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[Richard Sheffield] Join us,
Tomorrow's World Today.
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As we journey through
the worlds of inspiration,
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00:00:04,939 --> 00:00:08,007
creation, innovation
and production.
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To find the ideas
and technologies
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that are shaping our future.
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On this episode, we visit
the world of innovation,
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to explore, how humans can get
more nutrient absorption.
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Discover how technologies
inspired by nature
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are benefiting the supplements
we take today.
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From Inventionland
world headquarters,
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here's your host George Davison.
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No matter how well
you take care of yourself,
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no matter your workout regimen,
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you simply can't
turn back the clock
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let alone stop it.
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The simple fact is
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we're all getting older
every single day,
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but there are things
that you can do
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to live a life that's healthier.
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There are scientists inventing
all sorts of new formulas
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for vitamins.
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They're also utilizing
time-tested herbal traditions.
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These new formulas
are giving us,
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well, a more natural wellness.
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When you hear
the word fermentation
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you're probably thinking beer,
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but did you know,
that vitamins and minerals
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can also be fermented.
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It was discovered
that when they are,
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they can also help
to breakdown the key nutrients
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and then combine them
with probiotics
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and whole foods,
so that body can absorb
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all that goodness quicker.
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Fermented multivitamins
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are unlocking the power within.
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So, I'd like to find out more
about the technology
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the processes and the promise
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of these nutrients and Vitamins.
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I'm sending Darieth, to Vermont
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to report back
on what she finds.
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[Darieth Chisolm] Hey, George, I'm
here in this beautiful spot in Vermont,
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nestled just above
the green mountains
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surrounded by the finest
that nature has to offer.
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And it's the natural spot
to begin to learn about
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the story of a company
that has been a true pioneer
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in the field
of dietary supplements
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and one the very first
to combine herbs,
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food and nutrients
to promote natural wellness.
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The company I'm talking about
is called New Chapter,
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and it's roots go back to 1982.
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So, follow me as we discover,
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how supplement are made
and used.
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[instrumental music playing]
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I'm really excited to learn the
whole story behind New Chapter.
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Starting from the very beginning
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and more importantly, what the
mission is behind this company
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and how it has grown over
the past nearly four decades.
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This is an amazing facility,
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just as beautiful as the
countryside surrounding it.
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But I know, there's
a whole lot more
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to this place than just
what meets the eye.
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I wanna find out
all about the products
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that have been created
and developed here.
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And for that I'm meeting
with Charlotte Traas,
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who will give me more
on the back story
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and where they grew
the very first herbs.
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Hi, Charlotte.
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Hi, Darieth welcome to Vermont
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[Darieth] Oh thank you,
I'm ready to learn more.
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[Charlotte] Well New Chapter
was found in 1982,
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and we are known
for being leaders
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in innovation within
the supplement industry.
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We were one
of the first companies
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to ferment multi-vitamins
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made with organic ingredients
as well as organic herbals.
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And when you ferment them,
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they actually work differently,
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you know they're formulated
for absorption.
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[Darieth] So, let's talk a
little bit about some of the first
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herbs and ingredients
that you used.
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[Charlotte] Sure,
so New Chapter sources
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from all over the world
where things grow best,
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like turmeric from India
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or elderberry, from small
family farms in Austria.
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And then we also
ferment those ingredients
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and include them
into our multivitamins.
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[Darieth] With all this sourcing
you're doing from around the world,
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you do a lot,
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something tells me
you don't do it alone,
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tell me about some
of your partners.
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[Charlotte] No, we have many
quality partners that we work with,
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one that really stands out
is the Rodale Institute.
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The Rodale Institute
is known for being leaders
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in regenerative agriculture.
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Why don't we go in
and take a look?
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[Darieth] Yeah.
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You know, Charlotte
I really love
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coming to co-ops
and going to farmers markets.
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It's so great
to see such beautiful
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fruits and vegetables.
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But I'm curious,
why is it that we can't really
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get all of the nutrients
that we need
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out of all of these gorgeous
fruits and vegetables?
