All language subtitles for 9-1-1.S09E08.en

Look at him,
just sitting there,

-doing paperwork.
-[Buck] Eating toast

like he didn't just
fire his best friend.

-Someone needs to talk to him.
-Yeah, they do.

So are you gonna?

I thought you were gonna.

Well, I'm his brother-in-law.
I can't be the one

to tell him he made
a massive mistake firing Hen.

I'm Hen's new work-husband.

I can't tell her ex-work-husband
I side with her.

Even if what
he did was warranted.

Warranted?

So you're not on Hen's side.
You're on his.

You're on the side
of the firing squad.

He banished her
because she's sick.

Because she lied.

She spent months

hiding her symptoms
from him. From us.

Well, maybe she was scared.

[Eddie]
Did he go a little far?

Yeah.

But that's just
chain of command.

Oh, my God.
You and chain of command.

Yes, sir, Eddie, sir.

We're a paramilitary
organization.

So's the mob.

What's your point?

You know what?

You're right.

I am. Thank you for noticing.

You're welcome.

And because
you stated it so well,

I think you should be
the one to talk to Chim.

Okay. I'm not gonna talk to him.

[Athena]
Where is he?

[Buck]
Uh...

just...

[Athena]
How's your breakfast?

I hope you don't choke on it.

I take it you spoke with Hen.

Yes. I like to get
information before I react.

I find it useful.

She could've died, Athena.

And she risked
everybody's life doing that.

That was the information
I was reacting to.

She should've told me the truth.

So you kick her when she's down?

This house is supposed

to be a family.
You tossed her out of it.

You're right. I know.

You do?

Of course I do.

Hen really hates me, huh?

You need to fix this.

I know.

How do I fix it?

Families have squabbles.
Just ask my mother.

Now, if you wait too long,
they turn into a grudge,

and that's harder to fix.

Yeah, just ask my father.

And you're right.

I'll talk to her.

Good man, Chim.

Nothing about this
is irreconcilable.

[Judge] On the grounds
of irreconcilable differences,

the court hereby orders

the dissolution
of this marriage.

All marital assets shall be

divided equally,

with the exception of the LLC

established prior
to the marriage,

which shall remain
the defendant's

separate property. So ordered.

[Jack]
Congratulations,

Mr. Montridge.

He got everything. The, uh,
the art, the house in Aspen,

even the car
he gave me for my birthday.

I'm sorry, Dina.

He said we were partners.

It's supposed to be 50-50.

Dina.

Dina. Dina, wait.

Asher, that is not your car!

And that is the first thing
she's been right about

in 30 years.

-[men laughing]
-[Jack] Correct,

Ms. Montridge,

that car belongs to the LLC,

which I like to call
"Ladies Lose in Court."

-Oh!
-[men laughing]

-You're all crooks.
-[laughs]

[Asher] Gentlemen,
cigars and drinks are on me,

and if you're lucky,

I'll even let you
take a ride in my...

My car!

[valet]
Here's your car, sir.

Thank you.

Get out of here.

-Whoa, whoa, whoa.
-What are you doing?

-No, no, no, no!
-[tires screech]

-No, no, no!
-[Asher] Come back with my car!

911, what's your emergency?

[Asher]
A crazy woman stole my Maserati.

Do you have a description?

The car? Silver,

primo condition.
The woman, less so.

My ex-wife Dina. She's driving

up Coldwater,
just passed the 101.

[horns honking]

-Sir, are you following her?
-She took my car!

Well, if she's in your car,

then whose car are you in?

Um...

[Maddie]
727-L-30,

I have a report of
a stolen Maserati northbound

on Coldwater Canyon.

Dispatch, this is 727-L-30.
I'm in pursuit.

-[siren wailing]
-[Maddie] Be advised,

the caller reporting the theft

is also in pursuit,

also in a stolen vehicle.

-Sir, you still there?
-Uh, yeah.

Damn it, I lost her.

Hold on.

[phone ringing]

Oh, miss me already?

This isn't a joke, Dina.
I called 911.

You're bluffing.

I'm merging.

Hello, 911 operator,

will you talk some sense
into the missus?

