Original subtitles

[ Police radio chatter ]

[ Siren wailing ]

[ Police radio chatter ]

MAN: Help!

It was an automotive accident.

[ Screaming ]

It scared the [bleep] out of me.

[ Siren wailing ]

Help! Please!

He's at the point now where he's pleading.

[ Screaming ]

We saw a shadow figure of a man.

Who's there?!

It was one of the most terrifying experiences

of my life.

It was all connected to dark forces.

♪♪

They don't train you for something like this.

[ Siren wailing, engine revs ]

WOMAN: Oh, my God!

MAN: 911-- Please state your emergency.

I think it's a ghost! [ Creature snarls ]

[ Screams ]

♪♪

[ Gun cocks, fires ]

[ Woman screams ]

♪♪

[ Siren wailing ]

♪♪

♪♪

[ Loud banging ]

♪♪

Is anyone there?

♪♪

♪♪

[ Loud banging ]

♪♪

♪♪

[ Windows rattling ]

♪♪

[ Screaming ]

[ Siren wailing ]

NARRATOR: Police constable David Elvy,

a seven-year veteran, gets the call.

ELVY: I became a police constable.

I always wanted to be in the police.

Probably helped by the fact that

my father was also a police officer at the time.

[ Siren wailing ]

I was working with a colleague that night.

We received a call regarding possible intruders

at a local nursing home.

The staff there had experienced persons unknown

banging on the outside of the windows

around the nursing home.

Ma'am?

Follow me.

ELVY: The lady indicated that they were upstairs.

♪♪

Up there.

♪♪

♪♪

On the landing upstairs, there was lighting,

but it was very dim lighting,

just purely to illuminate the hallway just slightly.

♪♪

There were times when you couldn't actually see

what was around the corner.

♪♪

Offenders can get themselves into all sorts of hiding places

that you wouldn't necessarily expect.

[ Banging ]

[ Clattering ]

The environment was very, very spooky, actually.

♪♪

But there was absolutely nothing --

no damage or anything amiss.

NARRATOR: The officers move next to the third floor...

♪♪

...the last place where the intruders could possibly be.

♪♪

♪♪

I'm basically prepared for any eventuality.

♪♪

♪♪

I did find it quite unsettling.

Noises that some of the residents were making

were quite unnerving.

[ Snoring and heavy breathing ]

The intruders could potentially be in a bed

hiding in plain sight.

[ Snoring and heavy breathing continues ]

♪♪

Suddenly, someone was staring back at me.

♪♪

And it scared the [bleep] out of me.

What is it?

♪♪

ELVY: Nothing, I guess.

Then I realized fairly quickly

that this was actually a resident,

and they were actually asleep with their eyes open.

Very, very bizarre.

When we're presented with something paranormal in nature,

something which is completely outside of our spectrum

of understanding,

we respond accordingly, which is very difficult

for someone who's trying to make sense of what's going on.

We might have a feeling of being observed.

We might not see ourselves as having,

like, a psychic sense, but what is that?

You know, what exactly does that mean

when we feel that someone is observing us?

That's a sixth sense that is activated in situations

where we may be in danger.

Once we ascertained that the upstairs

was clear of any intruder,

we went around the outside of the premises

to see if there was any sign of damage

or forced entry on any of the shutter windows.

♪♪

David? I'll go this way.

Okay.

♪♪

♪♪

The staff were clearly terrified,

which would be understandable in any of these circumstances.

[ Static crackling ]

[ Squeaking ]

[ Glass shattering ]

In the staff room, there is an intercom system,

and they can then hear what's going on in the wards.

[ Doors banging and squeaking ]

One lady in particular did feel

that the experience was entirely paranormal...

[ Banging ]

[ Glass shattering ]

...that it was all connected to dark forces.

[ Snarling ]

[ Banging and shattering continues ]

Then something else happened that made it even more...

mysterious.

Suddenly, through the intercom, quite clearly,

they all hear all sorts of noises.

[ Banging and shattering continues ]

♪♪

They're inside.

[ Snarling ]

♪♪

Given the fact that all the residents are bed-bound,

the last thing they expected to hear coming through there

were loud, precise footsteps going across the landing.

