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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:00,080 --> 00:00:01,920 There's a single reason why most people 2 00:00:01,920 --> 00:00:04,240 stay broke and most businesses stay 3 00:00:04,240 --> 00:00:05,680 small. So, I've been in business for 14 4 00:00:05,680 --> 00:00:06,960 years. I have a portfolio companies, 5 00:00:06,960 --> 00:00:08,800 acquisition.com, that last year did over 6 00:00:08,800 --> 00:00:10,800 $250 million in aggregate revenue. And 7 00:00:10,800 --> 00:00:12,320 the number one excuse that I hear from 8 00:00:12,320 --> 00:00:13,920 entrepreneurs about why they haven't 9 00:00:13,920 --> 00:00:15,599 grown is that their market is saturated. 10 00:00:15,599 --> 00:00:17,119 It's too small. There's so many people. 11 00:00:17,119 --> 00:00:18,720 It's super competitive. It's red ocean. 12 00:00:18,720 --> 00:00:19,920 Everyone has these different terms. 13 00:00:19,920 --> 00:00:20,960 Like, I don't want to start this thing 14 00:00:20,960 --> 00:00:22,320 because there's so many people doing it. 15 00:00:22,320 --> 00:00:24,560 Here's what's insane. 99% of people who 16 00:00:24,560 --> 00:00:26,640 say this are completely wrong. And so 17 00:00:26,640 --> 00:00:29,199 unless you're selling to 140 people in a 18 00:00:29,199 --> 00:00:31,119 rural town in the middle of nowhere, 19 00:00:31,119 --> 00:00:33,120 your market is probably a hundred or a 20 00:00:33,120 --> 00:00:34,399 thousand times bigger than you think. 21 00:00:34,399 --> 00:00:35,760 And the average entrepreneur has tapped 22 00:00:35,760 --> 00:00:38,160 into less than 1% of the actual market. 23 00:00:38,160 --> 00:00:39,840 And so there is a massive gap between 24 00:00:39,840 --> 00:00:41,280 how you see your market, how you 25 00:00:41,280 --> 00:00:42,800 perceive your market, how big it 26 00:00:42,800 --> 00:00:44,399 actually is. Once you figure that out, 27 00:00:44,399 --> 00:00:46,079 you'll realize you've been looking at 28 00:00:46,079 --> 00:00:48,480 your business through a keyhole when 29 00:00:48,480 --> 00:00:50,079 there's actually a massive door in front 30 00:00:50,079 --> 00:00:52,320 of you that you can open up and see what 31 00:00:52,320 --> 00:00:54,079 it truly is. And so what I'm about to 32 00:00:54,079 --> 00:00:55,680 tell you completely change how you see 33 00:00:55,680 --> 00:00:57,360 your business's potential is total 34 00:00:57,360 --> 00:00:59,440 addressable market. And you'll see why 35 00:00:59,440 --> 00:01:01,680 it's actually good to go into saturated 36 00:01:01,680 --> 00:01:03,520 markets. Why red oceans could actually 37 00:01:03,520 --> 00:01:06,000 be an amazing opportunity for you. And 38 00:01:06,000 --> 00:01:07,760 it starts with understanding why this 39 00:01:07,760 --> 00:01:10,000 limiting belief exists to begin with. 40 00:01:10,000 --> 00:01:12,080 For the most part, in my opinion, is 41 00:01:12,080 --> 00:01:14,080 that people want to protect their egos. 42 00:01:14,080 --> 00:01:15,600 They say that their market is too small. 43 00:01:15,600 --> 00:01:16,960 And that's the reason they haven't been 44 00:01:16,960 --> 00:01:19,119 able to scale. I can't scale my ads past 45 00:01:19,119 --> 00:01:20,640 $1,000 a day because I think I've 46 00:01:20,640 --> 00:01:22,560 saturated my market. No, bro. You 47 00:01:22,560 --> 00:01:24,000 haven't saturated your market. You 48 00:01:24,000 --> 00:01:26,000 haven't saturated Facebook. Your ads 49 00:01:26,000 --> 00:01:27,600 suck. You don't know different levels of 50 00:01:27,600 --> 00:01:29,119 awareness. You only know how to 51 00:01:29,119 --> 00:01:31,600 advertise to an avatar that understands 52 00:01:31,600 --> 00:01:33,439 the solution and product that you're 53 00:01:33,439 --> 00:01:35,360 selling. As soon as you get above that, 54 00:01:35,360 --> 00:01:36,960 there's a much larger market above that 55 00:01:36,960 --> 00:01:39,040 that could actually buy your stuff. But 56 00:01:39,040 --> 00:01:40,799 because you don't know how to advertise, 57 00:01:40,799 --> 00:01:42,240 you're unable to reach it. And rather 58 00:01:42,240 --> 00:01:44,960 than say, I do not know how to advertise 59 00:01:44,960 --> 00:01:46,799 in a way that gets more leads. I do not 60 00:01:46,799 --> 00:01:49,200 know how to to scale. Instead, you say 61 00:01:49,200 --> 00:01:53,200 the market is too small. real. Now, I 62 00:01:53,200 --> 00:01:54,560 want to be clear here. If you have a 63 00:01:54,560 --> 00:01:56,640 local business, it is possible, like my 64 00:01:56,640 --> 00:01:58,880 140 person example, it is possible that 65 00:01:58,880 --> 00:02:00,159 you're in a market that literally 66 00:02:00,159 --> 00:02:01,439 there's there's 140 people in your 67 00:02:01,439 --> 00:02:02,159 market and you're in the middle of the 68 00:02:02,159 --> 00:02:04,240 Sarah desert. Yeah, it's probably not 69 00:02:04,240 --> 00:02:06,560 going to work. But most of the time, 70 00:02:06,560 --> 00:02:07,759 even in local markets, if you're in like 71 00:02:07,759 --> 00:02:09,520 an A, you know, or A market or B market, 72 00:02:09,520 --> 00:02:10,560 there's a million people in your city, 73 00:02:10,560 --> 00:02:12,400 there's 400,000 people in your city, if 74 00:02:12,400 --> 00:02:14,959 you need 200 to make business work, you 75 00:02:14,959 --> 00:02:16,720 are fine. There's other things that are 76 00:02:16,720 --> 00:02:18,480 holding you back. If you're in basically 77 00:02:18,480 --> 00:02:20,400 any other industry, which you can look 78 00:02:20,400 --> 00:02:22,319 up from like Google industry revenue, 79 00:02:22,319 --> 00:02:23,760 the likely that you have tapped your 80 00:02:23,760 --> 00:02:25,680 market, it's almost impossible. And the 81 00:02:25,680 --> 00:02:27,360 thing is is that it is still one of the 82 00:02:27,360 --> 00:02:29,120 most commonly stated things and least 83 00:02:29,120 --> 00:02:30,640 commonly true. And so I'll tell you a 84 00:02:30,640 --> 00:02:31,760 quick story about this and then I want 85 00:02:31,760 --> 00:02:33,120 to show you a really powerful visual. 