Original subtitles

MY NAME IS STEVE SCHIRRIPA,

AND I WANT TO TALK TO YOU ABOUT REVENGE.

I CAN'T LET THIS HAPPEN TO ME. I NEED TO GET HIM.

I KNOW THE TYPE OF GIRL HE LIKES.

SHE DID WHAT NOBODY ELSE HAD DONE.

Shirripa: IMAGINE YOU'VE BEEN CHEATED ON OR LIED TO.

WHAT THE HELL? MY GOD, IT'S EVERYWHERE.

EVERYWHERE I LOOK, IT'S POSTED.

Shirripa: NATURALLY, YOU WANT TO GET EVEN.

Seida: IF SOMEBODY SAID SOMETHING TO YOU THAT WAS RUDE,

WOULD YOU JUST LET IT GO?

NO.

YOU ARE BEING AN ONLINE [BLEEP]

BUT WHAT GOES AROUND COMES AROUND.

THAT'S CALLED "KARMA."

AND YOU KNOW WHAT THEY SAY...

--Captions by VITAC-- www.vitac.com

CAPTIONS PAID FOR BY DISCOVERY COMMUNICATIONS

EVERYONE'S HAD A BOSS THEY CAN'T STAND,

AND IN EVERETT, WASHINGTON,

THERE'S ONE SCUMBAG THAT TAKES THE CAKE.

MEET RANDALL GOINS.

YOU NOT LISTENING TO ME.

WE'LL TAKE YOUR HOUSE, CAR, BOAT.

PAY US THE MONEY!

GOINS IS A NASTY MAN, RUNNING A DEBT-COLLECTION AGENCY

THAT EMPLOYS DOZENS OF HARD-WORKING PEOPLE.

AND THOSE EMPLOYEES, WELL, LET'S JUST SAY THEY AIN'T TOO HAPPY.

HE'S GOT A BAD HABIT OF TREATING HIS WORKERS LIKE CRAP,

AND THAT INCLUDES VICTORIA CORTES,

WHO'S BEEN WORKING FOR GOINS FOR SIX MONTHS.

I'M A MOTHER OF FOUR, TWO BOYS, TWO GIRLS,

AND I'M A GRANDMOTHER OF THREE.

Shirripa: AND JUST LIKE EVERY HARD-WORKING MOTHER,

VICTORIA'S TRYING TO MAKE ENDS MEET.

I'M A SINGLE MOM, BILLS TO PAY, FOOD TO GET.

IF YOU DON'T START BRINGING IN SOME CASH,

I'LL FIRE YOUR SORRY ASS.

GET IT TOGETHER, PEOPLE.

RANDALL GOINS WOULD REFER TO HIS EMPLOYEES AS MONKEYS.

BASICALLY, YOU KNOW,

WE WERE THERE TO WORK TO MAKE MONEY FOR HIM.

IT WAS RANDALL'S WORLD AND WE JUST LIVED IN IT.

Shirripa: FOR GOINS, BUSINESS IS GOOD.

THE MONEY'S ROLLING IN.

SO WHAT IS GOINS DOING WITH ALL THE CASH

THAT VICTORIA AND HIS OTHER WORN-OUT EMPLOYEES

ARE PULLING IN?

HE'S SPENDING IT HAND OVER FIST.

RANDALL WOULD TAKE TRIPS TO VEGAS,

HE WOULD SEND HIS GIRLFRIEND OFF TO HAWAII, CALIFORNIA.

THEY'D PARTY EVERY WEEKEND.

Shirripa: I'LL TELL YOU WHERE THE MONEY WASN'T GOING --

TO HIS EMPLOYEES.

WE NEED TO GET PAID.

AND WHEN THEY CAME KNOCKING ON HIS DOOR

TO COLLECT THEIR MONEY...

RANDALL WOULD ALWAYS BE IN THE BACK OFFICE HIDING.

RANDALL GOINS OWES OVER 100 PEOPLE,

TOTALING BETWEEN $300,000 AND $400,000.

