Subtitle Zero Hour - E02 The Last Hour of Flight 11 English (auto-generated) subtitles – 100+ languages (SRT)

All language subtitles for Subtitle Zero Hour - E02 The Last Hour of Flight 11 English (auto-generated)

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Original subtitles

[Music]

on the evening of September the 11th

2001 the FBI were called into Logan

Airport in Boston to examine to check in

bags

the had missed their flight in

the bags had missed their flight in

American Airlines Boeing 767 bound for

Los Angeles

[Music]

the owner of the luggage was Muhammad

Atta a ringleader in that days terrible

events

[Music]

[Applause]

inside one of his bags the FBI made an

extraordinary discovery

[Music]

along with flight training videos and a

small copy of the Koran they found a

five page document

handwritten in Arabic it was a kind of

hijackers manual and contained a

justification for the attack written by

those who orchestrated it purify us all

from all unclean things completely

forget something called this world

afterwards begins the happy life

among the hijackers victims on that

bright warm September morning with a

passengers and crew of American Airlines

flight 11 the first of the four planes

to crash that day

[Music]

this film is the most detailed

reconstruction yet of the last hour of

flight 11 from 746 a.m. when as aboard

the plane to 846 when the Boeing 767

struck the North Tower of the World

Trade Center in New York

a startling new picture emerges of

precisely how the crew relate valuable

information about their attackers to the

outside world

it was the first act in a long

[Music]

with just a few passengers stills aboard

flight 11 is 13 minutes away from

takeoff

Betty Ong is one of the most experienced

at the cabin crew

she wasn't scheduled to work today but

she's flying so that she can join her

sister on a vacation in Hawaii Amy

Sweeney has two young children and is

married to Michael a Massachusetts

police officer Amy she like frankerz it

gave her the opportunity to to do what

she like and be flexible with her time

to spend with her family once we had

kids we made the decision that she would

only work part time and spent majority

time with with the kids and family

hydraulics

is that windows door first officer Tom

McGuinness is 42 years old and married

with two children

he's a former Air Force pilot cabin

science

Captain John Ogonowski is 52 and married

with three daughters start secondly he

left like he absolutely loved it he was

very experienced pilot he had 23 years

with American Airlines and seven years

in the Air Force

and he was just a man who was very very

skilled in in anything with mechanics he

just had a knack for it

[Music]

I'll call you when I know something this

morning 25 year-old Patricia Masari and

her husband Louis have just discovered

that they may be expecting their first

child

she commutes from their small apartment

in Queens to her office at an insurance

company based on the 90th floor of the

World Trade Center Lewis had wanted

Patricia to take the day off but she's

determined to go into the office

although I didn't really want her to go

to work I kind of wanted her to stay

home so we can kind of like tell the

news to everybody or you know confirm it

totally you know to her doctor whatever

we had to do this morning she

particularly left early because she knew

that she had things that she was behind

it at work to keep in mind you know

comma throughout the day that's what you

want do get to work a little earlier on

a way to work

Patricia collects another pregnancy test

just to be sure she plans to call Lewis

from her office as soon as she gets the

result

[Music]

Boston air traffic control center

manages some of the busiest air traffic

control Lane is involved for the jobs a

little easier when the weather and

visibility are as good as they are today

[Music]

in 12 minutes

flight 11 will take off into the Boston

controllers airspace the last passengers

are now boarding flight 11 Taryn Martin

the flights purser and Bobby arrest

again will share duties in the

first-class cabin

among the passengers is Daniel Lewin a

brilliant and wealthy software designer

he grew up in America but moved to

Israel with his family when he was 14 by

his early 20s he become a captain in

Israel's elite counterterrorism force

champagne horses

he is seated directly in front of one of

the hijackers SATA Elsa commie

[Music]

one of the last passengers to board is

Mohammad Atta

when you write the airplane in before

you enter it you make the prayer and

supplications as the Prophet peace be

upon him said an action for the sake of

God is better than all of what is in

this world when you step inside the

plane and sit in your seat be busy with

the constant remembrance of God

[Music]

