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These are the user uploaded subtitles that are being translated: 1 00:00:00,960 --> 00:00:03,960 (Narrator) Every fraud begins with a promise, 2 00:00:03,960 --> 00:00:06,800 but most don't end in a murder. 3 00:00:06,800 --> 00:00:08,960 (Person) I'm out here on a motorcycle, 4 00:00:08,960 --> 00:00:10,960 and I found what looks like a human skull. 5 00:00:10,960 --> 00:00:15,640 (Narrator) A quick fortune, easy money, or a life torn apart. 6 00:00:15,640 --> 00:00:19,800 The killing of the McStay family was not an accident. 7 00:00:19,800 --> 00:00:21,800 (Narrator) But behind these illusions 8 00:00:21,800 --> 00:00:23,480 lie calculated deceptions... 9 00:00:23,480 --> 00:00:26,640 Why would your phone show you at the gravesite? 10 00:00:26,640 --> 00:00:28,960 (Narrator) Carefully hidden in plain sight. 11 00:00:28,960 --> 00:00:30,960 I have no clue. 12 00:00:30,960 --> 00:00:35,000 How could something like this happen in a place like this? 13 00:00:35,000 --> 00:00:38,960 (Narrator) Sometimes these criminals are backed into a corner 14 00:00:38,960 --> 00:00:41,960 and feel their only way out is to kill. 15 00:00:41,960 --> 00:00:43,320 He went to that house that night, 16 00:00:43,320 --> 00:00:45,320 and the worst of the worst got the best of him. 17 00:00:45,320 --> 00:00:46,960 He turned to violence. 18 00:00:46,960 --> 00:00:50,960 (dramatic music) 19 00:01:02,960 --> 00:01:05,960 (soft music) 20 00:01:13,960 --> 00:01:15,960 My name is Britt Imes. 21 00:01:15,960 --> 00:01:17,960 I'm a chief deputy district attorney 22 00:01:17,960 --> 00:01:21,960 for the County of San Bernardino. 23 00:01:21,960 --> 00:01:23,960 Fallbrook is a fairly rural, 24 00:01:23,960 --> 00:01:28,320 small town in northern San Diego County. 25 00:01:28,320 --> 00:01:30,960 It sits in the rolling hills 26 00:01:30,960 --> 00:01:33,960 east of the Pacific Ocean. 27 00:01:33,960 --> 00:01:37,320 Given that somewhat rural nature 28 00:01:37,320 --> 00:01:40,960 and small-town feel, 29 00:01:40,960 --> 00:01:43,000 crime just didn't seem to be an issue. 30 00:01:46,960 --> 00:01:48,960 (Narrator) For 40-year-old Joseph McStay 31 00:01:48,960 --> 00:01:50,960 and his wife, Summer, 32 00:01:50,960 --> 00:01:54,960 Fallbrook was the perfect place to raise their young family. 33 00:01:54,960 --> 00:01:57,960 The McStay family was 34 00:01:57,960 --> 00:02:00,960 your typical young upstart family. 35 00:02:00,960 --> 00:02:04,960 Summer and Joseph had originally lived 36 00:02:04,960 --> 00:02:06,640 over on the coast, 37 00:02:06,640 --> 00:02:08,960 but when the kids started coming up, 38 00:02:08,960 --> 00:02:10,960 they bought a house 39 00:02:10,960 --> 00:02:13,800 in which they could raise a family in Fallbrook... 40 00:02:13,800 --> 00:02:15,960 Can we watch the movie? Yay! 41 00:02:15,960 --> 00:02:16,960 (Summer McStay) Curious George. 42 00:02:16,960 --> 00:02:18,960 Curious George! 43 00:02:18,960 --> 00:02:22,960 With room enough for them to grow and for him to run his business, 44 00:02:22,960 --> 00:02:27,960 and they chose a very sleepy neighbourhood of Fallbrook 45 00:02:27,960 --> 00:02:30,960 that was, you know, 100 houses or so 46 00:02:30,960 --> 00:02:33,960 nestled amongst avocado groves 47 00:02:33,960 --> 00:02:37,320 in the hills to the west of the busy freeway. 48 00:02:40,960 --> 00:02:44,320 (dramatic music) 49 00:02:44,320 --> 00:02:45,960 I'm Scott Kraft, 50 00:02:45,960 --> 00:02:47,960 and I'm editor at large 51 00:02:47,960 --> 00:02:51,480 at the "Los Angeles Times." 52 00:02:51,480 --> 00:02:55,960 Certainly, that neighbourhood is quiet, middle class. 53 00:02:55,960 --> 00:02:59,960 It feels fairly private... 54 00:02:59,960 --> 00:03:02,960 kind of a nice suburban community. 55 00:03:04,960 --> 00:03:07,960 (Britt Imes) Joseph McStay was a self-made businessman, 56 00:03:07,960 --> 00:03:09,960 small entrepreneur. 57 00:03:09,960 --> 00:03:14,960 He focused initially in a drop-and-ship company 58 00:03:14,960 --> 00:03:16,960 for desktop water features, 59 00:03:16,960 --> 00:03:18,960 like little fountains you would put on your desk. 60 00:03:18,960 --> 00:03:20,960 And he slowly grew that business 61 00:03:20,960 --> 00:03:24,960 into custom-made features for businesses, 62 00:03:24,960 --> 00:03:27,960 like a waterfall in a lobby of a doctor's office 63 00:03:27,960 --> 00:03:31,960 or a restaurant or a mall. 64 00:03:31,960 --> 00:03:36,320 In that, he grew to have a larger internet presence 65 00:03:36,320 --> 00:03:39,960 utilising a Webmaster. 66 00:03:39,960 --> 00:03:41,960 (Summer laughing) 67 00:03:41,960 --> 00:03:44,960 Summer was a free spirit. 68 00:03:44,960 --> 00:03:46,960 Oh, G! Come on, G! 69 00:03:46,960 --> 00:03:47,960 (Joseph) Whoo! 70 00:03:47,960 --> 00:03:51,960 She was a life force, an energy in Joseph's life. 71 00:03:51,960 --> 00:03:54,960 When Gianni came along and then Joe Jr., 72 00:03:54,960 --> 00:03:57,960 she really focused on being a stay-at-home mum, 73 00:03:57,960 --> 00:03:59,960 taking care of the boys 74 00:03:59,960 --> 00:04:03,960 and really focusing on their family life. 75 00:04:03,960 --> 00:04:06,960 (Narrator) The McStays' story was a happy one 76 00:04:06,960 --> 00:04:09,960 of a successful family living the dream... 77 00:04:11,960 --> 00:04:14,960 Until early February 2010... 78 00:04:14,960 --> 00:04:18,960 (phone ringing) When that dream was shattered. 79 00:04:18,960 --> 00:04:21,960 Starting on February 9th of 2010, 80 00:04:21,960 --> 00:04:25,960 certain things occur that lead to the reporting of, 81 00:04:25,960 --> 00:04:27,960 the McStay family is missing. 82 00:04:27,960 --> 00:04:31,960 Joseph's mother, Susan, enquires about the fact 83 00:04:31,960 --> 00:04:34,960 that she's not been able to get a hold of Joseph. 84 00:04:34,960 --> 00:04:37,320 Almost simultaneously, the other business partner, 85 00:04:37,320 --> 00:04:38,960 Dan Kavanaugh, who is in Hawaii, 86 00:04:38,960 --> 00:04:43,960 has been trying to reach Joseph repeatedly. 87 00:04:43,960 --> 00:04:46,960 Mike McStay, Joseph's brother, gets involved. 88 00:04:46,960 --> 00:04:49,960 Initially, his response was, well, give it a few days. 89 00:04:49,960 --> 00:04:52,960 Maybe they went surfing. Maybe they went to the mountains. 90 00:04:52,960 --> 00:04:56,320 Summer had a house up in the mountain area. 91 00:04:56,320 --> 00:04:58,960 Maybe they just needed to get away for a few days. 92 00:05:04,960 --> 00:05:08,640 At some point, Mike McStay ends up going 93 00:05:08,640 --> 00:05:11,960 into the house... 94 00:05:11,960 --> 00:05:15,960 and realises, something's not right here. 95 00:05:15,960 --> 00:05:19,960 And that's when the sheriff's department is notified. 96 00:05:19,960 --> 00:05:24,160 Patrol deputy comes out and does kind of a welfare check, 97 00:05:24,160 --> 00:05:27,320 and he takes the initial half dozen photographs 98 00:05:27,320 --> 00:05:29,640 of the condition of the house at the time. 99 00:05:29,640 --> 00:05:32,000 (camera shutter clicking) 100 00:05:32,000 --> 00:05:36,800 They find the window to Joseph's office slightly ajar. 101 00:05:38,320 --> 00:05:39,960 There was no dead bodies. 102 00:05:39,960 --> 00:05:41,960 There was no blood all over the place. 103 00:05:41,960 --> 00:05:44,800 And it just kind of looked like the house had been empty 104 00:05:44,800 --> 00:05:45,960 for several days. 105 00:05:45,960 --> 00:05:47,960 (Scott Kraft) The way the house was left, 106 00:05:47,960 --> 00:05:51,960 it seemed like they were not intending to be gone long. 107 00:05:51,960 --> 00:05:54,320 It also seemed that they had left 108 00:05:54,320 --> 00:05:56,960 in a bit of a hurry. 109 00:05:56,960 --> 00:05:58,960 There's uneaten food... 110 00:05:58,960 --> 00:06:01,960 a bowl of popcorn, some scrambled eggs. 111 00:06:01,960 --> 00:06:03,960 There's actually an apple on the stairs 112 00:06:03,960 --> 00:06:05,960 with a couple bites out of it. 113 00:06:05,960 --> 00:06:07,960 Leaving things behind like that... 114 00:06:07,960 --> 00:06:10,960 stuff on the counter that could spoil... 