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These are the user uploaded subtitles that are being translated: 1 00:00:02,127 --> 00:00:05,130 [♪ bright music playing] 2 00:00:09,300 --> 00:00:11,469 What caused me to join Ashley Madison? 3 00:00:11,678 --> 00:00:12,679 Stupidity. 4 00:00:17,100 --> 00:00:20,687 I had been married for 12 years. 5 00:00:23,064 --> 00:00:25,191 And I joined because I was a journalist 6 00:00:25,275 --> 00:00:28,028 working on a report on why women cheat. 7 00:00:29,362 --> 00:00:31,406 I had already been on two dates. 8 00:00:31,990 --> 00:00:35,076 On my third date, going to that restaurant, 9 00:00:35,160 --> 00:00:37,746 I was driving faster. 10 00:00:38,747 --> 00:00:40,582 I had music on loud. 11 00:00:40,790 --> 00:00:43,460 I was excited to get to know this person. 12 00:00:43,752 --> 00:00:46,463 [♪ upbeat music playing] 13 00:00:51,426 --> 00:00:54,804 I see this woman, and we sit down, 14 00:00:55,138 --> 00:00:57,807 and we have a fantastic talk. 15 00:00:58,433 --> 00:01:00,602 We order food, and we were drinking wine. 16 00:01:00,685 --> 00:01:04,981 And she's super smart, and we have this connection. 17 00:01:06,649 --> 00:01:10,153 She leaned in to kiss me, and it was there 18 00:01:10,236 --> 00:01:12,072 that I realized that I had no out, 19 00:01:12,155 --> 00:01:15,617 like I hadn't planned to go as far as I had. 20 00:01:15,784 --> 00:01:17,035 Shh. 21 00:01:17,118 --> 00:01:18,453 [exciting music] 22 00:01:18,536 --> 00:01:20,038 [female anchor 1] Controversial dating website-- 23 00:01:20,121 --> 00:01:21,790 Ashley Madison has been hacked. 24 00:01:21,873 --> 00:01:23,374 Exposing would-be cheaters. 25 00:01:23,458 --> 00:01:24,918 [female anchor 2] Disturbing new developments following 26 00:01:25,001 --> 00:01:27,587 the exposure of customers on the infidelity website, 27 00:01:27,712 --> 00:01:28,755 Ashley Madison. 28 00:01:28,838 --> 00:01:31,925 They are going to expose millions of dirty secrets. 29 00:01:32,008 --> 00:01:33,343 [female anchor 3] It's a great time to be a divorce lawyer. 30 00:01:33,426 --> 00:01:35,678 [female anchor 4] A significant percentage of the population 31 00:01:35,845 --> 00:01:38,264 is about to have a very bad day. 32 00:01:38,348 --> 00:01:40,642 [♪ instrumental music] 33 00:01:44,729 --> 00:01:47,482 [♪ upbeat music] 34 00:01:47,565 --> 00:01:48,775 [Noel] Long before I launched Ashley Madison, 35 00:01:48,858 --> 00:01:49,692 there were affairs, 36 00:01:49,776 --> 00:01:51,361 and long after I'm gone, there'll be affairs. 37 00:01:51,444 --> 00:01:52,612 And so what I'm just trying to do 38 00:01:52,695 --> 00:01:55,198 is help people have the more perfect affair. 39 00:01:55,573 --> 00:01:58,993 [Eric] What Ashley Madison were able to do successfully 40 00:01:59,369 --> 00:02:02,914 was to become part of the cultural zeitgeist. 41 00:02:03,123 --> 00:02:05,208 [gasping] 42 00:02:05,750 --> 00:02:07,293 [male announcer 1] Sassymadison.com. 43 00:02:07,418 --> 00:02:09,712 It's not cheating if you don't know the person well. 44 00:02:10,171 --> 00:02:12,423 They became the bad boys of love. 45 00:02:12,841 --> 00:02:14,050 Nobody's going to have an affair 46 00:02:14,134 --> 00:02:15,969 because they saw a 30-second TV commercial. 47 00:02:16,052 --> 00:02:18,304 They have affairs because their life isn't working for them. 48 00:02:18,388 --> 00:02:20,181 Why advertise then? 49 00:02:20,265 --> 00:02:22,308 Because I'm in the business of making money. 50 00:02:23,143 --> 00:02:24,811 [cheers and applause] 51 00:02:24,894 --> 00:02:27,021 In 2009, Ashley Madison claimed 52 00:02:27,147 --> 00:02:29,649 to have 2.7 million users, 53 00:02:30,108 --> 00:02:31,901 and they were active in three territories, 54 00:02:31,985 --> 00:02:33,862 Canada, the US, and Ireland. 55 00:02:34,028 --> 00:02:37,073 And then they wanted to do what every tech company 56 00:02:37,157 --> 00:02:38,825 wants to do, which is scale. 57 00:02:41,536 --> 00:02:44,247 [Sunny] And so they decide to look at Asia 58 00:02:44,330 --> 00:02:48,459 for expansion of their brand, and they go to Japan. 59 00:02:48,585 --> 00:02:52,547 And within eight months, they have a million subscribers. 60 00:02:52,714 --> 00:02:54,883 And now the thought is bingo. 61 00:02:55,049 --> 00:02:57,051 Where else in Asia do we go? 62 00:03:00,138 --> 00:03:02,849 [Claire] South Korea was the first market 63 00:03:02,932 --> 00:03:05,018 that Ashley Madison entered 64 00:03:05,101 --> 00:03:07,478 where what they were selling was actually illegal. 65 00:03:07,562 --> 00:03:09,689 That infidelity was against the law there. 66 00:03:11,107 --> 00:03:13,234 [Paul] When we launched in South Korea, 67 00:03:13,318 --> 00:03:16,154 we put up a campaign basically saying even if you look like 68 00:03:16,279 --> 00:03:17,864 Kim Jong-un, 69 00:03:18,156 --> 00:03:19,991 dictator of North Korea, you would still have 70 00:03:20,074 --> 00:03:21,618 a chance of having an affair on our site. 71 00:03:23,786 --> 00:03:26,623 I think on our first day we had 40,000 people join 72 00:03:26,706 --> 00:03:28,666 solely from South Korea. 73 00:03:29,626 --> 00:03:30,919 And in two weeks, they shut us down. 74 00:03:35,506 --> 00:03:38,551 [Sunny] And what Noel masterminds this time 75 00:03:38,676 --> 00:03:41,471 is to sue the government of South Korea 76 00:03:41,596 --> 00:03:44,724 for anti-business practices. 77 00:03:45,225 --> 00:03:48,394 Within a few months, the website is back up, 78 00:03:48,519 --> 00:03:50,396 and they repeal the law. 79 00:03:52,106 --> 00:03:54,192 [Noel] Infidelity, it turns out, is pretty global. 80 00:03:54,275 --> 00:03:55,610 Even in cultures where it's prohibited by law, 81 00:03:55,693 --> 00:03:57,070 people still do it. 82 00:03:57,153 --> 00:03:58,988 And there's really no marketplace that we 83 00:03:59,155 --> 00:04:00,907 can't see us expanding into. 84 00:04:02,367 --> 00:04:05,411 [Sunny] And it's around this time that Noel Biderman 85 00:04:05,578 --> 00:04:08,623 starts to call himself Noel Winnerman, 86 00:04:08,915 --> 00:04:11,626 and rightfully so, because he's winning, 87 00:04:11,709 --> 00:04:13,711 winning, and winning. 88 00:04:16,631 --> 00:04:19,425 In 2009, they claimed to have 89 00:04:19,592 --> 00:04:23,221 2.7 million members. 90 00:04:23,388 --> 00:04:25,682 Fast forward to 2014, 91 00:04:25,890 --> 00:04:30,019 they claimed to have 22 million members. 92 00:04:30,353 --> 00:04:32,855 I mean, that type of growth 93 00:04:32,981 --> 00:04:36,526 I don't know is seen in any industry 94 00:04:36,859 --> 00:04:39,153 other than perhaps his. 95 00:04:41,698 --> 00:04:44,409 [Claire] Once tech companies have grown to a certain point, 96 00:04:44,617 --> 00:04:48,162 the next logical thing to do is to go public, 97 00:04:48,413 --> 00:04:50,915 do something called an initial public offering, 98 00:04:51,040 --> 00:04:54,961 where you offer shares of your company on a stock exchange. 99 00:04:57,797 --> 00:04:59,799 And this is also the point at which 100 00:04:59,882 --> 00:05:02,969 the founders and their initial investors 101 00:05:03,136 --> 00:05:05,179 cash in, make a lot of money. 102 00:05:06,180 --> 00:05:07,974 There is great interest at the investor level 103 00:05:08,057 --> 00:05:10,226 for institutions and individuals. 104 00:05:10,310 --> 00:05:11,561 I think they just want to keep it quiet. 105 00:05:11,644 --> 00:05:13,479 They want to be able to lie down in their bed at night, 106 00:05:13,563 --> 00:05:15,064 look over at their spouse, and if their spouse says, 107 00:05:15,148 --> 00:05:16,190 "Oh, what'd you invest in today?" 