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Hi, I'm Brian Thompson, CEO of UnitedHealthcare.

He could have done a lot of good in this world.

Talented, very bright.

I knew Brian. Tragic.

[Kelly] And he was taken way too soon.

[school principal] Luigi Nicholas Mangione.

He was brilliant, valedictorian, and well-liked.

[Joseph] He suffers a life-changing injury

during a surfing accident.

[Casey] And it seems he has an enemy in his crosshairs,

and it is the insurance industry.

[Dan] And on the morning of December 4th,

based on everything we know from law enforcement,

it seems the paths of these two former valedictorians

were about to cross.

Earlier this morning, members of the Altoona Police Department

arrested Luigi Mangione

in the brazen, targeted murder of Brian Thompson.

[protesters chanting] Free Luigi! Free Luigi!

As soon as he was arrested, Luigi Mangione

became a hero to many.

Young women are writing him letters and throwing him kisses.

[court official] Guilty or not guilty?

Not guilty.

[Dan] Of course, the question now becomes,

who is Luigi Mangione?

[dramatic chord strike]

- [traffic noise] - [clock ticking]

[Dan] At 6:45 in the morning, there are not a lot of people

in Midtown, so it leaves an opportunity

for someone to spot someone pretty easily.

[Philip] Somebody that runs a multibillion-dollar corporation

and no one's protecting him?

I think that is just the biggest mistake I've seen

in the corporate security world.

[single gunshot blasts]

Good morning, everyone.

In Midtown Manhattan, early this morning,

50-year-old Brian Thompson, the CEO of UnitedHealthcare,

was shot and killed in what appears, at this early stage

of our investigation, to be a brazen targeted attack.

[reporter] The flags outside UnitedHealthcare in Minnetonka

are at half-staff today, as the healthcare insurance

giant mourns the death of one of their own.

[Kelly] I called them the "Leave it to Beaver" family.

They were always walking in, dressed-- dressed nicely,

good-looking family, a family I envied and hoped

and idolized because they were just wonderful people.

So outrageous that, you know, a businessman would be

gunned down in the street.

I haven't seen anything like that.

Was it a personal vendetta? Would it be a mob hit?

Did he owe people money?

Once the news broke that the killer had inscribed those

bullet shell casings with a magic marker with words,

"delay, deny, depose,"

that really narrowed down the motive.

They're the mantra of the insurance industry

for how you make money.

Deny the claims, defend them, depose anybody who tries to

continue their claim against you.

So once we knew that, it was clear this person

was a mission-oriented killer.

We want to begin with the intense search for the gunman.

A gunman is still on the loose.

A shocking murder getting national attention tonight.

We have upped the reward up to $10,000 for information.

We had gotten to a point where we felt that, um,

we needed the public's help, and that's why we released

the photograph and the video.

We have him from the shooting scene fleeing back uptown.

[Casey] We had him in a taxi cab.

We also had a clear vision of his face

at the hostel where he was staying-- those two clear photos

of his face were what alerted the customers and employees

at that McDonald's in Altoona, Pennsylvania.

The minute that they saw him in the corner

eating his hash browns, they called police.

Earlier this morning in Altoona, Pennsylvania,

members of the Altoona Police Department

arrested Luigi Mangione, a 26-year-old male.

We've recovered five fingerprints that match

our suspect from the water bottle that was recovered.

We have two fingerprints from a energy bar wrapper.

The same fraudulent New Jersey driver's license

that he presented as identification at the hostel

was the same identification that he presented

to the Altoona police officer at that McDonald's.

[Casey] As Luigi Mangione is being led into the courthouse

for his first appearance, it's almost like his world

crumbles in front of us.

[man] Luigi, did you do it?

He's shouting, and he's angry.

We, for the first time, see raw emotion on his face.

[reporter] Luigi Mangione.

- Luigi Mangione. - Luigi Mangione.

Of course, the question is, who is this guy?

[crew member] OK, whenever you guys are ready-- OK.

We are on High Street, which is the restaurant row

of Little Italy.

You leave Little Italy,

but Little Italy never leaves you.

The Mangione family, what more can I say?

