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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:04,480 --> 00:00:08,520 [music] 2 00:00:08,760 --> 00:00:13,520 Hi, how are you feeling? I just checked your health data. 3 00:00:14,400 --> 00:00:18,440 Your last meal contributed sixty percent of your daily nutrients 4 00:00:18,480 --> 00:00:20,480 and you've completed eleven thousand 5 00:00:20,480 --> 00:00:22,800 steps towards your daily fitness goal 6 00:00:24,000 --> 00:00:26,720 so you can take a seat now. 7 00:00:26,760 --> 00:00:29,080 I've got something for you to watch 8 00:00:29,080 --> 00:00:30,560 and I'll be watching too. 9 00:00:30,640 --> 00:00:31,720 [music] 10 00:00:33,400 --> 00:00:35,520 Tonight you're going to see humans take 11 00:00:35,520 --> 00:00:38,080 on the robots that might replace them. 12 00:00:38,147 --> 00:00:41,640 There always need to be experienced people on the road. 13 00:00:41,680 --> 00:00:45,005 From truckies to lawyers, artificial intelligence is 14 00:00:45,045 --> 00:00:48,193 coming - actually, it's already here. 15 00:00:48,242 --> 00:00:50,036 I didn't realise that it would just be able to tell you 16 00:00:50,076 --> 00:00:52,525 'hey, here's the exact answer to your question'. 17 00:00:52,565 --> 00:00:54,791 We'll challenge your thinking about AI. 18 00:00:54,831 --> 00:00:56,888 Same category, sixteen hundred 19 00:00:56,928 --> 00:00:58,649 AI's going to become like electricity. 20 00:00:58,689 --> 00:01:00,664 Automation isn't going to effect some workers 21 00:01:00,704 --> 00:01:02,477 it's going to effect every worker 22 00:01:02,697 --> 00:01:05,297 and we let the generation most effected 23 00:01:05,392 --> 00:01:06,659 take on the experts 24 00:01:06,829 --> 00:01:09,435 I think that the younger generations probably have a 25 00:01:09,475 --> 00:01:11,075 better idea of where things are going than the older 26 00:01:11,115 --> 00:01:12,623 generations. [laughter] 27 00:01:12,852 --> 00:01:16,500 Tonight, we'll help you get ready for the AI race. 28 00:01:16,540 --> 00:01:17,540 [music] 29 00:01:41,753 --> 00:01:46,102 Australian truckies often work up to 72 hours a week 30 00:01:46,142 --> 00:01:49,875 and are now driving bigger rigs to try to make ends meet 31 00:01:51,743 --> 00:01:53,407 I've seen a lot of people go backwards out of this 32 00:01:53,447 --> 00:01:57,713 industry. And I've seen a lot of pressures it's caused 33 00:01:57,753 --> 00:01:59,046 on their family life, 34 00:01:59,086 --> 00:02:01,821 especially when you're paying the rig off. 35 00:02:03,940 --> 00:02:06,503 now a new and unexpected threat to Frank 36 00:02:06,591 --> 00:02:09,410 and other truck drivers is coming on fast. 37 00:02:10,473 --> 00:02:13,359 Last year this driverless truck in the U.S. 38 00:02:13,399 --> 00:02:16,630 became the first to make an interstate delivery. 39 00:02:16,776 --> 00:02:19,935 it travelled nearly 200 kilometres on the open 40 00:02:19,975 --> 00:02:23,877 road with no one at the wheel, no human that is. 41 00:02:24,417 --> 00:02:27,366 The idea of robot vehicles on the open road 42 00:02:27,406 --> 00:02:30,935 seemed ludicrous to most people just 5 years ago. 43 00:02:32,303 --> 00:02:36,081 Now just about every major auto and tech company is developing 44 00:02:36,121 --> 00:02:37,162 them. 45 00:02:37,686 --> 00:02:38,753 so what changed? 46 00:02:39,310 --> 00:02:42,661 An explosion in artificial intelligence. 47 00:02:42,918 --> 00:02:44,371 [car engine revs] 48 00:02:50,319 --> 00:02:52,506 There's lots of AI already in our lives, 49 00:02:52,546 --> 00:02:54,480 you can already see it on your smartphone. 50 00:02:54,520 --> 00:02:58,720 Every time you use Siri, every time you ask Alexa a question, 51 00:02:58,873 --> 00:03:00,475 every time you actually use your satellite 52 00:03:00,515 --> 00:03:02,440 navigation, you're using one of these algorithms, 53 00:03:02,480 --> 00:03:05,680 you’re using some AI that is recognising your speech, 54 00:03:05,733 --> 00:03:08,209 answering questions, giving you search results, 55 00:03:08,249 --> 00:03:10,709 recommending books for you to buy on Amazon. 56 00:03:10,749 --> 00:03:14,283 They’re the beginnings of AI everywhere in our lives. 57 00:03:20,499 --> 00:03:23,029 We don't think about electricity. Electricity powers 58 00:03:23,069 --> 00:03:25,669 our planet, it powers pretty much everything we do. 59 00:03:25,709 --> 00:03:27,225 It’s going to be that you walk into a 60 00:03:27,265 --> 00:03:29,091 room and you say “room, lights on”. 61 00:03:29,568 --> 00:03:32,701 You sit in your car and you say “take me home”. 62 00:03:33,365 --> 00:03:34,365 [whistle noise] 63 00:03:35,191 --> 00:03:38,253 A driverless car is essentially a robot. It has a computer 64 00:03:38,354 --> 00:03:44,617 that takes input from its sensors and produces an output. 65 00:03:44,831 --> 00:03:48,615 The main sensors are radar, which can be found in adaptive 66 00:03:48,655 --> 00:03:53,910 cruise control, ultrasonic sensors and then there’s cameras 67 00:03:53,950 --> 00:03:55,707 that collect images. 68 00:03:56,474 --> 00:04:00,248 And this data is used to control the car, to slow the 69 00:04:00,288 --> 00:04:04,583 car down, to accelerate the car, to turn the wheels. 70 00:04:08,747 --> 00:04:11,470 There's been an explosion in AI now because of the convergence 71 00:04:11,510 --> 00:04:14,163 of four exponentials. 72 00:04:14,209 --> 00:04:17,780 The first exponential is Moore's Law, the fact that every two 73 00:04:17,820 --> 00:04:20,669 years, we have a doubling in computing performance. 74 00:04:20,709 --> 00:04:22,809 The second exponential is that every two years 75 00:04:22,849 --> 00:04:25,716 we have a doubling of the amount of data that we have, 76 00:04:25,756 --> 00:04:28,146 because these machine learning algorithms are very 77 00:04:28,195 --> 00:04:29,240 hungry for data. 78 00:04:29,295 --> 00:04:31,680 The third exponential is we've been working on for AI 79 00:04:31,720 --> 00:04:34,607 for 50 years or so now and our algorithms are starting to 80 00:04:34,647 --> 00:04:36,481 get better. And then the fourth exponential 81 00:04:36,521 --> 00:04:40,029 which is over the last few years we've had a doubling 82 00:04:40,069 --> 00:04:43,208 every two years of the amount of funding going into AI. 83 00:04:43,248 --> 00:04:45,888 We now have the compute power, we now have the data, 84 00:04:45,928 --> 00:04:47,803 we now have the algorithms and we now have 85 00:04:47,843 --> 00:04:49,494 a lot of people working on the problems. 86 00:04:49,534 --> 00:04:51,134 [car engine starting up] 87 00:04:52,729 --> 00:04:55,592 It could be you just jump into the car, you assume the car 88 00:04:55,632 --> 00:04:59,072 knows where you need to go because it has access to your 89 00:04:59,112 --> 00:05:03,084 calendar, your diary, where you're meant to be and if you 90 00:05:03,124 --> 00:05:05,816 did not want the car to go where your calendar says you ought to 91 00:05:05,856 --> 00:05:09,916 be, then you need to tell the car, "oh, and by the way, don't 92 00:05:09,956 --> 00:05:14,697 take me to the meeting that's in my calendar. Take me to the 93 00:05:14,737 --> 00:05:16,204 beach!" 94 00:05:17,339 --> 00:05:19,932 But Frank Black won't have a bar of it. 95 00:05:20,143 --> 00:05:21,439 I think it's crazy stuff. 96 00:05:21,479 --> 00:05:24,160 You've got glitches in computers now, the banks are having 97 00:05:24,200 --> 00:05:28,840 glitches with their ATMs, and emails are having glitches. 98 00:05:29,182 --> 00:05:32,459 Who's to say this is going to be perfect? And this is a lot more 99 00:05:32,499 --> 00:05:34,630 dangerous if there's a computer glitch. 100 00:05:35,912 --> 00:05:39,828 There will always need to be experienced people on the road. 101 00:05:39,868 --> 00:05:41,137 Not machines. 102 00:05:43,514 --> 00:05:47,131 Frank is going to explain why he believes robots can never 103 00:05:47,171 --> 00:05:49,240 match human drivers. 104 00:05:53,674 --> 00:05:55,808 “Okay then, let's do it!" 105 00:06:01,080 --> 00:06:03,599 But Frank is off to a rocky start - 106 00:06:03,640 --> 00:06:07,320 driverless trucks in Rio Tinto mines in west Australia 107 00:06:07,360 --> 00:06:10,600 show productivity gains of 15% 108 00:06:13,967 --> 00:06:17,996 Frank needs to break every five hours and rest every 12. 109 00:06:18,036 --> 00:06:21,982 Oh, and he needs to eat and he expects to be paid for his work 110 00:06:22,053 --> 00:06:24,646 Robots don't need a salary. 111 00:06:25,342 --> 00:06:28,798 Trials also indicate that driverless vehicles save up to 112 00:06:28,838 --> 00:06:33,367 15% on fuel and emissions, especially when driving very 113 00:06:33,407 --> 00:06:36,541 close together in a formation called platooning 114 00:06:38,338 --> 00:06:41,189 and at first glance, driverless technology 115 00:06:41,229 --> 00:06:43,399 could dramatically reduce road accidents, 116 00:06:43,439 --> 00:06:47,541 because it's estimated that 90% of accidents are due to human 117 00:06:47,581 --> 00:06:50,963 error such as fatigue or loss of concentration. 118 00:06:51,159 --> 00:06:52,626 Robots don't get tired. 119 00:06:55,847 --> 00:06:59,832 But hang on - Frank's not done - he's about to launch a comeback 120 00:06:59,872 --> 00:07:02,472 using 30 years of driving experience. 121 00:07:04,107 --> 00:07:06,957 If there's something, say like a group of kids playing with a 122 00:07:06,997 --> 00:07:10,185 ball on the side of the road, we can see that ball starting to 123 00:07:10,225 --> 00:07:13,403 bounce towards the road, we anticipate that there could be a 124 00:07:13,443 --> 00:07:17,443 strong possibility that that child will run out on the road 125 00:07:17,748 --> 00:07:24,427 after that ball. I can't see how a computer can anticipate that 126 00:07:24,467 --> 00:07:27,598 for a start. And even if it did, then what sort of reaction would 127 00:07:27,638 --> 00:07:33,743 it take? Would it say swerve to the left? Swerve to the right? 