All language subtitles for KU PMGT 840 Session 7 (Part C) Smart Delegation Matching Talent, Time, and Tools

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These are the user uploaded subtitles that are being translated: 1 00:00:02,250 --> 00:00:07,190 Hi everyone and welcome to part C of session 7 in PMGT 840, Developing as a 2 00:00:07,190 --> 00:00:08,169 Project Leader. 3 00:00:08,170 --> 00:00:12,390 In this final part of the module, we will focus on smart delegation and how 4 00:00:12,390 --> 00:00:15,310 match the right tasks with the right people, time, and tools. 5 00:00:15,650 --> 00:00:20,250 Let's explore how thoughtful delegation can help leaders manage urgency without 6 00:00:20,250 --> 00:00:21,770 burning out or losing momentum. 7 00:00:25,910 --> 00:00:28,150 Delegation is more than just handing off tasks. 8 00:00:28,430 --> 00:00:30,310 It is about making strategic choices. 9 00:00:30,920 --> 00:00:34,880 We will focus on how to align the right tasks with the right people at the right 10 00:00:34,880 --> 00:00:36,540 time and using the right tools. 11 00:00:36,780 --> 00:00:40,520 This approach can improve team performance, reduce overload, and build 12 00:00:40,520 --> 00:00:41,520 leadership capacity. 13 00:00:44,860 --> 00:00:49,060 True delegation is about turning routine responsibilities into meaningful 14 00:00:49,060 --> 00:00:50,420 opportunities for others. 15 00:00:50,780 --> 00:00:55,580 It boosts overall team productivity while helping individuals grow and 16 00:00:55,580 --> 00:00:56,580 new skills. 17 00:00:56,830 --> 00:01:01,470 When used effectively, delegation reflects a leader's maturity and 18 00:01:01,470 --> 00:01:02,670 the team's path to success. 19 00:01:05,470 --> 00:01:09,450 Poor delegation often stems from common yet avoidable habits. 20 00:01:09,910 --> 00:01:13,830 Sometimes we delay delegation until it is too late, falling into 21 00:01:13,830 --> 00:01:18,970 procrastination. Other times, we overlook the value of our own time by 22 00:01:18,970 --> 00:01:20,990 passing tasks that others could handle. 23 00:01:21,190 --> 00:01:22,970 This is a hidden opportunity cost. 24 00:01:23,990 --> 00:01:28,670 Mismanaging time, such as thinking, I'll just do it myself, might save a few 25 00:01:28,670 --> 00:01:30,990 minutes today, but cost hours over time. 26 00:01:31,810 --> 00:01:35,770 Ego can also get in the way when we assume no one else can do the task 27 00:01:35,770 --> 00:01:40,890 correctly. And finally, the fear of losing control may stop us from trusting 28 00:01:40,890 --> 00:01:42,050 capable team members. 29 00:01:43,490 --> 00:01:47,210 Recognizing these causes is the first step toward more effective delegation. 30 00:01:51,290 --> 00:01:53,710 Effective delegation does not happen by chance. 31 00:01:53,930 --> 00:01:55,950 It follows a clear and thoughtful process. 32 00:01:56,370 --> 00:01:58,210 First, define the task clearly. 33 00:01:58,590 --> 00:02:03,050 Make sure both you and the team member understand exactly what needs to be 34 00:02:03,410 --> 00:02:07,550 Second, select the individual who is the most suitable for the task based on 35 00:02:07,550 --> 00:02:08,729 their skills and experience. 36 00:02:09,789 --> 00:02:13,130 Third, assess if they have the ability and training needed. 37 00:02:13,330 --> 00:02:16,070 If not, provide support or identify resources. 38 00:02:17,160 --> 00:02:22,120 Fourth, explain the reasons behind the task. Help them see why it matters and 39 00:02:22,120 --> 00:02:23,700 how it connects to the larger goal. 40 00:02:24,400 --> 00:02:26,660 Fifth, state the required results. 41 00:02:26,940 --> 00:02:31,320 Be specific about the expected outcomes and ask the person to restate their 42 00:02:31,320 --> 00:02:33,060 understanding to ensure clarity. 43 00:02:36,260 --> 00:02:38,400 Step six is to consider resources. 44 00:02:38,820 --> 00:02:42,480 Make sure the person has everything needed to complete the task, including 45 00:02:42,480 --> 00:02:45,020 tools, information, time, and support. 46 00:02:45,800 --> 00:02:47,920 Step seven is to agree to deadlines. 47 00:02:48,200 --> 00:02:50,800 Set realistic timelines and confirm them together. 48 00:02:51,140 --> 00:02:55,460 If the task is complex, break it down and include checkpoints to stay on 49 00:02:56,100 --> 00:02:58,580 Step eight is to support and communicate. 50 00:02:58,940 --> 00:03:03,500 Ensure others who are impacted are informed and the person taking on the 51 00:03:03,500 --> 00:03:05,680 understands all expectations clearly. 52 00:03:06,400 --> 00:03:09,100 Finally, step nine is feedback on results. 53 00:03:09,480 --> 00:03:13,980 Once the task is complete, hold a short conversation to review what worked and 54 00:03:13,980 --> 00:03:14,980 what could be improved. 55 00:03:15,859 --> 00:03:19,720 Recognize success and take responsibility if things did not go 56 00:03:22,880 --> 00:03:24,640 Delegation is not all or nothing. 57 00:03:24,880 --> 00:03:27,820 It comes in levels depending on how much authority you give. 58 00:03:28,240 --> 00:03:30,040 Level 1 is not real delegation. 