[ Thudding ]

♪♪

- Nothing? - No, nothing.

♪♪

[ Women screaming ]

Next thing, we hear the ladies screaming...

[ Screaming continues ]

...full-pelt screaming.

Loudest screams ever heard, actually.

NARRATOR: Unexplained noises outside an old English nursing home

suddenly shift to inside,

sending police constable David Elvy and his partner

rushing to the scene.

[ Women screaming ]

I launched myself up the steps...

♪♪

...what I think is in hot pursuit of an intruder.

I heard it. I heard footsteps.

I literally must be seconds away from the person.

♪♪

My adrenaline was really flowing.

♪♪

I wanted to catch him.

♪♪

When I got to the landing, I did start to feel very uneasy.

♪♪

♪♪

Scotty, you take a look down here.

I'll end up here.

All right.

Went very quiet, very dark, very still,

and once again, I heard footsteps...

[ Thudding ]

...very precise thudding of feet on the floor.

♪♪

♪♪

I was scared as hell.

♪♪

KEYES: On a lot of investigations,

we find that spirits seem to be stuck at a particular location,

sometimes even in a particular room or even in a bed.

And it's usually of their own doing.

Psychologically, emotionally, they're trapped there

because they don't believe they can leave.

♪♪

ELVY: It felt very oppressive up there.

It was like the atmosphere had kind of, like, closed in on me.

There are so many examples where a spirit is pulling energy,

is pulling heat, the life force, out of its surrounding.

We often think about this icy finger of death,

the shiver up our spine,

this cold that just gives us goosebumps.

Oftentimes, those are spirits pulling energy

out of their environment to manipulate objects,

to manipulate us.

[ Clattering ]

ELVY: I looked, and there was no one there.

♪♪

I didn't feel that I was quite in that real world anymore.

There was absolutely no way that any person

could have got up those stairs, onto that landing,

and anywhere else without me seeing them.

There was no other route out.

♪♪

That's when I realized that whatever was up there

did not belong in the living world.

[ Banging ]

♪♪

Scott?

When I joined up with my partner,

I actually had never seen him so unnerved.

He confirmed that he had the exact same experience as I did.

MAN: Constable two, status report, please.

Yeah, we've searched the area.

No traces of an intruder. No signs of forced entry.

I felt it best, when I did get back downstairs,

that I shouldn't say anything to the ladies.

They had been terrified enough,

and I really didn't want to add to it.

♪♪

PRODUCER: Why didn't you report it?

It's not good for your career to, shall we say,

promote belief in supernatural activities.

♪♪

What do you think you encountered

in that nursing home?

Given all the evidence that I was presented with

from the staff and from my own experience on that landing...

[ Banging ]

...there was no doubt in my mind

that something paranormal had happened to all of us.

♪♪

Sometimes a spirit might be bound to a particular spot,

and it needs help, it needs a guide.

It needs to be given instruction as to how to cross over.

A dark entity might open up a portal --

some doorway that they can move through.

♪♪

Hospitals are places where a number of people

have crossed over.

There's been a lot of death there.

There are very strong psychic traces left behind.

♪♪

We lost a patient today.

♪♪

ELVY: They told me that, unfortunately,

one of the residents had died earlier on in that day.

And was it clear to you that it was that death

that triggered all this paranormal activity?

Absolutely clear.

♪♪

I remained in that area policing for quite a while afterwards,

and, to my knowledge, there were never any further calls

to that nursing home.

♪♪

♪♪

♪♪

♪♪

[ Tires screech ]

[ Man shouts indistinctly ]

MAN: Agh!

[ Panting ]

♪♪

♪♪

WOMAN: Wilson Creek. Truck 23, please respond.

Lawrence here.

Reporting vehicle roll-over, junction 4, possible multiples.

Roger that. I'm close by.

♪♪

NARRATOR: With the all-too-real possibility of casualties,

veteran volunteer EMT Betty Lawrence

races to the scene.

Nights like that --

I don't think anyone would want to find themselves in that area.

NARRATOR: As an EMT, Betty Lawrence's area of the country

is one of the most dangerous to service,

with miles of winding roads, hairpin turns,

steep hills, and deep ravines.