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[Charlotte] Well you can, but
the truth is, most people don't.
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Unfortunately, our fruit is
lot less nutrient dense now
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than it was in the 1970s.
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In fact, you'd have to eat
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eight oranges today
to get the same nutrition
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that you would've gotten
out of one orange, in the 1970.
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[Darieth] Really, is that
because of soil turnover?
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[Charlotte] Yes, and that's
why it is so important
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to take a multivitamin.
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It's really like
nutritional insurance.
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But, we also partner with
really important situations
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like the Rodale Institute
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and they're really
helpful at putting
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nutrients back in to the soil,
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to make more nutritious food.
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In fact, they've actually
setup a tour for you
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of the Rodale Institute.
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It's in Pennsylvania,
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so, it's about
a five hour drive.
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Okay, well, we are used
to driving and travelling.
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So, I'll head over there,
but I'll be back,
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'cause I have
more questions for you.
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[Charlotte] Well, have a safe
trip and enjoy New England.
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[Darieth] Okay, I will, thanks.
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[Darieth] Well,
I've made it here
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to the Rodale Institute,
to learn more about,
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regenerative organic agriculture
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and how they grow
and compare conventional
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versus organic crop.
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So, let's check in
with Dr. Drew Smith.
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-Hi, Drew,
-Hi, Darieth, how are you?
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- Good to see you.
- Oh, good to see you.
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So tell me a little more about
the work, that you do here.
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[Drew] Well, Rodale Institute
is the birthplace
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of Regenerative
organic agricultures.
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So, we produce organic crops.
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We also do research,
education and outreach
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about organic agriculture.
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[Darieth] But let's talk
specifically about the difference
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between conventional and organic
growing and why you do this research?
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[Drew] Yeah, we have, what
we call the farming systems trial,
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now in its 40th year and it's
a side-by-side comparison,
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of organic
and conventional practices.
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Conventional meaning
the standard
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chemical approach
to agriculture.
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[Darieth] So, how important
is this for someone who's
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maybe trying to choose between
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conventional versus organic
foods and ingredients?
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[Drew] We think it's vital.
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We have seen,
that over the last 70 years,
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there has been a decline in
the nutritional quality of our food
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and at the same time,
our soils have degraded.
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So, we have demonstrated
in our farming systems trial
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and other research projects,
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we can improve soil health
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and we can produce crops
and yields that are comparable
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to the conventional system.
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And our goal was to demonstrate
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that as you improve soil health,
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you can improve the
nutritional quality of food
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and ultimately human health.
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So, I'd love to show you
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-around the farm,
-Yeah.
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[Drew] Why don't we take a look?
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[Andrew] We're on our way to
the vegetable systems trial,
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but I wanted to show you
an example
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of the research that we do here.
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Here we have corn growing
to the right
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using our standard
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organic practices using tillage,
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where we've demonstrated,
that we can produce yields
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comparable to
the conventional system.
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But right next to it,
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we have a no-till system,
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where we, we not use tillage.
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And we... developed the system
without the use of herbicides
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to grow no-till corn
and other crops.
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And what we will be able to show
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over a long period of time
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is that we can have yields,
in corn and other crops
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that are comparable
to our standard organic system
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without the use of tillage.
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And this is an example
of the kind of systems that we
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are working on here,
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that are effective, efficient
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- and regenerative.
- Hmm.
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[Drew] So, Darieth,
we're now in the middle
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of the vegetable systems trial,
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where we are growing
organic vegetables
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and here we have organic
uh, vegetable plots
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and just 30 feet away,
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we are growing
conventional vegetable plots.
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And we're comparing soil health
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as well as nutritional quality
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of the fruits and vegetables
grown there.
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We're specifically,
growing root crops
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like potatoes, which is the most
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consumed vegetable in the world.
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Uh, fruit crops like
butternut squash
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as well as leafy greens.
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[Darieth] How do you research
or measure the nutritional density?
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[Drew] Well,
after we harvest the crops,
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we process them in the lab,
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and then we measure in
the nutrients.
