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These are the user uploaded subtitles that are being translated: 1 00:00:00,148 --> 00:00:01,214 I've got three rules. 2 00:00:01,867 --> 00:00:03,067 Don't date co-workers, 3 00:00:03,366 --> 00:00:05,332 don't move in with co-workers you date, 4 00:00:05,745 --> 00:00:08,945 and don't dump co-workers you live with and date. 5 00:00:11,678 --> 00:00:13,266 Can I move back in with you? 6 00:00:13,577 --> 00:00:14,352 Ugh. 7 00:00:15,873 --> 00:00:19,002 Synced and corrected by hawken45 for www.addic7ed.com 8 00:00:20,809 --> 00:00:23,135 So, Neil Penderson, that's our CEO, 9 00:00:23,174 --> 00:00:25,242 will speak first, followed by Glenn, 10 00:00:25,674 --> 00:00:28,374 and then Neil will take a few more questions. 11 00:00:28,443 --> 00:00:30,276 Let's try and remember this event is going to be 12 00:00:30,278 --> 00:00:32,362 live-streamed, so... 13 00:00:32,363 --> 00:00:34,735 let's try to avoid anything controversial, okay? 14 00:00:34,868 --> 00:00:36,583 Laurie, by live-stream 15 00:00:36,651 --> 00:00:38,218 do you mean in the conventional sense, 16 00:00:38,286 --> 00:00:39,919 like running water or... 17 00:00:39,955 --> 00:00:41,573 No, I mean you're going to be filmed 18 00:00:41,574 --> 00:00:43,740 and then broadcast live to all of our stores. 19 00:00:44,250 --> 00:00:44,891 Oh! 20 00:00:44,960 --> 00:00:46,548 I'm sorry, isn't the whole point 21 00:00:46,549 --> 00:00:48,704 of a town hall that you can ask anything? 22 00:00:48,705 --> 00:00:50,929 Oh, no, Jonah, are you upset because they told you 23 00:00:50,999 --> 00:00:53,853 it was one thing then yanked the rug out from under you? 24 00:00:53,854 --> 00:00:56,217 Ohhhh. 25 00:00:56,218 --> 00:00:57,720 When you say all of the stores, 26 00:00:57,806 --> 00:01:00,096 do you mean all the stores in the St. Louis area... 27 00:01:00,097 --> 00:01:02,275 I mean all of our stores across the globe. 28 00:01:02,760 --> 00:01:03,387 So, Earth. 29 00:01:04,799 --> 00:01:05,525 That's fun. 30 00:01:05,526 --> 00:01:07,514 Ooh, I'm going to ask what's the craziest 31 00:01:07,582 --> 00:01:09,015 rich person thing he's ever done. 32 00:01:09,084 --> 00:01:10,583 I bet it's something like 33 00:01:10,652 --> 00:01:12,819 blowing up a cow with a bazooka, 34 00:01:12,888 --> 00:01:14,308 or hunting a person. 35 00:01:14,309 --> 00:01:16,765 Oh, that dude's definitely played the most dangerous game. 36 00:01:16,766 --> 00:01:18,566 I'm... going to... 37 00:01:18,567 --> 00:01:20,624 add that area to this list. 38 00:01:20,625 --> 00:01:22,529 Uh, why can't we talk about Myrtle? 39 00:01:22,530 --> 00:01:24,764 Uh, because we had to fire Myrtle. 40 00:01:24,833 --> 00:01:27,014 So we don't need people asking those kinds of questions. 41 00:01:27,015 --> 00:01:28,377 What kind of questions? 42 00:01:28,870 --> 00:01:30,336 You know, who knows? 43 00:01:30,422 --> 00:01:33,292 We're not hiding anything, so I really couldn't guess. 44 00:01:34,209 --> 00:01:36,613 7.594 billion people. 45 00:01:37,779 --> 00:01:40,330 How are we not sinking? I feel like I'm sinking. 46 00:01:48,692 --> 00:01:50,328 Oh. Hi. 47 00:01:51,292 --> 00:01:51,731 Hi. 48 00:01:53,728 --> 00:01:54,721 What are you doing in here? 49 00:01:54,722 --> 00:01:56,963 I'm guessing the same thing as you? 50 00:01:57,032 --> 00:01:58,731 Oh, right, 'cause you know me so well. 51 00:01:59,431 --> 00:02:02,155 Okay, fine, what Laurie said about firing Myrtle was weird, 52 00:02:02,171 --> 00:02:03,536 so I thought I'd check her file. 53 00:02:03,605 --> 00:02:04,737 What are you doing? 54 00:02:05,342 --> 00:02:06,175 Same thing. 55 00:02:06,875 --> 00:02:09,442 Well, I think I can handle it, so... 56 00:02:09,478 --> 00:02:10,710 Well, you don't know where it is. 57 00:02:10,725 --> 00:02:11,791 It's alphabetical. 58 00:02:11,947 --> 00:02:13,680 Do you know her last name? 59 00:02:16,223 --> 00:02:18,685 Or were you just checking under "M" for Myrtle. 60 00:02:18,753 --> 00:02:21,772 She's in my phone as "Myrtle Old." 61 00:02:21,850 --> 00:02:24,607 Hmm. Yeah, check "O" for Old. 62 00:02:35,237 --> 00:02:36,886 That's too many of those things. 63 00:02:36,972 --> 00:02:39,372 It's medicine. You can't have too many. 64 00:02:39,741 --> 00:02:40,889 Everything okay? 65 00:02:41,136 --> 00:02:44,304 Do you know how many countries we have stores in? 66 00:02:44,546 --> 00:02:47,814 China, France, India, Mexico. 