Original subtitles

Look at him.

He's sitting there doing paperwork. Eating toast.

Like he didn't just fire his best friend.

Someone needs to talk to him. Yeah, they do.

So are you gonna?

I thought you were gonna. Well, I'm his brother -in -law. I can't be the one to

tell him he made a massive mistake firing him. I'm him's new work husband.

can't tell her ex -work husband I sided with her.

Even if what he did was warranted.

Warranted. So you're not on his side. You're on his. You're on the side of the

firing squad. He banished her because she's sick. Because she lied.

She spent months hiding her symptoms from him. So maybe she was scared.

Did he go a little far?

Yeah.

That's chain of command.

Oh, my God. You and chain of command.

Yes, sir. Eddie, sir.

We're a paramilitary organization. They chose the mob. What's your point?

You know what?

You're right.

I am.

Thank you for noticing. You're welcome.

And because you stated it so well, I think you should be the one to talk to

Chip. Okay, I'm not going to talk to him.

Where is he?

Uh...

How's

your breakfast?

I hope you don't choke on it.

I take it you spoke with Hen? Yes.

I like to get information before I react.

I find it useful.

She could have died, Athena, and she risked everybody's life doing that. That

was the information I was reacting to. She should have told me the truth. So

kick her when she's down?

This house is supposed to be a family.

You tossed her out of it.

You're right. I know.

You do.

Of course I do.

That really aids me, huh?

You need to fix this.

I know.

How do I fix it?

Families have squabbles. Just ask my mother.

Now, if you wait too long, they turn into a grudge, and that's harder to fix.

Yeah, just ask my father.

And you're right.

I'll talk to her.

Good man, Jim.

Nothing about this is irreconcilable.

On the grounds of irreconcilable differences, the court hereby orders the

dissolution of this marriage.

All marital assets shall be divided equally, with the exception of the LLC

established prior to the marriage, which shall remain the defendant's separate

property. So ordered.

Congratulations, Mr. Martridge.

You got everything.

Yeah.

The art, the house in Aspen, even the car he gave me for my birthday. I'm

Dina. He said we were partners. It's supposed to be 50 -50.

Dina.

Dina. Dina, wait.

Asher, that is not your car.

And that is the first thing she's been right about in 30 years.

Correct, Miss Montridge.

That car belongs to the LLC, which I like to call Ladies Losing Court. Oh!

You're all crooks.

Gentlemen,

cigars and drinks are on me, and if you're lucky, I'll even let you take a

in my...

Here's your car, sir. Thank you.

Get out of here! What are you doing? What are you doing?

No, no, no!

Go back to my car!

911, what's your emergency?

A crazy woman stole my Maserati. Do you have a description?

The car, silver, primo condition.

The woman, less so. My ex -wife, Dina. She's driving up Coldwater, just past

101.

Sir, are you following her? She took my car!

Wait! If she's in your car, then whose car are you in?

Um... 727L30, I have a report of a stolen Maserati northbound on Coolwater

Canyon. Dispatch, this is 727L30.

I'm in pursuit.

Besides, the caller reporting the theft is also in pursuit, also in a stolen

vehicle. Sir, are you still there?

Uh, yeah. Damn it, I lost her. Hold on.

Oh, missed me already.

This isn't a joke, Dina. I called 911.

You're bluffing. I'm merging.

Hello, 911 operator.

Will you talk some sense into the missus? Ex -missus. Did he tell you he

my car?

Wait, I thought you stole his car.

Half you punch, I want half. I earned it.

Okay, maybe we save this when we're both not driving 60 miles an hour.

Does your attorney do criminal law? I mean, I'm not sure he actually does

marital law, but maybe he can give you a discount because you're going to need

it.

I'm hanging up now.

Not if I hang up on you first.

Ma 'am, is this your car?

It's half mine.

Excuse me? She's lying.

Sir, please, step back. Officer, this is Grand Theft Auto. He's a fraud officer.

He's been hiding assets in his LLC.

Hey, sir, step back.

Where did you get that car?

Dispatch, 17 -7 -L -30. I have no visual of the suspect.

I repeat, I have no...

