Original subtitles

Listen, I've got to step out for a bit.

I told Stevie if she needed any help--

Well, where are you off to?

To pick up the motel coasters.

Oh, you were serious.

Yeah, custom coasters are a very effective marketing tool.

Says who? The guy who invented custom beer cosies?

-Coasters work. -Yes, the last thing we want to do

is stain these exquisite table tops.

Moira, you're having a drink.

You glance down at your coaster.

It says, "Tweet us on Facebook," or, uh, "Leave us a review."

And you say, "Yeah, yeah. Okay, I think I will."

Is that what it says?

Yes, David, that's what it says.

You're not the only one with an online presence.

No, no.

Well, aren't you Mr Futuristic?

Listen, we had samples made.

Take a look.

-There's no address on this. -Oh, wow!

Aren't we stuck in the Dark Ages?

Huh? Let me break it down for you, Junior.

If they're at the motel using the coasters,

they don't need to know where the motel is.

Um, I was referring to a Web address

-or a Twitter handle. -Oh.

Hmm. That might be something you'd wanna put on there.

Or a Facebook page.

All right, let me write this down.

Or a hashtag.

A hashtag? Is that two words?

No, it's not.

Hi, sorry to bother you.

I'm afraid Mr Rose has just stepped out.

He's gone to get coasters.

Yeah, wait. He said that

you might be available to help.

Did he?

It's just that we have, um,

a bunch of guests checking in,

and I could really use some help.

-Now. -Now?

Well, then, I am here for you, Stevie.

Uh, let's see.

Something in a supervisory capacity, perhaps?

Then you can work the front desk.

Ooh, receptionist work is not my strong suit.

That's more Alexis' bailiwick.

The other option is changing the sheets

and mattress covers.

Then I shall keep watch over this front desk.

[Jocelyn] Okay, I'll see you after lunch.

Alexis, do you mind sticking around for a minute?

Okay.

[Alexis clears throat]

I'm assuming that you know why I wanna talk to you today?

Is it because I was texting in class?

Uh, no.

I wanna talk about your paper.

There are parts of this

that sound like they've been written by someone else.

-Oh, my God, thank you! -No, no, no.

I'm saying that I think it's plagiarized.

Are you sure that you wrote this yourself?

Trust me, if I could've gotten someone else

to write this, I would've.

I definitely wrote this.

Okay, there are just parts of this

that make me think that's not true.

For example,

"We should begin by scrutinizing

the duplicitousness of such businesses,

whose practices, or lack thereof,

can only be described as untoward."

"Duplicitousness"? I can barely say that.

And "untoward"?

Okay, yeah, no, I did not write this. Can I see?

Okay, here's what we're gonna do.

Can you just look? Can... Eyes, eyes.

Hi. You're gonna write a new paper,

and I am gonna grade that one instead.

Otherwise, it's a fail.

Okay, like, I didn't even choose this font.

It's horrible.

Okay, look at her.

But don't really look at her. Look at me.

Look at her, and look at me.

Oh, that's good. That's good. Closer. Closer.

Yeah, we had an appointment this morning.

Okay, here we go. One, two...

Oh, that was good.

Uh, remind me, are you here for a photo series,

or travel planning, or our newest service,

closet organisation?

Um, I'm here to file my incorporation papers for my business.

Oh, that's right. Patrick?

B13.

Uh, this is for you.

-Patrick. -David.

David Rose, you bought the general store.

Leased. Leased the general store, yeah.

-That's a big deal. -Is it?

Yeah, it's pretty big. Yeah, you wanna have a seat?

[Ray] Your parents tell me you're very sporty,

so, Will, why don't you grab a paddle,

and, Theresa, a badminton racket?

So, why don't we start with the name of the business?

Oh, um, I'm oscillating

between two names at the moment,

so if we could just leave that one blank,

-that would be great. -Sure, sure.

Give you more time to oscillate.

Um, business address?

Okay, so I'm working on that.

Um, I'm currently staying in a motel,

and I think it might be confusing if I gave you

the address to another business.

[stammers] Yeah, for sure.

We'll leave that blank as well.

Battin' a thousand here, David.

-I don't know what that means. -[laughs]

Hey, here's an easy one.

A brief description of the business.

Um, well, it's, um... It's a general store,

but it's also a very specific store.

-Huh. -And it's also not just a store.

It's, like, a place where people can come and get coffee,

um, or drinks, but it's not a coffee shop,

nor is it a bar.

Okay, so we're pretty clear on what it's not.

Yeah, it's an environment. Um...

And, yes, we will be selling things,

but it's more like...

More like a branded immersive experience.

Right, I love the buzzwords, David,

but I do need to put something down here.

Okay, you couldn't use anything I just said?

I'll tell you what. Why don't you take these home with you,

and just fill them out when you have

a clearer idea of what you want to do with your business?

Okay, um...

I do have a clear idea.

Oh! You've settled on a name, then?

Um, you're either very impatient

or extremely sure of yourself.

I threw you a bit of a change-up there, huh?

Yeah, again, I don't know what that means.

