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Papenburg is a very little town
in the northwestern part of Germany.
It's only just above 30,000 inhabitants.
It is very rural here.
We have fields, and you have dikes,
and you have some windmills,
but there's really not much else.
So, it's a bit strange, isn't it?
A small town building huge cruise ships.
The first time that you see a cruise ship,
it's akin to looking up at the pyramids
for the first time.
Because the scale of it is unbelievable.
You know, they're 1.2 million square feet at least.
They're over 200 feet tall.
They're more than three football fields long.
But a Disney cruise ship,
there's no other cruise ship like it.
The Disney Wish is the first of its kind,
so it's a first-in-class ship, never been done before.
We have four existing ships that are extraordinary,
and we're given this task of how do you make it better?
It has less emissions, it's cleaner burning.
The level of technological sophistication
is awe-inspiring.
Captain America!
We've never done anything like this
on any of our existing Disney cruise ships.
Hang tight!
Contingency plan is on her way.
It is unbelievable,
like, how big of a production this is.
Hit your buttons now!
It's probably .01 percent
of the overall cruise experience.
It's just one night of dinner.
That guy is still eating!
There are projections and lights.
There's performer flying. There is pyrotechnics.
♪ Yo-ho! ♪
We have a lot of work ahead of us,
and of course the pressure is enormous.
There is 100 million things
that we have to do.
We have engineering,
we have architecture, we have interiors.
A ship is like the ultimate design challenge.
It has to be anti-flammable.
It has to stand up in marine environments.
We have audio.
Ride design.
There's still a lot we need to do.
Where's my waterproof notebook?
We have show set, props.
No guest is ever gonna get
this close to her, but we wanna make sure
that she's exactly correct.
There is so much magic
that we need to create.
The timeline is so demanding,
but we have the most amazing team.
Alright. Where to next?
It'll be a race to the finish,
and we all have our running shoes
and we're ready to go.
We are in the main building hall
at the Meyer shipyard in Papenburg.
We've come here middle of the night
to really see one of the last blocks
of the foreship of our Disney Wish
be lifted and mounted onto the foreship.
Outside, we already have another piece of our ship
being completed as well.
A cruise ship is built in parts,
so-called blocks.
They are lifted and put together,
in a way like a LEGO principle,
and that's really what's happening at the moment.
This block has a number 73.
We are calling it the bridge block,
or wheelhouse, is where
the captain will navigate the ship.
It is really heavy.
Up to 800 tons,
so metric tons of weight.
If you think, like, a small car's about a ton,
so that's 800 cars just there hanging off of the crane.
My name is Philip Gennotte.
I'm a naval architect
and I work for Walt Disney Imagineering Germany.
I make sure that we know where we are,
what we're doing, and where we're going.
I'm also a keen model builder.
So, I'm trying to keep up
with the way the shipyard is actually doing the blocks
in the right sequence.
So, I am following the block plan here.
A cruise ship is one of the most unique,
most sophisticated, complex product out there.
I have not found anything to date that integrates
as much technology and different technologies
as a cruise ship does.
A power plant, a theme park,
a hotel resort, a sewage plant.
We have the Walt Disney Theater in there
and on top the entrance to the spa.
The ship also creates its own fresh water.
It all starts with a white piece of paper.
Concepts, ideas.
It takes a good year and a half
before the first part of construction
will even start.
We will then actually cut
the first piece of steel.
And then off we go! The main engines go in.
The LNG, the liquefied natural gas tanks go in as well.
All of the heavy components down below.
And those steel sections get put together into blocks.
The ship will be more than 60,000 tons.
These are metric tons,
so close to 130 million pounds
if I'm not mistaken.
So, the model is exactly the same size
as what our ship is at the moment.
It is not complete yet, but neither is my model.
Unbelievable. Unbelievable.
So, at the moment,
the bridge block is nearly
in its final position.
They're adjusting for the last few millimeters.
They're actually talking millimeters.
So they're laser scanning all the time,
making sure it really is perfect.
And then it will be welded up
to be part of our Disney Wish.
And then the most important one for the foreship.
It's like your child growing up.
When the ship grows like that,
you can't wait for it to grow as quickly as possible.
This... is a ship.
It's crazy, right?
My career is all about cruise ships.
And even though I've been doing this for many years,
every time is very emotional.
It's our design,
it's our dreams, our creativity,
all coming to life, pretty awesome.
Welcome to my garage.
This is my brain.
This is where I have to make the magic happen.
It's a pandemic. It's 2021.
I think I've been working in this garage
like everyone else for 15 months.
When you're designing a ship
where people are touching things
and looking at things,
you can't just do it through the computer.
You need to be surrounded by it.
I'm Laura Cabo, and I lead
the creative development of the cruise ship.
The task of designing and building cruise ships,
aside from the pandemic, is a mind-blowing task.
I'm an architect by training,
and I didn't know anything about cruise ships.
But I do know about design, and I know about storytelling,
so having that opportunity to be in charge
of an amazing team
that injects that into our cruise ships,
that's incredible.
As Imagineers on Disney Cruise Line,
we just have endless number of spaces.
And all of those spaces are telling stories.
That was one of my mantras.
Everything on the ship is inspired by something.
You wanna actually work into the carpet, right?
Is everything related to the story?
Oh gosh, it's just endless.