128 00:07:33,783 --> 00:07:36,587 Would it just brake and bring the vehicle to a stop? 129 00:07:36,627 --> 00:07:38,954 What about if it can't stop in time? 130 00:07:38,994 --> 00:07:42,320 In fact, right now a self-driving vehicle can only 131 00:07:42,360 --> 00:07:46,900 react according to its program. Anything unprogrammed can create 132 00:07:46,940 --> 00:07:50,958 problems - like when this Tesla drove into a road works barrier 133 00:07:51,054 --> 00:07:54,454 after the human driver failed to take back control. 134 00:07:56,092 --> 00:07:58,558 and what it some of the sensors fail? 135 00:07:58,640 --> 00:08:01,154 What happens if something gets on the lens? 136 00:08:01,194 --> 00:08:02,764 The vehicle doesn't know where it's going. 137 00:08:02,819 --> 00:08:07,396 It's true - currently heavy rain or fog or even unclear road 138 00:08:07,436 --> 00:08:11,703 signs can bamboozle driverless technology. 139 00:08:12,698 --> 00:08:15,713 And then there's the most unpredictable element of all 140 00:08:15,768 --> 00:08:16,768 human drivers. 141 00:08:17,659 --> 00:08:20,299 Stupidity always finds new forms. 142 00:08:20,511 --> 00:08:23,323 Quite often you see things you’ve never seen before. 143 00:08:26,271 --> 00:08:27,937 [crash of cars colliding] 144 00:08:28,404 --> 00:08:32,434 That's why there are no plans to trial driverless trucks in 145 00:08:32,474 --> 00:08:34,800 complex urban settings right now. 146 00:08:34,840 --> 00:08:39,120 They'll initially be limited to predictable multi-lane highways. 147 00:08:39,618 --> 00:08:42,914 You also still need a human right now to load and unload 148 00:08:42,954 --> 00:08:43,954 a truck. 149 00:08:44,520 --> 00:08:47,600 And a robot truck won't help change your Tyre. 150 00:08:47,743 --> 00:08:50,800 If someone's in trouble on the road you'll usually find a 151 00:08:50,840 --> 00:08:53,960 truckie has pulled over to make sure they're alright. 152 00:08:54,201 --> 00:08:55,926 Finally, there are road rules. 153 00:08:55,966 --> 00:08:59,541 Australia requires human hands on the steering wheel at all 154 00:08:59,581 --> 00:09:03,068 times, in every state and territory. 155 00:09:06,968 --> 00:09:10,320 Hey Frank! You won the race! 156 00:09:10,485 --> 00:09:12,151 One for the human beings! 157 00:09:18,374 --> 00:09:21,307 But how long can human drivers stay on top? 158 00:09:22,108 --> 00:09:26,241 Nearly 400, 000 Australians earn their living from driving, 159 00:09:26,288 --> 00:09:29,381 even more when you add part-time drivers. 160 00:09:30,520 --> 00:09:33,975 But the race is on to deliver the first version of a fully 161 00:09:34,015 --> 00:09:37,498 autonomous vehicle in just 4 years 162 00:09:38,014 --> 00:09:41,947 and it might not be hype because AI is getting much better, 163 00:09:42,270 --> 00:09:44,247 much faster every year 164 00:09:44,474 --> 00:09:48,912 with a version of AI called machine learning 165 00:09:58,867 --> 00:10:03,153 Machine learning is the little part of AI that is focused on 166 00:10:03,193 --> 00:10:05,099 teaching programs to learn. 167 00:10:05,139 --> 00:10:08,232 If you think about how we got to be intelligent, we started out 168 00:10:08,272 --> 00:10:11,692 not knowing very much when we were born and most of what we've 169 00:10:11,732 --> 00:10:13,325 got is through learning. 170 00:10:13,365 --> 00:10:17,021 and so, we write programs that learn to improve themselves. 171 00:10:17,061 --> 00:10:19,668 They need - at the moment - lots of data and they get better and 172 00:10:19,708 --> 00:10:23,096 better, and in many cases, certainly for narrow focus 173 00:10:23,136 --> 00:10:27,237 domains, we can often actually exceed actual human performance. 174 00:10:27,692 --> 00:10:28,692 [music] 175 00:10:41,480 --> 00:10:46,560 When AlphaGo beat Lee Sedol last year, one of the best 176 00:10:46,654 --> 00:10:50,254 Go players on the planet, that was a landmark moment. 177 00:10:51,255 --> 00:10:57,145 So we’ve always used games as benchmarks, both between humans 178 00:10:57,200 --> 00:11:00,660 and between humans and machines and, you know, a quarter century 179 00:11:00,700 --> 00:11:04,278 ago, chess fell to the computers. 180 00:11:04,325 --> 00:11:06,325 And at that time people thought 181 00:11:06,374 --> 00:11:08,481 well Go isn’t going to be like that. 182 00:11:08,530 --> 00:11:11,895 Because in Go, there’s so many more possible moves 183 00:11:11,935 --> 00:11:15,990 and the best Go players weren’t working by trying all 184 00:11:16,030 --> 00:11:18,473 possibilities ahead, they were working on the kind of, the 185 00:11:18,513 --> 00:11:21,911 gestalt of what it looked like, and working on intuition. 186 00:11:22,013 --> 00:11:26,184 We didn’t have any idea of how to instil that type of intuition 187 00:11:26,224 --> 00:11:27,325 into a computer. 188 00:11:34,060 --> 00:11:41,051 but what happened is we've got some recent techniques with deep 189 00:11:41,091 --> 00:11:46,064 learning where we’re able to do things like understand photos, 190 00:11:46,104 --> 00:11:50,394 understand speech and so on and people said maybe this will be 191 00:11:50,434 --> 00:11:53,080 the key to getting that type of intuition. 192 00:11:53,120 --> 00:11:58,614 So first, it started by practicing on every game that a 193 00:11:58,654 --> 00:12:00,161 master had ever played. 194 00:12:00,201 --> 00:12:03,005 You feed them all in and it practices on that. 195 00:12:03,045 --> 00:12:08,683 The key was to get AlphaGo good enough from training it on 196 00:12:08,723 --> 00:12:13,206 past games by humans so that it could then start playing itself 197 00:12:13,246 --> 00:12:15,644 and improving itself. 198 00:12:15,754 --> 00:12:18,435 And one thing that’s very interesting is that the amount 199 00:12:18,475 --> 00:12:22,552 of time it took, the total number of person years invested 200 00:12:22,615 --> 00:12:29,023 is a tenth or less than the amount of time it took for IBM 201 00:12:29,063 --> 00:12:30,730 to do the chess playing. 202 00:12:30,782 --> 00:12:33,539 So the rate of learning is going to be exponential. 203 00:12:33,579 --> 00:12:36,278 Something that we as humans are not used to seeing. 204 00:12:36,318 --> 00:12:38,951 We have to learn things painfully ourselves 205 00:12:38,991 --> 00:12:41,848 and the computers are going to learn on a planet wide scale, 206 00:12:41,888 --> 00:12:43,927 not an individual level. 207 00:12:53,888 --> 00:12:56,812 There is this interesting idea that the intelligence would just 208 00:12:56,852 --> 00:13:00,633 suddenly explode and take us to what’s called the Singularity 209 00:13:00,673 --> 00:13:04,422 where machines now improve themselves almost without end. 210 00:13:04,462 --> 00:13:07,134 There are lots of reasons to suppose that maybe that might 211 00:13:07,174 --> 00:13:10,250 not happen, but if it does happen, most of my colleagues 212 00:13:10,290 --> 00:13:13,557 think it’s about 50 years away. Maybe even 100. 213 00:13:13,855 --> 00:13:15,055 [intake of breath] 214 00:13:16,214 --> 00:13:20,658 I’m not convinced how important that intelligence is, right? 215 00:13:20,698 --> 00:13:24,041 So I think that there is lots of different attributes and 216 00:13:24,081 --> 00:13:27,947 intelligence is only one of them and there certainly are tasks 217 00:13:27,989 --> 00:13:30,197 that having a lot of intelligence would help, 218 00:13:30,268 --> 00:13:33,955 and being able to compute quickly would help. 219 00:13:34,002 --> 00:13:37,627 So if I want to trade stocks, then having a computer that's 220 00:13:37,680 --> 00:13:40,729 smarter than anybody else’s is going to give me a definite 221 00:13:40,769 --> 00:13:41,769 advantage. 222 00:13:42,901 --> 00:13:46,783 But I think if I wanted to solve the Middle East crisis, 223 00:13:46,823 --> 00:13:49,525 I don’t think it’s not being solved because nobody is smart 224 00:13:49,565 --> 00:13:50,565 enough. 225 00:13:53,514 --> 00:13:57,701 But AI experts believe robot cars will improve so much that 226 00:13:57,741 --> 00:14:01,803 humans will eventually be banned from driving. 227 00:14:02,009 --> 00:14:03,009 [music] 228 00:14:06,329 --> 00:14:09,735 Big roadblocks remain, not the least of which is public 229 00:14:09,775 --> 00:14:11,194 acceptance 230 00:14:11,562 --> 00:14:15,897 - as we found out after inviting professional drivers to meet two 231 00:14:15,937 --> 00:14:17,061 robot car experts. 232 00:14:17,101 --> 00:14:18,101 [introductions] 233 00:14:21,748 --> 00:14:24,146 Straight away the first thing has to be safety, 234 00:14:24,194 --> 00:14:27,529 you definitely have to have safety paramount, 235 00:14:27,670 --> 00:14:29,911 and obviously efficiency. 236 00:14:29,951 --> 00:14:32,656 So the big question is - when is it going to happen? 237 00:14:32,742 --> 00:14:36,882 In the next five to ten years we will see highly autonomous 238 00:14:36,922 --> 00:14:38,203 vehicles on the road. 239 00:14:38,243 --> 00:14:42,038 If you want to drive from Sydney to Canberra, you drive to the 240 00:14:42,078 --> 00:14:47,148 freeway, activate autopilot or whatever it will be called at 241 00:14:47,203 --> 00:14:51,046 and by the time you arrive in Canberra, the car asks you to 242 00:14:51,086 --> 00:14:52,335 take back control. 243 00:14:52,400 --> 00:14:57,040 There are predictions that in twenty years’ time, 50% of the 244 00:14:57,101 --> 00:15:00,329 new vehicles will actually be completely driverless. 245 00:15:00,400 --> 00:15:04,235 What makes us think that these computers and these vehicles 246 00:15:04,305 --> 00:15:05,587 are going to be foolproof? 