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In this episode of American Greed, in
Detroit's troubled public schools,
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gold in pencils, paper, and desks.
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00:00:10,220 --> 00:00:15,760
Especially for people like Norman Shy,
who know how to rig the system,
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00:00:15,760 --> 00:00:20,980
millions. Norman Shy was living
lavishly, even by the standards of most
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00:00:20,980 --> 00:00:24,580
people. Swimming pools, a two -story
library.
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00:00:24,940 --> 00:00:28,060
Some irony there, a two -story library
from a guy who...
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Steals from school kids who can't afford
books.
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00:00:30,930 --> 00:00:37,450
And later, in an online invasion,
romance scammers are stealing millions
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00:00:37,450 --> 00:00:41,870
dollars from unsuspecting Americans
posing as U .S. soldiers.
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00:00:42,510 --> 00:00:47,050
You would never expect somebody from the
military to scam you.
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I thought we were going to get married.
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00:00:50,050 --> 00:00:53,990
It's a perfect scam for the criminals.
They prey on those emotions.
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00:00:54,680 --> 00:00:58,420
They build the trust, and within a week,
two weeks, they're asking for money.
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00:00:58,940 --> 00:01:05,220
And then one victim turns the tables and
cashes in on the scam for a lovely
15
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profit.
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00:01:22,870 --> 00:01:29,750
In 2016, outside the Detroit Criminal
Courthouse, the legal walk of shame
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has an unthinkable cast of characters.
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Not murderers or drug dealers, but
public school officials charged
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with stealing funds that were supposed
to go to students.
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Do you have any apology to give to
anybody? I have nothing to say, thank
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After all this area has been through,
after all the smacks to the head this
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has taken, and here's another. It's one
of those things that make you think, did
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00:02:01,670 --> 00:02:02,910
this have to be Detroit?
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Because it really does paint the whole
area. It's like people roll their eyes.
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00:02:07,690 --> 00:02:09,690
Oh, that's just Detroit again.
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It wasn't supposed to go this way.
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Just a short time ago, public school
principals were seen as the last best
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to turn around Detroit schools.
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Some were even lauded on national
television.
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There's an amazing school in Detroit
that's getting national attention right
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at Spain Elementary School in Detroit.
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Spain Elementary's principal, Ron
Alexander, goes on the Ellen DeGeneres
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tell the world of his school's plight.
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Holes in the ceiling let rain pour into
the classrooms.
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Mold covers the gym floor.
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Alexander pleads to Ellen for help.
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And it pays off in a big way.
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Goodbye!
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Half a million dollars big.
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In collaboration with Lowe's, it's the
largest gift her show has ever bestowed.
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I remember we interviewed him.
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When it happened, and I think he stood
up and actually physically danced behind
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his desk because he was so happy. He
couldn't believe that somebody would be
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that generous and help out his school,
and it was a school that absolutely
45
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needed that money.
46
00:03:21,600 --> 00:03:27,420
Other principals throughout the Detroit
public school system are seen as
47
00:03:27,420 --> 00:03:28,420
saviors.
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00:03:33,760 --> 00:03:38,060
Principal Ronnie Sims attracts a film
crew to document his groundbreaking
49
00:03:38,060 --> 00:03:42,360
program for fifth -grade boys called the
Gentleman's Club.
50
00:03:42,660 --> 00:03:48,620
The Gentleman's Club, my definition
would be a life -altering experience
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that would help the boys become
respectful men
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in their family and community.
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Wake up, everybody.
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Principals are like the mothers and
fathers to a lot of these kids.
55
00:04:03,130 --> 00:04:04,089
They got hugs.
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00:04:04,090 --> 00:04:06,430
All the principals knew the kids by
first name.
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00:04:06,670 --> 00:04:10,930
So the kids trusted the principal. The
parents trusted the principal.
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But money is always tight.
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And principals say they are painfully
hamstrung.
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00:04:17,970 --> 00:04:24,350
With the system that we have now, my
hands are tied to many degrees as far as
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getting access to the funds.
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They would make requests for funds for
supplies or programs or whatever they
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needed, and it would either not be there
or it would fall on deaf ears.
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00:04:38,550 --> 00:04:43,510
Despite appearances, Detroit public
schools actually do have a billion
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00:04:43,510 --> 00:04:46,810
budget serving more than 47 ,000
students.
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00:04:47,650 --> 00:04:51,950
And a lot of that is federal money and
state money, but what that tells you is
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00:04:51,950 --> 00:04:54,230
that this is a district that does a lot
of business.
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00:04:54,910 --> 00:04:57,130
And I think people saw that.
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00:04:57,740 --> 00:04:59,580
as an opportunity to make money.
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00:05:02,820 --> 00:05:08,300
Norman Shai grows up in northwest
Detroit and attends Detroit Public
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00:05:08,860 --> 00:05:15,120
He's a local guy made good, founding a
school supply company named Allstate
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Sales.
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00:05:17,680 --> 00:05:21,060
The Detroit school system is one of
Shai's biggest clients.
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00:05:22,140 --> 00:05:26,200
He seemed generous, philanthropist, is
what I could...
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00:05:26,480 --> 00:05:27,560
Almost have called him.
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At one time, we gave him an award as one
of the top 100 suppliers for the
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district.
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It's a lucrative business.
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00:05:37,280 --> 00:05:42,320
And Shai makes a point to give back to
the struggling school district that
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make him the success he is today.
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00:05:45,340 --> 00:05:48,820
Norman Shai provided blinds to some
schools.
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He sponsored field trips for students,
furniture.
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00:05:55,980 --> 00:06:00,280
and provided several school supplies
that he claimed were free to the school.
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00:06:01,240 --> 00:06:07,020
And then, in 2009, there's a big change
that will alter the course of Norman
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Shai's life and the lives of several
principals he deals with.
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The Michigan State Legislature installs
an emergency manager who becomes
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responsible for all financial decisions
in the district.
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The hope is this person will turn the
ship around.
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00:06:24,180 --> 00:06:28,220
In part, by decentralizing the vast
bureaucracy.
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00:06:28,880 --> 00:06:32,840
The building principals had to run daily
business. They needed school supplies.
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They needed food.
