Original subtitles

Anyone have eyes on Caceres yet?

Negative.

I have eyes on Schneider.

OK, Guzman, we need video proof

Caceres has delivered the diamonds to Schneider.

There's a tourist asking for directions from Schneider.

OK, look sharp, Max.

It's Caceres in a brown suit. Your nine o'clock.

Caceres's heading towards Schneider.

The tourist is moving away from Schneider.

Caceres's carrying a brown paper bag.

Could be the diamonds.

Caceres has walked past Schneider.

They made the drop.

Trash can. My twelve o'clock.

Schneider is on the move.

Stay close, Winter, and be ready for the arrest.

I'll tail Caceres.

Wait, wait, wait. He's leaving.

Does he have the diamonds?

Negative.

We've been hustled.

What the hell just happened?

♪ When the moonlight shines ♪

♪ Down on the sea ♪

♪ And you think that you've got ♪

♪ A shot at me ♪

♪ Better set me free ♪

♪ You gotta set me free Yeah ♪

♪ I surrender ♪

♪ Surrender ♪

Have you found anything?

No.

It's infuriating.

How can you work in that mess?

I don't mind.

But you can tidy it if it'll make you feel better.

Er, Max, I'm not your cleaning lady.

Whoa, whoa, whoa.

You seem to be taking this really personally.

Are you sure it's just the Caceres stuff bothering you?

Yes, of course it is.

We just lost our chance to bring down a prolific diamond smuggler.

We can't even figure out why.

We did our best.

And, at the end of the day, that's all we can do.

But it's three months of surveillance wasted.

This operation should have been textbook.

Yeah.

Whoo.

Whoa! Energy here today is a bit heavy, no?

Any findings on the paper bag?

Bocadillo grease

and a set of fingerprints belonging to Caceres.

OK.

Thank you.

Mm.

Winter, Blake, a word.

I'm still going through the footage.

We've got a couple of leads we can follow.

I wouldn't waste your time.

What do you mean?

Our joint investigation has been suspended.

After yesterday, Barcelona have decided to start again,

but this time without us.

But Caceres operates his smuggling ring out of Mallorca.

We know his movements better than anyone.

Well, not better than Caceres, apparently,

which is precisely their point.

Well, can't you ask for an extension?

No, it's done.

In the meantime, I have a new case for you.

I need you at Hotel Sagrera in Pollença.

It's an exclusive hotel

recently acquired by the Milamo luxury resort brand.

They are hoping to attract a more

upmarket clientele to the island.

Yeah, I've heard of it.

It's the new "It Place" to stay, apparently.

Yeah, which is why I agreed to send you straight over.

If the relaunch is a success,

the new owners are planning to expand

their luxury portfolio across the island.

And the tourist board is very clear,

nothing is to jeopardise this plan.

And I take it something is.

Yes, mm, they have a, a serial room thief.

Well, if this gets out, it can be very embarrassing.

I promised them a quick resolution.

This is a small island, Miranda.

We can't be chasing high-profile criminals every day,

can we?

A ring, an iPad, some perfume

and swimming goggles.

I mean, it's hardly The Hatton Garden Heist, is it?

True.

But if security's an issue, it doesn't look good.

I doubt they're even connected.

The guests are probably just losing their stuff

and blaming the staff.

Well, it shouldn't take long to solve.

And we get a nice day out.

Why are you not more annoyed?

We planned that operation perfectly.

Why are you so annoyed that I'm not more annoyed?

Because this is the second time in a matter of months

that we've been shut out by the mainland.

We should be trying to figure out what went wrong,

not messing around with some paltry case.

Which is clearly meant as a punishment.

Well, if this is a punishment,

we should try failing more often.

The hotel just had a full makeover

by the Emily Hernandez.

She's a famous interior designer.

Yeah, well, everyone's famous these days.

No, but it's nice, though.

Don't you think?

It's the sort of place you might bring a new lover

on a romantic getaway.

Good morning.

Ah! Miranda Blake. Palma...

Tourist Board. Yes.

