1
00:02:11,410 --> 00:02:13,090
Looks like you're overheated.

2
00:02:13,910 --> 00:02:14,650
Say again?

3
00:02:14,830 --> 00:02:15,590
Your car's overheated.

4
00:02:15,790 --> 00:02:16,490
I called AAA.

5
00:02:16,890 --> 00:02:17,290
It's fine.

6
00:02:17,490 --> 00:02:18,550
Probably just needs water.

7
00:02:18,790 --> 00:02:20,910
For insurance reasons,
I can't try to fix your car.

8
00:02:21,270 --> 00:02:21,690
You live nearby?

9
00:02:22,090 --> 00:02:23,210
I called AAA.

10
00:02:23,790 --> 00:02:25,070
You can, you know.

11
00:02:26,230 --> 00:02:26,970
Thank you.

12
00:02:27,430 --> 00:02:28,670
The tow truck's on its way?

13
00:02:29,270 --> 00:02:30,310
Yeah, I just got here.

14
00:02:30,970 --> 00:02:32,670
I said that many times.

15
00:02:32,770 --> 00:02:32,990
Ma'am.

16
00:02:33,010 --> 00:02:33,950
I asked the same question.

17
00:02:34,070 --> 00:02:34,530
Are you alright?

18
00:02:34,790 --> 00:02:35,670
I am fine.

19
00:02:35,990 --> 00:02:36,710
That tow truck?

20
00:02:38,330 --> 00:02:39,190
You can go.

21
00:02:39,510 --> 00:02:40,170
Thank you.

22
00:02:44,230 --> 00:02:45,570
She's a signal woman.

23
00:02:46,070 --> 00:02:46,810
I can smell it.

24
00:02:47,230 --> 00:02:48,210
You want to use the clipboard?

25
00:02:48,770 --> 00:02:50,410
There's no shame in using the clipboard.

26
00:02:50,550 --> 00:02:54,150
Last time you indicated there was quite
a bit of shame in using the clipboard.

27
00:02:54,430 --> 00:02:54,690
Yeah.

28
00:02:56,770 --> 00:02:58,410
So you want me to get
the clipboard for you?

29
00:03:01,010 --> 00:03:01,970
Ma'am.

30
00:03:02,110 --> 00:03:04,690
I'm Deputy Timbo of the San
Mateo Sheriff's Department.

31
00:03:04,930 --> 00:03:06,270
And this is Deputy Diaz.

32
00:03:06,410 --> 00:03:09,330
And I need to tell you that this
conversation is being recorded on video.

33
00:03:09,410 --> 00:03:10,790
And I hear because what?

34
00:03:11,170 --> 00:03:12,210
Do you have any identification?

35
00:03:12,750 --> 00:03:13,510
Not in California.

36
00:03:14,470 --> 00:03:15,310
I don't understand.

37
00:03:15,390 --> 00:03:16,830
Not in California.

38
00:03:17,570 --> 00:03:17,890
No.

39
00:03:18,370 --> 00:03:20,690
You said you don't have
identification in California.

40
00:03:21,210 --> 00:03:22,350
That's not what I said.

41
00:03:23,250 --> 00:03:24,570
Let's start over.

42
00:03:24,910 --> 00:03:25,690
Do you have any ID?

43
00:03:25,950 --> 00:03:28,390
In California,
you are not required to be in California.

44
00:03:28,970 --> 00:03:31,770
to the police under these
exact circumstances.

45
00:03:31,810 --> 00:03:32,490
Ma'am, what's your name?

46
00:03:32,610 --> 00:03:32,770
Yeah.

47
00:03:33,010 --> 00:03:33,650
She knows I'm right.

48
00:03:34,050 --> 00:03:34,410
Kaylee?

49
00:03:34,810 --> 00:03:37,210
Kaylee, I'm detecting the odor of alcohol.

50
00:03:37,510 --> 00:03:41,340
And combined with your erratic behavior, I
want to ask if you'd be willing to perform some

51
00:03:41,382 --> 00:03:45,550
standardized field sobriety tests to alleviate my
concern that you might be too impaired to drive.

52
00:03:45,870 --> 00:03:47,010
You need to listen to him.

53
00:03:47,270 --> 00:03:48,490
Would you mind putting away your phone,
please?

54
00:03:48,490 --> 00:03:49,850
Do you see me driving anything?

55
00:03:50,290 --> 00:03:51,770
Why do I need to take your test?

56
00:03:51,870 --> 00:03:52,750
You're not driving this moment.

57
00:03:52,870 --> 00:03:55,170
But you drove to this spot
from wherever you were.

58
00:03:55,410 --> 00:03:56,390
My boyfriend is driving.

59
00:03:56,930 --> 00:03:57,490
Where's your boyfriend?

60
00:03:58,190 --> 00:03:58,370
He is driving.

61
00:03:58,890 --> 00:03:59,330
When?

62
00:04:00,130 --> 00:04:01,190
Just a few minutes ago.

63
00:04:01,590 --> 00:04:03,190
Your boyfriend was driving the car.

64
00:04:03,550 --> 00:04:05,170
He pulled over because it overheated.

65
00:04:05,470 --> 00:04:06,430
You called AAA.

66
00:04:06,870 --> 00:04:08,390
And then he got out and walked away.

67
00:04:08,550 --> 00:04:08,910
Yes.

68
00:04:10,250 --> 00:04:14,390
And AAA is, you know, they're, that's it.

69
00:04:14,810 --> 00:04:15,510
Thank you.

70
00:04:15,730 --> 00:04:17,190
I need a yes or no answer.

71
00:04:17,450 --> 00:04:19,550
Are you willing to take some
standardized field sobriety tests?

72
00:04:19,550 --> 00:04:20,470
I wasn't driving.

73
00:04:20,769 --> 00:04:22,130
I am not driving now.

74
00:04:22,310 --> 00:04:23,350
I don't have the keys.

75
00:04:23,930 --> 00:04:25,450
The keys are in the cup holder.

76
00:04:25,890 --> 00:04:27,550
I am not in control of the alcohol.

77
00:04:27,850 --> 00:04:27,950
Thank you.

78
00:04:27,950 --> 00:04:28,050
Thank you.

79
00:04:30,620 --> 00:04:32,700
The next exit is seven miles away.

80
00:04:33,460 --> 00:04:34,460
There was no boyfriend.

81
00:04:34,920 --> 00:04:35,880
She knows that she's done.

82
00:04:36,540 --> 00:04:37,160
I arrest her.

83
00:04:37,500 --> 00:04:38,260
She's going to get tossed.

84
00:04:40,140 --> 00:04:40,940
All right, Kaylee.

85
00:04:41,500 --> 00:04:44,240
I'm going to let you slide and stick
around until the tow truck gets here.

86
00:04:46,060 --> 00:04:47,700
You're not letting me slide.

87
00:04:48,340 --> 00:04:48,960
We are.

88
00:04:49,440 --> 00:04:50,440
You're not letting me slide.

89
00:04:50,560 --> 00:04:52,220
You just don't have enough
to do anything about it.

90
00:04:52,660 --> 00:04:53,540
It's your lucky night.

91
00:04:54,560 --> 00:04:55,920
You're not letting me slide.

92
00:04:56,880 --> 00:04:57,320
Fine.

93
00:05:04,190 --> 00:05:06,630
I'm just saying,
you're not letting me slide.

94
00:05:06,630 --> 00:05:08,090
Why are you arguing about this?

95
00:05:08,290 --> 00:05:10,370
I'm just saying,
you're not letting me slide.

96
00:05:10,510 --> 00:05:12,852
I don't know if this is a
black-white thing going

97
00:05:12,894 --> 00:05:14,990
on,
because you guys like to play that card.

98
00:05:15,010 --> 00:05:15,690
What are you talking about?

99
00:05:15,930 --> 00:05:17,190
Pull over a white girl.

100
00:05:17,270 --> 00:05:17,930
We didn't pull you over.

101
00:05:17,930 --> 00:05:19,750
You see a white girl in this dress.

102
00:05:19,850 --> 00:05:21,030
You see a hot white girl.

103
00:05:21,630 --> 00:05:23,290
All this one ever wanted to be is white.

104
00:05:23,390 --> 00:05:23,870
Look at her.

105
00:05:24,030 --> 00:05:26,690
Ma'am, can you do me a favor
and not talk like that in front of me?

106
00:05:26,690 --> 00:05:27,810
I have had free speech.

107
00:05:27,910 --> 00:05:29,710
You do, but I'm asking you not to use it.

108
00:05:29,710 --> 00:05:30,350
I'm just saying.

109
00:05:30,910 --> 00:05:31,610
You don't know me.

110
00:05:31,990 --> 00:05:32,910
You don't know my background.

111
00:05:33,230 --> 00:05:33,650
It's disrespectful.

112
00:05:33,990 --> 00:05:36,070
First of all,
I wasn't even talking to you.

113
00:05:36,230 --> 00:05:36,830
I don't care.

