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I want to thank you, Carolina, for your
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time...
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No, sorry, your patience with me first.
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Your time and also the fact that from
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the first moment I proposed this to you,
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15 days ago, I told you, Carolina, do
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you want to be part of this whole
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story?
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You told me that I think you didn't
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take a second to say yes, which I
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thank you for.
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I've known my friend Carolina not more than
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seven or eight months ago, when she contacted
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me from TalkRepublic.
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If you don't know, wait, I want to
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share the screen.
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I would have liked to prepare this, as
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God commands, to show it in conditions, but
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I'm going to put it...
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You can find it both on the web
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and directly on Instagram, but I'm going to...
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Wait a second.
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Sorry, I wanted to prepare this in conditions,
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but as I told you, the couple has
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melted me alive.
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Okay, so, as I was telling you about
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TalkRepublic, and it's like I...
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I know Carolina, she contacts me, a girl
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I don't know, a girl from Miami, and
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she tells me she has a blog where
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she interviews her fellow photographers, and the interviews
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are in Spanish or in English.
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I'm always oriented, if I'm wrong, correct me,
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Carolina, I'm always oriented towards business.
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Of course, as many of you know, if
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this works for me economically, it's because I
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think I have a medium-sized photograph, and
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I believe it, so I hire weddings for
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that.
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But surely, if Carolina was here for a
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week, she'd think, look, Victor, you're wasting your
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time, because what you're doing, you could possibly
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make more, or maybe you'd see things...
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What would she say?
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But you're from the Stone Age, Victor, what
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the hell are you doing?
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So, I thought that in the three talks
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we've had so far, they've been 100%
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focused on photography.
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So, it's not that Carolina isn't focused and
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that she's not a wedding photographer, but she
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has a very interesting point, and she's twice
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as likely as we are, or at least
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as I am, when it comes to marketing
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and business strategies.
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So, I invite you, if any of you
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who haven't visited the TalkRepublic website yet, to
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go there, because if I'm not mistaken, I
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see that you publish weekly interviews of all
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kinds, of many styles, of photographers, right?
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I think that's how it is.
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That's right, that's how it is, you're right.
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And just to introduce her a little bit
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more, she's of Colombian origin, but I think
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she's been in Miami practically her whole life,
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so she has the good things about Latin
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blood, that warmth, that human warmth, and she
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also has the good things, without being disrespectful,
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the coldness of the gringos, I mean, the
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coldness when it comes to knowing how to
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negotiate, or knowing how to speak, or knowing
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how to manage all that, because we Latinos
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sometimes work more for the love of art
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than anything else, so, Carolina, I think she
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has all of that.
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So, well, thank you, Carolina, it's a pleasure
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for us, and I'm really sorry again for
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not meeting 15 minutes before the meeting.
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You don't have to apologize, no problem.
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There you go, the first tip for marketing,
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it's first the business, and first what it
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pays, so sometimes we have to be a
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little more with the clients, and well, that's
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what it is.
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The thing is, I mean, it's not an
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excuse, but with the boyfriend I met today,
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it's a second wedding, I mean, both of
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them had already gotten married, and they're getting
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married for the second time.
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Normally, the profile of the boyfriend I have
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is usually 35 and a half years old,
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but the boy, it was noticeable that he
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was 40-something, and she, about my age,
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40-something, right?
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But both of them are very well-preserved,
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and what I've noticed is that they're really
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into important business, and at the wedding, they
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told me that important people were coming, among
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others, a president of Spain.
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I mean, it's going to be a very
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important wedding, that's why I couldn't find the
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right way until it was 6.28 to
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say, hey, I have to go, okay?
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So, that's why...
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We have Carolina, and what I've prepared here...
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I'll ask you a few questions.
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I don't know if they'll be interesting or
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not.
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Normally, with all the guests we've had, or
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with almost all of them, I've tried to
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be a little bit, or maintain a kind
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of battle, in which, for example, if...
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For example, the first video was about vertical
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or horizontal photography.
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The photographers were right in front of me,
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they were vertical, and I was horizontal.
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It was about maintaining that spark.
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But with you, Carolina, since I have nothing
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to say about economics, what I'm going to
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ask you are damn questions, and, well, you'll
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give us your opinion, okay?
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Go ahead.
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A few very easy questions, and you'll tell
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us the first of all, okay, Carolina?
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A website, that is, to have a blog
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in conditions and everything, or is it better
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to have just an Instagram page?
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I'm telling you this because at the last
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wedding, at the penultimate wedding we got together,
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the videographers didn't have a website.
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They're really professionals, they weren't idiots.
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But what they did have was an Instagram
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page perfectly, okay?
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With all kinds of details, stories, and so
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on.
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And I asked them, why don't you have
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a website?
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And they said, it's useless.
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And I said, what, a contact form?
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And they said, well, Instagram.
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So, the first question is that, a website
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or Instagram?
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Look, for those who don't know me, who
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may have never heard of me, I'm a...
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How do you say it?
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I fight for the website.
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I think it's an extremely important tool in
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a business for certain things.
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The first one, obviously, because if you have
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a divine, spectacular Instagram page where all your
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clients reach you, well, that's a tool, right?
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But you have to have many tools.
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The website will help you get people who
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don't know you, let's say people who enter
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Google and ask, wedding photographer in Madrid.
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And if you have a good page, that
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is well structured, that has good content, they'll
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find you, right?
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So, that's the first thing.
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The second, maybe this can be a little
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controversial, you tell me, are they professional videographers?
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Okay, I believe it, I'm not saying they
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aren't.
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But there comes a point when you work
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on certain marriages, especially at a certain price,
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that if the client doesn't see you with
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a website, they won't think you're at the
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level they need.
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So, they'll say, yes, they have a very
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nice Instagram, but they don't have a website,
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it doesn't give us much confidence.
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So, the website helps us build trust with
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our future clients.
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The third, very important thing you said, a
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contact page.
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Yes, I get DMs on Instagram.
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Okay, perfect.
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But there comes a time when you have
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20, 30 clients.
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How do you have all this organized?
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If you don't have all this organized with
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a website that gets you directly to your
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email, where you can organize it, then at
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some point, you'll get in trouble.
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And the truth is that at some point,
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things will start to fail because we're human.
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And in a day, you don't have a
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way of really organizing it.
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And the last thing, which for me, is
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obviously also very, very important, is that, well,
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you're on Instagram, and I see that you
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just opened your Instagram, and you have, I
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don't know how many DMs, 100 likes, 56
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new followers.
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So, let's say that as a client, that
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I were your client, and I just go
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to your page, and I open my Instagram,
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and I have a lot of notifications and
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a lot of things, you're going to lose
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your attention.
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I'm not going to be thinking, oh, I'm
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going to look at Victor Lax's photos, but
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I'm going to look, oh, look, they sent
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me a DM, this person is talking to
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me.
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That's not what I want.
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I want that when my clients, or my
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future clients, want to do a business with
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me, I have all their attention.
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So, for me, and for what I teach,
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it's essential to have a website.
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In fact, I thought like you, and I
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have nothing to add, although sometimes, for example,
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I've said, fuck, it seems like...
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I'm stuck, friend, I'm working.
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Sorry, sorry.
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Okay, so, I've thought that the pace that
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Instagram is going at, it seems like it's
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the same website, but it's what I told
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the videographers, and it's what you said, right?
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I say, fuck, and if someone contacts you,
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how do they do it?
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Because there comes a time when I see
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that the messages on Instagram are not so
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clean, I mean, so easy to digest, and
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what you've said, right?
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In the end, when a friend writes to
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you, for example, a client, a photographer friend,
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your mother or your brother on Instagram, everything
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starts to mix, and it's out of control,
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okay?
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So, going with that, what sections do you
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think that should have a contact form?
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Okay, this is super important because this is
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where a lot of people make a lot
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of mistakes, right?
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Because one, they make them too short, that
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you don't have enough information to answer the
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client later, right?
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So, we see, for example, a form that
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says, name, wedding date, and message.
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Here you're losing, you don't know where they're
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going to get married, you don't know how
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many guests they're going to have, you only
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asked the name of one person, so you
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don't know the name of the couple to
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be able to send them a more personalized
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email of, hello, Pepita and Pepito, Pepita, Pepita,
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whatever.
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So, a very short thing, you're losing opportunity.
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There are other messages that are, other contacts
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that are so long that what you do
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is that the person is filling it out,
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and then they say, no, I mean, goodbye,
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bye.
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That the phone, that the address, that how
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they met, that please tell me, explain to
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me what you like the most about your
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partner.
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I mean, those are questions that are important,
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but all in due time.
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If you ask too many questions, what you're
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going to do is, what's the word I'm
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looking for in Spanish?
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Like, the person feels like, oh, this is
266
00:11:24,540 --> 00:11:25,620
a lot, I don't want to do it,
267
00:11:26,180 --> 00:11:27,140
they're going to go with someone else.
268
00:11:28,140 --> 00:11:29,820
So, important, what are we going to have?
269
00:11:30,000 --> 00:11:31,600
We're going to ask for the name of
270
00:11:31,600 --> 00:11:33,340
both, partner and couple.
271
00:11:34,380 --> 00:11:37,400
This part is very important because we're in
272
00:11:37,400 --> 00:11:38,720
the century, I don't even know what century
273
00:11:38,720 --> 00:11:40,840
we're in, but we're in the year 2021,
274
00:11:41,580 --> 00:11:46,000
in which, well, it's already extremely normal that
275
00:11:46,000 --> 00:11:48,200
same-sex couples get married, right?
276
00:11:48,520 --> 00:11:51,540
So, if you're a photographer who works with
277
00:11:51,540 --> 00:11:54,540
same-sex couples, please, I'm asking you, don't
278
00:11:54,540 --> 00:11:56,960
put in your contact, partner and couple.
279
00:11:57,620 --> 00:11:58,820
There's nothing else.
280
00:11:59,380 --> 00:12:01,260
You asked for a same-sex couple to
281
00:12:01,260 --> 00:12:03,700
go to a website and say, they have
282
00:12:03,700 --> 00:12:05,940
to ask themselves, wow, does this person work
283
00:12:05,940 --> 00:12:07,860
with same-sex people or not?
284
00:12:07,860 --> 00:12:10,420
So, for example, in my contact, I say,
285
00:12:10,640 --> 00:12:13,380
your name and your partner's name.
286
00:12:14,260 --> 00:12:16,380
Okay, so, there you have it.
287
00:12:16,380 --> 00:12:18,140
Yeah, I'm looking at my page.
288
00:12:18,140 --> 00:12:20,020
Let's look at Victor's, let's see what he
289
00:12:20,020 --> 00:12:20,180
says.
290
00:12:20,460 --> 00:12:21,900
He says girlfriend and boyfriend.
291
00:12:22,040 --> 00:12:23,240
If he says it like that, we're going
292
00:12:23,240 --> 00:12:24,580
to fix it right now.
293
00:12:25,540 --> 00:12:25,980
Name.
294
00:12:26,600 --> 00:12:27,740
You're just asking for one.
295
00:12:27,780 --> 00:12:29,960
So, I say name, and in parentheses, if
296
00:12:29,960 --> 00:12:31,840
you go to my page, it says, yours
297
00:12:31,840 --> 00:12:32,600
and your partner.
298
00:12:32,800 --> 00:12:34,100
I want to know what their names are.
299
00:12:34,700 --> 00:12:37,260
Then, obviously, email, for me, it's super important.
300
00:12:37,260 --> 00:12:40,420
For me, it's very important to ask for
301
00:12:40,420 --> 00:12:41,040
their phone number.
302
00:12:41,140 --> 00:12:43,120
Even though I'm not going to call them.
303
00:12:43,720 --> 00:12:44,920
I don't like to call them.
304
00:12:45,720 --> 00:12:46,880
I'll tell you what I do.
305
00:12:46,980 --> 00:12:48,680
But I want to, because sometimes they write
306
00:12:48,680 --> 00:12:49,480
your email wrong.
307
00:12:50,180 --> 00:12:51,720
And if they write your email wrong, how
308
00:12:51,720 --> 00:12:52,600
are you going to contact them?
309
00:12:52,680 --> 00:12:53,760
If you have their phone number, you can
310
00:12:53,760 --> 00:12:56,680
send them a text message saying, hey, I
311
00:12:56,680 --> 00:12:59,060
sent you a notification, but they returned the
312
00:12:59,060 --> 00:13:00,140
email because it doesn't come out right.
313
00:13:01,120 --> 00:13:02,580
Okay, so I have that.
314
00:13:03,040 --> 00:13:06,100
I'm, I like, this is a, maybe, yes,
315
00:13:06,240 --> 00:13:08,120
maybe not, but I like to gossip about
316
00:13:08,120 --> 00:13:08,760
them on Instagram.
317
00:13:09,000 --> 00:13:11,180
So, I ask for their name on Instagram
318
00:13:11,180 --> 00:13:12,460
so I can go look at them later.
319
00:13:12,920 --> 00:13:15,020
Most of the time, the accounts are private
320
00:13:15,020 --> 00:13:17,340
and I can't see them, but at least
321
00:13:17,340 --> 00:13:18,440
I get an idea.
322
00:13:19,160 --> 00:13:20,800
As you can see, I ask for their
323
00:13:20,800 --> 00:13:22,240
phone number and what time is the best
324
00:13:22,240 --> 00:13:23,040
time to call them.
325
00:13:23,300 --> 00:13:25,540
Then, I ask for the place where they're
326
00:13:25,540 --> 00:13:25,820
getting married.
327
00:13:26,120 --> 00:13:28,320
I want to know the farm, the place.
328
00:13:28,840 --> 00:13:31,180
I ask them how many guests they're going
329
00:13:31,180 --> 00:13:31,440
to have.
330
00:13:31,560 --> 00:13:33,840
I want to be mentally prepared to know
331
00:13:33,840 --> 00:13:34,780
if it's going to be a big wedding
332
00:13:35,260 --> 00:13:36,500
or a small wedding.
333
00:13:37,060 --> 00:13:38,920
I ask them, obviously, the day of the
334
00:13:38,920 --> 00:13:39,320
event.
335
00:13:39,800 --> 00:13:41,260
I ask how they found me.
336
00:13:41,400 --> 00:13:42,320
That's important to me.
337
00:13:42,580 --> 00:13:44,240
Usually, sometimes they say Google.
338
00:13:44,680 --> 00:13:46,740
They don't specify you, but I want to
339
00:13:46,740 --> 00:13:48,440
know who sent them.
340
00:13:48,600 --> 00:13:50,840
Maybe they say Victor Lax, so I can
341
00:13:50,840 --> 00:13:52,180
send a text message to Victor and say,
342
00:13:52,280 --> 00:13:54,220
hey, Victor, Pepita called me.
343
00:13:54,460 --> 00:13:55,220
I really appreciate it.
344
00:13:55,780 --> 00:13:56,040
Bye.
345
00:13:57,080 --> 00:14:00,080
And here's a little thing I teach my
346
00:14:00,080 --> 00:14:00,700
students.
347
00:14:00,700 --> 00:14:05,100
I ask them a simple question that they
348
00:14:05,100 --> 00:14:08,080
didn't expect to have to do with marriage.
349
00:14:08,820 --> 00:14:10,180
Why do I ask this question?
350
00:14:10,320 --> 00:14:13,020
I ask this question because, even though we
351
00:14:13,020 --> 00:14:16,000
want to think that we're the only photographers
352
00:14:16,000 --> 00:14:20,140
that future clients are hiring, they've probably filled
353
00:14:20,140 --> 00:14:21,660
out three or four forms.
354
00:14:22,420 --> 00:14:24,500
So, with this question, I want to break
355
00:14:24,500 --> 00:14:27,520
that pattern that comes to mind and make
356
00:14:27,520 --> 00:14:29,020
them stop for a second and say, I
357
00:14:29,020 --> 00:14:30,460
didn't expect this question.
358
00:14:30,880 --> 00:14:33,920
In this case, since I love television, I
359
00:14:33,920 --> 00:14:36,440
ask them, what's your favorite television show?
360
00:14:37,280 --> 00:14:39,680
And in parentheses, I put a joke here
361
00:14:39,680 --> 00:14:41,660
that says, God, please, it has to be
362
00:14:41,660 --> 00:14:44,380
Schitt's Creek or any nonsense show on Bravo.
363
00:14:44,860 --> 00:14:47,080
Bravo is a channel here in the United
364
00:14:47,080 --> 00:14:49,940
States where it's pure reality TV, pure garbage,
365
00:14:50,340 --> 00:14:52,500
but I love it, I see it.
366
00:14:52,800 --> 00:14:54,460
So, I ask them that question.
367
00:14:54,460 --> 00:14:58,140
Before, my question was if they were Game
368
00:14:58,140 --> 00:15:00,160
of Thrones fans, because I'm a big Game
369
00:15:00,160 --> 00:15:00,720
of Thrones fan.