EVERY TIME THEY GET PAID,

EITHER THE CHECK WAS SOMETIMES 10 DAYS LATE

OR THE CHECK WOULD BOUNCE.

I'M TELLING YOU, THE PARTY'S GONNA BE OFF THE CHAIN.

YEAH, I GOT MONEY. I GOT IT HOOKED UP.

Cortes: RANDALL IS LIVING VERY ON THE HOG

AT THE EXPENSE OF OTHER PEOPLE.

I MEAN, HE OWED ME A TOTAL OF $3,500.

Shirripa: THAT'S A LOT OF CASH, ESPECIALLY FOR SINGLE MOM VICTORIA.

Cortes: THE ONLY REASON I STAYED AND CONTINUED TO WORK FOR HIM

EVEN THOUGH HE OWED ME IS BECAUSE I WAS HOPEFUL,

AND HE KEPT MAKING THESE FALSE PROMISES

THAT I WOULD GET MY CHECK, I WOULD GET MY CHECK.

I THOUGHT I WAS WORKING FOR AN HONEST GUY THEN.

[ KNOCK ON DOOR ]

RANDALL GOINS IS A CROOK.

Shirripa: VICTORIA DOES EVERYTHING SHE CAN TO MAKE GOINS PAY UP.

Cortes: I CONFRONTED HIM ON SEVERAL OCCASIONS.

I KNEW WHERE HE LIVED,

I WENT TO HIS HOUSE TO TRY TO GET MY MONEY.

HE WOULD TELL ME, BASICALLY,

TO LEAVE OR HE WAS CALLING THE POLICE.

RANDALL DIDN'T TAKE ME SERIOUSLY.

Shirripa: HE DIDN'T TAKE ANY OF HIS EMPLOYEES SERIOUSLY UNTIL 2011,

WHEN SOME OF THEM GOT SO FED UP WITH GOINS' B.S.,

THEY CONTACTED KIRO TV's CONSUMER INVESTIGATOR,

AMY CLANCY.

RANDALL GOINS HAD A HISTORY

OF NOT PAYING NOT ONLY THIS EMPLOYEE,

BUT DOZENS OF OTHERS, FOR YEARS.

HE STRINGS PEOPLE ALONG, HE MAKES PROMISES.

A LOT OF RANDALL GOINS' EMPLOYEES

ARE VERY VULNERABLE PEOPLE WHO NEED THESE JOBS VERY BADLY

TO NOT ONLY FEED THEIR FAMILIES,

BUT IF THEY LOSE EVEN ONE PAYCHECK,

COULD BE OUT ON THE STREETS.

Shirripa: OVER THE LAST TWO YEARS,

GOINS HAD BEEN FINED BY WASHINGTON STATE'S

DEPARTMENT OF LABOR AND INDUSTRIES AGAIN AND AGAIN.

HE IS THE MOST PROLIFIC BOSS IN THE STATE OF WASHINGTON

FOR NOT PAYING HIS EMPLOYEES.

RANDALL GOINS VIOLATED WASHINGTON STATE LAW,

BUT IT WAS NOT THE TYPE OF LAW

WHERE THE POLICE WOULD COME IN AND ARREST HIM.

IT WAS THE TYPE OF LAW WHERE THE STATE OF WASHINGTON

WOULD FINE HIM OR SHUT HIM DOWN.

BUT IN THIS CASE, WHEN THAT HAPPENED, HE JUST WOULD NOT PAY.

HE'D MOVE ON TO ANOTHER BUSINESS AND START DOING IT AGAIN.

[ SIREN WAILS ]

Shirripa: BUT IN THE SPRING OF 2013,

THE LAW FINALLY CATCHES UP WITH GOINS.

A WARRANT'S ISSUED FOR HIS ARREST

FOR NOT PAYING CHILD SUPPORT.

MAN, THIS GUY'S A SCUMBAG AT HOME AND AT THE OFFICE.

BUT INSTEAD OF FACING THE MUSIC,

HE DECIDES TO JUMP BAIL AND GO ON THE LAM.

