All language subtitles for 60 con Carolina Guzik

af Afrikaans
ak Akan
sq Albanian
am Amharic
ar Arabic
hy Armenian
az Azerbaijani
eu Basque
be Belarusian
bem Bemba
bn Bengali
bh Bihari
bs Bosnian
br Breton
bg Bulgarian
km Cambodian
ca Catalan
ceb Cebuano
chr Cherokee
ny Chichewa
zh-CN Chinese (Simplified)
zh-TW Chinese (Traditional)
co Corsican
hr Croatian
cs Czech
da Danish
nl Dutch
en English
eo Esperanto
et Estonian
ee Ewe
fo Faroese
tl Filipino
fi Finnish
fr French
fy Frisian
gaa Ga
gl Galician
ka Georgian
de German
el Greek
gn Guarani
gu Gujarati
ht Haitian Creole
ha Hausa
haw Hawaiian
iw Hebrew
hi Hindi
hmn Hmong
hu Hungarian
is Icelandic
ig Igbo
id Indonesian
ia Interlingua
ga Irish
it Italian
ja Japanese
jw Javanese
kn Kannada
kk Kazakh
rw Kinyarwanda
rn Kirundi
kg Kongo
ko Korean
kri Krio (Sierra Leone)
ku Kurdish
ckb Kurdish (Soranî)
ky Kyrgyz
lo Laothian
la Latin
lv Latvian
ln Lingala
lt Lithuanian
loz Lozi
lg Luganda
ach Luo
lb Luxembourgish
mk Macedonian
mg Malagasy
ms Malay
ml Malayalam
mt Maltese
mi Maori
mr Marathi
mfe Mauritian Creole
mo Moldavian
mn Mongolian
my Myanmar (Burmese)
sr-ME Montenegrin
ne Nepali
pcm Nigerian Pidgin
nso Northern Sotho
no Norwegian
nn Norwegian (Nynorsk)
oc Occitan
or Oriya
om Oromo
ps Pashto
fa Persian
pl Polish
pt-BR Portuguese (Brazil)
pt Portuguese (Portugal)
pa Punjabi
qu Quechua
ro Romanian Download
rm Romansh
nyn Runyakitara
ru Russian
sm Samoan
gd Scots Gaelic
sr Serbian
sh Serbo-Croatian
st Sesotho
tn Setswana
crs Seychellois Creole
sn Shona
sd Sindhi
si Sinhalese
sk Slovak
sl Slovenian
so Somali
es Spanish
es-419 Spanish (Latin American)
su Sundanese
sw Swahili
sv Swedish
tg Tajik
ta Tamil
tt Tatar
te Telugu
th Thai
ti Tigrinya
to Tonga
lua Tshiluba
tum Tumbuka
tr Turkish
tk Turkmen
tw Twi
ug Uighur
uk Ukrainian
ur Urdu
uz Uzbek
vi Vietnamese
cy Welsh
wo Wolof
xh Xhosa
yi Yiddish
yo Yoruba
zu Zulu
Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:00,060 --> 00:00:02,420 I want to thank you, Carolina, for your 2 00:00:02,420 --> 00:00:02,860 time... 3 00:00:02,860 --> 00:00:04,640 No, sorry, your patience with me first. 4 00:00:05,400 --> 00:00:09,320 Your time and also the fact that from 5 00:00:09,320 --> 00:00:11,160 the first moment I proposed this to you, 6 00:00:11,280 --> 00:00:13,500 15 days ago, I told you, Carolina, do 7 00:00:13,500 --> 00:00:14,780 you want to be part of this whole 8 00:00:14,780 --> 00:00:14,960 story? 9 00:00:15,079 --> 00:00:16,820 You told me that I think you didn't 10 00:00:16,820 --> 00:00:20,960 take a second to say yes, which I 11 00:00:20,960 --> 00:00:21,500 thank you for. 12 00:00:22,140 --> 00:00:26,360 I've known my friend Carolina not more than 13 00:00:26,360 --> 00:00:29,300 seven or eight months ago, when she contacted 14 00:00:29,300 --> 00:00:31,040 me from TalkRepublic. 15 00:00:31,380 --> 00:00:34,440 If you don't know, wait, I want to 16 00:00:34,440 --> 00:00:35,200 share the screen. 17 00:00:35,880 --> 00:00:39,700 I would have liked to prepare this, as 18 00:00:39,700 --> 00:00:46,220 God commands, to show it in conditions, but 19 00:00:46,220 --> 00:00:47,640 I'm going to put it... 20 00:00:47,640 --> 00:00:49,520 You can find it both on the web 21 00:00:49,520 --> 00:00:53,940 and directly on Instagram, but I'm going to... 22 00:00:55,680 --> 00:00:56,640 Wait a second. 23 00:00:56,900 --> 00:01:00,120 Sorry, I wanted to prepare this in conditions, 24 00:01:00,260 --> 00:01:02,080 but as I told you, the couple has 25 00:01:02,080 --> 00:01:03,459 melted me alive. 26 00:01:03,900 --> 00:01:06,640 Okay, so, as I was telling you about 27 00:01:06,640 --> 00:01:09,440 TalkRepublic, and it's like I... 28 00:01:09,440 --> 00:01:12,200 I know Carolina, she contacts me, a girl 29 00:01:12,200 --> 00:01:14,440 I don't know, a girl from Miami, and 30 00:01:14,440 --> 00:01:16,580 she tells me she has a blog where 31 00:01:16,580 --> 00:01:20,840 she interviews her fellow photographers, and the interviews 32 00:01:20,840 --> 00:01:25,500 are in Spanish or in English. 33 00:01:25,780 --> 00:01:28,660 I'm always oriented, if I'm wrong, correct me, 34 00:01:28,760 --> 00:01:31,960 Carolina, I'm always oriented towards business. 35 00:01:32,420 --> 00:01:36,280 Of course, as many of you know, if 36 00:01:36,280 --> 00:01:39,620 this works for me economically, it's because I 37 00:01:39,620 --> 00:01:42,700 think I have a medium-sized photograph, and 38 00:01:42,700 --> 00:01:45,580 I believe it, so I hire weddings for 39 00:01:45,580 --> 00:01:45,740 that. 40 00:01:45,740 --> 00:01:49,200 But surely, if Carolina was here for a 41 00:01:49,200 --> 00:01:54,000 week, she'd think, look, Victor, you're wasting your 42 00:01:54,000 --> 00:01:56,720 time, because what you're doing, you could possibly 43 00:01:56,720 --> 00:02:00,000 make more, or maybe you'd see things... 44 00:02:00,000 --> 00:02:00,520 What would she say? 45 00:02:00,960 --> 00:02:04,900 But you're from the Stone Age, Victor, what 46 00:02:04,900 --> 00:02:06,280 the hell are you doing? 47 00:02:06,760 --> 00:02:10,360 So, I thought that in the three talks 48 00:02:10,360 --> 00:02:14,880 we've had so far, they've been 100% 49 00:02:14,880 --> 00:02:15,680 focused on photography. 50 00:02:16,320 --> 00:02:19,520 So, it's not that Carolina isn't focused and 51 00:02:19,520 --> 00:02:23,480 that she's not a wedding photographer, but she 52 00:02:23,480 --> 00:02:28,180 has a very interesting point, and she's twice 53 00:02:28,180 --> 00:02:30,680 as likely as we are, or at least 54 00:02:30,680 --> 00:02:32,700 as I am, when it comes to marketing 55 00:02:32,700 --> 00:02:33,520 and business strategies. 56 00:02:34,200 --> 00:02:37,860 So, I invite you, if any of you 57 00:02:37,860 --> 00:02:42,420 who haven't visited the TalkRepublic website yet, to 58 00:02:42,420 --> 00:02:45,120 go there, because if I'm not mistaken, I 59 00:02:45,120 --> 00:02:50,140 see that you publish weekly interviews of all 60 00:02:50,140 --> 00:02:54,400 kinds, of many styles, of photographers, right? 61 00:02:54,640 --> 00:02:55,760 I think that's how it is. 62 00:02:55,780 --> 00:02:57,680 That's right, that's how it is, you're right. 63 00:02:58,580 --> 00:03:01,440 And just to introduce her a little bit 64 00:03:01,440 --> 00:03:03,980 more, she's of Colombian origin, but I think 65 00:03:03,980 --> 00:03:06,760 she's been in Miami practically her whole life, 66 00:03:07,160 --> 00:03:10,720 so she has the good things about Latin 67 00:03:10,720 --> 00:03:14,020 blood, that warmth, that human warmth, and she 68 00:03:14,020 --> 00:03:19,160 also has the good things, without being disrespectful, 69 00:03:20,540 --> 00:03:23,280 the coldness of the gringos, I mean, the 70 00:03:23,280 --> 00:03:26,340 coldness when it comes to knowing how to 71 00:03:26,340 --> 00:03:28,260 negotiate, or knowing how to speak, or knowing 72 00:03:28,260 --> 00:03:30,740 how to manage all that, because we Latinos 73 00:03:30,740 --> 00:03:33,680 sometimes work more for the love of art 74 00:03:33,680 --> 00:03:37,440 than anything else, so, Carolina, I think she 75 00:03:37,440 --> 00:03:38,760 has all of that. 76 00:03:38,900 --> 00:03:42,360 So, well, thank you, Carolina, it's a pleasure 77 00:03:42,360 --> 00:03:46,180 for us, and I'm really sorry again for 78 00:03:46,180 --> 00:03:48,480 not meeting 15 minutes before the meeting. 79 00:03:48,500 --> 00:03:50,680 You don't have to apologize, no problem. 80 00:03:52,000 --> 00:03:55,300 There you go, the first tip for marketing, 81 00:03:55,580 --> 00:03:57,660 it's first the business, and first what it 82 00:03:57,660 --> 00:04:00,680 pays, so sometimes we have to be a 83 00:04:00,680 --> 00:04:02,900 little more with the clients, and well, that's 84 00:04:02,900 --> 00:04:03,320 what it is. 85 00:04:03,930 --> 00:04:05,780 The thing is, I mean, it's not an 86 00:04:05,780 --> 00:04:08,600 excuse, but with the boyfriend I met today, 87 00:04:09,080 --> 00:04:12,000 it's a second wedding, I mean, both of 88 00:04:12,000 --> 00:04:15,260 them had already gotten married, and they're getting 89 00:04:15,260 --> 00:04:16,019 married for the second time. 90 00:04:17,940 --> 00:04:20,680 Normally, the profile of the boyfriend I have 91 00:04:20,680 --> 00:04:22,640 is usually 35 and a half years old, 92 00:04:23,200 --> 00:04:26,440 but the boy, it was noticeable that he 93 00:04:26,440 --> 00:04:29,680 was 40-something, and she, about my age, 94 00:04:29,800 --> 00:04:30,560 40-something, right? 95 00:04:30,880 --> 00:04:33,360 But both of them are very well-preserved, 96 00:04:33,760 --> 00:04:36,580 and what I've noticed is that they're really 97 00:04:36,580 --> 00:04:41,800 into important business, and at the wedding, they 98 00:04:41,800 --> 00:04:46,200 told me that important people were coming, among 99 00:04:46,200 --> 00:04:48,020 others, a president of Spain. 100 00:04:48,940 --> 00:04:50,780 I mean, it's going to be a very 101 00:04:50,780 --> 00:04:54,240 important wedding, that's why I couldn't find the 102 00:04:54,240 --> 00:04:57,120 right way until it was 6.28 to 103 00:04:57,120 --> 00:04:59,540 say, hey, I have to go, okay? 104 00:04:59,960 --> 00:05:01,240 So, that's why... 105 00:05:01,240 --> 00:05:04,100 We have Carolina, and what I've prepared here... 106 00:05:04,100 --> 00:05:05,240 I'll ask you a few questions. 107 00:05:06,600 --> 00:05:10,180 I don't know if they'll be interesting or 108 00:05:10,180 --> 00:05:10,280 not. 109 00:05:11,260 --> 00:05:14,420 Normally, with all the guests we've had, or 110 00:05:14,420 --> 00:05:17,280 with almost all of them, I've tried to 111 00:05:17,280 --> 00:05:19,820 be a little bit, or maintain a kind 112 00:05:19,820 --> 00:05:25,540 of battle, in which, for example, if... 113 00:05:25,540 --> 00:05:28,500 For example, the first video was about vertical 114 00:05:28,500 --> 00:05:29,320 or horizontal photography. 115 00:05:30,040 --> 00:05:32,820 The photographers were right in front of me, 116 00:05:32,940 --> 00:05:34,800 they were vertical, and I was horizontal. 117 00:05:34,940 --> 00:05:36,420 It was about maintaining that spark. 118 00:05:36,700 --> 00:05:39,540 But with you, Carolina, since I have nothing 119 00:05:39,540 --> 00:05:43,040 to say about economics, what I'm going to 120 00:05:43,040 --> 00:05:47,180 ask you are damn questions, and, well, you'll 121 00:05:47,180 --> 00:05:48,100 give us your opinion, okay? 122 00:05:48,460 --> 00:05:48,960 Go ahead. 123 00:05:49,680 --> 00:05:52,360 A few very easy questions, and you'll tell 124 00:05:52,360 --> 00:05:54,240 us the first of all, okay, Carolina? 125 00:05:55,780 --> 00:05:58,540 A website, that is, to have a blog 126 00:05:58,540 --> 00:06:00,700 in conditions and everything, or is it better 127 00:06:00,700 --> 00:06:03,800 to have just an Instagram page? 128 00:06:04,520 --> 00:06:06,380 I'm telling you this because at the last 129 00:06:06,380 --> 00:06:08,620 wedding, at the penultimate wedding we got together, 130 00:06:09,680 --> 00:06:12,120 the videographers didn't have a website. 131 00:06:12,540 --> 00:06:15,000 They're really professionals, they weren't idiots. 132 00:06:15,680 --> 00:06:18,180 But what they did have was an Instagram 133 00:06:18,180 --> 00:06:19,280 page perfectly, okay? 134 00:06:19,380 --> 00:06:21,880 With all kinds of details, stories, and so 135 00:06:21,880 --> 00:06:22,180 on. 136 00:06:22,780 --> 00:06:27,100 And I asked them, why don't you have 137 00:06:27,100 --> 00:06:28,920 a website? 138 00:06:29,180 --> 00:06:30,480 And they said, it's useless. 139 00:06:31,400 --> 00:06:32,720 And I said, what, a contact form? 140 00:06:33,500 --> 00:06:36,400 And they said, well, Instagram. 141 00:06:36,520 --> 00:06:39,220 So, the first question is that, a website 142 00:06:39,220 --> 00:06:40,440 or Instagram? 143 00:06:41,020 --> 00:06:43,300 Look, for those who don't know me, who 144 00:06:43,300 --> 00:06:46,580 may have never heard of me, I'm a... 145 00:06:46,580 --> 00:06:47,500 How do you say it? 146 00:06:47,500 --> 00:06:49,540 I fight for the website. 147 00:06:49,680 --> 00:06:53,640 I think it's an extremely important tool in 148 00:06:53,640 --> 00:06:55,120 a business for certain things. 149 00:06:55,580 --> 00:06:58,400 The first one, obviously, because if you have 150 00:06:58,400 --> 00:07:02,040 a divine, spectacular Instagram page where all your 151 00:07:02,040 --> 00:07:04,620 clients reach you, well, that's a tool, right? 152 00:07:04,820 --> 00:07:06,520 But you have to have many tools. 153 00:07:06,680 --> 00:07:09,160 The website will help you get people who 154 00:07:09,160 --> 00:07:11,060 don't know you, let's say people who enter 155 00:07:11,060 --> 00:07:15,400 Google and ask, wedding photographer in Madrid. 156 00:07:16,300 --> 00:07:17,880 And if you have a good page, that 157 00:07:17,880 --> 00:07:20,500 is well structured, that has good content, they'll 158 00:07:20,500 --> 00:07:21,340 find you, right? 159 00:07:21,680 --> 00:07:23,020 So, that's the first thing. 160 00:07:23,020 --> 00:07:26,120 The second, maybe this can be a little 161 00:07:26,120 --> 00:07:29,200 controversial, you tell me, are they professional videographers? 162 00:07:30,440 --> 00:07:32,480 Okay, I believe it, I'm not saying they 163 00:07:32,480 --> 00:07:32,600 aren't. 164 00:07:33,160 --> 00:07:34,840 But there comes a point when you work 165 00:07:34,840 --> 00:07:37,980 on certain marriages, especially at a certain price, 166 00:07:38,400 --> 00:07:40,440 that if the client doesn't see you with 167 00:07:40,440 --> 00:07:43,300 a website, they won't think you're at the 168 00:07:43,300 --> 00:07:44,260 level they need. 169 00:07:44,800 --> 00:07:48,360 So, they'll say, yes, they have a very 170 00:07:48,360 --> 00:07:49,980 nice Instagram, but they don't have a website, 171 00:07:50,160 --> 00:07:51,620 it doesn't give us much confidence. 172 00:07:51,620 --> 00:07:54,720 So, the website helps us build trust with 173 00:07:54,720 --> 00:07:55,780 our future clients. 174 00:07:56,660 --> 00:07:59,140 The third, very important thing you said, a 175 00:07:59,140 --> 00:08:00,080 contact page. 176 00:08:00,660 --> 00:08:02,640 Yes, I get DMs on Instagram. 177 00:08:03,320 --> 00:08:04,020 Okay, perfect. 178 00:08:04,300 --> 00:08:05,860 But there comes a time when you have 179 00:08:05,860 --> 00:08:07,100 20, 30 clients. 180 00:08:07,280 --> 00:08:08,680 How do you have all this organized? 181 00:08:09,220 --> 00:08:10,740 If you don't have all this organized with 182 00:08:10,740 --> 00:08:12,760 a website that gets you directly to your 183 00:08:12,760 --> 00:08:14,880 email, where you can organize it, then at 184 00:08:14,880 --> 00:08:16,200 some point, you'll get in trouble. 185 00:08:16,760 --> 00:08:18,020 And the truth is that at some point, 186 00:08:18,280 --> 00:08:20,720 things will start to fail because we're human. 187 00:08:20,720 --> 00:08:23,980 And in a day, you don't have a 188 00:08:23,980 --> 00:08:26,180 way of really organizing it. 189 00:08:26,520 --> 00:08:28,960 And the last thing, which for me, is 190 00:08:28,960 --> 00:08:32,720 obviously also very, very important, is that, well, 191 00:08:32,919 --> 00:08:34,960 you're on Instagram, and I see that you 192 00:08:34,960 --> 00:08:37,080 just opened your Instagram, and you have, I 193 00:08:37,080 --> 00:08:40,159 don't know how many DMs, 100 likes, 56 194 00:08:40,159 --> 00:08:41,000 new followers. 195 00:08:41,500 --> 00:08:44,000 So, let's say that as a client, that 196 00:08:44,000 --> 00:08:46,000 I were your client, and I just go 197 00:08:46,000 --> 00:08:48,140 to your page, and I open my Instagram, 198 00:08:48,200 --> 00:08:49,900 and I have a lot of notifications and 199 00:08:49,900 --> 00:08:52,780 a lot of things, you're going to lose 200 00:08:52,780 --> 00:08:52,880 your attention. 