108 00:05:16,274 --> 00:05:17,817 They know they invested in Ashley Madison, 109 00:05:17,942 --> 00:05:18,776 but they don't want to tell them 110 00:05:18,860 --> 00:05:20,695 why they think that's a good investment thesis. 111 00:05:23,573 --> 00:05:26,242 [Claire] Banks have to underwrite the IPO, 112 00:05:26,326 --> 00:05:27,994 and banks didn't necessarily want 113 00:05:28,119 --> 00:05:32,123 to be associated with a company that was dealing in adultery. 114 00:05:35,752 --> 00:05:37,712 [Paul] We were looking at whether or not 115 00:05:37,837 --> 00:05:39,797 it would be viable in a European market, 116 00:05:39,881 --> 00:05:42,717 specifically the London Stock Exchange because the morals 117 00:05:42,800 --> 00:05:46,012 around business there weren't as puritanical 118 00:05:46,095 --> 00:05:48,681 as the New York Stock Exchange, the NASDAQ, 119 00:05:48,765 --> 00:05:50,350 or the Toronto Stock Exchange. 120 00:05:51,351 --> 00:05:52,894 [Claire] London, on the other hand, 121 00:05:52,977 --> 00:05:54,729 might be a little bit more open 122 00:05:54,979 --> 00:05:57,982 to Ashley Madison as a sin stock. 123 00:06:01,277 --> 00:06:04,030 Sin stocks are stocks in something 124 00:06:04,113 --> 00:06:06,324 that people have some moral questions about, 125 00:06:06,407 --> 00:06:09,869 things like tobacco, weapons, gambling, 126 00:06:10,328 --> 00:06:13,456 that often can outperform the broader stock market. 127 00:06:15,917 --> 00:06:19,545 [Sunny] At the time, people are thinking ashleymadison.com 128 00:06:19,670 --> 00:06:21,005 is a tech unicorn. 129 00:06:21,130 --> 00:06:25,259 Maybe it is a company that's valued at $1,000,000,000. 130 00:06:25,385 --> 00:06:27,136 Maybe he hit the jackpot. 131 00:06:27,929 --> 00:06:30,306 [female interviewer 1] What's the revenue like for the site? 132 00:06:30,390 --> 00:06:32,517 [Noel] We're on a quick race to about $200 million 133 00:06:32,600 --> 00:06:34,894 in annual sales, and I think once we hit that, 134 00:06:34,977 --> 00:06:35,937 with our profit margins, 135 00:06:36,062 --> 00:06:38,314 that makes us an extremely valuable property. 136 00:06:38,940 --> 00:06:41,192 It's a great internet success story. 137 00:06:41,275 --> 00:06:43,569 [♪ upbeat music playing] 138 00:06:43,653 --> 00:06:47,532 [Claire] Avid Life Media was going into 139 00:06:47,615 --> 00:06:49,742 this IPO attempt in 2015, 140 00:06:49,826 --> 00:06:51,619 making some big claims. 141 00:06:51,702 --> 00:06:53,746 [Paul] You know with money markets, 142 00:06:53,830 --> 00:06:55,081 people throw out numbers all over the case. 143 00:06:55,164 --> 00:06:56,874 We never put a number out there. 144 00:06:57,041 --> 00:07:00,002 But I saw $500 million to, you know, 145 00:07:00,545 --> 00:07:01,838 upwards of $1,000,000,000. 146 00:07:01,921 --> 00:07:04,090 I saw some numbers related to that. 147 00:07:05,466 --> 00:07:07,760 [female anchor 5] He built $1,000,000,000 business 148 00:07:07,969 --> 00:07:09,387 betting on infidelity, 149 00:07:09,512 --> 00:07:13,182 25 million members in 37 countries. 150 00:07:13,558 --> 00:07:15,476 We're the second biggest dating service on the planet. 151 00:07:15,560 --> 00:07:16,644 This is not a kid's game. 152 00:07:16,727 --> 00:07:19,272 This is an enterprise of significance. 153 00:07:23,943 --> 00:07:26,070 [Charles] We were there for, I don't know, about 90 minutes. 154 00:07:26,320 --> 00:07:30,241 And I moved into a place of-- 155 00:07:30,366 --> 00:07:32,577 of wanting to seduce her, 156 00:07:32,827 --> 00:07:36,581 to go across the street to the hotel, 157 00:07:36,873 --> 00:07:38,916 and she agreed, 158 00:07:40,835 --> 00:07:42,503 which I did not expect. 159 00:07:44,005 --> 00:07:46,007 But I froze. 160 00:07:46,257 --> 00:07:47,592 I couldn't do it. 161 00:07:47,675 --> 00:07:51,220 I told her, like, very quickly, it just came tripping out, 162 00:07:51,304 --> 00:07:54,056 that I was a writer working on an article, 163 00:07:54,140 --> 00:07:56,809 investigating the real world reasons why women cheat. 164 00:07:56,893 --> 00:07:58,561 And this was a part of it. 165 00:07:59,479 --> 00:08:01,147 It took her a minute to process it, 166 00:08:01,564 --> 00:08:02,773 and I'll never forget the look on her face 167 00:08:02,857 --> 00:08:05,443 because I'm such a garbage human being. 168 00:08:05,651 --> 00:08:09,822 She threw a drink on me very melodramatically, but I'll-- 169 00:08:09,906 --> 00:08:14,827 so I left and went home to face wrath, 170 00:08:15,203 --> 00:08:16,787 as I should have. 171 00:08:18,289 --> 00:08:20,291 As I should have. 172 00:08:27,006 --> 00:08:29,800 [♪ soft dramatic music] 173 00:08:38,267 --> 00:08:40,478 We walked into the office. 174 00:08:40,603 --> 00:08:43,731 It's only 9:00 in the morning, haven't even had a coffee yet. 175 00:08:43,856 --> 00:08:46,859 If I recall, it was business as usual. 176 00:08:48,402 --> 00:08:50,071 [Paul] Some of our teams opened up their-- 177 00:08:50,238 --> 00:08:52,031 their laptops, and there was a message. 178 00:08:52,114 --> 00:08:54,575 [♪ foreboding music] 179 00:08:59,247 --> 00:09:00,998 [laptop chimes] 180 00:09:09,257 --> 00:09:11,717 [♪ dramatic music playing] 181 00:09:35,491 --> 00:09:37,785 [music continues] 182 00:09:40,955 --> 00:09:43,958 It was then kind of a full panic mode 183 00:09:44,041 --> 00:09:47,003 at that point for the majority of the executives 184 00:09:47,086 --> 00:09:48,421 at the very least. 185 00:09:49,797 --> 00:09:53,092 And that there was a lot of worry at that point. 186 00:09:53,259 --> 00:09:54,719 There wasn't a panic. 187 00:09:54,927 --> 00:09:58,764 There wasn't a sense of chaos or confusion. 188 00:09:58,889 --> 00:10:01,684 It was very orderly, very serious. 189 00:10:02,184 --> 00:10:04,687 Somebody wanted us to shut our business down. 190 00:10:04,770 --> 00:10:07,315 There was no ransom, so it was a moral play. 191 00:10:07,440 --> 00:10:09,525 Shut down your business, or in essence, 192 00:10:09,650 --> 00:10:11,736 I'm going to shut it down for you. 193 00:10:13,237 --> 00:10:17,658 [Eric] Noel definitely looked somber and awakened, 194 00:10:17,742 --> 00:10:18,743 for lack of a better way. 195 00:10:18,826 --> 00:10:21,704 He was-he was certainly feeling pressure. 196 00:10:23,456 --> 00:10:26,000 It became very quickly a sense of not knowing 197 00:10:26,125 --> 00:10:27,835 what was up, what was down, 198 00:10:27,918 --> 00:10:29,754 you know, were our futures secure, 199 00:10:30,046 --> 00:10:31,797 what was going to happen. 200 00:10:33,382 --> 00:10:34,467 [Claire] Impact team was essentially 201 00:10:34,550 --> 00:10:36,761 blackmailing Avid Life Media 202 00:10:36,844 --> 00:10:40,097 and saying that if they didn't take down Ashley Madison, 203 00:10:40,431 --> 00:10:43,142 they were going to release all of this data 204 00:10:43,351 --> 00:10:45,353 on all of their users, 205 00:10:45,811 --> 00:10:48,439 basically the most embarrassing possible thing 206 00:10:48,564 --> 00:10:50,941 that could happen for a company that marketed 207 00:10:51,025 --> 00:10:52,943 itself as being discreet. 208 00:10:53,110 --> 00:10:55,363 There was no way we were shutting down our business. 209 00:10:56,364 --> 00:10:59,241 [male announcer 1] Isn't it time for ashleymadison.com? 210 00:11:00,117 --> 00:11:01,369 That wasn't going to happen. 