86 00:02:33,120 --> 00:02:35,200 When I had gym launch, I wanted to start 87 00:02:35,200 --> 00:02:36,480 doing outbound. Rather, I didn't want to 88 00:02:36,480 --> 00:02:37,519 start doing outbound. I was convinced to 89 00:02:37,519 --> 00:02:38,640 do outbound because the story about 90 00:02:38,640 --> 00:02:41,200 site. So I had a conversation with uh a 91 00:02:41,200 --> 00:02:43,120 guy who was a lead sales rep. He was we 92 00:02:43,120 --> 00:02:44,720 were going to we were recruiting him in 93 00:02:44,720 --> 00:02:46,640 and I asked him how they currently get 94 00:02:46,640 --> 00:02:47,920 leads at his company and he was actually 95 00:02:47,920 --> 00:02:49,200 in the gym business. I didn't find this 96 00:02:49,200 --> 00:02:50,720 out until I got into the interview and 97 00:02:50,720 --> 00:02:53,280 he was selling uh gym software. I asked 98 00:02:53,280 --> 00:02:55,040 him how much they were doing a month and 99 00:02:55,040 --> 00:02:57,120 they were doing um 10 million a month 100 00:02:57,120 --> 00:02:59,280 and I was like holy canoli. I've never 101 00:02:59,280 --> 00:03:00,640 even heard of this business. And I said, 102 00:03:00,640 --> 00:03:01,760 "Okay, well then how are you getting all 103 00:03:01,760 --> 00:03:03,280 your leads?" He said, "Oh, we just do 104 00:03:03,280 --> 00:03:05,280 outbound." And I was like, "That's 105 00:03:05,280 --> 00:03:07,200 insane. I didn't know outbound could 106 00:03:07,200 --> 00:03:09,519 generate that kind of demand." But here 107 00:03:09,519 --> 00:03:11,040 was this company that I had never heard 108 00:03:11,040 --> 00:03:13,040 of that at the time was doing five times 109 00:03:13,040 --> 00:03:15,280 more revenue than I was doing and it 110 00:03:15,280 --> 00:03:17,200 broke a belief for me. So let me give 111 00:03:17,200 --> 00:03:19,040 you this this visual that I think is 112 00:03:19,040 --> 00:03:20,480 super powerful for understanding this. 113 00:03:20,480 --> 00:03:23,120 So let's imagine that this is 100% of 114 00:03:23,120 --> 00:03:26,400 the pie. This is the entirety of the 115 00:03:26,400 --> 00:03:29,680 market, right? So if you had 100% access 116 00:03:29,680 --> 00:03:31,680 to the market, you'd be super happy. Now 117 00:03:31,680 --> 00:03:34,720 this is what happens in people's minds 118 00:03:34,720 --> 00:03:36,480 when a competitor comes in. So you say, 119 00:03:36,480 --> 00:03:39,200 "Oh my god, there's them and there's me. 120 00:03:39,200 --> 00:03:41,840 Oh, I guess I will be medium happy about 121 00:03:41,840 --> 00:03:44,560 this situation." And then let's say you 122 00:03:44,560 --> 00:03:46,159 have 123 00:03:46,159 --> 00:03:50,400 two more competitors that come in. 124 00:03:50,400 --> 00:03:51,920 Now you're very sad because you're like, 125 00:03:51,920 --> 00:03:54,080 "Wait, I used to have this whole pie. 126 00:03:54,080 --> 00:03:56,239 Now I only have a quarter of the pie." 127 00:03:56,239 --> 00:04:00,159 This is false. This belief set will keep 128 00:04:00,159 --> 00:04:02,720 you poor or at least poorer than you 129 00:04:02,720 --> 00:04:04,560 would otherwise be if you adopted a 130 00:04:04,560 --> 00:04:07,040 different perspective. So you currently 131 00:04:07,040 --> 00:04:10,560 advertise in one way using one specific 132 00:04:10,560 --> 00:04:13,280 platform and one specific medium on that 133 00:04:13,280 --> 00:04:15,840 platform. And so this little this little 134 00:04:15,840 --> 00:04:19,280 red let's red slice of pie here, right? 135 00:04:19,280 --> 00:04:22,079 What is it in in actuality? Well, let me 136 00:04:22,079 --> 00:04:24,960 show you. 137 00:04:24,960 --> 00:04:27,199 This is what that little slice of pie 138 00:04:27,199 --> 00:04:29,199 looks like 139 00:04:29,199 --> 00:04:32,400 when we actually consider the size of 140 00:04:32,400 --> 00:04:34,960 the market and the aggregate attention 141 00:04:34,960 --> 00:04:37,840 that exists. It's so small you can 142 00:04:37,840 --> 00:04:40,639 barely even see that it's happening. And 143 00:04:40,639 --> 00:04:43,040 this could be just all the different 144 00:04:43,040 --> 00:04:45,840 platforms on which content, let's say 145 00:04:45,840 --> 00:04:47,520 content is how you get your customers. 146 00:04:47,520 --> 00:04:49,600 Maybe this is Instagram, this is 147 00:04:49,600 --> 00:04:52,720 Facebook, this is Tik Tok, this is uh 148 00:04:52,720 --> 00:04:55,440 YouTube, this is X, this is radio, this 149 00:04:55,440 --> 00:04:57,919 is TV, this is tabula, this is Google 150 00:04:57,919 --> 00:04:59,520 search, this is direct mail, this is 151 00:04:59,520 --> 00:05:01,600 email, right? Like you can keep going. 152 00:05:01,600 --> 00:05:03,759 This is school. All of these and you're 153 00:05:03,759 --> 00:05:05,759 here and you're saying, "Hey, I think 154 00:05:05,759 --> 00:05:08,400 I've cut my market into like there's 155 00:05:08,400 --> 00:05:10,320 only there's only uh I only have a 156 00:05:10,320 --> 00:05:11,360 quarter of the market that's available 157 00:05:11,360 --> 00:05:15,400 to me." But wait, there's more. 158 00:05:15,680 --> 00:05:17,919 We still have our ads circles which 159 00:05:17,919 --> 00:05:19,360 you're currently doing nothing with. 160 00:05:19,360 --> 00:05:21,280 Just imagine all these circles fill up 161 00:05:21,280 --> 00:05:24,080 as fast as I can. And then wait, but 162 00:05:24,080 --> 00:05:26,320 wait there's more. 163 00:05:26,320 --> 00:05:29,280 Now we have our outreach. 164 00:05:29,280 --> 00:05:31,919 And on here we could do direct mail. We 165 00:05:31,919 --> 00:05:33,600 could do DMs. We could do DMs on 166 00:05:33,600 --> 00:05:34,960 Facebook. We could do DMs on LinkedIn. 167 00:05:34,960 --> 00:05:36,320 We could do DMs on Tik Tok. We could do 168 00:05:36,320 --> 00:05:39,120 phone calls. We could do um every single 169 00:05:39,120 --> 00:05:40,960 way that you can contact another human 170 00:05:40,960 --> 00:05:42,639 being one-on-one is the different ways 171 00:05:42,639 --> 00:05:44,240 that you could outreach. And so when we 172 00:05:44,240 --> 00:05:46,000 look at this whole thing, you had two 173 00:05:46,000 --> 00:05:47,680 competitors or three competitors, one, 174 00:05:47,680 --> 00:05:48,800 two, and three that came into your 175 00:05:48,800 --> 00:05:50,320 marketplace and you said, "Oh, 176 00:05:50,320 --> 00:05:52,800 therefore, this is now super crowded." 177 00:05:52,800 --> 00:05:54,560 But the reality is that you're this tiny 178 00:05:54,560 --> 00:05:56,479 little sliver of this one way that that 179 00:05:56,479 --> 00:05:58,160 you get customers on this one tiny 180 00:05:58,160 --> 00:06:00,240 platform and I haven't even added in the 181 00:06:00,240 --> 00:06:02,320 next layer of this, which is on that one 182 00:06:02,320 --> 00:06:04,560 platform. Are you maximizing every way 183 00:06:04,560 --> 00:06:06,160 to advertise on there? I make a couple 184 00:06:06,160 --> 00:06:07,680 Instagram posts. Okay, cool. Are you 185 00:06:07,680 --> 00:06:09,440 making stories? Are you making images? 186 00:06:09,440 --> 00:06:10,880 Are you making carousels? Are you doing 187 00:06:10,880 --> 00:06:12,000 all the different ways of doing that? 188 00:06:12,000 --> 00:06:13,759 Oh, I make YouTube shorts. Okay, great. 189 00:06:13,759 --> 00:06:15,120 Are you making YouTube blogs? Are you 190 00:06:15,120 --> 00:06:16,560 doing YouTube community posts? How many 191 00:06:16,560 --> 00:06:18,479 of them are you making? I told you that 192 00:06:18,479 --> 00:06:20,400 I wanted to to shift this belief for a 193 00:06:20,400 --> 00:06:22,479 second. Um because many of you are not 194 00:06:22,479 --> 00:06:23,919 being limited by your market. Not even 195 00:06:23,919 --> 00:06:25,600 close to it. Even if you were, and I 196 00:06:25,600 --> 00:06:26,880 want to make I want to take the opposite 197 00:06:26,880 --> 00:06:28,720 perspective uh for this for a moment. 198 00:06:28,720 --> 00:06:30,080 Let's imagine that you're in the 199 00:06:30,080 --> 00:06:32,080 absolute biggest red ocean. Red ocean 200 00:06:32,080 --> 00:06:33,440 being it's super populated. There's 201 00:06:33,440 --> 00:06:35,120 blood in the water, right? Do you think 202 00:06:35,120 --> 00:06:38,800 the business advice niche is populated? 