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Communities, homes, and lives all along
the Gulf Coast have been shattered and
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destroyed.
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The mayor of New Orleans said that
hundreds, perhaps even thousands, of
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in the city are dead.
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Bodies are being left floating in the
floodwaters. The emphasis is all on
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rescuing the stranded.
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We're told that about 100 ,000 people
are still in this city with no way to
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out. Leaving residents to hold up
desperate messages for whoever might be
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watching from above.
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After all the panic in the attic, we
found an old cell phone that
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still had some power.
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I was like, oh, my God.
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I called 911.
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They said, we're going to send someone
over to rescue you guys.
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And maybe about five hours after that, a
boat came.
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to the interstate, offload, and I come
right back. It won't take me long.
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So he drove us toward Interstate 10, and
on the way to the bridge,
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there was a baby, hair freshly combed,
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that was in the water.
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And she was deceased, but I so wanted to
get this baby out the water.
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And I told the guy that was driving the
boat, I said, there's a baby right
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there. So let me get the baby and I'll
take it to someone
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on the bridge and maybe we can find out
who her parents is. You know, he said,
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that baby's gone. She's deceased. And I
was like, anyway, just let me get her,
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you know, out the water and I'll take
her to the bridge. And maybe, you know,
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the ambulance or something up there is
waiting and they can.
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take her and he can identify her.
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And he took a stick or some kind of
board he had
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in the boat and he pushed the baby away.
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He was like, ma 'am, we're worried about
the living, not the dead right now. We
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have to, we have to get the living.
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Wednesday was already becoming a
particularly bad day.
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Our first responders were exhausted from
dealing with one crisis after another.
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And by that point, FEMA had a full 24
hours to take action on that list
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of our needs.
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But there was still no cavalry, no help.
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And so we felt as if
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FEMA was maybe not the right
organization for what we were dealing
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throughout the city of New Orleans
because we knew that the deterioration
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quickly getting worse and people needed
to get out today.
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The Superdome, which was the shelter of
last resort, has become the last place
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anyone wants to be.
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Inside, the toilets and air conditioning
are broken.
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They got disease in there. They got dead
bodies.
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The bathrooms, we haven't used it since,
like, Tuesday.
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And then when you have to really use it,
you have to use it almost anywhere.
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Hey, hey, shoot this bad drum right
here.
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It was unbearable.
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So a lot of us started going around gate
to gate and talking to the different
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National Guard members and, you know,
trying to see if they'd let us out.
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And they would say, well, go down to
that gate, and he wouldn't let us out.
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We'll go down to the next gate, they
wouldn't let us out. We'll go to another
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gate, they wouldn't let us out.
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But then all of a sudden, somebody that
was with my group, Just start checking
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the gate like, yeah, man, let us out
here. We're getting, you know, such and
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such and this.
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And he just started saying a whole bunch
of stuff. And that's when the National
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Guard pulled the M -16 out.
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And he said, y 'all better go down that
way.
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Go, go, go.
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It's kind of like they didn't really
work with us.
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They was rotating different groups of
National Guard members.
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But nobody still would say who was in
charge.
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In a disaster, the First Army
collaborates with the National Guard.
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But Louisiana was not my assigned area
when Katrina hit.
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The general that was actually in charge
of Louisiana, he was still at his
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headquarters in San Antonio.
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So when he told the Pentagon I was in
Mississippi, they said, get that general
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in New Orleans.
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And that's how I ended up designated by
the president to be the commander of
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Joint Task Force Katrina, which put me
in charge of coordinating the response
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with FEMA.
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When I arrived at the Superdome, it was
like thousands of eyes were looking at
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me.
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And my first thought was, we've got to
get these people out of here.
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So General Honoré comes in, where the
mayor and I were.
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We had FEMA, the city, and emergency
personnel represented, and everyone is
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sharing with him what we need.
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But the FEMA representative interjects
to say, we can't do this, we will do
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that, this we have to do by the book,
we're going to do that, but it takes
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General Honoré at this point had had
enough, and he says, excuse me, FEMA,
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before you speak, you need some fucking
success.
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So I said, all right, what is the
priority?
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The mayor said, we need to get food and
water, we need to save these people.
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Okay?
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And we've got to evacuate the city.
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Same thought I had.
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By this point, We had already asked
federal and state officials for buses
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to transport people out of the city.
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They knew buses were one of our top
priorities.
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So we expected that the buses would be
arriving later that day.
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So after that meeting with the mayor, I
said, well, I need to go check in with
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the governor in Baton Rouge.
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Because they had trouble talking to each
other.
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Not only politically, but the lines were
down.
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There is no comms.
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And since the loudspeaker system didn't
work, I walked around the 30 ,000 people
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in the Superdome to let them know we're
working on it. I think it's going to be
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buses and we're going to bring it. I
don't know how it's all going to work,
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buses are coming.
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It did uplift our spirit.
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And so I was watching people settle
beats and shaking hands, you know what I
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mean?
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The place started getting real trashy.
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So a lot of the teenagers, they started
coming together and they started
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cleaning up.
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There was a young man pushing around one
of those hotel luggage carts with a
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person laying on it. And he said, hey,
this lady just passed out.
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What do you want me to do with her?
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And she was okay, and she was conscious,
but she was clearly overheated.
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And I said, can you roll her to the
medical center? It's right down there.
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so he took it, and he came back about 10
minutes later.
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He's like, you want me to keep doing
this? If I see stuff where I need
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And I was like, please do.
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He loved that he had a role.
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The risk of allowing that young man to
help push people to the medical arena
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this much.
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the impact of other people seeing how he
was helping was colossal.
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The
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National
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Guard chaplain would talk to us and he
would say, what are your concerns right
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now? What are you thinking?
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And people just, you know, would say, My
loved one. I know you're a loved one.
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Look, one of the things we want to focus
in on is, as bad as it is, we can
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refill the house. I have no home to go
to either.
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Everything I have has been destroyed.
I'm wearing what I have.
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So we're all on the same boat.
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But you know what?
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All of my family is okay.
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New Orleans is a city that prays.
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And I thought he did a great job.
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And he, as a man of God, stood up there
and he spoke to us and he made us feel
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better.
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A lot
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of people started feeling like,
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you know, now we're chosen at this point
in time.
