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These are the user uploaded subtitles that are being translated: 1 00:00:31,259 --> 00:00:36,970 who wants to get high yeah you up for 2 00:00:36,970 --> 00:00:38,829 some shall we really get this party 3 00:00:38,829 --> 00:00:40,150 started shall we 4 00:00:40,150 --> 00:00:43,539 you're in the mood excellent I've got 5 00:00:43,539 --> 00:00:45,370 tons you're up for it and there's loads 6 00:00:45,370 --> 00:00:46,390 there look at this 7 00:00:46,390 --> 00:00:55,660 I've got cocaine ecstasy speed yeah but 8 00:00:55,660 --> 00:01:01,239 mine are all Fairtrade organic and 100% 9 00:01:01,239 --> 00:01:05,260 legal ted approves I checked so don't 10 00:01:05,260 --> 00:01:10,540 worry today I'm going to talk about how 11 00:01:10,540 --> 00:01:14,110 to start a speech and that is how every 12 00:01:14,110 --> 00:01:16,450 speaker should start their speech by 13 00:01:16,450 --> 00:01:19,509 getting the audience high because let's 14 00:01:19,509 --> 00:01:22,320 face it when most speeches starts 15 00:01:22,320 --> 00:01:25,869 delighted to be here ahead groups our 16 00:01:25,869 --> 00:01:29,799 heart sings of God's sake studies of 17 00:01:29,799 --> 00:01:32,350 students at universities show their 18 00:01:32,350 --> 00:01:34,840 brain activity levels during lectures 19 00:01:34,840 --> 00:01:37,420 are actually lower than they are when 20 00:01:37,420 --> 00:01:39,909 they're asleep actually lower not the 21 00:01:39,909 --> 00:01:42,070 same as or a bit higher actually lower 22 00:01:42,070 --> 00:01:45,159 and no speaker wants that we want a 23 00:01:45,159 --> 00:01:47,170 speaker's high not low right from the 24 00:01:47,170 --> 00:01:49,719 get-go and we want to lift their heart 25 00:01:49,719 --> 00:01:52,090 right from the start so today I am going 26 00:01:52,090 --> 00:01:54,430 to set out three ways that you can start 27 00:01:54,430 --> 00:01:57,369 your speech three different drugs that 28 00:01:57,369 --> 00:02:00,490 you can deal depending on how you want 29 00:02:00,490 --> 00:02:03,539 your audience to feel the first drug 30 00:02:03,539 --> 00:02:09,190 that we can deal is dopamine this is the 31 00:02:09,190 --> 00:02:11,170 one that we want to go for if we want 32 00:02:11,170 --> 00:02:16,300 our audience to feel like that dope 33 00:02:16,300 --> 00:02:18,910 dopamine is the pleasure drug it makes 34 00:02:18,910 --> 00:02:23,370 us feel strong satisfied wonderful it's 35 00:02:23,370 --> 00:02:26,470 the drug that's released naturally when 36 00:02:26,470 --> 00:02:28,750 we finish a Sudoku or start taking 37 00:02:28,750 --> 00:02:31,569 things off a list so how do we get that 38 00:02:31,569 --> 00:02:34,420 going in a speech simple we start with a 39 00:02:34,420 --> 00:02:38,200 joke there are heaps of websites and 40 00:02:38,200 --> 00:02:41,019 books full of one-liners and anecdotes 41 00:02:41,019 --> 00:02:45,280 just waiting to be reused and recycled 42 00:02:45,280 --> 00:02:47,660 most speakers have one or two of these 43 00:02:47,660 --> 00:02:49,040 up their sleeve that they're just ready 44 00:02:49,040 --> 00:02:51,350 to shove allows anytime that they want 45 00:02:51,350 --> 00:02:53,090 to and it doesn't matter whether it's an 46 00:02:53,090 --> 00:02:55,880 old shaggy-dog story or a Churchill 47 00:02:55,880 --> 00:02:58,760 anecdote or a Seinfeld one-liner as long 48 00:02:58,760 --> 00:03:00,800 as it makes people laugh that's all that 49 00:03:00,800 --> 00:03:01,340 matters 50 00:03:01,340 --> 00:03:04,820 so my own go-to gag if I