370
00:15:01,240 --> 00:15:05,520
So, that question takes it out of the
371
00:15:05,520 --> 00:15:08,720
parameter they have and there's a personal connection
372
00:15:08,720 --> 00:15:10,280
that has nothing to do with weddings.
373
00:15:10,680 --> 00:15:13,140
And obviously, then I ask them, tell me
374
00:15:13,140 --> 00:15:15,600
a little more about your marriage or your
375
00:15:15,600 --> 00:15:16,400
family session.
376
00:15:16,840 --> 00:15:19,400
This, in general, sometimes we put it as
377
00:15:19,400 --> 00:15:20,280
a message.
378
00:15:21,120 --> 00:15:22,800
What does a message mean?
379
00:15:22,980 --> 00:15:24,620
I want to know prices, but then you
380
00:15:24,620 --> 00:15:26,580
ask them a question that is a little
381
00:15:26,580 --> 00:15:30,100
more personal, but not as personal as, for
382
00:15:30,100 --> 00:15:32,980
example, saying, what do you like most about
383
00:15:32,980 --> 00:15:33,580
your partner?
384
00:15:33,760 --> 00:15:35,300
How do they look in 20 years?
385
00:15:36,240 --> 00:15:38,420
You're asking them to think a lot, so
386
00:15:38,420 --> 00:15:40,480
let's leave it soft, okay?
387
00:15:40,980 --> 00:15:42,320
And at the end, show me the end
388
00:15:42,320 --> 00:15:43,800
of yours, for example, Victor.
389
00:15:44,840 --> 00:15:45,520
For example...
390
00:15:46,080 --> 00:15:47,020
Wait, wait, wait.
391
00:15:47,660 --> 00:15:49,560
What's your opinion on this?
392
00:15:50,200 --> 00:15:53,840
Look, I don't like to ask for budgets,
393
00:15:54,020 --> 00:15:55,120
and I'm going to tell you why.
394
00:15:56,120 --> 00:15:58,260
In general, people are getting married for the
395
00:15:58,260 --> 00:16:01,420
first time, and they really have no idea
396
00:16:01,420 --> 00:16:02,900
how much something costs.
397
00:16:03,480 --> 00:16:05,380
So, if you're at this moment, let's talk
398
00:16:05,380 --> 00:16:06,380
about something I don't know.
399
00:16:06,620 --> 00:16:08,400
Not long ago, I went to buy a
400
00:16:08,400 --> 00:16:08,700
plant.
401
00:16:08,940 --> 00:16:10,060
I don't know what it's called in Spain,
402
00:16:10,120 --> 00:16:12,660
a plant, a green thing that lives.
403
00:16:13,420 --> 00:16:15,660
I got to the nursery, and in my
404
00:16:15,660 --> 00:16:20,620
mind, I thought a plant cost $15 at
405
00:16:20,620 --> 00:16:20,840
most.
406
00:16:21,360 --> 00:16:23,540
So, I had a price in my mind.
407
00:16:23,840 --> 00:16:24,400
It's worth $15.
408
00:16:25,320 --> 00:16:27,060
When I got there, and the plant I
409
00:16:27,060 --> 00:16:29,860
wanted cost $200, I almost fainted.
410
00:16:30,800 --> 00:16:32,820
In my mind, I already thought it was
411
00:16:32,820 --> 00:16:33,240
worth $15.
412
00:16:34,820 --> 00:16:37,740
So, what you're doing there, when you ask
413
00:16:37,740 --> 00:16:40,420
for the budget, is you're creating a false
414
00:16:40,420 --> 00:16:42,280
expectation for your clients.
415
00:16:42,760 --> 00:16:45,040
Because here, someone who doesn't know about marriage
416
00:16:45,040 --> 00:16:47,240
can tell you, well, I don't know, $1
417
00:16:47,240 --> 00:16:47,400
,000.
418
00:16:48,040 --> 00:16:49,900
And then, when you show them your prices,
419
00:16:50,000 --> 00:16:51,620
and you start at $4,000, they're going
420
00:16:51,620 --> 00:16:53,880
to say, wow, that's too much.
421
00:16:54,060 --> 00:16:57,060
So, I prefer not to ask, because at
422
00:16:57,060 --> 00:16:58,640
the end of the day, we also know
423
00:16:58,640 --> 00:17:00,800
that budgets move.
424
00:17:01,460 --> 00:17:03,260
We're going to pay more for what we
425
00:17:03,260 --> 00:17:04,339
value more, right?
426
00:17:04,540 --> 00:17:06,200
We always say, no, I don't have money,
427
00:17:06,280 --> 00:17:07,980
I don't have money, but everyone has the
428
00:17:07,980 --> 00:17:09,540
latest iPhone that's worth a lot of money.
429
00:17:09,900 --> 00:17:11,599
We don't have money, we don't have money,
430
00:17:11,680 --> 00:17:13,440
but everyone has fashion shoes.
431
00:17:13,960 --> 00:17:16,319
So, I prefer not to ask that question.
432
00:17:16,900 --> 00:17:20,780
Yes, but for me, for example, what is...
433
00:17:20,780 --> 00:17:23,900
I might be wrong, Carolina, but what helps
434
00:17:23,900 --> 00:17:26,819
me, for example, is that if a partner
435
00:17:26,819 --> 00:17:30,000
tells me, for example, if my rates start
436
00:17:30,000 --> 00:17:33,860
at $3,000, for example, if I get
437
00:17:33,860 --> 00:17:35,840
a partner who tells me that her budget
438
00:17:35,840 --> 00:17:38,840
is $1,000, it helps me a bit
439
00:17:38,840 --> 00:17:40,780
to know that there's nothing to do there.
440
00:17:41,600 --> 00:17:44,940
It's more than likely, and it usually happens,
441
00:17:48,340 --> 00:17:50,940
when weddings are usually a bit of a
442
00:17:50,940 --> 00:17:53,900
target, or a bit lower, although this is
443
00:17:53,900 --> 00:17:56,680
a bit classist, or they get married in
444
00:17:56,680 --> 00:17:58,600
places with very few possibilities.
445
00:17:59,060 --> 00:18:01,820
I don't know if I'm explaining myself well.
446
00:18:02,080 --> 00:18:03,400
Of course, I understand you.
447
00:18:03,900 --> 00:18:06,340
That, I mean, there's a bit, obviously, it
448
00:18:06,340 --> 00:18:06,960
makes sense.
449
00:18:07,200 --> 00:18:08,540
What happens is that what I'm telling you,
450
00:18:09,220 --> 00:18:10,900
the budgets vary.
451
00:18:11,260 --> 00:18:13,100
One thing is what they think, another thing
452
00:18:13,100 --> 00:18:14,020
is what's really worth.
453
00:18:14,140 --> 00:18:15,980
So, it could be a couple who's getting
454
00:18:15,980 --> 00:18:18,740
married in a venue that's not the one
455
00:18:18,740 --> 00:18:20,920
you like, or that has a cheaper budget,
456
00:18:21,600 --> 00:18:24,240
and in their mind they say, I mean,
457
00:18:24,240 --> 00:18:25,580
we have $1,000 for photos.
458
00:18:25,940 --> 00:18:28,600
And then, when you talk to them, you
459
00:18:28,600 --> 00:18:30,980
show them your photos, you show them the
460
00:18:30,980 --> 00:18:33,540
value you add, and then they say, well,
461
00:18:34,000 --> 00:18:36,320
$1,000 really isn't what we want, so
462
00:18:36,320 --> 00:18:37,480
what we're going to do is we're going
463
00:18:37,480 --> 00:18:38,400
to expand the pot.
464
00:18:39,200 --> 00:18:41,080
It doesn't happen a lot, but it happens.
465
00:18:41,200 --> 00:18:43,420
I've had, for example, couples before who told
466
00:18:43,420 --> 00:18:44,880
me, no, look, my budget is $2,000,
467
00:18:45,260 --> 00:18:46,480
and when I talk to them and we
468
00:18:46,480 --> 00:18:47,980
get into the conversation, they say, oh, no,
469
00:18:48,120 --> 00:18:50,440
I mean, it's what it is, we have
470
00:18:50,440 --> 00:18:51,460
to raise the budget.
471
00:18:52,400 --> 00:18:54,760
So, another thing that happens when you ask
472
00:18:54,760 --> 00:18:56,480
them about the budget is that you, as
473
00:18:56,480 --> 00:18:59,720
a photographer, create an idea of the client
474
00:18:59,720 --> 00:19:00,860
that it is, right?
475
00:19:00,960 --> 00:19:02,460
And you just said it yourself, you say,
476
00:19:02,820 --> 00:19:04,600
oh, they tell me it's $1,000, I
477
00:19:04,600 --> 00:19:06,540
already know that they're like, no, my partner,
478
00:19:07,080 --> 00:19:08,560
you don't know them because you don't know
479
00:19:08,560 --> 00:19:09,200
them yet.
480
00:19:09,740 --> 00:19:10,440
No, you're right.
481
00:19:10,680 --> 00:19:12,680
So, it goes both ways.
482
00:19:12,880 --> 00:19:15,400
Obviously, if at this moment you, on your
483
00:19:15,400 --> 00:19:17,300
page, you ask about the budget and it's
484
00:19:17,300 --> 00:19:18,980
working for you, then leave it.
485
00:19:19,700 --> 00:19:21,100
That's how it is, there are things that
486
00:19:21,100 --> 00:19:22,860
work for you that won't work for me.
487
00:19:24,000 --> 00:19:25,800
What I say, I don't like to ask
488
00:19:25,800 --> 00:19:28,160
them because I don't want them to use
489
00:19:28,160 --> 00:19:30,440
that price as an anchor.
490
00:19:31,000 --> 00:19:32,500
That they say, well, I think it's $1
491
00:19:32,500 --> 00:19:33,920
,000, and when I show them that my
492
00:19:33,920 --> 00:19:36,120
prices start at $3,000, they say, wow,
493
00:19:36,560 --> 00:19:36,820
no.
494
00:19:37,740 --> 00:19:38,660
Yeah, I understand.
495
00:19:39,640 --> 00:19:41,220
And the last thing I'm going to say
496
00:19:41,220 --> 00:19:43,020
is that, for example, here's this button that
497
00:19:43,020 --> 00:19:45,360
you use that says send, right?
498
00:19:45,740 --> 00:19:46,020
Send.
499
00:19:47,320 --> 00:19:49,340
Víctor, that needs personality.
500
00:19:49,900 --> 00:19:53,800
Give me something more interesting.
501
00:19:54,160 --> 00:19:54,580
Can I do this?
502
00:19:55,140 --> 00:19:56,580
Yes, let's do this.
503
00:19:56,600 --> 00:19:58,840
I'm excited, I want to do it right
504
00:19:58,840 --> 00:19:58,960
now.
505
00:20:00,080 --> 00:20:01,320
Okay, okay, okay.
506
00:20:02,440 --> 00:20:04,300
Very good, Elsa, good appreciation.
507
00:20:04,300 --> 00:20:06,020
That's going to change, then.
508
00:20:06,200 --> 00:20:07,160
Go for it.
509
00:20:08,140 --> 00:20:09,380
Very good, very good.
510
00:20:09,480 --> 00:20:10,000
Let's continue.
511
00:20:15,330 --> 00:20:17,890
The next question is, are you in favor
512
00:20:17,890 --> 00:20:23,410
of sending all your tariff lists in the
513
00:20:23,410 --> 00:20:23,510
first email?
514
00:20:24,730 --> 00:20:27,110
Look, I've been in the wedding business for
515
00:20:27,110 --> 00:20:27,770
10 years.
516
00:20:28,370 --> 00:20:30,710
And obviously, this is a business that changes,
517
00:20:31,070 --> 00:20:33,170
and when you learn new things, you implement
518
00:20:33,170 --> 00:20:35,630
new things, and not everything has to be
519
00:20:35,630 --> 00:20:36,470
static, okay?
520
00:20:36,470 --> 00:20:37,810
What I mean is that what you do
521
00:20:37,810 --> 00:20:40,490
today, maybe in two years it won't work
522
00:20:40,490 --> 00:20:40,850
for you anymore.
523
00:20:41,270 --> 00:20:43,290
So, for the first eight years of my
524
00:20:43,290 --> 00:20:45,270
career, I was one of those who got
525
00:20:45,270 --> 00:20:48,910
a form question, and immediately I would answer,
526
00:20:49,190 --> 00:20:51,950
hello, Víctor and Erika, how nice that you're
527
00:20:51,950 --> 00:20:54,350
getting married, I'm available on your day, here's
528
00:20:54,350 --> 00:20:57,710
my tariff list, if you have any questions,
529
00:20:57,970 --> 00:20:58,910
let me know.
530
00:20:59,810 --> 00:21:01,910
For eight years, it worked for me.
531
00:21:02,470 --> 00:21:04,310
If you had a question, you'd call me,
532
00:21:04,370 --> 00:21:05,930
we'd talk, there were people who would say,
533
00:21:05,990 --> 00:21:09,010
yes, I want to close the business, and
534
00:21:09,010 --> 00:21:11,230
there were people from whom I never heard
535
00:21:11,230 --> 00:21:13,290
anything, what is called ghosting.
536
00:21:13,730 --> 00:21:16,150
They didn't answer me, no, it just didn't
537
00:21:16,150 --> 00:21:16,390
happen.
538
00:21:17,410 --> 00:21:20,210
Before the pandemic, in 2019, when I raised
539
00:21:20,210 --> 00:21:22,290
my prices and entered a market a little
540
00:21:22,290 --> 00:21:23,550
more...
541
00:21:23,550 --> 00:21:26,030
I don't work with a super luxury market,
542
00:21:26,330 --> 00:21:29,750
but I do work with a high-end
543
00:21:29,750 --> 00:21:30,130
market, right?
544
00:21:30,790 --> 00:21:34,650
So, I realized that the client needed a
545
00:21:34,650 --> 00:21:38,930
little more guidance, and since my prices were
546
00:21:38,930 --> 00:21:41,510
already at a higher level, sometimes just sending
547
00:21:41,510 --> 00:21:44,510
an email with, look, here are all the
548
00:21:44,510 --> 00:21:46,950
prices, left a lot of things in the
549
00:21:46,950 --> 00:21:48,450
imagination, which I didn't want to leave in
550
00:21:48,450 --> 00:21:48,870
the imagination.
551
00:21:49,490 --> 00:21:52,430
So, since I changed it, I've seen that
552
00:21:52,430 --> 00:21:57,730
I've had more success closing, I have fewer
553
00:21:57,730 --> 00:22:00,710
people who don't answer me, and it's much
554
00:22:00,710 --> 00:22:01,230
better for me.
555
00:22:01,610 --> 00:22:04,250
So, the way I do it nowadays is,
556
00:22:04,410 --> 00:22:07,830
someone comes to my contact, and I answer
557
00:22:07,830 --> 00:22:09,830
with an email saying, hi, so-and-so
558
00:22:09,830 --> 00:22:11,710
and so-and-so, nice to meet you,
559
00:22:11,810 --> 00:22:13,810
I'm available this day.
560
00:22:14,230 --> 00:22:15,890
Then I talk a little bit about the
561
00:22:15,890 --> 00:22:18,150
venue where they're getting married, I love the
562
00:22:18,150 --> 00:22:20,770
so-and-so hotel, it's a super cool
563
00:22:20,770 --> 00:22:20,870
hotel.
564
00:22:21,370 --> 00:22:22,670
Then I tell them a little bit about
565
00:22:22,670 --> 00:22:25,830
how I am, as a photographer, I tell
566
00:22:25,830 --> 00:22:28,350
them that I only work with 20 couples
567
00:22:28,350 --> 00:22:30,030
a year, to give them a little bit
568
00:22:30,030 --> 00:22:31,730
of a sense of what, are you going
569
00:22:31,730 --> 00:22:33,110
to be one of those 20 or not?
570
00:22:34,270 --> 00:22:36,730
And then I tell them, my prices for
571
00:22:36,730 --> 00:22:40,210
my photography packages are between this much and
572
00:22:40,210 --> 00:22:40,690
this much.
573
00:22:41,110 --> 00:22:44,050
What do you think if we make a
574
00:22:44,050 --> 00:22:44,490
call?
575
00:22:44,810 --> 00:22:45,510
What do you think?
576
00:22:45,950 --> 00:22:47,970
I don't leave this open for them to
577
00:22:47,970 --> 00:22:48,970
tell me when, right?
578
00:22:49,330 --> 00:22:51,830
If you leave it open, it will never
579
00:22:51,830 --> 00:22:52,170
happen.
