All language subtitles for 12.02 - The Day After the Wedding

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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:02,760 --> 00:00:05,340 The first thing I do after the wedding, 2 00:00:06,580 --> 00:00:09,780 even sometimes before I'm finished downloading, is I 3 00:00:09,780 --> 00:00:12,040 send the clients an email the morning after 4 00:00:12,040 --> 00:00:12,420 the wedding. 5 00:00:12,660 --> 00:00:14,480 And this is really important because I want 6 00:00:14,480 --> 00:00:16,780 to reset their expectations. 7 00:00:17,340 --> 00:00:20,160 Last time we communicated to them about how 8 00:00:20,160 --> 00:00:21,620 long they'd have to wait for their wedding 9 00:00:21,620 --> 00:00:25,560 photos was usually most likely the Skype. 10 00:00:26,360 --> 00:00:29,740 And the wedding itself is only the start 11 00:00:29,740 --> 00:00:30,940 of the creative process for us. 12 00:00:30,980 --> 00:00:32,460 It will be living and breathing your wedding 13 00:00:32,460 --> 00:00:34,500 for up to 12 weeks. 14 00:00:34,880 --> 00:00:37,040 And so I want to reset their expectations 15 00:00:37,040 --> 00:00:38,680 about that because often they've forgotten. 16 00:00:38,960 --> 00:00:41,380 So I send this email and there's a 17 00:00:41,380 --> 00:00:42,540 few key points in it, right? 18 00:00:42,620 --> 00:00:44,160 Obviously I'm going to talk a little bit 19 00:00:44,160 --> 00:00:46,460 about their wedding and how amazing it was. 20 00:00:46,680 --> 00:00:49,040 I'm also going to talk about we've got 21 00:00:49,040 --> 00:00:51,280 this massive job in front of us, but 22 00:00:51,280 --> 00:00:53,720 we're really excited to dive into it, but 23 00:00:53,720 --> 00:00:56,240 that good things come to those who wait. 24 00:00:56,680 --> 00:00:57,680 And we're going to get them a few 25 00:00:57,680 --> 00:01:00,280 sneak peeks as quick as possible, but they 26 00:01:00,280 --> 00:01:05,080 can expect all their images between January 1st 27 00:01:05,080 --> 00:01:06,720 and 3rd or something like that. 28 00:01:06,800 --> 00:01:08,940 I give them an exact date range. 29 00:01:09,160 --> 00:01:10,660 I don't even just say 12 weeks from 30 00:01:10,660 --> 00:01:10,760 now. 31 00:01:10,840 --> 00:01:12,580 I give them an exact date range so 32 00:01:12,580 --> 00:01:14,880 they can know when they can expect their 33 00:01:14,880 --> 00:01:15,160 images. 34 00:01:15,560 --> 00:01:17,660 And I usually pick the latest dates I 35 00:01:17,660 --> 00:01:19,720 possibly can so that if we're done earlier, 36 00:01:20,220 --> 00:01:21,640 it's more like we're over delivering. 37 00:01:22,200 --> 00:01:25,400 So this email has really curbed a lot 38 00:01:25,400 --> 00:01:28,160 of the questions that we get from clients, 39 00:01:28,520 --> 00:01:30,900 you know, especially right after the wedding and 40 00:01:30,900 --> 00:01:32,820 they're all excited to see their photos and 41 00:01:33,400 --> 00:01:34,720 do you guys have any sneak peeks for 42 00:01:34,720 --> 00:01:34,860 us? 43 00:01:34,880 --> 00:01:36,040 You don't even have to edit them. 44 00:01:36,160 --> 00:01:37,560 Just I really want to see something. 45 00:01:37,860 --> 00:01:40,480 This email prevents us from getting all those 46 00:01:40,480 --> 00:01:40,840 emails. 3213

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