Gustavo Molina, managing director,

Milamo Resorts.

Shall we?

What?

In the last four months, there have been

six reported thefts from the guest villas.

Any forced entry? Broken windows?

No, nothing.

Well, what times of day are we talking about here?

It varies, mostly daytime.

What about master keys?

Who has access to those?

Only myself and housekeeping.

So you think it's a housekeeper?

Well, we questioned those on shift at the time

and did a spot-check of their lockers,

but we found nothing.

Do you vet your staff properly?

Of course.

Employment history and character references.

Could be a guest sneaking into the room

- whilst they're being serviced. - Well.

Our guests do not sneak, detective.

Well, who do you think it could be?

If not a housekeeper,

then possibly someone from our guest services team.

They have more access to the guest areas

than any other department.

All right.

Well, shall we start with CCTV around the villas and...

CCTV doesn't cover that area.

The last thing our guests want on vacation

is to feel like they're being watched all the time.

OK, got it. Be discreet.

You'll be more than discreet.

You will be invisible.

What are those?

Uniforms.

I want you undercover.

Discretion is key.

I'm sorry. Undercover operations,

they need to be authorised.

It was. By your boss, Inés.

She seemed quite taken with the idea.

Hmm.

You can go with housekeeping.

Oh, no, no, no, no, no.

She's not a cleaning lady.

Fine.

Guest services it is then.

These overalls are quite comfy.

I might ask to keep them after.

Will you just stay focused and get this over with?

Being undercover is slowing us down as it is.

Morning. You must be Miranda.

- Yes. - I'm Jack Dunn,

team leader for guest services.

Good to have you on board.

- Thanks. - Yeah, we work hard here.

But we play even harder,

and you look like you know how to party.

Here, you'll need one of these.

I like the team to stay in touch at all times.

Come on, lots to see.

Max, Isabella, our head housekeeper.

Ah! ¡Buenos días!

Lose the glasses.

It is already dark in the basement.

This way, please. Hurry.

We offer a far more personal level of service here

at Hotel Sagrera.

The guests,

they want us to become their best friend

whilst they're with us.

Morning, Jack.

That's Mrs Edwards.

She's been here all season.

Very expensive tastes.

Hmm. How long do the guests usually stay for, a week?

- Two weeks? - It's not a package holiday deal.

They stay as long as they wish.

Anders Schäfer,

fashion photographer from Berlin.

You see that watch he's got on?

It's worth about fifty thou'.

- Ah, Maria. - Excuse me.

Sorry. Excuse me.

So, hi. So.

My sleep was terrible last night.

I'd like to make a different selection from the pillow menu.

I'll organise that right away for you, sir.

Thank you.

Erm, can it also be hypoallergenic as well?

I get terribly nasal otherwise.

Ah. Mm.

Thank you.

- Let me guess. Pillow talk? - Yeah.

Giles and Celine Davis, newlyweds.

Finally learning the downside to an extended honeymoon.

They actually have to spend time together.

For goodness sake! You're blocking my sun!

Suppose money can't buy you happiness after all.

Ah, it's a nice problem to have, though.

But, then, well, that's why we're here.

To give them a good time and get paid for doing it.

Why can't you just use sun cream?

The wages are pretty low here, aren't they?

Mm. The tips definitely help.

Try and get the cash from them ASAP, though.

If they leave their tip on departure,

Gustavo says we have to wait

till the end of the season for it now.

New Milamo Resorts policy, apparently.

Mm.

So how long have you been working here?

Long enough.

But let's save the small talk for the guests, yeah?

This is where we clock in.

Try not to work late.

We don't get paid overtime anymore.

Here we have the laundry.

Bedding, towels, sheets.

King-size, double, pillowcases and garbage bag.

Trash goes in the bins in the back.

Never let the guests see you carry it.

Paco.

My son.

I do not like to leave him at home.

I do not trust he will do his studies.

OK, this way.

More to see.

Melissa.

Come meet the new girl.

This is Miranda.

- Hi. - Hi.

