All language subtitles for 9-1-1 Nashville S01E06 1080p x265-ELiTE[EZTVx.to]

Beautiful view up here.

It's really something, isn't it?

I can see why you love this, dad.

"You've been boarded"?
What the heck is that?

Yes, and I think they're gonna crash it.

Crash it into what?

I need everybody off the bridge now!

Let's go! Let's go!

Zoey!

Liam, stop!

All passengers and crew,

put on your life jackets
and prepare for impact.

I founded Raleigh reserve
with one simple vision,

to make the best damn
Tennessee whiskey

the world has ever tasted.

Now, the Raleigh family has
been synonymous with Nashville

since we brought the railroad
up to a small community

with big dreams.

And while we take great pride

in all the ways we've
helped build this city,

my greatest passion
is what's in your glass.

So from me, Edward
Raleigh, as we like to say,

holler and swaller!

Holler and swaller to you, Mr. Raleigh.

Alright, folks.

Are y'all ready to taste
what luxury magazine

called the Louis Vuitton of craft whiskey?

Yes, we are!

- Let's do this! Whoo!
- Stop.

Our first flight is our oak blends,

which we store right
here in this rickhouse.

Sniff, sip, and savor.

- I will!
- Cheers, y'all.

Cheers!

Cheers, baby.

Cheers.

Tom, what are you doing?

I'm sipping, Mitch. What
does it look like I'm doing?

It looks like you're swallowing?

We flew across the country

to taste the Louis Vuitton
of whiskeys, alright?

You heard that Raleigh
guy, he said swaller.

This is a long tour.
You're gonna get loaded.

That's why they provide spittoons.

Besides, you know what
alcohol does to your gout.

Look, this is like getting the golden ticket

to Willy wonka's factory.

Right? Come on.

I'm gonna enjoy every bit of it.

Okay. Just remember what
happened to Augustus gloop.

This is the grain room

where we grind our
locally sourced wheat

with a custom-engineered mill

imported from a stone mill from Austria.

Austria. Mitch, Austria!

It's only fitting we sample

all of our Raleigh rye whiskeys here.

- Thank you.
- Ooh!

Ooh, that is good.

You gonna finish that?

And this is the crown
Jewel of the distillery.

In these fermenters,
we keep our secret sour,

the same seed yeast Mr. Raleigh used

to make his first batch
of moonshine with.

It defines the Raleigh label.

Somebody's gout acting up?

So, it's in this room where we taste

our most prized vintage we produce:

Raleigh number seven.

Wow.

My god.

That is amazing.

I am not spitting that out.

Right?

Raleigh number seven, baby.

- Come on.
- Raleigh number seven!

Girl, can we get another round?

That's the spirit.

- Holler and swaller.
- Holler and swaller.

The copper distill to
your left is 100 years old.

It's in here that we
distill the alcohol six times

to achieve that smooth Raleigh flavor.

- Excuse me, tour lady?
- Question?

Are we drinking those or what?

Mitch!

Sir, are you alright?

- I'm good, I'm good, I'm good.
- Sir, are you alright?

I'm "Raleigh" good, actually.

- Kevin, Harry! Towels!
- No, no.

I'm sorry, folks, I'm afraid

we're gonna have to cut the tour short.

We need to get this
man medical attention.

Come on, folks, we gotta go.

Now who's Augustus gloop?

Grandpa's gonna be wrecked, man.

That distillery is his baby.

Yeah, hopefully we're not too late.

Or your grandpa's gonna lose his mind.

Ain't that the truth.

Ry, Taylor,

start hooking up the
inch-and-three-quarters.

Come on, y'all, let's get after it!

Dispatch, 113 is on site.

We're gonna need
more companies out here.

110 is en route. Let me know
where you want 'em when they land.

Will do. This place been evacuated?

Everybody's safe and accounted
for at the visitor's center.

Any idea if the big guy's on site?

Our father-in-law?

- I sure hope not.
- You and me both.

They tell you how this started?

Apparently a guest fell into a distiller

and closed some valves.

Incoming!

I'd say the distiller was a pretty good bet.

Don, we have a problem.

The fire is moving towards
the fermentation room,

which houses two 950-gallon vats

of extremely flammable sour mash.

Edward's secret sauce.

Flames hit that, and...
It'll be like a bomb goin' off.

We're not gonna let that happen.

We got water on it now.

Hopefully, it never gets that far.