114
00:05:36,910 --> 00:05:37,850
You're talking to my partner.

115
00:05:37,890 --> 00:05:39,010
This is disrespectful.

116
00:05:40,130 --> 00:05:43,490
This is disrespectful,
and I want to talk to your supervisor.

117
00:05:43,830 --> 00:05:44,810
I'm the supervisor.

118
00:05:45,570 --> 00:05:46,810
Oh, of course you are.

119
00:05:48,430 --> 00:05:49,350
You know what?

120
00:05:49,370 --> 00:05:51,090
I am getting this all on video.

121
00:05:51,190 --> 00:05:53,330
Our body cams have been on
since the moment we made contact.

122
00:05:53,650 --> 00:05:57,810
So, she is getting all in my face.

123
00:05:57,930 --> 00:05:59,010
She's coming at me.

124
00:05:59,010 --> 00:06:00,090
Haley, let's take it easy.

125
00:06:00,090 --> 00:06:00,190
No.

126
00:06:00,430 --> 00:06:01,630
Why was she getting in my face like that?

127
00:06:01,630 --> 00:06:01,910
She wasn't.

128
00:06:01,910 --> 00:06:02,050
No.

129
00:06:02,230 --> 00:06:03,890
Why was she getting in my face like that?

130
00:06:03,930 --> 00:06:04,410
Take it easy.

131
00:06:04,730 --> 00:06:05,930
Don't disrespect me.

132
00:06:05,950 --> 00:06:06,330
She's not.

133
00:06:06,330 --> 00:06:06,550
No.

134
00:06:06,610 --> 00:06:08,370
Why is she getting in my face like that?

135
00:06:08,550 --> 00:06:10,430
You don't know what I've been through,
bitch?

136
00:06:10,850 --> 00:06:12,870
You don't know what
the fuck I've been through.

137
00:06:13,450 --> 00:06:17,930
Cops are literally being
assholes to me because I'm white.

138
00:06:18,590 --> 00:06:21,590
This guy's name is Atombo, swear to God.

139
00:06:21,850 --> 00:06:23,590
And this ghetto bitch, I don't know.

140
00:06:23,710 --> 00:06:24,790
She's Spanish or some shit.

141
00:06:24,870 --> 00:06:25,750
Maybe he's fucking her.

142
00:06:25,990 --> 00:06:26,170
Yeah.

143
00:06:26,430 --> 00:06:26,630
Yeah.

144
00:06:26,630 --> 00:06:28,250
It's funny how you stop talking.

145
00:06:28,350 --> 00:06:28,790
It's funny.

146
00:06:28,990 --> 00:06:29,810
You're all in my face.

147
00:06:30,030 --> 00:06:30,630
And now you're quiet.

148
00:06:36,300 --> 00:06:38,060
You're like a stupid fucking immigrant.

149
00:06:40,830 --> 00:06:42,850
I'm stopped from being
American in America.

150
00:06:43,330 --> 00:06:44,970
You're stuck because
you're far over-eating.

151
00:06:45,370 --> 00:06:46,510
You don't let me slide.

152
00:06:46,890 --> 00:06:49,230
You don't let me do shit.

153
00:06:49,950 --> 00:06:56,420
I swear, I'm going to swear to Christ.

154
00:06:56,460 --> 00:06:58,020
You can't threaten an L.E.O. No.

155
00:06:58,100 --> 00:07:00,120
Why was she getting in my face like that?

156
00:07:00,140 --> 00:07:00,460
It's a felony, Haley.

157
00:07:00,760 --> 00:07:01,600
You can't do it.

158
00:07:01,600 --> 00:07:02,860
I am so fucking mad.

159
00:07:03,380 --> 00:07:03,560
You can't take it easy.

160
00:07:03,560 --> 00:07:05,080
Could I swear?

161
00:07:05,240 --> 00:07:05,660
You can't take it easy.

162
00:07:05,660 --> 00:07:07,400
I'm going to kill this bitch.

163
00:07:07,420 --> 00:07:08,060
You're under arrest.

164
00:07:08,600 --> 00:07:09,000
Wait.

165
00:07:09,220 --> 00:07:10,000
For what?

166
00:07:10,100 --> 00:07:10,680
Wait a minute.

167
00:07:10,960 --> 00:07:11,420
For what?

168
00:07:11,480 --> 00:07:11,660
I'm under arrest.

169
00:07:11,660 --> 00:07:13,680
For being toxic and threatening
bodily harm to other people.

170
00:07:13,680 --> 00:07:14,940
Get off of me.

171
00:07:15,100 --> 00:07:15,920
And resisting arrest.

172
00:07:15,920 --> 00:07:16,820
Where's my phone?

173
00:07:17,020 --> 00:07:19,973
I want my phone.

174
00:07:58,590 --> 00:07:58,990
Jesus.

175
00:07:59,410 --> 00:08:00,030
And now you're quiet.

176
00:08:25,070 --> 00:08:28,934
And Tom said you were late because you just
flew in this morning, rented a car at the

177
00:08:28,976 --> 00:08:32,970
airport, and had trouble finding the building,
as you're not familiar with the Bay Area.

178
00:08:33,210 --> 00:08:33,429
Yes.

179
00:08:33,510 --> 00:08:34,190
So here's my question.

180
00:08:34,289 --> 00:08:36,049
The rental car didn't have GPS?

181
00:08:36,409 --> 00:08:36,730
It did.

182
00:08:37,130 --> 00:08:38,390
But you didn't use it?

183
00:08:38,530 --> 00:08:38,870
Yes.

184
00:08:39,010 --> 00:08:39,750
No, I didn't.

185
00:08:39,750 --> 00:08:40,090
Go ahead.

186
00:08:40,110 --> 00:08:40,549
Just tell her.

187
00:08:41,090 --> 00:08:41,870
I didn't know how to.

188
00:08:42,110 --> 00:08:43,850
That's what I goddamn thought.

189
00:08:44,010 --> 00:08:45,470
This particular kind of GPS.

190
00:08:45,610 --> 00:08:46,770
Apple Maps, Google Maps.

191
00:08:47,090 --> 00:08:47,390
Waze.

192
00:08:47,450 --> 00:08:48,230
Well, I should really...

193
00:08:48,230 --> 00:08:49,730
Learn how to use one of them.

194
00:08:49,930 --> 00:08:50,830
I was going to say get a map.

195
00:08:51,170 --> 00:08:51,590
But, sure.

196
00:08:51,690 --> 00:08:51,990
No way.

197
00:08:52,110 --> 00:08:53,990
We knew he wasn't a tech expert, Chris.

198
00:08:54,090 --> 00:08:56,130
He couldn't find the Wall Street Journal,
Andy.

199
00:08:56,150 --> 00:08:58,890
Because he couldn't operate the
navigation system in a Ford Fiesta.

200
00:08:59,050 --> 00:09:00,710
I'm not asking for Thomas Edison.

201
00:09:00,950 --> 00:09:03,770
Her concern, if I can interpret,
is that it's Facebook.

202
00:09:04,070 --> 00:09:05,950
Jeff DeBeat is covering Facebook.

203
00:09:06,850 --> 00:09:07,430
It's a tech company?

204
00:09:07,910 --> 00:09:08,270
Sure.

205
00:09:08,270 --> 00:09:08,770
Sure, absolutely.

206
00:09:08,890 --> 00:09:09,890
But not really.

207
00:09:10,290 --> 00:09:11,990
Do you have an interest in social media?

208
00:09:12,130 --> 00:09:12,750
Not even a little bit.

209
00:09:12,810 --> 00:09:15,410
Look, I'm an investigative
reporter covering politics.

210
00:09:15,850 --> 00:09:15,950
Right?

211
00:09:16,030 --> 00:09:16,690
And something happened.

212
00:09:17,170 --> 00:09:19,940
Something happened because
that guy and this company are

213
00:09:19,982 --> 00:09:22,990
playing a strange, outsized,
unprecedented role in our lives.

214
00:09:23,650 --> 00:09:24,450
That's why I'm here.

215
00:09:25,150 --> 00:09:25,890
Something happened.

216
00:09:26,190 --> 00:09:26,350
Right?

217
00:09:26,510 --> 00:09:28,870
It's not a tech beat, Christina.

218
00:09:29,070 --> 00:09:30,130
It's a political beat.

219
00:09:30,570 --> 00:09:31,330
I'm an investigator.

220
00:09:32,110 --> 00:09:33,370
Somebody else can write about Oculus.

221
00:09:33,690 --> 00:09:34,170
Connectivity.

222
00:09:34,530 --> 00:09:35,890
I will learn the tech
that I need to learn.

223
00:09:36,850 --> 00:09:37,410
No problem.

224
00:09:37,410 --> 00:09:39,710
Same for not being
familiar with the Bay Area.

225
00:09:39,890 --> 00:09:40,130
Okay.

226
00:09:40,450 --> 00:09:41,370
Uh, the circumstances...

227
00:09:41,370 --> 00:09:42,130
How long do you think it'll take?