God said o ye faithful when you find the

enemy be steadfast and remember God

constantly so that you may be successful

[Music]

with the arrival of a sir and Abdulaziz

Alomari

all five hijackers are now in position

[Music]

in the front passenger of the aircraft

other brothers Walid and whale al Shehri

[Music]

waleed has a clear view of the cockpit

door

this was a military mission that they

were on they had done their their

homework they've gathered enough

intelligence they had done enough test

flights everything that they did was

specifically tailored to accommodate

their objectives seating arrangements

are crucial we had the al Shehri

brothers sitting at the very front row

left to the primary aisle you had utta

and there was a Zola Mari sitting to the

right of the aisle at at a peak point

and then you had Elsa Comi sitting again

to the left of the aisle for the back

the Fresh Pond subway station in Queens

Patricia Masari catches the M train to

downtown Manhattan

our journey will take it through the

suburban sprawl of Queens and then on

the ground towards New York's financial

hub around Wall Street American 11 to

push and start the alarm when the

aircraft moves even slightly say the

supplication of travel because you are

traveling to Almighty God so be

attentive on this journey

may we have your attention as we review

the safety features of the 767 aircraft

to fasten seat belts insert the metal

clip into the buckle it's likely that

flight attendants have some kind of

contact with one or more of the

hijackers but all five would have been

trained to blend in to play by the rules

and do nothing to arouse suspicion

do not seem confused or show signs of

nervous tension be happy optimistic calm

because you are heading for a deed that

God loves and will accept

if the cabin pressure changes an oxygen

mask will appear from the panel of

pull the mask towards you and place the

mask over your nose and smile in the

face of hardship young man you are

headed toward the eternal paradise

please take the time to review the

safety features card located in your

seat pocket

God is with his faithful servants he

will protect them and make their tasks

easier and give them success and victory

say this supplication Oh Lord lock their

vision from in front of them so that

they may not see

[Music]

while flight 11 is waiting for clearance

to take off Mohammed Atta makes one last

phone call

[Music]

it's not known what he says in a call

that lasts just under a minute

but it is known that he calls marwan

al-shehhi the hijack leader on board

United Airlines flight 175 which is

taxiing just a few hundred meters away

United 175 is also bound for Los Angeles

but will crash into the South Tower of

the World Trade Center

[Music]

Atta and al-shehhi became close friends

during the planning of the attacks and

may be saying goodbye to one another but

they may also be confirming of the

assault on the Twin Towers is on

[Music]

apron American 11 ready to taxi

what could drive out her and the other

hijackers to plan and execute such a

cold-blooded attack

and what could possibly justify

the answer to both questions lies not in

Islam but in a set of ancient beliefs

practiced by only a tiny sect of radical

Muslims

you have a fraction who problems have

Salafists now within Salafism only a

minority say that the way to implement

it is by force by violence these are the

jihadists jihadists see themselves as

holy warriors and they view any act of

indiscriminate murder as justified so

long as God's name is invoked all the

passengers on the plane were devout

Muslims it would not matter at all

Muslims do not matter what matters is

their ideology that conception of what

is right and right in this case is

basically what is dictated to them

[Music]

then the aircraft takes off this is the

moment that both groups come together so

remember God as he said O Lord for your

patience upon us and make up in

steadfast and give us victory over the

infidels

pray for yourself and all your brothers

that they may be victorious

and hit their targets

ask God to grant you martyrdom facing

the enemy not running away from it and

for him to grant you patience and the

feeling that anything happens to you is

for him

patrícia Masari arrives at Fulton Street

subway station in downtown Manhattan

it's a 5-minute walk from here to our

office at the World Trade Center

she gets off at Fulton Street and then

walks up on the street level and it

walks to the building itself and then

goes up to the 98th floor

she loved her company she loved the

people she was with she makes friends

with anybody so it was just like it was

a life you know

she would always tell me the stories and

I find it interesting when she would get

home from work and she would tell me how

a day was at work

[Music]