115 00:06:10,960 --> 00:06:12,960 just seemed so unusual. 116 00:06:12,960 --> 00:06:15,960 It felt like they must have left with a sense of urgency. 117 00:06:18,960 --> 00:06:22,960 When it came to the condition of the bedrooms 118 00:06:22,960 --> 00:06:25,320 or the closets and clothing, 119 00:06:25,320 --> 00:06:29,960 it was quite dishevelled, and it looked a little out of place. 120 00:06:29,960 --> 00:06:33,960 It was very difficult to tell 121 00:06:33,960 --> 00:06:37,960 if there had been any kind of struggle 122 00:06:37,960 --> 00:06:40,320 or any kind of violence in that house, 123 00:06:40,320 --> 00:06:43,000 because the house had just been purchased 124 00:06:43,000 --> 00:06:46,960 by Summer and Joseph a few months before. 125 00:06:46,960 --> 00:06:48,960 There were open paint cans all over. 126 00:06:48,960 --> 00:06:52,960 The family seemed to be living out of suitcases. 127 00:06:54,960 --> 00:06:56,960 Upon a first look, 128 00:06:56,960 --> 00:07:00,960 an investigator will go, OK, they got up and left. 129 00:07:00,960 --> 00:07:02,960 Maybe they were in a hurry for an appointment 130 00:07:02,960 --> 00:07:06,800 and didn't finish their breakfast and didn't have time to clean up. 131 00:07:06,800 --> 00:07:09,960 Mike goes, OK, let's give it a couple days. 132 00:07:09,960 --> 00:07:11,960 Let's see what happens. 133 00:07:11,960 --> 00:07:14,960 Let's see if they just went on a quick getaway. 134 00:07:14,960 --> 00:07:17,960 (dramatic music) 135 00:07:22,960 --> 00:07:24,960 So come the 15th, 136 00:07:24,960 --> 00:07:26,960 Mike calls the sheriff's department 137 00:07:26,960 --> 00:07:30,320 and officially reports them missing. 138 00:07:30,320 --> 00:07:32,960 (Narrator) As the police began their investigation 139 00:07:32,960 --> 00:07:34,320 into the missing family, 140 00:07:34,320 --> 00:07:37,480 the case made national headlines. 141 00:07:37,480 --> 00:07:39,960 There was an outpouring of concern. 142 00:07:39,960 --> 00:07:43,960 I mean, these were two young children... 143 00:07:43,960 --> 00:07:45,960 and then their parents. 144 00:07:45,960 --> 00:07:47,960 No one had heard from them. 145 00:07:47,960 --> 00:07:50,960 There was grave concern over where they had gone, 146 00:07:50,960 --> 00:07:52,960 what had happened to them 147 00:07:52,960 --> 00:07:54,960 (Scott) No one really knew what happened. 148 00:07:54,960 --> 00:07:59,960 It seemed to be from the stories that had been written that... 149 00:07:59,960 --> 00:08:02,960 I mean, it's just so unusual for a family of four 150 00:08:02,960 --> 00:08:04,960 to disappear into thin air. 151 00:08:12,960 --> 00:08:14,960 My name is Dr Keri Nixon, 152 00:08:14,960 --> 00:08:16,960 and I'm a consultant forensic psychologist. 153 00:08:16,960 --> 00:08:19,960 When somebody's missing, there's always a question mark 154 00:08:19,960 --> 00:08:22,960 and there's always an element of hope. 155 00:08:22,960 --> 00:08:24,960 We know from many missing cases 156 00:08:24,960 --> 00:08:28,960 the psychological impact on families is horrific. 157 00:08:28,960 --> 00:08:33,960 When it's unknown, it's utter daily hell 158 00:08:33,960 --> 00:08:34,960 to experience that. 159 00:08:34,960 --> 00:08:38,960 (Narrator) Police began by looking at their last known movements. 160 00:08:38,960 --> 00:08:42,960 The initial investigation by San Diego developed a timeline 161 00:08:42,960 --> 00:08:47,960 of Joseph's kind of comings and goings around the time... 162 00:08:47,960 --> 00:08:52,320 or right before the time they were reported missing by the family. 163 00:08:52,320 --> 00:08:55,480 (Narrator) It was discovered that on the day he disappeared, 164 00:08:55,480 --> 00:08:58,960 Joseph McStay met one of his contractors for lunch... 165 00:08:58,960 --> 00:09:02,960 a man known as Charles "Chase" Merritt. 166 00:09:02,960 --> 00:09:06,960 Chase Merritt was the person who did the construction. 167 00:09:06,960 --> 00:09:08,960 (Britt) Charles Merritt was a fabricator 168 00:09:08,960 --> 00:09:10,000 of these water features. 169 00:09:10,000 --> 00:09:12,960 He would do the plumbing, the glass work. 170 00:09:12,960 --> 00:09:14,960 It was learned 171 00:09:14,960 --> 00:09:17,960 that Charles Merritt was kind of the last person 172 00:09:17,960 --> 00:09:19,960 maybe to have been in contact with him, 173 00:09:19,960 --> 00:09:22,960 beyond the immediate family of Summer and the boys. 174 00:09:22,960 --> 00:09:27,320 And that developed into what was believed to be a meeting 175 00:09:27,320 --> 00:09:30,960 between Charles Merritt and Joseph McStay 176 00:09:30,960 --> 00:09:33,960 on February 4th, roughly midday. 177 00:09:35,960 --> 00:09:38,960 (Narrator) On February 17, 2010, 178 00:09:38,960 --> 00:09:42,320 13 days after the McStays were last seen alive, 179 00:09:42,320 --> 00:09:44,960 police interviewed Charles Merritt. 180 00:09:48,960 --> 00:09:50,960 (Detective) Let's start with your name, Charles? 181 00:09:50,960 --> 00:09:53,960 (Charles Merritt) Charles Ray Merritt. 182 00:09:53,960 --> 00:09:58,960 During that interview, Merritt puts forth 183 00:09:58,960 --> 00:10:00,960 a picture of the relationship... 184 00:10:00,960 --> 00:10:03,960 the personal and business relationship with Joseph 185 00:10:03,960 --> 00:10:07,640 as one of, everything is all right. 186 00:10:07,640 --> 00:10:08,960 It's sunshine and rainbows. 187 00:10:08,960 --> 00:10:11,960 (Detective) I mean, obviously, have a business relationship. 188 00:10:11,960 --> 00:10:13,160 Were you also friends, or was it... 189 00:10:13,160 --> 00:10:14,960 (Charles) Joseph was one of my best friends. 190 00:10:14,960 --> 00:10:18,320 I can't remember a day that I haven't talked to him. 191 00:10:18,320 --> 00:10:20,960 Everybody loves Joseph, everybody. 192 00:10:20,960 --> 00:10:22,960 He has no financial problems. 193 00:10:22,960 --> 00:10:24,960 I mean, over the last couple of months, 194 00:10:24,960 --> 00:10:26,960 things have started picking up, 195 00:10:26,960 --> 00:10:30,960 and everything was looking really promising. 196 00:10:30,960 --> 00:10:31,960 (Narrator) During the interview, 197 00:10:31,960 --> 00:10:34,960 Merritt described his warm relationship with Joseph 198 00:10:34,960 --> 00:10:37,320 and the successful state of the business. 199 00:10:39,960 --> 00:10:42,960 So one of the documents that Merritt provides 200 00:10:42,960 --> 00:10:44,960 during the interview to San Diego sheriffs 201 00:10:44,960 --> 00:10:47,960 is an email between him and Joseph, 202 00:10:47,960 --> 00:10:50,960 and it was from February 1st. 203 00:10:50,960 --> 00:10:52,960 (Charles) He had emailed me this on the 1st, 204 00:10:52,960 --> 00:10:55,480 and we were going over these numbers. 205 00:10:55,480 --> 00:10:56,960 But these are the last emails, 206 00:10:56,960 --> 00:10:58,960 the last few emails that I got from Joseph. 207 00:10:58,960 --> 00:11:02,960 (Detective) And your overpaid amount, this Chase paid 173... 208 00:11:02,960 --> 00:11:06,960 (Charles) $173,000 is what he's paid me. 209 00:11:06,960 --> 00:11:09,960 $158,000 is what he owed me, 210 00:11:09,960 --> 00:11:12,960 so I owed him $15,000. 211 00:11:12,960 --> 00:11:16,960 In that email, Joseph lays out 212 00:11:16,960 --> 00:11:20,960 the fact that Merritt has not only been overpaid 213 00:11:20,960 --> 00:11:22,960 about $15,000 214 00:11:22,960 --> 00:11:27,960 but, in fact, owes Joseph $42,000 215 00:11:27,960 --> 00:11:31,960 based on several bad construction projects 216 00:11:31,960 --> 00:11:35,320 that occurred that were attributed to Merritt's fault. 217 00:11:35,320 --> 00:11:39,960 So, in the end, while he's telling investigators on the one hand, 218 00:11:39,960 --> 00:11:44,960 you know, business is great, our relationship's great, 219 00:11:44,960 --> 00:11:47,320 he's showing them an email that... 220 00:11:47,320 --> 00:11:51,960 on February 1st that says, you owe me $42,000. 