228
00:09:42,430 --> 00:09:42,730
Sorry?

229
00:09:43,010 --> 00:09:44,170
You said you'll need to learn the tech.

230
00:09:44,250 --> 00:09:45,610
How long do you think that will take?

231
00:09:45,650 --> 00:09:46,630
It's hard to say.

232
00:09:46,650 --> 00:09:47,150
90 days.

233
00:09:47,690 --> 00:09:48,170
Copy that.

234
00:09:49,390 --> 00:09:50,850
If you want him, you got him.

235
00:09:51,550 --> 00:09:52,030
Thank you.

236
00:09:54,630 --> 00:09:56,130
By the way,
I tried friending you on Facebook.

237
00:09:56,250 --> 00:09:56,830
I'm not on Facebook.

238
00:09:56,950 --> 00:09:58,170
What the hell, Andy?

239
00:09:58,550 --> 00:09:59,830
Jeff, I'll sign up right now.

240
00:09:59,870 --> 00:10:00,810
Do you need someone to help you?

241
00:10:01,210 --> 00:10:01,550
I'm good.

242
00:10:02,070 --> 00:10:02,390
Okay.

243
00:10:05,730 --> 00:10:07,270
You just put in your destination.

244
00:10:07,890 --> 00:10:08,890
The GPS.

245
00:10:10,730 --> 00:10:11,990
You just type it in.

246
00:10:14,100 --> 00:10:15,260
There's not a lot of people out there.

247
00:10:15,600 --> 00:10:18,640
Yeah, you and me, we got in the game for
the last two minutes of print journalism.

248
00:10:21,710 --> 00:10:22,390
A few goodbyes.

249
00:10:40,200 --> 00:10:43,280
Journalists are megalomaniac
dressed up as righteousness.

250
00:10:44,320 --> 00:10:48,918
They seek to exploit the, let's call it,
credulousness often found in genuinely

251
00:10:48,960 --> 00:10:53,540
good people, using their considerable
talents to make the world a better place.

252
00:10:53,540 --> 00:10:57,969
We're getting reports, if you can
believe this, we're getting reports

253
00:10:58,011 --> 00:11:02,480
of journalists posing as Facebook
employees, waiting at our bus stops.

254
00:11:03,240 --> 00:11:04,620
But I have a better one.

255
00:11:05,360 --> 00:11:09,301
Reporters are going on Tinder and,
yeah, they're

256
00:11:09,343 --> 00:11:13,080
pretending to, they're,
I'm trying to date us.

257
00:11:13,420 --> 00:11:14,240
They won't hook up.

258
00:11:14,640 --> 00:11:17,248
My team knows about
these things because you

259
00:11:17,290 --> 00:11:19,880
report them and you
need to keep doing that.

260
00:11:19,880 --> 00:11:23,799
The way we're able to be
completely transparent internally is

261
00:11:23,841 --> 00:11:27,800
by trusting that we're all
completely confidential externally.

262
00:11:28,260 --> 00:11:30,580
Which brings me to my last
item before we get to questions.

263
00:11:31,800 --> 00:11:37,480
This fellow, Jeff Horwitz, this is
the journal's new Facebook detective.

264
00:11:37,880 --> 00:11:39,999
We maintain excellent
relations with the tech press and

265
00:11:40,041 --> 00:11:42,200
that's reflected in the
coverage we get from the Valley.

266
00:11:42,500 --> 00:11:46,680
But Jeff's coming to us from
D.C. where he covered politics.

267
00:11:47,000 --> 00:11:48,520
He's an investigative reporter.

268
00:11:49,120 --> 00:11:51,760
So he's not, he's not looking for trouble.

269
00:11:52,600 --> 00:11:53,800
He's hunting for it.

270
00:11:54,260 --> 00:11:55,440
He doesn't find trouble.

271
00:11:56,060 --> 00:11:56,780
He doesn't eat.

272
00:11:57,200 --> 00:11:59,559
So let us know if he
or anyone else are

273
00:11:59,601 --> 00:12:02,420
showing up at bus stops
or near DMs. All right.

274
00:12:02,620 --> 00:12:03,880
Questions for anyone on stage?

275
00:12:05,740 --> 00:12:07,760
My name is Frances Haugen.

276
00:12:07,860 --> 00:12:08,980
I've been on the Civic Integrity.

277
00:12:09,020 --> 00:12:09,540
Hold on.

278
00:12:13,640 --> 00:12:14,080
Frances.

279
00:12:15,460 --> 00:12:16,320
Sorry, Frances.

280
00:12:16,460 --> 00:12:18,180
I'm being told I cut into question time.

281
00:12:18,580 --> 00:12:19,620
You'll be first to the next team.

282
00:12:19,620 --> 00:12:20,800
I'm dancing right now.

283
00:13:15,920 --> 00:13:17,918
I knew as soon as you
were unable to ask your

284
00:13:17,960 --> 00:13:19,820
question at the town
hall that I was next.

285
00:13:20,460 --> 00:13:21,200
How can I help you?

286
00:13:22,120 --> 00:13:22,560
Seriously?

287
00:13:22,920 --> 00:13:26,880
I've spent the last 41 hours
running classifiers on political groups.

288
00:13:27,580 --> 00:13:28,840
Groups that Captain Cheek got out.

289
00:13:28,960 --> 00:13:29,540
Facebook groups.

290
00:13:29,700 --> 00:13:30,100
I understand.

291
00:13:30,340 --> 00:13:32,960
I've defined the parameters rigorously.

292
00:13:32,960 --> 00:13:37,220
Groups where 30% of
content hits multiple risk factors.

293
00:13:38,360 --> 00:13:39,900
Demonstrably false narratives.

294
00:13:40,360 --> 00:13:41,680
Inflammatory partisan content.

295
00:13:41,940 --> 00:13:44,280
Can I ask, sorry,
how many index cards are there?

296
00:13:45,140 --> 00:13:45,660
Six.

297
00:13:46,100 --> 00:13:46,500
Six?

298
00:13:46,680 --> 00:13:46,940
Yeah.

299
00:13:48,500 --> 00:13:49,300
Both sides.

300
00:13:49,620 --> 00:13:53,940
I ran a classifier on
252 political groups.

301
00:13:53,940 --> 00:13:54,860
I'll ask you the question.

302
00:13:55,160 --> 00:13:57,066
I'm supposed to be working
on third-party fact-checker

303
00:13:57,108 --> 00:13:58,700
integration,
and for that matter, so are you.

304
00:13:59,100 --> 00:14:00,260
Let's set that aside for a moment.

305
00:14:00,260 --> 00:14:03,413
Bearing in mind that I'm pretty far
behind, I have a performance review

306
00:14:03,455 --> 00:14:06,560
in four days, and a quarter of a
million dollars in student loan debt.

307
00:14:07,140 --> 00:14:09,740
How important is this presentation
you're giving me right now?

308
00:14:10,360 --> 00:14:12,800
I think there's an argument to
be made that it's very important.

309
00:14:13,220 --> 00:14:13,480
Okay.

310
00:14:13,820 --> 00:14:15,360
Could you make that
argument to someone else?

311
00:14:16,500 --> 00:14:17,700
You're closest to me.

312
00:14:18,440 --> 00:14:19,600
We hardly know each other.

313
00:14:21,580 --> 00:14:23,340
No, you meant you should have
grasped it right in front of me.

314
00:14:23,680 --> 00:14:23,820
Yeah.

315
00:14:24,360 --> 00:14:25,160
I have to draw a line.

316
00:14:36,150 --> 00:14:36,930
There it is.

317
00:14:37,130 --> 00:14:37,950
We got it right there.

318
00:14:38,090 --> 00:14:38,250
Great.

319
00:14:44,180 --> 00:14:44,700
Hello.

320
00:14:45,860 --> 00:14:46,840
Can I talk to you for a moment?

321
00:14:48,400 --> 00:14:48,920
Sure.

322
00:14:50,560 --> 00:14:53,260
Have you tried that dating
site you're here to thank?

323
00:14:55,560 --> 00:14:56,080
Shit.

324
00:14:56,520 --> 00:15:00,010
I've been running
classifiers on political groups

325
00:15:00,052 --> 00:15:03,440
where 30% of content
hits multiple risk factors.

326
00:15:04,560 --> 00:15:05,180
Just stop.

327
00:15:05,180 --> 00:15:07,920
I'm going to lower my voice because
I want to give you some advice.

328
00:15:08,340 --> 00:15:10,080
You're getting a
reputation as a Cassandra.

329
00:15:10,420 --> 00:15:11,400
Know who Cassandra was?

330
00:15:11,800 --> 00:15:12,140
Yes.

331
00:15:12,320 --> 00:15:13,960
She cried wolf one too many times.

332
00:15:14,080 --> 00:15:15,460
That's not who Cassandra was.

333
00:15:15,540 --> 00:15:16,580
That's the boy who cried wolf.

334
00:15:16,660 --> 00:15:16,840
Whatever.

335
00:15:17,060 --> 00:15:18,980
The sky is always falling down.