201 00:08:53,120 --> 00:08:54,520 I'm not going to be thinking, oh, I'm 202 00:08:54,520 --> 00:08:55,820 going to look at Victor Lax's photos, but 203 00:08:55,820 --> 00:08:57,660 I'm going to look, oh, look, they sent 204 00:08:57,660 --> 00:08:59,700 me a DM, this person is talking to 205 00:08:59,700 --> 00:08:59,800 me. 206 00:08:59,800 --> 00:09:00,760 That's not what I want. 207 00:09:00,820 --> 00:09:02,660 I want that when my clients, or my 208 00:09:02,660 --> 00:09:05,180 future clients, want to do a business with 209 00:09:05,180 --> 00:09:07,500 me, I have all their attention. 210 00:09:07,980 --> 00:09:11,700 So, for me, and for what I teach, 211 00:09:12,080 --> 00:09:13,680 it's essential to have a website. 212 00:09:15,520 --> 00:09:17,540 In fact, I thought like you, and I 213 00:09:17,540 --> 00:09:20,440 have nothing to add, although sometimes, for example, 214 00:09:20,540 --> 00:09:23,660 I've said, fuck, it seems like... 215 00:09:23,660 --> 00:09:26,860 I'm stuck, friend, I'm working. 216 00:09:27,720 --> 00:09:28,540 Sorry, sorry. 217 00:09:29,400 --> 00:09:33,120 Okay, so, I've thought that the pace that 218 00:09:33,120 --> 00:09:37,280 Instagram is going at, it seems like it's 219 00:09:37,280 --> 00:09:39,940 the same website, but it's what I told 220 00:09:39,940 --> 00:09:42,340 the videographers, and it's what you said, right? 221 00:09:42,440 --> 00:09:44,500 I say, fuck, and if someone contacts you, 222 00:09:44,740 --> 00:09:45,300 how do they do it? 223 00:09:45,400 --> 00:09:46,860 Because there comes a time when I see 224 00:09:46,860 --> 00:09:50,400 that the messages on Instagram are not so 225 00:09:50,400 --> 00:09:55,480 clean, I mean, so easy to digest, and 226 00:09:55,480 --> 00:09:56,180 what you've said, right? 227 00:09:56,340 --> 00:09:59,440 In the end, when a friend writes to 228 00:09:59,440 --> 00:10:01,740 you, for example, a client, a photographer friend, 229 00:10:02,060 --> 00:10:05,340 your mother or your brother on Instagram, everything 230 00:10:05,340 --> 00:10:07,920 starts to mix, and it's out of control, 231 00:10:08,060 --> 00:10:08,180 okay? 232 00:10:09,720 --> 00:10:13,380 So, going with that, what sections do you 233 00:10:13,380 --> 00:10:16,320 think that should have a contact form? 234 00:10:17,360 --> 00:10:20,020 Okay, this is super important because this is 235 00:10:20,020 --> 00:10:21,260 where a lot of people make a lot 236 00:10:21,260 --> 00:10:21,940 of mistakes, right? 237 00:10:22,120 --> 00:10:24,740 Because one, they make them too short, that 238 00:10:24,740 --> 00:10:28,220 you don't have enough information to answer the 239 00:10:28,220 --> 00:10:28,800 client later, right? 240 00:10:28,880 --> 00:10:30,380 So, we see, for example, a form that 241 00:10:30,380 --> 00:10:34,100 says, name, wedding date, and message. 242 00:10:34,780 --> 00:10:36,620 Here you're losing, you don't know where they're 243 00:10:36,620 --> 00:10:38,040 going to get married, you don't know how 244 00:10:38,040 --> 00:10:40,320 many guests they're going to have, you only 245 00:10:40,320 --> 00:10:42,320 asked the name of one person, so you 246 00:10:42,320 --> 00:10:44,680 don't know the name of the couple to 247 00:10:44,680 --> 00:10:46,540 be able to send them a more personalized 248 00:10:46,540 --> 00:10:48,940 email of, hello, Pepita and Pepito, Pepita, Pepita, 249 00:10:49,000 --> 00:10:49,180 whatever. 250 00:10:50,360 --> 00:10:54,160 So, a very short thing, you're losing opportunity. 251 00:10:54,620 --> 00:10:58,160 There are other messages that are, other contacts 252 00:10:58,160 --> 00:11:00,840 that are so long that what you do 253 00:11:00,840 --> 00:11:02,020 is that the person is filling it out, 254 00:11:02,140 --> 00:11:03,560 and then they say, no, I mean, goodbye, 255 00:11:03,840 --> 00:11:04,120 bye. 256 00:11:04,760 --> 00:11:07,180 That the phone, that the address, that how 257 00:11:07,180 --> 00:11:10,360 they met, that please tell me, explain to 258 00:11:10,360 --> 00:11:11,800 me what you like the most about your 259 00:11:11,800 --> 00:11:12,020 partner. 260 00:11:12,800 --> 00:11:14,980 I mean, those are questions that are important, 261 00:11:15,160 --> 00:11:16,440 but all in due time. 262 00:11:16,560 --> 00:11:19,100 If you ask too many questions, what you're 263 00:11:19,100 --> 00:11:21,160 going to do is, what's the word I'm 264 00:11:21,160 --> 00:11:21,820 looking for in Spanish? 265 00:11:21,960 --> 00:11:24,540 Like, the person feels like, oh, this is 266 00:11:24,540 --> 00:11:25,620 a lot, I don't want to do it, 267 00:11:26,180 --> 00:11:27,140 they're going to go with someone else. 268 00:11:28,140 --> 00:11:29,820 So, important, what are we going to have? 269 00:11:30,000 --> 00:11:31,600 We're going to ask for the name of 270 00:11:31,600 --> 00:11:33,340 both, partner and couple. 271 00:11:34,380 --> 00:11:37,400 This part is very important because we're in 272 00:11:37,400 --> 00:11:38,720 the century, I don't even know what century 273 00:11:38,720 --> 00:11:40,840 we're in, but we're in the year 2021, 274 00:11:41,580 --> 00:11:46,000 in which, well, it's already extremely normal that 275 00:11:46,000 --> 00:11:48,200 same-sex couples get married, right? 276 00:11:48,520 --> 00:11:51,540 So, if you're a photographer who works with 277 00:11:51,540 --> 00:11:54,540 same-sex couples, please, I'm asking you, don't 278 00:11:54,540 --> 00:11:56,960 put in your contact, partner and couple. 279 00:11:57,620 --> 00:11:58,820 There's nothing else. 280 00:11:59,380 --> 00:12:01,260 You asked for a same-sex couple to 281 00:12:01,260 --> 00:12:03,700 go to a website and say, they have 282 00:12:03,700 --> 00:12:05,940 to ask themselves, wow, does this person work 283 00:12:05,940 --> 00:12:07,860 with same-sex people or not? 284 00:12:07,860 --> 00:12:10,420 So, for example, in my contact, I say, 285 00:12:10,640 --> 00:12:13,380 your name and your partner's name. 286 00:12:14,260 --> 00:12:16,380 Okay, so, there you have it. 287 00:12:16,380 --> 00:12:18,140 Yeah, I'm looking at my page. 288 00:12:18,140 --> 00:12:20,020 Let's look at Victor's, let's see what he 289 00:12:20,020 --> 00:12:20,180 says. 290 00:12:20,460 --> 00:12:21,900 He says girlfriend and boyfriend. 291 00:12:22,040 --> 00:12:23,240 If he says it like that, we're going 292 00:12:23,240 --> 00:12:24,580 to fix it right now. 293 00:12:25,540 --> 00:12:25,980 Name. 294 00:12:26,600 --> 00:12:27,740 You're just asking for one. 295 00:12:27,780 --> 00:12:29,960 So, I say name, and in parentheses, if 296 00:12:29,960 --> 00:12:31,840 you go to my page, it says, yours 297 00:12:31,840 --> 00:12:32,600 and your partner. 298 00:12:32,800 --> 00:12:34,100 I want to know what their names are. 299 00:12:34,700 --> 00:12:37,260 Then, obviously, email, for me, it's super important. 300 00:12:37,260 --> 00:12:40,420 For me, it's very important to ask for 301 00:12:40,420 --> 00:12:41,040 their phone number. 302 00:12:41,140 --> 00:12:43,120 Even though I'm not going to call them. 303 00:12:43,720 --> 00:12:44,920 I don't like to call them. 304 00:12:45,720 --> 00:12:46,880 I'll tell you what I do. 305 00:12:46,980 --> 00:12:48,680 But I want to, because sometimes they write 306 00:12:48,680 --> 00:12:49,480 your email wrong. 307 00:12:50,180 --> 00:12:51,720 And if they write your email wrong, how 308 00:12:51,720 --> 00:12:52,600 are you going to contact them? 309 00:12:52,680 --> 00:12:53,760 If you have their phone number, you can 310 00:12:53,760 --> 00:12:56,680 send them a text message saying, hey, I 311 00:12:56,680 --> 00:12:59,060 sent you a notification, but they returned the 312 00:12:59,060 --> 00:13:00,140 email because it doesn't come out right. 313 00:13:01,120 --> 00:13:02,580 Okay, so I have that. 314 00:13:03,040 --> 00:13:06,100 I'm, I like, this is a, maybe, yes, 315 00:13:06,240 --> 00:13:08,120 maybe not, but I like to gossip about 316 00:13:08,120 --> 00:13:08,760 them on Instagram. 317 00:13:09,000 --> 00:13:11,180 So, I ask for their name on Instagram 318 00:13:11,180 --> 00:13:12,460 so I can go look at them later. 319 00:13:12,920 --> 00:13:15,020 Most of the time, the accounts are private 320 00:13:15,020 --> 00:13:17,340 and I can't see them, but at least 321 00:13:17,340 --> 00:13:18,440 I get an idea. 322 00:13:19,160 --> 00:13:20,800 As you can see, I ask for their 323 00:13:20,800 --> 00:13:22,240 phone number and what time is the best 324 00:13:22,240 --> 00:13:23,040 time to call them. 325 00:13:23,300 --> 00:13:25,540 Then, I ask for the place where they're 326 00:13:25,540 --> 00:13:25,820 getting married. 327 00:13:26,120 --> 00:13:28,320 I want to know the farm, the place. 328 00:13:28,840 --> 00:13:31,180 I ask them how many guests they're going 329 00:13:31,180 --> 00:13:31,440 to have. 330 00:13:31,560 --> 00:13:33,840 I want to be mentally prepared to know 331 00:13:33,840 --> 00:13:34,780 if it's going to be a big wedding 332 00:13:35,260 --> 00:13:36,500 or a small wedding. 333 00:13:37,060 --> 00:13:38,920 I ask them, obviously, the day of the 334 00:13:38,920 --> 00:13:39,320 event. 335 00:13:39,800 --> 00:13:41,260 I ask how they found me. 336 00:13:41,400 --> 00:13:42,320 That's important to me. 337 00:13:42,580 --> 00:13:44,240 Usually, sometimes they say Google. 338 00:13:44,680 --> 00:13:46,740 They don't specify you, but I want to 339 00:13:46,740 --> 00:13:48,440 know who sent them. 340 00:13:48,600 --> 00:13:50,840 Maybe they say Victor Lax, so I can 341 00:13:50,840 --> 00:13:52,180 send a text message to Victor and say, 342 00:13:52,280 --> 00:13:54,220 hey, Victor, Pepita called me. 343 00:13:54,460 --> 00:13:55,220 I really appreciate it. 344 00:13:55,780 --> 00:13:56,040 Bye. 345 00:13:57,080 --> 00:14:00,080 And here's a little thing I teach my 346 00:14:00,080 --> 00:14:00,700 students. 347 00:14:00,700 --> 00:14:05,100 I ask them a simple question that they 348 00:14:05,100 --> 00:14:08,080 didn't expect to have to do with marriage. 349 00:14:08,820 --> 00:14:10,180 Why do I ask this question? 350 00:14:10,320 --> 00:14:13,020 I ask this question because, even though we 351 00:14:13,020 --> 00:14:16,000 want to think that we're the only photographers 352 00:14:16,000 --> 00:14:20,140 that future clients are hiring, they've probably filled 353 00:14:20,140 --> 00:14:21,660 out three or four forms. 354 00:14:22,420 --> 00:14:24,500 So, with this question, I want to break 355 00:14:24,500 --> 00:14:27,520 that pattern that comes to mind and make 356 00:14:27,520 --> 00:14:29,020 them stop for a second and say, I 357 00:14:29,020 --> 00:14:30,460 didn't expect this question. 358 00:14:30,880 --> 00:14:33,920 In this case, since I love television, I 359 00:14:33,920 --> 00:14:36,440 ask them, what's your favorite television show? 360 00:14:37,280 --> 00:14:39,680 And in parentheses, I put a joke here 361 00:14:39,680 --> 00:14:41,660 that says, God, please, it has to be 362 00:14:41,660 --> 00:14:44,380 Schitt's Creek or any nonsense show on Bravo. 363 00:14:44,860 --> 00:14:47,080 Bravo is a channel here in the United 364 00:14:47,080 --> 00:14:49,940 States where it's pure reality TV, pure garbage, 365 00:14:50,340 --> 00:14:52,500 but I love it, I see it. 366 00:14:52,800 --> 00:14:54,460 So, I ask them that question. 367 00:14:54,460 --> 00:14:58,140 Before, my question was if they were Game 368 00:14:58,140 --> 00:15:00,160 of Thrones fans, because I'm a big Game 369 00:15:00,160 --> 00:15:00,720 of Thrones fan. 370 00:15:01,240 --> 00:15:05,520 So, that question takes it out of the 371 00:15:05,520 --> 00:15:08,720 parameter they have and there's a personal connection 372 00:15:08,720 --> 00:15:10,280 that has nothing to do with weddings. 373 00:15:10,680 --> 00:15:13,140 And obviously, then I ask them, tell me 374 00:15:13,140 --> 00:15:15,600 a little more about your marriage or your 375 00:15:15,600 --> 00:15:16,400 family session. 376 00:15:16,840 --> 00:15:19,400 This, in general, sometimes we put it as 377 00:15:19,400 --> 00:15:20,280 a message. 378 00:15:21,120 --> 00:15:22,800 What does a message mean? 379 00:15:22,980 --> 00:15:24,620 I want to know prices, but then you 380 00:15:24,620 --> 00:15:26,580 ask them a question that is a little 381 00:15:26,580 --> 00:15:30,100 more personal, but not as personal as, for 382 00:15:30,100 --> 00:15:32,980 example, saying, what do you like most about 383 00:15:32,980 --> 00:15:33,580 your partner? 384 00:15:33,760 --> 00:15:35,300 How do they look in 20 years? 385 00:15:36,240 --> 00:15:38,420 You're asking them to think a lot, so 386 00:15:38,420 --> 00:15:40,480 let's leave it soft, okay? 387 00:15:40,980 --> 00:15:42,320 And at the end, show me the end 388 00:15:42,320 --> 00:15:43,800 of yours, for example, Victor. 389 00:15:44,840 --> 00:15:45,520 For example... 390 00:15:46,080 --> 00:15:47,020 Wait, wait, wait. 391 00:15:47,660 --> 00:15:49,560 What's your opinion on this? 392 00:15:50,200 --> 00:15:53,840 Look, I don't like to ask for budgets, 393 00:15:54,020 --> 00:15:55,120 and I'm going to tell you why. 394 00:15:56,120 --> 00:15:58,260 In general, people are getting married for the 395 00:15:58,260 --> 00:16:01,420 first time, and they really have no idea 396 00:16:01,420 --> 00:16:02,900 how much something costs. 397 00:16:03,480 --> 00:16:05,380 So, if you're at this moment, let's talk 398 00:16:05,380 --> 00:16:06,380 about something I don't know. 399 00:16:06,620 --> 00:16:08,400 Not long ago, I went to buy a 400 00:16:08,400 --> 00:16:08,700 plant. 401 00:16:08,940 --> 00:16:10,060 I don't know what it's called in Spain, 402 00:16:10,120 --> 00:16:12,660 a plant, a green thing that lives. 403 00:16:13,420 --> 00:16:15,660 I got to the nursery, and in my 404 00:16:15,660 --> 00:16:20,620 mind, I thought a plant cost $15 at 405 00:16:20,620 --> 00:16:20,840 most. 406 00:16:21,360 --> 00:16:23,540 So, I had a price in my mind. 407 00:16:23,840 --> 00:16:24,400 It's worth $15. 408 00:16:25,320 --> 00:16:27,060 When I got there, and the plant I 409 00:16:27,060 --> 00:16:29,860 wanted cost $200, I almost fainted. 410 00:16:30,800 --> 00:16:32,820 In my mind, I already thought it was 411 00:16:32,820 --> 00:16:33,240 worth $15. 412 00:16:34,820 --> 00:16:37,740 So, what you're doing there, when you ask 413 00:16:37,740 --> 00:16:40,420 for the budget, is you're creating a false 414 00:16:40,420 --> 00:16:42,280 expectation for your clients. 415 00:16:42,760 --> 00:16:45,040 Because here, someone who doesn't know about marriage 416 00:16:45,040 --> 00:16:47,240 can tell you, well, I don't know, $1 417 00:16:47,240 --> 00:16:47,400 ,000. 418 00:16:48,040 --> 00:16:49,900 And then, when you show them your prices, 419 00:16:50,000 --> 00:16:51,620 and you start at $4,000, they're going 420 00:16:51,620 --> 00:16:53,880 to say, wow, that's too much. 421 00:16:54,060 --> 00:16:57,060 So, I prefer not to ask, because at 422 00:16:57,060 --> 00:16:58,640 the end of the day, we also know 423 00:16:58,640 --> 00:17:00,800 that budgets move. 424 00:17:01,460 --> 00:17:03,260 We're going to pay more for what we 425 00:17:03,260 --> 00:17:04,339 value more, right? 426 00:17:04,540 --> 00:17:06,200 We always say, no, I don't have money, 427 00:17:06,280 --> 00:17:07,980 I don't have money, but everyone has the 428 00:17:07,980 --> 00:17:09,540 latest iPhone that's worth a lot of money. 429 00:17:09,900 --> 00:17:11,599 We don't have money, we don't have money, 430 00:17:11,680 --> 00:17:13,440 but everyone has fashion shoes. 431 00:17:13,960 --> 00:17:16,319 So, I prefer not to ask that question. 432 00:17:16,900 --> 00:17:20,780 Yes, but for me, for example, what is... 433 00:17:20,780 --> 00:17:23,900 I might be wrong, Carolina, but what helps 434 00:17:23,900 --> 00:17:26,819 me, for example, is that if a partner 435 00:17:26,819 --> 00:17:30,000 tells me, for example, if my rates start 436 00:17:30,000 --> 00:17:33,860 at $3,000, for example, if I get 437 00:17:33,860 --> 00:17:35,840 a partner who tells me that her budget 438 00:17:35,840 --> 00:17:38,840 is $1,000, it helps me a bit 439 00:17:38,840 --> 00:17:40,780 to know that there's nothing to do there. 