Original subtitles

The new Aged Care Act includes rights and strengthened quality standards my

provider must understand.

This is because when they provide my aged care services, I am the centre of

aged care.

I make decisions about who provides my care, where I get my care and when I

it. I can get the information I need.

in a way I can understand it, from my aged care provider or the government's

Aged Care website to help me make decisions.

The people who provide my aged care services listen to me, hear my concerns,

me know what services I can access and answer my questions.

I talk to my aged care provider and workers about my care goals.

They work with me to develop my service agreements.

and care plan.

I can take my time and make decisions when I'm ready.

I can choose to register a supporter to help me make and explain decisions about

my care, but only if I want them to.

Registered supporters can be someone I trust like my family members or friends.

I can also ask trusted people for help, even if they aren't registered

supporters. For example, I can speak to an aged care advocate from

OPAN to help me too.

Having a registered supporter does not stop me from doing something I can do

myself. But if I don't want or need a registered supporter, I don't have to

one. My decisions are my own.

This includes my rights and my wishes respected by the people providing my

care services.

even if this involves me taking a level of risk.

My decisions can change over time and my provider supports me to review my

choices. I live the life I choose.

See my aged care to understand your rights and what good care looks like.