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There's a single reason why most people
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stay broke and most businesses stay
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small. So, I've been in business for 14
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years. I have a portfolio companies,
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acquisition.com, that last year did over
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$250 million in aggregate revenue. And
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the number one excuse that I hear from
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entrepreneurs about why they haven't
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grown is that their market is saturated.
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It's too small. There's so many people.
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It's super competitive. It's red ocean.
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Everyone has these different terms.
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Like, I don't want to start this thing
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because there's so many people doing it.
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Here's what's insane. 99% of people who
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say this are completely wrong. And so
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unless you're selling to 140 people in a
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rural town in the middle of nowhere,
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your market is probably a hundred or a
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thousand times bigger than you think.
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And the average entrepreneur has tapped
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into less than 1% of the actual market.
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And so there is a massive gap between
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how you see your market, how you
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perceive your market, how big it
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actually is. Once you figure that out,
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you'll realize you've been looking at
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your business through a keyhole when
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there's actually a massive door in front
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of you that you can open up and see what
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it truly is. And so what I'm about to
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tell you completely change how you see
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your business's potential is total
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addressable market. And you'll see why
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it's actually good to go into saturated
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markets. Why red oceans could actually
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be an amazing opportunity for you. And
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it starts with understanding why this
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limiting belief exists to begin with.
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For the most part, in my opinion, is
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that people want to protect their egos.
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They say that their market is too small.
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And that's the reason they haven't been
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able to scale. I can't scale my ads past
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$1,000 a day because I think I've
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saturated my market. No, bro. You
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haven't saturated your market. You
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haven't saturated Facebook. Your ads
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suck. You don't know different levels of
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awareness. You only know how to
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advertise to an avatar that understands
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the solution and product that you're
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selling. As soon as you get above that,
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there's a much larger market above that
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that could actually buy your stuff. But
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because you don't know how to advertise,
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you're unable to reach it. And rather
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than say, I do not know how to advertise
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in a way that gets more leads. I do not
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know how to to scale. Instead, you say
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the market is too small. real. Now, I
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want to be clear here. If you have a
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local business, it is possible, like my
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140 person example, it is possible that
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you're in a market that literally
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there's there's 140 people in your
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market and you're in the middle of the
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Sarah desert. Yeah, it's probably not
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going to work. But most of the time,
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even in local markets, if you're in like
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an A, you know, or A market or B market,
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there's a million people in your city,
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there's 400,000 people in your city, if
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you need 200 to make business work, you
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are fine. There's other things that are
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holding you back. If you're in basically
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any other industry, which you can look
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up from like Google industry revenue,
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the likely that you have tapped your
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market, it's almost impossible. And the
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thing is is that it is still one of the
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most commonly stated things and least
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commonly true. And so I'll tell you a
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quick story about this and then I want
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to show you a really powerful visual.
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When I had gym launch, I wanted to start
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doing outbound. Rather, I didn't want to
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start doing outbound. I was convinced to
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do outbound because the story about
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site. So I had a conversation with uh a
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guy who was a lead sales rep. He was we
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were going to we were recruiting him in
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and I asked him how they currently get
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leads at his company and he was actually
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in the gym business. I didn't find this
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out until I got into the interview and
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he was selling uh gym software. I asked
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him how much they were doing a month and
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they were doing um 10 million a month
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and I was like holy canoli. I've never
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even heard of this business. And I said,
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"Okay, well then how are you getting all
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your leads?" He said, "Oh, we just do
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outbound." And I was like, "That's
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insane. I didn't know outbound could
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generate that kind of demand." But here
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was this company that I had never heard
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of that at the time was doing five times
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more revenue than I was doing and it
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broke a belief for me. So let me give
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you this this visual that I think is
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super powerful for understanding this.
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So let's imagine that this is 100% of
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the pie. This is the entirety of the
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market, right? So if you had 100% access
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to the market, you'd be super happy. Now
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this is what happens in people's minds
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when a competitor comes in. So you say,
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"Oh my god, there's them and there's me.
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Oh, I guess I will be medium happy about
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this situation." And then let's say you
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have
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two more competitors that come in.
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Now you're very sad because you're like,
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"Wait, I used to have this whole pie.
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Now I only have a quarter of the pie."
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This is false. This belief set will keep
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you poor or at least poorer than you
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would otherwise be if you adopted a
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different perspective. So you currently
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advertise in one way using one specific
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platform and one specific medium on that
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platform. And so this little this little
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red let's red slice of pie here, right?
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What is it in in actuality? Well, let me
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show you.
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This is what that little slice of pie
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looks like
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when we actually consider the size of
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the market and the aggregate attention
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that exists. It's so small you can
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barely even see that it's happening. And
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this could be just all the different
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platforms on which content, let's say
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content is how you get your customers.
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Maybe this is Instagram, this is
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Facebook, this is Tik Tok, this is uh
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YouTube, this is X, this is radio, this
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is TV, this is tabula, this is Google
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search, this is direct mail, this is
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email, right? Like you can keep going.
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This is school. All of these and you're
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here and you're saying, "Hey, I think
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I've cut my market into like there's
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only there's only uh I only have a
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quarter of the market that's available
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to me." But wait, there's more.
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We still have our ads circles which
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you're currently doing nothing with.
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Just imagine all these circles fill up
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as fast as I can. And then wait, but
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wait there's more.
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Now we have our outreach.
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And on here we could do direct mail. We
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could do DMs. We could do DMs on
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Facebook. We could do DMs on LinkedIn.
