Original subtitles

-[lively music playing] -[sighs]

[baby giggling and babbling]

-[music crescendos, then fades] -[baby giggles]

[theme music playing]

[baby coos]

[elevator chimes]

Oh my God.

[tense music playing]

Oh.

Oh.

Aha!

Petra said…

the cleaner had a fob.

[muttering]

Elsa!

[music fades]

Cleaner!

Yes!

[dramatic music playing]

[music crescendos, then fades]

[cell phone chimes]

[suspenseful music playing]

[intercom buzzes]

[pensive music playing]

Oh.

Hello. I'm sorry to bother you.

I'm Trevor.

I'm house-sitting for the Schwarzenbochs in the penthouse flat.

[grunts] Mm.

And, unfortunately, I've come out without my fob.

To get up.

[grunts] Mm?

And also my phone.

-[tense music playing] -[groans]

Yes, I have a fob.

Oh, wonderful.

Well, look, I know this is a huge favor to ask,

but could you perhaps bring it over?

[sighs] I would need to speak to Petra first.

If Petra says okay, then okay.

So can you call Petra, then ring me back on this number?

[softly] Would that be okay?

[groans softly]

Thank you, Elsa. That's really kind. Thank you very much.

[groans]

[elevator chimes]

Oh. Now, the thing is, she's going to call back.

So, could I…?

Oh, for the love of…

[Trevor] Thank you.

-[tense pensive music playing] -[elevator chimes]

[lively chatter and laughter]

-Don't panic, everyone. -[man] Ooh, hello.

Christmas is resupplied!

-[cheering] -Well done, Lionel.

[chuckles]

-[suspenseful music playing] -[baby cooing]

[music intensifies]

[music fades]

Come on. Come on.

["Good King Wenceslas" plays over speakers]

[lively chatter]

[Trevor] Uh…

-…not importing weapons. -[man 1] All right.

-Shiraz, please. Thank you. [chuckles] -[man 1] There we go.

Well done.

-[man 2] Come on, I'll order. -[man 3] Dad, stop it.

Do you want to pull up a chair?

Oh, that's very kind. Uh, thank you.

-I'm not sure, um… -[chattering indistinctly]

Uh…

Oh, well…

[lively chatter]

[chatter fades]

[man 1] Well, let's say that I was an NFT and I had a…

-[tense music playing] -[intercom ringing]

-[cooing and babbling] -[intercom ringing]

-[yelps] -[music stops]

[whines]

That Schwarzenboch, he's a loathsome individual.

-Uh-huh. -[Lionel] Scrooge, we call him.

He bought the whole building three years ago,

along with the head lease.

Now he's… he's forcing us out.

[tense music playing]

[funk music playing as ringtone]

Mr. Bingley, this is Georgia Hakopian from Westminster Social Services.

I'm at your address, responding to a call-out request.

If I can't make contact with the vulnerable party,

I will refer this matter back to the police,

so if you'll call me back as soon as possible, please.

Thank you. Bye-bye.

My lease is up next.

I've gotta be out by tomorrow.

After 40 years!

-[cell phone ringing and buzzing] -Oh!

-Hello? -[woman 1] Hi, Dad.

Oh. Who's that?

-Ah, Gillian! -[man 1] Gillian?

-Gillian, everyone! -[cheering]

Merry Christmas, Gillian.

[woman 2] Gillian! How are you?

Gillian!

[Trevor] Oh, dear.

-[woman 3] Gillian's putting the twins on. -[Trevor] Sorry.

-[woman 3] How much hair. -[Trevor] Can I…

-[man 2] Yeah, more than you, Colin. -[call beeping]

[Trevor] Oh! At last!

Sorry, Gillian.

Hello, Elsa?

Okay, Petra says I give you fob.

Oh, that's fantastic news. Thank you.

-I'll be there in 30 minutes. -Okay, lovely. Thank you. Bye.

Bye.