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We're in this thing together.
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And before we get it even worse, we're
going to get out of here.
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I've called for the president. I'm
expecting him to call me back anytime
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But I've asked the president to give us
all the resource possible today.
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We need his help today.
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Time is of the essence. It's critical
that we move quickly and begin to
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stabilize our situation.
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We are live on the Cosway Bridge over
Interstate 10, where the scene behind me
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here is just unbelievable. It is a
massive refugee camp filled with
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and thousands of people waiting for a
ride out of the city.
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They have been rescued from... We went
up onto the interstate bridge on
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Wednesday. My sister and the people we
were with decided we were going to go as
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far down as we could go.
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So we walked miles away from my house,
hoping to cross into Algiers because it
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wasn't wet over on the West Bank.
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We got to where we could look at the
Superdome, and the National Guard was
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driving past us.
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And it became very apparent that they
weren't going to worry about us until
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last minute.
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It was really stressful because there
were a lot of seniors and kids.
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And we were almost in 100 degree
temperatures on concrete.
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But there was no access to water.
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That's the thing that really gets me
because you can survive without food for
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couple of days, but you have to have the
water.
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You got a government.
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What the f***?
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So it was unbearable, but then we
noticed that some guys went down
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under the bridge to the Kentwood Water
Company, and they took trucks, and they
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came up on the bridge with water.
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And this is the part that...
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i was amazed that when they started
distributing the only thing they said
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drink it don't waste it because we don't
know how long this will
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last or how long it'll be before we get
out so um that's when i started noticing
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that you have to be very careful about
media and what you read and what you see
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I've watched all day long the stories of
the people who are causing trouble, who
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are, you know, screaming and yelling
about things and just being thugs.
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These are supposed to be the thugs that
they talk about.
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They were the ones who went to the
Circle Food Store, which is about a half
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mile from where we were, to get us dry
food, dry clothing, because they had a
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clothing store inside of there, too.
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Most of the network's live setups
weren't in those areas that were heavily
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flooded.
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They were generally in downtown,
tethered on Canal Street, broadcasting
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from satellite trucks.
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So if there's a shooting on Canal Street
and there's looting, you just got to
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turn the camera there.
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That's easy -pleasing.
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And you're done.
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You know, and that can lead your
broadcast.
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The unrest is so bad that his boss
ordered him to leave the city.
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He said the looting was starting to get
so out of control, our general manager
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is fearing for our lives.
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As if emptying the store shelves wasn't
enough, some decided to go one step
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further and take the shelves themselves.
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They're so busy with hauling out big
racks full of food, they're not
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about anybody else. They're just, I
mean, they're... Everybody for
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Everybody for themselves.
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I was dismayed watching the news, the
way they depicted black folks who
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were living in New Orleans during
Hurricane Katrina.
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It's like they didn't see us as regular
people, law
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-abiding, church -going, hard -working
people.
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It's just hard to believe this is
reality. And yet people living in these
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conditions turn to...
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You know, in some cases, turn to
animals.
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It's much more difficult to get the full
story and not just the headline.
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My new director always said, people come
first, property comes second.
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And that's what we kept the focus on.
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We're starving out here. Look, we ain't
got nothing over here. Can't get no food
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cooked, you hear me? So we had to go
break in with this and do what we had to
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do.
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Look. You had some stupid stuff that was
going on.
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But the majority of this community was
not people in chaos wanting to go out
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just loot everything.
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There was people trying to survive as
things got worse all over the city.
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So I flew to Baton Rouge, saw Governor
Blanco, and she said, we've asked FEMA
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for buses. We don't know when they're
going to come, General.
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But I'd appreciate it if you do what you
can to help New Orleans get evacuated.
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I said, I got it, ma 'am.
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00:16:29,980 --> 00:16:35,660
So after that, I got a note that the
FEMA director, Michael Brown, wanted to
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me. General Honoré has been working
incredibly closely with FEMA and doing
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the civil support stuff that we've asked
him to do.
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00:16:44,780 --> 00:16:49,560
So I went to his office. He was in a
big, fancy mobile command headquarters
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Baton Rouge.
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And he said, that's your desk right
there. I want you right next to me.
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I said, I don't think so.
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I said, I'll put somebody in that desk,
but the problem's in New Orleans. I
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can't solve it here.
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And he insisted.
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He said, we have to have unity of
command.
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I said, well, we can have that, but it
won't be me.
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I've seen the eyes of those people in
New Orleans. That's where I need to be.
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So I left.
229
00:17:23,109 --> 00:17:28,130
The situation in the Superdome was
getting worse and worse and worse.
230
00:17:28,830 --> 00:17:34,070
So I sent a lot more emails to FEMA
headquarters to alert them, just...
231
00:17:34,380 --> 00:17:35,380
how bad it was.
232
00:17:36,580 --> 00:17:40,520
Wednesday, August 31st, an email to Mike
Brown.
233
00:17:41,240 --> 00:17:44,660
Sir, I know that you know the situation
is past critical.
234
00:17:44,920 --> 00:17:47,000
Here are some things you might not know.
235
00:17:47,620 --> 00:17:49,340
Hotels are kicking people out.
236
00:17:49,680 --> 00:17:51,640
Thousands gathering in the streets.
237
00:17:51,860 --> 00:17:54,080
Hundreds still being rescued from homes.
238
00:17:54,360 --> 00:17:59,180
The dying patients at the disaster
medical assistance team tent are being
239
00:17:59,180 --> 00:18:02,780
medevaced. Estimates are that many will
die within hours.
240
00:18:04,690 --> 00:18:09,610
Plans developing for dome evacuation,
but hotel situation is adding to the
241
00:18:09,610 --> 00:18:12,010
problem. Phone connectivity is
impossible.
242
00:18:12,610 --> 00:18:13,610
More later.
243
00:18:15,150 --> 00:18:18,850
The tone of the entire building changed
dramatically.
244
00:18:20,410 --> 00:18:25,450
And I found myself wondering, how many
unanswered questions is this group of
245
00:18:25,450 --> 00:18:30,050
people who are here, how much longer can
they take this environment that we're
246
00:18:30,050 --> 00:18:33,270
asking them just to hang in there with
us? Hang in there, hang in there, hang
247
00:18:33,270 --> 00:18:34,270
there.