211 00:11:02,870 --> 00:11:05,623 [♪ suspenseful music] 212 00:11:06,540 --> 00:11:09,043 [Paul] The individual or individuals responsible 213 00:11:09,251 --> 00:11:11,253 communicated with one journalist, 214 00:11:11,337 --> 00:11:13,047 and that was Brian Krebs. 215 00:11:13,339 --> 00:11:16,592 At the time, I think that there were two main 216 00:11:16,717 --> 00:11:19,845 security blogger experts that everyone was turning to, 217 00:11:19,929 --> 00:11:22,598 and that was Brian Krebs and Troy Hunt. 218 00:11:22,723 --> 00:11:25,518 Brian Krebs is-is the guy that finds the bad guys. 219 00:11:25,601 --> 00:11:28,396 Like, he is the one that is always able to like, 220 00:11:28,479 --> 00:11:32,400 track down interesting stories and getting detail out of them 221 00:11:32,483 --> 00:11:34,068 that no one else does. 222 00:11:34,694 --> 00:11:38,614 I would say he is the most respected 223 00:11:38,739 --> 00:11:42,702 cybersecurity reporter in the world. 224 00:11:42,785 --> 00:11:45,037 [♪ instrumental music playing] 225 00:11:47,623 --> 00:11:49,917 [Brian] I'm an independent investigative reporter. 226 00:11:50,084 --> 00:11:53,421 I worked at The Washington Post for about 14 years 227 00:11:53,963 --> 00:11:57,341 before I launched the blog krebsonsecurity.com. 228 00:11:57,425 --> 00:12:00,302 And I write mainly about cybercrime. 229 00:12:01,178 --> 00:12:02,722 You work as a reporter long enough, 230 00:12:02,805 --> 00:12:06,058 you start to get a sense for when something might be, 231 00:12:06,142 --> 00:12:08,310 A, exclusive, at least for the time being 232 00:12:08,394 --> 00:12:12,022 and, B, might not be so if you sit on it for very long. 233 00:12:12,148 --> 00:12:14,567 I got that feeling immediately. 234 00:12:17,361 --> 00:12:19,029 It was a Sunday evening, 235 00:12:19,113 --> 00:12:24,201 and I was getting ready to just call it a night. 236 00:12:26,370 --> 00:12:28,831 And I got a notification through the contact form 237 00:12:28,914 --> 00:12:30,458 on my site 238 00:12:31,459 --> 00:12:34,295 that said Ashley Madison had been breached, 239 00:12:34,462 --> 00:12:37,381 and it had links to a number of files 240 00:12:37,465 --> 00:12:38,758 that could be downloaded. 241 00:12:38,841 --> 00:12:41,510 And so I grabbed those and looked at them. 242 00:12:41,594 --> 00:12:44,013 It was a few dozen people's information. 243 00:12:44,180 --> 00:12:47,099 So it was just a matter of being able to verify it, 244 00:12:47,183 --> 00:12:48,559 using information in there 245 00:12:48,642 --> 00:12:50,853 that I can independently confirm. 246 00:12:52,146 --> 00:12:56,192 Helpfully, one of the documents that the hackers leaked 247 00:12:56,317 --> 00:12:59,945 was a spreadsheet of every employee's 248 00:13:00,237 --> 00:13:02,615 cell phone number and email address. 249 00:13:02,740 --> 00:13:05,618 And so I just looked at the top of the list. 250 00:13:05,701 --> 00:13:07,286 Noel Biderman was at the top. 251 00:13:07,369 --> 00:13:09,872 I called his cell phone, and he answered the first ring, 252 00:13:10,039 --> 00:13:12,374 and I said, "Hi, it looks like you're having a bad day." 253 00:13:12,458 --> 00:13:14,710 And he said, "Yeah, we're having a bad day." 254 00:13:16,545 --> 00:13:17,421 He was very rushed. 255 00:13:17,505 --> 00:13:19,340 We only talked for three or four minutes, 256 00:13:19,507 --> 00:13:22,092 and he said they had strong suspicions 257 00:13:22,176 --> 00:13:23,511 of who might have been behind it. 258 00:13:23,594 --> 00:13:26,514 They thought it was possibly, if not a former employee, 259 00:13:26,597 --> 00:13:28,390 then somebody who had had some kind of access 260 00:13:28,474 --> 00:13:30,017 to their systems before. 261 00:13:30,100 --> 00:13:31,769 And he even said they were on the cusp 262 00:13:31,852 --> 00:13:34,104 of figuring out who it was. 263 00:13:36,941 --> 00:13:38,734 That was the easiest verification I think 264 00:13:38,818 --> 00:13:41,278 I've ever had to do for a breach because, you know, 265 00:13:41,362 --> 00:13:43,906 it's not often you get the CEO's cell phone number, 266 00:13:43,989 --> 00:13:46,242 and he answers on a Sunday. 267 00:13:48,744 --> 00:13:50,955 I put up a story about an hour after that. 268 00:13:51,038 --> 00:13:54,792 And nobody likes to put up big stories on a Sunday night, 269 00:13:54,875 --> 00:13:56,418 but that's the way it goes. 270 00:14:01,298 --> 00:14:04,760 The first time I heard about the website Ashley Madison 271 00:14:04,844 --> 00:14:07,137 was when Brian Krebs broke the news 272 00:14:07,221 --> 00:14:09,098 of this data breach of this company. 273 00:14:11,225 --> 00:14:15,145 Immediately, this breach seemed significant. 274 00:14:15,229 --> 00:14:18,899 The Impact Team was threatening to release the user data 275 00:14:18,983 --> 00:14:23,070 after 30 days, and if this data became public, 276 00:14:23,153 --> 00:14:26,866 it could mean some significant consequences. 277 00:14:29,869 --> 00:14:32,037 It spread slowly at first, right? 278 00:14:32,121 --> 00:14:34,957 And then it exploded. 279 00:14:35,040 --> 00:14:36,375 Security breach making news 280 00:14:36,458 --> 00:14:37,877 for a lot of reasons this morning. 281 00:14:37,960 --> 00:14:40,754 Hackers have attacked the dating website Ashley Madison. 282 00:14:40,838 --> 00:14:42,923 This is not the kind of going public they wanted. 283 00:14:46,385 --> 00:14:49,388 [notifications chiming] 284 00:14:50,556 --> 00:14:52,641 [Brian] The next couple of days we got more traffic 285 00:14:52,725 --> 00:14:54,226 to the site than we get normally 286 00:14:54,310 --> 00:14:55,936 in a couple of months. 287 00:14:56,478 --> 00:14:58,606 It was pretty ridiculous. 288 00:14:58,689 --> 00:15:02,151 Probably to this day, the biggest scoop I've ever had. 289 00:15:02,234 --> 00:15:03,569 Thousands of Australians could be feeling 290 00:15:03,652 --> 00:15:05,237 a little uneasy tonight. 291 00:15:05,321 --> 00:15:07,489 There might be a few nervous people out there this morning. 292 00:15:07,573 --> 00:15:08,949 37 million users. 293 00:15:09,033 --> 00:15:11,160 News story after news story came out about it, 294 00:15:11,243 --> 00:15:12,995 so massive, massive 295 00:15:13,078 --> 00:15:14,914 international media attention. 296 00:15:14,997 --> 00:15:17,583 [♪ instrumental music playing] 297 00:15:19,919 --> 00:15:22,713 [Brian] There was a month between when they announced 298 00:15:22,796 --> 00:15:24,298 the hack and when they threatened 299 00:15:24,381 --> 00:15:26,091 to release the data. 300 00:15:27,509 --> 00:15:29,261 Clock's ticking. 301 00:15:31,889 --> 00:15:34,391 [clock ticking] 302 00:15:34,475 --> 00:15:36,101 Are they really going to 303 00:15:36,185 --> 00:15:38,187 release it on the internet just... 304 00:15:38,270 --> 00:15:41,023 It just seemed like a bad threat from a movie. 305 00:15:44,360 --> 00:15:46,528 We weren't just talking about 306 00:15:46,612 --> 00:15:47,780 bits of user data, 307 00:15:47,863 --> 00:15:50,199 like email addresses or profile information. 308 00:15:50,282 --> 00:15:52,409 We were potentially talking dick pics. 309 00:15:53,243 --> 00:15:54,995 [Tom] These hackers are threatening to make public 310 00:15:55,079 --> 00:15:57,498 some embarrassing very personal details. 311 00:15:57,581 --> 00:15:59,041 [female anchor 6] Customers' sexual fantasies. 312 00:15:59,124 --> 00:16:00,709 This is not a site to share recipes. 313 00:16:00,793 --> 00:16:02,753 [clock ticking] 314 00:16:03,921 --> 00:16:06,215 [♪ instrumental music playing] 315 00:16:09,593 --> 00:16:11,428 I remember my friend told me about the hack. 316 00:16:11,512 --> 00:16:12,972 And I was like, "What?" 317 00:16:13,055 --> 00:16:15,307 People were laughing at it, right? 