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1
00:00:02,020 --> 00:00:06,100
This programme contains
strong language from the start
2
00:00:06,100 --> 00:00:09,740
I'm not sure if I'm going to go in.
Really? Yeah.
3
00:00:09,740 --> 00:00:12,140
You'll be fine.
It'll be cold. Fear of drowning.
4
00:00:13,780 --> 00:00:16,100
Oh, maybe. You try it for a bit.
I'll go first.
5
00:00:18,420 --> 00:00:22,260
Looking good. Looking rough.
Scaredy-cat.
6
00:00:23,540 --> 00:00:25,540
I'm not sure. Don't fancy it?
7
00:00:39,860 --> 00:00:41,420
Reuben!
8
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Reu...!
9
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No prints, nothing taken
or disturbed.
10
00:00:59,540 --> 00:01:02,580
No. Unfortunately,
the... the blood sample
11
00:01:02,580 --> 00:01:05,900
wasn't big enough
for the lab to get a full DNA read.
12
00:01:08,140 --> 00:01:09,820
It's disappointing.
13
00:01:09,820 --> 00:01:11,820
Wow.
14
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I really thought there was enough
for a full sample.
15
00:01:14,820 --> 00:01:15,820
Apparently not.
16
00:01:17,020 --> 00:01:18,100
What about the glove mark?
17
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Not enough resolution
for them to do anything with.
18
00:01:20,220 --> 00:01:23,900
You know, I
took photos of the house right
19
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after the break-in. And nothing was
touched?
20
00:01:27,420 --> 00:01:28,460
No.
21
00:01:29,580 --> 00:01:32,380
Or they put everything back
in its place,
22
00:01:32,380 --> 00:01:35,460
which is what you would do if you
were installing a listening device.
23
00:01:35,460 --> 00:01:37,420
I've applied
for warrants to do exactly that.
24
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You were a copper?
Serious crime squad,
25
00:01:39,460 --> 00:01:42,500
covert surveillance unit,
counter corruption.
26
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I'm innocent.
27
00:01:45,860 --> 00:01:47,020
Well, I mean, um...
28
00:01:48,020 --> 00:01:53,340
...as you know, we've done
a couple of sweeps.
29
00:01:53,340 --> 00:01:55,260
Er, nothing.
30
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No. Me neither. So, um, you know,
there's not much more we can do.
31
00:02:01,980 --> 00:02:02,980
OK.
32
00:02:22,300 --> 00:02:24,300
HE PANTS
33
00:02:43,100 --> 00:02:44,820
HE GROANS AND BREATHES HEAVILY
34
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PHONE VIBRATES
35
00:02:56,980 --> 00:02:58,460
PHONE RINGS
36
00:03:06,820 --> 00:03:09,460
But you've worked in surveillance,
haven't you, for years?
37
00:03:09,460 --> 00:03:12,700
So you're telling me you can't
actually see
38
00:03:12,700 --> 00:03:14,620
if they've got a new computer
or not?
39
00:03:14,620 --> 00:03:15,620
No.
40
00:03:17,100 --> 00:03:19,620
I've done what I can to check,
but you just can't tell now.
41
00:03:20,700 --> 00:03:23,700
You see,
there's this incognito spyware -
42
00:03:23,700 --> 00:03:25,180
runs a keylogger in the background,
43
00:03:25,180 --> 00:03:27,260
which means they can
record every key you press,
44
00:03:27,260 --> 00:03:28,340
every mouse click,
45
00:03:28,340 --> 00:03:30,460
they can see the emails you write,
your messages,
46
00:03:30,460 --> 00:03:33,100
your passwords, etc - everything.
47
00:03:33,100 --> 00:03:34,940
But they build it
so you don't know it's there.
48
00:03:36,020 --> 00:03:40,660
What do the... What did the police
say? Well, an officer came out.
49
00:03:40,660 --> 00:03:42,100
He took a sample of the blood.
50
00:03:42,100 --> 00:03:45,420
There was some blood on
the handle downstairs,
51
00:03:45,420 --> 00:03:48,380
and he thought he could see
a disposable glove mark in it,
52
00:03:48,380 --> 00:03:49,460
which means that whoever
53
00:03:49,460 --> 00:03:52,100
did it wants
to make sure they're untraceable.
54
00:03:52,100 --> 00:03:54,860
He did think they could find a DNA
result.
55
00:03:54,860 --> 00:03:56,740
And then nothing. Nothing happens.
56
00:03:58,220 --> 00:03:59,940
What do you think this is?
57
00:03:59,940 --> 00:04:02,100
Anything they can
find to discredit us.
58
00:04:03,140 --> 00:04:04,940
Something that would look good on
59
00:04:04,940 --> 00:04:08,100
the cover of the Daily Mail,
for example. I mean,
60
00:04:08,100 --> 00:04:10,700
I can't think
of anything that, you know, I mean...
61
00:04:10,700 --> 00:04:13,380
Well, you know what it is.
What's that?
62
00:04:14,780 --> 00:04:16,180
It's the free jazz.
63
00:04:16,180 --> 00:04:19,740
If that gets out,
we're fucked. Oh, fuck off!
64
00:04:19,740 --> 00:04:22,660
But who would want to discredit us? I
don't know.
65
00:04:22,660 --> 00:04:26,340
It could be a burglar
who just got scared and legged it.
66
00:04:26,340 --> 00:04:30,740
Yeah, well. Or he could have just
seen Charla's Hawaiian cushions.
67
00:04:30,740 --> 00:04:33,140
Don't say that in front of Charla.
I'm not going to do that.
68
00:04:33,140 --> 00:04:34,700
I want to hang on to my balls.
69
00:04:36,660 --> 00:04:38,980
You know, the other day
when this happened,
70
00:04:38,980 --> 00:04:43,900
the first thing I did was pick
up the phone to you.
71
00:04:43,900 --> 00:04:45,580
Yeah. No, I saw that.
I did see it. Yeah.
72
00:04:45,580 --> 00:04:50,300
You probably saw it. I hung up just
to... Yeah, yeah, yeah.
73
00:04:50,300 --> 00:04:54,620
I just think that what we need now
is... We need, um...
74
00:04:54,620 --> 00:04:56,980
We need a whistleblower, don't we?
75
00:04:56,980 --> 00:05:01,020
And we need someone from inside
the agency... And high up.
76
00:05:01,020 --> 00:05:03,020
From the top. Yeah.
77
00:05:04,700 --> 00:05:07,140
Uh, Eileen said
that we must be making a difference.
78
00:05:07,140 --> 00:05:08,900
Did she? Yeah. She did.
79
00:05:08,900 --> 00:05:12,060
So come on, let's, um... That's the
point, isn't it? Yeah, we are.
80
00:05:12,060 --> 00:05:13,900
There's no point doing this
unless we make a difference.
81
00:05:13,900 --> 00:05:16,060
No, let's keep going.
Let's keep going.
82
00:05:16,060 --> 00:05:19,380
And let's find that
fucking whistleblower. Right?
83
00:05:19,380 --> 00:05:24,540
"June 2019. Sir James Bevan,
Environment Agency.
84
00:05:24,540 --> 00:05:26,580
"Dear Sir James,
I'm writing to your office,
85
00:05:26,580 --> 00:05:29,380
"as I'm sure you will know
where to direct the question."
86
00:05:29,380 --> 00:05:32,900
"October 2019. Dear Sir James,
87
00:05:32,900 --> 00:05:34,740
"I wrote to you
to raise concerns about
88
00:05:34,740 --> 00:05:38,020
"a serious integrity issue involving
the agency."
89
00:05:38,020 --> 00:05:39,060
"Dear Sir James,
90
00:05:39,060 --> 00:05:42,380
"34 days have now passed
since I sent you evidence.
91
00:05:42,380 --> 00:05:45,060
"I've given
up expecting a reply from you."
92
00:05:47,580 --> 00:05:50,180
TYPING
"Dear Ashley,
93
00:05:50,180 --> 00:05:57,180
"I am in receipt of your email to
Sir James.
94
00:05:57,180 --> 00:06:01,100
"Would you mind coming to our
office and would the 19th suit?"
95
00:06:12,380 --> 00:06:15,580
Is Sir James not coming?
I'm afraid not.
96
00:06:15,580 --> 00:06:17,460
No. Sir James wouldn't routinely
97
00:06:17,460 --> 00:06:19,380
attend meetings
at this kind of level.
98
00:06:19,380 --> 00:06:20,540
I'd hoped he'd be here.
99
00:06:22,100 --> 00:06:24,380
He's time poor. Yeah.
He's aware of your work.
100
00:06:24,380 --> 00:06:26,460
Well, er, well,
we're trying to find out,
101
00:06:26,460 --> 00:06:27,900
what you're going to do about
102
00:06:27,900 --> 00:06:31,900
the illegal sewage overflow,
at Bourton.
