Original subtitles

[♪ DIXIELAND JAZZ MUSIC PLAYING]

[PEOPLE CHEERING AND LAUGHING]

[CAPTAIN SULLY MILES] Beautiful view up here.

It's really something, isn't it?

[SKYLA] I can see why you love this, Dad.

- [♪ FOREBODING MUSIC SWELLS] - [MONITOR GLITCHING]

"You've been boarded"? What the heck is that?

- [ENGINE ROARING] - [BOTH GRUNTING]

[PEOPLE SCREAMING]

[PANICKED CHATTER]

_

_

_

[SKYLA] Yes, and I think they're gonna crash it.

[CAMMIE RALEIGH] Crash it into what?

[SIREN WHOOPS]

I need everybody off the bridge now!

Let's go! Let's go!

- [CROWD CLAMORING] - Zoey!

Liam, stop!

[ZOEY BARKING]

[SIREN WAILING]

[CAPTAIN MILES] [ON PA] All passengers and crew,

put on your life jackets and prepare for impact.

[PASSENGERS CRYING]

[♪ DRAMATIC MUSIC PLAYING]

- Synced and corrected by synk - - www.addic7ed.com -

[♪ SOFT COUNTRY MUSIC PLAYING]

[EDWARD RALEIGH] I founded Raleigh Reserve with one simple vision,

to make the best damn Tennessee whiskey

the world has ever tasted.

Now, the Raleigh family has been synonymous with Nashville

since we brought the railroad up to a small community

with big dreams.

And while we take great pride

in all the ways we've helped build this city,

my greatest passion is what's in your glass.

So from me, Edward Raleigh, as we like to say,

holler and swaller!

Holler and swaller to you, Mr. Raleigh.

Alright, folks.

Are y'all ready to taste what Luxury Magazine

called the Louis Vuitton of craft whiskey?

Yes, we are!

- Let's do this! Whoo! - Stop.

Our first flight is our Oak Blends,

which we store right here in this rickhouse.

Sniff, sip, and savor.

- [TOM] I will! - Cheers, y'all.

- Cheers! - [TOUR GUIDE CHUCKLES]

Cheers, baby.

Cheers.

- Mm. - Tom, what are you doing?

I'm sipping, Mitch. What does it look like I'm doing?

It looks like you're swallowing?

We flew across the country

to taste the Louis Vuitton of whiskeys, alright?

You heard that Raleigh guy, he said swaller.

[MITCH] This is a long tour. You're gonna get loaded.

That's why they provide spittoons.

Besides, you know what alcohol does to your gout.

Look, this is like getting the golden ticket

to Willy Wonka's factory.

Right? Come on.

I'm gonna enjoy every bit of it.

Okay. Just remember what happened to Augustus Gloop.

[TOUR GUIDE] This is the grain room

where we grind our locally sourced wheat

with a custom-engineered mill

imported from a stone mill from Austria.

Austria. Mitch, Austria!

It's only fitting we sample

all of our Raleigh Rye whiskeys here.

- Thank you. - Mm. Ooh!

[SLURPING]

[WHISTLES]

Ooh, that is good.

You gonna finish that?

[SPITTING]

And this is thecrown jewel of the distillery.

In these fermenters, we keep our secret sour,

the same seed yeast Mr. Raleigh used

to make his first batch of moonshine with.

It defines the Raleigh label.

- [GROANS SOFTLY] - Somebody's gout acting up?

[SING-SONG] ♪ Worth it ♪

So, it's in this room where we taste

our most prized vintage we produce:

Raleigh Number Seven.

[♪ "YOU BOUGHT IT" BY ACID QUEEN PLAYING]

Oh, wow.

♪ You know if you break it you buy it ♪

[TOM SIGHS]

Oh, my God.

That is amazing.

I am not spitting that out.

Right?

- Raleigh Number Seven, baby. - Mm!

- Come on. - Raleigh Number Seven!

- [LAUGHTER] - Uh, girl, can we get another round?

- Um... - [BOTH LAUGH]

Oh, that's the spirit.

- Holler and swaller. - Holler and swaller.

[BOTH WHOOPING]

[TOUR GUIDE] The copper distill to your left is 100 years old.

It's in here that we distill the alcohol six times

to achieve that smooth Raleigh flavor.

- Excuse me, tour lady? - Question?

Are we drinking those or what?

- Oh! - Mitch!

[SNAPPING]

- Sir, are you alright? - [TOM LAUGHS]

- [LAUGHING] I'm good, I'm good, I'm good. - Sir, are you alright?

- I'm "Raleigh" good, actually. - [TOUR GUIDE] [GASPS] Ohh! Oh!

- Kevin, Harry! Towels! - [TOM] Oh, no, no.

I'm sorry, folks, I'm afraid

we're gonna have to cut the tour short.

We need to get this man medical attention.

Come on, folks, we gotta go.