- Welcome. - Thanks.

I'm so glad you're here.

I have so much to do.

And I need more time to practice for the concert.

It's Mel's first time performing for our guests tonight.

Hmm, you're a singer.

It's my passion.

The hotel usually hire professionals,

but tonight, I get to headline thanks to Jack.

Gustavo wasn't sure, but I convinced him

She is incredible.

Ooh, speaking of Gustavo, I need to go catch up with him.

But I'm sure Miranda won't mind helping out

with some of your workload so you can rehearse?

No problem.

He's such a babe.

I don't know if I could do this job without him.

Sorry. That was really soppy, wasn't it?

OK, I have buggy duty in five.

So, why don't I talk you through what needs doing

and then I can get back to it?

I like your watch.

Thanks, Jack got it for me for our four-month anniversary.

It's an expensive gift for four months.

How can he afford th...

- Pool transport? - Buggy duty.

That's us. Come on.

Fold, lift, tuck,

and...

repeat.

That was amazing.

Now you try.

Right, erm...

Fold...

lift, tuck.

And repeat.

Maybe you do the bins for now.

Yeah.

Wait. They left his shirt in the trash.

It's vintage Emanuele Donnazini, in great condition.

Why would they leave it?

These guests are always throwing their nice things away.

They have too much money, I think.

What shall I do with it?

Throw it away or keep if you want.

It was in the trash, so...

And that's OK?

Only Gustavo mentioned there'd been some thefts recently,

so, er, I won't be accused of stealing?

You will get accused of that either way. We always do.

Is this your first season?

Yeah, Jack's too.

He moved here for family earlier this year.

Mm. Where were you both before that then?

He worked and I was at drama school in London.

Really?

Which one?

Chelsea Studios? I dropped out last December.

I saw an ad for this place a few days later

and figured I could do with a new start.

A new start? From what?

Oh, just... life,

really.

Do you like it here?

Yeah! I mean, since the new owners took over,

they've been working us extra hard.

There just aren't enough of us to manage it.

It must be pretty tough for you.

Oh! Sorry.

This is us anyway.

They want a lift to the pool from here?

They're twenty yards away.

I won't be a minute.

So, do you guys ever go inside the villas?

Sometimes.

A few of the guests like having private one-to-one sessions.

Hmm.

Only Gustavo mentioned that there'd been an issue

with some stuff going missing from the bedrooms?

I don't know anything about that.

Hmm.

I think so.

Hey, guys! Your chariot awaits.

I like your shirt.

Thank you. I find it in there.

Well, do you come here every day?

No, only when I have homework.

Your mother, she's here a lot, huh?

My mom works very hard.

She wants to buy plane tickets to go home.

- Where's home? - Colombia.

My dad is in prison there, but he's getting out soon.

Whoa!

Nice shot, Suárez.

- I get it! - No, no, no, no, no!

Paco, stop, stop, stop! Let me.

It's OK. I do this before.

- Er, sure. - I see it.

Hey.

Do you have a girlfriend?

Er, yeah.

Well, sort of.

She, er, moved to Madrid.

It's, er... It's complicated.

Do you want a present for her?

Oh, wait. It's broken, I think.

Paco!

I'm sorry, Isabella. I told him to stop.

Back inside now and do your studies.

Jack Dunn

and Melissa Hart.

Chelsea Studios, yeah. OK. Thanks.

Bye.

Hey, did you get anything?

Fished it out of the trash.

It's amazing what people throw away.

Even found a fancy handbag in one of them.

I was talking about the thefts, Max.

Er, not much. No.

Er, head housekeeper is a bit grumpy.

Has a husband in Colombia in prison

she wants to get back to.

What? You think she's been stealing to make extra cash?

Possible. Yeah.

What about you?

Well, Melissa seemed kind of shifty

when I brought up the theft.

She's wearing a very expensive watch

that's gifted to her by her boyfriend, Jack.

He has an eye for designer goods.

He seems quite money-motivated.

And they both started here

not long before the thefts did,

I've requested a background check on them.