67 00:02:47,882 --> 00:02:50,083 That's most of the Small World ride. 68 00:02:50,151 --> 00:02:51,449 Yeah, but the only people who are going to see it 69 00:02:51,450 --> 00:02:54,940 are Cloud 9 employees and the customers that happen to be there. 70 00:02:54,941 --> 00:02:56,705 Yeah, I guess that's true. 71 00:02:56,706 --> 00:02:57,815 And even if there's, like, 72 00:02:57,816 --> 00:03:00,316 a hundred people watching in each store, 73 00:03:00,317 --> 00:03:01,546 how many stores are there world-wide? 74 00:03:01,547 --> 00:03:03,174 I don't know, maybe 1,800. 75 00:03:03,175 --> 00:03:06,299 Right, so that's like only 180,000 people. 76 00:03:07,002 --> 00:03:09,377 Which is actually a large number of people. 77 00:03:10,277 --> 00:03:11,413 You're not helping. 78 00:03:12,131 --> 00:03:15,375 Repeated absences, bad attitude, insubordination. 79 00:03:15,443 --> 00:03:16,908 I'm surprised Myrtle wasn't fired sooner. 80 00:03:16,909 --> 00:03:18,072 No, look at these dates. 81 00:03:18,073 --> 00:03:20,346 All of these are within the last six months. 82 00:03:20,414 --> 00:03:23,029 What... she just goes 30 years without a single write-up 83 00:03:23,030 --> 00:03:24,984 and overnight gets bad at her job? 84 00:03:25,053 --> 00:03:27,248 Well, she was not great. 85 00:03:27,429 --> 00:03:29,511 No, I know, she's been not great at her job 86 00:03:29,512 --> 00:03:31,396 for 30 years, so why all of a sudden 87 00:03:31,397 --> 00:03:32,592 is Glenn writing her up? 88 00:03:32,627 --> 00:03:33,929 It's not Glenn. 89 00:03:34,417 --> 00:03:36,892 Jeff Sutton, Jeff Sutton, Jeff Sutton. 90 00:03:37,330 --> 00:03:40,166 Since when does a district manager write up floor workers? 91 00:03:40,235 --> 00:03:41,868 We have to talk to Jeff. 92 00:03:41,936 --> 00:03:44,003 Or I have to talk to Jeff. 93 00:03:44,072 --> 00:03:45,271 Well, I want to talk to him too. 94 00:03:45,340 --> 00:03:46,439 Well, you can talk to whoever you want. 95 00:03:46,524 --> 00:03:48,508 I'm not in charge of who you talk to. 96 00:03:48,972 --> 00:03:50,510 Jonah's a jerk, by the way. 97 00:03:50,858 --> 00:03:52,524 You deserve so much better. 98 00:03:53,348 --> 00:03:55,754 Thanks. I appreciate that. 99 00:03:56,393 --> 00:03:58,620 So what are we going to do to him? 100 00:03:59,020 --> 00:04:00,692 Revenge porn on the Internet? 101 00:04:01,156 --> 00:04:03,004 Give his credit card info to a bum? 102 00:04:05,060 --> 00:04:05,747 Or... 103 00:04:06,628 --> 00:04:09,314 maybe someone tells the cops he's cooking meth. 104 00:04:09,964 --> 00:04:11,872 Then, uh-oh, there's an ounce of it 105 00:04:11,874 --> 00:04:13,261 found in his sock drawer. 106 00:04:13,408 --> 00:04:14,941 How'd that get there? 107 00:04:15,236 --> 00:04:17,637 Wow, that's aggressive. 108 00:04:17,706 --> 00:04:19,806 Or he's got two brothers. 109 00:04:19,874 --> 00:04:22,141 Be a shame if something happened to them. 110 00:04:22,142 --> 00:04:23,471 Then he'd be all alone. 111 00:04:24,145 --> 00:04:24,853 Well... 112 00:04:25,638 --> 00:04:26,994 I'm just going to go... 113 00:04:27,151 --> 00:04:28,604 Well let me know, Carol. 114 00:04:29,013 --> 00:04:30,850 I've got nothing to lose anymore. 115 00:04:37,322 --> 00:04:38,416 Thank you for meeting with us. 116 00:04:38,417 --> 00:04:40,461 Yeah, well, that's the beauty 117 00:04:40,462 --> 00:04:43,463 of the ride-share game. I go where I want when I want. 118 00:04:43,531 --> 00:04:45,098 I meet tons of new people and I get to listen 119 00:04:45,166 --> 00:04:47,375 to what's on their Spotify, and I love it, 120 00:04:47,376 --> 00:04:49,518 and I'm really, really loving it. 121 00:04:49,738 --> 00:04:51,255 Cool. That's cool. 122 00:04:51,256 --> 00:04:52,936 - Can we talk about Myrtle? - Yes. 123 00:04:52,937 --> 00:04:54,454 I'm sorry, okay, so, um... 124 00:04:55,877 --> 00:04:57,163 There was a mandate to write up 125 00:04:57,164 --> 00:04:59,612 any employee over the age of 70 126 00:04:59,681 --> 00:05:01,915 to give us a pretext for firing them, okay? 127 00:05:01,916 --> 00:05:03,516 It didn't matter for what. 128 00:05:03,518 --> 00:05:06,085 I once wrote Myrtle up for wearing gang colors, 129 00:05:06,221 --> 00:05:07,920 and I know she's not a Crip. 130 00:05:08,279 --> 00:05:09,380 Why would they do that? 131 00:05:09,382 --> 00:05:11,431 Old people are slower, they have higher medical costs. 