Original subtitles

Larry's not just mean.

Larry's just crazy mean.

For me, at least,

I'm not going to walk down the aisle until our cat is no longer crazy.

It's the end of the line for Larry.

Every morning, I have to chase Ruby from the house and get her to go into the

bedroom. Come on.

And she attacks me.

I think she's got a vein or something. I have to be able to control Ruby.

I'm afraid she's going to attack one of my clients.

I'm Jackson Galaxy. I'm a musician by night.

and a cat behaviorist by day.

I've met cats with all kinds of problems.

But I've never met one I couldn't help.

In my career, I've worked with thousands of cats, one -on -one, analyzing their

behaviors and retraining them and their guardians.

When relationships are at an end, I feel like I have to choose between my best

friends. and cat guardians have reached their emotional limit, the end of the

line. I'm their last hope.

I think your fear feeds the dynamic between the two of you. Cats have nine

lives, but humans only have one.

Right now I'm on my way to Tara and Josh's house. These guys sent in a

Their cat, she's violent.

She's completely unpredictable.

I'm not going to walk down the aisle until we take care of Larry.

Their cat is putting them through the wringer right now. I wonder what makes

cat so mean.

Better go find out what it is.

I'm Josh.

I'm Tara.

And we met at my work at a bar. I took her out for dinner. I asked her out. And

we've been together for three and a half years.

Our relationship is wonderful. And we're engaged.

Larry came to us by a friend of ours. She had found this little tiny kitten in

an alley. She didn't want the cat. So she goes, do you want it? We said, we'll

take her, you know, and... She was so little, we didn't know if it was a her

a he at the time, so she didn't really have a name at first.

We named our girl cat a boy's name because... It just fit her personality.

Literally attacked.

Crazy thing is she ambushes a lot.

It's like getting a flashback all of a sudden.

She decides, like, now she's back in the war and she's got to do something, and

it's like... You know. Nothing's going on.

It makes no sense.

Larry's not normal and mean. Larry's just crazy mean.

Larry pees all over the house.

No, she sprays. I'm constantly cleaning up after her and I'm constantly wiping

things down. I'm making sure it doesn't smell like pee. It's frustrating.

Larry's behavior affects our relationship.

Hey.

Well, it's because you're holding her like that. Look, I try to touch her

and she freaks out. I get upset because sometimes I feel like he's really going

to hurt her. He gets so angry sometimes.

You just got to be... The only way they know that they've done something wrong

is if you hit them right when it's happening. Yeah, but she doesn't learn

it.

Normally, we argue over the discipline.

Everything's great. We're engaged.

But I'm not going to walk down the aisle.

until our cat is no longer crazy.

Larry's the only point of contention. We just want to have a normal house with a

normal cat. I'm not willing to walk around with shin guards all day.

When I walk backwards, she doesn't attack me.

Yeah, but you've got to walk backwards through your house. Is that normal? No,

but I'm just saying, when I notice it, I mean, it's not a big house. For me, at

least, it's the end of the line for Larry. There's no option to give Larry

I couldn't do it.

Jackton is our last hope.

Jackson, what's up, man? What's up? How you doing? Nice to meet you. Hi.

Hey, good to meet you. Nice to meet you. Looks like a convict just showed up in

my front door and I thought we would get a cat whisperer. I just thought, thank

God he's here finally.

So, you're here because we're engaged.

I don't want to get married until we take care of Larry.

Because right now, our cat Larry is crazy. And our cat Larry is a girl. Why

you have a girl cat named Larry?

She has a Larry personality.

Anyway.

So, Larry is, what, violent?

Yeah. Yeah.

One minute she'll be completely sane, and the next minute she'll be attacking

us.

Does she do with teeth and claws? Yeah. Yeah.

Did anybody age her when you first got her? No. We got her legitimately, feel

the palm of my hand. I mean, when we first got Larry, I wasn't really a cat

person, but look at her.

She's so cute. Over time, she's like my little kid. So when you first got her,

eyes were open, though.

Kittens normally open their eyes between 8 and 10 days old. That way, I can age

the kitten by were her eyes open or were they closed.