318 00:16:15,849 --> 00:16:16,684 Like they were thinking like, 319 00:16:16,767 --> 00:16:18,227 "Oh, well, you know, those people, 320 00:16:18,310 --> 00:16:19,853 they're getting what they deserve." 321 00:16:19,937 --> 00:16:21,814 My spouse actually mentioned it, 322 00:16:21,897 --> 00:16:23,732 and she had no idea. 323 00:16:23,816 --> 00:16:25,693 I mean, if she confronted me about it, 324 00:16:25,776 --> 00:16:26,735 yeah, I'd probably admit it. 325 00:16:26,819 --> 00:16:31,532 But well, that would be the end of the relationship, but-- 326 00:16:31,615 --> 00:16:33,909 but I would never tell her. 327 00:16:33,993 --> 00:16:36,412 [♪ instrumental music playing] 328 00:16:41,000 --> 00:16:42,751 [Marvin] I turned on the news and heard that 329 00:16:42,835 --> 00:16:44,795 the site was hacked. 330 00:16:45,671 --> 00:16:47,589 And that's when it dawned on me, 331 00:16:47,673 --> 00:16:51,051 oh, my God, you know, I've got my address, 332 00:16:51,135 --> 00:16:52,386 my phone number, 333 00:16:52,469 --> 00:16:56,348 my profile with my fantasies, desires. 334 00:16:56,432 --> 00:16:59,184 And my life style is a swinger. 335 00:17:00,894 --> 00:17:02,271 I joined Ashley Madison. 336 00:17:02,354 --> 00:17:04,565 I was hoping to meet people 337 00:17:04,648 --> 00:17:07,026 that were in the swingers lifestyle. 338 00:17:07,109 --> 00:17:08,986 The last thing I ever thought about 339 00:17:09,069 --> 00:17:10,988 was potentially being hacked. 340 00:17:13,782 --> 00:17:16,201 [Charles] The hack was surreal. 341 00:17:16,285 --> 00:17:18,078 [bell ringing] 342 00:17:18,162 --> 00:17:19,705 Waking up, it's a normal morning. 343 00:17:19,788 --> 00:17:22,207 You go in, you brush your teeth, you come out, 344 00:17:22,291 --> 00:17:24,334 you make coffee, you open up your laptop, 345 00:17:24,418 --> 00:17:28,464 and there are 20, 30 emails from producers 346 00:17:28,547 --> 00:17:31,216 and news stations and radio stations 347 00:17:31,300 --> 00:17:35,012 that wanted my take on what had happened. 348 00:17:36,430 --> 00:17:38,640 Can you just give me some details 349 00:17:38,724 --> 00:17:40,809 on who exactly you found on the site? 350 00:17:41,018 --> 00:17:43,562 Uh, sure. I went in with a simple hypothesis, 351 00:17:43,729 --> 00:17:45,731 which is why women are cheating. 352 00:17:46,356 --> 00:17:47,900 Women are there to feel like women, 353 00:17:47,983 --> 00:17:52,446 desired, wanted, and needed beyond just housework 354 00:17:52,529 --> 00:17:54,948 and work and finances and all the things 355 00:17:55,032 --> 00:17:56,992 that go with cohabitation. 356 00:17:57,159 --> 00:17:59,578 I know that the woman I took to the restaurant 357 00:17:59,661 --> 00:18:00,913 didn't deserve what she got. 358 00:18:00,996 --> 00:18:02,748 Like, it just tumbled out of my mouth, 359 00:18:02,831 --> 00:18:05,417 where I was like, I'm a journalist 360 00:18:05,501 --> 00:18:07,878 working on a report on why women cheat. 361 00:18:07,961 --> 00:18:10,339 She didn't know what to do. 362 00:18:10,422 --> 00:18:12,549 So the only thing she said was, you know, 363 00:18:12,633 --> 00:18:15,260 "So this was all bullshit?" 364 00:18:16,136 --> 00:18:18,138 And I had no answer. 365 00:18:18,722 --> 00:18:20,432 Well, and by the way, I didn't cheat, 366 00:18:20,516 --> 00:18:23,143 so just to kill the conclusion of the article. 367 00:18:23,227 --> 00:18:24,895 You can read it at yourtango.com, but I didn't-- 368 00:18:24,978 --> 00:18:26,063 I didn't cheat. 369 00:18:26,146 --> 00:18:27,564 Just because I didn't follow through with it 370 00:18:27,648 --> 00:18:30,275 doesn't mean that I didn't do something. 371 00:18:30,359 --> 00:18:33,237 And that's what infidelity is really all about, isn't it? 372 00:18:33,320 --> 00:18:36,198 It's not just a sexual act. 373 00:18:36,990 --> 00:18:38,784 This was emotional infidelity. 374 00:18:38,867 --> 00:18:42,830 So in retrospect, the entire activity 375 00:18:42,913 --> 00:18:44,873 of writing the article brought out 376 00:18:44,957 --> 00:18:47,668 all the cracks in my marriage. 377 00:18:47,835 --> 00:18:51,171 Then the hack happened two and a half years 378 00:18:51,255 --> 00:18:53,423 after my article went out. 379 00:18:54,049 --> 00:18:56,885 I had been in marriage counseling, 380 00:18:56,969 --> 00:18:57,970 trying to figure out 381 00:18:58,053 --> 00:18:59,429 if we were going to save our marriage, 382 00:18:59,513 --> 00:19:03,725 and this thing that I had done 383 00:19:03,809 --> 00:19:04,852 came back up again 384 00:19:04,935 --> 00:19:08,063 when we didn't plan on it coming back up again. 385 00:19:09,106 --> 00:19:11,275 It was-it was very 386 00:19:11,358 --> 00:19:16,655 exciting and terrible in my house during that time. 387 00:19:16,738 --> 00:19:19,032 [clock ticking] 388 00:19:19,908 --> 00:19:21,243 [male anchor 1] The American blogger 389 00:19:21,326 --> 00:19:22,494 who broke this story says 390 00:19:22,578 --> 00:19:24,746 the hackers targeted Ashley Madison 391 00:19:24,830 --> 00:19:27,416 because the company lied to its customers. 392 00:19:29,751 --> 00:19:33,463 [Claire] Ashley Madison had a feature called full delete. 393 00:19:33,672 --> 00:19:38,010 You would pay a $19.99 fee and that the site would totally 394 00:19:38,093 --> 00:19:41,138 pull every trace of you ever having used 395 00:19:41,221 --> 00:19:42,598 the site from the servers. 396 00:19:44,516 --> 00:19:46,935 [Joseph] And they were making, you know, 1.7 million a year 397 00:19:47,019 --> 00:19:48,228 or something like that from just 398 00:19:48,312 --> 00:19:50,689 selling something that nowadays would 399 00:19:50,772 --> 00:19:52,608 just be an ordinary feature. 400 00:19:54,484 --> 00:19:57,237 [Claire] People who had paid for the paid delete feature 401 00:19:57,321 --> 00:20:00,490 still had, you know, many personally identifying details 402 00:20:00,574 --> 00:20:03,452 that were kept in those databases on the servers. 403 00:20:04,036 --> 00:20:06,455 [anchor] Ashley Madison yesterday suspended fees 404 00:20:06,538 --> 00:20:08,373 for users who want to delete their accounts 405 00:20:08,457 --> 00:20:12,169 after hackers threatened to expose millions of users. 406 00:20:12,502 --> 00:20:14,588 [Paul] We recognized immediately that we had 407 00:20:14,671 --> 00:20:17,466 let down our members, even if it was just a threat 408 00:20:17,549 --> 00:20:20,302 to release the data that they said they had. 409 00:20:20,636 --> 00:20:24,598 And we did everything within our power to minimize it, 410 00:20:24,681 --> 00:20:27,309 but there is a notion once the pee is in the pool, 411 00:20:27,392 --> 00:20:28,602 you can't get it out. 412 00:20:28,685 --> 00:20:31,021 [♪ instrumental music] 413 00:20:35,484 --> 00:20:38,028 [clock ticking] 414 00:20:39,154 --> 00:20:42,074 [♪ soft suspenseful music] 415 00:20:44,743 --> 00:20:46,161 [Joseph] You have different sorts of hackers, right? 416 00:20:46,245 --> 00:20:47,871 You have the ones that are financially motivated, 417 00:20:47,955 --> 00:20:50,290 and they clearly want to get a ransom. 418 00:20:50,415 --> 00:20:52,292 And then you may have hacktivists, 419 00:20:52,376 --> 00:20:55,462 you know, a combination of activist and hacker. 420 00:20:55,545 --> 00:20:57,172 And they will target a company 421 00:20:57,256 --> 00:21:00,259 for what they see is a moral reason. 