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I'm okay, Daniel.
The reason I called you over is because of my friend.
Okay. This is a bet?
Yes. I have the warranty. It's a lifetime warranty, so I really need for
check it out.
Right. What issues were you having with it? Well, I know it looks really good
and really pretty, and that's what caught my eye in the showroom. Okay. But
really a performance kind of issue.
As far as what?
Well, just kind of.
The springs.
Is it both or just?
Both. It's just kind of, when you sit down and it. It's just too soft for you.
Yeah, it just swallows you up. I need more firmness, more hardness here. I
even on that one.
Right. Look at the, I mean, the springs, the foam, it's just, it could
just be a little bit firmer.
Okay.
That's what I'm looking for. Right. And it's both of them that you're having
issues with?
Even that one. I mean, I like being on that one.
See? You've got to give it a little bounce.
More bounce, yeah.
And it just kind of swallows you up in here.
And you don't like that? No.
I like the firmness.
Firm and hard.
Yeah.
This is RC, right?
Yeah, that's yours.
Was there a rip in the fabric or anything wrong with this or not? No,
again, it's the fulfillment, so I kind of covered it.
Right. But, again.
How long have you had it?
I think maybe about six months, but the lifetime guarantee. Oh, yeah, of course,
of course.
Now, we're going to do whatever you need to fix it. Yeah, but, I mean, still,
you need to try it out because it's.
It's the performance.
It's how it feels right? It looks pretty Looks great.
Yeah, if you want to tell me Did you want to do an exchange or
Well, I do like it and it fits in the room Quite well the
color and everything.
Okay, but I just You really have to sit on it though.
Okay. I mean what I'm talking about is firmness and
It's a little more firm than a cap. Yeah, but it's firm, but it doesn't have
bounce, the spring to it. Yeah, kind of like, ugh, I just died.
Okay.
You want something more bouncy. Yes. More firm.
Yes, definitely.
But you really, to get really what the problem is, you've got to bounce on it
more.
You're all about bouncing, huh?
Yeah. I can tell.
I mean, do you bounce on your furniture?
make sure that you totally understand do you you gotta you gotta you gotta
bounce I mean bounce really bounce bounce bounce yeah see it doesn't count
at all does it no it doesn't not for I mean my enjoyment it doesn't what
do you want to be doing when you're bouncing on these things um well it is
of great exercise though but of course I just want to make sure that
when I have the need for it to bounce, that it really bounces.
It has spring and it has a little bit of firmness to it. Right.
You definitely like firm.
Especially what I'm looking for, yeah.
I think I've heard a story or two about you, actually.
Oh, really?
Yeah. What are you doing?
Nothing.
Don't mind me.
Tell me something about this woman that always had trouble with their couch
I'm
gonna
give you exactly what it means
By the time you leave here, you'll know what I need to know. About bouncing?
About bouncing and hardness, yes.
Are you sure about this?
I am positive.
You better not be giving me trouble. I totally have to explain.
If your boss needs anything, I'll give you five -star ratings.
Okay.
I don't think we should tell my boss about this.
Well, he'll want to know what good customer service you have.
Right? That's always a plus.
Very true.
Yeah.
I think... Now I know I really want to take this call.
It's a little firm now, isn't it?
Yeah, it is.
See,
and you caused that.
And that's what you want.
That's what I want, yeah.
Wow, look at these tits.
They are amazing.
Well, I'm sure your customer service is going to be amazing.
Nobody else is here right?
No.
Thank you.
Now should I go a little lower?
Maybe like the bowl?
Oh.
address.
Hmm.
Take a look at it for you. Oh,
that would be possible.
Mm -hmm.
A little bit of light.
We do need me to be matched, right?
Our service, huh?
You definitely have to be firm.
sliding, you can do something about that too.
Was that one of the problems? That's one of the problems I'm having.
See, now you're understanding my needs.
Perfectly.
I take it you're a visual person.
Yeah, I'm just playing.
Is this working for you?
Do you understand my needs? Yes, ma 'am.
Any problems I'm having?
Yes, I think so.
Oh, yeah.
You know, oh, yes.
Once we address it, you might have to come back to verify it, right?
Make sure this doesn't slide.
Make sure there's enough bounce, yeah.
I mean, you do have wood floors.
Yes. Lucky you do.
That's it.
Thank you.
Oh, my God.
That's it.
See that hardness I'm talking about?
Hard bounce.
Yeah.
Oh, yeah.
Is that better?
Oh, yeah. That's really good.
Yeah.
Oh, yeah.
Yeah.
Is that hard enough? Oh, yeah.
Oh.
Oh, that's so good.
Yeah.
See,
there's a little slippage going on, isn't there? There is, I can see it now.
See why this is covered? It's a nice place to grab.
The performance problem.
Now we might find out a little bit more about the bounce.
Find out how the springs work.
I love my abs to use before it goes in.
Oh, Jesus.
Yeah.
Oh, yeah.
Oh,
that
fucking is so tight.
Yeah, it's hard.
Damn.
Do you want to prove these?
Oh, but couldn't you do it for me? Yes, ma 'am, we could.
Yeah.
Maybe attach some little loops around the thigh.
I could grab a hold of.
For handles?
Yes, for handles. And then I wouldn't have to put this cover on here.
Oh, yeah.
Anyway, then I could tell all my friends about this amazing ottoman.
With handles. It's waterproof.
I can secretly tell them.
It's your control.
Are we going too far?
to work it this way for the firmness.
Are you going to work me this way?
Oh yeah.
Give me some more slime.
I don't like that.
Thank you very much.
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