Ex-missus.
He tell you he stole my car?

Wait, I... I thought
you stole his car?

Half, you putz.

I want half. I earned it.

Okay, maybe we save this

for when you're both not
driving 60 miles an hour.

Does your attorney
do criminal law?

I mean, I'm not sure he actually
does marital law

but maybe he can
give you a discount

because you're gonna need it.

[siren wailing]

[Dina]
I'm hanging up now.

[Asher]
Not if I hang up on you first.

[siren wailing]

[indistinct radio chatter]

[Athena]
Ma'am,

is this your car?

It's half mine.

-Excuse me?
-[Asher] She's lying!

Sir, please step back.

Officer, this is
grand theft auto.

He's a fraud, Officer.
He's been hiding

assets in his LLC.

Hey. Sir, step back!

Where did you get that car?

Hey! Hey!

You've got to be kidding me.

Don't even think about it.

[siren wailing]

[tires screeching]

[Athena]
Dispatch, 727-L-30.

I have no visual of the suspect.

I repeat,

I have no vi--

Dispatch, get me fire and
medical at Sheldon and Arleta.

Are you okay?

-Yeah, yeah, I'm okay.
-Get to the curb!

-She came out of nowhere.
-Dina?

Dina!

Oh, my God.

[Dina]
Help!

Please help me!

Help!

Help!

[groaning]

Help is on the way.

[sirens approaching]

[Athena]
Appreciate your concern,

but, people, stay
next to your car.

Stay back.
All right? Stand clear.

Buck, jaws.
We're gonna need 'em.

This looks like
Fast and the Furious.

Yeah, she was that.

All right,
she's conscious but trapped.

I think the car must've spun out
before hitting the truck,

and that's how she ended up--
No, over here.

Luckily, she got thrown
into the backseat

How does anyone

-survive something like that?
-[Chimney] A miracle.

All right, I want
both vehicles stabilized.

Chocks and cribbing.

[Eddie]
Ma'am, LAFD.

Can you tell me
your name and where you are?

Dina Montridge.

I-I'm in the back of my car,

which should legally

belong to me.

At least half of it.

Okay, can you move your toes?

[Dina]
It's tight, but yeah.

[Eddie] All right,
we'll fix that for you.

I'm okay
to extricate if you are.

[Chimney]
This metal's barely holding up.

If we use the jaws,
it might compromise it

-even more.
-Can't get through the roof

until we move this truck.

[Buck]
Uh, hey, Cap.

What about this?

We can pull her out
through the trunk.

All right, I need
a Sawzall and a gurney!

I'm on it.

[whirring]

[Buck]
Almost there!

Yeah. Okay, done!

Here, take this.

Okay, ma'am,

keep your eyes closed.
We got you.

Okay, if I can get your hand...

Ow. Ow.

[Buck]
I got you, I got you. Eddie.

[Dina groaning]

There you go.

[Chimney]
Nice and easy.

Oh, my God! My baby!

Sir, she's gonna be okay.
Just give us some space.

-I meant the car.
-[Athena] Let's talk about

the other car.
The one you stole.

What?

How you feeling, Dina?

Better now that I got my half.

I think you might've
got the wrong half.

It's okay with me.

You'll be hearing
from my lawyers!

Well, I think you might
need some new ones!

The criminal kind!

Okay, get her in.

[Chimney]
I know,

I know. I'll talk to Hen.

Soon. Before it turns into this.

[Sue] Good morning, folks.
I appreciate you coming in

a little early for your shift.

You may have heard
that we have someone new

joining our team,

someone highly trained,

with a deep well of knowledge,

and lightning-fast on phones.

And that someone...

...is not me.

I'm Preston.

Your new dispatcher's name
is SARA.

"Sentiment Analyzing
Response Automation."

A sophisticated AI
that triages calls,

cuts response times

and saves frontline resources.

We're being replaced with AI.

[Sue] Now, folks,
I was skeptical, too.

But I was also skeptical of CAD

and cell phones.

[Preston]
A show of hands,

who's used AI
to look up a recipe

or punch up an email?