Blue eyes, healthy looking.

No, like, yeah, but I mean, she had fleas, so we deflead her.

Rough start.

You might have had a rough start in life, but it doesn't mean you can go

murdering people.

Cats have a very, very...

Small window between about the ages of two weeks and nine weeks they learn

everything they're going to learn So for instance, she would go up to brother or

mom and do this thing, and they would be like, damn, that hurt, and smack her

back. And then she would then know how to inhibit that movement and say, well,

I'm just trying to play, so what if I do this? And then I don't get hit.

So not being around mom, not being around her brothers and sisters, she's

complete disadvantage.

Also, she sprays my entire apartment.

Oh, she's not fixed. Why is she not fixed?

Because last time we took her to the vet, she tried to attack the vet. It's a

pain to take her there. I was surprised that Larry wasn't spayed. There's no

excuse. Hey, folks, bottom line. Every time she goes into heat, she stands a

times greater chance of getting ovarian cancer. She will get out of your house,

she will have a litter, and there will be another litter of kittens who don't

have a home in this town.

Please spay your cat.

Here are the things. First of all, her not being spayed means that the spraying

happened. As I was walking up, I came up to your door and immediately smelled

pee. You can smell it. You can smell piss right out there. Right. You've got

your cat who's intact.

She then marks the walls and invites males from all over town to come around.

They come around. Someone marks the wall. Someone else marks the wall. So we

pee graffiti artists. You got pee graffiti artists. They can smell her

in here from out there? As if there was no wall here. Wow. At all.

Wow. Here's the amazing thing is that they're more nervous about Larry than

are about the wedding.

So this is the time where I get to meet Larry all by myself. If you guys don't

have any objections, then I'm going to go hang out with her for a bit.

Good luck. You can enter at your own risk. I will. It's essential that I

little bit of time alone with every cat. So I excused myself from Tara and Josh,

and I said, I'm going to go in and meet Larry. I have no idea what to expect,

but what's the worst that's going to happen to me?

Unless there's a Tommy gun in that case, you have no chance.

Come on.

Ow, come on.

I actually want to sort of invade her bubble a little bit because I need to

where that line is between predictable and unpredictable.

Man, she's got some sharp ones.

I see that her ears are going flat and her pupils are getting dilated.

Flattening down her ears is a classic defensive mechanism.

That's a threatened cat.

That's important information for me.

Come on.

So far it's going exactly how I thought it was going to go.

I'm going to let you get one more piece of me.

I want to see how far I can push Larry.

Because you have now gone from being an unpredictable cat to a predictable cat.

When Larry started to strike out at me, it was almost like handling a feral cat.

In short order, she turned me into lunch meat. Well, you guys can come on over

here. What I'd like you to do is show me how you would start guiding her out of

there.

All right, all right.

All right.

See, like, the attack is pointless to me. Like, there's no real, real threat.

She knows who she is. Here, let me try, babe.

So normally what I'd do is I'd just start slowly start taking things away.

Hey, hey, hey, hey, hey. Hey, hey, hey.

Hey, hey.

Let's go. Come on.

There we go. Come on, come on, come on. She normally doesn't attack like things.

Larry, come on. He's coming at me out of that corner.

Like, what's so amazing about that corner?

Let's go.

Hey.

See, all I know to do is hit her on that.

There's never, ever an appropriate time to strike a cat. That being said, I can

empathize with Josh. Because just like when a cat is threatened, they strike

out, Josh felt threatened, and he struck out. I have to calm both sides down.

The humans and the cat have to take a minute, decompress, and breathe.

You have two choices here.

With a cat like Larry, you're either putting energy into her, or you're

it out. They don't care if you hit them. All they know is it's energy in.

Don't ever, ever.

Striker. So now, what are we left with? A sitting bomb.

We are. We're totally left with a kitty bomb right now.

Larry won the battle. If Jackson can take his guitar case and fill it up with

some real, real weapons of war, then maybe he can win the war.

But today, this battle goes to Larry.

I'm working with Larry, an unspayed female cat who has behavioral and

issues. This is causing a lot of tension in the home between Josh and Tara. And

at this point, their engagement is on the line because of it.