103
00:06:31,900 --> 00:06:33,660
The combined storm overflow.
Yeah.
104
00:06:33,660 --> 00:06:36,140
The combined storm overflow
at Bourton
105
00:06:36,140 --> 00:06:39,540
has shown no detectable effects on
the water quality.
106
00:06:39,540 --> 00:06:42,100
The water quality is stable
and not deteriorating.
107
00:06:42,100 --> 00:06:43,540
I mean, our data shows very clearly
108
00:06:43,540 --> 00:06:47,020
that we have the best quality water
since the Industrial Revolution.
109
00:06:50,020 --> 00:06:52,300
The water's turned brown. Yeah.
110
00:06:52,300 --> 00:06:54,260
It's turned so brown
that when it joins
111
00:06:54,260 --> 00:06:55,380
the Thames at Newbridge,
112
00:06:55,380 --> 00:06:58,100
it makes the Thames look like
a Swiss mountain stream.
113
00:06:58,100 --> 00:07:01,580
Uh, the... the water is brown
114
00:07:01,580 --> 00:07:04,020
in places,
but that's a natural phenomenon.
115
00:07:04,020 --> 00:07:05,580
It's caused by geological fault.
116
00:07:05,580 --> 00:07:09,700
A geological fault?
Yeah. Yeah. Sorry.
117
00:07:09,700 --> 00:07:12,860
A geological fault is millions
of years old.
118
00:07:12,860 --> 00:07:15,260
Mm. We remember
when the water was clear.
119
00:07:15,260 --> 00:07:18,420
No-one remembers the good old days
before the geological fault.
120
00:07:18,420 --> 00:07:21,380
In the last 12 months
since we installed sensors,
121
00:07:21,380 --> 00:07:23,380
there's been no evidence
of pollution.
122
00:07:23,380 --> 00:07:24,420
That's because you've installed
123
00:07:24,420 --> 00:07:26,700
the monitors upstream from
the sewage pipes.
124
00:07:26,700 --> 00:07:30,100
Now, is that incompetence
or an attempt to cover up a scandal?
125
00:07:30,100 --> 00:07:32,860
No, no.
The agency would never position
126
00:07:32,860 --> 00:07:34,740
a monitor to achieve a particular
reading.
127
00:07:34,740 --> 00:07:37,260
We are working extremely hard
to transform the environment.
128
00:07:37,260 --> 00:07:39,500
We've improved
and protected something like,
129
00:07:39,500 --> 00:07:43,460
I think it's 15,000km of river.
I'm sorry,
130
00:07:43,460 --> 00:07:47,020
but you've had 92 complaints from
131
00:07:47,020 --> 00:07:49,140
the general
public about sewage pollution,
132
00:07:49,140 --> 00:07:50,420
and that's just the Windrush.
133
00:07:50,420 --> 00:07:52,260
I've actually got the
breakdown here.
134
00:07:52,260 --> 00:07:56,460
It's, er... Yeah, yeah.
Er...
135
00:07:56,460 --> 00:07:57,780
In... Er... Well,
136
00:07:57,780 --> 00:08:01,700
in 36 of those cases, there was no
offence,
137
00:08:01,700 --> 00:08:06,140
and in 39 there
was insufficient evidence.
138
00:08:06,140 --> 00:08:11,060
And in six we were unable
to identify the offender.
139
00:08:11,060 --> 00:08:13,620
Oh, what do you mean,
you couldn't identify the offenders?
140
00:08:13,620 --> 00:08:15,140
Why can't you identify
the offenders?
141
00:08:15,140 --> 00:08:17,380
There's seven sewage works along
the Windrush.
142
00:08:17,380 --> 00:08:19,820
They're all run by Thames Water.
So I mean,
143
00:08:19,820 --> 00:08:21,420
you say you've got insufficient
evidence,
144
00:08:21,420 --> 00:08:23,220
but we keep giving you the evidence.
145
00:08:23,220 --> 00:08:25,100
All we ever do is give you
the evidence.
146
00:08:25,100 --> 00:08:27,700
And all we get back is "It's
under investigation."
147
00:08:27,700 --> 00:08:32,380
And then nothing, nothing,
nothing ever happens.
148
00:08:32,380 --> 00:08:34,940
In exceptional circumstances,
for example,
149
00:08:34,940 --> 00:08:39,460
after heavy rain, the sewage systems
are allowed to overflow.
150
00:08:39,460 --> 00:08:42,100
No. No, you see, that's not...
That's not the law.
151
00:08:42,100 --> 00:08:45,660
The law is that in all normal
climatic conditions,
152
00:08:45,660 --> 00:08:47,980
including heavy rainfall,
153
00:08:47,980 --> 00:08:49,940
the water companies have to treat
the sewage.
154
00:08:49,940 --> 00:08:51,020
They have to make it safe
155
00:08:51,020 --> 00:08:52,660
before they put it back into
the river.
156
00:08:53,660 --> 00:08:56,780
The law is a grey area.
No, no, it's not a grey area.
157
00:08:56,780 --> 00:08:59,580
With respect, it's the
law. Sorry... Can I...?
158
00:08:59,580 --> 00:09:00,700
Sorry.
159
00:09:02,340 --> 00:09:05,540
Thames had their own data -
160
00:09:05,540 --> 00:09:08,940
it shows they stopped
treating sewage
161
00:09:08,940 --> 00:09:11,860
at Northleach
for more than three months.
162
00:09:11,860 --> 00:09:15,380
Now, they told us
that their sensors had broken down,
163
00:09:15,380 --> 00:09:18,020
but we think they're lying.
164
00:09:19,780 --> 00:09:23,500
They're ly... They're lying?
So why would they do that?
165
00:09:23,500 --> 00:09:24,980
Why would they lie to you?
166
00:09:36,860 --> 00:09:39,300
LIFT DINGS
167
00:09:39,300 --> 00:09:40,700
Doors closing.
168
00:09:45,540 --> 00:09:47,060
We're Potemkin regulators.
169
00:09:49,580 --> 00:09:50,620
Sorry?
170
00:09:52,460 --> 00:09:53,620
The regulation isn't real.
171
00:09:54,780 --> 00:09:56,300
The government want us to look like
172
00:09:56,300 --> 00:09:58,180
a regulator,
but they won't let us do our job.
173
00:09:59,540 --> 00:10:00,540
OK.
174
00:10:02,180 --> 00:10:04,660
When Cameron and Truss gutted
the agency,
175
00:10:04,660 --> 00:10:07,460
we went from regulating the industry
to doing its bidding.
176
00:10:09,580 --> 00:10:11,100
Do you think we could
take your number?
177
00:10:11,100 --> 00:10:12,100
Look, just keep going.
178
00:10:16,060 --> 00:10:19,900
This is going to be the first
government in modern history that,
179
00:10:19,900 --> 00:10:21,620
at the end of its parliamentary
term,
180
00:10:21,620 --> 00:10:22,860
has less regulation
181
00:10:22,860 --> 00:10:25,700
in place than there was at
the beginning.
182
00:10:25,700 --> 00:10:26,940
We've now identified
183
00:10:26,940 --> 00:10:29,460
those 3,000 regulations
that we're going to scrap.
184
00:10:29,460 --> 00:10:32,540
Let's reduce the amount and the
burden of regulation...
185
00:10:32,540 --> 00:10:33,580
Strangled by red tape...
186
00:10:33,580 --> 00:10:35,980
Cut back the health and safety,
monster...
187
00:10:35,980 --> 00:10:37,660
Cut guidance by 80%,
188
00:10:37,660 --> 00:10:41,420
and reduce farm inspections
by 34,000 every year.
189
00:10:41,420 --> 00:10:42,580
Regulations will go.
190
00:10:42,580 --> 00:10:45,100
None of my ministers could introduce
a regulation
191
00:10:45,100 --> 00:10:47,260
unless they abolished one at
the same time.
192
00:10:47,260 --> 00:10:49,700
Massively reduce the
number of rules,
193
00:10:49,700 --> 00:10:51,340
laws and regulations
194
00:10:51,340 --> 00:10:54,060
that frankly treat
all of you like idiots.
195
00:10:57,900 --> 00:11:03,140
So really, it's about stripping out
as much unnecessary regulation
196
00:11:03,140 --> 00:11:05,900
as possible
and taking responsibility
197
00:11:05,900 --> 00:11:08,020
for climate change and saying,
198
00:11:08,020 --> 00:11:11,780
"What more can we do to get us
to net zero?"
199
00:11:11,780 --> 00:11:12,860
As you know,
200
00:11:12,860 --> 00:11:15,580
this is a passion project
for Sir James,
201
00:11:15,580 --> 00:11:22,420
who feels that we can bring our car
usage down by 70%.
202
00:11:22,420 --> 00:11:27,100
Yeah.