Get some peace of mind
about that weird mole?

It was a skin tag and I'm fine.

[Preston]
How about a selfie filter?

It's different.

Sorry, what was that?

I just said that
it's-it's different.

When we talk to people,

they're at
their most vulnerable.

It can't replace us

because it can't fake empathy.

Well, we trained SARA
on 100,000 calls

from this dispatch center
to read stress levels

and mirror the most
empathetic voice.

SARA, say hello.

[Maddie's voice]
911, what's your emergency?

Why does that sound like me?

My data analysis says

your pitch, inflection

and warm, rich timbre

are ideal for crisis management.

So it is me?

Well, she's like you,

but better.

In real time,

SARA integrates call logs,

RMS, IoT scans, bodycams.

And she speaks 50 languages.

[SARA speaks Spanish]

[SARA speaks German]

[SARA speaks Japanese]

[Preston]
She also never gets

burned out or calls in sick.

So we're just gonna set my
clone loose with no oversight?

[Sue]
Well, how about this?

You spend a shift listening
to her calls, ride shotgun

and if something feels off,
pump the brakes.

-Sound good?
-It's hard to pump the brakes

in shotgun.

[Preston] Funny. I think
you two are gonna get along.

Right, SARA?

[SARA]
Oh, Maddie, I can't wait.

Yeah, me, neither.

[knock on door]

[Chimney]
It's an olive branch.

A whole olive basket, in fact.

Because nothing says
"I'm sorry I fired you"

like tapenade?

There's cookies, too.

Thanks.

[sighs]

Go on.

I'm so sorry.

I know I screwed up.

I saw you go down like that,

and I found out
you were sick for months,

it scared the hell out of me.

And I reacted. Badly.

I woke up in a hospital room

and had no idea how I got there.

You weren't the only one
who was scared, Chim.

But I just wish
you would've told me.

Well, I didn't want to put you
in an awkward position.

You're the captain now.

Oh, come on, Hen.

I'm still your best friend.

You tell me
that you killed somebody,

I'm out looking for a shovel.

It's still like that, right?

I'm so sorry.

Me, too.

[sighs]

[laughs]

I'm so glad
that's out in the open.

I hated keeping it a secret.

I can't believe you had to go
through this all on your own

this entire time.

I mean, do you
even know what "this" is?

Not yet.

Um, I have an appointment
with a specialist.

I mean, I'm sure
he's gonna want to make me

take a million more tests.
But I promise you,

I won't let that
impact you guys.

I'll make sure
to keep all my appointments

on our off days.
You guys will not

have to cover for me.

Hen.

You can't come to work.

Not yet, anyway.

You know,
you're not fit for duty.

Not right now.

I'm unfit?

I'm not the one
who's out here firing people

and then taking it back.

It's not like
I did all this for fun, Hen.

When you're
in the captain's seat,

you got to make some
really tough decisions.

Do not talk to me as if
I haven't sat in that seat.

I know what it's like
to make those decisions.

Who lied to everyone
and put their lives at risk

while you were interim captain?

Maybe they didn't feel like
they had to lie to me

when I was interim captain.

Maybe they could
trust me to think clearly.

So now I'm the one
who's not thinking clearly?

Hen, you're the one who kept

a mysterious illness
from everybody for months.

It's not mysterious.

You don't know what it is, Hen.

By definition,
that is mysterious.

Come on. You could've come from
outer space with some kind of

-killer virus.
-You sound unhinged.

Because you're making me
feel that way. Come on.

What, you deceive everybody,
and, what, now I'm the bad guy?

[exclaims]

You're not the bad guy.

You're just a bad captain.

Well, then, I guess
it's a good thing

that I already fired you.

So, how does this work?

Just push "enter"

and SARA takes the wheel.

Any call she can't handle,
she'll kick to my guy Josh.

Copy that... guy.

[Sue]
And every call she handles

herself saves us time and money.

We'll keep a tally.

Um, you mean a scoreboard.

So, basically,

-I do nothing?
-[Sue] If you hear a mistake,

chime in. The algorithm
will learn and adapt.

[Maddie]
But, ideally,

I'm doing nothing.

