All language subtitles for KU PMGT 823 Session 2 (Part D)-Part D Stakeholders, Risk Tolerance and Risk Management Plan

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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:02,220 --> 00:00:05,840 Welcome to Part B of Session 2 in our Project Risk Management course. 2 00:00:06,040 --> 00:00:10,180 In this section, we will explore stakeholder involvement and how risk 3 00:00:10,180 --> 00:00:11,560 shapes project decisions. 4 00:00:12,220 --> 00:00:16,840 These topics are key to building realistic plans and managing 5 00:00:16,840 --> 00:00:17,840 the start. 6 00:00:20,460 --> 00:00:25,080 In every project, different stakeholders have different levels of comfort to 7 00:00:25,080 --> 00:00:29,740 treat. Some are open to bold moves and high potential rewards, while others are 8 00:00:29,740 --> 00:00:31,880 more cautious and focused on avoiding loss. 9 00:00:32,360 --> 00:00:36,760 This range is called risk tolerance, and it plays a major role in how people 10 00:00:36,760 --> 00:00:37,980 support project decisions. 11 00:00:38,340 --> 00:00:42,260 As a project manager, you need to know where each key stakeholder stands. 12 00:00:42,940 --> 00:00:46,880 Are they risk -seeking, risk -neutral, or risk -averse? 13 00:00:47,380 --> 00:00:51,880 This shapes how you talk about risk, how you explain your decisions, and even 14 00:00:51,880 --> 00:00:53,040 how you choose your responses. 15 00:00:53,850 --> 00:00:57,830 The more clearly you understand their risk tolerance, the more effective and 16 00:00:57,830 --> 00:01:00,070 aligned your risk strategy will be. 17 00:01:02,810 --> 00:01:07,610 Stakeholders can come from both inside and outside the organization, and each 18 00:01:07,610 --> 00:01:09,450 one may view risk in a different way. 19 00:01:10,050 --> 00:01:13,950 Internally, you might work with management, project team members, or 20 00:01:13,950 --> 00:01:16,030 departments like marketing and procurement. 21 00:01:17,010 --> 00:01:21,390 Externally, stakeholders could include customers, suppliers, or even the 22 00:01:22,160 --> 00:01:25,800 But it is not just about who they are. It is also about how much power and 23 00:01:25,800 --> 00:01:29,800 influence they have. That is where power influence grid comes in. 24 00:01:30,380 --> 00:01:34,520 Stakeholders with high power and high influence need to be managed closely, 25 00:01:34,760 --> 00:01:38,860 while others may only need regular updates or occasional engagements. 26 00:01:39,300 --> 00:01:42,000 Their attitude toward risk also varies. 27 00:01:42,220 --> 00:01:46,160 Some actively seek risk in hopes of achieving innovation or growth. 28 00:01:46,420 --> 00:01:51,020 Some are comfortable with uncertainty, while others prefer to avoid risk and 29 00:01:51,020 --> 00:01:52,540 stick with it. safer option. 30 00:01:56,100 --> 00:02:00,620 Every stakeholder has a different comfort level when it comes to risk and 31 00:02:00,620 --> 00:02:02,340 is what we call risk tolerance. 32 00:02:02,680 --> 00:02:07,960 It reflects how much uncertainty a person is willing or unwilling to accept 33 00:02:07,960 --> 00:02:12,240 it can vary across areas like cost, scope, quality, time and customer 34 00:02:12,240 --> 00:02:13,240 satisfaction. 35 00:02:13,790 --> 00:02:17,730 As a project manager, it is important to access the risk tolerance of your key 36 00:02:17,730 --> 00:02:20,010 stakeholders, especially the project sponsor. 37 00:02:20,470 --> 00:02:25,210 You cannot manage risk well if you don't know what your stakeholders can handle. 38 00:02:25,590 --> 00:02:28,710 One way to understand this is by asking questions. 39 00:02:29,010 --> 00:02:32,990 For example, how much are you willing to invest if things go wrong? 40 00:02:33,210 --> 00:02:38,050 What is the minimum outcome that would still be acceptable to you? What worries 41 00:02:38,050 --> 00:02:39,790 you most about this project? 42 00:02:40,590 --> 00:02:44,930 These kinds of questions help you adjust your approach and show that you respect 43 00:02:44,930 --> 00:02:45,930 their expectations. 44 00:02:48,750 --> 00:02:53,850 A stakeholder management plan helps identify and track stakeholders, assess 45 00:02:53,850 --> 00:02:58,250 their influence and support, and define engagement strategies such as monitor, 46 00:02:58,530 --> 00:03:00,770 inform, satisfy, or manage closely. 47 00:03:01,770 --> 00:03:05,710 The plan assigns responsibilities and tracks communication to keep 48 00:03:05,710 --> 00:03:10,370 appropriately engaged, minimizing resistance, and boosting project 49 00:03:13,750 --> 00:03:18,010 Plan risk management is about deciding how you will approach risk throughout 50 00:03:18,010 --> 00:03:22,330 project. It is not something extra on the side. It is actually a key part of 51 00:03:22,330 --> 00:03:23,490 overall planning process. 