132 00:05:11,432 --> 00:05:12,483 I was asking Jeff. 133 00:05:13,895 --> 00:05:16,596 Um... that. 134 00:05:16,664 --> 00:05:19,517 So, what you're saying is Myrtle is now out there 135 00:05:19,518 --> 00:05:20,805 collecting cans for coins 136 00:05:20,806 --> 00:05:22,879 because you needed to increase the bottom line. 137 00:05:22,880 --> 00:05:25,138 Look, that's just the corporate culture over there. 138 00:05:25,206 --> 00:05:27,106 It's the mindset. Anything is justified 139 00:05:27,175 --> 00:05:28,908 as long as it saves a dollar. 140 00:05:28,909 --> 00:05:32,582 Believe me, if there was something I could do to change that, I would. 141 00:05:33,581 --> 00:05:35,505 Well, maybe there is. 142 00:05:36,251 --> 00:05:38,369 Hi! Are you Alejandro? 143 00:05:39,120 --> 00:05:40,350 No, sorry. 144 00:05:40,351 --> 00:05:42,036 Oh, sorry, wrong car. 145 00:05:44,612 --> 00:05:45,981 Alejandro has five stars. 146 00:05:47,577 --> 00:05:48,762 I'd love to meet him. 147 00:05:49,881 --> 00:05:51,424 We can't let corporate get away with this. 148 00:05:51,425 --> 00:05:54,933 Yeah, if Myrtle can be fired just because of her age then who's next? 149 00:05:55,148 --> 00:05:55,900 Probably Dale. 150 00:05:55,901 --> 00:05:57,140 I think Henry's older, actually. 151 00:05:57,141 --> 00:05:59,024 It goes Henry, Dale, Brett, Todd. 152 00:05:59,025 --> 00:06:00,685 Dude, Todd's like 40. 153 00:06:00,753 --> 00:06:02,153 Really? He looks bad for 40. 154 00:06:02,222 --> 00:06:03,488 Have you seen his wife though? 155 00:06:03,556 --> 00:06:04,789 Oh, she is so beautiful. 156 00:06:04,858 --> 00:06:06,324 Okay, guys, can we bring it back? 157 00:06:06,392 --> 00:06:07,525 She's Nordic. 158 00:06:07,594 --> 00:06:09,327 - Mm. - Look, there is a plan. 159 00:06:09,395 --> 00:06:11,933 It just means we all have to work together. 160 00:06:12,966 --> 00:06:14,398 - Right, exactly. - Mm-hmm. Yep. 161 00:06:14,467 --> 00:06:15,833 So, you know how they're going to live-stream 162 00:06:15,885 --> 00:06:18,202 the town hall meeting to the entire company? 163 00:06:18,271 --> 00:06:21,806 Okay, so we're going to sneak Jeff into that meeting. 164 00:06:22,170 --> 00:06:25,227 And then, he's going to stand up in front of the CEO, 165 00:06:25,228 --> 00:06:26,177 and the cameras, 166 00:06:26,246 --> 00:06:28,145 and say why Myrtle was really fired. 167 00:06:28,214 --> 00:06:30,581 Wait, you're asking us to sign on for a plan 168 00:06:30,582 --> 00:06:31,948 where Jeff is the key? 169 00:06:32,233 --> 00:06:34,214 I mean, if it was any guy named Jeff I'd be skeptical, 170 00:06:34,215 --> 00:06:35,613 but he's not even one of the top Jeffs. 171 00:06:35,614 --> 00:06:37,355 I'm right here, guys. I'm on the phone. 172 00:06:37,423 --> 00:06:38,756 I stand by what I said. 173 00:06:38,825 --> 00:06:40,324 Couldn't they just say Jeff is lying? 174 00:06:40,393 --> 00:06:42,560 Yes, except that an e-mail went around 175 00:06:42,645 --> 00:06:44,512 listing all the employees over 70 176 00:06:44,597 --> 00:06:46,731 and how much money the company would save if they were fired. 177 00:06:46,799 --> 00:06:48,599 I don't have access to the corporate server anymore, 178 00:06:48,668 --> 00:06:49,800 but Laurie would on her phone. 179 00:06:49,869 --> 00:06:51,103 Bam, there's our proof. 180 00:06:51,104 --> 00:06:52,803 And how are you going to get her e-mail? 181 00:06:53,051 --> 00:06:56,212 That is the part that we have not figured out. 182 00:06:56,213 --> 00:06:58,042 Okay, well, then I assume you've figured out 183 00:06:58,111 --> 00:06:59,443 how to get Jeff past security 184 00:06:59,512 --> 00:07:02,246 or what to do if Laurie or Neil recognize him. 185 00:07:02,593 --> 00:07:04,775 Or how you're going to handle them turning off the cameras 186 00:07:04,776 --> 00:07:05,949 once Jeff starts speaking. 187 00:07:06,473 --> 00:07:09,770 So those are the other parts that we also haven't figured out yet. 188 00:07:09,856 --> 00:07:11,088 Mm, solid plan. 189 00:07:11,090 --> 00:07:13,943 I have to ask, is this the best day to make waves? 190 00:07:13,944 --> 00:07:16,627 Because I have to speak in front of everyone on the planet. 