LAWRENCE: When this particular call came in,

it was a bad night.

There were other calls going on, so we had three ambulances out.

[ Siren wailing ]

♪♪

It was an automotive accident.

The one particular road that this accident was on

was well-known for having accidents on it.

The roads in this area tended to be prone to black ice.

♪♪

You could feel the ambulance slipping a little

getting up to the accident.

♪♪

The details that I had been told

was it was a car over the hillside.

We didn't know how many people, what type of vehicle,

or any of that information.

NARRATOR: Once on scene, Betty's first task

is locating the 911 caller.

[ Owl hoots ]

LAWRENCE: [ Panting ]

♪♪

NARRATOR: But whoever placed the call is no longer there.

It was so dark, I could barely make anything out.

It was like someone was there with me.

♪♪

Right beyond the guard rail is an extremely steep hillside

going down at this angle --

very difficult to walk down in broad daylight

when it's dry, let alone impossible in the dark and wet.

There was no signs of any humans, any bodies.

I didn't even see the car.

NARRATOR: But deep below, she can hear the sound of an engine running.

Hello?! Is someone down there?

MAN: Help!

Suddenly, I heard a man almost at the other side of the ravine.

Hey! We're down here!

We need help!

Help us, please!

[ Engine running ]

This is Lawrence. There's a survivor here.

[ Man speaks indistinctly ]

Please send help.

Send a rescue squad.

The rescue squad was probably two miles from the accident.

However, it could be up to 15 minutes

to get the actual crew and truck there.

Help! Please hurry!

PRODUCER: Isn't it protocol for you to wait for backup?

I really didn't feel I had a choice.

The individual was becoming so frantic.

I felt like if I waited for other people

to come and help me,

I would never be able to live with myself.

♪♪

I knew how to go down a hill like this,

but I'd only ever done it in practice.

You have to hurry!

Help us!

It probably took me five minutes total time

to get from the top of the hill to the bottom,

going very slowly and carefully.

It felt much longer

because I knew this gentleman was down there,

hoping I would get to him as quickly as possible.

Help!

Please hurry!

NARRATOR: Through the thick foliage,

she finally spots the wreckage.

LAWRENCE: There was broken glass and plastic.

Help!

When I looked at the vehicle and the way that it was,

I was surprised we were talking to someone.

♪♪

[ Screaming ]

♪♪

When I looked at the driver, I noticed his neck was broken,

so it was evident that he had died.

♪♪

Hey, come help.

Over here.

I can hear the man saying, "I'm over here.

I'm over here. Please come."

♪♪

And then I started to hear something.

[ Twigs snapping ]

Hello?

♪♪

[ Twigs snapping ]

LAWRENCE: I felt a presence there with me.

[ Creaking ]

[ Gasps ] Hello?!

♪♪

It was quite a strong possibility

that it was a person involved in the accident

who may have succumbed to his injuries.

NARRATOR: But once again, the man has vanished.

LAWRENCE: Every hair in my body is now standing up on end,

trying to figure out this situation.

♪♪

♪♪

[ Baby crying ]

It's like there was a little child

somewhere in that area, lost and just...

just crying.

It totally froze me right down to my core with shock.

But there was no one...

[ Crying continues ]

Help us!

...not a shred of anyone.

[ Crying continues ]

♪♪

That was terrifying.

[ Crying continues ]

[ Siren wailing ]

NARRATOR: Racing to the scene of a deadly clash,

volunteer EMT Betty Lawrence is summoned into the dark woods

by a mysterious figure...

♪♪

[ Screaming ]

...where she hears the wails of a baby.

[ Baby crying ]

LAWRENCE: It's like there was a little child

somewhere in that area, lost and just...

just crying.

[ Crying continues ]

♪♪

♪♪

There was a car seat buckled tight against the back seat,

and I thought, "Is there a child in there?"

and craned my head down, trying to see,

and at that point, this little hand moved up

into the light.

[ Crying continues ]

Why that baby survived was the parent loved it enough

to put it in the car seat

and have the car seat correctly buckled.