336
00:15:19,360 --> 00:15:20,240
That's Chicken Little.

337
00:15:20,620 --> 00:15:22,480
Cassandra was a priestess
in Greek mythology.

338
00:15:23,000 --> 00:15:25,800
Apollo was in love with her, so he
gave her the power to see the future.

339
00:15:25,900 --> 00:15:29,360
But when his love was unrequited, he added
a curse that no one would believe her.

340
00:15:30,060 --> 00:15:32,180
It's the exact opposite
of the boy who cried wolf.

341
00:15:32,920 --> 00:15:35,002
Civic integrity is in the
middle of a sprint, and I can't

342
00:15:35,044 --> 00:15:37,240
have you stopping to do your
own thing for a couple of days.

343
00:15:37,740 --> 00:15:40,120
Whatever this is,
bring it up in the next team meeting.

344
00:15:41,900 --> 00:15:42,160
Okay.

345
00:15:43,060 --> 00:15:45,540
Whatever it is, do not put it in writing.

346
00:15:45,880 --> 00:15:46,180
Yeah.

347
00:15:46,560 --> 00:15:48,120
And check out that dating site.

348
00:15:49,060 --> 00:15:50,720
I think you benefit from listening up.

349
00:16:54,949 --> 00:16:56,020
Work faster?

350
00:16:56,360 --> 00:16:57,080
I can work faster.

351
00:16:57,400 --> 00:16:59,640
I didn't have to keep making
notes for HR about emotional abuse.

352
00:16:59,640 --> 00:17:01,280
Everyone likes a wise, cracking intern.

353
00:17:01,460 --> 00:17:02,080
Don't ever forget that.

354
00:17:02,840 --> 00:17:03,140
Finished.

355
00:17:03,480 --> 00:17:03,940
What'd you get?

356
00:17:04,240 --> 00:17:05,099
388 to 12.

357
00:17:05,800 --> 00:17:06,180
You.

358
00:17:06,819 --> 00:17:07,099
Hang on.

359
00:17:07,200 --> 00:17:07,460
I'm counting.

360
00:17:07,920 --> 00:17:08,780
Counting can be hard.

361
00:17:09,079 --> 00:17:09,960
Dear Harassment Diary.

362
00:17:10,200 --> 00:17:10,460
Finished.

363
00:17:11,200 --> 00:17:12,060
388 to 12.

364
00:17:12,280 --> 00:17:12,560
Me too.

365
00:17:12,760 --> 00:17:13,560
I'm on my way home.

366
00:17:13,780 --> 00:17:17,980
MZ gave a speech at Georgetown recently,
which was broadcast on Facebook.

367
00:17:18,380 --> 00:17:22,400
It received close to 45,000 comments,
400 of which were posted in real time.

368
00:17:22,640 --> 00:17:24,280
Of those comments,
how many were positive, Zach?

369
00:17:24,599 --> 00:17:25,079
388.

370
00:17:25,099 --> 00:17:26,140
And how many were negative, Evelyn?

371
00:17:26,460 --> 00:17:26,760
12.

372
00:17:26,760 --> 00:17:27,099
Right.

373
00:17:27,200 --> 00:17:30,680
And one commenter wrote, Thank you for
creating the best social platform ever.

374
00:17:30,800 --> 00:17:31,120
Love you.

375
00:17:31,600 --> 00:17:32,220
With seven U's.

376
00:17:32,340 --> 00:17:33,940
You think they've got bots
creating their own comments?

377
00:17:34,060 --> 00:17:37,360
Well, another one says, I love
big boy very smart mark all in caps.

378
00:17:37,900 --> 00:17:39,940
So, yes,
but that's not what I'm talking about.

379
00:17:40,160 --> 00:17:42,280
Only 12 negative comments out of 400.

380
00:17:42,660 --> 00:17:43,480
They're censoring comments.

381
00:17:43,920 --> 00:17:44,920
You know what the topic of the speech was?

382
00:17:45,940 --> 00:17:47,420
Tell me it was free speech.

383
00:17:47,540 --> 00:17:48,420
Swear to God.

384
00:17:48,560 --> 00:17:51,400
So, I'm going to teach Zach and
the girl intern how to develop a source.

385
00:17:52,020 --> 00:17:54,480
Sir,
Jeff is magnificent at developing sources.

386
00:17:54,840 --> 00:17:55,260
Play him the call.

387
00:17:55,260 --> 00:17:55,800
No.

388
00:17:56,460 --> 00:17:58,680
Jeff was developing a source earlier,
and it's recorded on his phone.

389
00:17:59,000 --> 00:17:59,320
Play it.

390
00:18:04,370 --> 00:18:07,010
Hi, Stuart, this is Jeff Horowitz
from the Wall Street Journal.

391
00:18:07,030 --> 00:18:07,770
You fucking stupid.

392
00:18:08,170 --> 00:18:09,970
Don't ever fucking call me again,
you stupid fucking.

393
00:18:10,570 --> 00:18:12,190
We have much to learn from him.

394
00:18:12,290 --> 00:18:13,270
That was just your first call.

395
00:18:13,390 --> 00:18:16,210
That was my 26th call,
and I am out of numbers.

396
00:18:16,350 --> 00:18:17,610
So, here's what I'm going to do.

397
00:18:18,170 --> 00:18:19,730
I'm going to target one team.

398
00:18:20,110 --> 00:18:21,890
That's the civic integrity team.

399
00:18:22,090 --> 00:18:22,930
And they have a credo.

400
00:18:23,450 --> 00:18:25,001
Be selfless, protective, fair,

401
00:18:25,043 --> 00:18:27,430
representative, constructive,
and conscious.

402
00:18:27,650 --> 00:18:28,530
Do they mean conscientious?

403
00:18:28,630 --> 00:18:31,710
I don't know what they mean, but
these people are trying to do some good.

404
00:18:32,070 --> 00:18:33,510
They're not supposed to care about growth.

405
00:18:33,670 --> 00:18:35,030
I mean,
of course they should be conscious.

406
00:18:35,290 --> 00:18:40,139
And another member of the team quit Facebook and told
Time Magazine, you write code that does exactly what it's

407
00:18:40,181 --> 00:18:45,070
supposed to do, and then you have to argue with execs who
don't want to think about integrity, and they shut you

408
00:18:45,070 --> 00:18:45,370
down.

409
00:18:45,590 --> 00:18:46,170
It is content.

410
00:18:46,350 --> 00:18:47,110
It's a place to start.

411
00:18:47,330 --> 00:18:49,633
I'm going to do a dive on each of
the team members, and then I'm

412
00:18:49,675 --> 00:18:52,090
going to write personalized
messages for each of them I'll link to.

413
00:18:52,090 --> 00:18:52,910
All right.

414
00:18:53,430 --> 00:18:54,250
Let's send these two home.

415
00:18:54,610 --> 00:18:55,450
They have a full class schedule.

416
00:18:55,670 --> 00:18:56,930
They're learning a lot here.

417
00:18:57,690 --> 00:18:57,870
Yeah.

418
00:18:58,170 --> 00:18:59,070
Be conscious.

419
00:18:59,410 --> 00:19:01,770
So, there will be signs around
here that say breathe in and out.

420
00:19:01,830 --> 00:19:02,310
That's good for you.

421
00:19:03,290 --> 00:19:06,210
You're going to write a letter to every
member of the civic integrity team?

422
00:19:07,230 --> 00:19:07,610
Personalized.

423
00:19:07,970 --> 00:19:09,370
Aren't there hundreds
of people on that team?

424
00:19:09,650 --> 00:19:11,370
Yeah, it'll take a few days and evenings.

425
00:19:12,050 --> 00:19:14,010
But I think you're both
really going to excel at this.

426
00:19:14,330 --> 00:19:15,210
I'm excited for you.

427
00:19:16,430 --> 00:19:17,650
I'm changing my major.

428
00:19:18,030 --> 00:19:18,470
Good call.

429
00:19:19,330 --> 00:19:22,050
This is your first time using the site?

430
00:19:22,750 --> 00:19:24,490
I haven't used it in a while now.

431
00:19:24,870 --> 00:19:25,830
I'm a sucker for ecstasy.

432
00:19:26,650 --> 00:19:29,150
Maybe that's, like, I don't know.

433
00:19:29,370 --> 00:19:30,030
Why not?

434
00:19:30,410 --> 00:19:34,310
People want to date
within their own vector?

435
00:19:34,670 --> 00:19:35,570
Is that the right word?

436
00:19:37,030 --> 00:19:40,137
Anyway,
my thing is people assume I'm a finance

437
00:19:40,179 --> 00:19:43,130
pro because I pledge
to frat and I play golf.

438
00:19:44,790 --> 00:19:45,630
Is that right?

439
00:19:45,630 --> 00:19:47,070
By sight.

440
00:19:48,310 --> 00:19:49,150
And a tall handicap.

441
00:19:49,870 --> 00:19:51,010
And I'm in finance.

442
00:19:51,490 --> 00:19:51,830
Why?