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So what that meant was that the ability
or the right to sign for invoices was
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now delegated to principals at the
building level.
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Before, vendors were chosen by the
district, but now each principal has the
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ability to choose their own vendors and
find the best deals for Detroit Public
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Schools, or DPS.
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You had principals that were kings and
queens on their own island, so to speak,
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and they could, through their own
individual signature, sign off on the
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and expenditures of DPS money, again,
tax dollars, for all sorts of
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00:07:10,210 --> 00:07:13,590
materials, and the vendors would provide
those materials.
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With Norman Shye's history of working
with the district, principals naturally
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choose him for many of their supply
needs.
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He would go out to the schools, meet
with the principals, sit with them and
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allow them to look through the catalog
and make the orders with him.
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He delivered his orders in person.
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His business spread like wildfire by
word of mouth. Some principals that
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with him told other principals about
him, you know, so he reached out.
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Shai also offers a product his
competitors do not.
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a specialty item called raised line
paper.
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It has a braille -like texture and
supposedly helps special needs students
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to write.
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Raised line paper is an unlikely
springboard into a multi -million dollar
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00:08:11,640 --> 00:08:15,720
But give Norman Shy an A -plus for
creativity.
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Next on American Greed, see how Norman
Shy is making paper and turning it into
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cold, hard, fraudulent cash.
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In Detroit, principals have been given
wide latitude to run their public
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like a business.
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In theory, it reduces bureaucracy and
increases accountability.
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But in practice, it makes the schools
ripe for fraud.
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It really goes to show how weak the
financial controls were because the
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principals could sign off on anything.
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And it was expected that they would be
truthful and do the right thing.
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Norman Shy comes up with a plan to take
advantage of the principal's new
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authority.
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He submits inflated invoices, billing
schools for far more than he actually
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delivers. The school principals become
his partners in crime.
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I mean, the whole scheme worked like
this. You know, I'll pat your back, you
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mine. How about I order $10 ,000 worth
of paper, I'm only going to deliver
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eight, and then you and I will split the
difference.
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It was a simple, you know, turn your
head the other way when stuff doesn't
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up. That was the key to it all.
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Shai's raised -line paper is the ideal
vehicle for his fraud.
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It's consumed quickly and constantly
refreshed, making audits more
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00:09:57,070 --> 00:10:02,790
And when he submits bills, Shai is
strategically vague about how much he
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delivered.
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There's no reflection of size.
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Quantity of 40, we don't know what a
quantity of 40 is. Like, is it a REMA
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paper? Is it a stack of 12 pages? You
know, so I think without necessarily
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seeing the goods, someone wouldn't
necessarily know, have a concept of what
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being or should be delivered.
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Shai's bogus invoices siphon money from
the district and divert it into the
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conspirators' personal bank accounts.
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Once the principal's ordered from Norman
Shy, he kept detailed records, a
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meticulously kept ledger of the amount
of money that he was paid by DPS, and he
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would give a percentage to each
principal.
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Shy's kickbacks to the principals are
generous, some as high as 40 to 60
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percent. They would call Norman Shy and
say, hey, Norm, what's my balance?
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And he would tell them, your balance is
$5 ,000.
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What do you need?
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And they would say, I'd like free $500
gift cards.
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Sometimes, instead of gift cards, the
principals request cash or even
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improvements on their homes.
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To me, as bad as Norman Shy was, the
principals were almost worse because
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they're the ones who had to look these
kids in the eye every day.
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These little kids who are looking up to
their role models, saying, gosh, maybe
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that's what I want to be when I grow up.
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And the principal is staring them right
in the eye and taking payoffs.
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To keep things legitimate, Shai asks
principals to request gift cards on
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official school letterhead for tax
purposes.
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He plans to write off the cards as gifts
or business expenses.
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Shai is brazenly doubling down on fraud.
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He was trying to legitimize kickbacks as
business expenses, thereby reducing his
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tax doing only, which is tax evasion.
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With his scheme in place, he turns paper
into profits and is able to enjoy a
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life of luxurious amenities.
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Until we went out to his house in
Farmington Hills, I had no idea he was
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filthy rich.
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Every night, Norman Shy comes home to
this.
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An 11 ,000 -square -foot mansion in
Farmington Hills, equipped with nine
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bathrooms, four kitchens, and its very
own movie theater.
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Millions of dollars intended for Detroit
school children is instead poured into
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the house that Greed built.
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Norman Shy was living lavishly even by
the standards of most wealthy people.
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Swimming pools, a two -story library.
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00:13:04,850 --> 00:13:09,410
Some irony there, a two -story library
from a guy who steals from school kids
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who can't afford books.
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Next on American Greed. Former Detroit
school's principal accused by the feds
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taking tens of thousands of dollars in
kickbacks. When a public school scandal
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hits the news, will it threaten to
expose Norman Shy?
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They squeezed her and then she started
singing like a bird.
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So we knew another shoe was going to
drop.
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In 2015, a story breaks about an
invoicing fraud involving another school
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district in Detroit.
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Her name, Kenyetta Wilburn Snap.
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The indictment today says Snap pulled in
almost $60 ,000 in a bribery and
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00:13:59,640 --> 00:14:00,640
kickback scheme.
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Somebody did an audit, and they found
the discrepancy in the school supplies.
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And that's how the whole thing started
coming down.
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00:14:11,440 --> 00:14:16,500
We received information from an internal
audit that a principal named Kenyetta
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00:14:16,500 --> 00:14:21,660
Snap was possibly engaged in fraud with
a vendor named Norman Shy.
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00:14:23,960 --> 00:14:30,820
We conducted an interview, and Norman
Shy very much admitted his involvement
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with Kenyetta Snap and alluded to
additional business with the Detroit
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Schools.
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Investigators obtain a search warrant
for Norman Shy's home.
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Inside, they find folders documenting 13
Detroit public schools he was doing
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business with.
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00:14:51,130 --> 00:14:56,690
And inside each folder, invoices and
handwritten ledgers laying out a running
198
00:14:56,690 --> 00:15:00,450
balance for each school official's
personal account with Shy.
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00:15:01,310 --> 00:15:05,730
And those files were really the
motherlode. I mean, they were the
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00:15:07,370 --> 00:15:08,950
Shy knows he's caught.