440 00:17:41,600 --> 00:17:44,940 It's more than likely, and it usually happens, 441 00:17:48,340 --> 00:17:50,940 when weddings are usually a bit of a 442 00:17:50,940 --> 00:17:53,900 target, or a bit lower, although this is 443 00:17:53,900 --> 00:17:56,680 a bit classist, or they get married in 444 00:17:56,680 --> 00:17:58,600 places with very few possibilities. 445 00:17:59,060 --> 00:18:01,820 I don't know if I'm explaining myself well. 446 00:18:02,080 --> 00:18:03,400 Of course, I understand you. 447 00:18:03,900 --> 00:18:06,340 That, I mean, there's a bit, obviously, it 448 00:18:06,340 --> 00:18:06,960 makes sense. 449 00:18:07,200 --> 00:18:08,540 What happens is that what I'm telling you, 450 00:18:09,220 --> 00:18:10,900 the budgets vary. 451 00:18:11,260 --> 00:18:13,100 One thing is what they think, another thing 452 00:18:13,100 --> 00:18:14,020 is what's really worth. 453 00:18:14,140 --> 00:18:15,980 So, it could be a couple who's getting 454 00:18:15,980 --> 00:18:18,740 married in a venue that's not the one 455 00:18:18,740 --> 00:18:20,920 you like, or that has a cheaper budget, 456 00:18:21,600 --> 00:18:24,240 and in their mind they say, I mean, 457 00:18:24,240 --> 00:18:25,580 we have $1,000 for photos. 458 00:18:25,940 --> 00:18:28,600 And then, when you talk to them, you 459 00:18:28,600 --> 00:18:30,980 show them your photos, you show them the 460 00:18:30,980 --> 00:18:33,540 value you add, and then they say, well, 461 00:18:34,000 --> 00:18:36,320 $1,000 really isn't what we want, so 462 00:18:36,320 --> 00:18:37,480 what we're going to do is we're going 463 00:18:37,480 --> 00:18:38,400 to expand the pot. 464 00:18:39,200 --> 00:18:41,080 It doesn't happen a lot, but it happens. 465 00:18:41,200 --> 00:18:43,420 I've had, for example, couples before who told 466 00:18:43,420 --> 00:18:44,880 me, no, look, my budget is $2,000, 467 00:18:45,260 --> 00:18:46,480 and when I talk to them and we 468 00:18:46,480 --> 00:18:47,980 get into the conversation, they say, oh, no, 469 00:18:48,120 --> 00:18:50,440 I mean, it's what it is, we have 470 00:18:50,440 --> 00:18:51,460 to raise the budget. 471 00:18:52,400 --> 00:18:54,760 So, another thing that happens when you ask 472 00:18:54,760 --> 00:18:56,480 them about the budget is that you, as 473 00:18:56,480 --> 00:18:59,720 a photographer, create an idea of the client 474 00:18:59,720 --> 00:19:00,860 that it is, right? 475 00:19:00,960 --> 00:19:02,460 And you just said it yourself, you say, 476 00:19:02,820 --> 00:19:04,600 oh, they tell me it's $1,000, I 477 00:19:04,600 --> 00:19:06,540 already know that they're like, no, my partner, 478 00:19:07,080 --> 00:19:08,560 you don't know them because you don't know 479 00:19:08,560 --> 00:19:09,200 them yet. 480 00:19:09,740 --> 00:19:10,440 No, you're right. 481 00:19:10,680 --> 00:19:12,680 So, it goes both ways. 482 00:19:12,880 --> 00:19:15,400 Obviously, if at this moment you, on your 483 00:19:15,400 --> 00:19:17,300 page, you ask about the budget and it's 484 00:19:17,300 --> 00:19:18,980 working for you, then leave it. 485 00:19:19,700 --> 00:19:21,100 That's how it is, there are things that 486 00:19:21,100 --> 00:19:22,860 work for you that won't work for me. 487 00:19:24,000 --> 00:19:25,800 What I say, I don't like to ask 488 00:19:25,800 --> 00:19:28,160 them because I don't want them to use 489 00:19:28,160 --> 00:19:30,440 that price as an anchor. 490 00:19:31,000 --> 00:19:32,500 That they say, well, I think it's $1 491 00:19:32,500 --> 00:19:33,920 ,000, and when I show them that my 492 00:19:33,920 --> 00:19:36,120 prices start at $3,000, they say, wow, 493 00:19:36,560 --> 00:19:36,820 no. 494 00:19:37,740 --> 00:19:38,660 Yeah, I understand. 495 00:19:39,640 --> 00:19:41,220 And the last thing I'm going to say 496 00:19:41,220 --> 00:19:43,020 is that, for example, here's this button that 497 00:19:43,020 --> 00:19:45,360 you use that says send, right? 498 00:19:45,740 --> 00:19:46,020 Send. 499 00:19:47,320 --> 00:19:49,340 Víctor, that needs personality. 500 00:19:49,900 --> 00:19:53,800 Give me something more interesting. 501 00:19:54,160 --> 00:19:54,580 Can I do this? 502 00:19:55,140 --> 00:19:56,580 Yes, let's do this. 503 00:19:56,600 --> 00:19:58,840 I'm excited, I want to do it right 504 00:19:58,840 --> 00:19:58,960 now. 505 00:20:00,080 --> 00:20:01,320 Okay, okay, okay. 506 00:20:02,440 --> 00:20:04,300 Very good, Elsa, good appreciation. 507 00:20:04,300 --> 00:20:06,020 That's going to change, then. 508 00:20:06,200 --> 00:20:07,160 Go for it. 509 00:20:08,140 --> 00:20:09,380 Very good, very good. 510 00:20:09,480 --> 00:20:10,000 Let's continue. 511 00:20:15,330 --> 00:20:17,890 The next question is, are you in favor 512 00:20:17,890 --> 00:20:23,410 of sending all your tariff lists in the 513 00:20:23,410 --> 00:20:23,510 first email? 514 00:20:24,730 --> 00:20:27,110 Look, I've been in the wedding business for 515 00:20:27,110 --> 00:20:27,770 10 years. 516 00:20:28,370 --> 00:20:30,710 And obviously, this is a business that changes, 517 00:20:31,070 --> 00:20:33,170 and when you learn new things, you implement 518 00:20:33,170 --> 00:20:35,630 new things, and not everything has to be 519 00:20:35,630 --> 00:20:36,470 static, okay? 520 00:20:36,470 --> 00:20:37,810 What I mean is that what you do 521 00:20:37,810 --> 00:20:40,490 today, maybe in two years it won't work 522 00:20:40,490 --> 00:20:40,850 for you anymore. 523 00:20:41,270 --> 00:20:43,290 So, for the first eight years of my 524 00:20:43,290 --> 00:20:45,270 career, I was one of those who got 525 00:20:45,270 --> 00:20:48,910 a form question, and immediately I would answer, 526 00:20:49,190 --> 00:20:51,950 hello, Víctor and Erika, how nice that you're 527 00:20:51,950 --> 00:20:54,350 getting married, I'm available on your day, here's 528 00:20:54,350 --> 00:20:57,710 my tariff list, if you have any questions, 529 00:20:57,970 --> 00:20:58,910 let me know. 530 00:20:59,810 --> 00:21:01,910 For eight years, it worked for me. 531 00:21:02,470 --> 00:21:04,310 If you had a question, you'd call me, 532 00:21:04,370 --> 00:21:05,930 we'd talk, there were people who would say, 533 00:21:05,990 --> 00:21:09,010 yes, I want to close the business, and 534 00:21:09,010 --> 00:21:11,230 there were people from whom I never heard 535 00:21:11,230 --> 00:21:13,290 anything, what is called ghosting. 536 00:21:13,730 --> 00:21:16,150 They didn't answer me, no, it just didn't 537 00:21:16,150 --> 00:21:16,390 happen. 538 00:21:17,410 --> 00:21:20,210 Before the pandemic, in 2019, when I raised 539 00:21:20,210 --> 00:21:22,290 my prices and entered a market a little 540 00:21:22,290 --> 00:21:23,550 more... 541 00:21:23,550 --> 00:21:26,030 I don't work with a super luxury market, 542 00:21:26,330 --> 00:21:29,750 but I do work with a high-end 543 00:21:29,750 --> 00:21:30,130 market, right? 544 00:21:30,790 --> 00:21:34,650 So, I realized that the client needed a 545 00:21:34,650 --> 00:21:38,930 little more guidance, and since my prices were 546 00:21:38,930 --> 00:21:41,510 already at a higher level, sometimes just sending 547 00:21:41,510 --> 00:21:44,510 an email with, look, here are all the 548 00:21:44,510 --> 00:21:46,950 prices, left a lot of things in the 549 00:21:46,950 --> 00:21:48,450 imagination, which I didn't want to leave in 550 00:21:48,450 --> 00:21:48,870 the imagination. 551 00:21:49,490 --> 00:21:52,430 So, since I changed it, I've seen that 552 00:21:52,430 --> 00:21:57,730 I've had more success closing, I have fewer 553 00:21:57,730 --> 00:22:00,710 people who don't answer me, and it's much 554 00:22:00,710 --> 00:22:01,230 better for me. 555 00:22:01,610 --> 00:22:04,250 So, the way I do it nowadays is, 556 00:22:04,410 --> 00:22:07,830 someone comes to my contact, and I answer 557 00:22:07,830 --> 00:22:09,830 with an email saying, hi, so-and-so 558 00:22:09,830 --> 00:22:11,710 and so-and-so, nice to meet you, 559 00:22:11,810 --> 00:22:13,810 I'm available this day. 560 00:22:14,230 --> 00:22:15,890 Then I talk a little bit about the 561 00:22:15,890 --> 00:22:18,150 venue where they're getting married, I love the 562 00:22:18,150 --> 00:22:20,770 so-and-so hotel, it's a super cool 563 00:22:20,770 --> 00:22:20,870 hotel. 564 00:22:21,370 --> 00:22:22,670 Then I tell them a little bit about 565 00:22:22,670 --> 00:22:25,830 how I am, as a photographer, I tell 566 00:22:25,830 --> 00:22:28,350 them that I only work with 20 couples 567 00:22:28,350 --> 00:22:30,030 a year, to give them a little bit 568 00:22:30,030 --> 00:22:31,730 of a sense of what, are you going 569 00:22:31,730 --> 00:22:33,110 to be one of those 20 or not? 570 00:22:34,270 --> 00:22:36,730 And then I tell them, my prices for 571 00:22:36,730 --> 00:22:40,210 my photography packages are between this much and 572 00:22:40,210 --> 00:22:40,690 this much. 573 00:22:41,110 --> 00:22:44,050 What do you think if we make a 574 00:22:44,050 --> 00:22:44,490 call? 575 00:22:44,810 --> 00:22:45,510 What do you think? 576 00:22:45,950 --> 00:22:47,970 I don't leave this open for them to 577 00:22:47,970 --> 00:22:48,970 tell me when, right? 578 00:22:49,330 --> 00:22:51,830 If you leave it open, it will never 579 00:22:51,830 --> 00:22:52,170 happen. 580 00:22:52,670 --> 00:22:54,170 So, for example, if I get a call 581 00:22:54,170 --> 00:22:55,910 today, and I'm sending them an email and 582 00:22:55,910 --> 00:22:58,410 I tell them, if you're interested, I'm available 583 00:22:58,410 --> 00:23:01,970 tomorrow, I don't know what day, tomorrow, Wednesday, 584 00:23:02,270 --> 00:23:04,310 between this time and this time, or on 585 00:23:04,310 --> 00:23:06,150 Thursday, between this time and this time. 586 00:23:06,930 --> 00:23:08,730 90% of the people that I send 587 00:23:08,730 --> 00:23:10,650 the email to, answer me by saying, perfect, 588 00:23:10,830 --> 00:23:12,430 let's make an appointment tomorrow at this time. 589 00:23:13,050 --> 00:23:15,190 That's very interesting, because I leave it a 590 00:23:15,190 --> 00:23:17,050 little bit open, so that when they can, 591 00:23:17,210 --> 00:23:17,910 they can tell me something. 592 00:23:18,470 --> 00:23:21,770 Nothing, Victor, the more you leave things open 593 00:23:21,770 --> 00:23:24,790 for people to make a decision, the longer 594 00:23:24,790 --> 00:23:25,370 it will take. 595 00:23:25,370 --> 00:23:27,350 If you send me an email saying, Carolina, 596 00:23:27,530 --> 00:23:28,770 I'd love to talk to you, tell me 597 00:23:28,770 --> 00:23:30,830 when you can, in my mind, there's no 598 00:23:30,830 --> 00:23:31,710 urgency, right? 599 00:23:32,450 --> 00:23:33,890 I don't know, if I get married next 600 00:23:33,890 --> 00:23:35,710 year, we'll talk next week. 601 00:23:36,190 --> 00:23:38,550 And the more time you let go between 602 00:23:38,550 --> 00:23:42,230 the form of contact and the interview, many 603 00:23:42,230 --> 00:23:43,110 things can happen. 604 00:23:43,230 --> 00:23:45,590 Another photographer can come and take them away, 605 00:23:46,230 --> 00:23:48,650 they get tangled up, they forget, but if 606 00:23:48,650 --> 00:23:50,670 you tell them, look, I only work with 607 00:23:50,670 --> 00:23:54,290 20 couples a year, and I'm available tomorrow 608 00:23:54,290 --> 00:23:54,990 or Thursday. 609 00:23:54,990 --> 00:23:57,130 I give them two days, so that they 610 00:23:57,130 --> 00:23:58,550 can choose between those two days. 611 00:23:58,870 --> 00:24:01,990 Tell me what you think, there you go. 612 00:24:02,310 --> 00:24:05,170 Everything trying to control, I mean, giving them, 613 00:24:05,190 --> 00:24:08,430 obviously, an opportunity for them to choose, but 614 00:24:08,430 --> 00:24:11,590 I'm controlling how everything is being handled. 615 00:24:12,230 --> 00:24:14,110 Very well, I also do it like that, 616 00:24:14,570 --> 00:24:16,630 for the fact that, well, as you explained, 617 00:24:16,890 --> 00:24:18,250 so I'm not going to get more tangled 618 00:24:18,250 --> 00:24:23,410 up, but I asked you this question because 619 00:24:23,410 --> 00:24:26,510 on several occasions, I've had to say, I 620 00:24:26,510 --> 00:24:30,830 mean, when I've exchanged opinions with photographers like 621 00:24:30,830 --> 00:24:34,810 Rafim Castillo or even Pablo Laguía, when I've 622 00:24:34,810 --> 00:24:37,310 talked to them, I mean, for example, Pablo 623 00:24:37,310 --> 00:24:39,690 Laguía told me, no, no, I sent them 624 00:24:39,690 --> 00:24:41,850 everything from the first email, and I told 625 00:24:41,850 --> 00:24:43,510 him, but aren't you afraid that there's no 626 00:24:43,510 --> 00:24:43,950 feedback? 627 00:24:44,550 --> 00:24:47,030 And he told me, look, Víctor, I send 628 00:24:47,030 --> 00:24:48,550 everything, and the couple, I mean, I send 629 00:24:48,550 --> 00:24:49,030 everything, and I tell them to read it 630 00:24:49,030 --> 00:24:50,470 and contact me. 631 00:24:51,050 --> 00:24:54,970 Of course, that's why I asked you this 632 00:24:54,970 --> 00:24:58,330 question, because for me, both Pablo and Rafim 633 00:24:58,330 --> 00:25:01,530 are two photographers who, in terms of marketing, 634 00:25:01,690 --> 00:25:03,630 know how to move quite well, and much 635 00:25:03,630 --> 00:25:05,990 better than me, but in that, I did 636 00:25:05,990 --> 00:25:09,510 get a bit tangled up, like I wasn't 637 00:25:09,510 --> 00:25:12,130 entirely sure, or I didn't like that, and 638 00:25:12,130 --> 00:25:15,090 that's why, well, I asked you the question 639 00:25:15,570 --> 00:25:17,750 because you needed to know your opinion, right? 640 00:25:17,910 --> 00:25:19,910 To know, well, what it was. 641 00:25:20,350 --> 00:25:23,570 But the next question was, and it's already 642 00:25:23,570 --> 00:25:24,710 related to this, right? 643 00:25:24,710 --> 00:25:28,130 We're talking a bit about contact form, the 644 00:25:28,130 --> 00:25:31,610 meeting, well, the meeting in which you try 645 00:25:31,610 --> 00:25:34,110 to establish, on Wednesday, for example, let's say 646 00:25:34,110 --> 00:25:36,410 they accept you, but let's say you meet 647 00:25:36,410 --> 00:25:40,570 with them physically, although I once heard you, 648 00:25:41,430 --> 00:25:43,710 the person who invited me to do what 649 00:25:43,710 --> 00:25:46,730 you're saying, not giving a closed price, but 650 00:25:46,730 --> 00:25:50,230 a price for going from this to that. 651 00:25:50,350 --> 00:25:52,590 What you always told me, that the mission 652 00:25:52,590 --> 00:25:55,530 was to meet, well, it was to create 653 00:25:55,530 --> 00:25:59,070 a meeting, and the meeting was like a 654 00:25:59,070 --> 00:26:01,590 gift, when the couple arrived at your house, 655 00:26:01,810 --> 00:26:04,310 your office, your studio, you already had a 656 00:26:04,310 --> 00:26:05,470 70% chance of winning. 657 00:26:06,450 --> 00:26:08,730 It's likely that if you already have them 658 00:26:08,730 --> 00:26:11,550 in front of you, that 70%, well, you 659 00:26:11,550 --> 00:26:11,950 already have it. 660 00:26:11,950 --> 00:26:14,590 But let's say they arrive, they sit with 661 00:26:14,590 --> 00:26:17,290 you, you show them everything, you've invited them 662 00:26:17,290 --> 00:26:20,630 to the best coffee they've ever tried, everything 663 00:26:20,630 --> 00:26:22,530 is going very well, but the meeting is 664 00:26:22,530 --> 00:26:25,170 about to end, and they already tell you, 665 00:26:26,090 --> 00:26:28,830 Carolina, perfect, your work is incredible. 666 00:26:29,430 --> 00:26:30,990 You as a person and as a photographer, 667 00:26:31,230 --> 00:26:32,710 I mean, we have no doubts, but there's 668 00:26:32,710 --> 00:26:33,430 a little problem. 