443
00:19:52,050 --> 00:19:54,690
Okay, I guess you can't really
blame people for a certain...

444
00:19:54,690 --> 00:19:54,970
BJ!

445
00:19:55,450 --> 00:19:55,930
Dude!

446
00:19:56,630 --> 00:19:57,550
I know that guy.

447
00:19:57,770 --> 00:19:58,210
He's my friend.

448
00:19:58,230 --> 00:19:58,770
I trapped you down.

449
00:19:58,870 --> 00:19:59,530
You were right.

450
00:19:59,790 --> 00:20:01,230
I told you.

451
00:20:01,850 --> 00:20:02,570
I told them.

452
00:20:03,070 --> 00:20:04,790
Chlorophyll is an internal deodorant.

453
00:20:07,150 --> 00:20:07,870
It's what?

454
00:20:08,050 --> 00:20:09,510
It's an internal deodorant.

455
00:20:09,910 --> 00:20:12,990
If you drink chlorophyll water every day,
your sweat smells like flowers.

456
00:20:12,990 --> 00:20:14,270
True story.

457
00:20:15,510 --> 00:20:17,330
That's not what chlorophyll does.

458
00:20:17,510 --> 00:20:18,530
Yeah, I read it.

459
00:20:18,930 --> 00:20:19,250
Where?

460
00:20:19,690 --> 00:20:20,390
It's all over Facebook.

461
00:20:21,090 --> 00:20:21,730
Kill me.

462
00:20:22,470 --> 00:20:22,830
What?

463
00:20:23,890 --> 00:20:24,210
Totally.

464
00:20:47,200 --> 00:21:30,800
Hours of

465
00:21:30,800 --> 00:21:31,820
sleep, I just have to.

466
00:21:32,180 --> 00:21:32,740
You're a loser.

467
00:21:33,520 --> 00:21:49,610
I'll do that before you...

468
00:21:52,180 --> 00:21:52,500
Yes?

469
00:21:53,400 --> 00:21:53,720
What?

470
00:21:54,280 --> 00:21:56,260
I tried calling Zach first.

471
00:21:56,400 --> 00:21:57,080
It went to voicemail.

472
00:21:57,480 --> 00:21:58,440
Who sent you to voicemail?

473
00:21:58,440 --> 00:22:00,940
You guys are getting
class credit for this.

474
00:22:01,000 --> 00:22:01,880
In lieu of a salary.

475
00:22:02,420 --> 00:22:03,720
You know what a proton message is?

476
00:22:04,020 --> 00:22:04,960
It's an encrypted message.

477
00:22:05,440 --> 00:22:06,580
How am I supposed to read it?

478
00:22:06,820 --> 00:22:09,920
It's not encrypted for you,
it's encrypted for everyone else.

479
00:22:10,120 --> 00:22:11,320
Just follow the
instructions on the screen.

480
00:22:13,280 --> 00:22:14,400
What is that?

481
00:22:14,680 --> 00:22:15,220
In the background?

482
00:22:15,740 --> 00:22:16,340
A showboat.

483
00:22:16,560 --> 00:22:16,960
You know it?

484
00:22:17,620 --> 00:22:17,860
No.

485
00:22:18,140 --> 00:22:21,700
It's the granddaddy of American
musical theater, Old Man River.

486
00:22:22,080 --> 00:22:23,420
Can't help loving that man.

487
00:22:24,340 --> 00:22:26,640
He's just my boo.

488
00:22:28,760 --> 00:22:30,220
Oh, I'm going to punch your head.

489
00:22:30,300 --> 00:22:31,160
There's no doubt in my mind.

490
00:22:33,880 --> 00:22:34,240
See that?

491
00:22:34,960 --> 00:22:35,280
Yeah.

492
00:22:36,180 --> 00:22:36,720
We got one.

493
00:22:41,620 --> 00:22:42,180
Hey man.

494
00:22:42,620 --> 00:22:44,029
Mike,
can you read me three headlines that

495
00:22:44,071 --> 00:22:45,520
are going to be on the
front page tomorrow?

496
00:22:45,800 --> 00:22:46,980
Any three, but word for word.

497
00:22:47,440 --> 00:22:47,760
Hang on.

498
00:22:48,320 --> 00:22:48,800
Thank you.

499
00:23:28,460 --> 00:23:29,180
Jeff Horowitz?

500
00:23:31,200 --> 00:23:32,300
I'm Frances Haugen.

501
00:23:32,860 --> 00:23:33,540
That's a nice spot.

502
00:23:34,320 --> 00:23:35,440
Is there a reason you chose it?

503
00:23:35,600 --> 00:23:38,620
I can see anyone coming up
the hiking trail before they see me.

504
00:23:39,020 --> 00:23:40,040
I don't hike that much.

505
00:23:41,380 --> 00:23:43,100
In fact, this is my first time.

506
00:23:43,920 --> 00:23:45,760
I don't get it,
but I guess I can see what...

507
00:23:45,760 --> 00:23:47,623
With every minute I
spend sitting next to you, I

508
00:23:47,665 --> 00:23:49,840
maximize the chance I'll be
seen by someone I work with.

509
00:23:50,540 --> 00:23:51,800
So if it's alright with you...

510
00:23:51,800 --> 00:23:52,040
Sure.

511
00:23:52,960 --> 00:23:54,740
You can't use my name
and this is all off the record.

512
00:23:55,620 --> 00:23:56,260
Okay.

513
00:23:59,100 --> 00:24:00,800
The Georgetown speech.

514
00:24:01,280 --> 00:24:01,500
Yeah?

515
00:24:02,040 --> 00:24:05,000
The first 400 comments, 388 were positive.

516
00:24:05,400 --> 00:24:06,880
Is Facebook scrubbing the comments?

517
00:24:07,260 --> 00:24:07,780
Who cares?

518
00:24:08,620 --> 00:24:08,880
Hmm?

519
00:24:09,100 --> 00:24:09,820
Who cares?

520
00:24:11,160 --> 00:24:13,040
Well, the speech was about free speech.

521
00:24:13,160 --> 00:24:14,340
Oh, got them!

522
00:24:15,840 --> 00:24:16,340
Okay.

523
00:24:16,580 --> 00:24:20,360
The 12 negative comments,
did they have words like thanks and great?

524
00:24:22,520 --> 00:24:23,160
Yes.

525
00:24:23,160 --> 00:24:23,420
Yes.

526
00:24:23,980 --> 00:24:27,580
They're running an emotion analysis
program that can't detect sarcasm yet.

527
00:24:28,820 --> 00:24:29,040
They?

528
00:24:30,160 --> 00:24:30,700
Wait.

529
00:24:33,840 --> 00:24:35,020
Wait, you sent me a message.

530
00:24:35,620 --> 00:24:36,680
What would you like to talk about?

531
00:24:45,840 --> 00:24:47,360
Watch a little of this.

532
00:24:47,500 --> 00:24:47,780
Okay.

533
00:24:49,680 --> 00:24:54,560
Conker literally being assholes
to me because I'm white.

534
00:24:54,560 --> 00:24:58,340
This guy's name is Atombo, swear to God.

535
00:24:58,720 --> 00:25:00,518
And this ghetto bitch,
I don't know, she's

536
00:25:00,560 --> 00:25:02,440
fan of some shit,
thinking he's fucking her.

537
00:25:02,620 --> 00:25:04,640
Yeah, yeah,
it's funny how you stopped talking.

538
00:25:04,880 --> 00:25:06,140
It's funny, you're all in my face.

539
00:25:06,320 --> 00:25:06,960
And now you're quiet.

540
00:25:07,260 --> 00:25:09,600
You know, the thing about this is,
she's the one who posted it.

541
00:25:09,880 --> 00:25:11,900
It's an alt-right group and
she thinks she looks good.

542
00:25:13,580 --> 00:25:16,140
I made a friend in my spinning
class about four years ago.

543
00:25:16,760 --> 00:25:19,088
She volunteered for a
lot of progressive causes

544
00:25:19,130 --> 00:25:21,400
and for a progressive
candidate for president.

545
00:25:21,600 --> 00:25:23,080
She was angry when he
didn't get the nomination.

546
00:25:23,080 --> 00:25:25,680
She thought the DNC had
rigged the process against him.

547
00:25:26,360 --> 00:25:26,560
Yeah?

548
00:25:27,220 --> 00:25:27,740
That's her.

549
00:25:28,920 --> 00:25:31,280
This is your friend that
volunteered for progressive causes?

550
00:25:31,460 --> 00:25:34,180
And four years later, she's that.

551
00:25:35,400 --> 00:25:38,600
So I wanted to find
out who radicalized her.

552
00:25:38,940 --> 00:25:39,200
And?

553
00:25:39,800 --> 00:25:40,360
We did.

554
00:25:42,580 --> 00:25:44,520
She became what we call a hyperuser.

555
00:25:45,400 --> 00:25:49,320
In the last two years, she averaged nine
hours and 22 minutes a day on the site.

