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These are the user uploaded subtitles that are being translated: 1 00:00:11,920 --> 00:00:17,540 We meet again. 2 00:00:18,340 --> 00:00:21,180 Okay, so in the last episode we introduced 3 00:00:21,180 --> 00:00:24,120 branding and explored why it's important to have 4 00:00:24,120 --> 00:00:25,400 a target client in mind. 5 00:00:26,200 --> 00:00:29,240 Now for me understanding the importance of aspiration, 6 00:00:29,420 --> 00:00:31,159 the idea of selling an image and creating 7 00:00:31,159 --> 00:00:33,660 desire was a huge turning point for my 8 00:00:33,660 --> 00:00:37,360 business because brands that create an aspirational image 9 00:00:37,360 --> 00:00:39,060 can generally demand a higher price. 10 00:00:39,580 --> 00:00:42,080 Again it's all linked to my goals, 20 11 00:00:42,080 --> 00:00:45,720 weddings remember, and it starts with image curation. 12 00:00:46,980 --> 00:00:48,800 You see I don't want my couples to 13 00:00:48,800 --> 00:00:51,640 just aspire to my photography or my style 14 00:00:51,640 --> 00:00:52,140 of photography. 15 00:00:52,660 --> 00:00:54,200 I want them to aspire to the weddings 16 00:00:54,200 --> 00:00:56,560 that I show because if I can get 17 00:00:56,560 --> 00:00:58,860 them to connect with my photography and the 18 00:00:58,860 --> 00:01:01,640 weddings I show I create a stronger emotional 19 00:01:01,640 --> 00:01:02,200 connection. 20 00:01:03,140 --> 00:01:04,800 Remember these images from 2013? 21 00:01:06,380 --> 00:01:09,800 Again if I don't show aspirational weddings or 22 00:01:09,800 --> 00:01:13,060 aspirational clients or images where do my couples 23 00:01:13,060 --> 00:01:13,340 go? 24 00:01:14,480 --> 00:01:16,520 An example I touched on in the last 25 00:01:16,520 --> 00:01:19,020 episode is the influence of fashion within my 26 00:01:19,020 --> 00:01:21,400 wedding photography and I have to stress here 27 00:01:21,400 --> 00:01:23,860 I have nothing against anyone who decides to 28 00:01:23,860 --> 00:01:26,780 go down the formal and traditional route but 29 00:01:26,780 --> 00:01:29,220 when it comes to recognizing target clients this 30 00:01:29,220 --> 00:01:31,860 is just one small example of the thought 31 00:01:31,860 --> 00:01:35,380 process behind my image curation and it concerns 32 00:01:35,380 --> 00:01:37,080 rented tailed suit jackets. 33 00:01:37,560 --> 00:01:40,000 Again nothing wrong with anyone who wishes to 34 00:01:40,000 --> 00:01:42,100 go down that route but I'm very aware 35 00:01:42,100 --> 00:01:44,040 that my target client won't do that. 36 00:01:44,720 --> 00:01:46,880 He'll likely have a bespoke suit made or 37 00:01:46,880 --> 00:01:48,400 go off the peg from designers such as 38 00:01:48,400 --> 00:01:49,480 Paul Smith, Tom Ford. 39 00:01:50,200 --> 00:01:52,460 So if I'm trying to target that client 40 00:01:52,460 --> 00:01:54,540 it would be jarring to show a groom 41 00:01:54,540 --> 00:01:56,040 who has opted to rent a tailed suit 42 00:01:56,040 --> 00:01:57,720 jacket within my portfolio. 43 00:01:58,960 --> 00:02:00,580 And to illustrate this point I want to 44 00:02:00,580 --> 00:02:01,900 show you an advert from Land Rover in 45 00:02:01,900 --> 00:02:02,320 2018. 46 00:02:03,000 --> 00:02:05,840 An advert that couldn't better demonstrate aspirational branding. 47 00:02:06,600 --> 00:02:07,080 Here it is. 48 00:03:03,870 --> 00:03:06,210 introducing the new Range Rover Velar. 49 00:03:07,590 --> 00:03:09,310 Land Rover above and beyond. 50 00:03:13,310 --> 00:03:16,270 So first off genius. 51 00:03:16,850 --> 00:03:18,930 I remember watching that for the first time 52 00:03:18,930 --> 00:03:21,630 and even now having hosted 15 plus workshops 53 00:03:21,630 --> 00:03:23,750 where I've shown it I still think it's 54 00:03:23,750 --> 00:03:24,390 clever branding. 55 00:03:25,150 --> 00:03:27,330 And this goes way back to the 1970s 56 00:03:27,330 --> 00:03:30,030 when Land Rover who typically built rough-and 57 00:03:30,030 --> 00:03:32,690 -ready farm vehicles launched a new model of 58 00:03:32,690 --> 00:03:34,010 cars called Range Rover. 