191 00:07:16,696 --> 00:07:18,529 Yeah, and do we even want Myrtle back? 192 00:07:18,766 --> 00:07:20,364 I mean, she kind of sucked. 193 00:07:20,724 --> 00:07:22,567 Did someone say my name? 194 00:07:22,635 --> 00:07:25,336 Could you just tell us ahead of time who all's on the phone? 195 00:07:30,977 --> 00:07:32,209 So are you sure being stuffed 196 00:07:32,278 --> 00:07:33,863 in a box in Styrofoam is safe? 197 00:07:33,949 --> 00:07:36,047 Yeah, it's totally safe. They've done studies. 198 00:07:36,115 --> 00:07:37,728 What kind of studies? 199 00:07:39,986 --> 00:07:42,496 Okay, I'm going to chat up the security guard to distract him 200 00:07:42,497 --> 00:07:44,188 while you drive the forklift into the store. 201 00:07:44,257 --> 00:07:46,372 Um, I don't know how to drive a forklift. 202 00:07:46,982 --> 00:07:49,226 Maybe you could do it and I could talk to the guard? 203 00:07:49,550 --> 00:07:50,561 You have zero charisma. 204 00:07:50,630 --> 00:07:52,386 How are you possibly going to chat up a guard? 205 00:07:52,534 --> 00:07:55,333 I'm a little worried I might run out of oxygen in here. 206 00:07:55,401 --> 00:07:56,150 On it. 207 00:07:57,370 --> 00:07:59,437 Hey! No! Wait! Ahh! 208 00:07:59,505 --> 00:08:01,188 There's your air holes, princess. 209 00:08:01,662 --> 00:08:02,701 Thank you. 210 00:08:04,677 --> 00:08:05,625 Hey, Laurie. 211 00:08:06,179 --> 00:08:08,846 Um, I made up this seating chart 212 00:08:08,915 --> 00:08:10,514 for the meeting today. 213 00:08:10,583 --> 00:08:12,682 I was going to do it in height order 214 00:08:12,745 --> 00:08:14,619 but then it got really female heavy in... 215 00:08:14,687 --> 00:08:17,438 None of this matters. I don't care where people sit. 216 00:08:18,044 --> 00:08:20,342 Okay wait, I have another question for you. 217 00:08:21,062 --> 00:08:21,797 Ah... 218 00:08:22,678 --> 00:08:23,941 Are you a lesbian? 219 00:08:26,566 --> 00:08:28,699 People always ask, how do I get enough protein? 220 00:08:28,768 --> 00:08:31,410 Well, I got two words for you, beans and nuts. 221 00:08:31,965 --> 00:08:32,951 I always tell people 222 00:08:32,952 --> 00:08:34,755 I'm nuts about beans and I'm beans about nuts. 223 00:08:34,810 --> 00:08:36,442 I mean that second half 224 00:08:36,443 --> 00:08:38,393 doesn't mean anything, but it sounds like something. 225 00:08:38,401 --> 00:08:40,190 It's more of a rhythm thing, you know? 226 00:08:40,237 --> 00:08:43,152 Just 'cause you were golfing with another woman. 227 00:08:43,153 --> 00:08:46,383 I mean, not that two women can't go golfing together. 228 00:08:46,452 --> 00:08:48,219 It just sort of felt like there was a little bit 229 00:08:48,287 --> 00:08:51,324 of a thing going on between the two of you. 230 00:08:51,913 --> 00:08:55,159 Anyway, if you're single, my veterinarian 231 00:08:55,228 --> 00:08:57,828 just broke up with her girlfriend 232 00:08:57,897 --> 00:09:00,668 and, um, you know... 233 00:09:01,367 --> 00:09:02,296 there is that. 234 00:09:03,169 --> 00:09:05,535 You can put cashew cheese on pretty much anything. 235 00:09:05,536 --> 00:09:07,408 And, I mean, truthfully, right now, 236 00:09:07,658 --> 00:09:10,717 we are in a nut cheese renaissance, which is amazing. 237 00:09:10,718 --> 00:09:13,377 There's so many different options, it's just like... 238 00:09:13,379 --> 00:09:15,600 She's really pretty. I mean, at least I think so. 239 00:09:15,601 --> 00:09:17,178 I don't really know what your type is. 240 00:09:17,247 --> 00:09:18,980 But we haven't really quite established 241 00:09:19,049 --> 00:09:20,870 whether or not you are a lesbian, 242 00:09:21,214 --> 00:09:23,051 'cause you're just staring at me. 243 00:09:23,103 --> 00:09:24,753 This is a conversation. 244 00:09:24,821 --> 00:09:26,922 You can jump right in. The water's warm. 245 00:09:26,990 --> 00:09:28,523 You know what, this is none of my business. 246 00:09:28,592 --> 00:09:29,891 Yeah, not really. 247 00:09:29,960 --> 00:09:31,793 You know what, my daughter's principal 248 00:09:31,828 --> 00:09:33,762 just came out, so that's another option. 249 00:09:33,830 --> 00:09:35,196 Just, back of mind. 250 00:09:35,265 --> 00:09:36,865 I mean, they can make milk out of 251 00:09:36,934 --> 00:09:39,100 cashews, almonds, soy. 252 00:09:39,136 --> 00:09:42,003 Then the grains, rice milk, quinoa milk. 253 00:09:42,072 --> 00:09:44,039 I mean how do you get milk out of quinoa? 