I've known the family for at least 50 years.

They are, like, probably one of the most respected,

if not the most, respected family in the Italian community.

What a good-looking family.

I don't know about this whole situation here.

It doesn't make sense. There's something wrong here.

[Joe] They've got a big house on the golf course.

[crew member] All right, speeding.

I'm very close to his mom's side.

They're from the same neighborhood that we are.

Just, he looked like a Mangione,

and bright and cheerful and smiley,

and you knew who he was right away.

Shook my head.

This can't be happening.

[Giovanna] They were generous with their money.

They've given a lot to churches,

more than one hospital, GBMC, they would just do it

without expecting anything back.

They are the epitome of the American dream.

[Casey] He is born into this life of privilege.

Going back through his Reddit postings,

he seems to feel a little bit guilty about it.

I remember one time as a young child, playing with friends,

fantasizing, we each sketched our ideal dream home.

Everyone else drew intricate mansions.

I sketched the floor plan of a small, square house.

They thought I was weird.

I thought their mansions were full of lots of bullshit.

[Casey] Clearly, one of the best clues

that we're going to have about the psychology

and the background of Luigi Mangione

is his social media.

I contracted Lyme when I was 13

and started noticing mild cognitive declines when I was 15.

My symptoms were very minor at first.

I was able to excel in high school.

[Giovanna] He went to high school at the Gilman

High School, and that is a top-notch school.

And obviously he was brilliant.

[school principal] Luigi Nicholas Mangione.

[Giovanna] And well-liked and an honor student, valedictorian.

The class of 2016 is truly defined by its inventive,

pioneering mentality that accompanies a strong commitment

to Gilman tradition.

Throughout its time here at Gilman,

the class of 2016 has been coming up with new ideas

and challenging the world around it.

To achieve what he did in such a prestigious school that

he went to, it was a great accomplishment, and I was,

we're all so proud of him.

We're all so proud of him.

As I conclude my speech,

I have to remember that a valedictory, by definition, is a farewell.

It's been an incredible journey, and I simply

can't imagine the last few years with any other group of guys.

Thank you.

- [clapping] - [speaking indistinctly]

[Giovanna] And he also had enough smarts

to get into the University of Pennsylvania.

It's like, you don't,

you don't have to brag when that happens.

It speaks for itself.

[actor as Luigi] I'm an undergraduate, pursuing a degree

in computer science,

and I'm very interested in bioinformatics.

I knew he was headed toward, like, the engineering. He was good in math.

Both his parents are so smart,

both college graduates.

[Casey] We know from his writings

that even during college,

he still struggled with maladies and pain

and sleeplessness.

[actor as Luigi] Basically, I'm in bed for eight hours every night,

and I wake up feeling unrefreshed,

no matter how much sleep I get.

But imagine that in your early 20s,

no matter how much money you have,

suddenly you're experiencing a lapse in brain cognition.

He refers to a brain fog.

[actor as Luigi] The symptoms worsened exponentially last year

after my fraternity's very tame hell week.

I simply wasn't able to recover from a week of disturbed sleep.

It's absolutely brutal to have such a life-halting issue,

especially since the issue itself wears down the critical,

logical thinking mind you'd usually use to tackle it.

I used to play chess daily against my roommate.

I used it as a metric to see how the brain fog was improving.

Eventually, I just stopped,

since I could never remember any strategy.

He would use the same moves against me, day after day,

and I just wouldn't remember them.

The brain fog becomes almost an obsession with

Luigi Mangione, because it's something that

he can't overcome, no matter how wealthy he is.

[actor as Luigi] The people around you probably won't understand your symptoms.

They certainly don't for me.

As each test comes back negative,

the doctors won't have a [bleep] clue what's going on.

[Giovanna] I don't know what happened.

There was some type of a change.

Something happened to his mind.

[woman on radio] Person possibly shot in front of the Hilton Hotel.

In criminology, we very often conduct, after a horrific crime,

what we call a psychological, or reverse, autopsy.

We try to reconstruct the psychology of our suspect,

working backwards so that we understand

the trajectory of events.

[Dorian] I met Luigi, it was latter part of 2022.