201
00:15:09,310 --> 00:15:13,850
He agrees to hand over voice and text
messages from the principals he was
202
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working with to the FBI.
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00:15:17,510 --> 00:15:22,970
Like this one from Josette Buendia, a
principal at Bennett Elementary on
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00:15:22,970 --> 00:15:24,670
Detroit's southwest side.
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00:15:39,120 --> 00:15:42,980
Shy also agrees to wear a hidden camera
while he meets with principals.
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00:15:44,600 --> 00:15:47,960
In this video, he calls on Buendia at
her office.
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00:15:48,340 --> 00:15:53,760
She has been with the district for 16
years and the principal at Bennett since
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00:15:53,760 --> 00:15:55,820
2010. Good morning.
209
00:15:56,060 --> 00:15:57,820
Norman Shy to see Ms. Buendia.
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00:15:58,520 --> 00:15:59,520
Hey,
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00:16:01,860 --> 00:16:04,880
Norm, how are you? Happy New Year to
you. Happy New Year to you, too.
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00:16:05,680 --> 00:16:06,680
Look.
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00:16:07,770 --> 00:16:14,270
Being an elementary principal is like
having 500 members of your own personal
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00:16:14,270 --> 00:16:15,270
admiration society.
215
00:16:15,450 --> 00:16:17,190
Because they all think I'm wonderful.
216
00:16:17,570 --> 00:16:19,130
Well, tell me something. Aren't you
wonderful?
217
00:16:19,370 --> 00:16:21,430
Oh, well, of course. Clearly.
218
00:16:22,290 --> 00:16:27,530
In this one meeting, Wendia takes $3
,000 in gift cards.
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00:16:27,890 --> 00:16:29,050
Here's your cards. Okay.
220
00:16:29,450 --> 00:16:34,530
It's just a portion of her prize for
signing off on Shai's inflated invoices.
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00:16:36,300 --> 00:16:40,500
Cheyenne Buendia may think that the gift
cards are a clever way to launder
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00:16:40,500 --> 00:16:47,180
money, but the cards leave an electronic
trail that the FBI easily follows.
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00:16:48,720 --> 00:16:55,020
We were able to learn that she made a
number of personal expenditures.
224
00:16:55,260 --> 00:17:01,320
They ranged from gasoline purchases,
fast food, massages.
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00:17:01,780 --> 00:17:03,840
These expenditures were definitely...
226
00:17:04,410 --> 00:17:08,650
personal in nature and weren't for the
school children of Bennett Elementary
227
00:17:08,650 --> 00:17:13,670
School. You were stealing from kids and
you were reminded of it every time
228
00:17:13,670 --> 00:17:18,490
Norman Shy handed you another bundle of
cash or gave you another stack of gift
229
00:17:18,490 --> 00:17:22,950
cards. Oh, hey, I was stealing from kids
and it sure was profitable this
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00:17:22,950 --> 00:17:23,950
quarter.
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00:17:24,910 --> 00:17:27,329
Word starts to spread about the
investigation.
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00:17:28,460 --> 00:17:35,380
And on March 29, 2016, Norman Shai and
13 school officials are charged.
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00:17:36,040 --> 00:17:40,520
We're here today to announce bribery
charges that were filed this morning
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00:17:40,520 --> 00:17:41,900
against 14 individuals.
235
00:17:42,140 --> 00:17:46,180
One of them is a vendor for Detroit
Public Schools, and the other are all
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00:17:46,180 --> 00:17:47,560
Detroit Public School officials.
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00:17:48,880 --> 00:17:52,980
I was sitting in the news conference
with the U .S. attorney. They hand you
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00:17:52,980 --> 00:17:56,620
indictment, and it's got 13 principals
whose names you don't recognize.
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00:17:56,920 --> 00:17:59,220
But then I look at it again, and I go,
wait a minute.
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00:17:59,680 --> 00:18:01,600
That's Spain Elementary.
241
00:18:03,280 --> 00:18:09,520
Ronald Alexander, the very public hero
of Spain Elementary, the man who appears
242
00:18:09,520 --> 00:18:16,460
on Ellen pleading for help, has been
charged with stealing $23 ,000 from
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00:18:16,460 --> 00:18:17,460
public schools.
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00:18:18,350 --> 00:18:25,090
When he asked Ellen for money to fix up
the school, at the same time, perhaps
245
00:18:25,090 --> 00:18:28,570
even the next day, he would see Norman
Shy and he'd get his kickback or his
246
00:18:28,570 --> 00:18:29,570
bribe.
247
00:18:29,870 --> 00:18:34,650
Remember Ronnie Sims, the do -gooder who
planned to turn boys into gentlemen?
248
00:18:35,110 --> 00:18:40,450
Sims is charged with taking almost $60
,000 from his school and students.
249
00:18:40,730 --> 00:18:45,350
It makes Inspector General Bernadette
Cucuzza and many others heartsick.
250
00:18:45,630 --> 00:18:47,410
I look at mainly our young boys.
251
00:18:48,060 --> 00:18:53,120
who look at a male principal and admire
that principal and want to be him one
252
00:18:53,120 --> 00:18:54,120
day.
253
00:18:55,160 --> 00:19:02,060
And it just turns around, and the next
thing is the same principal on TV as the
254
00:19:02,060 --> 00:19:03,140
fraudster, you know.
255
00:19:04,120 --> 00:19:09,080
But even in the face of the community's
ire, some of the principals try to
256
00:19:09,080 --> 00:19:10,480
justify their expenses.
257
00:19:11,400 --> 00:19:13,960
Ms. Buendia told me that she spent a lot
of money.
258
00:19:14,830 --> 00:19:20,150
on the schools out of her own pocket,
and that she rationalized that it was
259
00:19:20,150 --> 00:19:22,810
to use these gift cards on herself
because she was making herself even.
260
00:19:23,430 --> 00:19:28,510
What you have here are common criminals
trying to justify to themselves and to
261
00:19:28,510 --> 00:19:30,950
the court that what they did was for the
kids.
262
00:19:31,490 --> 00:19:36,290
The judge didn't buy it. I don't buy it.