669 00:26:34,950 --> 00:26:36,870 You don't have a budget, you're going a 670 00:26:36,870 --> 00:26:37,110 bit. 671 00:26:37,370 --> 00:26:38,730 How do you conduct that now? 672 00:26:40,410 --> 00:26:43,410 Well, I'm going to tell you all here 673 00:26:43,410 --> 00:26:47,690 that suddenly my method is not very appreciated, 674 00:26:48,010 --> 00:26:53,190 because even though I'm very flexible with my 675 00:26:53,190 --> 00:26:54,910 clients, and I always try to give them 676 00:26:54,910 --> 00:26:57,750 the best, until they are my clients, I'm 677 00:26:57,750 --> 00:26:58,770 not going to do pirouettes. 678 00:26:59,170 --> 00:27:03,350 So I'm not one of those who bargain. 679 00:27:04,270 --> 00:27:05,990 If someone comes to me and says, look, 680 00:27:06,070 --> 00:27:10,190 Carolina, I think everything is spectacular, we really 681 00:27:10,190 --> 00:27:12,410 want to work a lot with you, but 682 00:27:12,410 --> 00:27:15,890 you don't have a lot of budget, then 683 00:27:15,890 --> 00:27:18,470 I always tell them, the first thing is 684 00:27:18,470 --> 00:27:20,710 to have empathy with the client, right? 685 00:27:21,250 --> 00:27:24,210 Then I say, I completely understand, I was 686 00:27:24,210 --> 00:27:25,990 also a girlfriend once, I also planned my 687 00:27:25,990 --> 00:27:28,870 marriage, I understand very well what there is, 688 00:27:29,070 --> 00:27:32,470 I never use the word budget, or budget, 689 00:27:32,970 --> 00:27:36,590 I always use the word financial comfort zone, 690 00:27:38,670 --> 00:27:40,870 because we already know that, first of all, 691 00:27:40,950 --> 00:27:43,290 budget sounds cheap, and second, we already know 692 00:27:43,290 --> 00:27:45,770 that people really invest in what they want, 693 00:27:45,950 --> 00:27:46,130 right? 694 00:27:46,490 --> 00:27:47,730 If they are telling me that they are 695 00:27:47,730 --> 00:27:48,810 going to get married in a place that 696 00:27:48,810 --> 00:27:50,330 I love, that I know more or less 697 00:27:50,330 --> 00:27:51,930 how much it costs, that they are paying 698 00:27:51,930 --> 00:27:56,130 more or less $300 per dish, and they 699 00:27:56,130 --> 00:27:57,650 have 200 guests, and they are telling me 700 00:27:57,650 --> 00:27:59,270 that they don't have $5,000 to pay 701 00:27:59,270 --> 00:28:00,930 for the marriage, it's because they don't find 702 00:28:00,930 --> 00:28:03,150 the value in me, right? 703 00:28:03,410 --> 00:28:06,150 So I tell them, the comfort zone, we 704 00:28:06,150 --> 00:28:08,210 all have one, I would really love to 705 00:28:08,210 --> 00:28:11,910 work with you, but the prices are set 706 00:28:11,910 --> 00:28:14,490 in a way that gives you enough value 707 00:28:14,490 --> 00:28:16,110 in what I am giving you. 708 00:28:16,690 --> 00:28:20,710 Unfortunately, I cannot make discounts because it would 709 00:28:20,710 --> 00:28:22,830 not be fair with the clients who have 710 00:28:22,830 --> 00:28:25,410 already paid me this rate, to give a 711 00:28:25,410 --> 00:28:26,290 discount to another person. 712 00:28:26,810 --> 00:28:28,990 So there I say, I'm not blaming myself, 713 00:28:28,990 --> 00:28:31,210 but it's like, look, there are other people 714 00:28:31,210 --> 00:28:33,590 involved, they have already paid that price, and 715 00:28:33,590 --> 00:28:34,650 I don't want to give them a bad 716 00:28:34,650 --> 00:28:34,830 impression. 717 00:28:36,130 --> 00:28:36,910 That's the first thing. 718 00:28:37,470 --> 00:28:39,930 And a personal question, at the moment that 719 00:28:39,930 --> 00:28:43,130 this happens, I mean, based on your experience, 720 00:28:43,370 --> 00:28:45,530 with the answer that you more or less 721 00:28:45,530 --> 00:28:49,930 give them, what is the percentage, I mean, 722 00:28:49,970 --> 00:28:51,450 in so much percentage, in which they have 723 00:28:51,450 --> 00:28:53,670 come to tell you, well, come on, yes, 724 00:28:53,770 --> 00:28:55,450 Carolina, come on, bring the contract that we 725 00:28:55,450 --> 00:28:57,330 signed, and the other percentage that they have 726 00:28:57,330 --> 00:29:00,450 told you, well, I don't know, 50-50. 727 00:29:00,650 --> 00:29:02,390 And usually it doesn't happen right there that 728 00:29:02,390 --> 00:29:03,690 they say, well, it's fine. 729 00:29:04,150 --> 00:29:06,310 They say, well, we're going to think about 730 00:29:06,310 --> 00:29:08,290 it, we're going to get numbers, and then, 731 00:29:08,770 --> 00:29:10,110 I hope that in that time that they 732 00:29:10,110 --> 00:29:12,750 are getting numbers, maybe they are interviewing other 733 00:29:12,750 --> 00:29:16,110 photographers, and they realize that, oh, no, there 734 00:29:16,110 --> 00:29:17,610 is a lot of value in what they 735 00:29:17,610 --> 00:29:18,770 are offering us, right? 736 00:29:19,650 --> 00:29:22,330 In business, we have to be willing sometimes 737 00:29:22,330 --> 00:29:23,230 to let people go. 738 00:29:24,170 --> 00:29:24,890 That's the truth. 739 00:29:24,890 --> 00:29:27,290 We are not here to please everyone. 740 00:29:27,730 --> 00:29:29,990 If I arrive at the airport, at the 741 00:29:29,990 --> 00:29:32,450 ticket of Air France, and I tell them, 742 00:29:32,950 --> 00:29:34,430 look, well, the truth is, I do want 743 00:29:34,430 --> 00:29:36,570 to travel in first class, but I only 744 00:29:36,570 --> 00:29:37,550 have $500. 745 00:29:38,250 --> 00:29:40,090 They're going to say, well, ma'am, I'm 746 00:29:40,090 --> 00:29:42,170 very sorry, it's not enough for you, goodbye, 747 00:29:42,850 --> 00:29:43,130 right? 748 00:29:43,650 --> 00:29:45,450 So, sometimes we think that in our business, 749 00:29:46,150 --> 00:29:48,210 it's different because we are the face of 750 00:29:48,210 --> 00:29:48,590 the business. 751 00:29:49,110 --> 00:29:50,990 We have to be strong sometimes and say, 752 00:29:51,310 --> 00:29:53,250 the numbers are the numbers, I put the 753 00:29:53,250 --> 00:29:55,870 numbers there because that's what I need to 754 00:29:55,870 --> 00:29:57,670 live, and I can't make a discount. 755 00:29:58,130 --> 00:30:00,170 Now, sometimes you don't have to make a 756 00:30:00,170 --> 00:30:01,810 financial discount, right? 757 00:30:02,150 --> 00:30:04,670 Sometimes what we can do is add value 758 00:30:04,670 --> 00:30:07,130 to the offer to make it a little 759 00:30:07,130 --> 00:30:08,430 more interesting, right? 760 00:30:08,750 --> 00:30:12,570 So, let's say that you and Erika are 761 00:30:12,570 --> 00:30:13,790 going to get married, and the truth is 762 00:30:13,790 --> 00:30:15,950 that I really like you, and I do 763 00:30:15,950 --> 00:30:17,810 want to work with you, because the truth 764 00:30:17,810 --> 00:30:20,070 is, you're going to have a party that 765 00:30:20,070 --> 00:30:22,090 I love, that I, as a photographer, am 766 00:30:22,090 --> 00:30:24,030 seeing, this is going to help me a 767 00:30:24,030 --> 00:30:27,050 lot because it's a new farm that I've 768 00:30:27,050 --> 00:30:28,310 never worked on, that is going to open 769 00:30:28,310 --> 00:30:29,650 doors to new clients. 770 00:30:30,270 --> 00:30:32,190 The couple is pretty, so I know that 771 00:30:32,190 --> 00:30:33,730 it's going to be useful for my portfolio. 772 00:30:34,510 --> 00:30:36,790 You can see that the details are going 773 00:30:36,790 --> 00:30:39,530 to be elegant because they're working with a 774 00:30:39,530 --> 00:30:41,650 planner that is the top of the city. 775 00:30:42,670 --> 00:30:43,710 So, suddenly, I'm not going to say, look, 776 00:30:43,790 --> 00:30:45,130 I'm going to give you a discount, but 777 00:30:45,130 --> 00:30:46,610 what I'm going to say is, look, what 778 00:30:46,610 --> 00:30:49,390 if we take collection number two, which is 779 00:30:49,390 --> 00:30:50,670 the one that works best for you because 780 00:30:50,670 --> 00:30:52,450 it has, I don't know, two photographers, blah, 781 00:30:52,470 --> 00:30:56,030 blah, blah, blah, blah, blah, and to make 782 00:30:56,030 --> 00:30:58,590 it a little better for you, since you 783 00:30:58,590 --> 00:31:01,350 want ten hours of coverage and this collection 784 00:31:01,350 --> 00:31:03,910 only has eight, I'll give you the two 785 00:31:03,910 --> 00:31:04,610 hours of coverage. 786 00:31:05,450 --> 00:31:09,010 There I'm not literally losing money because I'm 787 00:31:09,010 --> 00:31:10,230 already in the marriage. 788 00:31:10,430 --> 00:31:11,930 Staying two more hours is not going to 789 00:31:11,930 --> 00:31:14,290 imply more, but for the client, suddenly, if 790 00:31:14,290 --> 00:31:17,290 it's something like, wow, now I'm interested, why 791 00:31:17,290 --> 00:31:19,450 don't I have to pay extra for those 792 00:31:19,450 --> 00:31:20,070 two hours? 793 00:31:21,250 --> 00:31:21,350 Right? 794 00:31:21,590 --> 00:31:24,290 So, if the offer you're going to make 795 00:31:24,290 --> 00:31:26,530 is going to benefit you as a photographer 796 00:31:26,530 --> 00:31:29,530 in your business, take it. 797 00:31:29,750 --> 00:31:32,350 But if you're doing it simply to please 798 00:31:32,350 --> 00:31:34,270 a client, sometimes you have to say, look, 799 00:31:35,450 --> 00:31:37,150 I love it, I think it's very cool, 800 00:31:37,370 --> 00:31:38,550 but if it can't be done, it can't 801 00:31:38,550 --> 00:31:40,490 be done, and you have to move the 802 00:31:40,490 --> 00:31:41,950 page and another one will come tomorrow. 803 00:31:44,490 --> 00:31:47,280 It all depends a little bit on the 804 00:31:47,280 --> 00:31:49,160 family pressure you have. 805 00:31:49,560 --> 00:31:50,020 Obviously. 806 00:31:50,440 --> 00:31:52,780 A little bit of this, right? 807 00:31:53,220 --> 00:31:56,400 And as I was saying, for example, in 808 00:31:56,400 --> 00:31:59,460 the last talk we had, when you and 809 00:31:59,460 --> 00:32:03,360 I were together with Óscar Castro, Fer was 810 00:32:03,360 --> 00:32:06,880 also there, and Óscar said something very interesting, 811 00:32:07,870 --> 00:32:10,980 like saying, well, it also depends on how 812 00:32:10,980 --> 00:32:11,480 you catch me. 813 00:32:11,480 --> 00:32:14,660 If he catches me with a lot of 814 00:32:14,660 --> 00:32:17,700 marriages for next year, I have that mattress, 815 00:32:17,860 --> 00:32:20,080 I can even raise the rates, or I 816 00:32:20,080 --> 00:32:22,500 can afford to have a couple. 817 00:32:22,620 --> 00:32:24,280 No, I'm not giving you a free hour. 818 00:32:24,680 --> 00:32:28,480 There's no free hour, because you don't need 819 00:32:28,480 --> 00:32:30,980 it, because you know you're doing very well 820 00:32:30,980 --> 00:32:34,200 with the contracts, and it's the offer, well, 821 00:32:34,460 --> 00:32:36,940 the demand, that's how it goes, it can 822 00:32:36,940 --> 00:32:38,260 swing, of course, I understand. 823 00:32:38,260 --> 00:32:41,220 But the goal is that whenever we're doing 824 00:32:41,220 --> 00:32:45,440 marketing for our business, it's knowing that we're 825 00:32:45,440 --> 00:32:47,000 going to be able to reach our goal 826 00:32:47,000 --> 00:32:48,640 without having to bargain, right? 827 00:32:48,980 --> 00:32:51,760 The moment, obviously, and obviously this is very 828 00:32:51,760 --> 00:32:55,460 personal, but we're talking about a general topic, 829 00:32:55,660 --> 00:32:55,800 right? 830 00:32:57,540 --> 00:32:59,960 You have to know when you say, yes, 831 00:33:00,080 --> 00:33:01,720 I can, or I can't, because the moment 832 00:33:01,720 --> 00:33:04,980 you start giving discounts, the moment you start 833 00:33:04,980 --> 00:33:08,440 panicking, like, wow, on 2022, if I only 834 00:33:08,440 --> 00:33:11,700 have three marriages, and I start panicking, that's 835 00:33:11,700 --> 00:33:13,940 when we start making mistakes in marketing and 836 00:33:13,940 --> 00:33:14,760 mistakes in the business. 837 00:33:15,060 --> 00:33:17,240 That's when you start giving discounts to couples 838 00:33:17,240 --> 00:33:18,660 who didn't need a discount. 839 00:33:19,040 --> 00:33:20,720 You get to the marriage and you realize 840 00:33:20,720 --> 00:33:23,860 that they have an orchestra of 35 musicians, 841 00:33:24,300 --> 00:33:28,180 a seven-story cake, so you start getting 842 00:33:28,180 --> 00:33:31,560 in trouble with the client, like, I mean, 843 00:33:31,640 --> 00:33:33,120 here, like a fool, I gave them a 844 00:33:33,120 --> 00:33:34,500 discount and they had to pay. 845 00:33:35,100 --> 00:33:38,140 Two, you suddenly start taking marriages that don't 846 00:33:38,140 --> 00:33:43,730 add you as a creative person or as 847 00:33:43,730 --> 00:33:45,670 a business, because they're marriages that you can't 848 00:33:45,670 --> 00:33:48,630 show on your website because it's not what 849 00:33:48,630 --> 00:33:50,910 you want to sell, or they're marriages that 850 00:33:50,910 --> 00:33:53,470 don't fill you up because it's a piece 851 00:33:53,470 --> 00:33:55,210 couple that won't give you anything creatively. 852 00:33:56,470 --> 00:33:58,670 So you have to be careful, obviously. 853 00:33:59,110 --> 00:34:00,770 Of course, if you don't have to pay 854 00:34:00,770 --> 00:34:02,010 the rent, you have to do what you 855 00:34:02,010 --> 00:34:02,390 have to do. 856 00:34:02,610 --> 00:34:04,090 But the goal is to be able to 857 00:34:04,090 --> 00:34:05,830 get to that point where we have enough 858 00:34:05,830 --> 00:34:10,050 marketing that we can afford to tell two 859 00:34:10,050 --> 00:34:12,150 clients a year, look, it's not what it 860 00:34:12,150 --> 00:34:12,250 is. 861 00:34:12,370 --> 00:34:12,969 Thank you. 862 00:34:13,389 --> 00:34:13,610 Next. 863 00:34:15,850 --> 00:34:18,070 I'm going to ask you a question, I 864 00:34:18,070 --> 00:34:20,350 think the most complicated one they've ever asked 865 00:34:20,350 --> 00:34:20,850 you, okay? 866 00:34:21,270 --> 00:34:21,989 Let's see, go ahead. 867 00:34:24,780 --> 00:34:30,840 What advice would you give us to change 868 00:34:30,840 --> 00:34:32,719 the client's target? 869 00:34:34,560 --> 00:34:36,080 The first thing you have to do is 870 00:34:36,080 --> 00:34:39,780 change the personal chip, right? 871 00:34:40,360 --> 00:34:42,620 Sometimes we think, no, those clients are not 872 00:34:42,620 --> 00:34:44,520 for me, I can't be there. 873 00:34:44,960 --> 00:34:46,320 And if you don't believe it, no one 874 00:34:46,320 --> 00:34:46,760 will believe it. 875 00:34:47,460 --> 00:34:48,940 So the first thing we have to do 876 00:34:48,940 --> 00:34:52,420 is change our mindset as business people, and 877 00:34:52,420 --> 00:34:54,739 say, okay, the next level are those clients. 878 00:34:55,239 --> 00:34:56,500 Now, how are we going to get to 879 00:34:56,500 --> 00:34:58,760 those clients if we have the clients here, 880 00:34:58,940 --> 00:34:59,060 right? 881 00:34:59,400 --> 00:35:00,960 These clients are not interested in what we 882 00:35:00,960 --> 00:35:01,480 have here. 883 00:35:01,480 --> 00:35:03,580 What we have to do is start creating 884 00:35:03,580 --> 00:35:06,460 relationships with people who are going to take 885 00:35:06,460 --> 00:35:07,160 us up to that level. 886 00:35:07,640 --> 00:35:13,120 Event planners, venues, farms, florists, those people who 887 00:35:13,120 --> 00:35:15,500 already work with people of that level, right? 888 00:35:15,820 --> 00:35:18,500 So what I did when I was at 889 00:35:18,500 --> 00:35:19,680 that level and I wanted to get to 890 00:35:19,680 --> 00:35:24,140 that level, since the marketing part is easy 891 00:35:24,140 --> 00:35:25,820 for me, the first thing I did was 892 00:35:25,820 --> 00:35:28,420 contact those people and tell them, look, I'm 893 00:35:28,420 --> 00:35:30,720 very good at marketing, what I propose is 894 00:35:30,720 --> 00:35:33,040 that we do an editorial, we're going to 895 00:35:33,040 --> 00:35:34,540 make it very nice, this is going to 896 00:35:34,540 --> 00:35:36,420 be the topic, we're going to do all 897 00:35:36,420 --> 00:35:38,840 this, and I take care, when I have 898 00:35:38,840 --> 00:35:40,680 the photos, obviously not only to share the 899 00:35:40,680 --> 00:35:43,720 photos with you, but to create a buzz 900 00:35:43,720 --> 00:35:46,940 so that people realize who you are. 901 00:35:47,500 --> 00:35:50,600 Then, obviously, in my blog, I made specialized 902 00:35:50,600 --> 00:35:52,160 articles for each person. 