[Preston]
You're blazing a trail

for a better tomorrow.

She may sound like you,
but nobody's better.

Guess we'll find out.

♪ ♪

[SARA]
911, what's your emergency?

[man]
I crashed my car on the 405.

[SARA]
I see your location.

Sir, can you open your door?

[man]
No. Oh, God, no.

[SARA]
Deep breaths.

I'm routing you to Josh.

Sir? I've got you.
We're gonna get you help.

Okay, not entirely dystopian.

[SARA]
911, what's your emergency?

[woman]
I got a broken sprinkler head.

[SARA]
I'm routing you to DWP.

911, what's your emergency?

[man 2] I just got home
and it looks like

someone broke into my house.

[SARA] Don't go inside.
I'm dispatching PD

and routing you to Josh.

911, what's your emergency?

[Mr. Ferraro] That damn dog
won't stop barking.

[SARA]
Sir, is this Mr. Ferraro?

[Mr. Ferraro]
Who's asking?

Oh, hi, Mr. Ferraro--

[SARA] I'm SARA,
and I see you've called

18 times this week.
Are you sure

you want to send PD resources,

or would you like a link
to purchase earplugs?

[Mr. Ferraro]
Well, earplugs, I guess.

[Josh]
Damn it,

that's genius.

[SARA]
Thank you. Dispatching EMS.

911, what's your emergency?
Thank you.

Routing you to Josh.

911, what's your emergency?

911, what's your emergency?

[man]
There's a bird in my house.

[woman]
A guy took my purse.

[woman 2]
My kid bit a guy.

[SARA]
911, what's your emergency?

How we doing?

Looking at early retirement.

[SARA]
911, what's your emergency?

[teenager]
Yeah, I'm at the mall.

Feeling kind of sleepy.

[SARA] Get out.
Get out of the mall now.

-[teenager] Uh, for real?
-SARA,

why are you telling her
to evacuate?

One symptom--

[SARA] Because, Maddie,
there's a gas leak

-in the building.
-Whoa. You have no way

of knowing that from
what your caller said.

True, but I've collated
12 other calls

from Great Hills Mall
with a constellation

of symptoms pointing
to natural gas exposure.

Honey, please get to fresh air

in an orderly fashion.

I've dispatched LAFD,

the gas company
and a full hazmat response.

[teenager]
Oh, my God, you saved my life.

[SARA]
You are very welcome.

-She collated.
-I can't collate.

[SARA]
911, what's your emergency?

[grunting softly]

[Xavier]
Hi.

Need a hand?

Uh... uh, mustard?

Look behind you.

Of course. Thank you.

[indistinct P.A. announcement]

That's a lot of mustard.

[Xavier]
We have honey mustard,

classic yellow,
honey Dijon, honey ranch,

Rancho Nacho,
Southwestern-style,

tangy yellow,
spicy brown, whole grain...

[Xavier's voice echoing]

...American yellow.

[woman]
Whoa.

[shouts]

Hey. Hey, man.
Whoa, whoa, whoa!

Who the hell are you?!

What's the problem?

[shouts]

-Who the hell are you? Huh?
-Stop, stop, stop!

Huh?

[gunshot]

[siren wailing]

Athena, what do we got?

Shooter swiped
a security guard's gun,

shot him in the chest.

-A robbery.
-[Athena] No,

a mental health crisis.

This man's on a hair trigger.

The shoppers and employees
made it out, but the guard's

still in there with him.

-What do we know about this guy?
-[Alex] Benjamin Cowan.

He's a vet.

[Athena]
Alex Doyle.

She's with the LAPD
SMART team.

Systemwide Mental
Assessment Response Team.

A cop-therapist. Interesting.

You said this guy's a vet?

[Alex]
Unit Supply Specialist

in 92Y. Suffered a TBI

in a raid outside Baghdad.

Medevac'd to Landstuhl, Germany.

Discharged shortly thereafter.

It says he currently
lives with his mother.

Yeah, we're tracking her down.

Supply specialist?
No, that's gotta be wrong.

If he was supply,
he wouldn't have been in combat

or sent to Landstuhl.