203 00:06:38,800 --> 00:06:40,319 Do you think there's a lot of red ocean 204 00:06:40,319 --> 00:06:43,520 in business advice? Yeah, probably. 205 00:06:43,520 --> 00:06:45,600 Right? Should I have not gotten into 206 00:06:45,600 --> 00:06:47,199 this? 207 00:06:47,199 --> 00:06:48,960 The bloodier the water, it means the 208 00:06:48,960 --> 00:06:51,520 more fish are there. And so where 209 00:06:51,520 --> 00:06:53,199 there's the fiercest competition, 210 00:06:53,199 --> 00:06:56,080 there's also often times the biggest 211 00:06:56,080 --> 00:06:59,599 rewards. Now, that being said, how do we 212 00:06:59,599 --> 00:07:02,000 merge this concept with the idea of you 213 00:07:02,000 --> 00:07:03,440 should niche down? Wait, Alex, I thought 214 00:07:03,440 --> 00:07:04,639 you wrote a book that said, "Hey, the 215 00:07:04,639 --> 00:07:06,400 riches are in the niches." Right? So, 216 00:07:06,400 --> 00:07:08,720 how do we merge these two ideas? Let me 217 00:07:08,720 --> 00:07:10,000 explain because I get questions about 218 00:07:10,000 --> 00:07:12,240 this. In the beginning, you want to 219 00:07:12,240 --> 00:07:14,800 artificially constrain the pond that 220 00:07:14,800 --> 00:07:16,639 you're going after so that you can 221 00:07:16,639 --> 00:07:19,039 compete in a place where the sharks 222 00:07:19,039 --> 00:07:21,919 aren't swimming. Okay? So, you want to 223 00:07:21,919 --> 00:07:24,720 be the biggest guy in a puddle. That's 224 00:07:24,720 --> 00:07:26,319 what you want to do. Biggest guy in a 225 00:07:26,319 --> 00:07:28,800 puddle. And then you say, "You know 226 00:07:28,800 --> 00:07:30,960 what? I'm going to go from a puddle to a 227 00:07:30,960 --> 00:07:33,199 pond because I think I'm I'm too big for 228 00:07:33,199 --> 00:07:34,639 this puddle." And so, you grow. And then 229 00:07:34,639 --> 00:07:36,639 you go to the pond. And then once you go 230 00:07:36,639 --> 00:07:37,840 from the pond, you say, "You know what? 231 00:07:37,840 --> 00:07:40,319 I'm going to go to a lake. Now I'm in a 232 00:07:40,319 --> 00:07:42,560 lake because I'm a even bigger fishy. 233 00:07:42,560 --> 00:07:45,120 Right now I'm in a lake. And then 234 00:07:45,120 --> 00:07:46,400 eventually you get to the point where 235 00:07:46,400 --> 00:07:48,800 you say, you know what, I think that I'm 236 00:07:48,800 --> 00:07:51,599 big enough to go into open class, open 237 00:07:51,599 --> 00:07:54,479 market and fight in the ocean. Now, if 238 00:07:54,479 --> 00:07:57,280 we were to look at this trajectory, 239 00:07:57,280 --> 00:08:01,440 I started as a trainer 240 00:08:01,440 --> 00:08:04,160 and I talked about nutrition and stuff 241 00:08:04,160 --> 00:08:08,080 and then I talked about gym stuff 242 00:08:08,080 --> 00:08:11,919 and then I started talking about 243 00:08:11,919 --> 00:08:14,479 business stuff. 244 00:08:14,479 --> 00:08:17,199 So, you're going to have evolutions 245 00:08:17,199 --> 00:08:19,199 where you can get big enough for a pond 246 00:08:19,199 --> 00:08:21,680 that you can move on from the pond to 247 00:08:21,680 --> 00:08:24,080 the lake and the lake to the ocean. It's 248 00:08:24,080 --> 00:08:25,919 just that it's directly correlated with 249 00:08:25,919 --> 00:08:28,800 your skill and your experience. And so, 250 00:08:28,800 --> 00:08:30,720 the reason that the the riches are in 251 00:08:30,720 --> 00:08:32,159 the niches is that when you're there, 252 00:08:32,159 --> 00:08:33,200 number one, you're competing against 253 00:08:33,200 --> 00:08:35,200 fewer people. And so, the upside is 254 00:08:35,200 --> 00:08:36,719 capped typically. Now, it's usually 255 00:08:36,719 --> 00:08:38,320 capped at way higher than you think it 256 00:08:38,320 --> 00:08:40,800 is, but it is capped to a degree. And 257 00:08:40,800 --> 00:08:43,279 that's okay. But as a result, because we 258 00:08:43,279 --> 00:08:44,640 are niched down, we're able to charge 259 00:08:44,640 --> 00:08:46,880 niche prices which give us more profit, 260 00:08:46,880 --> 00:08:48,320 more pricing power because there's fewer 261 00:08:48,320 --> 00:08:49,839 people. There's fewer things to compare 262 00:08:49,839 --> 00:08:52,240 you against, right? And so there does 263 00:08:52,240 --> 00:08:55,360 come a time where you can go uh move the 264 00:08:55,360 --> 00:08:57,839 market, right? Move your market rather 265 00:08:57,839 --> 00:08:59,680 um to go after a different segment or a 266 00:08:59,680 --> 00:09:03,200 broader segment. So let me walk walk 267 00:09:03,200 --> 00:09:04,720 through what you can how to think 268 00:09:04,720 --> 00:09:07,920 through this evolution for a business. 269 00:09:07,920 --> 00:09:10,560 So let's say that your current business 270 00:09:10,560 --> 00:09:13,920 is this little dot here. Okay, 271 00:09:13,920 --> 00:09:15,600 there are five directions that we can 272 00:09:15,600 --> 00:09:18,080 move with this dot. We can go. So let's 273 00:09:18,080 --> 00:09:20,399 imagine this is a you've got a triangle 274 00:09:20,399 --> 00:09:22,000 of a marketplace. Okay, so this is where 275 00:09:22,000 --> 00:09:24,560 you this is where you inhabit. You can 276 00:09:24,560 --> 00:09:28,480 go up market. All right. So for example, 277 00:09:28,480 --> 00:09:31,519 um in my gym launch days, I could 278 00:09:31,519 --> 00:09:33,680 instead of serving single location 279 00:09:33,680 --> 00:09:35,760 fragmented gym owners, I could go to 280 00:09:35,760 --> 00:09:39,040 franchisers, right? multilocation owners 281 00:09:39,040 --> 00:09:41,680 and franchisers. So I have oneoff gyms 282 00:09:41,680 --> 00:09:44,160 here. Now the next direction, so this is 283 00:09:44,160 --> 00:09:46,080 direction number one I can do. Direction 284 00:09:46,080 --> 00:09:49,360 number two is I can go down market which 285 00:09:49,360 --> 00:09:51,519 would be that I could go after trainers. 286 00:09:51,519 --> 00:09:52,959 There's way more trainers. They have way 287 00:09:52,959 --> 00:09:54,480 less buying power, but there's a lot of 288 00:09:54,480 --> 00:09:56,080 them. There's fewer franchisers than 289 00:09:56,080 --> 00:09:57,360 there are gyms and there's fewer gyms 290 00:09:57,360 --> 00:10:00,240 than there are trainers. Pyramid, right? 291 00:10:00,240 --> 00:10:02,399 So that's the second thing we can do. 292 00:10:02,399 --> 00:10:04,959 The next thing we can do is we can go 293 00:10:04,959 --> 00:10:06,640 adjacent. 294 00:10:06,640 --> 00:10:08,000 So instead of gyms, I say, you know 295 00:10:08,000 --> 00:10:12,600 what? I think I can help Cyros. 296 00:10:13,360 --> 00:10:14,640 That's what I think I'm going to do. I'm 297 00:10:14,640 --> 00:10:15,760 going to take my systems and I'm going 298 00:10:15,760 --> 00:10:17,200 to go into chiropractors. That'd be an 299 00:10:17,200 --> 00:10:20,320 adjacent market. I could also go 300 00:10:20,320 --> 00:10:22,720 broader, right? Which would mean that I 301 00:10:22,720 --> 00:10:25,279 would look at this way, 302 00:10:25,279 --> 00:10:27,120 which means instead of gyms, maybe I 303 00:10:27,120 --> 00:10:28,800 talk about health and wellness in 304 00:10:28,800 --> 00:10:30,399 general. And so that means that I could 305 00:10:30,399 --> 00:10:33,519 go after Cyros, 306 00:10:33,519 --> 00:10:35,600 med spas, 307 00:10:35,600 --> 00:10:38,800 anybody, you know, weight loss clinics, 308 00:10:38,800 --> 00:10:41,839 all of these things are now broader. 