59 00:03:30,380 --> 00:03:32,920 You just give orders and the person follows them. 60 00:03:33,520 --> 00:03:37,880 Level 2 means you ask them to collect information, but you still make all the 61 00:03:37,880 --> 00:03:38,880 decisions. 62 00:03:39,120 --> 00:03:43,600 Level 3 allows them to make a recommendation, but you still review it 63 00:03:43,600 --> 00:03:44,600 moving forward. 64 00:03:45,000 --> 00:03:49,440 In level 4, they can analyze and choose an option, but you must approve it. 65 00:03:50,080 --> 00:03:53,820 Level 5 means they decide and inform you unless you stop them. 66 00:03:54,120 --> 00:03:58,220 In level 6, they both decide and act and just keep you informed. 67 00:03:58,500 --> 00:04:01,360 And finally, level 7 is full delegation. 68 00:04:01,680 --> 00:04:06,060 They have total freedom to act and decide, and you only step in if 69 00:04:06,060 --> 00:04:07,060 goes wrong. 70 00:04:09,800 --> 00:04:14,280 The 4T model of delegation is a simple but practical framework to make 71 00:04:14,280 --> 00:04:15,380 delegation more effective. 72 00:04:15,760 --> 00:04:19,560 It reminds us that a smart delegation is not just about needing someone 73 00:04:19,560 --> 00:04:21,940 attacked, but aligning four key elements. 74 00:04:22,360 --> 00:04:23,520 First is task. 75 00:04:23,780 --> 00:04:28,200 Be clear about what needs to be done, what the expectations are, and what 76 00:04:28,200 --> 00:04:29,200 as success. 77 00:04:29,260 --> 00:04:30,440 Second is talent. 78 00:04:30,680 --> 00:04:35,200 Choose the right person based on their ability, availability, and potential to 79 00:04:35,200 --> 00:04:40,020 grow. Third is time. Set a clear deadline and building time for check 80 00:04:40,020 --> 00:04:44,660 feedback. And finally, tools. Make sure the person has access to everything they 81 00:04:44,660 --> 00:04:47,080 need, like data, software, or budget. 82 00:04:47,440 --> 00:04:52,080 When these four elements are aligned, delegation becomes smoother or outcomes 83 00:04:52,080 --> 00:04:53,340 are more successful. 84 00:04:56,760 --> 00:05:01,500 In this example, we meet Jason, a project manager who struggles with 85 00:05:02,280 --> 00:05:05,980 He delays the signing tasks until the last minute, which leads to missed 86 00:05:05,980 --> 00:05:07,680 opportunities and unnecessary pressure. 87 00:05:08,480 --> 00:05:12,460 Jason also believes he can do things faster himself, so he keeps 88 00:05:12,460 --> 00:05:13,760 responsibilities to himself. 89 00:05:14,260 --> 00:05:18,860 His ego prevents him from trusting others to do the job well, and he fears 90 00:05:18,860 --> 00:05:19,860 losing control. 91 00:05:19,960 --> 00:05:24,400 As a result, his team members don't get the chance to grow or take ownership. 92 00:05:25,120 --> 00:05:30,040 This style of management leads to frustration, missed deadlines, and 93 00:05:30,040 --> 00:05:33,820 issues. Eventually, even some team members requested reassignment. 94 00:05:34,300 --> 00:05:39,220 This case highlights how a lack of trust and poor delegation can seriously 95 00:05:39,220 --> 00:05:41,540 damage team morale and project outcomes. 96 00:05:44,900 --> 00:05:49,120 Now let's meet Zahra, a project manager who models effective delegation. 97 00:05:49,930 --> 00:05:54,350 Right from the start, she brings her team together, clarifies goals, and 98 00:05:54,350 --> 00:05:55,930 the work into manageable tasks. 99 00:05:56,290 --> 00:06:00,830 She assigns responsibilities based on each person's strength and availability. 100 00:06:01,290 --> 00:06:05,270 And she makes sure expectations and deadlines are clearly communicated. 101 00:06:06,030 --> 00:06:10,490 Sarah does not just give instructions. She checks for understanding and 102 00:06:10,490 --> 00:06:11,490 ongoing support. 103 00:06:11,830 --> 00:06:16,310 When issues arise, she guides her team instead of stepping in to take over. 104 00:06:17,080 --> 00:06:21,080 She encourages problem solving and builds trust by listening and giving 105 00:06:21,080 --> 00:06:22,080 thoughtful feedback. 106 00:06:22,500 --> 00:06:27,660 At the end of the project, Sarah celebrates contribution and shares 107 00:06:27,660 --> 00:06:32,440 success. Her approach boosts team's morale, ownership, and long -term 108 00:06:32,440 --> 00:06:33,440 motivation. 109 00:06:36,320 --> 00:06:40,440 All right, please make sure to complete the assigned readings before our next 110 00:06:40,440 --> 00:06:44,660 session. They will help reinforce the ideas we covered today and prepare you 111 00:06:44,660 --> 00:06:46,160 upcoming discussions and activities. 112 00:06:51,210 --> 00:06:53,150 Here are your main tasks for this session. 113 00:06:53,450 --> 00:06:57,830 Please post your response to discussion board 4, complete assignment 7, and 114 00:06:57,830 --> 00:07:00,330 continue working on your group project with your team. 115 00:07:02,890 --> 00:07:07,070 And this brings us to the end of session 7. If you have any questions, please 116 00:07:07,070 --> 00:07:08,070 feel free to reach out. 117 00:07:08,550 --> 00:07:11,890 Thank you very much again for your attention and see you in session 8. 10223

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