Original subtitles

[Jim Dickie] This was a brutal murder that got to the very heart

of the British Royal Family.

[news anchor] Less than a week after this home video was made,

Tom Cressman was dead.

[Lucy Atherton] Thomas Cressman was a playboy.

He had a boat, he had these fancy cars.

He seemed to live this amazing lifestyle.

[reporter] Jane Andrews has disappeared from her West London home

following the murder of her partner, Thomas Cressman.

[reporter 2] Jane Andrews worked as an aide to the Duchess of York.

This was gold dust to the media.

[Paula Marshall] When it became clear that Jane Andrews

had this connection to the Royal Family,

it went stratospheric.

It was on the front page of every newspaper.

[Allan Starkie] The entire British press was against her.

"Look at how screwed up the House of York is

"that even their servants kill people."

[Dickie] Sarah Ferguson told me on the telephone,

she'd do whatever she could to assist the police.

[reporter] She attacked him with a cricket bat, fracturing his skull,

and then stabbed him with a carving knife.

Jane Andrews murdered Thomas Cressman.

All we need now is a motive.

Was it jealousy?

Was it 'cause of money?

Was it sexual?

[Marshall] But when Jane did step into the witness box,

what she said was an absolute bombshell.

-[operator] Is anyone injured? -[Thomas] Not yet.

[Thomas] I would like the police to come and split us up.

I would like somebody to stop us from hurting each other.

It wasn't just spur of the moment, "Let's stick a knife in him." No.

I do know that there was more to this than meets the eye.

A hundred percent more.

-[man] Hello. -[operator] Hello?

[man] I need the police. Urgent, urgent, urgent.

Okay? I've just found my--

[operator] Sir, what's happened?

[man] I've just found my boss dead in his house.

[Dickie] I was the on-call senior investigating officer

for homicide in Central and West London.

I received a phone call about a suspicious death in Fulham.

I was told the victim was a successful businessman

by the name of Thomas Cressman.

I went in with another officer

and there, wedged between the bed and the bedroom wall,

was Thomas Cressman's body.

What I was seeing was a murder scene.

We needed to harvest every possible clue immediately.

On the floor, there was a cricket bat.

Very close to it, there was a knife.

It looked like a kitchen knife which had blood on it.

That clearly was the murder weapon.

[Marshall] When I went into the crime scene,

it almost felt as like time stopped, because you appreciate

that something dreadful has happened in there.

There was a lot of blood.

There was a bloody dressing gown cord that was tied to the banister.

It was something that was extremely unusual.

[Dickie] Whoever had tied it to the banister

and to the bedroom doorknob

had put it on there to stop somebody inside possibly getting out.

[Marshall] As we were going through the crime scene,

one of the things we did discover was some Post-it notes.

[reading]

And it was signed "Jane," with a kiss.

[Dickie] Speaking to the neighbours,

they told us that he had a live-in girlfriend

who wasn't there called Jane Andrews.

[Marshall] It was really not clear what had actually occurred,

whether this was a result of violence occurring towards her.

Was this a suicide note?

We had to find out the whereabouts of Jane

and, indeed, whether she was safe.

But the first piece of information that I had to pass

to the Cressman family

was the circumstances of Tommy Cressman's death.

[Rick Cressman] It was, without a doubt,

the worst experience of my life.

To go into a little room and have a curtain pulled back...

...and see Tommy with his forehead

battered by a cricket bat,

and to see him looking very cold and grey.

That's something that's etched in my mind forever.

Mum was just in tears on the end of the phone.

She wanted to know how he looked.

And I couldn't help but tell her a lie.

I just told her, "He looked fine, Mum.

"He still looked...

"looked like your baby boy."

Yeah.

Jim just said, "We'll be back in touch when we know more."

I said, "What's happened to Jane Andrews?"

And he said, "We haven't found her yet."

It was absolutely unreal.

I just could not believe she was nowhere to be seen.

Where is she? Why isn't she there?

[Atherton] My editor came over to me and said,

"There's been a murder in West London.

"The girlfriend has disappeared.

"Could you look into it?"

Nobody actually had heard of Jane Andrews.

And this was a time when Google didn't exist,

so the only way to get information was going to the Cuttings Library.

The information I got back was so interesting.

We discovered photographs of Jane.