I don't think anybody bought it. You
263
00:19:36,290 --> 00:19:38,670
couldn't buy it, even with Norman Shye's
gift cards.
264
00:19:41,670 --> 00:19:47,140
Despite the fraud and bribery
allegations, Ellen and Lowe's decide to
265
00:19:47,140 --> 00:19:48,840
with their donation to Spain Elementary.
266
00:19:49,480 --> 00:19:54,360
In a statement to American Greed, Lowe's
explains their decision in further
267
00:19:54,360 --> 00:19:59,880
detail, writing, There was still such
great need at Spain Elementary School
268
00:19:59,880 --> 00:20:04,200
we kept our commitment to improve the
learning environment for the students,
269
00:20:04,200 --> 00:20:09,160
insured funds provided by Lowe's
directly benefited the students and
270
00:20:10,640 --> 00:20:12,000
With Norman Shy.
271
00:20:12,720 --> 00:20:14,300
isn't done scheming yet.
272
00:20:15,020 --> 00:20:21,820
Next on American Greed, see what happens
when Shy double -crosses the feds. The
273
00:20:21,820 --> 00:20:26,600
first principal involved told us that
Shy had tried to warn her about the
274
00:20:26,600 --> 00:20:27,600
federal investigation.
275
00:20:40,300 --> 00:20:46,140
Norman Shy knows he will be heading to
prison soon. The question now is, for
276
00:20:46,140 --> 00:20:47,140
long?
277
00:20:48,220 --> 00:20:52,060
He's agreed to be an informant and
collect evidence for the FBI.
278
00:20:52,800 --> 00:20:56,000
In exchange, he's hoping for a reduced
sentence.
279
00:20:57,660 --> 00:21:01,660
However, Norman Shy tries to cheat the
feds.
280
00:21:02,160 --> 00:21:07,640
In interviews with the U .S. Attorney's
Office, Three principals admit Shai
281
00:21:07,640 --> 00:21:09,640
warned them about the investigation.
282
00:21:10,360 --> 00:21:15,140
We confronted Norman Shai with the fact
that we were aware that he had warned
283
00:21:15,140 --> 00:21:16,580
certain principals.
284
00:21:17,860 --> 00:21:18,880
Shai confessed.
285
00:21:19,540 --> 00:21:24,020
After that, we made a determination not
to make a motion for a sentence
286
00:21:24,020 --> 00:21:25,500
reduction for Norman Shai.
287
00:21:26,840 --> 00:21:32,860
In all, Norman Shai bills Detroit public
schools for $5 million in school
288
00:21:32,860 --> 00:21:33,860
supplies.
289
00:21:34,780 --> 00:21:37,780
$2 .7 million of that is fraudulent.
290
00:21:38,060 --> 00:21:39,860
Mr. Shy, you have anything to say?
291
00:21:40,620 --> 00:21:41,620
No comment.
292
00:21:42,940 --> 00:21:46,600
$2 .7 million goes to the principals and
Norman Shy.
293
00:21:46,860 --> 00:21:50,880
The principals only get $908 ,000.
Norman Shy gets the rest.
294
00:21:52,260 --> 00:21:56,720
Shy pleads guilty, and the 74 -year -old
is sentenced to five years in prison.
295
00:21:56,820 --> 00:22:00,340
He is also ordered to pay $2 .7 million
in restitution.
296
00:22:01,100 --> 00:22:06,180
Eleven of the twelve principals and an
administrator also plead guilty to
297
00:22:06,180 --> 00:22:07,180
conspiracy.
298
00:22:07,300 --> 00:22:09,620
Mr. Alexander, was this a just sentence?
299
00:22:10,800 --> 00:22:15,300
Principal Ronald Alexander of Spain
Elementary gets one year in prison.
300
00:22:17,100 --> 00:22:20,040
Ronnie Sims is sentenced to 15 months.
301
00:22:22,600 --> 00:22:27,560
Josette Buendia takes her case to trial
and is found guilty by a jury.
302
00:22:28,020 --> 00:22:30,420
She is sentenced to two years in prison.
303
00:22:31,020 --> 00:22:35,480
in order to pay more than $45 ,000 in
restitution.
304
00:22:37,080 --> 00:22:38,560
Maybe it's classic greed.
305
00:22:38,800 --> 00:22:41,540
Maybe it's the classic no one will ever
notice.
306
00:22:42,480 --> 00:22:47,220
Figuring, what the heck, there's a big
slush pile of money out there, and I can
307
00:22:47,220 --> 00:22:48,520
take a little bit of it anyway.
308
00:22:49,860 --> 00:22:51,740
You're getting kids who need a hand up.
309
00:22:52,440 --> 00:22:57,480
And instead, Norman Shy and his co
-conspirators gave him a smack across
310
00:22:57,480 --> 00:22:58,480
face.
311
00:23:04,650 --> 00:23:09,210
More than one million Americans serve in
active duty in the U .S. military,
312
00:23:09,530 --> 00:23:12,670
fighting for freedom at home and abroad.
313
00:23:13,250 --> 00:23:17,690
For many, U .S. troops are held with
great respect and admiration.
314
00:23:20,990 --> 00:23:25,630
Amy Bouchat is a reporter and editor for
Military .com.
315
00:23:26,170 --> 00:23:29,230
I think that there's also something to
be said for a man in uniform.
316
00:23:29,920 --> 00:23:34,640
I mean, everybody loves a man in
uniform, right? And so military members
317
00:23:34,640 --> 00:23:35,640
typically very fit.
318
00:23:35,820 --> 00:23:38,380
So uniform, fit, handsome.
319
00:23:38,600 --> 00:23:44,420
But according to her husband, a major in
the Alaska National Guard, crooks have
320
00:23:44,420 --> 00:23:45,420
another idea.
321
00:23:47,380 --> 00:23:51,760
Americans love American soldiers because
American soldiers protect them. So how
322
00:23:51,760 --> 00:23:54,820
can I use that to exploit people and
take from them?
323
00:23:58,510 --> 00:24:05,430
In the age of catfishing, it's easy for
con artists to assume the identity of
324
00:24:05,430 --> 00:24:06,329
a hero.