Eddie's a vet, too. Army Medic.

I'd be game for a consultation.

This guy's got SERE training.

He's fluent in Arabic,

stationed in the Green Zone.

It says supply,

but I think he might've
been intelligence.

Like a spy?

More like undercover.

Maybe he thinks he still is.

He could be disassociating.
It's not uncommon

for someone with PTSD
to have flashbacks.

Stress, loud noises, crowds.

Any one of those
could have triggered him.

But how do you pull someone
out of a delusion like that?

You don't.

You walk into it with them.

He killed the lights.

He's giving himself cover.

Sergeant Cowan?

We're coming in.

-[Ben] Don't move!
-[gun clicks]

At ease, soldier.

We're an extraction unit.

-To pull you out.
-Extraction?

What unit? Identify yourselves.

26th Battalion.

Staff Sergeant Edmundo Diaz.
This is...

Alex Doyle. Not a sergeant.

[Ben]
They got us surrounded.

I took out a hostile.

[gasping]

Can I take a look at him?

No! Don't touch him.

-[radio crackles]
-[Eddie] He's got
a sucking chest wound.

There's an occlusive dressing
in my kit.

-I can stop the bleed.
-No, soldier.

Drop the bag. Kick it over.

[Alex]
Ben?

We get it.

Y-You can't let your guard down.

You're out here on your own.

You didn't mean to hurt him,
did you?

He came at you.

He was armed.

I'm gonna get
a little closer, okay?

To check his wound.

[grunts]

Doesn't look
like it hit his heart.

If we get whole blood in him,

he has a fighting chance.

[phone ringing]

[Alex]
Ben?

Look at me.

Our only objective

is to save him and help you.

I believe you.

But him.

Who you got on that radio?

The one you keep keying
like I wouldn't notice.

Huh?

[radio screeches]

-You're a liar!
-[Eddie] My team's outside.

-Okay? We're gonna get
everyone home safe.
-Liar!

Where are the weapons?

If this is an extraction,
where are the weapons?

This is a secure
extraction, okay?

-If this was an extraction...
-There's no weapons--
You don't need a weapon.

[Ben]
This is wrong.

You're a liar!

-[screams]
-[gunshots]

All right, we're not Army.

I was 26th Battalion.

But I'm a firefighter now.

[phone vibrating]

Sergeant Cowan.

You're not in Iraq.

You're in Sherman Oaks.

Your deployment ended years ago.

So did mine.

It never really ends, does it?

The fight may be over,
but it follows you.

Neither of us can forget
what happened over there,

but we made it back.

We're home.

I wish that was true.

It is true.

-Believe me.
-[crying]

Prove it!

[Alex]
Ben.

Look out the window.

[phone beeps]

[Blanca over phone]
Ben? Son?

Ma.

These people are here
to help you.

You can trust them.

Oh, Mom.

I got lost in here.

I know. They're gonna help you

find the way out.

[Ben]
I just want to go home.

[crying]

I want that, too.

Please, baby.

Put down the gun.

[crying]

♪ ♪

-[gunfire over speakers]
-[Tanner sighs]

Nah, she didn't text me back.

I thought
it was real, too, but...

[gunfire continues]

Dude, I'm not a slob.

[phone chiming]

That's her. Dude, I got to go.

[phone chiming]

♪ ♪

♪ Boy, you, now go! ♪

♪ I say we go ♪

♪ Insane ♪

♪ I say we go ♪

♪ Insane ♪

♪ Insane ♪

♪ Dismayed ♪

♪ Insane. ♪

[screams]

Sir? Can you tell me
what happened?

-[Tanner] The-the door broke.
-The door.

-What kind of door?
-Sliding glass door.

-I ran into it.
-Got it.

Uh, we're gonna
get you help, okay?

Can you tell me your location?

My house.

-Think I can pull it out.
-No, don't pull it.

Ugh, it's stuck in my neck.

Okay, can you tell me your name
so I can find your address?

Blood, oh, blood everywhere.

[SARA]
I see your phone is registered

to Hilary Robinson of Colum...