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We could do DMs on Tik Tok. We could do
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phone calls. We could do um every single
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way that you can contact another human
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being one-on-one is the different ways
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that you could outreach. And so when we
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look at this whole thing, you had two
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competitors or three competitors, one,
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two, and three that came into your
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marketplace and you said, "Oh,
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therefore, this is now super crowded."
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But the reality is that you're this tiny
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little sliver of this one way that that
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you get customers on this one tiny
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platform and I haven't even added in the
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next layer of this, which is on that one
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platform. Are you maximizing every way
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to advertise on there? I make a couple
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Instagram posts. Okay, cool. Are you
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making stories? Are you making images?
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Are you making carousels? Are you doing
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all the different ways of doing that?
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Oh, I make YouTube shorts. Okay, great.
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Are you making YouTube blogs? Are you
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doing YouTube community posts? How many
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of them are you making? I told you that
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I wanted to to shift this belief for a
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second. Um because many of you are not
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being limited by your market. Not even
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close to it. Even if you were, and I
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want to make I want to take the opposite
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perspective uh for this for a moment.
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Let's imagine that you're in the
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absolute biggest red ocean. Red ocean
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being it's super populated. There's
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blood in the water, right? Do you think
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the business advice niche is populated?
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Do you think there's a lot of red ocean
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in business advice? Yeah, probably.
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Right? Should I have not gotten into
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this?
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The bloodier the water, it means the
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more fish are there. And so where
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there's the fiercest competition,
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there's also often times the biggest
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rewards. Now, that being said, how do we
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merge this concept with the idea of you
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should niche down? Wait, Alex, I thought
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you wrote a book that said, "Hey, the
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riches are in the niches." Right? So,
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how do we merge these two ideas? Let me
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explain because I get questions about
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this. In the beginning, you want to
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artificially constrain the pond that
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you're going after so that you can
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compete in a place where the sharks
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aren't swimming. Okay? So, you want to
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be the biggest guy in a puddle. That's
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what you want to do. Biggest guy in a
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puddle. And then you say, "You know
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what? I'm going to go from a puddle to a
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pond because I think I'm I'm too big for
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this puddle." And so, you grow. And then
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you go to the pond. And then once you go
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from the pond, you say, "You know what?
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I'm going to go to a lake. Now I'm in a
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lake because I'm a even bigger fishy.
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Right now I'm in a lake. And then
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eventually you get to the point where
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you say, you know what, I think that I'm
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big enough to go into open class, open
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market and fight in the ocean. Now, if
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we were to look at this trajectory,
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I started as a trainer
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and I talked about nutrition and stuff
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and then I talked about gym stuff
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and then I started talking about
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business stuff.
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So, you're going to have evolutions
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where you can get big enough for a pond
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that you can move on from the pond to
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the lake and the lake to the ocean. It's
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just that it's directly correlated with
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your skill and your experience. And so,
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the reason that the the riches are in
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the niches is that when you're there,
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number one, you're competing against
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fewer people. And so, the upside is
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capped typically. Now, it's usually
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capped at way higher than you think it
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is, but it is capped to a degree. And
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that's okay. But as a result, because we
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are niched down, we're able to charge
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niche prices which give us more profit,
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more pricing power because there's fewer
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people. There's fewer things to compare
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you against, right? And so there does
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come a time where you can go uh move the
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market, right? Move your market rather
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um to go after a different segment or a
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broader segment. So let me walk walk
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through what you can how to think
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through this evolution for a business.
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So let's say that your current business
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is this little dot here. Okay,
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there are five directions that we can
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move with this dot. We can go. So let's
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imagine this is a you've got a triangle
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of a marketplace. Okay, so this is where
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you this is where you inhabit. You can
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go up market. All right. So for example,
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um in my gym launch days, I could
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instead of serving single location
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fragmented gym owners, I could go to
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franchisers, right? multilocation owners
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and franchisers. So I have oneoff gyms
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here. Now the next direction, so this is
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direction number one I can do. Direction
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number two is I can go down market which
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would be that I could go after trainers.
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There's way more trainers. They have way
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less buying power, but there's a lot of
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them. There's fewer franchisers than
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there are gyms and there's fewer gyms
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than there are trainers. Pyramid, right?
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So that's the second thing we can do.
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The next thing we can do is we can go
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adjacent.
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So instead of gyms, I say, you know
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what? I think I can help Cyros.
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That's what I think I'm going to do. I'm
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going to take my systems and I'm going
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to go into chiropractors. That'd be an
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adjacent market. I could also go
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broader, right? Which would mean that I
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would look at this way,
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which means instead of gyms, maybe I
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talk about health and wellness in
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general. And so that means that I could
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go after Cyros,
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med spas,
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anybody, you know, weight loss clinics,
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all of these things are now broader.
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Or I can go
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narrower. So instead of gyms, I say I'm
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only going to work with spin studios.