THERE WAS A WARRANT FOR HIS ARREST HERE IN EVERETT,

IN SNOHOMISH COUNTY, BUT HE DISAPPEARED.

HE SUDDENLY MOVED OUT OF STATE WITHOUT A TRACE.

Shirripa: VICTORIA'S CRUSHED.

SHE NEEDS THE MONEY THAT GOINS OWES HER REAL BAD.

Cortes: HE ROBBED ME. HE ROBBED MY KIDS.

I JUST STARTED LOOKING AT ALL MY BILLS,

I STARTED GETTING STRESSED OUT,

STARTED HAVING PANIC ATTACKS AND ANXIETY ATTACKS.

Shirripa: AND THAT'S WHEN KARMA DECIDES

VICTORIA COULD USE A HAND TO MAKE THINGS RIGHT.

SOMEONE SENT ME A TEXT MESSAGE

TELLING ME THAT THE BOUNTY HUNTERS

WERE IN HER OFFICE LOOKING FOR RANDALL,

THAT IF I KNEW HOW THEY COULD GET IN TOUCH WITH HIM.

Shirripa: VICTORIA KNOWS THE FIRST PLACE

TO GO LOOKING FOR HER DEADBEAT BOSS IS ONLINE.

Cortes: AT THE TIME, WE WERE FRIENDS ON FACEBOOK STILL,

SO I WENT THROUGH HIS FACEBOOK.

I WAS GETTING EVEN MADDER AND MADDER AND MADDER

BECAUSE HE KEPT POSTING PICTURES OF HIM

STANDING THERE WITH WADS OF MONEY

AND "WELL, THERE GOES MY MONEY."

Shirripa: RIGHT THEN, SOMETHING SNAPS INSIDE THE SINGLE MOTHER.

I CAN'T LET THIS HAPPEN TO ME. I NEED TO GET HIM.

Shirripa: THERE'S NO WAY VICTORIA'S GONNA SIT AROUND

AND WAIT FOR A MIRACLE.

SHE KNOWS HIS WEAK SPOT,

SO SHE AIMS STRAIGHT FOR THE BULL'S-EYE.

I THOUGHT, "OKAY, HMM, I KNOW RANDALL,

"I KNOW THE TYPE OF GIRL HE LIKES, WHAT HE LIKES TO DO.

HE LIKES TO PARTY. LET'S DO A FACEBOOK PAGE."

AND I GOT ON THE COMPUTER AND MADE UP THIS FAKE PROFILE.

I GO ON GOOGLE AND FIND A PICTURE

OF A CERTAIN TYPE THAT I KNOW HE LIKES,

AND I USE THAT PICTURE AS A PROFILE PICTURE.

AND THEN, I FIND ANOTHER PICTURE --

YOU CAN TELL IT'S TOTALLY TWO DIFFERENT GIRLS.

THAT'S HOW --

EXCUSE MY LANGUAGE -- THAT'S HOW DUMB HE IS,

TO NOT EVEN REALIZE THERE'S TWO DIFFERENT GIRLS

AND IT WASN'T THE SAME GIRL.

Shirripa: IF SHE COULD GET HIM TO TAKE THE BAIT,

SHE KNOWS SHE COULD FLUSH HIM OUT OF HIS HOLE.

MY PLAN IS TO FIND OUT EXACTLY WHERE HE WAS

SO THAT THEN THE BOUNTY HUNTERS GET HIM INTO CUSTODY.

Shirripa: MEET TATIANA LA CONEJA, SPANISH FOR "THE RABBIT."

HER PROFILE READS "MODEL" AND "EXOTIC DANCER."

SO, I SENT HIM A FRIEND REQUEST AND HE ACCEPTED WITHIN A MINUTE.

MY PLAN IS TO FLIRT WITH HIM,

TRY TO GET HIM TO GIVE ME SOME INFORMATION.

I STARTED OFF WITH "HI, SEXY,"

AND HE RESPONDED, "HI, SEXY. HOW ARE YOU?"

YOU ARE SO HOT.