580
00:22:52,670 --> 00:22:54,170
So, for example, if I get a call
581
00:22:54,170 --> 00:22:55,910
today, and I'm sending them an email and
582
00:22:55,910 --> 00:22:58,410
I tell them, if you're interested, I'm available
583
00:22:58,410 --> 00:23:01,970
tomorrow, I don't know what day, tomorrow, Wednesday,
584
00:23:02,270 --> 00:23:04,310
between this time and this time, or on
585
00:23:04,310 --> 00:23:06,150
Thursday, between this time and this time.
586
00:23:06,930 --> 00:23:08,730
90% of the people that I send
587
00:23:08,730 --> 00:23:10,650
the email to, answer me by saying, perfect,
588
00:23:10,830 --> 00:23:12,430
let's make an appointment tomorrow at this time.
589
00:23:13,050 --> 00:23:15,190
That's very interesting, because I leave it a
590
00:23:15,190 --> 00:23:17,050
little bit open, so that when they can,
591
00:23:17,210 --> 00:23:17,910
they can tell me something.
592
00:23:18,470 --> 00:23:21,770
Nothing, Victor, the more you leave things open
593
00:23:21,770 --> 00:23:24,790
for people to make a decision, the longer
594
00:23:24,790 --> 00:23:25,370
it will take.
595
00:23:25,370 --> 00:23:27,350
If you send me an email saying, Carolina,
596
00:23:27,530 --> 00:23:28,770
I'd love to talk to you, tell me
597
00:23:28,770 --> 00:23:30,830
when you can, in my mind, there's no
598
00:23:30,830 --> 00:23:31,710
urgency, right?
599
00:23:32,450 --> 00:23:33,890
I don't know, if I get married next
600
00:23:33,890 --> 00:23:35,710
year, we'll talk next week.
601
00:23:36,190 --> 00:23:38,550
And the more time you let go between
602
00:23:38,550 --> 00:23:42,230
the form of contact and the interview, many
603
00:23:42,230 --> 00:23:43,110
things can happen.
604
00:23:43,230 --> 00:23:45,590
Another photographer can come and take them away,
605
00:23:46,230 --> 00:23:48,650
they get tangled up, they forget, but if
606
00:23:48,650 --> 00:23:50,670
you tell them, look, I only work with
607
00:23:50,670 --> 00:23:54,290
20 couples a year, and I'm available tomorrow
608
00:23:54,290 --> 00:23:54,990
or Thursday.
609
00:23:54,990 --> 00:23:57,130
I give them two days, so that they
610
00:23:57,130 --> 00:23:58,550
can choose between those two days.
611
00:23:58,870 --> 00:24:01,990
Tell me what you think, there you go.
612
00:24:02,310 --> 00:24:05,170
Everything trying to control, I mean, giving them,
613
00:24:05,190 --> 00:24:08,430
obviously, an opportunity for them to choose, but
614
00:24:08,430 --> 00:24:11,590
I'm controlling how everything is being handled.
615
00:24:12,230 --> 00:24:14,110
Very well, I also do it like that,
616
00:24:14,570 --> 00:24:16,630
for the fact that, well, as you explained,
617
00:24:16,890 --> 00:24:18,250
so I'm not going to get more tangled
618
00:24:18,250 --> 00:24:23,410
up, but I asked you this question because
619
00:24:23,410 --> 00:24:26,510
on several occasions, I've had to say, I
620
00:24:26,510 --> 00:24:30,830
mean, when I've exchanged opinions with photographers like
621
00:24:30,830 --> 00:24:34,810
Rafim Castillo or even Pablo Laguía, when I've
622
00:24:34,810 --> 00:24:37,310
talked to them, I mean, for example, Pablo
623
00:24:37,310 --> 00:24:39,690
Laguía told me, no, no, I sent them
624
00:24:39,690 --> 00:24:41,850
everything from the first email, and I told
625
00:24:41,850 --> 00:24:43,510
him, but aren't you afraid that there's no
626
00:24:43,510 --> 00:24:43,950
feedback?
627
00:24:44,550 --> 00:24:47,030
And he told me, look, Víctor, I send
628
00:24:47,030 --> 00:24:48,550
everything, and the couple, I mean, I send
629
00:24:48,550 --> 00:24:49,030
everything, and I tell them to read it
630
00:24:49,030 --> 00:24:50,470
and contact me.
631
00:24:51,050 --> 00:24:54,970
Of course, that's why I asked you this
632
00:24:54,970 --> 00:24:58,330
question, because for me, both Pablo and Rafim
633
00:24:58,330 --> 00:25:01,530
are two photographers who, in terms of marketing,
634
00:25:01,690 --> 00:25:03,630
know how to move quite well, and much
635
00:25:03,630 --> 00:25:05,990
better than me, but in that, I did
636
00:25:05,990 --> 00:25:09,510
get a bit tangled up, like I wasn't
637
00:25:09,510 --> 00:25:12,130
entirely sure, or I didn't like that, and
638
00:25:12,130 --> 00:25:15,090
that's why, well, I asked you the question
639
00:25:15,570 --> 00:25:17,750
because you needed to know your opinion, right?
640
00:25:17,910 --> 00:25:19,910
To know, well, what it was.
641
00:25:20,350 --> 00:25:23,570
But the next question was, and it's already
642
00:25:23,570 --> 00:25:24,710
related to this, right?
643
00:25:24,710 --> 00:25:28,130
We're talking a bit about contact form, the
644
00:25:28,130 --> 00:25:31,610
meeting, well, the meeting in which you try
645
00:25:31,610 --> 00:25:34,110
to establish, on Wednesday, for example, let's say
646
00:25:34,110 --> 00:25:36,410
they accept you, but let's say you meet
647
00:25:36,410 --> 00:25:40,570
with them physically, although I once heard you,
648
00:25:41,430 --> 00:25:43,710
the person who invited me to do what
649
00:25:43,710 --> 00:25:46,730
you're saying, not giving a closed price, but
650
00:25:46,730 --> 00:25:50,230
a price for going from this to that.
651
00:25:50,350 --> 00:25:52,590
What you always told me, that the mission
652
00:25:52,590 --> 00:25:55,530
was to meet, well, it was to create
653
00:25:55,530 --> 00:25:59,070
a meeting, and the meeting was like a
654
00:25:59,070 --> 00:26:01,590
gift, when the couple arrived at your house,
655
00:26:01,810 --> 00:26:04,310
your office, your studio, you already had a
656
00:26:04,310 --> 00:26:05,470
70% chance of winning.
657
00:26:06,450 --> 00:26:08,730
It's likely that if you already have them
658
00:26:08,730 --> 00:26:11,550
in front of you, that 70%, well, you
659
00:26:11,550 --> 00:26:11,950
already have it.
660
00:26:11,950 --> 00:26:14,590
But let's say they arrive, they sit with
661
00:26:14,590 --> 00:26:17,290
you, you show them everything, you've invited them
662
00:26:17,290 --> 00:26:20,630
to the best coffee they've ever tried, everything
663
00:26:20,630 --> 00:26:22,530
is going very well, but the meeting is
664
00:26:22,530 --> 00:26:25,170
about to end, and they already tell you,
665
00:26:26,090 --> 00:26:28,830
Carolina, perfect, your work is incredible.
666
00:26:29,430 --> 00:26:30,990
You as a person and as a photographer,
667
00:26:31,230 --> 00:26:32,710
I mean, we have no doubts, but there's
668
00:26:32,710 --> 00:26:33,430
a little problem.
669
00:26:34,950 --> 00:26:36,870
You don't have a budget, you're going a
670
00:26:36,870 --> 00:26:37,110
bit.
671
00:26:37,370 --> 00:26:38,730
How do you conduct that now?
672
00:26:40,410 --> 00:26:43,410
Well, I'm going to tell you all here
673
00:26:43,410 --> 00:26:47,690
that suddenly my method is not very appreciated,
674
00:26:48,010 --> 00:26:53,190
because even though I'm very flexible with my
675
00:26:53,190 --> 00:26:54,910
clients, and I always try to give them
676
00:26:54,910 --> 00:26:57,750
the best, until they are my clients, I'm
677
00:26:57,750 --> 00:26:58,770
not going to do pirouettes.
678
00:26:59,170 --> 00:27:03,350
So I'm not one of those who bargain.
679
00:27:04,270 --> 00:27:05,990
If someone comes to me and says, look,
680
00:27:06,070 --> 00:27:10,190
Carolina, I think everything is spectacular, we really
681
00:27:10,190 --> 00:27:12,410
want to work a lot with you, but
682
00:27:12,410 --> 00:27:15,890
you don't have a lot of budget, then
683
00:27:15,890 --> 00:27:18,470
I always tell them, the first thing is
684
00:27:18,470 --> 00:27:20,710
to have empathy with the client, right?
685
00:27:21,250 --> 00:27:24,210
Then I say, I completely understand, I was
686
00:27:24,210 --> 00:27:25,990
also a girlfriend once, I also planned my
687
00:27:25,990 --> 00:27:28,870
marriage, I understand very well what there is,
688
00:27:29,070 --> 00:27:32,470
I never use the word budget, or budget,
689
00:27:32,970 --> 00:27:36,590
I always use the word financial comfort zone,
690
00:27:38,670 --> 00:27:40,870
because we already know that, first of all,
691
00:27:40,950 --> 00:27:43,290
budget sounds cheap, and second, we already know
692
00:27:43,290 --> 00:27:45,770
that people really invest in what they want,
693
00:27:45,950 --> 00:27:46,130
right?
694
00:27:46,490 --> 00:27:47,730
If they are telling me that they are
695
00:27:47,730 --> 00:27:48,810
going to get married in a place that
696
00:27:48,810 --> 00:27:50,330
I love, that I know more or less
697
00:27:50,330 --> 00:27:51,930
how much it costs, that they are paying
698
00:27:51,930 --> 00:27:56,130
more or less $300 per dish, and they
699
00:27:56,130 --> 00:27:57,650
have 200 guests, and they are telling me
700
00:27:57,650 --> 00:27:59,270
that they don't have $5,000 to pay
701
00:27:59,270 --> 00:28:00,930
for the marriage, it's because they don't find
702
00:28:00,930 --> 00:28:03,150
the value in me, right?
703
00:28:03,410 --> 00:28:06,150
So I tell them, the comfort zone, we
704
00:28:06,150 --> 00:28:08,210
all have one, I would really love to
705
00:28:08,210 --> 00:28:11,910
work with you, but the prices are set
706
00:28:11,910 --> 00:28:14,490
in a way that gives you enough value
707
00:28:14,490 --> 00:28:16,110
in what I am giving you.
708
00:28:16,690 --> 00:28:20,710
Unfortunately, I cannot make discounts because it would
709
00:28:20,710 --> 00:28:22,830
not be fair with the clients who have
710
00:28:22,830 --> 00:28:25,410
already paid me this rate, to give a
711
00:28:25,410 --> 00:28:26,290
discount to another person.
712
00:28:26,810 --> 00:28:28,990
So there I say, I'm not blaming myself,
713
00:28:28,990 --> 00:28:31,210
but it's like, look, there are other people
714
00:28:31,210 --> 00:28:33,590
involved, they have already paid that price, and
715
00:28:33,590 --> 00:28:34,650
I don't want to give them a bad
716
00:28:34,650 --> 00:28:34,830
impression.
717
00:28:36,130 --> 00:28:36,910
That's the first thing.
718
00:28:37,470 --> 00:28:39,930
And a personal question, at the moment that
719
00:28:39,930 --> 00:28:43,130
this happens, I mean, based on your experience,
720
00:28:43,370 --> 00:28:45,530
with the answer that you more or less
721
00:28:45,530 --> 00:28:49,930
give them, what is the percentage, I mean,
722
00:28:49,970 --> 00:28:51,450
in so much percentage, in which they have
723
00:28:51,450 --> 00:28:53,670
come to tell you, well, come on, yes,
724
00:28:53,770 --> 00:28:55,450
Carolina, come on, bring the contract that we
725
00:28:55,450 --> 00:28:57,330
signed, and the other percentage that they have
726
00:28:57,330 --> 00:29:00,450
told you, well, I don't know, 50-50.
727
00:29:00,650 --> 00:29:02,390
And usually it doesn't happen right there that
728
00:29:02,390 --> 00:29:03,690
they say, well, it's fine.
729
00:29:04,150 --> 00:29:06,310
They say, well, we're going to think about
730
00:29:06,310 --> 00:29:08,290
it, we're going to get numbers, and then,
731
00:29:08,770 --> 00:29:10,110
I hope that in that time that they
732
00:29:10,110 --> 00:29:12,750
are getting numbers, maybe they are interviewing other
733
00:29:12,750 --> 00:29:16,110
photographers, and they realize that, oh, no, there
734
00:29:16,110 --> 00:29:17,610
is a lot of value in what they
735
00:29:17,610 --> 00:29:18,770
are offering us, right?
736
00:29:19,650 --> 00:29:22,330
In business, we have to be willing sometimes
737
00:29:22,330 --> 00:29:23,230
to let people go.
738
00:29:24,170 --> 00:29:24,890
That's the truth.
739
00:29:24,890 --> 00:29:27,290
We are not here to please everyone.
740
00:29:27,730 --> 00:29:29,990
If I arrive at the airport, at the
741
00:29:29,990 --> 00:29:32,450
ticket of Air France, and I tell them,
742
00:29:32,950 --> 00:29:34,430
look, well, the truth is, I do want
743
00:29:34,430 --> 00:29:36,570
to travel in first class, but I only
744
00:29:36,570 --> 00:29:37,550
have $500.
745
00:29:38,250 --> 00:29:40,090
They're going to say, well, ma'am, I'm
746
00:29:40,090 --> 00:29:42,170
very sorry, it's not enough for you, goodbye,
747
00:29:42,850 --> 00:29:43,130
right?
748
00:29:43,650 --> 00:29:45,450
So, sometimes we think that in our business,
749
00:29:46,150 --> 00:29:48,210
it's different because we are the face of
750
00:29:48,210 --> 00:29:48,590
the business.
751
00:29:49,110 --> 00:29:50,990
We have to be strong sometimes and say,
752
00:29:51,310 --> 00:29:53,250
the numbers are the numbers, I put the
753
00:29:53,250 --> 00:29:55,870
numbers there because that's what I need to
754
00:29:55,870 --> 00:29:57,670
live, and I can't make a discount.
755
00:29:58,130 --> 00:30:00,170
Now, sometimes you don't have to make a
756
00:30:00,170 --> 00:30:01,810
financial discount, right?
757
00:30:02,150 --> 00:30:04,670
Sometimes what we can do is add value
758
00:30:04,670 --> 00:30:07,130
to the offer to make it a little
759
00:30:07,130 --> 00:30:08,430
more interesting, right?
760
00:30:08,750 --> 00:30:12,570
So, let's say that you and Erika are
761
00:30:12,570 --> 00:30:13,790
going to get married, and the truth is
762
00:30:13,790 --> 00:30:15,950
that I really like you, and I do
763
00:30:15,950 --> 00:30:17,810
want to work with you, because the truth
764
00:30:17,810 --> 00:30:20,070
is, you're going to have a party that
765
00:30:20,070 --> 00:30:22,090
I love, that I, as a photographer, am
766
00:30:22,090 --> 00:30:24,030
seeing, this is going to help me a
767
00:30:24,030 --> 00:30:27,050
lot because it's a new farm that I've
768
00:30:27,050 --> 00:30:28,310
never worked on, that is going to open
769
00:30:28,310 --> 00:30:29,650
doors to new clients.
770
00:30:30,270 --> 00:30:32,190
The couple is pretty, so I know that
771
00:30:32,190 --> 00:30:33,730
it's going to be useful for my portfolio.
772
00:30:34,510 --> 00:30:36,790
You can see that the details are going
773
00:30:36,790 --> 00:30:39,530
to be elegant because they're working with a
774
00:30:39,530 --> 00:30:41,650
planner that is the top of the city.
775
00:30:42,670 --> 00:30:43,710
So, suddenly, I'm not going to say, look,
776
00:30:43,790 --> 00:30:45,130
I'm going to give you a discount, but
777
00:30:45,130 --> 00:30:46,610
what I'm going to say is, look, what
778
00:30:46,610 --> 00:30:49,390
if we take collection number two, which is
779
00:30:49,390 --> 00:30:50,670
the one that works best for you because
780
00:30:50,670 --> 00:30:52,450
it has, I don't know, two photographers, blah,
781
00:30:52,470 --> 00:30:56,030
blah, blah, blah, blah, blah, and to make
782
00:30:56,030 --> 00:30:58,590
it a little better for you, since you
783
00:30:58,590 --> 00:31:01,350
want ten hours of coverage and this collection
784
00:31:01,350 --> 00:31:03,910
only has eight, I'll give you the two
785
00:31:03,910 --> 00:31:04,610
hours of coverage.
786
00:31:05,450 --> 00:31:09,010
There I'm not literally losing money because I'm
787
00:31:09,010 --> 00:31:10,230
already in the marriage.