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I'm only going to work with dancing
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studios. So this is our
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fifth. This is our fourth. This is our
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third. So that gives you five directions
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that you can go in to change the
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direction of the market that you choose
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to play it. Now, I outlined this and
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what's interesting is that most people
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who are especially smaller business
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owners have never even defined this to
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begin with and they pretty much just
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accept people's money as long as they
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have a pulse and a credit card. There's
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obviously two requirements. Well, let's
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say pulse is optional as long as they
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have a credit card. Kidding that they
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accept. But the thing is is that like
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you want to get really really clear on
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this because if you don't your customers
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will be confused because they won't know
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what you're really about. So the tactics
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for you if you're like all right
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I am not getting because typically
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people will say that they are in too
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small of a market because they're not
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getting as many leads as they want which
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are two completely different issues
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right and so if you can at least believe
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believe you know believe the idea that I
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have um that there is other ways to get
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customers than you're currently doing
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which I'll refer to back here what you
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do is you say how do I make content in
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more places how do I make more of it how
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do I make it better and then eventually
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you say how do I also run ads? How do I
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also pair outreach with that? And that
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is how you can achieve omnipresence as a
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business and so you need to do more in
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more places even better consistently for
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a long period of time because it's
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unlikely that you've actually capped the
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market. You are just too unskilled to
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capture the significantly larger
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percentage of the pie.
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And that's okay. And that's what we stay
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in for the short term. And then
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eventually as you get better, you can
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expand it and expand it and expand it
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and you keep eating and that's all right
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and totally normal. Real quick, I have a
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gift for you. This is the $100 million
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scaling road map. It's something that my
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00:12:38,000 --> 00:12:39,600
team and I put 200 plus hours into
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building and breaking the stages of
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scaling into 10 steps. All right? And so
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what we did is we broke down everything
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that got us basically got us stuck and
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what we did to break free at each level
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of the business. And if you'd like to
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know what product, marketing, sales,
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customer service, IT, recruiting, human
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uh resources, and finance look like at
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the stage that you're currently at, this
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is a free gift. So all you have to do is
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go to aquis.com/roadmap. You can plug in
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your business information. And if you
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want our help, you want my help to help
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you break through whatever level of
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scaling you're at. This is not a
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promise. I'm just saying we'd love to
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help. Um on the thank you page, you can
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book a call. Uh every month we have a
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workshop out here at my headquarters.
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you actually talked to my real team that
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does does our marketing, does our
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emails, does our ads, does our copy,
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does our does our does our sales, does
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our finance, does our recruiting, the
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real people are doing this at a very
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high level. And what's really cool about
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that is that they can typically find and
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spot what the constraints are in a
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business like that. And so it's one of
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the most valuable things that I could
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possibly do. Obviously, you know, space
398
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is limited based on our actual
399
00:13:34,480 --> 00:13:35,839
headquarters. Um, but if that's
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00:13:35,839 --> 00:13:36,880
interesting, on the thank you page, you
401
00:13:36,880 --> 00:13:38,399
can book a call. No pressure. This is a
402
00:13:38,399 --> 00:13:39,600
gift either way. It's absolutely free.
403
00:13:39,600 --> 00:13:40,880
Now, I said at the very beginning, if
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00:13:40,880 --> 00:13:42,880
you're a local market, you can this can
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sometimes bite you. So, I want to give
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00:13:44,320 --> 00:13:45,440
some of the local guys, which are
407
00:13:45,440 --> 00:13:46,880
usually like 35% of people are listening
408
00:13:46,880 --> 00:13:48,480
to this. Um, so I'm going to go real
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quick for you guys, what you can
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actually do to expand how much you can
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make with just a single location. So,
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number one is you can expand your actual
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location. So, that means you knock down
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walls, you add seats, uh you just
415
00:14:02,079 --> 00:14:03,600
increase efficiency. Like, how can I get
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more um from my existing four walls? How
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do I get more out of it? Like for me,
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um, when I started getting too crowded
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at my first gym, I, you know, cut the
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class times from 45 minutes to 30
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minutes. Um, and by doing that, I got,
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you know, one and a half times more
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classes in. I cut out the like breaks
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between classes, so again, I could fit
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more people in. I could also extend and
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open more hours. All of those things
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expand your existing location. The
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00:14:26,560 --> 00:14:28,560
second thing that you can do is what I
429
00:14:28,560 --> 00:14:30,000
just walked through, which is you add
430
00:14:30,000 --> 00:14:32,560
more channels. So, okay, you're posting
431
00:14:32,560 --> 00:14:34,480
on Instagram. Are you posting on X? Are
432
00:14:34,480 --> 00:14:36,800
you posting on YouTube? Are you posting
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on Facebook? Are you posting on Tik Tok?
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Like you expand channels.
435
00:14:43,360 --> 00:14:45,040
And I would say that many of you guys
436
00:14:45,040 --> 00:14:47,360
have heard my rule of uh one avatar, one
437
00:14:47,360 --> 00:14:48,800
product, one channel until you get to a
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00:14:48,800 --> 00:14:50,800
million dollars a year. The only
439
00:14:50,800 --> 00:14:53,680
exception to this is sometimes local
440
00:14:53,680 --> 00:14:55,199
businesses. Now, if you're in, I would
441
00:14:55,199 --> 00:14:56,880
say an A or B market, you could totally
442
00:14:56,880 --> 00:14:58,480
just do that to get to to get to a
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million a year. if you're in like a C or
444
00:15:00,560 --> 00:15:01,920
D market. So, I would say I don't know
445
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what the numbers are there, but I'm
446
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assuming it's probably like less than
447
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50,000 people in like a 10 mile radius
448
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of where you're at. If you're at less
449
00:15:10,639 --> 00:15:12,399
than 50, then you're going to probably
450
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need to use more than one channel to get
451
00:15:14,079 --> 00:15:15,120
customers because there's just there's
452
00:15:15,120 --> 00:15:16,720
just not as many people. You have to you
453
00:15:16,720 --> 00:15:19,120
have to saturate that tiny market by
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getting in in front of more people in
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more places. The third thing that you
456
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can do is you open another location.