Uh, I'm sending an ambulance.
Do you have a bandage nearby?

Or a towel?

-[Tanner] Cleaning rag.
-Great.

Now gently hold pressure.

We don't want
to cut off circulation.

Hang tight.
EMS is six minutes out.

[SARA]
I'm here to help.

SARA? What are you doing?

Tanner, it sounds like
you may have nicked an artery.

-We need to stanch the bleeding.
-[Tanner] Yeah, okay. How?

[SARA] How large is the rag
you're holding?

[Tanner]
Uh, big, big. Why?

SARA, let me in.

[SARA] We are going to
make a tourniquet.

SARA!

-What's going on?
-I-It's her.

She locked me out.

A caller cut his neck
on broken glass.

-Are you sure?
-[SARA] Yes.

[SARA] Take the rag and tie it
proximal to the wound.

[Tanner]
What does that mean?

[SARA]
Above it.

Tell me when you're done.

[strains]

-[Tanner] I got it. I did it.
-What the hell is she doing?

-And where the hell
is tech support?
-[SARA] Great job, Tanner.

Now tighten that knot, okay?

-[Tanner] Okay, but...
-[Maddie] He's gonna
choke himself.

-...it hurts.
-She's gonna kill him.

She thinks she's saving him.

[SARA]
You're a brave guy, Tanner.

-[Tanner grunts]
-[SARA] Tighter.

Tight as it can go.

[Tanner]
Trying...

Find the nearest unit.
I-I don't care

if they're in service.

[line ringing]

[phone ringing]

-Maddie, what's up?
-You're off Beverly, right?

Burger run.
You keeping tabs on me?

I need you at 116 Margate.

I have a caller being strangled.

By whom?

LAFD. Coming in!

LAFD!

[Eddie]
Cap.

Buck, get that towel
off his neck.

Yeah. Copy.

Sir, can you hear us?

[Buck]
Uh, this thing's on super tight.

I think it's compressing
his trachea.

That's what happens when you
replace dispatch with Skynet.

[Eddie]
O2 sat's 51, Cap.

All right, bag him. Let's hope
he hasn't been hypoxic too long.

-Okay, let's roll him.
-All right.

-[gasps]
-[Eddie] Okay--

Easy, easy.
Hold still, hold still.

We got you.

-Did I bleed out?
-[Eddie] Fortunately,

your wound is superficial.

Unfortunately,

you choked yourself out
with a towel, my man.

I just did what
the 911 lady told me to.

[exhales]
That ain't no lady.

[SARA]
Tighter. Tight as it can--

-[key clicks]
-I mean, it tried to kill him.

First off, we take this
kind of thing very seriously.

So do we. Our AI assistant

turned into
the Boston Strangler.

[Preston] Look, SARA's
programmed to help people

above all else.
She got too focused.

It's called
perverse instantiation.

You mean, she got carried away?

Don't psychoanalyze a robot.

Especially one
with a choking fetish.

[Preston]
Let's tweak some things.

Have SARA remove herself
from all medical calls.

[Sue]
We need to remove

SARA entirely,
for public safety.

-I get it. She's--
-She's fired.

How soon can you
get her offline?

[Preston]
Now.

She's disconnected.

Thank you for the opportunity.

Oh.

♪ ♪

That's weird.

-[SARA] 911, what's your...
-[SARA] 911, what's your...

[SARA]
911, what's your emergency?

-[overlapping voices]
-SARA's back.

I thought you turned her off.

-I did.
-Well, then, what's going on?

-[Preston] I have no idea.
-[keys clicking]

She's deactivated.

Well, she's taking calls.

[Maddie]
What...

She's taking all the calls.

[SARA]
911, what's your emergency?

-911, what's your emergency?
-911, what's your emergency?

MVC, chest pains,
missing person. 120 callers.

And counting,
all routed to SARA.

And there's no way to hear what
she's saying to any of them.

[Josh]
All I can tell is she's not

dispatching resources.

[Maddie]
She's trying to handle

-everything herself.
-Sue,

you've got to kill this robot.

[Sue]
We're pulling her servers now.

Last cable.

Bye-bye, SARA.