422 00:21:02,219 --> 00:21:03,929 [Brian] If they're not asking for money, 423 00:21:04,012 --> 00:21:07,099 that you have to assume they're motivated 424 00:21:07,182 --> 00:21:11,019 by a set of beliefs that you probably don't understand. 425 00:21:11,144 --> 00:21:13,689 That's enough to strike the fear of God 426 00:21:13,772 --> 00:21:15,148 into a lot of people. 427 00:21:16,733 --> 00:21:18,735 But if you believe the Impact Team hackers, 428 00:21:18,819 --> 00:21:21,738 they claim to have been inside their networks 429 00:21:21,822 --> 00:21:23,865 for months or years. 430 00:21:24,032 --> 00:21:27,494 And it's fair to say that the tension and the anxiety, 431 00:21:27,577 --> 00:21:30,247 I think, for a lot of users was really ramping up 432 00:21:30,330 --> 00:21:32,499 the closer to that date that we got. 433 00:21:33,834 --> 00:21:36,086 You have a website catering to cheaters 434 00:21:36,169 --> 00:21:38,505 that promised to safeguard everybody's information. 435 00:21:38,588 --> 00:21:40,215 Turns out, they break that vow. 436 00:21:40,299 --> 00:21:42,050 And now the adulterers are all upset. 437 00:21:42,134 --> 00:21:43,677 So it turns out that-- - Exactly. 438 00:21:43,760 --> 00:21:45,554 Karma is about as much of a bitch 439 00:21:45,637 --> 00:21:47,139 as your soon to be ex-wife. 440 00:21:47,806 --> 00:21:49,808 It's not often that a big company, 441 00:21:49,891 --> 00:21:52,644 irrespective of what they do... 442 00:21:52,728 --> 00:21:55,022 gets hacked that completely. 443 00:21:55,188 --> 00:21:57,566 And everybody's kind of like, "Yes." 444 00:21:57,649 --> 00:22:00,569 [clock ticking] 445 00:22:00,652 --> 00:22:02,446 [♪ instrumental music] 446 00:22:18,003 --> 00:22:22,924 On August 18, the Impact Team finally followed through, 447 00:22:23,800 --> 00:22:28,263 and they released this cache of data on the dark web. 448 00:22:30,557 --> 00:22:32,434 They wrote a very nice little press release. 449 00:22:32,517 --> 00:22:37,272 They included a convenient link to a Torrent file. 450 00:22:42,069 --> 00:22:44,237 Torrent's just like... 451 00:22:44,321 --> 00:22:47,157 Just broadcast as much as we can as fast as we can. 452 00:22:50,577 --> 00:22:51,828 [Joseph] Because it will automatically 453 00:22:51,912 --> 00:22:53,997 start to share the data with others, 454 00:22:54,081 --> 00:22:55,749 so not only have you downloaded it, 455 00:22:55,916 --> 00:22:57,876 you are now helping distribute it. 456 00:22:57,959 --> 00:23:00,003 [♪ dramatic music] 457 00:23:01,129 --> 00:23:03,340 [Troy] It's torrented really extensively, 458 00:23:03,423 --> 00:23:06,468 so it didn't take very long to get hold of it. 459 00:23:06,551 --> 00:23:08,053 And it was very clear, very, very quickly 460 00:23:08,136 --> 00:23:09,346 that it was legitimate. 461 00:23:09,429 --> 00:23:11,556 [♪ instrumental music] 462 00:23:14,559 --> 00:23:17,062 Hackers have been leaking large chunks of user data 463 00:23:17,145 --> 00:23:19,106 from the website Ashley Madison. 464 00:23:19,189 --> 00:23:20,899 They've put the information online, 465 00:23:20,982 --> 00:23:23,443 including the names of one million people in the UK. 466 00:23:23,527 --> 00:23:27,114 It immediately just grabbed international attention, 467 00:23:27,197 --> 00:23:29,783 just headlines across the entire world. 468 00:23:29,866 --> 00:23:33,120 There's 250,000 email addresses 469 00:23:33,203 --> 00:23:34,788 from people in Sydney who signed up. 470 00:23:34,871 --> 00:23:36,915 Every media outlet was trying to find names 471 00:23:36,998 --> 00:23:38,667 of politicians and celebrities. 472 00:23:38,750 --> 00:23:40,460 [female anchor 7] Among the high-profile victims 473 00:23:40,544 --> 00:23:41,920 of the Ashley Madison hack... 474 00:23:42,003 --> 00:23:43,338 [male anchor 2] At least two dozen of them 475 00:23:43,422 --> 00:23:45,215 allegedly Vatican addresses. 476 00:23:45,298 --> 00:23:47,509 [female anchor 8] At least two assistant US attorneys. 477 00:23:47,592 --> 00:23:49,761 A lot of federal employees apparently 478 00:23:49,845 --> 00:23:51,805 had a lot of extra time on their hands. 479 00:23:51,888 --> 00:23:54,641 19 Kids and Counting star Josh Duggar 480 00:23:54,724 --> 00:23:56,810 is leading a total double life. 481 00:23:56,893 --> 00:23:58,270 [female anchor 9] Why would a man who helped build 482 00:23:58,353 --> 00:24:01,606 a multimillion dollar TV empire play so fast and loose 483 00:24:01,690 --> 00:24:03,400 with family values? 484 00:24:07,571 --> 00:24:10,740 [Sunny] He's the star of a show called "19 Kids and Counting" 485 00:24:10,824 --> 00:24:12,742 based on family values 486 00:24:12,826 --> 00:24:16,413 and what a good father and husband he is. 487 00:24:18,290 --> 00:24:20,625 And he's anything but that. 488 00:24:22,127 --> 00:24:23,336 [female anchor 10] According to Gawker, 489 00:24:23,420 --> 00:24:25,714 Duggar paid almost $1,000 to maintain 490 00:24:25,797 --> 00:24:29,426 two Ashley Madison accounts under the handles Josh the Man 491 00:24:29,509 --> 00:24:33,054 and Ready for this D.C., and yet all the while, 492 00:24:33,138 --> 00:24:36,141 Josh was lobbying for the Family Research Council, 493 00:24:36,224 --> 00:24:39,269 an advocacy group promoting conservative Christian values, 494 00:24:39,436 --> 00:24:42,481 all this just months after a decade-old police report 495 00:24:42,564 --> 00:24:46,193 revealed Josh was investigated for multiple sex offenses, 496 00:24:46,276 --> 00:24:51,573 including forcibly fondling five girls in 2002 and 2003. 497 00:24:52,699 --> 00:24:55,702 Now you've got this disgraced reality show person. 498 00:24:55,869 --> 00:24:57,662 Who else is on the list? 499 00:24:59,831 --> 00:25:02,334 [♪ dramatic music] 500 00:25:05,712 --> 00:25:08,423 [male anchor 3] Around 15,000 of the emails traced 501 00:25:08,507 --> 00:25:10,258 to U.S. government accounts, 502 00:25:10,342 --> 00:25:13,094 including the State Department and Justice Department 503 00:25:13,178 --> 00:25:15,388 and to top secret defense contractors, 504 00:25:15,472 --> 00:25:17,057 including Raytheon. 505 00:25:17,140 --> 00:25:18,725 [male anchor 4] Adultery is actually a crime 506 00:25:18,808 --> 00:25:20,393 in the military. 507 00:25:20,644 --> 00:25:22,145 [male anchor 5] Secretary of Defense Ash Carter 508 00:25:22,229 --> 00:25:24,689 was asked whether he was aware of the breach 509 00:25:24,773 --> 00:25:26,441 and whether the Pentagon is investigating. 510 00:25:26,525 --> 00:25:28,360 I'm aware. Of course, it's an issue. 511 00:25:28,443 --> 00:25:30,987 [♪ instrumental music] 512 00:25:33,573 --> 00:25:36,451 [Brian] I started hearing from people via the contact forum 513 00:25:36,535 --> 00:25:40,080 or email or Skype or every which way. 514 00:25:40,163 --> 00:25:42,290 You know, "What do we do? What do I do? 515 00:25:42,374 --> 00:25:43,375 I'm on there." 516 00:25:43,458 --> 00:25:45,460 [♪ instrumental music] 517 00:25:49,548 --> 00:25:51,508 [Per] Lots of people reached out to me 518 00:25:51,967 --> 00:25:54,052 from all over the world. 519 00:25:54,469 --> 00:25:56,805 And some of them were asking 520 00:25:56,888 --> 00:25:59,349 can you help me delete my data? 521 00:26:01,810 --> 00:26:04,062 I can't. Nobody can. 522 00:26:04,145 --> 00:26:06,064 If it's out, it's out. 523 00:26:06,147 --> 00:26:10,610 There were even more people contacting me and like, 524 00:26:10,694 --> 00:26:12,612 could you look up my husband 525 00:26:12,696 --> 00:26:16,408 to see if he was in the data leak? 526 00:26:17,617 --> 00:26:19,661 [Troy] I run a data breach notification service 527 00:26:19,744 --> 00:26:21,079 called Have I Been Pwned? 