556
00:25:50,020 --> 00:25:51,360
But she's not an anomaly.

557
00:25:51,920 --> 00:25:52,540
Uh-huh.

558
00:25:52,720 --> 00:25:54,800
Listen, before I go on,
I want to make something clear.

559
00:25:55,520 --> 00:25:55,840
Okay.

560
00:25:56,140 --> 00:25:57,560
I have a hunch you're
not a fan of Facebook.

561
00:25:58,960 --> 00:25:59,800
But I am.

562
00:26:00,020 --> 00:26:05,180
Not just Facebook Blue, but Instagram,
WhatsApp, the whole company.

563
00:26:05,360 --> 00:26:07,880
I believe in our mission.

564
00:26:08,680 --> 00:26:10,260
You and I are allies.

565
00:26:10,680 --> 00:26:11,080
Okay.

566
00:26:11,560 --> 00:26:13,640
I'm here to help Facebook, not hurt it.

567
00:26:14,780 --> 00:26:15,260
Clear?

568
00:26:16,120 --> 00:26:16,600
Yeah.

569
00:26:16,600 --> 00:26:20,140
I've been dragging these around for weeks.

570
00:26:20,280 --> 00:26:21,540
I can't get anyone's attention.

571
00:26:22,160 --> 00:26:23,720
I ran classifiers on political groups.

572
00:26:24,340 --> 00:26:26,000
I defined the parameters rigorously.

573
00:26:26,140 --> 00:26:28,620
Groups where 30% of
content has multiple risk factors.

574
00:26:28,860 --> 00:26:29,400
Hang on.

575
00:26:29,440 --> 00:26:30,400
I don't understand what you're saying.

576
00:26:30,740 --> 00:26:31,800
What didn't you understand?

577
00:26:32,180 --> 00:26:32,780
All of it.

578
00:26:33,120 --> 00:26:34,840
Classifiers, parameters, risk factors.

579
00:26:35,000 --> 00:26:36,000
Aren't you a tech reporter?

580
00:26:37,140 --> 00:26:37,440
Ish.

581
00:26:37,860 --> 00:26:38,240
Ish?

582
00:26:38,520 --> 00:26:39,360
Don't worry about it.

583
00:26:39,380 --> 00:26:40,740
Just get to the bottom line.

584
00:26:40,940 --> 00:26:42,380
Alright, you did these things.

585
00:26:43,640 --> 00:26:44,120
Yeah.

586
00:26:44,120 --> 00:26:46,740
Yeah, I did these things.

587
00:26:47,100 --> 00:26:47,260
And?

588
00:26:49,020 --> 00:26:53,160
64% of people who join extremist groups on
Facebook were sent there by our algorithm.

589
00:26:55,260 --> 00:26:55,920
That can't be right.

590
00:26:56,620 --> 00:26:57,040
It is.

591
00:26:59,040 --> 00:27:00,080
64%?

592
00:27:00,620 --> 00:27:00,920
Yeah.

593
00:27:01,140 --> 00:27:03,578
Of people who joined
extremist groups on Facebook

594
00:27:03,620 --> 00:27:05,900
were sent there by your
recommendation system?

595
00:27:06,180 --> 00:27:06,560
Yes.

596
00:27:31,520 --> 00:27:33,320
The chairman gavels a session to order.

597
00:27:33,720 --> 00:27:36,540
He'll make an opening statement
and review the rules of the game.

598
00:27:36,540 --> 00:27:39,640
Seven minutes for the majority,
seven minutes for the minority.

599
00:27:40,020 --> 00:27:44,400
Back and forth for what committee council
anticipates being around ten hours.

600
00:27:44,900 --> 00:27:46,360
You'll be sworn in.

601
00:27:46,600 --> 00:27:48,458
Do you swear or affirm
that the testimony you

602
00:27:48,500 --> 00:27:50,440
give to this committee
today will be the truth?

603
00:27:50,740 --> 00:27:52,180
The whole truth and nothing but the truth?

604
00:27:52,840 --> 00:27:53,160
Uh-huh.

605
00:27:53,860 --> 00:27:57,280
Please spell your name and state
your current occupation for the record.

606
00:27:57,380 --> 00:28:00,180
M-A-R-K-C-U-C-K-E-R-B-E-R-G.

607
00:28:00,600 --> 00:28:01,340
And your occupation?

608
00:28:02,460 --> 00:28:04,060
I'm a professional defendant.

609
00:28:05,120 --> 00:28:08,740
As a reminder, you are not a defendant,
you're a witness.

610
00:28:09,520 --> 00:28:11,320
This isn't a trial, it's a hearing.

611
00:28:11,680 --> 00:28:14,008
And this hearing is
a globally broadcast

612
00:28:14,050 --> 00:28:16,880
television show,
and that's why you're paying me.

613
00:28:16,980 --> 00:28:18,965
I understand all of
the things that this

614
00:28:19,007 --> 00:28:21,180
isn't and is,
as well as why I'm paying you.

615
00:28:21,320 --> 00:28:21,700
Good.

616
00:28:22,080 --> 00:28:25,300
You read your statement,
which we'll skip past for now.

617
00:28:25,760 --> 00:28:28,840
That's a separate session,
and we'll move to witness questioning.

618
00:28:30,020 --> 00:28:32,200
Blair, is that the tie we chose?

619
00:28:32,220 --> 00:28:33,260
They're bringing in more options.

620
00:28:33,260 --> 00:28:34,100
Ed.

621
00:28:34,540 --> 00:28:39,322
Mr. Zuckerberg, Section 230 of the
Communications Decency Act, the CDA,

622
00:28:39,364 --> 00:28:44,520
exempts Internet service providers
from liable laws that govern publishers of

623
00:28:44,520 --> 00:28:46,140
books and newspapers.

624
00:28:46,700 --> 00:28:48,380
Should Section 230 be repealed?

625
00:28:48,400 --> 00:28:49,840
That's not how he's
going to ask the question.

626
00:28:50,380 --> 00:28:51,480
We know, but...

627
00:28:51,480 --> 00:28:53,540
We've got seven minutes, this is
going to be six minutes, thirty seconds.

628
00:28:53,540 --> 00:28:55,360
Should 230 be repealed?

629
00:28:58,320 --> 00:28:58,700
No.

630
00:28:59,220 --> 00:28:59,660
Senator.

631
00:29:00,600 --> 00:29:01,520
No, Senator.

632
00:29:01,800 --> 00:29:02,360
Why not?

633
00:29:03,020 --> 00:29:03,960
It would end the Internet.

634
00:29:03,960 --> 00:29:06,900
Is that something your
constituents are interested in doing?

635
00:29:07,100 --> 00:29:08,260
Oh, Jesus Christ.

636
00:29:09,120 --> 00:29:10,060
I don't think you do.

637
00:29:10,340 --> 00:29:10,480
Charlie.

638
00:29:10,900 --> 00:29:11,220
What?

639
00:29:11,680 --> 00:29:12,780
I don't think you do.

640
00:29:13,480 --> 00:29:14,180
Who is that?

641
00:29:14,600 --> 00:29:15,420
Charlie Garrigan.

642
00:29:15,940 --> 00:29:17,940
I don't think you do know
why you're paying her.

643
00:29:18,000 --> 00:29:18,440
Hang on.

644
00:29:18,600 --> 00:29:19,560
Charlie Garrigan's here?

645
00:29:19,700 --> 00:29:20,780
I wanted him here.

646
00:29:21,220 --> 00:29:21,580
What the...

647
00:29:21,580 --> 00:29:22,760
He won't hold back.

648
00:29:22,960 --> 00:29:23,500
Hold back?

649
00:29:23,540 --> 00:29:27,560
He wrote a fucking Heya
Charlie editorial about...

650
00:29:27,560 --> 00:29:28,180
Listen to me.

651
00:29:28,380 --> 00:29:31,060
A batter steps up to the plate,
he taps a donut off the back.

652
00:29:31,340 --> 00:29:32,540
You jog with weights.

653
00:29:32,540 --> 00:29:33,860
He's tough on you?

654
00:29:34,200 --> 00:29:34,460
Good.

655
00:29:34,580 --> 00:29:35,780
He gets under your skin.

656
00:29:36,160 --> 00:29:38,680
You wrote an op-ed in the New York...

657
00:29:38,680 --> 00:29:38,820
I don't care.

658
00:29:39,800 --> 00:29:40,400
Do you?

659
00:29:41,640 --> 00:29:41,940
Fine.

660
00:29:43,600 --> 00:29:45,140
So, back to work.

661
00:29:45,160 --> 00:29:46,360
It was a long fucking op-ed.

662
00:29:46,440 --> 00:29:46,780
Right.

663
00:29:47,140 --> 00:29:48,260
Section 230.

664
00:29:48,780 --> 00:29:49,720
Let's hear it.

665
00:29:50,000 --> 00:29:50,940
Our answer.

666
00:29:51,540 --> 00:29:56,460
Senator, from our perspective,
Section 230 does two basic things.