We go all over the company for inspiration.
And so we work very closely with ILM,
which tells all of our Star Wars stories,
with Marvel Studios, and with Walt Disney Animation.
I think each ship carries about 5,000 pieces of artwork.
So it's a floating gallery, too.
There's no other place in the world you'll see
that amount of Disney artwork.
We have about 65 million works
of art in our collection.
Everything from Snow White to Encanto,
and so we opened up our archives
and selected a lot of wonderful pieces
for various parts of the ship.
65 million assets.
That's a lot of millions. Right?
And so that's a huge resource for us.
You look at something like so simple,
this sketch of Bambi that's even, it's unfinished.
It's the essence of Bambi.
Or we were looking at a Mary Blair,
and Mary Blair is, like, one of my
absolute favorite Disney artists,
and you could just see the brushstroke,
just it was so simple,
and yet that captured Cinderella.
We have more art represented on this ship
than we've ever had represented.
We have over a thousand pieces from our collection
which guests will be able to see in stairwells
and staterooms,
certainly in the restaurant.
It's pretty extensive.
Camera rolling.
Mark.
Everyone settling.
Here we go. Ready and action.
Captain America. Sam!
Falcon American? What do I call you now?
Sam works, so call me Cap.
So, how's the cushy cruise gig going?
Try the chicken tenders,
they'll change your life.
What are you doing all the way out here?
We were headed back to base, and we noticed
a spike in high energy levels at your location.
Red Wing, give us a bird's eye view.
We are in a sound stage
in North Hollywood, California,
where we are shooting our first scenes
for Avengers: Quantum Encounter,
our brand-new dinner show
for the Worlds of Marvel restaurant.
Every time I talk, I'll do this.
It is going to be a flurry of activity
over the next few days.
We're shooting Anthony Mackie as Captain America
and our stunt double, Sabrina, as Miss Marvel.
You can speed that up.
I'm Danny Handke.
I am a senior creative director
for Walt Disney Imagineering,
and my job is to bring all these amazing Disney,
Marvel, Pixar, and Star Wars stories
to life onboard the Disney Wish.
So, she turns. I cut there. Slo-mo shot.
So at Worlds of Marvel,
we wanna give something that's interactive
and brings the action as close to you as possible.
And so tonight you're invited
to enjoy a Avengers technology showcase.
You're learning about some cool quantum technology
and enjoying a great meal.
Things go a little wrong,
you might encounter a normal-sized seagull
at a very small-sized ship.
But all that cool quantum tech of course attracts Ultron,
and that's where we call in the Avengers
to help come save our ship.
Watch my six!
Hang tight!
Contingency plan is on her way.
We've never done anything like this
on any of our existing Disney cruise ships.
What? What is it?
We've never done, like, a big Hollywood style production
You're an Avenger now.
- And it's like, well... - In training.
...if we're going to do a Marvel restaurant,
let's just go big with it, right?
Let's see, page two,
he was destroyed six years ago.
And he's looking for a new power source.
Smiley face.
We're taking these characters.
And putting them on our cruise ship,
which is so cool, right, to, to, to stage
our final battle
onboard the ship, they're there with us.
Continue to survey the ship around you, but obviously,
- your eyeline, you're talking to camera. - Got it.
It gives us a way to have fun
with, like, all the tropes of being on a Disney cruise.
"He must be here for the quantum cores."
- Yeah. - "Well, he isn't here
for the chicken tenders."
I love it.
I can't wait to hear him deliver that.
That will, that will just make my day.
He must be here for the quantum cores!
Well, he isn't here for the chicken tenders,
and we're going to have a serious talk
about you bringing quantum tech on a cruise ship.
I had no inkling the amount of people
it would take to, to pull this off.
We have people working on this in London,
in Germany, in Florida, in California.
We have to get into visual effects,
we have to score the media.
We have to create the quantum cores,
we have to fit out the interior,
we have to pick the linens
and the, the chairs, you know.
There's so much left to do.
It is unbelievable, like,
how big of a production this is.
And it's, it's just one night of dinner.
It's probably .01 percent
of the overall cruise experience.
That's just mind-bending, it's very ambitious.
But we're gonna pull it off, and guests are gonna love it.
Well done! We left some chicken tenders in your...
Those better be the best chicken tenders.
- Thank you. - Bye!
Bye!
This is one of our many guest staterooms
going on to our Disney Wish.
This is an amazing process.
The shipyard builds prefabricated staterooms
offsite in their factory, brings them over here,
and they're being installed in the ship.
That's a very important piece of the entire puzzle.
There are more than a thousand staterooms.
Every 15 minutes,
they're installing a cabin on our ship.
It's amazing to see this conveyor belt.
You don't actually see it moving 'cause it's so slow,
but every component as it goes down the line,
you have people working from different directions.
One's doing plumbing, one's doing mill work,
one's doing the electrical.
Then as we get further down the line,
they'll be installing wardrobes,
cabinets, artwork, carpet, TVs,
all of that will be in the cabin
by the time it goes onboard the ship.
I mean, this whole process
is incredibly innovative.
When this cabin first started on the line
to where it'll end now
is about a 12-hour process.
So, from 12 hours, start to finish,
you have a completed cabin.
The total number of cabins we have,
crew and guests, is about approximately 2,000,
and we have about 900 of them so far.