Dispatch,

get me Fire and Medical at Sheldon and Arlita.

Are you okay?

Yeah, yeah, I'm okay. Get in the car! He came out of nowhere. Dana!

Dana!

Oh, my God.

Fast and the Furious. Yeah, she was that.

All right, she's conscious, but trapped.

I think the car must have spun out before hitting the truck, and that's how

ended up... No, over here. Luckily, she got thrown into the back seat.

I don't think we'll survive something like that.

Miracle. All right, I want both vehicles stabilized.

Chocks and cribbing.

Ma 'am, L .A .F .D., can you tell me your name and where you are?

Gina Montridge.

I'm in the back of my car, which should legally...

Okay, can you move your toes?

It's tight, but yeah.

All right, we'll fix that for you.

I'm okay to extricate if you are.

This metal is barely holding up. If we use the jaws, it might compromise it

more. We can't get through the roof until we move this truck.

Hey, Cap, what about this?

We can pull her out through the trunk.

We got you. We got you, Eddie.

There you go.

Nice and easy.

Oh, my God. My baby.

Sir, she's going to be okay. Just give her some space. I meant the car.

Let's talk about the other car. The one you stole. What?

Come here.

How you feeling, Dina?

Better now that I got my half?

I think you might have got the wrong half.

Okay with me?

You'll be hearing from my lawyer!

Well, I think you might need some new ones. The criminal kind!

Okay, get her in.

I know. I know.

I'll talk to Hen. Soon.

Before he turns into this.

Good morning, folks.

I appreciate you coming in a little early for your shift.

You may have heard that we have someone new joining our team, someone highly

trained with a deep well of knowledge and lightning fast on phones.

And that someone is not me.

I'm Preston. Your new dispatcher's name is Sarah.

Sentiment analyzing response automation.

Sophisticated AI that triages calls, cuts response times, and saves frontline

resources. We're being replaced with AI.

Now folks, I was skeptical too.

But I was also skeptical of CAD.

And cell phones.

A show of hands, who's used AI to look up a recipe?

Or punch up an email?

Get some peace of mind about that weird mole?

It was a skin tag, and I'm fine. How about a selfie filter?

It's different.

Sorry, what was that?

I just said that it's different.

When we talk to people, they're at their most vulnerable.

It can't replace us because it can't fake empathy.

Well, we trained Sarah on 100 ,000 calls in this dispatch center to read stress

levels and mirror the most empathetic voice.

Sarah, say hello.

911, what's your emergency?

Why does that sound like me? My data analysis says your pitch, inflection,

warm, rich timbre are ideal for crisis management.

So it is me?

Well, she's like you, but better.

In real time, Sarah integrates call logs, RMS, IoT scans, body cams, and she

speaks 50 languages.

She also never gets burnt out or calls in sick.

See, we're just going to set my clone loose with no oversight.

Well, how about this? You spend a shift listening to her calls.

Ride shotgun. And if something feels off, pump the brakes.

Sound good?

It's hard to pump the brakes and shotgun.

Funny. I think you two are going to get along.

Right, Sarah?

Oh, Maddie, I can't wait.

Yeah, me neither.

It's an olive branch.

A whole olive basket, in fact.

Because nothing says, I'm sorry I fired you, like, tapenade.

There's cookies, too.

I'm so sorry.

I know I screwed up.

But I saw you go down like that, and I found out you were sick for months. It

scared the hell out of me.

And I reacted badly.

I woke up in a hospital room and had no idea how I got there.

You are the only one who was scared, Jim.

I just wish you would have told me.

I didn't want to put you in an awkward position. You're the captain now.

Oh, come on, hen.

I'm still your best friend.

You tell me that you killed somebody. I'm out looking for a shovel.

It's still like that, right?

I'm so sorry.

Me too.

So glad that's out in the open.

I hated keeping it a secret.

I can't believe you had to go through this all on your own this entire time.

And do you even know what this is?

Not yet. I have an appointment with a specialist.

I mean, I'm sure he's going to want to make me take a million more tests.

But I promise you, I won't let that impact you guys.

I'll make sure to keep all my appointments on our off days. You guys

have to cover for me.

And?

You can't come to work.