903 00:35:52,340 --> 00:35:53,960 So if it was the person who made 904 00:35:53,960 --> 00:35:56,280 the cake, then I made a whole article, 905 00:35:56,280 --> 00:35:58,660 because she is the best baker in the 906 00:35:58,660 --> 00:36:01,260 city, because she is different from the others, 907 00:36:01,560 --> 00:36:03,180 how to contact her, all that, I did 908 00:36:03,180 --> 00:36:04,760 the same with the florist, I did the 909 00:36:04,760 --> 00:36:05,740 same with event planners. 910 00:36:06,280 --> 00:36:08,320 So before asking, I gave a lot. 911 00:36:09,520 --> 00:36:11,120 And since I gave so much, and since 912 00:36:11,120 --> 00:36:12,720 they saw me with good intentions, and since 913 00:36:12,720 --> 00:36:15,060 they saw that the photos came out with 914 00:36:15,060 --> 00:36:17,400 the clients, they started calling me. 915 00:36:17,920 --> 00:36:21,560 Then came the second problem, they started calling 916 00:36:21,560 --> 00:36:23,480 me, I started doing these weddings, everything came 917 00:36:23,480 --> 00:36:25,840 out perfect, and then I told the event 918 00:36:25,840 --> 00:36:28,080 planner, look, I'm sending you the photos, and 919 00:36:28,080 --> 00:36:29,900 the event planner said, ready, I have another 920 00:36:29,900 --> 00:36:31,300 client for you, send me your prices. 921 00:36:31,840 --> 00:36:33,140 So I sent the prices to the event 922 00:36:33,140 --> 00:36:35,280 planner, and the event planner disappeared. 923 00:36:36,400 --> 00:36:38,580 So at first it's scary, but there comes 924 00:36:38,580 --> 00:36:40,260 a time when you have to ask, what's 925 00:36:40,260 --> 00:36:41,640 going on, if we don't get along super 926 00:36:41,640 --> 00:36:43,560 well, if you're telling me you have clients, 927 00:36:43,860 --> 00:36:46,560 why aren't we closing, right? 928 00:36:47,480 --> 00:36:49,160 So I called an event planner, I told 929 00:36:49,160 --> 00:36:50,600 her, look, I want you to be very 930 00:36:50,600 --> 00:36:52,240 honest with me and tell me what's going 931 00:36:52,240 --> 00:36:52,420 on. 932 00:36:52,420 --> 00:36:55,160 So she tells me, look, Carolina, the job 933 00:36:55,160 --> 00:36:58,060 is good, you interact with the clients super 934 00:36:58,060 --> 00:37:01,140 well, the clients are happy, but new clients, 935 00:37:01,240 --> 00:37:03,260 I can't show them your prices, because it 936 00:37:03,260 --> 00:37:05,040 doesn't work, it doesn't work for the market. 937 00:37:05,580 --> 00:37:07,980 My clients are here, your prices are here, 938 00:37:08,100 --> 00:37:09,440 where I show them your prices, they're going 939 00:37:09,440 --> 00:37:12,300 to think something is wrong, so you have 940 00:37:12,300 --> 00:37:13,000 to raise the prices. 941 00:37:13,520 --> 00:37:15,800 So it was obviously a good problem, but 942 00:37:15,800 --> 00:37:17,460 it was like a mental moment, like saying, 943 00:37:17,660 --> 00:37:19,860 wow, I have to raise the prices and 944 00:37:19,860 --> 00:37:22,560 I have to raise them a lot to 945 00:37:22,560 --> 00:37:23,860 be able to enter that market. 946 00:37:24,460 --> 00:37:26,040 So sometimes we always think that the client 947 00:37:26,040 --> 00:37:28,040 is going to go for the cheapest, no, 948 00:37:28,300 --> 00:37:30,680 when the client is already at another level, 949 00:37:31,000 --> 00:37:33,000 he already knows more or less how much 950 00:37:33,000 --> 00:37:34,380 a certain thing is worth, how much a 951 00:37:34,380 --> 00:37:35,340 certain other thing is worth, so let's put 952 00:37:35,340 --> 00:37:37,640 an imaginary number, let's say the client here 953 00:37:37,640 --> 00:37:39,500 wants to pay $5,000 for a wedding, 954 00:37:39,760 --> 00:37:41,920 and my prices are at $3,000, they 955 00:37:41,920 --> 00:37:44,440 see my portfolio, everything is spectacular, and then 956 00:37:44,440 --> 00:37:45,840 they see the price of $3,000 and 957 00:37:45,840 --> 00:37:48,840 say, no, the cheap is expensive, here there 958 00:37:48,840 --> 00:37:50,680 is something that doesn't make sense. 959 00:37:51,500 --> 00:37:53,220 So that's when I had to raise the 960 00:37:53,220 --> 00:37:53,500 prices. 961 00:37:54,840 --> 00:37:57,900 The same thing happened to me with a 962 00:37:57,900 --> 00:38:01,100 wedding planner from Mallorca, Mallorca is one of 963 00:38:01,100 --> 00:38:03,680 the Balearic Islands, well, it's one of the 964 00:38:03,680 --> 00:38:05,500 islands, it's between, so that you understand me, 965 00:38:06,060 --> 00:38:09,900 between Italy and Spain, and that wedding planner 966 00:38:09,900 --> 00:38:13,380 always worked or always works with a type 967 00:38:13,380 --> 00:38:16,880 of client, always, for example, European, almost always 968 00:38:16,880 --> 00:38:22,700 from Germany, Switzerland, with a fairly large acquisition 969 00:38:22,700 --> 00:38:24,480 power, or even from England, as was the 970 00:38:24,480 --> 00:38:28,820 case, that the wedding planner, well, they tell 971 00:38:28,820 --> 00:38:31,080 me, hey, I have a couple from London, 972 00:38:31,320 --> 00:38:36,260 super interested in the type of photography that 973 00:38:36,260 --> 00:38:37,320 you make, okay? 974 00:38:37,900 --> 00:38:41,000 And well, the prices were raised, and I 975 00:38:41,000 --> 00:38:42,900 almost lost it because I say, okay, if 976 00:38:42,900 --> 00:38:46,020 the wedding planner that sells me, the rates 977 00:38:46,020 --> 00:38:51,200 are good, good means very good, right? 978 00:38:51,300 --> 00:38:52,500 I mean, too good, right? 979 00:38:52,800 --> 00:38:54,720 And then I say, well, the wedding is 980 00:38:54,720 --> 00:38:54,820 being hired. 981 00:38:55,220 --> 00:38:56,860 A week passes and I say, how strange 982 00:38:56,860 --> 00:38:58,140 that they don't tell me anything, and I 983 00:38:58,140 --> 00:39:01,500 tell the wedding planner, hey, I say, but 984 00:39:01,500 --> 00:39:01,940 what happened? 985 00:39:02,100 --> 00:39:03,220 And they tell me that they have gone 986 00:39:03,220 --> 00:39:06,000 with a photographer, I don't know where, my 987 00:39:06,000 --> 00:39:08,340 son from London, and I say, and that, 988 00:39:08,480 --> 00:39:12,240 but if you told me, and he says, 989 00:39:12,620 --> 00:39:14,020 look, Víctor, the next thing you have to 990 00:39:14,020 --> 00:39:15,340 do is raise the rates, and he told 991 00:39:15,340 --> 00:39:16,940 me like that, and I was like, I 992 00:39:16,940 --> 00:39:19,120 was like, how, raise the rates? 993 00:39:19,500 --> 00:39:21,080 I mean, I thought it was the other 994 00:39:21,080 --> 00:39:21,440 way around, you know? 995 00:39:21,580 --> 00:39:23,280 I mean, it was like the toast was 996 00:39:23,280 --> 00:39:24,460 being invested, and he told me, look, Víctor, 997 00:39:25,140 --> 00:39:26,680 I mean, if you want to work with 998 00:39:26,680 --> 00:39:29,080 me, the type of suppliers that I have 999 00:39:29,080 --> 00:39:30,360 and the type of clients that I have, 1000 00:39:30,440 --> 00:39:33,620 you have to pay the same or more 1001 00:39:33,620 --> 00:39:37,200 than my best photographer, because if not, you 1002 00:39:37,200 --> 00:39:40,260 have a very good job, everything is presented 1003 00:39:40,260 --> 00:39:43,520 perfectly, you are a cordial guy, you meet 1004 00:39:43,520 --> 00:39:47,100 Erika and you look like a good team, 1005 00:39:47,480 --> 00:39:49,180 everything always has to go hand in hand, 1006 00:39:49,300 --> 00:39:49,400 right? 1007 00:39:49,420 --> 00:39:51,580 And I said, fuck, I assure you that 1008 00:39:51,580 --> 00:39:53,520 I raised rates for that type of clients 1009 00:39:53,520 --> 00:39:56,200 twice, and everything started to work. 1010 00:39:56,700 --> 00:39:59,420 Of course, this seems a bit, for those 1011 00:39:59,420 --> 00:40:01,120 who listen to us, both in those who 1012 00:40:01,120 --> 00:40:02,840 listen to us now, as in the recording 1013 00:40:02,840 --> 00:40:05,220 that will be recorded, it seems a bit 1014 00:40:05,220 --> 00:40:07,000 like saying, let's see, this seems like a 1015 00:40:07,000 --> 00:40:07,740 fantasy, right? 1016 00:40:07,740 --> 00:40:10,420 To say how you have to multiply the 1017 00:40:10,420 --> 00:40:13,080 price by two, they are freaking out, they 1018 00:40:13,080 --> 00:40:15,020 have smoked weed, no, no, no, no. 1019 00:40:15,020 --> 00:40:17,260 I mean, it's not the same for a 1020 00:40:17,260 --> 00:40:19,860 local client, for example, ours, to an international 1021 00:40:19,860 --> 00:40:23,180 client, but in the case of international, I 1022 00:40:23,180 --> 00:40:25,180 assure you that everything changes, but it changes 1023 00:40:25,180 --> 00:40:28,020 completely, and don't go with the price of 1024 00:40:28,020 --> 00:40:31,940 a local wedding to an international client, which 1025 00:40:31,940 --> 00:40:33,240 is going to happen, as you have said, 1026 00:40:33,420 --> 00:40:35,300 that they are going to tell you, no, 1027 00:40:35,660 --> 00:40:36,960 it's that the cheap is expensive, of course, 1028 00:40:37,040 --> 00:40:38,320 as you have said, aunt. 1029 00:40:39,320 --> 00:40:40,760 Of course, and then you think, no, since 1030 00:40:40,760 --> 00:40:42,240 I have the cheapest price, they will surely 1031 00:40:42,240 --> 00:40:44,620 hire me, but then comes the psychological part 1032 00:40:44,620 --> 00:40:45,740 of the client, right? 1033 00:40:46,060 --> 00:40:47,820 It's the part like, but why is it 1034 00:40:47,820 --> 00:40:48,100 cheap? 1035 00:40:48,380 --> 00:40:50,380 If everyone is charging me 5,000, why 1036 00:40:50,380 --> 00:40:51,660 is she charging me 3,000? 1037 00:40:52,840 --> 00:40:55,140 No, here is something that does not fit, 1038 00:40:55,500 --> 00:40:57,740 and what we want, in general, sometimes we 1039 00:40:57,740 --> 00:40:58,980 think that what we want is that the 1040 00:40:58,980 --> 00:41:01,520 client has beautiful photos, yes, that is what 1041 00:41:01,520 --> 00:41:04,660 is expected, really what the client wants is 1042 00:41:04,660 --> 00:41:06,720 security, that you are going to get to 1043 00:41:06,720 --> 00:41:08,000 the wedding, that you are going to show 1044 00:41:08,000 --> 00:41:09,160 her the photos, that everything is going to 1045 00:41:09,160 --> 00:41:10,900 be fine, and when there is something like 1046 00:41:10,900 --> 00:41:12,400 that of price, that they say, oh no, 1047 00:41:12,520 --> 00:41:13,580 this does not fit, it is not because 1048 00:41:13,580 --> 00:41:14,660 they are not the photos, it is because 1049 00:41:14,660 --> 00:41:16,340 you are not giving security to the client. 1050 00:41:17,800 --> 00:41:19,920 You say something, Victor, that is important to 1051 00:41:19,920 --> 00:41:21,840 talk about, you say, there are rates for 1052 00:41:21,840 --> 00:41:24,220 international clients and there are rates for local 1053 00:41:24,220 --> 00:41:25,880 clients, maybe this works in Spain or in 1054 00:41:25,880 --> 00:41:28,920 Europe, I live in Miami and my rates 1055 00:41:28,920 --> 00:41:31,620 are the same for everyone, that is, I 1056 00:41:31,620 --> 00:41:34,700 have the same rate for everyone, now, obviously, 1057 00:41:34,880 --> 00:41:36,240 if I have to go to New York 1058 00:41:36,240 --> 00:41:38,300 to take some photos, there the rate goes 1059 00:41:38,300 --> 00:41:40,840 up because my travel expenses are already included, 1060 00:41:41,140 --> 00:41:43,740 but for my city, which is a big 1061 00:41:43,740 --> 00:41:45,520 city, where in fact many people come to 1062 00:41:45,520 --> 00:41:48,440 get married in my city, the price is 1063 00:41:48,440 --> 00:41:49,360 the same for everyone. 1064 00:41:50,200 --> 00:41:53,120 Sure, but in the case, for example, in 1065 00:41:53,120 --> 00:41:56,340 our case, we have both couples, for example, 1066 00:41:56,440 --> 00:41:58,700 locals, I think we have three types of 1067 00:41:58,700 --> 00:42:01,640 clients, well, I think not, I'm sure, three 1068 00:42:01,640 --> 00:42:04,340 types of clients, one, which are the locals, 1069 00:42:04,640 --> 00:42:07,500 they are from my city or around, bearing 1070 00:42:07,500 --> 00:42:08,820 in mind that whoever does not know, I 1071 00:42:08,820 --> 00:42:10,940 live in Zaragoza, it is not a city 1072 00:42:10,940 --> 00:42:14,000 like Barcelona or Madrid, although we take photos 1073 00:42:14,000 --> 00:42:16,360 of weddings there, but they are usually people, 1074 00:42:16,580 --> 00:42:20,360 not humble, but they do not usually have 1075 00:42:20,360 --> 00:42:23,560 the same budget as a couple, for example, 1076 00:42:23,920 --> 00:42:25,660 who comes from Paris and gets married in 1077 00:42:25,660 --> 00:42:28,440 Mallorca or who gets married in Barcelona, this 1078 00:42:28,440 --> 00:42:30,360 is like it is totally different, right? 1079 00:42:30,360 --> 00:42:33,420 Of course, if I lived, for example, in 1080 00:42:33,420 --> 00:42:36,280 Mallorca or in Ibiza, for example, and I 1081 00:42:36,280 --> 00:42:38,760 said, I just want to do weddings, for 1082 00:42:38,760 --> 00:42:41,880 example, international, obviously I would have the same 1083 00:42:41,880 --> 00:42:47,000 rates for all couples, but why do I 1084 00:42:47,000 --> 00:42:48,000 also want to do local weddings? 1085 00:42:48,920 --> 00:42:52,560 Because I have a family and despite the 1086 00:42:52,560 --> 00:42:54,320 fact that not always, but often, local weddings 1087 00:42:54,320 --> 00:42:57,340 are not as visual or as attractive as 1088 00:42:57,340 --> 00:42:59,440 an international wedding, it is also true that 1089 00:42:59,440 --> 00:43:01,420 although I charge less, it is also true 1090 00:43:01,420 --> 00:43:02,600 that I do not invest so many hours 1091 00:43:02,600 --> 00:43:05,340 in moving around and on Saturday, around the 1092 00:43:05,340 --> 00:43:07,220 morning or before, I am already at home 1093 00:43:07,220 --> 00:43:09,380 and on Sunday I can be with my 1094 00:43:09,380 --> 00:43:09,740 child, right? 1095 00:43:10,220 --> 00:43:12,520 I don't know, we try to balance a 1096 00:43:12,520 --> 00:43:15,080 little bit there, Carolina, in which we put 1097 00:43:15,080 --> 00:43:16,000 a little bit of everything, right? 1098 00:43:16,160 --> 00:43:17,880 No, of course, and I tell you, it 1099 00:43:17,880 --> 00:43:20,640 has value and obviously each case is unique. 1100 00:43:20,740 --> 00:43:23,140 What I mean is that sometimes when I 1101 00:43:23,140 --> 00:43:27,140 have these budget conversations, sometimes people say, ah, 1102 00:43:27,460 --> 00:43:29,600 as in the form of contact, he told 1103 00:43:29,600 --> 00:43:30,480 me that he was going to get married 1104 00:43:30,480 --> 00:43:32,660 in a farm that is very expensive, so 1105 00:43:32,660 --> 00:43:35,260 I am going to pass the expensive rate 1106 00:43:35,260 --> 00:43:36,720 to this client, while the client who gets 1107 00:43:36,720 --> 00:43:38,400 married in the cheap farm I pass the 1108 00:43:38,400 --> 00:43:38,780 cheap rate to him. 1109 00:43:38,820 --> 00:43:41,180 That's when I say that suddenly things start 1110 00:43:41,180 --> 00:43:45,660 to get complicated and suddenly that's when people 1111 00:43:45,660 --> 00:43:48,160 start to say, I don't like this photographer 1112 00:43:48,160 --> 00:43:49,820 because he gave my friend a different price 1113 00:43:49,820 --> 00:43:50,400 than mine. 1114 00:43:50,720 --> 00:43:52,640 But if, for example, as you say, Victor, 1115 00:43:52,680 --> 00:43:54,600 obviously if you have to travel elsewhere, you 1116 00:43:54,600 --> 00:43:56,020 have to charge more, right? 