309 00:10:41,839 --> 00:10:44,800 Or I can go 310 00:10:44,800 --> 00:10:48,640 narrower. So instead of gyms, I say I'm 311 00:10:48,640 --> 00:10:51,600 only going to work with spin studios. 312 00:10:51,600 --> 00:10:53,360 I'm only going to work with dancing 313 00:10:53,360 --> 00:10:56,720 studios. So this is our 314 00:10:56,720 --> 00:10:59,600 fifth. This is our fourth. This is our 315 00:10:59,600 --> 00:11:02,160 third. So that gives you five directions 316 00:11:02,160 --> 00:11:05,440 that you can go in to change the 317 00:11:05,440 --> 00:11:06,800 direction of the market that you choose 318 00:11:06,800 --> 00:11:09,440 to play it. Now, I outlined this and 319 00:11:09,440 --> 00:11:10,480 what's interesting is that most people 320 00:11:10,480 --> 00:11:11,519 who are especially smaller business 321 00:11:11,519 --> 00:11:12,640 owners have never even defined this to 322 00:11:12,640 --> 00:11:13,680 begin with and they pretty much just 323 00:11:13,680 --> 00:11:15,600 accept people's money as long as they 324 00:11:15,600 --> 00:11:16,800 have a pulse and a credit card. There's 325 00:11:16,800 --> 00:11:18,160 obviously two requirements. Well, let's 326 00:11:18,160 --> 00:11:19,360 say pulse is optional as long as they 327 00:11:19,360 --> 00:11:20,720 have a credit card. Kidding that they 328 00:11:20,720 --> 00:11:22,240 accept. But the thing is is that like 329 00:11:22,240 --> 00:11:23,920 you want to get really really clear on 330 00:11:23,920 --> 00:11:26,560 this because if you don't your customers 331 00:11:26,560 --> 00:11:28,079 will be confused because they won't know 332 00:11:28,079 --> 00:11:31,040 what you're really about. So the tactics 333 00:11:31,040 --> 00:11:34,320 for you if you're like all right 334 00:11:34,320 --> 00:11:36,240 I am not getting because typically 335 00:11:36,240 --> 00:11:37,839 people will say that they are in too 336 00:11:37,839 --> 00:11:39,200 small of a market because they're not 337 00:11:39,200 --> 00:11:40,560 getting as many leads as they want which 338 00:11:40,560 --> 00:11:42,320 are two completely different issues 339 00:11:42,320 --> 00:11:44,959 right and so if you can at least believe 340 00:11:44,959 --> 00:11:46,959 believe you know believe the idea that I 341 00:11:46,959 --> 00:11:50,000 have um that there is other ways to get 342 00:11:50,000 --> 00:11:51,760 customers than you're currently doing 343 00:11:51,760 --> 00:11:53,839 which I'll refer to back here what you 344 00:11:53,839 --> 00:11:55,920 do is you say how do I make content in 345 00:11:55,920 --> 00:11:58,000 more places how do I make more of it how 346 00:11:58,000 --> 00:11:59,839 do I make it better and then eventually 347 00:11:59,839 --> 00:12:02,000 you say how do I also run ads? How do I 348 00:12:02,000 --> 00:12:04,320 also pair outreach with that? And that 349 00:12:04,320 --> 00:12:06,240 is how you can achieve omnipresence as a 350 00:12:06,240 --> 00:12:08,639 business and so you need to do more in 351 00:12:08,639 --> 00:12:11,920 more places even better consistently for 352 00:12:11,920 --> 00:12:13,600 a long period of time because it's 353 00:12:13,600 --> 00:12:15,440 unlikely that you've actually capped the 354 00:12:15,440 --> 00:12:17,920 market. You are just too unskilled to 355 00:12:17,920 --> 00:12:19,760 capture the significantly larger 356 00:12:19,760 --> 00:12:23,399 percentage of the pie. 357 00:12:23,600 --> 00:12:25,360 And that's okay. And that's what we stay 358 00:12:25,360 --> 00:12:26,959 in for the short term. And then 359 00:12:26,959 --> 00:12:28,240 eventually as you get better, you can 360 00:12:28,240 --> 00:12:30,240 expand it and expand it and expand it 361 00:12:30,240 --> 00:12:32,320 and you keep eating and that's all right 362 00:12:32,320 --> 00:12:34,320 and totally normal. Real quick, I have a 363 00:12:34,320 --> 00:12:36,399 gift for you. This is the $100 million 364 00:12:36,399 --> 00:12:38,000 scaling road map. It's something that my 365 00:12:38,000 --> 00:12:39,600 team and I put 200 plus hours into 366 00:12:39,600 --> 00:12:41,440 building and breaking the stages of 367 00:12:41,440 --> 00:12:43,519 scaling into 10 steps. All right? And so 368 00:12:43,519 --> 00:12:44,880 what we did is we broke down everything 369 00:12:44,880 --> 00:12:47,040 that got us basically got us stuck and 370 00:12:47,040 --> 00:12:49,200 what we did to break free at each level 371 00:12:49,200 --> 00:12:51,120 of the business. And if you'd like to 372 00:12:51,120 --> 00:12:52,560 know what product, marketing, sales, 373 00:12:52,560 --> 00:12:54,639 customer service, IT, recruiting, human 374 00:12:54,639 --> 00:12:56,480 uh resources, and finance look like at 375 00:12:56,480 --> 00:12:58,639 the stage that you're currently at, this 376 00:12:58,639 --> 00:13:00,160 is a free gift. So all you have to do is 377 00:13:00,160 --> 00:13:02,079 go to aquis.com/roadmap. You can plug in 378 00:13:02,079 --> 00:13:03,680 your business information. And if you 379 00:13:03,680 --> 00:13:06,000 want our help, you want my help to help 380 00:13:06,000 --> 00:13:07,120 you break through whatever level of 381 00:13:07,120 --> 00:13:08,240 scaling you're at. This is not a 382 00:13:08,240 --> 00:13:09,279 promise. I'm just saying we'd love to 383 00:13:09,279 --> 00:13:10,959 help. Um on the thank you page, you can 384 00:13:10,959 --> 00:13:13,200 book a call. Uh every month we have a 385 00:13:13,200 --> 00:13:14,639 workshop out here at my headquarters. 386 00:13:14,639 --> 00:13:16,079 you actually talked to my real team that 387 00:13:16,079 --> 00:13:18,160 does does our marketing, does our 388 00:13:18,160 --> 00:13:19,680 emails, does our ads, does our copy, 389 00:13:19,680 --> 00:13:21,600 does our does our does our sales, does 390 00:13:21,600 --> 00:13:23,120 our finance, does our recruiting, the 391 00:13:23,120 --> 00:13:24,320 real people are doing this at a very 392 00:13:24,320 --> 00:13:26,160 high level. And what's really cool about 393 00:13:26,160 --> 00:13:27,920 that is that they can typically find and 394 00:13:27,920 --> 00:13:29,279 spot what the constraints are in a 395 00:13:29,279 --> 00:13:31,120 business like that. And so it's one of 396 00:13:31,120 --> 00:13:32,000 the most valuable things that I could 397 00:13:32,000 --> 00:13:33,440 possibly do. Obviously, you know, space 398 00:13:33,440 --> 00:13:34,480 is limited based on our actual 399 00:13:34,480 --> 00:13:35,839 headquarters. Um, but if that's 400 00:13:35,839 --> 00:13:36,880 interesting, on the thank you page, you 401 00:13:36,880 --> 00:13:38,399 can book a call. No pressure. This is a 402 00:13:38,399 --> 00:13:39,600 gift either way. It's absolutely free. 403 00:13:39,600 --> 