325
00:24:06,330 --> 00:24:12,210
And it's even easier for these false
heroes to trick victims into handing
326
00:24:12,210 --> 00:24:14,710
their wallets in the name of love.
327
00:24:16,070 --> 00:24:21,990
I don't think people realize the
enormity of the scam that's going on on
328
00:24:21,990 --> 00:24:22,990
basis.
329
00:24:23,340 --> 00:24:27,140
Every day they're out there trolling the
Internet looking for unsuspecting
330
00:24:27,140 --> 00:24:30,960
victims. They're throwing in the fishing
line and looking for someone who's
331
00:24:30,960 --> 00:24:35,720
vulnerable and is open to a
relationship. And once they snag them,
332
00:24:35,720 --> 00:24:37,920
them in and they take millions of
dollars.
333
00:24:40,700 --> 00:24:44,880
I'm a hopeless romantic, so I thought
maybe I would meet my husband online.
334
00:24:47,120 --> 00:24:50,860
Lilo Schuster is a chiropractic
physician living in Illinois.
335
00:24:53,280 --> 00:24:58,180
In 2009, she goes on Match .com looking
for someone special.
336
00:25:00,020 --> 00:25:04,320
My dating history would be I would go
out with somebody for, I don't know,
337
00:25:04,320 --> 00:25:08,660
months, six months, and I could not date
somebody for two years, three years,
338
00:25:08,740 --> 00:25:12,200
and so my heart was really hurting. I
was really sad. I was desperate.
339
00:25:12,620 --> 00:25:14,960
I was pretty just kind of fed up.
340
00:25:15,340 --> 00:25:19,120
For years, Lilo yearns to start a family
of her own.
341
00:25:19,390 --> 00:25:24,930
At one point, even spending $20 ,000 on
artificial insemination. But
342
00:25:24,930 --> 00:25:26,910
unfortunately, with no results.
343
00:25:27,330 --> 00:25:28,870
I actually prayed to God.
344
00:25:29,090 --> 00:25:34,310
And I said, will you please send me a
widow with a child? Because I love
345
00:25:34,310 --> 00:25:38,870
children. And by the time I'm 45, I
thought, well, I probably won't have
346
00:25:38,870 --> 00:25:39,870
children of my own.
347
00:25:41,130 --> 00:25:45,910
Miraculously, the next morning, she
checks her computer and her prayers have
348
00:25:45,910 --> 00:25:46,910
been answered.
349
00:25:47,760 --> 00:25:54,080
I can't believe that I had this email
from my widow, and he has a child, and
350
00:25:54,080 --> 00:26:00,280
he's in Afghanistan, and he's fighting
the terrorists, and he's a pilot,
351
00:26:00,360 --> 00:26:04,440
and I thought my prayers had been
answered.
352
00:26:04,820 --> 00:26:08,520
His name, he says, is Officer Adam
Smith.
353
00:26:09,040 --> 00:26:13,500
We started to email back and forth, and
he sent me attractive pictures saying
354
00:26:13,500 --> 00:26:15,700
kind things and how...
355
00:26:16,000 --> 00:26:20,660
beautiful that i am and by the end of
the year he wants to be able to come
356
00:26:20,660 --> 00:26:25,520
and we can create a family together so
these kinds of things that i wanted to
357
00:26:25,520 --> 00:26:32,420
hear and it felt really nice actually
officer smith tells lilo his wife died
358
00:26:32,420 --> 00:26:38,300
tragically not long ago and he's left
with a sick daughter to care for i love
359
00:26:38,300 --> 00:26:44,240
children i always wanted them and not
having my own that certainly was a way
360
00:26:44,240 --> 00:26:45,240
connect
361
00:26:45,770 --> 00:26:50,390
But within a few weeks of their
relationship, a problem comes up with
362
00:26:50,390 --> 00:26:56,070
daughter. His daughter, who was in the
United Kingdom with his mom, was going
363
00:26:56,070 --> 00:26:57,970
school, and they were going to go on a
school trip.
364
00:26:58,630 --> 00:27:04,250
He asks for her help to pay for the
trip, and he would, of course, pay her
365
00:27:05,970 --> 00:27:12,110
Lilo devotedly goes to Western Union,
where she wires $2 ,700 to the UK.
366
00:27:13,050 --> 00:27:14,170
At this point...
367
00:27:14,520 --> 00:27:17,980
She has known him online for only four
weeks.
368
00:27:18,360 --> 00:27:23,980
You feel like you're contributing to
your relationship, that you're helping
369
00:27:23,980 --> 00:27:29,780
daughter be able to go on a trip that he
couldn't provide for her. But, you
370
00:27:29,780 --> 00:27:32,100
know, he'll pay me back is what he had
said.
371
00:27:35,220 --> 00:27:41,420
That same year in Colorado, a 38 -year
-old single mother and hairdresser named
372
00:27:41,420 --> 00:27:44,660
Tracy Vassar has a very similar
experience.
373
00:27:45,860 --> 00:27:50,580
As she later tells investigators in an
interview at her home, Vassar meets a
374
00:27:50,580 --> 00:27:54,820
person online claiming his name is
Captain Jeffrey Lawrence.
375
00:27:55,860 --> 00:28:00,400
And he was like, oh, I have a son, and
he was supposed to be in Afghanistan.
376
00:28:00,960 --> 00:28:06,200
And he's like, I have a son, and his
name is Paul, and I'm widowed, my wife
377
00:28:06,200 --> 00:28:10,080
dead, and someone watches after him
because I have no family.
378
00:28:12,400 --> 00:28:18,260
In the same fashion, shortly after they
start their online romance, her new beau
379
00:28:18,260 --> 00:28:19,260
has a problem.
380
00:28:19,620 --> 00:28:22,180
His son is in desperate need of cash.
381
00:28:23,560 --> 00:28:28,460
And then he was like, oh, he doesn't
have any money. Could you send some
382
00:28:29,800 --> 00:28:34,140
In reality, neither of these women are
talking to an officer in Afghanistan.
383
00:28:35,500 --> 00:28:39,100
And their stories have an all -too
-common theme.
384
00:28:39,620 --> 00:28:40,680
The MO is all the same.
385
00:28:41,200 --> 00:28:44,440
I'm a single father. My wife, I'm a
widower.