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And these are vitamins,
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minerals, amino acids, proteins
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as well as bioactive compounds.
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Such as Lycopene, Beta-carotene
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and anthocyanin
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which we're now learning are
critically important for human health.
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[Darieth] And how does all of
this relate to your relationship
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with New Chapter?
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[Drew] Well, New Chapter's
a philanthropic partner
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that is specifically funding
the vegetable systems trial.
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And without
philanthropic partnerships,
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uh, we really couldn't
run these trials.
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[Darieth] I'm heading
back to Vermont
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to take another look
at their process.
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Understanding the critical role
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that regenerative organic
agriculture plays
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in the company's mission.
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[Charlotte] When you
smell this kimchi,
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what do you smell?
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[man] Ooh, nasty.
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[Charlotte] That's the power
of fermentation in action.
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When you think of fermentation,
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what's one of the first things
that comes to your mind?
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- [man] Beer.
- [Charlotte laughs]
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[inhales]
Yes.
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But the cool part is, is that
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fermentation actually
transforms foods.
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It starts with simple
things, like cabbage
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and turns it into kimchi
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or milk and transforms
into yoghurt.
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You would never give a
6-month-old baby milk, would you?
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But yoghurt is so gentle
on the stomach,
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thanks to fermentation.
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00:10:01,735 --> 00:10:03,702
And it's actually
one of the first foods
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that doctors recommend
that you give a baby.
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[Darieth] And how is
fermentation used in your products?
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00:10:08,709 --> 00:10:09,908
[Charlotte] It's so cool.
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We start with
a Saccharomyces cerevisiae
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which is a fancy name
for brewer's yeast, right?
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And we create a broth,
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and we feed the Saccharomyces,
the nutrients.
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It's like, vitamin A, vitamin C,
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so that it actually
incorporates in to
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the cell structure of
the Saccharomyces cerevisiae,
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00:10:27,060 --> 00:10:28,727
[Darieth]
And what about probiotics?
253
00:10:28,729 --> 00:10:31,463
Yes, a lot of fermented foods
are probiotic rich
254
00:10:31,465 --> 00:10:33,298
and that's why we add probiotics
255
00:10:33,300 --> 00:10:35,266
into our fermentation process.
256
00:10:35,268 --> 00:10:38,436
Do, multivitamins help
with nutrient deficiencies?
257
00:10:38,438 --> 00:10:39,570
[Charlotte] Absolutely,
258
00:10:39,572 --> 00:10:42,440
multivitamins are a lot
like nutritional insurance.
259
00:10:42,442 --> 00:10:45,243
Many adults are vitamin D3
deficient, right?
260
00:10:45,245 --> 00:10:47,412
And multivitamins help cover
your bases,
261
00:10:47,414 --> 00:10:49,347
especially during the winter,
262
00:10:49,349 --> 00:10:51,416
when you're probably
not getting enough sunlight.
263
00:10:51,418 --> 00:10:52,984
[Darieth] And what about
your other products?
264
00:10:52,986 --> 00:10:55,286
[Charlotte] We have many
other products that incorporate
265
00:10:55,288 --> 00:10:57,122
fermented nutrients like,
266
00:10:57,124 --> 00:11:00,025
our Bone Strength Take Care
has fermented D3 in it,
267
00:11:00,027 --> 00:11:02,927
or we make a fermented
turmeric product as well.
268
00:11:02,929 --> 00:11:05,296
- [Darieth] And fish oils?
- [Charlotte] Absolutely.
269
00:11:05,298 --> 00:11:08,600
Let's wrap up here and I'll
show you our sustainable fish oil.
270
00:11:35,461 --> 00:11:37,462
[Darieth] We are here
along the water in New England
271
00:11:37,464 --> 00:11:40,098
and that brings me to this
question about fish oil
272
00:11:40,100 --> 00:11:42,467
and why it's important
to take fish oil?