788
00:31:10,430 --> 00:31:11,930
Staying two more hours is not going to
789
00:31:11,930 --> 00:31:14,290
imply more, but for the client, suddenly, if
790
00:31:14,290 --> 00:31:17,290
it's something like, wow, now I'm interested, why
791
00:31:17,290 --> 00:31:19,450
don't I have to pay extra for those
792
00:31:19,450 --> 00:31:20,070
two hours?
793
00:31:21,250 --> 00:31:21,350
Right?
794
00:31:21,590 --> 00:31:24,290
So, if the offer you're going to make
795
00:31:24,290 --> 00:31:26,530
is going to benefit you as a photographer
796
00:31:26,530 --> 00:31:29,530
in your business, take it.
797
00:31:29,750 --> 00:31:32,350
But if you're doing it simply to please
798
00:31:32,350 --> 00:31:34,270
a client, sometimes you have to say, look,
799
00:31:35,450 --> 00:31:37,150
I love it, I think it's very cool,
800
00:31:37,370 --> 00:31:38,550
but if it can't be done, it can't
801
00:31:38,550 --> 00:31:40,490
be done, and you have to move the
802
00:31:40,490 --> 00:31:41,950
page and another one will come tomorrow.
803
00:31:44,490 --> 00:31:47,280
It all depends a little bit on the
804
00:31:47,280 --> 00:31:49,160
family pressure you have.
805
00:31:49,560 --> 00:31:50,020
Obviously.
806
00:31:50,440 --> 00:31:52,780
A little bit of this, right?
807
00:31:53,220 --> 00:31:56,400
And as I was saying, for example, in
808
00:31:56,400 --> 00:31:59,460
the last talk we had, when you and
809
00:31:59,460 --> 00:32:03,360
I were together with Óscar Castro, Fer was
810
00:32:03,360 --> 00:32:06,880
also there, and Óscar said something very interesting,
811
00:32:07,870 --> 00:32:10,980
like saying, well, it also depends on how
812
00:32:10,980 --> 00:32:11,480
you catch me.
813
00:32:11,480 --> 00:32:14,660
If he catches me with a lot of
814
00:32:14,660 --> 00:32:17,700
marriages for next year, I have that mattress,
815
00:32:17,860 --> 00:32:20,080
I can even raise the rates, or I
816
00:32:20,080 --> 00:32:22,500
can afford to have a couple.
817
00:32:22,620 --> 00:32:24,280
No, I'm not giving you a free hour.
818
00:32:24,680 --> 00:32:28,480
There's no free hour, because you don't need
819
00:32:28,480 --> 00:32:30,980
it, because you know you're doing very well
820
00:32:30,980 --> 00:32:34,200
with the contracts, and it's the offer, well,
821
00:32:34,460 --> 00:32:36,940
the demand, that's how it goes, it can
822
00:32:36,940 --> 00:32:38,260
swing, of course, I understand.
823
00:32:38,260 --> 00:32:41,220
But the goal is that whenever we're doing
824
00:32:41,220 --> 00:32:45,440
marketing for our business, it's knowing that we're
825
00:32:45,440 --> 00:32:47,000
going to be able to reach our goal
826
00:32:47,000 --> 00:32:48,640
without having to bargain, right?
827
00:32:48,980 --> 00:32:51,760
The moment, obviously, and obviously this is very
828
00:32:51,760 --> 00:32:55,460
personal, but we're talking about a general topic,
829
00:32:55,660 --> 00:32:55,800
right?
830
00:32:57,540 --> 00:32:59,960
You have to know when you say, yes,
831
00:33:00,080 --> 00:33:01,720
I can, or I can't, because the moment
832
00:33:01,720 --> 00:33:04,980
you start giving discounts, the moment you start
833
00:33:04,980 --> 00:33:08,440
panicking, like, wow, on 2022, if I only
834
00:33:08,440 --> 00:33:11,700
have three marriages, and I start panicking, that's
835
00:33:11,700 --> 00:33:13,940
when we start making mistakes in marketing and
836
00:33:13,940 --> 00:33:14,760
mistakes in the business.
837
00:33:15,060 --> 00:33:17,240
That's when you start giving discounts to couples
838
00:33:17,240 --> 00:33:18,660
who didn't need a discount.
839
00:33:19,040 --> 00:33:20,720
You get to the marriage and you realize
840
00:33:20,720 --> 00:33:23,860
that they have an orchestra of 35 musicians,
841
00:33:24,300 --> 00:33:28,180
a seven-story cake, so you start getting
842
00:33:28,180 --> 00:33:31,560
in trouble with the client, like, I mean,
843
00:33:31,640 --> 00:33:33,120
here, like a fool, I gave them a
844
00:33:33,120 --> 00:33:34,500
discount and they had to pay.
845
00:33:35,100 --> 00:33:38,140
Two, you suddenly start taking marriages that don't
846
00:33:38,140 --> 00:33:43,730
add you as a creative person or as
847
00:33:43,730 --> 00:33:45,670
a business, because they're marriages that you can't
848
00:33:45,670 --> 00:33:48,630
show on your website because it's not what
849
00:33:48,630 --> 00:33:50,910
you want to sell, or they're marriages that
850
00:33:50,910 --> 00:33:53,470
don't fill you up because it's a piece
851
00:33:53,470 --> 00:33:55,210
couple that won't give you anything creatively.
852
00:33:56,470 --> 00:33:58,670
So you have to be careful, obviously.
853
00:33:59,110 --> 00:34:00,770
Of course, if you don't have to pay
854
00:34:00,770 --> 00:34:02,010
the rent, you have to do what you
855
00:34:02,010 --> 00:34:02,390
have to do.
856
00:34:02,610 --> 00:34:04,090
But the goal is to be able to
857
00:34:04,090 --> 00:34:05,830
get to that point where we have enough
858
00:34:05,830 --> 00:34:10,050
marketing that we can afford to tell two
859
00:34:10,050 --> 00:34:12,150
clients a year, look, it's not what it
860
00:34:12,150 --> 00:34:12,250
is.
861
00:34:12,370 --> 00:34:12,969
Thank you.
862
00:34:13,389 --> 00:34:13,610
Next.
863
00:34:15,850 --> 00:34:18,070
I'm going to ask you a question, I
864
00:34:18,070 --> 00:34:20,350
think the most complicated one they've ever asked
865
00:34:20,350 --> 00:34:20,850
you, okay?
866
00:34:21,270 --> 00:34:21,989
Let's see, go ahead.
867
00:34:24,780 --> 00:34:30,840
What advice would you give us to change
868
00:34:30,840 --> 00:34:32,719
the client's target?
869
00:34:34,560 --> 00:34:36,080
The first thing you have to do is
870
00:34:36,080 --> 00:34:39,780
change the personal chip, right?
871
00:34:40,360 --> 00:34:42,620
Sometimes we think, no, those clients are not
872
00:34:42,620 --> 00:34:44,520
for me, I can't be there.
873
00:34:44,960 --> 00:34:46,320
And if you don't believe it, no one
874
00:34:46,320 --> 00:34:46,760
will believe it.
875
00:34:47,460 --> 00:34:48,940
So the first thing we have to do
876
00:34:48,940 --> 00:34:52,420
is change our mindset as business people, and
877
00:34:52,420 --> 00:34:54,739
say, okay, the next level are those clients.
878
00:34:55,239 --> 00:34:56,500
Now, how are we going to get to
879
00:34:56,500 --> 00:34:58,760
those clients if we have the clients here,
880
00:34:58,940 --> 00:34:59,060
right?
881
00:34:59,400 --> 00:35:00,960
These clients are not interested in what we
882
00:35:00,960 --> 00:35:01,480
have here.
883
00:35:01,480 --> 00:35:03,580
What we have to do is start creating
884
00:35:03,580 --> 00:35:06,460
relationships with people who are going to take
885
00:35:06,460 --> 00:35:07,160
us up to that level.
886
00:35:07,640 --> 00:35:13,120
Event planners, venues, farms, florists, those people who
887
00:35:13,120 --> 00:35:15,500
already work with people of that level, right?
888
00:35:15,820 --> 00:35:18,500
So what I did when I was at
889
00:35:18,500 --> 00:35:19,680
that level and I wanted to get to
890
00:35:19,680 --> 00:35:24,140
that level, since the marketing part is easy
891
00:35:24,140 --> 00:35:25,820
for me, the first thing I did was
892
00:35:25,820 --> 00:35:28,420
contact those people and tell them, look, I'm
893
00:35:28,420 --> 00:35:30,720
very good at marketing, what I propose is
894
00:35:30,720 --> 00:35:33,040
that we do an editorial, we're going to
895
00:35:33,040 --> 00:35:34,540
make it very nice, this is going to
896
00:35:34,540 --> 00:35:36,420
be the topic, we're going to do all
897
00:35:36,420 --> 00:35:38,840
this, and I take care, when I have
898
00:35:38,840 --> 00:35:40,680
the photos, obviously not only to share the
899
00:35:40,680 --> 00:35:43,720
photos with you, but to create a buzz
900
00:35:43,720 --> 00:35:46,940
so that people realize who you are.
901
00:35:47,500 --> 00:35:50,600
Then, obviously, in my blog, I made specialized
902
00:35:50,600 --> 00:35:52,160
articles for each person.
903
00:35:52,340 --> 00:35:53,960
So if it was the person who made
904
00:35:53,960 --> 00:35:56,280
the cake, then I made a whole article,
905
00:35:56,280 --> 00:35:58,660
because she is the best baker in the
906
00:35:58,660 --> 00:36:01,260
city, because she is different from the others,
907
00:36:01,560 --> 00:36:03,180
how to contact her, all that, I did
908
00:36:03,180 --> 00:36:04,760
the same with the florist, I did the
909
00:36:04,760 --> 00:36:05,740
same with event planners.
910
00:36:06,280 --> 00:36:08,320
So before asking, I gave a lot.
911
00:36:09,520 --> 00:36:11,120
And since I gave so much, and since
912
00:36:11,120 --> 00:36:12,720
they saw me with good intentions, and since
913
00:36:12,720 --> 00:36:15,060
they saw that the photos came out with
914
00:36:15,060 --> 00:36:17,400
the clients, they started calling me.
915
00:36:17,920 --> 00:36:21,560
Then came the second problem, they started calling
916
00:36:21,560 --> 00:36:23,480
me, I started doing these weddings, everything came
917
00:36:23,480 --> 00:36:25,840
out perfect, and then I told the event
918
00:36:25,840 --> 00:36:28,080
planner, look, I'm sending you the photos, and
919
00:36:28,080 --> 00:36:29,900
the event planner said, ready, I have another
920
00:36:29,900 --> 00:36:31,300
client for you, send me your prices.
921
00:36:31,840 --> 00:36:33,140
So I sent the prices to the event
922
00:36:33,140 --> 00:36:35,280
planner, and the event planner disappeared.
923
00:36:36,400 --> 00:36:38,580
So at first it's scary, but there comes
924
00:36:38,580 --> 00:36:40,260
a time when you have to ask, what's
925
00:36:40,260 --> 00:36:41,640
going on, if we don't get along super
926
00:36:41,640 --> 00:36:43,560
well, if you're telling me you have clients,
927
00:36:43,860 --> 00:36:46,560
why aren't we closing, right?
928
00:36:47,480 --> 00:36:49,160
So I called an event planner, I told
929
00:36:49,160 --> 00:36:50,600
her, look, I want you to be very
930
00:36:50,600 --> 00:36:52,240
honest with me and tell me what's going
931
00:36:52,240 --> 00:36:52,420
on.
932
00:36:52,420 --> 00:36:55,160
So she tells me, look, Carolina, the job
933
00:36:55,160 --> 00:36:58,060
is good, you interact with the clients super
934
00:36:58,060 --> 00:37:01,140
well, the clients are happy, but new clients,
935
00:37:01,240 --> 00:37:03,260
I can't show them your prices, because it
936
00:37:03,260 --> 00:37:05,040
doesn't work, it doesn't work for the market.
937
00:37:05,580 --> 00:37:07,980
My clients are here, your prices are here,
938
00:37:08,100 --> 00:37:09,440
where I show them your prices, they're going
939
00:37:09,440 --> 00:37:12,300
to think something is wrong, so you have
940
00:37:12,300 --> 00:37:13,000
to raise the prices.
941
00:37:13,520 --> 00:37:15,800
So it was obviously a good problem, but
942
00:37:15,800 --> 00:37:17,460
it was like a mental moment, like saying,
943
00:37:17,660 --> 00:37:19,860
wow, I have to raise the prices and
944
00:37:19,860 --> 00:37:22,560
I have to raise them a lot to
945
00:37:22,560 --> 00:37:23,860
be able to enter that market.
946
00:37:24,460 --> 00:37:26,040
So sometimes we always think that the client
947
00:37:26,040 --> 00:37:28,040
is going to go for the cheapest, no,
948
00:37:28,300 --> 00:37:30,680
when the client is already at another level,
949
00:37:31,000 --> 00:37:33,000
he already knows more or less how much
950
00:37:33,000 --> 00:37:34,380
a certain thing is worth, how much a
951
00:37:34,380 --> 00:37:35,340
certain other thing is worth, so let's put
952
00:37:35,340 --> 00:37:37,640
an imaginary number, let's say the client here
953
00:37:37,640 --> 00:37:39,500
wants to pay $5,000 for a wedding,
954
00:37:39,760 --> 00:37:41,920
and my prices are at $3,000, they
955
00:37:41,920 --> 00:37:44,440
see my portfolio, everything is spectacular, and then
956
00:37:44,440 --> 00:37:45,840
they see the price of $3,000 and
957
00:37:45,840 --> 00:37:48,840
say, no, the cheap is expensive, here there
958
00:37:48,840 --> 00:37:50,680
is something that doesn't make sense.
959
00:37:51,500 --> 00:37:53,220
So that's when I had to raise the
960
00:37:53,220 --> 00:37:53,500
prices.
961
00:37:54,840 --> 00:37:57,900
The same thing happened to me with a
962
00:37:57,900 --> 00:38:01,100
wedding planner from Mallorca, Mallorca is one of
963
00:38:01,100 --> 00:38:03,680
the Balearic Islands, well, it's one of the
964
00:38:03,680 --> 00:38:05,500
islands, it's between, so that you understand me,
965
00:38:06,060 --> 00:38:09,900
between Italy and Spain, and that wedding planner
966
00:38:09,900 --> 00:38:13,380
always worked or always works with a type
967
00:38:13,380 --> 00:38:16,880
of client, always, for example, European, almost always
968
00:38:16,880 --> 00:38:22,700
from Germany, Switzerland, with a fairly large acquisition
969
00:38:22,700 --> 00:38:24,480
power, or even from England, as was the
970
00:38:24,480 --> 00:38:28,820
case, that the wedding planner, well, they tell
971
00:38:28,820 --> 00:38:31,080
me, hey, I have a couple from London,
972
00:38:31,320 --> 00:38:36,260
super interested in the type of photography that
973
00:38:36,260 --> 00:38:37,320
you make, okay?
974
00:38:37,900 --> 00:38:41,000
And well, the prices were raised, and I
975
00:38:41,000 --> 00:38:42,900
almost lost it because I say, okay, if
976
00:38:42,900 --> 00:38:46,020
the wedding planner that sells me, the rates
977
00:38:46,020 --> 00:38:51,200
are good, good means very good, right?
978
00:38:51,300 --> 00:38:52,500
I mean, too good, right?
979
00:38:52,800 --> 00:38:54,720
And then I say, well, the wedding is
980
00:38:54,720 --> 00:38:54,820
being hired.
981
00:38:55,220 --> 00:38:56,860
A week passes and I say, how strange
982
00:38:56,860 --> 00:38:58,140
that they don't tell me anything, and I
983
00:38:58,140 --> 00:39:01,500
tell the wedding planner, hey, I say, but
984
00:39:01,500 --> 00:39:01,940
what happened?
985
00:39:02,100 --> 00:39:03,220
And they tell me that they have gone
986
00:39:03,220 --> 00:39:06,000
with a photographer, I don't know where, my
987
00:39:06,000 --> 00:39:08,340
son from London, and I say, and that,
988
00:39:08,480 --> 00:39:12,240
but if you told me, and he says,
989
00:39:12,620 --> 00:39:14,020
look, Víctor, the next thing you have to
990
00:39:14,020 --> 00:39:15,340
do is raise the rates, and he told
991
00:39:15,340 --> 00:39:16,940
me like that, and I was like, I
992
00:39:16,940 --> 00:39:19,120
was like, how, raise the rates?
993
00:39:19,500 --> 00:39:21,080
I mean, I thought it was the other
994
00:39:21,080 --> 00:39:21,440
way around, you know?