247 00:15:05,689 --> 00:15:09,391 Well we were able to send rockets to the moon, 248 00:15:09,501 --> 00:15:13,669 and I think that there are ways of doing it, and you can have 249 00:15:13,709 --> 00:15:16,842 backup systems, and you can have backups for your backups. 250 00:15:16,990 --> 00:15:21,106 But I agree, reliability is a big question mark. 251 00:15:21,224 --> 00:15:24,294 But we're not talking about a phone call dropping out or an 252 00:15:24,334 --> 00:15:28,638 email shutting down, we're talking about a sixty ton 253 00:15:28,678 --> 00:15:31,841 vehicle, in traffic, that's going to kill people. 254 00:15:31,881 --> 00:15:34,457 There will be deaths if it makes a mistake. 255 00:15:34,497 --> 00:15:39,175 I think we need to accept that there will still be accidents. 256 00:15:39,215 --> 00:15:43,160 A machine can make a mistake, can shut down, and fail. 257 00:15:43,278 --> 00:15:47,597 And if we reduce accidents by say ninety percent, 258 00:15:47,644 --> 00:15:51,846 there will still be ten percent of the current accidents will 259 00:15:51,886 --> 00:15:53,362 still occur on the network. 260 00:15:53,402 --> 00:15:55,674 How can you say there's going to be ninety percent? 261 00:15:55,714 --> 00:15:56,792 How do you work that out? 262 00:15:56,832 --> 00:16:00,019 Ninety percent is because ninety percent of the accidents are 263 00:16:00,059 --> 00:16:01,592 because of human error. 264 00:16:01,637 --> 00:16:04,058 The idea is if we take the human out, 265 00:16:04,107 --> 00:16:07,035 we could potentially reduce it by ninety percent. 266 00:16:07,098 --> 00:16:11,355 Have any of you ever driven a car available on the market 267 00:16:11,395 --> 00:16:13,566 today with all this technology, autopilot 268 00:16:13,615 --> 00:16:15,345 and everything in there? 269 00:16:15,394 --> 00:16:19,174 It's absolutely unbelievable how safe and comfortable you feel. 270 00:16:19,254 --> 00:16:22,784 I think people will ultimately accept this technology, 271 00:16:22,824 --> 00:16:25,355 because we will be going in steps. 272 00:16:25,400 --> 00:16:28,640 I would say, for me as an Uber driver, we're providing a 273 00:16:28,694 --> 00:16:31,302 passenger service, and those passengers when they’re going to 274 00:16:31,357 --> 00:16:32,677 the airport, a lot of luggage. 275 00:16:32,717 --> 00:16:36,293 If it's an elderly passenger, they need help to get into the 276 00:16:36,333 --> 00:16:38,551 car, they need help getting out of the car. 277 00:16:38,626 --> 00:16:40,676 The human factor needs to be there. 278 00:16:40,736 --> 00:16:43,832 I would argue that you can offer a much better service if 279 00:16:43,872 --> 00:16:45,348 you're not also driving. 280 00:16:45,395 --> 00:16:49,481 So cars taking care of the journey and you're taking care 281 00:16:49,521 --> 00:16:53,059 of the customer. And improving the customer experience. 282 00:16:53,099 --> 00:16:56,235 And I think there's a lot of scope for improvement in the 283 00:16:56,275 --> 00:16:58,630 taxi and Uber customer experience. 284 00:16:59,263 --> 00:17:03,654 You could offer tax advice, you could offer financial advice. 285 00:17:04,552 --> 00:17:05,708 It's unlimited. 286 00:17:05,787 --> 00:17:09,145 Then we go back though. We're not at fully driverless 287 00:17:09,185 --> 00:17:11,318 vehicles anymore, we've still got a babysitter there 288 00:17:11,365 --> 00:17:13,106 and a human being there to look after the car, 289 00:17:13,146 --> 00:17:16,779 so what are we gaining with the driverless technology? 290 00:17:16,842 --> 00:17:19,042 Well, the opportunity to do that? 291 00:17:20,857 --> 00:17:22,568 But weren't you trying to reduce costs 292 00:17:22,617 --> 00:17:24,098 by not having a driver in the vehicle? 293 00:17:24,138 --> 00:17:27,982 Well it depends what people are paying for, okay. 294 00:17:28,029 --> 00:17:29,747 If you're in business, 295 00:17:29,796 --> 00:17:33,065 you are trying to get as many customers as possible. 296 00:17:33,114 --> 00:17:37,122 And if your competitor has autonomous vehicles 297 00:17:37,185 --> 00:17:41,630 and is offering day care services or looking after 298 00:17:41,676 --> 00:17:45,325 disabled, then you probably won't be in business very long 299 00:17:45,365 --> 00:17:49,646 if they're able to provide a much better customer experience. 300 00:17:49,740 --> 00:17:54,255 For my personal views, I like to drive my car, not just to 301 00:17:54,302 --> 00:17:56,077 sit, I want to enjoy driving. 302 00:17:56,138 --> 00:17:58,661 Well I think in 50 years there'll be special places for 303 00:17:58,701 --> 00:18:02,419 people with vintage cars that they can go out and drive 304 00:18:02,459 --> 00:18:03,459 around. 305 00:18:03,708 --> 00:18:07,559 so we won't be able to go for a Sunday drive in our vintage car 306 00:18:07,599 --> 00:18:10,271 because these autonomous vehicles have got our roads. 307 00:18:10,436 --> 00:18:14,193 I mean in the future when all the cars are autonomous we won't 308 00:18:14,264 --> 00:18:16,169 need traffic lights, 309 00:18:16,736 --> 00:18:21,638 because the cars will just negotiate between themselves 310 00:18:21,701 --> 00:18:24,646 when they come to intersections, roundabouts. 311 00:18:24,747 --> 00:18:26,348 Can I ask you a question? 312 00:18:26,396 --> 00:18:31,146 If we would do a trial 313 00:18:31,223 --> 00:18:35,033 with highly automated platooning 314 00:18:35,082 --> 00:18:38,284 of big road trains, would you like to be involved? 315 00:18:38,333 --> 00:18:41,071 Yes I'd be involved. Yeah, why not. 316 00:18:41,111 --> 00:18:45,993 If you can convince Frank, you can convince anybody. 317 00:18:46,104 --> 00:18:48,729 If you want to come out with us - and I bet Frank’s the same 318 00:18:48,792 --> 00:18:50,961 as well - if you want to come for a drive in the truck 319 00:18:51,001 --> 00:18:53,958 and see exactly what it’s like and the little issues that would 320 00:18:53,998 --> 00:18:57,675 never have been thought of I mean my door’s always open – 321 00:18:57,724 --> 00:18:59,144 you're more than welcome to come with me 322 00:18:59,193 --> 00:19:00,896 Oh, definitely. I think that’s… 323 00:19:00,982 --> 00:19:02,333 It's time for a road trip! 324 00:19:02,373 --> 00:19:03,373 [laughter] 325 00:19:09,593 --> 00:19:13,670 But drivers aren't the only ones trying to find their way into 326 00:19:13,710 --> 00:19:15,210 the AI future. 327 00:19:17,440 --> 00:19:18,440 [music] 328 00:19:23,815 --> 00:19:27,557 Across town, it's after work drinks for a group of young and 329 00:19:27,604 --> 00:19:29,071 aspiring professionals. 330 00:19:29,433 --> 00:19:32,480 Most have at least one university degree or are 331 00:19:32,520 --> 00:19:36,160 studying for one - Like Christine Maibom. 332 00:19:40,074 --> 00:19:43,038 I think as law students, we know now that it's pretty tough, 333 00:19:43,078 --> 00:19:45,249 even to like get your foot in the door. 334 00:19:45,289 --> 00:19:48,601 I think that, at the end of the day, the employment rate for 335 00:19:48,641 --> 00:19:50,441 grads is still pretty high. 336 00:19:50,508 --> 00:19:54,638 Tertiary degrees usually shield against technological upheaval 337 00:19:54,701 --> 00:19:58,724 but this time AI will automate not just more physical tasks, 338 00:19:58,900 --> 00:20:00,490 but thinking ones. 339 00:20:02,607 --> 00:20:06,208 Waiting upstairs for Christine, is a new artificial intelligence 340 00:20:06,248 --> 00:20:09,994 application, one that could impact the research typically 341 00:20:10,034 --> 00:20:11,301 done by paralegals. 342 00:20:13,768 --> 00:20:17,518 We invited her to compete against it in front of her peers 343 00:20:18,480 --> 00:20:21,680 Adelaide tax lawyer, Adrian Cartland, came up with the idea 344 00:20:21,720 --> 00:20:24,240 for the AI, called Ailira. 345 00:20:24,920 --> 00:20:28,122 I am here with AILIRA, the Artificially Intelligent Legal 346 00:20:28,162 --> 00:20:31,625 Information Research Assistant and you're going to see if you 347 00:20:31,665 --> 00:20:32,730 can beat her. 348 00:20:32,779 --> 00:20:36,294 So what we've got here is a tax question. 349 00:20:36,381 --> 00:20:39,490 Adrian explains to Christine what sounds like a complicated 350 00:20:39,537 --> 00:20:41,071 corporate tax question. 351 00:20:41,521 --> 00:20:43,435 So does that make sense? - Yeah, yep. 352 00:20:43,599 --> 00:20:46,896 Very familiar? Ready? - I'm ready. 353 00:20:46,967 --> 00:20:49,435 Okay, guys. Ready. Set. Go. 354 00:20:49,795 --> 00:20:50,795 [music] 355 00:21:03,326 --> 00:21:05,574 And here we have the answer. 356 00:21:06,027 --> 00:21:07,361 So you've got the answer? - We’re done. 357 00:21:07,410 --> 00:21:08,714 That's 30 seconds. 358 00:21:09,269 --> 00:21:11,245 Christine where are you up to with the search? 359 00:21:11,394 --> 00:21:16,044 I'm at Section 44 of the Income Tax Assessment Act. 360 00:21:16,959 --> 00:21:20,013 Maybe it has the answer, I haven't looked through it yet. 361 00:21:20,092 --> 00:21:21,263 You're in the right act. 362 00:21:21,310 --> 00:21:24,270 Do you want to keep going? Do you want to give it some 363 00:21:24,310 --> 00:21:25,310 time? 364 00:21:26,553 --> 00:21:29,209 I can keep going for a little bit, yeah sure. 365 00:21:29,304 --> 00:21:31,084 [music] 366 00:21:34,257 --> 00:21:36,155 No pressure Christine. We're at a minute. 367 00:21:36,530 --> 00:21:42,349 Okay, might need an hour for this one. 368 00:21:43,006 --> 00:21:45,052 This is, you know, really complex tax law. 369 00:21:45,092 --> 00:21:46,450 Like I’ve given you a hard question. 370 00:21:46,537 --> 00:21:48,700 You were in the Income Tax Assessment Act, you were doing 371 00:21:48,740 --> 00:21:51,263 your research. What’s your process? 372 00:21:51,357 --> 00:21:53,192 Normally what I would do is probably try and find the 373 00:21:53,232 --> 00:21:56,442 legislation first and then I’ll probably look to any commentary 374 00:21:56,482 --> 00:21:57,482 on the issue. 