248
00:18:34,490 --> 00:18:39,770
I felt that, boy, if we make one false
promise, we would lose their trust.
249
00:18:40,770 --> 00:18:44,930
Like, if I say to them, buses are going
to be there today, and then the buses
250
00:18:44,930 --> 00:18:48,910
don't come, I think it'll all tip over.
I felt that.
251
00:18:49,750 --> 00:18:53,590
So it was very, very important to me
that I didn't overcommit or overpromise
252
00:18:53,590 --> 00:19:00,530
anything, because, again, it was a razor
-thin level of trust between me and,
253
00:19:00,590 --> 00:19:03,730
wow, thousands of people who I talk to
every day.
254
00:19:12,209 --> 00:19:15,550
From where we was at on the bridge, all
the people that were looking for
255
00:19:15,550 --> 00:19:20,310
somewhere to go, they were saying, don't
go by the Superdome because, you know,
256
00:19:20,410 --> 00:19:23,110
the Superdome trashed out. There's
nowhere to go in there.
257
00:19:23,370 --> 00:19:26,590
You know, so they were like, well, go to
the convention center because that's
258
00:19:26,590 --> 00:19:29,770
where, you know, that's where the
shelter's supposed to be and that's
259
00:19:29,770 --> 00:19:31,990
bus is supposed to pick people up.
260
00:19:34,380 --> 00:19:38,780
My main focus was to get the kids to
safety, and the little bitty babies,
261
00:19:38,780 --> 00:19:39,780
can't really walk.
262
00:19:39,860 --> 00:19:43,320
So I had one baby, and my brother had
the other baby, and we got the other two
263
00:19:43,320 --> 00:19:44,900
little children, and we walked for
miles.
264
00:19:47,820 --> 00:19:52,860
Because of the conditions in the
Superdome and the Interstate 10 bridge,
265
00:19:52,860 --> 00:19:56,180
started hearing that people were now
spilling over into the convention
266
00:19:57,460 --> 00:19:59,080
So we just worked straight through.
267
00:20:00,000 --> 00:20:01,880
I don't remember sleeping much at all.
268
00:20:02,510 --> 00:20:05,830
For days now, people have been rationing
what little food and water they have,
269
00:20:05,990 --> 00:20:06,990
waiting for help.
270
00:20:07,070 --> 00:20:09,630
They say they feel like they've been
abandoned by humanity.
271
00:20:10,370 --> 00:20:11,530
What's it been like here?
272
00:20:11,850 --> 00:20:13,250
It's been like hell.
273
00:20:13,670 --> 00:20:17,770
It's been like hell. We have people
here, sick people haven't had medicine
274
00:20:17,770 --> 00:20:18,770
four days.
275
00:20:19,130 --> 00:20:21,710
We're just worried about medication for
my mom because she's almost out of
276
00:20:21,710 --> 00:20:25,310
insulin. My sister's got her sixth child
attack right now. We're trying to see
277
00:20:25,310 --> 00:20:29,450
what we can do to get some IV fluids to
her. We're trying to keep the babies
278
00:20:29,450 --> 00:20:33,790
hydrated. And my little baby getting
sick, he just keeps crying in diarrhea.
279
00:20:33,990 --> 00:20:35,430
He don't have no more milk or nothing.
280
00:20:36,290 --> 00:20:39,850
I've been crying for two days, and I try
not to let him see me cry.
281
00:20:42,970 --> 00:20:44,490
What do you do as a reporter?
282
00:20:45,400 --> 00:20:48,300
People are asking you for water, and,
like, I had a few bottles, and I gave it
283
00:20:48,300 --> 00:20:50,040
away, but, like, I can't help them.
284
00:20:50,920 --> 00:20:56,300
And that was a sobering time for me
because I realized that all the stuff
285
00:20:56,300 --> 00:21:00,020
wanted to do as a reporter, like, let's
get the story, let's get great pictures,
286
00:21:00,100 --> 00:21:02,020
like, at that point, none of that
mattered.
287
00:21:02,220 --> 00:21:05,460
When you're dealing with people's lives,
like, they want to let their family
288
00:21:05,460 --> 00:21:06,460
know that they're alive.
289
00:21:07,040 --> 00:21:12,320
Ma, uh -uh, pa, uh, my grandma, uh, one
of y 'all, if y 'all out there, you hear
290
00:21:12,320 --> 00:21:13,740
me? Can y 'all hear yourself?
291
00:21:14,510 --> 00:21:18,370
Just let me know y 'all living, you
heard me? Because I ain't seen y 'all
292
00:21:18,370 --> 00:21:22,050
Katrina hit, and I really missing y
'all, you feel me? And I'm hurting.
293
00:21:22,250 --> 00:21:24,270
I'm hurting. See this body right here?
294
00:21:25,130 --> 00:21:27,110
That woman been dead since Tuesday.
295
00:21:28,210 --> 00:21:32,750
There's six bodies upstairs on the third
floor, and another lady laying on the
296
00:21:32,750 --> 00:21:34,410
floor by the lady's bathroom dead.
297
00:21:35,490 --> 00:21:39,090
It's just terrible. It's an awful
situation to have to live in.
298
00:21:41,330 --> 00:21:43,530
We went inside the convention center,
299
00:21:44,360 --> 00:21:47,480
The only way that I can describe it, and
I don't want to get into detail, is
300
00:21:47,480 --> 00:21:50,200
that it is the smell of human suffering.
301
00:21:52,040 --> 00:21:54,260
I couldn't stand the smell that's on
myself.
302
00:21:54,680 --> 00:21:57,460
You know what I'm saying? I'm nasty. My
shoes wet.
303
00:21:57,780 --> 00:21:59,700
Everything wet. I don't have nothing.
304
00:22:01,260 --> 00:22:02,600
I felt embarrassed.
305
00:22:02,960 --> 00:22:04,780
You know, like I couldn't talk to
nobody.
306
00:22:05,820 --> 00:22:08,600
And even though, you know, all the
people out there, it was in the same
307
00:22:08,600 --> 00:22:12,640
predicament. So, you know, we all was
like, you know, people who used to
308
00:22:12,640 --> 00:22:17,660
stuff and having things and taking care
of themselves, and they couldn't, you
309
00:22:17,660 --> 00:22:18,900
know, they felt the same way.