59 00:03:34,690 --> 00:03:37,830 Luxury and premium SUVs targeted at a very 60 00:03:37,830 --> 00:03:38,590 different audience. 61 00:03:39,290 --> 00:03:40,950 But what really struck me about this advert 62 00:03:40,950 --> 00:03:43,010 was never the car but it's the very 63 00:03:43,010 --> 00:03:45,870 careful selection and curation of the advert and 64 00:03:45,870 --> 00:03:48,410 in particular the home, the gated front and 65 00:03:48,410 --> 00:03:49,590 the enormous marble wall. 66 00:03:51,030 --> 00:03:53,330 Now the Range Rover Evoque shown in that 67 00:03:53,330 --> 00:03:56,490 advert starts from around £32,000 and I'm 68 00:03:56,490 --> 00:03:58,550 going to hedge my bets here and suggest 69 00:03:58,550 --> 00:04:01,050 that more people here watching this could afford 70 00:04:01,050 --> 00:04:03,290 to buy or lease that car than can 71 00:04:03,290 --> 00:04:05,450 afford to buy or get a mortgage for 72 00:04:05,450 --> 00:04:07,250 a house that has a giant marble wall 73 00:04:07,250 --> 00:04:08,030 on the driveway. 74 00:04:08,970 --> 00:04:10,390 So why choose it for an advert? 75 00:04:11,050 --> 00:04:12,590 Because people want to aspire. 76 00:04:13,030 --> 00:04:13,890 They want to dream. 77 00:04:14,370 --> 00:04:16,490 It makes them emotionally connect with the brand 78 00:04:16,490 --> 00:04:18,170 because that's what they dream of. 79 00:04:18,990 --> 00:04:20,329 They might not be able to afford the 80 00:04:20,329 --> 00:04:22,290 house but if they can own the car 81 00:04:22,290 --> 00:04:24,050 that's the next best thing, right? 82 00:04:25,650 --> 00:04:28,670 So now apply that same idea of aspiration 83 00:04:28,670 --> 00:04:31,810 and thought process to your business, your clients 84 00:04:31,810 --> 00:04:32,610 and previous weddings. 85 00:04:33,210 --> 00:04:34,670 I'd hope that some of you are now 86 00:04:34,670 --> 00:04:36,910 starting to think or remember those clients and 87 00:04:36,910 --> 00:04:38,690 those weddings that were standouts. 88 00:04:39,030 --> 00:04:41,010 They made you go wow, I want more 89 00:04:41,010 --> 00:04:41,490 of those. 90 00:04:42,150 --> 00:04:46,790 That's your target, that's your focus and one 91 00:04:46,790 --> 00:04:48,910 company we all know that do aspiration better 92 00:04:48,910 --> 00:04:51,450 than any other company is this one, Apple. 93 00:04:52,030 --> 00:04:53,810 If someone had told us 15 years ago 94 00:04:53,810 --> 00:04:55,710 how much people would pay for a phone 95 00:04:55,710 --> 00:04:57,670 we'd all think they'd lost the plot, right? 96 00:04:58,270 --> 00:05:00,430 But they do and even though they have 97 00:05:00,430 --> 00:05:02,510 a marketing budget greater than the GDP of 98 00:05:02,510 --> 00:05:05,630 Japan and employ thousands of people it doesn't 99 00:05:05,630 --> 00:05:06,950 mean you can't learn from them. 100 00:05:08,250 --> 00:05:10,530 So what is it about Apple aside from 101 00:05:10,530 --> 00:05:13,170 their products that creates such crazy levels of 102 00:05:13,170 --> 00:05:13,490 spending? 103 00:05:14,470 --> 00:05:16,490 The first for me is the simplicity of 104 00:05:16,490 --> 00:05:16,930 their brand. 105 00:05:17,530 --> 00:05:20,670 They avoid text heavy or complex marketing and 106 00:05:20,670 --> 00:05:21,470 why do they do that? 107 00:05:22,170 --> 00:05:24,390 Just ask yourself if the last time you 108 00:05:24,390 --> 00:05:26,310 visited a website that wasn't a news article 109 00:05:26,310 --> 00:05:28,250 and you read a couple of paragraphs of 110 00:05:28,250 --> 00:05:30,230 copy or the full item description. 111 00:05:30,970 --> 00:05:31,830 We don't do it. 112 00:05:32,590 --> 00:05:33,790 So is there really a need for you 113 00:05:33,790 --> 00:05:36,210 to write pages and pages of copy explaining 114 00:05:36,210 --> 00:05:37,550 yourself as a wedding photographer? 115 00:05:38,690 --> 00:05:40,790 The second is customer experience. 116 00:05:41,350 --> 00:05:43,710 Anyone who has ever visited an Apple store 117 00:05:43,710 --> 00:05:44,690 will recognize this one. 118 00:05:45,210 --> 00:05:47,330 Apple took customer experiences to a new level. 119 00:05:47,990 --> 00:05:49,550 They are beyond keen to help. 120 00:05:50,170 --> 00:05:51,590 You are greeted with a smile and made 121 00:05:51,590 --> 00:05:52,250 to feel welcome. 