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Hello everyone and welcome to session 4
of PMGTH 23, Project Risk Management.
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In this session, we will explore both
qualitative and quantitative risk
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techniques. There are two important
tools for understanding and prioritizing
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risks in your project.
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This is part A of the session where we
will mainly focus on qualitative risk
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analysis. Let's get started together.
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In this part of module, we will focus on
qualitative risk analysis, a technique
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that helps us evaluate and prioritize
risk based on their likelihood and
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potential impact.
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It is not about exact numbers just yet,
but more about understanding which risks
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deserve more attention first.
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Let's explore how this process works and
why it is a key part of risk management
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planning.
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Okay, let's quickly review the seven key
processes in project risk management
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again. As you can see, we have already
covered steps like planning for risk
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management and identifying risk.
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Now we are moving to step three, which
is performing qualitative risk analysis,
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where the goal is to assess and
prioritize risk based on their
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potential impact.
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This step helps us decide which risks
need a deeper look or a faster response.
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Okay, let me start this section by
asking a question.
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Why should we use qualitative risk
assessment?
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Well, the answer is that not all risks
are created equal.
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Some are more urgent or dangerous than
the others. For example, risks that
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impact health and safety or those that
give early warning signs often need more
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immediate attention.
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But what happens if we skip this step?
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If we skip this step, teams may fall
into two traps.
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either ignoring important risks
altogether or wasting resources by
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every minor issue.
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This is why making clear distinction
between risks is not just helpful, it is
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essential.
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Let's take a moment to understand what
we mean by qualitative data in the
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context of risk analysis.
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Qualitative risk analysis is all about
using non -numerical data to evaluate
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risks. Things like interview insights,
direct observations, or even written
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reports. Unlike quantitative data, which
is counted or measured, qualitative
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data describes risk in more subjective
terms, like frequent, severe, or hard to
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detect. For example, if I say I drink
coffee every day, it is qualitative.
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While if I say I drink 4 cups or 80
grams, it is quantitative.
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So what is the key benefit here?
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This process, I mean the qualitative
process, it helps us focus on high
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risks early without wasting time and
effort across the project.
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So far, we have learned that the goal of
qualitative risk analysis isn't to
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calculate exact numbers. Instead, it
helps us understand risk through human
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judgment.
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First, we subjectively evaluate the
likelihood and impact of each risk based
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experience and perception of the project
team or the stakeholders of the
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project. Then we create a shorter list
of key risks so we can make sure that we
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don't waste time dealing with things
that aren't truly critical.
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And finally, in some cases, this process
even helps us decide whether to move
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forward with the project or not. What we
call a go -no -go decision.
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The keyword here is subjective.
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And yes, that means emotions, intuition,
and experience play a key role.
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Here is a structured view of qualitative
risk analysis process, straight from
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the PMBOK guide. On the left, we see the
inputs.
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These include documents like the risk
register, assumption log, and
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register. These give us the raw material
for our analysis.
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In the middle, we can see tools and
techniques that we can use to assess
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These range from expert judgment and
interviews to data analysis,
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and visual tools like the probability
and impact metrics.
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And finally, on the right, we have the
outputs, updated project documents such
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as the risk register and risk report,
which reflect our analysis results.
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Remember, the goal of this process is
not just to record risks, but to
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understand them well enough to act
wisely.
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Let's take a closer look at the inputs
we need for performing qualitative risk
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analysis.
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Usually, we begin with the project
management plan, especially the risk
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management component.
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The information like rules, categories,
thresholds, and matrices are here.
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Then we have assumption log, which helps
us track assumptions and constraints
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that can affect how we prioritize risk.
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The risk register is our master list of
all identified risks.
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And the stakeholder register tells us
who might be impacted and who might help
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us respond.
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We also consider enterprise
environmental factors, such as industry
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expert reports.
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Finally, organizational process assets
can give us access to the lessons
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and historical data from previous
projects.
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Altogether, this information can provide
what we need to evaluate risks
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effectively.
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Now let's walk through the tools and
techniques used in qualitative risk
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analysis.
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Usually we start with the expert
judgment, which means using the
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people who have seen similar risks
before, perhaps in the previous
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Just remember, different experts might
have different backgrounds, so you
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always prepare yourself to receive
different ideas.
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Then we have data gathering, like
interviews to explore how likely a risk
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how serious it might be.
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In data analysis, we look at the quality
of our data, estimate probability and
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impact, and consider other factors like
urgency or how easy the risk is to
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control.
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Interpersonal and team skills like
facilitation help reduce bias and keep
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discussion productive.
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We also group risks through the risk
categorization and visualize them using
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tools like the probability and impact
metrics and bubble charts.
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We will discuss about them later.
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And finally, risk workshops and team
meetings are great for prioritizing and
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assigning owners to each risk.
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So what exactly do we mean by
qualitative analysis of a risk?