Jane Andrews, turned out,

was incredibly close to the Duchess of York.

She'd been her dresser, her personal assistant.

Once all the newspapers got wind of it,

it was this huge story.

[reporter] Jane Andrews has disappeared from her West London home

following the murder of her partner, Thomas Cressman.

[reporter 2] Jane Andrews worked as an aide to the Duchess of York.

[Dickie] Jane Andrews and her connections to the Royals

raises the stakes significantly.

This investigation would be under the media spotlight.

She was due to go to work on Sunday, never turned up.

Due to work on Monday, and never turned up.

[Marshall] At that early stage,

we don't know what's occurred.

We don't know who's a suspect.

A line of inquiry was that Jane Andrews

may have been abducted herself.

Was she a victim?

[Marshall] It was really imperative that we track her down as soon as possible.

[reporter] Thomas Cressman's body was found yesterday afternoon

at the home he shared with Jane Andrews on this estate.

The Duchess of York was deeply shocked and concerned

to hear the news surrounding her friend.

[Marshall] Because we hadn't managed to locate Jane,

we decided to contact Sarah Ferguson herself.

The fact that she had worked for Sarah Ferguson for nine or ten years,

we felt that Sarah Ferguson

could give us an insight and maybe be the one

that Jane Andrews would actually respond to.

Sarah Ferguson did agree to help us,

and so she did put the calls in.

But unfortunately, her calls went through to the answerphone.

She asked Jane where she was,

to let her know that she was safe,

and to contact her.

[Dickie] We were under a lot of pressure.

Not just me, the whole team,

because, you know, it's a high-profile,

fast-moving murder investigation.

Prince Andrew rung up demanding to know

why Sarah Ferguson was being bothered by the police.

And he'd been told it was a murder investigation

and the police speak to whoever they need to speak to.

Prince Andrew was basically told to get back in his box

and it had nothing to do with him.

[Marshall] The voice messages that Sarah Ferguson left went unanswered,

but text messages started to come in from Jane Andrews.

The responses were along the lines of,

Tommy had been absolutely fine when she'd left the house.

She couldn't understand why anybody,

including the police, would be looking for her.

It became clear to us that Jane wasn't giving herself up to the police.

It was at that stage that she became wanted

and she was on the run.

[Dickie] We got authority to cell site her phone,

and it became clear to us that she was on the move.

We know it's moving towards the Southampton area.

We've tracked CCTV and find out

that she's in shops

and looks like she's buying clothes.

So we know she's alive.

And I was thinking, why is she going to Southwest England?

We were looking at seaports and airports.

We were actually thinking, is she looking to flee the country?

That's why we issued the all-ports warning.

Should she seek to leave the country and flee,

every airport and port in the United Kingdom

had been alerted to her

and she was to be arrested on sight.

[anchor] Jane...

[anchor 2] Ms Andrews disappeared from her home on Sunday.

[anchor 3] It's revealed that 40-year-old Thomas Cressman had been stabbed to death.

Police immediately launched a nationwide search

for the Duchess of York's former dresser.

[mobile beeping]

[Ellery] I started getting text messages from Janey,

-[mobile ringing] -and phone calls.

She was like, "I don't know what's happened.

"I'm worried about Tommy," and...

She'd just completely lost the plot.

I remember saying, "Please come in, Janey. Please come back.

"Please talk to the police, tell them what's happening."

And at some point, she told me she had taken a whole load of tablets.

I felt it was touch and go for her 'cause she was slurring,

saying she couldn't feel her feet, couldn't feel her legs.

I thought she could definitely be slipping away.

I'm saying, "Come on, Janey. Wake up. Have you got anything to drink?"

You know, bombarding her with questions.

-[siren wailing] -My daughter rang the police

and I just spoke to Janey,

trying to ascertain where she came in from, what direction.

It was imperative that we find her as soon as we possibly could.

We had the local police on the lookout for her

because it looked as if her life was in real danger.

A police sergeant from Devon and Cornwall Constabulary

finds the car parked in the lay-by,

and slumped at the driver's wheel, semiconscious,

is Jane Andrews.

[reporter] Jane Andrews was found by police in her car

in a lay-by in Cornwall.

She'd taken an overdose of painkillers, but was still conscious.

She receives treatment at the hospital

and she's kept in for observation for a couple of days.