[crew member] And mark.

My name's Dorian Wright, and I am a yoga instructor

and a studio owner.

He was just like a normal,

happy-go-lucky kind of 26-year-old guy.

I don't know what would motivate someone like that,

you know, to do something like that.

So, I created a co-living space in Honolulu during COVID,

and he applied to be a member.

He was excited to move to Hawaii.

He wanted to focus on his health, and he was looking

to make new friends.

It's incomprehensible that the person I knew

and was friends with could assassinate somebody.

[Dorian] When I looked at Luigi, I didn't see anything

out of the ordinary.

He was quite tall and very fit.

Every time he walked in, yeah,

all the women would look at him.

So, yeah, he was a head-turner for the women,

and even one of our teachers matched with him on Tinder.

[Joseph] It appears he suffers a life-changing injury

during a surfing accident that caused him a severe back injury,

and that's what may have put him on this path.

[actor as Luigi] Started when I first aggravated my spondy

one and a half years ago after surfing.

Yeah, spondy is a bony defect in the back part of the spine.

This piece of bone in the back that's normally attached to the spine

is not attached to the spine.

[actor as Luigi] My back and hips locked up after the accident,

and my whole lumbar/hips have been out of whack since.

Bladder and genital pain for the last year, on and off.

Luigi is typical of every patient in my practice.

You're bounced around the medical system,

nobody's telling you what is going on.

The repeatedly dashing hope induces depression.

[actor as Luigi] It was completely devastating as a young athletic person.

Seemingly, all I could read on the internet was that

I was destined to chronic pain and a desk job

for the rest of my life.

It was one of those interesting injuries where, you know,

one day he could perhaps be athletic and do something,

and then the next day just immobile and stuck in bed.

I knew he had to go home, back to the East Coast,

for a surgery.

[actor as Luigi] I had surgery two weeks ago because I had nerve issues.

He sent me some images of his x-rays postsurgery there

that just make you cringe,

three-, four-inch screws into somebody's spine.

[actor as Luigi] Surgery was painful for the first couple of days,

but I was shocked that by day seven, I was on literally

zero pain meds.

Obviously will be awhile until I get into rigorous activity,

but it was way less a big deal than I had anticipated.

[Casey] In his Reddit discussions

about his own back surgery,

someone else responds,

and immediately Luigi starts to coach this person

on how to get the surgery done.

[actor as Luigi] Keep trying different surgeons.

Tell them you are unable to work, do your job.

We live in a capitalist society.

I found that the medical industry responds to

these keywords far more urgently than you describing unbearable pain

and how it's impacting your quality of life.

And this is the first time in this back and forth about

the back surgery where Luigi states in social media,

"We live in a capitalistic society."

And it's a condemnation.

[suspenseful music builds]

[Casey] After his surgery, Luigi seems to go on

a pilgrimage, if you will, to Asia,

and enjoy and embrace a persona of the backpacker.

[actor as Luigi] In high school, I was fascinated

with the idea of living out of a tin can.

Well, not living that way,

but being able to survive in the wild using nothing more than

a survival kit small enough to fit in an Altoids can.

And it's a good reminder that we're able to go long periods

without needing many things.

[Casey] Remember, he has always had every advantage,

but now he wants to see how little he can live on.

[actor as Luigi] I suppose I've always been hyper obsessed with efficiency,

and I've never been materialistic.

Those traits have persisted into adulthood.

They are why I became an engineer.

In early 2024, Luigi Mangione

pops up again, and this time with a review on Goodreads

of the Ted Kaczynski manifesto.

[Dan] Ted Kaczynski was known as the Unabomber,

who had created fear for years by sending packages

that had bombs in them to various people

that he thought were part of the societal problem.

Luigi wrote a very positive review

of the Kaczynski Manifesto.

[actor as Luigi] It's easy to quickly and thoughtless write this off

as the manifesto of a lunatic

in order to avoid facing some of the uncomfortable problems it identifies.

He was a violent individual, rightfully imprisoned,

who maimed innocent people.

While these actions tend to be characterized as those

of a crazy Luddite, however, they are more accurately seen

as those of an extreme

political revolutionary.