254 00:09:44,107 --> 00:09:46,875 I have no idea about the process, but it exists. 255 00:09:46,944 --> 00:09:49,678 Ooh, we should disguise Jeff as Lana Del Rey. 256 00:09:49,746 --> 00:09:51,313 He already has long eyelashes. 257 00:09:51,381 --> 00:09:54,049 Ooh, that is true, but they still might recognize him. 258 00:09:54,117 --> 00:09:55,817 - You think? - Check it out. 259 00:09:55,886 --> 00:09:57,452 I got this camera patched into their feed 260 00:09:57,521 --> 00:10:00,021 so if they stop filming when Jeff starts talking, 261 00:10:00,090 --> 00:10:02,490 this little bad boy keeps going. 262 00:10:02,900 --> 00:10:04,626 Oh, I know, we could give him a wig. 263 00:10:04,695 --> 00:10:07,362 Yes! Chey, you are such a genius. 264 00:10:07,431 --> 00:10:09,864 Oh, stop it, you are the genius. 265 00:10:09,933 --> 00:10:11,171 - You are. - No. 266 00:10:11,172 --> 00:10:13,322 You know what, it actually was really tough to do. 267 00:10:13,323 --> 00:10:16,171 I had to figure out how to set up a router 268 00:10:16,256 --> 00:10:17,739 to transmit into their signal. 269 00:10:17,808 --> 00:10:20,041 Did someone ask you to do that? 270 00:10:20,317 --> 00:10:22,644 I'm just trying to be part of the plan. 271 00:10:22,679 --> 00:10:24,048 Aww... 272 00:10:25,234 --> 00:10:27,796 Feels weird to just be scrolling through someone's e-mails. 273 00:10:27,797 --> 00:10:30,035 Can't you just search some keywords? 274 00:10:30,120 --> 00:10:30,986 Like what? 275 00:10:31,095 --> 00:10:33,021 I don't know, ageism, discrimination. 276 00:10:33,090 --> 00:10:36,070 Oh, right, "Hey team, how's the ageism" discrimination going?" 277 00:10:36,071 --> 00:10:37,125 That's a good point. 278 00:10:37,453 --> 00:10:40,895 Oh, Jane Austen Superfan Convention Pics? 279 00:10:40,964 --> 00:10:42,464 That's probably not it. 280 00:10:42,532 --> 00:10:45,667 But, we should probably open it just to be safe. 281 00:10:45,736 --> 00:10:47,516 Yeah, let's not take any chances. 282 00:10:48,905 --> 00:10:50,238 Thanks. 283 00:10:50,307 --> 00:10:52,706 Hey, so this is Glenn, the general manager. 284 00:10:52,707 --> 00:10:54,309 Glenn, I've heard a lot about you. 285 00:10:54,378 --> 00:10:56,444 You have? What did you hear? 286 00:10:56,757 --> 00:10:58,413 It's just that there's another Glenn 287 00:10:58,482 --> 00:11:00,847 that works here and people mix us up. 288 00:11:00,848 --> 00:11:01,384 Oh. 289 00:11:01,385 --> 00:11:03,663 Glenn is nice, though. He's black. 290 00:11:04,454 --> 00:11:06,721 Not... not "he's nice, though he's black." 291 00:11:06,790 --> 00:11:09,001 Just he's very nice and very black. 292 00:11:09,459 --> 00:11:12,494 Maybe it would help if I did an impression of him for you. 293 00:11:12,562 --> 00:11:14,662 Yo, yo, Glenn, my man, can I get five... 294 00:11:14,731 --> 00:11:16,898 That's not necessary. 295 00:11:16,933 --> 00:11:18,425 We're good. Thank you. 296 00:11:19,870 --> 00:11:22,154 - He knows his people. - He's great. 297 00:11:22,539 --> 00:11:25,048 Not to be critical, Cheyenne, but I feel stupid. 298 00:11:25,338 --> 00:11:27,720 I think you look like a hot, skinny Hagrid. 299 00:11:27,878 --> 00:11:28,615 Ooh... 300 00:11:29,479 --> 00:11:30,701 That I can work with. 301 00:11:30,981 --> 00:11:33,098 Harry, 'ello Harry. 302 00:11:33,100 --> 00:11:35,359 Get me some eye of newt, Harry! 303 00:11:35,719 --> 00:11:37,152 Good, right? 304 00:11:37,220 --> 00:11:39,134 Hey, okay, they haven't found the e-mail yet. 305 00:11:39,213 --> 00:11:40,455 - What? - Don't worry. 306 00:11:40,490 --> 00:11:41,956 They're going to get it to you during the meeting. 307 00:11:42,025 --> 00:11:43,091 Don't freak out. You're going to be fine. 308 00:11:43,160 --> 00:11:44,747 You look incredibly stupid. 309 00:11:46,411 --> 00:11:47,079 Thank you. 310 00:11:51,153 --> 00:11:52,620 As you all know, 311 00:11:52,622 --> 00:11:55,289 a year ago this store was hit by a tornado. 312 00:11:55,806 --> 00:11:56,865 But they rebuilt. 313 00:11:57,584 --> 00:11:59,391 And the man leading that rebuilding 314 00:11:59,688 --> 00:12:02,411 is a man who represents the best of Cloud 9, 315 00:12:02,677 --> 00:12:03,877 Glenn Sturgis! 