386
00:28:45,080 --> 00:28:48,940
I'm raising a five -year -old girl. And
they play on the emotions of the
387
00:28:48,940 --> 00:28:49,940
victims.
388
00:28:50,300 --> 00:28:54,420
I didn't feel that it was a scam from
the beginning. I felt that there was
389
00:28:54,420 --> 00:28:55,500
something that was off.
390
00:28:55,920 --> 00:28:57,380
I didn't know what it was.
391
00:28:58,500 --> 00:29:02,860
I speak to hundreds of victims, and it's
hard for them to believe that they're
392
00:29:02,860 --> 00:29:03,639
being scammed.
393
00:29:03,640 --> 00:29:07,540
Someone is playing on your emotions, and
they're making millions of dollars off
394
00:29:07,540 --> 00:29:09,200
of unsuspecting victims.
395
00:29:11,480 --> 00:29:18,320
Next, in a greedy twist, one victim
changes the game and starts working with
396
00:29:18,320 --> 00:29:19,320
the crook.
397
00:29:28,500 --> 00:29:34,280
In Brighton, Colorado, 38 -year -old
single mom Tracy Vassar is living the
398
00:29:34,280 --> 00:29:39,980
dream, quite literally, because her new
love is all just a fantasy.
399
00:29:42,220 --> 00:29:48,420
As her first relationship fades, Tracy
is introduced to a new online romantic
400
00:29:48,420 --> 00:29:50,580
interest named Kels Klein.
401
00:29:51,240 --> 00:29:56,900
He claims to be a sergeant stationed in
Afghanistan and knows Captain Lawrence.
402
00:29:57,300 --> 00:29:59,900
Klein and Tracy hit it off immediately.
403
00:30:00,500 --> 00:30:02,340
Mr. Klein, at least in the beginning.
404
00:30:03,050 --> 00:30:09,050
made Tracy believe that he loved her.
And they, at some point, were exchanging
405
00:30:09,050 --> 00:30:13,090
-mails, expressing their love for each
other and wanting to be together in the
406
00:30:13,090 --> 00:30:14,090
future.
407
00:30:14,450 --> 00:30:17,090
Tracy is then asked for a favor.
408
00:30:17,670 --> 00:30:22,650
He was like, I need an agent to, like,
pick up money. And I'm like, what?
409
00:30:24,070 --> 00:30:29,610
Sometimes the fraudsters then flip or
turn these original victims.
410
00:30:30,270 --> 00:30:35,830
into mules themselves to take in money
from other victims and open bank
411
00:30:35,830 --> 00:30:38,770
and then transfer yet more money.
412
00:30:39,450 --> 00:30:44,870
Sergeant Kels Klein tells Tracy Vassar
she'll be transferring money from people
413
00:30:44,870 --> 00:30:49,470
all over the world to Nigeria for a
charity fund for U .S. soldiers.
414
00:30:49,890 --> 00:30:52,690
She'll be acting as an agent for the
government.
415
00:30:53,590 --> 00:30:57,810
It gives an air of legitimacy to the
intended victim.
416
00:30:59,050 --> 00:31:01,990
Well, I'm not wiring the money overseas.
I'm not sending it to Nigeria.
417
00:31:02,130 --> 00:31:06,590
Everybody knows that's a fraud. I'm
sending it to this woman named Tracy
418
00:31:06,590 --> 00:31:11,610
that I've been told in this letter with
military letterhead that she's the
419
00:31:11,610 --> 00:31:12,610
agent.
420
00:31:12,930 --> 00:31:18,310
In exchange for her help, Kells offers
Tracy a small percentage of the money
421
00:31:18,310 --> 00:31:20,330
is transferring to help cover fees.
422
00:31:21,810 --> 00:31:23,970
One transaction leads to many.
423
00:31:24,540 --> 00:31:29,100
And Tracy starts taking in thousands of
dollars from women all over the world
424
00:31:29,100 --> 00:31:33,760
and sends it to various places dictated
by Sergeant Klein.
425
00:31:34,880 --> 00:31:37,760
They reached out via IM message.
426
00:31:38,380 --> 00:31:43,820
She would be instructed on when to
collect it and directions of where it
427
00:31:43,820 --> 00:31:45,080
go, who it had to be sent to.
428
00:31:45,340 --> 00:31:51,680
In her correspondence with Klein, Tracy
starts negotiating for a bigger cut of
429
00:31:51,680 --> 00:31:52,680
the profit.
430
00:31:53,450 --> 00:31:58,630
One message states, I can't do this for
free, especially since I'm the one
431
00:31:58,630 --> 00:31:59,730
taking all the risk.
432
00:32:01,110 --> 00:32:05,650
Soon, she is opening bank account after
bank account in an effort to hide the
433
00:32:05,650 --> 00:32:10,170
large amounts of money she is receiving
and then immediately sending out.
434
00:32:11,070 --> 00:32:15,470
Numerous bank accounts at numerous banks
all around the state because various
435
00:32:15,470 --> 00:32:19,520
banks. Or money remitter would get wise
and move her down the road. So she'd
436
00:32:19,520 --> 00:32:22,880
have to come up with different names or
excuses for people to accept that money.
437
00:32:22,980 --> 00:32:27,120
And all the while, taking some for
yourself and pushing that money back to
438
00:32:27,120 --> 00:32:30,340
Nigerian. Her involvement became so
extensive.
439
00:32:30,600 --> 00:32:37,020
And when she was wiring amounts in the
tens of thousands of dollars, told us
440
00:32:37,020 --> 00:32:40,580
that she didn't believe that this was
something that was legitimate. She knew
441
00:32:40,580 --> 00:32:41,580
what she was doing.
442
00:32:42,830 --> 00:32:48,410
It becomes so lucrative for Tracy, she
even brings her own 71 -year -old
443
00:32:48,530 --> 00:32:50,490
Karen, into the scam as well.
444
00:32:51,090 --> 00:32:55,990
She involved her mother in collecting
that money, and we even believe she
445
00:32:55,990 --> 00:33:00,550
recruited family members to in fact
assist with this because it did get
446
00:33:00,550 --> 00:33:01,550
busy.
