Original subtitles

My cat is Lita.

My cat's Buddy. He's a wild, macho, awesome cat.

I'm sure that he's going to just kill her.

Personally, I don't think anything can be done for our cat.

I mean, a cat whisperer? I don't buy it.

You're French.

I have a cat named Princess Huffy Pants.

She will hurt and bite and scratch you.

We'll see.

I had cuts that were bleeding.

She's also peeing all over the place.

There's some pee spot.

Ugh. Just did this.

If it doesn't get fixed.

Bye, kitty.

I'm Jackson Galaxy. I'm a musician by night.

and a cat behaviorist by day.

I've met cats with all kinds of problems.

But I've never met one I couldn't help.

Oh, hello.

In my career, I've worked with thousands of cats one -on -one, analyzing their

behaviors and retraining them and their guardians.

When relationships are at an end, I don't have many more options than to

leave. And cat guardians have reached their emotional limit. Just get rid of

her. I'm their last hope.

Are you all right?

Sorry, I don't know. Cats have nine lives, but humans only have one.

I'm heading over right now to see Derek and Ryan and their cats, Buddy and Lita.

Now, Buddy has been beating up Lita so badly that she's growing up all over the

house, and Derek wants to kick Ryan and Lita out of the house at this point. I'm

going over there to take care of the human bully and the feline bully.

I'm Ryan.

I'm Derek.

And we've been living together with our cats for five months.

My cat is Lita. She's been a very unique cat from day one.

My cat's buddy. He's a wild, macho, awesome cat.

He's a bully.

He pounces on her and beats up on her. He's an instigator. He likes to provoke

and sort of... He's trying to get her off from underneath the bed where she

hides every day, all the time.

What's the point of having her if you never even see her?

I'm sure that he's going to just... Kill her.

I like that about my cat because she's a macho cat.

I have found piles of vomit all over the place.

I think if your cat wasn't bullying my cat, then she wouldn't be throwing up.

There's a pile of vomit right here that she never got around to cleaning up.

I didn't know. I found a pile of vomit on one of the chairs on the microfiber,

which is killer because now it's stained.

She had thrown up on my pillow.

Well, she only throws up on your stuff, on your side of the pillow. Oh, well,

that makes it okay. I think the fact that Derek is putting the well -being of

his apartment over me and our relationship, I think it's hurtful.

I have told Ryan, point blank, if our cats cannot get along, you will probably

have to leave.

I can't deal with it anymore.

If this didn't work out and I had to move out, I would be devastated.

And I'd get some sleep.

Personally, I don't think anything can be done for our cat. I mean, a cat

whisperer, I feel like it's hocus pocus, but I guess we'll see.

Jackson, please come help because our relationship is on the line.

How you doing? Hi, good. How are you? I'm great. I'm Ryan. Hey, Ryan. I'm

Jackson. Derek. Hey, Derek. I'm Jackson. Good to meet you, man. Yeah. Let's sit

down. Let's talk about what's going on. Come on in.

I'm excited. I think he can help.

I don't buy it.

But we'll see, I guess, huh? Yeah.

All right, guys.

Tell me what's happening.

You go first. Long and short, our cats do not get along at all. They're

constantly.

Her cat, Lita, is...

Throwing up all over the house.

I can't get her to stop throwing up. I feel like it's distress of Buddy

with her. Maybe that's what's causing it. Okay. So we have fighting cat,

cat.

Oh, and my cat doesn't like him.

Lita is your cat? Yes. Doesn't like you.

Where has that left you guys?

I'm doing everything I can to keep this relationship together, to keep us

together, to keep the cat.

from killing each other.

Ryan doesn't want to rattle anything.

She doesn't want to rattle Derek's world.

And that is no way to live whether you've got two legs or four.

Your connection with Buddy, tell me about that.

He's just the best cat I've ever had.

He's a macho cat. He's a man cat.

He plays rough, but he loves it.

So you like his behavior.

I do.

I think it's hilarious.

I'm in this house for five minutes when I find out that Buddy is... bullying

Lita so badly and beating on her so badly that she's throwing up all over

house. And at the same token, Derek thinks this is funny somehow.

Do you ever stop it? Well, she usually yells at me. First of all, like, your

damn cat's attacking my cat again.

Yeah, okay. I don't care for Lita. Why I care about a cat? That doesn't want

anything to do with me. You seem almost like you have washed your hands at this

point. I have.