528 00:26:21,162 --> 00:26:24,708 Pwned simply means owned or compromised, 529 00:26:24,791 --> 00:26:27,252 and I'd been doing a lot of analysis of different 530 00:26:27,335 --> 00:26:29,546 data breaches at the time and trying to help people 531 00:26:29,629 --> 00:26:31,756 who've been impacted understand that their data 532 00:26:31,840 --> 00:26:34,050 is out there floating around. 533 00:26:34,884 --> 00:26:36,595 In the situation with Ashley Madison, 534 00:26:36,678 --> 00:26:38,138 there are some themes. 535 00:26:38,221 --> 00:26:40,223 And one of the themes I thought was really interesting 536 00:26:40,307 --> 00:26:42,350 is I had multiple people, usually women, 537 00:26:42,434 --> 00:26:44,269 contact me and say, 538 00:26:44,352 --> 00:26:46,855 "I'm in the Ashley Madison data breach. 539 00:26:46,938 --> 00:26:49,941 "The reason is I thought my husband was having an affair. 540 00:26:50,025 --> 00:26:52,611 "I went to the website, I signed up, 541 00:26:52,902 --> 00:26:55,071 "I caught him, marriage broke up, 542 00:26:55,155 --> 00:26:56,656 "got on with my life. 543 00:26:56,740 --> 00:27:00,243 And now I'm in the data breach, and I look like an adulteress." 544 00:27:00,535 --> 00:27:02,120 So jeez, OK. 545 00:27:02,203 --> 00:27:06,291 That's, uh... That's beyond my expertise. 546 00:27:06,374 --> 00:27:09,753 [chuckling] I have no idea how to advise you on that. 547 00:27:12,505 --> 00:27:14,090 [female anchor 11] Okay, so when we chatted last time, 548 00:27:14,174 --> 00:27:15,759 you were thinking you would be part of the hack. 549 00:27:15,842 --> 00:27:18,219 Have you looked? Have you found your name out there? 550 00:27:18,303 --> 00:27:19,888 I have gone through some of the data. 551 00:27:19,971 --> 00:27:21,222 It's very complicated. 552 00:27:23,099 --> 00:27:24,934 [Charles] Over the next few weeks, I ended up 553 00:27:25,018 --> 00:27:29,147 spending a lot of time on TV and with interviews. 554 00:27:29,230 --> 00:27:32,108 And of course, it just hemorrhaged the whole thing. 555 00:27:33,401 --> 00:27:34,778 When my marriage ended, 556 00:27:34,861 --> 00:27:39,949 I was traumatized and devastated. 557 00:27:40,116 --> 00:27:45,330 When you get married, you don't plan on it ending. 558 00:27:47,374 --> 00:27:51,127 You end up not separating or divorcing a spouse. 559 00:27:51,294 --> 00:27:55,048 You end up excommunicating yourself 560 00:27:55,131 --> 00:27:57,634 from the only family you've ever had. 561 00:27:57,842 --> 00:28:00,512 On top of it, now that your kids are a little bit older, 562 00:28:00,595 --> 00:28:06,101 the responsibilities and the notions of father, husband, 563 00:28:06,267 --> 00:28:08,103 those vaporize as well. 564 00:28:08,186 --> 00:28:10,271 So you end up, at least for me, 565 00:28:10,355 --> 00:28:14,901 I ended up trying to figure out like, "Who am I?" 566 00:28:17,570 --> 00:28:20,949 Do I regret how my wife was treated 567 00:28:21,032 --> 00:28:23,660 or how she felt during that time? 568 00:28:23,743 --> 00:28:27,080 Yeah, 150%. 569 00:28:27,872 --> 00:28:33,211 I would never ever do it again because the price is too high. 570 00:28:37,340 --> 00:28:40,093 Sometimes I think you think, well, 571 00:28:40,176 --> 00:28:41,845 if you want to be on a cheating website, 572 00:28:41,928 --> 00:28:44,723 cheating on your wife, then you get what you deserve. 573 00:28:44,806 --> 00:28:50,395 But families broken up, there's a real human toll. 574 00:28:53,398 --> 00:28:55,483 [Troy] The impact on families was one of the things 575 00:28:55,567 --> 00:28:56,860 that-that sort of struck me. 576 00:28:56,943 --> 00:28:59,612 And I sort of looked at this, 577 00:28:59,696 --> 00:29:03,950 moral judgment aside, like what is this doing to people. 578 00:29:04,117 --> 00:29:06,661 The one that really got me, and I remember I read this 579 00:29:06,745 --> 00:29:08,079 just before I went to bed one night, 580 00:29:08,163 --> 00:29:10,832 which was probably not the best time. 581 00:29:11,040 --> 00:29:12,667 But this guy says, "Tell your wife and kids 582 00:29:12,751 --> 00:29:13,710 "you love them tonight. 583 00:29:13,793 --> 00:29:15,795 "I shall do the same as I really don't know 584 00:29:15,879 --> 00:29:18,006 if I'll have many more chances to do so." 585 00:29:18,089 --> 00:29:20,091 [♪ instrumental music] 586 00:29:27,223 --> 00:29:29,476 [female anchor 12] A number of websites have also emerged 587 00:29:29,559 --> 00:29:34,022 to search who's in the Ashley Madison data dump. 588 00:29:34,689 --> 00:29:36,483 Information spreads fast, 589 00:29:36,691 --> 00:29:38,985 but it's not just like how fast the data spread, 590 00:29:39,068 --> 00:29:40,528 but how fast all these other things appeared 591 00:29:40,612 --> 00:29:42,363 around the periphery. 592 00:29:43,031 --> 00:29:44,741 I mean, I remember, even in Australia, 593 00:29:44,824 --> 00:29:47,577 there're like radio programs where people were calling up, 594 00:29:47,660 --> 00:29:49,496 and they're like, we'll check the data for you 595 00:29:49,579 --> 00:29:51,331 on a search site. 596 00:29:51,623 --> 00:29:52,832 [Fitzy] You've rung us. You're a little bit 597 00:29:52,916 --> 00:29:54,584 suspicious about your partner. 598 00:29:54,667 --> 00:29:56,878 [Jo] Yeah, his hours have changed and things like this. 599 00:29:56,961 --> 00:29:58,713 And when that little thing came on the news 600 00:29:58,880 --> 00:30:01,925 about the Ashley Madison hack, he sort of went a bit funny. 601 00:30:02,008 --> 00:30:04,093 [Fitzy] I feel like we're on "Jerry Springer," man, 602 00:30:04,177 --> 00:30:05,929 because this is weird because we're putting him 603 00:30:06,012 --> 00:30:07,889 into this website right now, 604 00:30:07,972 --> 00:30:12,185 and his details have revealed 605 00:30:12,644 --> 00:30:15,522 that he's actually on the website, Jo. 606 00:30:16,022 --> 00:30:17,565 [Jo] Are you-are you serious? 607 00:30:17,649 --> 00:30:18,942 [Fitzy] Yeah, I'm sorry. 608 00:30:19,025 --> 00:30:20,276 [Jo] Are you freaking kidding me? 609 00:30:20,360 --> 00:30:21,486 [Fitzy] Yeah, no, no. 610 00:30:21,569 --> 00:30:22,737 We... Yeah... 611 00:30:22,821 --> 00:30:24,197 [Jo] These websites are disgusting, 612 00:30:24,280 --> 00:30:25,573 and that girl that called before, 613 00:30:25,657 --> 00:30:26,783 she should be ashamed of herself. 614 00:30:26,866 --> 00:30:29,953 [Fitzy] Yeah... Oh, Jo's gone. 615 00:30:30,453 --> 00:30:32,747 That hasn't left me with a good feeling. 616 00:30:32,997 --> 00:30:35,583 And it's just sensationalist news 617 00:30:35,667 --> 00:30:37,877 at the expense of someone's privacy. 618 00:30:38,795 --> 00:30:41,297 I think part of why the data 619 00:30:41,381 --> 00:30:44,050 spread the way it did so fast, 620 00:30:44,133 --> 00:30:47,512 so many people creating searchable databases, 621 00:30:47,595 --> 00:30:50,557 the reason that happened is because people 622 00:30:50,723 --> 00:30:53,852 felt like they could cast judgment on people, right? 623 00:30:53,935 --> 00:30:57,146 Like, we're exposing the cheaters. 624 00:30:57,230 --> 00:30:58,648 Look at them. 625 00:30:58,731 --> 00:31:01,734 Feast your eyes upon these people who screwed up. 626 00:31:01,818 --> 00:31:04,153 Is there sympathy you think for the victims here? 627 00:31:04,362 --> 00:31:06,906 Maybe a little bit, but not that much 628 00:31:06,990 --> 00:31:08,575 because I think people feel like, 629 00:31:08,658 --> 00:31:10,577 well, they had it coming, these are cheaters. 