273
00:11:42,469 --> 00:11:44,369
[Charlotte] Well,
your body needs fats
274
00:11:44,371 --> 00:11:46,738
to function properly,
especially your brain
275
00:11:46,740 --> 00:11:48,206
which is why you should have
276
00:11:48,208 --> 00:11:50,542
omega's to fulfill healthy fats
277
00:11:50,544 --> 00:11:52,377
'cause, you know,
fats really got a bad rep
278
00:11:52,379 --> 00:11:54,245
that they were all bad,
but they're not.
279
00:11:54,247 --> 00:11:56,347
And that's why we make
our Wholemega,
280
00:11:56,349 --> 00:11:58,817
which is wild
Alaskan Salmon Oil.
281
00:11:58,819 --> 00:12:00,752
[Darieth] Why do you go
to Alaska to source it?
282
00:12:00,754 --> 00:12:02,754
[Charlotte] Because our oceans
are very fragile,
283
00:12:02,756 --> 00:12:05,190
and the wild Alaskan salmon
is sustainable.
284
00:12:05,192 --> 00:12:06,524
What happens is, is that
285
00:12:06,526 --> 00:12:08,593
the fillets go to
your seafood counter
286
00:12:08,595 --> 00:12:10,695
and we use the trim
or what's left over
287
00:12:10,697 --> 00:12:12,297
to press and make Wholemega.
288
00:12:12,299 --> 00:12:15,266
[Darieth] There are lot of fish
oils out here and a lot of choices
289
00:12:15,268 --> 00:12:17,102
but how do you know that
you're choosing the right one
290
00:12:17,104 --> 00:12:18,136
and it's actually doing
291
00:12:18,138 --> 00:12:20,038
what it's supposed to be doing?
292
00:12:20,040 --> 00:12:22,307
[Charlotte] Wholemega was
clinically tested and shown to reduce
293
00:12:22,309 --> 00:12:25,610
triglyceride levels by 8.5%,
in just two weeks.
294
00:12:25,612 --> 00:12:27,178
That's amazing.
295
00:12:41,093 --> 00:12:42,127
Hey, Charlotte welcome to
296
00:12:42,129 --> 00:12:43,862
Phipps Conservatory,
in Pittsburgh.
297
00:12:43,864 --> 00:12:46,197
Thanks' so much. I've never
been here before, it's amazing.
298
00:12:46,199 --> 00:12:48,099
It is amazing, it's so great
to see you again.
299
00:12:48,101 --> 00:12:49,434
It's so good to see you too.
300
00:12:49,436 --> 00:12:51,035
Why don't we take a walk
and check it out?
301
00:12:51,037 --> 00:12:52,170
Sound's great.
302
00:13:00,112 --> 00:13:02,247
So Charlotte, I would assume
that most people
303
00:13:02,249 --> 00:13:04,916
worry that they're actually
getting the ingredients
304
00:13:04,918 --> 00:13:06,451
that are listed on the bottle.
305
00:13:06,453 --> 00:13:07,285
How do they know?
306
00:13:07,287 --> 00:13:08,720
Well, they don't.
307
00:13:08,722 --> 00:13:11,156
Adulteration which is when
the ingredient is something
308
00:13:11,158 --> 00:13:13,191
different than it says
on the side of the bottle
309
00:13:13,193 --> 00:13:15,360
happens more often
than it should.
310
00:13:15,362 --> 00:13:18,129
At best, it means you'll get
a product that doesn't work.
311
00:13:18,131 --> 00:13:19,264
At worse,
312
00:13:19,266 --> 00:13:20,932
it could be down
right dangerous.
313
00:13:20,934 --> 00:13:23,301
Like when it was found that
they were including peanut skin
314
00:13:23,303 --> 00:13:25,170
in some grape seed
extract products.
315
00:13:25,172 --> 00:13:28,206
Really, how does
your company ensure it's...
316
00:13:28,208 --> 00:13:30,708
New Chapter partners with
cutting edge third party labs
317
00:13:30,710 --> 00:13:33,545
like Alkemists, to ensure
plant identity.