AND I TOLD HIM I'D JUST MOVED HERE FROM PUERTO RICO,

THAT I WAS A MODEL.

WE SHOULD MEET.

VICTORIA'S TURNING OUT TO BE A NATURAL DETECTIVE.

SHE FOUND HER SCUMBAG IN CYBERSPACE.

NOW COMES THE HARD PART --

TRICKING HIM INTO COUGHING UP HIS LOCATION IN REAL SPACE.

OH, KARMA'S ABOUT TO GO BIG-GAME HUNTING.

[ CHUCKLES ]

RANDALL GOINS HAS MANY FORMER WORKERS

WHO CLAIM HE STOLE THEIR WAGES.

THERE WAS A WARRANT FOR HIS ARREST HERE IN EVERETT,

IN SNOHOMISH COUNTY, BUT HE DISAPPEARED.

HE SUDDENLY MOVED OUT OF STATE WITHOUT A TRACE.

Shirripa: RANDALL GOINS IS A DIRTBAG FUGITIVE,

ON THE RUN FOR UNPAID CHILD SUPPORT.

NOT TO MENTION THAT HE ALSO OWES HIS FORMER EMPLOYEES

OVER 200 GRAND IN BACK PAY.

ONE OF THOSE EMPLOYEES, VICTORIA CORTES,

IS DEAD SET ON TRACKING HIM DOWN.

BUT WILL HE GO FOR HER SEXY BAIT?

VICTORIA STILL HASN'T A CLUE

WHERE RANDALL GOINS IS HIDING OUT,

BUT SHE'S GOT HIM RIGHT WHERE SHE WANTS HIM --

HOOKED ON HER PHONY ALTER-EGO,

THE SEXY LATIN TATIANA LA CONEJA.

NOW IT'S TIME TO KICK VICTORIA'S PLAN INTO SECOND GEAR.

SO, WHERE ARE WE MEETING, SEXY BOY?

"I GOT A HOUSE ON A BEACH FRONT IN LAUDERDALE."

GEEZ.

SHOULD I BRING MY BIKINI?

RANDALL WAS VERY PREDICTABLE. VERY PREDICTABLE.

VICTORIA WANTED RANDALL GOINS TO FACE THE MUSIC,

SO SHE DID WHAT NOBODY ELSE HAD DONE.

SHE LOCATED HIM.

HE OPENED ANOTHER BUSINESS IN FLORIDA.

SO, NOW THAT VICTORIA'S FLUSHED OUT HER LITTLE WEASEL,

IT'S TIME FOR THE MAKE-BELIEVE TATIANA

TO MEET HER NEW BOYFRIEND.

RANDALL'S ABOUT TO GO DOWN, BUT NOT THE WAY HE FIGURED.

SOMEBODY'S ABOUT TO TAKE A COLD SHOWER.

SO, THE PLAN WAS THAT TATIANA, THE HOT MODEL,

WAS SUPPOSED TO FLY INTO FORT LAUDERDALE, FLORIDA,

AND SPEND THE WEEKEND WITH RANDALL.

INSTEAD OF MEETING TATIANA LA CONEJA,

HE MET A 6'7" BOUNTY HUNTER.

Shirripa: KNOCK KNOCK. WHO'S THERE?

ONE THING'S FOR SURE, IT AIN'T NO LATIN STRIPPER.

TALK ABOUT YOUR LUNCH-BAG LETDOWN.

Clancy: WELL, HER VERY CLEVER PLAN

WAS THROWING OUT THE LURE AND REELING HIM IN.

AND IT WORKED.

Shirripa: A FEW HOURS LATER, GOINS IS ON A PLANE

BACK TO SEATTLE FOR A DATE WITH THE JUDGE.

I GOT A TEXT MESSAGE FROM ONE OF THE BOUNTY HUNTERS,

LETTING ME KNOW THAT HE WAS IN CUSTODY,

AND THEY SENT ME A PICTURE OF HIM IN THE AIRPORT IN CUFFS.