221 00:11:51,960 --> 00:11:55,960 The investigators did a forensic exam 222 00:11:55,960 --> 00:12:00,960 of a couple different computers that Joseph McStay had, 223 00:12:00,960 --> 00:12:03,960 and towards the end of 2009, 224 00:12:03,960 --> 00:12:06,960 the spreadsheet indicated at one point 225 00:12:06,960 --> 00:12:11,960 that Merritt was indebted to Joseph to the tune of... 226 00:12:11,960 --> 00:12:15,960 It varied from $64,000 227 00:12:15,960 --> 00:12:20,960 up to approximately $200,000. 228 00:12:20,960 --> 00:12:21,960 (Narrator) During the interview, 229 00:12:21,960 --> 00:12:25,960 police also discovered Charles Merritt had access 230 00:12:25,960 --> 00:12:27,960 to Joseph McStay's financial records 231 00:12:27,960 --> 00:12:30,960 through an accounting software known as QuickBooks. 232 00:12:30,960 --> 00:12:33,960 (Charles) Joseph and I sat down and talked about the QuickBooks, 233 00:12:33,960 --> 00:12:38,960 because Summer didn't know how much money Joseph actually made. 234 00:12:38,960 --> 00:12:40,320 She never did. 235 00:12:40,320 --> 00:12:43,960 One of Summer's biggest problems is credit cards. 236 00:12:43,960 --> 00:12:44,960 She spends a lot of money. 237 00:12:44,960 --> 00:12:49,960 It had become a big thing with Joseph not letting her know 238 00:12:49,960 --> 00:12:51,960 exactly how much money he's making. 239 00:12:51,960 --> 00:12:54,960 Merritt contended in his interview 240 00:12:54,960 --> 00:12:59,960 that Joseph was delegating that authority to him 241 00:12:59,960 --> 00:13:03,960 in an attempt to hide the business transactions 242 00:13:03,960 --> 00:13:04,960 from Summer. 243 00:13:04,960 --> 00:13:08,960 But that was the reason that Merritt gave. 244 00:13:08,960 --> 00:13:11,640 So he at least conceded that he had the access. 245 00:13:11,640 --> 00:13:13,960 It didn't make sense for a small businessman 246 00:13:13,960 --> 00:13:17,960 to actually turn over control to finances 247 00:13:17,960 --> 00:13:19,960 to a contractor. 248 00:13:19,960 --> 00:13:22,960 That just did not make sense. 249 00:13:22,960 --> 00:13:25,960 So a lot of anecdotal examples 250 00:13:25,960 --> 00:13:30,960 of the financial mismanagement, possible embezzlement, 251 00:13:30,960 --> 00:13:35,960 or fraudulent activity by Merritt, but nothing overly concrete. 252 00:13:35,960 --> 00:13:38,960 (Fiona Moore) My name is Fiona Hotston Moore, 253 00:13:38,960 --> 00:13:43,960 and I'm a forensic accountant and expert witness. 254 00:13:43,960 --> 00:13:46,960 When we're looking at perhaps an employee fraud, 255 00:13:46,960 --> 00:13:49,960 we would look at the history of the company's records 256 00:13:49,960 --> 00:13:53,800 and what sort of monies had been spent by the company. 257 00:13:53,800 --> 00:13:56,960 And then we will look for any unusual transactions, 258 00:13:56,960 --> 00:13:59,320 things that we might not have expected to have seen, 259 00:13:59,320 --> 00:14:01,320 and we will look at those unusual transactions 260 00:14:01,320 --> 00:14:05,960 and see if actually they are legitimate transactions. 261 00:14:05,960 --> 00:14:08,960 (Scott) Detective DuGal told me that he had looked 262 00:14:08,960 --> 00:14:11,960 at the bank accounts of the business. 263 00:14:11,960 --> 00:14:15,960 He felt that the transactions that had taken place 264 00:14:15,960 --> 00:14:20,960 after Joseph and Summer and their family went missing 265 00:14:20,960 --> 00:14:22,960 seemed to be in line with things 266 00:14:22,960 --> 00:14:26,960 that kind of business partners would do. 267 00:14:26,960 --> 00:14:29,960 The accounts weren't cleaned out or anything like that, 268 00:14:29,960 --> 00:14:32,960 that the transactions that he saw 269 00:14:32,960 --> 00:14:36,960 in their QuickBooks and in their accounting 270 00:14:36,960 --> 00:14:41,960 seemed at that time to be kind of normal. 271 00:14:41,960 --> 00:14:45,960 They didn't raise too many suspicions with him. 272 00:14:45,960 --> 00:14:48,960 (Narrator) There was, however, one aspect of Merritt's interview 273 00:14:48,960 --> 00:14:50,960 that the police found intriguing. 274 00:14:50,960 --> 00:14:52,960 One of the investigators noticed, 275 00:14:52,960 --> 00:14:56,960 when Merritt was answering questions, 276 00:14:56,960 --> 00:14:59,960 he repeatedly said... 277 00:14:59,960 --> 00:15:03,960 or referred to Joseph and Summer and the boys 278 00:15:03,960 --> 00:15:06,960 in the past tense. 279 00:15:06,960 --> 00:15:08,960 And it was significant enough that the investigator 280 00:15:08,960 --> 00:15:11,640 even questioned him about it. 281 00:15:11,640 --> 00:15:13,960 (Detective) Do you have any knowledge or information 282 00:15:13,960 --> 00:15:15,960 which indicates to you that they're dead? 283 00:15:15,960 --> 00:15:17,960 (Charles) No. (Detective) OK. 284 00:15:17,960 --> 00:15:20,960 And the reason that I ask is because you have used 285 00:15:20,960 --> 00:15:23,960 the past tense about Joe a couple times. 286 00:15:23,960 --> 00:15:26,960 Any explanation as to why you may have done that? 287 00:15:26,960 --> 00:15:29,960 (Charles) Not really, I just, you know... 288 00:15:29,960 --> 00:15:30,960 No. 289 00:15:30,960 --> 00:15:32,960 (Detective) Do you understand why I'm asking? 290 00:15:32,960 --> 00:15:34,960 (Charles) No, of course. I completely understand. 291 00:15:34,960 --> 00:15:36,960 He had no explanation for that. 292 00:15:36,960 --> 00:15:41,000 He just claimed he didn't realise he was saying it. 293 00:15:41,000 --> 00:15:43,960 (Narrator) Police decided to take a closer look 294 00:15:43,960 --> 00:15:46,960 at Merritt and his finances. 295 00:15:46,960 --> 00:15:51,960 (Britt) Merritt is a hardworking blue-collar craftsman. 296 00:15:51,960 --> 00:15:55,960 His confidence exceeded his ability to run a business, 297 00:15:55,960 --> 00:15:58,320 be financially stable. 298 00:15:58,320 --> 00:16:00,960 He regularly ran bank accounts 299 00:16:00,960 --> 00:16:03,960 into negative balances or zero balances, 300 00:16:03,960 --> 00:16:07,960 incurred huge amounts of overdraft fees, 301 00:16:07,960 --> 00:16:10,960 all while apparently funding his love 302 00:16:10,960 --> 00:16:13,960 of being a professional poker player. 303 00:16:13,960 --> 00:16:17,960 Merritt did come to the investigation 304 00:16:17,960 --> 00:16:19,960 with a criminal history. 305 00:16:19,960 --> 00:16:23,320 He has a criminal history dating back to the late '70s. 306 00:16:23,320 --> 00:16:25,960 Chase was not a reputable guy. 307 00:16:25,960 --> 00:16:28,960 He had a history of small crimes. 308 00:16:28,960 --> 00:16:32,960 He had served time for petty theft and things like that. 309 00:16:32,960 --> 00:16:36,800 And it was Detective DuGal's understanding 310 00:16:36,800 --> 00:16:39,960 that Joseph knew who Chase was. 311 00:16:39,960 --> 00:16:42,960 He knew about his background when he hired him. 312 00:16:42,960 --> 00:16:45,800 (Narrator) During the initial investigation, 313 00:16:45,800 --> 00:16:48,960 police discover one of the McStay family vehicles 314 00:16:48,960 --> 00:16:51,960 abandoned close to the Mexican border. 315 00:16:51,960 --> 00:16:55,960 There's a parking lot in kind of a strip mall 316 00:16:55,960 --> 00:16:58,960 within walking distance of the border. 317 00:16:58,960 --> 00:17:03,960 A lot of people park there and walk in across the border, 318 00:17:03,960 --> 00:17:07,960 maybe go, you know, into Tijuana and shop a bit and then come out. 319 00:17:07,960 --> 00:17:10,960 And what had happened was, this vehicle had arrived 320 00:17:10,960 --> 00:17:12,960 between 5:00 and 9:00 p.m., 321 00:17:12,960 --> 00:17:15,480 and then after 9:00, I think about 11:00 p.m., 322 00:17:15,480 --> 00:17:16,960 they had ordered it to be towed. 323 00:17:16,960 --> 00:17:21,960 Detective DuGal went and looked at the car, studied it. 324 00:17:21,960 --> 00:17:23,800 Everything seemed normal. 325 00:17:23,800 --> 00:17:26,960 There was, like, a coffee cup. There was a bottle of water. 326 00:17:26,960 --> 00:17:29,960 There were two child seats in the back. 327 00:17:29,960 --> 00:17:34,800 And he said it appeared to him that if the four of them went, 328 00:17:34,800 --> 00:17:36,960 there really wasn't room for another person. 