So if you've washed your hands, why am I here?

Because Ryan believes in you.

Ryan believes you can fix it.

We've had our little disagreements about that, too.

I knew from the get -go that it wasn't his idea that I was there. It must have

been Ryan's idea.

Derek has that same kind of bullying vibe about him that his cat does. I

he will dominate the conversation, and in the meantime, Ryan is just sitting

there looking for approval, not really speaking her mind, and her cat is doing

the same thing, huddling in corners, evidently, and getting beat up at every

turn. That stuff's got to change.

What I need to do is take a look at where things are going down, and of

meet the cat.

Okay. All right, let's get going.

There was a point where I said, enough.

I have heard enough. Let's walk around. Let's see what the territory has to tell

us. Hey, buddy.

Hi.

Hello.

Look at your big boy.

So we're on our way to the bedroom, and I happen to notice Buddy standing in the

doorway, and he's playing with a toy. He's just a normal cat.

Of course, I also noticed the doorway next to him is ripped to shreds.

I got to take a close look at this. Yeah.

Wow, man. He chipped away at it. Yeah.

Was he locked in here?

No. No?

What's he trying to get at?

Nothing. Nothing.

He was just trying to scratch.

Yeah. The door jamb by the bathroom was taken apart like a scratching post. You

know why that is? It's because Derek doesn't really care.

Derek doesn't care. He's actually, I think, a little proud of the fact that

big boy is destroying the house. Whereas Lita pukes on his shirt and it's life

over. We've never had a scratching post.

The damage was already done.

Just let him go for it.

Lita hangs out. Under the bed. In the corner.

I know it's kind of crazy out here, right?

I know things are dire when we have Buddy in the doorway playing with a toy

Lita fearing for her life under the bed.

So I pull out my cat cam, which is basically a camera on the end of a pole.

use it with scared cats who are removing themselves from me. I don't want to be

that guy in this instance who's going to push their challenge line to that

degree. So what I'm going to do is bring the camera to them, get those kind of

responses from their body that I wouldn't be able to see otherwise.

Lita, I want to see you a little better.

The camera lens close to her and then sort of retreated it away, and I thought

it seemed a little bit like a mini confidence -building exercise.

I don't see how that's helpful.

Hi, honey bun.

One more up close and personal.

When I reached out for her with the cam and pulled it away again, she had a

little bit of curiosity. She wanted to know what that was.

That, with a petrified cat, is a huge moment.

Okay.

Man. Did I see a lot today? The level of bullying coming from cat to cat

reflected the level of bullying going from human to human, and neither one is

okay. I'm really concerned about Lita. A good reason why she's throwing up as

much as she is is stress.

I also know that Buddy's a bully.

Hearing Jackson say that this is Buddy's fault and that Buddy's a bully kind of

pissed me off a little bit.

What I want for you guys, obviously I want you to stay together.

I want to see, most importantly, Lita come into her own a little more.

Buddy pulled back. His bullying tendencies have got to stop.

How am I going to train him to not use the doorframe?

Derek did not like talking about the reality of his cat being a bully. So, as

Derek always does, he steered the conversation back into his favor.

What I'd like you to do is you use something called sticky paws.

And sticky paws are just double -sided sticky tape that won't take anything

else. Well, your door frames are done anyway, but it won't take anything else

off the doors. But basically, he'll walk up to the door. He'll be like, oh,

well, that's no fun.

Okay. Next homework assignment.

I want to see playtime being done.

Lita's playtime is about exploration and confidence building. You guide her out

from under the bed, through the valley of the shadow of death, out the door and

out here. Then I want you to have mealtimes. You put the food down, let

eat, especially on either side of the door so they can smell one another and

at the same time.

Walk away, everything's great. Derek, you're Santa Claus when it comes to

You're the one who feeds three times a day. You're the one who gives treats. No

treats come from you at all. Derek is going to be the only person feeding

cats because somehow he's got to be a good thing to Lita. And every time food

presented, it's going to be by him with a soft voice and a nice presence. Derek,

I know that you feel like you've kind of washed your hands of this whole thing.

Let's get your hands dirty again. I will play my part and do what I need to do.

Do I believe him?

Actually, not really.

It's important for you to stand up as well and make sure, because like I said,

it's so important to build up the confidence of Lita. I was very

Still am.