It's... Yeah. So from next month,
203
00:11:27,100 --> 00:11:29,340
we're going to be taking the bold
204
00:11:29,340 --> 00:11:33,700
decision to cut back
decisively on our car leases.
205
00:11:37,260 --> 00:11:41,820
Yeah. Come on. Sorry.
Just, like, to clarify,
206
00:11:41,820 --> 00:11:44,940
what, you're going to get rid of our
cars?
207
00:11:44,940 --> 00:11:49,380
So it's about reducing
the agency's carbon footprint.
208
00:11:49,380 --> 00:11:50,740
Just getting that... Yeah.
209
00:11:51,820 --> 00:11:56,300
Go ahead, Hanna. The cars
that we drive to the inspections in?
210
00:11:56,300 --> 00:11:59,460
Right. Yeah. So... So self
monitoring
211
00:11:59,460 --> 00:12:03,660
and a more desk-based regulation
is really... It's really
212
00:12:03,660 --> 00:12:06,180
helping us move
the needle on climate change.
213
00:12:09,300 --> 00:12:13,940
But the... the remaining inspections?
Well, yeah.
214
00:12:13,940 --> 00:12:17,980
How do we get to those without a
car? Yeah.
215
00:12:19,700 --> 00:12:22,420
That's a great question.
It's a really great question.
216
00:12:22,420 --> 00:12:25,660
Um, we'll take that forward to the
next discussion meeting.
217
00:12:25,660 --> 00:12:27,780
Thanks, Hanna.
218
00:12:27,780 --> 00:12:29,100
Yeah, lovely. Great. Thanks, everyone.
219
00:12:29,100 --> 00:12:32,020
Not easy news to break,
is it? Surprise, surprise - Debbie's
220
00:12:32,020 --> 00:12:34,620
got something to say.
I know, but my car...
221
00:12:34,620 --> 00:12:36,860
Everyone's driving cars. We're
the Environment Agency.
222
00:12:36,860 --> 00:12:38,820
Absolutely. You should keep your...
What's wrong with the train?
223
00:12:38,820 --> 00:12:41,020
I'll keep mine, I think. So, yeah.
Yeah.
224
00:12:41,020 --> 00:12:42,740
Mm. Coffee? How do I get a coffee?
225
00:12:44,380 --> 00:12:45,900
Does anybody know
what we're looking at?
226
00:12:47,900 --> 00:12:48,900
Anybody?
227
00:12:50,020 --> 00:12:52,420
OK, could you tell me
what the reactants are?
228
00:12:53,700 --> 00:12:55,500
So, if you move your
head even slightly,
229
00:12:55,500 --> 00:12:58,140
the vertigo gets more intense. Yeah.
230
00:12:58,140 --> 00:13:00,900
And the attacks are happening maybe
twice a week?
231
00:13:00,900 --> 00:13:02,020
About that, yeah.
232
00:13:05,940 --> 00:13:08,980
The good news is
that you don't have cancer.
233
00:13:08,980 --> 00:13:13,020
We actually think it's Meniere's.
It's a disease of the inner ear.
234
00:13:13,020 --> 00:13:16,900
The main symptom
is acute vertigo episodes,
235
00:13:16,900 --> 00:13:19,100
vomiting, tinnitus.
236
00:13:20,620 --> 00:13:22,780
It's a pretty neat fit
with your presentation.
237
00:13:24,740 --> 00:13:26,060
STUDENTS MUTTER
238
00:13:26,060 --> 00:13:27,540
They were dumping sewage...
239
00:13:28,620 --> 00:13:32,020
...in the water the last time
before I got sick.
240
00:13:32,020 --> 00:13:35,020
Right. You know that from...?
241
00:13:35,020 --> 00:13:37,260
The Surfers Against Sewage app.
OK.
242
00:13:39,340 --> 00:13:42,060
And might that be...?
The causes are unclear.
243
00:13:42,060 --> 00:13:44,260
It's post-viral. This often starts
244
00:13:44,260 --> 00:13:47,020
with an ear infection
in that they're common in surfers.
245
00:13:47,020 --> 00:13:48,660
Yeah. Every surfer I know.
246
00:13:48,660 --> 00:13:50,660
HE RETCHES
Oh, my God!
247
00:13:52,140 --> 00:13:55,420
This is a chronic condition.
248
00:13:55,420 --> 00:13:56,980
I'm afraid there's no cure.
249
00:14:19,180 --> 00:14:20,580
Should we move the table away?
250
00:14:23,220 --> 00:14:24,500
Just hold his back.
251
00:14:49,900 --> 00:14:53,580
So by ending on-site
Inspections into
252
00:14:53,580 --> 00:14:55,660
categories three and four,
253
00:14:55,660 --> 00:14:58,020
no or low-impact pollution events,
254
00:14:58,020 --> 00:15:01,420
and doubling down on the more
serious
255
00:15:01,420 --> 00:15:04,500
category one and two incidents,
256
00:15:04,500 --> 00:15:08,860
we think we can turn ourselves
into a more effective fighting unit.
257
00:15:08,860 --> 00:15:10,820
Yeah. So from today we are
258
00:15:10,820 --> 00:15:14,300
ending on-site inspections
for cats three and four.
259
00:15:14,300 --> 00:15:15,780
Any questions?
260
00:15:17,460 --> 00:15:20,780
Well, yeah. Um...
261
00:15:20,780 --> 00:15:25,340
A category three incident can be
two kilometres of sewage.
262
00:15:25,340 --> 00:15:26,620
Mm-hm.
263
00:15:26,620 --> 00:15:28,660
We want you to not inspect,
264
00:15:28,660 --> 00:15:31,580
to not spend time on these
incidents.
265
00:15:32,860 --> 00:15:38,540
Except that since the water
companies have been self-reporting,
266
00:15:38,540 --> 00:15:42,660
they almost always only
report category threes and fours.
267
00:15:42,660 --> 00:15:45,260
So they're not actually reporting
the serious incident.
268
00:15:45,260 --> 00:15:48,180
And so if the water
companies are only reporting...
269
00:15:48,180 --> 00:15:49,740
Threes and fours.
...threes and fours,
270
00:15:49,740 --> 00:15:52,940
and we're no longer allowed
to investigate...
271
00:15:52,940 --> 00:15:56,060
So what exactly are we going
to be doing? Wha...?
272
00:15:56,060 --> 00:15:59,300
I've told the government you get
the regulation you pay for.
273
00:15:59,300 --> 00:16:01,340
We no longer have the money to go on
inspecting
274
00:16:01,340 --> 00:16:02,900
low-grade pollution events.
275
00:16:04,460 --> 00:16:07,700
We need you to shut down these
reports as unsubstantiated,
276
00:16:07,700 --> 00:16:10,060
or to silently pass them
277
00:16:10,060 --> 00:16:12,900
and to not report them
as pollution incidents.
278
00:16:12,900 --> 00:16:14,300
Is that clear?
279
00:16:19,180 --> 00:16:20,940
Yeah. Thank you. Thanks, everyone.
280
00:16:20,940 --> 00:16:22,460
Get on with your day.
Yeah.
281
00:16:25,660 --> 00:16:27,020
I'll just...
282
00:16:34,220 --> 00:16:36,620
The utter fuck? Fucking wankers!
283
00:16:36,620 --> 00:16:38,340
How are you gonna get to fucking
work?
284
00:16:38,340 --> 00:16:39,940
Fuck knows.
285
00:16:41,260 --> 00:16:43,660
Horseback.
SHE CHUCKLES
286
00:16:50,180 --> 00:16:53,540
What time did he call you?
10:30 last night.
287
00:16:56,020 --> 00:16:57,620
He said you couldn't miss it.
288
00:17:08,420 --> 00:17:09,940
Oh, my God, look at it.
289
00:17:15,260 --> 00:17:18,020
I'll get some shots and we'll call
the agency on the way back.
290
00:17:32,940 --> 00:17:34,940
TYPES ON KEYBOARD
291
00:18:17,900 --> 00:18:19,900
TYPES ON KEYBOARD
292
00:18:43,820 --> 00:18:45,580
Debbie... Mm?
293
00:18:45,580 --> 00:18:47,380
...are you driving in to work
tomorrow?
294
00:18:47,380 --> 00:18:49,580
Yeah, obviously.
How else would I get in?
295
00:18:49,580 --> 00:18:52,580
Well, can I borrow
your car at lunchtime?
296
00:18:52,580 --> 00:18:53,820
What for?
297
00:18:55,380 --> 00:18:57,500
Someone keeps calling
up and complaining
298
00:18:57,500 --> 00:18:59,660
about the same incident.
299
00:18:59,660 --> 00:19:03,180
It's near the bridge at Hawk Rise,
so I'm gonna go and take a look.
300
00:19:03,180 --> 00:19:05,580
Shh! OK.
301
00:19:05,580 --> 00:19:08,860
Bit freelance investigation?