Then finally,

officers are dispatched from my team

to arrest her down in Cornwall.

[reporter] The Duchess of York was said to be much relieved

that her former aide had been found safe and well.

When Jane Andrews was found,

we felt, well,

maybe we will get some answers now.

Maybe we will find out the truth of what's happened.

It's easy to make an assumption.

And even though a lot of suspicion

surrounded her,

we still needed the answers to questions.

[Dickie] Jane's interviewed at Belgravia Police Station.

Jane Andrews, basically,

in the first interview, didn't say very much.

It was virtually "no comment" to everything.

And she gave the demeanour that,

"What's this got to do with me? What am I doing here? Why am I under arrest?"

So it didn't lead us anywhere really.

[Marshall] We needed to know as much as we could about Jane Andrews' background

to help us establish what had happened,

and her state of mind.

We needed more of an insight into who Jane was.

We found out that Jane Andrews

had a very fast rise, going from,

what, in essence, was a working-class background

to working for royalty at Buckingham Palace.

[Atherton] Jane Andrews was born in 1967 in Grimsby,

in the north of England, to a working-class family.

Not very much money,

grew up in quite difficult circumstances.

She didn't do very well at school. She really struggled.

She had quite a troubled childhood,

including an unwanted pregnancy and an abortion

when she was just 17.

But she put this behind her.

She'd gone to a fashion college locally

and got a job in Marks and Spencer's clothing store.

But she wanted something better for herself,

and so often looked at magazines, looking for jobs.

And Jane got incredibly lucky.

She answered a job advert in The Lady magazine

for a personal assistant to a working mother in London.

She was called for an interview

and it wasn't until she got to London

and was given an address that it turned out

it was at Buckingham Palace.

She got on well instantly with the Duchess

and was given the job.

And now suddenly, Jane's life is completely transformed.

For a working-class girl from Grimsby,

it must have felt like she was living a fairy tale.

She has been propelled to the rarefied atmosphere of the palace.

Jane was the Duchess of York's dresser,

which essentially is a personal assistant,

helped her to select her wardrobe,

helped her to go shopping and buy clothes.

And she's also very much part of her life

and this incredible life that the Duchess of York had.

Travelling and going to

very expensive parties and balls,

and Jane was there, Jane was with her.

She actually started speaking in a more of an upper-class accent.

She transformed herself.

She became a completely different person

in order to fit into this new, rarefied, and quite wealthy world

that she'd been propelled into.

[Ellery] I met Janey at a picnic at Ascot.

When I first met Janey, her background really didn't come into it,

other than the fact that she lived up north and in Grimsby.

And I remember thinking at the time, "That's a ghastly name."

But I liked her immediately.

We really became friends very quickly and very fast.

Janey travelled in very illustrious circles.

She was incredibly stylish, very attractive,

and had a huge amount of contacts.

And she just had a very sweet, nice disposition, you know.

Subsequently, obviously, things became different,

and her life changed dramatically.

Not at all as I would have thought it would be.

It was a ghastly situation.

[Marshall] The more that we found out about Jane Andrews

and her connection to the Royal Family,

it was clear that it became

such a big part of Jane's life.

They spent a lot of time with each other,

and it seemed as if they had established a very, very close relationship.

[Dickie] As part of the investigation, we spoke to one of the characters

that actually witnessed that relationship,

Allan Starkie.

The Duchess and I had a business relationship

that spanned a little bit over four years.

The first time I laid eyes on Jane Andrews,

she was extraordinarily courteous and deferential to the Duchess,

curtsying every time she saw her.

But as time went by,

Jane cleverly developed a very close relationship with the Duchess of York.

By the early '90s,

the Duchess was in an extraordinarily vulnerable period in her life.

She was separated from Prince Andrew

and was trying to expedite a divorce.

She was sad, vulnerable, nervous

at how the public looked at her.

Jane recognised these weaknesses

and parlayed it into being her confidante.

Sarah's lifeline, really, was Jane.

I would categorise Jane as a very ambitious, Machiavellian person.

Savvy, really. Street-smart, in a way.

[Atherton] You could see that Jane Andrews started to copy her

in the way that she dressed.

She became, like, a little mini-me.