995
00:39:21,580 --> 00:39:23,280
I mean, it was like the toast was
996
00:39:23,280 --> 00:39:24,460
being invested, and he told me, look, Víctor,
997
00:39:25,140 --> 00:39:26,680
I mean, if you want to work with
998
00:39:26,680 --> 00:39:29,080
me, the type of suppliers that I have
999
00:39:29,080 --> 00:39:30,360
and the type of clients that I have,
1000
00:39:30,440 --> 00:39:33,620
you have to pay the same or more
1001
00:39:33,620 --> 00:39:37,200
than my best photographer, because if not, you
1002
00:39:37,200 --> 00:39:40,260
have a very good job, everything is presented
1003
00:39:40,260 --> 00:39:43,520
perfectly, you are a cordial guy, you meet
1004
00:39:43,520 --> 00:39:47,100
Erika and you look like a good team,
1005
00:39:47,480 --> 00:39:49,180
everything always has to go hand in hand,
1006
00:39:49,300 --> 00:39:49,400
right?
1007
00:39:49,420 --> 00:39:51,580
And I said, fuck, I assure you that
1008
00:39:51,580 --> 00:39:53,520
I raised rates for that type of clients
1009
00:39:53,520 --> 00:39:56,200
twice, and everything started to work.
1010
00:39:56,700 --> 00:39:59,420
Of course, this seems a bit, for those
1011
00:39:59,420 --> 00:40:01,120
who listen to us, both in those who
1012
00:40:01,120 --> 00:40:02,840
listen to us now, as in the recording
1013
00:40:02,840 --> 00:40:05,220
that will be recorded, it seems a bit
1014
00:40:05,220 --> 00:40:07,000
like saying, let's see, this seems like a
1015
00:40:07,000 --> 00:40:07,740
fantasy, right?
1016
00:40:07,740 --> 00:40:10,420
To say how you have to multiply the
1017
00:40:10,420 --> 00:40:13,080
price by two, they are freaking out, they
1018
00:40:13,080 --> 00:40:15,020
have smoked weed, no, no, no, no.
1019
00:40:15,020 --> 00:40:17,260
I mean, it's not the same for a
1020
00:40:17,260 --> 00:40:19,860
local client, for example, ours, to an international
1021
00:40:19,860 --> 00:40:23,180
client, but in the case of international, I
1022
00:40:23,180 --> 00:40:25,180
assure you that everything changes, but it changes
1023
00:40:25,180 --> 00:40:28,020
completely, and don't go with the price of
1024
00:40:28,020 --> 00:40:31,940
a local wedding to an international client, which
1025
00:40:31,940 --> 00:40:33,240
is going to happen, as you have said,
1026
00:40:33,420 --> 00:40:35,300
that they are going to tell you, no,
1027
00:40:35,660 --> 00:40:36,960
it's that the cheap is expensive, of course,
1028
00:40:37,040 --> 00:40:38,320
as you have said, aunt.
1029
00:40:39,320 --> 00:40:40,760
Of course, and then you think, no, since
1030
00:40:40,760 --> 00:40:42,240
I have the cheapest price, they will surely
1031
00:40:42,240 --> 00:40:44,620
hire me, but then comes the psychological part
1032
00:40:44,620 --> 00:40:45,740
of the client, right?
1033
00:40:46,060 --> 00:40:47,820
It's the part like, but why is it
1034
00:40:47,820 --> 00:40:48,100
cheap?
1035
00:40:48,380 --> 00:40:50,380
If everyone is charging me 5,000, why
1036
00:40:50,380 --> 00:40:51,660
is she charging me 3,000?
1037
00:40:52,840 --> 00:40:55,140
No, here is something that does not fit,
1038
00:40:55,500 --> 00:40:57,740
and what we want, in general, sometimes we
1039
00:40:57,740 --> 00:40:58,980
think that what we want is that the
1040
00:40:58,980 --> 00:41:01,520
client has beautiful photos, yes, that is what
1041
00:41:01,520 --> 00:41:04,660
is expected, really what the client wants is
1042
00:41:04,660 --> 00:41:06,720
security, that you are going to get to
1043
00:41:06,720 --> 00:41:08,000
the wedding, that you are going to show
1044
00:41:08,000 --> 00:41:09,160
her the photos, that everything is going to
1045
00:41:09,160 --> 00:41:10,900
be fine, and when there is something like
1046
00:41:10,900 --> 00:41:12,400
that of price, that they say, oh no,
1047
00:41:12,520 --> 00:41:13,580
this does not fit, it is not because
1048
00:41:13,580 --> 00:41:14,660
they are not the photos, it is because
1049
00:41:14,660 --> 00:41:16,340
you are not giving security to the client.
1050
00:41:17,800 --> 00:41:19,920
You say something, Victor, that is important to
1051
00:41:19,920 --> 00:41:21,840
talk about, you say, there are rates for
1052
00:41:21,840 --> 00:41:24,220
international clients and there are rates for local
1053
00:41:24,220 --> 00:41:25,880
clients, maybe this works in Spain or in
1054
00:41:25,880 --> 00:41:28,920
Europe, I live in Miami and my rates
1055
00:41:28,920 --> 00:41:31,620
are the same for everyone, that is, I
1056
00:41:31,620 --> 00:41:34,700
have the same rate for everyone, now, obviously,
1057
00:41:34,880 --> 00:41:36,240
if I have to go to New York
1058
00:41:36,240 --> 00:41:38,300
to take some photos, there the rate goes
1059
00:41:38,300 --> 00:41:40,840
up because my travel expenses are already included,
1060
00:41:41,140 --> 00:41:43,740
but for my city, which is a big
1061
00:41:43,740 --> 00:41:45,520
city, where in fact many people come to
1062
00:41:45,520 --> 00:41:48,440
get married in my city, the price is
1063
00:41:48,440 --> 00:41:49,360
the same for everyone.
1064
00:41:50,200 --> 00:41:53,120
Sure, but in the case, for example, in
1065
00:41:53,120 --> 00:41:56,340
our case, we have both couples, for example,
1066
00:41:56,440 --> 00:41:58,700
locals, I think we have three types of
1067
00:41:58,700 --> 00:42:01,640
clients, well, I think not, I'm sure, three
1068
00:42:01,640 --> 00:42:04,340
types of clients, one, which are the locals,
1069
00:42:04,640 --> 00:42:07,500
they are from my city or around, bearing
1070
00:42:07,500 --> 00:42:08,820
in mind that whoever does not know, I
1071
00:42:08,820 --> 00:42:10,940
live in Zaragoza, it is not a city
1072
00:42:10,940 --> 00:42:14,000
like Barcelona or Madrid, although we take photos
1073
00:42:14,000 --> 00:42:16,360
of weddings there, but they are usually people,
1074
00:42:16,580 --> 00:42:20,360
not humble, but they do not usually have
1075
00:42:20,360 --> 00:42:23,560
the same budget as a couple, for example,
1076
00:42:23,920 --> 00:42:25,660
who comes from Paris and gets married in
1077
00:42:25,660 --> 00:42:28,440
Mallorca or who gets married in Barcelona, this
1078
00:42:28,440 --> 00:42:30,360
is like it is totally different, right?
1079
00:42:30,360 --> 00:42:33,420
Of course, if I lived, for example, in
1080
00:42:33,420 --> 00:42:36,280
Mallorca or in Ibiza, for example, and I
1081
00:42:36,280 --> 00:42:38,760
said, I just want to do weddings, for
1082
00:42:38,760 --> 00:42:41,880
example, international, obviously I would have the same
1083
00:42:41,880 --> 00:42:47,000
rates for all couples, but why do I
1084
00:42:47,000 --> 00:42:48,000
also want to do local weddings?
1085
00:42:48,920 --> 00:42:52,560
Because I have a family and despite the
1086
00:42:52,560 --> 00:42:54,320
fact that not always, but often, local weddings
1087
00:42:54,320 --> 00:42:57,340
are not as visual or as attractive as
1088
00:42:57,340 --> 00:42:59,440
an international wedding, it is also true that
1089
00:42:59,440 --> 00:43:01,420
although I charge less, it is also true
1090
00:43:01,420 --> 00:43:02,600
that I do not invest so many hours
1091
00:43:02,600 --> 00:43:05,340
in moving around and on Saturday, around the
1092
00:43:05,340 --> 00:43:07,220
morning or before, I am already at home
1093
00:43:07,220 --> 00:43:09,380
and on Sunday I can be with my
1094
00:43:09,380 --> 00:43:09,740
child, right?
1095
00:43:10,220 --> 00:43:12,520
I don't know, we try to balance a
1096
00:43:12,520 --> 00:43:15,080
little bit there, Carolina, in which we put
1097
00:43:15,080 --> 00:43:16,000
a little bit of everything, right?
1098
00:43:16,160 --> 00:43:17,880
No, of course, and I tell you, it
1099
00:43:17,880 --> 00:43:20,640
has value and obviously each case is unique.
1100
00:43:20,740 --> 00:43:23,140
What I mean is that sometimes when I
1101
00:43:23,140 --> 00:43:27,140
have these budget conversations, sometimes people say, ah,
1102
00:43:27,460 --> 00:43:29,600
as in the form of contact, he told
1103
00:43:29,600 --> 00:43:30,480
me that he was going to get married
1104
00:43:30,480 --> 00:43:32,660
in a farm that is very expensive, so
1105
00:43:32,660 --> 00:43:35,260
I am going to pass the expensive rate
1106
00:43:35,260 --> 00:43:36,720
to this client, while the client who gets
1107
00:43:36,720 --> 00:43:38,400
married in the cheap farm I pass the
1108
00:43:38,400 --> 00:43:38,780
cheap rate to him.
1109
00:43:38,820 --> 00:43:41,180
That's when I say that suddenly things start
1110
00:43:41,180 --> 00:43:45,660
to get complicated and suddenly that's when people
1111
00:43:45,660 --> 00:43:48,160
start to say, I don't like this photographer
1112
00:43:48,160 --> 00:43:49,820
because he gave my friend a different price
1113
00:43:49,820 --> 00:43:50,400
than mine.
1114
00:43:50,720 --> 00:43:52,640
But if, for example, as you say, Victor,
1115
00:43:52,680 --> 00:43:54,600
obviously if you have to travel elsewhere, you
1116
00:43:54,600 --> 00:43:56,020
have to charge more, right?
1117
00:43:56,020 --> 00:43:58,680
Because they find time, travel, you are not
1118
00:43:58,680 --> 00:44:01,060
at home, days that suddenly you can't take
1119
00:44:01,060 --> 00:44:01,580
another wedding.
1120
00:44:01,700 --> 00:44:03,140
In Miami, for example, I can have a
1121
00:44:03,140 --> 00:44:04,200
wedding on Friday and one on Saturday.
1122
00:44:04,880 --> 00:44:05,880
If I were to go to one in
1123
00:44:05,880 --> 00:44:07,880
New York, I can't do that because I
1124
00:44:07,880 --> 00:44:09,480
have to add days to my trip.
1125
00:44:09,700 --> 00:44:11,300
So that was more or less what I
1126
00:44:11,300 --> 00:44:13,760
wanted to emphasize.
1127
00:44:14,320 --> 00:44:15,980
Okay, two questions in one.
1128
00:44:16,700 --> 00:44:19,640
What is your ideal client or your ideal
1129
00:44:19,640 --> 00:44:22,700
partner and what would be, if you have
1130
00:44:22,700 --> 00:44:25,420
achieved it, perfect, but what would be your
1131
00:44:25,420 --> 00:44:29,480
ideal rate or price as a wedding photographer?
1132
00:44:30,000 --> 00:44:31,640
In which you would say, how happy I
1133
00:44:31,640 --> 00:44:32,220
am with this.
1134
00:44:32,920 --> 00:44:35,800
I mean, if you have 20 weddings, how
1135
00:44:35,800 --> 00:44:39,180
happy, how good, that everything with this price.
1136
00:44:41,080 --> 00:44:46,000
It's a tricky question because I've always been
1137
00:44:46,000 --> 00:44:48,320
happy where I am and I always think,
1138
00:44:48,740 --> 00:44:49,760
oh no, that's expensive.
1139
00:44:49,920 --> 00:44:51,120
And then when that price comes, I say,
1140
00:44:51,120 --> 00:44:53,200
what a silly thing, but if I'm closing
1141
00:44:53,200 --> 00:44:54,940
weddings at this price, why didn't I raise
1142
00:44:54,940 --> 00:44:55,320
it before?
1143
00:44:55,660 --> 00:44:57,560
I think that at the level that I
1144
00:44:57,560 --> 00:44:59,200
am, because we also have to be honest,
1145
00:44:59,520 --> 00:45:01,560
at the level that I am today as
1146
00:45:01,560 --> 00:45:03,540
a photographer, I think that I am already
1147
00:45:03,540 --> 00:45:06,500
reaching the level, like who says at this
1148
00:45:06,500 --> 00:45:08,520
moment, of what would be more or less
1149
00:45:08,520 --> 00:45:12,220
my peak, which are weddings between $5,000
1150
00:45:12,220 --> 00:45:12,900
and $7,000.
1151
00:45:13,680 --> 00:45:15,780
Okay, I think that to reach the highest
1152
00:45:15,780 --> 00:45:17,720
level, or I have to relate to other
1153
00:45:17,720 --> 00:45:20,640
people at another level, or look to see
1154
00:45:20,640 --> 00:45:21,120
what I'm going to do.
1155
00:45:21,460 --> 00:45:23,800
But at this moment, I'm happy.
1156
00:45:24,820 --> 00:45:28,340
I work a lot, a lot on my
1157
00:45:28,340 --> 00:45:28,840
brand.
1158
00:45:29,180 --> 00:45:32,580
So I would say that 90% of
1159
00:45:32,580 --> 00:45:35,220
my clients are my ideal clients, who are
1160
00:45:35,220 --> 00:45:39,780
first and foremost for me, they are nice
1161
00:45:39,780 --> 00:45:40,000
people.
1162
00:45:40,460 --> 00:45:43,360
I like to work with nice people, with
1163
00:45:43,360 --> 00:45:45,420
people who will have a good time on
1164
00:45:45,420 --> 00:45:46,380
their wedding day, with people who on their
1165
00:45:46,380 --> 00:45:48,600
wedding day, even though they have a lot
1166
00:45:48,600 --> 00:45:51,100
of money, they are cordial people.
1167
00:45:51,660 --> 00:45:52,900
Okay, so for me that is important.
1168
00:45:53,400 --> 00:45:56,760
Two, people or couples who tell me, you
1169
00:45:56,760 --> 00:45:59,920
have green light, you can do whatever you
1170
00:45:59,920 --> 00:46:00,260
want.
1171
00:46:00,400 --> 00:46:02,680
If you tell me to stop thinking, I
1172
00:46:02,680 --> 00:46:05,360
trust that because I'm going to stop thinking,
1173
00:46:05,540 --> 00:46:06,200
it's because the photo is going to look
1174
00:46:06,200 --> 00:46:06,580
better.
1175
00:46:07,280 --> 00:46:09,180
So I don't like clients who are like,
1176
00:46:09,320 --> 00:46:11,740
managing me, like micromanaging me, no.
1177
00:46:12,260 --> 00:46:14,420
In general, most of my clients are, whatever
1178
00:46:14,420 --> 00:46:16,320
you say, as you say, wherever you say.
1179
00:46:16,320 --> 00:46:19,560
And third, obviously clients who pay my prices
1180
00:46:19,560 --> 00:46:20,820
without making me jealous.
1181
00:46:21,180 --> 00:46:22,220
Those are my ideal clients.
1182
00:46:22,740 --> 00:46:24,580
I don't care what religion they are from,
1183
00:46:24,820 --> 00:46:26,080
what country they are from, nothing.
1184
00:46:26,360 --> 00:46:28,700
They have to have those three nice little
1185
00:46:28,700 --> 00:46:30,300
things, that they let me do my job
1186
00:46:30,300 --> 00:46:31,700
without a problem, and that they pay me
1187
00:46:31,700 --> 00:46:32,900
without making a problem.