329 00:17:36,960 --> 00:17:39,800 If someone had abducted them in some way, 330 00:17:39,800 --> 00:17:42,960 there didn't seem to be room back there for a fifth person 331 00:17:42,960 --> 00:17:44,960 in that vehicle. 332 00:17:44,960 --> 00:17:48,480 (Narrator) With no hard evidence suggesting foul play, 333 00:17:48,480 --> 00:17:52,800 police kept an open mind as to the family's whereabouts. 334 00:17:52,800 --> 00:17:54,960 At some point... 335 00:17:54,960 --> 00:17:57,960 investigators uncover, with the help of the federal government, 336 00:17:57,960 --> 00:18:01,960 evidence that fed into a story 337 00:18:01,960 --> 00:18:05,960 that it was possible the McStays had left 338 00:18:05,960 --> 00:18:08,960 for a Mexican vacation. 339 00:18:08,960 --> 00:18:12,960 It was somewhat amplified by the fact 340 00:18:12,960 --> 00:18:17,960 that during a search of Summer's laptop, 341 00:18:17,960 --> 00:18:19,960 she had in her browser history 342 00:18:19,960 --> 00:18:23,320 a search for vacationing in Mexico. 343 00:18:23,320 --> 00:18:27,960 Joseph's father, Patrick, had done his own research, 344 00:18:27,960 --> 00:18:29,960 and he had somehow gotten 345 00:18:29,960 --> 00:18:33,960 into Summer's email account... 346 00:18:33,960 --> 00:18:37,960 and he had found that she had purchased 347 00:18:37,960 --> 00:18:40,960 a Spanish-language course... 348 00:18:40,960 --> 00:18:44,960 another factor suggesting that they had wanted to visit Mexico. 349 00:18:44,960 --> 00:18:47,960 (Narrator) With the case drawing national media attention, 350 00:18:47,960 --> 00:18:52,480 police had to investigate hundreds of potential leads and sightings. 351 00:18:52,480 --> 00:18:55,960 One 3-inch binder alone of... 352 00:18:57,960 --> 00:18:58,960 Tips... 353 00:18:58,960 --> 00:19:01,960 where they were last seen, who had last seen them, 354 00:19:01,960 --> 00:19:05,320 and just the public's... 355 00:19:05,320 --> 00:19:07,960 theory of the case or what had happened. 356 00:19:07,960 --> 00:19:09,960 But they had to run all of them down 357 00:19:09,960 --> 00:19:13,960 and dispel every single one of them or prove them true. 358 00:19:13,960 --> 00:19:15,960 (Scott) One I remember was a waiter 359 00:19:15,960 --> 00:19:17,960 in a restaurant in Mexico 360 00:19:17,960 --> 00:19:20,960 had said that this family had come in... 361 00:19:20,960 --> 00:19:24,960 they left a map on the table after eating, 362 00:19:24,960 --> 00:19:26,960 a map of the area... 363 00:19:26,960 --> 00:19:30,960 swore that that was the family, 364 00:19:30,960 --> 00:19:33,320 because, you know, had seen pictures and stuff. 365 00:19:33,320 --> 00:19:35,960 Investigators went down there. 366 00:19:35,960 --> 00:19:38,960 They checked fingerprints on the map. 367 00:19:38,960 --> 00:19:41,960 None of the family's fingerprints were on it. 368 00:19:46,960 --> 00:19:48,960 (Narrator) After checking surveillance cameras 369 00:19:48,960 --> 00:19:50,320 on the US border, 370 00:19:50,320 --> 00:19:52,960 police discovered further potential evidence 371 00:19:52,960 --> 00:19:56,960 that the family may have crossed into Mexico. 372 00:19:56,960 --> 00:19:58,960 (Britt) Customs and Border Protection, 373 00:19:58,960 --> 00:20:01,160 after scanning hours and hours and hours of video 374 00:20:01,160 --> 00:20:03,960 within a time frame that they went missing, 375 00:20:03,960 --> 00:20:04,960 discovered a video 376 00:20:04,960 --> 00:20:07,960 of what appeared to be a family of four, 377 00:20:07,960 --> 00:20:09,960 roughly the same stature, 378 00:20:09,960 --> 00:20:12,960 roughly the same age for the children, 379 00:20:12,960 --> 00:20:15,960 crossing into Mexico... 380 00:20:15,960 --> 00:20:20,960 wearing clothes that one could say would be consistent with... 381 00:20:20,960 --> 00:20:22,960 Summer especially. 382 00:20:22,960 --> 00:20:24,960 Unfortunately, it was at night. 383 00:20:24,960 --> 00:20:27,640 It's not the clearest video. 384 00:20:27,640 --> 00:20:29,960 You don't see their faces. 385 00:20:29,960 --> 00:20:32,960 And while investigators were willing to explore the possibility 386 00:20:32,960 --> 00:20:35,320 that it was them and had gone to Mexico, 387 00:20:35,320 --> 00:20:37,960 there was no other evidence that they had. 388 00:20:37,960 --> 00:20:41,960 The family was not convinced it was them. 389 00:20:41,960 --> 00:20:44,960 They believed strongly that there was no way Summer, 390 00:20:44,960 --> 00:20:47,960 the protective mama bear of that family, 391 00:20:47,960 --> 00:20:50,960 would take her kids into Mexico at such a young age. 392 00:20:50,960 --> 00:20:52,960 If it was, in fact, a surfing vacation, 393 00:20:52,960 --> 00:20:56,640 it was the wrong time of year and no surfboards. 394 00:20:56,640 --> 00:20:57,960 And why wouldn't they just drive? 395 00:20:57,960 --> 00:21:00,960 (Scott) I think the theory that they might have gone to Mexico 396 00:21:00,960 --> 00:21:04,960 was interesting to ordinary people, 397 00:21:04,960 --> 00:21:08,960 but to the family, it seemed not very plausible. 398 00:21:08,960 --> 00:21:10,960 I mean, they did know 399 00:21:10,960 --> 00:21:14,960 that Summer had searched for travel documents to Mexico, 400 00:21:14,960 --> 00:21:19,960 but I think the family thought that they wouldn't do that. 401 00:21:19,960 --> 00:21:20,960 And one of the reasons 402 00:21:20,960 --> 00:21:23,960 was that Joseph had a son 403 00:21:23,960 --> 00:21:26,960 from an earlier relationship 404 00:21:26,960 --> 00:21:28,960 and he was very close to that boy. 405 00:21:28,960 --> 00:21:31,800 And his family said, there is no way 406 00:21:31,800 --> 00:21:34,960 he would disappear voluntarily 407 00:21:34,960 --> 00:21:36,960 and lose touch completely with his son. 408 00:21:39,960 --> 00:21:42,960 A missing persons investigation is a lot more difficult 409 00:21:42,960 --> 00:21:44,960 than a homicide investigation. 410 00:21:44,960 --> 00:21:47,960 With a homicide investigation, you know a crime occurred. 411 00:21:47,960 --> 00:21:50,960 So you have certain legal tools available to you 412 00:21:50,960 --> 00:21:52,960 to get certain pieces of evidence. 413 00:21:52,960 --> 00:21:55,960 You have the ability to actually get a search warrant. 414 00:21:55,960 --> 00:21:58,960 You have the ability to actually detain people 415 00:21:58,960 --> 00:22:00,960 and interrogate them, 416 00:22:00,960 --> 00:22:03,960 differently than you would if they were just witnesses 417 00:22:03,960 --> 00:22:07,960 and trying to get background information on a disappearance. 418 00:22:07,960 --> 00:22:10,960 So San Diego faced an uphill battle 419 00:22:10,960 --> 00:22:13,960 even getting bank records or phone records 420 00:22:13,960 --> 00:22:16,960 or even a search warrant to search the house, 421 00:22:16,960 --> 00:22:18,960 which they ultimately did. 422 00:22:18,960 --> 00:22:20,960 But that becomes a huge factor. 423 00:22:20,960 --> 00:22:24,960 The second factor is, you're talking about 2010. 424 00:22:24,960 --> 00:22:29,960 The technology that exists today did not necessarily exist then. 425 00:22:29,960 --> 00:22:33,960 The tools that law enforcement have now didn't exist then. 426 00:22:33,960 --> 00:22:37,320 Nowadays, that data is much more in-depth and complex, 427 00:22:37,320 --> 00:22:40,960 including geolocation data and more. 428 00:22:40,960 --> 00:22:42,960 And it just seemed highly unlikely 429 00:22:42,960 --> 00:22:47,960 that four people could disappear like that and never be found. 430 00:22:47,960 --> 00:22:51,960 I thought it was likely there would be an answer, 431 00:22:51,960 --> 00:22:55,960 but I also realised in doing stories like this 432 00:22:55,960 --> 00:22:59,800 that, you know, it could be 10 years, could be 20 years. 433 00:23:04,960 --> 00:23:07,960 (dramatic music) 434 00:23:09,320 --> 00:23:11,960 Three years, nine months, and seven days after the McStays 435 00:23:11,960 --> 00:23:13,960 were last seen alive, 436 00:23:13,960 --> 00:23:17,960 a motorcyclist was enjoying his three-day weekend... 