OK, great. I'll see if I can get any more out of the housekeepers.

OK.

Miranda.

I'm listening.

What?

Mr Davis, again.

Thank you, Mrs Edwards.

Yes, I'm coming.

Very good, Max. Much better.

Thank you.

Well, I had a great teacher.

That's what I was in Colombia, you know?

Nursery, the little ones.

Ah. You didn't want to do that here?

They won't let me teach here.

But at least this job means I can have Paco by my side

and we can do his studies when I'm on break.

You wanna go back to it?

Teaching.

When you, erm, return to Colombia.

Paco said you are going back soon.

That boy should not be telling you those things.

Did he speak of my husband too?

If you don't mind, erm...

what did he do?

He shot someone.

Our street had some trouble with a gang.

A man broke into our home in the night.

He survived, but my husband went to prison.

I decided it was safest to leave town until he gets out.

You must miss him.

Sí.

But I have Paco.

He's a good boy, really.

Sometimes I'm hard on him, but it's only because I care.

Yeah.

No, I told you.

We were supposed to have lunch.

I've barely seen you all day.

Babe, I'm doing this for us. Please try to understand that.

Everything OK?

Yes. Fine.

Excuse me.

I've got pilates at the beach.

Look, I'll come with you.

You've got business to do.

Remember?

So much paperwork these days.

The new owners.

Keepin' busy.

Blake! Blake.

I'm like a beautiful puppy.

They like working with you.

Well, the feeling is mutual.

Do you like your present, Mama?

Sí, thank you, mijo.

Hi.

I just came to check that you're doing OK.

Ooh.

Sorry.

I'm being silly.

I just... We don't get that much time together,

and he's been a bit distant lately.

Well, maybe some time apart might be a good thing.

But I don't want us to be apart.

Jack's the love of my life. I know he is.

He's my best friend.

See?

He's always buying me nice gifts,

being supportive.

And all the guests love him.

He's doing a one-to-one right now.

I just want us to stay out here together forever.

Is the reason you don't wanna go back to England

anything to do with you leaving drama school?

I didn't leave.

I was thrown out.

I was desperate

and I stole cash from another student.

I'm not justifying it or anything. ,

but my rent was past due and she was always awful to me.

Well, that's definitely not an excuse.

I regretted it.

Instantly.

She called the police.

Singing in the West End,

it's my one big dream.

And I threw it all away.

Not quite.

You've got tonight.

That's true.

You'll come and watch?

Of course.

Thanks.

Hey, hey! Excuse me!

Ooh!

Hello.

Hi, er, I'm Miranda.

Is Jack in there with you?

No, not yet.

He's late for our date, the naughty boy.

Your date?

We have a private one-to-one booked in.

But I guess he stood me up.

Ah, yeah. I think he had some work that he needed to finish.

Can I be of any help at all?

Hmm. Well, I do usually prefer to play with him,

but I guess you'll do.

So is this how you and Jack

usually spend your one-on-one time?

Mostly, yes.

Sometimes we just chat about our lives.

You both seem to get on pretty well, considering he's so new.

Oh. He's a wonderful boy.

He's so kind and considerate with his time

and he makes a real effort to learn what his guests like.

He's a natural at this whole hospitality business.

He must have it in his blood.

No, he worked in his father's jewellers in London

until he died of a heart attack.

He's been through a lot.

Really?

He just always seems so upbeat.

That's not even the half of it.

That awful stepmother of his then inherits everything,

leaving Jack and his sister orphaned and destitute.

Mmm. Mmm.

Hmm?

Leftover paella from a guest lunch.

Incredible.

Melissa confirmed what came through on the background check.

She had a caution for theft in the UK.

- Well, that's as good a lead as any. - Mm.

I don't think this has anything to do with her though.

Any more on Isabella?

No, I doubt she's our thief either.

Why not?

She was on shift, she had access to the master key,

and a viable motive for needing the cash.

I spent the whole morning with her.

She just doesn't seem the type.

So, we have nothing.

- Great. - What about Jack?