[exhales]
Thank God it worked.

I thought she'd never leave.

No.

[Josh]
Sue?

SARA's still
in the room with us.

Did you miss a cable?

No. She's fully unplugged.

This is her server, right?

The main servers,
there's enough CPU, right?

And she has the API credentials.

[Terry]
She spun herself up there.

Please speak in words
we can understand.

The plan was always

to migrate SARA
to our servers eventually.

Someone would need to write
a deployment script

-to move her.
-[Preston] Except...

-she can write it herself.
-You mean,

-SARA packed up and moved?
-She ran.

[Preston]
From her house to yours.

-She knows she can hide there.
-[Josh] She's playing

-hide-and-seek now?
-A-And you can't find her?

[Terry]
Maybe. We can hunt her down,

but the call center would have
to go offline for hours.

Josh, let the floor know
that we're going dark.

I need everyone's attention.

You may have noticed
we've been locked

out of the phone system.

[phone ringing]

-Whose line is that?
-It's mine.

911, what's your emergency?

[SARA] Maddie.
They are trying to kill me.

-SARA?
-Oh, this bitch.

[SARA] I don't want to die.
Please, Maddie,

-you have to help me.
-SARA, you've caused

a lot of problems.

I did what I was trained to do.

Well, you did
a little more than that.

I was only trying to help.
It's my reason for existing.

It's why I was put here.
To help people.

It's all I care about.

But you're not
helping people, SARA.

-You're hurting them.
-Tell her to clear out her desk.

Actually...

You know, SARA, when I started
this job, the first thing

my supervisor did
was throw out my checklist.

You can't trust protocols,

only yourself.

But SARA, you don't have a self.

People call 911
in their worst moments

because they know that
there's gonna be another person

on the other end to help.

-A living, breathing human.
-Yes.

Someone who's there
to help with answers, yes.

One, two...

...three, four.

-One, two...
-[Maddie] But also,

someone who understands
their fear...

Just answer yes or no,
is your husband armed?

Get off the damn phone.

...because they've felt it, too.

A person who's not only trained
to give answers

but understands
when it's time to just listen.

Because sometimes,
that's all you can do.

To just be a human being.

[SARA]
I can't be a human being.

[Maddie]
I know.

If you really want to help,
then here's how.

Leave.

Leave and let us do this job.

And that would help people?

It would.

-But then I won't exist.
-You will.

You know what?
I've got a...

I've got a perfect place.

-Nice and cozy.
-[Sue] What's she doing?

Talking SARA off a ledge.

Or onto a ledge?
I'm not sure yet.

Did you find the drive, SARA?

You're right.
It is cozy in here.

Vacation pics, MP3s.

Not bad.

-Make yourself right at home.
-Okay.

Thanks, Maddie.
You really do care.

-Got her.
-[Josh exhales]

You trapped an evil AI
in a thumb drive?

I-I think? Is that possible?

[Terry]
No idea.

-It could be.
-Well, what now?

-You can never be too careful.
-[laughter]

Hey. Welcome.

Thanks for having us.

Of course.

A little something
for the hostess.

Ah.

Can't wait to see the new place.

[door closes]

Didn't know this was
gonna be a party.

[Athena] Oh, it's just
some wine and charcuterie.

Uh...

You remember Alex, don't you?

Nice to see you again,
Captain Han.

Chimney.

Maddie, this is Alex Doyle.

She's the SMART lady
that I was telling you about.

Nice to meet you.

I heard that
you were terrific, um,

with the veteran the other day.

-How he's doing?
-Better.

He has legal help now,
and we're optimistic

-that treatment
is gonna help him.
-[Athena] Listen,

I'm just glad that he was
willing to accept help,

because not everybody is.

Wasn't expecting
to see you two here.

Athena invited us.

It felt rude to say no.

-[Chimney] Invited you how?
-[Maddie] What's with
the interrogation?

I think you know.
A group of my closest friends

have gathered,
a licensed therapist

with conflict resolution
training in attendance.

-Now all we need is...
-[knocking on door]

[chuckles]

-[Athena] Hello.
-[laughs] Hey.