437 00:23:17,960 --> 00:23:18,960 Veterans Day... 438 00:23:18,960 --> 00:23:21,960 riding his dirt bike through the Mojave Desert, 439 00:23:21,960 --> 00:23:24,960 which he's done dozens, if not hundreds, of times. 440 00:23:24,960 --> 00:23:27,960 As he was driving, he noticed what appeared to be 441 00:23:27,960 --> 00:23:29,960 initially like a desert tortoise shell. 442 00:23:29,960 --> 00:23:31,960 So he stopped. 443 00:23:31,960 --> 00:23:34,960 And he flipped it over with his boot 444 00:23:34,960 --> 00:23:37,960 and realised it was actually the top of a human skull. 445 00:23:39,960 --> 00:23:42,960 So he calls 911. 446 00:23:42,960 --> 00:23:44,960 (Person) I'm out here on a motorcycle, 447 00:23:44,960 --> 00:23:47,960 and I found what looks like a human skull. 448 00:23:47,960 --> 00:23:52,960 A deputy responds, and it clearly is the top of a human skull. 449 00:23:52,960 --> 00:23:54,960 And so they preserve the scene. 450 00:23:54,960 --> 00:23:58,960 A full forensic team, homicide investigators 451 00:23:58,960 --> 00:24:03,960 descend on the area and begin a two-day excavation 452 00:24:03,960 --> 00:24:06,960 of what ends up being two shallow graves 453 00:24:06,960 --> 00:24:08,160 located in the desert. 454 00:24:11,960 --> 00:24:14,480 (Narrator) It was established that in the graves 455 00:24:14,480 --> 00:24:18,960 were the remains of Joseph, Summer, and their two children. 456 00:24:18,960 --> 00:24:21,960 (Scott) I just learned about it through a news alert 457 00:24:21,960 --> 00:24:23,000 that these remains had been found. 458 00:24:23,000 --> 00:24:25,320 And, very quickly, I think they were identified, 459 00:24:25,320 --> 00:24:27,960 and maybe the announcement came at the same time 460 00:24:27,960 --> 00:24:29,960 that they were the McStay family. 461 00:24:29,960 --> 00:24:33,960 And I've got to say that probably most people 462 00:24:33,960 --> 00:24:38,320 who had covered that story did not expect that. 463 00:24:38,320 --> 00:24:41,320 That's not where 464 00:24:41,320 --> 00:24:44,960 or how we expected them 465 00:24:44,960 --> 00:24:46,960 to be found. 466 00:24:46,960 --> 00:24:49,320 (Britt) There was a quick belief that it was the McStays 467 00:24:49,320 --> 00:24:51,960 because that was the most obvious conclusion. 468 00:24:51,960 --> 00:24:54,960 You had a family of four... two adults and two kids missing... 469 00:24:54,960 --> 00:24:56,960 and all of a sudden, they're found. 470 00:24:56,960 --> 00:24:58,960 It's consistent with it. 471 00:24:58,960 --> 00:25:01,960 It ultimately was determined through DNA testing 472 00:25:01,960 --> 00:25:04,960 that the male remains were Joseph 473 00:25:04,960 --> 00:25:07,960 and the female remains were Summer. 474 00:25:07,960 --> 00:25:10,960 It was deduced from that that the other child remains 475 00:25:10,960 --> 00:25:13,800 must be Gianni and Joseph. 476 00:25:13,800 --> 00:25:16,960 Unfortunately, of Joe Jr., there was insufficient remains left 477 00:25:16,960 --> 00:25:18,960 to do any type of testing. 478 00:25:20,960 --> 00:25:25,960 (Scott) When you think about the logistics of that crime, 479 00:25:25,960 --> 00:25:28,960 you would think multiple people would be involved. 480 00:25:28,960 --> 00:25:30,960 Like, how could that have happened? 481 00:25:30,960 --> 00:25:33,320 How could they be lured into a situation 482 00:25:33,320 --> 00:25:35,160 where they would all be killed? 483 00:25:36,960 --> 00:25:40,480 How could they all be killed in this way... 484 00:25:41,960 --> 00:25:43,480 together? 485 00:25:47,960 --> 00:25:50,640 (Narrator) Now with multiple homicides to solve, 486 00:25:50,640 --> 00:25:52,960 police began reviewing the evidence 487 00:25:52,960 --> 00:25:56,000 from the initial investigation three years earlier. 488 00:25:56,000 --> 00:25:57,960 It became apparent 489 00:25:57,960 --> 00:26:01,960 from Joseph's computer and phone activity 490 00:26:01,960 --> 00:26:05,320 that he was searching out other fabricators, 491 00:26:05,320 --> 00:26:07,320 other supply companies 492 00:26:07,320 --> 00:26:09,960 to not only expand his business, 493 00:26:09,960 --> 00:26:11,960 but what really became obvious 494 00:26:11,960 --> 00:26:16,960 is to eventually get rid of Merritt. 495 00:26:16,960 --> 00:26:20,960 The investigation leads to a series of interviews 496 00:26:20,960 --> 00:26:24,960 and pieces of evidence that shows that Merritt 497 00:26:24,960 --> 00:26:27,960 not only was a bad financial manager 498 00:26:27,960 --> 00:26:29,960 but clearly was taking advantage 499 00:26:29,960 --> 00:26:34,320 of the relationship with Joseph McStay. 500 00:26:34,320 --> 00:26:37,160 There was some untoward activity 501 00:26:37,160 --> 00:26:39,960 when it came to money, 502 00:26:39,960 --> 00:26:43,960 cheques being delivered, cheques not being delivered, 503 00:26:43,960 --> 00:26:45,960 supplies going missing, 504 00:26:45,960 --> 00:26:49,960 or even Merritt not doing the work. 505 00:26:49,960 --> 00:26:51,960 Joseph was becoming aware of it. 506 00:26:54,960 --> 00:26:57,960 (Fiona) Normally when we're investigating 507 00:26:57,960 --> 00:27:00,160 a business or employee fraud, 508 00:27:00,160 --> 00:27:03,480 we talk about the fraud triangle. 509 00:27:03,480 --> 00:27:06,960 That is, the opportunity to commit that fraud... 510 00:27:06,960 --> 00:27:09,320 is there the opportunity? 511 00:27:09,320 --> 00:27:11,480 Is there the motivation? 512 00:27:11,480 --> 00:27:13,960 And quite often the motivation to commit fraud 513 00:27:13,960 --> 00:27:17,960 would be something like perhaps gambling debts, 514 00:27:17,960 --> 00:27:21,960 perhaps financial pressures that they're under, 515 00:27:21,960 --> 00:27:24,960 perhaps some change in their personal circumstances. 516 00:27:24,960 --> 00:27:27,960 And then we talk about the rationalisation. 517 00:27:27,960 --> 00:27:31,960 So, typically, when people are undertaking business fraud, 518 00:27:31,960 --> 00:27:34,960 they may try and rationalise that in their minds. 519 00:27:34,960 --> 00:27:36,960 They may think that actually it's part of their package. 520 00:27:36,960 --> 00:27:40,960 Perhaps they think they're actually due the money. 521 00:27:40,960 --> 00:27:43,800 (Britt) Merritt portrayed several times in interviews 522 00:27:43,800 --> 00:27:45,960 that he was... 523 00:27:45,960 --> 00:27:49,960 the reason behind the success of this part of the business, 524 00:27:49,960 --> 00:27:52,960 that it was his artistry and his craftsmanship 525 00:27:52,960 --> 00:27:55,320 that made Joseph successful. 526 00:27:55,320 --> 00:27:58,960 And if you couple that ego perspective 527 00:27:58,960 --> 00:28:01,960 with, wait a minute, now I'm not getting paid as much, 528 00:28:01,960 --> 00:28:04,960 wait a minute, now I'm getting paid extremely little, 529 00:28:04,960 --> 00:28:07,960 and, oh, he's shopping around using other people, 530 00:28:07,960 --> 00:28:10,960 I'm about to be out of a job, 531 00:28:10,960 --> 00:28:13,640 that could create desperation in a lot of people. 532 00:28:15,960 --> 00:28:19,000 (Keri Nixon) He was getting less work from the McStays. 533 00:28:19,000 --> 00:28:21,320 And this created resentment 534 00:28:21,320 --> 00:28:22,960 and anger in him. 535 00:28:22,960 --> 00:28:24,960 And he wanted to take 536 00:28:24,960 --> 00:28:26,960 that anger out. 537 00:28:26,960 --> 00:28:29,960 It wouldn't be understandable, 538 00:28:29,960 --> 00:28:32,960 but it would be a little bit more understandable 539 00:28:32,960 --> 00:28:36,960 if he only took out that anger and resentment 540 00:28:36,960 --> 00:28:39,960 on the man that he has the issue with. 541 00:28:41,960 --> 00:28:44,960 (Narrator) After identifying a possible motive to murder, 542 00:28:44,960 --> 00:28:47,960 police took a closer look at the activity 543 00:28:47,960 --> 00:28:51,320 on the accounting software around February 4, 2010... 544 00:28:51,320 --> 00:28:54,960 the day the McStays disappeared. 545 00:28:54,960 --> 00:28:58,960 When they dug into and did a forensic audit of QuickBooks, 546 00:28:58,960 --> 00:29:02,320 that's where they found the concrete evidence 547 00:29:02,320 --> 00:29:05,960 of fraudulent activity being conducted. 