Now, I wanted to show Tara and Josh the wreckage that keeping Larry unspayed was

wreaking all over their house. So I broke out my black light and started

all of these spots.

Josh, if you don't mind hitting the light, we're going to see if there's any

damage here.

And we're going to go right over here.

where Larry was hiding.

Oh, there it is. Yeah, there's some more right there.

Most folks think that only male cats will spray, but that's not true at all.

Female cats will spray for the same reason that male cats will spray.

Territorial incursions, threats. They feel like the walls are closing in on

them. They've got cats on all sides of them. It's their way of saying, this is

my castle, this is my moat.

And so obviously you guys really aren't using anything that's actually cleaning

it up. You're just sort of doing that. That's awesome. You make nice little

designs with it. I bet it doesn't taste good. Finger painting. All right, let's

go take a look at the front door.

Seeing the pee with the black light, it makes me sick. It's gross.

Out here at the front door. This, I'm telling you.

is where these tomcats are hidden.

And there it is. Oh, wow.

I thought about getting her spayed, but I didn't know the extent of what it

would change.

Finding out it could help solve all the other problems that she had is a huge

thing. And you see how they're hidden from here and just spraying down here.

Like we were talking about the boys in the neighborhood saying, hey, baby, here

we are, right?

I'm going to give you the cleaner to work with.

It's a carbon dioxide -based cleaner.

So far, the most effective cleaning product that I've found to treat cat

is CO2 charged.

And you guys need to go around this whole house and clean good, because like

saw before, the way you're cleaning right now is just sort of smearing it

around. Larry's got a male name, and it suits her. She marks the wall like a

tomcat. Here's the biggest problem with Larry. Larry is not spayed.

Larry's not mean.

She's hormonal. All right, guys, it's homework time. We're going to set you

up where she can get spayed. We're going to get her knocked out. We're going to

get her fixed.

and we're going to get her back here in one day. That fast?

Yep. Awesome. And then when that happens, then we can move forward with

behavioral work. As she's recovering from surgery, clean up the pee around

house. As long as she comes back here and smells the same scent that she's

to smelling, she's going to keep going back to it. So if you clean it all up,

then she's going to have a fresh start territorially.

Okay. Sounds good. Things are going to start changing around here for the

better. So if you have any questions at all as the week goes on, give me a call.

In the meantime...

I am going to take my leave of you, okay?

All right, ma 'am. All right, great.

Great to meet you.

Appreciate it. Thank you. You too. I like having Larry around, but I'm tired

fighting, and I don't want to fight anymore with Josh about Larry.

So if she doesn't get better, I don't know what else to do.

It's been two weeks since I saw Larry, and Josh and Tara informed me that

they've cleaned all the pee inside the apartment.

Larry's watching you clean.

But most importantly, they got Larry spayed.

Today is Get Larry Fixed Day.

We're hoping that it calms her down, that it makes her a little more happy. I

just hope Larry doesn't have a flashback while she's in there.

I don't think this is going to be possible today.

Hey!

How are you?

Great, how are you doing? Good.

Good, good.

Back in action.

What's up, man?

How's it going? I think it's cool that Jack is back. I'm excited to see what

more he has to say and how he grades our progress.

How have things been? Have you noticed any changes in her in terms of her

demeanor? She's a little calmer.

Cool. I mean, she still has her moments, but... We all do.

She's only probably tried to attack my ankle once.

Really? Yeah. That's pretty major. Yeah. I want to see her. Where is she at? I

think she's out on the balcony. Let's do it. Let's do it.

She's hiding out.

So we got Larry on the balcony.

Your little honey.

Hi. Try some cheese, Larry?

That little squeak is so cute.

She loves cheese.

That little squeak is so cute.

Oh, hey.

Careful.

Oh, my God. She's adorable right now.

Larry's not peeing. She's a little more flirtatious.

She's a better cat.

I cannot believe that this is the same cat. I know.

I mean, we're talking like we're two weeks removed from that, from that

microwave craziness.

Hi, my lovey angel.

Hi, my lovey angel. What's up?