Shirripa: WHICH, FOR RANDALL, WAS A LONG WAYS

FROM THE HIGH-ROLLER SELFIES HE'D POSTED ON FACEBOOK.

Woman: KIRO 7 BROADCAST LIVE AT 11:00 LAST NIGHT

FUGITIVE RANDALL GOINS BEING BROUGHT HOME

TO WASHINGTON STATE.

[ LAUGHS ]

[ SIGHS ]

I WAS HAPPY.

I CRIED 'CAUSE I KNEW THAT THEY GOT HIM.

Woman: AND HE'S EXPECTED TO BE IN COURT TOMORROW

ON THE CRIMINAL WARRANT, AND KIRO 7 PLANS TO BE THERE.

MY GOAL WAS TO MAKE SURE

THAT HE PAYS FOR EVERY PERSON THAT HE'S DONE WRONG.

HE WILL PAY.

ACCORDING TO HIM, NOBODY COULD EVER CATCH HIM,

NOBODY COULD EVER PUT HIM IN JAIL,

SO I DO FEEL LIKE I GOT THE LAST LAUGH.

VICTORIA, YOU'RE ABSOLUTELY RIGHT.

THIS GUY THOUGHT HE COULD GET AWAY WITH ANYTHING

UNTIL KARMA STEPPED IN

AND CRUSHED THIS COCKROACH FOR GOOD.

THE BAD NEWS IS,

GOINS ISN'T THE ONLY PIECE OF GARBAGE OUT THERE,

ESPECIALLY ON THE INTERNET,

WHERE SPINELESS BULLIES ARE EVERYWHERE.

BUT EVEN IN CYBERSPACE,

KARMA CAN FIND A WAY TO EVEN THE SCORE.

Shirripa: CAITLIN SEIDA IS A 25-YEAR-OLD FREELANCE WRITER.

SHE'S FULL OF CONFIDENCE,

AND SHE'S VERY COMFORTABLE WITH WHO SHE IS.

Seida: I HAVE POLYCYSTIC OVARIAN SYNDROME,

AND THAT GOES HAND IN HAND

WITH A DISEASE CALLED INSULIN RESISTANCE.

AND THAT MAKES IT REALLY HARD FOR ME TO LOSE WEIGHT.

I COULD EXERCISE 24 HOURS A DAY,

AND I WOULD STILL LOSE MAYBE A POUND AT MOST.

I'M FAT.

THERE'S NO DENYING THAT I AM FAT.

IT'S JUST PART OF WHO I AM.

AS A FULL-FIGURED KIND OF GUY MYSELF, I CAN RELATE.

BUT CAITLIN WASN'T ALWAYS SO SELF-CONFIDENT.

HER HIGH-SCHOOL YEARS IN PHILADELPHIA WERE PURE HELL.

MY FIRST EXPERIENCE WITH HARASSMENT

WAS AT THE HANDS OF MY PEERS,

WHEN THEY CAME UP TO ME AND SAID, "HEY, FATTY."

AND FROM THERE, IT JUST CONTINUED AND ESCALATED.

Shirripa: ONE PARTICULAR INCIDENT IN HIGH SCHOOL

PUSHED YOUNG CAITLIN OVER THE EDGE

TOWARDS A NERVOUS BREAKDOWN.

A GROUP OF GIRLS CORNERED ME IN THE LOCKER ROOM

BECAUSE MY VERY PRESENCE WAS AN OFFENSE TO THEM.

AND THEY TOOK CHUNKS OF CEILING TILE

AND STARTED THROWING THEM AT ME.

I LITERALLY GOT STONED BY MY CLASSMATES.

Shirripa: BUT THOSE BRUTAL HIGH-SCHOOL YEARS

ARE ALL IN THE PAST

NOW THAT SHE'S AN ADULT AND LIVING ON HER OWN.

AT LEAST, THAT'S WHAT CAITLIN THOUGHT.

FOR HALLOWEEN, I THOUGHT IT WOULD BE AWESOME

TO DRESS AS LARA CROFT, TOMB RAIDER.