There's a still a ways to go, but a good percentage
is already complete, is done.
So nobody can make changes.
Oh, this is it, fully finished.
We've got the sofa bed, the, the bed frame, the mattress.
So once the carpet is rolled out here,
they can lock up the cabin.
Done.
It is a really exciting moment.
A lot of our team members from the US
have not been able to come out here for more than a year
because of the pandemic.
So many hundreds of virtual meetings,
virtual drawing approvals,
virtual factory acceptance tests.
Come on in. Come on in.
You set your foot into this space,
and we want you to be in awe.
The stair is so beautiful.
With that sweep, it's so elegant.
We're going to walk. We're going to start walking.
As I'm touring the ship,
I'm seeing everything that's coming,
amazing things that are going to come to life
in a matter of months.
We've got the main galley
for the entertainment restaurant.
We only really have the start of the entrance.
But then up in the ceiling...
The main area...
Oh god!
This is a new feature allowing the guest
to be able to come out on to the bow of the ship.
Okay, we're in the bridge.
Alright, we're not stepping on any cables.
We want them all to work.
Keep going. All the way up.
Everyone catch their breath.
Oh my god. You get into good shape here.
I'm exhausted.
My legs are killing me.
But there is a ship!
I mean, it's not put together yet,
but that's where Imagineering comes in here.
I want a team picture.
Taking the steel
and putting an experience into it.
Everyone say Disney Wish!
Wooo!
So the good thing about construction
is that it would be stressful
if you had any time to stop and think about it.
We have no time to stop and think about it.
That's actually the reality.
I'm Claire Weiss. I'm a Creative Director here
for the Disney Wish.
I really focus on
the spaces that are inspired by a film
or inspired by a character.
So we're right here in the Walt Disney Theater.
It's amazing because two weeks ago,
there wasn't a roof on this, and now there's a roof.
There's an incredible amount of steel
that has to hold this up because this isn't just one deck.
This sort of steps down between three decks.
Our entertainment partners, they wanted a theater
that uses new technology,
so that can be projection mapped,
and you can change it with color
and lighting and projection.
So this was all 3D modeled down
to the last detail and shape and light fixture and speaker.
This just looks like a normal piece of green fabric.
This was almost a two-year development process
for this color and this weave.
Now they're buying and sourcing
these materials from all over the world.
The stones, the fabrics, the metals,
and before we know it, I'll be sitting there
with a glass of wine, maybe two glasses of wine,
a bucket of popcorn watching what's on that stage.
I mean, we have a theater with a roof.
Alright, let's do a show.
This is a big moment for us.
We're standing on the foreship of our Disney Wish,
and the middle part of our ship
is going to come in in the next few moments.
There's a skyscraper
floating towards another skyscraper.
It's crazy.
And those two humongous pieces
have to be joined
at an accuracy of a few millimeters.
We did it.
Another milestone.
It's 4:30 in the morning in Papenburg, Germany.
It's the last block to go on to our Disney Wish.
It's on its way over very, very gently.
Yes, of course it's middle of the night,
but that's fine, right,
I need to be here.
We have a lot of work ahead of us
and, of course, the pressure is enormous.
But once the blocks are all welded together
we won't mention blocks anymore.
We're going to be talking decks,
we're going to be talking spaces,
restaurants, cafes, cinemas.
So, yes, of course, I'm nervous in a way
but I'm really confident we're gonna get her done.
Let's think this thing really, really through
because we are going into the last and final seven months,
and we just got to make sure we keep spirits
really, really, really high.
'Cause people are getting tired
like everywhere else in the world,
right, from the pandemic.
Maybe 80 percent of the spaces
are really good,
but then maybe
the most critical spaces
where we have the most show and coordination...
Yeah.
...entertainment maybe those are,
their trend is actually continuing to grow apart.
Well, see.
I don't know, I'm just saying.
No, no, you're absolutely right.
You know, we have ships
sitting out of port, not coming into the port,
we can't get a hold of our materials.
Having just been to the shipyard
a couple of weeks ago,
I stood in front of this majestic bow
and seeing every little detail of that ship,
it just made me realize
the resilience of the human spirit
during what was a rather challenging period
in constructing and building a ship.
Since we're now, you know,
a few months out, the pressure is on.
She's going to be floating out of the hall soon.
Let's remember that that spirit
'cause it's gonna get, uh...
If we think it was busy the last 18 months,
it's gonna get a lot worse in the next seven, right?
Yeah, yeah, so true.
I am a little nervous just because
it looks like this one may have tipped in transit,
and so I'm just going to kind of wait
and see what she looks like when we open it up.
But hopefully we're all okay.
I can see hair,
lots of hair.
I'm Alyssa Markfort. I'm a show manager
with Walt Disney Imagineering,
and we are here today to start the installation
of the Rapunzel stern character for the Disney Wish.
Rapunzel is the largest stern character
that we've done to date.
She's 27 feet wide.
She herself is about nine feet tall.
She has a size 22 women's shoe.
She is very intricate and very big,
and it's been a really cool undertaking.
All looks really, really good.
Just some dust and some dirt,
but nothing that's out of the ordinary.
Only Disney has stern characters.
They take a good year and a half,
two years of design,
working with our partners at animation.
