Original subtitles

All right, so that is our pre-wedding

workflow.

So everything that takes place between the time

someone first lands on our website till their

actual wedding day.

And it's been very systemized and thought out.

And I will say that it is changing.

It's constantly changing.

Lenny and I are constantly changing the workflow

in reaction to feedback that we get from

clients or realizations that we haven't set expectations

properly or communicated something the right way.

So it is something that we're constantly tweaking.

And I wanna reiterate all those emails that

I sent out as well as the entire

workflow, the systemized workflow to the very detail

of what we write in the cards is

in that course manual for you guys to

take a look at and use as you'd

like.

But the main goal during this whole pre

-wedding period is to make sure that us

and our clients are on the same page.

We've put a lot of intention and effort

into making sure we've educated them on our

values and our process and what we do

and why we do it.

And then when the wedding day actually comes,

there's no big surprises, right?

There's no, hey, can you mimic this Pinterest

board for us?

Or can you get a picture of me

in my garter and turn the whole thing

black and white except for my red garter?

You know, we don't get requests like that

because we put so much intention and effort

into the education during this time period.

So we know there's always a lot of

questions when it comes to client experience and

workflow.

So make sure you bring those questions into

the Facebook group and we can answer them

there.