- Now who's Augustus Gloop? - [TOUR GUIDE] Oh!

♪ You know if you break it you buy it ♪

[RATTLING AND HISSING]

[♪ DRAMATIC MUSIC PLAYING]

_

_

[SIREN WAILING]

[SIGHS] Grandpa's gonna be wrecked, man.

That distillery is his baby.

Yeah, hopefully we're not too late.

Or your grandpa's gonna lose his mind.

Ain't that the truth.

[WAILING CONTINUES]

[DON HART] Ry, Taylor,

start hooking up the inch-and-three-quarters.

Come on, y'all, let's get after it!

Dispatch, 113 is on site.

We're gonna need more companies out here.

110 is en route. Let me know where you want 'em when they land.

Will do. This place been evacuated?

Everybody's safe and accounted for at the Visitor's Center.

Any idea if the big guy's on site?

[CAMMIE] Our father-in-law?

- I sure hope not. - You and me both.

They tell you how this started?

Apparently a guest fell into a distiller

and closed some valves.

[LOUD BOOMING]

[ROXIE ALBA] Incoming!

[ONLOOKERS GASPING]

[RADIO CHIRPS]

I'd say the distiller was a pretty good bet.

[CAMMIE] Don, we have a problem.

The fire is moving towards the fermentation room,

which houses two 950-gallon vats

of extremely flammable sour mash.

Edward's secret sauce.

Flames hit that, and...

it'll be like a bomb goin' off.

[DON] We're not gonna let that happen.

We got water on it now.

Hopefully, it never gets that far.

[WATER PRESSURE HISSING, HALTING]

[TAYLOR THOMPSON] What the...

[FIREFIGHTER] Hey, I'm losing water over here.

[FIREFIGHTER 2] Hey, someone check the hydrant.

Hey, Cap! We got a problem!

We're running low on pressure.

Hydrants aren't pumping out any water.

That don't make any sense. We're right next to the main line.

[BLUE BENNINGS] It gets worse.

Engine's almost out, too.

Dispatch, we're having trouble getting pressure out of the hydrants.

Did, uh, Metro Water tell you about any issues?

No, I don't see anything flagged.

[FLAMES WHOOSHING]

Hey, we got ember cast!

[DON] It's headed to the fermentation room.

Dispatch, have the 110 head

straight down to the river and start pumping water.

- We need all we can get. - Copy that.

110, begin routing water from the Cumberland to main lines.

[110 CAPTAIN] [ON RADIO] Copy you, dispatch. We're landing now.

- Ryan. Get a strike team. - Yep?

Get in the fermentation room and start attacking it.

Do everything you can to protect the vats,

because if that room goes, it is game over.

[CAMMIE] 110, what's your ETA?

[110 CAPTAIN] We just parked at the river. Setting up now.

[CAMMIE] Okay, let me know when you charge the line.

[110 CAPTAIN] Come on, double time. Let's go!

[♪ DRAMATIC MUSIC PLAYING]

[DOORS BANGING]

[RYAN HART] Start foaming around the vats.

Anything to keep them from catching on fire.

[TAYLOR] What is this stuff?

[RYAN] Heritage sour. Highly flammable.

And my grandpa's most prized possession.

[DON] [ON RADIO] What's the temperature in that room?

Somebody get me a reading in there.

[GAUGE BEEPING]

[BLUE] Ceiling temps around 500 degrees.

Ethanol flashes over at 680.

That fire keeps moving, I need you all to get out of there.

110, where is my water?!

[110 CAPTAIN] We're doing everything we can,

but...

pump's struggling to make it up the hill.

It'll be a few more minutes.

We may not have a few more minutes.

[BLUE] Temps at 580 degrees, Cap.

Bust open those vats and drain 'em.

[EDWARD] The hell you will!

- [OFFICER] You have to get back. - [DON] Oh, great.

Edward, this is a restricted fire zone.

You cannot be here.

This is private property and it's mine!

- Who are you to tell me what... - The Incident Commander.

You don't start walking away, I will have you arrested.

You'd love that, wouldn't you?!

Water's coming. Sixty seconds, IC.

Thank you, Captain.

[BLUE] Dad, the temp in the vats

is 650 degrees and climbing!

Alright, do it. Drain 'em.

The guy said the water's coming!

[DON] It's too late.

That sour is irreplaceable!

Come on, don't do it, Don, don't.

[RYAN] Dad, if we do this, it's gonna kill Grandpa.

Don't! Don, please don't!

Better him than y'all.

Do it, and get out of there fast.

[RYAN] Okay, break 'em and drain 'em.

Forgive me, Grandpa.

[♪ DRAMATIC MUSIC PLAYING]

[GRUNTING]

Get back!

Alright, let's go. Go, go, go! Come on!

You son of a bitch!

[110 CAPTAIN] Okay, IC,

your line should be charged.

We got water!