316 00:12:07,382 --> 00:12:09,293 Here you go, Glenn. 317 00:12:10,252 --> 00:12:11,904 Thank you, Neil. 318 00:12:12,754 --> 00:12:15,922 You know, I love this store. 319 00:12:15,991 --> 00:12:18,073 Cloud 9 is more than just... 320 00:12:32,641 --> 00:12:34,560 I'm sure it's hard to find the words. 321 00:12:35,577 --> 00:12:37,020 But let me just say on behalf of all of us... 322 00:12:37,021 --> 00:12:37,954 That wasn't me. 323 00:12:39,047 --> 00:12:40,728 I know. No, it's fine. 324 00:12:41,483 --> 00:12:42,549 It was him. 325 00:12:42,617 --> 00:12:46,073 So if you're laughing, you are laughing at our CEO. 326 00:12:47,120 --> 00:12:48,567 I'm... I'm sorry, Neil, go on. 327 00:12:48,568 --> 00:12:49,710 Um, okay. 328 00:12:50,363 --> 00:12:53,159 Okay, and, um, just for the record it wasn't... 329 00:12:53,228 --> 00:12:55,094 you know what, doesn't matter. 330 00:12:55,163 --> 00:12:56,400 Yeah, it doesn't matter. 331 00:12:56,401 --> 00:12:57,899 You had a human moment. 332 00:12:57,900 --> 00:12:59,897 Could have happened to anyone. This time it was you. 333 00:12:59,898 --> 00:13:01,267 I'm not the one who farted. 334 00:13:01,269 --> 00:13:02,902 Then how do you know what happened? 335 00:13:02,904 --> 00:13:04,020 For someone who's so innocent, 336 00:13:04,035 --> 00:13:06,480 you sure seem to have a lot of information. 337 00:13:06,482 --> 00:13:08,325 - You're the one who farted. - You farted. 338 00:13:08,326 --> 00:13:09,743 - No, you... - You farted! 339 00:13:12,547 --> 00:13:13,790 Thank you, Glenn. 340 00:13:19,821 --> 00:13:21,921 - He farted. - Yeah, yeah, sure. 341 00:13:21,990 --> 00:13:24,216 Right on me, and then I dragged it over here. 342 00:13:24,224 --> 00:13:25,529 Did you find anything yet? 343 00:13:25,530 --> 00:13:28,328 Well, she Postmated three times last night. 344 00:13:28,396 --> 00:13:29,696 Whoa. What's the story there? 345 00:13:29,764 --> 00:13:32,460 - We don't have a lot of time. - Oh, right. 346 00:13:32,461 --> 00:13:36,051 Oh, okay, minimizing costs by downsizing legacy employees. 347 00:13:36,052 --> 00:13:38,035 Yeah, that. Pr... that. Print that. 348 00:13:38,036 --> 00:13:40,840 On it. Print. 349 00:13:40,909 --> 00:13:43,309 Wait, she Postmated ramen this morning? 350 00:13:43,378 --> 00:13:44,822 Ugh, what's going on with her? 351 00:13:44,823 --> 00:13:47,881 Hi, I am interested in your decision-making process 352 00:13:47,949 --> 00:13:49,013 for new products. 353 00:13:49,014 --> 00:13:51,117 Ah, great question. We like to pay... 354 00:13:51,186 --> 00:13:52,407 Let's just say I'm an entrepreneur, 355 00:13:52,408 --> 00:13:53,720 which I am. 356 00:13:53,788 --> 00:13:55,452 I am the founder and CEO 357 00:13:55,453 --> 00:13:57,590 of Boob Cheese, cheese from humans. 358 00:13:57,626 --> 00:13:58,925 Now, breast milk is... 359 00:13:58,994 --> 00:14:00,226 Whoa, whoa, whoa, whoa. Where are you going? 360 00:14:00,295 --> 00:14:01,457 To the meeting. 361 00:14:01,458 --> 00:14:03,897 No, it's already started. I can't let anyone through. 362 00:14:04,163 --> 00:14:06,122 This is obviously going to be a game-changer. 363 00:14:06,123 --> 00:14:08,297 Lots of stores that this would be a great fit for, 364 00:14:08,298 --> 00:14:12,848 such as, for example, Target, Wal-Mart, Costco. 365 00:14:12,849 --> 00:14:14,729 No, but... but we'll be so quiet, 366 00:14:14,730 --> 00:14:16,876 and... and we've really been looking forward to this. 367 00:14:16,945 --> 00:14:18,885 Besides, I think there are some seats in the back. 368 00:14:18,886 --> 00:14:20,980 Well, you'd have to walk past the cameras 369 00:14:21,016 --> 00:14:22,815 to get there, so if you can figure out 370 00:14:22,884 --> 00:14:25,265 a way to like teleport there, 371 00:14:25,266 --> 00:14:27,654 or tunnel underneath, be my guest. 372 00:14:27,722 --> 00:14:29,389 I'm sorry, are you asking me 373 00:14:29,457 --> 00:14:32,525 to carry human cheese in our stores? 374 00:14:32,594 --> 00:14:36,362 Oh! I hadn't really... 375 00:14:36,414 --> 00:14:37,651 This is unexpected. 376 00:14:37,744 --> 00:14:40,255 Yes! Yes! Why not? Let's do it! 377 00:14:40,256 --> 00:14:42,402 Laurie, I promise nobody will notice us. 378 00:14:42,470 --> 00:14:43,603 No... no... no, Jonah, it's okay. 379 00:14:43,672 --> 00:14:45,137 We're fine. We're cool. 380 00:14:45,538 --> 00:14:46,440 We cool? 381 00:14:50,526 --> 00:14:52,178 The tunnel. 