00:13:40,880 Now, I said at the very beginning, if 404 00:13:40,880 --> 00:13:42,880 you're a local market, you can this can 405 00:13:42,880 --> 00:13:44,320 sometimes bite you. So, I want to give 406 00:13:44,320 --> 00:13:45,440 some of the local guys, which are 407 00:13:45,440 --> 00:13:46,880 usually like 35% of people are listening 408 00:13:46,880 --> 00:13:48,480 to this. Um, so I'm going to go real 409 00:13:48,480 --> 00:13:50,079 quick for you guys, what you can 410 00:13:50,079 --> 00:13:52,560 actually do to expand how much you can 411 00:13:52,560 --> 00:13:55,120 make with just a single location. So, 412 00:13:55,120 --> 00:13:57,839 number one is you can expand your actual 413 00:13:57,839 --> 00:13:59,600 location. So, that means you knock down 414 00:13:59,600 --> 00:14:02,079 walls, you add seats, uh you just 415 00:14:02,079 --> 00:14:03,600 increase efficiency. Like, how can I get 416 00:14:03,600 --> 00:14:07,199 more um from my existing four walls? How 417 00:14:07,199 --> 00:14:09,040 do I get more out of it? Like for me, 418 00:14:09,040 --> 00:14:10,639 um, when I started getting too crowded 419 00:14:10,639 --> 00:14:12,880 at my first gym, I, you know, cut the 420 00:14:12,880 --> 00:14:14,639 class times from 45 minutes to 30 421 00:14:14,639 --> 00:14:16,560 minutes. Um, and by doing that, I got, 422 00:14:16,560 --> 00:14:17,920 you know, one and a half times more 423 00:14:17,920 --> 00:14:19,680 classes in. I cut out the like breaks 424 00:14:19,680 --> 00:14:21,040 between classes, so again, I could fit 425 00:14:21,040 --> 00:14:22,880 more people in. I could also extend and 426 00:14:22,880 --> 00:14:24,800 open more hours. All of those things 427 00:14:24,800 --> 00:14:26,560 expand your existing location. The 428 00:14:26,560 --> 00:14:28,560 second thing that you can do is what I 429 00:14:28,560 --> 00:14:30,000 just walked through, which is you add 430 00:14:30,000 --> 00:14:32,560 more channels. So, okay, you're posting 431 00:14:32,560 --> 00:14:34,480 on Instagram. Are you posting on X? Are 432 00:14:34,480 --> 00:14:36,800 you posting on YouTube? Are you posting 433 00:14:36,800 --> 00:14:38,639 on Facebook? Are you posting on Tik Tok? 434 00:14:38,639 --> 00:14:42,360 Like you expand channels. 435 00:14:43,360 --> 00:14:45,040 And I would say that many of you guys 436 00:14:45,040 --> 00:14:47,360 have heard my rule of uh one avatar, one 437 00:14:47,360 --> 00:14:48,800 product, one channel until you get to a 438 00:14:48,800 --> 00:14:50,800 million dollars a year. The only 439 00:14:50,800 --> 00:14:53,680 exception to this is sometimes local 440 00:14:53,680 --> 00:14:55,199 businesses. Now, if you're in, I would 441 00:14:55,199 --> 00:14:56,880 say an A or B market, you could totally 442 00:14:56,880 --> 00:14:58,480 just do that to get to to get to a 443 00:14:58,480 --> 00:15:00,560 million a year. if you're in like a C or 444 00:15:00,560 --> 00:15:01,920 D market. So, I would say I don't know 445 00:15:01,920 --> 00:15:02,959 what the numbers are there, but I'm 446 00:15:02,959 --> 00:15:05,440 assuming it's probably like less than 447 00:15:05,440 --> 00:15:08,560 50,000 people in like a 10 mile radius 448 00:15:08,560 --> 00:15:10,639 of where you're at. If you're at less 449 00:15:10,639 --> 00:15:12,399 than 50, then you're going to probably 450 00:15:12,399 --> 00:15:14,079 need to use more than one channel to get 451 00:15:14,079 --> 00:15:15,120 customers because there's just there's 452 00:15:15,120 --> 00:15:16,720 just not as many people. You have to you 453 00:15:16,720 --> 00:15:19,120 have to saturate that tiny market by 454 00:15:19,120 --> 00:15:20,800 getting in in front of more people in 455 00:15:20,800 --> 00:15:23,040 more places. The third thing that you 456 00:15:23,040 --> 00:15:27,560 can do is you open another location. 457 00:15:28,000 --> 00:15:29,680 So you can expand the current one, you 458 00:15:29,680 --> 00:15:31,199 can add channels to drive even more into 459 00:15:31,199 --> 00:15:32,720 the current one, but at a certain point, 460 00:15:32,720 --> 00:15:34,320 you're going to max out your four walls. 461 00:15:34,320 --> 00:15:36,720 And so you just open a new spot. And I 462 00:15:36,720 --> 00:15:38,720 see that as the eventuality of most 463 00:15:38,720 --> 00:15:39,920 these businesses. And I think this is 464 00:15:39,920 --> 00:15:40,720 kind of interesting because a lot of 465 00:15:40,720 --> 00:15:42,160 people feel like they're like, I don't 466 00:15:42,160 --> 00:15:43,360 know if this is a $100 million 467 00:15:43,360 --> 00:15:44,639 opportunity. It's like, well, yeah, your 468 00:15:44,639 --> 00:15:46,320 one store isn't a $100 million 469 00:15:46,320 --> 00:15:47,600 opportunity, but you being able to 470 00:15:47,600 --> 00:15:48,959 duplicate and nail the model and then 471 00:15:48,959 --> 00:15:51,519 scale the model absolutely is. And so if 472 00:15:51,519 --> 00:15:52,720 you have the goal of getting to $10 473 00:15:52,720 --> 00:15:54,160 million a year, you can pretty much do 474 00:15:54,160 --> 00:15:56,639 it in any business. If you have the goal 475 00:15:56,639 --> 00:15:58,320 with with the exception of if you are a 476 00:15:58,320 --> 00:15:59,920 brickandmortar and there's 100 people in 477 00:15:59,920 --> 00:16:01,519 your in your local market, probably not. 478 00:16:01,519 --> 00:16:04,800 But out outside of that um that business 479 00:16:04,800 --> 00:16:06,160 model, even if you were in a tiny 480 00:16:06,160 --> 00:16:07,519 market, could get to 10 million a year, 481 00:16:07,519 --> 00:16:09,440 you just open up in new markets. That's 482 00:16:09,440 --> 00:16:11,759 all you do, right? Most people's goals 483 00:16:11,759 --> 00:16:13,199 are achievable within their current 484 00:16:13,199 --> 00:16:14,720 vehicle. They were just too impatient 485 00:16:14,720 --> 00:16:16,399 and believe that there's another shiny 486 00:16:16,399 --> 00:16:17,519 object that someone will get there 487 00:16:17,519 --> 00:16:19,120 faster. But if you take the natural 488 00:16:19,120 --> 00:16:20,399 extreme and say, "If I only did one 489 00:16:20,399 --> 00:16:21,680 thing for 40 years, do I think I'd be 490 00:16:21,680 --> 00:16:23,440 successful?" Probably. And so if you 491 00:16:23,440 --> 00:16:25,040 knew that to be true, then that would 492 00:16:25,040 --> 00:16:26,480 give you a very strong reason to stick 493 00:16:26,480 --> 00:16:28,160 with whatever you're doing. Because let 494 00:16:28,160 --> 00:16:30,639 me give you a visual for this. This is 495 00:16:30,639 --> 00:16:33,279 the cost of switching. So if let's say 496 00:16:33,279 --> 00:16:36,720 that you're in year three 497 00:16:36,720 --> 00:16:39,199 of your current current business, okay, 498 00:16:39,199 --> 00:16:40,399 or current opportunity, it doesn't 499 00:16:40,399 --> 00:16:42,000 really matter what it is. So this is 500 00:16:42,000 --> 00:16:43,600 one, this is year two, this is year 501 00:16:43,600 --> 00:16:46,480 three. Okay? Now, what people want to 502 00:16:46,480 --> 00:16:48,079 convince themselves is that they're 503 00:16:48,079 --> 00:16:49,600 like, I want to start this new thing. 