457
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So you can expand the current one, you
458
00:15:29,680 --> 00:15:31,199
can add channels to drive even more into
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the current one, but at a certain point,
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you're going to max out your four walls.
461
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And so you just open a new spot. And I
462
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see that as the eventuality of most
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these businesses. And I think this is
464
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kind of interesting because a lot of
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people feel like they're like, I don't
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know if this is a $100 million
467
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opportunity. It's like, well, yeah, your
468
00:15:44,639 --> 00:15:46,320
one store isn't a $100 million
469
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opportunity, but you being able to
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duplicate and nail the model and then
471
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scale the model absolutely is. And so if
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you have the goal of getting to $10
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million a year, you can pretty much do
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it in any business. If you have the goal
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with with the exception of if you are a
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brickandmortar and there's 100 people in
477
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your in your local market, probably not.
478
00:16:01,519 --> 00:16:04,800
But out outside of that um that business
479
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model, even if you were in a tiny
480
00:16:06,160 --> 00:16:07,519
market, could get to 10 million a year,
481
00:16:07,519 --> 00:16:09,440
you just open up in new markets. That's
482
00:16:09,440 --> 00:16:11,759
all you do, right? Most people's goals
483
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are achievable within their current
484
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vehicle. They were just too impatient
485
00:16:14,720 --> 00:16:16,399
and believe that there's another shiny
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object that someone will get there
487
00:16:17,519 --> 00:16:19,120
faster. But if you take the natural
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00:16:19,120 --> 00:16:20,399
extreme and say, "If I only did one
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00:16:20,399 --> 00:16:21,680
thing for 40 years, do I think I'd be
490
00:16:21,680 --> 00:16:23,440
successful?" Probably. And so if you
491
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knew that to be true, then that would
492
00:16:25,040 --> 00:16:26,480
give you a very strong reason to stick
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00:16:26,480 --> 00:16:28,160
with whatever you're doing. Because let
494
00:16:28,160 --> 00:16:30,639
me give you a visual for this. This is
495
00:16:30,639 --> 00:16:33,279
the cost of switching. So if let's say
496
00:16:33,279 --> 00:16:36,720
that you're in year three
497
00:16:36,720 --> 00:16:39,199
of your current current business, okay,
498
00:16:39,199 --> 00:16:40,399
or current opportunity, it doesn't
499
00:16:40,399 --> 00:16:42,000
really matter what it is. So this is
500
00:16:42,000 --> 00:16:43,600
one, this is year two, this is year
501
00:16:43,600 --> 00:16:46,480
three. Okay? Now, what people want to
502
00:16:46,480 --> 00:16:48,079
convince themselves is that they're
503
00:16:48,079 --> 00:16:49,600
like, I want to start this new thing.
504
00:16:49,600 --> 00:16:51,440
Okay, that's fine. You want to start
505
00:16:51,440 --> 00:16:53,120
this new thing. So, let's see that year
506
00:16:53,120 --> 00:16:54,959
one of this new thing is higher. Okay,
507
00:16:54,959 --> 00:16:56,399
that's fine. This one is a little bit
508
00:16:56,399 --> 00:16:58,160
higher than this one and year two. But
509
00:16:58,160 --> 00:16:59,839
the thing is is that this is year one of
510
00:16:59,839 --> 00:17:02,160
this year,
511
00:17:02,160 --> 00:17:06,120
but it's year four here.
512
00:17:07,439 --> 00:17:12,160
You're still behind. And not only that,
513
00:17:12,160 --> 00:17:14,799
growth when you get bigger is easier
514
00:17:14,799 --> 00:17:18,600
than growth when you're smaller.
515
00:17:19,919 --> 00:17:21,439
and you're like, "Okay, well maybe maybe
516
00:17:21,439 --> 00:17:23,919
this faster rate of growth I'll be able
517
00:17:23,919 --> 00:17:25,839
to catch up.
518
00:17:25,839 --> 00:17:28,000
Okay, well now you're year two, but now
519
00:17:28,000 --> 00:17:30,720
we're at year five over here, right?"
520
00:17:30,720 --> 00:17:32,799
And so the head start that you give
521
00:17:32,799 --> 00:17:35,840
yourself by sticking with something like
522
00:17:35,840 --> 00:17:37,520
sticking with it is how you get the head
523
00:17:37,520 --> 00:17:39,200
start. It's how you keep the head start
524
00:17:39,200 --> 00:17:41,440
that you already began. That's something
525
00:17:41,440 --> 00:17:43,039
that I think so many people miss when
526
00:17:43,039 --> 00:17:44,160
they're trying to go to this next
527
00:17:44,160 --> 00:17:46,080
opportunity. Unless there is something
528
00:17:46,080 --> 00:17:47,760
inherently wrong with the assumption
529
00:17:47,760 --> 00:17:50,000
that you have and skill is not the
530
00:17:50,000 --> 00:17:52,480
deficiency that you need to overcome,
531
00:17:52,480 --> 00:17:54,880
which it often is. Most of the time,
532
00:17:54,880 --> 00:17:56,240
people get stuck on things that I call
533
00:17:56,240 --> 00:17:57,679
features, not bugs, and this isn't my
534
00:17:57,679 --> 00:17:59,600
invention, is that there's an element of
535
00:17:59,600 --> 00:18:00,960
your business that makes it hard.