So literally, we started
by just drawing sketches to go, what's the right pose?
Because we wanted that spirit of joy and enthusiasm.
Rapunzel with her bare feet,
a little bit of a painterly mess.
She's using her hair as this crazy sling.
And so it's an incredible collaboration
with the structural engineers to make sure
that the character feels spontaneous,
even though literally years of work go into figuring out
how to make it absolutely rock solid.
Ron, I'm just curious how it's going up there.
So far so good. Bolts are lining up.
We start the installation from left to right,
starting with the piece of hair that goes down.
And then we go the swag, the next swag of hair,
the next swag of hair.
So now we're about to lift Rapunzel herself.
Really tricky because she has
about five attachment points,
which makes it a little bit complex
with the compound curves of the ship
and making sure that everything aligns correctly.
Yeah! Woo!
Rapunzel has a wish
for bigger things in her world.
So she's the perfect icon for our ship.
It's my favorite part of my job
is to make these magical things and see them come to life.
Wow! Cool, cool!
Looking good.
We are standing in the conveyor belt,
our first scene of the AquaMouse.
This is crazy how just being in this,
it's so, it's much bigger than I expected, right, guys?
It's amazing because we've been talking
about this for a couple of years now
and dreaming up possibilities,
and now we're standing in the conveyor.
The screens are coming together.
It's starting to look like we're in
an actual Mickey and Minnie experience.
The snow! It's melting!
Totally worth it!
I find inspiration everywhere,
you know, just have to immerse yourself in everything.
My daughter of course is my biggest inspiration.
Just like Walt did with his daughters,
we do like Daddy's day at the Disney Park.
And we ride Small World all the time.
During the pandemic, all of us had
our own unique set of challenges.
And for us, we had this added layer
of our daughter getting an autism diagnosis.
Getting to see the world through her eyes
just opens up so many new possibilities
that I've never considered before.
Things that I have to be more cognizant about.
It's cool to kind of see how she processes things,
and it kind of reminds us, like,
not all people think the same way
and so we have to consider a lot
of different points of view.
We wanna make sure everyone feels welcome
to our ships.
That there's something for everybody.
The AquaMouse is a story about Mickey and Minnie.
In our very first scene, you're climbing 45 feet
all the way up to the top.
You're either in the Swiss Alps
or you're going on an underwater excursion
to look for the mermaids.
Each day of the cruise, we alternate
between different stories.
So when you get all the way to the top,
the final scene of the story,
we hit you with these giant water blasters.
And then we go down
into this amazing slide experience.
Once we are dust-free,
then we can start turning on the water
and then we start programming and making it
into an attraction.
We're going to have a final walk
to make sure that everything is okay.
So, the propellers, the stabilizer,
uh, the thrusters are ready to go underwater,
because that might be the last opportunity we have
to see these components for a long time.
In this pod, there is a large electric motor
that's directly connected to the main propeller blades.
It's, it's a naval architect's dream
to be able to design the hull for a pod
for the energy efficiency of the ship,
for the speed of the ship.
It's really the most optimal flow
to the propeller.
So this is it.
This is the last time we see her dry
for five years.
Five years, right.
Finally, she's afloat.
It's unbelievable.
It's so special.
Suddenly, you see it's growing,
and then you're asking yourself
how could it be in the hall,
because the ship seems to be bigger than the hall.
This is it. She leaves the hall,
and she'll never come back into the hall.
Three, four hours diving.
We all wanted to be here to say hello
to the gorgeous Disney Wish.
This is sort of her birth.
Happy birthday, Disney Wish!
Oh, that's awesome! Ha ha ha!
Woo!
These are new.
These just came today, I think.
The exterior is deceptive,
'cause the exterior looks beautiful and finished.
Would lead you to believe that the inside is finished.
As you can see clearly, clearly not.
It's still very much a construction.
You can see there's wires everywhere,
still exposed walls.
So it's gonna be broken up by sections.
If it's too distracting, if you find that, like,
you can't even concentrate on your meal
because there's too much to see, then we can pare it back.
I said that you would probably be concerned
that on the joint over there...
Uh, hyperspace Lounge,
which is really coming together,
you can really start to feel kind of that intimate,
like fun environment that, uh,
that Star Wars space is going to bring.
So much more to life when you see
all the equipment that's gonna be exposed.
Yeah, it's crazy that this is going to turn into this
- in a very short amount of time. - Yeah.
There is a lot going on.
I have this big checklist in my head
of all the different spaces I'm touching.
But I'm not in panic mode just yet.
We're in the northern part of the Netherlands
in the Port of Eemshaven.
We're going to go out for a couple of days.
We'll find some deep waters and really,
really go through an entire test procedure.
Every single system needs to be put through its paces.
My name is Marco Nogara.
And I'm going to be the captain,
the first captain of the Disney Wish.
The ship is not ours. It belongs to, to the shipyard.
But they will allow me some time
just to check the thrusters and the main propulsion system.
It's something very special
because the ship became like your baby, in a way.
You see the delivery of the ship.
You see, you know, the different stage
of the outfitting.
Being out on the sea trials is fantastic.
To finally see it float out and actually go to sea
and start operating as we expected her to
is really quite exciting.
I'm Gareth Hamblin.
I'm the fleet chief engineer
for Disney Cruise Line.
I am sort of responsible for making the ship go.
