All language subtitles for KU PMGT 840 Session 6 (Part B)- Stakeholder Leadership in Projects

af Afrikaans
ak Akan
sq Albanian
am Amharic
ar Arabic
hy Armenian
az Azerbaijani
eu Basque
be Belarusian
bem Bemba
bn Bengali
bh Bihari
bs Bosnian
br Breton
bg Bulgarian
km Cambodian
ca Catalan
ceb Cebuano
chr Cherokee
ny Chichewa
zh-CN Chinese (Simplified)
zh-TW Chinese (Traditional)
co Corsican
hr Croatian
cs Czech
da Danish
nl Dutch
en English
eo Esperanto
et Estonian
ee Ewe
fo Faroese
tl Filipino
fi Finnish
fr French
fy Frisian
gaa Ga
gl Galician
ka Georgian
de German
el Greek
gn Guarani
gu Gujarati
ht Haitian Creole
ha Hausa
haw Hawaiian
iw Hebrew
hi Hindi
hmn Hmong
hu Hungarian
is Icelandic
ig Igbo
id Indonesian
ia Interlingua
ga Irish
it Italian
ja Japanese
jw Javanese
kn Kannada
kk Kazakh
rw Kinyarwanda
rn Kirundi
kg Kongo
ko Korean
kri Krio (Sierra Leone)
ku Kurdish
ckb Kurdish (SoranĂ®)
ky Kyrgyz
lo Laothian
la Latin
lv Latvian
ln Lingala
lt Lithuanian
loz Lozi
lg Luganda
ach Luo
lb Luxembourgish
mk Macedonian
mg Malagasy
ms Malay
ml Malayalam
mt Maltese
mi Maori
mr Marathi
mfe Mauritian Creole
mo Moldavian
mn Mongolian
my Myanmar (Burmese)
sr-ME Montenegrin
ne Nepali
pcm Nigerian Pidgin
nso Northern Sotho
no Norwegian
nn Norwegian (Nynorsk)
oc Occitan
or Oriya
om Oromo
ps Pashto
fa Persian
pl Polish
pt-BR Portuguese (Brazil)
pt Portuguese (Portugal)
pa Punjabi
qu Quechua
ro Romanian
rm Romansh
nyn Runyakitara
ru Russian
sm Samoan
gd Scots Gaelic
sr Serbian
sh Serbo-Croatian
st Sesotho
tn Setswana
crs Seychellois Creole
sn Shona
sd Sindhi
si Sinhalese
sk Slovak
sl Slovenian
so Somali
es Spanish
es-419 Spanish (Latin American)
su Sundanese
sw Swahili
sv Swedish
tg Tajik
ta Tamil
tt Tatar
te Telugu
th Thai
ti Tigrinya
to Tonga
lua Tshiluba
tum Tumbuka
tr Turkish
tk Turkmen
tw Twi
ug Uighur
uk Ukrainian
ur Urdu
uz Uzbek
vi Vietnamese
cy Welsh
wo Wolof
xh Xhosa
yi Yiddish
yo Yoruba
zu Zulu
Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:01,290 --> 00:00:05,370 Hello and welcome to Part B of Session 6. In this section, we will continue 2 00:00:05,370 --> 00:00:09,730 exploring how to lead project stakeholders with a special focus on 3 00:00:09,730 --> 00:00:13,310 strategies, ongoing engagement, and conflict resolution. 4 00:00:13,710 --> 00:00:17,410 These elements are essential for building trust and sustaining 5 00:00:17,410 --> 00:00:21,110 support throughout the project. Let's dive into this section together. 6 00:00:23,240 --> 00:00:27,380 In this part of the module, we will focus on strategies for communicating 7 00:00:27,380 --> 00:00:31,700 the stakeholders, keeping them engaged, and resolving conflicts as they arise. 8 00:00:32,299 --> 00:00:36,620 These skills are essential for maintaining trust and momentum 9 00:00:36,620 --> 00:00:37,620 life of the project. 10 00:00:40,440 --> 00:00:45,220 Once we have identified our stakeholders, the next step is to 11 00:00:45,220 --> 00:00:46,340 current level of engagement. 12 00:00:47,020 --> 00:00:51,960 Some stakeholders may be resistant or only neatly interested at the beginning 13 00:00:51,960 --> 00:00:52,960 the project. 14 00:00:53,320 --> 00:00:58,460 The stakeholder engagement assessment matrix is a powerful tool that allows us 15 00:00:58,460 --> 00:01:03,260 to compare current and desired engagement levels, identify gaps, and 16 00:01:03,260 --> 00:01:06,120 strategies tailored to each stakeholder's needs. 17 00:01:06,680 --> 00:01:11,560 This structured approach helps us move stakeholders toward more active and 18 00:01:11,560 --> 00:01:13,520 supportive involvement over time. 19 00:01:16,000 --> 00:01:19,500 Leadership is at the heart of effective stakeholder engagement. 20 00:01:20,380 --> 00:01:24,480 A strong project leader helps blind the project's vision with stakeholder 21 00:01:24,480 --> 00:01:29,660 expectations and builds trust through transparency and consistent 22 00:01:30,220 --> 00:01:35,500 When leaders actively listen, respond to concerns, and tailor their strategies 23 00:01:35,500 --> 00:01:40,360 based on stakeholder power and interests, they create lasting 24 00:01:40,360 --> 00:01:41,420 support project success. 25 00:01:45,040 --> 00:01:49,260 Empathy and emotional intelligence are essential traits for project leaders who 26 00:01:49,260 --> 00:01:51,380 want to build strong relationships with stakeholders. 