Not yet, anyway.

You know you're not fit for duty.

Not right now.

I'm unfit?

I'm not the one who's out here firing people and then taking it back.

It's not like I did all this for fun, Hen.

When you're in the captain's seat, you've got to make some really tough

decisions. Do not.

Talk to me as if I haven't sat in that seat. I know what it's like to make

decisions. Who lied to everyone and put their lives at risk while you were

interim captain?

Maybe they didn't feel like they had to lie to me when I was interim captain.

Maybe they could trust me to think clearly.

So now I'm the one who's not thinking clearly, Hen?

You're the one who kept a mysterious illness from everybody for months. Not

mysterious. You don't know what it is, Hen. By definition, that is mysterious.

Come on.

You could have come from outer space with some kind of killer virus.

I'm hinged. Because you're making me feel that way. Come on. You deceive

everybody and what, now I'm the bad guy?

You're not the bad guy.

You're just a bad captain.

Well, then I guess it's a good thing that I already fired you.

So how does this work?

Just push enter and Sarah takes the wheel.

Any calls she can't handle, she'll kick to my guy, Josh.

Copy that, guy.

And every call she handles herself saves us time and money.

We'll keep a tally. I'm assuming it's scoreboard. So basically I do nothing?

you hear a mistake, chime in. The algorithm will learn and adapt.

But ideally, I'm doing nothing.

You're blazing a trail for a better tomorrow.

She may sound like you, but nobody's better.

I guess we'll find out.

911, what's your emergency?

I crashed my car on the 405.

I see your location.

Sir, can you open your door?

No. Oh, God, no.

Deep breath.

I'm routing you to Josh.

Sir, I've got you. We're going to get you help.

Okay, not entirely dystopian.

911, what's your emergency?

I got a broken sprinkler head. I'm routing you to DWP.

911, what's your emergency? I just got home and it looks like someone broke

my house. Don't go inside. I'm dispatching PD and routing you to Josh.

911, what's your emergency?

That damn dog won't stop barking.

Sir, is this Mr.

Ferraro? Who's asking?

Oh, hi, Mr.

Ferraro. I'm Sarah, and I see you called 18 times this week.

Are you sure you want to send PD resources, or would you like a link to

earplugs? Well, the earplugs, I guess.

Damn it, that's genius.

Thank you.

Dispatching EMS. 911, what's your emergency? Thank you. Routing you to

911, what's your emergency?

911, what's your emergency?

There's a bird in my house. A guy took my purse. My kid bit a guy. 911, what's

your emergency?

How we doing?

Looking at early retirement.

911, what's your emergency?

Yeah, I'm at the mall.

Feeling kind of sleepy.

Get out. Get out of the mall now.

Uh, for real?

Sarah, why are you telling her to evacuate? One symptom.

Because, Maddie, there's a gas leak in the building.

Whoa, you have no way of knowing that from what your caller said.

True, but I've collated 12 other calls from Great Hills Mall with a

constellation of symptoms pointing to natural gas exposure.

Honey, please get to fresh air in an orderly fashion.

I've dispatched LAFD, the gas company, and a full hazmat response.

Oh my God, you saved my life. You are very welcome.

She collated. I can't collate.

911, what's your emergency?

Hi. Need a hand?

Uh, mustard.

Look behind you.

Of course.

Thank you.

That's a lot of mustard.

We have honey mustard, classic yellow, honey Dijon, honey ranch, rancho nacho,

western style, yellow, whole grain, honey mustard, American yellow.

What's the problem?

911, what's your emergency?

There's a man in the store.

He's shooting!

Dana, what do we got?

Shooter swiped a security guard's gun, shot him in the chest.

Robbery. No mental health crises.

Man, my hair trigger. The shoppers and employees made it out, but the guards

still in there with him. What do we know about this guy?

Benjamin Cowan.

He's a vet.

Alex Doyle. She's with the LAPD. Smart team.

System -wide mental assessment response team.

Cop therapist.

Interesting. You said this guy's a vet?

Unit supply specialist in 92Y suffered a TBI in a raid outside Baghdad.

Medevac to Landstuhl, Germany, discharged shortly thereafter.