What the... Hey, I'm
losing water over here.

Hey, someone check the hydrant.

Hey, cap! We got a problem!

We're running low on pressure.

Hydrants aren't pumping out any water.

That don't make any sense.
We're right next to the main line.

It gets worse.

Engine's almost out, too.

Dispatch, we're having trouble

getting pressure out of the hydrants.

Did, Metro water tell
you about any issues?

No, I don't see anything flagged.

Hey, we got Ember cast!

It's headed to the fermentation room.

Dispatch, have the 110 head

straight down to the river
and start pumping water.

- We need all we can get.
- Copy that.

110, begin routing water from
the cumberland to main lines.

Copy you, dispatch. We're landing now.

- Ryan. Get a strike team.
- Yep?

Get in the fermentation
room and start attacking it.

Do everything you
can to protect the vats,

because if that room
goes, it is game over.

110, what's your eta?

We just parked at the
river. Setting up now.

Okay, let me know
when you charge the line.

Come on, double time. Let's go!

Start foaming around the vats.

Anything to keep them
from catching on fire.

What is this stuff?

Heritage sour. Highly flammable.

And my grandpa's
most prized possession.

What's the temperature in that room?

Somebody get me a reading in there.

Ceiling temps around 500 degrees.

Ethanol flashes over at 680.

That fire keeps moving, I
need you all to get out of there.

110, where is my water?!

We're doing everything we can, but...

Pump's struggling to make it up the hill.

It'll be a few more minutes.

We may not have a few more minutes.

Temps at 580 degrees, cap.

Bust open those vats and drain 'em.

The hell you will!

- You have to get back.
- Great.

Edward, this is a restricted fire zone.

You cannot be here.

This is private property and it's mine!

- Who are you to tell me what...
- the incident commander.

You don't start walking
away, I will have you arrested.

You'd love that, wouldn't you?!

Water's coming. Sixty seconds, ic.

Thank you, captain.

Dad, the temp in the vats
is 650 degrees and climbing!

Alright, do it. Drain 'em.

The guy said the water's coming!

It's too late.

That sour is irreplaceable!

Come on, don't do it, Don, don't.

Dad, if we do this, it's gonna kill grandpa.

Don't! Don, please don't!

Better him than y'all.

Do it, and get out of there fast.

Okay, break 'em and drain 'em.

Forgive me, grandpa.

Get back!

Alright, let's go. Go, go, go! Come on!

You son of a bitch!

Okay, ic, your line should be charged.

We got water!

That's it. It's working.

I guess we did have an extra second.

You think this is funny?!

If you weren't my son-in-law,
I'd knock your teeth out.

That'd make for an awkward
Christmas, wouldn't it?

Cap...

As a physician, I can tell you

it's never a good idea to rage lift.

I'm just gettin' my heart rate up.

Looked like it was already pretty high

out on the distillery call.

Grandpa gets under his skin.

Yeah, that's 'cause he's a dick.

I shouldn't say that.
He is... He's just not a...

He's not a nice guy, he's a...

- He's a difficult man.
- Really?

I always heard that he was the one

that funded the 113 remodel.

He did.

That was back in the days when
they were on speaking terms.

Anybody feel like a smoothie?

Yeah, I could go for one.
Blue, you want a smoothie?

No, I'm good, thank you.

So, what happened?

Ryan chose the wrong career.

It's a bit more nuanced than that.

I'm his only grandson,

and grandpa was hoping
I'd join the family business.

You are in the family business.

Well, he's in the hart family business.

Yeah, his grandfather was so ticked off,

he cut him out of the Raleigh trust.

That is water under the bridge now.

I've made peace with it.

I was hoping you could do the same.

I will never make peace with him

trying to use his money to drive
a wedge between you and me.

Yeah, well, either way, it wouldn't hurt

to do a little damage control after today.

I didn't start that fire.

You're the one who made the
call to destroy the sacred mash.

You think I made the wrong call?

No, I think that to a
layman it might look like

you were quick on the draw.

And that this is an opportunity
for you to take the high road,

and I think you should take it.

Problem with the high road is

it never quite makes it to your granddad.-

speak of the devil?

Not quite. It's the chief.

Hey, chief. What can I do for you?

Everyone, gather up.

I have ordered pastries
and coffee from d'Andrews.

Is it dispatch appreciation week?

I thought y'all deserved a little treat

after you all rescued
those kidnapped kids

from their dad last week.