I make sure we achieve all the things
we want to achieve efficiently and effectively.
The ship is literally a small town.
We carry almost 6,000 people.
We produce our own energy.
We make our own water. We treat our own sewage.
On top of that, this small town is moving at about 20 knots.
We've incorporated the latest
available technology that's out there.
We literally are the seventh cruise ship in the world
to be fully running on liquefied natural gas, LNG.
That is the cleanest current fuel
that you can use for a ship of this size.
It has less emissions,
it's cleaner burning.
And so all around
a better fuel to use.
But not only that,
every pump, every light, every system
has been designed to use the least energy possible.
So not only are we using the best fuel that's available,
we're also wanting to burn less of it.
It is quite unique to witnesses this,
because some of these tests,
the ship will probably never do again.
But she's got to be able to do it.
Today's the day where we determine
the maximum speed,
at, ja, at full power.
Okay, everybody,
we start the first measurement
one hundred percent propulsion power set port.
Achtung!
Null!
The ship hardly creates any wave.
That means you're actually not wasting much energy,
and that's exactly what we wanted to see.
It was a hundred percent full ahead,
and we were doing 23 knots.
She is fast enough
and a bit more.
And this is amazing of course.
Everybody on the bridge, just listen for a moment!
Please secure your laptops, tablets. Thank you.
The next test is zig zag test.
20/20, first execute to starboard.
Achtung! Null!
Starboard 20. Starboard 20.
So, we can, uh, proceed
with the crash stop part way,
so we will increase speed again two marks.
Five...
...four...
...three, two...
...one...
...zero.
Ship is dead in the water.
For any real emergency situation,
the captain must always know how will his ship perform
if he does need to stop the ship
as quickly as possible.
So it went well.
We stopped the vessel from full speed ahead,
and it was in nine minutes.
Oh my goodness.
That was so much faster.
We were more than 30 percent faster
and a lot shorter as well.
Very impressive to see. Very impressive to see.
We're here on the sea trial,
and we're using the time to test the AquaMouse.
To see the raft cycling through
with the water flowing through the slide,
it's a dream come true.
Or it's a wish come true,
should I say that instead?
We have a different configuration
of dummies in each of the rafts
that are filled with water to different weights
to simulate whether it's an adult or a child
to test all the faults and see how it performs
before we get human riders onboard.
It's exciting. I'm a little bit cold.
So... if my reactions are muted,
that's what's going on.
Now, I have to make notes.
Where's my waterproof notebook? I'm just kidding.
Good luck!
There's still a lot we need to do
before we are ready for guests.
We have to install the entire show in the conveyor
and do a little bit more ride testing and tuning.
But yeah, I will say that
we have successfully built a waterslide
because I got wet.
We did it!
That was really cool.
Here you go.
For about ten weeks
since we left the shipyard in Papenburg,
we'd been working through the night
to get to a delivery ready ship.
It's the final one.
A few more seconds, and she's ours.
It's a short moment,
but it's something that we've been working towards
five years.
The pressure was already high,
but I knew we were going to have a lot of pressure
the next few days, the next few weeks beyond that.
We estimate
that 15,000 persons
worked on this ship,
contributed their skill,
dedication, and ingenuity.
The world wasn't always the kindest
over the last two years with the pandemic,
and yet this is what we have produced together.
This was probably one of the hardest days
of my job in my career.
We laid this carpet out.
We started at 8:30 in the evening
and went until six o'clock the next morning.
Whoa! Whoa! Whoa!
We have one tradition.
You know, the hip-hip hooray!
- Hip-hip! - Hooray!
- Hip-hip. - Hooray!
Now we have an entire program ahead of us,
a whole schedule of things that need to be done.
We have 11 days
to get from Bremerhaven, Germany
all the way to Port Canaveral, Florida.
We have a million things to do.
Our team is still going to be working their butts off
to get this done.
And we have guests, so that makes it overwhelming.
But luckily for us, it's our friends and our family.
They are very forgiving audience.
We'll be there, Laura.
I have...
Well, you've done this before. I haven't.
But yes, I, I agree that it's unbelievable.
- We've got this. - What the human spirit
can get done when you need to.
We are in the Worlds of Marvel Restaurant
putting the finishing touches as we cross the Atlantic.
It's a little bit of a nail biter
because we are just a few days away
from having our very first test audience.
We're working odd hours, 24 hours a day.
And so even though we'd like to be further along,
um, you know, the case is we're not.
There's still a lot of work happening in here.
As you can see.
Today, we installed the marquee.
We're working on the lighting.
We've got our media team working
on all of the media and the audio.
What are you doing all the way out here?
We noticed a spike
in high energy levels at your location,
Redwing, give us a bird's eye view.
Programming is a big piece,
getting all of our shows together,
lighting, audio, media.
He must be here for the quantum cores.
Well, he sure isn't here for the chicken tenders.
Look at this crowd. You try keeping their attention.
Hey, look, that guy's--
What are the frequencies there that you got?
It's at, uh, 150.
Things change every day,
I just got a message an hour ago
that all of our productions tables,
we need to move.
Operations needs to have the space
because they have to practice with their team.
So, we have to be flexible,
whether it's later nights, early mornings,
whatever we need to do to finish it up.
Friday, come on now!
We have nine more days left in the crossing.