We'll see you soon.

All right. I'm a show me, don't tell me type guy. If you fix it, I'll believe

it. Until then, I don't believe it.

We're going in right now for my second visit with Derek and Ryan and their

Buddy and Lita. Now, let me tell you something. The last time I was here,

Lita wouldn't even come out from under the bed. She was being terrorized by

Buddy, and that behavior was being supported by Derek.

What I'm hoping is that Ryan stood up for himself a little bit, and maybe Lita

has found some self -confidence.

Hey, man. Hey, Jackson. How are you? How you been? Good.

Good. How are things going?

Not so well.

Well, what's going on?

Ryan and I are no longer together.

Oh. Yeah, Ryan and I are no longer together or living together.

Didn't see that one coming. Ryan and Derek broke up. She moved out. I guess

one way that's good, because Lita doesn't have to worry about being beat

Buddy anymore, but Lita threw a twist in things. Well, is everything okay here?

Yeah, everything's good. Buddy's good, back to his normal self.

With regard to Ryan and I, there's just more problems between us, really, than

there were with our cats.

And so, you know, we just decided it was best that we end things.

Hey, thank you for everything.

Hey, absolutely.

Appreciate it. Okay, you got it.

Take care.

Derek tells me that Buddy's okay.

Everything's fine here. He's back to normal. So I can walk away from here

knowing that things are good. But I still have to check in with Lita and

think a lot of damage has been inflicted on Lita. I don't really know how

quickly she's going to bounce back.

Hey, Ryan, it's Jackson.

Yeah,

no, Derek told me.

No problem. I'll be right there.

I'm here at Ryan's new place and I'm here basically to help Lita raise her

confidence up because now she's in a brand new environment.

Hey, Ryan.

How are you? I'm good. But I'm also here to help Ryan's confidence because I'm

sure it's taken a hit as well.

Let's just get this out of the way.

What the hell happened?

We just had bigger problems than our cats, for sure.

Yeah. If I had to move out, I would be devastated.

And I'd get some sleep.

Being with somebody that you love for a year and then not having that person in

your life anymore is definitely hard.

And it takes a little bit of a toll on my confidence, for sure.

Even when I left.

Were you guys able to start working on the problems with the cats?

The problems between the cats themselves were getting a little better. Derek and

Lita's interactions weren't really getting much better. She hated him.

This is what Lita does when Derek tries to touch her.

She's not throwing up anymore, which is great. As soon as you left that

environment, boom, she stopped throwing up. Yeah. To be completely honest, this

has never happened to me before. I've never been working with a couple who

splits up in the middle of working with them, and yet one part of the couple

still wants me to work with them. But I know that Lita needs me, and Ryan needs

me as well. And I'm here for the long haul with these guys.

I'm really more invested than I ever was. There was this point where I was

through a similar situation, and I hadn't been on my own.

for a while, you know?

And I lived with one of my cats, total scaredy cat. This is her.

When we moved out, I got this done.

She's sort of representative of throwing off shackles. I think that sort of

helps to bond him and I a little bit on a different level than just the cats.

You know, we put things on ourselves to remind us every turn that...

We survived, you know? I could talk about tattoos all day, but what was most

important to me at that moment was to see Lita and get her back on her

proverbial and literal forefeet.

What are you doing, poor little thing?

Hi.

I know.

You're like, I don't like men anymore, you see?

Yeah. You see what happens?

Why don't you hang on to her for a second? I'm going to go back out. Okay.

Go get my guitar case, because I'll tell you what. She might not like me, but

she's probably going to like some of the things I got in there. All right.

Now. I know.

Lita is nowhere near confident enough with men.

Her whole body is shaking.

Oh.

What is that, lovey?

What is that?

I know, I know.

Oh, honey.

It's okay.

Baby, I know.

Just because Buddy's not here in physical presence doesn't mean his ghost

here. The trauma is something that Lita's going to live with for a while.

If you get her interested in smelling that food right there, I'm going to keep

my hands away from her.

She doesn't trust other people's food.

I wanted to get low. I wanted to get quiet.

I wanted to offer her food, something Derek never did. You're okay.

I know, that's a lot.

Oh, there we go.

All right.

She actually responded, and she took some of the treats from him, and it was

shocker to me, for sure.