318
00:13:33,547 --> 00:13:36,314
We call it giving our
botanicals a little TLC.
319
00:13:36,316 --> 00:13:38,149
- TLC?
- HPTLC.
320
00:13:38,151 --> 00:13:39,183
So, what is that?
321
00:13:39,185 --> 00:13:41,352
It's High Performance
Thin Layer Chromatography.
322
00:13:41,354 --> 00:13:43,988
It's a great way to identify
plants and botanicals.
323
00:13:43,990 --> 00:13:45,623
- So, tell me more.
- Sure
324
00:13:50,396 --> 00:13:52,897
High Performance
Thin Layer Chromatography
325
00:13:52,899 --> 00:13:55,500
is a great plant identity test.
326
00:13:55,502 --> 00:13:58,636
It measures different
phytochemicals within the plant
327
00:13:58,638 --> 00:14:00,205
against world class samples,
328
00:14:00,207 --> 00:14:01,773
to make sure a plant is
what it says it is.
329
00:14:01,775 --> 00:14:04,809
So, does every
supplemental company do this?
330
00:14:04,811 --> 00:14:07,045
No, that's what makes New
Chapter special and unique.
331
00:14:07,047 --> 00:14:08,479
We really try
to go the extra mile
332
00:14:08,481 --> 00:14:10,348
to ensure quality
for our customers.
333
00:14:12,318 --> 00:14:13,751
[Elan M. Sudberg]
Alkemists labs and New Chapter
334
00:14:13,753 --> 00:14:15,954
have been partnering
for over a decade.
335
00:14:15,956 --> 00:14:18,756
At Alkemists Labs, we help
our clients be the botanical best,
336
00:14:18,758 --> 00:14:21,359
by first making sure they have
the correct starting ingredients.
337
00:14:22,027 --> 00:14:24,329
What makes HPTLC special
338
00:14:24,331 --> 00:14:26,331
is that it tells the clearest
and most unarguable
339
00:14:26,333 --> 00:14:27,999
story about a plant's identity,
340
00:14:28,001 --> 00:14:29,868
by matching
phytochemical fingerprints
341
00:14:29,870 --> 00:14:31,736
of the test sample
to the chemical finger prints
342
00:14:31,738 --> 00:14:33,171
of a control sample.
343
00:14:33,173 --> 00:14:34,472
I think the consumers
feel trust.
344
00:14:34,474 --> 00:14:36,074
I think they feel like,
345
00:14:36,076 --> 00:14:37,542
they're proud of their purchase,
346
00:14:37,544 --> 00:14:39,444
when they look at
a brand that shows
347
00:14:39,446 --> 00:14:40,478
the whole quality story
348
00:14:40,480 --> 00:14:42,447
and not just use
of proprietary methods.
349
00:14:42,449 --> 00:14:44,616
Or stands
behind confidentiality.
350
00:15:08,440 --> 00:15:11,309
[Darieth] I've made it here to
the board room at New Chapter
351
00:15:11,311 --> 00:15:14,312
and I'm joined with the general
manager Blaine Streisand.
352
00:15:14,314 --> 00:15:16,180
Blaine, let's get started
talking a little bit about
353
00:15:16,182 --> 00:15:19,584
National Safety Foundation,
who are they?
354
00:15:19,586 --> 00:15:22,487
[Blaine] So the NSF is
a third party organization,
355
00:15:22,489 --> 00:15:25,156
who has been around since 1944.
356
00:15:25,158 --> 00:15:27,158
There focus is on, uh,
357
00:15:27,160 --> 00:15:29,494
certifying that all products
meet public health
358
00:15:29,496 --> 00:15:31,162
and safety standards.
359
00:15:31,164 --> 00:15:33,331
We do extensive partnering
with them,
360
00:15:33,333 --> 00:15:37,135
uh, mostly around ethical
and sustainable sourcing.
361
00:15:37,137 --> 00:15:40,204
[Darieth] So, you also work
with them on an assessment tool,
362
00:15:40,206 --> 00:15:41,906
tell me a little more about
that and how that works.