Sounds like a lot of time. That is not a lot of time.
I think there was eight months
of scaffolding in the Grand Hall,
so only now are we able to kind of see
the breadth of the space.
And now, like, you see it.
The carpet is in, the chandelier is up.
We installed Cinderella.
One of the big things we still have to do
is install Lucifer,
who's the really evil cat
in the Cinderella story.
Shall we start with that big color-changing moment?
I'm currently using 17,990 channels
for the fiberoptic.
Oh, look at that pretty color!
- But, like, we, I mean-- - I love,
that color is beautiful.
All of the miles of fiberoptic cables
that are in these columns and also in the ceilings,
we're just in the beginning stages
of trying to figure out when they come alive,
what they look like, how they--
the speed, the intensity, all of that.
Okay, moving.
Nothing loose in your pockets, old mate?
We're working on these show moments with the chandelier
where the chandelier becomes an enchanted object,
so like classic Cinderella, right?
Like, the clock strikes midnight.
Every night at midnight,
it's going to "bing, bing, bong, bong"
we're going to use lights to dramatically strike the space.
Please don't go into the floor.
Stop. Stop. Stop. Stop. Whoo! God.
There it is.
This is a super complex piece.
This took probably two and a half years
of engineering.
We got all the stars on,
and they aren't exactly wired in the way
that we want to get them to get this
sort of this swirl effect
because each of these can twinkle and change color
and do its own thing.
So comfy.
We'll reconfigure each star by hand,
put them back on, lift her back up,
and then we're going to start programming.
We are having another down time right now.
The ride team is on it, figuring out what's going on.
We're just going to wait around for just a little bit longer.
There's a large amount of water spraying
where our sensors...
The system won't run
if the sensors aren't able to see those rafts.
So these pieces of plastic cardboard
represent a piece of pipe
so that rather than the water coming out here,
it would come out over here away from the sensors.
Yes, sir.
You should be getting water
next 30 seconds or so, okay?
Okay, copy that.
Oh yeah, no, that's great. Okay.
I think that's exactly what we want.
I think a few more wraps
of duct tape around that cardboard, that's all you need.
Patent pending.
We're running.
Hang on to both handles at all times.
And enjoy the slide, okay.
Uh, the old walk of shame.
- We got about halfway, right? - Halfway.
So we just kind of have to be patient
and wait for, wait for our next opportunity.
We're getting through that tube
no matter what!
When we first stepped on board,
we knew there were challenges,
and we knew the theater had to be completed.
The Walt Disney Theater, of course, is the crown jewel
of entertainment for us at Disney Cruise Line.
And this is a very complicated space.
The Imagineers have built
a state-of-the-art theater on a moving ship.
It's luxurious, it's comfortable,
it's beautiful.
There are projections and lights.
There's performer flying.
There is audio and sound, pyrotechnics.
So we have everything we could ever want on land.
The challenge is the ship
is being built
as we're trying to rehearse this show.
It's a little like, um, building the plane
as we're trying to fly the plane.
Usually we'd have the theater,
and we'd have 24 hours to work in the theater
and we don't, we have 12.
We're in here trying to do stuff on the stage,
and the outfitters are out here
drilling and sawing
and hammering and everything else.
But, you know, we have a deadline.
The maiden voyage is looming.
And so as we think about the crossing, right,
at least, you know, the closer you are to Europe,
the further you are from the maiden voyage.
It takes a village to build a ship.
So, yeah, we're a hardworking village
here on the Disney Wish.
I'm Ashley. I'm Cruise Director
here onboard, which means I help look
after all the entertainment.
You've got the brilliant minds
of Walt Disney Imagineering
that have brought these stories to life all around.
And then my team comes in to operationalize it.
It looks like me in the morning.
We're training the teams on all the different stories,
the show, the programs,
and we're really working together
to see how it all fits.
Every day, it's an intricate puzzle
that we're putting together.
You've got so many different moving pieces.
And then roll this short end side here.
Also the center.
There you go. That's good.
We have an extensive training plan
going on right now
throughout the beautiful Disney Wish.
And then lift it up
and make a sandwich.
Test and adjust,
test and adjust, test and adjust.
Hi, my name's Lisa.
I'm the Hotel Director,
and I oversee
approximately 1,125 individuals.
Over 70 nationalities are represented on our team.
Our entire food and beverage operation,
galley, dining, quick service, concierge,
housekeeping, laundry,
I'm sure I'm forgetting someone.
It's an army of excellence
that is just crystal clear focused
on ensuring we cross that finish line.
And then you can have a really nice monkey.
Good job, John. Good job, Gabriel.
We ready to go? Let's go!
♪ ♪
Welcome to the I-95.
Hello, guys. How are you?
I-95 is the expressway
for any crew member to go from the front to the back.
My name is Salah Chetbi.
I have the best job in the company,
because I'm the one who tastes all the wine.
I'm the one who tastes all the cocktail.
We're going to the hotel storeroom
where all the food, flour, meat,
wine, beer, everything come from there.
This is a password, is...
No, I'm just kidding.
My name is Michel.
I am the executive chef.
There are 250 of us in the galley.
Approximately 160 of us cook,
80 of us are cleaners like dishwashers,
and then we have a team of 15
that are strictly provisions.
They work every day to make sure that we don't run out of food.