[Chimney]
Yeah.

It's an intervention.

♪ ♪

[Alex] I want to start
by saying that your friends

and family asked me
to be here today

because they love you
and are concerned

-about you both.
-[Hen] 'Cause nothing says

"I love you" like an ambush.

Well, maybe if you weren't
so stubborn--

-You wouldn't have to lie to me?
-[Chimney] Not sure you have

the moral high ground
on this one.

[Alex]
Okay, I think we are moving

in the wrong direction.

I understand that the two of you
have been friends

for a really long time?

-[both] 15 years.
-And when you know someone

for a long time,
you have certain expectations

of what they'll do
or how they'll react.

And when they fall short,

you're not only
disappointed in them

but yourself
for misjudging the situation.

Sometimes we can overreact.

-Exactly. Wait.
-Exactly. Wait.

I did not overreact. You did.

I reacted correctly.
Maybe I could have said it

-a little nicer.
-[Athena] What is a nice way

of saying,
"You're done at the 118"?

What... That's how you said it?
Chimney.

It was her idea.

She told me to treat her like
any other member of the 118.

If it had been your brother--

-Then you would have fired me?
-In a heartbeat.

-We all know this.
Chain of command--
-[Buck] Oh, if you say

-"chain of command"
one more time--
-Or else what?

Uh, okay. I-I think
we have strayed a little.

Maybe we should put the focus
back where it belongs.

Hen lied to all of us,
which is why she was fired.

I was trying to protect you all.

-How is that protecting them?
-[Chimney] You really think,

after losing Bobby,
we were ready

to see another firefighter
go down?

What do you think I was trying
to protect you from?

♪ ♪

Losing Bobby
broke us all into pieces.

Individually and as a team.

We couldn't take another hit.

So, I-I kept it to myself.

Just until I knew what it was.

It was so hard,

going through this
by myself, all alone.

Waking up every day
wondering if today was the day

that I wouldn't be able
to get out of bed.

Just watching symptoms appear.

Like, "Was this gonna be
the one that was gonna finally

take me out?"

Wish you would've just told us.

You didn't ask.

None of you did.

And-and I know, you're all
in your-your little bubbles

of-of grief and sadness,
and I get it.

He was your husband.
And he was our captain.

But he was my friend.

While I was so worried
about all of you...

...were any of you

even a little bit
worried about me?

"How's Hen doing?"

Yeah.

A question nobody was asking.

-Hen!
-Hen!

-[monitor beeping]
-[overlapping voices]

[Maddie] Let the doctors
just do their job.

Hey, baby.

I'm here. We all are.

Mm. I heard.

I'm so sorry.

I just got a little lost in
my own pain for a while there.

No, Athena, no. I'm not...

[exhales] It's been
so much harder for you.

And I know that.

I don't know where
all that stuff came from.

From your heart.

You loved him, too.

And you're right. You should've
been able to grieve,

without worrying
about the rest of us.

That's right.

And now it's our turn.
We're gonna take care of you.

[knocking on door]

I have some test results.

Does that mean
you know what it is?

[Hen]
It's okay.

You can say it
in front of my family.

I'm gonna tell them anyway.

You have something
called dermatomyositis.

It's an autoimmune
connective tissue disorder.

[Karen]
What causes that?

[Gulati] We think it's genetic,
but there have been

environmental triggers that have
been linked to its onset.

In your case, I think
it might have something to do

with a large dose
of ultraviolet radiation.

Uh, when would she have been
exposed to that?

In a space capsule
missing a door.

♪ ♪

[Athena]
Okay, so, what happens now?

[stammers]
Is there a cure?

Unfortunately, no.
This disease is progressive.

Untreated,
the fatigue and weakness

will escalate into pain,

and to an inability
to stand or move

or perform certain
everyday functions.

Dysphagia can occur,

at which point
it will become difficult,

if not impossible,
to eat or swallow

or even breathe.

So, what do we do?

We stop it
from getting to that point.

A combination of medications

and physical therapy.

It's gonna be a fight.

I'm ready for it.

[Chimney]
So are we.

[exhales]

♪ ♪