1117 00:43:56,020 --> 00:43:58,680 Because they find time, travel, you are not 1118 00:43:58,680 --> 00:44:01,060 at home, days that suddenly you can't take 1119 00:44:01,060 --> 00:44:01,580 another wedding. 1120 00:44:01,700 --> 00:44:03,140 In Miami, for example, I can have a 1121 00:44:03,140 --> 00:44:04,200 wedding on Friday and one on Saturday. 1122 00:44:04,880 --> 00:44:05,880 If I were to go to one in 1123 00:44:05,880 --> 00:44:07,880 New York, I can't do that because I 1124 00:44:07,880 --> 00:44:09,480 have to add days to my trip. 1125 00:44:09,700 --> 00:44:11,300 So that was more or less what I 1126 00:44:11,300 --> 00:44:13,760 wanted to emphasize. 1127 00:44:14,320 --> 00:44:15,980 Okay, two questions in one. 1128 00:44:16,700 --> 00:44:19,640 What is your ideal client or your ideal 1129 00:44:19,640 --> 00:44:22,700 partner and what would be, if you have 1130 00:44:22,700 --> 00:44:25,420 achieved it, perfect, but what would be your 1131 00:44:25,420 --> 00:44:29,480 ideal rate or price as a wedding photographer? 1132 00:44:30,000 --> 00:44:31,640 In which you would say, how happy I 1133 00:44:31,640 --> 00:44:32,220 am with this. 1134 00:44:32,920 --> 00:44:35,800 I mean, if you have 20 weddings, how 1135 00:44:35,800 --> 00:44:39,180 happy, how good, that everything with this price. 1136 00:44:41,080 --> 00:44:46,000 It's a tricky question because I've always been 1137 00:44:46,000 --> 00:44:48,320 happy where I am and I always think, 1138 00:44:48,740 --> 00:44:49,760 oh no, that's expensive. 1139 00:44:49,920 --> 00:44:51,120 And then when that price comes, I say, 1140 00:44:51,120 --> 00:44:53,200 what a silly thing, but if I'm closing 1141 00:44:53,200 --> 00:44:54,940 weddings at this price, why didn't I raise 1142 00:44:54,940 --> 00:44:55,320 it before? 1143 00:44:55,660 --> 00:44:57,560 I think that at the level that I 1144 00:44:57,560 --> 00:44:59,200 am, because we also have to be honest, 1145 00:44:59,520 --> 00:45:01,560 at the level that I am today as 1146 00:45:01,560 --> 00:45:03,540 a photographer, I think that I am already 1147 00:45:03,540 --> 00:45:06,500 reaching the level, like who says at this 1148 00:45:06,500 --> 00:45:08,520 moment, of what would be more or less 1149 00:45:08,520 --> 00:45:12,220 my peak, which are weddings between $5,000 1150 00:45:12,220 --> 00:45:12,900 and $7,000. 1151 00:45:13,680 --> 00:45:15,780 Okay, I think that to reach the highest 1152 00:45:15,780 --> 00:45:17,720 level, or I have to relate to other 1153 00:45:17,720 --> 00:45:20,640 people at another level, or look to see 1154 00:45:20,640 --> 00:45:21,120 what I'm going to do. 1155 00:45:21,460 --> 00:45:23,800 But at this moment, I'm happy. 1156 00:45:24,820 --> 00:45:28,340 I work a lot, a lot on my 1157 00:45:28,340 --> 00:45:28,840 brand. 1158 00:45:29,180 --> 00:45:32,580 So I would say that 90% of 1159 00:45:32,580 --> 00:45:35,220 my clients are my ideal clients, who are 1160 00:45:35,220 --> 00:45:39,780 first and foremost for me, they are nice 1161 00:45:39,780 --> 00:45:40,000 people. 1162 00:45:40,460 --> 00:45:43,360 I like to work with nice people, with 1163 00:45:43,360 --> 00:45:45,420 people who will have a good time on 1164 00:45:45,420 --> 00:45:46,380 their wedding day, with people who on their 1165 00:45:46,380 --> 00:45:48,600 wedding day, even though they have a lot 1166 00:45:48,600 --> 00:45:51,100 of money, they are cordial people. 1167 00:45:51,660 --> 00:45:52,900 Okay, so for me that is important. 1168 00:45:53,400 --> 00:45:56,760 Two, people or couples who tell me, you 1169 00:45:56,760 --> 00:45:59,920 have green light, you can do whatever you 1170 00:45:59,920 --> 00:46:00,260 want. 1171 00:46:00,400 --> 00:46:02,680 If you tell me to stop thinking, I 1172 00:46:02,680 --> 00:46:05,360 trust that because I'm going to stop thinking, 1173 00:46:05,540 --> 00:46:06,200 it's because the photo is going to look 1174 00:46:06,200 --> 00:46:06,580 better. 1175 00:46:07,280 --> 00:46:09,180 So I don't like clients who are like, 1176 00:46:09,320 --> 00:46:11,740 managing me, like micromanaging me, no. 1177 00:46:12,260 --> 00:46:14,420 In general, most of my clients are, whatever 1178 00:46:14,420 --> 00:46:16,320 you say, as you say, wherever you say. 1179 00:46:16,320 --> 00:46:19,560 And third, obviously clients who pay my prices 1180 00:46:19,560 --> 00:46:20,820 without making me jealous. 1181 00:46:21,180 --> 00:46:22,220 Those are my ideal clients. 1182 00:46:22,740 --> 00:46:24,580 I don't care what religion they are from, 1183 00:46:24,820 --> 00:46:26,080 what country they are from, nothing. 1184 00:46:26,360 --> 00:46:28,700 They have to have those three nice little 1185 00:46:28,700 --> 00:46:30,300 things, that they let me do my job 1186 00:46:30,300 --> 00:46:31,700 without a problem, and that they pay me 1187 00:46:31,700 --> 00:46:32,900 without making a problem. 1188 00:46:33,800 --> 00:46:37,320 Well, you know, well, I love the answer, 1189 00:46:37,400 --> 00:46:39,160 sorry, but you know that at the same 1190 00:46:39,160 --> 00:46:42,440 time you were saying this, it's been a 1191 00:46:42,440 --> 00:46:46,460 few days, I've been thinking about Chalcoco, because 1192 00:46:46,460 --> 00:46:50,380 I'm thinking, I mean, I don't know what's 1193 00:46:50,380 --> 00:46:53,580 wrong with me, I mean, I'm in the 1194 00:46:53,580 --> 00:46:58,640 mood, I'm strong, I don't feel blocked creatively 1195 00:46:58,640 --> 00:47:01,880 speaking, but the other day I was thinking, 1196 00:47:02,040 --> 00:47:04,420 I mean, I have nothing to publish, I 1197 00:47:04,420 --> 00:47:06,400 don't feel like I have something to say, 1198 00:47:07,200 --> 00:47:10,160 and it's been a year that I've been 1199 00:47:10,160 --> 00:47:12,120 thinking, and it's not to make excuses, that 1200 00:47:12,120 --> 00:47:14,320 the important thing is to work, I mean, 1201 00:47:14,420 --> 00:47:15,680 to do weddings that we couldn't do last 1202 00:47:15,680 --> 00:47:17,940 year, to do new weddings, blah, blah, blah, 1203 00:47:18,800 --> 00:47:22,620 but I think, I mean, I haven't even 1204 00:47:22,620 --> 00:47:24,800 taken, in what I've been doing for a 1205 00:47:24,800 --> 00:47:27,720 year, a portrait, well, some I have, but 1206 00:47:27,720 --> 00:47:29,560 very few, I mean, counting with the fingers 1207 00:47:29,560 --> 00:47:31,500 of one hand, and it's too much, I 1208 00:47:31,500 --> 00:47:34,000 mean, I haven't taken a portrait that you 1209 00:47:34,000 --> 00:47:37,780 say, wow, I mean, it's fucking crazy, and 1210 00:47:37,780 --> 00:47:41,120 it's that when you said, I mean, I 1211 00:47:41,120 --> 00:47:43,160 want boyfriends or I want couples that are 1212 00:47:43,160 --> 00:47:46,880 nice, perfect, that we have, but this year 1213 00:47:47,570 --> 00:47:50,140 we've had up to now two or three 1214 00:47:50,140 --> 00:47:52,580 couples that, I mean, one of them was 1215 00:47:52,580 --> 00:47:55,760 a couple of, I mean, of Yankees, well, 1216 00:47:55,900 --> 00:47:57,860 it's a couple from the United States, in 1217 00:47:57,860 --> 00:48:00,460 fact, from New York, in which we never 1218 00:48:00,460 --> 00:48:02,600 get together with the couple, we get together 1219 00:48:02,600 --> 00:48:05,500 with their secretary, and even on the wedding 1220 00:48:05,500 --> 00:48:08,980 day, to tell the couple that if we 1221 00:48:08,980 --> 00:48:10,300 did portraits, we had to talk to the 1222 00:48:10,300 --> 00:48:10,680 secretary. 1223 00:48:12,020 --> 00:48:13,960 That's it, that's it, that's it, that's it. 1224 00:48:13,960 --> 00:48:16,600 I mean, that's it, that's it, that's it. 1225 00:48:16,640 --> 00:48:17,600 That's it, that's it, that's it, I mean, 1226 00:48:18,100 --> 00:48:21,680 okay, I assure you that, with what has 1227 00:48:21,680 --> 00:48:23,440 fallen, and with what is still falling, and 1228 00:48:23,440 --> 00:48:25,500 with what we have suffered as wedding photographers 1229 00:48:25,500 --> 00:48:27,580 with the fucking pandemic, I don't change it 1230 00:48:27,580 --> 00:48:28,840 for anything, I mean, I preferred to work 1231 00:48:28,840 --> 00:48:29,640 than to say no. 1232 00:48:30,200 --> 00:48:32,320 To this day, I would still work, but 1233 00:48:32,320 --> 00:48:34,480 I think that for next year, and I 1234 00:48:34,480 --> 00:48:36,460 told Erika, I said, next year we have 1235 00:48:36,460 --> 00:48:38,860 very, very interesting couples again. 1236 00:48:39,320 --> 00:48:41,020 It's not that I, I mean, that it 1237 00:48:41,020 --> 00:48:43,200 has fallen, but it's true that the last 1238 00:48:43,200 --> 00:48:46,980 ones, in the 16th, 17th, 18th, and 19th 1239 00:48:46,980 --> 00:48:50,280 included, I mean, I mean, I mean, what 1240 00:48:50,280 --> 00:48:51,860 we did, like you, I mean, to clearly 1241 00:48:51,860 --> 00:48:53,560 decide which client, I mean, who was coming 1242 00:48:53,560 --> 00:48:53,940 in or not. 1243 00:48:54,480 --> 00:48:55,660 In the middle of the pandemic, we closed 1244 00:48:55,660 --> 00:48:58,600 because of the New York couple's wedding, which 1245 00:48:58,600 --> 00:49:00,340 is the one we had to meet with 1246 00:49:00,340 --> 00:49:02,720 the secretary to talk about whether we did 1247 00:49:02,720 --> 00:49:03,500 portraits or not. 1248 00:49:04,000 --> 00:49:05,700 But of course, what you were telling me, 1249 00:49:05,820 --> 00:49:07,660 and it's that one of the mistakes, and 1250 00:49:07,660 --> 00:49:10,720 forgive me for going through the clouds, but 1251 00:49:10,720 --> 00:49:13,220 when you were telling me that, surely in 1252 00:49:13,220 --> 00:49:14,900 the recording, that you can see my face 1253 00:49:14,900 --> 00:49:16,820 saying, oh shit, I made a mistake again, 1254 00:49:17,260 --> 00:49:19,340 I made a mistake again with the choice 1255 00:49:19,340 --> 00:49:20,380 of my fucking clients. 1256 00:49:20,880 --> 00:49:24,140 Because it's super important, for everything to go 1257 00:49:24,140 --> 00:49:26,720 well, photographically speaking, we have to have clients 1258 00:49:26,720 --> 00:49:28,360 who... 1259 00:49:28,360 --> 00:49:29,140 Who let us work. 1260 00:49:29,660 --> 00:49:31,540 Of course, so you say, hey, throw yourself 1261 00:49:31,540 --> 00:49:33,020 at the fucking pool, and say, yes, I'm 1262 00:49:33,020 --> 00:49:33,700 going, boom, and you throw yourself. 1263 00:49:34,320 --> 00:49:36,300 And they don't say, oh no, no, no, 1264 00:49:36,300 --> 00:49:36,560 no, you know? 1265 00:49:37,080 --> 00:49:37,940 Of course, I understand. 1266 00:49:37,980 --> 00:49:42,560 But look, all this, I mean, it happens 1267 00:49:42,560 --> 00:49:43,580 to all of us, I don't back out 1268 00:49:43,580 --> 00:49:46,980 on this, it's super important, and sometimes we 1269 00:49:46,980 --> 00:49:49,500 say, for example, I've also worked with people 1270 00:49:50,060 --> 00:49:52,960 who were secretaries, and that's when we have 1271 00:49:52,960 --> 00:49:56,520 to put on our pants and put on 1272 00:49:56,520 --> 00:49:57,320 the clear rules a little more. 1273 00:49:57,320 --> 00:50:00,560 For example, I'm going to explain what just 1274 00:50:00,560 --> 00:50:01,960 happened to me two months ago. 1275 00:50:02,880 --> 00:50:05,820 I'm also a family photographer, right? 1276 00:50:06,620 --> 00:50:09,800 For my family clients, I'm a little easier 1277 00:50:09,800 --> 00:50:11,520 on the booking process, because I don't have 1278 00:50:11,520 --> 00:50:13,580 to make the call, it's like more of 1279 00:50:13,580 --> 00:50:15,340 a transaction, like they contact me, I send 1280 00:50:15,340 --> 00:50:17,240 them the prices, and the link for them 1281 00:50:17,240 --> 00:50:17,600 to pay me. 1282 00:50:18,240 --> 00:50:21,040 When they pay me, it's very important for 1283 00:50:21,040 --> 00:50:22,320 me to talk to the client. 1284 00:50:22,420 --> 00:50:24,900 Because even though they are family photos, I 1285 00:50:24,900 --> 00:50:27,300 want to know what photos are the clients, 1286 00:50:27,300 --> 00:50:29,180 what they want, what they're waiting for. 1287 00:50:29,480 --> 00:50:30,940 And not only that, but I want to 1288 00:50:30,940 --> 00:50:34,060 handle the situation a little bit. 1289 00:50:34,380 --> 00:50:35,480 I want to tell them more or less 1290 00:50:35,480 --> 00:50:37,560 what they're going to wear, where we're going 1291 00:50:37,560 --> 00:50:39,180 to take the photos, I want to handle 1292 00:50:39,180 --> 00:50:39,280 all of that. 1293 00:50:40,480 --> 00:50:43,280 So this client hired me, she paid me, 1294 00:50:43,360 --> 00:50:43,760 all of that. 1295 00:50:43,840 --> 00:50:46,580 I told her, look, let's make a call. 1296 00:50:46,840 --> 00:50:47,740 She said, yes, perfect. 1297 00:50:48,100 --> 00:50:49,140 The day of the call arrived. 1298 00:50:49,300 --> 00:50:50,920 I like to make calls like this, in 1299 00:50:50,920 --> 00:50:52,780 zoom, to be able to see people's faces 1300 00:50:53,780 --> 00:50:55,240 and have more connection. 1301 00:50:55,240 --> 00:50:56,920 The day of the call arrived, she didn't 1302 00:50:56,920 --> 00:50:57,380 show up. 1303 00:50:58,140 --> 00:50:59,280 So I sent her a message. 1304 00:50:59,420 --> 00:51:01,600 I told her, hey, I'm waiting for you 1305 00:51:01,600 --> 00:51:01,880 on the call. 1306 00:51:02,220 --> 00:51:03,120 She said, no, I don't want to connect. 1307 00:51:03,600 --> 00:51:04,280 I'm not interested. 1308 00:51:06,540 --> 00:51:09,160 Before taking it personally, first I took a 1309 00:51:09,160 --> 00:51:09,540 deep breath. 1310 00:51:09,700 --> 00:51:12,160 I said, well, let's breathe, because she's not 1311 00:51:12,160 --> 00:51:12,700 going to wear it. 1312 00:51:13,440 --> 00:51:15,640 Let's handle this as a professional person. 1313 00:51:16,180 --> 00:51:17,740 So I took a deep breath, I waited 1314 00:51:17,740 --> 00:51:19,620 a moment, I sent her a message. 1315 00:51:19,700 --> 00:51:22,680 I said, hi Pepita, I completely understand that 1316 00:51:22,680 --> 00:51:25,620 you're too busy, that you have a lot 1317 00:51:25,620 --> 00:51:27,860 to do, and that this seems like something 1318 00:51:27,860 --> 00:51:28,920 in the background. 1319 00:51:30,200 --> 00:51:31,420 You hired me. 1320 00:51:31,860 --> 00:51:33,180 There I put the ball on her. 1321 00:51:33,280 --> 00:51:34,320 She was the one who looked for me. 1322 00:51:34,480 --> 00:51:35,340 I didn't look for her. 1323 00:51:35,860 --> 00:51:38,680 You hired me because what you saw on 1324 00:51:38,680 --> 00:51:40,280 my website you liked a lot. 1325 00:51:41,200 --> 00:51:43,000 To give you the result of what you 1326 00:51:43,000 --> 00:51:45,000 saw on my website, two things are very 1327 00:51:45,000 --> 00:51:45,440 important. 1328 00:51:45,760 --> 00:51:47,040 One, communication. 1329 00:51:47,760 --> 00:51:48,620 And two, trust. 1330 00:51:49,460 --> 00:51:51,120 At this moment, I don't know who you 1331 00:51:51,120 --> 00:51:53,340 are, or what you like, or what you're 1332 00:51:53,340 --> 00:51:55,260 expecting from this relationship. 1333 00:51:55,260 --> 00:51:58,480 So, if you want me to take pictures 1334 00:51:58,480 --> 00:52:00,520 of you and your family, the least we 1335 00:52:00,520 --> 00:52:02,720 have to do is this call, for me 1336 00:52:02,720 --> 00:52:04,560 to understand what you want, and guide you 1337 00:52:04,560 --> 00:52:06,620 in a way that the result is what 1338 00:52:06,620 --> 00:52:07,120 you want. 1339 00:52:07,520 --> 00:52:09,700 If you like it, we'll make a call 1340 00:52:09,700 --> 00:52:10,080 tomorrow. 1341 00:52:10,600 --> 00:52:13,040 If this is not what you want, no 1342 00:52:13,040 --> 00:52:15,480 problem, with pleasure, I'll give you back right 1343 00:52:15,480 --> 00:52:20,040 now what I have to pay you. 1344 00:52:20,700 --> 00:52:22,140 I'm playing with her, because if she says, 1345 00:52:22,260 --> 00:52:24,480 give me my money back, I'll get mad, 1346 00:52:24,660 --> 00:52:25,840 but I'll give her my money back. 1347 00:52:26,160 --> 00:52:28,640 But I'm giving her the very strict rules 1348 00:52:29,180 --> 00:52:32,480 of what I'm expecting from her as a 1349 00:52:32,480 --> 00:52:34,280 client, and from me as a photographer. 