can try it on 51 00:03:04,820 --> 00:03:08,000 you is is is is one about Einstein so 52 00:03:08,000 --> 00:03:11,330 Einstein during the 1920s he was going 53 00:03:11,330 --> 00:03:14,030 basically all over Europe making the 54 00:03:14,030 --> 00:03:16,130 same speech over and over again about 55 00:03:16,130 --> 00:03:17,600 the theory of relativity 56 00:03:17,600 --> 00:03:20,210 on one of these occasions it's driver 57 00:03:20,210 --> 00:03:21,980 was taking him there and his driver said 58 00:03:21,980 --> 00:03:26,330 Oh God's sake you doing that same bloody 59 00:03:26,330 --> 00:03:29,330 speech again today I swear over to do 60 00:03:29,330 --> 00:03:32,030 this so many times now I could deliver 61 00:03:32,030 --> 00:03:34,670 it myself word-for-word and Einstein who 62 00:03:34,670 --> 00:03:36,410 had a mischievous sense of humor said 63 00:03:36,410 --> 00:03:39,350 okay then I've got an idea 64 00:03:39,350 --> 00:03:41,600 why don't I dress like the driver and 65 00:03:41,600 --> 00:03:43,250 I'll stand at the back of the room and 66 00:03:43,250 --> 00:03:45,080 you go you deliver my lecture and we'll 67 00:03:45,080 --> 00:03:48,050 see how your door rights drivers law 68 00:03:48,050 --> 00:03:50,270 would give it a go give it a go 69 00:03:50,270 --> 00:03:52,250 and Einstein stood at the back of the 70 00:03:52,250 --> 00:03:54,380 room and he watched with Wonder as his 71 00:03:54,380 --> 00:03:56,150 driver delivered this incredibly 72 00:03:56,150 --> 00:03:58,430 complicated lecture absolutely 73 00:03:58,430 --> 00:04:01,190 WordPerfect but then someone in the 74 00:04:01,190 --> 00:04:03,980 audience asked this humdinger of a 75 00:04:03,980 --> 00:04:07,790 question so complicated no layman could 76 00:04:07,790 --> 00:04:09,350 have dared to understand it but the 77 00:04:09,350 --> 00:04:11,450 driver he did not miss a beat he said 78 00:04:11,450 --> 00:04:14,630 very good question and of course it 79 00:04:14,630 --> 00:04:17,660 sounds very complicated but the answer 80 00:04:17,660 --> 00:04:20,780 to it is so simple even my driver can 81 00:04:20,780 --> 00:04:25,580 tell you so anyone can learn a gag like 82 00:04:25,580 --> 00:04:27,920 that but it's also worth having a few 83 00:04:27,920 --> 00:04:30,110 one-liners up your sleeve just for in 84 00:04:30,110 --> 00:04:31,910 case anything goes wrong at the 85 00:04:31,910 --> 00:04:34,640 beginning as it invariably does so 86 00:04:34,640 --> 00:04:36,440 someone laughs it will Cheers 87 00:04:36,440 --> 00:04:39,680 embarrassingly loudly so glad you came 88 00:04:39,680 --> 00:04:42,530 mum a phone rings halfway through your 89 00:04:42,530 --> 00:04:45,170 speech can you tell Barak I'm busy right 90 00:04:45,170 --> 00:04:47,050 now but I'll call him straight back 91 00:04:47,050 --> 00:04:49,810 there's a crash at the back of the room 92 00:04:49,810 --> 00:04:52,880 look I don't mind people checking their 93 00:04:52,880 --> 00:04:55,040 watch when I get up to speak I do 94 00:04:55,040 --> 00:04:57,110 objects when they collapsed to the floor 95 00:04:57,110 --> 00:04:58,940 or 96 00:04:58,940 --> 00:05:01,520 the technology fails as he variably 97 00:05:01,520 --> 00:05:04,430 happens and you can always use every 98 00:05:04,430 --> 00:05:07,730 blokes ultimate fallback line I'm so 99 00:05:07,730 --> 00:05:11,030 sorry this has never happened to me 100 00:05:11,030 --> 00:05:11,980 before 101 00:05:11,980 --> 00:05:16,750 the power of self-deprecating humor is 102 00:05:16,750 --> 00:05:20,540 immense it reduces even the most pompous 103 