Bit of freelance.
302
00:19:08,860 --> 00:19:11,500
And also, it needs to be off the
books,
303
00:19:11,500 --> 00:19:15,420
and I need you to promise me not
to tell Sophie.
304
00:19:15,420 --> 00:19:17,580
Not gonna tell Sophie.
You're not going to tell Sophie?
305
00:19:17,580 --> 00:19:19,900
Obviously no, I don't tell Sophie
anything.
306
00:19:19,900 --> 00:19:21,900
TENSE MUSIC PLAYS
307
00:19:27,700 --> 00:19:29,700
TENSE MUSIC BUILDS
308
00:19:49,460 --> 00:19:52,100
Hi. Hi. Is that...? Is that Justine?
309
00:19:53,580 --> 00:19:57,340
Hi, Justine. Um, it's Hanna
from the Environment Agency.
310
00:20:00,220 --> 00:20:02,780
Listen, it's about the, um...
311
00:20:02,780 --> 00:20:05,820
...the pollution event at Hawk Rise.
Um...
312
00:20:05,820 --> 00:20:09,740
...it came through the system
at a duration of 1.34 hours.
313
00:20:09,740 --> 00:20:13,900
And I'm here now,
and it's still going.
314
00:20:15,980 --> 00:20:19,060
Yeah, yeah, yeah,
I'm here now. Yeah.
315
00:20:19,060 --> 00:20:23,420
The CSO is still discharging
untreated sewage.
316
00:20:23,420 --> 00:20:26,700
I mean, there's a section of the
river that is covered over
317
00:20:26,700 --> 00:20:28,700
with dried sewage.
318
00:20:28,700 --> 00:20:31,700
I mean, there's dead fish.
You can see them from the footpath.
319
00:20:31,700 --> 00:20:33,300
I mean, you're going to get
more complaints.
320
00:20:34,340 --> 00:20:35,660
You need to sort this.
321
00:20:40,660 --> 00:20:44,660
Can you prepare
and cook a simple meal unaided?
322
00:20:45,700 --> 00:20:48,900
Yeah, but not
when I'm having an attack.
323
00:20:50,100 --> 00:20:52,900
Then I can't do anything.
I can't... I can't move.
324
00:20:52,900 --> 00:20:55,540
Can you eat and drink unaided?
325
00:20:55,540 --> 00:20:58,820
Yeah, but again,
not when I'm having an attack.
326
00:20:59,860 --> 00:21:01,900
And I've been getting the attacks
327
00:21:01,900 --> 00:21:04,020
every few days
for the past six months.
328
00:21:04,020 --> 00:21:06,860
But if you're not having one of
your attacks,
329
00:21:06,860 --> 00:21:08,740
can you eat and drink unaided?
330
00:21:08,740 --> 00:21:11,260
Yeah, but...
Yes or no is fine.
331
00:21:11,260 --> 00:21:12,340
Yes.
332
00:21:15,300 --> 00:21:17,700
Can you dress and undress unaided?
333
00:21:21,020 --> 00:21:22,460
It's the same answer.
334
00:21:22,460 --> 00:21:25,900
Moving on to the mobility
section of this assessment,
335
00:21:25,900 --> 00:21:29,660
can you plan
and follow a journey unaided?
336
00:21:31,500 --> 00:21:34,100
Yeah, but not
when I'm having an attack.
337
00:21:34,100 --> 00:21:36,620
Stand and move for 200m?
338
00:21:38,060 --> 00:21:39,300
Not when I'm having an attack.
339
00:21:40,580 --> 00:21:43,460
You know, can you move around,
walk for 200m?
340
00:21:43,460 --> 00:21:45,380
Of course I can, but not
when I'm having an attack.
341
00:21:45,380 --> 00:21:47,420
OK. Thank you, Mr Santer.
342
00:21:47,420 --> 00:21:50,900
Your total score for the daily
living part of the assessment is
343
00:21:50,900 --> 00:21:52,380
zero points.
344
00:21:52,380 --> 00:21:56,500
Your total score for the mobility
section is zero points.
345
00:21:56,500 --> 00:21:57,860
When you're not having an attack...
346
00:21:57,860 --> 00:21:59,340
No, no, no.
...you're able to do all the tasks
347
00:21:59,340 --> 00:22:01,860
I asked you about.
That's the thing with my
condition...
348
00:22:01,860 --> 00:22:04,220
You can wash your face...
...is that sometimes...
349
00:22:04,220 --> 00:22:06,460
...you can... ..I can do these things
and other times I can't.
350
00:22:06,460 --> 00:22:08,620
And when I can't, I can't do
anything.
351
00:22:08,620 --> 00:22:11,140
I can't award you Personal
Independence Payment. No, but...
352
00:22:11,140 --> 00:22:13,940
I don't know what to do.
If you need further guidance
353
00:22:13,940 --> 00:22:18,140
about how to appeal, you can use
the webchat to get some help.
354
00:22:18,140 --> 00:22:20,060
If you cannot access the webchat,
355
00:22:20,060 --> 00:22:22,660
you can contact the Benefits
Appeal helpline
356
00:22:22,660 --> 00:22:26,540
on 0300160...
VOICE FADES
357
00:22:34,700 --> 00:22:37,700
Hanna... Oh, shit. Sorry. Sorry,
didn't mean to scare you.
358
00:22:37,700 --> 00:22:40,340
Um, do you have a second?
Can I have a word?
359
00:22:40,340 --> 00:22:42,180
Of course. Yeah? OK,
360
00:22:42,180 --> 00:22:43,500
so I've just... I just got off
361
00:22:43,500 --> 00:22:46,300
the phone to Justine Wright
Phillips at the water company.
362
00:22:46,300 --> 00:22:49,340
Yeah. She said you called her.
363
00:22:49,340 --> 00:22:52,420
Yeah I... Yeah. ..I did.
364
00:22:52,420 --> 00:22:54,500
OK. She said you called her from
the site.
365
00:22:55,580 --> 00:22:57,460
Well, I saw
that it had been logged on
366
00:22:57,460 --> 00:23:00,260
the system for the fifth time,
and people kept calling up,
367
00:23:00,260 --> 00:23:02,220
complaining, and nobody
was doing anything about it.
368
00:23:02,220 --> 00:23:04,660
But we don't have the revenue
369
00:23:04,660 --> 00:23:06,700
to be investigating category
threes.
370
00:23:08,900 --> 00:23:11,580
It's not a category three, Sophie.
371
00:23:11,580 --> 00:23:13,940
The river is dried over
with excrement.
372
00:23:13,940 --> 00:23:15,300
You can see it from...
373
00:23:15,300 --> 00:23:17,380
So that's what I wanted to talk
to you about.
374
00:23:17,380 --> 00:23:18,460
So Justine says
375
00:23:18,460 --> 00:23:21,700
that the dispersal rate
in that area is really high.
376
00:23:21,700 --> 00:23:24,540
Is it? Yeah. But... She says...
She says there's like a strong
377
00:23:24,540 --> 00:23:27,380
current and a high dispersal.
The overflow pipe has been
378
00:23:27,380 --> 00:23:31,220
discharging for over 36 hours
and it is still going... All right.
379
00:23:31,220 --> 00:23:34,260
...untreated... That is the water
company's responsibility
380
00:23:34,260 --> 00:23:36,860
to report to us. You know this.
381
00:23:38,660 --> 00:23:41,220
OK. And Justine says
that actually really,
382
00:23:41,220 --> 00:23:43,940
the, um... Because of the high
dispersal rate,
383
00:23:43,940 --> 00:23:46,380
that it should come
down to a category four.
384
00:23:48,740 --> 00:23:51,260
Be a category four? Yes.
Right. Mm-hm.
385
00:23:53,020 --> 00:23:56,140
So no impact on the environment?
386
00:23:56,140 --> 00:23:58,220
No action needed?
Yes.
387
00:23:59,820 --> 00:24:00,820
Mm-hm.
388
00:24:04,020 --> 00:24:05,620
Oh, you want me to change it on
the system.
389
00:24:05,620 --> 00:24:07,660
Would you, could you?
390
00:24:07,660 --> 00:24:10,380
Yeah. OK. Thanks so much.
Thank you.
391
00:24:10,380 --> 00:24:12,420
That's great. Lovely.
392
00:24:16,260 --> 00:24:17,300
Wow.
393
00:24:20,780 --> 00:24:23,460
So you see how well we're doing?
Yeah, of course.
394
00:24:23,460 --> 00:24:25,780
You joking?
I'm not joking.
395
00:24:25,780 --> 00:24:26,980
You know Sroic?
396
00:24:28,180 --> 00:24:29,740
No. What's that?
397
00:24:29,740 --> 00:24:32,060
Strategic review of incident
charges, yeah?
398
00:24:32,060 --> 00:24:35,100
It's like what we charge the clients
for permits...
