All language subtitles for I am the Centre of My Aged Care
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The new Aged Care Act includes rights
and strengthened quality standards my
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provider must understand.
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This is because when they provide my
aged care services, I am the centre of
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aged care.
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I make decisions about who provides my
care, where I get my care and when I
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it. I can get the information I need.
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in a way I can understand it, from my
aged care provider or the government's
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Aged Care website to help me make
decisions.
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The people who provide my aged care
services listen to me, hear my concerns,
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me know what services I can access and
answer my questions.
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I talk to my aged care provider and
workers about my care goals.
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They work with me to develop my service
agreements.
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and care plan.
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I can take my time and make decisions
when I'm ready.
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I can choose to register a supporter to
help me make and explain decisions about
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my care, but only if I want them to.
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Registered supporters can be someone I
trust like my family members or friends.
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I can also ask trusted people for help,
even if they aren't registered
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supporters. For example, I can speak to
an aged care advocate from
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OPAN to help me too.
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Having a registered supporter does not
stop me from doing something I can do
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myself. But if I don't want or need a
registered supporter, I don't have to
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one. My decisions are my own.
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This includes my rights and my wishes
respected by the people providing my
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care services.
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even if this involves me taking a level
of risk.
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My decisions can change over time and my
provider supports me to review my
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choices.
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My aged care provider and the people who
care for me respect my rights and who I
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am. My culture is important.
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My language, my beliefs, what I eat, the
activities I enjoy, the friends I spend
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time with and my likes and dislikes are
all part of my care planning discussion.
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I want to remain connected to my people,
beliefs, community, food and country
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when I seek aged care services and
support.
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My aged care provider and the people who
care for me talk about my life
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experiences and help me feel safe.
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welcome and included.
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My relationships with family and carers
need to be respected.
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My gender expression and sexual
orientation are important to me and are
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who I am.
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I don't want to pretend to be someone
else when I get older.
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We all deserve to be safe and a part of
the community and to be respected by the
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people who care for us.
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My privacy and the way I receive care is
my choice.
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My aged care provider and support
workers will speak to me in private
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care services I want.
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I can choose to speak to my registered
supporter by myself if I want to. I can
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also seek the guidance of family,
friends or an aged care advocate from
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However, at all times, my care decisions
are my choice.
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I always have the right to feel
comfortable, get the care and support I
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based on what's important to me in my
own home.
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We don't all think, talk and listen in
the same way.
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My aged care provider works with me and
gives me information the way I want to
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receive it.
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My family and supporters can also help
me review and consider information.
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I get the care and support I want based
on what's important to me.
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I feel safe where I live. I get the care
and support I want. I can come and go
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as I please.
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My aged care home is nice and clean.
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I feel comfortable here.
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I know if there's an emergency or risk
to my health, the aged care workers will
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help me.
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I get the care that is right for me.
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Aged care workers talk to me about what
aged care services I want and how I want
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them delivered.
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This includes respecting my wishes, even
if this involves me taking a level of
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risk. I know what medicines I need to
take and workers are available to help
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And I know what activities I can do to
keep moving.
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I am at the centre of creating my care
plan and making decisions.
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I feel safe and supported where I live.
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I live the life I choose.
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See my aged care to understand your
rights and what good care looks like.
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