Thank you, Alden, that's so sweet.

Cammie, you were brilliant.

Saint cammie does it again, shocker.

Be nice. At least we get treats.

Nothing goes better with sitting
all day than processed sugar.

Alden, who are they?

Did I not mention we have
guests joining us today?

No, you definitely did not.

Why do they look like the
bad guys from The Matrix?

Let me introduce y'all to the folks

from haynes and frears.

The city has hired them to help
emergency services run more smoothly.

That's code for "people are getting fired."

We're getting doge'd.

Come on, we don't know
that we're getting doge'd.

My name is Ariella Kinsey,

and we are here because your city is rife

with inefficiency and waste.

I don't say that to insult you.

Los Angeles, Atlanta, New York,

each of them was a morbidly
bloated, bureaucratic mess

before we found them, too.

But we whipped them into lean,

mean, killer robot
versions of themselves.

So, for the next few days,

we're going to be embedding here,

conducting interviews,

making observations, and consulting

before rendering our final evaluations.

Take me to your largest office.

This way. Excuse me.

Yeah, people are getting fired.

Don, thanks for coming
by so quick. Have a seat.

It sounded urgent on the phone.

Yeah, afraid it is.

I got a very unhappy call
from a very high place today.

So what's he gonna
do? File a complaint?

Threaten to sue?

Sue? Wh-who are you talking about?

My father-in-law.

Who are you talking about?

The mayor.

They're about to hit us
with a major round of cuts,

all across city services.

How big?

Every house loses five firefighters,

plus salary and equipment freezes.

Nashville's gonna be a lot less safe.

- Damn.
- I know. I pushed back hard.

But the mayor said the cuts are across

all emergency departments, not just us.

Nothing he can do, either.
We've hit a wall, Don.

We need someone who
can knock down that wall.

You want me to call my father-in-law?

Mr. Raleigh's been very
good to the department.

Hell, after we renovated your house,

you ended up with an
office better than mine.

Yeah, well, that was
before we had our falling out.

And this mess at his distillery
just poured whiskey on the fire.

Well, it's lucky you're
good at putting out fires.

All you need to do is decide
how many firefighters are worth

swallowing your pride over.

Come in. Shut the door.

Have some coffee cake.

Your supervisor ordered it.

Alden, I didn't expect to see you

on this side of the table today.

I'm just here to facilitate.

Must be nice, not being in the hot seat.

Nobody's in the hot seat.
This is not an interrogation.

Could have fooled me.

Is it stuffy in here? It feels stuffy.

I love your fit.

Well, it's funny you should use that word,

because that's what today is all about.

Finding the right fits.

Did you know that Nashville's
emergency workforce

is 20% larger than any
comparable city in the country?

What does that tell you?

That this is where you wanna
be if your life is on the line.

This call center has the
highest save rate in the country.

You certainly have a lot to brag about.

According to your supervisor,

you have by far the most
commendations of anyone.

- I don't do it for the commendations.
- Then why do you do it?

I used to watch a lot
of rescue 911 reruns.

To support my family.

I just like telling people what to do.

I do it for my late husband.

Well, here's where it gets awkward.

Alden tells me you have more
hr complaints than anyone here.

Did he now?

You called one coworker "a big yikes"

and another one "an
insufferable try-hard."

It did hurt my feelings, yes.

That's just Megan being Megan.

Stealing company property,

leaving passwords out on post-it notes.

Okay, we literally all do that.

I track all of them on
an app on my phone.

Like, who can remember all of
those numbers and characters?

See?

You shouldn't be showing us those.

Would you stop typing?!

You should lower your voice.

Sorry, I'm just feeling
really triggered right now.

How would you like it if I sat here

in judgment of all of you?

You are a sycophant in a pantsuit.

You, your comb-over
is not fooling anyone.

You are a snitch. And you are a bitch!

Please don't fire me.

I'm sorry, could I just
take that last part back?

I always hated this place anyway!

Look, I know you probably have
some folks in your crosshairs,

but I feel compelled to tell you

that Stanley taught
me everything I know.

- Ouch.
- Sorry.

And lorna is the most promising
young dispatcher I've met here.

Well, that's very noble of you.

But perhaps the person you
should be advocating more for is you.

When it comes to waste,

you're at the top of my leader board.

What? I invested my
husband's entire estate

into making this the most
innovative call center in america.