310
00:22:21,900 --> 00:22:24,220
I was totally like out of myself
already.
311
00:22:24,560 --> 00:22:28,080
I just felt like I was just going to
pass out and die at any time.
312
00:22:29,580 --> 00:22:32,280
But also, the kids didn't have no more
food.
313
00:22:33,120 --> 00:22:37,080
And they was dehydrated, you know, their
lips was turning white.
314
00:22:37,780 --> 00:22:44,060
So through the shame and embarrassment
and the guilt, the only thing I could do
315
00:22:44,060 --> 00:22:47,100
is just use the little strength I got to
try to get these children some help.
316
00:22:48,040 --> 00:22:51,540
So when the media came out there with
their cameras and all that, you know, I
317
00:22:51,540 --> 00:22:55,080
had my two little babies in my hand, and
I just went to hollering on the camera.
318
00:22:56,940 --> 00:23:00,780
We didn't have no food. We don't have
nothing here. Our children have been out
319
00:23:00,780 --> 00:23:01,780
here for days.
320
00:23:03,740 --> 00:23:06,180
They don't have nothing to eat. We don't
have no cold water.
321
00:23:08,380 --> 00:23:11,900
Send people to get the folks out of
here, folks.
322
00:23:12,320 --> 00:23:14,540
We hungry, we starving, we need help.
323
00:23:15,100 --> 00:23:16,540
We need medical attention.
324
00:23:16,740 --> 00:23:18,400
They got old people that's sick.
325
00:23:18,740 --> 00:23:20,000
I felt neglected.
326
00:23:20,800 --> 00:23:22,940
I felt like the city.
327
00:23:23,530 --> 00:23:28,550
That we masked in all these years and
paraded in with the second lines and,
328
00:23:28,550 --> 00:23:33,310
know, worked in and built these raggedy
houses and, you know, that they just let
329
00:23:33,310 --> 00:23:38,710
us down. Like, at this time, to them, it
was like we wasn't even human no more.
330
00:23:40,710 --> 00:23:44,430
People still in New Orleans, if they
look to the sky, saw Air Force One.
331
00:23:44,750 --> 00:23:49,390
The president flying over for a personal
look at the devastation. His plane was
332
00:23:49,390 --> 00:23:51,310
low just over the city skyline.
333
00:23:52,490 --> 00:23:57,650
I basically told him we had an
incredible crisis here and that his
334
00:23:57,650 --> 00:23:59,790
in Air Force One does not do it justice.
335
00:24:00,070 --> 00:24:04,830
And I am very frustrated because we are
not able to marshal resources.
336
00:24:06,130 --> 00:24:10,630
A lot of people suffered, and a lot of
people suffered needlessly.
337
00:24:12,420 --> 00:24:17,080
If we had had the leader of the free
world show up in New Orleans on Monday,
338
00:24:17,160 --> 00:24:24,000
instead of just flying over the city two
days after the storm, we would have had
339
00:24:24,000 --> 00:24:27,180
a much different situation after
Katrina.
340
00:24:28,540 --> 00:24:31,420
Powerful country as we are, and we can't
take care of these people. They're out
341
00:24:31,420 --> 00:24:32,740
here all this time.
342
00:24:33,440 --> 00:24:34,440
Doesn't make sense.
343
00:24:34,540 --> 00:24:35,540
And I'm pissed.
344
00:24:43,560 --> 00:24:47,980
When I joined the police department, my
aspirations were high.
345
00:24:49,120 --> 00:24:52,400
Then in 2002, I became superintendent of
police.
346
00:24:53,040 --> 00:24:57,740
And in that position, I wanted to be
always accessible to the media.
347
00:24:59,200 --> 00:25:04,680
And from a communication standpoint, the
mayor told me any kind of cover -up
348
00:25:04,680 --> 00:25:06,400
wouldn't be tolerated.
349
00:25:07,640 --> 00:25:11,300
That stuck in my mind. I think I
overthought it.
350
00:25:11,820 --> 00:25:14,140
I didn't want to hide anything from the
people.
351
00:25:14,360 --> 00:25:20,840
And I was so dead set on not covering
anything up that things that were
352
00:25:20,840 --> 00:25:25,080
to me, I reported them quickly without
getting verification, the way it would
353
00:25:25,080 --> 00:25:26,900
have been under normal circumstances.
354
00:25:27,360 --> 00:25:34,180
So when my tactical guys said that a
sniper was shooting at our
355
00:25:34,180 --> 00:25:39,820
officers, I reported that the sniper was
shooting at police officers.
356
00:25:40,270 --> 00:25:46,290
And my captain and I was fighting for
the snipers. We went from rescue to
357
00:25:46,290 --> 00:25:49,070
tactical, almost as insane as they were
shooting at us in a helicopter.
358
00:25:49,510 --> 00:25:51,930
They were shooting at my SWAT team. I
mean, it was crazy.
359
00:25:52,910 --> 00:25:58,750
Well, that whole thing of people
shooting at helicopters is a reflection
360
00:25:58,750 --> 00:25:59,770
people who watch too much TV.
361
00:26:00,310 --> 00:26:04,770
They thought if they shot up, the
helicopter would hear them or see them
362
00:26:04,770 --> 00:26:05,770
come get them.
363
00:26:06,770 --> 00:26:08,930
I spoke to the police chief, and I said,
Chief.
364
00:26:09,600 --> 00:26:12,300
Where did you get this notion that
there's snipers in the city?
365
00:26:12,980 --> 00:26:15,660
He said, I was in the helicopter,
General, and they shot at us.
366
00:26:16,820 --> 00:26:19,020
Did they hit the helicopter chief? No.
367
00:26:19,220 --> 00:26:20,960
I said, why did you use the word sniper?
368
00:26:21,720 --> 00:26:26,100
Maybe from the military, the jargon and
parlance for sniper is different than
369
00:26:26,100 --> 00:26:28,060
the jargon and the parlance that we use.
370
00:26:28,300 --> 00:26:32,960
But when an unidentified person that we
can't spot randomly shoots a police
371
00:26:32,960 --> 00:26:35,540
officer, in my opinion, that was a
sniper.
372
00:26:36,200 --> 00:26:37,780
Maybe I shouldn't have used those words.