27 00:01:52,280 --> 00:01:57,060 As we discussed in the previous sessions, these skills help leaders 28 00:01:57,060 --> 00:02:01,980 unspoken concerns, manage sensitive conversations, and resolve tensions 29 00:02:01,980 --> 00:02:02,980 they escalate. 30 00:02:03,100 --> 00:02:08,020 When stakeholders feel heard and respected, they are far more likely to 31 00:02:08,020 --> 00:02:10,460 engaged and supportive throughout the project. 32 00:02:13,010 --> 00:02:16,950 Stakeholders may withdraw or stay distant from the project for several 33 00:02:17,170 --> 00:02:21,250 such as competing priorities, mistrust, or lack of clear benefits. 34 00:02:21,570 --> 00:02:26,310 As project leaders, it is our responsibility to respond thoughtfully. 35 00:02:26,310 --> 00:02:30,510 acknowledging concerns, explaining the project's value, and making sure 36 00:02:30,510 --> 00:02:31,950 expectations are realistic. 37 00:02:32,330 --> 00:02:38,010 Building trust starts early and it sustains true transparency and 38 00:02:38,010 --> 00:02:39,010 -way communication. 39 00:02:40,790 --> 00:02:45,550 Monitoring engagement is not a one -time task. It is an ongoing process where 40 00:02:45,550 --> 00:02:50,230 leaders evaluate how stakeholders are participating, supporting, or responding 41 00:02:50,230 --> 00:02:51,230 to the project. 42 00:02:51,250 --> 00:02:56,530 By observing relationships, tracking concerns, and staying open to feedback, 43 00:02:56,530 --> 00:02:59,830 can make timely adjustments and maintain alignment with stakeholder 44 00:02:59,830 --> 00:03:05,130 expectations. This approach can show stakeholders that their voices are 45 00:03:05,130 --> 00:03:06,430 and their input matters. 46 00:03:09,200 --> 00:03:13,360 Clear and timely communication is one of the most powerful tools a project 47 00:03:13,360 --> 00:03:17,140 leader has. It builds trust and keeps the stakeholders engaged. 48 00:03:17,680 --> 00:03:22,380 Strong leaders know how to match their messages and delivery method to the 49 00:03:22,380 --> 00:03:23,380 of each audience. 50 00:03:23,620 --> 00:03:27,740 Whether it is a one -way report, an on -demand dashboard, or a real -time 51 00:03:27,740 --> 00:03:32,540 conversation, the goal is always the same, ensuring that stakeholders receive 52 00:03:32,540 --> 00:03:35,440 and understand the right information at the right time. 53 00:03:37,290 --> 00:03:40,890 Effective communication is not just about delivering information. 54 00:03:41,290 --> 00:03:46,010 It is about creating a space where all stakeholders feel heard and respected. 55 00:03:46,370 --> 00:03:50,730 Project leaders must recognize and address communication barriers such as 56 00:03:50,730 --> 00:03:55,030 technical language, cultural differences, and information overload. 57 00:03:55,390 --> 00:04:00,610 By simplifying message using visual and encouraging feedback, we can ensure that 58 00:04:00,610 --> 00:04:04,970 communication remains clear, inclusive, and effective throughout the project. 59 00:04:07,470 --> 00:04:11,330 conflicts between stakeholders are common and often stem from competing 60 00:04:11,330 --> 00:04:17,529 interests unclear roles or misaligned expectations as project leaders our job 61 00:04:17,529 --> 00:04:21,610 to anticipate potential friction and create a space for open dialogue before 62 00:04:21,610 --> 00:04:26,330 tensions escalate effective conflict resolution means listening actively 63 00:04:26,330 --> 00:04:31,470 meditating fairly and guiding conversations with patience and 64 00:04:32,360 --> 00:04:36,900 When handled well, conflict can actually lead to better clarity, stronger 65 00:04:36,900 --> 00:04:39,020 collaboration, and smarter project outcomes. 66 00:04:41,160 --> 00:04:46,160 Building trust takes time. It is built through consistency, honesty, and 67 00:04:46,160 --> 00:04:47,840 following through on what you promise. 68 00:04:48,220 --> 00:04:52,800 When leaders create a space for collaboration and inclusion, 69 00:04:52,800 --> 00:04:54,160 more likely to stay committed. 70 00:04:54,910 --> 00:04:59,870 Trusted leaders reduce resistance to change, earn stakeholder support, and 71 00:04:59,870 --> 00:05:04,550 turn project partnership into a long -term relationship that goes beyond the 72 00:05:04,550 --> 00:05:05,550 current project. 