1350 00:52:34,440 --> 00:52:37,620 If she wants a good job, I can't 1351 00:52:37,620 --> 00:52:38,320 even do magic. 1352 00:52:39,640 --> 00:52:41,760 I can't even do magic and say, look, 1353 00:52:41,880 --> 00:52:44,300 let's take pictures of you in this park, 1354 00:52:44,380 --> 00:52:45,120 and when we get to the park, she 1355 00:52:45,120 --> 00:52:47,120 says, I don't like parks. 1356 00:52:47,700 --> 00:52:49,280 Or they arrive in bad clothes, and then 1357 00:52:49,280 --> 00:52:51,240 the pictures say, no, I don't like how 1358 00:52:51,240 --> 00:52:52,760 I look, how she's going to like how 1359 00:52:52,760 --> 00:52:55,220 she looks, if she's dressed, they're all horrible. 1360 00:52:56,160 --> 00:52:57,500 So for me, that's important. 1361 00:52:57,800 --> 00:52:58,760 The same with boyfriends. 1362 00:52:59,520 --> 00:53:01,060 There are couples, especially when you get to 1363 00:53:01,060 --> 00:53:02,900 a certain level, which is, talk to the 1364 00:53:02,900 --> 00:53:03,160 assistant. 1365 00:53:04,320 --> 00:53:06,880 Hi Pepito and Pepita, I love talking to 1366 00:53:06,880 --> 00:53:10,340 your assistant, she's a phenomenal girl, but on 1367 00:53:10,340 --> 00:53:11,400 the day of the wedding, I'm not going 1368 00:53:11,400 --> 00:53:13,180 to be taking pictures of the assistant, but 1369 00:53:13,180 --> 00:53:14,300 you and your partner. 1370 00:53:15,020 --> 00:53:16,360 For me to be able to understand what 1371 00:53:16,360 --> 00:53:18,640 you want as a result, it is essential 1372 00:53:18,640 --> 00:53:20,280 that we have a call. 1373 00:53:20,800 --> 00:53:23,120 This call is going to take 30 minutes, 1374 00:53:23,240 --> 00:53:24,620 I'm not going to take any more of 1375 00:53:24,620 --> 00:53:25,600 your time, I know that you are important 1376 00:53:25,600 --> 00:53:27,880 people, but I want you to know that 1377 00:53:27,880 --> 00:53:31,020 the goal of this call is to understand 1378 00:53:31,020 --> 00:53:33,020 what you want, so that I can give 1379 00:53:33,020 --> 00:53:33,980 you what you need. 1380 00:53:35,260 --> 00:53:38,880 So there, you're putting the ball in their 1381 00:53:38,880 --> 00:53:42,200 corner, like, ah, we're very important, obviously we 1382 00:53:42,200 --> 00:53:44,140 have to have this call, but when you're 1383 00:53:44,140 --> 00:53:46,760 on the call, that's when you have to 1384 00:53:46,760 --> 00:53:48,280 build trust, right? 1385 00:53:48,280 --> 00:53:51,080 And tell them, well, you loved my portfolio, 1386 00:53:51,260 --> 00:53:51,360 right? 1387 00:53:51,540 --> 00:53:52,740 Yes, we loved it, great. 1388 00:53:53,360 --> 00:53:55,520 So that you have pictures of the quality 1389 00:53:55,520 --> 00:53:57,460 that you saw in my portfolio, you have 1390 00:53:57,460 --> 00:53:59,080 to believe me and you have to trust 1391 00:53:59,080 --> 00:53:59,380 me. 1392 00:54:00,160 --> 00:54:01,580 And part of the trust is that if 1393 00:54:01,580 --> 00:54:03,520 I tell you to stop here, it's because 1394 00:54:03,520 --> 00:54:05,520 the photo is going to come out phenomenal. 1395 00:54:06,680 --> 00:54:08,440 But if you don't let me do my 1396 00:54:08,440 --> 00:54:11,420 job as a photographer, well, the result, you're 1397 00:54:11,420 --> 00:54:12,680 not going to be happy because I'm not 1398 00:54:12,680 --> 00:54:13,600 going to be able to give you what 1399 00:54:13,600 --> 00:54:14,580 you saw in my portfolio. 1400 00:54:14,580 --> 00:54:19,100 So sometimes we have to be a little 1401 00:54:19,100 --> 00:54:22,360 bit strong and say, wait a minute, I'm 1402 00:54:22,360 --> 00:54:25,000 the professional and I know what I'm doing. 1403 00:54:25,220 --> 00:54:27,680 They don't know, they're not photographers, they don't 1404 00:54:27,680 --> 00:54:29,240 know what you have to do. 1405 00:54:30,760 --> 00:54:31,720 So, well... 1406 00:54:31,720 --> 00:54:33,440 I'm going to hire you, or you have 1407 00:54:33,440 --> 00:54:35,180 to give me a job too, so you 1408 00:54:35,180 --> 00:54:39,160 can be my road manager or something. 1409 00:54:39,540 --> 00:54:40,300 Go for it, go for it. 1410 00:54:41,160 --> 00:54:43,120 Because I assure you that many times, like 1411 00:54:43,120 --> 00:54:45,620 I told Erika, I say, look, if we 1412 00:54:45,620 --> 00:54:51,740 had someone with two balls, like two coconuts, 1413 00:54:52,060 --> 00:54:54,840 I mean, full on, saying, for the bull's 1414 00:54:54,840 --> 00:54:57,200 balls, this and that and that, I say, 1415 00:54:57,280 --> 00:55:00,000 surely it would be better for us and 1416 00:55:00,000 --> 00:55:02,560 only, even if it costs us money, I 1417 00:55:02,560 --> 00:55:05,620 mean, monthly, and well, that obviously, I say, 1418 00:55:05,700 --> 00:55:07,220 surely we would be winning because we would 1419 00:55:07,220 --> 00:55:07,920 win more. 1420 00:55:08,060 --> 00:55:09,960 And you would be the person... 1421 00:55:09,960 --> 00:55:11,260 I'm going, I'm going. 1422 00:55:11,260 --> 00:55:11,380 Yes. 1423 00:55:13,320 --> 00:55:15,740 Sometimes you have to do it, sometimes, what 1424 00:55:15,740 --> 00:55:18,640 you say, if you're a very noble personality, 1425 00:55:18,640 --> 00:55:21,340 that you feel ashamed, that you're not able 1426 00:55:21,340 --> 00:55:22,860 to say something like that, then you have 1427 00:55:22,860 --> 00:55:26,120 to hire an office manager who is in 1428 00:55:26,120 --> 00:55:26,820 charge of that. 1429 00:55:27,280 --> 00:55:29,320 In fact, I talked about this with Victor 1430 00:55:29,320 --> 00:55:31,040 del Marco Rojo, he says, I don't know 1431 00:55:31,040 --> 00:55:32,900 how much my clients paid for the marriage, 1432 00:55:33,260 --> 00:55:36,180 because I don't want to have to be 1433 00:55:36,820 --> 00:55:39,820 a budget square, because I'm going to feel 1434 00:55:39,820 --> 00:55:41,340 bitter when they ask me for a discount 1435 00:55:41,340 --> 00:55:42,580 and I'm going to get to the wedding 1436 00:55:42,580 --> 00:55:44,280 thinking that I asked for a discount. 1437 00:55:44,660 --> 00:55:46,540 So, you send that to a person who 1438 00:55:46,540 --> 00:55:47,900 manages you and that's it. 1439 00:55:48,200 --> 00:55:50,280 But it's very important to put... 1440 00:55:50,280 --> 00:55:52,040 It's very important to give ourselves the place... 1441 00:55:52,040 --> 00:55:53,540 I'm not saying that a photographer is the 1442 00:55:53,540 --> 00:55:55,040 most important thing in the world, no. 1443 00:55:55,880 --> 00:55:57,400 But we have to give ourselves the place, 1444 00:55:57,500 --> 00:55:59,480 which is that we know what we're doing 1445 00:55:59,480 --> 00:56:02,340 and to have results, this is a relationship. 1446 00:56:03,260 --> 00:56:05,200 I can't get to make wonderful photos without 1447 00:56:05,200 --> 00:56:07,100 knowing you, without knowing what you want, what 1448 00:56:07,100 --> 00:56:10,020 you like, without you knowing me, because if 1449 00:56:10,020 --> 00:56:12,100 I get to a marriage like this where 1450 00:56:12,100 --> 00:56:13,720 they've never seen me and I get to 1451 00:56:13,720 --> 00:56:16,240 give orders, they're going to say, who is 1452 00:56:16,240 --> 00:56:16,540 this old lady? 1453 00:56:17,520 --> 00:56:18,400 Because you don't know me. 1454 00:56:19,000 --> 00:56:20,620 It's clear, yes, ma'am. 1455 00:56:21,020 --> 00:56:23,320 And we can do all this thanks to 1456 00:56:23,320 --> 00:56:23,840 the website. 1457 00:56:24,280 --> 00:56:27,240 The website has to give all these little 1458 00:56:27,240 --> 00:56:29,820 things before getting to the communication, before getting 1459 00:56:29,820 --> 00:56:32,320 to the call or the interview or whatever. 1460 00:56:32,780 --> 00:56:36,100 They have to know 80% of you, 1461 00:56:36,160 --> 00:56:38,020 who you are thanks to your website, how 1462 00:56:38,020 --> 00:56:39,100 your tone of voice is. 1463 00:56:39,140 --> 00:56:41,260 You're a super formal person, but you're a 1464 00:56:41,260 --> 00:56:43,560 candid, nice person. 1465 00:56:44,000 --> 00:56:45,820 You're a person who... 1466 00:56:45,820 --> 00:56:47,160 All of that has to be there, it's 1467 00:56:47,160 --> 00:56:48,060 part of the branding. 1468 00:56:48,640 --> 00:56:49,680 And that's very important. 1469 00:56:52,520 --> 00:56:53,780 Good, Carolina, good. 1470 00:56:55,760 --> 00:56:59,560 Manu López asks here, is it advisable or 1471 00:56:59,560 --> 00:57:02,100 not to put the prices on the website? 1472 00:57:03,860 --> 00:57:06,000 That's something you have to deal with, Manu, 1473 00:57:06,040 --> 00:57:06,820 what works for you and what doesn't. 1474 00:57:07,380 --> 00:57:09,760 Honestly, look, I don't have all of my 1475 00:57:09,760 --> 00:57:10,120 prices. 1476 00:57:10,600 --> 00:57:12,940 I say, my marriages start between this much 1477 00:57:12,940 --> 00:57:13,840 and this much. 1478 00:57:13,880 --> 00:57:17,000 I have it on the price page, I 1479 00:57:17,000 --> 00:57:19,560 have it on the contact page, and some 1480 00:57:19,560 --> 00:57:22,480 people don't know how much I charge, because 1481 00:57:22,480 --> 00:57:23,440 people don't read. 1482 00:57:23,840 --> 00:57:24,400 I don't look at it. 1483 00:57:25,640 --> 00:57:27,180 Look, if you go up, up, and it 1484 00:57:27,180 --> 00:57:28,960 says, go up more, go up a little 1485 00:57:28,960 --> 00:57:29,220 more. 1486 00:57:31,460 --> 00:57:33,760 Well, first the price, there it is, if 1487 00:57:33,760 --> 00:57:36,140 you go down, you have to go down 1488 00:57:36,140 --> 00:57:36,720 to the page. 1489 00:57:37,420 --> 00:57:38,980 Wedding pricing, no, there you are, you have 1490 00:57:38,980 --> 00:57:40,400 to go down, you have to go down, 1491 00:57:40,560 --> 00:57:41,600 you have to follow, no, no, no, to 1492 00:57:41,600 --> 00:57:41,940 the page. 1493 00:57:42,640 --> 00:57:45,860 Keep going down, keep scrolling, scroll, scroll, here 1494 00:57:45,860 --> 00:57:50,410 it says, oh, scroll up a little, here 1495 00:57:50,410 --> 00:57:52,210 it says, wedding collections, I'm a Miami-based 1496 00:57:52,210 --> 00:57:55,590 Miami photographer, wedding collections range between $3,000 1497 00:57:55,590 --> 00:57:56,370 and $6,000. 1498 00:57:56,970 --> 00:57:57,610 There it is. 1499 00:57:57,970 --> 00:58:00,310 Then it's again on the contact page. 1500 00:58:01,590 --> 00:58:04,170 Up, before you send me the contact thing, 1501 00:58:04,310 --> 00:58:07,050 if you open the contact page, scroll down 1502 00:58:07,050 --> 00:58:10,110 a little, there it says, wedding collections range 1503 00:58:10,110 --> 00:58:12,010 between $3,000 and $6,000. 1504 00:58:12,190 --> 00:58:14,810 And even so, there are times when they 1505 00:58:14,810 --> 00:58:16,330 tell me, oh no, you're not in my 1506 00:58:16,330 --> 00:58:18,270 budget, so people don't read it. 1507 00:58:19,770 --> 00:58:21,810 It was the same, in case the flute 1508 00:58:21,810 --> 00:58:22,210 sounded, girl. 1509 00:58:23,290 --> 00:58:25,450 One thing I'm going to tell you is 1510 00:58:25,450 --> 00:58:29,710 that when you present your budgets, which is 1511 00:58:29,710 --> 00:58:32,530 the mistake I see most people make, they 1512 00:58:32,530 --> 00:58:34,090 start with the cheapest collection. 1513 00:58:35,230 --> 00:58:38,350 Then they say, collection one, $1,000, collection 1514 00:58:38,350 --> 00:58:41,150 two, $2,000, collection three, $3,000, and 1515 00:58:41,150 --> 00:58:42,290 collection four, $4,000. 1516 00:58:43,530 --> 00:58:46,030 The $1,000 is the first thing the 1517 00:58:46,030 --> 00:58:46,890 couple is looking at. 1518 00:58:47,130 --> 00:58:49,250 Again, we go to the concept that that 1519 00:58:49,250 --> 00:58:50,890 becomes the anchor. 1520 00:58:51,650 --> 00:58:53,770 So when they see $1,000 and then 1521 00:58:53,770 --> 00:58:55,510 they see $4,000 here, they say, oh 1522 00:58:55,510 --> 00:58:57,290 no, $4,000 is very expensive. 1523 00:58:57,650 --> 00:58:59,990 But if we say, collection one, $4,000, 1524 00:59:00,650 --> 00:59:03,730 collection two, $3,000, collection three, $2,000, 1525 00:59:04,110 --> 00:59:07,570 collection four, $1,000, collection four, $1,000 1526 00:59:07,570 --> 00:59:10,810 is very cheap, collection three, $3,000, wow, 1527 00:59:10,950 --> 00:59:11,890 that's the perfect price. 1528 00:59:12,530 --> 00:59:15,130 So I always start with the most expensive, 1529 00:59:15,170 --> 00:59:17,290 which very few people hire me for that 1530 00:59:17,290 --> 00:59:18,950 collection because I did it that way. 1531 00:59:19,090 --> 00:59:20,970 I want to have a price that scares 1532 00:59:20,970 --> 00:59:23,110 them so that the collection they buy is 1533 00:59:23,110 --> 00:59:25,530 the one that they say, wow, the perfect 1534 00:59:25,530 --> 00:59:27,050 shoe, this is what I need. 1535 00:59:28,230 --> 00:59:31,150 Perfect, great, great, very good. 1536 00:59:31,750 --> 00:59:34,510 Someone asked, wait, because I'm going to... 1537 00:59:35,510 --> 00:59:36,590 There's not much time left, okay? 1538 00:59:37,310 --> 00:59:39,590 Because one of the reasons is that I 1539 00:59:39,590 --> 00:59:41,550 always like to do... 1540 00:59:41,550 --> 00:59:44,150 I mean, this only lasts 60 minutes because 1541 00:59:44,150 --> 00:59:47,010 everything that goes up in 60 minutes, people 1542 00:59:47,010 --> 00:59:49,670 end up getting tired and all that, okay? 1543 00:59:50,150 --> 00:59:53,870 But the question that was from Pablo, the 1544 00:59:53,870 --> 00:59:56,570 first contact with the boyfriends, after answering the 1545 00:59:56,570 --> 00:59:59,370 email, is it better telephonically or is it 1546 00:59:59,370 --> 01:00:00,130 better by video call? 1547 01:00:00,650 --> 01:00:03,270 I don't know, I think video call is 1548 01:00:03,270 --> 01:00:04,870 better because we put faces, but what do 1549 01:00:04,870 --> 01:00:05,150 you think? 1550 01:00:05,870 --> 01:00:07,990 Video call for several reasons. 1551 01:00:08,250 --> 01:00:09,210 One, we put faces. 1552 01:00:09,730 --> 01:00:12,230 Two, people have to sit down and pay 1553 01:00:12,230 --> 01:00:12,630 attention. 1554 01:00:12,890 --> 01:00:15,310 If you say on the phone, hello, look, 1555 01:00:15,370 --> 01:00:17,470 I'm walking my dog, how much did you 1556 01:00:17,470 --> 01:00:18,030 say you charge me? 1557 01:00:18,130 --> 01:00:20,130 Oh no, wait, wait, I'm getting a call. 1558 01:00:20,330 --> 01:00:22,170 No, if it's in the video, the first 1559 01:00:22,170 --> 01:00:24,270 thing I do is, hello, Victor, hello, Erika. 1560 01:00:24,390 --> 01:00:26,050 Well, let's talk about your marriage. 1561 01:00:26,170 --> 01:00:27,770 The first thing I tell them, it's just 1562 01:00:27,770 --> 01:00:30,290 30 minutes, but if you can turn off 1563 01:00:30,290 --> 01:00:32,410 the phone so there are no distractions and 1564 01:00:32,410 --> 01:00:34,090 we can focus on what we have to 1565 01:00:34,090 --> 01:00:34,410 focus on. 1566 01:00:34,730 --> 01:00:36,110 If you have a video call, you can 1567 01:00:36,110 --> 01:00:38,950 do what Victor is doing right now, which 1568 01:00:38,950 --> 01:00:40,870 is sharing your screen. 1569 01:00:41,130 --> 01:00:42,750 So you can say, of course, look, I've 1570 01:00:42,750 --> 01:00:44,270 taken pictures on this farm, I'm going to 1571 01:00:44,270 --> 01:00:45,910 show you, look how beautiful everything is. 1572 01:00:46,710 --> 01:00:49,870 You're already giving more things to the client. 1573 01:00:50,350 --> 01:00:52,350 Of course, very obvious, very obvious, very good, 1574 01:00:52,430 --> 01:00:52,650 very good. 1575 01:00:52,970 --> 01:00:54,570 And the last question of all, okay? 1576 01:00:54,890 --> 01:00:57,810 If someone has a question, you can write 1577 01:00:57,810 --> 01:00:58,290 it down there. 