667
00:29:57,330 --> 00:30:01,290
First, it encourages free expression,
which is fundamentally important.

668
00:30:02,390 --> 00:30:02,770
Without it...

669
00:30:04,810 --> 00:30:09,290
Without 230, platforms could potentially
be liable for everything that people said.

670
00:30:09,410 --> 00:30:09,970
May I interrupt?

671
00:30:10,190 --> 00:30:11,410
No, but thank you for asking.

672
00:30:11,470 --> 00:30:12,570
Let him finish the answer.

673
00:30:12,810 --> 00:30:17,310
Without 230, platforms could potentially
be liable for everything that people said.

674
00:30:17,470 --> 00:30:20,030
They'd face much greater
pressure to take down more content.

675
00:30:20,090 --> 00:30:20,450
One moment.

676
00:30:24,250 --> 00:30:24,670
It's bad.

677
00:30:25,150 --> 00:30:27,650
It's going to be a series of reports
he's been working on in for months.

678
00:30:28,330 --> 00:30:28,970
For months?

679
00:30:29,970 --> 00:30:30,690
They're serious.

680
00:30:30,850 --> 00:30:31,750
That's all I know.

681
00:30:32,030 --> 00:30:32,650
What is he alleging?

682
00:30:33,430 --> 00:30:34,230
That's all I know.

683
00:30:34,330 --> 00:30:34,990
If it's a series...

684
00:30:34,990 --> 00:30:36,010
He's alleging a lot.

685
00:30:36,450 --> 00:30:36,970
Are they the source?

686
00:30:37,310 --> 00:30:38,350
I don't know what he is.

687
00:30:38,590 --> 00:30:40,730
I have a call with him in 20 minutes,
just the two of us.

688
00:30:40,790 --> 00:30:41,430
No lawyers yet.

689
00:30:41,670 --> 00:30:42,710
But they're going to want us to come.

690
00:30:42,890 --> 00:30:44,110
The timing couldn't be worse.

691
00:30:44,430 --> 00:30:44,710
Right.

692
00:30:45,010 --> 00:30:47,190
We don't say anything to
Mark until we know more.

693
00:30:47,930 --> 00:30:49,150
We have a lot to do today.

694
00:30:49,730 --> 00:30:50,410
20 minutes?

695
00:30:50,710 --> 00:30:50,930
Yeah.

696
00:30:52,190 --> 00:30:54,630
Guy's been working on it
for months and no one in PR...

697
00:30:54,630 --> 00:30:56,010
No one in PR knew anything.

698
00:30:57,090 --> 00:30:57,450
Unbelievable.

699
00:30:57,450 --> 00:31:02,630
His speeches in DC,
they're going to go crazy.

700
00:31:02,730 --> 00:31:04,910
Brandon,
turn your phone off and put it away.

701
00:31:05,150 --> 00:31:06,790
He's going to lose his mind.

702
00:31:07,630 --> 00:31:12,110
Mark, if they have content violations
or a number of other criteria...

703
00:31:12,110 --> 00:31:13,090
Or a number of other criteria.

704
00:31:13,810 --> 00:31:15,570
So I'm quite focused on this.

705
00:31:17,210 --> 00:31:20,187
We don't have any data today
on the real world impact of that yet,

706
00:31:20,229 --> 00:31:23,110
but what did you mean you don't
think I know why I'm paying Rye?

707
00:31:23,270 --> 00:31:24,670
She's a crisis specialist.

708
00:31:24,710 --> 00:31:25,070
Fellas.

709
00:31:25,070 --> 00:31:26,770
Rye Akinola is crisis PR.

710
00:31:27,330 --> 00:31:29,990
She's who you use when
whole economies are in jeopardy.

711
00:31:30,550 --> 00:31:31,790
She's who monarchies use.

712
00:31:32,970 --> 00:31:35,470
If this wasn't a crisis,
would I even be allowed in the building?

713
00:31:36,090 --> 00:31:38,048
These guys are counting
on the next round of

714
00:31:38,090 --> 00:31:40,310
congressional testimony
to make you likable, Mark.

715
00:31:40,630 --> 00:31:43,430
I'm happy to lend a hand,
but I think you're doomed.

716
00:31:45,470 --> 00:31:45,990
Okay.

717
00:31:46,350 --> 00:31:50,910
So, revising or repealing Section
230 would end your business.

718
00:31:51,690 --> 00:31:52,470
Follow up.

719
00:31:53,170 --> 00:31:53,550
Sure.

720
00:31:54,010 --> 00:31:55,750
What does MSI stand for?

721
00:31:59,750 --> 00:32:02,355
Their response is
going to be that they're

722
00:32:02,397 --> 00:32:05,289
aware of the problem
and they're working on it.

723
00:32:05,970 --> 00:32:09,050
But I'm on the civic integrity team and
we're the ones who would be working on it.

724
00:32:09,590 --> 00:32:11,903
And everything you just told me,
I mean, everything on these

725
00:32:11,945 --> 00:32:14,490
index cards can only be proven
with the internal documents, right?

726
00:32:14,950 --> 00:32:15,170
Sure.

727
00:32:15,470 --> 00:32:16,610
So what would you need?

728
00:32:17,010 --> 00:32:17,910
To stand up the story?

729
00:32:18,370 --> 00:32:18,810
Yeah.

730
00:32:19,550 --> 00:32:20,730
With the internal documents?

731
00:32:21,770 --> 00:32:22,210
No.

732
00:32:23,170 --> 00:32:24,210
Or for you to go on the record?

733
00:32:25,110 --> 00:32:25,930
Absolutely no.

734
00:32:26,850 --> 00:32:27,630
I figured.

735
00:32:28,670 --> 00:32:33,110
Just doing what I just did is a
material violation of my NDA.

736
00:32:33,390 --> 00:32:35,939
My last job I covered
Washington where they're

737
00:32:35,981 --> 00:32:38,130
pretty serious
building into the press.

738
00:32:39,950 --> 00:32:40,970
Not like this.

739
00:32:44,870 --> 00:32:46,350
I love Facebook.

740
00:32:47,030 --> 00:32:47,990
I believe in our mission.

741
00:32:48,950 --> 00:32:49,270
Sure.

742
00:32:49,930 --> 00:32:51,870
So that's it for me.

743
00:32:51,930 --> 00:32:53,630
I've done my duty off the record.

744
00:32:54,130 --> 00:32:54,370
I'm out.

745
00:32:54,450 --> 00:32:55,890
You can collect evidence on your own.

746
00:32:58,110 --> 00:32:58,670
Okay.

747
00:32:58,670 --> 00:32:59,570
I mean it.

748
00:32:59,590 --> 00:33:00,930
Please don't try and contact me.

749
00:33:01,410 --> 00:33:03,390
I can't encourage you
to violate your contract.

750
00:33:03,810 --> 00:33:05,378
My paper would be sued
and I can't encourage you

751
00:33:05,420 --> 00:33:06,930
to break the law because
it's against the law.

752
00:33:07,510 --> 00:33:09,890
I'm not asking for encouragement.

753
00:33:10,110 --> 00:33:13,610
I came here to say that we're
playing with kerosene and matches.

754
00:33:14,350 --> 00:33:15,110
You do the rest.

755
00:33:16,550 --> 00:33:17,490
It was nice meeting you.

756
00:33:17,670 --> 00:33:19,010
I'm a fan of some of your work.

757
00:33:20,110 --> 00:33:21,110
You can leave first.

758
00:33:21,370 --> 00:33:22,010
I'll wait.

759
00:33:23,450 --> 00:33:23,890
Okay.

760
00:33:29,310 --> 00:33:30,230
One other thing.

761
00:33:31,590 --> 00:33:33,610
Look into something called MSI.

762
00:33:43,150 --> 00:33:46,130
I've never heard of MSI
but explain 64% again.

763
00:33:46,170 --> 00:33:47,870
Why is this hard for you to understand?

764
00:33:48,370 --> 00:33:48,890
I understand.

765
00:33:49,010 --> 00:33:49,690
Just explain it again.

766
00:33:50,030 --> 00:33:52,110
There's a chain of
restaurants that serve heroin.

767
00:33:52,430 --> 00:33:54,497
64% of their customers
are there because Facebook

768
00:33:54,539 --> 00:33:56,350
says we think you'll
enjoy this restaurant.

769
00:33:57,210 --> 00:33:57,910
Is he a nut?

770
00:33:58,610 --> 00:33:59,530
We should give him a name.

771
00:33:59,610 --> 00:33:59,990
My source?

772
00:34:00,370 --> 00:34:01,490
So we have something to call him.

773
00:34:01,510 --> 00:34:02,370
Call him Fred.

774
00:34:02,370 --> 00:34:03,190
He's a middle-level engineer.

775
00:34:03,310 --> 00:34:03,670
Is he a nut?

776
00:34:04,810 --> 00:34:05,050
No.

777
00:34:05,550 --> 00:34:06,290
I don't think so.