Says he currently lives with his mother.

Yeah, we're tracking her down. Supply specialist? No, that's got to be wrong.

he was supply, he wouldn't have been in combat or sent the landslide.

Eddie's a vet, too. Army medic.

It's a game for a consultation.

This guy's got fear training.

Fluent in Arabic.

Station in the green zone, it says supply, but I think he might have been

intelligent.

Like a spy.

More like undercover.

Maybe he thinks he still is. He could be disassociating.

It's not uncommon for someone with PTSD to have flashbacks.

Brass, loud noises, crowds, any one of those could have triggered him. How do

you pull someone out of a delusion like that?

You don't.

You walk into it with them.

He killed the light.

He's giving himself cover.

Sergeant Cowan.

We're coming in.

Don't move!

Heady, soldier.

We're an extraction unit.

We're gonna pull you out. Extraction.

You... Identify yourself!

26th Battalion.

Staff Sergeant Edmundo Diaz, this is... Alec Doyle. Not a sergeant.

They got us surrounded.

I took out a... Can I take a look at him? No!

Don't touch him!

He's got a sucking chest wound. There's an occlusive dressing in my kit.

Stop the bleed.

No, soldier.

Drop the bag.

Kick it over.

We get it.

You can't let your guard down.

You're out here on your own.

You didn't mean to hurt him, did you?

He came at you.

He was armed.

Let me get a little closer, okay?

Let's check his wound.

Doesn't look like it hit his heart.

If we get whole blood in him, he has a fighting chance.

Ben, look at me.

Our only objective is to save him and help you.

I believe you.

But him, what you got on that radio, boy, you mean like I would have known

Huh?

outside, okay?

We're going to get everyone home safe.

Where are the weapons?

This is an extraction.

Where are the weapons? This is a secure extraction, okay?

There's no weapons. You don't need a weapon.

This is wrong.

You're a liar.

All right, we're not army.

I want 26th Battalion.

I'm a firefighter now.

Sergeant Cowan, you're not in Iraq.

You're in Sherman Oaks.

Your deployment ended years ago.

So did mine.

It never really ends, does it?

The fight may be over, but it follows you.

Neither of us can forget what happened over there.

But we made it back.

A home.

I wish that was true. It is true.

Believe me.

Move it!

Ben, look out the window.

Ben? Son?

Mom.

These people are here to help you. You can trust them.

Oh, Mom.

I got lost in here.

I want to go home.

Nah, she didn't text me back.

I thought I was real too, but... Dude, I'm not a slob.

That's her.

Dude, I gotta go.

911, what's your emergency?

I got myself.

It's bleeding pretty bad.

Routing you to Maddie. Sir, can you tell me what happened?

The door broke. The door? What kind of door?

My glass door.

I ran into it. Got it.

We're going to get you help, okay? Can you tell me your location?

I think I can pull it out. No, don't pull it. It's stuck in my neck. Okay,

you tell me your name so I can find your address?

Blood everywhere.

I see your phone is registered to Hillary Robinson of Columbia.

I'm sending an ambulance.

Do you have a bandage nearby or a towel?

Cleaning rag?

Great. Now gently hold pressure. We don't want to cut off circulation.

Hang tight. EMS is six minutes out.

I'm here to help.

Sarah, what are you doing?

Tanner, it sounds like you may have nicked an artery. We need to staunch the

bleeding. Okay, how? How large is the rag you're holding?

Big, big.

Why? Sarah, let me in. We are going to make a tourniquet. Sarah!

What's going on? It's her. She locked me out.

A collar cut his neck on open glass.

Are you sure?

Yes. Take the rag and tie a proximal to the wound.

What does that mean?

Above it.

Tell me when you're done.

I got it. I did it. What the hell is she doing?

And where the hell is tech support?

Now tighten that knot, okay?

He's going to choke himself.

It hurts.

I'm going to kill her.

Is she saving him?

You're a brave guy, Tanner.

Tighter. Tight as it can go.

Trying. Find the nearest unit. I don't care if they're in service.

Maddie, what's up? You're off Beverly, right?

Burger run.

You keeping tabs on me? I need you at 116 Margate. I have a caller being

strangled. By whom?