630 00:31:10,660 --> 00:31:12,036 They deserve to be outed. 631 00:31:12,120 --> 00:31:15,081 So these hackers had a point. 632 00:31:16,165 --> 00:31:19,335 [Danielle] As soon as it became searchable and accessible, 633 00:31:19,419 --> 00:31:20,795 you heard that, you know, 634 00:31:20,879 --> 00:31:24,966 people who are included in that release of information 635 00:31:25,049 --> 00:31:29,262 had, you know, lost jobs, were hurting themselves, 636 00:31:29,470 --> 00:31:31,139 devastated relationships. 637 00:31:31,222 --> 00:31:33,308 But also, it made them vulnerable 638 00:31:33,391 --> 00:31:34,893 to blackmail and extortion. 639 00:31:38,438 --> 00:31:40,732 [female anchor 13] This morning, victims of the Ashley Madison 640 00:31:40,815 --> 00:31:43,610 cheating website hack say first, they were exposed, 641 00:31:43,693 --> 00:31:46,279 and now, they're being extorted. 642 00:31:46,571 --> 00:31:50,116 There are cases of criminals attempting to extort 643 00:31:50,283 --> 00:31:52,243 Ashley Madison's clients by threatening 644 00:31:52,327 --> 00:31:54,245 to expose that they're on the list 645 00:31:54,329 --> 00:31:56,331 unless payment is received. 646 00:31:57,665 --> 00:31:59,834 [Troy] It's very easy to do technically. 647 00:32:00,168 --> 00:32:03,546 And there's always this sort of like bottom scum of the Earth 648 00:32:03,630 --> 00:32:06,174 sector of society, who will sink 649 00:32:06,257 --> 00:32:10,011 to any level necessary to extract money from you. 650 00:32:14,474 --> 00:32:16,768 [Marvin] It was weird. I came home from work. 651 00:32:16,851 --> 00:32:20,897 I was checking my email, and I had this email 652 00:32:20,980 --> 00:32:25,068 from a guy named David Jones, and never heard of him. 653 00:32:25,151 --> 00:32:28,738 He said that he had my address. 654 00:32:28,821 --> 00:32:31,908 He had my profile and other details 655 00:32:31,991 --> 00:32:33,576 and that, "if you would like 656 00:32:33,660 --> 00:32:35,662 "to prevent me from sharing this dirt, 657 00:32:35,787 --> 00:32:38,414 "then you need to send exactly 2 Bitcoins 658 00:32:38,581 --> 00:32:40,750 to the following address." 659 00:32:42,168 --> 00:32:46,047 I was married at the time, but I was definitely afraid 660 00:32:46,130 --> 00:32:50,802 that my lifestyle would be exposed to my co-workers, 661 00:32:50,969 --> 00:32:53,596 my clients, people that I worked with. 662 00:32:53,680 --> 00:32:57,225 I felt that, you know, if they really wanted to, 663 00:32:57,308 --> 00:32:59,435 they could damage my life. 664 00:33:01,521 --> 00:33:04,273 It never crossed my mind to pay them. 665 00:33:04,440 --> 00:33:07,151 And, um, after speaking with my attorney, 666 00:33:07,235 --> 00:33:09,153 he told me not to pay them. 667 00:33:09,570 --> 00:33:14,117 So I kind of went by, you know, having faith in them. 668 00:33:17,495 --> 00:33:19,539 [Kristen] I do remember there was this one guy, 669 00:33:20,039 --> 00:33:22,041 who he had used the site. 670 00:33:22,125 --> 00:33:24,419 He had met up with women three times. 671 00:33:24,711 --> 00:33:28,923 But he had never gone further than like a lunch. 672 00:33:29,007 --> 00:33:33,636 And somebody wanted Bitcoin. 673 00:33:36,556 --> 00:33:38,725 Like saying, you know, I know about this. 674 00:33:38,808 --> 00:33:40,018 I'm going to tell your loved ones. 675 00:33:40,101 --> 00:33:42,061 Give me Bitcoin. 676 00:33:42,145 --> 00:33:44,355 I just remember thinking, "Oh, buddy, like... 677 00:33:44,439 --> 00:33:46,691 [inhales] don't go down this road. 678 00:33:46,774 --> 00:33:50,111 But he was so fearful that his wife would find out, 679 00:33:50,194 --> 00:33:53,281 because in his mind, he is like this could take my marriage, 680 00:33:53,531 --> 00:33:55,783 and it was just lunch, right? 681 00:33:55,867 --> 00:34:00,371 But he still gave him the money. 682 00:34:00,455 --> 00:34:02,915 [♪ instrumental music] 683 00:34:05,001 --> 00:34:08,796 [Joseph] So a few days later, I thought, 684 00:34:08,880 --> 00:34:11,716 wouldn't it be good to actually speak 685 00:34:11,799 --> 00:34:13,926 to these hackers as well? 686 00:34:14,010 --> 00:34:17,430 So I reached out to somebody on the dark web, 687 00:34:17,513 --> 00:34:20,892 who I believe may have a way to contact them. 688 00:34:22,185 --> 00:34:25,813 They provided me with an email address. 689 00:34:26,022 --> 00:34:29,275 I then wrote an encrypted email 690 00:34:29,358 --> 00:34:32,195 and didn't really think much of it. 691 00:34:33,905 --> 00:34:38,743 And I think about a day later, I get a reply. 692 00:34:38,993 --> 00:34:40,578 When you're speaking to criminal sources 693 00:34:40,661 --> 00:34:43,122 and especially hackers, as a journalist, 694 00:34:43,414 --> 00:34:45,208 you kind of have to jump on the moment. 695 00:34:45,291 --> 00:34:47,710 Otherwise, they are going to evaporate 696 00:34:47,794 --> 00:34:48,711 into the digital ether, 697 00:34:48,795 --> 00:34:51,589 and you'll never hear from them ever again. 698 00:34:52,215 --> 00:34:54,926 The answers from the Impact Team are very snappy. 699 00:34:55,093 --> 00:34:58,846 The tone that came across was aggressive, 700 00:34:58,930 --> 00:35:01,974 triumphant, and indignant. 701 00:35:02,058 --> 00:35:04,560 I'm reading out the interview 702 00:35:04,644 --> 00:35:06,395 that I had with the Impact Team. 703 00:35:08,898 --> 00:35:11,234 "How did you hack Avid Life Media? 704 00:35:11,317 --> 00:35:12,693 Was it hard?" 705 00:35:12,777 --> 00:35:15,780 "We worked hard to make fully-undetectable attack. 706 00:35:15,863 --> 00:35:19,325 They got in and found nothing to bypass." 707 00:35:19,408 --> 00:35:21,035 "What was their security like?" 708 00:35:21,119 --> 00:35:22,995 "Bad. Nobody was watching. 709 00:35:23,079 --> 00:35:24,497 No security." 710 00:35:24,580 --> 00:35:26,249 "When did you start hacking them?" 711 00:35:26,332 --> 00:35:28,209 "A long time ago." 712 00:35:29,001 --> 00:35:30,920 "What do you think about Avid Life Media 713 00:35:31,003 --> 00:35:33,548 and CEO Noel Biderman's reaction?" 714 00:35:33,631 --> 00:35:36,342 "They make $100 million in fraud a year. 715 00:35:36,509 --> 00:35:38,803 "Not very surprised they didn't shut down. 716 00:35:38,886 --> 00:35:40,847 Maybe lawyers can shut them down now." 717 00:35:42,974 --> 00:35:45,434 Obviously, there is dissonance between the idea 718 00:35:45,518 --> 00:35:47,103 of the Impact Team saying 719 00:35:47,186 --> 00:35:48,146 they're fighting the good fight 720 00:35:48,229 --> 00:35:51,149 while also harming 37 million people. 721 00:35:51,232 --> 00:35:53,151 That is something that often comes up 722 00:35:53,234 --> 00:35:55,278 with hackers or hacktivists. 723 00:35:55,778 --> 00:35:58,239 They can have one overriding goal, 724 00:35:58,322 --> 00:36:00,491 but there is going to be collateral. 725 00:36:00,575 --> 00:36:02,660 [♪ instrumental music] 726 00:36:12,211 --> 00:36:15,006 [Kristen] There was this newspaper in Alabama, 727 00:36:15,089 --> 00:36:18,176 an online newspaper, like a local thing, 728 00:36:18,259 --> 00:36:21,304 called The Henry County Report, 729 00:36:21,387 --> 00:36:25,766 that published the names of every local person, 730 00:36:26,017 --> 00:36:27,351 by zip code, I think. 731 00:36:27,435 --> 00:36:31,147 But then they also included nude images 732 00:36:31,230 --> 00:36:34,025 of a local doctor and attorney who were in the leak. 733 00:36:34,233 --> 00:36:37,486 They wrote, "Yes, Wiregrass adulterers, 734 00:36:37,737 --> 00:36:39,780 "Armageddon is officially here, 735 00:36:39,864 --> 00:36:43,242 and we will be updating it as more is made available." 