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Hello friends, how are things going?
I hope that this time the video that
I am going to record is recorded perfectly
and says coherent things.
And I'm saying this because it's the third
time I've recorded this video, simply because the
first video I recorded went very badly.
Yesterday I recorded the second and I already
thought it was fine, but when I started
editing it I realized that I was starting
to go too far, not to go deep
into the topic that I wanted to share
with you, and so we are going to
try to make this video the final one,
the third or the twentieth.
Okay, what I want to talk about today
is about that moment in which we received
a request from a couple and, well, we
are going to answer them, right?
And we are going to try to hire
that wedding, that is, with which we receive
an email and we are going to try
to get that couple for ourselves and that,
in short, we know how to hire them.
I mean, I want to dedicate this video
to that moment, right?
In the first answer that we offer and
we try to throw that hook so that
the couple stings and, in short, to be
able to have possibilities of getting to hire
that wedding in case we have that free
date, okay?
The first thing I should say or the
first thing I would like to say is
that, one, we are not, both Erika and
I, marketing specialists and if it has worked
for us so far, throughout this entire trajectory,
it has been because we have trusted our
style and we have believed that we had
a photographic quality to be able to hire
weddings or that the thing or that the
business will work, okay?
Two, and this is very important and it
will depend, I don't know what to say,
what I'm going to tell you now is
going to depend on the location or the
country in which you are.
I say this because experience tells me that
if, for example, you are in Latin America,
countries like Ecuador, Colombia, Mexico, for example, I
know that there is, well, it is very
normal, sorry, that couples directly call you, of
course, and ask you everything directly by phone,
if you are free, what are, for example,
the prices, but in Europe or in Spain,
or in our case, there is no phone
in which the couple can contact us or
anything similar, I mean, we reconduct everything so
that the couples contact us directly through our
contact form, I mean, there is no possibility
that they call us by phone to ask
us for availability and much less rates, because
we don't like to work that way and
we believe that that form is not adequate,
but of course, that's why I tell you
that depending on the geographical area of the
world in which you are, the culture is
different, the way of acting of the couples
is not the same either, with which what
I am going to say, that is, take
what you can take for your business and
if it works for you, perfect, okay?
I have already said all these little things
and so as not to mess up much
more, that I am already starting like in
the previous two videos, we are going to
start, with which we receive the email and
the first thing we are going to do
is quickly answer it, that is obvious, okay?
The way to act is to always try
to create an email as personal as possible,
in which we try to empathize, connect with
the couple, once we have already written a
few lines, we begin to include several videos
of our work, slides of some other weddings
similar to the couple that has contacted us,
that is, similar, sorry, to the type of
wedding that we have received or that we
can get to hire, okay?
And now comes perhaps the most interesting part,
at the end of the email, in the
past we used to include all services directly
with the different rates, the experience told us
or told us that this way of working
did not give us good results at all,
because I don't know if it has happened
to you, but we, or in our case,
for example, we received, well, we received, for
example, emails or requests and what believe me,
when we included, for example, the rates in
the same email, I think that in 85
% of the cases, or even sometimes in
80% or even it was crazy, we
did not have news of the couple again,
but no news, I mean, and what we
came to think, well, these requests are fake,
these boyfriends are real, they are wedding photographers
who pretend to be boyfriends, I mean, it
was as if they were ghost requests, that
is, that you sent an email and you
did not get an answer, with which we
decided to change everything a little and not
include the rates in the same email, in
the first email in which the couple requests
information from us.
What do we do or what do we
try to do?
In the last part of the email, simply
say that our range of prices ranges, for
example, from 3,000 euros to 5,000
or from 3,000 euros to 4,000,
I mean, we do not leave the possibility
of a closed price open, but we always
say, look, that is, our rates range between
3,000 and 4,000 euros, however, we
are open to knowing a little more about
your wedding and already, well, that is, to
make a budget that is most suitable for
the type of wedding that you are going
to have, but nevertheless, before giving you a
closed price, we would love to be able
to meet with you.
I mean, the email we send is still
nothing more and nothing less than an action
to meet with the couple.
Why this?
Because after the experience or what we have
lived, we know that the moment we are
face to face with the couple, the numbers
are reversed and we come to hire practically
when we are with the couple together, practically
I think it is 90% of the
cases.
What does this mean?
That we play with a certain advantage or
is it better for us to be able
to meet with the couple?
Why?
Because we have more possibilities of being able
to start that wedding, since otherwise it was
like a very nice email, very, very prepared,
with several types of wedding, everything very well
elaborated, but it was still, in a way,
we believe, we believe, our opinion is just
a little cold and distant.