363
00:15:41,908 --> 00:15:46,444
Yeah, they've helped us develop
an ethical sourcing assessment tool.
364
00:15:46,446 --> 00:15:48,579
To make sure that each
and every supplier
365
00:15:48,581 --> 00:15:51,182
abides by a standard
366
00:15:51,184 --> 00:15:53,418
and a threshold that is
essential to meeting
367
00:15:53,420 --> 00:15:55,453
New Chapter's
high quality standards.
368
00:15:55,455 --> 00:15:57,322
Whether it be
sustainable sourcing,
369
00:15:57,324 --> 00:15:59,357
whether it be
high quality ingredients
370
00:15:59,359 --> 00:16:01,826
whether it be
paying farmers for wages,
371
00:16:01,828 --> 00:16:03,161
whatever it may be,
372
00:16:03,163 --> 00:16:05,029
this is a foundational platform
373
00:16:05,031 --> 00:16:07,298
that New Chapter is built off of
374
00:16:07,300 --> 00:16:09,434
to ensure that every
single product
375
00:16:09,436 --> 00:16:11,202
that we deliver to the market
376
00:16:11,204 --> 00:16:12,904
is consistent,
377
00:16:12,906 --> 00:16:15,173
high quality and efficacious
for the end user.
378
00:16:15,175 --> 00:16:17,575
[Darieth] So, it sounds to me
like they are really important
379
00:16:17,577 --> 00:16:19,143
to you meeting
the responsibility
380
00:16:19,145 --> 00:16:20,244
to your end consumer.
381
00:16:20,246 --> 00:16:21,980
[Blaine] That's correct,
not only do they help us
382
00:16:21,982 --> 00:16:24,182
partner with suppliers
who provide us
383
00:16:24,184 --> 00:16:25,817
these highest quality
ingredients
384
00:16:25,819 --> 00:16:27,352
for our products today,
385
00:16:27,354 --> 00:16:29,721
but we also work with them
very diligently
386
00:16:29,723 --> 00:16:32,190
on how to find new suppliers
for the future.
387
00:16:32,192 --> 00:16:34,125
[Darieth] We are under
an incredible
388
00:16:34,127 --> 00:16:37,161
amount of stress these days
and our nutrition is challenged.
389
00:16:37,163 --> 00:16:39,497
Why is supplementation
is so important
390
00:16:39,499 --> 00:16:40,932
now and in the future?
391
00:16:40,934 --> 00:16:43,368
[Blaine] We need to focus
on eating good foods
392
00:16:43,370 --> 00:16:45,136
and also supplementing them,
393
00:16:45,138 --> 00:16:47,238
where we're
nutritionally deficient.
394
00:16:47,240 --> 00:16:48,439
And it's important for the...
395
00:16:48,441 --> 00:16:50,441
for us in the future,
to make sure
396
00:16:50,443 --> 00:16:53,077
that we're working with
manufacturers and suppliers,
397
00:16:53,079 --> 00:16:55,313
who are focused
on ethically sourcing,
398
00:16:55,315 --> 00:16:58,216
sustainability
and regenerative farming
399
00:16:58,218 --> 00:17:00,885
to improve the overall
nutritional outtake of food
400
00:17:00,887 --> 00:17:02,320
and also supplementation.
401
00:17:02,322 --> 00:17:04,522
[Darieth] You know, I
generally take something back
402
00:17:04,524 --> 00:17:06,424
for George,
and so is there something
403
00:17:06,426 --> 00:17:07,525
that you might recommend?
404
00:17:07,527 --> 00:17:09,994
[Blaine] Yeah, there is
one product that I suggest,
405
00:17:09,996 --> 00:17:12,296
to, to George,
one of our multivitamins.
406
00:17:12,298 --> 00:17:14,866
It's a Man's 55+,
407
00:17:14,868 --> 00:17:17,902
uh, multivitamin and I'd
encourage him to take this.