SHE IS A STRONG, SEXY, INTELLIGENT WOMAN,

AND I WANTED TO BE AS KICK ASS AS HER.

CAIT, YOU LOOK AWESOME!

THANKS. SHE'S MY HERO.

I LOVE IT. WE'VE GOT TO TAKE SOME SHOTS. LET'S GO OUTSIDE.

Shirripa: CAITLIN, HER HUSBAND, DAVID, AND THEIR FRIEND TERRI JEAN

STEP OUTSIDE FOR A LITTLE PHOTO SHOOT.

Jean: I'M A PHOTOGRAPHER AND I SPECIALIZE IN WOMEN.

MY FORTE IS TO EMPOWER WOMEN THROUGH PHOTOGRAPHY.

I BELIEVE EVERY WOMAN DESERVES A BEAUTIFUL PHOTO.

CAITLIN, THAT'S AWESOME.

I LOVE PHOTOGRAPHING CAITLIN. SHE'S FUN.

SHE'S OPEN FOR ANYTHING, AND I ENJOY THAT.

WORK IT.

AWESOME.

[ LAUGHS ]

I JUST FELT GREAT.

I FELT COMFORTABLE IN THE COSTUME,

I FELT COMFORTABLE IN MY OWN SKIN.

SHE ACTUALLY SAID, "I KNOW THE OUTFIT'S A LITTLE SMALL,

"BUT NOBODY'S GONNA CARE.

IT'S HALLOWEEN."

I THOUGHT I LOOKED LIKE I WAS HAVING A GOOD TIME IN THE PHOTO.

Jean: AWESOME. AWESOME.

Seida: AND I DIDN'T GIVE IT A SECOND THOUGHT.

SHE JUST LOOKED CUTE AS CAN BE. I LOVED IT.

LIKE ANYBODY WOULD DO, I PUT THE PHOTO ON FACEBOOK

SO MY FRIENDS AND FAMILY COULD SEE IT.

I HAD HAD A GOOD TIME.

I WENT TO SLEEP, DIDN'T GIVE IT A SECOND THOUGHT.

PERSONALLY, I'M A BIG FAN OF HALLOWEEN.

BUT THIS ONE'S ABOUT TO PLAY A PRETTY NASTY TRICK

ON CAITLIN SEIDA.

AND YOU KNOW WHAT THAT MEANS?

SOMEBODY BETTER GET SOME SILVER BULLETS,

'CAUSE KARMA'S ABOUT TO BRING OUT THE FANGS.

WHAT THE HELL?

OH, MY GOD.

Jean: CAITLIN, THAT'S AWESOME.

WORK IT. [ LAUGHS ]

Shirripa: SO FAR, CAITLIN'S SEIDA'S HALLOWEEN,

DRESSED UP AS TOMB RAIDER'S LARA CROFT, HAS BEEN A BLAST.

SHE'S EVEN POSTED SOME PHOTOS ON FACEBOOK.

BUT THOSE PICTURES ARE ABOUT TO COME BACK TO HAUNT HER.

YOU SEE, AFTER THE PHOTO WAS TAKEN,

FACEBOOK CHANGED THEIR PRIVACY RULES,

WHICH MEANT THAT ANYONE COULD SEE IT.

AND SADLY, THE PUBLIC REACTION WAS, WELL, BRUTAL AND NASTY.

A FRIEND MESSAGED ME AND SHE SAID, "YOU'RE INTERNET-FAMOUS."

WHAT THE HELL?

OH, MY GOD.

SHE SENT ME A LINK TO A PAGE

THAT WAS DEDICATED TO HATING ON ALL SORTS OF PEOPLE.

THE INTERNET PROVIDES A SHIELD.

IF YOU WANT TO SAY SOMETHING NASTY TO SOMEBODY,

WHAT'S STOPPING YOU?

THE COMMENTS RANGED FROM SUPER-HARSH,

"FAT HEIFERS LIKE HER SHOULD BE PUT DOWN,"

"SHE DOESN'T DESERVE TO LIVE,"

"PEOPLE THAT FAT ARE A WASTE OF SPACE,"

TO, YOU KNOW, EVEN MARGINALLY WITTY ONES,

LIKE "JABBA THE CROFT,"

WHICH IS ANOTHER SCI-FI REFERENCE.