[♪ DRAMATIC MUSIC PLAYING]

[CAMMIE] That's it. It's working.

I guess we did have an extra second.

Oh, you think this is funny?!

If you weren't my son-in-law, I'd knock your teeth out.

That'd make for an awkward Christmas, wouldn't it?

[♪ UPBEAT ROCK MUSIC PLAYING]

[GRUNTING]

[ROXIE] Cap...

as a physician, I can tell you

it's never a good idea to rage lift.

I'm just gettin' my heart rate up.

Looked like it was already pretty high out on the distillery call.

Oh, Grandpa gets under his skin.

Yeah, that's 'cause he's a dick.

Oh.

I shouldn't say that. He is...

He's just not a...

He's not a nice guy, he's a...

- He's a difficult man. - [TAYLOR] Really?

I always heard that he was the one

that funded the 113 remodel.

He did.

That was back in the days when they were on speaking terms.

[EXHALES]

[♪ WHIMSICAL MUSIC PLAYING]

Anybody feel like a smoothie?

Yeah, I could go for one. Blue, you want a smoothie?

No, I'm good, thank you.

So, what happened?

Ryan chose the wrong career.

Oh, it's a bit more nuanced than that.

I'm his only grandson,

and Grandpa was hoping I'd join the family business.

You are in the family business.

Well, he's in the Hart family business.

Yeah, his grandfather was so ticked off,

he cut him out of the Raleigh trust.

[RYAN] That is water under the bridge now.

I've made peace with it.

I was hoping you could do the same.

I will never make peace with him

trying to use his money to drive a wedge between you and me.

Yeah, well, either way, it wouldn't hurt

to do a little damage control after today.

I didn't start that fire.

You're the one who made the call to destroy the sacred mash.

You think I made the wrong call?

No, I think that to a layman it might look like

- you were quick on the draw. - Hmm.

And that this is an opportunity for you to take the high road,

- and I think you should take it. - [CELL PHONE BUZZING]

Problem with the high road is

- it never quite makes it to your granddad. - Hmm.

- [DON SIGHS] - Speak of the devil?

Not quite. It's the chief.

Hey, Chief. What can I do for you?

Everyone, gather up.

I have ordered pastries and coffee from D'Andrews.

Is it dispatch appreciation week?

I thought y'all deserved a little treat

after you all rescued those kidnapped kids

from their dad last week.

Thank you, Alden, that's so sweet.

[ALDEN] Cammie, you were brilliant.

Oh, Saint Cammie does it again, shocker.

Be nice. At least we get treats.

Nothing goes better with sitting all day than processed sugar.

[♪ INTENSE MUSIC PLAYING]

Alden, who are they?

Did I not mention we have guests joining us today?

No, you definitely did not.

Why do they look like the bad guys from The Matrix?

Let me introduce y'all to the folks from Haynes and Frears.

The city has hired them to help Emergency Services run more smoothly.

That's code for "people are getting fired."

We're getting DOGE'd.

Come on, we don't know that we're getting DOGE'd.

My name is Ariella Kinsey,

and we are here because your city is rife

with inefficiency and waste.

I don't say that to insult you.

Los Angeles, Atlanta, New York,

each of them was a morbidly bloated, bureaucratic mess

before we found them, too.

But we whipped them into lean,

mean, killer robot versions of themselves.

So, for the next few days, we're going to be embedding here,

conducting interviews,

making observations, and consulting

before rendering our final evaluations.

Take me to your largest office.

[ALDEN] This way. Excuse me.

Yeah, people are getting fired.

Don, thanks for coming by so quick. Have a seat.

Oh, it sounded urgent on the phone.

Yeah, afraid it is.

I got a very unhappy call from a very high place today.

So what's he gonna do? File a complaint?

Threaten to sue?

Sue? Wh-who are you talking about?

My father-in-law.

Who are you talking about?

The mayor.

They're about to hit us with a major round of cuts,

all across city services.

How big?

Every house loses five firefighters,

plus salary and equipment freezes.

Nashville's gonna be a lot less safe.

- Damn. - I know. I pushed back hard.

But the mayor said the cuts are across

all emergency departments, not just us.

Nothing he can do, either. We've hit a wall, Don.

We need someone who can knock down that wall.

Oh, you want me to call my father-in-law?

Mr. Raleigh's been very good to the department.

Hell, after we renovated your house,

you ended up with an office better than mine.

Yeah, well, that was before we had our falling out.

And this mess at his distillery just poured whiskey on the fire.

Well, it's lucky you're good at putting out fires.

All you need to do is decide how many firefighters are worth

swallowing your pride over.

[♪ PENSIVE MUSIC PLAYING]

Come in. Shut the door.

Have some coffee cake.

Your supervisor ordered it.

Alden, I didn't expect to see you

on this side of the table today.

I'm just here to facilitate.

Must be nice, not being in the hot seat.