399
00:24:35,100 --> 00:24:37,100
Sorry, we don't have clients, Cheryl,
400
00:24:37,100 --> 00:24:39,500
we're an environment agency.
Yes. OK, yeah.
401
00:24:39,500 --> 00:24:42,180
Sorry, yes, we don't have clients,
but...
402
00:24:42,180 --> 00:24:45,180
...Sir James has put the prices up.
Yeah?
403
00:24:45,180 --> 00:24:49,140
And I'm talking like up-up, big
time.
404
00:24:49,140 --> 00:24:51,180
What, he's charging the water
companies more?
405
00:24:51,180 --> 00:24:53,260
Yep.
Well, they must...
406
00:24:53,260 --> 00:24:55,580
Surely, they've gone down to the
government, like, lobbying them,
407
00:24:55,580 --> 00:24:58,100
going mad,
getting the charges taken down.
408
00:24:58,100 --> 00:25:00,020
No. Not a peep.
409
00:25:00,020 --> 00:25:02,860
Not a peep?
Sorry, that makes no sense.
410
00:25:02,860 --> 00:25:04,540
They're just paying it.
411
00:25:04,540 --> 00:25:09,020
We've basically had such a high
revenue spike, yeah?
412
00:25:09,020 --> 00:25:14,940
That we are on our way to becoming
a client-funded regulator.
413
00:25:14,940 --> 00:25:17,540
Sorry. Hold on one minute.
This is going a bit...
414
00:25:17,540 --> 00:25:19,180
So you're saying
415
00:25:19,180 --> 00:25:23,860
that the water companies are
funding the Environment Agency?
416
00:25:23,860 --> 00:25:26,460
Wow. That's what you're really...?
It's happening.
417
00:25:26,460 --> 00:25:29,220
You see the you see the issues there?
You can't be serious.
418
00:25:29,220 --> 00:25:34,060
A client-funded regulator.
419
00:25:34,060 --> 00:25:37,300
Amazing isn't it?
How can that even be a thing?
420
00:25:37,300 --> 00:25:41,500
It's a thing. Well, hold on,
because literally the other day,
421
00:25:41,500 --> 00:25:44,780
Sir James said that you get
the regulation that you pay for.
422
00:25:44,780 --> 00:25:46,620
Yeah. That we haven't got
423
00:25:46,620 --> 00:25:49,700
the money to do the investigations
that we used to do.
424
00:25:49,700 --> 00:25:54,060
Nobody's paying for them.
OK. That's your area, isn't it?
425
00:25:54,060 --> 00:25:57,060
I mean, all I know is that we have
426
00:25:57,060 --> 00:25:59,420
got more cash than we've ever
had before.
427
00:26:01,220 --> 00:26:02,700
Just making conversation.
428
00:26:05,500 --> 00:26:07,860
I've got the job.
Postman? Mm-hm.
429
00:26:07,860 --> 00:26:09,180
No! Yeah. Did you?
430
00:26:09,180 --> 00:26:11,420
- Yeah.
- Oh!
HE LAUGHS
431
00:26:11,420 --> 00:26:14,220
Yeah, really good timing.
432
00:26:14,220 --> 00:26:15,380
Uh-huh?
433
00:26:15,380 --> 00:26:20,220
Because I did
two pregnancy tests this morning.
434
00:26:20,220 --> 00:26:21,900
What? And, yeah. I'm pregnant.
435
00:26:23,340 --> 00:26:25,140
What? Yeah. Pregnant.
436
00:26:25,140 --> 00:26:27,700
No.
Yeah!
437
00:26:27,700 --> 00:26:30,380
I sort of just had a funny
feeling and then...
438
00:26:30,380 --> 00:26:33,620
Yeah. Did one test - two lines.
439
00:26:33,620 --> 00:26:36,420
And then I did another test
and it said two lines as well,
440
00:26:36,420 --> 00:26:38,140
and I was like...
441
00:26:38,140 --> 00:26:40,220
...fuck!
SHE LAUGHS
442
00:26:48,660 --> 00:26:53,460
I'm Susan Davy.
I am the CEO of Southwest Water.
443
00:26:53,460 --> 00:26:56,340
Basically, the wet weather events...
Storm overflow...
444
00:26:56,340 --> 00:26:59,060
...put a strain on our Victorian
networks,
445
00:26:59,060 --> 00:27:01,580
And unfortunately, we have
446
00:27:01,580 --> 00:27:05,620
a Victorian sewage system which
we have inherited.
447
00:27:05,620 --> 00:27:08,020
And that means things do go wrong.
448
00:27:08,020 --> 00:27:09,580
Just say, "Victorian sewage
network."
449
00:27:09,580 --> 00:27:11,500
12%.
450
00:27:11,500 --> 00:27:14,540
12%? What's 12%?
451
00:27:14,540 --> 00:27:17,780
12% of the sewage system is
Victorian.
452
00:27:17,780 --> 00:27:19,620
What do they tell you?
453
00:27:19,620 --> 00:27:22,460
That the whole of the system
was Victorian,
454
00:27:22,460 --> 00:27:26,060
so that meant that the investment
would be so high
455
00:27:26,060 --> 00:27:29,100
that it'd be impossible
to actually fix it all.
456
00:27:29,100 --> 00:27:31,100
Bollocks! Shall I tell you
what stopped it?
457
00:27:32,300 --> 00:27:35,300
When privatisation came in,
they just stopped spending.
458
00:27:35,300 --> 00:27:37,420
After the war they kept upgrading,
459
00:27:37,420 --> 00:27:40,380
then after privatisation came in,
460
00:27:40,380 --> 00:27:41,940
they just stopped.
461
00:27:41,940 --> 00:27:44,820
Not just Thames, all of them.
462
00:27:44,820 --> 00:27:47,860
6% new plants is privatisation.
463
00:27:47,860 --> 00:27:49,260
6%? 6%.
464
00:27:49,260 --> 00:27:50,740
Is that all? You know, it would be
good
465
00:27:50,740 --> 00:27:54,060
if we could maybe come
and visit one of the works.
466
00:27:54,060 --> 00:27:56,340
I don't know about that.
Well, I'll have to see,
467
00:27:56,340 --> 00:27:58,060
lads, honestly, because...
468
00:27:58,060 --> 00:27:59,860
...even just doing this,
I feel a bit nervous.
469
00:28:01,300 --> 00:28:03,780
Fucking London Stadium,
that's not a proper stadium.
470
00:28:03,780 --> 00:28:04,900
Fucking massive.
471
00:28:04,900 --> 00:28:07,540
Upton Park - now, that was a proper
stadium, mate.
472
00:28:07,540 --> 00:28:08,940
London Stadium's too big,
473
00:28:08,940 --> 00:28:10,060
you need fucking binoculars,
474
00:28:10,060 --> 00:28:11,660
you know what I mean?
Yeah.
475
00:28:11,660 --> 00:28:13,420
Sorry, Pete, did you want to see an
EDM?
476
00:28:13,420 --> 00:28:16,500
Oh, yes. Yes, that's the one,
well remembered.
477
00:28:16,500 --> 00:28:19,540
So this is an event duration
monitor.
478
00:28:19,540 --> 00:28:23,860
Now, we fitted one of these on every
sewage pipe in England.
479
00:28:23,860 --> 00:28:26,380
In 2012, right,
the coalition government,
480
00:28:26,380 --> 00:28:29,380
they ordered all the water
companies to record
481
00:28:29,380 --> 00:28:32,500
how much time they spend
dumping raw sewage.
482
00:28:32,500 --> 00:28:33,580
These little units,
483
00:28:33,580 --> 00:28:36,860
they measure how much poo goes
into the river by hours.
484
00:28:36,860 --> 00:28:38,940
Management have been dragging
their feet
485
00:28:38,940 --> 00:28:40,900
for eight years now,
486
00:28:40,900 --> 00:28:43,460
CAMERA CLICKS
but we're finally getting most of it
in now.
487
00:28:43,460 --> 00:28:46,100
And the agency,
they've got to publish the numbers?
488
00:28:46,100 --> 00:28:47,140
They have to by law.
489
00:28:47,140 --> 00:28:49,660
They're not going to like it
but tough shit.
490
00:28:51,780 --> 00:28:52,820
EDMs.
491
00:28:54,340 --> 00:28:55,420
Yes. Uh...
492
00:28:56,580 --> 00:29:00,340
So, uh, we are finalising plans
493
00:29:00,340 --> 00:29:04,780
for the statutory publication of
the EDM numbers.
494
00:29:06,820 --> 00:29:11,100
As you know, there have been some
technical delays,
495
00:29:11,100 --> 00:29:13,140
but it looks
like they're almost ready.
496
00:29:14,260 --> 00:29:18,300
And, uh, they're going to come
as a bit of a shock.