[opens door]

-[dramatic music playing] -[cooing and babbling]

Oh, dear, dear, dear.

[intercom buzzing]

Elsa?

-[tense music playing] -[sighs]

Thank you so much for coming.

[chimes]

Ah!

I can't tell you how much I appreciate this.

Anything else?

Uh, no. No, no, just…

Happy, uh…

[lock buzzes]

-[lilting music playing] -[exhales]

-[elevator chimes] -[sighs]

The nappies!

-[suspenseful music playing] -Oh. Um…

Uh…

Um…

Ooh.

[elevator chimes]

[alert beeps]

Yes! Ah!

[elevator chimes]

[alert beeps]

[chiming and beeping]

Oh, no.

-No! No! No! No! No! -[dramatic music playing]

[chiming]

Oh, no!

Elsa! Elsa!

-[tense music playing] -Oh!

[lock buzzes]

Elsa!

[whimsical flourish plays]

[elevator chimes]

-[holiday music plays] -♪ Christmas is here again ♪

♪ Christmas is here again ♪

♪ Christmas is… ♪

-[Trevor] Elsa! -[sighs]

Oh! Elsa!

-[suspenseful music swelling] -[cooing]

[music crescendos, then fades]

[squeals]

-[tender music playing] -[babbling]

[whimsical music playing]

[humming indistinctly]

[chimes]

[elevator chimes]

-[woman] Come on, Archie. -[Archie whines]

[Archie whining]

-[woman] Who's a lucky boy? -[Archie whines]

[suspenseful music playing]

[cooing]

-[cooing and babbling] -[music intensifies]

[giggling]

-[elevator chimes] -Baby?

[suspenseful music continues]

Baby?

[baby giggling distantly]

Where are you?

[music turns pensive]

-[distant thumping] -[baby babbling]

-[baby squeals] -Ooh! [grunts]

-[grunts] -[music crescendos, then fades]

-There you are. -[babbles]

Mrs. Hakopian, this is Trevor Bingley here.

I'm so sorry that I missed you earlier,

but I do still have the baby,

and I was wondering when you might be able to come back and pick it up.

Uh, do give me a call and let me know.

Okay, thank you.

[sighs]

[funk music playing as ringtone]

Hello, Dad.

Maddy!

Are you there? Is that Barbados?

No. It's London. We haven't left yet.

Oh.

We got delayed 24 hours because of the weather.

Sweet pea, I'm so sorry.

It's okay. They're hoping we can leave in the next couple of hours.

But that's not even why I'm calling.

I just wanted you to know that I really wish I wasn't going on this trip.

I was so looking forward to spending Christmas with you, Dad.

Oh, me too, sweet pea. It's all I really wanted.

[man over PA] Flight BA23,

passengers to Barbados, please make your way…

Sorry. Dad, they're giving us news about our flight. I've got to go. Bye.

Okay, bye.

[poignant music playing]

[music fades]

[snoring softly]

[elevator chimes]

[suspenseful music playing]

[man] We've got lentils and chickpeas anyway.

Yeah. Yeah. yeah.

Have some crackers.

That would be good.

Nuts as well. Pistachios and raw almonds?

[woman] Just take a bag of each.

[music fades]

[gasps]

Mr. and Mrs. Schwarzenboch?

-Please don't call the police. -Uh…

-We can put it all back. -Yeah, we're really, really sorry.

-How did you get in here? -[tense pensive music playing]

-Oh, um… -[chuckles weakly]

-We used this. -We found it in the basement.

-That's where we're living. -Sort of unofficially.

-We've had some financial difficulties. -Our flat was repossessed.

Then we happened to walk by here

and found a way in through the building site.

We just really needed some food. There's always so much food.

-We're really, really sorry. -We'll never do it again.

[music crescendos, then fades]

I've actually got one of those myself.

[Trevor chuckles]

Well, it's not mine. I'm actually trying to get rid of it.

[chuckles]

Well, not get rid of it, exactly.

Give it back to the authorities.