Patricia grabs her regular breakfast

probably a bagel and black coffee

as flight 11 climbs to cruising altitude

preparations for the attack begin

[Music]

ladies and gentlemen the captain has now

switched off the seatbelt size however

we do with eyes that when you are not

the weapons smuggled on board by the

terrorists include knives possibly small

domestic tools with retractable blades

no in this box cutters

following standard procedures the flight

attendants would close curtain dividers

between the three classes of cabin

possibly obscuring any line of sight

between otter and the AL Sherry's

with the attack just minutes away that I

may be directing the hijackers to get

ready physically and psychologically to

pass beyond the point of no return

bismillah r-rahman r-rahim

you must make your knife shot you must

not discomfort your animal during

slaughter remember the words of Almighty

God you are looking to the battle before

you engaged in it and now you see it

with your own two eyes

at least one of the terrorists may have

other weapons including something that

looks like a bomb a black box with

yellow and red colored wires

is the bomb real

or is it a hoax designed to ward off a

potential counter-attack by the

passengers and crew

[Music]

American 11 heavy bossman Center Roger

climb and maintain flight level two

eight zero light level two eight zero

American 11

this flight 11 continues to climb the

pilots would still be wearing their seat

Hamas's in a noisy company I think

people need to understand that sitting

in the cockpit you're sitting forward

distracted you're low you're at a

complete disadvantage to anyone coming

up behind you especially people coming

up behind you extremely determined to do

you harm

Marga lemon heavy climb maintain y level

two Niner zero

flight level two nine zero American 11

[Music]

today three 6:01

traffic is at 20 miles southwest

0:11 Roger

the confrontation begins strike like

champions who do not want to go back to

this world shout Allah ho Akbar because

this strikes fear in the hearts of the

non-believers

[Music]

God said strike above the neck strike at

all their extremities FedEx three to

five eight contact Boston Center one to

five point five seven one twenty five

fifty seven thank you good day American

11 turned twenty degrees right twenty

right American 11

the pilots are here to kill instantly or

removed from effective control of the

plane

at some point during the assault

flight attendant Amy Sweeney reports

being shown the apparent bomb by one of

the hijackers

a mace or mustard gas is sprayed into

the forward passenger cabinets

shortly afterwards though all five

hijackers barricade themselves inside

the cockpit no one else on the plane

will see or hear from them again

passengers in first and business class

are evacuated back to economy by the

flight attack

American 11 heavy now climb maintain

flight level 3 5 American 11 climb

maintain flight 3 5 zero

American 11th Foster losing radio

contact with an aircraft is a rare event

and is usually the results of equipment

failures but it's a cause for concern I

call Romeo 7 Michael Lima how do you

hear American 11 Boston

[Music]

flight 11 now started to drift silently

off course on flight 11 Karen Martin and

Bobbie arrest iki are being treated for

their injuries in or near the

first-class galley

they are likely to have been the first

victims of 9/11 I think that the flight

attendants they were attacked first no

questions about it the hijackers decided

to take action they were gonna implement

speed surprise and violence of action

right away they were gonna make their

point as to who they are and why they're

there and so no one can mess with them

unfortunately for the passengers and

crew of flight 11 Daniel Lewin had been

stabbed by the hijacker seated directly

behind him Lewin was the best-equipped

of anyone on the plane to try and repel

the assault but the ex Israeli commando

is now severely injured with a wound to

the throat

the passenger daniel 'when i think was

attacked for one of the two reasons else

economy was sitting right behind him and

it just could have been that Daniel

Lewin was right in reach and arrange any

one of the terrorists that that were

decided to use him as an example for the

other passengers or Daniel Lewin decided

to take action and intervene soon after

Boston air traffic control loses radio

contact with flight 11 beginning its

transponder is switched off flight 11 is

no longer transmitting information about

its identity or altitude all that

remains is a radar signature showing the

aircraft's location American one one the

American on the frequency

I didn't hear me

the loss of transponder data is serious

but the controller would know from the

radar that the plane still appears to be

in flight

if everything goes well every one of you

should pat the other on the shoulder and

confidence remind your brothers that

this act is for Almighty God or they

should sing songs to boost their morale

as the biased first generations did in

the throws of with the autopilot now

switched off the aircraft is in the

complete control of Atta and the other

four hijackers

[Music]

patrícia Masari arrives at the World

Trade Center Plaza

[Music]

when she reaches her office high up in

the North Tower she plans to carry out

the second pregnancy test

after that she hopes she can catch up

with a heavy workload

[Music]