-I don't play cricket. -[laughs]

Look, take this. It's my card,

and I feel like you will need it.

Uh, you know what? I think I'm good.

Um, so thank you for this.

It's nice to meet you, David.

Yeah.

[Ray] Okay, Theresa, remember to breathe.

[door opens and closes]

I'd like to check in, please.

Oh, my God, where did you come from?

I said hello twice.

Well, hello, hello, then.

Here you go, room three.

Uh, don't you need my credit card?

My associates will deal with all that when you depart.

Also, how many beds are in the room?

Two.

Would it be possible to get a cot,

or a rollaway bed put in the room?

Oh, you're expecting company?

No, I use it to lay out my clothes.

The chest of drawers should suffice, no?

I like to see all my clothes at once.

Might the other bed not do?

Yes.

Except I haven't decided which bed to sleep in, so that's tricky.

Really, the cot would be best.

-A cot it is, then. -Thank you.

Oh, and are the pillows feather or foam?

-Yes. -Sorry, which one?

-I don't care. -I'm sorry?

I don't know.

I'm not entirely versed on the contents

of the motel's pillow collection.

I was just asking.

And I'm very much looking forward

to the moment when that stops.

-Well-- -Enjoy your stay.

Oh, hi, honey. How was school?

Um, not great.

Jocelyn failed my economics paper.

What?

You worked so hard on that.

Yeah, which is why it was super upsetting

when she said it wasn't good.

She what?

Yeah, she said it was bad.

No, sorry, um...

"Poorly written, and under-researched."

Well, that's just not true.

Well, you have to go back and tell Jocelyn

that information was founded

on practical experience in the field.

It should've been founded on my research.

Oh, well, yes, I'm sure...

Well, your research was all over it.

Dad, what did you do to my paper?

I didn't do anything.

I didn't do anything with your paper.

Your laptop was open.

I did a little editing. Nothing major.

I've been accused of plagiarism!

-What? -Yeah!

Jocelyn thought I cheated because someone used words like "duplexity"

and "backtowards."

-"Untoward." -Whatever!

And now I have to do the whole thing again

when my original paper was totally fine.

Well, it wasn't totally fine, honey.

There was questionable grammar

and a few spelling mistakes, and I mean--

-Dad! -All right, I'll back off.

Thank you!

Just out of curiosity,

did she happen to say anything about that quote

from Lee Iacocca?

[whispering] That's for you.

-Those are the clean sheets. -No, I know.

Um, so I went to incorporate earlier today,

and some guy basically told me

that my business was a failure.

-What? -Yeah!

Who told you that?

Some guy who's working at Ray's.

Some guy who's working at Ray's

told you your business was a failure?

Basically, yeah.

Oh, well, what did he say?

Uh, he told me to come back to him

once I had a clearer idea of what my business was.

And then he told you it was a failure?

Well, no, not like... Not exactly.

I'm sorry. I'm just trying to figure out

when he called your business a failure.

Okay, maybe he didn't call my business a failure,

but it was insinuated.

Okay.

So you know that I think your business is a good idea,

and you know that I mean that

because I'm incapable of faking sincerity.

I'm also just incapable of sincerity in general.

Okay, you know what? I'm going through it right now,

and I actually think that I might've been the one

that insinuated that my business was a failure.

Wait. You blew something out of proportion?

No, what if he's right?

I am sitting on a big, empty space,

and I couldn't even tell him what I wanted to do with it.

-You're freaking out. -Uh...

Because you know what you wanna do with your business.

You have walked me through it one too many times.

So he was probably just trying to help.

No, no, he was very snippy.

Okay, um...

I found this under the bed in room two,

so do you wanna take a break?

That's disgusting!

Uh, and yes. Yeah.

[exhales]

Hi, David, it's Patrick.

I, um, was just calling to run my business plan,

uh, by you in a little more detail.

So feel free to give me a call back,

and I will be happy to walk you through it.

Okay, ciao.

"Ciao!" I said "ciao" to that person.

Hi, Patrick.

Yeah, I think I... I think I called you David,

which... That's not... That's not your name.

You can just delete that text...

The voicemail that I left you.

Um, just thought it might be a good idea

to give you some background information about

[stammers] the store.

It's basically a general store,

um, that will support local artists

under the brand of the store,

which would also be my brand.

-[phone chimes] -Oh.

Sorry, I just got a text.

[whispering] Oh, God.

Yeah, the text cut us off.

Oh, my God.

[door opens]

Well, at least I finished my book.

Moira, what happened this morning?

John, you'd be so proud of me.

I manned that front desk

with the vigour of a wartime radio operator.

Really?

I checked in one whole guest.

Answered his questions,

and believe me, it was a laundry list.

I see, and is there any chance you might've been

a little brisk with this guest?

Not in the slightest.

It was a master class in patience.

Moira, I just got an alert

that someone has posted a terrible review of this motel.

Oh, no, John.

Well, dear, if I've learnt anything from the theatre,

it's whatever they say, you cannot take it personally.

Yeah, I'm pretty sure this is not about me.

"I was served by an intimidating woman

at the front desk with an unrecognisable accent

and scary-looking attire."