00:05:20,540 --> 00:05:23,120 speaker and elevates the audience making 104 00:05:23,120 --> 00:05:24,950 them feel superior which is why of 105 00:05:24,950 --> 00:05:26,270 course they love it 106 00:05:26,270 --> 00:05:28,820 it's also a sign of supreme confidence 107 00:05:28,820 --> 00:05:33,260 on the part of the speaker and so the 108 00:05:33,260 --> 00:05:35,540 the late comedian the late great Bob 109 00:05:35,540 --> 00:05:39,740 Monkhouse was a master of this everybody 110 00:05:39,740 --> 00:05:41,810 laughed when I said I wanted to be a 111 00:05:41,810 --> 00:05:44,990 comedian ha they're not laughing anymore 112 00:05:44,990 --> 00:05:48,980 are they or I saw a businessman start 113 00:05:48,980 --> 00:05:51,050 his speech the other day where he opened 114 00:05:51,050 --> 00:05:53,630 up remember in this conversation that 115 00:05:53,630 --> 00:05:55,430 had had with his wife at the breakfast 116 00:05:55,430 --> 00:05:57,770 table this morning where he turned her 117 00:05:57,770 --> 00:06:01,280 and said did you ever in your wildest 118 00:06:01,280 --> 00:06:05,090 dreams imagined that one day I would be 119 00:06:05,090 --> 00:06:07,190 running one of the largest companies on 120 00:06:07,190 --> 00:06:10,610 the planet to which she replied darling 121 00:06:10,610 --> 00:06:13,040 you never featured in any of my wildest 122 00:06:13,040 --> 00:06:18,350 dreams or the politician I saw given his 123 00:06:18,350 --> 00:06:20,300 speech the other day where he opened up 124 00:06:20,300 --> 00:06:26,000 sin last week I dreamt I was given a 125 00:06:26,000 --> 00:06:29,630 speech to the House of Lords and then I 126 00:06:29,630 --> 00:06:33,080 woke up discovered I actually was given 127 00:06:33,080 --> 00:06:36,890 a speech to the House of Lords so these 128 00:06:36,890 --> 00:06:39,350 are the kind of ways we want to open if 129 00:06:39,350 --> 00:06:41,300 we want our audience looking like that 130 00:06:41,300 --> 00:06:44,300 but we don't always want our audience 131 00:06:44,300 --> 00:06:45,940 looking like that 132 00:06:45,940 --> 00:06:49,850 sometimes we want our audience looking a 133 00:06:49,850 --> 00:06:54,440 little bit like this if that's the case 134 00:06:54,440 --> 00:07:00,110 the drug we deal is oxytocin oxytocin is 135 00:07:00,110 --> 00:07:03,440 the empathy drug the love drug it makes 136 00:07:03,440 --> 00:07:07,250 us feel all warm fuzzy and gooey it's 137 00:07:07,250 --> 00:07:08,660 the same hormone that's released 138 00:07:08,660 --> 00:07:11,030 naturally when mothers are breastfeeding 139 00:07:11,030 --> 00:07:12,720 when we're holding 140 00:07:12,720 --> 00:07:16,110 hands cuddling making love or when we're 141 00:07:16,110 --> 00:07:17,940 listening to a great speech because 142 00:07:17,940 --> 00:07:20,820 great speeches always include stories 143 00:07:20,820 --> 00:07:22,320 you think about any of the great 144 00:07:22,320 --> 00:07:24,180 speeches that you've seen over the last 145 00:07:24,180 --> 00:07:27,710 year and I'm thinking what / Winfrey 146 00:07:27,710 --> 00:07:32,940 pink Michelle Obama Emma Watson people 147 00:07:32,940 --> 00:07:35,220 like this they're all telling stories 148 00:07:35,220 --> 00:07:37,350 and you see this is the thing there's a 149 00:07:37,350 --> 00:07:40,560 myth about speech making that you tell 150 00:07:40,560 --> 00:07:42,090 them what you're gonna tell them then 151 00:07:42,090 --> 00:07:43,920 you tell him it and then you tell them 152 00:07:43,920 --> 00:07:45,930 what you've just told him and that is 153 00:07:45,930 --> 00:07:48,060 