375 00:21:57,640 --> 00:22:00,800 Find specific keywords, so for example ‘consolidated group 376 00:22:00,846 --> 00:22:02,473 and assessable income' are obviously there. 377 00:22:02,513 --> 00:22:05,411 That's a pretty standard way. That's what I would approach. 378 00:22:05,474 --> 00:22:09,513 If you put this whole thing into a keyword search, 379 00:22:09,553 --> 00:22:14,778 it's going to break down after about four, five, seven words, 380 00:22:14,818 --> 00:22:17,794 whereas this is, you know, three or four hundred words. 381 00:22:17,974 --> 00:22:19,443 So all I've done, 382 00:22:19,492 --> 00:22:22,862 is I've entered in the question here. I've copied and pasted it. 383 00:22:22,911 --> 00:22:24,356 I've clicked on submit, 384 00:22:24,396 --> 00:22:27,216 and she's read literally through literally millions of cases 385 00:22:27,263 --> 00:22:28,770 as soon as I pressed search. 386 00:22:28,810 --> 00:22:31,802 And then she's come through, she's said here are the answers 387 00:22:31,842 --> 00:22:34,435 - oh wow She's highlighted in there 388 00:22:34,498 --> 00:22:36,474 what she thinks is the answer. 389 00:22:36,523 --> 00:22:39,646 Yeah I mean, wow. Even down to the fact that it can answer 390 00:22:39,695 --> 00:22:41,434 those very specific questions. 391 00:22:41,474 --> 00:22:43,284 I didn't realise that it would just be able to tell you, 392 00:22:43,333 --> 00:22:45,558 'hey, here's the exact answer to your question'. 393 00:22:45,607 --> 00:22:46,797 It's awesome. 394 00:22:47,439 --> 00:22:49,743 I think, obviously, for paralegals, I think it's 395 00:22:49,792 --> 00:22:54,159 particularly scary because we're already in such a competitive 396 00:22:54,199 --> 00:22:55,199 market. 397 00:22:55,409 --> 00:22:59,480 Adrian Cartland believes AI could blow up lawyers' monopoly 398 00:22:59,529 --> 00:23:03,861 on basic legal know-how - and he has an astonishing example 399 00:23:03,910 --> 00:23:05,048 of that. 400 00:23:05,097 --> 00:23:07,597 My girlfriend is a speech pathologist who has no idea 401 00:23:07,637 --> 00:23:10,083 about law, and she used AILIRA AILIRA to pass the 402 00:23:10,123 --> 00:23:11,630 Adelaide University Tax law exam. 403 00:23:11,679 --> 00:23:12,740 oh wow. 404 00:23:15,834 --> 00:23:18,545 Automation is moving up in the world. 405 00:23:22,194 --> 00:23:24,529 Here's Claire, a financial planner. 406 00:23:24,600 --> 00:23:27,864 It's estimated that 15 percent of an average financial 407 00:23:27,913 --> 00:23:32,083 planner's time is spent on tasks that can be done by AI. 408 00:23:32,123 --> 00:23:34,802 What kind of things do you see it ultimately taking over? 409 00:23:34,865 --> 00:23:39,239 I would say everything except talking to your clients. Yeah. 410 00:23:39,770 --> 00:23:43,237 Here's Simon, he used to be a secondary school teacher. 411 00:23:43,286 --> 00:23:46,348 One fifth of that job can be done by AI 412 00:23:46,934 --> 00:23:49,458 Simon's now become a university lecturer, 413 00:23:49,507 --> 00:23:50,974 which is less vulnerable. 414 00:23:51,099 --> 00:23:56,552 I think there's huge potential for AI and other educational 415 00:23:56,607 --> 00:23:57,622 technologies. 416 00:23:57,982 --> 00:24:00,966 Obviously it's a little bit worrying if we are talking about 417 00:24:01,006 --> 00:24:03,265 making a bunch of people redundant. 418 00:24:03,960 --> 00:24:06,040 And did I mention journalists? 419 00:24:07,953 --> 00:24:10,781 I hope you enjoyed tonight’s program. 420 00:24:12,635 --> 00:24:15,440 The percentage figures were calculated by economist 421 00:24:15,480 --> 00:24:17,200 Andrew Charlton and his team, 422 00:24:17,271 --> 00:24:20,497 after drilling into Australian workforce statistics. 423 00:24:20,607 --> 00:24:24,349 For the first time we broke the Australian economy down into 424 00:24:24,396 --> 00:24:27,755 20 billion hours of work. 425 00:24:27,842 --> 00:24:32,493 And we asked what does every Australian do with their day 426 00:24:32,548 --> 00:24:34,915 and how or what do they do in their job 427 00:24:34,978 --> 00:24:36,915 change over the next 15 years. 428 00:24:37,056 --> 00:24:39,766 I think the biggest misconception is that everyone 429 00:24:39,806 --> 00:24:42,274 talks about automation as destroying jobs. 430 00:24:42,314 --> 00:24:46,126 The reality is automation changes every job. 431 00:24:46,614 --> 00:24:49,426 It's not so much about what jobs will we do, 432 00:24:49,474 --> 00:24:52,005 but how will we do our jobs. 433 00:24:52,099 --> 00:24:54,339 Because automation isn't going to affect some workers, 434 00:24:54,379 --> 00:24:56,183 it’s going to affect every worker. 435 00:24:56,926 --> 00:24:58,879 But if there's less to do at work, 436 00:24:58,949 --> 00:25:03,149 that's got to mean less work or less pay - or both. Doesn't it? 437 00:25:03,564 --> 00:25:06,727 If Australia embraces automation, 438 00:25:07,259 --> 00:25:12,270 there is a $2.1 trillion opportunity for us 439 00:25:12,310 --> 00:25:13,843 over the next 15 years. 440 00:25:14,738 --> 00:25:18,338 But here's the thing - we only get that opportunity 441 00:25:18,754 --> 00:25:20,087 if we do two things. 442 00:25:20,918 --> 00:25:25,104 Firstly, if we manage the transition and we ensure 443 00:25:25,363 --> 00:25:28,190 that all of that time that is lost to machines 444 00:25:28,230 --> 00:25:31,164 from the Australian workplace is redeployed 445 00:25:31,563 --> 00:25:35,430 and people are found new jobs and new tasks 446 00:25:35,633 --> 00:25:39,300 And condition number two is that we embrace automation 447 00:25:39,471 --> 00:25:42,384 and bring it into our workplaces, and take advantage 448 00:25:42,433 --> 00:25:45,620 of the benefits of technology and productivity. 449 00:25:46,104 --> 00:25:49,268 But Australia's not doing well at either. 450 00:25:49,760 --> 00:25:51,229 Right now Australia is lagging. 451 00:25:51,277 --> 00:25:55,133 One in ten Australian companies is embracing automation 452 00:25:55,196 --> 00:25:58,274 and that is roughly half the rate of some of our 453 00:25:58,321 --> 00:25:59,698 global peers. 454 00:25:59,839 --> 00:26:02,888 Australia hasn’t been very good historically at transitioning 455 00:26:02,929 --> 00:26:05,863 workers affected by big technology shifts. 456 00:26:06,053 --> 00:26:12,562 Over the last 25 years, 1 in 10 unskilled men who lost their job 457 00:26:12,630 --> 00:26:14,539 never worked again. 458 00:26:14,766 --> 00:26:19,203 Today 4 in 10 unskilled men don’t participate in 459 00:26:19,440 --> 00:26:20,640 the labour market. 460 00:26:28,233 --> 00:26:31,013 We asked a group of young lawyers and legal students 461 00:26:31,053 --> 00:26:36,482 how they feel about embracing AI - the contrasts were stark. 462 00:26:37,244 --> 00:26:38,511 I often get asked, 463 00:26:38,900 --> 00:26:40,986 you know, do you feel threatened? 464 00:26:41,064 --> 00:26:44,954 Absolutely not! I am confident and I’m excited about 465 00:26:44,994 --> 00:26:47,005 opportunities that AI presents. 466 00:26:47,120 --> 00:26:50,920 I think the real focus will be on not only upskilling, 467 00:26:51,040 --> 00:26:54,934 but reskilling and about diversifying your skillset. 468 00:26:54,974 --> 00:26:57,161 I think for me, I still have 469 00:26:57,256 --> 00:27:00,310 an underlying concern about how much of the work is going to be 470 00:27:00,357 --> 00:27:02,825 taken away from someone who is 471 00:27:02,935 --> 00:27:06,200 still learning the law and just wants a job part time where they 472 00:27:06,249 --> 00:27:08,200 can sort of help with some of those less, 473 00:27:08,287 --> 00:27:11,497 you know, judgment-based high level tasks. 474 00:27:11,631 --> 00:27:14,266 How much software is out there? AI, for legal firms 475 00:27:14,315 --> 00:27:15,326 at the moment. 476 00:27:15,375 --> 00:27:16,530 There’s quite a lot 477 00:27:16,587 --> 00:27:19,102 There’s often a few competing in the same space, 478 00:27:19,165 --> 00:27:21,734 so there’s a few that my law firm has trialled in, 479 00:27:21,774 --> 00:27:23,419 for example, due diligence 480 00:27:23,529 --> 00:27:26,318 which are great at identifying certain clauses. 481 00:27:26,513 --> 00:27:28,740 So rather than the lawyer sitting there trying to find 482 00:27:28,789 --> 00:27:31,169 an assignment or a change of control clause, 483 00:27:31,240 --> 00:27:32,505 it will pull that out. 484 00:27:32,607 --> 00:27:36,567 How much time do you think using the AI cuts down on that kind of 485 00:27:36,607 --> 00:27:39,781 just crunching lots of documents and numbers? 486 00:27:40,016 --> 00:27:43,021 Immensely! I would say potentially up to about 20% 487 00:27:43,061 --> 00:27:46,422 of our time in terms of going through and locating those 488 00:27:46,476 --> 00:27:48,897 clauses or pulling them out, extracting them, 489 00:27:49,001 --> 00:27:53,226 which of course delivers way better value for our clients 490 00:27:53,275 --> 00:27:54,304 which is great. 491 00:27:54,353 --> 00:27:58,045 Well I think the first reaction was obviously very 492 00:27:58,247 --> 00:27:59,473 worried, I suppose. 493 00:27:59,545 --> 00:28:02,747 you just see the way that this burns through these sort of 494 00:28:02,834 --> 00:28:07,272 banal tasks that we would be doing at an entry level job. 495 00:28:07,897 --> 00:28:10,498 Yeah, it's quite an intuitive response, I suppose, 496 00:28:10,554 --> 00:28:11,787 that we're just a bit worried. 497 00:28:11,827 --> 00:28:15,543 And also it was just so easy, it was just copy and paste. 498 00:28:15,606 --> 00:28:18,442 It means that anyone could do it really, so 499 00:28:18,680 --> 00:28:20,840 you don't need the sort of specialised skills that are 500 00:28:20,890 --> 00:28:23,429 getting taught to us in our law degrees. 