122 00:05:52,490 --> 00:05:53,630 They go above and beyond. 123 00:05:54,610 --> 00:05:56,470 It was a remarkable change from companies who 124 00:05:56,470 --> 00:05:58,790 would previously take your money for the sale 125 00:05:58,790 --> 00:06:00,470 then as soon as you were out of 126 00:06:00,470 --> 00:06:02,070 the door wash their hands of you. 127 00:06:03,390 --> 00:06:05,850 But how can we embrace customer experience? 128 00:06:06,730 --> 00:06:08,130 Well we can over deliver. 129 00:06:08,890 --> 00:06:11,090 We can deliver 700 images when you only 130 00:06:11,090 --> 00:06:12,510 promised 500 in your package. 131 00:06:13,110 --> 00:06:14,570 You can stay an extra hour or two 132 00:06:14,570 --> 00:06:16,150 in the evening beyond your package. 133 00:06:16,670 --> 00:06:18,610 You can smile and be nice all day 134 00:06:18,610 --> 00:06:18,890 long. 135 00:06:19,410 --> 00:06:21,290 You can send the couple a £50 print 136 00:06:21,290 --> 00:06:22,770 voucher when you deliver the full gallery. 137 00:06:23,570 --> 00:06:26,050 Number three, Apple appeal to emotion and lifestyle 138 00:06:26,050 --> 00:06:28,130 first before specification. 139 00:06:29,050 --> 00:06:30,910 They show people engaging or having a positive 140 00:06:30,910 --> 00:06:33,750 experience with their devices rather than shouting about 141 00:06:33,750 --> 00:06:35,110 memory size or battery life. 142 00:06:35,450 --> 00:06:37,410 This is the aspirational part. 143 00:06:37,730 --> 00:06:39,430 I want this watch because I want to 144 00:06:39,430 --> 00:06:40,470 be fit and in shape. 145 00:06:40,890 --> 00:06:43,970 I want this wedding photographer because... 146 00:06:43,970 --> 00:06:45,310 that's a question for you by the way. 147 00:06:46,050 --> 00:06:48,530 Ask yourself why would somebody want you? 148 00:06:48,930 --> 00:06:51,010 What is it about your work that stands 149 00:06:51,010 --> 00:06:51,690 out from others? 150 00:06:53,350 --> 00:06:54,870 Four, strong visuals. 151 00:06:55,590 --> 00:06:57,530 Apple also lead with strong imagery. 152 00:06:57,950 --> 00:07:00,090 They show their products visually and in the 153 00:07:00,090 --> 00:07:01,390 very best possible light. 154 00:07:02,070 --> 00:07:04,870 They embrace early design trends and often set 155 00:07:04,870 --> 00:07:05,990 them within their own right. 156 00:07:06,990 --> 00:07:09,570 For us that means showing our best work. 157 00:07:09,910 --> 00:07:11,450 That can be an image from last week 158 00:07:11,450 --> 00:07:12,830 or an image from six years ago. 159 00:07:13,230 --> 00:07:15,290 Your best is your best, not your most 160 00:07:15,290 --> 00:07:15,630 recent. 161 00:07:16,790 --> 00:07:18,090 But remember to stay current. 162 00:07:18,590 --> 00:07:20,870 Be inspired and influenced by art and design 163 00:07:20,870 --> 00:07:22,790 and don't forget to look outside of the 164 00:07:22,790 --> 00:07:23,770 industry for inspiration. 165 00:07:24,530 --> 00:07:26,070 You don't and shouldn't be looking at other 166 00:07:26,070 --> 00:07:27,590 wedding photographers for inspiration. 167 00:07:28,490 --> 00:07:30,870 And last but not least they focus on 168 00:07:30,870 --> 00:07:33,190 USPs, unique selling points. 169 00:07:33,670 --> 00:07:34,250 What are yours? 170 00:07:35,070 --> 00:07:37,610 For me it's unlimited coverage and that I 171 00:07:37,610 --> 00:07:39,070 stay way past the first dance. 172 00:07:39,770 --> 00:07:41,490 That I only shoot 20 weddings a year 173 00:07:41,490 --> 00:07:43,930 and I produce a high and consistent standard 174 00:07:43,930 --> 00:07:44,410 of work. 175 00:07:45,210 --> 00:07:47,890 And those USPs form the basis of work 176 00:07:47,890 --> 00:07:49,450 I choose to show within my brand. 177 00:07:50,170 --> 00:07:52,830 Those images strengthen and support those USPs. 178 00:07:53,590 --> 00:07:54,690 So what are yours? 179 00:07:55,130 --> 00:07:56,790 What makes you stand out from the crowd? 180 00:07:57,630 --> 00:07:59,150 I'll leave that one with you until the 181 00:07:59,150 --> 00:07:59,610 next episode. 12697

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