Up. Yeah.

She's trying to figure it out. She's going really quickly bipolar.

Yeah, yeah. She's like, maybe I'll attack.

The thing about her is she is just learning how to communicate.

Spaying Larry is only the first step. Once her excess hormones are gone.

Then I can get to work on changing her behavior. When she's stressed, she'll

just revert to those old habits again. We're a week out of surgery. She's not

exactly feeling like a frisky little kitten at the moment, but she will.

And the idea is that when she is feeling like a frisky little kitten, she's

going to be tempted to do the behaviors that she's been doing for three plus

years. Defending the windows, defending the doors again. Those are very likely,

I think.

to creep back in, unless you're draining her energy out in a positive way. This

kind of toy here, where she's going to go after it like it's prey, is that

natural way. Take that energy and just go, you know, as opposed to beating up

your legs, beating up on your arms, and beating up on your house.

So let's move on. Josh and Tara may have think they fixed everything by fixing

Larry. Surgery can only do so much. I think now it's time to start challenging

her again. Guys, in order to push forward, I want to get her walking.

Our goal is very doable.

I just want her walking down the stairs and around the courtyard a little bit. I

want her to go out there to get that energy to come out in a constructive

instead of a destructive way.

Jackson gave Larry a bulletproof vest to wear. And we have to go walk Larry like

a dog. It'll be interesting to see how long it takes us to get Larry in the

in the first place.

With that...

I'm going to take my leave. Don't forget video journaling.

All right, guys.

We'll see you in a few weeks. All right. All right, man. Take care. You too. At

this point, I'm not too optimistic.

We've got a lot of work to do.

Larry's not coming along the way I thought she would.

So I don't see us walking down the aisle anytime soon.

And now it's time for a kitty bit.

A cat's urine glows under a black light because it contains what chemical?

A, phosphorus.

B, ammonia.

or C, creatine?

Find out after the break.

A cat's urine glows under a black light because it contains what chemical?

A, phosphorus, B, ammonia, or C, creatine? The answer is A, phosphorus.

Cat urine contains all three of these chemicals, but it's phosphorus that

it glow.

Hey, guys. Hi.

What's up? The last homework that I gave Tara and Josh was getting Larry out

here in the vest on a leash.

How's this going?

I'm not sure she's liking the leash.

Come on. Come on, Liz. So now how many times has she actually been on it

Well, we've been trying to get her in the harness for two days, and we haven't

been able to without having a real fight.

I don't think this is going to work out.

Come on. Come on. Come on.

Today was the first day we were able to get her in it. I mean, the fact that you

actually got her in the harness and that she's not completely freaking out.

Pretty amazing.

Pretty amazing.

She's definitely a bush dweller. I put cats in two different categories.

They're either tree dwellers, which means they just like to explore vertical

spaces, or they're bush dwellers, which means they'd like to have all four feet

on the ground. Yeah, she's in the bush. So this morning we were walking Larry

and she jumped into the bushes. Now initially my first thought process is

going back to the flashback.

Then we started realizing that she was actually just feeling the place out. She

was trying to be comfortable outside.

Now she's a flower child.

Now you see how she's sniffing the door?

With her being spayed, I guarantee the boys aren't coming around the way they

used to. I smell apartment. I don't smell pee. Really, it smells good.

Yeah, exactly.

So that's a big, big plus.

Great work.

Jackson noticed that there was no smell. The pee smell was non -existent.

It's time.

For the rubber to meet the road on this one, even though the smell is a ton

better. I just want to make sure that maybe there's something that you guys

aren't seeing in terms of new spots.

This was our biggest problem area here.

The prime spot.

This was it.

So, first, on the inside barrier,

nothing.

Let's check your door.

I would see something dripping down here, which we did see the first day.

You got nothing.

I walk into Tara and Josh's house, and I smell blessedly nothing.

Nobody's spraying on this door. Since the last time I was here, that's two

without an incident. That's massive.

All right, last stop on the tour. This was our big area here, and we are seeing

now this is a very clean stove. She has stopped spraying completely.