1188
00:46:33,800 --> 00:46:37,320
Well, you know, well, I love the answer,
1189
00:46:37,400 --> 00:46:39,160
sorry, but you know that at the same
1190
00:46:39,160 --> 00:46:42,440
time you were saying this, it's been a
1191
00:46:42,440 --> 00:46:46,460
few days, I've been thinking about Chalcoco, because
1192
00:46:46,460 --> 00:46:50,380
I'm thinking, I mean, I don't know what's
1193
00:46:50,380 --> 00:46:53,580
wrong with me, I mean, I'm in the
1194
00:46:53,580 --> 00:46:58,640
mood, I'm strong, I don't feel blocked creatively
1195
00:46:58,640 --> 00:47:01,880
speaking, but the other day I was thinking,
1196
00:47:02,040 --> 00:47:04,420
I mean, I have nothing to publish, I
1197
00:47:04,420 --> 00:47:06,400
don't feel like I have something to say,
1198
00:47:07,200 --> 00:47:10,160
and it's been a year that I've been
1199
00:47:10,160 --> 00:47:12,120
thinking, and it's not to make excuses, that
1200
00:47:12,120 --> 00:47:14,320
the important thing is to work, I mean,
1201
00:47:14,420 --> 00:47:15,680
to do weddings that we couldn't do last
1202
00:47:15,680 --> 00:47:17,940
year, to do new weddings, blah, blah, blah,
1203
00:47:18,800 --> 00:47:22,620
but I think, I mean, I haven't even
1204
00:47:22,620 --> 00:47:24,800
taken, in what I've been doing for a
1205
00:47:24,800 --> 00:47:27,720
year, a portrait, well, some I have, but
1206
00:47:27,720 --> 00:47:29,560
very few, I mean, counting with the fingers
1207
00:47:29,560 --> 00:47:31,500
of one hand, and it's too much, I
1208
00:47:31,500 --> 00:47:34,000
mean, I haven't taken a portrait that you
1209
00:47:34,000 --> 00:47:37,780
say, wow, I mean, it's fucking crazy, and
1210
00:47:37,780 --> 00:47:41,120
it's that when you said, I mean, I
1211
00:47:41,120 --> 00:47:43,160
want boyfriends or I want couples that are
1212
00:47:43,160 --> 00:47:46,880
nice, perfect, that we have, but this year
1213
00:47:47,570 --> 00:47:50,140
we've had up to now two or three
1214
00:47:50,140 --> 00:47:52,580
couples that, I mean, one of them was
1215
00:47:52,580 --> 00:47:55,760
a couple of, I mean, of Yankees, well,
1216
00:47:55,900 --> 00:47:57,860
it's a couple from the United States, in
1217
00:47:57,860 --> 00:48:00,460
fact, from New York, in which we never
1218
00:48:00,460 --> 00:48:02,600
get together with the couple, we get together
1219
00:48:02,600 --> 00:48:05,500
with their secretary, and even on the wedding
1220
00:48:05,500 --> 00:48:08,980
day, to tell the couple that if we
1221
00:48:08,980 --> 00:48:10,300
did portraits, we had to talk to the
1222
00:48:10,300 --> 00:48:10,680
secretary.
1223
00:48:12,020 --> 00:48:13,960
That's it, that's it, that's it, that's it.
1224
00:48:13,960 --> 00:48:16,600
I mean, that's it, that's it, that's it.
1225
00:48:16,640 --> 00:48:17,600
That's it, that's it, that's it, I mean,
1226
00:48:18,100 --> 00:48:21,680
okay, I assure you that, with what has
1227
00:48:21,680 --> 00:48:23,440
fallen, and with what is still falling, and
1228
00:48:23,440 --> 00:48:25,500
with what we have suffered as wedding photographers
1229
00:48:25,500 --> 00:48:27,580
with the fucking pandemic, I don't change it
1230
00:48:27,580 --> 00:48:28,840
for anything, I mean, I preferred to work
1231
00:48:28,840 --> 00:48:29,640
than to say no.
1232
00:48:30,200 --> 00:48:32,320
To this day, I would still work, but
1233
00:48:32,320 --> 00:48:34,480
I think that for next year, and I
1234
00:48:34,480 --> 00:48:36,460
told Erika, I said, next year we have
1235
00:48:36,460 --> 00:48:38,860
very, very interesting couples again.
1236
00:48:39,320 --> 00:48:41,020
It's not that I, I mean, that it
1237
00:48:41,020 --> 00:48:43,200
has fallen, but it's true that the last
1238
00:48:43,200 --> 00:48:46,980
ones, in the 16th, 17th, 18th, and 19th
1239
00:48:46,980 --> 00:48:50,280
included, I mean, I mean, I mean, what
1240
00:48:50,280 --> 00:48:51,860
we did, like you, I mean, to clearly
1241
00:48:51,860 --> 00:48:53,560
decide which client, I mean, who was coming
1242
00:48:53,560 --> 00:48:53,940
in or not.
1243
00:48:54,480 --> 00:48:55,660
In the middle of the pandemic, we closed
1244
00:48:55,660 --> 00:48:58,600
because of the New York couple's wedding, which
1245
00:48:58,600 --> 00:49:00,340
is the one we had to meet with
1246
00:49:00,340 --> 00:49:02,720
the secretary to talk about whether we did
1247
00:49:02,720 --> 00:49:03,500
portraits or not.
1248
00:49:04,000 --> 00:49:05,700
But of course, what you were telling me,
1249
00:49:05,820 --> 00:49:07,660
and it's that one of the mistakes, and
1250
00:49:07,660 --> 00:49:10,720
forgive me for going through the clouds, but
1251
00:49:10,720 --> 00:49:13,220
when you were telling me that, surely in
1252
00:49:13,220 --> 00:49:14,900
the recording, that you can see my face
1253
00:49:14,900 --> 00:49:16,820
saying, oh shit, I made a mistake again,
1254
00:49:17,260 --> 00:49:19,340
I made a mistake again with the choice
1255
00:49:19,340 --> 00:49:20,380
of my fucking clients.
1256
00:49:20,880 --> 00:49:24,140
Because it's super important, for everything to go
1257
00:49:24,140 --> 00:49:26,720
well, photographically speaking, we have to have clients
1258
00:49:26,720 --> 00:49:28,360
who...
1259
00:49:28,360 --> 00:49:29,140
Who let us work.
1260
00:49:29,660 --> 00:49:31,540
Of course, so you say, hey, throw yourself
1261
00:49:31,540 --> 00:49:33,020
at the fucking pool, and say, yes, I'm
1262
00:49:33,020 --> 00:49:33,700
going, boom, and you throw yourself.
1263
00:49:34,320 --> 00:49:36,300
And they don't say, oh no, no, no,
1264
00:49:36,300 --> 00:49:36,560
no, you know?
1265
00:49:37,080 --> 00:49:37,940
Of course, I understand.
1266
00:49:37,980 --> 00:49:42,560
But look, all this, I mean, it happens
1267
00:49:42,560 --> 00:49:43,580
to all of us, I don't back out
1268
00:49:43,580 --> 00:49:46,980
on this, it's super important, and sometimes we
1269
00:49:46,980 --> 00:49:49,500
say, for example, I've also worked with people
1270
00:49:50,060 --> 00:49:52,960
who were secretaries, and that's when we have
1271
00:49:52,960 --> 00:49:56,520
to put on our pants and put on
1272
00:49:56,520 --> 00:49:57,320
the clear rules a little more.
1273
00:49:57,320 --> 00:50:00,560
For example, I'm going to explain what just
1274
00:50:00,560 --> 00:50:01,960
happened to me two months ago.
1275
00:50:02,880 --> 00:50:05,820
I'm also a family photographer, right?
1276
00:50:06,620 --> 00:50:09,800
For my family clients, I'm a little easier
1277
00:50:09,800 --> 00:50:11,520
on the booking process, because I don't have
1278
00:50:11,520 --> 00:50:13,580
to make the call, it's like more of
1279
00:50:13,580 --> 00:50:15,340
a transaction, like they contact me, I send
1280
00:50:15,340 --> 00:50:17,240
them the prices, and the link for them
1281
00:50:17,240 --> 00:50:17,600
to pay me.
1282
00:50:18,240 --> 00:50:21,040
When they pay me, it's very important for
1283
00:50:21,040 --> 00:50:22,320
me to talk to the client.
1284
00:50:22,420 --> 00:50:24,900
Because even though they are family photos, I
1285
00:50:24,900 --> 00:50:27,300
want to know what photos are the clients,
1286
00:50:27,300 --> 00:50:29,180
what they want, what they're waiting for.
1287
00:50:29,480 --> 00:50:30,940
And not only that, but I want to
1288
00:50:30,940 --> 00:50:34,060
handle the situation a little bit.
1289
00:50:34,380 --> 00:50:35,480
I want to tell them more or less
1290
00:50:35,480 --> 00:50:37,560
what they're going to wear, where we're going
1291
00:50:37,560 --> 00:50:39,180
to take the photos, I want to handle
1292
00:50:39,180 --> 00:50:39,280
all of that.
1293
00:50:40,480 --> 00:50:43,280
So this client hired me, she paid me,
1294
00:50:43,360 --> 00:50:43,760
all of that.
1295
00:50:43,840 --> 00:50:46,580
I told her, look, let's make a call.
1296
00:50:46,840 --> 00:50:47,740
She said, yes, perfect.
1297
00:50:48,100 --> 00:50:49,140
The day of the call arrived.
1298
00:50:49,300 --> 00:50:50,920
I like to make calls like this, in
1299
00:50:50,920 --> 00:50:52,780
zoom, to be able to see people's faces
1300
00:50:53,780 --> 00:50:55,240
and have more connection.
1301
00:50:55,240 --> 00:50:56,920
The day of the call arrived, she didn't
1302
00:50:56,920 --> 00:50:57,380
show up.
1303
00:50:58,140 --> 00:50:59,280
So I sent her a message.
1304
00:50:59,420 --> 00:51:01,600
I told her, hey, I'm waiting for you
1305
00:51:01,600 --> 00:51:01,880
on the call.
1306
00:51:02,220 --> 00:51:03,120
She said, no, I don't want to connect.
1307
00:51:03,600 --> 00:51:04,280
I'm not interested.
1308
00:51:06,540 --> 00:51:09,160
Before taking it personally, first I took a
1309
00:51:09,160 --> 00:51:09,540
deep breath.
1310
00:51:09,700 --> 00:51:12,160
I said, well, let's breathe, because she's not
1311
00:51:12,160 --> 00:51:12,700
going to wear it.
1312
00:51:13,440 --> 00:51:15,640
Let's handle this as a professional person.
1313
00:51:16,180 --> 00:51:17,740
So I took a deep breath, I waited
1314
00:51:17,740 --> 00:51:19,620
a moment, I sent her a message.
1315
00:51:19,700 --> 00:51:22,680
I said, hi Pepita, I completely understand that
1316
00:51:22,680 --> 00:51:25,620
you're too busy, that you have a lot
1317
00:51:25,620 --> 00:51:27,860
to do, and that this seems like something
1318
00:51:27,860 --> 00:51:28,920
in the background.
1319
00:51:30,200 --> 00:51:31,420
You hired me.
1320
00:51:31,860 --> 00:51:33,180
There I put the ball on her.
1321
00:51:33,280 --> 00:51:34,320
She was the one who looked for me.
1322
00:51:34,480 --> 00:51:35,340
I didn't look for her.
1323
00:51:35,860 --> 00:51:38,680
You hired me because what you saw on
1324
00:51:38,680 --> 00:51:40,280
my website you liked a lot.
1325
00:51:41,200 --> 00:51:43,000
To give you the result of what you
1326
00:51:43,000 --> 00:51:45,000
saw on my website, two things are very
1327
00:51:45,000 --> 00:51:45,440
important.
1328
00:51:45,760 --> 00:51:47,040
One, communication.
1329
00:51:47,760 --> 00:51:48,620
And two, trust.
1330
00:51:49,460 --> 00:51:51,120
At this moment, I don't know who you
1331
00:51:51,120 --> 00:51:53,340
are, or what you like, or what you're
1332
00:51:53,340 --> 00:51:55,260
expecting from this relationship.
1333
00:51:55,260 --> 00:51:58,480
So, if you want me to take pictures
1334
00:51:58,480 --> 00:52:00,520
of you and your family, the least we
1335
00:52:00,520 --> 00:52:02,720
have to do is this call, for me
1336
00:52:02,720 --> 00:52:04,560
to understand what you want, and guide you
1337
00:52:04,560 --> 00:52:06,620
in a way that the result is what
1338
00:52:06,620 --> 00:52:07,120
you want.
1339
00:52:07,520 --> 00:52:09,700
If you like it, we'll make a call
1340
00:52:09,700 --> 00:52:10,080
tomorrow.
1341
00:52:10,600 --> 00:52:13,040
If this is not what you want, no
1342
00:52:13,040 --> 00:52:15,480
problem, with pleasure, I'll give you back right
1343
00:52:15,480 --> 00:52:20,040
now what I have to pay you.
1344
00:52:20,700 --> 00:52:22,140
I'm playing with her, because if she says,
1345
00:52:22,260 --> 00:52:24,480
give me my money back, I'll get mad,
1346
00:52:24,660 --> 00:52:25,840
but I'll give her my money back.
1347
00:52:26,160 --> 00:52:28,640
But I'm giving her the very strict rules
1348
00:52:29,180 --> 00:52:32,480
of what I'm expecting from her as a
1349
00:52:32,480 --> 00:52:34,280
client, and from me as a photographer.
1350
00:52:34,440 --> 00:52:37,620
If she wants a good job, I can't
1351
00:52:37,620 --> 00:52:38,320
even do magic.
1352
00:52:39,640 --> 00:52:41,760
I can't even do magic and say, look,
1353
00:52:41,880 --> 00:52:44,300
let's take pictures of you in this park,
1354
00:52:44,380 --> 00:52:45,120
and when we get to the park, she
1355
00:52:45,120 --> 00:52:47,120
says, I don't like parks.
1356
00:52:47,700 --> 00:52:49,280
Or they arrive in bad clothes, and then
1357
00:52:49,280 --> 00:52:51,240
the pictures say, no, I don't like how
1358
00:52:51,240 --> 00:52:52,760
I look, how she's going to like how
1359
00:52:52,760 --> 00:52:55,220
she looks, if she's dressed, they're all horrible.
1360
00:52:56,160 --> 00:52:57,500
So for me, that's important.
1361
00:52:57,800 --> 00:52:58,760
The same with boyfriends.
1362
00:52:59,520 --> 00:53:01,060
There are couples, especially when you get to
1363
00:53:01,060 --> 00:53:02,900
a certain level, which is, talk to the
1364
00:53:02,900 --> 00:53:03,160
assistant.
1365
00:53:04,320 --> 00:53:06,880
Hi Pepito and Pepita, I love talking to
1366
00:53:06,880 --> 00:53:10,340
your assistant, she's a phenomenal girl, but on
1367
00:53:10,340 --> 00:53:11,400
the day of the wedding, I'm not going
1368
00:53:11,400 --> 00:53:13,180
to be taking pictures of the assistant, but
1369
00:53:13,180 --> 00:53:14,300
you and your partner.
1370
00:53:15,020 --> 00:53:16,360
For me to be able to understand what
1371
00:53:16,360 --> 00:53:18,640
you want as a result, it is essential
1372
00:53:18,640 --> 00:53:20,280
that we have a call.
1373
00:53:20,800 --> 00:53:23,120
This call is going to take 30 minutes,
1374
00:53:23,240 --> 00:53:24,620
I'm not going to take any more of
1375
00:53:24,620 --> 00:53:25,600
your time, I know that you are important
1376
00:53:25,600 --> 00:53:27,880
people, but I want you to know that
1377
00:53:27,880 --> 00:53:31,020
the goal of this call is to understand
1378
00:53:31,020 --> 00:53:33,020
what you want, so that I can give
1379
00:53:33,020 --> 00:53:33,980
you what you need.
1380
00:53:35,260 --> 00:53:38,880
So there, you're putting the ball in their
1381
00:53:38,880 --> 00:53:42,200
corner, like, ah, we're very important, obviously we
1382
00:53:42,200 --> 00:53:44,140
have to have this call, but when you're
1383
00:53:44,140 --> 00:53:46,760
on the call, that's when you have to
1384
00:53:46,760 --> 00:53:48,280
build trust, right?
1385
00:53:48,280 --> 00:53:51,080
And tell them, well, you loved my portfolio,
1386
00:53:51,260 --> 00:53:51,360
right?
1387
00:53:51,540 --> 00:53:52,740
Yes, we loved it, great.
1388
00:53:53,360 --> 00:53:55,520
So that you have pictures of the quality
1389
00:53:55,520 --> 00:53:57,460
that you saw in my portfolio, you have
1390
00:53:57,460 --> 00:53:59,080
to believe me and you have to trust
1391
00:53:59,080 --> 00:53:59,380
me.
1392
00:54:00,160 --> 00:54:01,580
And part of the trust is that if
1393
00:54:01,580 --> 00:54:03,520
I tell you to stop here, it's because
1394
00:54:03,520 --> 00:54:05,520
the photo is going to come out phenomenal.
1395
00:54:06,680 --> 00:54:08,440
But if you don't let me do my
1396
00:54:08,440 --> 00:54:11,420
job as a photographer, well, the result, you're
1397
00:54:11,420 --> 00:54:12,680
not going to be happy because I'm not
1398
00:54:12,680 --> 00:54:13,600
going to be able to give you what
1399
00:54:13,600 --> 00:54:14,580
you saw in my portfolio.
1400
00:54:14,580 --> 00:54:19,100
So sometimes we have to be a little
1401
00:54:19,100 --> 00:54:22,360
bit strong and say, wait a minute, I'm
1402
00:54:22,360 --> 00:54:25,000
the professional and I know what I'm doing.
