Original subtitles

so what we do is we provide people flow

we help people move in and between

buildings in the cruelest and safest way

globally we service more than 1.1

million elevators and escalators we move

more than 1 billion people every day if

the equipment that we service are not

operating we have a very significant

impact on the way cities work people may

not get to the work in the office

building or people may have difficulties

getting to their home we have many

different types of customers we serve

construction companies builders

developers building owners and the

expectations of our customers

are increasing all the time they are

expecting an oxide that is constant they

are expecting transparency and

predictability for what we do with

Internet of Things we're going to be

able to provide totally new types of

services to our customers we looked at

the whole market and quickly realized

that IBM is clearly a leader in peyote

and cognitive analytics we are using

Watson IOT and it's positive

capabilities in many different ways we

can predict the condition of the

elevator or escalator and that's why it

helps our customers

manage their equipment over the

lifecycle in a much better way the NS

could have have surprised Watson IOT is

helping our field technician

troubleshoot problems so when they face

a problem they may not have seen before

Watson can give them advisory and that's

way have equipment up and running in

much faster time than before we are also

using IBM Watson to help our force

sensor technicians perform their job and

what is great with IBM Watson then it

learns all the time the more exceed

situation the more intelligent it

becomes our customers no longer wants to

buy product features they want to buy

outcome what I think is the most

exciting is that we can provide

individualized services that

specifically meet the needs of our

customers it is no longer so that

everyone has to get the same thing now

our customers will get services and

outcomes that fits their exactly

[Music]

[Music]