447
00:33:01,930 --> 00:33:06,310
But then the Brighton, Colorado Police
Department gets a call from a woman in
448
00:33:06,310 --> 00:33:07,310
North Carolina.
449
00:33:07,740 --> 00:33:14,440
She said a military agent named Tracy
Vassar, $2 ,000, but now believes
450
00:33:14,440 --> 00:33:15,600
it was a scam.
451
00:33:15,940 --> 00:33:20,840
Authorities look into the allegations
and find enough evidence to support her
452
00:33:20,840 --> 00:33:21,840
claim.
453
00:33:22,820 --> 00:33:26,980
When the local authorities contacted
Tracy Vassar, they explained to her that
454
00:33:26,980 --> 00:33:32,960
she was assisting fraudsters, in this
case Nigerians, using her as a money
455
00:33:33,060 --> 00:33:36,460
And they explained to her that was a
crime and to basically stop.
456
00:33:36,890 --> 00:33:37,890
helping the bad guys.
457
00:33:38,690 --> 00:33:44,710
Police hope that with their warning,
Tracy will cease her illegal activity,
458
00:33:44,710 --> 00:33:46,430
they continue to monitor her.
459
00:33:48,490 --> 00:33:55,310
Back in Illinois, Lilo Schuster has
already sent $2 ,700 to a person
460
00:33:55,310 --> 00:34:00,110
to be Officer Adam Smith, a man she
thinks she's dating online.
461
00:34:00,710 --> 00:34:02,250
I thought we were going to get married.
462
00:34:03,470 --> 00:34:08,750
But a few weeks after sending the
initial money, Officer Smith raises the
463
00:34:08,750 --> 00:34:12,530
and asks for even more cash via e -mail.
464
00:34:12,969 --> 00:34:19,590
When I questioned him the second time,
then they berated me. You must not love
465
00:34:19,590 --> 00:34:21,909
me. You must not want our future
together.
466
00:34:22,610 --> 00:34:26,130
I acquiesced, and I started to wire
money.
467
00:34:26,989 --> 00:34:32,650
Lilo sends over a string of payments
that total nearly $23 ,000 to Smith.
468
00:34:33,480 --> 00:34:38,500
But when she tells him she can't send
any more, she suddenly stops hearing
469
00:34:38,500 --> 00:34:39,500
him.
470
00:34:39,540 --> 00:34:45,280
I just knew something was wrong because
I wasn't getting any communication, and
471
00:34:45,280 --> 00:34:49,300
so I googled romance scams, and I found
a website.
472
00:34:50,040 --> 00:34:55,440
And I couldn't believe it because you're
reading word for word, this is exactly
473
00:34:55,440 --> 00:34:56,480
what happened to me.
474
00:34:57,280 --> 00:35:00,800
And that's when I knew, uh -oh, I just
got scammed.
475
00:35:02,740 --> 00:35:07,080
Lilo contacts law enforcement and cuts
off all communication.
476
00:35:08,500 --> 00:35:13,340
I was pretty upset because I felt so
excited that I thought that I had met
477
00:35:13,340 --> 00:35:18,940
somebody. You realize it had nothing to
do with me. It was only for my money.
478
00:35:19,280 --> 00:35:22,980
I was really embarrassed that I could
let this happen to me.
479
00:35:23,300 --> 00:35:29,860
As Lilo tries to come to grips with her
loss, Tracy Vassar continues to rake in
480
00:35:29,860 --> 00:35:30,860
profits.
481
00:35:31,910 --> 00:35:38,030
Next on American Greed, Amy Bouchard
gets an alarming message about her
482
00:35:38,250 --> 00:35:42,810
I got a Facebook message from a woman
telling me my husband had found her on
483
00:35:42,810 --> 00:35:46,590
Tinder and that he had tried to scam her
out of money.
484
00:35:57,870 --> 00:36:01,370
Hello, everybody. You are listening to
Davin's Den.
485
00:36:01,570 --> 00:36:07,550
To fight greedy scammers, comedian David
Rosenblatt hosts a radio program on
486
00:36:07,550 --> 00:36:10,970
iHeartRadio that focuses on fraud.
487
00:36:11,430 --> 00:36:15,950
Big show tonight on the show. We like to
reveal what the scammers are saying
488
00:36:15,950 --> 00:36:16,950
about you.
489
00:36:17,350 --> 00:36:22,390
Victims of catfishing scams contact the
show to express their sobering stories
490
00:36:22,390 --> 00:36:25,230
of love and financial loss.
491
00:36:26,120 --> 00:36:30,000
But there is another layer to this
romance fraud that few recognize.
492
00:36:30,780 --> 00:36:36,360
I think when a lot of people look at
these online scams, they focus on the
493
00:36:36,360 --> 00:36:40,840
person who was duped. But there's
another side of it. There's the person
494
00:36:40,840 --> 00:36:42,520
picture was taken.
495
00:36:44,380 --> 00:36:47,300
Amy Bouchard knows this all too well.
496
00:36:47,960 --> 00:36:52,360
Her husband, Luke Bouchard, is a major
in the Alaska National Guard.
497
00:36:53,190 --> 00:36:57,590
I got a Facebook message from a woman
telling me my husband had found her on
498
00:36:57,590 --> 00:37:01,950
Tinder and that he had tried to scam her
out of some money.
499
00:37:02,970 --> 00:37:05,250
She was worried that I didn't know and I
should know.
500
00:37:06,230 --> 00:37:13,210
Amy looked over at me with a lot of
seething anger that she was trying
501
00:37:13,210 --> 00:37:18,590
to hold back and told me what was going
on, like this communication that she was
502
00:37:18,590 --> 00:37:20,970
having with this lady over Facebook
Messenger at the time.
503
00:37:22,680 --> 00:37:23,880
Completely caught off guard.
504
00:37:24,720 --> 00:37:29,520
I was pretty upset for, I would say, for
about 15 minutes.
505
00:37:30,140 --> 00:37:34,700
And then very quickly it became apparent
that this was a scam.
506
00:37:34,920 --> 00:37:38,280
She had sent me screenshots with the
communications.
507
00:37:38,560 --> 00:37:44,040
And in those screenshots I could see
that he was talking to her at times that
508
00:37:44,040 --> 00:37:46,780
know couldn't have been because we were
together.