[ Crying continues ]

I immediately was looking for the other passenger

who had been calling us and crying out to him,

"Is this who we need to help?

Where are you?"

[ Crying continues ]

There's no sign of this man.

♪♪

Oftentimes what will happen is people will report

seeing these apparitions, and then they will,

to our eyes, disappear, but one of the theories is

that they're not actually disappearing.

One of the theories is that maybe the light bends

in a slightly different way, our perception changes,

the frequency in which we're receiving

those particles of light may change,

and, to our eyes, the entity actually vanishes.

[ Crying continues ]

♪♪

I'm looking at this child,

and I realize I have to get this baby out

because I'm afraid they're going to suffer hypothermia

from being so cold.

♪♪

PRODUCER: So, as an EMT,

how many victims were you now dealing with?

At this stage in the call, there were three victims --

the infant, the individual who was in the driver's seat

and had died at the scene of the crash,

and the gentleman who was speaking to us.

NARRATOR: The rescue team finally reaches the accident scene.

Some go to work on freeing the dead man

from the car and retrieving his ID,

while others keep searching for the missing survivor.

- Hello? - Is anybody out there?

- Are you there? - Hello?

LAWRENCE: The rescue team spent two hours

looking for the man who urged me

to come down into that ravine...

Hello, sir? Are you out there?

...and no one found him.

There was no clothing found.

There was no evidence that he ever was there.

In fact, I was quite shook up about that.

I personally knew what I saw.

[ Police radio chatter ]

PRODUCER: What about the ID they found on the driver?

The police department got ahold of the victim's family.

The wife said it was just her husband

and their infant child in the car.

There was no one at any time in the car, other than them.

MAN: We need help!

♪♪

What about the man that called you down?

What I believe I saw was the ghost...

Down here!

...of the deceased driver.

Save us!

When you're confronted with something like that

that you don't understand, it can be very scary.

♪♪

I was dealing with something that's not of this world.

[ Owl hoots ]

I personally knew that I heard this man,

that he was able to ask for help.

♪♪

"Help us."

Help us!

♪♪

Oftentimes, we forget that these intelligences

are emotional beings

and that they can think and feel and process,

and that they still very, very much care

for the people that they observe all the time,

and I think it's easy to forget that

just because we can't see them

doesn't mean they're not still there.

[ Baby crying ]

LAWRENCE: This father, even though he had died,

did everything he could to ensure his child

would receive all the help she needed.

He knew if he didn't get help for his daughter,

his daughter most assuredly was going to die.

♪♪

He may have even called and let us know.

[ Baby crying ]

WOMAN: 911. What's your emergency?

Yeah. Car went off the road.

Sir, how many vehicles are involved in the accident?

It's so cold.

Was anyone thrown from the vehicle?

You need to come now!

How he called, I can't explain to you,

but this father is the one that made the call.

[ Crying continues ]

The bond between parent and children

exists for eternity.

♪♪

I don't think that bond ever breaks.

[ Sobs ]

♪♪

♪♪

♪♪

♪♪

[ Alarm blares ]

♪♪

♪♪

NARRATOR: An alarm has been set off on the grounds

of a large university.

And with a possible intruder on the loose,

campus officer Lisa Kimes, fresh out of the academy,

races to the call with her partner in tow.

[ Siren wailing ]

The majority of universities now have police.

Like any other police officer, I have the same training.

I was armed. I had arrest powers.

NARRATOR: With campus violence on the rise,

the officer prepares for the worst.

KIMES: The university was dangerous

because there were a lot of gangs.

They would come and steal cellphones

and beat up the "U" kids.

Like it was pretty bad.

It was really bad where I worked.

[ Alarm blares ]

♪♪

A motion alarm is pretty much a burglar alarm.

Someone could possibly be in the building.

NARRATOR: To students on campus,

the building is widely believed to be haunted

because of its dark, sordid past.

♪♪

It did look very spooky.

The outside of it was just an old church-looking building.

♪♪

This one of the sites where the bodies were stored

during the Spanish Flu epidemic.

There were bodies kept in the basement.

To be honest, it was extremely scary.

[ Blaring continues ]

♪♪

♪♪

There were no signs of forced entry.