It was a very useful symbiotic relationship for both of them

because it was the Duchess getting this sort of inbuilt best friend

who's there for her the whole time, who listened to her

and empathised with her.

And there was Jane who was getting this entrée

into this incredibly wealthy, upper-class world.

The Duchess of York said, you know, "Jane is with me forever."

As far as she was concerned, she was non-negotiable.

Unfortunately, that did change.

In 1997, Jane lost her job.

The palace made a statement

that Jane had been terminated as a cost-cutting exercise.

But I think Jane's relationship with the Duchess

made her awfully powerful,

and it really went to her head.

Rumours started flowing

that Jane developed a friendship with an aristocrat

from Tuscany that the Duchess was fond of, named Count Gaddo.

The Duchess is very territorial about her personal relationships.

I would speculate that this might have been

something that upset her a great deal.

I don't think anyone will ever really know

what precipitated Jane losing her job,

but I will say something.

Jane defined herself,

her essence,

by virtue of being associated with the British Royal Family.

It was a big deal.

Whatever self-worth she had,

whatever pride she had,

emanated from her success in that role.

I can't imagine how horrible it was for her.

When Janey lost her job with Sarah Ferguson,

she was just blindsided

and completely crushed.

Oh, my goodness, totally devastated.

I think it rocked her world,

and I think it really sent her into a bit of a depression.

I mean, she was,

you know, she struggled to get back on her feet.

Without a shadow of a doubt, she struggled.

The job had come to such an abrupt end,

it left her quite bereft.

She clearly loved the life.

She'd absolutely embraced that world.

It must've been like something out of a fairy tale.

She certainly wouldn't want to be going back home

to what you would call a normal life.

You know, it did have a huge impact on her

because, I guess, she saw that whole world come crashing down.

[producer] Talk to me about how you first heard

about Tom Cressman.

Mmm. Oh.

The first time I heard about Tom

was Janey calling me, saying how she had met this amazing man.

She became besotted very, very quickly.

I think he gave her a huge amount of attention.

He was a very nice, very, very nice chap.

He was bright and intelligent,

and I think he had good family connections.

[Atherton] Thomas Cressman lived this really amazing lifestyle,

lots of holidays and dinner parties,

and very much the sort of lifestyle

that Jane Andrews really aspired to having.

[Dickie] Thomas Cressman was a very successful businessman.

He came from a well-to-do family.

Parents were both American, very upper middle class.

He liked boys' toys,

he had a classic car himself.

He lived an affluent and good life.

[indistinct party chatter]

[Catriona Kerruish] Uncle Tom was the fun uncle.

I loved him so much

because he got behind us with everything that we did.

Uncle Tom supported us with the ponies.

He used to stand out in the rain and watch us.

We're a tight-knit family

and we are there for each other, and we're close.

I must have been about 15 when I first met Jane.

She seemed very nice, she seemed very sweet,

and Uncle Tom was very fond of her.

And she was clearly very fond of Uncle Tom.

She loved the holidays. She loved--

She loved the lifestyle that Uncle Tom could bring to her.

But the more and more we saw Uncle Tom and Jane together,

erm, there was something that never felt right with me about her.

I didn't trust her.

She was too fiery.

She could fly off the handle at the smallest things.

She'd always be screaming and shouting,

swearing at him,

calling him every name under the sun.

And one time, I said to Grandma on the phone,

"I don't trust her. She's gonna turn around and kill someone one day."

[device beeps]

[Dickie] Jane was in custody at Belgravia Police Station.

She was then interviewed a second time.

[Marshall] Her story did change quite drastically.

She did make an accusation

that Tommy had been physically violent,

that he had been cruel towards her.

That obviously had a big impact on the investigation.

We needed to get a background on their relationship,

how they acted together.

Get that picture together of what has led up to such a catastrophic ending.

[Ellery] There probably weren't that many people that saw them as a couple

as much as I did, really.

It was a long, protracted time of knowing them,

and obviously, they were all loved up

and that was in the beginning,

and it was only towards the latter part of their relationship

that the cracks began to appear.

[Richard Gore] I used to see Tommy quite a lot,

probably every couple of weeks.

Whenever we were socialising, you know,

we'd be sitting down, having dinner or lunch, and...

She would have these digs at him,

"Are you gonna marry me? Where's the commitment?"

We'd try and just move the conversation on quickly.