1578 01:00:58,850 --> 01:01:02,170 But my last question is, what advice would 1579 01:01:02,170 --> 01:01:03,830 you give to someone who is just starting 1580 01:01:03,830 --> 01:01:06,490 and wants to get married quickly? 1581 01:01:07,650 --> 01:01:08,070 Ah! 1582 01:01:09,490 --> 01:01:10,430 You're dreaming! 1583 01:01:11,730 --> 01:01:14,390 The first thing I tell them is that 1584 01:01:14,390 --> 01:01:17,710 before thinking about getting married, you have to 1585 01:01:17,710 --> 01:01:18,570 be ready, right? 1586 01:01:19,290 --> 01:01:21,350 And that's when we get to the part 1587 01:01:21,350 --> 01:01:23,070 that you've talked about with many photographers. 1588 01:01:24,290 --> 01:01:26,210 You have to know the art of photography, 1589 01:01:26,210 --> 01:01:27,870 you have to know about photos, you have 1590 01:01:27,870 --> 01:01:30,050 to know how a marriage is handled. 1591 01:01:30,390 --> 01:01:32,350 You can be a family photographer and take 1592 01:01:32,350 --> 01:01:34,170 spectacular photos, and then you get to the 1593 01:01:34,170 --> 01:01:36,650 wedding and you go crazy because in a 1594 01:01:36,650 --> 01:01:38,970 wedding 100 things happen per second. 1595 01:01:39,530 --> 01:01:42,990 So before anything else, work as an assistant, 1596 01:01:43,430 --> 01:01:46,850 work as a second camera, and be very 1597 01:01:46,850 --> 01:01:47,270 patient. 1598 01:01:48,670 --> 01:01:51,470 And talk about your business all the time. 1599 01:01:51,630 --> 01:01:54,630 When I started, where I was going, look, 1600 01:01:54,670 --> 01:01:55,350 I'm a photographer. 1601 01:01:55,350 --> 01:01:56,570 You know someone? 1602 01:01:56,750 --> 01:01:58,130 Look, I'm a photographer, are you interested? 1603 01:01:58,310 --> 01:02:00,190 I told everyone I was a photographer. 1604 01:02:01,470 --> 01:02:03,950 So now, that was 10 years ago, imagine, 1605 01:02:04,190 --> 01:02:06,310 we're like dinosaurs, there was no Instagram or 1606 01:02:06,310 --> 01:02:06,710 anything like that. 1607 01:02:06,930 --> 01:02:08,430 Today you can do it very easily on 1608 01:02:08,430 --> 01:02:08,890 social media. 1609 01:02:09,190 --> 01:02:12,030 All the time, showing your work and talking 1610 01:02:12,030 --> 01:02:13,750 about what makes you different. 1611 01:02:14,070 --> 01:02:17,150 Today we have 50,000 photographers. 1612 01:02:17,330 --> 01:02:18,930 In fact, if you go to my portfolio, 1613 01:02:20,010 --> 01:02:21,970 my photos, yes, I consider them beautiful, but 1614 01:02:21,970 --> 01:02:23,850 I don't think they're such a spectacular thing 1615 01:02:23,850 --> 01:02:24,550 from the other world. 1616 01:02:24,550 --> 01:02:26,290 But why do people hire me? 1617 01:02:26,570 --> 01:02:27,430 For security. 1618 01:02:27,650 --> 01:02:29,490 Because they know that I'm going to give 1619 01:02:29,490 --> 01:02:31,350 them the work they need, and because they 1620 01:02:31,350 --> 01:02:33,330 know that we're going to have a great 1621 01:02:33,330 --> 01:02:33,530 time. 1622 01:02:33,730 --> 01:02:38,150 Because my whole brand is about creating cool 1623 01:02:38,150 --> 01:02:39,950 photos, but you're going to laugh about it, 1624 01:02:40,130 --> 01:02:42,170 you're going to be able to dance, you're 1625 01:02:42,170 --> 01:02:43,290 going to have a great time. 1626 01:02:43,590 --> 01:02:44,570 That's why they hire me. 1627 01:02:47,140 --> 01:02:51,000 Hey, and not too long ago, Tae asked 1628 01:02:51,000 --> 01:02:53,900 me a question, that I want to ask 1629 01:02:53,900 --> 01:02:54,000 you. 1630 01:02:55,220 --> 01:02:57,380 These questions about Tae are dangerous. 1631 01:02:57,720 --> 01:02:58,840 Let's see, what did he ask? 1632 01:03:00,200 --> 01:03:04,840 Yes, yes, imagine that you're my sister, and 1633 01:03:04,840 --> 01:03:07,960 I'm a millionaire, a multimillionaire. 1634 01:03:08,060 --> 01:03:09,120 Let's say I have plenty of money. 1635 01:03:09,920 --> 01:03:14,220 And I tell you, look, Carolina, as the 1636 01:03:14,220 --> 01:03:17,560 last job you did was selling shoes, it 1637 01:03:17,560 --> 01:03:19,640 didn't convince me much, and as you also 1638 01:03:19,640 --> 01:03:24,380 tried to sell insurance, and I didn't like 1639 01:03:24,380 --> 01:03:26,340 it much, I want you to dedicate yourself 1640 01:03:26,340 --> 01:03:28,380 to photography, it's your passion, it's what you've 1641 01:03:28,380 --> 01:03:29,140 liked all your life. 1642 01:03:29,540 --> 01:03:31,160 And look, as I'm so handsome, and I'm 1643 01:03:31,160 --> 01:03:33,260 so smart, and I'm such a millionaire, I'm 1644 01:03:33,260 --> 01:03:37,580 going to give you $15,000 to set 1645 01:03:37,580 --> 01:03:38,520 up your photography business. 1646 01:03:39,120 --> 01:03:41,080 If I give you $15,000, what would 1647 01:03:41,080 --> 01:03:42,620 you invest that $15,000 in? 1648 01:03:44,280 --> 01:03:46,260 Well, the basics, and the first thing is, 1649 01:03:46,280 --> 01:03:47,040 I need equipment. 1650 01:03:47,720 --> 01:03:49,620 So I'm not going to buy an expensive 1651 01:03:49,620 --> 01:03:51,460 equipment, because I'm going to lose the $15 1652 01:03:51,460 --> 01:03:52,800 ,000 and I still don't have enough. 1653 01:03:53,680 --> 01:03:56,700 So I need a full-frame equipment. 1654 01:03:56,880 --> 01:03:59,700 And obviously, a backup equipment is super important. 1655 01:04:00,180 --> 01:04:02,140 You can't get to a marriage with just 1656 01:04:02,140 --> 01:04:02,780 one camera. 1657 01:04:02,900 --> 01:04:04,740 What happens if you damage half of the 1658 01:04:04,740 --> 01:04:05,300 marriage? 1659 01:04:05,560 --> 01:04:06,620 You can't do that. 1660 01:04:07,420 --> 01:04:08,860 And the second thing I would invest my 1661 01:04:08,860 --> 01:04:10,980 money in would be a coach. 1662 01:04:11,440 --> 01:04:13,520 Someone to teach me so I don't have 1663 01:04:13,520 --> 01:04:16,060 to spend years trying to learn by myself. 1664 01:04:17,560 --> 01:04:18,200 Of course. 1665 01:04:18,400 --> 01:04:20,120 It's like if we were competing. 1666 01:04:20,560 --> 01:04:22,640 This is a bit silly, but it's like 1667 01:04:22,640 --> 01:04:26,080 if we were playing Super Mario Bros. 1668 01:04:26,240 --> 01:04:28,820 3 and someone would teach you how to 1669 01:04:28,820 --> 01:04:30,740 go from level 1 to level 5 quickly. 1670 01:04:30,900 --> 01:04:31,300 Of course. 1671 01:04:31,800 --> 01:04:33,280 You have to go through levels 2, 3, 1672 01:04:33,320 --> 01:04:33,720 and 4. 1673 01:04:34,300 --> 01:04:34,720 Of course. 1674 01:04:35,300 --> 01:04:37,600 And sometimes, it's like what they say in 1675 01:04:37,600 --> 01:04:39,200 English, the catch-22, right? 1676 01:04:39,300 --> 01:04:40,900 It's like, what comes first, the egg or 1677 01:04:40,900 --> 01:04:41,240 the hen? 1678 01:04:41,680 --> 01:04:42,720 How am I going to pay for a 1679 01:04:42,720 --> 01:04:45,800 coach if I don't have enough money? 1680 01:04:46,400 --> 01:04:47,840 But how am I going to get to 1681 01:04:47,840 --> 01:04:49,240 the next level if I don't know how 1682 01:04:49,240 --> 01:04:49,660 to get there? 1683 01:04:50,180 --> 01:04:53,020 So, sometimes you have to sacrifice a little 1684 01:04:53,020 --> 01:04:53,780 bit. 1685 01:04:53,860 --> 01:04:55,880 Stop thinking that we have to buy the 1686 01:04:55,880 --> 01:04:59,140 latest Canon mirrorless that costs, I don't know, 1687 01:04:59,340 --> 01:05:02,900 $4,000 and buy a second-hand used 1688 01:05:02,900 --> 01:05:05,120 one and invest the money in a coach. 1689 01:05:05,700 --> 01:05:06,100 That's how it is. 1690 01:05:06,240 --> 01:05:08,320 When you recover the coach's money, you can 1691 01:05:08,320 --> 01:05:09,520 buy the equipment you want. 1692 01:05:10,100 --> 01:05:10,680 Well said. 1693 01:05:11,460 --> 01:05:12,400 Very good, Carolina. 1694 01:05:13,300 --> 01:05:14,160 That's all for now. 1695 01:05:14,160 --> 01:05:16,060 I don't want this to be... 1696 01:05:16,060 --> 01:05:19,260 Well, I've asked you all the questions I 1697 01:05:19,260 --> 01:05:19,960 had around here. 1698 01:05:20,260 --> 01:05:22,920 And nothing more than a shout-out to 1699 01:05:22,920 --> 01:05:23,420 my son. 1700 01:05:23,840 --> 01:05:25,420 I have them all here. 1701 01:05:25,980 --> 01:05:27,700 And you've answered all of them. 1702 01:05:28,140 --> 01:05:29,620 Honestly, it's not because I'm giving you the 1703 01:05:29,620 --> 01:05:31,080 ball that I don't do this, but it's 1704 01:05:31,080 --> 01:05:35,680 the talk of Nathan Sands, of Rocío, and 1705 01:05:35,680 --> 01:05:37,000 of Víctor and Iñaki. 1706 01:05:38,380 --> 01:05:41,740 But yours has been the one that I 1707 01:05:41,740 --> 01:05:43,780 really, really, really liked the most. 1708 01:05:44,940 --> 01:05:45,860 Oh, well. 1709 01:05:46,180 --> 01:05:47,320 It's not because I'm giving you the ball. 1710 01:05:47,580 --> 01:05:48,960 You know I don't. 1711 01:05:49,060 --> 01:05:52,600 But I liked how sincere you are and 1712 01:05:52,600 --> 01:05:54,760 the commitment you've put into everything. 1713 01:05:55,400 --> 01:05:57,600 And I think that what can be useful... 1714 01:05:57,600 --> 01:05:59,380 For example, you've already given me a couple 1715 01:05:59,380 --> 01:05:59,800 of tips. 1716 01:06:00,400 --> 01:06:02,340 I'm going to socialize with the page in 1717 01:06:02,340 --> 01:06:03,880 a week to see what you've changed. 1718 01:06:04,480 --> 01:06:06,160 I have to talk to my computer, which 1719 01:06:06,160 --> 01:06:07,860 is on vacation, but you'll see that it's 1720 01:06:07,860 --> 01:06:08,240 going to change. 1721 01:06:08,480 --> 01:06:10,900 And about Send, I want to change that. 1722 01:06:11,120 --> 01:06:11,960 Yes or yes. 1723 01:06:11,960 --> 01:06:15,880 And about the budget, you've made me think 1724 01:06:15,880 --> 01:06:17,440 about all of that again. 1725 01:06:18,720 --> 01:06:21,240 And third, which is not on the website, 1726 01:06:22,580 --> 01:06:23,200 but... 1727 01:06:24,820 --> 01:06:30,940 The time to give presents to couples and 1728 01:06:30,940 --> 01:06:34,780 things like this, and above all, coming back 1729 01:06:34,780 --> 01:06:35,700 as I did... 1730 01:06:35,700 --> 01:06:37,440 Of course, the pandemic has affected me a 1731 01:06:37,440 --> 01:06:39,680 bit this year, and I'm grateful for the 1732 01:06:39,680 --> 01:06:41,940 wedding I've had, even if it's a very 1733 01:06:41,940 --> 01:06:42,640 special couple. 1734 01:06:43,140 --> 01:06:46,640 But I'm going to go back to the 1735 01:06:46,640 --> 01:06:50,220 past, to choose my partners better and better, 1736 01:06:50,420 --> 01:06:52,320 because that's going to have an impact on 1737 01:06:52,320 --> 01:06:52,960 my photography. 1738 01:06:53,580 --> 01:06:53,800 Of course. 1739 01:06:54,400 --> 01:06:57,500 But look, we're all going through a difficult 1740 01:06:57,500 --> 01:06:57,960 time, right? 1741 01:06:58,600 --> 01:06:59,800 Some more than others. 1742 01:07:00,060 --> 01:07:02,560 But even if they're couples that come to 1743 01:07:02,560 --> 01:07:04,460 you, and you suddenly say, I don't get 1744 01:07:04,460 --> 01:07:07,280 much out of it, you always have the 1745 01:07:07,280 --> 01:07:10,820 power to show your partner what you can 1746 01:07:10,820 --> 01:07:11,080 do. 1747 01:07:12,100 --> 01:07:14,460 And remember, you are the owners of your 1748 01:07:14,460 --> 01:07:14,840 business. 1749 01:07:14,980 --> 01:07:16,620 That's why we got into this, right? 1750 01:07:17,020 --> 01:07:18,300 Because we don't like to have a boss 1751 01:07:18,300 --> 01:07:19,780 telling us what to do. 1752 01:07:19,880 --> 01:07:20,800 Here we are the bosses. 1753 01:07:21,280 --> 01:07:22,560 So we can decide. 1754 01:07:22,900 --> 01:07:25,000 Even if we suddenly get a client that's 1755 01:07:25,000 --> 01:07:26,800 not the one we always want, we can 1756 01:07:26,800 --> 01:07:28,720 take a little of what I'm telling you. 1757 01:07:29,040 --> 01:07:31,740 I had that conversation with this lady, and 1758 01:07:31,740 --> 01:07:34,020 immediately when I sent her that email, I 1759 01:07:34,020 --> 01:07:35,260 didn't finish telling her the story, when I 1760 01:07:35,260 --> 01:07:38,520 sent her that text message, she replied, wow, 1761 01:07:38,620 --> 01:07:40,520 I definitely didn't know, we're going to have 1762 01:07:40,520 --> 01:07:41,080 this talk. 1763 01:07:41,980 --> 01:07:44,100 I took her photos, she was happy with 1764 01:07:44,100 --> 01:07:45,920 her photos, I was happy with her photos, 1765 01:07:46,040 --> 01:07:48,040 and then there was a pretty big sale. 1766 01:07:48,500 --> 01:07:51,320 If I hadn't done that, I'm sure she 1767 01:07:51,320 --> 01:07:52,860 wouldn't have been happy, not because of the 1768 01:07:52,860 --> 01:07:54,860 photos, but because I didn't know what to 1769 01:07:54,860 --> 01:07:55,120 do. 1770 01:07:55,960 --> 01:07:59,000 So sometimes we have to make that decision 1771 01:07:59,000 --> 01:08:00,860 that, I'm going to be a little bit 1772 01:08:00,860 --> 01:08:03,240 strong, but the result is going to be 1773 01:08:03,240 --> 01:08:04,600 so that not only you win as a 1774 01:08:04,600 --> 01:08:07,080 photographer, but the person is happy with the 1775 01:08:07,080 --> 01:08:07,960 result they're getting. 1776 01:08:08,960 --> 01:08:09,660 Very good. 1777 01:08:10,360 --> 01:08:11,140 Perfect, Carolina. 1778 01:08:11,440 --> 01:08:12,460 Thank you very much for everything. 1779 01:08:13,040 --> 01:08:14,080 To you and to all of you. 1780 01:08:15,200 --> 01:08:18,359 Although there aren't many people registered here, I 1781 01:08:18,359 --> 01:08:22,220 mean, just a few, I told you it 1782 01:08:22,220 --> 01:08:27,420 was August, many in Spain, everyone is on 1783 01:08:27,420 --> 01:08:32,439 vacation or doing things, but you'll see when 1784 01:08:32,439 --> 01:08:35,880 I post it on Patreon, you'll see that 1785 01:08:35,880 --> 01:08:38,740 I think many people will like it, so 1786 01:08:38,740 --> 01:08:40,319 I thank you for your time. 1787 01:08:40,620 --> 01:08:42,060 Also to the rest, there are only a 1788 01:08:42,060 --> 01:08:44,120 few, but as we say around here, that 1789 01:08:44,120 --> 01:08:47,479 of better few and good avenues, than not 1790 01:08:47,479 --> 01:08:48,740 many, so... 1791 01:08:48,740 --> 01:08:51,479 Perfect, and everyone can follow him on TalkRepublic, 1792 01:08:51,479 --> 01:08:54,960 on Mondays I'm doing talks in Spanish, every 1793 01:08:54,960 --> 01:08:57,660 Tuesday I release a new episode, usually in 1794 01:08:57,660 --> 01:08:59,600 English, but I also do other episodes in 1795 01:08:59,600 --> 01:09:01,279 Spanish, and, well, welcome questions. 1796 01:09:02,899 --> 01:09:04,260 Perfect, very good. 1797 01:09:04,399 --> 01:09:05,120 Very good, Carolina. 1798 01:09:05,399 --> 01:09:05,979 Very good, everyone. 1799 01:09:06,220 --> 01:09:09,020 Don't forget, the TalkRepublic, okay? 1800 01:09:09,279 --> 01:09:11,899 For the Spaniards, the TalkRepublic. 1801 01:09:13,160 --> 01:09:16,920 So, everything well said, with a good long 1802 01:09:16,920 --> 01:09:19,560 G, and Republic, Public, so you can see 1803 01:09:19,560 --> 01:09:21,819 that marked C, okay? 1804 01:09:22,140 --> 01:09:22,720 So, that's it. 1805 01:09:22,740 --> 01:09:25,260 Well, as we saw at the beginning of 1806 01:09:25,260 --> 01:09:26,180 the video, that's it. 1807 01:09:26,779 --> 01:09:28,899 So, everyone, let's follow my friend Carolina. 1808 01:09:29,479 --> 01:09:30,680 Well, guys, very good. 1809 01:09:30,740 --> 01:09:31,380 Thank you all very much. 1810 01:09:31,740 --> 01:09:33,260 I have a little time now to edit. 1811 01:09:33,899 --> 01:09:35,500 A round of applause for Carolina, she deserves 1812 01:09:35,500 --> 01:09:35,600 it. 128070

Can't find what you're looking for?
Get subtitles in any language from opensubtitles.com, and translate them here.