Nobody's in the hot seat. This is not an interrogation.

Could have fooled me.

Is it stuffy in here? It feels stuffy. [CHUCKLES AWKWARDLY]

I love your fit.

Well, it's funny you should use that word,

because that's what today is all about.

Finding the right fits.

Did you know that Nashville's emergency workforce

is 20% larger than any comparable city in the country?

What does that tell you?

That this is where you wanna be if your life is on the line.

This call center has the highest save rate in the country.

You certainly have a lot to brag about.

According to your supervisor,

you have by far the most commendations of anyone.

- I don't do it for the commendations. - Then why do you do it?

Oh, I used to watch a lot of Rescue 911 reruns.

To support my family.

I just like telling people what to do.

I do it for my late husband.

[SNIFFLING]

[ARIELLA KINSEY] Well, here's where it gets awkward.

Alden tells me you have more HR complaints than anyone here.

Did he now?

You called one coworker "a big yikes"

and another one "an insufferable try-hard."

It did hurt my feelings, yes.

That's just Megan being Megan.

[ARIELLA] Stealing company property,

leaving passwords out on Post-it notes.

Okay, we literally all do that.

Oh, I track all of them on an app on my phone.

Like, who can remember all of those numbers and characters?

See?

You shouldn't be showing us those.

- [KEYS CLACKING] - [YELLS] Would you stop typing?!

You should lower your voice.

Sorry, I'm just feeling really triggered right now.

How would you like it if I sat here

in judgment of all of you?

You are a sycophant in a pantsuit.

You, your comb-over is not fooling anyone.

You are a snitch. And you are a bitch!

Please don't fire me.

I'm sorry, um, could I just take that last part back?

♪♪

I always hated this place anyway!

Look, I know you probably have some folks in your crosshairs,

but I feel compelled to tell you

that Stanley taught me everything I know.

- Ouch. - Sorry.

And Lorna is the most promising young dispatcher I've met here.

Well, that's very noble of you.

But perhaps the person you should be advocating more for is you.

When it comes to waste, you're at the top of my leaderboard.

What? I invested my husband's entire estate

into making this the most innovative call center in America.

Well, let's talk about those innovations, shall we?

Starting with the software CyberSight.

It receives live feed from body cams,

traffic cams and Ring cams,

and it even allows two-way video calls with 9-1-1 callers.

Yeah, it's a powerful tool.

Yet you use it in less than 2% of your calls.

Did you know that the servers required to power

all of your new software have increased energy consumption

here by 39%?

Is it really 39%?

Wow.

[ARIELLA] Not to mention all the specialized training.

All in, your brainchild costs Nashville 1.7 million

in annual operating expenses.

How much money is a life worth?

I try to stick to quantifiable figures.

But there is one even more precious resource

that you burn through more than anyone else.

What's that?

Time.

You spend more than three minutes longer on calls

than the national average.

And you use the words "please" and "thank you"

more than eight times the next closest person.

That's called good manners.

I try to make a human connection.

I don't know how else to do my job except with kindness.

Well, you best figure one out soon.

Or you'll be finding a new job.

[BIRDS CHIRPING]

Y'all know that you are two of the people

that I love the most in this world.

So, I expect for you to treat each other

with respect and good manners.

You have my word.

I will do anything for my little girl, Bly.

Even this.

I know we're in crisis,

but I'm hoping that this is the breakthrough

that I've been praying for.

Donnie, why don't you start?

♪♪

[CLEARS THROAT]

Edward, I know you feel that some of the measures I took

at the distillery fire were influenced more

than by just, uh, tactical considerations.

You mean having your goons destroy my priceless mash

for no good reason?

And that perhaps I was guilty of, uh...

overabundance of caution.

An overabundance of caution?

What the hell kind of apology is that?

[DON] Blythe... Hold on.

You tell him I was gonna apologize?

No. I said that you would take ownership

for whatever it was that happened.

What happened was that my team

successfully extinguished a potential fatal fire

with no loss of lives.

I have nothing to apologize for.

Oh, you come across like the all-American hero,

but I see you, Don.

Underneath that shiny smile and that awe-shucks charm,

you are petty and you are proud.

I'm not gonna sit here and be insulted in my own home.

[EDWARD] Your home?

Raleigh Manor has been in my family for five generations.

You are just a tenant.

Daddy.

Now, you said this was to clear the air.

Let's just all be real about why we're actually here.

My checkbook.

The chief called you.

[EDWARD] And the mayor,

and half the city council.

And unlike you, they actually appreciate

what I've done for them.

Alright. What are your terms?

Well, first, I would just like

a regular seat at this table again,

not just holidays.

Well, that sounds reasonable to me.

Fine. What else?

And I would like you to admit that on that call,

you were motivated by nasty, rotten, old-fashioned malice.

Moment of truth, Don.

What's it gonna be?