like tell your audience you're gonna be 154 00:07:48,060 --> 00:07:51,000 boring then be boring and then tell your 155 00:07:51,000 --> 00:07:53,730 audience you have just been boring you 156 00:07:53,730 --> 00:07:57,060 can't stamp a point into someone's head 157 00:07:57,060 --> 00:07:59,460 and in fact the only reaction that that 158 00:07:59,460 --> 00:08:01,470 is likely to get is it's gonna make them 159 00:08:01,470 --> 00:08:04,200 want to stamp you on the hitch in return 160 00:08:04,200 --> 00:08:07,050 simply a certain to an audience 161 00:08:07,050 --> 00:08:09,930 something like our values matter our 162 00:08:09,930 --> 00:08:12,210 corporate values matter has zero 163 00:08:12,210 --> 00:08:14,970 persuasive value so what you find the 164 00:08:14,970 --> 00:08:17,070 best speakers will do is they'll make 165 00:08:17,070 --> 00:08:19,080 their points but they'll be wrapped up 166 00:08:19,080 --> 00:08:21,780 in a story and I'm in a good story like 167 00:08:21,780 --> 00:08:24,840 a movie or a novel where you have a 168 00:08:24,840 --> 00:08:29,070 strong hero scary antagonists and a big 169 00:08:29,070 --> 00:08:32,870 big goal the story might be metaphorical 170 00:08:32,870 --> 00:08:37,469 like Churchill's Iron Curtain or Hillary 171 00:08:37,469 --> 00:08:39,419 Clinton's smashing through the glass 172 00:08:39,419 --> 00:08:42,810 ceiling or Donald Trump draining the 173 00:08:42,810 --> 00:08:47,910 swamp the story might be historical from 174 00:08:47,910 --> 00:08:51,120 someone we admire like Cleopatra to 175 00:08:51,120 --> 00:08:56,760 Confucius Malala to Mandela Jane Austen 176 00:08:56,760 --> 00:08:59,760 to John Lennon but for me the best 177 00:08:59,760 --> 00:09:03,210 stories are the personal ones so I'm 178 00:09:03,210 --> 00:09:06,330 gonna tell you got on its truth as I was 179 00:09:06,330 --> 00:09:09,900 coming here today I had a call with my 180 00:09:09,900 --> 00:09:12,330 wife where my wife was in tears because 181 00:09:12,330 --> 00:09:15,930 this afternoon her sister had a baby boy 182 00:09:15,930 --> 00:09:18,089 and this is absolutely food so can we 183 00:09:18,089 --> 00:09:19,770 please have a round of applause for my 184 00:09:19,770 --> 00:09:23,160 sister-in-law Zoey 185 00:09:23,160 --> 00:09:28,060 and she's in truth Brie at the moment 186 00:09:28,060 --> 00:09:30,220 and a bit of my heart is there now 187 00:09:30,220 --> 00:09:32,650 because I've got two daughters I've got 188 00:09:32,650 --> 00:09:35,620 Charlotte who's nine and Alice who six 189 00:09:35,620 --> 00:09:39,070 and and Zoe was with us when both of 190 00:09:39,070 --> 00:09:43,090 those little girls were born and I tell 191 00:09:43,090 --> 00:09:45,250 you I remember when Alice was born 192 00:09:45,250 --> 00:09:48,040 Charlotte was born and it was a doddle 193 00:09:48,040 --> 00:09:49,840 when Alice was born it was very very 194 00:09:49,840 --> 00:09:53,170 difficult the maternity ward was 195 00:09:53,170 --> 00:09:56,530 understaffed and she ended up being born 196 00:09:56,530 --> 00:09:58,540 very very quickly and as a result when 197 00:09:58,540 --> 00:10:00,400 she was born she was struggling to 198 00:10:00,400 --> 00:10:02,560 breathe and so she went into the special 199 00:10:02,560 --> 00:10:05,410 care unit for the first nine days of her 200 00:10:05,410 --> 00:10:07,300 life and she's absolutely fine now 201 00:10:07,300 --> 00:10:10,330 before anyone worries back at school 202 00:10:10,330 --> 00:10:13,930 today but the thing was was that this 203 00:10:13,930 --> 00:10:17,020 was the