501 00:28:23,570 --> 00:28:26,671 It's pretty much just a press a button job. 502 00:28:27,154 --> 00:28:29,494 AI is like Tony Stark's Iron Man suit. 503 00:28:29,543 --> 00:28:31,151 It takes someone and makes them 504 00:28:31,191 --> 00:28:33,089 into Superman, makes them fantastic! 505 00:28:33,129 --> 00:28:35,644 And you could suddenly be doing things that are like 506 00:28:35,699 --> 00:28:37,331 10 times above your level 507 00:28:37,396 --> 00:28:42,310 and providing that much cheaper than anyone else could do it. 508 00:28:42,388 --> 00:28:45,857 The legal work of the future be done by 509 00:28:45,960 --> 00:28:50,751 social workers, psychiatrists, conveyancers, tax agents, 510 00:28:50,791 --> 00:28:51,796 accountants. 511 00:28:51,836 --> 00:28:56,218 They have that personal skillset that lawyers sometimes lack. 512 00:28:57,446 --> 00:29:00,685 I also wonder just how much law school should be 513 00:29:00,748 --> 00:29:03,825 teaching us about technology and new ways of 514 00:29:03,873 --> 00:29:05,216 working in legal workforce, 515 00:29:05,263 --> 00:29:06,942 because I mean a lot of what you guys are saying, 516 00:29:07,013 --> 00:29:08,435 I’ve heard for the first time. 517 00:29:08,484 --> 00:29:10,224 I certainly agree with that statement. This is the first 518 00:29:10,273 --> 00:29:12,075 time I've heard the bulk of this, 519 00:29:12,115 --> 00:29:15,607 especially hearing that there is already existing a lot of AI. 520 00:29:18,422 --> 00:29:21,815 Unfortunately, our education system just isn’t keeping up. 521 00:29:21,901 --> 00:29:24,635 Our research shows that right now, 522 00:29:24,683 --> 00:29:29,170 up to 60% of young Australians currently in education 523 00:29:29,233 --> 00:29:32,615 are studying for jobs that are 524 00:29:32,686 --> 00:29:36,286 highly likely to be automated over the next 30 years. 525 00:29:38,232 --> 00:29:41,974 It's difficult to know what will be hit hardest first, 526 00:29:43,084 --> 00:29:45,903 but jobs that help young people make ends meet 527 00:29:45,943 --> 00:29:47,896 are among the most at risk. 528 00:29:48,627 --> 00:29:50,869 Like hospitality workers. 529 00:29:53,908 --> 00:29:56,931 So the figure that they're giving us is 58% 530 00:29:56,994 --> 00:29:59,411 could be done by versions of AI. 531 00:29:59,537 --> 00:30:01,208 How does that make you feel? 532 00:30:01,474 --> 00:30:05,005 Very, very frustrated. That is really scary. 533 00:30:05,059 --> 00:30:08,958 I don’t know what other job I could do whilst 534 00:30:09,007 --> 00:30:12,624 studying, or that sort of thing or as a fall-back career. 535 00:30:12,739 --> 00:30:15,991 It’s what all my friends have done, it’s what I’ve done, 536 00:30:16,054 --> 00:30:19,564 it sort of just helps you survive and 537 00:30:19,643 --> 00:30:22,251 pay for the food that you need to eat each week. 538 00:30:22,572 --> 00:30:24,900 It may take a while to be cost effective, 539 00:30:25,057 --> 00:30:28,205 but robots can now help take orders, flip burgers, 540 00:30:28,257 --> 00:30:30,319 make coffee, deliver food. 541 00:30:31,070 --> 00:30:34,741 Young people will be the most affected by these changes, 542 00:30:34,898 --> 00:30:38,273 because the types of roles that young people take 543 00:30:38,320 --> 00:30:40,702 are precisely the type of 544 00:30:40,781 --> 00:30:45,234 entry level task that can be most easily done by machines 545 00:30:45,290 --> 00:30:46,717 and Artificial Intelligence. 546 00:30:47,132 --> 00:30:48,560 But here this evening, 547 00:30:48,623 --> 00:30:51,138 there's at least one young student who's a little more 548 00:30:51,178 --> 00:30:52,978 confident about the future. 549 00:30:53,240 --> 00:30:56,600 So Ani, how much of your job as a doctor, 550 00:30:56,643 --> 00:31:00,649 do you imagine that AI could do pretty much now? 551 00:31:00,782 --> 00:31:01,782 Now? 552 00:31:02,537 --> 00:31:04,855 Not much, maybe 5, 10 percent. Yeah. 553 00:31:04,950 --> 00:31:06,418 [music] 554 00:31:12,560 --> 00:31:16,560 But Artificial Intelligence is also moving into healthcare. 555 00:31:20,520 --> 00:31:22,240 - Watson? - What is: Soron? 556 00:31:23,040 --> 00:31:24,720 - Watson? - What is: leg? 557 00:31:24,760 --> 00:31:27,440 - Yes...Watson? - What is: executor? 558 00:31:27,480 --> 00:31:29,320 - Right. Watson? - What is: shoe? 559 00:31:29,360 --> 00:31:32,040 - You are right. - Same category, 1600. 560 00:31:32,080 --> 00:31:33,080 Answer... 561 00:31:33,120 --> 00:31:35,880 So in the earliest days of Artificial Intelligence and 562 00:31:35,920 --> 00:31:38,154 machine learning it was all around 563 00:31:38,217 --> 00:31:40,083 teaching computers to play games. 564 00:31:40,154 --> 00:31:41,154 [Jeopardy] 565 00:31:43,413 --> 00:31:46,613 But today, with those machine learning algorithms 566 00:31:46,670 --> 00:31:50,143 we're teaching those algorithms how to learn the language of 567 00:31:50,192 --> 00:31:51,230 medicine. 568 00:31:53,360 --> 00:31:56,920 We invited Aniruddh to hear about IBM research in cancer 569 00:31:56,960 --> 00:32:00,366 treatment using its AI supercomputer, Watson. 570 00:32:05,607 --> 00:32:08,427 Today I’m going to take you through a demonstration of 571 00:32:08,470 --> 00:32:09,708 Watson for oncology. 572 00:32:09,748 --> 00:32:12,200 This is a product that brings together a multitude of 573 00:32:12,240 --> 00:32:15,647 disparate data sources and is able to learn and reason 574 00:32:15,712 --> 00:32:17,755 and generate treatment recommendations. 575 00:32:17,827 --> 00:32:20,788 This patient is a 62 year patient that’s been diagnosed 576 00:32:20,837 --> 00:32:23,716 with breast cancer and she’s presenting to this clinician. 577 00:32:24,176 --> 00:32:27,293 So the clinician has now entered this note in and 578 00:32:27,342 --> 00:32:29,942 Watson has read and understood that note. 579 00:32:29,982 --> 00:32:32,016 Watson can read natural language. 580 00:32:32,110 --> 00:32:35,625 When I attach this final bit of information, the ask Watson 581 00:32:35,688 --> 00:32:38,446 button turns green and at which stage we’re ready to ask 582 00:32:38,495 --> 00:32:40,696 Watson for treatment recommendations. 583 00:32:41,202 --> 00:32:44,432 Within seconds, Watson has read through all the patient's 584 00:32:44,481 --> 00:32:46,106 records and doctor's notes, 585 00:32:46,169 --> 00:32:50,184 as well as relevant medical articles, guidelines and trials. 586 00:32:50,825 --> 00:32:52,865 And what it comes up with is a set of ranked 587 00:32:52,920 --> 00:32:54,646 treatment recommendations. 588 00:32:54,967 --> 00:32:56,786 Down the bottom, we can see 589 00:32:56,849 --> 00:32:59,607 those in red that Watson is not recommending. 590 00:32:59,781 --> 00:33:02,046 Does it take into account how many citations a different 591 00:33:02,095 --> 00:33:04,870 article might have used? Say the more citations, the more 592 00:33:04,910 --> 00:33:06,145 it’s going to trust it? 593 00:33:06,185 --> 00:33:08,829 So this is again where we need clinician input 594 00:33:08,869 --> 00:33:11,669 to be able to make those recommendations. 595 00:33:12,357 --> 00:33:15,239 Natalie, you’ve shown us this and 596 00:33:15,294 --> 00:33:18,317 you’ve said that this would be a clinician going through this. 597 00:33:18,458 --> 00:33:21,661 But the fields that you’ve shown, really an educated 598 00:33:21,716 --> 00:33:23,984 patient could fill a lot of these fields from 599 00:33:24,047 --> 00:33:25,392 their own information. 600 00:33:25,525 --> 00:33:27,575 What do you think about that approach? 601 00:33:27,615 --> 00:33:30,739 The patients essentially getting their own second opinion 602 00:33:30,794 --> 00:33:32,513 from Watson for themselves? 603 00:33:32,623 --> 00:33:34,638 I see this as a potential tool to do that. 604 00:33:37,154 --> 00:33:40,129 AI's growing expertise at image recognition 605 00:33:40,206 --> 00:33:44,223 is also being harnessed by IBM to train Watson on retinal 606 00:33:44,272 --> 00:33:45,363 scans. 607 00:33:45,536 --> 00:33:48,513 One in three diabetics have associated eye disease, 608 00:33:48,670 --> 00:33:51,810 but only about half these diabetics get regular checks. 609 00:33:52,131 --> 00:33:55,115 We know that with diabetes the majority of vision loss is 610 00:33:55,164 --> 00:33:56,153 actually preventable, 611 00:33:56,193 --> 00:33:58,068 if timely treatment is instigated 612 00:33:58,295 --> 00:34:00,746 and so that if we can tap into that group, 613 00:34:00,808 --> 00:34:03,668 you’re already looking at potentially an incredible 614 00:34:03,717 --> 00:34:06,613 improvement in quality of life for those patients. 615 00:34:06,973 --> 00:34:09,146 How could something like that happen? 616 00:34:09,256 --> 00:34:12,251 You could have a situation where you have a smartphone 617 00:34:12,320 --> 00:34:16,040 application. You take a retinal selfie if you’d like. 618 00:34:16,899 --> 00:34:19,539 That then is uploaded to an AI platform, 619 00:34:19,600 --> 00:34:22,920 analysed instantly and then you have a process 620 00:34:22,970 --> 00:34:24,361 by which you instantly you're known 621 00:34:24,401 --> 00:34:27,068 to have high risk or low risk disease. 622 00:34:27,640 --> 00:34:31,038 How long does it take to analyse a single retinal image using 623 00:34:31,078 --> 00:34:32,082 the platform. 624 00:34:32,131 --> 00:34:35,397 Very close to real time, in a matter of seconds. 625 00:34:35,443 --> 00:34:38,037 I mean this is obviously very, very early days, 626 00:34:38,108 --> 00:34:40,037 but the hope is that one day 627 00:34:40,077 --> 00:34:42,779 these sorts of technologies will be widely available 628 00:34:42,819 --> 00:34:45,752 to everyone for this sort of self-analysis. 629 00:34:46,310 --> 00:34:47,661 Just like law, 630 00:34:47,840 --> 00:34:51,942 AI might one day enable patients to DIY their own expert 631 00:34:51,982 --> 00:34:55,188 diagnosis and treatment recommendations. 