Well, let's talk about
those innovations, shall we?

Starting with the software cybersight.

It receives live feed from body cams,

traffic cams and ring cams,

and it even allows two-way
video calls with 9-1-1 callers.

Yeah, it's a powerful tool.

Yet you use it in less
than 2% of your calls.

Did you know that the
servers required to power

all of your new software have
increased energy consumption

here by 39%?

Is it really 39%?

Wow.

Not to mention all
the specialized training.

All in, your brainchild
costs Nashville 1.7 million

in annual operating expenses.

How much money is a life worth?

I try to stick to quantifiable figures.

But there is one even
more precious resource

that you burn through
more than anyone else.

What's that?

Time.

You spend more than
three minutes longer on calls

than the national average.

And you use the words
"please" and "thank you"

more than eight times
the next closest person.

That's called good manners.

I try to make a human connection.

I don't know how else to do
my job except with kindness.

Well, you best figure one out soon.

Or you'll be finding a new job.

Y'all know that you are two of the people

that I love the most in this world.

So, I expect for you to treat each other

with respect and good manners.

You have my word.

I will do anything for my little girl, bly.

Even this.

I know we're in crisis,

but I'm hoping that
this is the breakthrough

that I've been praying for.

Donnie, why don't you start?

Edward, I know you feel that
some of the measures I took

at the distillery fire were influenced more

than by just, tactical considerations.

You mean having your goons
destroy my priceless mash

for no good reason?

And that perhaps I was guilty of...

Overabundance of caution.

An overabundance of caution?

What the hell kind of apology is that?

Blythe... hold on.

You tell him I was gonna apologize?

No. I said that you would take ownership

for whatever it was that happened.

What happened was that my team

successfully extinguished
a potential fatal fire

with no loss of lives.

I have nothing to apologize for.

You come across like
the all-American hero,

but I see you, Don.

Underneath that shiny smile
and that awe-shucks charm,

you are petty and you are proud.

I'm not gonna sit here and
be insulted in my own home.

Your home?

Raleigh manor has been in
my family for five generations.

You are just a tenant.

Daddy.

Now, you said this was to clear the air.

Let's just all be real about
why we're actually here.

My checkbook.

The chief called you.

And the mayor, and half the city council.

And unlike you, they actually appreciate

what I've done for them.

Alright. What are your terms?

Well, first, I would just like

a regular seat at this table
again, not just holidays.

Well, that sounds reasonable to me.

Fine. What else?

And I would like you
to admit that on that call,

you were motivated by nasty,
rotten, old-fashioned malice.

Moment of truth, Don.

What's it gonna be?

It is possible that in the heat of battle,

I let ill will cloud my judgment.

But in my own defense,

you were forcing a
confrontation at a critical moment.

And, there is a reason
why we keep civilians away

from a scene...

Even if they do own it.

Well, that's better at least.

I'll call the mayor. I'll tell him to
expect a wire transfer tomorrow.

Terrific.

Thank you, Edward.

And, just... just one last thing.

You have to fire that kid, blue bennings.

- What?
- Daddy.

When I read the incident
report on the distillery,

I was shocked to discover
that one of the firefighters

who destroyed it had
never gone to the academy?

So I called the chief, and
he said that was your son.

Now, it's... it's bad enough

that you lied to me about
this for all these years,

but now you're parading this
bastard all over town, and...

- now, you are crossing a line.
- What'd I tell you

when you married him?

That he would bring
shame on our name.

Excuse me, I have never once been
ashamed being married to this man.

Well, maybe it's time you started.

You get... get, get out of
here before I drag you out.

There he is. Ladies and gentlemen,

the real Donald hart.

I think that you should leave.

You know my terms.

Goodbye, blythe.

Hey. You have got to see the char

that we did on these
rib-eyes this weekend.

Look at this.

Look at that char.

Okay, if you're not interested in grilling,

obviously something's up.

You wanna talk about it?

Nfd is looking at mass layoffs.

That's why the chief wanted to see me.

So, I reached out to
your grandfather for help.

He has agreed to cover the gap.

What's the catch?

He'll only cut the check if I fire blue.

Damn.

When did he find out
about the big secret?

After the distillery fire.

He's using these budget cuts as
an opportunity to make me pay.

What are you gonna do?

I don't think I have a choice.

He loves it here.

He's home.

It is gonna kill me to
have to kick him out.

Good morning, lorna.