536
00:18:00,960 --> 00:18:02,480
There's an element of every business
537
00:18:02,480 --> 00:18:04,640
that makes it hard. But that's what
538
00:18:04,640 --> 00:18:05,760
makes it a business, and that's why
539
00:18:05,760 --> 00:18:07,520
you're compensated for it. If you're in
540
00:18:07,520 --> 00:18:09,039
the cleaning business, the difficulty
541
00:18:09,039 --> 00:18:10,320
you're going to have is attracting and
542
00:18:10,320 --> 00:18:12,000
retaining high-quality talent. If you're
543
00:18:12,000 --> 00:18:13,440
in the fitness business, the difficulty
544
00:18:13,440 --> 00:18:15,440
is attracting customers and customer
545
00:18:15,440 --> 00:18:17,120
retention because people are inherently
546
00:18:17,120 --> 00:18:19,360
really shaky um about staying with their
547
00:18:19,360 --> 00:18:20,720
fitness goals, but they typically stick
548
00:18:20,720 --> 00:18:22,080
with their cleaners for a really long
549
00:18:22,080 --> 00:18:25,520
time, right? And so, every business has
550
00:18:25,520 --> 00:18:27,919
elements that make it shitty. It's just
551
00:18:27,919 --> 00:18:29,840
the name of the game. And you know what?
552
00:18:29,840 --> 00:18:32,000
I'll give you a different frame on this.
553
00:18:32,000 --> 00:18:34,160
So, if you were to think about different
554
00:18:34,160 --> 00:18:35,760
business models. So, let's think about I
555
00:18:35,760 --> 00:18:36,960
I doubt many of you guys have heard
556
00:18:36,960 --> 00:18:38,880
this, so this is pretty sweet. So, let's
557
00:18:38,880 --> 00:18:43,120
say that you've got uh e-commerce,
558
00:18:43,120 --> 00:18:45,440
you've got uh let's say you've got
559
00:18:45,440 --> 00:18:48,080
service,
560
00:18:48,080 --> 00:18:52,480
you've got um let's say info, education,
561
00:18:52,480 --> 00:18:54,799
media, and let's say you've got SAS. All
562
00:18:54,799 --> 00:18:57,919
right, so software. Okay, so let's say
563
00:18:57,919 --> 00:18:58,799
that these are four different
564
00:18:58,799 --> 00:19:00,559
opportunities. Each of these
565
00:19:00,559 --> 00:19:03,600
opportunities has a different shape.
566
00:19:03,600 --> 00:19:07,840
So, info looks like this.
567
00:19:07,840 --> 00:19:09,840
starts really fast, very difficult to
568
00:19:09,840 --> 00:19:12,960
scale. SAS is the opposite. Starts
569
00:19:12,960 --> 00:19:14,400
really, really slow, scales really,
570
00:19:14,400 --> 00:19:16,640
really fast.
571
00:19:16,640 --> 00:19:18,960
Ecom is more like this. You can scale
572
00:19:18,960 --> 00:19:20,880
fast, but there's difficulty with
573
00:19:20,880 --> 00:19:22,960
typically cash flow because you have to
574
00:19:22,960 --> 00:19:24,880
continue to buy more inventory. Uh you
575
00:19:24,880 --> 00:19:26,080
have supply chain issues. You have to
576
00:19:26,080 --> 00:19:27,840
switch suppliers, switch 3PL so they can
577
00:19:27,840 --> 00:19:29,120
handle your volume. All of this stuff
578
00:19:29,120 --> 00:19:30,960
happens as you continue to grow. So,
579
00:19:30,960 --> 00:19:35,559
it's more like it's more like this.
580
00:19:35,600 --> 00:19:37,760
That's the shape of ecom, right? And
581
00:19:37,760 --> 00:19:39,360
then service businesses are more like
582
00:19:39,360 --> 00:19:41,120
this,
583
00:19:41,120 --> 00:19:44,720
the slowest, but they are steady. And so
584
00:19:44,720 --> 00:19:47,440
when you see these four shapes,
585
00:19:47,440 --> 00:19:49,600
many of you guys just hit the crappy
586
00:19:49,600 --> 00:19:51,520
part of whatever the opportunity that
587
00:19:51,520 --> 00:19:53,200
you're on is, and then say there's
588
00:19:53,200 --> 00:19:54,320
something wrong with my business,
589
00:19:54,320 --> 00:19:56,000
therefore I should stop. Rather than
590
00:19:56,000 --> 00:19:58,400
seeing it as what it is, which is this
591
00:19:58,400 --> 00:20:00,160
is just the nature of how this business
592
00:20:00,160 --> 00:20:03,120
works. This is a feature, not a bug.
593
00:20:03,120 --> 00:20:04,400
It's going to be harder for you to
594
00:20:04,400 --> 00:20:06,240
attract really good talent in
595
00:20:06,240 --> 00:20:08,640
engineering and build software and
596
00:20:08,640 --> 00:20:10,000
you're probably going to be not
597
00:20:10,000 --> 00:20:11,679
profitable because most software sells
598
00:20:11,679 --> 00:20:14,240
for lower ticket most for a period of
599
00:20:14,240 --> 00:20:15,600
time and it takes a long time to get a
600
00:20:15,600 --> 00:20:17,360
product to actually be good and so
601
00:20:17,360 --> 00:20:18,799
you're going to basically burn money,
602
00:20:18,799 --> 00:20:20,240
burn time for a long period and then
603
00:20:20,240 --> 00:20:21,919
eventually you can scale to the moon but
604
00:20:21,919 --> 00:20:23,440
it takes a long time sometimes years to
605
00:20:23,440 --> 00:20:24,400
get there and a lot of people don't have
606
00:20:24,400 --> 00:20:26,960
that level of tolerance. Info on the
607
00:20:26,960 --> 00:20:28,159
other hand is kind of the exact opposite
608
00:20:28,159 --> 00:20:29,440
of that. You can make a lot of money
609
00:20:29,440 --> 00:20:31,120
really quickly, a lot being relative,
610
00:20:31,120 --> 00:20:32,240
right? you're probably not going to
611
00:20:32,240 --> 00:20:34,720
become a billionaire, but you can make a
612
00:20:34,720 --> 00:20:37,360
million dollars and then very quickly it
613
00:20:37,360 --> 00:20:40,799
gets very difficult to scale it.