Now, as long as she's eating, if I'm concerned, life is getting better. The

upset that Ryan got in the past, the more upset Lita got.

Now, I think that there's this thing being put out by Ryan that she's like, I

finally have this chance, so I have no time to waste. I've got to help this cat

find her confidence.

So I'm going to start giving you homework. The first thing you're going

unpack your life, okay?

Settle in.

Lead it. You're going to reflect that confidence that you have in your new

That's number one. Number two.

Give me about a minute. I'm going to jump outside, grab something for you,

I'll be right back.

Lita needs what I would call confidence -building blocks. We're going to put

these blocks in the middle of the room. She's going to be able to go up them and

down them, in and out. She's going to know what it feels like to own

She's going to experience life as a confident cat. What you're going to do,

can get bunches of these blocks and just sort of pyramid them up.

Okay. They become this cool staircase.

She comes up here, lands here, right?

Take her through it with favorite treats. You ever done something like

before with her?

No. Baby food's totally fun.

I love using baby food for cats. They come in stages. The first stage for

infants is like a hoop, but the second stage, that's where we want to live.

That's the place where it's just meat protein.

That's what turns on the cat, and it's safe for them, too.

Like human baby food?

Totally. Yeah, I have never heard of feeding a cat baby food. I don't promise

lot of things, but I can promise you, you stick to it, we're going to have a

breakthrough. Okay. Right on. All right. I don't think Lita will immediately

take to the confidence block.

I think it's going to take a lot of effort and a lot of attention.

So I need to really just sort of settle in here. So I'll see what I can do.

I'm here for my final visit with Ryan and Lita. Now, the last time I was here,

Ryan's confidence was low because she had just moved into a new apartment

her breakup with Derek. Now, I've already taken a look at Ryan's homework.

I got to see Lita using her confidence building blocks.

I got to see that Lita was following the spoon with the baby food all over the

place. That baby food was working really well.

Hey. Hi.

How are you, Ryan? I'm good. How are you? I'm great. As I walk in to talk to

Ryan today, first of all, you notice that she's moved in.

The second thing is, there's an air of confidence about this girl now.

Oh.

Hi. Look at how smiley you are and everything. How's life?

Life's good. Yeah?

Yeah. She's coming out from under the bed more often. She's not hugging the

walls anymore. She's walking in the middle of the room.

Already? Mm -hmm. That's great. I'm pretty stunned, actually.

This whole process has helped Alita a lot with her confidence.

Things are a lot better, I think, with her and with me as well. We're both sort

of, you know, recovered from the trauma. She usually yells at me. First of all,

like, your damn cat's attacking my cat again.

Yeah. Okay.

You look a lot better. Thank you.

This is not a person living with shame and regret anymore. She's living in her

own world. She's happy about it, and she's feeling full of herself, and I

seeing that.

Now, we're looking over at the boxes. Let's get up and see these confidence

blocks in action.

Now it's Alita's time. Let's bring her out and see what she does.

Good girl.

Yeah? Good girl.

Let's eat some food.

Yeah. Just give me a shot.

Lita took really well to the baby food, like way better than I thought she was

going to.

Oh, good girl.

Now the baby food idea worked perfectly on Lita and enticed her onto those

confidence building blocks where nothing else would.

That's a good girl. Now this is confidence 101.

The first time I met Lita.

Now, hell, I didn't even meet Lita. She was hiding under the bed in terror of

Derek and Buddy, me included. This time I come in, she's on her confidence

-building blocks. She solicits touch.

She wants to be pet. She is not that terrified cat I met just four weeks ago.

Good girl.

Like, how can I get in there? But I love it. No, I love the fact that she's

exploring even that way. Lita is no longer being bullied.

She's in her own environment, and she's...

Responding really well to having the whole place to herself and not having

buddies sort of looming over her shoulder. The other thing I got to say

really love is that in terms of me kind of getting into this inner circle here,

it didn't take too long, you know.

She does have to reassociate a little bit of the man vibe.

Yeah. I look over to Ryan for a second there, and there she is mirroring that

confidence back. This is a woman who's finally home. Sorry I didn't have a

housewarming gift.

I kind of wish that I had something to bring over here, you know, but I don't.

But I got another idea, so it's a good surprise, I think. All right.

I didn't get Ryan a housewarming gift, but I think I got her something better,

and I think she'll agree.