There are gonna be some people who are gonna say,

"Why are you even amplifying this guy's views?"

And from a law enforcement perspective,

they're going to wanna know

as much as they can about the alleged killer,

including why he may have done it.

[actor as Luigi] A take I found online that I think is interesting,

"Peaceful protest is outright ignored,

"economic protest isn't possible in the current system,

"so how long until we recognize that violence against those

"who lead us to destruction is justified as self-defense?

"'Violence never solved anything' is a statement uttered

by cowards and predators."

It will be just 10 months from the time of that review

that he gets a gun and allegedly takes action.

[Gurwinder] Luigi reached out to me via email.

He was in Japan at the time,

and he said he was a longtime fan of my work.

So one of...

the articles that most resonated with Luigi was an article

that I'd written called

"Why Everything is Becoming a Game,"

in order to addict people to them.

And he had bought a $200 founding membership to my blog.

So, in May, we had a video call.

I remember that as soon as I saw him,

he gave me a big smile, and he was very enthusiastic.

He described Japanese culture as "peak NPC-ville."

NPC is a meme online, which means non-player character.

And it's a term that's been borrowed from

Dungeons & Dragons, and it refers to

characters in fictional worlds

that are not controlled by players,

but are controlled by

a computer program or by the Dungeon Master.

He believed people were increasingly living

automated lives.

It was a big concern of his.

I got the sense that maybe he

felt the lack of social connection himself,

that the people around him were

not on the same wavelength as him.

I followed up March, April, May, each month,

just a text message checking in, saying,

"Hey, bro, how you doing? What's going on?"

And didn't hear from him.

He didn't interact with any of my writing after June the 10th.

So it was the last time he was there.

He seems to have not interacted with really anybody else.

He seemed to have just sort of

gone dark, mostly, after that period.

[Casey] Six months, no one had heard from him.

His friends, his family, his parents.

[Giovanna] He isolated himself,

and there was no one there to guide him.

And then, you know, your mind goes off.

[Casey] And in his valedictorian speech, he thanks the parents.

Thank you for all the time and love

you've put into our lives.

You've instilled values in us, fed and clothed us,

and simply been there for us every step of the way.

[Casey] So fast-forward to the age of 25, 26,

he's not communicating with his parents.

He's shut them out.

Perhaps, in his mind, his family had become the enemy

because they were capitalists.

They were incredibly wealthy.

Cutting off communication with his parents was the only way

to keep these magical ideas in full float in his brain.

His parents would've been a reality check.

[Joseph] The shooter's mother had reported him missing

in San Francisco back on November 18th of 2024.

In my view, the fact that even his mother didn't know

where he was would seem to indicate he really had made

a big decision to prepare for this incident.

[actor as Luigi] To the Feds, I'll keep this short, because I do respect

what you do for our country.

And police say he even laid out his plans

in a short letter to the Feds and a spiral notebook,

both of which were found on him at the time he was arrested.

[actor as Luigi]

[Dan] It's not necessarily easy to know exactly where

a CEO will be at a particular time.

The fact that this conference was on the internet,

with the dates and the times,

allowed him to plot this

in exactly the way that he had wanted.

[actor as Luigi]

Seemingly appreciating that they are letting him know

exactly where Brian Thompson's going to be.

[Kelly] When I first heard the news, I was in disbelief.

It couldn't be the same Brian Thompson.

It-- it just couldn't be.

I remember him as a cute little kid.

I'm very good friends with his mother, Pat.

It's a heartbreak.

We are fortunate enough to know him so well

that the memories we have of him are very joyful.

He was very talented, very bright individual,

funny, had a sense of humor,

enjoyed life.

We have what's called Watermelon Day,

our annual celebration, where we serve free watermelon.

We have a parade in the morning,

and his mom is-- was known as the ticket lady,

so the Thompsons were well-known for Watermelon Day.

[Dan] Brian Thompson was also a valedictorian.

He was also an overachiever.

One of his classmates and his best friend said,

"He's probably the smartest kid in our class

and the smartest kid I've ever known."

Went to University of Iowa,

did very well in the business classes.