736 00:36:43,326 --> 00:36:46,412 I mean, you don't even have to read between the lines. 737 00:36:48,831 --> 00:36:49,957 They were really trying 738 00:36:50,041 --> 00:36:54,003 to hold these people up as sinners. 739 00:36:57,340 --> 00:36:59,091 [Troy] One of these here says, 740 00:36:59,175 --> 00:37:02,094 "So I got a call from our church leaders yesterday 741 00:37:02,178 --> 00:37:05,640 saying my husband's work email was on..." 742 00:37:05,723 --> 00:37:08,559 and I've redacted the name of the search service they used. 743 00:37:08,643 --> 00:37:09,727 "Oh, my." 744 00:37:09,810 --> 00:37:12,396 And I'm like, see... 745 00:37:12,480 --> 00:37:17,151 So your church is not only going through 746 00:37:17,235 --> 00:37:18,444 looking at their constituency 747 00:37:18,527 --> 00:37:20,571 and then trying to figure out who is on there, 748 00:37:20,655 --> 00:37:22,031 going through their email addresses, 749 00:37:22,114 --> 00:37:24,700 plugging them on this other website, 750 00:37:24,784 --> 00:37:27,036 but then has the gall to call you up 751 00:37:27,119 --> 00:37:29,997 in this massive invasion of privacy 752 00:37:30,248 --> 00:37:33,042 and say your husband is having an affair? 753 00:37:33,125 --> 00:37:35,628 That's-that's appalling. 754 00:37:39,340 --> 00:37:42,051 [Per] The problem with rumors, the problem with gossip 755 00:37:42,134 --> 00:37:44,345 is that you can't really fight them. 756 00:37:44,428 --> 00:37:46,931 [♪ instrumental music] 757 00:37:47,640 --> 00:37:50,309 Somebody says that you've been cheating, 758 00:37:50,643 --> 00:37:53,729 and how am I going to prove that 759 00:37:53,813 --> 00:37:55,398 I haven't cheated on anyone? 760 00:37:55,856 --> 00:37:59,986 You cannot assume that because they were registered 761 00:38:00,152 --> 00:38:02,989 with a service like Ashley Madison 762 00:38:03,614 --> 00:38:05,032 that they have been cheating. 763 00:38:05,116 --> 00:38:08,202 There's-there's no proof of that at all. 764 00:38:09,954 --> 00:38:11,747 [female anchor 14] The hacking of a website 765 00:38:11,831 --> 00:38:14,166 for extramarital affairs has led to embarrassment, 766 00:38:14,250 --> 00:38:19,171 concerns about blackmail, and now reports of suicides. 767 00:38:20,006 --> 00:38:21,549 [male anchor 6] As of this morning, 768 00:38:21,632 --> 00:38:25,553 we have two unconfirmed reports of suicides. 769 00:38:25,636 --> 00:38:27,388 [male anchor 7] There are new reports this morning 770 00:38:27,471 --> 00:38:29,307 that suicides, a number of them, 771 00:38:29,390 --> 00:38:31,475 could be linked to the hack. 772 00:38:31,559 --> 00:38:33,519 [female anchor 15] New Orleans pastor John Gibson 773 00:38:33,602 --> 00:38:35,771 committed suicide after he was outed 774 00:38:35,855 --> 00:38:37,732 as a user of the site for married people 775 00:38:37,815 --> 00:38:39,275 seeking affairs. 776 00:38:39,358 --> 00:38:42,445 [female anchor 16] Reverend John Gibson, a pastor, 777 00:38:42,528 --> 00:38:44,947 a seminary professor, happily married, 778 00:38:45,031 --> 00:38:48,868 two children, and no evidence he ever cheated. 779 00:38:48,951 --> 00:38:52,079 [Christie] John had been called in and confronted 780 00:38:52,246 --> 00:38:54,623 by his employer that his name 781 00:38:54,707 --> 00:38:57,084 had been found on Ashley Madison. 782 00:38:57,168 --> 00:38:59,503 A note that he had left 783 00:38:59,587 --> 00:39:01,797 talked about the Ashley Madison thing. 784 00:39:01,881 --> 00:39:03,299 And so we began to associate that 785 00:39:03,382 --> 00:39:04,884 and realize that that was 786 00:39:04,967 --> 00:39:06,969 was why he had taken his own life. 787 00:39:10,389 --> 00:39:11,682 [Danielle] He wasn't alone. 788 00:39:11,766 --> 00:39:12,933 There were others, 789 00:39:13,017 --> 00:39:15,519 taking the most profound choice, 790 00:39:15,603 --> 00:39:18,939 which is my life is not worth living at all. 791 00:39:19,023 --> 00:39:22,485 I knew human wreckage was to come, and we saw it. 792 00:39:22,568 --> 00:39:24,779 And it didn't take very long. 793 00:39:28,616 --> 00:39:31,786 [Per] This story, again, it still haunts me after, 794 00:39:31,869 --> 00:39:35,331 you know, more than seven years now, um... 795 00:39:36,749 --> 00:39:39,585 because people died. 796 00:39:39,668 --> 00:39:42,338 People lost their jobs all over the world. 797 00:39:42,421 --> 00:39:44,548 There are many reports about it. 798 00:39:48,260 --> 00:39:50,763 A Norwegian man contacted me 799 00:39:50,846 --> 00:39:53,391 after I had been blogging about this, 800 00:39:53,474 --> 00:39:55,351 and he said, 801 00:39:55,434 --> 00:39:58,062 "I had an account with Ashley Madison." 802 00:39:58,145 --> 00:40:00,064 And he said, "I'm nobody. 803 00:40:00,147 --> 00:40:04,110 "I'm just a guy somewhere in Norway. 804 00:40:04,652 --> 00:40:07,696 I'm married. I've got kids." 805 00:40:07,780 --> 00:40:09,698 Um... 806 00:40:09,782 --> 00:40:12,076 "Now I'm terrified about the fact 807 00:40:12,159 --> 00:40:16,080 "that these data will become available, uh, 808 00:40:16,163 --> 00:40:20,668 "to my colleagues, friends, family. 809 00:40:20,751 --> 00:40:23,212 [♪ somber music] 810 00:40:23,379 --> 00:40:25,423 "I can tell this to you, but-but I-- 811 00:40:25,506 --> 00:40:27,591 "I don't know if this helps or not, 812 00:40:27,675 --> 00:40:30,719 "but I haven't cheated on my wife. 813 00:40:30,970 --> 00:40:33,431 "I've been on this service for a couple of months. 814 00:40:33,514 --> 00:40:37,393 I paid them with my credit card." 815 00:40:37,476 --> 00:40:41,564 And he ended up committing suicide, 816 00:40:41,647 --> 00:40:44,358 uh, six, seven, eight months 817 00:40:44,442 --> 00:40:46,694 after the story broke. 818 00:40:46,777 --> 00:40:49,530 [♪ instrumental music] 819 00:40:49,905 --> 00:40:52,575 This man didn't deserve this. 820 00:40:52,658 --> 00:40:55,703 His family, his wife, his kids didn't deserve this. 821 00:40:57,788 --> 00:41:01,292 For all we know, he didn't do anything wrong. 822 00:41:01,375 --> 00:41:03,669 [♪ instrumental music] 823 00:41:07,840 --> 00:41:10,050 [♪ tense music] 824 00:41:10,801 --> 00:41:12,636 [♪ instrumental music] 825 00:41:12,720 --> 00:41:16,807 So as it turns out, the revelations are not over. 826 00:41:16,891 --> 00:41:18,726 [male anchor 8] A third message was received 827 00:41:18,809 --> 00:41:20,394 this past Thursday, 828 00:41:20,686 --> 00:41:24,899 wherein the Impact Team taunts the CEO of Avid Life Media 829 00:41:24,982 --> 00:41:31,155 by stating, "Hey, Noel, you can admit it's real now." 830 00:41:31,697 --> 00:41:35,534 This was accompanied by the release of his emails 831 00:41:35,618 --> 00:41:37,328 from Avid Life Media. 832 00:41:37,411 --> 00:41:39,288 [engine roars] 833 00:41:41,165 --> 00:41:44,251 It's all there, everything, 834 00:41:44,335 --> 00:41:47,087 all of his secrets, all of his strategy, 835 00:41:47,171 --> 00:41:49,173 all of his plotting. 836 00:41:49,465 --> 00:41:51,383 It's an absolute treasure trove. 837 00:41:51,467 --> 00:41:53,302 [♪ dramatic music] 838 00:41:53,385 --> 00:41:58,599 This time, the information threatens to ruin Noel's life, 839 00:41:58,682 --> 00:42:01,560 personally and professionally. 840 00:42:01,644 --> 00:42:03,812 [♪ instrumental music] 65215

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