1403
00:54:25,220 --> 00:54:27,680
They don't know, they're not photographers, they don't
1404
00:54:27,680 --> 00:54:29,240
know what you have to do.
1405
00:54:30,760 --> 00:54:31,720
So, well...
1406
00:54:31,720 --> 00:54:33,440
I'm going to hire you, or you have
1407
00:54:33,440 --> 00:54:35,180
to give me a job too, so you
1408
00:54:35,180 --> 00:54:39,160
can be my road manager or something.
1409
00:54:39,540 --> 00:54:40,300
Go for it, go for it.
1410
00:54:41,160 --> 00:54:43,120
Because I assure you that many times, like
1411
00:54:43,120 --> 00:54:45,620
I told Erika, I say, look, if we
1412
00:54:45,620 --> 00:54:51,740
had someone with two balls, like two coconuts,
1413
00:54:52,060 --> 00:54:54,840
I mean, full on, saying, for the bull's
1414
00:54:54,840 --> 00:54:57,200
balls, this and that and that, I say,
1415
00:54:57,280 --> 00:55:00,000
surely it would be better for us and
1416
00:55:00,000 --> 00:55:02,560
only, even if it costs us money, I
1417
00:55:02,560 --> 00:55:05,620
mean, monthly, and well, that obviously, I say,
1418
00:55:05,700 --> 00:55:07,220
surely we would be winning because we would
1419
00:55:07,220 --> 00:55:07,920
win more.
1420
00:55:08,060 --> 00:55:09,960
And you would be the person...
1421
00:55:09,960 --> 00:55:11,260
I'm going, I'm going.
1422
00:55:11,260 --> 00:55:11,380
Yes.
1423
00:55:13,320 --> 00:55:15,740
Sometimes you have to do it, sometimes, what
1424
00:55:15,740 --> 00:55:18,640
you say, if you're a very noble personality,
1425
00:55:18,640 --> 00:55:21,340
that you feel ashamed, that you're not able
1426
00:55:21,340 --> 00:55:22,860
to say something like that, then you have
1427
00:55:22,860 --> 00:55:26,120
to hire an office manager who is in
1428
00:55:26,120 --> 00:55:26,820
charge of that.
1429
00:55:27,280 --> 00:55:29,320
In fact, I talked about this with Victor
1430
00:55:29,320 --> 00:55:31,040
del Marco Rojo, he says, I don't know
1431
00:55:31,040 --> 00:55:32,900
how much my clients paid for the marriage,
1432
00:55:33,260 --> 00:55:36,180
because I don't want to have to be
1433
00:55:36,820 --> 00:55:39,820
a budget square, because I'm going to feel
1434
00:55:39,820 --> 00:55:41,340
bitter when they ask me for a discount
1435
00:55:41,340 --> 00:55:42,580
and I'm going to get to the wedding
1436
00:55:42,580 --> 00:55:44,280
thinking that I asked for a discount.
1437
00:55:44,660 --> 00:55:46,540
So, you send that to a person who
1438
00:55:46,540 --> 00:55:47,900
manages you and that's it.
1439
00:55:48,200 --> 00:55:50,280
But it's very important to put...
1440
00:55:50,280 --> 00:55:52,040
It's very important to give ourselves the place...
1441
00:55:52,040 --> 00:55:53,540
I'm not saying that a photographer is the
1442
00:55:53,540 --> 00:55:55,040
most important thing in the world, no.
1443
00:55:55,880 --> 00:55:57,400
But we have to give ourselves the place,
1444
00:55:57,500 --> 00:55:59,480
which is that we know what we're doing
1445
00:55:59,480 --> 00:56:02,340
and to have results, this is a relationship.
1446
00:56:03,260 --> 00:56:05,200
I can't get to make wonderful photos without
1447
00:56:05,200 --> 00:56:07,100
knowing you, without knowing what you want, what
1448
00:56:07,100 --> 00:56:10,020
you like, without you knowing me, because if
1449
00:56:10,020 --> 00:56:12,100
I get to a marriage like this where
1450
00:56:12,100 --> 00:56:13,720
they've never seen me and I get to
1451
00:56:13,720 --> 00:56:16,240
give orders, they're going to say, who is
1452
00:56:16,240 --> 00:56:16,540
this old lady?
1453
00:56:17,520 --> 00:56:18,400
Because you don't know me.
1454
00:56:19,000 --> 00:56:20,620
It's clear, yes, ma'am.
1455
00:56:21,020 --> 00:56:23,320
And we can do all this thanks to
1456
00:56:23,320 --> 00:56:23,840
the website.
1457
00:56:24,280 --> 00:56:27,240
The website has to give all these little
1458
00:56:27,240 --> 00:56:29,820
things before getting to the communication, before getting
1459
00:56:29,820 --> 00:56:32,320
to the call or the interview or whatever.
1460
00:56:32,780 --> 00:56:36,100
They have to know 80% of you,
1461
00:56:36,160 --> 00:56:38,020
who you are thanks to your website, how
1462
00:56:38,020 --> 00:56:39,100
your tone of voice is.
1463
00:56:39,140 --> 00:56:41,260
You're a super formal person, but you're a
1464
00:56:41,260 --> 00:56:43,560
candid, nice person.
1465
00:56:44,000 --> 00:56:45,820
You're a person who...
1466
00:56:45,820 --> 00:56:47,160
All of that has to be there, it's
1467
00:56:47,160 --> 00:56:48,060
part of the branding.
1468
00:56:48,640 --> 00:56:49,680
And that's very important.
1469
00:56:52,520 --> 00:56:53,780
Good, Carolina, good.
1470
00:56:55,760 --> 00:56:59,560
Manu López asks here, is it advisable or
1471
00:56:59,560 --> 00:57:02,100
not to put the prices on the website?
1472
00:57:03,860 --> 00:57:06,000
That's something you have to deal with, Manu,
1473
00:57:06,040 --> 00:57:06,820
what works for you and what doesn't.
1474
00:57:07,380 --> 00:57:09,760
Honestly, look, I don't have all of my
1475
00:57:09,760 --> 00:57:10,120
prices.
1476
00:57:10,600 --> 00:57:12,940
I say, my marriages start between this much
1477
00:57:12,940 --> 00:57:13,840
and this much.
1478
00:57:13,880 --> 00:57:17,000
I have it on the price page, I
1479
00:57:17,000 --> 00:57:19,560
have it on the contact page, and some
1480
00:57:19,560 --> 00:57:22,480
people don't know how much I charge, because
1481
00:57:22,480 --> 00:57:23,440
people don't read.
1482
00:57:23,840 --> 00:57:24,400
I don't look at it.
1483
00:57:25,640 --> 00:57:27,180
Look, if you go up, up, and it
1484
00:57:27,180 --> 00:57:28,960
says, go up more, go up a little
1485
00:57:28,960 --> 00:57:29,220
more.
1486
00:57:31,460 --> 00:57:33,760
Well, first the price, there it is, if
1487
00:57:33,760 --> 00:57:36,140
you go down, you have to go down
1488
00:57:36,140 --> 00:57:36,720
to the page.
1489
00:57:37,420 --> 00:57:38,980
Wedding pricing, no, there you are, you have
1490
00:57:38,980 --> 00:57:40,400
to go down, you have to go down,
1491
00:57:40,560 --> 00:57:41,600
you have to follow, no, no, no, to
1492
00:57:41,600 --> 00:57:41,940
the page.
1493
00:57:42,640 --> 00:57:45,860
Keep going down, keep scrolling, scroll, scroll, here
1494
00:57:45,860 --> 00:57:50,410
it says, oh, scroll up a little, here
1495
00:57:50,410 --> 00:57:52,210
it says, wedding collections, I'm a Miami-based
1496
00:57:52,210 --> 00:57:55,590
Miami photographer, wedding collections range between $3,000
1497
00:57:55,590 --> 00:57:56,370
and $6,000.
1498
00:57:56,970 --> 00:57:57,610
There it is.
1499
00:57:57,970 --> 00:58:00,310
Then it's again on the contact page.
1500
00:58:01,590 --> 00:58:04,170
Up, before you send me the contact thing,
1501
00:58:04,310 --> 00:58:07,050
if you open the contact page, scroll down
1502
00:58:07,050 --> 00:58:10,110
a little, there it says, wedding collections range
1503
00:58:10,110 --> 00:58:12,010
between $3,000 and $6,000.
1504
00:58:12,190 --> 00:58:14,810
And even so, there are times when they
1505
00:58:14,810 --> 00:58:16,330
tell me, oh no, you're not in my
1506
00:58:16,330 --> 00:58:18,270
budget, so people don't read it.
1507
00:58:19,770 --> 00:58:21,810
It was the same, in case the flute
1508
00:58:21,810 --> 00:58:22,210
sounded, girl.
1509
00:58:23,290 --> 00:58:25,450
One thing I'm going to tell you is
1510
00:58:25,450 --> 00:58:29,710
that when you present your budgets, which is
1511
00:58:29,710 --> 00:58:32,530
the mistake I see most people make, they
1512
00:58:32,530 --> 00:58:34,090
start with the cheapest collection.
1513
00:58:35,230 --> 00:58:38,350
Then they say, collection one, $1,000, collection
1514
00:58:38,350 --> 00:58:41,150
two, $2,000, collection three, $3,000, and
1515
00:58:41,150 --> 00:58:42,290
collection four, $4,000.
1516
00:58:43,530 --> 00:58:46,030
The $1,000 is the first thing the
1517
00:58:46,030 --> 00:58:46,890
couple is looking at.
1518
00:58:47,130 --> 00:58:49,250
Again, we go to the concept that that
1519
00:58:49,250 --> 00:58:50,890
becomes the anchor.
1520
00:58:51,650 --> 00:58:53,770
So when they see $1,000 and then
1521
00:58:53,770 --> 00:58:55,510
they see $4,000 here, they say, oh
1522
00:58:55,510 --> 00:58:57,290
no, $4,000 is very expensive.
1523
00:58:57,650 --> 00:58:59,990
But if we say, collection one, $4,000,
1524
00:59:00,650 --> 00:59:03,730
collection two, $3,000, collection three, $2,000,
1525
00:59:04,110 --> 00:59:07,570
collection four, $1,000, collection four, $1,000
1526
00:59:07,570 --> 00:59:10,810
is very cheap, collection three, $3,000, wow,
1527
00:59:10,950 --> 00:59:11,890
that's the perfect price.
1528
00:59:12,530 --> 00:59:15,130
So I always start with the most expensive,
1529
00:59:15,170 --> 00:59:17,290
which very few people hire me for that
1530
00:59:17,290 --> 00:59:18,950
collection because I did it that way.
1531
00:59:19,090 --> 00:59:20,970
I want to have a price that scares
1532
00:59:20,970 --> 00:59:23,110
them so that the collection they buy is
1533
00:59:23,110 --> 00:59:25,530
the one that they say, wow, the perfect
1534
00:59:25,530 --> 00:59:27,050
shoe, this is what I need.
1535
00:59:28,230 --> 00:59:31,150
Perfect, great, great, very good.
1536
00:59:31,750 --> 00:59:34,510
Someone asked, wait, because I'm going to...
1537
00:59:35,510 --> 00:59:36,590
There's not much time left, okay?
1538
00:59:37,310 --> 00:59:39,590
Because one of the reasons is that I
1539
00:59:39,590 --> 00:59:41,550
always like to do...
1540
00:59:41,550 --> 00:59:44,150
I mean, this only lasts 60 minutes because
1541
00:59:44,150 --> 00:59:47,010
everything that goes up in 60 minutes, people
1542
00:59:47,010 --> 00:59:49,670
end up getting tired and all that, okay?
1543
00:59:50,150 --> 00:59:53,870
But the question that was from Pablo, the
1544
00:59:53,870 --> 00:59:56,570
first contact with the boyfriends, after answering the
1545
00:59:56,570 --> 00:59:59,370
email, is it better telephonically or is it
1546
00:59:59,370 --> 01:00:00,130
better by video call?
1547
01:00:00,650 --> 01:00:03,270
I don't know, I think video call is
1548
01:00:03,270 --> 01:00:04,870
better because we put faces, but what do
1549
01:00:04,870 --> 01:00:05,150
you think?
1550
01:00:05,870 --> 01:00:07,990
Video call for several reasons.
1551
01:00:08,250 --> 01:00:09,210
One, we put faces.
1552
01:00:09,730 --> 01:00:12,230
Two, people have to sit down and pay
1553
01:00:12,230 --> 01:00:12,630
attention.
1554
01:00:12,890 --> 01:00:15,310
If you say on the phone, hello, look,
1555
01:00:15,370 --> 01:00:17,470
I'm walking my dog, how much did you
1556
01:00:17,470 --> 01:00:18,030
say you charge me?
1557
01:00:18,130 --> 01:00:20,130
Oh no, wait, wait, I'm getting a call.
1558
01:00:20,330 --> 01:00:22,170
No, if it's in the video, the first
1559
01:00:22,170 --> 01:00:24,270
thing I do is, hello, Victor, hello, Erika.
1560
01:00:24,390 --> 01:00:26,050
Well, let's talk about your marriage.
1561
01:00:26,170 --> 01:00:27,770
The first thing I tell them, it's just
1562
01:00:27,770 --> 01:00:30,290
30 minutes, but if you can turn off
1563
01:00:30,290 --> 01:00:32,410
the phone so there are no distractions and
1564
01:00:32,410 --> 01:00:34,090
we can focus on what we have to
1565
01:00:34,090 --> 01:00:34,410
focus on.
1566
01:00:34,730 --> 01:00:36,110
If you have a video call, you can
1567
01:00:36,110 --> 01:00:38,950
do what Victor is doing right now, which
1568
01:00:38,950 --> 01:00:40,870
is sharing your screen.
1569
01:00:41,130 --> 01:00:42,750
So you can say, of course, look, I've
1570
01:00:42,750 --> 01:00:44,270
taken pictures on this farm, I'm going to
1571
01:00:44,270 --> 01:00:45,910
show you, look how beautiful everything is.
1572
01:00:46,710 --> 01:00:49,870
You're already giving more things to the client.
1573
01:00:50,350 --> 01:00:52,350
Of course, very obvious, very obvious, very good,
1574
01:00:52,430 --> 01:00:52,650
very good.
1575
01:00:52,970 --> 01:00:54,570
And the last question of all, okay?
1576
01:00:54,890 --> 01:00:57,810
If someone has a question, you can write
1577
01:00:57,810 --> 01:00:58,290
it down there.
1578
01:00:58,850 --> 01:01:02,170
But my last question is, what advice would
1579
01:01:02,170 --> 01:01:03,830
you give to someone who is just starting
1580
01:01:03,830 --> 01:01:06,490
and wants to get married quickly?
1581
01:01:07,650 --> 01:01:08,070
Ah!
1582
01:01:09,490 --> 01:01:10,430
You're dreaming!
1583
01:01:11,730 --> 01:01:14,390
The first thing I tell them is that
1584
01:01:14,390 --> 01:01:17,710
before thinking about getting married, you have to
1585
01:01:17,710 --> 01:01:18,570
be ready, right?
1586
01:01:19,290 --> 01:01:21,350
And that's when we get to the part
1587
01:01:21,350 --> 01:01:23,070
that you've talked about with many photographers.
1588
01:01:24,290 --> 01:01:26,210
You have to know the art of photography,
1589
01:01:26,210 --> 01:01:27,870
you have to know about photos, you have
1590
01:01:27,870 --> 01:01:30,050
to know how a marriage is handled.
1591
01:01:30,390 --> 01:01:32,350
You can be a family photographer and take
1592
01:01:32,350 --> 01:01:34,170
spectacular photos, and then you get to the
1593
01:01:34,170 --> 01:01:36,650
wedding and you go crazy because in a
1594
01:01:36,650 --> 01:01:38,970
wedding 100 things happen per second.
1595
01:01:39,530 --> 01:01:42,990
So before anything else, work as an assistant,
1596
01:01:43,430 --> 01:01:46,850
work as a second camera, and be very
1597
01:01:46,850 --> 01:01:47,270
patient.
1598
01:01:48,670 --> 01:01:51,470
And talk about your business all the time.
1599
01:01:51,630 --> 01:01:54,630
When I started, where I was going, look,
1600
01:01:54,670 --> 01:01:55,350
I'm a photographer.
1601
01:01:55,350 --> 01:01:56,570
You know someone?
1602
01:01:56,750 --> 01:01:58,130
Look, I'm a photographer, are you interested?
1603
01:01:58,310 --> 01:02:00,190
I told everyone I was a photographer.
1604
01:02:01,470 --> 01:02:03,950
So now, that was 10 years ago, imagine,
1605
01:02:04,190 --> 01:02:06,310
we're like dinosaurs, there was no Instagram or
1606
01:02:06,310 --> 01:02:06,710
anything like that.