It's not easy, coming from a small town.

I kind of knew he was bound for great things.

[Dan] And ultimately made his way

to becoming the CEO

of a major healthcare division.

Hi, I'm Brian Thompson, CEO of UnitedHealthcare.

[Wendell] Brian Thompson did climb the corporate ladder

very successfully and relatively quickly at United.

[crew member] Wendell interview take one. Mark.

[clapperboard claps]

[Wendell] I was in the industry for 20 years,

and I'm not the industry's favorite person.

I think as we look over the long term of this

three-year period, it's important.

Brian Thompson helped that company, uh,

become very, very profitable and to be a Wall Street darling

for much of his tenure.

[actor as Luigi]

[Joseph] We have no indication that he was ever a client

of UnitedHealthcare, but he does make mention

that it is the fifth-largest corporation in America,

which that's possibly why he targeted that-- that company.

[Wendell] Once a year,

the executives go to New York City.

They stage this half-day program.

It's kind of like a dog and pony show

in which the executives tell investors

this is what our plans are for "profitable growth."

In the simplest sense, we're helping to accelerate

the transition from volume to value.

Just curious in terms of how that drives your thinking...

That's a great question, Scott. So maybe, Brian, if you might like to start.

And Brian Thompson was always very accomplished,

very well-spoken, very adept at answering their questions.

Certainly, from this vantage point, I feel very good about

the benefits that we've put in the marketplace,

the pricing, et cetera.

So I feel really good about where we're positioned.

[suspenseful music playing]

[Wendell] During the time that Brian Thompson was CEO

of UnitedHealthcare, a study of companies and their

denial rates showed that UnitedHealthcare

was at the top, if not the top, in terms of refusing or denying

coverage for treatments that patients needed.

And it's an example of what that company in particular

has been doing to satisfy

Wall Street's profit expectations.

[reporter] More than 150 people protested

at UnitedHealthcare headquarters today,

nearly a dozen left in handcuffs.

[protesters chanting]

[reporter] The organizers want United to stop denying claims.

I am a UnitedHealthcare Medicare disadvantaged member.

[Yolanda] I needed a surgery in January, a hysterectomy.

And roughly two days before the scheduled surgery,

I received a denial from UnitedHealthcare.

I was informed that the reason for the denial was that

the surgery was perceived as not medically necessary.

It was infuriating, it was frustrating.

We're making it easier for customers and consumers

to get the most out of their benefits.

[Yolanda] And I was frankly at a loss.

I didn't see a way forward.

My surgeon did fight for me, though.

I was able to have it as scheduled, but I did not know

until the day before.

United wouldn't do what they did

if there were consequences for their behavior.

We want the system to work better for everyone.

[Wendell] The subtext of that, of what he was saying, is that,

yeah, it would be great if you, if they could figure out

how to make the system work for all the stakeholders.

It's just simply not possible

because if you are making the system work better

and more smoothly for people enrolled in your health plans,

that means there's not as much money left over

to reward shareholders.

[Dan] At the time, there were reports that Brian Thompson

was under investigation for possible insider trading.

He reportedly is one of the executives,

and there's several that did share sales two weeks

before it was revealed that there was an antitrust

investigation launched by the DOJ into the company.

[reporter] He and multiple other UnitedHealth executives are

accused of offloading something like 15 million shares of stock

before the probe was announced.

Of course, once that investigation by the DOJ was

announced, the stock then plummeted.

[actor as Luigi]

He refers to healthcare companies as the mafioso.

He is clearly...

writing this for public consumption.

[Casey] So Luigi Mangione seems to go on a mission.

He has an enemy in his crosshairs,

and it is the insurance industry.

[Dan] And on the morning of December 4th,

based on everything we know from law enforcement,

it seems the paths of these two former valedictorians

were about to cross.

[actor as Luigi] I do apologize for any strife or traumas,

but it had to be done.

Frankly, these parasites had it coming.

We know that when he first arrived in New York City

at the end of November, he visited that hotel.

He definitely was casing the area.

The morning of the incident itself, we know that he

was at the hotel an hour prior.

As of right now, we think he acted alone.