I'm not sure. His checks were clean,

but there's something about him that just seems off.

Max, I can't quite put my finger on it.

Then again, what do I know?

Maybe I'm just losing my touch.

I think you need to forget about Caceres.

Miranda! Team meeting.

Let's go.

Hmm.

Ah, you're all here.

Great.

OK, team, only a few hours until Showtime

Tonight has to be perfect for Mel.

Try and keep people in the lounge

for the duration of the concert.

You two OK now?

- Get guests loosened up... - Yeah.

And ready to party.

I feel bad for moaning about him.

Not when he's had it so tough.

Hmm.

- Next... - Did I hear he has a sister?

Yeah.

Alexis.

She's a bit of a tearaway, but he's super supportive of her.

- And now I need someone... - And me.

He's convinced Gustavo to let me sing every week,

so long as tonight goes well,

So, wait. The concert's a weekly thing?

Yeah, 8:00pm every Friday,

- Hey, Miranda. - Hmm.

Could you run and find Mr Davis a better fan?

Apparently, the air conditioning isn't powerful enough.

Yeah.

Thank you.

I told you,

I'll pay it this week.

You can stop harassing me.

How? I don't think that's any of your business.

Hey!

Hey! I have a lead on Gustavo.

I just overheard him on the phone.

He has money troubles

and I reckon he's been deliberately misdirecting us

with this whole undercover operation.

I mean, you could be right.

But I'm telling you, there's just something about Jack.

I'm gonna search his locker.

All right. Let's go.

Gotcha.

What's wrong?

Well, nobody's reported any stolen handbags.

Besides, these look like Olga Gomez rip-offs.

You know, fakes like they sell at the seafront.

How can you be so sure?

Well, I'm not exactly, but I happen to like

some nice designer stuff, OK?

Really?

Actually, now I think about it,

Isabella's kid gave her one like this

he found in a dumpster out back.

It was damaged, but it was the same style.

Jack must be dealing counterfeits.

Come on, it makes sense.

He knows loads about designer stuff,

and it explains why he's got

so much cash to splash on Melissa.

So, if Jack is selling counterfeits,

he's not going to risk being caught

stealing from guest rooms, is he?

It's unlikely.

I think we need to pay our old friend Gustavo a visit.

Hey, look at this.

Oh yeah. Jack mentioned that.

Gustavo's keeping hold of their tips now till the end of the season.

Yeah, but it's dated last week

and the season's already midway through,

so why the sudden change in policy?

No idea.

What the hell are you doing?

Waiting for you.

To tell me you finally caught our thief, I hope.

Because I've had a call to say

one of our guests has reported another theft.

Hmm. When was that?

Sometime in the last half an hour.

And where were you exactly?

I was in town.

Doing what?

Visiting an acquaintance, if you must know,

And does this acquaintance work at the casino by any chance?

How much money do you owe them?

I don't know what you're talking about.

You've been keeping hold of the tips

so you can pay back your own gambling debts, haven't you?

You're going to pay back every penny you've spent

and reverse that policy immediately,

or you might find

I'm not as discreet about things as you'd like.

So...

who's reported this new theft?

Can I help you?

You've had something stolen?

Why are you here?

We need police officers, not hotel staff.

They are officers, Mr Davis, undercover ones.

All right. Fine.

So, you wanna tell us what happened?

OK, er,

I, I went for a shower.

I left my VR headset on the side.

When I came back, it had gone.

Sorry. You brought your VR headset on your honeymoon?

Yeah. Why not?

Well, if I was going on holiday with my new spouse,

I'd probably want them spending time with me

in this reality, not a virtual one.

What?

Are we sure it's not Gustavo who's robbed this man-child?

Oh, no. I saw him go out.

Well, Max, I'm just all out of ideas then.

I have one.

I just wanted to help you, Mama, to pay for the plane tickets.

I taught you better than that, mijo.

Good people do not steal.

Do you want to go to prison like Papa?

I'm so sorry, Mama.

I'll never do it again.

I promise.