614
00:20:40,799 --> 00:20:42,320
I say like info is specifically more
615
00:20:42,320 --> 00:20:43,520
like coaching, things like that. And the
616
00:20:43,520 --> 00:20:44,320
reason for that is because there's
617
00:20:44,320 --> 00:20:45,840
almost no no revenue retention. People
618
00:20:45,840 --> 00:20:47,039
don't stay around. Once you learn
619
00:20:47,039 --> 00:20:48,720
something, you learned it. That's why
620
00:20:48,720 --> 00:20:50,720
people graduate school. They learned,
621
00:20:50,720 --> 00:20:52,720
right? Service businesses, the issue is
622
00:20:52,720 --> 00:20:54,960
people because it's a very people people
623
00:20:54,960 --> 00:20:56,720
heavy business. You have to constantly
624
00:20:56,720 --> 00:20:58,720
be hiring, onboarding, and training. And
625
00:20:58,720 --> 00:20:59,760
it depends on the service you're
626
00:20:59,760 --> 00:21:01,280
providing. If you provide weight loss
627
00:21:01,280 --> 00:21:02,640
coaching service or weight loss
628
00:21:02,640 --> 00:21:04,240
services, I use that as the example
629
00:21:04,240 --> 00:21:05,760
obviously because I came from that. You
630
00:21:05,760 --> 00:21:07,600
you have you have it's easy for you to
631
00:21:07,600 --> 00:21:09,280
get talent because lots of people want
632
00:21:09,280 --> 00:21:10,400
to talk about fitness and weight loss
633
00:21:10,400 --> 00:21:11,919
and and and food all day because they're
634
00:21:11,919 --> 00:21:12,960
like really into it. So it's actually
635
00:21:12,960 --> 00:21:14,640
very easy to get good talent and for
636
00:21:14,640 --> 00:21:16,640
below average prices because people
637
00:21:16,640 --> 00:21:18,480
would do it for free. On the flip side,
638
00:21:18,480 --> 00:21:20,480
customers never want to do it and so
639
00:21:20,480 --> 00:21:21,919
they're cancelling all the time. If I
640
00:21:21,919 --> 00:21:23,280
had an accounting firm, it's the
641
00:21:23,280 --> 00:21:25,280
opposite. Accounting firms have super
642
00:21:25,280 --> 00:21:27,039
high annual stick. What's the difficulty
643
00:21:27,039 --> 00:21:29,039
with accounting firms? getting the
644
00:21:29,039 --> 00:21:30,640
people who can do accounting. And it's
645
00:21:30,640 --> 00:21:33,280
almost always this balance, right? If a
646
00:21:33,280 --> 00:21:34,640
lot of people want to do it, there's
647
00:21:34,640 --> 00:21:35,840
going to be a lot of competition.
648
00:21:35,840 --> 00:21:37,280
There's very low barriers to entry. And
649
00:21:37,280 --> 00:21:38,720
as a result, customers have lots of
650
00:21:38,720 --> 00:21:40,240
options and they don't want to do it
651
00:21:40,240 --> 00:21:42,720
themselves. If uh there aren't as many
652
00:21:42,720 --> 00:21:44,240
options and you have supply constraint
653
00:21:44,240 --> 00:21:45,919
industry, then you're going to have
654
00:21:45,919 --> 00:21:48,720
issues getting talent fundamentally. And
655
00:21:48,720 --> 00:21:49,760
you can look at this at the business
656
00:21:49,760 --> 00:21:51,280
level, but you can also look at the at
657
00:21:51,280 --> 00:21:53,679
the at the uh at the industry level. And
658
00:21:53,679 --> 00:21:55,280
so I talk about demand constraints and
659
00:21:55,280 --> 00:21:57,200
supply constraints at the business
660
00:21:57,200 --> 00:21:59,120
level, but you can see if you are way
661
00:21:59,120 --> 00:22:01,280
off track based on do you match with
662
00:22:01,280 --> 00:22:03,440
your industry. If your industry, and by
663
00:22:03,440 --> 00:22:05,120
the way, if you are if you are the
664
00:22:05,120 --> 00:22:06,320
inverse of your industry, you're usually
665
00:22:06,320 --> 00:22:07,600
doing something either really wrong or
666
00:22:07,600 --> 00:22:09,840
really right. Side note, so great way to
667
00:22:09,840 --> 00:22:13,600
think about it. If you can be supply
668
00:22:13,600 --> 00:22:16,799
demand constrained in like the cleaning
669
00:22:16,799 --> 00:22:18,159
business example that I gave, if you
670
00:22:18,159 --> 00:22:20,799
give demand constraints as in I could
671
00:22:20,799 --> 00:22:22,240
take a 100 times more customers than I
672
00:22:22,240 --> 00:22:24,320
currently am with my cleaning thing,
673
00:22:24,320 --> 00:22:25,840
well then you've either figured out
674
00:22:25,840 --> 00:22:27,360
something really amazing with cleaners
675
00:22:27,360 --> 00:22:28,960
to like attract them in and like you're