One thing I noticed over here, we've got a microwave that is not a hiding place

anymore. She really caused a scene last time.

Yeah. So that would be success right there.

Let me look at your hands, by the way. I'm all good. I don't have any more

Before Jackson came, Larry was just Mike Tyson.

Now Jackson's going to be Laird Jordan.

Laird Jordan.

Laird Jordan.

Totally different cat.

Oh, my God, this is amazing.

This is amazing. Part of it has to do with the fact that she's no longer

hormonally ragey.

Hi, Larry.

And this is something that you guys are doing every day. Oh, yeah. Yeah. I love

playing this thing.

I don't know if I like it more or she does.

I think the dynamic in this apartment has changed a great deal.

Wow. Not the same cat. The aggression on her has changed.

At least, you know, a good 60, 70%, you know? And it will continue to.

No more walking backwards through the house.

I haven't walked backwards at all, actually.

So, A, amazing work. B, we're going to get married.

Finally.

All because of you, big man. Yeah, that must be, I mean, it must be a real

weight off.

I mean, that was one of the reasons why we wanted to have you. Initially, there

was a lot of tension in the air, and now it's all gone. And we haven't fought.

Really? Yeah. You can actually see, you especially, there's...

Nice big difference.

You guys know that as you move forward, if there's anything that happens, please

call me, okay?

Sounds good. Yeah, sounds good. It was great to work with you guys.

Yes. Great having you. Thank you so much for coming out. Take care of each

other, all right?

All right. You're a good man. Appreciate it. All right. Have a good one. I think

this was Jackson's biggest challenge. He's never faced an opponent like this,

but the war is over, and Jackson has won with assistance.

Jackson is the hope of all crazy cats.

If our cat can be fixed, your cat can be fixed.

So one thing we fight over is Rudy.

I am terrified of Ruby.

Today, I get to go help Heather and Alan because their cat is actually stopping

Heather from making her living.

No joke at all.

She's violent.

She lets you know very loudly, do not come any closer or else.

Oh, she just totally just clawed my hand. I wonder what makes this cat so

Better go find out what it is.

I'm Heather.

I'm Alan, and we met at a gym.

Dated for eight years.

And recently married in May.

I'm a Pilates instructor and work from home.

And I'm a personal trainer. I work in the gym.

Our relationship is great.

But the one thing we fight over is Ruby.

Ruby.

I teach Pilates in my living room, and I have to get the cat and put her in the

bedroom so I can do my job.

Every morning, I have to chase her around the house and get her to go into

bedroom, and she attacks me all the time.

I

am

terrified of Ruby.

She draws blood.

And I'm afraid she's going to attack one of my clients.

And there's no possible way that I can even hold her.

Ruby and me fight every day, and it's brutal.

And usually she wins.

We adopted Ruby from a shelter, and she has hated me from the beginning.

was abused by the other people that owned her. And I think it was a woman.

And that's the reason why she liked men and not women.

And she loves Alan.

Yeah, she's kind to me. I can pet her. I can lift her. And she bites and

scratches heaven.

And it's always been like that.

Alan's funny. He treats her like a princess.

Guilty.

Ellen doesn't realize how bad it is. You know what actually the worst thing that

she's done? Is that she made us fight. Because it's us arguing about what to do

with her. I just really want Ruby to love me.

I feel like I'm being rejected all the time. We did all the tests with the vet

and he was like, you know, she's just a little... And that was when he first

gave us Prozac.

I am not a believer in the Prozac. So we stopped that.

We might not know it right now, but there's another way.

Sometimes when I watch videos of my clients, it just makes me want to turn

This is one of those cases where it's just so hard to watch Heather get

consistently hurt by Ruby. And every action she takes is met with violence.

I just want to step in and say, no, no, no, stop.

How are you? Good.

This is Heather.

This is my husband, Alan. Alan, how's it going? Good to meet you. Come on in.

Let's sit and talk about what's going on.

Okay.

So, we have cat issues, obviously. Yeah.

Tell me about Ruby.

I'm a Pilates instructor. I work out of my house. Okay. And it's not very big.