548 00:29:05,960 --> 00:29:08,960 They actually had cheques. 549 00:29:08,960 --> 00:29:10,320 They could actually go to the banks 550 00:29:10,320 --> 00:29:13,960 and see which cheques were cashed, which cheques were forged, 551 00:29:13,960 --> 00:29:17,320 which cheques were mysteriously deleted 552 00:29:17,320 --> 00:29:19,960 from their accounting system. 553 00:29:19,960 --> 00:29:23,800 That's where we moved from anecdotal... 554 00:29:23,800 --> 00:29:26,320 Merritt was stealing from Joseph... 555 00:29:26,320 --> 00:29:28,960 to actual provable evidence 556 00:29:28,960 --> 00:29:31,960 that Merritt was stealing from Joseph. 557 00:29:31,960 --> 00:29:34,960 We don't have cheques anymore. I haven't written a cheque. 558 00:29:34,960 --> 00:29:37,960 I haven't seen a cheque written by a client for many, many years. 559 00:29:37,960 --> 00:29:40,960 On the one hand, I think written cheques 560 00:29:40,960 --> 00:29:42,960 made a fraudster's life slightly easier. 561 00:29:42,960 --> 00:29:44,960 I think things have now changed, 562 00:29:44,960 --> 00:29:48,960 and fraudsters try to do things with electronic means. 563 00:29:48,960 --> 00:29:53,960 On February 8th, several cheques were written, 564 00:29:53,960 --> 00:29:57,960 edited to change the date back to the 4th, 565 00:29:57,960 --> 00:29:59,320 and then printed 566 00:29:59,320 --> 00:30:02,960 and then attempted to be deleted from the audit trail. 567 00:30:02,960 --> 00:30:05,960 The user didn't realise that even though you delete it, 568 00:30:05,960 --> 00:30:08,320 it actually still maintains a digital footprint 569 00:30:08,320 --> 00:30:10,320 and is still logged as activity. 570 00:30:10,320 --> 00:30:13,960 One of those, in fact, was, like, a $6,500 cheque 571 00:30:13,960 --> 00:30:17,640 for a project that didn't appear to have been finalised. 572 00:30:17,640 --> 00:30:21,960 So all of that, while it leaves some questions unanswered, 573 00:30:21,960 --> 00:30:24,960 like a lot of things in this case, 574 00:30:24,960 --> 00:30:27,960 it overwhelmingly established 575 00:30:27,960 --> 00:30:30,160 that it was Merritt 576 00:30:30,160 --> 00:30:34,960 who had access and forged cheques to himself 577 00:30:34,960 --> 00:30:37,960 and then deposited them in his own accounts... 578 00:30:39,960 --> 00:30:42,960 And then attempted to... 579 00:30:42,960 --> 00:30:44,960 destroy evidence of such. 580 00:30:48,160 --> 00:30:51,000 Money typically now moves electronically. 581 00:30:51,000 --> 00:30:54,960 It is easier to hide money in a digital era. 582 00:30:54,960 --> 00:30:56,960 However, forensic technology 583 00:30:56,960 --> 00:30:59,320 also means that it is very difficult 584 00:30:59,320 --> 00:31:00,960 to hide money forever, 585 00:31:00,960 --> 00:31:02,960 but people try. 586 00:31:02,960 --> 00:31:04,960 (Narrator) Police also discovered 587 00:31:04,960 --> 00:31:08,960 a call was made to QuickBooks customer services 588 00:31:08,960 --> 00:31:10,960 on February 9, 2010. 589 00:31:10,960 --> 00:31:14,320 Someone asked the customer-service rep 590 00:31:14,320 --> 00:31:17,960 to basically delete the QuickBooks account 591 00:31:17,960 --> 00:31:19,960 and all record of it, 592 00:31:19,960 --> 00:31:22,960 and this caught the customer-service rep off guard, 593 00:31:22,960 --> 00:31:24,000 because in all of his experience, 594 00:31:24,000 --> 00:31:27,640 no-one had ever wanted an entire account deleted. 595 00:31:27,640 --> 00:31:30,320 So he made very detailed notes 596 00:31:30,320 --> 00:31:32,960 about that call. 597 00:31:32,960 --> 00:31:35,960 And the process, though, was, 598 00:31:35,960 --> 00:31:40,320 OK, Mr McStay, I will send you a confirmatory email 599 00:31:40,320 --> 00:31:42,960 with a hyperlink in it for you to then log in 600 00:31:42,960 --> 00:31:45,960 and confirm that that's the action you want to take. 601 00:31:45,960 --> 00:31:47,960 Until that's done, we can't delete the account. 602 00:31:47,960 --> 00:31:50,960 And that ended the call. 603 00:31:50,960 --> 00:31:54,960 It also logged the phone number from which that call was made. 604 00:31:54,960 --> 00:31:58,480 That call came from Charles Merritt's cell phone. 605 00:32:00,960 --> 00:32:02,000 (Narrator) Police began focusing 606 00:32:02,000 --> 00:32:04,960 on Charles Merritt's cell phone activity 607 00:32:04,960 --> 00:32:07,960 around the time of the family's murder. 608 00:32:07,960 --> 00:32:10,960 On October 22, 2014, 609 00:32:10,960 --> 00:32:14,800 Merritt was brought back in for questioning. 610 00:32:14,800 --> 00:32:17,960 Where did you go February 6th? I don't remember. 611 00:32:17,960 --> 00:32:19,960 Where do your phone records show you're at on February 6th? 612 00:32:19,960 --> 00:32:21,800 I have no clue. 613 00:32:21,800 --> 00:32:22,960 High desert. OK. 614 00:32:22,960 --> 00:32:26,960 Where is a key area in the high desert that we've discussed? 615 00:32:26,960 --> 00:32:28,960 Where Joseph was buried, you mean? 616 00:32:28,960 --> 00:32:31,960 Why would your phone show you... 617 00:32:31,960 --> 00:32:34,960 at the gravesite on February 6th? 618 00:32:34,960 --> 00:32:37,960 Not possible. I wasn't there. 619 00:32:37,960 --> 00:32:40,960 Why would your phone records show you there? 620 00:32:40,960 --> 00:32:42,960 Couldn't have. Oh, they do. 621 00:32:47,320 --> 00:32:49,960 (Narrator) On November 5, 2014, 622 00:32:49,960 --> 00:32:52,960 police arrested Charles Merritt 623 00:32:52,960 --> 00:32:55,960 for the murder of the McStay family. 624 00:32:55,960 --> 00:32:58,960 (Britt) The killing of the McStay family 625 00:32:58,960 --> 00:33:00,960 was not an accident. 626 00:33:00,960 --> 00:33:03,320 In California, to be guilty of first-degree murder, 627 00:33:03,320 --> 00:33:06,960 it has to be done wilfully, deliberately, and premeditatedly. 628 00:33:06,960 --> 00:33:09,960 It is not uncommon for any defendant, 629 00:33:09,960 --> 00:33:12,960 especially in a murder case, to not admit guilt. 630 00:33:12,960 --> 00:33:17,960 So it was not surprising that Merritt did not. 631 00:33:17,960 --> 00:33:19,960 He's presumed innocent. 632 00:33:19,960 --> 00:33:23,960 He has to be proven guilty beyond a reasonable doubt. 633 00:33:23,960 --> 00:33:25,960 (Narrator) While Charles "Chase" Merritt 634 00:33:25,960 --> 00:33:28,960 was not separately charged with financial crimes, 635 00:33:28,960 --> 00:33:31,960 such as fraud, forgery, or embezzlement, 636 00:33:31,960 --> 00:33:33,960 his fraudulent financial activity 637 00:33:33,960 --> 00:33:37,960 was central to the prosecution's murder case. 638 00:33:37,960 --> 00:33:40,320 You link these activities to Merritt 639 00:33:40,320 --> 00:33:42,480 multiple different ways. 640 00:33:42,480 --> 00:33:44,960 One, he had made an admission 641 00:33:44,960 --> 00:33:46,960 to having access to the QuickBooks. 642 00:33:46,960 --> 00:33:49,800 Second, who would create a vendor account 643 00:33:49,800 --> 00:33:52,960 and write cheques to Charles Merritt? 644 00:33:52,960 --> 00:33:54,960 Wouldn't they write cheques to themselves? 645 00:33:54,960 --> 00:33:57,960 And then the QuickBooks call to delete the account 646 00:33:57,960 --> 00:34:00,160 came from Merritt's cell phone. 647 00:34:00,160 --> 00:34:02,960 Could it have been some co-conspirator of Merritt? 648 00:34:02,960 --> 00:34:06,960 Sure, but it was still Merritt's phone. 649 00:34:06,960 --> 00:34:09,320 (Narrator) In January 2019, 650 00:34:09,320 --> 00:34:11,960 after four years of preliminary hearings, 651 00:34:11,960 --> 00:34:16,960 Charles Merritt's murder trial began in San Bernardino County. 652 00:34:16,960 --> 00:34:18,960 (Scott) Defence tried to make the case 653 00:34:18,960 --> 00:34:21,320 that Dan Kavanaugh, the other partner 654 00:34:21,320 --> 00:34:24,960 who was the Webmaster effectively of the business, 655 00:34:24,960 --> 00:34:27,960 had more of an incentive... 656 00:34:27,960 --> 00:34:31,320 to get rid of Joseph. 