373
00:26:38,200 --> 00:26:40,140
In hindsight, I guess I shouldn't have
used those words.
374
00:26:40,700 --> 00:26:45,560
It was getting reported over and over
again, and it took a life of its own.
375
00:26:46,320 --> 00:26:50,160
About the sniper fire, they're actually
taking a sniper fire as they're trying
376
00:26:50,160 --> 00:26:51,200
to evacuate patients.
377
00:26:51,460 --> 00:26:55,560
I was there just about an hour and a
half, two hours after that, looking at
378
00:26:55,560 --> 00:26:58,480
same area. In fact, I didn't see any
snipers myself.
379
00:26:58,780 --> 00:27:04,420
Big searchlights looking all around to
make sure that there were no snipers
380
00:27:04,420 --> 00:27:05,800
were going to attack us.
381
00:27:06,220 --> 00:27:10,780
Things became so much more difficult for
us to do because of this fear.
382
00:27:11,380 --> 00:27:17,200
As simple as, where's the truck that's
bringing all the new food? And the
383
00:27:17,200 --> 00:27:21,280
National Guard would go out and we'd
find the truck that had been abandoned
384
00:27:21,280 --> 00:27:24,700
the delivery driver who was told there
were snipers all around the Superdome
385
00:27:24,700 --> 00:27:28,260
that were shooting and killing all the
delivery drivers. And all of that
386
00:27:28,260 --> 00:27:29,260
completely made up.
387
00:27:29,710 --> 00:27:32,270
but just made our jobs infinitely worse
and more difficult.
388
00:27:34,030 --> 00:27:39,430
I over -reported things I should have
verified, and I'm sorry I did that.
389
00:27:40,290 --> 00:27:44,310
Sir, a lot of respect to you tonight for
what you have been going through,
390
00:27:44,350 --> 00:27:47,750
seeing your men and women go through so
much.
391
00:27:48,430 --> 00:27:54,370
When Katrina came, there was no school
you could go to to deal with the
392
00:27:54,370 --> 00:27:56,750
worldwide media on a 24 -7 basis.
393
00:27:57,450 --> 00:28:00,430
I was working off of one and a half to
two hours sleep a day.
394
00:28:00,830 --> 00:28:02,170
I wasn't eating well.
395
00:28:02,910 --> 00:28:05,790
I had migraine headaches almost the
entire time.
396
00:28:06,350 --> 00:28:10,070
And I had gotten to the point where I
was around the media so much, it had so
397
00:28:10,070 --> 00:28:14,790
many cameras pointed on me, I actually
forgot the cameras were around me.
398
00:28:15,870 --> 00:28:21,090
With communications being fragmented,
some people were getting reports that a
399
00:28:21,090 --> 00:28:22,090
young lady was raped.
400
00:28:22,470 --> 00:28:25,610
And it was in proximity to me where my
daughter was at.
401
00:28:26,899 --> 00:28:32,560
So by the time it got to me, it went
from a young lady being raped to my
402
00:28:32,560 --> 00:28:33,560
daughter was raped.
403
00:28:34,260 --> 00:28:39,020
And when I thought my daughter was
raped, it just, it tore me up.
404
00:28:39,480 --> 00:28:45,000
I need somebody to get me a cruise boat
or some type of boat, a cruise ship, or
405
00:28:45,000 --> 00:28:49,000
some kind of ship, so I can put my
people in some comfort, so I can help
406
00:28:49,000 --> 00:28:52,300
people. We have people in the police
boat who have lost their families, and
407
00:28:52,300 --> 00:28:55,440
have not gotten out of this fight. I
didn't know where my dogs were at for
408
00:28:55,440 --> 00:28:56,600
days, and we endured.
409
00:28:56,860 --> 00:29:01,160
I'm so tired of this, but it's finally
almost over. That's it. I don't talk no
410
00:29:01,160 --> 00:29:02,160
more.
411
00:29:02,860 --> 00:29:06,360
During Katrina, the first responders
were also victims.
412
00:29:06,970 --> 00:29:11,290
Their homes are gone. Their families
were moving from place to place to try
413
00:29:11,290 --> 00:29:12,290
survive.
414
00:29:12,610 --> 00:29:18,470
So when your first responders are also
victims, it changed the character of the
415
00:29:18,470 --> 00:29:19,470
response.
416
00:29:20,350 --> 00:29:22,970
I made tremendous sacrifices during
Katrina.
417
00:29:23,770 --> 00:29:28,610
My family wanted me to stop being a
chief and go get my elderly aunt and
418
00:29:29,370 --> 00:29:30,990
Unfortunately, my aunt and uncle died.
419
00:29:31,650 --> 00:29:34,990
And it haunts me every day.
420
00:29:35,450 --> 00:29:37,210
that I could have saved them and I
didn't.
421
00:29:37,850 --> 00:29:42,850
So people that was not privy to the
circumstances at ground zero where I was
422
00:29:42,850 --> 00:29:47,890
for an entire time, they had no idea of
the challenges that we faced.
423
00:29:48,450 --> 00:29:52,490
All they saw was a microcosm of what the
media wanted them to see.
424
00:30:00,880 --> 00:30:04,620
We are live in front of the convention
center, which has not been empty to
425
00:30:04,620 --> 00:30:05,620
people at all.
426
00:30:05,900 --> 00:30:09,460
Chief, what do you figure? How many
people here? We have at least 30 ,000
427
00:30:09,460 --> 00:30:13,980
here. 30 ,000? At least 30 ,000. And
none have been taken out? None have been
428
00:30:13,980 --> 00:30:17,120
taken out. The buses were promised. The
buses are not here. They built these
429
00:30:17,120 --> 00:30:20,200
people's spirits up. We need to get
these people out of here now.
430
00:30:24,720 --> 00:30:29,840
So, unfortunately, we discovered that
while FEMA had put in requests for
431
00:30:30,640 --> 00:30:34,440
Whatever reason, that didn't get moving
as fast as it should have.
432
00:30:35,340 --> 00:30:37,940
So people are going to have to stay
there another day.
433
00:30:39,820 --> 00:30:45,300
We knew that these people were getting
to a desperate place in terms of their
434
00:30:45,300 --> 00:30:48,640
ability to withstand the environment
that they were in.