382 00:14:52,247 --> 00:14:54,314 The tunnel. 383 00:14:55,035 --> 00:14:57,193 Well, I think if you buy three packs 384 00:14:57,194 --> 00:14:59,884 of hot dogs and four packs of buns, 385 00:15:00,067 --> 00:15:01,955 you should have the right amount. 386 00:15:01,957 --> 00:15:03,690 All right, thank you. Well, you know, 387 00:15:03,758 --> 00:15:06,384 I can't think of a better way to end than that. 388 00:15:06,571 --> 00:15:08,127 So I want to thank you for... 389 00:15:08,196 --> 00:15:09,934 No, wait, I have a question! 390 00:15:09,935 --> 00:15:11,256 Uh... oh. 391 00:15:11,833 --> 00:15:15,112 I guess we have time for one more. 392 00:15:15,811 --> 00:15:16,428 Oh. 393 00:15:16,944 --> 00:15:18,679 One last question, huh? 394 00:15:18,680 --> 00:15:20,021 Guess I better make it a good one then. 395 00:15:21,875 --> 00:15:22,406 Ah... 396 00:15:23,429 --> 00:15:24,145 How... 397 00:15:25,154 --> 00:15:25,779 do... 398 00:15:26,209 --> 00:15:28,348 Oh, [bleep], Garrett says they're wrapping up. 399 00:15:28,416 --> 00:15:30,350 - We got to go. - Oh. 400 00:15:30,418 --> 00:15:32,380 I was born right here 401 00:15:32,381 --> 00:15:33,522 in St. Louis, 402 00:15:33,523 --> 00:15:35,555 and as you might know, 403 00:15:35,624 --> 00:15:38,580 St. Louis was originally established as a hub 404 00:15:39,160 --> 00:15:40,860 for river-based trade. 405 00:15:40,929 --> 00:15:41,828 What are you doing? 406 00:15:41,829 --> 00:15:43,662 I'm just telling Garrett we're hurrying. 407 00:15:43,663 --> 00:15:46,074 Well, don't text it. Just do the hurrying. 408 00:15:46,075 --> 00:15:50,503 ♪ Oh Danny ♪ 409 00:15:50,572 --> 00:15:54,878 ♪ Boy I love you ♪ 410 00:15:55,905 --> 00:15:58,339 ♪ So ♪ 411 00:15:58,713 --> 00:16:01,546 And that was my great-great grandfather. 412 00:16:02,384 --> 00:16:03,715 He's not relevant to this. 413 00:16:03,716 --> 00:16:06,953 Ugh, I touched rat droppings. I need to wash my hands. 414 00:16:07,022 --> 00:16:08,867 There's no time! Just don't touch your face. 415 00:16:08,868 --> 00:16:11,634 No! Now that's all I want to do. 416 00:16:11,635 --> 00:16:13,113 So, I'm 18, 417 00:16:13,628 --> 00:16:16,793 and I've woken up in Wahaca, covered in furs. 418 00:16:18,700 --> 00:16:20,291 You know what? Never mind. 419 00:16:20,292 --> 00:16:21,630 My question was about self-checkouts, 420 00:16:21,631 --> 00:16:23,528 and I just remembered you already answered it earlier. 421 00:16:23,529 --> 00:16:25,772 So I'm going to yield my time. Thank you. 422 00:16:27,609 --> 00:16:29,587 Well, this has been great. 423 00:16:29,878 --> 00:16:30,855 I want to thank you all... 424 00:16:30,855 --> 00:16:31,559 Hold on! 425 00:16:32,296 --> 00:16:33,880 I've got a question. 426 00:16:33,948 --> 00:16:36,082 Look, I'm really glad 427 00:16:36,134 --> 00:16:37,869 to see all this excitement from our employees... 428 00:16:37,870 --> 00:16:39,691 No, I'm not an employee. 429 00:16:40,061 --> 00:16:40,866 It's me! 430 00:16:44,453 --> 00:16:45,465 Jeff Sutton! 431 00:16:47,158 --> 00:16:48,692 Oh, right, I forgot for a second. 432 00:16:52,137 --> 00:16:53,421 I'm sorry, I don't... 433 00:16:53,960 --> 00:16:55,091 Jeff Sutton. 434 00:16:56,305 --> 00:16:58,593 I was the district manager before Laurie. 435 00:16:58,909 --> 00:17:00,595 I worked with you for 12 years. 436 00:17:00,751 --> 00:17:02,363 At the counter, I got your latte 437 00:17:02,365 --> 00:17:04,006 that time and you got my tea. 438 00:17:04,296 --> 00:17:04,849 Hmm. 439 00:17:05,343 --> 00:17:06,267 You know what? It doesn't matter. 440 00:17:06,269 --> 00:17:07,082 It's not about me. 441 00:17:07,083 --> 00:17:09,237 It's about another former employee 442 00:17:09,239 --> 00:17:10,571 named Myrtle Vartanian. 443 00:17:10,573 --> 00:17:11,772 Okay, you know what? 444 00:17:11,774 --> 00:17:13,074 I think we're really out of time here. 445 00:17:13,076 --> 00:17:14,942 Who's Myrtle Vartanian? 446 00:17:14,944 --> 00:17:16,577 Myrtle is one of our more 447 00:17:16,579 --> 00:17:20,364 experienced employees who was unfortunately let go 448 00:17:20,366 --> 00:17:21,916 due to performance issues. 449 00:17:21,918 --> 00:17:24,097 Except it wasn't because of performance issues. 450 00:17:24,098 --> 00:17:25,670 Oh! Jeff Sutton! 