American 4:56 resumed normal speed

American 11 if you hear Boston center

identically Zurich knowledge American 11

American 1-1 Boston the flight

attendants now organized themselves into

teams to deal with the emergency on

board and to get as much information out

to the ground as they possibly can

they gather details from paperwork and

from each other about who exactly the

attackers were

American 11 if you hear Boston Center

recontact Boston Center on one 27.8 -

that's American one two seven eight two

after all that's happened the flight

attendants make repeated attempts to

contact the cockpit but the Mason the

forward cabin makes it difficult to

breathe

and all intercom calls to the cockpit go

unanswered

Betty Ong attempts her first call to the

ground she dials American Airlines main

reservations number initially she'll be

plagued by what seems to be a poor

connection and a series of

misunderstandings

I'm number three in the back of the

cockpit the assault was over so quickly

that no one is absolutely sure what has

happened inside the back somebody's

coming back from business throughout her

course to the ground but is interrupted

by other attendants who seem to be

acting as a relay team sending constant

updates from further forward

Amy Sweeney makes one more attempt to

contact the cockpit

ten minutes after storming the plane the

hijackers decided to time to talk to the

passengers but the wrong switch is keyed

and their announcement is broadcast to

the ground that American 11 trying to

call initially the controllers don't

hear the phrase we have some planes and

trying to call me here American 11 are

you trying to call

they immediately asked for a playback an

audio tape

we gotta make some calls

come on it Boston controllers notify

their chain of command that they believe

flight 11 has been hijacked there are no

reports of anyone on the plane hearing

the hijackers transmission

Amy Sweeney heads towards one of the

backseat air phones these require credit

cards it's possible that she borrows a

card from any about passenger there is

no record of a charge to Amy's or

Betty's credit card accounts

hello American Airlines flight services

on the airport

it's a me sweetie so I was just in my

office working I had heard one of the

ladies who was working in the office say

very loudly what what a flight attendant

has been stabbed

American Airlines flight services Logan

its Amy Sweeney listen and listen very

carefully I'm on flight 11 the airplane

has been hijacked

I have seat number at that point I took

the phone and said Amy this is Michael

Woodward what's going on Michael this

plane is being hijacked

after that she told me that the aircraft

had been hijacked

she started to give me information I

have seat numbers for three of the

hijackers she had given me the seat

numbers that they were seated 99 G and

10 B and as I was writing down the seat

numbers my colleagues pulled up that

information in the computer system they

could pull up who's sitting in that seat

and up came Mohammed Atta's reservation

the weather today

by now United Airlines flight 175 is

airborne the five hijackers on board

have yet to make them

on flight 11 Betty Ong reveals that

despite the risks

cabin crew members have made at least

one attempt to gain physical entry to

the cockpit Betty and Amy Sweeney now

worked closely together to report the

details of the hijack to the ground

Amy and Betty were trying to relay

information and so as I was talking to

her she would you know ask Betty did you

see this or so they were kind of working

in tandem to get the information about

it's now clear that while the hijackers

are in control of the cockpit the flight

attendants are in full control of the

passenger cabins I think the thing that

you might have been most impressed with

was their calmness that they were

relaying information as quickly and as

thoroughly as possible I know as a crew

member for American Airlines that they

were following procedures to ensure a

safe landing and the safety of all the

passengers on board it's just

Semien until September the 11th 2001

cabin crews were trained in the event of

a hijacking to maintain calm among the

passengers the flight attendants use a

cover story that this is all just a

medical emergency it's possible that the

passengers evacuated from first and

business who witnessed the attack go

along with this in order to prevent the

spread of panic

Amy Sweeney tells Michael wood that the

cabin crews efforts seem to be working

wait wait

what she did say though was that

everybody in the coach cabin was very

calm they had no idea the folks in coach

that the aircraft was being hijacked by

these people all right

in the background there wasn't screaming

there wasn't it was a very column of

calm meaning there wasn't a commotion

there wasn't noise I mean obviously she

was concerned until now flight 11 has

been drifting on a northwesterly path

but the hijackers now execute a

dangerously sharp 100 degree left turn

the plane is now heading south

erratically following the course of the

Hudson River which leads straight to New

York City

the transmission is picked up not just

by air traffic controllers but by United

175 which will be hijacked in six

minutes having done a second pregnancy

test

Patricia Masari calls her husband with

