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We meet again.
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Okay, so in the last episode we introduced
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branding and explored why it's important to have
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a target client in mind.
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Now for me understanding the importance of aspiration,
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the idea of selling an image and creating
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desire was a huge turning point for my
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business because brands that create an aspirational image
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can generally demand a higher price.
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Again it's all linked to my goals, 20
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weddings remember, and it starts with image curation.
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You see I don't want my couples to
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just aspire to my photography or my style
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of photography.
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I want them to aspire to the weddings
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that I show because if I can get
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them to connect with my photography and the
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weddings I show I create a stronger emotional
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connection.
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Remember these images from 2013?
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Again if I don't show aspirational weddings or
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aspirational clients or images where do my couples
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go?
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An example I touched on in the last
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episode is the influence of fashion within my
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wedding photography and I have to stress here
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I have nothing against anyone who decides to
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go down the formal and traditional route but
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when it comes to recognizing target clients this
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is just one small example of the thought
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process behind my image curation and it concerns
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rented tailed suit jackets.
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Again nothing wrong with anyone who wishes to
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go down that route but I'm very aware
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that my target client won't do that.
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He'll likely have a bespoke suit made or
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go off the peg from designers such as
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Paul Smith, Tom Ford.
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So if I'm trying to target that client
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it would be jarring to show a groom
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who has opted to rent a tailed suit
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jacket within my portfolio.
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And to illustrate this point I want to
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show you an advert from Land Rover in
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2018.
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An advert that couldn't better demonstrate aspirational branding.
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Here it is.
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introducing the new Range Rover Velar.
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Land Rover above and beyond.
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So first off genius.
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I remember watching that for the first time
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and even now having hosted 15 plus workshops
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where I've shown it I still think it's
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clever branding.
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And this goes way back to the 1970s
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when Land Rover who typically built rough-and
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-ready farm vehicles launched a new model of
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cars called Range Rover.
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Luxury and premium SUVs targeted at a very
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different audience.
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But what really struck me about this advert
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was never the car but it's the very
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careful selection and curation of the advert and
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in particular the home, the gated front and
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the enormous marble wall.
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Now the Range Rover Evoque shown in that
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advert starts from around £32,000 and I'm
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going to hedge my bets here and suggest
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that more people here watching this could afford
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to buy or lease that car than can
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afford to buy or get a mortgage for
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a house that has a giant marble wall
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on the driveway.
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So why choose it for an advert?
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Because people want to aspire.
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They want to dream.
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It makes them emotionally connect with the brand
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because that's what they dream of.
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They might not be able to afford the
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house but if they can own the car
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that's the next best thing, right?
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So now apply that same idea of aspiration
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and thought process to your business, your clients
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and previous weddings.
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I'd hope that some of you are now
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starting to think or remember those clients and
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those weddings that were standouts.
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They made you go wow, I want more
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of those.
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That's your target, that's your focus and one
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company we all know that do aspiration better
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than any other company is this one, Apple.
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If someone had told us 15 years ago
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how much people would pay for a phone
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we'd all think they'd lost the plot, right?
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But they do and even though they have
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a marketing budget greater than the GDP of
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Japan and employ thousands of people it doesn't
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mean you can't learn from them.
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So what is it about Apple aside from
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their products that creates such crazy levels of
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spending?
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The first for me is the simplicity of
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their brand.
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They avoid text heavy or complex marketing and
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why do they do that?
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Just ask yourself if the last time you
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visited a website that wasn't a news article
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and you read a couple of paragraphs of
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copy or the full item description.
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We don't do it.
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So is there really a need for you
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to write pages and pages of copy explaining
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yourself as a wedding photographer?
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The second is customer experience.
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Anyone who has ever visited an Apple store
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will recognize this one.
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Apple took customer experiences to a new level.
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They are beyond keen to help.
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You are greeted with a smile and made
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to feel welcome.
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They go above and beyond.
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It was a remarkable change from companies who
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would previously take your money for the sale
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then as soon as you were out of
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the door wash their hands of you.
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But how can we embrace customer experience?
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Well we can over deliver.
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We can deliver 700 images when you only
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promised 500 in your package.
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You can stay an extra hour or two
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in the evening beyond your package.
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You can smile and be nice all day
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long.
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You can send the couple a £50 print
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voucher when you deliver the full gallery.
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Number three, Apple appeal to emotion and lifestyle
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first before specification.
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They show people engaging or having a positive
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experience with their devices rather than shouting about
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memory size or battery life.
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This is the aspirational part.
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I want this watch because I want to
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be fit and in shape.
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I want this wedding photographer because...
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that's a question for you by the way.
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Ask yourself why would somebody want you?
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What is it about your work that stands
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out from others?
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Four, strong visuals.
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Apple also lead with strong imagery.
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They show their products visually and in the
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very best possible light.
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They embrace early design trends and often set
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them within their own right.
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For us that means showing our best work.
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That can be an image from last week
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or an image from six years ago.
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Your best is your best, not your most
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recent.
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But remember to stay current.
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Be inspired and influenced by art and design
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and don't forget to look outside of the
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industry for inspiration.
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You don't and shouldn't be looking at other
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wedding photographers for inspiration.
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And last but not least they focus on
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USPs, unique selling points.
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What are yours?
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For me it's unlimited coverage and that I
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stay way past the first dance.
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That I only shoot 20 weddings a year
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and I produce a high and consistent standard
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of work.
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And those USPs form the basis of work
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I choose to show within my brand.
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Those images strengthen and support those USPs.
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So what are yours?
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What makes you stand out from the crowd?
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I'll leave that one with you until the
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next episode.
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