504 00:16:49,600 --> 00:16:51,440 Okay, that's fine. You want to start 505 00:16:51,440 --> 00:16:53,120 this new thing. So, let's see that year 506 00:16:53,120 --> 00:16:54,959 one of this new thing is higher. Okay, 507 00:16:54,959 --> 00:16:56,399 that's fine. This one is a little bit 508 00:16:56,399 --> 00:16:58,160 higher than this one and year two. But 509 00:16:58,160 --> 00:16:59,839 the thing is is that this is year one of 510 00:16:59,839 --> 00:17:02,160 this year, 511 00:17:02,160 --> 00:17:06,120 but it's year four here. 512 00:17:07,439 --> 00:17:12,160 You're still behind. And not only that, 513 00:17:12,160 --> 00:17:14,799 growth when you get bigger is easier 514 00:17:14,799 --> 00:17:18,600 than growth when you're smaller. 515 00:17:19,919 --> 00:17:21,439 and you're like, "Okay, well maybe maybe 516 00:17:21,439 --> 00:17:23,919 this faster rate of growth I'll be able 517 00:17:23,919 --> 00:17:25,839 to catch up. 518 00:17:25,839 --> 00:17:28,000 Okay, well now you're year two, but now 519 00:17:28,000 --> 00:17:30,720 we're at year five over here, right?" 520 00:17:30,720 --> 00:17:32,799 And so the head start that you give 521 00:17:32,799 --> 00:17:35,840 yourself by sticking with something like 522 00:17:35,840 --> 00:17:37,520 sticking with it is how you get the head 523 00:17:37,520 --> 00:17:39,200 start. It's how you keep the head start 524 00:17:39,200 --> 00:17:41,440 that you already began. That's something 525 00:17:41,440 --> 00:17:43,039 that I think so many people miss when 526 00:17:43,039 --> 00:17:44,160 they're trying to go to this next 527 00:17:44,160 --> 00:17:46,080 opportunity. Unless there is something 528 00:17:46,080 --> 00:17:47,760 inherently wrong with the assumption 529 00:17:47,760 --> 00:17:50,000 that you have and skill is not the 530 00:17:50,000 --> 00:17:52,480 deficiency that you need to overcome, 531 00:17:52,480 --> 00:17:54,880 which it often is. Most of the time, 532 00:17:54,880 --> 00:17:56,240 people get stuck on things that I call 533 00:17:56,240 --> 00:17:57,679 features, not bugs, and this isn't my 534 00:17:57,679 --> 00:17:59,600 invention, is that there's an element of 535 00:17:59,600 --> 00:18:00,960 your business that makes it hard. 536 00:18:00,960 --> 00:18:02,480 There's an element of every business 537 00:18:02,480 --> 00:18:04,640 that makes it hard. But that's what 538 00:18:04,640 --> 00:18:05,760 makes it a business, and that's why 539 00:18:05,760 --> 00:18:07,520 you're compensated for it. If you're in 540 00:18:07,520 --> 00:18:09,039 the cleaning business, the difficulty 541 00:18:09,039 --> 00:18:10,320 you're going to have is attracting and 542 00:18:10,320 --> 00:18:12,000 retaining high-quality talent. If you're 543 00:18:12,000 --> 00:18:13,440 in the fitness business, the difficulty 544 00:18:13,440 --> 00:18:15,440 is attracting customers and customer 545 00:18:15,440 --> 00:18:17,120 retention because people are inherently 546 00:18:17,120 --> 00:18:19,360 really shaky um about staying with their 547 00:18:19,360 --> 00:18:20,720 fitness goals, but they typically stick 548 00:18:20,720 --> 00:18:22,080 with their cleaners for a really long 549 00:18:22,080 --> 00:18:25,520 time, right? And so, every business has 550 00:18:25,520 --> 00:18:27,919 elements that make it shitty. It's just 551 00:18:27,919 --> 00:18:29,840 the name of the game. And you know what? 552 00:18:29,840 --> 00:18:32,000 I'll give you a different frame on this. 553 00:18:32,000 --> 00:18:34,160 So, if you were to think about different 554 00:18:34,160 --> 00:18:35,760 business models. So, let's think about I 555 00:18:35,760 --> 00:18:36,960 I doubt many of you guys have heard 556 00:18:36,960 --> 00:18:38,880 this, so this is pretty sweet. So, let's 557 00:18:38,880 --> 00:18:43,120 say that you've got uh e-commerce, 558 00:18:43,120 --> 00:18:45,440 you've got uh let's say you've got 559 00:18:45,440 --> 00:18:48,080 service, 560 00:18:48,080 --> 00:18:52,480 you've got um let's say info, education, 561 00:18:52,480 --> 00:18:54,799 media, and let's say you've got SAS. All 562 00:18:54,799 --> 00:18:57,919 right, so software. Okay, so let's say 563 00:18:57,919 --> 00:18:58,799 that these are four different 564 00:18:58,799 --> 00:19:00,559 opportunities. Each of these 565 00:19:00,559 --> 00:19:03,600 opportunities has a different shape. 566 00:19:03,600 --> 00:19:07,840 So, info looks like this. 567 00:19:07,840 --> 00:19:09,840 starts really fast, very difficult to 568 00:19:09,840 --> 00:19:12,960 scale. SAS is the opposite. Starts 569 00:19:12,960 --> 00:19:14,400 really, really slow, scales really, 570 00:19:14,400 --> 00:19:16,640 really fast. 571 00:19:16,640 --> 00:19:18,960 Ecom is more like this. You can scale 572 00:19:18,960 --> 00:19:20,880 fast, but there's difficulty with 573 00:19:20,880 --> 00:19:22,960 typically cash flow because you have to 574 00:19:22,960 --> 00:19:24,880 continue to buy more inventory. Uh you 575 00:19:24,880 --> 00:19:26,080 have supply chain issues. You have to 576 00:19:26,080 --> 00:19:27,840 switch suppliers, switch 3PL so they can 577 00:19:27,840 --> 00:19:29,120 handle your volume. All of this stuff 578 00:19:29,120 --> 00:19:30,960 happens as you continue to grow. So, 579 00:19:30,960 --> 00:19:35,559 it's more like it's more like this. 580 00:19:35,600 --> 00:19:37,760 That's the shape of ecom, right? And 581 00:19:37,760 --> 00:19:39,360 then service businesses are more like 582 00:19:39,360 --> 00:19:41,120 this, 583 00:19:41,120 --> 00:19:44,720 the slowest, but they are steady. And so 584 00:19:44,720 --> 00:19:47,440 when you see these four shapes, 585 00:19:47,440 --> 00:19:49,600 many of you guys just hit the crappy 586 00:19:49,600 --> 00:19:51,520 part of whatever the opportunity that 587 00:19:51,520 --> 00:19:53,200 you're on is, and then say there's 588 00:19:53,200 --> 00:19:54,320 something wrong with my business, 589 00:19:54,320 --> 00:19:56,000 therefore I should stop. Rather than 590 00:19:56,000 --> 00:19:58,400 seeing it as what it is, which is this 591 00:19:58,400 --> 00:20:00,160 is just the nature of how this business 592 00:20:00,160 --> 00:20:03,120 works. This is a feature, not a bug. 593 00:20:03,120 --> 00:20:04,400 It's going to be harder for you to 594 00:20:04,400 --> 00:20:06,240 attract really good talent in 595 00:20:06,240 --> 00:20:08,640 engineering and build software and 596 00:20:08,640 --> 00:20:10,000 you're probably going to be not 597 00:20:10,000 --> 00:20:11,679 profitable because most software sells 598 00:20:11,679 --> 00:20:14,240 for lower ticket most for a period of 599 00:20:14,240 --> 00:20:15,600 time and it takes a long time to get a 600 00:20:15,600 --> 00:20:17,360 product to actually be good and so 601 00:20:17,360 --> 00:20:18,799 you're going to basically burn money, 602 00:20:18,799 --> 00:20:20,240 burn time for a long period and then 603 00:20:20,240 --> 00:20:21,919 eventually you can scale to the moon but 604 00:20:21,919 --> 00:20:23,440 it takes a long time sometimes years to 605 00:20:23,440 --> 00:20:24,400 get there and a lot of people don't