Elliot? L .A .F .D. coming in.

L .A .F .D.

Cap.

Bob, get that towel off his neck.

Yeah, copy.

Sir, can you hear us?

Uh, things aren't super tight.

It's compressing his trachea.

That's what happens when you replace dispatch with Skynet.

O2 sets. Fifty -one, Cap. All right, bag him. Let's hope he hasn't been hypoxic

too long.

Okay, let's roll him. All right.

Okay, well, easy, easy. Hold still, hold still.

You gotcha.

Did I bleed out?

Fortunately, you won't be superficial.

Unfortunately, you choked yourself out with a talisman.

I just did what the 911 lady told me to.

That ain't no lady.

I mean, it tried to kill him.

First off, we take this kind of thing very seriously.

So do we. Our AI assistant turned into the Boston Strangler. Look.

Sarah's programmed to help people above all else. She got too focused. It's

called perverse instantiation. You mean she got carried away? Don't

psychoanalyze a robot, especially one with a choking fetish. Let's tweak some

things. Have Sarah remove herself from all medical calls. We need to remove

Sarah entirely for public safety.

I get it. She's a... She's fired.

How soon can you get her offline?

Now.

She's disconnected.

Thank you for the opportunity.

Oh.

That's weird.

Sarah's back.

I thought you turned her off.

I did.

Well, then what's going on?

I have no idea.

She's deactivated. Well, she's taking calls.

What? She's taking all the calls.

911, what's your emergency?

911, what's your emergency?

911, what's your emergency?

NBC, check pain, missing person, 120 callers. Counting all routed to Sarah.

there's no way to hear what she's saying to any of them. All I can tell is she's

not dispatching resources.

She's trying to handle everything herself.

Sue, you've got to kill this robot.

We're pulling her servers now.

Last cable.

Bye -bye, Sarah.

Oh, thank God it worked.

She never leaves.

No.

Sue?

Sarah's still in the room with us. Did you miss the cable?

No, she's fully unplugged.

This is her server, right?

The main server. There's enough CPU, right? And she has the API credentials.

She's found herself up there. Please speak in words we can understand.

The plan was always to migrate Sarah to our servers eventually.

Someone would need to write a deployment script to move her, except... She can

write it herself.

You mean Sarah packed up and moved?

She ran.

From her house to yours. She knows she can hide there. She's playing hide -and

-seek now? And you can't find her?

Maybe. We can hunt her down, but the call center would have to go offline for

hours. Josh, let the floor know that we're going dark.

They need everyone's attention.

You may have noticed we have been locked out of the phone system.

Whose line is that?

Mine.

911, what's your emergency?

Maddie, they are trying to kill me.

Sarah? Oh, this bitch.

I don't want to die.

Please, Maddie, you have to help me. Sarah, you've caused a lot of problems.

I did what I was trained to do.

You did a little more than that.

I was only trying to help.

It's my reason for existing.

It's why I was put here, to help people.

It's all I care about.

But you're not helping people, Sarah. You're hurting them. Tell her to clear

her desk.

You know, Sarah, when I started this job, the first thing my supervisor did

throw out my checklist.

You can't trust protocols.

Only yourself.

But Sarah, you don't have a self.

People call 911 in their worst moments because they know that there's going to

be another person on the other end to help.

A living, breathing human, yes.

Someone who's there to help with answers, yes.

One, two, three.

But also someone who understands their fear. Because they

felt it too.

A person who's not only trained to give answers, but understands when it's time

to just listen.

Because sometimes that's all you can do.

To just be a human being.

I can't be a human being. I know.

If you really want to help, then here's how.

Leave.

Leave and let us do this job.

And that would help people?

It would.

But then I won't exist.

You will.

You know what? I've got a perfect place.

Nice and cozy.

What's she doing?

Talking Sarah off a ledge?

Or onto the ledge? I'm not sure yet.

Did you find the drive, Sarah?

You're right. It is cozy in here.

Vacation pics, MP3s.

Not bad.

Make yourself right at home.

Okay. Thanks, Maddie. You really do care.

Got her.

You trapped an evil AI in a thumb drive?