WHEN THE PHOTO WAS FIRST RELEASED,

I WANTED TO KILL EVERYBODY WHO WAS MAKING COMMENTS.

AND I'LL BE VERY HONEST ABOUT THAT.

WHEN I FIRST SAW THAT PHOTO,

I WANTED TO CURL UP INTO A BALL AND CRY.

IT HURT. IT HURT REALLY BADLY.

Shirripa: ALL CAITLIN CAN DO NOW

IS PRAY THAT THE WHOLE THING JUST GOES AWAY.

BUT NOT ONLY DIDN'T IT STOP, IT ACTUALLY WENT VIRAL.

THE PHOTO SPREAD LIKE WILDFIRE THROUGH FACEBOOK, TWITTER,

REDDIT, 4CHAN, I MEAN,

ANYWHERE YOU COULD THINK TO POST A FUNNY MEME, THERE I WAS.

IT WAS BEING SEEN BY THOUSANDS OF PEOPLE INSTANTLY.

THAT DAY, WE COULD SEE IT CLICKING.

WE COULD SEE THE PEOPLE SHARING IT AND MAKING COMMENTS.

AFTER MY PICTURE WAS STOLEN,

I FELT HURT, VIOLATED, AND JUST DEPRESSED.

BUT THEN, JUST LIKE THEIR SUPERHERO LARA CROFT,

CAITLIN AND TERRI JEAN CAME UP WITH A PLAN,

A STROKE OF EPIC KARMA.

IF SOMEBODY SAID SOMETHING TO YOU THAT WAS RUDE,

WOULD YOU JUST LET IT GO?

NO.

TERRI AND I DECIDED TO TRACK THESE PEOPLE DOWN

AND LET THEM KNOW THAT THEY WERE BEING JERKS.

I MADE A CERTIFICATE THAT SAID

"CONGRATULATIONS, YOU'RE AN INTERNET ASS[BLEEP]"

AND "CAN YOU TAKE THIS PHOTO DOWN?"

Shirripa: THEY DECIDE TO FIGHT FIRE WITH FIRE.

PEOPLE DON'T REALIZE THAT THEIR SOCIAL-MEDIA PROFILES

LINK UP TO ANYTHING THEY SIGN UP FOR, REALLY.

SO IT'S REALLY EASY TO FIGURE OUT WHO'S SAYING WHAT ONLINE.

Shirripa: EVERY JERK WHO POSTS A RUDE MESSAGE ONLINE

LEAVES A CYBER TRAIL THAT CAN BE TRACKED

THROUGH E-MAIL OR AN ONLINE PROFILE.

AND THIS IS YOUR AWARD AND PUBLIC NOTIFICATION.

YOUR NAME WILL BE ADDED

TO THE LIST OF OTHER [BLEEP] WHO COME BEFORE YOU.

Shirripa: AND THAT MEANS CAITLIN CAN TRACE THEM

BACK TO WHO WROTE THEM AND POST PERSONAL MESSAGES

ON THE PAGES OF HUNDREDS OF THESE A-HOLES.

AND SEND.

Shirripa: BUT CAITLIN AND TERRI JEAN WEREN'T DONE

WITH THEIR PAYBACK JUST YET.

THEY HAD BIGGER FISH TO FRY.

WHAT'S NEXT?

Terri: I'M A PARALEGAL.

I KNEW THAT THERE WAS A LAW AGAINST INTELLECTUAL PROPERTY,

I KNEW THAT THERE WAS A LAW

AGAINST RE-POSTING OTHER PEOPLE'S PHOTOS ONLINE.

THE LAW WAS BECOMING MORE AND MORE COMMON IN USE,

AND I NEEDED TO CREATE A CEASE AND DESIST ORDER,

AND THAT'S WHAT WE DID.