worst time of my life 204 00:10:17,020 --> 00:10:19,300 because we didn't know whether she was 205 00:10:19,300 --> 00:10:21,490 going to make it through or not me and 206 00:10:21,490 --> 00:10:23,200 my wife will literally go into the 207 00:10:23,200 --> 00:10:25,930 hospital every waking hour and checking 208 00:10:25,930 --> 00:10:29,380 on her I was drawing pictures of her 209 00:10:29,380 --> 00:10:30,940 because we thought that that was all 210 00:10:30,940 --> 00:10:33,730 that we might have you know my 211 00:10:33,730 --> 00:10:35,920 mother-in-law came down to stay to look 212 00:10:35,920 --> 00:10:37,540 after our eldest daughter so as if 213 00:10:37,540 --> 00:10:40,300 things weren't hard enough but the thing 214 00:10:40,300 --> 00:10:42,400 that I really remember about this is 215 00:10:42,400 --> 00:10:44,950 that all of the time when I was going in 216 00:10:44,950 --> 00:10:48,760 there to see Alice in the incubator next 217 00:10:48,760 --> 00:10:52,630 to her there were two twins and they 218 00:10:52,630 --> 00:10:55,570 were the tiniest babies that I have ever 219 00:10:55,570 --> 00:10:58,630 seen before in my whole life and they 220 00:10:58,630 --> 00:11:00,910 were so small you could hold them in the 221 00:11:00,910 --> 00:11:02,410 palm of your hand like that it was a 222 00:11:02,410 --> 00:11:05,260 miracle they were alive and all the time 223 00:11:05,260 --> 00:11:07,090 me and my wife were going in to see 224 00:11:07,090 --> 00:11:11,410 Alice no one came in to see these twins 225 00:11:11,410 --> 00:11:13,540 no one not once 226 00:11:13,540 --> 00:11:16,360 and whereas Alice had her name on her 227 00:11:16,360 --> 00:11:19,090 incubator Alice Elizabeth Lancaster 228 00:11:19,090 --> 00:11:21,490 these twins the charts marking their 229 00:11:21,490 --> 00:11:27,330 progress were simply marked a and B I 230 00:11:27,990 --> 00:11:30,550 asked the doctor who ran the ward what 231 00:11:30,550 --> 00:11:32,200 the story was and she said oh they were 232 00:11:32,200 --> 00:11:34,180 born to a teenage girl from the valleys 233 00:11:34,180 --> 00:11:36,480 had given them up for adoption 234 00:11:36,480 --> 00:11:40,950 and so you see I think back to that and 235 00:11:40,950 --> 00:11:44,620 I think about how Alice we had 236 00:11:44,620 --> 00:11:47,680 everything ready for her her cot was 237 00:11:47,680 --> 00:11:50,470 ready her room was ready her sister 238 00:11:50,470 --> 00:11:52,330 couldn't wait to play with her Auntie 239 00:11:52,330 --> 00:11:54,390 Zoey couldn't wait to play with her 240 00:11:54,390 --> 00:11:56,560 grandparents couldn't wait to take her 241 00:11:56,560 --> 00:11:59,290 out to the park you know we knew what 242 00:11:59,290 --> 00:12:01,960 school she was going to everything was 243 00:12:01,960 --> 00:12:04,029 sorted out and for these two little 244 00:12:04,029 --> 00:12:06,160 twins what did they have 245 00:12:06,160 --> 00:12:11,770 what future lies ahead for them so if 246 00:12:11,770 --> 00:12:14,170 there's one thing I think we should all 247 00:12:14,170 --> 00:12:15,940 be trying to do it's trying to make sure 248 00:12:15,940 --> 00:12:17,320 that kids like that 249 00:12:17,320 --> 00:12:19,240 have the same opportunities we would 250 00:12:19,240 --> 00:12:23,250 wish for our own children don't you 251 00:12:25,770 --> 00:12:30,930 so was that more persuasive forgive me 252 00:12:30,930 --> 00:12:33,490 share in the story but you kind of do 253 00:12:33,490 --> 00:12:36,880 have to do it to demonstrate what's 254 00:12:36,880 --> 00:12:39,760 happened and