[actor as Luigi]

[Joseph] He had over $5,000 worth of cash on him in $100 bills.

He paid everything in cash.

[actor as Luigi]

[Casey] CAD, which is computer aided design software,

to get a 3D ghost gun printed.

[Joseph] It's a semi-automatic pistol.

It had a suppressor on it that was also built on a 3D printer.

Every time he fired, the gun would jam.

So he would have to clear the malfunction to shoot again.

The recovered shell casings that we had at the scene

matched that gun.

[actor as Luigi]

He also discusses the contrast on whether or not using a bomb

to make his statement or to just kill the CEO by himself.

He states that if he used a bomb, that potentially

he might hurt some innocent people,

and that would take away from his message.

[actor as Luigi]

[Casey] Rosenthal is a New York Times writer who has written

extensively about the maladies of the insurance industry.

Michael Moore, the very famous

documentary maker, with his documentary "Sicko."

The intent is to maximize profits.

[man] You denied more people health care.

You got a bonus.

When you don't spend money on somebody,

it's a savings to the company.

[actor as Luigi] It's not an issue of awareness at this point,

but clearly, power games at play.

Evidently, I am the first to face it

with such brutal honesty.

[Casey] There seems to be a tremendous amount

of narcissism going on with Luigi Mangione.

You know, here I am.

I am so smart. I did this for a reason.

It had to be done, and I am the only person smart enough

and brave enough to do it.

[Dan] I think some people forget how...

cold-blooded this was.

This is a guy who was shot in the back.

One might've expected this accused murderer wanted to say

something to Brian Thompson before killing him, you know,

"You dirty rat, you-- you know, you're responsible

for the deaths of millions," et cetera.

But he didn't do that.

[Philip] It's the lone wolf theory.

That's what we fear the most is the lone wolf,

where he doesn't tell anybody what he's doing.

He travels by himself, he keeps a very low profile.

And he tracks down his prey and does his thing.

[broadcaster] Luigi Mangione, the man accused of killing

UnitedHealthcare CEO Brian Thompson,

is now in New York City

after waiving extradition from Pennsylvania.

Several police officers and even

the mayor of New York, Eric Adams,

accompanied Mangione.

[Eric] We're seeing the radicalization of our young people.

We're seeing our young people believing that the answer to

a problem is by using violence,

and I think it is the wrong way to go.

[broadcaster] Mangione is facing several charges,

including first-degree murder and furtherance of terrorism

and unlawful possession of a ghost gun.

[court official] Charging the crime of murder in the first degree

and other related charges.

How do you plead to this indictment, sir,

guilty or not guilty?

[Casey] He leans into the microphone to say the words clearly.

Not guilty.

"Not guilty"-- with a level of confidence.

Just... he's unperturbed by the whole process.

Like, "This is beneath me,

"I'm sorry, yes, I have to show up,

"and I have to go through all of this.

"But time will tell.

You will see this was necessary."

I'm very concerned about

my client's right to a fair trial in this case.

He's being prejudiced

by some statements that are being made

by government officials.

He's a young man,

and he is being treated like a human Ping-Pong ball,

like some sort of political fodder,

like some sort of spectacle.

He was on display for everyone to see in the biggest staged

perp walk I've ever seen in my career.

It was absolutely unnecessary.

This has to stop, and we're gonna fight these charges,

whether it's in the state or federal,

to the fullest extent.

Thank you, Your Honor.

[Dan] It sure seems to me his defense is not going to be,

"I didn't do it."

He could try insanity,

but I don't think he's going to.

I think he would refuse.

That would undermine his entire cause.

But as a practical matter, the defense is likely gonna

focus all on jury selection, trying to find people who will

sympathize or at least understand

why Luigi Mangione allegedly did what he did.

[protesters chanting] Free Luigi. Free Luigi.

[reporter] Well, reaction to Thompson's death has been swift

from people across the state and the country.

I knew Brian, um...

tragic.

Brian was a wonderful person with a big heart

and who lived life to the fullest.

Our hearts are broken, and we are completely

devastated by this news.

He touched so many lives.