WE SENT OUT COPYRIGHT-VIOLATION NOTICES

TO THE WEBSITES HOSTING MY IMAGE ILLEGALLY.

THIS IS SOMETHING THAT WE CAN ACTUALLY WIN.

WE CAN GET THIS OFF THE INTERNET.

Shirripa: IN THE FIRST WEEK,

THEY SEND OUT THESE WARNINGS TO OVER 400 PEOPLE.

AFTER THAT, CAITLIN CONTINUES TO SEND OUT ABOUT 100 A MONTH,

WHENEVER HER IMAGE POPS UP.

IN THE BEGINNING, IT WAS ENDLESS.

BUT I THINK AFTER WE HIT THE LARGEST HATE SITES,

I THINK IT KIND OF CALMED DOWN A LITTLE BIT.

Shirripa: WHICH MEANT THAT CAITLIN COULD GET HER LIFE BACK ON TRACK.

SHE STARTS WRITING ABOUT HER EXPERIENCES,

AND ONE OF HER ARTICLES IS EVEN PUBLISHED.

I PITCHED MY ARTICLE TO SALON,

AND DESPITE THE WEBSITE NOT USUALLY TAKING ARTICLES

ON PITCH ALONE,

THEY TOOK A CHANCE ON ME.

Shirripa: BUT CAITLIN'S STILL SCARED.

NOW THAT SHE'S GONE PUBLIC,

ARE THE ONLINE HATERS GONNA COME BACK TO HAUNT HER?

I THOUGHT I WOULD RECEIVE COMMENTS LIKE,

"OH, POOR LITTLE FAT GIRL, FEELING SORRY FOR HERSELF

WANTS EVERYBODY ELSE TO SEE HER SIDE OF THE STORY."

OVER 90,000 LIKES?

BUT THAT'S NOT WHAT HAPPENED AT ALL.

SUDDENLY, STRANGERS ONLINE STARTED SIDING WITH CAITLIN.

"YOU LOOK GREAT."

"DON'T LET THE BASTARDS GET YOU DOWN."

THE ARTICLE HAS HAD OVER 30,000 SHARES ON FACEBOOK ALONE,

SO IT'S PAID OFF.

CAITLIN IS NOW AN INTERNET ROLE MODEL.

SHE'S TALKED TO PEOPLE WHO'VE BEEN BULLIED.

SHE'S MADE A GREAT IMPACT ON PEOPLE.

Seida: I NEVER EXPECTED THE HUNDREDS OF PEOPLE

WHO REACHED OUT TO ME PERSONALLY

TO SHARE PIECES OF THEIR STORIES,

OR TELL ME THAT I WAS INSPIRING THEM.

SHE NEEDED TO OWN IT.

SHE NEEDED TO WRITE ABOUT IT.

SHE NEEDED TO TELL THEM HOW SHE FELT,

AND SHE WOULD GET SOME SENSE OF EMPOWERMENT BY OWNING IT.

THERE YOU GO. NICE. AWESOME.

Shirripa: CAITLIN'S TAKEN BACK CONTROL OF HER PHOTOS AND HER LIFE.

SHE'S EVEN POSING AGAIN FOR TERRI JEAN,

THIS TIME AS A RETRO PINUP MODEL.

WITH MY PHOTOGRAPHS, I GET TO LET OUT MY INNER SEX KITTEN.

PUT THE PHONE IN THE OTHER HAND FOR A MOMENT.

OH, HELLO. THERE YOU GO. NICE.

I GET TO MAKE THESE SEDUCTIVE FACES

THAT I DON'T NORMALLY GET TO EXPRESS.

OH, I LOVE IT.

LOVE IT, LOVE IT.

THIS IS AWESOME.

IN THE END, CAITLIN AND KARMA DIDN'T GET MAD, THEY GOT EVEN.

SO, IF YOU'RE A HATER ON THE INTERNET,

YOU BETTER THINK TWICE BEFORE YOU HIT "SEND."

AND REMEMBER, KARMA'S A REAL BITCH.

AND JUST LIKE CAITLIN, SHE WILL HUNT YOU DOWN.