[♪ TENSE MUSIC PLAYING]

[DON EXHALES]

It is possible that in the heat of battle,

I let ill will cloud my judgment.

But in my own defense,

you were forcing a confrontation at a critical moment.

And, uh, there is a reason why we keep civilians away

from a scene...

even if they do own it.

Well, that's better at least.

I'll call the mayor. I'll tell him to expect a wire transfer tomorrow.

Terrific.

Thank you, Edward.

Oh. And, just... just one last thing.

You have to fire that kid, Blue Bennings.

- What? - Daddy.

When I read the incident report on the distillery,

I was shocked to discover that one of the firefighters

who destroyed it

had never gone to the academy?

So I called the chief, and he said that was your son.

Now, it's... it's bad enough

that you lied to me about this for all these years,

but now you're parading this bastard all over town, and...

- Now, you are crossing a line. - What'd I tell you

when you married him, huh?

That he would bring shame on our name.

Excuse me, I have never once been ashamed being married to this man.

Well, maybe it's time you started.

- You get... - Oh!

Get, get out of here before I drag you out.

Oh, there he is. Ladies and gentlemen,

the real Donald Hart.

[♪ TENSE MUSIC PLAYING]

I think that you should leave.

You know my terms.

Goodbye, Blythe.

♪♪

[MUFFLED CHATTER AND ACTIVITY]

[KNOCKING]

Hey. You have got to see the char

that we did on these rib-eyes this weekend.

Look at this.

Look at that char.

Okay, if you're not interested in grilling,

obviously something's up.

You wanna talk about it?

[EXHALES] NFD is looking at mass layoffs.

That's why the chief wanted to see me.

So, I reached out to your grandfather for help.

He has agreed to cover the gap.

What's the catch?

He'll only cut the check if I fire Blue.

Damn.

When did he find out about the big secret?

After the distillery fire.

He's using these budget cuts as an opportunity to make me pay.

What are you gonna do?

I don't think I have a choice.

[♪ SOLEMN MUSIC PLAYING]

He loves it here.

He's home.

It is gonna kill me to have to kick him out.

[MUFFLED CONVERSATION]

[CAMMIE] Good morning, Lorna.

[LORNA] Is it?

What the heck is this?

I heard from Jeff in graveyard.

They're gonna be keeping track of

how many calls we take a day now.

- What? - Timing them, too.

We got to keep 'em under the national average

or we get docked.

You're kidding me.

It gets worse.

They're gonna watch over us now like pit bosses.

Is this a password?

Write that down.

Harris, Joan.

This is outrageous.

We don't need a bunch of overeducated babysitters.

Keep it down.

They have ears everywhere, including your calls.

On our calls?

- What are you talking about? - [STANLEY SCOFFS]

They'll be giving you live feedback

- on your performance. - [SCOFFS]

I'm getting stage fright already.

[CAMMIE] How can they evaluate

what we're doing in real time?

They're not trained for that, Alden.

Not technically,

but their systems have proven to get results.

Miami, Chicago, New York,

especially LA.

They've all increased their call volume

and their satisfaction metrics

while reducing the workforce.

And how is that a good thing?

Look, we've already been boarded,

so we might as well embrace it.

Just remember snap, snap, bang, bang.

Someone should tell 'em "snap, snap, bang, bang"

isn't how we do things in Nashville.

It is now 'cause their report goes straight to the mayor.

_

_

Uh, yes, sir. What's going on?

[CALLER] [ON PHONE] Yes, I'm at the Shady Acres Home

- at 5-4-9-3... - Hurry it along.

[CALL RINGING]

9-1-1. What's your emergency?

Faster delivery.

[CALLER] No, wait. The address is...

- 5-4-3-9... - I said hurry it along.

[SPEAKING RAPIDLY] 9-1-1. What's

the location and nature of your emergency?

[CALLER 2] What's that, ma'am? Can you slow down, please?

- I don't think I can go slower, actually. - Better.

9-1-1. What's your emergency?

[SPEAKING RAPIDLY] 9-1-1. What's your emergency?

- 9-1-1. What's your emergency? - [ARIELLA] Better.

You're calling about a leaky sewer line?

You want 3-1-1, not 9-1-1.

A noisy neighbor's not an emergency. That's what Google is for.

Call back when somebody is bleeding.

- Excellent. - [CAMMIE] Uh, sir,

what exactly is your problem?

[CALLER] Well, ma'am, I'm just feeling lonely.

- [WHISPERING] He's lonely. - I can hear that.

But it's not your job to keep him company. Look at your count.

End it and move on.

Uh, sir, you should see your facility therapist.

I see they have one.

[CALLER] My what, dear?

The... the therapist at... at the place where you live.

I'm sorry. Goodbye.

So sorry.

[CALL ENDS]

- [SIGHS DEEPLY] - [SOFTLY] Good job, Cammie.