Does yours like puréed carrot?

[baby babbles]

-Um… -Because mine absolutely loves it.

I'm Trevor, by the way.

[whispers] Let's go.

[tender music playing]

Thank you.

Actually, there's some cheese here, if you'd like it.

Uh, it's this Gruyère. And I think this might be Camembert.

-Oh, we don't really do dairy. -[man] Mm.

Oh. Uh…

There's pickled cornichons. Duck rillettes with port and orange.

Oh. Candied walnuts.

Hello?

Hello?

-[elevator chimes] -[man] Thank you, Trevor!

[pensive music playing]

Huh.

-[birds singing and chirping] -[snoring]

-[cork pops] -[rings]

[baby crying]

Morning, baby.

[man on TV] A third straight night of record-breaking lows

has brought more chaos to Christmas travel

with forecasters predicting just enough of a warming trend

to replace the black ice with heavy snow.

[ringing]

-Hello? -[woman] Mr. Bingley.

Georgia Hakopian from Westminster Social Services.

Oh, yes. Hello.

-I can be with you at midday. -Yes!

Can you confirm you'll be there with the baby?

Yes. Yes, we'll be here.

-Great, thank you. -Okay.

-Bye-bye. -Thanks. Bye.

Ah!

Good.

Now, I think there's just time for a walk before you go.

[coos]

Except…

Uh…

Hmm…

[quirky music playing]

[women chattering indistinctly]

-Oh, my goodness. -[women exclaiming]

-Hello. Good morning. -Oh, he's so darling.

What's his name?

Um…

Jesus.

-[pensive music playing] -Oh. [chuckles]

How old is he?

-Um… -[music fades]

Oh, about three months.

Oh, but he's huge for three months.

Well, you should see his mother.

[chuckles]

[tense pensive music playing]

-[music fades] -[basket squeaking]

[quirky music resumes]

[music fades]

[dog barking distantly]

Goodness me.

[coos]

[groans]

[chuckles]

Well, I never…

[laughs]

Good.

-[Archie panting] -[quirky music playing]

-Hey! Hey! Leave it! That's mine! -[growling]

Get off the… off the shoe! Give it here!

-[whines] -Aha!

[Archie barks]

-No! -[growling]

Give it back. Please give it back.

[growling]

Oh.

-Here, and fetch. -[barking excitedly]

Yes! Ah.

[grumbles]

[grunts]

Good.

[Archie panting]

-[growling] -Ow! No! Get… No. No.

-[quirky music playing] -Get off.

-[groans] Ah. Oh! -[Archie growling]

Oh! [groans] Oh! Ah!

No, please.

Leave it alone. Leave it alone. Leave it alone.

Oh! [groans]

Oh! I know.

Here we are. Here we are.

Fetch this one. Yes.

[sighs] Oh.

[woman] Archie! Heel!

[Archie yelps]

Right.

There's a good boy! There's a good boy!

Here we go.

[quirky music playing]

Doggie!

[giggles]

Where's it gone?

[sighs]

[dramatic music playing]

-[music fades] -[intercom ringing]

[ringing continues]

-[Trevor] Oh! -[intercom beeps]

Hello.

Oh. Hello, Trevor. Sorry to bother you.

We just wanted to thank you again for being so kind to us last night.

Oh, okay.

And to drop something off for you, if that's all right?

If you get in the lift, I can buzz you up.

Great.

[intercom buzzes]

We, um, just wanted to give you this.

Oh!

There he is.

It's, uh, been so cold, we thought you could use one for your baby.

Oh, that's very kind. We've been using a tea cosy.

So, are you going for a walk?

Oh. No, um, we've got one of the last appointments

at the housing office before they close for the holidays.

[man] If the interview goes well,

they might just give us a place we can move into immediately.

Oh!

It's his nap time, really, but he's having to come with us.

[Trevor] Oh.

Well, would you like me to look after him, while you go to your appointment?

You'd do that?