509
00:37:47,640 --> 00:37:52,240
on an island off of Florida without our
cell phones. It was not possible.
510
00:37:52,980 --> 00:37:57,480
So when you Google boo shots, here's
what you get.
511
00:37:58,480 --> 00:38:05,440
These scammers will steal your
information, steal your image, and you
512
00:38:05,440 --> 00:38:10,180
to be able to either come together or
grow apart as a couple because of that
513
00:38:10,180 --> 00:38:11,320
we've come together.
514
00:38:11,560 --> 00:38:16,300
So it's been a challenge, but nothing
that we couldn't overcome.
515
00:38:21,800 --> 00:38:27,800
Former scam victim turned scammer Tracy
Vassar and her mother have been working
516
00:38:27,800 --> 00:38:33,160
with online con artists for months,
funneling money from victims to Nigeria.
517
00:38:33,880 --> 00:38:38,240
They knew that what they were doing was
wrong when they were contacted by
518
00:38:38,240 --> 00:38:44,040
Brighton Police Department, but they set
that aside because this was how they
519
00:38:44,040 --> 00:38:45,040
made money.
520
00:38:45,760 --> 00:38:50,520
Despite being warned by police, the
Vassars continue working with the
521
00:38:50,520 --> 00:38:51,520
fraudsters.
522
00:38:51,720 --> 00:38:55,680
She knew what she was doing and knew
that the money she was wiring was coming
523
00:38:55,680 --> 00:39:00,960
from innocent women, mostly women, all
around the world.
524
00:39:01,200 --> 00:39:05,900
We put together all the amount of money
that came in and all the amount of money
525
00:39:05,900 --> 00:39:10,340
that went out. And when you add it up,
it was at least $1 .1 million.
526
00:39:12,800 --> 00:39:16,700
Law enforcement executes a search
warrant on the Vassar home.
527
00:39:17,360 --> 00:39:20,280
When we entered the home that day, we
saw...
528
00:39:20,540 --> 00:39:24,560
Just right out on the counters, a lot of
money remitter paperwork and receipts
529
00:39:24,560 --> 00:39:27,940
of money getting repackaged and shipped
out.
530
00:39:28,720 --> 00:39:35,720
From 2009 to 2012, an astonishing 374
victims throughout
531
00:39:35,720 --> 00:39:40,740
the United States and from 40 other
countries were taken advantage of by the
532
00:39:40,740 --> 00:39:43,080
Vassars and the scammers they worked
for.
533
00:39:44,940 --> 00:39:51,660
Tracy Vassar pockets at least $150 ,000
for her role in the scam that cost
534
00:39:51,660 --> 00:39:53,680
victims more than $1 million.
535
00:39:56,060 --> 00:39:59,780
She was very critical in terms of this
scam working.
536
00:40:00,180 --> 00:40:04,620
And she's the one who received all the
stolen money. Even though she may not
537
00:40:04,620 --> 00:40:08,580
have retained a large percentage of it,
she received it.
538
00:40:14,920 --> 00:40:20,020
saw the amount of money that could come
in, and she didn't have to do much for
539
00:40:20,020 --> 00:40:21,020
it.
540
00:40:21,460 --> 00:40:27,060
Both Tracy and her mother are arrested,
and in a phone call from jail, the two
541
00:40:27,060 --> 00:40:30,420
discuss how they feel about the victims
they helped scam.
542
00:40:38,910 --> 00:40:40,590
Oh, well, geez, you poor, poor victim.
543
00:40:40,870 --> 00:40:43,350
Why aren't you accountable for your own
actions?
544
00:40:43,690 --> 00:40:44,690
Yeah, whatever.
545
00:40:45,930 --> 00:40:51,890
Tracy Vassar pleads guilty to
racketeering and is sentenced to 15
546
00:40:51,890 --> 00:40:56,270
prison in order to pay more than $1
million in restitution.
547
00:40:57,150 --> 00:41:02,730
Her mother, Karen, also pleads guilty to
racketeering and is sentenced to 12
548
00:41:02,730 --> 00:41:03,830
years in prison.
549
00:41:04,680 --> 00:41:09,940
Despite her plea in a letter to American
Greed, Tracy maintains she is still
550
00:41:09,940 --> 00:41:11,580
just a victim herself.
551
00:41:12,080 --> 00:41:15,360
Her letter states, She
552
00:41:15,360 --> 00:41:22,140
continues on explaining her story
553
00:41:22,140 --> 00:41:23,140
and writes,
554
00:41:23,840 --> 00:41:30,760
Her characterization of herself as
555
00:41:30,760 --> 00:41:32,080
being a victim.
556
00:41:32,990 --> 00:41:36,810
It's a very small part, and it's only at
the very beginning of how she probably
557
00:41:36,810 --> 00:41:39,830
got into this, but she ignored that
afterwards.
558
00:41:41,030 --> 00:41:46,310
According to the FBI, a troubling number
of victims lose millions every year to
559
00:41:46,310 --> 00:41:51,670
these romance scammers, including Lilo
Schuster, who hasn't seen any of her
560
00:41:51,670 --> 00:41:54,050
almost $23 ,000 back.
561
00:41:54,990 --> 00:41:59,690
I don't believe in saying, why did this
happen to me? I believe in going, you
562
00:41:59,690 --> 00:42:01,630
know what? What did I not do?
563
00:42:02,170 --> 00:42:05,130
There's crappy people out there, and
there's great people too.
564
00:42:05,650 --> 00:42:11,370
And when you have a barometer within you
at some level where you have to really
565
00:42:11,370 --> 00:42:15,090
listen to that, and I didn't, and I paid
the price for that.
566
00:42:15,390 --> 00:42:19,780
Next. When money is no object. They had
so much cash in these clinics, they kept
567
00:42:19,780 --> 00:42:22,860
the cash in garbage bags. The object is
to get more.
568
00:42:23,300 --> 00:42:26,780
There's not many people who were able to
scam as well as he did. Enter the dark
569
00:42:26,780 --> 00:42:29,820
side. American Greed, next on CNBC.
570
00:42:30,500 --> 00:42:32,460
That's a capitalist for you right there.
51237
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