Next time, skip the "I'm so sorry."

[TELEPHONE RINGING]

9-1-1. What's your emergency?

[CALLER 3] Please help! I lost Leo.

Alright, who's Leo?

I'm babysitting him. He's five.

I was folding laundry, and then I looked up and he was gone.

And now I can't find him anywhere.

Leo! Come out!

Okay, take a breath. What's your name and address?

Erin. 87 Sunset Drive.

Hi, Erin. I'm Cammie. Help is on the way.

Has he ever done this before?

He loves to play hide-and-seek,

but he always comes out when I yell, "Olly Olly Oxen Free."

Olly Olly Oxen Free, Leo!

Does the home have a swimming pool?

Oh, God. Yes.

Go check.

[♪ SUSPENSEFUL MUSIC PLAYING]

[SIGHS] He's not in the pool!

Okay. That's good.

Uh, check the crawl spaces, the attic,

and any vehicles in the garage.

[♪ SUSPENSEFUL MUSIC CONTINUES]

- [ERIN] [VOICE BREAKING] attic. - What?

Erin, I'm sorry I missed you.

Can you hear me?

[ERIN] Yes, yes, I... I can now.

Maybe he's hiding in one of the beds.

I just realized I didn't check them before I called you.

That's enough hide-and-seek. Let's go, Cammie.

[EXHALES DEEPLY] Erin.

You said you were folding laundry.

Uh, did you happen to put in another load after that one?

Yes. Why?

Go check the washing machine now!

[MUFFLED YELLING]

Oh, my God, he's in there!

[LEO] Erin! Help me!

He's stuck in there. The door won't open.

That's because it's in the middle of a cycle.

What kind of washing machine is it?

And I need the model number, too.

Front loader.

- [VOICE BREAKING] ...L. - AL?

Did you say AL?

AL. Okay.

To emergency open the door,

unplug the machine and it should unlock.

- [♪ TENSE MUSIC PLAYING] - [LEO WHIMPERING]

It didn't work! It's still locked!

The water's rising! He's drowning!

It doesn't make sense. It should have worked.

What was the washer model?

She said it was a front loader AL,

but unplugging it didn't work.

Are you sure she didn't say HL?

Oh, the connection was bad. Of course.

Let's try something else, Erin.

Plug the machine back in.

[ERIN] Plug it in again?

[CAMMIE] Yes. And hurry.

- [ERIN] It's in. - Alright.

Now press the start button twice,

then the spin speed four times

and then now press start one more time.

[WASHING MACHINE BEEPS, CLICKS]

[WATER RUSHING]

It's working! The water's draining!

[GASPS] Leo, oh, Leo!

- [LEO COUGHS] - Leo, are you okay?

- Is he breathing? - [LEO] I'm okay.

[ERIN] Yeah, he's okay. I think he's okay.

Leo... [EXHALES]

[EXHALES] Okay, paramedics will be there soon.

Thank you, Stanley.

♪♪

[MOTOR REVVING LOUDLY]

[DON] Blue?

Blue!

[MOTOR STOPS]

Sorry, Cap, I didn't hear you.

Probably should have asked permission to do this, huh?

Wh-what exactly is... is this?

I realized after that distillery fire,

I'd never trained on pumping water

from a backup source.

Figured I'd practice and wash the rigs at the same time.

[DON CHUCKLES]

Don't tell your brother,

but you are the most impressive cadet we've ever had.

Not that impressive.

I can't go more than a few seconds

without the pump running dry.

Water line in the bins is even lower

than those hydrants at the distillery.

That's it.

- Blue, that's it! - [BLUE] That's what?

That-that's the missing piece in all this.

Well, great.

I have no idea what you're talking about.

Well, that's okay. I gotta go to the city planner's office.

You tell Ry he's in charge while I'm gone.

Did you still want to talk?

I hope not.

Okay.

Conclusive findings of Auditor Kinsey

that the emergency...

Ariella, can I have a minute?

Taking a lot of those today.

Tilda, out.

- Hi, Cammie. - Hi, Tilda.

[ARIELLA] So...

what do you want?

I understand that you have a certain way

of doing things at your company,

but snapping at people, breathing down everyone's necks,

it's just not how we operate around here.

Around here? You mean in Nashville?

Any other day, if I wasn't sure what I heard,

I would have asked, "Can you please repeat that?"

But today, all I can think is that I say please too much,

or that I take too long.

And me second-guessing myself almost got a kid killed.

And you're blaming me for that?

You put people under too much pressure,

they'll make mistakes.

People?

Or you?

[SIGHS]

I'm gonna be brief because I know how much you like that.

You ever tap into one of my calls again,

you won't have to fire me because I'll quit.

[♪ COUNTRY MUSIC PLAYING]

Edward. Thank you for meeting me.

Yeah. It's the first invitation I've had from you in 28 years,

I wasn't gonna miss it.