Is it?

What the heck is this?

I heard from Jeff in graveyard.

They're gonna be keeping track of

how many calls we take a day now.

- What?
- Timing them, too.

We got to keep 'em
under the national average

or we get docked.

You're kidding me.

It gets worse.

They're gonna watch
over us now like pit bosses.

Is this a password?

Write that down.

Harris, Joan.

This is outrageous.

We don't need a bunch of
over educated babysitters.

Keep it down.

They have ears everywhere,
including your calls.

On our calls?

What are you talking about?

They'll be giving you live feedback

on your performance.

I'm getting stage fright already.

How can they evaluate
what we're doing in real time?

They're not trained for that, Alden.

Not technically,

but their systems have
proven to get results.

Miami, Chicago, New York, especially la.

They've all increased their call volume

and their satisfaction metrics

while reducing the workforce.

And how is that a good thing?

Look, we've already been boarded,

so we might as well embrace it.

Just remember snap, snap, bang, bang.

Someone should tell 'em
"snap, snap, bang, bang"

isn't how we do things in Nashville.

It is now 'cause their report
goes straight to the mayor.

Yes, sir. What's going on?

Yes, I'm at the shady acres home

- at 5-4-9-3...
- Hurry it along.

9-1-1. What's your emergency?

Faster delivery.

No, wait. The address is...

- 5-4-3-9...
- I said hurry it along.

9-1-1. What's the location
and nature of your emergency?

What's that, ma'am? Can
you slow down, please?

- I don't think I can go slower, actually.
- Better.

9-1-1. What's your emergency?

9-1-1. What's your emergency?

- 9-1-1. What's your emergency?
- Better.

You're calling about a leaky sewer line?

You want 3-1-1, not 9-1-1.

A noisy neighbor's not an emergency.

That's what Google is for.

Call back when somebody is bleeding.

- Excellent.
- Sir, what exactly is your problem?

Well, ma'am, I'm just feeling lonely.

- He's lonely.
- I can hear that.

But it's not your job
to keep him company.

Look at your count.

End it and move on.

Sir, you should see your facility therapist.

I see they have one.

My what, dear?

The... the therapist at...
at the place where you live.

I'm sorry. Goodbye.

So sorry.

Good job, cammie.

Next time, skip the "I'm so sorry."

9-1-1. What's your emergency?

Please help! I lost Leo.

Alright, who's Leo?

I'm babysitting him. He's five.

I was folding laundry, and then
I looked up and he was gone.

And now I can't find him anywhere.

Leo! Come out!

Okay, take a breath. What's
your name and address?

Erin. 87 sunset drive.

Hi, Erin. I'm cammie. Help is on the way.

Has he ever done this before?

He loves to play hide-and-seek,

but he always comes out
when I yell, "olly olly oxen free."

Olly olly oxen free, Leo!

Does the home have a swimming pool?

God. Yes.

Go check.

He's not in the pool!

Okay. That's good.

Check the crawl spaces, the attic,

and any vehicles in the garage.

- Attic.
- What?

Erin, I'm sorry I missed you.

Can you hear me?

Yes, yes, I... I can now.

Maybe he's hiding in one of the beds.

I just realized I didn't check
them before I called you.

That's enough hide-and-seek.
Let's go, cammie.

Erin.

You said you were folding laundry.

Did you happen to put in
another load after that one?

Yes. Why?

Go check the washing machine now!

My god, he's in there!

Erin! Help me!

He's stuck in there. The door won't open.

That's because it's in
the middle of a cycle.

What kind of washing machine is it?

And I need the model number, too.

Front loader.

Did you say al?

Al. Okay.

To emergency open the door,

unplug the machine and it should unlock.

It didn't work! It's still locked!

The water's rising! He's drowning!

It doesn't make sense.
It should have worked.

What was the washer model?

She said it was a front loader al,

but unplugging it didn't work.

Are you sure she didn't say hl?

The connection was bad. Of course.

Let's try something else, Erin.

Plug the machine back in.

Plug it in again?

Yes. And hurry.

- It's in.
- Alright.

Now press the start button twice,

then the spin speed four times

and then now press start one more time.

It's working! The water's draining!

Leo, Leo!

Leo, are you okay?

- Is he breathing?
- I'm okay.

Yeah, he's okay. I think he's okay.

Leo...

Okay, paramedics will be there soon.

Thank you, Stanley.

Blue?