52 00:03:23,810 --> 00:03:28,410 The main point is that your time and effort for risk management should match 53 00:03:28,410 --> 00:03:30,030 size and importance of the project. 54 00:03:30,640 --> 00:03:31,860 Why does this matter? 55 00:03:32,540 --> 00:03:37,060 Without a clear plan, you might miss major risks. Your team may not set aside 56 00:03:37,060 --> 00:03:41,280 enough resources, and everyone could end up handling risks in different ways. 57 00:03:41,500 --> 00:03:46,480 But when you plan ahead, you bring focus, consistency, and the right level 58 00:03:46,480 --> 00:03:49,020 effort to deal with uncertainty more effectively. 59 00:03:52,220 --> 00:03:56,640 Effective risk planning is more than just writing down a list of risks. It is 60 00:03:56,640 --> 00:04:00,040 smart and proactive way to improve your project's chance of success. 61 00:04:00,410 --> 00:04:05,350 First, it helps you spot impossible projects early so you can stop or 62 00:04:05,350 --> 00:04:07,230 them before wasting time or resources. 63 00:04:07,730 --> 00:04:12,610 It also gives you a strong reason to push back on unrealistic goals when the 64 00:04:12,610 --> 00:04:14,090 project is over -constrained. 65 00:04:14,390 --> 00:04:19,089 Most importantly, it helps prevent good projects from failing due to poor 66 00:04:19,089 --> 00:04:20,089 execution. 67 00:04:20,430 --> 00:04:22,970 Good planning brings many practical benefits. 68 00:04:23,370 --> 00:04:26,330 Projects start more smoothly and there is less confusion. 69 00:04:26,750 --> 00:04:30,850 Teams make fewer mistakes and don't spend extra time fixing problems. 70 00:04:31,270 --> 00:04:33,290 Resources are used more wisely. 71 00:04:33,550 --> 00:04:37,870 You catch problems earlier and respond to them better. And overall, your 72 00:04:37,870 --> 00:04:41,830 decisions are stronger because you have a clearer picture on the risks ahead. 73 00:04:44,940 --> 00:04:49,340 One important thing to consider is that not every project needs a full risk 74 00:04:49,340 --> 00:04:52,920 management plan, but when it does, timing really matters. 75 00:04:53,160 --> 00:04:56,980 You will want to create a risk plan, especially when the project introduces 76 00:04:56,980 --> 00:05:01,940 something new, like a process, product, or service, because anything new usually 77 00:05:01,940 --> 00:05:02,940 brings uncertainty. 78 00:05:03,680 --> 00:05:08,540 Also, if the project could impact safety, quality, or customer service, 79 00:05:08,540 --> 00:05:10,220 planning for risks becomes crucial. 80 00:05:11,000 --> 00:05:15,460 These areas are sensitive and even small issues can have serious consequences. 81 00:05:15,960 --> 00:05:21,200 And finally, when a project is large, complex or costly, there is simply more 82 00:05:21,200 --> 00:05:26,340 stake. More things can go wrong and that's why early planning helps you stay 83 00:05:26,340 --> 00:05:27,760 control and reduce surprises. 84 00:05:30,760 --> 00:05:35,300 Once you have decided that risk planning is necessary, the next question is what 85 00:05:35,300 --> 00:05:36,640 should actually go into that plan? 86 00:05:37,360 --> 00:05:41,900 A strong risk plan usually begins with a clear overview of your overall approach 87 00:05:41,900 --> 00:05:43,140 to managing risk. 88 00:05:43,420 --> 00:05:45,240 Then it gets into the details. 89 00:05:45,460 --> 00:05:49,780 You will need to outline what methods or tools you will use, who is responsible 90 00:05:49,780 --> 00:05:53,540 for each part, and what standards or definitions you will follow for risk 91 00:05:53,540 --> 00:05:54,620 categories and reporting. 92 00:05:55,060 --> 00:05:59,660 It should also include how often risks will be reviewed and how the team will 93 00:05:59,660 --> 00:06:00,800 track and report them. 94 00:06:01,440 --> 00:06:05,260 Now, if your project is large or complex, you will need a bit more 95 00:06:05,860 --> 00:06:10,460 Define your key risk activities clearly, like identification, analysis, or 96 00:06:10,460 --> 00:06:15,160 control. Make sure there is a dedicated budget and a staff for each risk effort. 97 00:06:15,380 --> 00:06:19,820 And don't forget to include some extra funds so you will be prepared if things 98 00:06:19,820 --> 00:06:21,260 don't go according to the plan. 99 00:06:24,080 --> 00:06:27,600 When you finish planning for risk management, there are several important 100 00:06:27,600 --> 00:06:30,380 outputs that guide you how your team will move forward. 101 00:06:31,320 --> 00:06:35,860 First, you define the overall risk strategy, which explains how you plan to 102 00:06:35,860 --> 00:06:37,360 with risk throughout the project. 