497
00:29:19,860 --> 00:29:22,500
Uh, the data's going to show
498
00:29:22,500 --> 00:29:25,220
that the water
companies discharged raw sewage...
499
00:29:26,460 --> 00:29:29,380
...400,000 times in 2020.
500
00:29:29,380 --> 00:29:32,460
That's 1,100 times a day...
501
00:29:34,020 --> 00:29:38,300
...for a total of 3.1 million hours.
502
00:29:40,820 --> 00:29:42,220
It is a bit of a shocker.
503
00:29:42,220 --> 00:29:44,780
Can I just say that, um...
504
00:29:44,780 --> 00:29:47,660
Since operator self-monitoring,
505
00:29:47,660 --> 00:29:51,300
we've had to rely on the water
companies to report back to us.
506
00:29:51,300 --> 00:29:53,580
Yeah, I think that the key here is
507
00:29:53,580 --> 00:29:56,980
that this doesn't get framed
as a failure of regulation.
508
00:29:56,980 --> 00:29:58,540
That is... That is...
509
00:29:58,540 --> 00:30:00,260
That would be quite wrong.
510
00:30:00,260 --> 00:30:03,580
And and I think managing comms on
this is going to be key.
511
00:30:03,580 --> 00:30:08,340
And we are working actively with
the water companies to...
512
00:30:08,340 --> 00:30:11,700
...to bear down on the problem.
Yeah.
513
00:30:11,700 --> 00:30:16,260
And... But that's 1,100
criminal offences a day.
514
00:30:16,260 --> 00:30:18,020
Well, that's actually...
That's debatable
515
00:30:18,020 --> 00:30:20,860
because that depends on
the terms of the permit
516
00:30:20,860 --> 00:30:23,220
and the circumstances
around each spill.
517
00:30:23,220 --> 00:30:25,820
Yeah, and we know the legislation
518
00:30:25,820 --> 00:30:28,420
permits discharging
after heavy rainfall and...
519
00:30:28,420 --> 00:30:30,020
No. No, it doesn't.
520
00:30:30,020 --> 00:30:31,260
Sorry, Hanna.
521
00:30:31,260 --> 00:30:35,700
The law doesn't say that you can just
dump sewage after heavy rain.
522
00:30:35,700 --> 00:30:39,860
It says that in all normal climatic
and seasonal circumstances,
523
00:30:39,860 --> 00:30:42,380
the water companies have to treat
the sewage,
524
00:30:42,380 --> 00:30:43,980
not just dump it.
525
00:30:43,980 --> 00:30:47,460
But it's not the agency's job
to adjudicate legal matters.
526
00:30:47,460 --> 00:30:50,020
I mean, this is actually a matter
for the courts.
527
00:30:50,020 --> 00:30:52,740
No, no, no, this is our job.
528
00:30:52,740 --> 00:30:56,100
It's our job to enforce the law.
Yeah.
529
00:30:56,100 --> 00:30:57,980
That's what we're here to do.
530
00:31:00,700 --> 00:31:01,820
Well...
531
00:31:03,020 --> 00:31:04,500
Can you, um... Yeah.
532
00:31:04,500 --> 00:31:07,460
Did you want to...?
No, no, you, you finish off here,
533
00:31:07,460 --> 00:31:09,980
- Sophie.
- Thank you.
HE CLEARS THROAT
534
00:31:11,340 --> 00:31:13,980
So we've identified the problem,
and now we work on the problem,
535
00:31:13,980 --> 00:31:16,220
which is reframing
and owning the narrative.
536
00:31:16,220 --> 00:31:18,620
Yeah, we don't want this
to get misconstrued
537
00:31:18,620 --> 00:31:20,780
as some sort of failure on our
part, because it just isn't.
538
00:31:20,780 --> 00:31:23,780
Thanks, guys. Yeah, thanks.
Thanks so much. Thanks.
539
00:31:24,980 --> 00:31:28,060
Cool. Lovely. Thanks.
Thanks so much.
540
00:31:28,060 --> 00:31:29,740
By the way, um...
541
00:31:30,900 --> 00:31:34,380
...so I've heard you're going
to give evidence in Parliament.
542
00:31:34,380 --> 00:31:36,540
Yes, yes.
Amazing.
543
00:31:36,540 --> 00:31:38,020
Yeah, thinking about it.
544
00:31:39,100 --> 00:31:40,540
What does that mean,
"Thinking about it"?
545
00:31:40,540 --> 00:31:42,140
He's, uh, he's nervous.
546
00:31:42,140 --> 00:31:43,820
Not like that, I'm not nervous.
547
00:31:43,820 --> 00:31:46,260
He's nervous.
No, it's not that I'm nervous.
548
00:31:46,260 --> 00:31:48,740
I want to do it, it's just...
It's difficult.
549
00:31:48,740 --> 00:31:50,780
Pete... Don't worry about him.
550
00:31:50,780 --> 00:31:52,340
Yeah. We're counting on you.
551
00:31:52,340 --> 00:31:53,700
We are really counting on you.
552
00:31:53,700 --> 00:31:55,700
And you can explain it
in the scientific way.
553
00:31:55,700 --> 00:31:57,180
You're going to come across
brilliantly.
554
00:31:57,180 --> 00:32:00,140
They're going to believe you, mate.
Well, it...
555
00:32:00,140 --> 00:32:02,100
It's not really as simple as that.
556
00:32:02,100 --> 00:32:04,740
I mean... The boys from Mogden call
me earlier, right?
557
00:32:04,740 --> 00:32:07,700
And they told me that they dumped
2 billion litres
558
00:32:07,700 --> 00:32:10,740
of sewage in the Thames over two
days.
559
00:32:10,740 --> 00:32:13,420
Environment Agency haven't got
a Scooby.
560
00:32:13,420 --> 00:32:15,820
Did they send you the data?
I've got the data, yeah.
561
00:32:15,820 --> 00:32:17,900
Right. Can you send that to us?
I will send it to you.
562
00:32:17,900 --> 00:32:19,900
We're not going to let you down.
OK.
563
00:32:19,900 --> 00:32:22,060
Thanks, Ash. Please. You can do
this. Come on, Pete.
564
00:32:22,060 --> 00:32:24,860
He'll be fine. It's all right.
You're a legend, mate. Come on.
565
00:32:36,140 --> 00:32:40,060
We now have the lowest
number of serious pollution
566
00:32:40,060 --> 00:32:42,980
incidents from water companies
that we have yet recorded.
567
00:32:44,700 --> 00:32:48,940
More water companies are now at
the highest level of performance,
568
00:32:48,940 --> 00:32:52,660
what we call four-star performance.
569
00:32:52,660 --> 00:32:55,820
I mean, we now have the lowest
number of serious pollution
570
00:32:55,820 --> 00:32:58,780
incidents from water companies
that we have yet recorded.
571
00:33:09,060 --> 00:33:11,060
TENSE MUSIC PLAYS
572
00:33:13,740 --> 00:33:15,740
COMPUTER BEEPS
573
00:33:29,020 --> 00:33:31,340
I'm an environment officer at
the Agency.
574
00:33:31,340 --> 00:33:34,220
I investigate sewage pollution.
575
00:33:36,780 --> 00:33:43,100
When I first joined, it wasn't
a job to get rich on.
576
00:33:43,100 --> 00:33:45,820
You know, I could see I
was making a difference.
577
00:33:47,420 --> 00:33:49,700
You know,
corporations want to make money.
578
00:33:49,700 --> 00:33:52,820
We make sure that they don't
poison the rivers doing it.
579
00:33:52,820 --> 00:33:56,340
We could investigate, prosecute,
whatever it took.
580
00:33:58,420 --> 00:34:01,700
But then they told the companies
that they could...
581
00:34:01,700 --> 00:34:03,900
...regulate themselves.
582
00:34:03,900 --> 00:34:06,700
That's operator self-monitoring?
Exactly.
583
00:34:07,940 --> 00:34:12,380
Then came the Cameron cuts,
then the Truss cuts.
584
00:34:12,380 --> 00:34:15,780
They laid off investigators,
slashed prosecutions.
585
00:34:15,780 --> 00:34:17,700
I mean, they even took our cars off
of us
586
00:34:17,700 --> 00:34:19,500
so we couldn't visit
pollution sites.
587
00:34:19,500 --> 00:34:22,900
So all these cuts meant you
couldn't do your job properly.
588
00:34:22,900 --> 00:34:24,700
That's not it.
589
00:34:27,260 --> 00:34:30,460
In 2021, Sir James hiked the prices
590
00:34:30,460 --> 00:34:32,580
the water companies paid
for their permits.
591
00:34:33,620 --> 00:34:36,300
It was called charge funded
regulation.
592
00:34:36,300 --> 00:34:39,300
We get 96 million from
the Government.
593
00:34:39,300 --> 00:34:45,420
We are now pulling
in 411 million from charges.