I am having a hard time managing her. She's attacking me. I'm scared of her.

hurt by it. I don't want to lose clients because it's my money, you know. Are

you losing clients? I lost one.

You actually lost a client because of Ruby?

Yeah. Heather's a great Pilates instructor.

The only problem is that she has this cat that jumps on the table sometimes,

then I'm always afraid she's going to attack my hands or scratch me or bite

It's just kind of nerve -wracking and distracting.

One person getting bit and then leaving could make the whole...

Glass house tumble.

There's a lot at stake here for Heather.

Heather's career depends on being able to train people out of this house.

Does she strike out at those women as well? That's a fear. When she's in the

room, you can't work?

No. She's all over the equipment and all over them, and every single time I try

to get her into the other room, she attacks me, she growls, she hisses. I

it's just a matter of time before she really hits, like, you know, a vein.

So whether or not someone's allergic or not...

She's never out here. I cover all the beds up so she doesn't scratch them, and

she's already ruined them all, and they're $9 ,500.

So in your perfect world, she would never be on this.

Perfect world, Ruby would never be on it. I would love if she didn't have to

leave here for every client. If we found a place that she would stay on other

than here, it would be amazing to not have to forcibly relocate her every

So do you actually feel that Ruby's really not that big a deal?

Because he can manage it. Yeah, because I can manage it. So I don't really get

the full effect of what she has to go through.

Right. I haven't seen your whole place. Let's just take a look around.

So this is the bedroom.

Okay.

And is the hissing and growling, that's normal?

Yeah. Every time.

I am your client. This is the table.

What do we do?

She does not.

Okay. So this is the kind of thing you wind up when she's, like, on the table?

Yeah. Oh, did you get it already? I'm sorry. Yeah, yeah, it's okay.

My first experience with Ruby was a pretty dicey one, and as soon as I

Heather make a move toward her, there was a part of me that just wanted to

her, but there was another part of me that needed to see that interaction.

One of the biggest problems that we have in this house is that Ruby is literally

affecting Heather's ability to do her job. So I had to see that. I had to see

Heather trying to pretend we have a client coming in. What do you do? And

goes through this every single day.

And I really want to be able to help her there.

I think the main thing that Heather's bringing to this party is the fear.

And Ruby says, I'll take that fear and I'll give it right back to you.

Stay. About to get the dorsia.

Stay.

Alan always says to me, you're so stressed out and you're so exhausted at

end of the day and it's all Ruby.

I never had an idea until what I'd seen Heather go through today that it was

this bad.

Can you show me how you would deal with her?

Ruby?

As soon as he started petting her, then she just melted and made him melt.

So I do carry some resentment with him with that.

Nice. Well, she's kind of putty in your hands.

I actually think that underneath the surface, that Heather has some

jealousy about Alan and Ruby's relationship.

What I'm seeing is less of a brain issue and more of a territorial issue.

I think that she's feeling...

somewhat minimized and threatened and because of that she lashes out

when you try to remove her from the main piece of territory sure she's claiming

the desk she's claiming the pilates machine she's claiming the bed these are

places that are vertical if you look around there's no other place in this

that's vertical for her to claim we have to give her spaces to say i own this

and now i can look over at my domain safely

What I am going to give you in terms of homework is based around that theory.

Remember the video.

We'll keep the spy cams going. I want to give her some more furniture in here.

I'd like you guys to start thinking about how we can get her up off the

without taking over this.

It's definitely not going to be solved in a minute. There's some work that's

going to have to be done and some changes to be made, but I get worried

time like I'm going to lose clients.

But for me, Jackson's the last resort.

What I'm hoping to see on my second visit with Heather and Alan is a little

fear from Heather when she's approaching the cat. My main concern is to make

sure that Heather's business is actually doing a little bit better than it was

last time, because I know that because of Ruby, business was a little bit on

decline. And also, I just want to see that the space itself is more Ruby

-friendly, so that she can move around it without interacting as closely with

the clients as she was last time. So let's not waste any time. I am psyched.

about what i'm looking at so show me what you got let's go all right so the

first thing that i'm noticing are these it should give ruby at least

a sense of looking down over the domain working for you right yeah yeah she

loves them that's pretty wonderful i mean i love just the idea of her being

that floor is really nice. This thing is absolutely amazing, too. Yeah, cat

tree.