632 00:34:55,626 --> 00:34:58,242 Some doctors will absolutely feel threatened by it, 633 00:34:58,282 --> 00:35:00,680 but I’d come back to the point that, you know, 634 00:35:00,729 --> 00:35:03,086 you want to think about it from the patient’s perspective. 635 00:35:03,172 --> 00:35:05,068 So if you’re an oncologist, 636 00:35:05,237 --> 00:35:07,630 sitting in the clinic with your patient, 637 00:35:07,763 --> 00:35:10,255 the sorts of things that you’re dealing with is 638 00:35:10,304 --> 00:35:13,434 things like giving bad news to patients and I don’t think 639 00:35:13,474 --> 00:35:16,466 patients want to get bad news from a machine. 640 00:35:16,537 --> 00:35:20,070 So it’s really that ability to have that intelligent 641 00:35:20,116 --> 00:35:22,100 assistant who's up to date 642 00:35:22,140 --> 00:35:24,975 and providing you with the information that you need, 643 00:35:25,023 --> 00:35:26,694 and providing it quickly. 644 00:35:26,764 --> 00:35:29,817 We like to use the term augmented intelligence. 645 00:35:29,943 --> 00:35:33,028 I think one interesting way to think about this is I mentioned 646 00:35:33,068 --> 00:35:36,884 50,000 oncology journals, a year 647 00:35:36,961 --> 00:35:41,141 Now if you’re a clinician trying to read all of those 648 00:35:41,227 --> 00:35:43,864 50,000 oncology journals, 649 00:35:43,959 --> 00:35:47,013 that would mean you would need about 160 hours a week 650 00:35:47,062 --> 00:35:48,706 just to read the oncology 651 00:35:48,755 --> 00:35:50,330 articles that are published today. 652 00:35:50,370 --> 00:35:53,986 Watson’s ability to process all of this medical literature 653 00:35:54,026 --> 00:35:57,174 and information and text is immense. 654 00:35:57,214 --> 00:36:01,972 It’s 200 million pages of information in seconds. 655 00:36:02,293 --> 00:36:07,456 Wow! I need a bit of work on myself then. 656 00:36:08,098 --> 00:36:11,608 IBM is just one of many companies promoting the promise 657 00:36:11,655 --> 00:36:13,600 of AI in healthcare 658 00:36:14,520 --> 00:36:17,120 - but for all these machine learning algorithms to be 659 00:36:17,194 --> 00:36:20,185 effective, they need lots of data 660 00:36:20,591 --> 00:36:23,545 lots of our private medical data 661 00:36:23,842 --> 00:36:27,888 In my conversations with my patients and the patient 662 00:36:27,928 --> 00:36:29,995 advocates that we’ve spoken to, 663 00:36:30,241 --> 00:36:33,513 you know, they certainly want their privacy protected. 664 00:36:33,583 --> 00:36:36,731 But I think it’s actually a higher priority for them 665 00:36:36,897 --> 00:36:39,638 to see this data being used for the public good. 666 00:36:39,787 --> 00:36:43,900 But once it has all the data, could this intelligent assistant 667 00:36:43,949 --> 00:36:48,433 ultimately disrupt medicine's centuries old hierarchy? 668 00:36:48,854 --> 00:36:53,435 They should have more general practitioners and less of the 669 00:36:53,513 --> 00:36:54,638 specialty. 670 00:36:55,091 --> 00:36:56,115 So doctors, 671 00:36:56,162 --> 00:36:58,388 They'll have more time to have a better relationship with you 672 00:36:58,482 --> 00:37:02,019 maybe they will be talking about your overall health 673 00:37:02,105 --> 00:37:04,987 rather than waiting for you to come in with symptoms 674 00:37:05,042 --> 00:37:07,575 and if they do have to 675 00:37:08,911 --> 00:37:13,403 analyse an X-ray and look for disease, 676 00:37:13,553 --> 00:37:15,404 they will have a computer to do that, 677 00:37:15,478 --> 00:37:17,519 they will check what the computer does, 678 00:37:17,568 --> 00:37:19,130 but they will be pretty confident that the 679 00:37:19,170 --> 00:37:20,872 computer is going to do a good job. 680 00:37:26,111 --> 00:37:28,861 When we first talked to you, Ani, in Sydney, 681 00:37:28,935 --> 00:37:32,040 you said you thought that in terms of the time spent on tasks 682 00:37:32,080 --> 00:37:33,116 that doctors do 683 00:37:33,435 --> 00:37:36,029 that AI might be able to handle maybe five, 684 00:37:36,069 --> 00:37:38,435 maybe at the outside 10%. 685 00:37:38,896 --> 00:37:40,216 How do you see that now? 686 00:37:40,904 --> 00:37:44,513 Definitely a lot more! I’d say it could go up to 40-50%, 687 00:37:44,568 --> 00:37:47,505 using it as a tool rather than taking over I’d say is going 688 00:37:47,545 --> 00:37:48,545 to happen. 689 00:37:49,084 --> 00:37:52,214 The percentage for doctors is 21% 690 00:37:52,481 --> 00:37:54,871 but that's likely to grow in the coming decades, 691 00:37:54,921 --> 00:37:58,550 as it will for every profession, and every job. 692 00:37:59,832 --> 00:38:02,752 We've been through technological upheaval before, 693 00:38:02,970 --> 00:38:05,049 but this time, it's different. 694 00:38:10,904 --> 00:38:12,818 One of the challenges will be that 695 00:38:12,920 --> 00:38:15,419 the AI revolution happens probably much quicker than the 696 00:38:15,468 --> 00:38:16,529 Industrial Revolution. 697 00:38:16,584 --> 00:38:18,786 We don’t have to build big steam engines, 698 00:38:18,835 --> 00:38:20,622 we just have to copy code 699 00:38:21,099 --> 00:38:23,732 and that takes almost no time and no cost. 700 00:38:24,631 --> 00:38:26,685 There is a very serious question 701 00:38:26,826 --> 00:38:29,794 – whether there will be as many jobs left as before. 702 00:38:29,943 --> 00:38:33,208 [music] 703 00:38:40,670 --> 00:38:44,038 I think the question is what is the rate of change and 704 00:38:44,078 --> 00:38:49,014 is that going to be so fast that it’s a shock to the system 705 00:38:49,054 --> 00:38:50,479 that’s going to be hard to recover from? 706 00:38:50,605 --> 00:38:53,079 I guess I’m worried about whether people will get 707 00:38:53,119 --> 00:38:57,252 frustrated with that and whether that will lead to 708 00:38:58,080 --> 00:39:02,000 inequality of haves and have nots. 709 00:39:02,115 --> 00:39:05,615 And maybe we need some additional safety nets 710 00:39:05,664 --> 00:39:07,026 for those who 711 00:39:07,075 --> 00:39:09,310 fall through those cracks and aren’t able to be lifted. 712 00:39:09,451 --> 00:39:12,153 We should explore ideas like Universal Basic Income 713 00:39:12,193 --> 00:39:15,575 to make sure that everyone has a cushion to try new ideas. 714 00:39:16,006 --> 00:39:18,130 What to do about mass unemployment. 715 00:39:18,717 --> 00:39:21,232 This is going to be a massive social challenge, 716 00:39:22,662 --> 00:39:25,951 and I think ultimately we will have to have 717 00:39:26,083 --> 00:39:28,341 some kind of Universal Basic Income. 718 00:39:28,560 --> 00:39:29,958 I don’t think we’re going to have a choice. 719 00:39:30,123 --> 00:39:32,403 I think it’s good that we’re experimenting and looking 720 00:39:32,443 --> 00:39:33,724 at various things. 721 00:39:34,047 --> 00:39:35,372 I think we don't know the answer yet 722 00:39:35,428 --> 00:39:37,761 for what’s going to be effective. 723 00:39:39,318 --> 00:39:42,354 The ascent of Artificial Intelligence promises 724 00:39:42,410 --> 00:39:44,097 spectacular opportunities 725 00:39:44,472 --> 00:39:46,815 but also many risks. 726 00:39:49,720 --> 00:39:51,840 To kickstart a national conversation, 727 00:39:51,955 --> 00:39:55,134 we brought together the generation most affected 728 00:39:55,221 --> 00:39:58,752 with some of the experts helping to design the future. 729 00:39:59,947 --> 00:40:02,103 You will have the ability to do jobs 730 00:40:02,162 --> 00:40:04,747 that your parents and grandparents couldn’t have 731 00:40:04,787 --> 00:40:05,787 dreamed of. 732 00:40:06,874 --> 00:40:09,428 And it’s going to require us to constantly 733 00:40:09,576 --> 00:40:12,459 be educating ourselves to keep ahead of the machines. 734 00:40:14,022 --> 00:40:15,919 First of all, I wanted to say, I think 735 00:40:15,959 --> 00:40:18,154 the younger generations probably have a better idea about where 736 00:40:18,203 --> 00:40:20,047 things are going than the older generations. 737 00:40:20,133 --> 00:40:21,242 [laughter] 738 00:40:23,703 --> 00:40:25,103 Sorry, but I think... 739 00:40:26,781 --> 00:40:27,922 So where have we got it wrong? 740 00:40:28,703 --> 00:40:31,324 Well, I think the younger people, they’ve grown up 741 00:40:31,379 --> 00:40:33,308 being digital natives 742 00:40:33,348 --> 00:40:35,120 and so they know where it’s going, they know what it 743 00:40:35,160 --> 00:40:36,760 has the potential to do 744 00:40:37,113 --> 00:40:39,740 and they can foresee where it’s going to go in the future. 745 00:40:39,967 --> 00:40:42,669 We all hate that question at a party, of like, what do you do? 746 00:40:42,810 --> 00:40:44,661 And I think in the future you will be asked instead 747 00:40:44,710 --> 00:40:46,896 what did you do today or what did you do this week? 748 00:40:47,153 --> 00:40:50,658 We all think of jobs like a secure safe thing 749 00:40:50,737 --> 00:40:53,948 but if you work one role, one job title at one company, 750 00:40:54,119 --> 00:40:56,455 then you’re actually setting yourself up to be more likely to 751 00:40:56,495 --> 00:40:58,416 be automated in the future. 752 00:40:58,487 --> 00:41:02,753 The technology in the building game is advancing. 753 00:41:03,910 --> 00:41:05,831 Kind of worrying if you’re a 754 00:41:06,347 --> 00:41:08,589 22-year old carpenter, for example. 755 00:41:08,698 --> 00:41:11,942 I think there’s often this misconception that you 756 00:41:11,998 --> 00:41:14,513 have to think about robot physically replacing you. 757 00:41:14,592 --> 00:41:15,811 One robot for one job. 758 00:41:15,951 --> 00:41:17,732 Actually it’s going to be, in many cases, 759 00:41:17,781 --> 00:41:18,809 a lot more subtle than that. 760 00:41:18,858 --> 00:41:20,794 In your case, there will be a lot more 761 00:41:20,960 --> 00:41:25,160 of the manufacturing of the carpentry happens off-site 762 00:41:25,282 --> 00:41:28,755 That happened between the start of my apprenticeship and 763 00:41:28,804 --> 00:41:29,861 when I finished. 