594
00:34:45,420 --> 00:34:48,460
All these cuts,
they're just a smokescreen.
595
00:34:48,460 --> 00:34:49,780
We're swimming in cash.
596
00:34:50,780 --> 00:34:52,700
SHE SIGHS
597
00:34:52,700 --> 00:34:55,780
I am doing this because I know
that it is wrong
598
00:34:55,780 --> 00:34:58,300
and that it has ruined
my whole working life.
599
00:35:01,980 --> 00:35:03,340
Good luck.
600
00:35:16,420 --> 00:35:17,460
Right.
601
00:35:20,660 --> 00:35:21,700
Fucking hell.
602
00:35:22,940 --> 00:35:25,580
What should we do?
Well, first we read them...
603
00:35:26,660 --> 00:35:29,100
...and then I think we should call
some journalists.
604
00:35:30,780 --> 00:35:34,580
The Environment Agency
has refused to comment on
605
00:35:34,580 --> 00:35:39,580
whether agency directors currently
hold shares in UK water companies.
606
00:35:39,580 --> 00:35:41,460
The agency claimed it would
607
00:35:41,460 --> 00:35:44,660
break data protection laws
if it disclosed the information.
608
00:35:44,660 --> 00:35:47,260
Environment Agency chiefs
secretly held
609
00:35:47,260 --> 00:35:50,460
a series of private dinners
with water company bosses at
610
00:35:50,460 --> 00:35:53,140
the Royal Automobile Club
in central London.
611
00:35:53,140 --> 00:35:56,260
Documents released under the
Freedom of Information Act
612
00:35:56,260 --> 00:35:58,940
showed the meetings were held
to discuss how
613
00:35:58,940 --> 00:36:01,660
to quell public anger
over sewage spills.
614
00:36:01,660 --> 00:36:03,500
As the sewage scandal deepens,
615
00:36:03,500 --> 00:36:06,380
Environment agency
CEO Sir James Bevan
616
00:36:06,380 --> 00:36:09,660
has been called to give evidence
to a parliamentary committee.
617
00:36:09,660 --> 00:36:12,460
Well, we need to talk about
what we say in public
618
00:36:12,460 --> 00:36:15,740
and the responsibilities we have.
619
00:36:15,740 --> 00:36:19,620
You have a duty
not to openly criticise
620
00:36:19,620 --> 00:36:22,260
or discredit the organisation
621
00:36:22,260 --> 00:36:26,540
in the media or on social media.
622
00:36:26,540 --> 00:36:28,820
Or to disclose confidential
623
00:36:28,820 --> 00:36:32,700
information to anyone not
authorised to receive it!
624
00:36:34,860 --> 00:36:38,100
If your comments inside
or outside work impact on
625
00:36:38,100 --> 00:36:41,780
the agency's reputation by
making derogatory comments about
626
00:36:41,780 --> 00:36:46,420
the organisation or your managers,
or you make comments that bring
627
00:36:46,420 --> 00:36:48,700
the organisation into disrepute,
628
00:36:48,700 --> 00:36:51,580
you may be subject
to disciplinary action.
629
00:36:53,020 --> 00:36:56,340
And in more serious cases, dismissal.
630
00:36:58,300 --> 00:36:59,340
Thank you.
631
00:37:09,100 --> 00:37:11,180
PETER WHISPERS,
REHEARSING TO HIMSELF
632
00:37:11,180 --> 00:37:14,700
...over the last...
Over the last ten years...
633
00:37:14,700 --> 00:37:17,340
I don't think I want to do this.
You'll be fine.
634
00:37:17,340 --> 00:37:18,420
You need the toilet?
635
00:37:20,260 --> 00:37:22,940
I'm all right,
I don't need the bloody toilet.
636
00:37:22,940 --> 00:37:24,860
Do you want a pie?
637
00:37:24,860 --> 00:37:25,860
What does that mean?
638
00:37:28,820 --> 00:37:34,460
Well, um, my garden is an island
639
00:37:34,460 --> 00:37:38,820
which the Windrush wraps around.
640
00:37:38,820 --> 00:37:41,940
I've watched it closely for 18 years
641
00:37:41,940 --> 00:37:45,180
and I watched the water turn brown.
642
00:37:45,180 --> 00:37:48,620
I led a team of scientists using
643
00:37:48,620 --> 00:37:50,740
a machine-learning analysis...
644
00:37:50,740 --> 00:37:54,740
..of two sewage treatment
works run by Thames Water.
645
00:37:54,740 --> 00:37:58,260
One of those works,
the Environment Agency,
646
00:37:58,260 --> 00:38:03,020
said over ten years that only two
pollution incidents
647
00:38:03,020 --> 00:38:04,780
had been reported.
648
00:38:04,780 --> 00:38:09,140
Our machine-learning analysis
649
00:38:09,140 --> 00:38:13,980
showed hundreds of illegal spills.
650
00:38:13,980 --> 00:38:18,460
More than 300 lasted 24 hours,
651
00:38:18,460 --> 00:38:23,660
and some longer than ten days
652
00:38:23,660 --> 00:38:26,060
and some for a month.
653
00:38:26,060 --> 00:38:29,220
Have you shown this evidence to
the Environment Agency?
654
00:38:29,220 --> 00:38:33,260
Well, yeah,
I've shown the evidence many times.
655
00:38:33,260 --> 00:38:36,860
What usually happens is that they,
656
00:38:36,860 --> 00:38:41,220
they say that... They show a sign of
interest but then nothing happens.
657
00:38:44,180 --> 00:38:48,140
We work very closely with
Professor Hammond of
658
00:38:48,140 --> 00:38:51,060
Windrush Against Sewage Pollution.
659
00:38:51,060 --> 00:38:56,060
We have a regular and
very fruitful dialogue with him.
660
00:38:56,060 --> 00:38:58,620
You've worked closely with
Professor Hammond?
661
00:39:00,180 --> 00:39:05,580
He and Ashley Smith sent
you at least 13 emails detailing
662
00:39:05,580 --> 00:39:08,580
evidence of illegal sewage dumping.
663
00:39:08,580 --> 00:39:11,100
He published five evidenced reports
664
00:39:11,100 --> 00:39:14,020
documenting water company
criminality,
665
00:39:14,020 --> 00:39:17,660
all of which were sent to you
or your senior colleagues.
666
00:39:17,660 --> 00:39:19,340
They invited you to come
667
00:39:19,340 --> 00:39:23,340
and look at the river in 2019,
668
00:39:23,340 --> 00:39:27,860
and the following year,
sent you an email with the heading
669
00:39:27,860 --> 00:39:32,100
Environment Agency Complicit
in Lawbreaking.
670
00:39:37,340 --> 00:39:39,140
They never heard back.
671
00:39:39,140 --> 00:39:42,180
You never once replied
in five years.
672
00:39:44,140 --> 00:39:47,180
How did you manage to work
so closely with Professor Hammond
673
00:39:47,180 --> 00:39:48,900
when you never once spoke to him?
674
00:39:48,900 --> 00:39:55,060
At the Thames Water Mogden treatment
works, there was a spill
675
00:39:55,060 --> 00:40:01,340
of 240 Olympic swimming pools of
sewage in a single day.
676
00:40:01,340 --> 00:40:03,900
The existing monitoring failed
to pick that up.
677
00:40:05,180 --> 00:40:06,740
Now, why was that?
678
00:40:06,740 --> 00:40:10,620
There will always be times
when something happens,
679
00:40:10,620 --> 00:40:13,340
usually accidentally.
680
00:40:13,340 --> 00:40:18,780
If we find that a water
company has breached its permit,
681
00:40:18,780 --> 00:40:20,420
we will take appropriate action.
682
00:40:20,420 --> 00:40:22,820
Does appropriate action include
683
00:40:22,820 --> 00:40:25,020
prosecuting water company
executives?
684
00:40:25,020 --> 00:40:26,900
Prosecution is a very high bar,
685
00:40:26,900 --> 00:40:31,780
but where we think that's
appropriate,
686
00:40:31,780 --> 00:40:33,300
we wouldn't hesitate.
687
00:40:33,300 --> 00:40:34,780
Did you prosecute in this case?
688
00:40:34,780 --> 00:40:35,780
No.
689
00:40:36,940 --> 00:40:40,300
Have you ever prosecuted
any water company executives?
690
00:40:40,300 --> 00:40:44,420
No, but if we thought the evidence
691
00:40:44,420 --> 00:40:46,740
warranted it,
we wouldn't hesitate.
692
00:40:48,580 --> 00:40:51,140
Last year, you told this committee
that you became aware
693
00:40:51,140 --> 00:40:55,340
of sewage dumping in May 2021? Yes.
694
00:40:55,340 --> 00:40:58,140
But three weeks after that, you told
the committee that
695
00:40:58,140 --> 00:41:02,540
the water companies were improving
and that more of them were getting
696
00:41:02,540 --> 00:41:03,980
four out of four stars.