1607
01:02:06,930 --> 01:02:08,430
Today you can do it very easily on
1608
01:02:08,430 --> 01:02:08,890
social media.
1609
01:02:09,190 --> 01:02:12,030
All the time, showing your work and talking
1610
01:02:12,030 --> 01:02:13,750
about what makes you different.
1611
01:02:14,070 --> 01:02:17,150
Today we have 50,000 photographers.
1612
01:02:17,330 --> 01:02:18,930
In fact, if you go to my portfolio,
1613
01:02:20,010 --> 01:02:21,970
my photos, yes, I consider them beautiful, but
1614
01:02:21,970 --> 01:02:23,850
I don't think they're such a spectacular thing
1615
01:02:23,850 --> 01:02:24,550
from the other world.
1616
01:02:24,550 --> 01:02:26,290
But why do people hire me?
1617
01:02:26,570 --> 01:02:27,430
For security.
1618
01:02:27,650 --> 01:02:29,490
Because they know that I'm going to give
1619
01:02:29,490 --> 01:02:31,350
them the work they need, and because they
1620
01:02:31,350 --> 01:02:33,330
know that we're going to have a great
1621
01:02:33,330 --> 01:02:33,530
time.
1622
01:02:33,730 --> 01:02:38,150
Because my whole brand is about creating cool
1623
01:02:38,150 --> 01:02:39,950
photos, but you're going to laugh about it,
1624
01:02:40,130 --> 01:02:42,170
you're going to be able to dance, you're
1625
01:02:42,170 --> 01:02:43,290
going to have a great time.
1626
01:02:43,590 --> 01:02:44,570
That's why they hire me.
1627
01:02:47,140 --> 01:02:51,000
Hey, and not too long ago, Tae asked
1628
01:02:51,000 --> 01:02:53,900
me a question, that I want to ask
1629
01:02:53,900 --> 01:02:54,000
you.
1630
01:02:55,220 --> 01:02:57,380
These questions about Tae are dangerous.
1631
01:02:57,720 --> 01:02:58,840
Let's see, what did he ask?
1632
01:03:00,200 --> 01:03:04,840
Yes, yes, imagine that you're my sister, and
1633
01:03:04,840 --> 01:03:07,960
I'm a millionaire, a multimillionaire.
1634
01:03:08,060 --> 01:03:09,120
Let's say I have plenty of money.
1635
01:03:09,920 --> 01:03:14,220
And I tell you, look, Carolina, as the
1636
01:03:14,220 --> 01:03:17,560
last job you did was selling shoes, it
1637
01:03:17,560 --> 01:03:19,640
didn't convince me much, and as you also
1638
01:03:19,640 --> 01:03:24,380
tried to sell insurance, and I didn't like
1639
01:03:24,380 --> 01:03:26,340
it much, I want you to dedicate yourself
1640
01:03:26,340 --> 01:03:28,380
to photography, it's your passion, it's what you've
1641
01:03:28,380 --> 01:03:29,140
liked all your life.
1642
01:03:29,540 --> 01:03:31,160
And look, as I'm so handsome, and I'm
1643
01:03:31,160 --> 01:03:33,260
so smart, and I'm such a millionaire, I'm
1644
01:03:33,260 --> 01:03:37,580
going to give you $15,000 to set
1645
01:03:37,580 --> 01:03:38,520
up your photography business.
1646
01:03:39,120 --> 01:03:41,080
If I give you $15,000, what would
1647
01:03:41,080 --> 01:03:42,620
you invest that $15,000 in?
1648
01:03:44,280 --> 01:03:46,260
Well, the basics, and the first thing is,
1649
01:03:46,280 --> 01:03:47,040
I need equipment.
1650
01:03:47,720 --> 01:03:49,620
So I'm not going to buy an expensive
1651
01:03:49,620 --> 01:03:51,460
equipment, because I'm going to lose the $15
1652
01:03:51,460 --> 01:03:52,800
,000 and I still don't have enough.
1653
01:03:53,680 --> 01:03:56,700
So I need a full-frame equipment.
1654
01:03:56,880 --> 01:03:59,700
And obviously, a backup equipment is super important.
1655
01:04:00,180 --> 01:04:02,140
You can't get to a marriage with just
1656
01:04:02,140 --> 01:04:02,780
one camera.
1657
01:04:02,900 --> 01:04:04,740
What happens if you damage half of the
1658
01:04:04,740 --> 01:04:05,300
marriage?
1659
01:04:05,560 --> 01:04:06,620
You can't do that.
1660
01:04:07,420 --> 01:04:08,860
And the second thing I would invest my
1661
01:04:08,860 --> 01:04:10,980
money in would be a coach.
1662
01:04:11,440 --> 01:04:13,520
Someone to teach me so I don't have
1663
01:04:13,520 --> 01:04:16,060
to spend years trying to learn by myself.
1664
01:04:17,560 --> 01:04:18,200
Of course.
1665
01:04:18,400 --> 01:04:20,120
It's like if we were competing.
1666
01:04:20,560 --> 01:04:22,640
This is a bit silly, but it's like
1667
01:04:22,640 --> 01:04:26,080
if we were playing Super Mario Bros.
1668
01:04:26,240 --> 01:04:28,820
3 and someone would teach you how to
1669
01:04:28,820 --> 01:04:30,740
go from level 1 to level 5 quickly.
1670
01:04:30,900 --> 01:04:31,300
Of course.
1671
01:04:31,800 --> 01:04:33,280
You have to go through levels 2, 3,
1672
01:04:33,320 --> 01:04:33,720
and 4.
1673
01:04:34,300 --> 01:04:34,720
Of course.
1674
01:04:35,300 --> 01:04:37,600
And sometimes, it's like what they say in
1675
01:04:37,600 --> 01:04:39,200
English, the catch-22, right?
1676
01:04:39,300 --> 01:04:40,900
It's like, what comes first, the egg or
1677
01:04:40,900 --> 01:04:41,240
the hen?
1678
01:04:41,680 --> 01:04:42,720
How am I going to pay for a
1679
01:04:42,720 --> 01:04:45,800
coach if I don't have enough money?
1680
01:04:46,400 --> 01:04:47,840
But how am I going to get to
1681
01:04:47,840 --> 01:04:49,240
the next level if I don't know how
1682
01:04:49,240 --> 01:04:49,660
to get there?
1683
01:04:50,180 --> 01:04:53,020
So, sometimes you have to sacrifice a little
1684
01:04:53,020 --> 01:04:53,780
bit.
1685
01:04:53,860 --> 01:04:55,880
Stop thinking that we have to buy the
1686
01:04:55,880 --> 01:04:59,140
latest Canon mirrorless that costs, I don't know,
1687
01:04:59,340 --> 01:05:02,900
$4,000 and buy a second-hand used
1688
01:05:02,900 --> 01:05:05,120
one and invest the money in a coach.
1689
01:05:05,700 --> 01:05:06,100
That's how it is.
1690
01:05:06,240 --> 01:05:08,320
When you recover the coach's money, you can
1691
01:05:08,320 --> 01:05:09,520
buy the equipment you want.
1692
01:05:10,100 --> 01:05:10,680
Well said.
1693
01:05:11,460 --> 01:05:12,400
Very good, Carolina.
1694
01:05:13,300 --> 01:05:14,160
That's all for now.
1695
01:05:14,160 --> 01:05:16,060
I don't want this to be...
1696
01:05:16,060 --> 01:05:19,260
Well, I've asked you all the questions I
1697
01:05:19,260 --> 01:05:19,960
had around here.
1698
01:05:20,260 --> 01:05:22,920
And nothing more than a shout-out to
1699
01:05:22,920 --> 01:05:23,420
my son.
1700
01:05:23,840 --> 01:05:25,420
I have them all here.
1701
01:05:25,980 --> 01:05:27,700
And you've answered all of them.
1702
01:05:28,140 --> 01:05:29,620
Honestly, it's not because I'm giving you the
1703
01:05:29,620 --> 01:05:31,080
ball that I don't do this, but it's
1704
01:05:31,080 --> 01:05:35,680
the talk of Nathan Sands, of Rocío, and
1705
01:05:35,680 --> 01:05:37,000
of Víctor and Iñaki.
1706
01:05:38,380 --> 01:05:41,740
But yours has been the one that I
1707
01:05:41,740 --> 01:05:43,780
really, really, really liked the most.
1708
01:05:44,940 --> 01:05:45,860
Oh, well.
1709
01:05:46,180 --> 01:05:47,320
It's not because I'm giving you the ball.
1710
01:05:47,580 --> 01:05:48,960
You know I don't.
1711
01:05:49,060 --> 01:05:52,600
But I liked how sincere you are and
1712
01:05:52,600 --> 01:05:54,760
the commitment you've put into everything.
1713
01:05:55,400 --> 01:05:57,600
And I think that what can be useful...
1714
01:05:57,600 --> 01:05:59,380
For example, you've already given me a couple
1715
01:05:59,380 --> 01:05:59,800
of tips.
1716
01:06:00,400 --> 01:06:02,340
I'm going to socialize with the page in
1717
01:06:02,340 --> 01:06:03,880
a week to see what you've changed.
1718
01:06:04,480 --> 01:06:06,160
I have to talk to my computer, which
1719
01:06:06,160 --> 01:06:07,860
is on vacation, but you'll see that it's
1720
01:06:07,860 --> 01:06:08,240
going to change.
1721
01:06:08,480 --> 01:06:10,900
And about Send, I want to change that.
1722
01:06:11,120 --> 01:06:11,960
Yes or yes.
1723
01:06:11,960 --> 01:06:15,880
And about the budget, you've made me think
1724
01:06:15,880 --> 01:06:17,440
about all of that again.
1725
01:06:18,720 --> 01:06:21,240
And third, which is not on the website,
1726
01:06:22,580 --> 01:06:23,200
but...
1727
01:06:24,820 --> 01:06:30,940
The time to give presents to couples and
1728
01:06:30,940 --> 01:06:34,780
things like this, and above all, coming back
1729
01:06:34,780 --> 01:06:35,700
as I did...
1730
01:06:35,700 --> 01:06:37,440
Of course, the pandemic has affected me a
1731
01:06:37,440 --> 01:06:39,680
bit this year, and I'm grateful for the
1732
01:06:39,680 --> 01:06:41,940
wedding I've had, even if it's a very
1733
01:06:41,940 --> 01:06:42,640
special couple.
1734
01:06:43,140 --> 01:06:46,640
But I'm going to go back to the
1735
01:06:46,640 --> 01:06:50,220
past, to choose my partners better and better,
1736
01:06:50,420 --> 01:06:52,320
because that's going to have an impact on
1737
01:06:52,320 --> 01:06:52,960
my photography.
1738
01:06:53,580 --> 01:06:53,800
Of course.
1739
01:06:54,400 --> 01:06:57,500
But look, we're all going through a difficult
1740
01:06:57,500 --> 01:06:57,960
time, right?
1741
01:06:58,600 --> 01:06:59,800
Some more than others.
1742
01:07:00,060 --> 01:07:02,560
But even if they're couples that come to
1743
01:07:02,560 --> 01:07:04,460
you, and you suddenly say, I don't get
1744
01:07:04,460 --> 01:07:07,280
much out of it, you always have the
1745
01:07:07,280 --> 01:07:10,820
power to show your partner what you can
1746
01:07:10,820 --> 01:07:11,080
do.
1747
01:07:12,100 --> 01:07:14,460
And remember, you are the owners of your
1748
01:07:14,460 --> 01:07:14,840
business.
1749
01:07:14,980 --> 01:07:16,620
That's why we got into this, right?
1750
01:07:17,020 --> 01:07:18,300
Because we don't like to have a boss
1751
01:07:18,300 --> 01:07:19,780
telling us what to do.
1752
01:07:19,880 --> 01:07:20,800
Here we are the bosses.
1753
01:07:21,280 --> 01:07:22,560
So we can decide.
1754
01:07:22,900 --> 01:07:25,000
Even if we suddenly get a client that's
1755
01:07:25,000 --> 01:07:26,800
not the one we always want, we can
1756
01:07:26,800 --> 01:07:28,720
take a little of what I'm telling you.
1757
01:07:29,040 --> 01:07:31,740
I had that conversation with this lady, and
1758
01:07:31,740 --> 01:07:34,020
immediately when I sent her that email, I
1759
01:07:34,020 --> 01:07:35,260
didn't finish telling her the story, when I
1760
01:07:35,260 --> 01:07:38,520
sent her that text message, she replied, wow,
1761
01:07:38,620 --> 01:07:40,520
I definitely didn't know, we're going to have
1762
01:07:40,520 --> 01:07:41,080
this talk.
1763
01:07:41,980 --> 01:07:44,100
I took her photos, she was happy with
1764
01:07:44,100 --> 01:07:45,920
her photos, I was happy with her photos,
1765
01:07:46,040 --> 01:07:48,040
and then there was a pretty big sale.
1766
01:07:48,500 --> 01:07:51,320
If I hadn't done that, I'm sure she
1767
01:07:51,320 --> 01:07:52,860
wouldn't have been happy, not because of the
1768
01:07:52,860 --> 01:07:54,860
photos, but because I didn't know what to
1769
01:07:54,860 --> 01:07:55,120
do.
1770
01:07:55,960 --> 01:07:59,000
So sometimes we have to make that decision
1771
01:07:59,000 --> 01:08:00,860
that, I'm going to be a little bit
1772
01:08:00,860 --> 01:08:03,240
strong, but the result is going to be
1773
01:08:03,240 --> 01:08:04,600
so that not only you win as a
1774
01:08:04,600 --> 01:08:07,080
photographer, but the person is happy with the
1775
01:08:07,080 --> 01:08:07,960
result they're getting.
1776
01:08:08,960 --> 01:08:09,660
Very good.
1777
01:08:10,360 --> 01:08:11,140
Perfect, Carolina.
1778
01:08:11,440 --> 01:08:12,460
Thank you very much for everything.
1779
01:08:13,040 --> 01:08:14,080
To you and to all of you.
1780
01:08:15,200 --> 01:08:18,359
Although there aren't many people registered here, I
1781
01:08:18,359 --> 01:08:22,220
mean, just a few, I told you it
1782
01:08:22,220 --> 01:08:27,420
was August, many in Spain, everyone is on
1783
01:08:27,420 --> 01:08:32,439
vacation or doing things, but you'll see when
1784
01:08:32,439 --> 01:08:35,880
I post it on Patreon, you'll see that
1785
01:08:35,880 --> 01:08:38,740
I think many people will like it, so
1786
01:08:38,740 --> 01:08:40,319
I thank you for your time.
1787
01:08:40,620 --> 01:08:42,060
Also to the rest, there are only a
1788
01:08:42,060 --> 01:08:44,120
few, but as we say around here, that
1789
01:08:44,120 --> 01:08:47,479
of better few and good avenues, than not
1790
01:08:47,479 --> 01:08:48,740
many, so...
1791
01:08:48,740 --> 01:08:51,479
Perfect, and everyone can follow him on TalkRepublic,
1792
01:08:51,479 --> 01:08:54,960
on Mondays I'm doing talks in Spanish, every
1793
01:08:54,960 --> 01:08:57,660
Tuesday I release a new episode, usually in
1794
01:08:57,660 --> 01:08:59,600
English, but I also do other episodes in
1795
01:08:59,600 --> 01:09:01,279
Spanish, and, well, welcome questions.
1796
01:09:02,899 --> 01:09:04,260
Perfect, very good.
1797
01:09:04,399 --> 01:09:05,120
Very good, Carolina.
1798
01:09:05,399 --> 01:09:05,979
Very good, everyone.
1799
01:09:06,220 --> 01:09:09,020
Don't forget, the TalkRepublic, okay?
1800
01:09:09,279 --> 01:09:11,899
For the Spaniards, the TalkRepublic.
1801
01:09:13,160 --> 01:09:16,920
So, everything well said, with a good long
1802
01:09:16,920 --> 01:09:19,560
G, and Republic, Public, so you can see
1803
01:09:19,560 --> 01:09:21,819
that marked C, okay?
1804
01:09:22,140 --> 01:09:22,720
So, that's it.
1805
01:09:22,740 --> 01:09:25,260
Well, as we saw at the beginning of
1806
01:09:25,260 --> 01:09:26,180
the video, that's it.
1807
01:09:26,779 --> 01:09:28,899
So, everyone, let's follow my friend Carolina.
1808
01:09:29,479 --> 01:09:30,680
Well, guys, very good.
1809
01:09:30,740 --> 01:09:31,380
Thank you all very much.
1810
01:09:31,740 --> 01:09:33,260
I have a little time now to edit.
1811
01:09:33,899 --> 01:09:35,500
A round of applause for Carolina, she deserves
1812
01:09:35,500 --> 01:09:35,600
it.
128070
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