I just want people to know that this

was a young boy who worked hard to be successful.

He could have done a lot of good in this world,

and he was taken way too soon.

[somber music playing]

[Dan] But Brian Thompson became completely

forgotten as a person.

He became the representative for the healthcare industry

that deserved to die.

Luigi Mangione dropped--

[audience cheering]

Yeah.

Luigi Mangione got a stunning amount of support.

Luigi Mangione, the suspect

in the shooting of the CEO of UnitedHealthcare,

who's become the hottest cold-blooded killer in America.

I'm not sure what this says about us.

Luigi Mangione was being treated as some sort of hero.

[radio caller] From what I know now, I'd say, yes, he is.

- [Dan] Seriously? - [radio caller] We'll see what the end outcome is.

- [Dan] You really think as a-- - [radio caller] Absolutely.

[Dan] He's accused of murder, and he's a hero.

[radio caller] Absolutely.

[Dan] I host a call-in radio show, and when I talked about

the fact that it is abhorrent

that people are trying to defend him,

almost every caller

called in to yell at me.

[radio caller] Well, what I got is, I guess you guys

just missed the real news

and the fact that there's tens of thousands of people

that are dying every year because of this damn greed.

- [Dan] So that justifies-- - [radio caller] It's gonna happen even more.

And I guarantee you won't find

a unanimous jury to convict this guy-- why?

Because he doesn't [bleep] deserve it.

I think it is shameful

to somehow blame Brian Thompson

for his own murder.

And that is what a lot of people are doing.

♪ CEOs come and go and one just went ♪

♪ The ingredients you gotta bake the cake you get, but ♪

People wanted somebody to scapegoat.

They found it in Brian Thompson, because he was the CEO

of the largest health insurance company in the US.

♪ There ain't no you in UnitedHealth ♪

♪ There ain't no me in the company ♪

[Gurwinder] And so they naturally saw a young man

like Luigi, who's a very handsome guy.

He's very charismatic.

He allegedly committed his crime in a very spectacular way,

so of course there were gonna be people who would

see him as a folk hero.

♪ Hey there Luigi you put bullets into Brian ♪

It was immediately clear to me why someone might have wanted

to kill this guy.

The December 4th legal committee wanted to give

a voice to all the people and the anger that they felt.

One $20 donor writes,

"NYPD officer here, we're rooting for you behind the scenes."

And then he goes on to describe a loved one who passed away

after insurance claims were denied.

One doctor who donated says, quote,

"I applaud Luigi for his courage, heart, and passion."

A nurse who donated $100 calls Luigi "a soldier of the people.

If anyone deserves a badge of honor, it is you."

I don't think it's possible to be the CEO

of a for-profit health insurance company

and not have blood on your hands.

[Yolanda] I understand the cord that was struck.

Just hearing the difficulties that others had...

prompted me to share.

The part about me not feeling sad is thinking about

the role

and the position and what that did.

I know that the CEO is not the person who looks at,

you know, individual claims, and yet there's policy there

that had significant consequences for the lives

of thousands of people and their families.

[Casey] Sometimes we talk about the "Robin Hood" syndrome,

This is off the charts.

[protesters chanting] Free Luigi. Free Luigi.

[Casey] People are donating to his defense fund,

even though he doesn't need any extra money.

Young women are writing him letters

and throwing him kisses.

♪ Taking a chance 'cause I like you a lot ♪

♪ So I'll give it a shot give it all that I got ♪

♪ La-dee-da-dee-da la-dee-da-dee-dee suddenly ♪

[Giovanna] They're trying to make him a hero.

No one is a hero that has to use this kind of

means to get a point across.

[Gurwinder] The thing is, is people aren't talking about

the US healthcare system.

People are talking about Luigi.

He's become a meme. People are focusing on Luigi.

Although he had this hatred of posturing, it does feel like

an act of posturing.

By killing, allegedly, again,

by allegedly killing Brian Thompson,

he's not going to fix

the healthcare system in the US.

It's just not gonna happen.

[Gurwinder] I think he was intelligent,

and he was somebody who genuinely wanted to help people.

And so it's just a great waste.

Nothing good has come of this.

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