697
00:41:05,260 --> 00:41:08,340
Why were you telling the committee
that the water companies
698
00:41:08,340 --> 00:41:09,780
were doing a four-star job?
699
00:41:12,220 --> 00:41:16,820
Well, you've... quoted
everything I said.
700
00:41:16,820 --> 00:41:20,140
I think I...I stand
by everything I said.
701
00:41:20,140 --> 00:41:24,500
I think you'll find
them mutually consistent.
702
00:41:26,020 --> 00:41:29,020
The agency's job is to make sure
703
00:41:29,020 --> 00:41:31,740
the water companies obey
the criminal law,
704
00:41:31,740 --> 00:41:36,020
but it doesn't do it, and the water
companies do whatever they want.
705
00:41:36,020 --> 00:41:42,300
The alleged crimes of their
directors are never prosecuted.
706
00:41:42,300 --> 00:41:45,180
They've built criminality into
their business models
707
00:41:45,180 --> 00:41:47,700
because pollution
is highly profitable
708
00:41:47,700 --> 00:41:50,340
and repeat offending has
no consequences.
709
00:41:51,620 --> 00:41:54,900
Therefore, in the light
of the remarkable absence
710
00:41:54,900 --> 00:41:57,420
of any counter-corruption measures,
711
00:41:57,420 --> 00:42:01,420
we demand an investigation into
the Environment Agency.
712
00:42:04,460 --> 00:42:06,940
The key test for me on regulation...
713
00:42:06,940 --> 00:42:08,180
Less regulation.
714
00:42:08,180 --> 00:42:11,100
...is it something that enables the
builders, not the blockers?
715
00:42:11,100 --> 00:42:13,220
Cut guidance by 80%.
716
00:42:13,220 --> 00:42:15,140
We've also got to look
at regulation...
717
00:42:15,140 --> 00:42:16,500
Regulations will go.
718
00:42:16,500 --> 00:42:19,540
...and where it is needlessly holding
back the investment.
719
00:42:19,540 --> 00:42:22,340
Reduce the amount
and the burden of regulation.
720
00:42:22,340 --> 00:42:25,140
Rip up the bureaucracy that
blocks investment.
721
00:42:25,140 --> 00:42:28,740
Northumbrian water recorded 30.1
spills per overflow over
722
00:42:28,740 --> 00:42:31,820
the course of 2023,
723
00:42:31,820 --> 00:42:36,100
280,000 hours and change in total.
724
00:42:36,100 --> 00:42:39,140
The chief executive Heidi Mottram
725
00:42:39,140 --> 00:42:44,700
received a bonus of £234,000
that year.
726
00:42:44,700 --> 00:42:49,380
Why did you take football tickets
from the parent company?
727
00:42:49,380 --> 00:42:51,380
Well, I didn't. OK.
728
00:42:51,380 --> 00:42:53,980
CK Hutchison Holdings owns 75%
729
00:42:53,980 --> 00:42:56,140
of Cheung Kong Infrastructure
Holdings,
730
00:42:56,140 --> 00:42:57,940
the owner of Northumbrian Water,
731
00:42:57,940 --> 00:43:01,340
and you declared £2,000
in football tickets and hospitality.
732
00:43:01,340 --> 00:43:05,580
Well, on that occasion, there was
nobody from a water company
733
00:43:05,580 --> 00:43:08,220
that was involved in offering those
tickets, there was nobody
734
00:43:08,220 --> 00:43:10,740
from a water company at that event.
The parent company did.
735
00:43:10,740 --> 00:43:12,860
Well, I wouldn't have known that,
they weren't present...
736
00:43:12,860 --> 00:43:14,540
Why didn't you know?
You should have known that.
737
00:43:14,540 --> 00:43:16,660
You said that these sort
of people should potentially be
738
00:43:16,660 --> 00:43:20,140
in the dock if they have been found
to break the rules.
739
00:43:20,140 --> 00:43:24,140
You took £2,000 in tickets and
hospitality for a football match
740
00:43:24,140 --> 00:43:27,940
from bosses linked to that company
that polluted that water.
741
00:43:27,940 --> 00:43:30,980
Why should people in Northumbria
think that you're fit for your job?
742
00:43:30,980 --> 00:43:32,380
Well, I certainly wouldn't
have known that,
743
00:43:32,380 --> 00:43:33,940
and judge me by what I do. Why not?
744
00:43:33,940 --> 00:43:36,020
Judge me by what I do.
That IS what you did.
745
00:43:48,940 --> 00:43:51,900
Environment Minister
Steve Reid is pursuing
746
00:43:51,900 --> 00:43:55,580
legal action against a group of
anglers trying to restore
747
00:43:55,580 --> 00:43:57,900
the ecosystem of their local river,
748
00:43:57,900 --> 00:44:01,660
on the grounds that cleaning
up individual rivers
749
00:44:01,660 --> 00:44:04,300
is "administratively unworkable".
750
00:44:04,300 --> 00:44:07,220
Concerns have been raised about the
number of leading Labour figures
751
00:44:07,220 --> 00:44:10,420
with links to lobbying firms working
for water companies.
752
00:44:10,420 --> 00:44:12,780
Among the invited guests at
the Government's
753
00:44:12,780 --> 00:44:16,100
International Investment Summit
was Macquarie Bank.
754
00:44:16,100 --> 00:44:20,060
Described as the
vampire kangaroo by critics,
755
00:44:20,060 --> 00:44:23,220
Macquarie presided over
the near-collapse of Thames Water,
756
00:44:23,220 --> 00:44:26,740
leaving it £10 billion in debt
after having illegally
757
00:44:26,740 --> 00:44:29,620
dumped billions of litres
of raw sewage.
758
00:44:46,540 --> 00:44:47,580
Reuben?
759
00:44:55,380 --> 00:44:57,300
I know I can't be left
alone with her.
760
00:45:01,860 --> 00:45:07,300
...privatised water is a better
deal than nationalised water.
761
00:45:07,300 --> 00:45:10,100
That the water privatisation,
I believe,
762
00:45:10,100 --> 00:45:12,780
will go very successfully indeed.
763
00:45:12,780 --> 00:45:15,260
That will go very successfully
indeed.
764
00:45:15,260 --> 00:45:17,780
And perhaps, therefore,
we had better wait and see,
765
00:45:17,780 --> 00:45:22,020
so that we can pontificate in
the light of the facts.
766
00:45:22,020 --> 00:45:23,300
How did it come to this?
767
00:45:25,300 --> 00:45:27,180
How did it...?
768
00:45:27,180 --> 00:45:33,860
How did it happen that England is
the only place in the whole world
769
00:45:33,860 --> 00:45:39,500
whose water system is
wholly privatised?
770
00:45:39,500 --> 00:45:43,660
That our seas and our rivers
are full of shite?
771
00:45:45,620 --> 00:45:49,420
I just feel like we're trying
to bring down England's
772
00:45:49,420 --> 00:45:52,820
biggest organised crime syndicate.
773
00:45:54,260 --> 00:45:57,540
I mean, they're not the mafia,
these water companies,
774
00:45:57,540 --> 00:46:00,940
they're not a drugs cartel,
but they do
775
00:46:00,940 --> 00:46:04,100
dump sewage a thousand times a day.
776
00:46:04,100 --> 00:46:07,700
And almost all of those are illegal.
777
00:46:07,700 --> 00:46:10,900
And the cash they've accumulated,
778
00:46:10,900 --> 00:46:15,860
£145 billion since privatisation,
779
00:46:15,860 --> 00:46:19,580
and they've got that because they
seem to have built criminality
780
00:46:19,580 --> 00:46:21,260
into their business models.
781
00:46:23,420 --> 00:46:28,540
So they are like an organised
crime syndicate
782
00:46:28,540 --> 00:46:33,420
and the CEOs and the owners are like
crime bosses.
783
00:46:33,420 --> 00:46:38,180
I mean, they don't murder people,
obviously, they're not assassins.
784
00:46:40,780 --> 00:46:45,340
But me and Peter are sitting here
waiting for these crime lords
785
00:46:45,340 --> 00:46:46,820
to put things right.
786
00:46:48,580 --> 00:46:53,460
And if we leave them to
their own devices,
787
00:46:53,460 --> 00:46:54,860
they never will.
788
00:46:57,020 --> 00:46:58,100
They never will.
789
00:46:59,300 --> 00:47:05,420
We've put the things that we own
and care about together,
790
00:47:05,420 --> 00:47:09,780
we've put them into the hands
of financial speculators
791
00:47:09,780 --> 00:47:12,500
whose job it is just to make money.
792
00:47:12,500 --> 00:47:16,660
We need to put the people
who care in charge.
793
00:51:52,140 --> 00:51:54,900
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