I, uh, took the liberty of ordering you a whiskey.

Raleigh Number Seven.

Two fingers just doesn't make up for 2,000 gallons,

but, uh, it is a start.

That's why I called. I would like to...

put all this petty crap behind us.

So, you ready to accept my terms?

Not quite, but I... I have a counter-offer for you.

[EDWARD] Well, let's hear it.

You are gonna save every firefighting job in this town.

Including that kid, Blue?

Especially that kid, Blue.

[CHUCKLES]

And why on earth am I gonna do that?

Because I keep thinking about your distillery

and the dry hydrants.

[♪ DRAMATIC MUSIC PLAYING]

If we'd had enough water to pump,

we could have gotten on top of that blaze in no time,

and your... and your mash would have been saved.

I just keep thinking, why... why couldn't we draw enough water?

Now, you did a renovation at your distillery,

what was it, about two years ago?

I suppose.

- Why? - I paid a visit

to the Department of Public Works today.

They couldn't find any record of your flow test

from the last two years.

They couldn't find a record of anything since you did the work.

What are you implying?

[DON] You've been stealing water.

In order to boost production,

you tapped into the water that should have been

feeding into that hydrant

instead of going down to the river, which, as we learned firsthand,

was not so easy to pump out of.

You think I put tap water into my prized whiskey?

Not your whiskey, but in everything else.

To cool your distillers, flush out your equipment.

And that's your trump card?

Well, it's one of 'em.

I also looked into your real estate holdings,

especially the apartments down by the river.

Those... those hydrants are in violation as well.

Can you imagine if that was to somehow leak out to the press?

[EDWARD] That sounds like a threat.

[DON] You can call it what you want.

Well, then, are you ready to admit the truth?

About what?

That you destroyed my fermentation vats

because you wanted to.

No, I did it because it was the right call.

But I have to admit...

it felt damn good to watch you suffer.

Well...

we'll just see

who is gonna be suffering in the end.

_

_

- Hello? - It's a butt-dial. Hang up.

We don't hang up on pocket-dials.

You do now.

Lorna, hang up and clear the line

for an actual caller.

- Lorna. - [CAMMIE] It's okay.

Just follow up with a text like we were trained.

[BEEPS]

_

_

Anybody there? Hello?

[ARIELLA] Kick it. You've got other calls.

- [CALL DISCONNECTS] - The call dropped.

Told ya. Butt-dial.

_

_

- Hello? - [ARIELLA] Same number.

Probably a bot. Push it to voicemail.

I don't push anything to voicemail.

I told you, butt-dial. Hang up.

That's it. I'm patching in.

[BEEPS]

Nobody's there. Hang up.

If anybody's there, hit a button.

- [KEYPAD BEEPING] - I hear you!

Okay, I'm sending you a video chat link.

Click the link so I can see what's going on.

[♪ TENSE MUSIC PLAYING]

[GAGGING AND CHOKING]

It looks like you're choking.

[MUFFLED GAGGING]

Okay, ball up your fist like this,

put it right under your rib cage

and then punch as hard as you can with your other hand.

- Come on. - [FIST THUDDING]

Yes. Yes, just like that.

[♪ TENSE MUSIC CONTINUES]

She's not gonna make it.

[CAMMIE] Okay.

Okay, go to the chair and fall with all your weight

so that it hits you right here underneath your rib cage.

[♪ TENSE MUSIC CONTINUES]

Ma'am, if you can hear me please don't give up.

Come on! You're not alone! I am right here with you.

I need you to summon up all the strength

you have left and get up.

No! [EXHALES]

Oh, come on.

- [CONTINUES CHOKING] - Please.

[EXHALES IN RELIEF] Yeah.

[GRUNTING]

[CAMMIE] Yes, yes!

♪♪

[COUGHS]

Okay!

[GASPS, COUGHS]

[CAMMIE EXHALES]

How do you feel, ma'am?

Better now.

Oh, my God. [GASPING]

You saved my life.

You did the hard part.

Eating alone in a hotel room...

[GASPS] That would have been a sad way to go.

[BREATHES HEAVILY] Thank you. Thank...

Yeah.

Hey.

[ARIELLA SNIFFLING]

Are you crying?

No.

I don't cry at work. Ever.

What's going on?

Uh, I just wanted to give you this.

Your letter of resignation?

I told you what would happen if you jumped into one of my calls.

You can't quit, Cammie.

Why not?

I lied.

I was crying.

That woman that you saved eating sad takeout alone

in some random hotel room...

[SCOFFS]

that's me.

I even have the same pencil skirt.

If you hadn't taken the time,

if you hadn't enabled that video call...

everything that you put into this call center,

you saved her life.

And you did it your way.

Which will never look good on your stat sheet.

You're inefficient, you're slow,

and you're overly polite.

But, believe it or not,

we both want the same thing.

Which is what?