At the moment we are in front of
the couple, we believe that the couple not
only realizes or is aware that we are
not only good photographers, but we are nice,
close people who are connecting with them perfectly
and ultimately that gives us a greater chance
to get to hire that wedding that we
would like to hire.
Therefore, as I tell you, the mission of
the email is that, to be able to
meet with them.
Regarding what I had told you about the
rates, I would like to specify something.
If, for example, your prices or your base
package starts at 3,000 euros, okay?
I mean, let's say that our base package
starts at 3,000 euros, okay?
We never say that our services go from
3,000 to 4,000, we always say
a little less, for example 2,500.
Do you understand why?
Knowing that it is not entirely true, we
try to hook up with the couple, we
try to get together with the couple, to
make them fall in love with our work
and with our way of being.
Why all this?
Because those 500 euros of difference, those 500
euros that we do not say the truth
at all, at the moment they may realize
that it has never happened, there has never
been a couple that has told us, hey,
in the first email you told us that
you were from 2,500 to 4,000,
no, no, no.
At the moment that we already show, for
example, rates and we say that they go
from, well, and they already see them, 3
,000, what are those 500 euros?
Once you have fallen in love with the
couple.
500 euros do not mean anything, I mean,
always in the email we throw a little
down and in the interview it is already
when we show the real prices.
At the moment that we have fallen in
love with them and at the moment that
you have fallen in love with a girlfriend,
then there is no longer, I don't know
what to say, 500 euros that mean nothing.
At a wedding, 500 euros is nothing.
That's why we started there, okay?
Simply things that I would like, well, that
I would like to indicate a little, add
a little, right?
When we show, for example, the rates, when
we are already together, okay?
Until we have not met the couple, either
virtually or physically, we do not show them.
And when, for example, we show them at
the end of the meeting, once we have
met them, we start to talk about everything,
mainly about life, we try to know a
little about their lives, mainly, that is, what
job they have, what their hobbies are, I
mean, we subtly start to talk a little
about life, about how they are doing, all
this.
Second, we begin to delve into the wedding,
then we begin to expose our work, I
always meet, we always meet with Erika, and
it is always Erika who, or the one
who attacks, for example, the bride, I am
the one in charge who attacks him, right?
I mean, we have a very established role
in which, a role established between boy and
girl, okay?
And it usually works really quite, quite well,
okay?
At the end of everything, to finish the
interview, only more or less, well, I mean,
at the end of the interview, sorry, we
already started showing the services and their respective
rates.
Until the end, there is no talk of
money at any time, but in that time,
that is, in that previous time, we have
already had time to empathize, to connect with
them, and it goes like twice as fast,
right?
And what, believe me, usually works quite well
for us, well, quite well, I play with
wood, right?
I just want to tell you that we
don't like to be together for two hours,
with a couple for three hours, I mean,
everything is so, that is, so prepared so
that in an hour, at most, we have
everything done, okay?
I mean, we are not going to try
to make that the never-ending story, I
mean, we are going to go straight to
the point, super cordial, but super direct, do
you understand me?
So that in an hour, I mean, no
one realizes that we have tried to go
all out against them and, ultimately, to hire
that wedding, okay?
And that is what I mainly wanted to
convey, right?
That, I mean, that we are not in
favor of sending rates in the same email
for the mere fact that the experience with
us, okay?
I mean, this does not mean that it
is the magic formula, that the experience that
tells us that it is better to get
together, and in fact, with some people who
are not dedicated to the wedding business, but,
I mean, we have friends who sell insurance
or who are dedicated to another type of
business, when we have talked, shared this, they
have always told us, it is what has
to be done, or it is what should
be done, or it is what the marketing
rules say that should be done, before releasing
a price, get together with the couple, but,
as I say, this is only based, this
is only based, sorry, on our experience, because
I know other colleagues, which I know usually
hire a lot of weddings, and they are
doing quite well, I am talking, for example,
about photographers like Serafín Castillo, like Pablo Laguía,
that I know that they, in the first
email, send rates, already directly, and they forget
everything, the wedding is finally hired or not
hired, I mean, each teacher has his book,
and consequently, this was only based, or it
is only based on our experience, and in
the country in which we reside, and the
type of couples we have, okay?
With which, if you are from Spain or
Europe, and you are fine as you do
so far, do not change, and if you
are from Latin America or from another part
of the world, and you do it the
same or in another way, and if it
continues to work, do not change, the only
mission of this video was to share with
you what has worked for us or has
worked for us since we have been doing
this for more or less four years, okay?
So I think I have recorded this video
better than the previous one, or than the
previous ones, I think it has been direct
and clear, and I hope you liked it,
and I hope it will help you.
So nothing else, friends, until next time, and
be good, bastards!
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