Ryan and I were talking a lot about each one of her tattoos, what they meant to

her. I decided that maybe we should go get one together. This journey that

just been through, leaving Derek, you will probably have to leave.

And moving in to her own place with Lita meant a lot to her. And I thought that

she might want to get that immortalized on her skin. And hey, I'm always up for

a new tattoo. Are you getting a Lita tattoo right now? I am.

Really? That's nice. Thank you.

I am glad that I could get something for you that's permanent, that represents

Lita, that represents your bond with cats. I mean, you've had a long trip,

You know, in addition to being, you know, the cat behaviorist, Jackson

he was sort of like a therapist to me a little bit.

It's okay.

I'm on my way to see Jen and Nicole in Jen's cat princess puppy pants.

Jen tells me the puppy pants is lashing out at people and peeing all over the

house. That and a lot of pee.

Jen feels like she's on the verge of losing her best friend and roommate,

Nicole. So I've got to get over there right now to see if I can stop the

I'm Jen.

I'm Nicole.

And we've been friends for about six years and roommates for four.

I have a cat named Princess Puffy Pants who is a long -haired tortie. We do call

her Kitty.

And I have a dog named Lola.

And I have a cockatiel that we call Bird. All the animals get along

it's great.

When I first brought Princess Puffy Pants home as a little kitten about six

months old, everything was fine. She learned how to use her litter box.

But then she became very...

Territorial.

When there is another cat that comes into our yard, Princess Puffypants goes

nuts.

She hisses.

Don't hiss at me.

She will turn and bite and scratch you.

Oh, see?

It's okay, kitty.

Hey.

One night, she heard a cat outside. So she springs up, runs across the top of

the couch.

Her back paws landed on my face. I had cuts that were bleeding.

She's also peeing all over the place.

And we have a lovely pee -pee spot that is reek of pee -pee.

This situation with the cat peeing has put restraint on our friendship.

I don't like to have people over because it stinks and it's embarrassing.

She'll text me, like, when I'm at work.

Hey.

And I'm like, okay, well, I guess I'll leave work now.

So she'll clean it up, even though it's my cat that's doing it. I mean, I keep

after it because I am a neat freak. I have tried everything.

I have gone through, you know, hundreds and hundreds of dollars.

I have purchased I don't know how many different kinds of miracle advanced

formulas so she wouldn't mark again.

I am looking at a...

moving out and just being by myself with my cat, or I'm going to have to get

rid of the cat, and that will be awful.

She is my little girl, and I love her dearly.

Hey. Hey. How are you? Hi. Good.

I'm Jen. Hey, Jen and Jackson. Nice to meet you, Jackson. Nice to meet you as

well.

I am telling you, this place stinks.

I mean, it smells so bad in here that my eyes almost started tearing. Let's talk

about the obvious here. Okay. Because if there is an elephant sitting in the

room, that elephant smells like a big pile of cat poop.

I know. It's awful.

Princess Puffy Pant is taken to marking all over this couch that we're sitting

on almost daily. She doesn't even use her litter box anymore.

Ever? Just to poop. Just to go poop every now and again.

There is a huge gap between human thinking about litter boxes and cat

about litter boxes. For a cat, it's a holy place.

It's a place where I put my scent, and because I put my scent here, I own this

place. Tell me all the things you've tried. One of the suggestions, which

tried, is to put foil around whatever they're peeing on, but sometimes she

of figured out she can move it, or she'll just go where it's not and pee.

The idea behind putting foil down where a cat's peeing is that they don't like

the feeling of walking on that foil. They don't like the sound and the

and that'll just be an aversive for them. It'll just keep them away from

area. Also, we're trying to keep cats from coming into the yard, and we read

that cayenne pepper is a deterrent.

So we sprinkled that all over our garden, all over the tops of the fence.

And then they said eggshells in the dirt supposedly keeps them out, but it

doesn't seem to make any difference.

From eggshells to lavender to cayenne pepper, these are all kind of old wives'

tales. So we've got to be able to let Puffy Pants say, I own this. This is

Tell me what else has been going on.

When we're trying to calm her down from hurtling herself at the sliding glass

door to get to the cat outside, she'll attack us or scratch or act out at us.

Oh, my God.

Puffy Pants' reaction really worries me. Not only is she peeing all over the

place, but she's also redirecting her aggression onto people, and she's

herself against that window with such violence that it's seriously only a

of time before someone gets hurt.