have 606 00:20:24,400 --> 00:20:26,960 that level of tolerance. Info on the 607 00:20:26,960 --> 00:20:28,159 other hand is kind of the exact opposite 608 00:20:28,159 --> 00:20:29,440 of that. You can make a lot of money 609 00:20:29,440 --> 00:20:31,120 really quickly, a lot being relative, 610 00:20:31,120 --> 00:20:32,240 right? you're probably not going to 611 00:20:32,240 --> 00:20:34,720 become a billionaire, but you can make a 612 00:20:34,720 --> 00:20:37,360 million dollars and then very quickly it 613 00:20:37,360 --> 00:20:40,799 gets very difficult to scale it. 614 00:20:40,799 --> 00:20:42,320 I say like info is specifically more 615 00:20:42,320 --> 00:20:43,520 like coaching, things like that. And the 616 00:20:43,520 --> 00:20:44,320 reason for that is because there's 617 00:20:44,320 --> 00:20:45,840 almost no no revenue retention. People 618 00:20:45,840 --> 00:20:47,039 don't stay around. Once you learn 619 00:20:47,039 --> 00:20:48,720 something, you learned it. That's why 620 00:20:48,720 --> 00:20:50,720 people graduate school. They learned, 621 00:20:50,720 --> 00:20:52,720 right? Service businesses, the issue is 622 00:20:52,720 --> 00:20:54,960 people because it's a very people people 623 00:20:54,960 --> 00:20:56,720 heavy business. You have to constantly 624 00:20:56,720 --> 00:20:58,720 be hiring, onboarding, and training. And 625 00:20:58,720 --> 00:20:59,760 it depends on the service you're 626 00:20:59,760 --> 00:21:01,280 providing. If you provide weight loss 627 00:21:01,280 --> 00:21:02,640 coaching service or weight loss 628 00:21:02,640 --> 00:21:04,240 services, I use that as the example 629 00:21:04,240 --> 00:21:05,760 obviously because I came from that. You 630 00:21:05,760 --> 00:21:07,600 you have you have it's easy for you to 631 00:21:07,600 --> 00:21:09,280 get talent because lots of people want 632 00:21:09,280 --> 00:21:10,400 to talk about fitness and weight loss 633 00:21:10,400 --> 00:21:11,919 and and and food all day because they're 634 00:21:11,919 --> 00:21:12,960 like really into it. So it's actually 635 00:21:12,960 --> 00:21:14,640 very easy to get good talent and for 636 00:21:14,640 --> 00:21:16,640 below average prices because people 637 00:21:16,640 --> 00:21:18,480 would do it for free. On the flip side, 638 00:21:18,480 --> 00:21:20,480 customers never want to do it and so 639 00:21:20,480 --> 00:21:21,919 they're cancelling all the time. If I 640 00:21:21,919 --> 00:21:23,280 had an accounting firm, it's the 641 00:21:23,280 --> 00:21:25,280 opposite. Accounting firms have super 642 00:21:25,280 --> 00:21:27,039 high annual stick. What's the difficulty 643 00:21:27,039 --> 00:21:29,039 with accounting firms? getting the 644 00:21:29,039 --> 00:21:30,640 people who can do accounting. And it's 645 00:21:30,640 --> 00:21:33,280 almost always this balance, right? If a 646 00:21:33,280 --> 00:21:34,640 lot of people want to do it, there's 647 00:21:34,640 --> 00:21:35,840 going to be a lot of competition. 648 00:21:35,840 --> 00:21:37,280 There's very low barriers to entry. And 649 00:21:37,280 --> 00:21:38,720 as a result, customers have lots of 650 00:21:38,720 --> 00:21:40,240 options and they don't want to do it 651 00:21:40,240 --> 00:21:42,720 themselves. If uh there aren't as many 652 00:21:42,720 --> 00:21:44,240 options and you have supply constraint 653 00:21:44,240 --> 00:21:45,919 industry, then you're going to have 654 00:21:45,919 --> 00:21:48,720 issues getting talent fundamentally. And 655 00:21:48,720 --> 00:21:49,760 you can look at this at the business 656 00:21:49,760 --> 00:21:51,280 level, but you can also look at the at 657 00:21:51,280 --> 00:21:53,679 the at the uh at the industry level. And 658 00:21:53,679 --> 00:21:55,280 so I talk about demand constraints and 659 00:21:55,280 --> 00:21:57,200 supply constraints at the business 660 00:21:57,200 --> 00:21:59,120 level, but you can see if you are way 661 00:21:59,120 --> 00:22:01,280 off track based on do you match with 662 00:22:01,280 --> 00:22:03,440 your industry. If your industry, and by 663 00:22:03,440 --> 00:22:05,120 the way, if you are if you are the 664 00:22:05,120 --> 00:22:06,320 inverse of your industry, you're usually 665 00:22:06,320 --> 00:22:07,600 doing something either really wrong or 666 00:22:07,600 --> 00:22:09,840 really right. Side note, so great way to 667 00:22:09,840 --> 00:22:13,600 think about it. If you can be supply 668 00:22:13,600 --> 00:22:16,799 demand constrained in like the cleaning 669 00:22:16,799 --> 00:22:18,159 business example that I gave, if you 670 00:22:18,159 --> 00:22:20,799 give demand constraints as in I could 671 00:22:20,799 --> 00:22:22,240 take a 100 times more customers than I 672 00:22:22,240 --> 00:22:24,320 currently am with my cleaning thing, 673 00:22:24,320 --> 00:22:25,840 well then you've either figured out 674 00:22:25,840 --> 00:22:27,360 something really amazing with cleaners 675 00:22:27,360 --> 00:22:28,960 to like attract them in and like you're 676 00:22:28,960 --> 00:22:30,880 about to go hypers scale or you're just 677 00:22:30,880 --> 00:22:31,760 starting out and you haven't done 678 00:22:31,760 --> 00:22:33,120 anything yet. There's either something 679 00:22:33,120 --> 00:22:34,720 really right or really wrong with what 680 00:22:34,720 --> 00:22:36,320 you're doing. But most of the time you 681 00:22:36,320 --> 00:22:37,520 probably match the same constraint of 682 00:22:37,520 --> 00:22:39,440 your industry. And the problem with not 683 00:22:39,440 --> 00:22:40,720 being experienced is you think there's 684 00:22:40,720 --> 00:22:42,720 something wrong. And so then you end up 685 00:22:42,720 --> 00:22:45,039 spending multiple years not being allin 686 00:22:45,039 --> 00:22:46,960 on your opportunity and then being upset 687 00:22:46,960 --> 00:22:48,240 that it's not growing as fast as you 688 00:22:48,240 --> 00:22:50,159 want it to grow when in reality you 689 00:22:50,159 --> 00:22:51,440 never really gave it a shot because 690 00:22:51,440 --> 00:22:52,880 you're always looking. You're kind of 691 00:22:52,880 --> 00:22:54,480 like the kind of like the guy who's in 692 00:22:54,480 --> 00:22:56,400 the marriage that they're like, you 693 00:22:56,400 --> 00:22:58,240 know, they they were in love a while ago 694 00:22:58,240 --> 00:23:00,799 and you know they're things are okay but 695 00:23:00,799 --> 00:23:02,480 they you know he's got a wandering eye, 696 00:23:02,480 --> 00:23:03,760 right? He's always looking. He's always 697 00:23:03,760 --> 00:23:04,799 pay you know trying to look for the next 698 00:23:04,799 --> 00:23:06,159 thing, the next girl, the next whatever. 