Absolutely. I'm not going anywhere.

-Um… -[upbeat music playing]

[babies suckling]

[music turns tender]

[softly] Now then…

[upbeat music playing]

[Trevor snoring]

[music fades]

[suspenseful music playing]

[music fades]

-[intercom ringing] -[snorts] Oh!

-Oh! Oh! -[suspenseful music playing]

Yes!

-Hello? -Social services.

I'll be right down.

-Thank you. -[intercom buzzes]

[lively music playing]

[elevator dings]

Mrs. Hakopian, it's a pleasure to see you.

-I'm Trevor. -Hello.

-Very resourceful. -Oh, well, you know…

Hello. [chuckles] Quick photo for our records.

Oh, yes.

[camera clicks]

If you could sign this, please. Name and signature at the bottom.

-There. Thank you. -Okay.

Uh…

[baby babbles]

If you can keep the top copy for yourself.

-Thank you, Mr. Bingley. -Okay.

Have a good Christmas.

Will you let me know…

[poignant music playing]

…what happens… with the baby?

It's not your baby, Mr. Bingley.

That's the whole point of this.

Any information regarding an infant in care is highly confidential.

Oh, right.

I'm sorry.

Here, let me get the door.

[buzzes]

Bye-bye, Baby Jesus.

[sighs]

-[music fades] -[young couple chattering]

-Oh, hello. -Oh!

-How did it go? -We'll know by tomorrow morning.

Fingers and toes all crossed.

Well, come on up.

[elevator chimes]

Well, your little chap's right as rain.

I fed him twice.

I popped a new nappy on him. And, you know, he was as good as gold.

Uh…

This isn't our baby.

[giggles]

-[dramatic music playing] -Jesus!

-[elevator chimes] -[dramatic music continues]

[lock buzzes]

What is this?!

-It's a simple question! -It's a penalty ticket, madam.

I know it's a penalty ticket, but why is it on my car?

You parked on a double yellow line, so…

-Yeah, with a parking permit. -Excuse me?

-Makes no difference. -Yeah. No.

-I parked with a parking permit. -Sorry to interrupt, but, uh…

Thing is, I gave her the wrong baby.

[officer] There are no parking exceptions on a double yellow line.

With a parking permit! It's a double yellow designated…

Can you tell her when she's finished that I'll take this baby back

and get the right baby from upstairs?

-[officer] It's hard to understand you. -[Georgia] This cancels out this.

-[officer] If you want, appeal it. -[Georgia] No, you appeal it!

-I'll be back in a minute. -[dramatic music continues]

-[Georgia] You made the mistake. -[officer] It's not.

-[Georgia] What is this for, then? -[officer] That's not my concern, is it?

What is your name?

[elevator chimes]

Quick!

Oh!

-[gasps] -[music fades]

[fob clattering distantly]

No! No! No! No! No! No! No!

-Oh, my goodness. -[baby babbles]

Just a minute.

-[triumphant music playing] -Ah!

[chimes]

-[elevator chimes] -[dramatic music resumes]

-[baby whining] -Sorry! Sorry! Sorry!

Where did you take our baby?

I tried to give it to social services.

[chuckles]

[music crescendos, then fades]

She just drove off.

No.

[groans]

[clicks keypad]

[line dialing]

Pick up. Pick up. Pick up. Pick up. Pick up.

I've just done my last stop, darling.

So I'll do the drop-off, and then I'm home for Christmas.

-[man] Okay, love. See you in a bit. -[call beeping]

[automated voice] Please leave your message after the tone.

You've driven off without the baby!

It's still here.

Could you please come back and get it?

-[call beeping] -Oh.

Mrs. Hakopian?

[Petra] No, it's me.

Petra. They're coming.

Who's coming?

The Schwarzenbochs!

They're coming to London for Christmas, after all.

[choir in German] ♪ O Christmas tree ♪

♪ O Christmas tree ♪

♪ How loyal are your branches! ♪

[upbeat music playing]