Where's your line in the sand?

Do I not want my couch peed on? Yeah.

You know, it causes tension.

It did cause some fights. I can't deal with this much longer. I have to do

something.

That.

Find a new place for her to live, although who's going to adopt a cat that

all these issues? Right.

You know, move out by myself.

Yeah. These are the things I'm looking at doing, like, within the next few

weeks.

Jen has let me know exactly how high the stakes are. She gave me a few weeks to

figure this out because she's up to here with the situation.

And it's time to take a tour through the rest of the house.

The first place that we're obviously going to take a look around would be the

couch. This is where she pees all over the place, right? Yes, this is exactly,

especially right here. This is her favorite side right here. This is it.

So as soon as you move this foil, the smell comes up and kills you.

Of course she's not using the litter box. This is her litter box. That means

that this is a really important area. The design of the pee tells me it's a

panicky move.

I took the black light outside to see what the neighborhood cats had to say

about Princess Puffypants, and the news was not good.

Oh, look at that.

Yeah, there you go. As you can tell, it's been raining here.

Yeah. But this is still fluorescent.

Your cayenne pepper's been washed away.

The pee is still here. Why? Because that's how they mark underneath leaves.

You might as well clean up the eggshells, too, because what you've been

has not stopped the pee.

That was quite a surprise. Since I'm such a neat freak, like, it really,

just want to start cleaning already.

We got pee on the window.

No way.

You see it? The cats are marking everywhere.

Of course Puffy Pants is going to respond.

What I need to do now is meet her and try to stop this behavior.

Hi, baby. She looks really nice and relaxed. So basically, we have cats that

just hang here?

Like intruders.

Yeah. So, oh, wait, look, look, look. Oh, that's that cat. Yeah.

I am going to sit right here and watch it go down.

When Princess Puffypants saw the cat outside, her demeanor instantly changed.

She hissed, and then she charged the door.

Okay, you see that? Now that...

is the crux of the problem here. The level of aggression that we're dealing

in this house, this isn't about you guys, it's about what's going on

We can't be 100 % sure why the other cats are coming into Puffy Pan's

I mean, she's been spayed, so the only thing I can think of is that they're

coming over because they smell another cat and they're trying to assert

themselves over her.

What can I do, Lola?

Look, I just may be a cat behavior consultant, but I do love all animals. I

to see all the animals respond to each other and make sure that one thing

they're not sweeping under the carpet is acrimony between the animals. So I went

upstairs to see all the animals together.

Lola could care less.

Yeah. She seems totally chill.

Also, really, I mean, again, not that I didn't believe you guys, but in the

presence of dog and bird, she seems absolutely fine. Yeah.

I don't know. I love this. The thing that is amazing is that when you, it's

about, again, it's all about territory.

Here in this part of the territory, she's not threatened. There's no

Honestly, all three of these guys are just great together.

So that's good. You guys have done great with them.

Let's keep going.

All right.

There's one great bit of information that comes from hanging out with the

the cat, and the bird. And that is that nothing that's going on in this house

that's bad has to do with the dog, the cat, and the bird together.

Let's start wrapping this puppy up.

Not that puppy.

First thing is, I need you guys to blacklight on a pretty much daily basis.

You're going to make a sweep of this whole place.

I'm also going to install a motion -activated camera in your yard so we can

who's coming in and when. So that's that.

Now, let's get to making her stop peeing on the couch, right?

Even if it's just a temporary solution, let's put litter boxes galore down here.

All right? I'd like to see three.

On the couch, too, probably?

I would say right around here. Yeah. I mean, anywhere that you can.

Okay. These are remote air blasters. You face them where you don't want her to

pee. Okay. And if you walk by it, it's facing the couch. That's going to

We have another one here, and I want you to put this one out by that door.

And that way, every time they come up, they walk up, they get sprayed, they'll

walk away. Okay, Jackson.

Okay. This is really our last hope for our...

for our roommate relationship, for our sanity.

It was great to meet you.

Thanks, Jackson, so much. I feel so much better.

Good. Thank you very much. All right. Hang on to the optimism. You're going to

need it.

If it doesn't get fixed, bye, kitty.

I'm heading back in to see Princess Puffypants and also Jen and Nicole.