657 00:34:31,320 --> 00:34:33,000 (Narrator) The defence team maintained 658 00:34:33,000 --> 00:34:34,960 that as an employee of the McStays, 659 00:34:34,960 --> 00:34:38,960 Merritt had no reason to murder the family. 660 00:34:38,960 --> 00:34:41,960 (Scott) The things that remain a bit of a mystery 661 00:34:41,960 --> 00:34:45,960 are why any of his business partners 662 00:34:45,960 --> 00:34:49,960 would find it advantageous to themselves 663 00:34:49,960 --> 00:34:53,320 to kill an entire family. 664 00:34:53,320 --> 00:34:56,960 (Keri) There was a high level of violence, 665 00:34:56,960 --> 00:34:59,320 violence that we usually see 666 00:34:59,320 --> 00:35:01,960 when there's a very... 667 00:35:01,960 --> 00:35:05,960 personal reason. 668 00:35:05,960 --> 00:35:08,960 When we see that level of violence, 669 00:35:08,960 --> 00:35:11,960 there's usually an interpersonal connection 670 00:35:11,960 --> 00:35:14,000 taking out the rage. 671 00:35:14,000 --> 00:35:18,960 To do that on children who had nothing to do with this 672 00:35:18,960 --> 00:35:21,160 shows what kind of man this was. 673 00:35:26,960 --> 00:35:29,320 (Narrator) Despite a lack of forensic evidence 674 00:35:29,320 --> 00:35:30,960 at the murder scene, 675 00:35:30,960 --> 00:35:33,960 police were able to build a strong case 676 00:35:33,960 --> 00:35:36,320 based on circumstantial evidence. 677 00:35:36,320 --> 00:35:38,960 The house, from a forensic standpoint 678 00:35:38,960 --> 00:35:42,960 for criminal investigators, was surprisingly clean. 679 00:35:42,960 --> 00:35:44,960 11 days had passed 680 00:35:44,960 --> 00:35:47,960 from the time... 681 00:35:47,960 --> 00:35:50,320 that we know that they were last... 682 00:35:50,320 --> 00:35:53,960 known to exist, on February 4th. 683 00:35:53,960 --> 00:35:56,960 We know that during that time, Merritt went to the house, 684 00:35:56,960 --> 00:35:58,960 based on his cell phone pings, 685 00:35:58,960 --> 00:36:02,320 at least two to three times by himself. 686 00:36:02,320 --> 00:36:04,960 And then, ultimately, 687 00:36:04,960 --> 00:36:06,960 during San Diego's initial investigation, 688 00:36:06,960 --> 00:36:08,960 they were able to get 689 00:36:08,960 --> 00:36:11,960 a neighbour's surveillance-camera footage 690 00:36:11,960 --> 00:36:15,960 of a vehicle leaving the McStays house on February 4th 691 00:36:15,960 --> 00:36:17,960 in the evening hours 692 00:36:17,960 --> 00:36:22,960 that we contended was consistent with Merritt's truck. 693 00:36:22,960 --> 00:36:25,960 (Narrator) Crucially, Charles Merritt's phone records 694 00:36:25,960 --> 00:36:27,960 also showed his cell phone was switched off 695 00:36:27,960 --> 00:36:30,960 the night the McStay family disappeared. 696 00:36:30,960 --> 00:36:33,960 Merritt had left Fallbrook... 697 00:36:33,960 --> 00:36:35,960 his phone on... 698 00:36:35,960 --> 00:36:39,320 pinging on towers headed southbound on the interstate 699 00:36:39,320 --> 00:36:41,960 to McStay's house, 700 00:36:41,960 --> 00:36:44,960 suddenly goes off the grid, off the network. 701 00:36:44,960 --> 00:36:48,960 Whether it's powered off, turned into airplane mode, 702 00:36:48,960 --> 00:36:50,960 battery removed, whatever, 703 00:36:50,960 --> 00:36:52,960 goes off the grid for several hours 704 00:36:52,960 --> 00:36:55,960 and then mysteriously popping back on the radar, 705 00:36:55,960 --> 00:36:57,960 or on the network, 706 00:36:57,960 --> 00:37:01,960 after that several hours of disappearance. 707 00:37:01,960 --> 00:37:03,960 While it's circumstantial, 708 00:37:03,960 --> 00:37:06,960 it's a significantly overwhelming circumstantial case 709 00:37:06,960 --> 00:37:09,960 that pointed only to Merritt, no other individual. 710 00:37:09,960 --> 00:37:12,960 He had the motive... 711 00:37:12,960 --> 00:37:15,960 the loss of their cash cow. 712 00:37:15,960 --> 00:37:19,960 Some people would characterise jumping to murder 713 00:37:19,960 --> 00:37:22,960 is a very far leap. 714 00:37:22,960 --> 00:37:24,320 However... 715 00:37:24,320 --> 00:37:26,960 when you look at an individual like Charles Merritt, 716 00:37:26,960 --> 00:37:29,960 one could imagine he went to that house that night 717 00:37:29,960 --> 00:37:31,320 to confront Joseph McStay... 718 00:37:31,320 --> 00:37:33,960 (suspenseful music) 719 00:37:33,960 --> 00:37:36,960 And the worst of the worst got the best of him. 720 00:37:36,960 --> 00:37:38,960 He turned to violence. 721 00:37:41,960 --> 00:37:44,320 (Narrator) Despite the lack of incriminating DNA 722 00:37:44,320 --> 00:37:45,960 at the McStay's home, 723 00:37:45,960 --> 00:37:48,960 the prosecution were able to present 724 00:37:48,960 --> 00:37:51,000 some forensic evidence to the jury. 725 00:37:51,000 --> 00:37:52,960 What emerged in the trial 726 00:37:52,960 --> 00:37:56,960 was that the detectives had found... 727 00:37:56,960 --> 00:37:59,960 his DNA in the Trooper 728 00:37:59,960 --> 00:38:01,960 that had been parked in the parking lot 729 00:38:01,960 --> 00:38:03,960 near the border. 730 00:38:03,960 --> 00:38:07,960 When detectives seize the Isuzu Trooper 731 00:38:07,960 --> 00:38:09,960 from the tow yard, 732 00:38:09,960 --> 00:38:13,960 it's taken, and it's processed at the time for fingerprints, 733 00:38:13,960 --> 00:38:17,960 for DNA swabs, inventory of the contents. 734 00:38:17,960 --> 00:38:22,960 San Bernardino County tested those and developed a DNA profile 735 00:38:22,960 --> 00:38:24,960 consistent with Merritt... 736 00:38:24,960 --> 00:38:27,960 on a couple different locations in the car, 737 00:38:27,960 --> 00:38:32,960 including the steering wheel and the gear-shifter controls. 738 00:38:32,960 --> 00:38:35,960 While it wasn't enough to say he was a usual driver, 739 00:38:35,960 --> 00:38:37,960 it was so overwhelming, 740 00:38:37,960 --> 00:38:39,960 it was there on the steering wheel. 741 00:38:43,320 --> 00:38:46,960 He claimed to have never driven that vehicle, 742 00:38:46,960 --> 00:38:49,800 so why would his DNA be on the steering wheel? 743 00:38:49,800 --> 00:38:52,320 It was a circumstantial case, though. 744 00:38:52,320 --> 00:38:57,320 There was no blood in the house, 745 00:38:57,320 --> 00:39:00,960 no indication of where the actual killings took place, 746 00:39:00,960 --> 00:39:03,320 although I guess they could have taken place 747 00:39:03,320 --> 00:39:06,960 at the site where the remains were found. 748 00:39:06,960 --> 00:39:09,320 (Narrator) While there was mounting evidence 749 00:39:09,320 --> 00:39:12,800 pointing to Charles Merritt being responsible for the killing, 750 00:39:12,800 --> 00:39:15,960 one huge question still hung over the case. 751 00:39:15,960 --> 00:39:18,640 How did they die? 752 00:39:18,640 --> 00:39:20,960 What had lured them out of the house 753 00:39:20,960 --> 00:39:24,640 that night, February 4, 2010? 754 00:39:26,960 --> 00:39:29,960 (dramatic music) 755 00:39:29,960 --> 00:39:31,960 (Narrator) Towards the end of the trial, 756 00:39:31,960 --> 00:39:34,960 the prosecution presented a picture of what they believed 757 00:39:34,960 --> 00:39:36,960 happened that night. 758 00:39:36,960 --> 00:39:38,960 (Britt) There is a theory, 759 00:39:38,960 --> 00:39:41,640 a hypothetical theory of what happened in that house, 760 00:39:41,640 --> 00:39:44,960 that at least the initial killing of Joseph 761 00:39:44,960 --> 00:39:47,960 may have been in a heated dispute 762 00:39:47,960 --> 00:39:50,960 about the business and being sidelined, 763 00:39:50,960 --> 00:39:55,960 and he lost his cool and... 764 00:39:55,960 --> 00:39:57,960 disabled Joseph in some way. 765 00:40:00,960 --> 00:40:03,960 But when it comes to Summer 766 00:40:03,960 --> 00:40:06,960 and Gianni and Joseph... 767 00:40:06,960 --> 00:40:09,960 there is no explanation 768 00:40:09,960 --> 00:40:12,960 or justification or mitigation 769 00:40:12,960 --> 00:40:15,960 of why you would destroy 770 00:40:15,960 --> 00:40:18,800 the skulls of those three individuals, 771 00:40:18,800 --> 00:40:20,960 other than they were witnesses 772 00:40:20,960 --> 00:40:23,960 to your crime or crimes. 