But it was that uncomfortableness

that we were all beginning to experience.

Just wasn't normal.

He and Janey had been rowing and he had said to her something

along the lines of, "No way I'd marry you.

"You're unfit to be the mother of my children."

And I remember saying, "Tommy, that's just so cruel.

"Why would you say something like that?"

[Marshall] We discovered something that had a big impact on their relationship.

It appeared that Jane had found some emails

that Tommy had written to a lady in America.

The emails were quite explicit

sort of sexual fantasies.

Obviously, Jane had found these,

and obviously, it was very upsetting for her.

Particularly, I think there was a line

where he referred to Jane as a pair of old slippers.

[Ellery] Towards the end of their relationship,

which I, by now, thought was very toxic and dangerous for them,

I remember her hair,

so much of it had fallen out.

I said, "Come to the studio.

"I'll fix it, I'll make it look wonderful," which we did.

But when I spoke to her next,

she said, "Tommy hated it."

And she said that he grabbed her by the hair

and dragged her upstairs

and told her not to come out until she had removed it.

And I remember thinking, "That's a hell of a job to do."

You'd have a heat machine to take those connections out.

She would've had no nails left.

I remember thinking she had no nails, but she'd picked them out.

She'd have picked a lot of hair out. It would've been very painful.

Very, very uncomfortable and painful.

I'm sure I said to her that they needed to go their separate ways.

And she always, always said,

"No matter what, I really love him. I love him so much."

They just can't be separated.

They still go back to each other.

[Jane] Can't see anything.

[Thomas] All you have to do is press that button there, darling,

and that zooms in and out.

[Jane] I see.

[Richard] Tommy and Jane were very excited before they started their Italian trip.

She sort of assumed that this was gonna be the place

that Tommy was gonna propose to her.

That's what she got into her head.

[Jane] Coming around to Tommy.

-Morning! -[man] How are you?

[Thomas] Hello, Bunny.

Hi, there. Bunny.

[indistinct chatter]

He said, "She gave me an ultimatum

"when we were on holiday about commitment,

"and she wanted to know there and then,

"was I gonna propose to her, and I said no."

And she just exploded.

[Kerruish] It wasn't a nice holiday.

There was a very tense atmosphere.

I just remember her shouting a lot.

We were quite alarmed at the degree of aggravation.

I remember Jane taking my Chrysler LeBaron,

driving off up the hills,

threatening suicide

and threatening to drive the car over the edge of the cliff.

[Marshall] When they came back to the UK,

she was accusing Tommy of wasting her life.

Things really started to escalate.

[line ringing]

[Thomas] I'm having a major fight with my other half.

-[operator] Is anyone injured? -[Thomas] Not yet.

-[operator] And where is your other half? -[Thomas] Right here.

[operator] And what are they doing?

[Thomas] Staring at me.

[operator] Right. So has anybody assaulted anyone, sir?

-[Thomas] Not really. -[operator] Mr Cressman,

[operator] if there's nobody threatening or anything else,

what do you want the police to do?

[Thomas] I would like the police to come and split us up.

I would like somebody to stop us

from hurting each other.

Because if we don't have somebody here soon, somebody is.

The 999 call that Tommy made to police,

it was quite clear that Tommy wanted somebody to come and help.

[Rick] It was my brother's-- Tommy's plea for help.

A plea for help that was ignored.

These days, if there's even a suggestion of domestic violence,

the police will attend immediately.

Who knows what would have happened if the police had attended then.

[Richard] Tommy called me and he said,

"Richie, we've had a... we've had an argument. She's--"

He said, "I've called the police."

And, erm, he just said,

and I remember it vividly,

he said, "They're not interested.

"They're only going to be interested if there's a body bag."

And that was the last time I spoke to him.

[Dickie] Forty-eight hours after the call to the police,

Thomas Cressman was found dead

at his house in Fulham.

[Marshall] A real violent assault had occurred.

With the injuries to his hands, in particular,

it was clear that Thomas had tried to remove the knife from his chest.

That was so difficult

to tell a family.

[Kerruish] It's horrific.

There was no way that that would have been

quick or painless.

Erm...

Yeah, it makes me feel sick.

[Dickie] We had fingerprint evidence

linking Jane Andrews to the knife and the cricket bat.

She's not given a story that would change any of that.