The last time I was here, Princess Puffypants was peeing all over their

apartment. This place smelled probably worse than any home I've ever been to

before. So as soon as you move this foil, the smell comes up and kills you.

was this behavior that was causing a lot of friction between Jen and Nicole.

Hopefully at least something that I gave these guys helped a little bit.

Okay, good to see you guys. Good to see you too.

Tell me, fill me in, what's been going on?

She was doing great, and I was really excited.

She's not attacking us anymore.

Nice, nice. What else? Tell me more. She was using the new litter boxes, but

unfortunately, we did have a setback. Crazy incident.

And a cat wandered into the open sliding glass door into the house. Yeah,

actually came in. That led to some setbacks. Yeah. So she started urinating

the TV cabinet, and I don't know if you can see. There's one there. Yeah, she

just did one today.

Ew. Why they're leaving that sliding glass door open is beyond me. I mean,

can't expect Princess Puffypants to feel safe while you're at the same time

inviting in all of the neighborhood bullies.

The next thing I want to do is that the last time I was here, I asked you guys

to shoot some video, which you did, and I want to go over it with you.

Setting up the new litter boxes.

The good news here is that these guys are at least being proactive and they're

doing the homework I asked them to do. They blacklit all over the place so they

could see where Puffy Pants is still peeing. They put the air blasters all

around the couch. Not just one, they got four. She's not peeing on the couch

anymore, but she is peeing on the TV stand.

Get out!

That's the front slider, her main door.

That remote control night vision camera just scored.

We still have critters coming right over the fence here. It doesn't matter if

you... block off the couch. The bad side is I gave them an air canister to put

in front of the sliding glass door, and it wasn't there.

You know, listen, this is why you must leave that canister out all the time. We

know pee out there, pee in here.

Now, we need to get up, walk around, see all the progress we've made from the

last time I was here. The most important thing is outside. We've got to go back

out there and see where these guys are coming from and how we can fix it.

On your video, we thought the possum was right here. And you can see that

something has slid in.

Jen and Nicole knew that animals coming into the yard was a big problem. So why

they didn't do anything to protect it is completely beyond me.

Okay.

I want to show you how territorial animals can be.

We've got poo.

There.

Come around.

There's more.

This is still another animal's home base. We can't have that because

Puffypants feels threatened.

You ready to go in, Lola? So I wanted to spend some time with Princess

Puffypants herself.

Hi, baby.

Such a sweet little thing.

The first time I met Princess Puffypants, she was totally stressed

She had that gray hellion outside trespassing and basically making her

nuts. What is that?

Today, she's a much calmer, more confident cat, and that's just because

not feeling as threatened. But we still have some work to do. That marking

behavior, for her, she's learned that marking on things makes you feel better.

To me, it was, like, defiant. Like, pay attention to me. Pay attention. Here I

am.

She had absolutely no fear about doing it. Those are kind of human things that

we're putting on top of her, I think. And I think, you know, by and large, we

really can start looking at cat motivations.

Princess Puffypants is peeing all over the house, not because she wants

attention, but because she's feeling territorially threatened by the outside

cats. So let's talk about turning the yard into Fort Knox. The first thing is

start filling in the holes or whatever it was burrowed under. He's out.

If they happen to jump into the yard, what I want you to do is I want you to

these things out there for me. Now, this thing here, it's a motion -activated

sprinkler attachment, and as soon as anything comes in its range, it'll get

wet. Now, this one here works with sound and light.

You might want to cover your ears. All right.

That's low.

Wow. I gave them some automatic blasters through sound and light and water.

We'll let these animals know that this is not the place to hang out. Now, let's

move indoors.

Jen, I don't want you to get rid of Puffy Pants. I definitely don't want you

move out.

And I don't want to see you or Nicole get hurt either.

Yeah, we have to basically keep the sliders closed because it's just a

in and out. We cannot chance having a rerun of what happened.

So turning our yard into Fort Knox, like Jackson suggested, is kind of a tall

order. Personally, I'm skeptical that it'll be a solution.

Homestretch, guys, homestretch. All right, thanks, Jackson. All right, I'll

to you soon, okay? Okay.

I am a bit skeptical.

Animals find a way in however they want.

Maybe they'll launch a sky attack.

Don't say that, because they probably will, like, go through the trees and

to our balcony.