the thing is is that if we 255 00:12:39,760 --> 00:12:42,220 went round now and we checked all of 256 00:12:42,220 --> 00:12:45,610 your blood levels what we would find for 257 00:12:45,610 --> 00:12:47,500 most of you would be higher levels of 258 00:12:47,500 --> 00:12:50,470 oxytocin because we've connected your 259 00:12:50,470 --> 00:12:51,970 shared my story you've seen the world 260 00:12:51,970 --> 00:12:54,610 through my eyes not for all of you on 261 00:12:54,610 --> 00:12:57,400 the balance of probability at least six 262 00:12:57,400 --> 00:12:59,250 of the people in this room are actually 263 00:12:59,250 --> 00:13:01,960 psychopathic and incapable of empathy 264 00:13:01,960 --> 00:13:04,480 and by the way I think I've got you I've 265 00:13:04,480 --> 00:13:06,790 got you I know which ones you are but 266 00:13:06,790 --> 00:13:08,370 for the rest of you you would have 267 00:13:08,370 --> 00:13:11,650 higher levels of oxytocin and this is 268 00:13:11,650 --> 00:13:15,850 critical the neuroscientist Paul Zak has 269 00:13:15,850 --> 00:13:17,500 shown there's a direct correlation 270 00:13:17,500 --> 00:13:20,650 between our oxytocin levels and our 271 00:13:20,650 --> 00:13:23,650 susceptibility to persuasion and he's 272 00:13:23,650 --> 00:13:25,200 carried out a series of fascinating 273 00:13:25,200 --> 00:13:28,030 experiments in this including one where 274 00:13:28,030 --> 00:13:29,980 people were asked to lend money to a 275 00:13:29,980 --> 00:13:33,040 stranger and he found that not only 276 00:13:33,040 --> 00:13:35,650 could you predict who would give money 277 00:13:35,650 --> 00:13:38,500 to strangers based on nothing more than 278 00:13:38,500 --> 00:13:40,540 their oxytocin levels you could even 279 00:13:40,540 --> 00:13:42,760 predict how much money they would give 280 00:13:42,760 --> 00:13:45,790 them absolutely extraordinary so there's 281 00:13:45,790 --> 00:13:47,440 the real clinch you know stories 282 00:13:47,440 --> 00:13:49,180 entertain stories persuade but stories 283 00:13:49,180 --> 00:13:49,960 get people to 284 00:13:49,960 --> 00:13:52,900 you money you know and this of course is 285 00:13:52,900 --> 00:13:56,050 why children in need is so successful 286 00:13:56,050 --> 00:13:58,150 it's why stories feature so prominently 287 00:13:58,150 --> 00:14:01,330 within advertising campaigns and it's 288 00:14:01,330 --> 00:14:03,100 why stories are a great way for you to 289 00:14:03,100 --> 00:14:04,900 start your speech if you want your 290 00:14:04,900 --> 00:14:07,980 audience to look a little bit like that 291 00:14:07,980 --> 00:14:10,810 but we don't always want our audience 292 00:14:10,810 --> 00:14:14,650 looking like that sometimes we want our 293 00:14:14,650 --> 00:14:18,030 audience looking a little bit like this 294 00:14:18,030 --> 00:14:21,040 so how do we do that how do we do that 295 00:14:21,040 --> 00:14:22,330 how do we make them look like that 296 00:14:22,330 --> 00:14:26,710 what's the answer how do we do it come 297 00:14:26,710 --> 00:14:31,230 on how do we do it for goodness sake 298 00:14:31,230 --> 00:14:34,510 well just like that we ask a question 299 00:14:34,510 --> 00:14:38,620 all of your faces absolutely right like 300 00:14:38,620 --> 00:14:41,350 that this is that this is the the 301 00:14:41,350 --> 00:14:43,990 University lecture how to wake up your 302 00:14:43,990 --> 00:14:46,450 audience and the thing is is that when 303 00:14:46,450 --> 00:14:48,190 you ask an audience a question like that 304 00:14:48,190 --> 00:14:51,540 they have increased levels