699 00:23:06,159 --> 00:23:07,280 And he's like well my marriage isn't 700 00:23:07,280 --> 00:23:08,640 good. It's like, well, no [ __ ] You're 701 00:23:08,640 --> 00:23:10,480 spending all your time looking at these 702 00:23:10,480 --> 00:23:12,000 other opportunities rather than doubling 703 00:23:12,000 --> 00:23:13,840 down on the thing you got. And when you 704 00:23:13,840 --> 00:23:15,520 double down on the thing you got, 705 00:23:15,520 --> 00:23:17,200 usually when you take the mar it takes 706 00:23:17,200 --> 00:23:19,679 way less time. I would, okay, I'm not 707 00:23:19,679 --> 00:23:21,520 I'm not I'm not going to make broad 708 00:23:21,520 --> 00:23:22,799 sweeping statements on marriages. All 709 00:23:22,799 --> 00:23:24,480 right. But I will say that in my 710 00:23:24,480 --> 00:23:26,240 experience, from my N equals one 711 00:23:26,240 --> 00:23:28,480 marriage, it takes way less time to go 712 00:23:28,480 --> 00:23:30,640 from like we're upset about something to 713 00:23:30,640 --> 00:23:32,640 we're really good than it does to create 714 00:23:32,640 --> 00:23:35,120 the loyalty, the trust, and the track 715 00:23:35,120 --> 00:23:36,559 record that you have from that marriage 716 00:23:36,559 --> 00:23:41,120 with someone else. Real. So, um, 717 00:23:41,120 --> 00:23:42,960 with that being said, that was my my 718 00:23:42,960 --> 00:23:44,720 pest resistance, if you will. That was 719 00:23:44,720 --> 00:23:45,679 the thing that I wanted to talk about 720 00:23:45,679 --> 00:23:47,200 today that was top of mind is that so 721 00:23:47,200 --> 00:23:48,720 many people think that their market is 722 00:23:48,720 --> 00:23:50,320 actually limited when in reaction their 723 00:23:50,320 --> 00:23:52,720 mind is limited. And there are so many 724 00:23:52,720 --> 00:23:54,559 ways to advertise, but you do not have 725 00:23:54,559 --> 00:23:56,559 the skill to advertise it. And so I'll 726 00:23:56,559 --> 00:23:57,520 leave you with a really powerful 727 00:23:57,520 --> 00:23:59,039 question that I think is worth asking 728 00:23:59,039 --> 00:24:00,799 yourself uh when you're in these 729 00:24:00,799 --> 00:24:03,760 situations is instead of saying there 730 00:24:03,760 --> 00:24:07,520 are no good salespeople in my market or 731 00:24:07,520 --> 00:24:10,000 no one can sell like I can sell or I you 732 00:24:10,000 --> 00:24:11,919 know it's really crowded which really is 733 00:24:11,919 --> 00:24:13,360 usually a translation for I can't get 734 00:24:13,360 --> 00:24:15,039 enough leads or leads cost too much by 735 00:24:15,039 --> 00:24:17,840 the way. Um but you say these statements 736 00:24:17,840 --> 00:24:20,240 just frame it into a statement that you 737 00:24:20,240 --> 00:24:22,000 control. 738 00:24:22,000 --> 00:24:25,840 meaning I don't have the skill to get 739 00:24:25,840 --> 00:24:28,480 more leads. I don't have the skill to 740 00:24:28,480 --> 00:24:31,120 attract, hire, manage a good 741 00:24:31,120 --> 00:24:33,919 salesperson. I don't have the skill to 742 00:24:33,919 --> 00:24:36,559 get employees to behave in a way that is 743 00:24:36,559 --> 00:24:37,520 according to the goals that I have in 744 00:24:37,520 --> 00:24:39,679 the business. Those as soon as you state 745 00:24:39,679 --> 00:24:41,120 it in that way, guess who owns the 746 00:24:41,120 --> 00:24:44,240 outcome? You. You become source. You 747 00:24:44,240 --> 00:24:46,480 become the one who can change it. And so 748 00:24:46,480 --> 00:24:48,880 I would just like there it just does not 749 00:24:48,880 --> 00:24:51,840 serve you to cast your power outside of 750 00:24:51,840 --> 00:24:54,080 yourself and give that as the reason for 751 00:24:54,080 --> 00:24:56,320 why you lack the success that you want. 752 00:24:56,320 --> 00:24:58,559 Here's the crazy part. You could be 753 00:24:58,559 --> 00:25:00,080 right. 754 00:25:00,080 --> 00:25:03,120 And so what? 755 00:25:03,120 --> 00:25:06,799 Like some prizes aren't worth winning. 756 00:25:06,799 --> 00:25:08,480 Like if you want to play the pity game 757 00:25:08,480 --> 00:25:10,320 and you want to win the pity award for 758 00:25:10,320 --> 00:25:12,720 for for person who was born with most 759 00:25:12,720 --> 00:25:14,320 inconveniences or person who had the 760 00:25:14,320 --> 00:25:16,240 worst things happen to them, you can win 761 00:25:16,240 --> 00:25:18,159 that award. The question is just do you 762 00:25:18,159 --> 00:25:20,320 want it? Is that prize worth playing 763 00:25:20,320 --> 00:25:23,039 for? Is it worth competing for? For me, 764 00:25:23,039 --> 00:25:24,799 when I see when I hear or see a 765 00:25:24,799 --> 00:25:26,400 situation like that, there's also 766 00:25:26,400 --> 00:25:28,320 something that I think is the same 767 00:25:28,320 --> 00:25:30,960 power, if not more powerful, which is 768 00:25:30,960 --> 00:25:33,120 this person was able to win despite 769 00:25:33,120 --> 00:25:37,279 that. And that's a story that only you 770 00:25:37,279 --> 00:25:40,400 can have. And the more [ __ ] up your 771 00:25:40,400 --> 00:25:42,960 childhood, the more [ __ ] up the the 772 00:25:42,960 --> 00:25:44,480 things that you went through to get to 773 00:25:44,480 --> 00:25:47,679 where you are are, the stronger that 774 00:25:47,679 --> 00:25:49,360 story is for the people who follow 775 00:25:49,360 --> 00:25:51,279 behind you and look up to you, the more 776 00:25:51,279 --> 00:25:53,919 you can serve as an example for other 777 00:25:53,919 --> 00:25:56,480 people who have suffered the same things 778 00:25:56,480 --> 00:25:57,919 that you've suffered or suffered worse 779 00:25:57,919 --> 00:25:59,760 than you suffered. And I think it's like 780 00:25:59,760 --> 00:26:02,720 you rob yourself of that opportunity by 781 00:26:02,720 --> 00:26:05,200 protecting your ego and saying that it 782 00:26:05,200 --> 00:26:06,799 was because of this other thing. And 783 00:26:06,799 --> 00:26:08,799 maybe you're right, but wouldn't it be 784 00:26:08,799 --> 00:26:12,240 cooler to be right about the fact that 785 00:26:12,240 --> 00:26:14,799 that was true and you won instead and 786 00:26:14,799 --> 00:26:16,720 you won anyways and you succeeded 787 00:26:16,720 --> 00:26:18,799 despite that? I think that's a much 788 00:26:18,799 --> 00:26:22,000 cooler story. And I think that if we use 789 00:26:22,000 --> 00:26:23,679 if we use the story frame, which is one 790 00:26:23,679 --> 00:26:25,919 of my favorite razors, which is that 791 00:26:25,919 --> 00:26:27,440 when you're 85 and you're and you're 792 00:26:27,440 --> 00:26:29,679 split between two choices in life, pick 793 00:26:29,679 --> 00:26:31,600 the cooler story because at the end of 794 00:26:31,600 --> 00:26:32,559 your life, it's the only thing you're 795 00:26:32,559 --> 00:26:35,039 going to be left with anyways. And when 796 00:26:35,039 --> 00:26:36,480 you have these two choices, there's 797 00:26:36,480 --> 00:26:39,600 usually the the hard thing uh which is 798 00:26:39,600 --> 00:26:41,919 the right thing and the other way. And 799 00:26:41,919 --> 00:26:42,960 the reason that I think you should 800 00:26:42,960 --> 00:26:45,120 always take the hard thing is because if 801 00:26:45,120 --> 00:26:46,880 the easy thing were the right thing, you 802 00:26:46,880 --> 00:26:48,400 wouldn't have had to make this decision 803 00:26:48,400 --> 00:26:50,080 because you would have already done it. 804 00:26:50,080 --> 00:26:51,760 And so you're only hesitating because 805 00:26:51,760 --> 00:26:54,640 it's harder than you58276

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