To help as many people as possible.

So I will stay out of your way, but you cannot leave.

[♪ GENTLE MUSIC PLAYING]

I guess I could stick around.

Hey, you were a music producer, right?

You Googled me?

I had Tilda pull up your Linkedln.

Why did you give it all up for this?

No offense.

My husband and I were having dinner.

We were joking about becoming empty-nesters.

[♪ SOMBER MUSIC PLAYING]

And at first, I thought he was laughing.

But then he looked at me with these...

these eyes.

I'll never forget that look.

And then he fell over.

[♪ SOMBER MUSIC CONTINUES]

He was choking.

[CAMMIE] Just like our girl today.

I didn't know the Heimlich on the ground.

And I called 9-1-1 and it went to voicemail.

I didn't even know they had voicemail.

I'm so sorry I told you to push that call.

The world needs more people like you.

Well, then, honey, you gotta stop trying to fire all of us.

[ALDEN] I have boba!

[CHUCKLES]

Not all.

Who wants boba? On the house!

- [TEAM CHEERING] - [ARIELLA] Just one more, actually.

Alden?

- No! - [ARIELLA] I looked through his books.

He's expensed two dispatchers' salaries

worth of company meals this year alone.

And he's been paying himself 20 hours overtime a week

for the last five years, which is fraud.

[♪ PEPPY MUSIC PLAYING]

He has no idea, does he?

I'll wait until everybody gets a boba first,

then I'll drop the hammer.

It's just good manners.

You're learning.

- [♪ LIGHT MUSIC PLAYING] - [CELL PHONE RINGING]

Hey, babe. What's up?

Oh, I'm just out for a ride.

Thought I'd check in, make sure you didn't suffer a stroke.

[LAUGHS] Why would you say that?

Because brain damage is the only excuse

for doing something so damn stupid.

Did you actually try to blackmail my father?

- He told you. - Yes!

I'm the one that brought y'all to the peace table.

Of course he did.

I needed to keep you out of it.

I found out your dad's been up to some pretty shady stuff.

Well, then you should have told me

and then we could have dealt with it together.

Even if it meant airing your family's dirty laundry?

[BLYTHE HART] Yes, if it's the right thing to do.

Instead, you fired a shot across the bow.

And I hope you're ready

'cause you know that when my father goes to war,

he goes full scorched earth.

And no matter what happens in the end,

now everybody gets burned.

[CALL ENDS]

Honey...

[SLASHING SOUND ON LAPTOP]

[♪ SUSPENSEFUL MUSIC PLAYING]

What the heck?

[ERROR BEEPS]

[♪ SUSPENSEFUL MUSIC CONTINUES]

Alright, Taylor, we need to order

two more vials of diazepam,

- three morphine... - [SLASHING SOUND ON COMPUTER]

- Whoa. - [ERROR BEEPING]

What the heck is that?

[ROXIE] Somebody's in our system.

[CAMMIE] PV-16, please respond to that wellness check.

Copy, Dispatch. Can you repeat the address?

Yep. Sending it to you now in the CAD.

[SLASHING SOUND]

Hey, Dispatch, something's wrong with our MDT.

[CAMMIE] You're not looking at a pirate flag, are you?

How'd you know?

'Cause I'm looking at the same thing.

Did y'all just get locked out, too?

Yeah. "Prepare to be boarded."

- [MONITORS TRILLING] - [DISPATCHERS GASP]

[ALARM BLARING]

Creepy.

Whoa. System's going haywire.

[BLARING CONTINUES]

Flash flood alert.

Wildfire alert.

Toxic spill alert.

- Who could be doing this? - [ALARMS BLARING]

[AUTOMATED VOICE] Attention, all personnel, earthquake alert.

Earthquake? Here?

[AUTOMATED VOICE] Attention, all personnel, nuclear attack alert.

- They just say "nuclear"? - What the hell's going on?

We've been hacked.

[BLARING CONTINUES]

[CELL PHONE BLARING]

Wildfires and earthquakes?

What is happening in Nashville, Willy?

[BLARING CONTINUES]

Tornadoes?

What?

[SIREN WAILING]

Oh... Oh. Don't, Willy, no.

- [WILLY NEIGHING] - [BLYTHE SCREAMS]

[♪ DRAMATIC MUSIC PLAYING]

[WAILING CONTINUES]

[MONITORS TRILLING]

[LOUD THUD]

[BLARING STOPS]

Is it over?

I don't think so.

Six hours. This is a timer.

To what?

[CAMMIE] "Drill time is over."

It's a ransom.

They want the city to pay 10 million.

[STANLEY] Or what?

"Nashville gets bloody."

[ALARM WAILING]

[PASSENGER] Oh, God, we're all gonna die!

[PASSENGER 2] Hang on to me.

[WAILING CONTINUES]

- Synced and corrected by synk - - www.addic7ed.com -