435
00:30:49,360 --> 00:30:55,120
And we were really worried whether we
could survive another day like this
436
00:30:55,120 --> 00:30:56,120
Wednesday.
437
00:30:59,210 --> 00:31:00,250
Good afternoon, everyone.
438
00:31:00,730 --> 00:31:06,150
I first want to express my thanks to
President Bush for the confidence that
439
00:31:06,150 --> 00:31:07,150
has shown in me.
440
00:31:07,730 --> 00:31:11,730
I also want to speak to the civil unrest
and some of the disturbances that we
441
00:31:11,730 --> 00:31:12,730
have seen.
442
00:31:12,750 --> 00:31:14,010
It's just not acceptable.
443
00:31:14,770 --> 00:31:20,910
And I understand that the National
Guard, troops, local law enforcement,
444
00:31:20,910 --> 00:31:24,770
those will do everything in their power
to minimize that.
445
00:31:28,360 --> 00:31:31,860
We had National Guard elements from
every state come here in Louisiana.
446
00:31:32,680 --> 00:31:36,160
And some people who deployed to
Louisiana had already been to Iraq.
447
00:31:36,720 --> 00:31:41,360
And now sprinkle on that, you know, all
those rumors of lawlessness and snipers
448
00:31:41,360 --> 00:31:42,800
and shootings and all of that.
449
00:31:43,160 --> 00:31:44,780
It was like, oh, we're going to need
weapons.
450
00:31:45,680 --> 00:31:52,520
So as the deputy public affairs officer,
I was really just trying to stomp out a
451
00:31:52,520 --> 00:31:55,980
lot of the myths that were becoming so
problematic because they're just
452
00:31:55,980 --> 00:31:56,980
fear.
453
00:32:04,490 --> 00:32:08,610
After I came back from Baton Rouge, I
had to see to marry him. They said,
454
00:32:08,610 --> 00:32:10,690
walk through the crowd at the Superdome.
455
00:32:11,770 --> 00:32:14,770
A National Guard buddy told me, he said,
well, we need more guards for
456
00:32:14,770 --> 00:32:15,770
protection.
457
00:32:16,070 --> 00:32:18,230
I said, no, we don't need any more
guards. We're all right.
458
00:32:19,210 --> 00:32:21,890
So I had two up with me. I said, put
your guns on your back.
459
00:32:22,570 --> 00:32:24,010
Don't be pointing guns at nobody.
460
00:32:25,570 --> 00:32:30,010
That's when people noticed me and they
noticed my name and they said, hey,
461
00:32:30,010 --> 00:32:32,670
you going to get us out of here? I said,
yeah, we're going to get you out of
462
00:32:32,670 --> 00:32:33,670
here.
463
00:32:34,640 --> 00:32:36,600
So how do you recommend we handle this?
464
00:32:36,860 --> 00:32:39,780
I think we try to get a public message
out on the radio.
465
00:32:40,060 --> 00:32:44,800
Okay. And you tell the governor the
buses need to be there early in the
466
00:32:44,820 --> 00:32:47,660
We need her to get on the television and
tell people.
467
00:32:48,000 --> 00:32:52,880
So I saw the mayor and discussed the
evacuation plan for the next day that
468
00:32:52,880 --> 00:32:57,460
being coordinated with staff down in
Baton Rouge and with FEMA Director
469
00:32:58,040 --> 00:33:03,500
In all sincerity, my heart goes out to
those people, and I am determined,
470
00:33:03,800 --> 00:33:09,680
absolutely determined, to speed this
thing up, make this thing work, and get
471
00:33:09,680 --> 00:33:10,680
aid to those people.
472
00:33:12,440 --> 00:33:13,440
Bullshit!
473
00:33:17,260 --> 00:33:20,040
Later that day, I called Administrator
Brown.
474
00:33:20,300 --> 00:33:22,580
He said he's not available. I said,
well, where is he?
475
00:33:24,660 --> 00:33:26,460
So, Cindy Taylor...
476
00:33:26,700 --> 00:33:31,100
who worked in the Office of External
Affairs, received an email from Sharon
477
00:33:31,100 --> 00:33:34,620
Worthy, who was the handler for Under
Secretary Brown.
478
00:33:35,340 --> 00:33:39,220
It is very important that time is
allowed for Mr. Brown to eat dinner.
479
00:33:40,120 --> 00:33:44,400
Given that Baton Rouge is back to
normal, restaurants are getting busy.
480
00:33:44,640 --> 00:33:47,320
He needs much more than 20 or 30
minutes.
481
00:33:47,820 --> 00:33:52,100
We now have traffic to encounter to get
to and from a location of his choice.
482
00:33:52,590 --> 00:33:57,070
followed by wait service from the
restaurant staff, eating, et cetera.
483
00:33:57,070 --> 00:33:58,009
you.
484
00:33:58,010 --> 00:34:03,950
And so Cindy Taylor then forwarded that
email from Sharon Worthy to me, and she
485
00:34:03,950 --> 00:34:10,870
said, let me preface by saying I know he
needs downtime, but how much time
486
00:34:10,870 --> 00:34:15,730
do each of you need for dinner,
including travel time to the restaurant
487
00:34:15,730 --> 00:34:16,730
choice?
488
00:34:16,909 --> 00:34:17,909
Question mark.
489
00:34:19,750 --> 00:34:21,070
I'm trying to coordinate.
490
00:34:21,800 --> 00:34:25,739
Where the buses are so I can answer the
mayor's question and deal with the
491
00:34:25,739 --> 00:34:31,639
press. But 72 miles away in Baton Rouge,
this son of a bitch is waiting in lines
492
00:34:31,639 --> 00:34:32,639
to go in a restaurant.
493
00:34:33,280 --> 00:34:35,280
I mean, there was some stupid shit
happening.
494
00:34:35,620 --> 00:34:37,159
Just plain stupid.
495
00:34:38,060 --> 00:34:42,580
So after I got that email, I immediately
responded to Cindy.
496
00:34:43,159 --> 00:34:44,440
Oh, my God.
497
00:34:45,060 --> 00:34:47,000
With eight exclamation points.
498
00:34:48,139 --> 00:34:49,940
I just ate an MRE.