676
00:22:28,960 --> 00:22:30,880
about to go hypers scale or you're just
677
00:22:30,880 --> 00:22:31,760
starting out and you haven't done
678
00:22:31,760 --> 00:22:33,120
anything yet. There's either something
679
00:22:33,120 --> 00:22:34,720
really right or really wrong with what
680
00:22:34,720 --> 00:22:36,320
you're doing. But most of the time you
681
00:22:36,320 --> 00:22:37,520
probably match the same constraint of
682
00:22:37,520 --> 00:22:39,440
your industry. And the problem with not
683
00:22:39,440 --> 00:22:40,720
being experienced is you think there's
684
00:22:40,720 --> 00:22:42,720
something wrong. And so then you end up
685
00:22:42,720 --> 00:22:45,039
spending multiple years not being allin
686
00:22:45,039 --> 00:22:46,960
on your opportunity and then being upset
687
00:22:46,960 --> 00:22:48,240
that it's not growing as fast as you
688
00:22:48,240 --> 00:22:50,159
want it to grow when in reality you
689
00:22:50,159 --> 00:22:51,440
never really gave it a shot because
690
00:22:51,440 --> 00:22:52,880
you're always looking. You're kind of
691
00:22:52,880 --> 00:22:54,480
like the kind of like the guy who's in
692
00:22:54,480 --> 00:22:56,400
the marriage that they're like, you
693
00:22:56,400 --> 00:22:58,240
know, they they were in love a while ago
694
00:22:58,240 --> 00:23:00,799
and you know they're things are okay but
695
00:23:00,799 --> 00:23:02,480
they you know he's got a wandering eye,
696
00:23:02,480 --> 00:23:03,760
right? He's always looking. He's always
697
00:23:03,760 --> 00:23:04,799
pay you know trying to look for the next
698
00:23:04,799 --> 00:23:06,159
thing, the next girl, the next whatever.
699
00:23:06,159 --> 00:23:07,280
And he's like well my marriage isn't
700
00:23:07,280 --> 00:23:08,640
good. It's like, well, no [ __ ] You're
701
00:23:08,640 --> 00:23:10,480
spending all your time looking at these
702
00:23:10,480 --> 00:23:12,000
other opportunities rather than doubling
703
00:23:12,000 --> 00:23:13,840
down on the thing you got. And when you
704
00:23:13,840 --> 00:23:15,520
double down on the thing you got,
705
00:23:15,520 --> 00:23:17,200
usually when you take the mar it takes
706
00:23:17,200 --> 00:23:19,679
way less time. I would, okay, I'm not
707
00:23:19,679 --> 00:23:21,520
I'm not I'm not going to make broad
708
00:23:21,520 --> 00:23:22,799
sweeping statements on marriages. All
709
00:23:22,799 --> 00:23:24,480
right. But I will say that in my
710
00:23:24,480 --> 00:23:26,240
experience, from my N equals one
711
00:23:26,240 --> 00:23:28,480
marriage, it takes way less time to go
712
00:23:28,480 --> 00:23:30,640
from like we're upset about something to
713
00:23:30,640 --> 00:23:32,640
we're really good than it does to create
714
00:23:32,640 --> 00:23:35,120
the loyalty, the trust, and the track
715
00:23:35,120 --> 00:23:36,559
record that you have from that marriage
716
00:23:36,559 --> 00:23:41,120
with someone else. Real. So, um,
717
00:23:41,120 --> 00:23:42,960
with that being said, that was my my
718
00:23:42,960 --> 00:23:44,720
pest resistance, if you will. That was
719
00:23:44,720 --> 00:23:45,679
the thing that I wanted to talk about
720
00:23:45,679 --> 00:23:47,200
today that was top of mind is that so
721
00:23:47,200 --> 00:23:48,720
many people think that their market is
722
00:23:48,720 --> 00:23:50,320
actually limited when in reaction their
723
00:23:50,320 --> 00:23:52,720
mind is limited. And there are so many
724
00:23:52,720 --> 00:23:54,559
ways to advertise, but you do not have
725
00:23:54,559 --> 00:23:56,559
the skill to advertise it. And so I'll
726
00:23:56,559 --> 00:23:57,520
leave you with a really powerful
727
00:23:57,520 --> 00:23:59,039
question that I think is worth asking
728
00:23:59,039 --> 00:24:00,799
yourself uh when you're in these
729
00:24:00,799 --> 00:24:03,760
situations is instead of saying there
730
00:24:03,760 --> 00:24:07,520
are no good salespeople in my market or
731
00:24:07,520 --> 00:24:10,000
no one can sell like I can sell or I you
732
00:24:10,000 --> 00:24:11,919
know it's really crowded which really is
733
00:24:11,919 --> 00:24:13,360
usually a translation for I can't get
734
00:24:13,360 --> 00:24:15,039
enough leads or leads cost too much by
735
00:24:15,039 --> 00:24:17,840
the way. Um but you say these statements
736
00:24:17,840 --> 00:24:20,240
just frame it into a statement that you
737
00:24:20,240 --> 00:24:22,000
control.