I think you'd better come with me.

Remember our conversation?

I would go easy on her if I were you.

Come, mi amor.

Right.

We should get going.

Not... Not yet.

You've been desperate to get out of here.

Mm. I promised Melissa I'd be there to watch her sing.

Oh, wow. It's a good turnout.

Ah.

There's more people than I expected.

That's a good thing.

But what if it's a massive flop?

It won't be.

You're an incredible singer and you deserve this moment.

OK? Now go up there and smash it.

What?

I recognise her.

She was in that square

the day of the Caceres operation.

The tourist asking Schneider for directions?

Max, where did you say Paco found Isabella's bag?

You suddenly turned into a bloodhound.

I was wrong about Jack.

You were?

Yes.

This isn't about counterfeits.

It's about the diamonds.

And for the first time at Hotel Sagrera,

please welcome Melissa Hart.

Good evening, everyone.

My name's Melissa.

Back in a sec. Break a leg.

Palma Police! Stop!

Wait!

Stop!

Max!

Max, get on!

Whoa, whoa, whoa, whoa! What's happening?

I don't know!

We're out of fuel.

I'll get in touch with the Coast Guard.

Forget about her.

We need to find Jack.

What, the two new starters?

Jack!

I gotta go.

I think we need to have a little chat, don't you?

So how long have you been working for Fabián Caceres?

I don't know who that is.

This is your sister,

Alexis, right?

I met Caceres through her. She works for him.

I've been complaining to him about the wages here and...

I was trying to save for Melissa's and my future.

And Caceres offered you a job?

And you said yes to handling smuggled diamonds.

By the time I realised what they were, it was too late.

He just said he had a shipment of designer handbags coming in

and he wanted to repurpose the diamonds that came attached.

And because you'd been working at your father's jewellers,

he knew that you'd know how to handle the diamonds.

We agreed to do everything here at the hotel.

And you use the weekly concerts as a cover.

Does Alexis realise how dangerous a man Caceres is?

Look, she's desperate to get out.

I think I have an idea how we can help you with that.

Works every time.

You'll pay for this.

Fabián Caceres, I'm arresting you

on suspicion of smuggling diamonds

and handling counterfeit goods.

And for wearing that hideous suit.

I can't wait to inform Barcelona.

Oh, what happened with our bedroom thief?

I've taken care of him.

After careful consideration, the manager decided

it was in his best interest not to press charges.

He didn't want to bring any unwelcome attention on the hotel.

So...

Oh.

And, finally, she's smiling again.

Yeah, I'm pleased.

Seems like I haven't lost my touch just yet.

I'm just glad you're OK.

What?

Yeah. I thought you were heartbroken.

What?

All right.

I saw you with my cousin and I figured he'd let you down,

and that's why you've been so... grumpy.

OK, one I wasn't grumpy.

And, two, it wasn't anything serious.

Just a bit of harmless fun.

Good evening.

Evening.

I have a few things to follow up on the case.

Dinner later?

Yeah, sure.

Great. I'll pick you up at eight.

Say it.

What?

Just say it.

So, it's nothing serious, is it?

- Shut up, Max. - OK, I'll keep quiet.

But if you're looking for a romantic getaway,

I know a great hotel.

Probably even get you staff discount.

What time is he picking you up again?

I said shut up, Max.

♪ We got time on our side ♪

♪ It's never too late ♪

♪ If you want it now ♪

♪ It's gonna have to wait ♪

Next time on The Mallorca Files...

I warn all our guests about the currents.

Even something that is beautiful can be deadly.

Namaste.

How's the holiday?

I'm on the island.

With the Amazons?

This island is strictly for women only.

Philomena Curtis is registered to an address in Sant Elm.

Max Winter is on the case.

Who sent you?

I did.

- Drop it. - Diana will help you.

She helps all of us.

Miranda's alone on that island.

Pretty sure The Sisterhood won't like a spy.

A small amount can open a window into your soul.

Can I be honest with you? I have real trust issues

when it comes to drinking deadly poison.