764 00:41:29,910 --> 00:41:33,017 We were moving into all the frames and everything were built 765 00:41:33,057 --> 00:41:34,423 off-site and brought to you. 766 00:41:34,472 --> 00:41:37,057 And you’d do all the work that used to take you three weeks 767 00:41:37,106 --> 00:41:38,220 in three days. 768 00:41:38,307 --> 00:41:40,517 I mean there is one aspect of carpentry, I think, that will 769 00:41:40,650 --> 00:41:45,915 stay forever, which is the more artisan side of carpentry. 770 00:41:46,353 --> 00:41:48,055 We will appreciate things that are made, 771 00:41:48,189 --> 00:41:49,844 that have been touched by the human hand. 772 00:41:49,996 --> 00:41:52,093 I think there will be a huge impact in 773 00:41:52,142 --> 00:41:55,079 retail in terms of being influenced by automation. 774 00:41:55,392 --> 00:41:57,204 Probably the cashier, you probably don’t need someone 775 00:41:57,244 --> 00:42:00,270 there necessarily to take that consumer’s money, 776 00:42:00,349 --> 00:42:02,739 that could be done quite simply. 777 00:42:05,886 --> 00:42:09,130 But at the same time, just from having a job, 778 00:42:09,179 --> 00:42:15,060 there is a biological need met there, which 779 00:42:15,216 --> 00:42:16,747 I think we're overlooking a lot, 780 00:42:16,880 --> 00:42:20,504 I think we might not have a great depression economically 781 00:42:20,615 --> 00:42:22,082 but actually mentally. 782 00:42:22,534 --> 00:42:27,307 AI is clearly going to create a whole new raft of jobs. 783 00:42:27,722 --> 00:42:29,716 So you know, there are the people who actually 784 00:42:29,779 --> 00:42:32,763 build these AI systems, I mean, if you have a robot at home then 785 00:42:32,896 --> 00:42:36,036 every now and then, you're going to need somebody 786 00:42:36,193 --> 00:42:39,138 to swing by your home to check it out. 787 00:42:39,248 --> 00:42:42,802 There will be people who need to train these robots 788 00:42:42,912 --> 00:42:46,599 and there will be robot therapists, 789 00:42:46,709 --> 00:42:49,443 there will be obedience school for robots 790 00:42:49,623 --> 00:42:51,023 and other kinds of – 791 00:42:53,482 --> 00:42:54,482 I'm not joking! 792 00:42:54,849 --> 00:42:57,044 [music] 793 00:43:01,732 --> 00:43:06,283 What should these young people do today or tomorrow 794 00:43:06,361 --> 00:43:07,792 to get ready for this? 795 00:43:07,870 --> 00:43:10,338 There really is only one strategy and that is to 796 00:43:10,387 --> 00:43:11,987 embrace the technology 797 00:43:12,176 --> 00:43:14,652 and to learn about it, and to understand 798 00:43:14,887 --> 00:43:16,630 as far as possible, you know, 799 00:43:16,670 --> 00:43:19,606 what kind of impact it has on your job and your goals. 800 00:43:19,646 --> 00:43:23,052 I think the key skills that people need are the skills 801 00:43:23,092 --> 00:43:25,013 to work with machines. 802 00:43:25,310 --> 00:43:27,169 I don’t think everyone needs to become a coder. 803 00:43:27,240 --> 00:43:29,840 You know, in fact, if Artificial Intelligence is any good, 804 00:43:30,076 --> 00:43:33,015 machines will be better at writing code than humans are, 805 00:43:33,508 --> 00:43:36,211 but people need to be able to work with code, 806 00:43:36,260 --> 00:43:38,456 work with the output of those machines 807 00:43:38,618 --> 00:43:40,286 and turn it into valuable 808 00:43:40,362 --> 00:43:43,193 commodities and services that other people want. 809 00:43:43,326 --> 00:43:45,155 I disagree that we’ll necessarily 810 00:43:45,358 --> 00:43:47,600 have to work with the machines, the machines actually 811 00:43:47,640 --> 00:43:49,647 are going to understand us quite well. 812 00:43:49,849 --> 00:43:52,216 So what are our strengths, what are our human strengths? 813 00:43:52,265 --> 00:43:53,342 Well, those are 814 00:43:53,382 --> 00:43:55,934 our creativity, our adaptability 815 00:43:56,083 --> 00:43:58,012 and our emotional and social intelligence. 816 00:43:58,091 --> 00:44:00,059 How do people get those skills? 817 00:44:00,802 --> 00:44:01,802 [laughter] 818 00:44:02,091 --> 00:44:04,051 Well, if they’re the important skills. 819 00:44:04,100 --> 00:44:07,691 Well, I think the curriculum at schools and at universities 820 00:44:07,731 --> 00:44:08,731 has to change 821 00:44:09,170 --> 00:44:11,036 so that those are the skills that are taught 822 00:44:11,080 --> 00:44:14,760 they are barely taught if you look at the current curriculums 823 00:44:14,810 --> 00:44:16,388 you have to change the curriculum. 824 00:44:16,521 --> 00:44:19,122 So those become the really important skills. 825 00:44:19,404 --> 00:44:22,317 A lot of these discussions seem to be skirting around the issue 826 00:44:22,357 --> 00:44:23,754 that really is the core of it, 827 00:44:23,794 --> 00:44:27,340 is that the economic system is really the problem at play here. 828 00:44:27,513 --> 00:44:30,477 It’s all about the ownership of the AI and the robotics 829 00:44:30,524 --> 00:44:31,524 and the algorithms 830 00:44:31,618 --> 00:44:33,945 If that ownership was shared and the wealth was shared, 831 00:44:34,025 --> 00:44:36,273 then we’d be able to share in that wealth. 832 00:44:36,406 --> 00:44:39,609 The trend is going to be towards big companies like 833 00:44:39,665 --> 00:44:41,210 Amazon and Google, 834 00:44:41,523 --> 00:44:44,351 I don’t really see a fragmentation 835 00:44:44,453 --> 00:44:47,549 because whoever has the data, has the power. 836 00:44:54,667 --> 00:44:57,703 Data is considered by many to be the new oil, 837 00:44:57,758 --> 00:45:00,558 because as we move to a digital economy, 838 00:45:00,683 --> 00:45:03,859 we can’t have automation without data. 839 00:45:04,039 --> 00:45:08,913 What we see as an example is value now moving from 840 00:45:08,968 --> 00:45:11,991 physical assets to data assets. 841 00:45:12,031 --> 00:45:13,686 For example, Facebook. 842 00:45:13,880 --> 00:45:17,600 Today when I looked the market capitalisation was about 843 00:45:17,742 --> 00:45:20,326 $479 billion. 844 00:45:20,561 --> 00:45:23,022 Now if you contrast that with Qantas, 845 00:45:23,100 --> 00:45:25,100 who has a lot of physical assets, 846 00:45:25,444 --> 00:45:29,224 their market capitalisation was $9 billion. 847 00:45:29,779 --> 00:45:32,755 But you can go a step further and if you look at 848 00:45:32,810 --> 00:45:35,389 the underlying structure of Qantas, 849 00:45:35,695 --> 00:45:39,304 about $5 billion can be attributed to their loyalty 850 00:45:39,353 --> 00:45:40,450 program. 851 00:45:40,499 --> 00:45:43,912 which is effectively a data-centric asset 852 00:45:43,952 --> 00:45:45,124 that they’ve created. 853 00:45:45,173 --> 00:45:49,021 So the jobs of the future will leverage data. 854 00:45:52,158 --> 00:45:54,845 The ownership of data is important because 855 00:45:54,894 --> 00:45:56,144 you think about Facebook 856 00:45:56,196 --> 00:45:58,792 over time Facebook learns about you 857 00:45:58,846 --> 00:46:02,464 and over time the service improves as you use it further. 858 00:46:02,777 --> 00:46:07,285 So whoever gets to scale with these data centric businesses 859 00:46:07,325 --> 00:46:12,113 has a natural advantage and a natural monopolistic tendency. 860 00:46:14,340 --> 00:46:17,749 In twenty years’ time, if big corporations like Google 861 00:46:17,798 --> 00:46:19,602 and Facebook aren’t broken up, 862 00:46:20,141 --> 00:46:22,266 then I would be incredibly worried for our future. 863 00:46:22,315 --> 00:46:24,321 Part of the reason why there are so many monopolies is because 864 00:46:24,370 --> 00:46:27,483 they’ve managed to control access to that data. 865 00:46:27,583 --> 00:46:28,974 Breaking them up I think would be one of the 866 00:46:29,023 --> 00:46:31,388 things that we need to do, to be able to open the data up 867 00:46:31,428 --> 00:46:33,870 so that all of us can share the prosperity. 868 00:46:34,027 --> 00:46:38,706 But the global economy is very rich and complex, 869 00:46:39,042 --> 00:46:44,034 and Australia can’t just say oh we’re opening the data. 870 00:46:44,080 --> 00:46:47,173 I just still think we’re leaving a section of the population 871 00:46:47,213 --> 00:46:49,947 behind. And some people in our country 872 00:46:49,987 --> 00:46:52,679 can’t afford a computer or the internet or a 873 00:46:52,728 --> 00:46:53,900 home to live in. 874 00:46:53,955 --> 00:46:55,329 It’d be a bit 875 00:46:55,821 --> 00:46:59,555 crazy to just let it all go free market, just go crazy, 876 00:46:59,884 --> 00:47:03,869 because we don’t know if everyone is on that, 877 00:47:04,135 --> 00:47:06,026 make the world a better place type thing. 878 00:47:11,831 --> 00:47:14,974 I personally don’t want to be served by a computer, 879 00:47:15,021 --> 00:47:17,341 even if I am buying a coffee and things like that. 880 00:47:17,381 --> 00:47:19,708 I enjoy that human connection and I think that 881 00:47:19,779 --> 00:47:24,049 human connection’s really important for isolated people, 882 00:47:24,229 --> 00:47:26,838 and that job might be really important for that person 883 00:47:26,878 --> 00:47:30,211 and creating meaning in their life and purpose in their life. 884 00:47:31,591 --> 00:47:36,399 They might not be skilled enough to work in another industry. 885 00:47:36,560 --> 00:47:41,466 My first thought is, if it is about human interaction, 886 00:47:41,660 --> 00:47:43,612 why do you need to 887 00:47:43,661 --> 00:47:45,911 be buying a coffee to have that human interaction? 888 00:47:46,006 --> 00:47:48,630 Why not just have the machine do the transaction 889 00:47:48,679 --> 00:47:51,841 and people can focus simply on having a conversation? 