Beautiful cat tree. We thought this was great. She is using this? Yes. Yes,

which is amazing.

This is much more advantageous than being threatened, which is maybe where a

of her movements were coming from, her swiping.

So if you don't mind putting her up there for me. Uh -oh. Uh -oh. Oh, no.

Ruby. Getting there again.

Are we having to go get her? Yeah.

Stop.

Stop, stop, stop, stop.

Let's get her on that shelf.

Doesn't matter which one, right? Nope. Go ahead and put her wherever you want.

One of the things that I found most impressive was that Heather's energy

Ruby, completely, completely different. She will walk up to that cat. I said,

can we just grab the cat for me? She just grabbed the cat. I'm really

by what I'm seeing.

When Heather's calm, it's awesome for me. There's much more peace in the

And that's a big deal.

Alan, I just want to see you be a client for me. Be a client. Yes, please be a

client. I just want to see how she's responding to being up there watching

guys. I asked Alan to get on the Pilates machine. I wanted to see how Ruby took

to that machine in action on her shelf.

Good girl, honey.

I'm just sort of vicariously living through you right now. I like the way

exploring this. I really do.

Now tell me about what you've noticed with her now.

With your clients lately?

She's been pretty good, but the other day somebody went, oh, you know, like

rubbed at her face, and then she bit them.

She bit them?

Hard. Didn't break skin, but it was hard. Break the person out? Break the

out, yeah. And I was like, no, that's not what I want.

For me, the reason why it was so scary, too, was that she was doing so well, and

then out of nowhere, she just kind of attacked this lady and lost a client

already. I can lose more.

We're always going to have setbacks. That's the nature of working with

This time around, Ruby bit one of Heather's clients, and that was a little

concerning.

What I want to do now is I want to go over the homework assignments that I

you last time. Let's watch a movie.

Okay. I like movies.

I'll put you in the other window.

No. Stop.

Stop, Ruby.

Stop.

We need to move you.

Yeah, good girl.

Yeah, come on. Come on.

Heather's energy with Ruby, completely, completely different. At that moment,

she's open, she's receptive. You become open and receptive. You guys have this

beautiful little kumbaya moment together.

And then you go, scoop, and she's out. It was absolutely perfect and a game

changer in terms of your relationship with her. So, wonderful work there.

We had some other things that obviously I'm sure you're not too crazy about,

which is what we found on our spy cam in the middle of the night, which is that

this thing is just like her, still like her playground.

There was that one moment where she looked at the camera. She's like, oh,

you got me, you know.

That has to end, obviously. We're worried about nails going through the

material. Very expensive piece of machinery.

Now, I got something for you.

Stay right here.

I will be back, okay?

Okay. So I went out and came back with a really special thing, which I was

really happy about. I had this guy design this Pilates bed for a cat.

Okay, then.

Excuse me while I bring in my present.

Oh, that's so cute. What is it?

What I figured was that our girlfriend was just a little jealous.

and needed her own little Pilates bed.

So this is now Ruby's bed.

I was, like, blown away. Like, I was speechless, but I didn't even know what

think. I was like, of course he came up with the best. Of course, it's perfect.

This is going to be her go -to spot.

This will not be her go -to spot.

My philosophy is that any time we want to say no to somebody, we want to say

right behind it.

So any time that I say, listen, this is totally off limits, I'm going to say

that this is...

Fair game. That's what we're hoping for. No? Yes.

So let me go back a minute to the concept of space and the flow of space

and the way a cat perceives space. I don't know if you guys saw it, but I did

back around the litter boxes where she cornered herself.

She got this panic look on her face immediately.

Every time she's cornered herself, we got problems.

So that means in here, no corners.

I want to make it so this whole room has no dead ends.

If I'm Ruby and I go, I need to investigate this room.

Like you said, she gets to the top of this.

Where does she go from here?

Absolutely no place. There's floor.

So now, break over here for a second.

We take a look at these guys.

What if the tree was here?