I'm going in for my last visit right now with Jen and Nicole and the cat

princess, Puffy Pants. When I walked in here for my first visit, Puffy Pants was

peeing all over the apartment, and Jen and Nicole's relationship was frayed.

Getting ready to fill those spots.

Now, the video homework showed me a lot of great things. They filled in the

holes, they installed the motion -activated alarm, and the sprinkler

which worked.

Anything that comes into this yard is going to get a rude awakening.

Hi, Jackson.

Hey. All I'm hoping for. I'm going to walk through that door, take a breath.

not going to smell pee. That is my big dream for today.

So, it smells like you got good news for me. She is back to her old self. No

more peeing. Are you kidding me? No. Not once.

Not once.

Not once. I know. It's awesome.

I'm so happy.

I'm so happy with the progress she's made.

There's no longer any incidents of urinating anywhere in the house other

her litter boxes.

She's not interested in going outside. She's a lot more content.

And I'm so happy to see that she's back to her old self. We're so pleased that

we went ahead and we got a new couch and it's being delivered tomorrow.

That is so cool. That is so cool.

Jen and Nicole buying a new couch is not just going out and buying a new piece

of furniture. It's a leap of faith because they made the world safe.

She's not going to pee everywhere. What else? She hasn't launched herself into

the window.

Not once? Not once. She just chills and looks out the window. We haven't seen

any cats in the yard. No cats.

No possum. No possum either.

Great. She's very content being inside.

Well, you know what that says also? That says that you guys built a strong

perimeter. That you made it safe again.

The last time I was here, Jen and Nicole didn't get the outside perimeter area

quite as I wanted them to do it. This time, let's take a closer look. We got

sprinkler system down there. Yeah.

We've got the motion detector right there.

We've had no animals in here.

The holes fill down here.

I love the cleanliness here. You've cleaned up the plants. Wonderful. Now

come around here.

And we have...

A functioning and very loud and very annoying motion -activated alarm system.

Hey, it works, right? That thing jangles your nerves. It's loud.

It flashes light.

Anything that comes into this yard is going to get a rude awakening.

Now, the one thing that I would say, let's take a look at where you've

it, right? You've mounted it right here.

So when I walked by it, of course.

I would say possum, cat, not so much.

So I would take it right above this plant right here. Just bring it about

far off the ground.

Really, it's about an animal that's going to come in here. This is about as

as they get. Okay. And they're going to set it off. And believe me, they're

going to head for the hills because I just about did. I almost went diving

the fence myself. So wonderful.

And as I look down here as well, there is no more mounds versus pee on the

window. Right.

It's really looking good, guys.

Now, the thing that I love is that the last time I was here, it was some animal

leaving the perimeter of poo is what we called it last time. You've devalued

this area.

So you've made it unattractive down here. You said there's no need.

And, you know, I don't feel like burrowing under because I can't really

under.

There's nothing to smell. Nothing's attractive to me. All right, I'm moving

And this out here is Fort Knox, and that makes that in there safe, home, and

that's why Puffy Pants is not peeing all over your living room anymore.

Awesome. Yeah, we got Fort Knox going on out here. She should feel safe. I

actually wanted to spend some time with Puffy Pants. Here she is.

Hi, Puffy.

She did seem safe to me. She's just much more.

present with us much more confident really nice to see and again that

means that you're not going to see what you saw before totally different vibe

from her that's for sure oh yeah she's back to her old self relaxed so much

better social the first day i got here this was not Princess Puffy Pants. This

was Princess Pea Pants. She was throwing herself against a sliding glass door,

and she was marking up the whole house. It was really disgusting.

She was so insecure, and that was reflected in her actions. And today, she

is puffy. Now she's puffed out. She's secure. She's chest up, tail out. She's

walking around like she owns the place.

Right?

That's what a normal cat does.

Six years of friendship, and it was straight into breaking because of the

because of the pee all over the place. Where are you guys right now? We're

so much better. We're in the total opposite place of where we're getting

Stress is relieved. I don't have the stress of trying to figure out, do I

to move? Do I have to get rid of the cat?

Jen and I are getting along better. We're not stressed out about coming home

finding messes on the couch or on the other furniture.

That means...

Then my job is done.

Thank you, Jackson.

You're absolutely welcome. Before Jackson came into our lives, things were

really dire. And the turnaround has been amazing. Bye, Jackson. Take care. I

can't thank Jackson enough. Yes.