451 00:17:26,221 --> 00:17:27,622 Well, of course I remember you. 452 00:17:28,025 --> 00:17:29,388 Always drinking tea. 453 00:17:29,552 --> 00:17:31,376 Yes! Jeff Sutton, that's me. 454 00:17:31,658 --> 00:17:33,074 What is this? What's happening? 455 00:17:33,076 --> 00:17:33,970 It's not good. 456 00:17:33,972 --> 00:17:35,205 Myrtle. 457 00:17:35,375 --> 00:17:38,449 Yeah! Myrtle was an employee here, and... 458 00:17:38,450 --> 00:17:40,748 You know what? If I could ever persuade you 459 00:17:40,750 --> 00:17:42,218 to come back to Cloud 9, 460 00:17:42,919 --> 00:17:45,712 we could definitely use a guy like you in Chicago. 461 00:17:46,923 --> 00:17:47,943 Chicago? 462 00:17:48,565 --> 00:17:50,148 Hmm. Wow. 463 00:17:50,330 --> 00:17:53,199 - No, Jeff, no, no, no, no. - Yep. 464 00:17:53,364 --> 00:17:54,889 Anyway, you know what, I'm sorry. 465 00:17:54,890 --> 00:17:56,181 I interrupted you, didn't I? 466 00:17:56,182 --> 00:17:58,284 What were you saying about Myrtle? 467 00:18:03,606 --> 00:18:04,822 Myrtle was a gang member, 468 00:18:05,038 --> 00:18:07,330 and that's the reason we had to let her go. 469 00:18:08,361 --> 00:18:10,216 That's why you never trust a Jeff. 470 00:18:13,295 --> 00:18:14,665 What a weasel! 471 00:18:14,667 --> 00:18:16,047 Jeff or Neil? 472 00:18:16,048 --> 00:18:17,842 Jeff! And Neil! 473 00:18:17,843 --> 00:18:19,030 And Laurie, too. 474 00:18:19,031 --> 00:18:21,065 Just a whole company of weasels. 475 00:18:21,066 --> 00:18:22,111 Yeah. 476 00:18:22,759 --> 00:18:24,354 And you know what the worst part is? 477 00:18:24,355 --> 00:18:25,082 Myrtle? 478 00:18:25,715 --> 00:18:27,545 Yeah, of course, Myrtle. 479 00:18:27,547 --> 00:18:29,463 You know what the second worst part is? 480 00:18:29,465 --> 00:18:30,214 Huh? 481 00:18:30,216 --> 00:18:31,893 That I was stupid enough to think 482 00:18:31,894 --> 00:18:34,301 something might actually work out in this store. 483 00:18:34,842 --> 00:18:36,853 I always kind of feel like 484 00:18:36,938 --> 00:18:38,154 things are going to work out. 485 00:18:38,219 --> 00:18:39,544 Yeah, you do, don't you? 486 00:18:39,999 --> 00:18:41,859 What's wrong with you? 487 00:18:41,861 --> 00:18:44,316 Hey! There's my team. 488 00:18:44,317 --> 00:18:45,646 Oh, nice suit. 489 00:18:45,935 --> 00:18:47,815 Is that from our Benedict Arnold Collection? 490 00:18:47,817 --> 00:18:50,651 Look, I know how this promotion might look, 491 00:18:50,653 --> 00:18:52,069 but believe me when I tell you 492 00:18:52,071 --> 00:18:53,309 this is a good thing for all of us. 493 00:18:53,310 --> 00:18:55,023 How is you selling out good for us? 494 00:18:55,024 --> 00:18:57,928 Because now you have a man on the inside, at the top. 495 00:18:58,461 --> 00:19:00,745 The inside top, that's where you want to be. 496 00:19:00,747 --> 00:19:03,298 So, now you're going to use your power 497 00:19:03,299 --> 00:19:05,382 to help Myrtle get her job back? 498 00:19:05,384 --> 00:19:07,134 Exactly. Probably. 499 00:19:07,136 --> 00:19:09,067 I mean, we don't want to rock the boat too much at first. 500 00:19:09,068 --> 00:19:11,325 Guys, we're playing the long game here. 501 00:19:14,761 --> 00:19:17,301 I will see you at home. Great job today! 502 00:19:19,766 --> 00:19:20,745 Chill. 503 00:19:23,519 --> 00:19:24,900 I hope he enjoys his 504 00:19:25,307 --> 00:19:28,022 job with CEO Neil Farterson. 505 00:19:28,024 --> 00:19:30,084 'Cause he farted. 506 00:19:30,923 --> 00:19:32,319 - Hmm. - Yeah. 507 00:19:34,431 --> 00:19:34,992 Hey. 508 00:19:36,916 --> 00:19:38,699 So are we okay? 509 00:19:40,169 --> 00:19:40,885 Look... 510 00:19:41,569 --> 00:19:45,235 Uh, why don't we just start over? 511 00:19:46,747 --> 00:19:47,925 Fresh start? 512 00:19:48,184 --> 00:19:49,165 Fresh start. 513 00:19:51,590 --> 00:19:52,663 All right, so... 514 00:20:34,257 --> 00:20:36,640 Oh, my God. How many buttons do you have? 515 00:20:36,642 --> 00:20:37,725 A lot. 516 00:20:57,046 --> 00:20:59,597 Wait, do I need a... 517 00:20:59,599 --> 00:21:00,691 No, I'm already pregnant. 518 00:21:00,692 --> 00:21:02,016 Oh, right, that's awesome. 519 00:21:02,018 --> 00:21:03,517 - Yeah! - Great. 520 00:21:20,419 --> 00:21:22,703 Hey guys, look what's on. 37314

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