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Well, we are trying to understand the
quality of the risk, that is, how it
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affect the project's schedule, cost, and
performance.
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We start by estimating two key
dimensions.
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probability that is how likely is it to
happen and impact that is how serious
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would it be if it did then we multiply
these two values to get what we call a
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risk factor that helps us to build a
probability impact matrix later the
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this number the more attention that we
need and remember risks with a higher
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score often become candidates for
quantitative analysis later on, where we
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deeper using numbers and models.
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This table shows how we can
differentiate between major and minor
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combination of probability and impact.
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Along the top, we have different levels
of impact, from insignificant to
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catastrophic. And along the left side,
we see probability levels, from rare to
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almost certain.
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Each cell shows resulting severity
rating like high, moderate, or extreme.
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For example, even a moderate impact can
become serious concern if the
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probability is high and vice versa.
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This matrix helps us visualize which
risks require urgent attention and which
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ones can be monitored more likely.
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Here is an example that brings
qualitative risk analysis to life.
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Imagine you are managing the
construction of a five -story office
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Kansas, and the team has identified
several potential risks during early
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planning.
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Let's look at three of them.
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First, there is a likely delay in
obtaining municipal permits.
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This could significantly affect the
schedule, so it is rated extreme.
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Second, there is a chance of equipment
breakdown.
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It is less likely, but still
destructive.
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So that one gets a high risk rating.
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And finally, a nearby resident may file
a noise complaint during construction.
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This has low probability and minor
impact, so we classify it as a moderate
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Here is a detailed view of how we can
apply the probability and impact matrix
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specific project objectives.
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Along the top, you will see probability
levels that are low, medium, and high,
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and are measured numerically.
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Along the left, we evaluate impact
across four dimensions, scope, time,
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and quality.
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For example, if there is a high chance
of a time delay and the impact is 16 %
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more, then that is a major concern.
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Or if there is even a moderate chance of
the quality of sleep age that would
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make the product useless, then we need
to act fast.
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This table helps teams move from vague
risk descriptions to specific measurable
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definitions, so everyone can make sure
that they are on the same page when they
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are prioritizing risks.
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Let's apply what we have learned to a
real -world example using the
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and impact matrix.
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In this table, each risk has been
evaluated based on its impact and
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and we have calculated a significance
score by multiplying them.
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Take the first risk, that is, team not
staffed in time.
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With an impact score of 4 and a
probability of 5, its significance is
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You can see it mapped in the top right
red zone, meaning that this is a
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risk that requires immediate action.
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Next are language misunderstandings and
team not experienced.
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Both score 15.
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These are also high priority and sit
close to the red boundary, meaning that
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they still need careful planning.
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Risks like available resources or
testers not available with scores of 4
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into the green or yellow zone, meaning
they are less severe and might just need
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monitoring.
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And the matrix on the right visualizes
this beautifully.
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Larger red color bubbles mean higher
risk exposure.
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Another helpful tool in qualitative risk
analysis is the Fishbone Diagram, also
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known as the Cause and Effect Diagram.
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It helps us visually explore the root
causes of a risk.
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In this example, the risk is late
delivery placed at the head of the fish.
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Then, each major bone represents a
category, like people, machines,
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materials, and we ask why repeatedly to
dig deeper.
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For instance, under people, the team may
be untrained, over -allocated, or
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juggling too many tasks.
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Under machines, issues like equipment
not working or not being available can
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show up.
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This diagram encourages critical
thinking and teamwork because it's often
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combination of small causes across
different categories that lead to big
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So when your team says, let's figure out
why this risk might happen, this is a
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great place to start.
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After we complete qualitative risk
analysis, it's time to make sure that
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results are captured and acted upon.
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First, we prioritize the risks.
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As I mentioned before, not all risks are
equally important, and this step helps
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us focus on what matters most.
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Next, we assign a risk owner for each
high -priority risk. That makes it clear
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who is responsible for monitoring or
responding the risk if it happens.
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And finally, we update our project
documents, especially the risk register,
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report, issue log, and assumption log.
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These updates not only keep the team
informed, but they also lay the
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for quantitative risk analysis if that's
the next step.
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So please don't skip this part.
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Documenting what you have learned is
essential to making risk management
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To wrap up this part of the session,
here is the key takeaway.
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If your team already has a good
understanding of the key risks from
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analysis, you may not need to go
further.
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You can jump straight into planning risk
responses and assign owners.
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But if there is still uncertainties or
disagreements about certain high
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risks, that's when we use quantitative
techniques to dig deeper.
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So qualitative risk analysis doesn't
always lead to numbers, but it always
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to clarity.
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And that brings us to the end of part A
of our session on qualitative risk
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analysis. If you have any questions,
feel free to reach out.
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Thanks for your attention. And when
you're ready, I'll see you in the next
18317
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