the news that it's positive she's

excited but also a little nervous yeah

and she always called when I was home on

my day off to let me know that she was

at work so you know around 8:40 the

first words out of my mouth was a usual

self which I kind of felt better about

she was questioning me what are we gonna

do about this she wanted to make sure

that this is real because she didn't

believe it it's just overwhelming you

know to her and overwhelming to me

another sharp turn

all the way onto our side flight 11 has

made another dangerous course change

possibly as a result of the hijackers

inexperience as pilots Boston air

traffic controllers radio United 175 to

ask if they see flight 11 you have

traffic look at your 12 to one o'clock

about 10 miles south bound to see if you

can see in American 7 6 7 on there

please

I see you

we have he's at about twenty twenty-nine

twenty-eight thousand

one study five during 530 degrees to the

right can you wave in this traffic

Boston controllers now break official

protocol and try to make direct calls to

the military this real world it will be

another nine minutes before fighters are

scrambled

on this cloudless morning the Twin

Towers will now be clearly in sight

Betty Ong and Amy Sweeney both report to

the ground that the aircraft is being

thrown around violently

the hijackers execute yet another

terrifying maneuver steep and burly

controlled died

rapid descents she was now starting to

get scared for flighted sentence to use

those terms rapid it it means it's quick

it's fast something's going on

you know where they're used to you know

tons of turbulence and and you know

bumpy flights and all of that but she

was really really nervous at this point

flight 11 has just passed into the

airspace of New York traffic controllers

United 175 now reports the mysterious

radio transmission it picked up earlier

New York United 175 heavy matter 175 go

ahead if they're good way to go to your

Center we heard a suspicious

transmission on departure out of Boston

someone keyed the mic and said everyone

stay in your seats okay I'll pass that

along

cut out Kingston 93 line United 175 just

came on my frequency he said he heard a

suspicious transmission when they were

leaving boss everybody stay in your

seats that's what he heard us a

suspicious transmission just to let you

know this is the last voice transmission

from United 175 the controller's

attention however is firmly fixed on the

hijacked flight 11 he's off about nine

o'clock at about 20 miles looks like

he's heading southbound but there's no

transponder no nothing no one's talking

to him

in Manhattan the rush-hour is reaching

its peak over a million commuter cars

are heading over the bridges and through

the tunnels into an island just 13 miles

long if you see the enemy as strong

remember the groups that have formed the

coalition to fight the Prophet there

were 10,000 but remember how God gave

victory to his faithful servants flight

11 is now heading south of a Manhattan

itself the aircraft's are speed has

increased dramatically since the die

when the zero hour approaches

wholeheartedly welcome death for the

sake of God

always be remembering God either end

your life while praying seconds before

the target or make your last words

there is no god but God Muhammad is His

Messenger afterwards we will all meet in

the highest heaven inshallah what's

happening all of a sudden she said you

know what's going on what's happening I

don't know if she was talking to Betty

or if she was just verbalizing it I

asked her can you look out the window

this was right near the end of our

conversation she said about icy water I

see I see we're flying low we're flying

way too low I see buildings I see lots

of buildings I see the water

I see the buildings

I see buildings

we're far too long

[Music]

what's going on Betty

Betty I think we might have lost her

the crash of flight 11 started a chain

of events that still dominates today's

world

in the convulsions that followed the

Karman resourceful actions of flight

Elevens crew have not been recognized

but in a very real sense it was they who

began the fight back against a new and

appalling terror

[Music]

what my wife and Betty young and in the

rest of the crew did that day is is

unbelievable when they talk about heroes

a day they were also heroes in the air

and those heroes what will flight

attendants I hope people realize that

flight attendants are just not someone

that throws a crappy Mealing a lot

because it goes well well beyond that

dealing with the personal loss

I don't even know how to describe that

John and I were married for almost 18

years and we have three children a home

life together and all of a sudden your

world has just completely changed you

know we're still looking up to be here

and enjoy life and if anything want to

reach out and grab it even more and try

to take hold of that piece of it that

John's never going to be entitled to

have you know I don't feel that's fair

for my life for all the people that day

you know you're supposed to dialed and

be married and for me it was we were

supposed to have a child and in the

heartbeat things can change and it did

for me personally and I know one day I

will see her again and that's the only

comforting thing

[Music]

you