499
00:34:50,440 --> 00:34:55,199
and crapped in the hallway of the
Superdome along with 30 ,000 other close
500
00:34:55,199 --> 00:34:59,500
friends. So I understand her concern
about busy restaurants.
501
00:35:00,280 --> 00:35:05,040
Maybe tonight I will have time to move
the pebbles on the parking garage floor
502
00:35:05,040 --> 00:35:07,980
so they don't stab me in the back while
I try to sleep.
503
00:35:08,280 --> 00:35:12,380
But instead I will hope her wait at
Ruth's Crisp is short.
504
00:35:17,840 --> 00:35:23,590
This Email exchange was really starting
to show the disconnect,
505
00:35:23,990 --> 00:35:26,450
the tone deafness.
506
00:35:26,850 --> 00:35:29,870
I just don't think they understood my
urgency.
507
00:35:36,950 --> 00:35:42,130
At the Superdome, almost everything they
needed, any kind of satellite or a
508
00:35:42,130 --> 00:35:43,670
tower, still didn't work.
509
00:35:45,170 --> 00:35:47,470
But what did work, and we became aware,
510
00:35:48,280 --> 00:35:52,520
was that a lot of people had brought
radios to the Superdome.
511
00:35:54,860 --> 00:35:59,260
That was how they were getting their
news, which was problematic because
512
00:35:59,260 --> 00:36:03,860
was a lot of mistruths and a lot of the
exaggerated stories were being
513
00:36:03,860 --> 00:36:05,260
perpetuated by the radio.
514
00:36:05,880 --> 00:36:07,920
The situation is getting really chaotic.
515
00:36:08,740 --> 00:36:10,500
There's fights breaking out.
516
00:36:10,860 --> 00:36:14,200
There's a lot of murders that's
occurred, rapes.
517
00:36:14,480 --> 00:36:15,760
Look, you name it.
518
00:36:18,320 --> 00:36:25,020
All of a sudden, walking around, we
heard that some little girls
519
00:36:25,020 --> 00:36:28,360
was raped and killed in the bathroom.
520
00:36:29,200 --> 00:36:31,140
The chick said a woman.
521
00:36:31,420 --> 00:36:32,600
It was a little girl.
522
00:36:32,900 --> 00:36:34,500
Oh, a little girl? It was a little girl.
523
00:36:35,120 --> 00:36:36,680
A little girl, they said.
524
00:36:47,570 --> 00:36:54,410
I really was looking for
525
00:36:54,410 --> 00:37:00,410
somebody to be screaming at the top of
their lungs, murder, somebody did this.
526
00:37:01,030 --> 00:37:03,790
But I never seen anybody come forward.
527
00:37:04,750 --> 00:37:08,510
And it's fascinating because some people
are asking me, did I have video on
528
00:37:08,510 --> 00:37:10,930
that? I was like, are you serious?
529
00:37:11,190 --> 00:37:14,490
Like, I would have video on somebody
getting raped and killed, for real.
530
00:37:15,930 --> 00:37:22,050
We had already heard from the security
team inside the Superdome about
531
00:37:22,050 --> 00:37:28,310
what was actually transpiring. So we
knew that that wasn't actually the case.
532
00:37:29,090 --> 00:37:31,950
But still, the rumor took a hold.
533
00:37:32,810 --> 00:37:34,710
Then it started spreading like wildfire.
534
00:37:38,910 --> 00:37:43,110
I mean, a lot of people, yeah, rape, all
type of violence.
535
00:37:43,490 --> 00:37:47,590
You don't know who's here. You got
people that's druggies. You got people
536
00:37:47,590 --> 00:37:52,350
raping and doing everything they can
doing, breaking in and looting and
537
00:37:52,350 --> 00:37:53,430
everything. You understand?
538
00:37:54,710 --> 00:37:56,770
The media was irritating.
539
00:37:58,120 --> 00:38:01,560
They just wanted to be in everybody's
face and getting all these interviews,
540
00:38:01,560 --> 00:38:02,800
they wanted people to be scared.
541
00:38:04,200 --> 00:38:07,160
I would get people who would call me,
and they would ask me to confirm facts,
542
00:38:07,320 --> 00:38:09,220
and then I would say, well, that's not
the facts at all.
543
00:38:09,800 --> 00:38:11,760
And they would write their story anyway.
544
00:38:12,500 --> 00:38:14,880
And it could not have spun more out of
control.
545
00:38:15,580 --> 00:38:19,420
At the Superdome, there have been rapes,
a murder, and various shootings.
546
00:38:20,120 --> 00:38:24,880
There was a lot of misinformation all
over the place.
547
00:38:25,700 --> 00:38:27,260
And it wasn't just the media.
548
00:38:27,740 --> 00:38:29,320
It was within our organization.
549
00:38:30,640 --> 00:38:35,680
What one of the police officers told me
was it is a war zone out there. People
550
00:38:35,680 --> 00:38:36,598
are fighting.
551
00:38:36,600 --> 00:38:40,220
He said in his words, people are losing
their minds.
552
00:38:40,680 --> 00:38:42,880
Some things were completely exaggerated.
553
00:38:43,520 --> 00:38:47,740
Some things were completely made up.
Some things were said that just
554
00:38:47,740 --> 00:38:48,780
did not happen.
555
00:38:49,240 --> 00:38:53,820
And you had all of this going on in the
middle of a disaster.
556
00:38:54,510 --> 00:38:58,990
There was chaos. There was no
communication. But I saw cops on the
557
00:38:58,990 --> 00:39:01,870
back at thugs that were on rooftops,
etc.
558
00:39:02,170 --> 00:39:05,710
I've never seen the breakdown of
American society like this.
559
00:39:06,090 --> 00:39:09,870
The media wanted to lead the American
people to focus on chaos.
560
00:39:10,590 --> 00:39:12,230
Yeah, that's what happened in the
disaster.
561
00:39:12,950 --> 00:39:15,630
If you don't have chaos, then it's not a
fucking disaster.
562
00:39:16,570 --> 00:39:17,830
It's an inconvenience.
563
00:39:18,230 --> 00:39:22,570
But there are people who wanted to
exacerbate it as a crime problem in the
564
00:39:22,570 --> 00:39:23,570
of New Orleans.
565
00:39:24,040 --> 00:39:25,140
It wasn't a crime problem.