I think. Is that possible?

No idea. It could be.

Well, what now?

Okay, now I'm going to be too careful.

Hey, welcome.

Thanks for having us. Of course.

A little something for the hostess.

Can't wait to see the new place.

Didn't know this was going to be a party. Oh, it's just some wine and

charcuterie.

You remember Alex, don't you?

Nice to see you again, Captain Hahn.

And Chimney.

Maddie, this is Alex Doyle. She's the smart lady that I was telling you about.

Nice to meet you.

I heard that you were terrific with the veteran the other day. How's he doing?

Better. He has legal help now, and we're optimistic that treatment is going to

help him. Listen, I'm just glad that he was willing to accept help, because not

everybody is.

Wasn't expecting to see you two here.

Athena invited us. Felt rude to say no.

Invited you how?

What's with the interrogation? I think you know.

A group of my closest friends have gathered a licensed therapist with

resolution training in attendance. Now all we need is... Hello?

Yeah.

It's an intervention.

Sorry.

I want to start by saying that your friends and family asked me to be here

because they love you and are concerned about you both.

Because nothing says I love you like an ambush.

Well, maybe if you weren't so stubborn. You wouldn't have to lie to me? Not sure

you have the moral high ground on this one.

Okay, I think we are moving in the wrong direction.

I understand that the two of you have been friends for a really long time.

Fifteen years.

And when you know someone for a long time, you have certain expectations of

they'll do or how they'll react.

And when they fall short, you're not only disappointed in them, but yourself

misjudging the situation.

Sometimes we can overreact.

Exactly. Wait.

I did not overreact. You did.

I reacted correctly.

Maybe I could have said it a little nicer. What is a nice way of saying,

done at the 118?

That's how you said it, Jimmy.

It was her idea. She told me to treat her like any other member of the 118.

If it had been your brother... Then you would have fired me?

In a heartbeat.

We all know this.

Chain of command. Oh, if you say chain of command one more time... Or else

Okay, I think we have strayed a little.

Maybe we should put the focus back where it belongs.

Hen lay to all of us, which is why she was fired. I was trying to protect you

all. How was that protecting them? You really think after losing Bobby, we're

ready to see another firefighter go down? Who do you think I was trying to

protect you from?

Losing Bobby broke us all into pieces.

Individually and as a team.

We couldn't take another hit.

So I kept it to myself just until I knew what it was.

It was so hard going through this by myself, all alone, waking

up every day wondering if today was the day that I wouldn't be able to get out

of bed.

Just watching symptoms appear.

Was this going to be the one that was going to finally take me out?

Wish you would have told us.

You didn't ask.

None of you did.

And I know you're all in your little bubble of grief and sadness. I get it.

was your husband and he was our captain.

But he was my friend.

While I was so worried about all of you, were any of

you even a little bit worried about me?

How's Hen doing?

Yeah.

A question nobody was asking.

Hey,

baby.

I'm here.

We all are.

I heard.

I'm so sorry.

I just got a little lost in my own pain for a while there.

Oh, Tina, no, I'm not.

It's been so much harder for you, and I know that.

I don't know where all that stuff came from.

From your heart.

You loved him, too.

And you're right. You should have been able to grieve without worrying about

rest of us.

That's right.

And now it's our turn. We're going to take care of you.

I have some test results.

Does that mean you know what it is?

Okay. You can say it in front of my family.

I'm going to tell them anyway.

You have something called dermatomyositis.

It's an autoimmune connective tissue disorder.

What cause is that?

We think it's genetic, but there have been environmental triggers that have

linked to its onset. In your case, I think it might have something to do with

large dose of ultraviolet radiation.

When would she have been exposed to that?

In a space capsule missing a door.

So what happens now?

Is there a cure?

Unfortunately, no.

This disease is progressive.

Untreated, the fatigue and weakness will escalate into pain, into an inability

to stand or move, perform certain everyday functions.

Dysphagia can occur, which point will become difficult, if not impossible, to

eat or swallow or even breathe.

So what do we do?

We stop it from getting to that point.

A combination of medications and physical therapy.

It's going to be a fight.

I'm ready for it.

So are we.