Blue!

Sorry, cap, I didn't hear you.

Probably should have
asked permission to do this?

Wh-what exactly is... is this?

I realized after that distillery fire,

I'd never trained on pumping water

from a backup source.

Figured I'd practice and
wash the rigs at the same time.

Don't tell your brother,

but you are the most
impressive cadet we've ever had.

Not that impressive.

I can't go more than a few seconds

without the pump running dry.

Water line in the bins is even lower

than those hydrants at the distillery.

That's it.

- Blue, that's it!
- That's what?

That-that's the missing piece in all this.

Well, great.

I have no idea what you're talking about.

Well, that's okay. I gotta
go to the city planner's office.

You tell ry he's in charge while I'm gone.

Did you still want to talk?

I hope not.

Okay.

Conclusive findings of auditor Kinsey

that the emergency...
Ariella, can I have a minute?

Taking a lot of those today.

Tilda, out.

- Hi, cammie.
- Hi, tilda.

So...

What do you want?

I understand that you have a certain way

of doing things at your company,

but snapping at people,
breathing down everyone's necks,

it's just not how we operate around here.

Around here? You mean in Nashville?

Any other day, if I
wasn't sure what I heard,

I would have asked, "can
you please repeat that?"

But today, all I can think is
that I say please too much,

or that I take too long.

And me second-guessing
myself almost got a kid killed.

And you're blaming me for that?

You put people under
too much pressure,

they'll make mistakes.

People?

Or you?

I'm gonna be brief because I
know how much you like that.

You ever tap into one of my calls again,

you won't have to fire
me because I'll quit.

Edward. Thank you for meeting me.

Yeah. It's the first invitation
I've had from you in 28 years,

I wasn't gonna miss it.

I, took the Liberty of
ordering you a whiskey.

Raleigh number seven.

Two fingers just doesn't
make up for 2,000 gallons,

but, it is a start.

That's why I called.

I would like to... Put all
this petty crap behind us.

So, you ready to accept my terms?

Not quite, but I... I have
a counter-offer for you.

Well, let's hear it.

You are gonna save every
firefighting job in this town.

Including that kid, blue?

Especially that kid, blue.

And why on earth am I gonna do that?

Because I keep thinking
about your distillery

and the dry hydrants.

If we'd had enough water to pump,

we could have gotten on
top of that Blaze in no time,

and your... and your mash
would have been saved.

I just keep thinking, why... why
couldn't we draw enough water?

Now, you did a
renovation at your distillery,

what was it, about two years ago?

I suppose.

- Why?
- I paid a visit

to the department of public works today.

They couldn't find any
record of your flow test

from the last two years.

They couldn't find a record of
anything since you did the work.

What are you implying?

You've been stealing water.

In order to boost production,

you tapped into the water
that should have been

feeding into that hydrant

instead of going down to the river,

which, as we learned firsthand,

was not so easy to pump out of.

You think I put tap water
into my prized whiskey?

Not your whiskey, but in everything else.

To cool your distillers,
flush out your equipment.

And that's your trump card?

Well, it's one of 'em.

I also looked into your
real estate holdings,

especially the apartments
down by the river.

Those... those hydrants
are in violation as well.

Can you imagine if that was to
somehow leak out to the press?

That sounds like a threat.

You can call it what you want.

Well, then, are you
ready to admit the truth?

About what?

That you destroyed my fermentation vats

because you wanted to.

No, I did it because it was the right call.

But I have to admit...

It felt damn good to watch you suffer.

Well...

We'll just see who is gonna
be suffering in the end.

- Hello?
- It's a butt-dial. Hang up.

We don't hang up on pocket-dials.

You do now.

Lorna, hang up and clear the line

for an actual caller.

- Lorna.
- It's okay.

Just follow up with a
text like we were trained.

Anybody there? Hello?

Kick it. You've got other calls.

The call dropped.

Told ya. Butt-dial.

- Hello?
- Same number.

Probably a bot. Push it to voicemail.

I don't push anything to voicemail.

I told you, butt-dial. Hang up.

That's it. I'm patching in.

Nobody's there. Hang up.

If anybody's there, hit a button.

I hear you!

Okay, I'm sending you a video chat link.

Click the link so I can
see what's going on.

It looks like you're choking.

Okay, ball up your fist like this,

put it right under your rib cage

and then punch as hard as you can

with your other hand.

Come on.