Every menu here at Disney Cruise Line
is specially written for the location that they're in,
and we have a lot of fun creating the menu.
We have to source the products.
Then we sample and then we train our cooks
and our dining staff.
And then they do
numerous play presentations.
A few dummy runs as well.
Every day, regardless of whether
we have guests or not,
we need to practice the menus.
Once we have 4,000 guests on board,
it has to be automatic.
We don't rest
until everything is 100 percent.
This is a big bottle of champagne.
This is like a 15-liter bottle of champagne.
It's called the Nebuchadnezzar.
Ooh! So heavy!
We serving I would say 2,000 glass of wine a day.
Maybe like 4,000 beers during the cruise.
Cocktails are the most demanding product.
We probably going to make 10,000 a cruise.
That's what people expect. They like the adventures.
Having a bottle of wine or having a cocktail,
it's entertainment.
I have a very good feeling about the ship.
We're all very happy about the performances.
It is a very, very comfortable vessel.
The ship is stable, maneuvers very, very well.
We are really cruising along.
As you can see, we're just about top speed.
We're doing about 20 knots.
At the present moment, our priority is to make sure
we arrive in Port Canaveral on time,
because, as you probably realize,
we've got a lot of functions coming up.
And so schedule is very important.
It also depends, of course,
if the captain wants to go waterskiing.
If he wants to go waterskiing,
then we have to go a little bit faster.
We're out here in the middle of the ocean,
and the days are ticking by.
We're all, you know, trying to tick off what got done,
and every day is kind of like Groundhog Day.
Usually at this point in the project,
you think you could just, like,
be done and walk away,
but it's never the case.
We're sharing the space with entertainment.
We're sharing with the food and beverage team.
And so right now, it's all theoretical
that everything is going to work together.
To be honest, when you walk to certain zones,
if you're not careful, you can go into the dark side,
as we call it in Star Wars.
Let me ask this question here.
Our goal here is to start setting this place
so it looks like a restaurant at some point of time.
Is that going to hinder any work that you're doing here?
In the World of Marvel, we literally saw
there was four different elements
working at the same time.
There was a construction piece happening.
There was a programming piece with the lights.
There was a programming piece with the televisions.
As the construction is happening in one side,
we are coordinating the service part of it.
And then our team comes in there
and starts setting up the tables at the same time.
So today, while the ship is nearly ready
and we are handing over spaces, gets a little touchy.
I feel a lot of angst.
And I try to push it down
because I can't have that in front of the team.
But I see them struggling every day,
and they've got so much work that they need to get done.
Just turn it counterclockwise so that--
So as we pass from space
to space to space, everything needs attention.
Alright, where to next?
Right now, we're completely lost
in all the details, right?
Because this is our last opportunity,
you know, five years of work.
It's our last opportunity to get it all done.
They just want to deliver on it all.
And my job is to step back and remind them that it's okay.
At the same time, I'm tucking it back
in the back of my mind,
like, yes, I want that detail too.
The pressure is enormous. It really is.
We only have so many more days left.
It's coming really, really quickly.
I think for all of us,
this is such a culmination of so many years.
That finish line is getting closer.
We've been using all 24 hours,
every single minute,
all day long to get it all done.
The crew are itching to be able
to get into their spaces.
When you think of the team
who have been at this,
who are so tired
and still every day they get up and they're still at it,
and a part of the team is working through the night.
I never thought we would actually get as much done
as, as we have done now.
You know, look at us sitting here, right?
I mean, look at this.
She looks done, and she nearly is, right?
Just a little bit more.
I've worked for, like, 30 years
in the design field.
And I have to say
I've worked on some really cool things,
but this is really special.
To be able to, okay...
...to be able to have a dream that five years later
it becomes real...
...it's really cool.
It's really...
Yeah.
The maiden voyage is the commitment,
that first true voyage with paying guests
is what we're all working toward.
It's hard.
I don't want to pretend that it isn't.
It is really hard.
But I think what gets me through it
is to know that I'm in an environment
where everyone is faced with the same challenge,
and everyone's doing their best.
Okay. Alright.
Take two, take two. We got this.
Alright.
Minnie!
Oh. That one got us.
- Uh-oh. - Alright.
Here we go!
The show is working now. It's fun.
Rode it three times in a row, which was a blast.
Oh ho ho!
I'm actually going to go again.
We're opening things up slowly but surely,
so each and every day, bringing a new program to life.
So, it's unbelievable
what happens in a couple of hours.
And all of a sudden, the space is revealed
and you're like, okay, we can do this.
Two chairs, two tables.
Like the term, "all hands on deck,"
everybody has heard from every, you know,
pirate sailor movie of all time.
But this is really all hands on deck.
It's what people do
to create, to build,
to complete something like this.
In my perspective,
it's as close to superhuman as you can get.
- Where's trash? - Here.
Oh, okay.
Oh my gosh, this is so confusing.
Who designed this ship?
So, there's the...
Okay.
Lucifer! Lucifer the cat.
It's not so easy to move on the carpet.
Alright. Perfect fit.
He's got a teacup
and there are mice under Cinderella's dress,
and he's poised perfectly to pounce on them.
We're nearly there.
Our Disney Wish is nearly there.
We'll get it.
We'll, it's going to take
another week or so.