♪♪

NARRATOR: They disarm the alarm

and proceed to search the old building.

KIMES: We turned it off as we're entering the building.

We reset it when we leave.

♪♪

♪♪

♪♪

[ Coughing ]

Suddenly, about 40 feet away from us, we saw something.

Stop!

♪♪

You see that?

♪♪

Where'd it go?

And I called out to it, and I said, "Who are you?

Show yourself."

♪♪

[ Crashing ]

We heard the sound -- a very loud sound --

through the door.

♪♪

When you hear a sound like that,

you assume someone was in the building.

♪♪

♪♪

There was nobody on the other side of the door.

♪♪

♪♪

And no one was inside of the building.

♪♪

I've encountered false alarms in the past.

It could have been a bat.

It could have been a curtain, dust.

So we set the motion alarm, and we went back on patrol.

♪♪

[ Alarm blares ]

We heard the alarm again.

I was thinking that maybe someone was playing a prank.

♪♪

Something tripped it.

♪♪

♪♪

[ Pounding ]

We heard "boom, boom, boom" very loud.

♪♪

[ Pounding ]

♪♪

We heard something run up the stairs,

and we went over to that area.

♪♪

[ Pounding ]

♪♪

♪♪

At the top of the staircase...

...the door slammed.

The doors were locked.

PRODUCER: From a rational standpoint,

none of this makes sense.

There's no one there.

They don't train you for something like this.

Whatever this was, it was not of this world.

♪♪

NARRATOR: In an old university building,

campus police officer Lisa Kimes chases an intruder...

♪♪

...that keeps disappearing into thin air.

♪♪

We had a very clear view.

We would have been able to see someone go up those steps

and go through that door, but we did not see anyone.

♪♪

Immediately after that, my partner said

the side of his face went ice-cold and numb.

I did not believe in ghosts until that moment.

♪♪

KEYES: It's likely that the spirit may be present there.

A spirit is believed to draw energy out of the atmosphere,

and people who get touched by spirit energy claim

that they have this very cold sensation,

almost down to the bone.

NARRATOR: But it's not just the temperature

that is suddenly affected.

We heard a very loud sound in the basement of the building.

Ghosts and spirits can manifest in all different kinds of ways.

♪♪

There really seems to be a correlation

between buildings that have a dark history and hauntings.

These buildings are full of tragedy

and highly charged emotions and death.

KIMES: I thought maybe there was a connection

between my experience

and the bodies that were kept in the basement

during the Spanish Flu epidemic.

♪♪

Death has its own energy.

♪♪

We noticed a figure of a man peering at us.

♪♪

♪♪

And, again, there was nobody on the other side of the door.

♪♪

But that wasn't the case.

Who's there?!

♪♪

[ Coughing ]

We saw a shadow figure of a man.

You seeing this?

I said, "Did you see that?"

And he said to me, "I do see that".

Where the hell is it?

[ Coughing ]

We both froze.

We just were motionless.

We just froze.

♪♪

PRODUCER: This figure you say you saw coughing --

what made you think it was connected to the Spanish Flu?

Because... during that flu epidemic,

there were so many deaths in that area.

♪♪

This is a case, I think, where the spirit

was intentionally reaching out for help.

Some spirits will continue to go back to those scenes,

even if they're not trapped there,

until they get help and are able to cross over.

♪♪

[ Coughing and gasping ]

MAN: Please help me.

[ Coughing ]

MAN #2: No point in us catching it.

It was extremely scary.

[ Coughing ]

Let's get out of here.

♪♪

KEYES: Sometimes a person recognizes that they died,

and they're not ready to go,

so they remain at that area,

looking for help, not knowing what to do.

♪♪

KIMES: We left the building.

We just left the building.

We were scared out of our minds.

PRODUCER: But you're police officers.

You should be checking it out.

That's correct,

but because of what just happened,

we did not.

Following this incident,

I avoided going in there at all costs.

We would stay away from that area altogether.

♪♪

I believe now. I never believed in ghosts.

I never did...

not until that moment.

It was one of the most terrifying experiences

of my life.

♪♪

[ Alarm blares ]

♪♪

♪♪