408
00:17:17,904 --> 00:17:19,537
He needs it and I'm sure
he'll use it.
409
00:17:19,539 --> 00:17:21,239
- [Darieth] So, thank you so much.
- Wish him the best.
410
00:17:21,241 --> 00:17:22,306
[Darieth] Thanks.
411
00:17:23,409 --> 00:17:25,276
[Blaine] Our mission is to
412
00:17:25,278 --> 00:17:27,445
raise the bar
on health and wellness
413
00:17:27,447 --> 00:17:28,713
for people on planet.
414
00:17:28,715 --> 00:17:30,114
And we're gonna continue
to do that.
415
00:17:30,116 --> 00:17:32,183
The question is how
much more do we do
416
00:17:32,185 --> 00:17:33,985
and how much further do we push?
417
00:17:33,987 --> 00:17:37,422
And the key will be
building, uh,
418
00:17:37,424 --> 00:17:40,191
principles and pushing people
around us,
419
00:17:40,193 --> 00:17:42,727
to continue to keep up
the pace that, that we are.
420
00:17:42,729 --> 00:17:45,496
If we stay true
to our principles,
421
00:17:45,498 --> 00:17:47,398
we will have done
a very good job.
422
00:17:47,400 --> 00:17:49,434
Of course, no one
is going to look
423
00:17:49,436 --> 00:17:51,803
like they do in 25 to 30 years.
424
00:17:51,805 --> 00:17:54,939
The world is evolving
in incredibly rapid pace.
425
00:17:54,941 --> 00:17:56,908
Uh, but we have, what I believe,
426
00:17:56,910 --> 00:17:59,477
is a foundational mission,
427
00:17:59,479 --> 00:18:02,280
that I think should be
part of who we are
428
00:18:02,282 --> 00:18:06,084
for the best of the future
of the brand.
429
00:18:08,854 --> 00:18:10,254
Charlotte, here's George.
430
00:18:10,256 --> 00:18:11,956
- Thank you.
- You're welcome.
431
00:18:11,958 --> 00:18:13,257
- Hi, Charlotte.
- [Charlotte] Hi.
432
00:18:13,259 --> 00:18:15,226
- Welcome.
- [Charlotte] Thank you.
433
00:18:15,228 --> 00:18:17,862
Well, I hope you don't mind,
I set the table for us.
434
00:18:17,864 --> 00:18:18,930
Looks great.
435
00:18:18,932 --> 00:18:21,632
And I went in on
the New Chapter purple today.
436
00:18:21,634 --> 00:18:23,101
I like your style.
437
00:18:23,103 --> 00:18:24,168
Thank you.
438
00:18:24,170 --> 00:18:25,536
Well, please have a seat.
439
00:18:25,538 --> 00:18:26,904
Thank you
440
00:18:26,906 --> 00:18:28,406
Well, I was hoping
441
00:18:28,408 --> 00:18:30,942
you could talk a little bit
about the supplement world.
442
00:18:30,944 --> 00:18:32,844
I mean, I find this interesting,
443
00:18:32,846 --> 00:18:35,012
you know, this industry
has found a way to
444
00:18:35,014 --> 00:18:36,881
blend science
and nature together.
445
00:18:36,883 --> 00:18:37,949
And, uh,
446
00:18:37,951 --> 00:18:39,250
I know you're
an expert in that area,
447
00:18:39,252 --> 00:18:40,418
can you talk with me about it?
448
00:18:40,420 --> 00:18:42,386
Absolutely, I think
it's a great definition
449
00:18:42,388 --> 00:18:44,322
of what we do at New Chapter.
450
00:18:44,324 --> 00:18:46,924
- Connecting science, with nature.
- [George] Hmm.
451
00:18:46,926 --> 00:18:48,993
But it's also
what makes us unique.
452
00:18:48,995 --> 00:18:50,795
You know, we go to
the ends of the Earth,
453
00:18:50,797 --> 00:18:53,297
to find the best
ingredients that we can.