73 00:05:08,310 --> 00:05:11,990 Effective stakeholder leadership requires more than technical skills. 74 00:05:12,350 --> 00:05:16,830 It starts with understanding stakeholder expectations, concerns, and their level 75 00:05:16,830 --> 00:05:17,830 of influence. 76 00:05:17,980 --> 00:05:22,520 Great leaders then adopt their communication style and build trust by 77 00:05:22,520 --> 00:05:24,580 transparent, ethical, and reliable. 78 00:05:25,060 --> 00:05:29,220 They don't shy away from conflict, but manage it through thoughtful negotiation 79 00:05:29,220 --> 00:05:30,360 and meditation. 80 00:05:30,980 --> 00:05:36,000 More importantly, they involve stakeholders in decision -making, 81 00:05:36,000 --> 00:05:37,940 sense of ownership and shared purpose. 82 00:05:38,700 --> 00:05:43,540 Finally, they monitor relationships continuously and use feedback to fine 83 00:05:43,540 --> 00:05:45,940 their leadership approach and project direction. 84 00:05:49,680 --> 00:05:53,500 This example highlights what can go wrong when a stakeholder engagement is 85 00:05:53,500 --> 00:05:58,480 overlooked. Imagine Edwin concentrated only on the budget and schedule and did 86 00:05:58,480 --> 00:06:00,480 not engage with important groups in the community. 87 00:06:00,860 --> 00:06:06,020 As a result, residents, schools, and local officials felt left out of the 88 00:06:06,020 --> 00:06:08,140 process and their concerns were ignored. 89 00:06:08,820 --> 00:06:13,380 Communication was irregular and no stakeholder register was in place to 90 00:06:13,380 --> 00:06:14,380 interaction. 91 00:06:14,730 --> 00:06:19,530 Internal conflicts also developed as team members lacked clear rules and a 92 00:06:19,530 --> 00:06:20,489 shared vision. 93 00:06:20,490 --> 00:06:25,170 In the end, trust was lost, delays occurred, and the project was suspended 94 00:06:25,170 --> 00:06:26,170 indefinitely. 95 00:06:28,290 --> 00:06:31,790 Here we see a great example of effective stakeholder leadership. 96 00:06:32,590 --> 00:06:37,470 Sophia kicked off her project by figuring out who the key stakeholders 97 00:06:37,470 --> 00:06:38,470 what they expected. 98 00:06:38,590 --> 00:06:41,170 She didn't take a one -size -fits -all approach. 99 00:06:41,390 --> 00:06:44,070 She tailored her communication to each group. 100 00:06:44,490 --> 00:06:48,630 For instance, she created formal reports for city officials and organized 101 00:06:48,630 --> 00:06:50,850 interactive town halls for local residents. 102 00:06:51,430 --> 00:06:54,450 What really made a difference was how she built trust. 103 00:06:54,750 --> 00:06:58,630 She stayed transparent and consistently followed through on her promises. 104 00:06:59,110 --> 00:07:02,750 When tensions came up between the budget and what the community wanted, she 105 00:07:02,750 --> 00:07:06,310 brought people together for open discussions and worked to find a fair 106 00:07:06,310 --> 00:07:07,310 compromise. 107 00:07:07,790 --> 00:07:11,750 Throughout the project, she focused on stakeholder engagement and stayed 108 00:07:11,750 --> 00:07:13,070 flexible in her approach. 109 00:07:13,870 --> 00:07:18,350 Thanks to her leadership, the project stayed on track and earned strong long 110 00:07:18,350 --> 00:07:19,690 -term support from the public. 111 00:07:21,090 --> 00:07:25,650 In preparation for this session, please complete the assigned readings from both 112 00:07:25,650 --> 00:07:26,810 PMBOK 6 and 7. 113 00:07:27,050 --> 00:07:31,270 Also, make sure to review the presentation slides to reinforce key 114 00:07:34,630 --> 00:07:39,610 And make sure to complete your reply on discussion board 3, submit assignment 6 115 00:07:39,610 --> 00:07:43,030 by the deadline, and continue collaborating on your group projects. 116 00:07:45,520 --> 00:07:47,460 That brings us to the end of this session. 117 00:07:47,740 --> 00:07:51,640 Thank you for your attention during this session, and if you have any questions, 118 00:07:51,780 --> 00:07:53,280 please don't hesitate to reach out. 119 00:07:53,520 --> 00:07:57,140 I'll look forward to seeing your continued progress in our next session. 11026

Can't find what you're looking for?
Get subtitles in any language from opensubtitles.com, and translate them here.