We had sufficient evidence

to charge Jane Andrews with murder.

Jane Andrews' defence was,

she did it in self-defence

because she was subject to domestic violence, so she says.

[Marshall] A trial date was subsequently set

at the Old Bailey in Central London,

and you can never really predict the outcome.

It was really apparent

that this was going to be an absolutely huge murder trial.

[reporter] The Duchess of York's former dresser

arrived at court this morning looking tired and drawn.

I've never known a trial like it.

There was a huge media scrum outside.

[Marshall] Every day, I attended the court with the Cressman family.

It was absolutely stratospheric.

It was in all the newspapers.

They were just salacious gossip and rubbish,

how badly demonised she was.

It was, you had a victim and you had a villain, and that's it.

There's a lot, lot more

to the story than meets the eye.

[reporter 1] Jane Andrews was described as a woman who murdered

out of anger and jealousy.

[reporter 2] Jane Andrews made half-hearted attempts

to try to rig the crime scene, according to the prosecution.

When Jane did step into the witness box,

what she said was

an absolute bombshell.

Ms Andrews told the jury

her boyfriend had put a pillow over her head,

tied her up, and raped her.

Asked why she hadn't told police,

she said, "I was so ashamed, so embarrassed,

"I just couldn't talk about it."

One of the stories she gave was that

Tommy, apparently, had woken up in the middle of the night,

and decided that he was going to

beat her and rape her.

And as a result of that, she was so scared,

she lashed out at him with a cricket bat.

It was just absolute nonsense

to suggest that she was raped.

Pardon?

What you would normally see in every investigation

is a history of abuse.

When we looked into Tom's background, we found nothing.

We looked hard, we spoke to ex-girlfriends,

as many people as we possibly could.

Nobody said anything that would lead us to believe

that Tommy had a hidden side.

[Atherton] Later on during the trial,

Jane Andrews had yet another bombshell

dropped into the court that nobody was quite prepared for.

She alleged that she had been sexually abused as a child.

She said that it had a huge impact on her life

and it had affected her mental health.

Erm, and then not long after, she collapsed.

[reporter] But it was after the prosecution asked Ms Andrews

about sexual abuse which she had suffered as a child

that she started crying.

She said she was assaulted when she was eight.

She then welled up, broke down, and was led out of court.

[siren wailing]

The prosecution and the police, they felt that she was playacting.

But sitting in court and watching her,

I did find that quite compelling,

and I did find it quite believable.

And to me,

it showed some sort of,

if not motivation, but some of the insight

into her character and into the fact

that she was probably a very broken person.

[reporter] The trial was building to its dramatic conclusion,

and the defence called a key expert witness to the stand.

I'm Doctor Trevor Turner. I'm a consultant psychiatrist.

I did a report for Jane Andrews. I was approached by her defence team.

The purpose of the assessment was to clarify

whether she suffered from mental illness

and her mental state at the time of the alleged offense.

She presented as quiet, nervous,

erm, rather thin and pale.

With her symptoms, I'd say they were typical of someone

suffering from chronic anxiety and depression.

Jane's description of events,

muddled as they were, I found perfectly plausible.

Jane told me she became in fear of her life

because of the change in Tom's sexual behaviour to her.

For example, forceful anal sex and tying her up at times.

In my view, Jane was a very frightened and scared individual

in the light of a man who's physically bigger than her,

and I think that she felt bullied by him.

I was asked in the witness box as to whether or not she had awareness

of what she was doing,

and my view was that she was so troubled by anxieties and fears,

she couldn't quite make out what was going on.

All she knew is she was in a state of terror and she wanted to defend herself.

[Marshall] Doctor Turner clearly believed

what Jane had said

about being in a...

abusive relationship,

and that she wasn't of her right mind.

The prosecution called our forensic psychiatrist,

who said totally the opposite.

And the judge warned the jury

that these people are expert witnesses,

but it's their opinion.

[reporter] In the witness box,

a close friend who's known her for several years.

[Ellery] There is no excuse to kill anybody,

but I do believe what Janey said.

I had seen that...

that Tommy could be quite dark.

I really felt that.

There was a reason for what Janey did.

It wasn't spur of the moment,

"He won't marry me, I'll stick a knife in him."

I do know that there was more to this than meets the eye.