of cortisol 305 00:14:51,540 --> 00:14:54,970 cortisol is the stress drug the fear 306 00:14:54,970 --> 00:14:58,240 drug it raises our heartbeat focuses our 307 00:14:58,240 --> 00:15:01,810 attention increases our energy levels it 308 00:15:01,810 --> 00:15:05,110 gets us ready for fight or flight very 309 00:15:05,110 --> 00:15:08,740 very instinctive and you get it by 310 00:15:08,740 --> 00:15:11,200 asking questions and so this is why 311 00:15:11,200 --> 00:15:13,390 asking questions is something you'll see 312 00:15:13,390 --> 00:15:15,520 real high-pressure speakers do like 313 00:15:15,520 --> 00:15:19,510 we're you know evangelists or salesman 314 00:15:19,510 --> 00:15:21,730 or stand-up comedians if they want to 315 00:15:21,730 --> 00:15:23,980 shut up the audience they'll just flip 316 00:15:23,980 --> 00:15:26,620 it back on them and you see very 317 00:15:26,620 --> 00:15:29,020 powerful speakers doing it as well so it 318 00:15:29,020 --> 00:15:31,690 might be an emotional question you could 319 00:15:31,690 --> 00:15:36,280 ask an emotional question how many of 320 00:15:36,280 --> 00:15:40,690 you have lost someone that you really 321 00:15:40,690 --> 00:15:43,110 loved 322 00:15:46,130 --> 00:15:50,930 it could be a factual question did you 323 00:15:50,930 --> 00:15:54,500 know that the rural richest 46 people on 324 00:15:54,500 --> 00:15:56,630 the planet have the same wealth as the 325 00:15:56,630 --> 00:16:01,430 poorest 50% of people on the planet you 326 00:16:01,430 --> 00:16:03,580 could fit the richest people on a 327 00:16:03,580 --> 00:16:10,100 double-decker bus it could be a kind of 328 00:16:10,100 --> 00:16:13,130 philosophical question why are we all 329 00:16:13,130 --> 00:16:17,000 here today while we meet in today nor 330 00:16:17,000 --> 00:16:21,190 yesterday not tomorrow but here and now 331 00:16:21,190 --> 00:16:24,190 what is it that's brought us together 332 00:16:24,190 --> 00:16:27,290 what magical force is it that's brought 333 00:16:27,290 --> 00:16:29,030 us together are we just here to swap 334 00:16:29,030 --> 00:16:33,620 business cards or are we here because 335 00:16:33,620 --> 00:16:40,400 we've got something deeper in common the 336 00:16:40,400 --> 00:16:42,470 best speakers though the best speakers 337 00:16:42,470 --> 00:16:44,360 were last kind of prolonged questions 338 00:16:44,360 --> 00:16:47,300 which present like a moral dilemma and 339 00:16:47,300 --> 00:16:49,760 there's one guy I saw do this absolutely 340 00:16:49,760 --> 00:16:53,090 amazingly not so long ago and so he 341 00:16:53,090 --> 00:16:56,710 opened up like this he said right it's 342 00:16:56,710 --> 00:17:02,120 1935 India and you're Mahatma Gandhi you 343 00:17:02,120 --> 00:17:04,880 are running to catch a train just as the 344 00:17:04,880 --> 00:17:07,490 train is leaving the station and as you 345 00:17:07,490 --> 00:17:09,890 board the train one of your sandals 346 00:17:09,890 --> 00:17:12,500 comes off and falls under the train onto 347 00:17:12,500 --> 00:17:18,199 the track what do you do do you board 348 00:17:18,199 --> 00:17:20,839 the train carry on getting on the train 349 00:17:20,839 --> 00:17:24,740 or do you go back to the platform so you 350 00:17:24,740 --> 00:17:29,000 can retrieve your sandal I'd like you 351 00:17:29,000 --> 00:17:30,890 just to think about that we'll come back 352 00:17:30,890 --> 00:17:36,830 to that at the end what completely threw 353 00:17:36,830 --> 00:17:39,650 us and then he went into the body of his 354 00:17:39,650 --> 00:17:42,470 speech where he started