So again, we have the flow. Up the stairs, up the stairs, and now I'm at

of my tree looking out the window, and then I can go back down again.

And then we've created flow.

That's the flow in this room that I'm just now seeing. It's just kind of

up. Remember to video.

We'll keep the spy cams going, and we will get to the homestretch on this one,

okay? Alan and Heather's homework for the next couple weeks, kind of simple. I

need them to work on that room, flow through the space, no corners, because

Ruby, when cornered, will lash out every single time.

Also, I want to see more concentration on how you address her, both physically

and with words. If Heather doesn't do her homework this week, her business is

trouble.

I'm about to go in for my last visit with Heather now, and I'm just hoping,

hoping that what I wanted from the get -go has been realized. Because honestly,

the concept of Heather losing her career because of a cat is just unfathomable.

Before, my clients didn't want Ruby in the room with them. They just wanted her

to be in the bedroom away from them. And now I'm completely comfortable with

Ruby being in the same room with my clients.

So the last time I was here, one of the most important things that I told

Heather and Alan was that I wanted Ruby to know that when she walked into the

room, the focus wasn't the big Pilates bed.

So the only thing that we need to deal with is I just want to make sure the

space is perfect.

So let's just take a look at your setup here. Okay, cool.

Let's just start with this.

So we got big Pilates bed.

She's not doing the middle of the night big Pilates surging anymore, is she? No.

When you're having a session, where does she tend to hang out the most?

She's either on this or she's on her bed.

Clients, they love the Pilates bed.

They think it's the cutest thing ever.

I'll give you guys props for the flow in here because this is beautiful.

You've got her Pilates bed going to the clouds, up to the clouds, here to watch

birds, down again, and out.

The flow that goes through this room now, I literally can't change a thing in

here. And your clients are good.

Yeah, they love her. They love it. It is completely night and day. They're like,

where's Ruby?

Really? Yeah.

She knows that when she starts a session, that Ruby will sit on her bed,

that the client will go to the big bed, and there's no competition for space

anymore. It's done.

Before, I had to hide Ruby from my clients, and now they actually,

They want to see her. They want her to come out and be with them.

I'm proud of her.

I am, too. She's now a welcome part of the Pilates experience.

It's nice, though. It makes her a lot more relaxed. The level of tension that

you were carrying about picking her up, the cat bomb position, you know, where

you're carrying her like that.

And I just want to make sure that that's okay at this point. Totally fine. The

simple bottom line to the success that we're seeing today is playing into the

fact that cats are territorial. And Ruby is no different. Ruby needed to have a

place of ownership. And now she owns...

the outside of that entire room. And that's amazing to see because it works.

I'm just adoring what I'm seeing right now. When I was spending a little bit of

time with Ruby today, the first thing that struck me was the relaxation in her

face. There's a sweetness to her that I didn't see before. She was grouchy. She

was surly. She was mean.

And now there's just a relaxation. I could read on her as clearly as I could

read it on a human.

I'm just ecstatic the fact that I don't have to worry about losing clients or my

job. It just makes me feel, like, blessed.

There was a point where she was afraid to bring people over to the house. Or if

she could have people to the house, she would have to get herself carved up by

her cat in order to get her sessions underway.

The relationship now between Ruby and Heather is just...

It's unbelievable.

She just climbed right on top of me. You started to do this? Started doing my

little meeting.

Has Ruby ever laid on my stomach before?

Ruby's never laid on your stomach before. Ever, ever, ever. She won't even

next to me.

It was just like, you do love me.

You do. I was so excited.

This is about changing a relationship. These guys really love Ruby to a degree

that they're willing to look at themselves and the way they approach

space. And these are the results. They're beautiful.

It's good to know that things could change for the better.

Seeing Ruby and Heather having a relationship that Ruby and I have is

That is worth its weight in gold.

This whole experience has definitely made me and Alan's relationship stronger

and better.

There's no argument about Ruby anymore.

It was simple things that we didn't know about, to be honest, that really paid

off. Jackson, thank you. His attentiveness, his knowledge, the gifts

given us and tools were just a blessing, absolute blessing.