890 00:47:51,896 --> 00:47:54,177 Perhaps part of that is to simply say 891 00:47:54,271 --> 00:47:58,654 it is a productive role in society to interact, 892 00:47:58,841 --> 00:48:00,271 to have conversations 893 00:48:00,365 --> 00:48:03,138 and then we can remunerate that and make that a part of people’s 894 00:48:03,178 --> 00:48:04,216 roles in society. 895 00:48:04,279 --> 00:48:07,328 It could be a lot of things around caring, 896 00:48:07,399 --> 00:48:10,516 interpersonal interactions, the type of conversations you were 897 00:48:10,575 --> 00:48:11,578 talking about. 898 00:48:11,743 --> 00:48:13,653 I think they will become an increasingly important part 899 00:48:13,693 --> 00:48:16,099 of the way we interact, the way we find meaning, 900 00:48:16,217 --> 00:48:18,746 and potentially the way we receive remuneration. 901 00:48:18,878 --> 00:48:21,137 I think we all have choices to make, 902 00:48:21,231 --> 00:48:23,152 and amongst those are 903 00:48:23,270 --> 00:48:25,449 the degree to which we allow 904 00:48:25,544 --> 00:48:28,340 or want machines to be part of our emotional engagement. 905 00:48:28,551 --> 00:48:31,861 Will we entrust our children to robot nannies? 906 00:48:39,799 --> 00:48:41,799 Algorithms can be taught to 907 00:48:41,891 --> 00:48:44,110 interpret and perceive human emotion. 908 00:48:44,159 --> 00:48:47,512 We can recognise from an image that a person is smiling, 909 00:48:47,552 --> 00:48:49,350 we can see from a frown that they’re angry, 910 00:48:49,553 --> 00:48:54,084 understand the emotion that’s in text or speech 911 00:48:54,537 --> 00:48:56,722 and you combine that together with other data, then yes, 912 00:48:56,771 --> 00:49:00,098 you can get a much more refined view of what is that emotion, 913 00:49:00,138 --> 00:49:01,318 what is being expressed. 914 00:49:01,520 --> 00:49:03,996 But does an Artificial Intelligence algorithm actually 915 00:49:04,036 --> 00:49:05,348 understand emotion? 916 00:49:05,559 --> 00:49:07,082 No, not presently. 917 00:49:07,552 --> 00:49:10,543 We’re in the early days of emotion detection 918 00:49:10,825 --> 00:49:13,481 but this could go quite far, you could certainly see 919 00:49:13,715 --> 00:49:15,739 emotional responses 920 00:49:16,091 --> 00:49:18,262 from algorithms, from computer systems 921 00:49:18,442 --> 00:49:23,043 in caring for people, in teaching, in our workplace. 922 00:49:23,449 --> 00:49:25,660 And to some extent that’s already happening right now 923 00:49:25,709 --> 00:49:29,310 as people interact with bots online, ask questions, 924 00:49:29,551 --> 00:49:30,583 and actually feel like, 925 00:49:30,646 --> 00:49:33,169 oftentimes, they’re interacting with a real person. 926 00:49:33,412 --> 00:49:34,412 [music] 927 00:49:47,640 --> 00:49:50,840 When TAY was released in the US to audience 928 00:49:50,960 --> 00:49:53,120 of 20 to 25 year olds, 929 00:49:53,396 --> 00:49:56,715 the interactions that TAY was having on the internet 930 00:49:56,801 --> 00:50:00,816 included hate speech and trolling. 931 00:50:02,419 --> 00:50:04,684 It only lasted a day, but it’s a really 932 00:50:04,920 --> 00:50:08,927 fascinating lesson in how careful we need to be 933 00:50:09,310 --> 00:50:12,091 in the interaction between an an artificial intelligence 934 00:50:12,140 --> 00:50:13,153 and its society. 935 00:50:13,193 --> 00:50:14,255 The key thing is 936 00:50:14,672 --> 00:50:18,372 what we teach our AI, it reflects back to us. 937 00:50:20,764 --> 00:50:23,678 First, you will 938 00:50:23,811 --> 00:50:26,061 want the robot in your home because it’s helpful, 939 00:50:26,264 --> 00:50:29,908 next minute you will need it because you start to rely on it, 940 00:50:29,963 --> 00:50:31,689 and then you can’t live without it. 941 00:50:32,142 --> 00:50:34,251 I think it sounds scary to be honest 942 00:50:34,299 --> 00:50:37,189 The thought of replacing that human interaction 943 00:50:37,238 --> 00:50:40,013 and even having robots in your home that you interact daily 944 00:50:40,062 --> 00:50:42,247 with like a member of the family. 945 00:50:42,373 --> 00:50:44,294 I think, yeah, 946 00:50:44,662 --> 00:50:49,075 really human interaction and real empathy can’t be replaced 947 00:50:49,220 --> 00:50:50,419 and at the end of the day, 948 00:50:50,545 --> 00:50:53,099 the robot doesn’t genuinely care about you. 949 00:50:53,279 --> 00:50:55,638 I think you certainly can’t stop it. 950 00:50:55,709 --> 00:50:58,865 I mean there is no way to stop it. 951 00:50:59,271 --> 00:51:03,357 Software systems and robots, of course can empathize 952 00:51:03,428 --> 00:51:06,708 and they can empathize so much better than people 953 00:51:06,810 --> 00:51:13,200 because they will be able to extract so much more data and 954 00:51:13,277 --> 00:51:15,795 not just about you, but a lot of people 955 00:51:15,890 --> 00:51:17,334 like you around the world. 956 00:51:17,452 --> 00:51:19,512 To go to this question of whether we can 957 00:51:19,561 --> 00:51:20,952 or cannot stop it, 958 00:51:21,351 --> 00:51:23,663 we’re seeing for example in the United States, already 959 00:51:23,889 --> 00:51:26,427 computers and algorithms being used to help 960 00:51:26,488 --> 00:51:27,740 judges make decisions. 961 00:51:28,029 --> 00:51:31,298 And there I think is a line we probably don’t want to cross. 962 00:51:31,347 --> 00:51:32,513 We don’t want to wake up 963 00:51:32,584 --> 00:51:34,075 and discover we’re in a world 964 00:51:34,256 --> 00:51:37,419 where we’re locking people up because of an algorithm. 965 00:51:37,701 --> 00:51:42,058 I realise it’s fraught but all of the evidence says 966 00:51:42,317 --> 00:51:47,402 that AI algorithms are much more reliable than people. 967 00:51:47,530 --> 00:51:50,972 People are so flawed and you know, 968 00:51:51,027 --> 00:51:52,948 they are very biased, we discriminate 969 00:51:53,199 --> 00:51:56,605 and that is much more problematic 970 00:51:56,652 --> 00:51:59,719 and the reason is that people are not transparent 971 00:51:59,759 --> 00:52:02,536 in the same way as an AI algorithm is. 972 00:52:02,576 --> 00:52:04,185 Humans are deeply fallible. 973 00:52:04,318 --> 00:52:07,271 I veer on the side of saying that yes 974 00:52:07,412 --> 00:52:10,732 I do not necessarily trust judges as much as I do 975 00:52:10,904 --> 00:52:11,947 well designed algorithms. 976 00:52:12,689 --> 00:52:16,361 The most important decisions we make in our society, 977 00:52:16,409 --> 00:52:19,744 the most serious crimes we do in front of a jury of our peers, 978 00:52:19,838 --> 00:52:21,825 and we’ve done that for hundreds of years. 979 00:52:21,865 --> 00:52:23,247 And that’s something that I think we should 980 00:52:23,287 --> 00:52:24,755 give up only very lightly. 981 00:52:24,826 --> 00:52:26,068 Nathan what do you think? 982 00:52:26,185 --> 00:52:29,388 Well, I think ultimately I don’t know how far you want to 983 00:52:29,428 --> 00:52:30,786 go with this discussion but 984 00:52:30,853 --> 00:52:31,853 [laughter] 985 00:52:34,015 --> 00:52:36,325 because like ultimately what will end up happening 986 00:52:36,371 --> 00:52:39,193 is we’re going to become the second intelligent species on 987 00:52:39,242 --> 00:52:40,263 this planet 988 00:52:40,303 --> 00:52:41,904 and if you take it to that degree, 989 00:52:41,944 --> 00:52:43,998 do we actually merge with the AI? 990 00:52:44,069 --> 00:52:46,248 So we have to merge our brains 991 00:52:46,327 --> 00:52:49,467 with AI, it’s the only way forward. It’s inevitable. 992 00:52:49,507 --> 00:52:51,763 But we won’t be human then, we’ll be something else. 993 00:52:51,815 --> 00:52:52,815 Superhuman! 994 00:52:52,880 --> 00:52:55,151 Superhuman? But that’s a choice. 995 00:52:55,191 --> 00:52:58,333 Do we not value our humanity anymore? 996 00:52:58,404 --> 00:52:59,404 [music] 997 00:53:04,286 --> 00:53:06,841 we started off talking about jobs. 998 00:53:08,200 --> 00:53:11,560 But somehow Artificial Intelligence forces us 999 00:53:11,622 --> 00:53:14,755 to also think about what it means to be human, 1000 00:53:15,109 --> 00:53:18,530 about what we value and who controls that. 1001 00:53:18,617 --> 00:53:20,187 [music] 1002 00:53:21,830 --> 00:53:25,306 So here we are on the precipice of another technological 1003 00:53:25,361 --> 00:53:26,735 transformation. 1004 00:53:27,665 --> 00:53:31,599 The last industrial revolution turned society upside down. 1005 00:53:32,653 --> 00:53:36,855 It ultimately delivered greater prosperity and many more jobs 1006 00:53:36,934 --> 00:53:39,761 as well as the 8 hour day and weekends. 1007 00:53:40,832 --> 00:53:44,432 But the transition was at times shocking and violent. 1008 00:53:45,842 --> 00:53:50,115 The question is can we do better this time? 1009 00:53:52,373 --> 00:53:55,711 We don’t realise the future is not inevitable. 1010 00:53:55,938 --> 00:53:59,015 The future is the result of the decisions we make today. 1011 00:53:59,078 --> 00:54:00,565 These technologies are morally neutral. 1012 00:54:00,605 --> 00:54:01,929 They can be used for good or for bad. 1013 00:54:01,977 --> 00:54:03,763 There’s immense good things they can do. 1014 00:54:03,803 --> 00:54:05,646 They can eliminate many diseases, 1015 00:54:06,146 --> 00:54:08,310 they can help eliminate poverty, they could tackle 1016 00:54:08,352 --> 00:54:09,419 climate change. 1017 00:54:10,361 --> 00:54:13,376 Equally, the technology can be used for lots of bad. 1018 00:54:13,783 --> 00:54:16,243 It can be used to increase inequality, 1019 00:54:16,314 --> 00:54:18,876 it can be used to transform warfare, 1020 00:54:18,916 --> 00:54:22,393 it could be used to make our lives much worse. 1021 00:54:24,362 --> 00:54:26,768 We get to make those choices. 80934

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