Yes. Yes, just like that.

She's not gonna make it.

Okay.

Okay, go to the chair
and fall with all your weight

so that it hits you right here
underneath your rib cage.

Ma'am, if you can hear
me please don't give up.

Come on! You're not alone!
I am right here with you.

I need you to summon up all the strength

you have left and get up.

No!

Come on.

Please.

Yeah.

Yes, yes!

Okay!

How do you feel, ma'am?

Better now.

My god.

You saved my life.

You did the hard part.

Eating alone in a hotel room...

That would have been a sad way to go.

Thank you. Thank... Yeah.

Hey.

Are you crying?

No.

I don't cry at work. Ever.

What's going on?

I just wanted to give you this.

Your letter of resignation?

I told you what would happen

if you jumped into one of my calls.

You can't quit, cammie.

Why not?

I lied.

I was crying.

That woman that you saved
eating sad takeout alone

in some random hotel room...

that's me.

I even have the same pencil skirt.

If you hadn't taken the time,

if you hadn't enabled that video call...

Everything that you
put into this call center,

you saved her life.

And you did it your way.

Which will never look
good on your stat sheet.

You're inefficient, you're slow,

and you're overly polite.

But, believe it or not, we
both want the same thing.

Which is what?

To help as many people as possible.

So I will stay out of your
way, but you cannot leave.

I guess I could stick around.

Hey, you were a music producer, right?

You googled me?

I had tilda pull up your Linkedln.

Why did you give it all up for this?

No offense.

My husband and I were having dinner.

We were joking about
becoming empty-nesters.

And at first, I thought he was laughing.

But then he looked at me with these...

These eyes.

I'll never forget that look.

And then he fell over.

He was choking.

Just like our girl today.

I didn't know the heimlich on the ground.

And I called 9-1-1
and it went to voicemail.

I didn't even know they had voicemail.

I'm so sorry I told you to push that call.

The world needs more people like you.

Well, then, honey, you gotta
stop trying to fire all of us.

I have boba!

Not all.

Who wants boba? On the house!

Just one more, actually.

Alden?

- No!
- -I looked through his books.

He's expensed two dispatchers' salaries

worth of company meals this year alone.

And he's been paying himself
20 hours overtime a week

for the last five years, which is fraud.

He has no idea, does he?

I'll wait until everybody gets a boba first,

then I'll drop the hammer.

It's just good manners.

You're learning.

Hey, babe. What's up?

I'm just out for a ride.

Thought I'd check in, make
sure you didn't suffer a stroke.

Why would you say that?

Because brain damage
is the only excuse

for doing something so damn stupid.

Did you actually try
to blackmail my father?

- He told you.
- Yes!

I'm the one that brought
y'all to the peace table.

Of course he did.

I needed to keep you out of it.

I found out your dad's been
up to some pretty shady stuff.

Well, then you should have told me

and then we could have
dealt with it together.

Even if it meant airing
your family's dirty laundry?

Yes, if it's the right thing to do.

Instead, you fired a shot across the bow.

And I hope you're ready

'cause you know that
when my father goes to war,

he goes full scorched earth.

And no matter what happens in the end,

now everybody gets burned.

Honey...

What the heck?

Alright, Taylor, we need to order

two more vials of Diazepam,
three morphine... whoa.

What the heck is that?

Somebody's in our system.

Pv-16, please respond
to that wellness check.

Copy, dispatch. Can
you repeat the address?

Yep. Sending it to you now in the cad.

Hey, dispatch, something's
wrong with our mdt.

You're not looking at
a pirate flag, are you?

How'd you know?

'Cause I'm looking at the same thing.

Did y'all just get locked out, too?

Yeah. "Prepare to be boarded."

Creepy.

Whoa. System's going haywire.

Flash flood alert.

Wildfire alert.

Toxic spill alert.

Who could be doing this?

Attention, all personnel, earthquake alert.

Earthquake? Here?

Attention, all personnel,
nuclear attack alert.

- They just say "nuclear"?
- What the hell's going on?

We've been hacked.

Wildfires and earthquakes?

What is happening in Nashville, Willy?

Tornadoes?

What?

Don't, Willy, no.

Is it over?

I don't think so.

Six hours. This is a timer.

To what?

"Drill time is over."

It's a ransom.

They want the city to pay 10 million.

Or what?

"Nashville gets bloody."

God, we're all gonna die!

Hang on to me.