454
00:18:53,299 --> 00:18:57,001
And we try to source them
sustainably whenever possible,
455
00:18:57,003 --> 00:18:59,270
Well let's talk
about sustainability.
456
00:18:59,272 --> 00:19:01,706
In your world why is that
so important Charlotte?
457
00:19:01,708 --> 00:19:03,274
[Charlotte] Well,
sustainability really should be
458
00:19:03,276 --> 00:19:05,009
at the heart
of everything we do.
459
00:19:05,011 --> 00:19:06,878
You know, our Earth's resources
460
00:19:06,880 --> 00:19:08,012
- are finite.
- Hmm.
461
00:19:08,014 --> 00:19:10,314
And so, we have
to protect them to ensure
462
00:19:10,316 --> 00:19:12,383
that our industry keeps going.
463
00:19:12,385 --> 00:19:14,252
And if I was to ask you
464
00:19:14,254 --> 00:19:16,320
well, you know, what are
the two most important,
465
00:19:16,322 --> 00:19:19,423
uh, features to think about
what would be they be?
466
00:19:19,425 --> 00:19:20,958
[Charlotte] Definitely,
sustainability
467
00:19:20,960 --> 00:19:22,026
and quality.
468
00:19:22,028 --> 00:19:23,761
Well, I tell you
that consumer trust
469
00:19:23,763 --> 00:19:24,862
is hard to earn isn't it?
470
00:19:24,864 --> 00:19:26,764
- [Charlotte] Absolutely.
- Mm-hmm.
471
00:19:26,766 --> 00:19:29,133
You know, trust is really key.
And how we build that
472
00:19:29,135 --> 00:19:30,568
- is with transparency.
- Hmm.
473
00:19:30,570 --> 00:19:33,938
Today, I brought an HPTLC,
that stands for
474
00:19:33,940 --> 00:19:36,841
High Performance
Thin Layer chromatography.
475
00:19:36,843 --> 00:19:39,076
Aka, it's a plant identity test.
476
00:19:39,078 --> 00:19:40,845
- All right.
- And basically what it shows
477
00:19:40,847 --> 00:19:43,047
is that New Chapter's ginger
478
00:19:43,049 --> 00:19:47,051
matches up with a world class
botanical sample of ginger.
479
00:19:47,053 --> 00:19:48,953
And that way we know
that our ginger is
480
00:19:48,955 --> 00:19:50,354
not only phytonutrient rich,
481
00:19:50,356 --> 00:19:52,523
but also from an identity angle
482
00:19:52,525 --> 00:19:55,493
so that you know, that we're
giving you authentic ginger.
483
00:19:55,495 --> 00:19:57,128
What a nice find.
484
00:19:57,130 --> 00:19:59,330
- Very authentic.
- Absolutely.
485
00:19:59,332 --> 00:20:01,265
It's how we partner with
Alkemists Labs.
486
00:20:01,267 --> 00:20:02,533
- Yes.
- And they get it,
487
00:20:02,535 --> 00:20:04,735
it's just that extra step
we take in quality,
488
00:20:04,737 --> 00:20:06,637
and we deliver that
to our customers.
489
00:20:06,639 --> 00:20:08,172
We think of it
as wellness well done.
490
00:20:08,174 --> 00:20:10,408
There you go.
Well, thanks for coming in.
491
00:20:10,410 --> 00:20:12,510
Thank you, I also brought you
a couple gifts.
492
00:20:12,512 --> 00:20:14,378
This is our Ginger Force,
it's made with
493
00:20:14,380 --> 00:20:16,948
regeneratively farmed
supercritical ginger.
494
00:20:16,950 --> 00:20:17,949
[George] Wow, thank you.
495
00:20:17,951 --> 00:20:19,617
This is a multivitamin.
496
00:20:19,619 --> 00:20:23,054
[George] Hey it says 55 +,
on here is that for me.
497
00:20:23,056 --> 00:20:24,989
Am I 50 yet, I don't know.
498
00:20:24,991 --> 00:20:26,557
- Thanks Charlotte.
- Thanks George.
39685
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