738
00:24:22,000 --> 00:24:25,840
meaning I don't have the skill to get
739
00:24:25,840 --> 00:24:28,480
more leads. I don't have the skill to
740
00:24:28,480 --> 00:24:31,120
attract, hire, manage a good
741
00:24:31,120 --> 00:24:33,919
salesperson. I don't have the skill to
742
00:24:33,919 --> 00:24:36,559
get employees to behave in a way that is
743
00:24:36,559 --> 00:24:37,520
according to the goals that I have in
744
00:24:37,520 --> 00:24:39,679
the business. Those as soon as you state
745
00:24:39,679 --> 00:24:41,120
it in that way, guess who owns the
746
00:24:41,120 --> 00:24:44,240
outcome? You. You become source. You
747
00:24:44,240 --> 00:24:46,480
become the one who can change it. And so
748
00:24:46,480 --> 00:24:48,880
I would just like there it just does not
749
00:24:48,880 --> 00:24:51,840
serve you to cast your power outside of
750
00:24:51,840 --> 00:24:54,080
yourself and give that as the reason for
751
00:24:54,080 --> 00:24:56,320
why you lack the success that you want.
752
00:24:56,320 --> 00:24:58,559
Here's the crazy part. You could be
753
00:24:58,559 --> 00:25:00,080
right.
754
00:25:00,080 --> 00:25:03,120
And so what?
755
00:25:03,120 --> 00:25:06,799
Like some prizes aren't worth winning.
756
00:25:06,799 --> 00:25:08,480
Like if you want to play the pity game
757
00:25:08,480 --> 00:25:10,320
and you want to win the pity award for
758
00:25:10,320 --> 00:25:12,720
for for person who was born with most
759
00:25:12,720 --> 00:25:14,320
inconveniences or person who had the
760
00:25:14,320 --> 00:25:16,240
worst things happen to them, you can win
761
00:25:16,240 --> 00:25:18,159
that award. The question is just do you
762
00:25:18,159 --> 00:25:20,320
want it? Is that prize worth playing
763
00:25:20,320 --> 00:25:23,039
for? Is it worth competing for? For me,
764
00:25:23,039 --> 00:25:24,799
when I see when I hear or see a
765
00:25:24,799 --> 00:25:26,400
situation like that, there's also
766
00:25:26,400 --> 00:25:28,320
something that I think is the same
767
00:25:28,320 --> 00:25:30,960
power, if not more powerful, which is
768
00:25:30,960 --> 00:25:33,120
this person was able to win despite
769
00:25:33,120 --> 00:25:37,279
that. And that's a story that only you
770
00:25:37,279 --> 00:25:40,400
can have. And the more [ __ ] up your
771
00:25:40,400 --> 00:25:42,960
childhood, the more [ __ ] up the the
772
00:25:42,960 --> 00:25:44,480
things that you went through to get to
773
00:25:44,480 --> 00:25:47,679
where you are are, the stronger that
774
00:25:47,679 --> 00:25:49,360
story is for the people who follow
775
00:25:49,360 --> 00:25:51,279
behind you and look up to you, the more
776
00:25:51,279 --> 00:25:53,919
you can serve as an example for other
777
00:25:53,919 --> 00:25:56,480
people who have suffered the same things
778
00:25:56,480 --> 00:25:57,919
that you've suffered or suffered worse
779
00:25:57,919 --> 00:25:59,760
than you suffered. And I think it's like
780
00:25:59,760 --> 00:26:02,720
you rob yourself of that opportunity by
781
00:26:02,720 --> 00:26:05,200
protecting your ego and saying that it
782
00:26:05,200 --> 00:26:06,799
was because of this other thing. And
783
00:26:06,799 --> 00:26:08,799
maybe you're right, but wouldn't it be
784
00:26:08,799 --> 00:26:12,240
cooler to be right about the fact that
785
00:26:12,240 --> 00:26:14,799
that was true and you won instead and
786
00:26:14,799 --> 00:26:16,720
you won anyways and you succeeded
787
00:26:16,720 --> 00:26:18,799
despite that? I think that's a much
788
00:26:18,799 --> 00:26:22,000
cooler story. And I think that if we use
789
00:26:22,000 --> 00:26:23,679
if we use the story frame, which is one
790
00:26:23,679 --> 00:26:25,919
of my favorite razors, which is that
791
00:26:25,919 --> 00:26:27,440
when you're 85 and you're and you're
792
00:26:27,440 --> 00:26:29,679
split between two choices in life, pick
793
00:26:29,679 --> 00:26:31,600
the cooler story because at the end of
794
00:26:31,600 --> 00:26:32,559
your life, it's the only thing you're
795
00:26:32,559 --> 00:26:35,039
going to be left with anyways. And when
796
00:26:35,039 --> 00:26:36,480
you have these two choices, there's
797
00:26:36,480 --> 00:26:39,600
usually the the hard thing uh which is
798
00:26:39,600 --> 00:26:41,919
the right thing and the other way. And
799
00:26:41,919 --> 00:26:42,960
the reason that I think you should
800
00:26:42,960 --> 00:26:45,120
always take the hard thing is because if
801
00:26:45,120 --> 00:26:46,880
the easy thing were the right thing, you
802
00:26:46,880 --> 00:26:48,400
wouldn't have had to make this decision
803
00:26:48,400 --> 00:26:50,080
because you would have already done it.
804
00:26:50,080 --> 00:26:51,760
And so you're only hesitating because
805
00:26:51,760 --> 00:26:54,640
it's harder than you58276
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