A hundred percent more.

[reporter] The jurors were told they must consider whether Andrews,

leaving court with her parents,

killed her lover in an act of fury, rage, and disappointment,

or whether what happened was a terrible tragedy.

[Marshall] After three weeks, the trial came to an end.

You're obviously then at the mercy of the jury.

There was a real fear with the family

that Jane's version of their son would be believed.

And I think that was felt that that would just be unbearable.

[Atherton] The jury were out for a total of 12 hours.

So it felt like a very long time.

Tension was so high.

[Kerruish] The longer that they were out, as a family,

we were terrified that the jury were gonna believe the lies that she told.

The jury were then asked if they've reached a verdict

that all of them agree on, and they had.

Suddenly, the news hit the world.

Jane Andrews had been found guilty of murdering Thomas Cressman.

[reporter] Sentencing Jane Andrews to life,

the judge, Michael Hyam, said, "Nothing could justify what you did.

"You ended his life and ruined your own."

I was sat up in the gallery with my grandma, my granddad,

when we heard that the verdict was that she had been found guilty of murder.

My granddad just let out the biggest "Yes."

And my grandma just clutched her hands, and it...

For me, sat there, it--

They had got justice for their son.

[reporter] Celebrations for the family of Tom Cressman tonight

as his murderer is jailed.

We're lifting a glass to Tom and to the Metropolitan Police

for getting the right verdict today.

And in spite of all of the lies that that woman

was able to try to throw to that jury,

they saw through every one of them like true people. [exclaims]

Cheers to that jury.

I think that justice has been done.

But sadly, for all of my family,

we would all like to still be living life with him,

and that's something that we can't change.

[man] The evidence in this case was overwhelming,

despite the fact that Jane Andrews

tried to sully the good character of the man she murdered

throughout this trial.

My personal view, based on the evidence,

Jane Andrews is very manipulative,

doesn't like rejection,

capable of extreme violence, has been proven.

And that's why Jane Andrews was found guilty of murder as charged,

and the judge sentenced her to life imprisonment

with a recommendation to serve no less than 12 years.

I do not believe that she planned any kind of revenge.

I have a feeling in my heart that she snapped.

[reporter] Whatever her motive, Andrews will have plenty of time to reflect on it,

as tonight she was driven away to begin her life sentence.

I was very disappointed because they never asked me

anything about her state of mind.

I didn't feel that it was a good questioning or fair.

I felt there was so much unanswered

and it was all sort of simplistic and very out of balance,

as far as I was concerned.

It's really interesting looking back at this case.

At the time, it did feel black and white.

And a lot of people talked about her being pure evil.

And there's no doubt that she was guilty and it was an awful, awful crime.

But you do see it from slightly different eyes now,

and you do see that there were,

potentially, mitigating factors in what happened.

[Ellery] I went to see Janey quite a few times in prison,

and to see her was like a fish out of water.

One of the times, I must have said something to make her laugh.

I can't remember what it was, but she laughed.

And then suddenly, her whole face crumpled up and she shrank down.

I said, "Janey," you know, "what is it?"

She said, "I don't know, how can I laugh?

"I killed Tommy, the love of my life. How can I laugh? How dare I laugh?"

Said so many times how much she loved Tommy

and she can't believe herself, you know, what she'd done.

Jane's never shown our family any form of remorse whatsoever,

or even tried to reach out to apologise

for what she did and what she took from us.

She's done nothing but hurt my family,

and I'll never forgive her for that.

[Marshall] Due to the Royal connection,

this story is one that just never goes away.

A drama was released this year

examining the volatile relationship between Jane and Tom

and Jane's close relationship with Sarah Ferguson.

[Sarah] Jane.

It's Sarah, the Duchess of York.

The police need to talk to you.

It's just something that keeps on being brought up.

And for the Cressman family,

it has never allowed them to just grieve

for their son, for their brother.

[Rick] Reflecting on it now,

after all these years,

I sometimes feel

that the interest in the perpetrator of the crime

of killing my brother

starts overwhelming

the actual victim of the crime.

This is just because

the girl who's killed him

has worked for Sarah Ferguson for nine years.

And the emotional distress

that you're faced with,

then and now,

has never gone away

because of that Royal Family connection.

I think it's time for me and the rest of the family

to have some peace.

I really do.