566
00:39:25,800 --> 00:39:27,460
It was an evacuation problem.
567
00:39:39,460 --> 00:39:44,860
It is now shortly before dawn, about 5
.30 in the morning. For the last four
568
00:39:44,860 --> 00:39:47,320
hours, we have seen no buses here.
569
00:39:47,640 --> 00:39:52,560
Meanwhile, the size of the crowd has
been growing, and so has its level.
570
00:39:53,080 --> 00:39:54,080
of frustration.
571
00:39:54,540 --> 00:39:58,260
We've been out here since 9 o 'clock
yesterday morning.
572
00:39:58,800 --> 00:40:00,160
Just like this.
573
00:40:04,900 --> 00:40:07,300
It's about 6 in the morning now.
574
00:40:08,600 --> 00:40:09,960
Listening to the news.
575
00:40:10,480 --> 00:40:12,340
A lot of people lost everything.
576
00:40:13,700 --> 00:40:16,580
Getting a lot of sleep and they found
out they could go home.
577
00:40:18,120 --> 00:40:21,780
By this time, we were supposed to be out
of here.
578
00:40:23,560 --> 00:40:27,820
But they never had anybody to say that
they was about to evacuate the
579
00:40:28,720 --> 00:40:32,480
So I was like, oh, man, I just don't
believe some of this. I don't know
580
00:40:32,480 --> 00:40:33,480
going to happen.
581
00:40:34,240 --> 00:40:37,880
Eventually, it's getting worse. We have
to move these families out of here. But
582
00:40:37,880 --> 00:40:43,300
from you, I would like to know, are
there buses coming for these people to
583
00:40:43,300 --> 00:40:46,140
out? They keep saying that, but who can
believe them anymore?
584
00:40:46,360 --> 00:40:47,360
Exactly.
585
00:40:47,640 --> 00:40:49,120
I tell these people.
586
00:40:50,390 --> 00:40:54,190
Believe what you see, not what you hear.
587
00:40:57,450 --> 00:41:00,070
People in the Superdome, what is the
plan for them?
588
00:41:00,410 --> 00:41:04,370
They are going to start to be moved
right after we get all the medical
589
00:41:04,370 --> 00:41:06,950
out. We're going to move them. They are
our first priority.
590
00:41:07,270 --> 00:41:12,110
Then after that, we will have 350 buses
that are staged, and they're going to
591
00:41:12,110 --> 00:41:14,190
start to move people out of the
Superdome.
592
00:41:16,090 --> 00:41:17,890
The buses started to show up.
593
00:41:18,380 --> 00:41:22,480
And we came up with a route that would
bring them in and a way to walk the
594
00:41:22,480 --> 00:41:24,020
people out to the buses.
595
00:41:25,600 --> 00:41:31,200
And at the Air Medevac site of the
Superdome, I had them knock down the
596
00:41:31,200 --> 00:41:35,320
poles so we could bring large
helicopters in and take out the elderly.
597
00:41:36,980 --> 00:41:38,780
Everything seemed to be going well.
598
00:41:39,380 --> 00:41:45,560
But then a call came over the radio that
a pilot reported being shot at.
599
00:41:47,850 --> 00:41:50,850
When that went out, all the helicopters
in round diverted.
600
00:41:51,630 --> 00:41:54,210
And that just turned this situation on
its head.
601
00:41:58,230 --> 00:42:02,630
Desperate situation in the city of New
Orleans as we speak. The effort to move
602
00:42:02,630 --> 00:42:06,730
those evacuees from the Superdome to the
Astrodome now halted after shots were
603
00:42:06,730 --> 00:42:11,750
fired. Rescue helicopters came under
fire and violence spilled out into the
604
00:42:11,750 --> 00:42:12,810
streets right outside.
605
00:42:13,580 --> 00:42:17,480
The largest ambulance service says it
will have to severely cut back its
606
00:42:17,480 --> 00:42:19,480
efforts if security doesn't improve.
607
00:42:20,500 --> 00:42:25,460
We were told that the buses were stopped
because things inside the city of New
608
00:42:25,460 --> 00:42:26,660
Orleans were so dangerous.
609
00:42:27,140 --> 00:42:30,960
The drivers of those buses and
ambulances, they said, I'm not going in
610
00:42:31,020 --> 00:42:35,580
I've told my wife, I'm not going in
there. There's still a sense that this
611
00:42:35,580 --> 00:42:37,280
riot zone, and it's not.
612
00:42:37,900 --> 00:42:40,240
It was just a story that got out of
hand.
613
00:42:41,070 --> 00:42:46,150
And eventually, people tried to draw us
in to be more focused on security than
614
00:42:46,150 --> 00:42:48,470
we are on the mission of saving lives.
615
00:42:48,790 --> 00:42:52,050
Some of the things like security, you
look at and you think, the time has come
616
00:42:52,050 --> 00:42:56,310
to empower our law enforcement
officials, our military officials, to
617
00:42:56,310 --> 00:43:00,070
adopt a zero -tolerance attitude, let's
take these people off the street so they
618
00:43:00,070 --> 00:43:01,130
can't be causing this danger.
619
00:43:01,610 --> 00:43:06,670
When we realized that the looting was
getting out of control, we redirected
620
00:43:06,670 --> 00:43:09,170
of our police officers back to
patrolling the streets.
621
00:43:09,670 --> 00:43:14,050
They were dead tired from saving people.
We redirected all of our resources.
622
00:43:15,370 --> 00:43:19,510
All of a sudden, I just got inundated
with people coming to me.
623
00:43:19,950 --> 00:43:25,570
They were confused. They said, Chief,
are they going to evacuate us? Or we got
624
00:43:25,570 --> 00:43:26,810
to go? Who's going to feed us?
625
00:43:27,550 --> 00:43:31,690
We were asking the Louisiana authorities
to hunt down those looters. They must
626
00:43:31,690 --> 00:43:34,750
make sure those rapists, looters, and
assailants get what they deserve.
627
00:43:35,750 --> 00:43:38,230
With the exposure to the national media,
628
00:43:39,080 --> 00:43:44,680
All of a sudden now, at police
headquarters, the message was to stop
629
00:43:45,060 --> 00:43:46,440
That was the message.
630
00:43:48,240 --> 00:43:52,700
And what came next was a complete mess.
55467
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