talking about 355 00:17:42,470 --> 00:17:44,300 leadership his theories on leadership 356 00:17:44,300 --> 00:17:47,050 and it was all stories and questions and 357 00:17:47,050 --> 00:17:50,210 jokes and all the time I couldn't get 358 00:17:50,210 --> 00:17:52,490 this image of Gandhi out of my mind it 359 00:17:52,490 --> 00:17:54,680 is just absolutely it was wedged in my 360 00:17:54,680 --> 00:17:56,450 mind and then it got to the end of his 361 00:17:56,450 --> 00:17:58,700 speech and almost as an afterthought he 362 00:17:58,700 --> 00:17:59,779 said oh yes 363 00:17:59,779 --> 00:18:04,700 Gandy the station he asked for a show of 364 00:18:04,700 --> 00:18:07,549 hands so how many people would have got 365 00:18:07,549 --> 00:18:13,789 on the train just for show of hands how 366 00:18:13,789 --> 00:18:16,879 many of you would have gone back to 367 00:18:16,879 --> 00:18:24,649 retrieve your sandal fantastic well let 368 00:18:24,649 --> 00:18:27,009 me tell you what Gandhi actually did 369 00:18:27,009 --> 00:18:29,149 what he did was he took off his 370 00:18:29,149 --> 00:18:32,419 remaining sandal and he threw it onto 371 00:18:32,419 --> 00:18:35,659 the track under the Train and when his 372 00:18:35,659 --> 00:18:38,349 companion said why did you do that 373 00:18:38,349 --> 00:18:41,089 Gandhi replied well so whoever finds 374 00:18:41,089 --> 00:18:45,139 them has a complete wear pair of sandals 375 00:18:45,139 --> 00:18:51,679 for them to wear genius a question and a 376 00:18:51,679 --> 00:18:54,409 story and it makes so many points 377 00:18:54,409 --> 00:18:56,599 doesn't it like about values about 378 00:18:56,599 --> 00:19:00,200 compassion thinking rationally under 379 00:19:00,200 --> 00:19:03,229 pressure you know about showing there's 380 00:19:03,229 --> 00:19:05,570 always an alternative to fight all or 381 00:19:05,570 --> 00:19:09,649 flight's but critically it creates 382 00:19:09,649 --> 00:19:13,700 feelings and that's what all of this is 383 00:19:13,700 --> 00:19:18,679 about questions stories jokes they 384 00:19:18,679 --> 00:19:22,269 create feelings as mayor Angelou wrote 385 00:19:22,269 --> 00:19:25,729 people will forget what you said they'll 386 00:19:25,729 --> 00:19:28,849 forget what you did but they will never 387 00:19:28,849 --> 00:19:32,139 ever forget how you made them feel and 388 00:19:32,139 --> 00:19:36,440 this guy he made us feel amazing we felt 389 00:19:36,440 --> 00:19:39,559 connected we felt as one and this is 390 00:19:39,559 --> 00:19:43,399 what great speakers do and it's how they 391 00:19:43,399 --> 00:19:45,349 create followers and it's how they 392 00:19:45,349 --> 00:19:48,200 builds movements with the promise of 393 00:19:48,200 --> 00:19:52,429 feelings making us feel joyful making us 394 00:19:52,429 --> 00:19:54,999 feel proud making us feel connected 395 00:19:54,999 --> 00:19:58,339 making us feel like we belong making us 396 00:19:58,339 --> 00:20:00,529 feel part of something bigger than 397 00:20:00,529 --> 00:20:03,499 ourselves that's what keeps us coming 398 00:20:03,499 --> 00:20:08,649 back and that's what gets us evicted 399 00:20:08,649 --> 00:20:12,049 because we are always craving more and 400 00:20:12,049 --> 00:20:13,639 great leaders 401 00:20:13,639 --> 00:20:19,429 always keep us wanting more which takes 402 00:20:19,429 --> 00:20:22,579 me to my final point how do you end a 403 00:20:22,579 --> 00:20:27,109 speech well there's only one way to do 404 00:20:27,109 --> 00:20:29,379 that 30692

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