773 00:40:23,960 --> 00:40:28,320 A defenceless four-year-old and just turning three-year-old 774 00:40:28,320 --> 00:40:32,960 bashed in the head purportedly with a sledgehammer, 775 00:40:32,960 --> 00:40:35,960 Summer's face shattered 776 00:40:35,960 --> 00:40:39,320 into dozens of pieces 777 00:40:39,320 --> 00:40:44,320 is a lot of deliberate anger being taken out on that person. 778 00:40:46,960 --> 00:40:48,960 The fact that he was able to use a sledgehammer, 779 00:40:48,960 --> 00:40:51,960 which is a weapon that he would have had 780 00:40:51,960 --> 00:40:53,960 to have been in close proximity, 781 00:40:53,960 --> 00:40:55,960 shows the level of anger involved. 782 00:40:55,960 --> 00:40:57,960 He wants to take revenge on the man, 783 00:40:57,960 --> 00:41:00,960 but he takes his anger out on the entire family. 784 00:41:00,960 --> 00:41:03,960 And that's the bit that's really difficult to understand here. 785 00:41:05,960 --> 00:41:07,960 (Britt) If you interpret the evidence another way, 786 00:41:07,960 --> 00:41:11,960 which was they were disabled, removed from the house, 787 00:41:11,960 --> 00:41:14,640 and then even killed at the burial site, 788 00:41:14,640 --> 00:41:19,320 you know, that's, what, a 100-mile drive 789 00:41:19,320 --> 00:41:21,960 from Fallbrook to the high desert 790 00:41:21,960 --> 00:41:25,960 with four people being held captive in some disabled state? 791 00:41:25,960 --> 00:41:28,960 And then to only be murdered at the gravesite 792 00:41:28,960 --> 00:41:30,960 in sight of each other. 793 00:41:32,960 --> 00:41:36,480 No matter how you looked at the evidence, 794 00:41:36,480 --> 00:41:39,800 those killings were wilful, deliberate, and premeditated, 795 00:41:39,800 --> 00:41:43,960 based on just the nature of the injuries inflicted. 796 00:41:47,960 --> 00:41:50,960 (Narrator) On June 10, 2019, 797 00:41:50,960 --> 00:41:53,960 a jury found Charles "Chase" Merritt guilty 798 00:41:53,960 --> 00:41:55,960 on four counts of murder. 799 00:41:59,960 --> 00:42:02,640 Despite strong evidence of embezzlement, 800 00:42:02,640 --> 00:42:06,960 he was not charged or convicted of any financial crimes. 801 00:42:06,960 --> 00:42:08,960 Ultimately, Merritt is responsible 802 00:42:08,960 --> 00:42:11,960 because he's the one with the means, the motive, 803 00:42:11,960 --> 00:42:13,960 and the opportunity to commit these crimes. 804 00:42:13,960 --> 00:42:15,960 No-one else did. 805 00:42:15,960 --> 00:42:18,640 In fact... 806 00:42:18,640 --> 00:42:21,800 he boasted to local news reporters 807 00:42:21,800 --> 00:42:24,320 that he knows that he's the last person 808 00:42:24,320 --> 00:42:26,960 to see them alive. 809 00:42:26,960 --> 00:42:31,960 Well, the last person to see them alive is the actual killer. 810 00:42:31,960 --> 00:42:33,960 It was an interesting turn of phrase, 811 00:42:33,960 --> 00:42:36,960 just like when he referred to them in the past tense. 812 00:42:36,960 --> 00:42:39,960 He very nearly got away with murder. 813 00:42:39,960 --> 00:42:42,960 It was only by a stroke of luck 814 00:42:42,960 --> 00:42:45,320 that the bodies were found. 815 00:42:45,320 --> 00:42:47,320 And in that time, 816 00:42:47,320 --> 00:42:50,960 the family had simply disappeared. 817 00:42:50,960 --> 00:42:53,960 He left no trace. 818 00:42:53,960 --> 00:42:55,960 That shows that this was a man 819 00:42:55,960 --> 00:42:59,960 who was very, very experienced. 820 00:42:59,960 --> 00:43:02,960 He was a professional criminal. 821 00:43:02,960 --> 00:43:05,960 He knew how to get rid of evidence. 822 00:43:05,960 --> 00:43:09,320 And he very, very nearly did get away 823 00:43:09,320 --> 00:43:11,320 with multiple murder. 824 00:43:11,320 --> 00:43:14,960 (Scott) I think a case like this sort of makes you question 825 00:43:14,960 --> 00:43:17,960 whether a quiet neighbourhood is really quiet. 826 00:43:17,960 --> 00:43:21,960 How could something like this happen 827 00:43:21,960 --> 00:43:23,960 in a place like this? 828 00:43:25,480 --> 00:43:28,960 I think that's what makes this case resonate. 829 00:43:30,960 --> 00:43:33,960 (Narrator) On January 21, 2020, 830 00:43:33,960 --> 00:43:37,960 San Bernardino Superior Court Judge Michael Smith 831 00:43:37,960 --> 00:43:41,960 sentenced Charles Merritt to death. 832 00:43:41,960 --> 00:43:44,320 Merritt maintained his innocence 833 00:43:44,320 --> 00:43:48,960 and continues to lobby appeals. 834 00:43:48,960 --> 00:43:50,000 (child babbling) 835 00:43:50,000 --> 00:43:52,960 (Summer) What is it, Chubba? Oh, wow, Chubba. 836 00:43:52,960 --> 00:43:53,960 (Joseph McStay) This is Chubba's 837 00:43:53,960 --> 00:43:55,960 first Christmas present ever in his life. 838 00:43:55,960 --> 00:43:57,960 (Summer) Let's see, Chubba. What'd you get? 839 00:43:57,960 --> 00:44:01,960 (Britt) It's hard to determine what motivated Merritt 840 00:44:01,960 --> 00:44:03,960 to do what he did, 841 00:44:03,960 --> 00:44:07,480 whether it's his greed... 842 00:44:09,320 --> 00:44:12,960 Or desire to continue profiting off Joseph and the business... 843 00:44:14,960 --> 00:44:16,960 Or it's his greed 844 00:44:16,960 --> 00:44:20,960 and having to make up the debt that he found himself in... 845 00:44:20,960 --> 00:44:23,960 or even that... 846 00:44:23,960 --> 00:44:27,320 it spun so out of control, he lost control. 847 00:44:27,320 --> 00:44:31,960 Only he can explain that to us. 848 00:44:31,960 --> 00:44:36,960 (child laughing) (Joseph) All right, stay tuned. 849 00:44:36,960 --> 00:44:39,960 (Narrator) Despite the successful conviction of Charles Merritt, 850 00:44:39,960 --> 00:44:42,960 the McStay murders cast a long shadow 851 00:44:42,960 --> 00:44:45,960 on many of those involved in the case. 852 00:44:45,960 --> 00:44:47,960 I work on a daily basis 853 00:44:47,960 --> 00:44:51,960 with officers who suffer with PTSD. 854 00:44:51,960 --> 00:44:53,960 And there's many causes of that. 855 00:44:53,960 --> 00:44:56,320 But I see often, 856 00:44:56,320 --> 00:44:59,960 when there is a particularly devastating case, 857 00:44:59,960 --> 00:45:02,960 the impact that has on police. 858 00:45:02,960 --> 00:45:06,960 And in this case, you've got two children, 859 00:45:06,960 --> 00:45:09,960 and the way in which they were discarded 860 00:45:09,960 --> 00:45:11,960 and then found, 861 00:45:11,960 --> 00:45:15,960 I imagine that the police on that scene 862 00:45:15,960 --> 00:45:18,320 would have really been impacted by that 863 00:45:18,320 --> 00:45:20,960 and probably needed professional help. 864 00:45:22,320 --> 00:45:25,960 (Britt) So I first realised the emotional impact of a case 865 00:45:25,960 --> 00:45:28,960 was in this case, 866 00:45:28,960 --> 00:45:32,320 and I had their crime-scene tech from San Diego on the stand, 867 00:45:32,320 --> 00:45:34,160 and we were just going through pictures, 868 00:45:34,160 --> 00:45:37,000 and we were going through the processing of the Isuzu Trooper. 869 00:45:37,000 --> 00:45:41,320 And I went to show her a picture... 870 00:45:41,320 --> 00:45:44,960 and I almost lost it, and I couldn't... I just... 871 00:45:44,960 --> 00:45:46,960 I had to stop, take a deep breath, 872 00:45:46,960 --> 00:45:49,960 look away from the damn cameras in the courtroom. 873 00:45:49,960 --> 00:45:51,960 And... 874 00:45:51,960 --> 00:45:53,960 I realised what it was. 875 00:45:53,960 --> 00:45:58,960 I was showing her a picture of Joe Jr's car seat 876 00:45:58,960 --> 00:46:00,960 that was in the Trooper. 877 00:46:00,960 --> 00:46:05,320 It was the exact same car seat that I had put my kids in... 878 00:46:05,320 --> 00:46:08,480 same model, same colour, same everything. 879 00:46:08,480 --> 00:46:10,960 That personal connection was the first time ever, 880 00:46:10,960 --> 00:46:12,960 and it was heart-wrenching. 881 00:46:15,960 --> 00:46:18,960 Because we're not supposed to make these things personal. 882 00:46:18,960 --> 00:46:20,480 They're never personal. 883 00:46:22,960 --> 00:46:23,960 But sometimes they are. 884 00:46:45,960 --> 00:46:47,960 Subtitles by accessibility@itv.com 69992

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