And what might this have to do with me?

Moira.

Oh, that fussy little fucker!

After niggling me with relentless demands--

It doesn't matter!

Our job is to welcome people, to make them feel at home.

I did!

John, do you know a better hostess?

You're gonna have to talk to him.

-Apologise. -You can't be serious.

Moira, one bad review could sink this motel.

We had four good reviews,

and this just brought down the whole average.

Okay, John.

For you, I will talk to that odious little man

and set things straight.

-Good. -But unlike him,

I will not hide behind the Internet.

[whispering] Hi.

Um...

So I messed up my form.

And I'm going to need another

form from you.

Oh, okay.

-[whispering] What? -Nothing. I'm just, uh...

I'm so glad you made such good use of my business card.

I'm sorry I didn't pick up. I was at a thing.

Well, best you didn't.

But I got all your messages.

Ah, um, and just listened to the first one

and then erased the rest?

-No, no, no. -No?

No, I listened to all of them.

I kind of had to, to piece them together.

Actually, I played them for a few friends of mine.

I was at a birthday party,

so there were a lot of people weighing in.

Okay, um...

[laughing] Just kidding. I didn't play them for anybody.

I thought the first few were very humorous, David,

and then I lost interest.

I may have played them here on speaker phone.

Okay.

Can I just get the paperwork, and then I can--

You know, the good thing about the messages

was that I was able to get enough information to fill out your forms.

Oh.

I wish I could remember.

It's a good idea, your business.

Rebranding local products and crafts,

it's very inventive.

-Thanks. -And I like the name.

"Rose Apothecary," you know, it's just pretentious enough.

Would we call that pretentious or timeless?

So I'll call you when I hear something.

And, hey, if I don't get a hold of you,

I'll just, uh,

leave a message.

Okay, thanks.

Ciao!

[door opens and closes]

Hard at it, huh?

Mmm-hmm.

You know, honey, I'm sorry.

I'm sorry for interfering. I was only trying to help.

Why couldn't you have helped me cheat in private school,

like everyone else's parents?

Because I wasn't around to help you cheat back then,

and I regret it.

Not being around, I mean.

And I think that's part of the reason

I wanted to help you cheat this time.

Although

I don't really consider it cheating.

Mmm. Okay, well, it is.

It is, but is it

really plagiarism to take something your dad wrote

and put it in your paper and claim it as your own?

Yes, that's exactly what it is.

Well,

I'm sorry.

And I may have underestimated you before,

but that is certainly not the case now.

Thank you.

And you know why, honey? Because you're better

than that.

Thank you.

No, you're better

than that.

Okay, I'm better then that.

Not "better then that." "Better than that."

Okay, I don't know what you're talking about right now.

All right, well, if you don't want my help,

than I guess I'll leave.

Okay, thank you!

Okay, I'll see you later, than.

Bye!

Ugh!

-[coins rattle] -[can clunks]

Hi.

The drinks out of this machine are very cold.

-Oh, good. -Too cold.

When I hold them, they sting my hands.

We'll have to find you some mittens.

I'm quite prone to frostbite.

I know you wrote that review.

It's my responsibility to relate my experience

-to other customers. -Is it?

I didn't even mention that the hot water runs brown for three seconds.

All right, I'll agree

this motel could use some improvements.

But your review will scare off the guests we need

to afford those improvements.

-I was just being honest. -I see.

Then I suppose I should be honest.

My daughter married a man who turned out to be her uncle.

I'm sorry?

The lowlife uncle she believed to have been executed

years before by the Indian cartel.

This is all on my ex-husband's side.

I'm good people, and so is my daughter.

She had nothing to do with Raven's accident.

When the Bangalores finally found Dagger

and gave him what he deserved,

they threatened to burn down the motel

and leave my pregnant baby penniless.

This motel?

She begged them to let her keep this place,

and she promised them a cut of the profits in return.

They laughed and left,

but not without first shaving all her beautiful hair!

[sobbing] When people ask me,

"Why do you work here for nothing?"

I tell them, "This is my flesh and blood! I do this for her!"

Nothing! She is my everything!

Okay, wow, I had no idea.

I can take down that review.

-Oh, I-- -I'll take it down.

Oh, do what you must.

[sobs]

Good morning, Roses.

I just wanted to pop by to congratulate Alexis

on her economics paper.

Oh, honey, that's great news.

Our little woman of academia.

I would love to read this economics paper.

I will admit that your thesis

of "why shop in store when you can buy online"

was a little off-topic but still a really fresh take.

-Thank you. -Well, look at you, Alexis, acing your paper.

Oh, no, no. God, no.

I gave her a solid C plus.

Oh, so she did write it herself.

It was a noticeable improvement over the first paper.

Um, well, I should hope so.

Well, maybe not a noticeable improvement,

but, um, a different improvement.

No, no, this one was definitely better.

Because no one helped her write it.

[whispering] Enjoy your breakfast.

[David] Mmm!

Have you seen Dad's coasters?

"Follow us on Tweeters!"

"Tweeters."

We're going to get lots of disciples, dear.