103 00:06:38,180 --> 00:06:42,120 Then you outline the methodology, including the tools and techniques your 104 00:06:42,120 --> 00:06:46,900 will use. You also assign rules and responsibilities so everyone knows who 105 00:06:46,900 --> 00:06:49,980 doing what when it comes to identifying and managing risks. 106 00:06:51,500 --> 00:06:55,880 Funding is another key output, making sure that the project has enough 107 00:06:55,880 --> 00:06:57,680 set aside for risk responses. 108 00:06:58,870 --> 00:07:03,710 Timing tells you when each risk -related task will happen and how it fits into 109 00:07:03,710 --> 00:07:04,710 the overall schedule. 110 00:07:04,850 --> 00:07:09,450 You will also group risk using a risk breakdown structure, making them easier 111 00:07:09,450 --> 00:07:10,450 organize and analyze. 112 00:07:11,350 --> 00:07:16,210 Finally, it is important to define stakeholder risk appetite and create 113 00:07:16,210 --> 00:07:20,930 definitions for probability and impact so the whole team evaluates risk the 114 00:07:20,930 --> 00:07:21,930 way. 115 00:07:24,460 --> 00:07:28,600 This table is a super handy tool to help you track project risks one by one, 116 00:07:28,680 --> 00:07:31,800 figure out how serious they are, and come up with a response plan. 117 00:07:32,280 --> 00:07:37,080 You write down who spotted the risk and when, estimate how likely it is and how 118 00:07:37,080 --> 00:07:41,020 big the impact could be, then multiply those two numbers to get a score. 119 00:07:41,460 --> 00:07:46,520 Based on that score, the risk gets a color, red, yellow, or green, so you 120 00:07:46,520 --> 00:07:47,580 how urgent it is. 121 00:07:48,000 --> 00:07:52,460 Then you assign someone to take care of it, pick a response type, like reduce it 122 00:07:52,460 --> 00:07:55,360 or transfer it, and write out the plan with a due date. 123 00:07:55,800 --> 00:08:00,280 Basically, this table helps keep everything clear and organized and 124 00:08:00,280 --> 00:08:03,420 all risks receive the appropriate level of care. 125 00:08:07,100 --> 00:08:11,540 And here is a quick look at the plan risk management process broken down into 126 00:08:11,540 --> 00:08:12,540 three simple parts. 127 00:08:13,100 --> 00:08:14,540 First, we have got the inputs. 128 00:08:14,780 --> 00:08:18,280 These are the key documents and resources like the project charter and 129 00:08:18,280 --> 00:08:21,760 stakeholder info that help us understand the bigger picture. 130 00:08:22,460 --> 00:08:27,240 Next are the tools and techniques like expert judgment and stakeholder 131 00:08:27,360 --> 00:08:31,160 which help us figure out how to handle risk in a smart way. 132 00:08:31,500 --> 00:08:36,400 And finally, the output is our risk management plan, the document that pulls 133 00:08:36,400 --> 00:08:40,220 all together and guides how we will manage risk throughout the project. 134 00:08:43,400 --> 00:08:48,000 The risk management process is like a smart cycle that helps the team stay one 135 00:08:48,000 --> 00:08:49,000 step ahead. 136 00:08:49,200 --> 00:08:54,160 It starts when a potential risk pops up. Whenever that happens, we lock it into 137 00:08:54,160 --> 00:08:56,200 the risk register so it doesn't get lost. 138 00:08:56,660 --> 00:09:01,420 Then we look at how likely it is and how much impact it could have. 139 00:09:01,640 --> 00:09:05,260 That helps us figure out which risks need serious attention. 140 00:09:05,840 --> 00:09:11,600 Next, we plan what to do about it. Accept it, avoid it, reduce it, or hand 141 00:09:11,600 --> 00:09:12,600 off to someone else. 142 00:09:13,340 --> 00:09:17,780 Once the plan is in motion, we keep monitoring to risk to make sure our 143 00:09:17,780 --> 00:09:20,580 is working or change it if new things happen. 144 00:09:21,160 --> 00:09:26,780 And the best part, this process isn't one and done. It keeps looping every 145 00:09:26,780 --> 00:09:30,940 a new risk shows up, keeping the team sharp and ready to out the project. 146 00:09:34,440 --> 00:09:38,580 To wrap up this session, please review the materials listed in this table. 147 00:09:43,370 --> 00:09:47,410 And here is what you need to do for this week. Start by replying to at least two 148 00:09:47,410 --> 00:09:51,190 of your classmates on discussion board one. Then complete quiz two. 149 00:09:51,410 --> 00:09:56,110 And finally, continue making progress on project milestone one. It is a great 150 00:09:56,110 --> 00:09:58,330 opportunity to put your learning into action. 151 00:10:01,610 --> 00:10:05,350 And that brings us to the end of today's session on planning risk management. 152 00:10:05,690 --> 00:10:10,250 Stay on track and if you have any questions, feel free to send an email or 153 00:10:10,250 --> 00:10:13,630 it on the discussion board. Thank you very much again for watching this video. 14389

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