...that their stickers are on the table.
This is opening night
for Avengers: Quantum Encounter.
This is first time we're running it for our diners.
Alright, all the seaters...
Years and years of thinking
about this space being real,
and now actually seeing it come to life
for the very first time with guests coming into it,
it's amazing, this is incredible.
What do you think of the kids menu?
Whoa! Look at this, hun!
It is a little chaotic
right now putting everything together,
but we're excited to sit down at a meal
and see what happens.
And this is going to be the new table number.
It was a crazy start, I got to say.
It shrank, yeah!
It shrank because of the quantum cores.
This restaurant, honestly speaking,
it was given to us yesterday.
Things happened very fast.
Hello. Good evening. Welcome.
May I have your stateroom number, please?
So I have a large team,
which total is of 78 crew members.
And we serve 694 guests in total.
Table number 120, please. One-two-zero.
And we're part of the show,
so we're part of the experience.
We want to make sure our crew are ready.
Our crew in place.
Target acquired.
Quantum cores are in line.
Prepare to push your buttons.
Ready? In...
Three, two, one. Activate!
The quantum cores are one of my favorite things
that I've gotten to work on from the very beginning.
Pretty sweet, right?
We're actually letting you be a part
of that interactive story.
Alright, people, it's hero time.
When I give the signal, smash your buttons.
Hit your buttons now!
Seeing it illuminate and fill the room
with all the light that we knew it was going to do
and the dynamic, you know, content it brings,
it's, it's perfect.
And later, we're gonna have
a serious talk about bringing
quantum tech to a cruise ship.
Look at this crowd.
You try keeping their attention.
Hey, look, that guy is still eating!
He's talking about you.
Like, everyone laughed at the right moments.
The technology worked very well for the first go.
So, we're just thrilled. We're just thrilled.
Yeah. Sigh of relief.
- Did you like the show? - Yeah.
Yes, she said yes!
Five years of planning.
Pretty, pretty crazy to think,
like, how much has happened
over the course of a couple weeks.
Been a wild ride.
We never had a dull moment.
We had one challenge after the other being thrown at us,
and we just kept on going, but we did it.
I never ever in my wildest dreams
ever thought that we would be building the ship
while we were going across the Atlantic Ocean.
And then it was just
unbelievably sudden how,
my gosh, we have this ship.
Welcome to the christening
of the Disney Wish!
Disney Wish, please welcome aboard
the Brown family.
It's so surreal.
I can't even believe that it's here.
One, two, three.
Wishes do come true!
It's so joyful to just see now
all of these people coming onboard,
being so happy and just becoming kids
and giggling.
There's nothing more satisfying than that.
This level of enchantment every day!
I'll count you in. Three, two...
This space is unlike anything that we've ever done before.
We've been talking to the press
trying to get everyone excited
about how we brought this all to life.
Castle on the Seas.
That's what this ship is.
You walk into that, and that sets
the tone for everything.
It's been like a crazy whirlwind.
But, like, this is the chance
to explain all the stuff
and see people enjoying it.
This is the fun part. I mean, it's all the fun part,
but, like, this is really the fun part.
It feels like you're just in a,
on a slide in the middle of nowhere.
We've been working on this slide
for such a long time,
and to see guests
finally being able to experience it,
this is why we do it.
Happy people make the world a better place
and if we can get more people on the AquaMouse,
we can make more people happy.
Oh wow! I got soaked.
Oh yeah, baby!
That was fantastic.
He got some eggs too!
- Yeah, how many eggs does he have. - Three.
It is amazing to observe
and just seeing Harley...
...play in these spaces, that, that's what
one of the reasons why I do what I do.
She was one years old when I started this project,
and a lot of the ideas I put into these spaces
are things that we both enjoy doing together.
I can't believe they let us do this.
They let us do it. And, like, we're sitting in it.
The minute the curtain goes up,
people cheer.
Before they even start to sing
or dance or do anything.
I was, like, crying, like, tears of joy.
And my hope is that
that can be felt by anybody that comes on the ship,
that all of that magic
and care is real.
We were so far behind
that I don't even know
that I was 100 percent sure we would get here.
Come on, everyone.
And to come out on the other side,
to finally hear that applause, it's validation.
And that one goes on. Done!
Alright.
It's all yours.
My model!
Just one year ago,
that block came in, right,
with the bridge in it, and now we're sailing?
Honestly, this was probably
the most challenging project that I've ever worked on.
But she's a really, really good ship,
and that is everything for us.
Awesome.
This was hard.
And no one has given up.
Just when I see everybody
just still doing those last-minute things.
We have just hours left. That's all.
I think it's going to hit me tomorrow
when I'm really going to probably break down.
'Cause up to this point, I'm like,
oh, there's still things I can do.
If, like, there was infinite time,
we would work on this forever.
So in the words of Rafiki, it is time.
Tomorrow, we have to leave.
But everything that we have envisioned
has come true.
You know, the little birdy is flying
out of the nest, right?
She's going to fly on her own.
We did it!
The ship is beautiful.
And she is loved already.
♪ Yo ho! Yo ho! ♪
We are so excited for guests
to come aboard.
♪ Yo ho! Yo ho! ♪
It's time.
It's time for the ship to speak for herself.
♪ Pirate's life for me ♪
♪ Yo ho! ♪
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