778
00:34:06,930 --> 00:34:08,966
No, civic integrity was
put into place in order

779
00:34:09,008 --> 00:34:10,910
to examine the effects
of Facebook at scale.

780
00:34:12,430 --> 00:34:14,329
Polarization, mobilization of violence,
misinformation.

781
00:34:14,829 --> 00:34:17,649
They're supposed to put people's
interests ahead of Facebook's.

782
00:34:17,690 --> 00:34:18,990
They even take an oath to be conscious.

783
00:34:19,210 --> 00:34:19,370
What?

784
00:34:19,550 --> 00:34:20,890
They mean conscientious.

785
00:34:20,990 --> 00:34:23,330
The point is some of
them are true believers.

786
00:34:24,330 --> 00:34:25,110
This may be one of them.

787
00:34:25,210 --> 00:34:29,130
Or it may be a lure to see if they can
get the new guy to chase a bad story.

788
00:34:29,290 --> 00:34:31,990
Tech loves to embarrass old media and this
newspaper does not like to be embarrassed.

789
00:34:31,990 --> 00:34:32,830
Neither do I.

790
00:34:35,320 --> 00:34:36,360
Fred's a dumb name for an alias.

791
00:34:36,380 --> 00:34:37,040
I can change it.

792
00:34:37,080 --> 00:34:37,540
No, you can't.

793
00:34:37,600 --> 00:34:38,040
You said Fred.

794
00:34:39,060 --> 00:34:39,580
It's Fred now.

795
00:34:40,080 --> 00:34:42,420
We're all gonna be saying
Fred like fucking idiots.

796
00:34:43,480 --> 00:34:44,340
She ever in a good mood?

797
00:34:45,240 --> 00:34:46,140
She is right now.

798
00:34:49,380 --> 00:34:49,740
64%.

799
00:34:50,520 --> 00:34:51,260
How's that happening?

800
00:34:53,020 --> 00:34:53,940
How is that happening?

801
00:35:03,320 --> 00:35:04,720
This is your first time, right?

802
00:35:06,620 --> 00:35:08,200
Stand in the back and don't say anything.

803
00:35:08,580 --> 00:35:09,500
You're after NBC.

804
00:35:13,280 --> 00:35:14,320
Okay, you can come on in.

805
00:35:15,340 --> 00:35:15,900
Hurry.

806
00:35:24,760 --> 00:35:26,700
They're muscle guys pretending to type.

807
00:35:26,800 --> 00:35:27,240
Are they security?

808
00:35:27,380 --> 00:35:27,780
Don't talk.

809
00:35:37,670 --> 00:35:38,470
Who's presenting?

810
00:35:39,090 --> 00:35:39,410
I'm all.

811
00:35:40,310 --> 00:35:40,570
Let's go.

812
00:35:45,120 --> 00:35:45,680
Alrighty.

813
00:35:50,120 --> 00:35:54,240
This meeting is a follow-up to your
request during the H2MT integrity review.

814
00:35:54,580 --> 00:35:57,160
You asked us to explore
new levers to strengthen...

815
00:35:57,160 --> 00:35:57,860
I don't know your name.

816
00:35:59,420 --> 00:35:59,700
I'm all.

817
00:36:00,060 --> 00:36:00,400
I'm all.

818
00:36:00,660 --> 00:36:02,000
I don't need it previously on.

819
00:36:02,380 --> 00:36:04,120
What are the decision points
and what's the recommendation?

820
00:36:05,640 --> 00:36:06,040
Okay.

821
00:36:08,280 --> 00:36:08,860
Okay.

822
00:36:09,580 --> 00:36:10,440
Integrity impact.

823
00:36:10,940 --> 00:36:14,660
How much are we reducing the
violation of borderline content?

824
00:36:15,020 --> 00:36:16,020
Value to people.

825
00:36:16,480 --> 00:36:19,180
Are we presenting meaningful
engagement and positive sentiment?

826
00:36:19,800 --> 00:36:19,920
And...

827
00:36:19,920 --> 00:36:20,440
How many are there?

828
00:36:21,340 --> 00:36:22,040
I'm sorry?

829
00:36:28,020 --> 00:36:28,600
Three.

830
00:36:29,560 --> 00:36:30,180
There are three?

831
00:36:34,300 --> 00:36:38,640
To define terms, we define hard
actions as a removal of violating content.

832
00:36:38,940 --> 00:36:41,600
Our experiment focused on soft actions.

833
00:36:42,060 --> 00:36:43,260
Everything short of removal.

834
00:36:43,600 --> 00:36:45,660
So that includes demotions, downright...

835
00:36:45,660 --> 00:36:46,620
You have to get to the end.

836
00:36:47,500 --> 00:36:48,120
Okay.

837
00:36:48,980 --> 00:36:51,540
We partially replaced downstream models...

838
00:36:51,540 --> 00:36:52,220
This isn't the end.

839
00:36:52,560 --> 00:36:53,900
Just give me an upside and downside.

840
00:36:54,380 --> 00:36:55,000
Okay.

841
00:36:55,380 --> 00:37:00,460
If we dial back downstream MSI,
we can reduce civic misinformation by 38%.

842
00:37:00,460 --> 00:37:00,940
38%.

843
00:37:01,580 --> 00:37:05,080
Model shows if we stop boosting content,
most likely to be re-shared.

844
00:37:05,220 --> 00:37:07,420
We reduce civic misinformation by 38%.

845
00:37:08,360 --> 00:37:09,020
The downside?

846
00:37:10,560 --> 00:37:12,280
There's really not much.

847
00:37:12,600 --> 00:37:13,700
This is a big win.

848
00:37:14,100 --> 00:37:16,200
Can you assign really
not much at number value?

849
00:37:16,680 --> 00:37:18,140
A 1% reduction in engagement.

850
00:37:18,780 --> 00:37:19,440
Just 1%.

851
00:37:20,660 --> 00:37:23,020
You know what 1% is at scale?

852
00:37:23,120 --> 00:37:25,320
That's 30 million people
who just stopped scrolling.

853
00:37:25,340 --> 00:37:27,460
Do you know what 38% is at scale?

854
00:37:38,460 --> 00:37:39,020
Thanks.

855
00:37:39,520 --> 00:37:39,860
That's it.

856
00:37:48,760 --> 00:37:49,550
You can go.

857
00:37:54,100 --> 00:37:54,690
Just 1%.

858
00:37:58,390 --> 00:38:00,310
Fucking civic integrity.

859
00:38:01,570 --> 00:38:02,570
They solve problems.

860
00:38:03,370 --> 00:38:04,590
They point out problems.

861
00:38:06,720 --> 00:38:08,280
You're going to hear a rumor.

862
00:38:09,240 --> 00:38:11,820
The civic integrity
team is being dissolved.

863
00:38:12,280 --> 00:38:13,040
It's not.

864
00:38:13,280 --> 00:38:13,900
It's not.

865
00:38:14,400 --> 00:38:17,202
But if the team was dissolved,
there's an argument

866
00:38:17,244 --> 00:38:19,640
to be made that that
would be a good thing.

867
00:38:20,040 --> 00:38:23,000
We'd be absorbed into other teams.

868
00:38:24,000 --> 00:38:25,440
There's no one else here, Frances.

869
00:38:25,820 --> 00:38:27,240
The only one hiking today.

870
00:38:30,309 --> 00:38:31,169
It's moving northwest.

871
00:38:31,450 --> 00:38:32,370
It's going to stop in a minute.

872
00:38:32,510 --> 00:38:35,030
You know, I'm happy to come
to your place if that's easier.

873
00:38:36,049 --> 00:38:38,789
At least a dozen Facebook
employees live in my building.

874
00:38:39,309 --> 00:38:42,030
Oh, staying at the Stanbridge Suites.

875
00:38:42,130 --> 00:38:42,990
You have more talking doors.

876
00:38:43,150 --> 00:38:44,250
You haven't found a place to live yet?

877
00:38:45,590 --> 00:38:46,730
No, I should really do that.

878
00:38:47,150 --> 00:38:47,790
What's on your mind?

879
00:38:50,310 --> 00:38:53,030
It's been 51 days since
I gave you the story.

880
00:38:54,190 --> 00:38:54,590
64%.

881
00:38:55,470 --> 00:38:56,830
Why haven't you printed it?

882
00:38:57,310 --> 00:38:58,530
Because you didn't give me a story.

883
00:38:58,610 --> 00:38:59,390
You told me a story.

884
00:38:59,610 --> 00:39:00,570
I'm trying to find proof.

885
00:39:01,890 --> 00:39:02,610
Hurry up.

886
00:39:03,170 --> 00:39:05,090
Well, anytime you want to
hand over the internal documents.

887
00:39:05,110 --> 00:39:06,610
I thought you weren't
allowed to ask me to break...

888
00:39:06,610 --> 00:39:06,930
I'm not.

889
00:39:07,450 --> 00:39:10,358
I don't want to spend the
rest of my life being made

890
00:39:10,400 --> 00:39:13,070
an example of by a guy
with unlimited resources.

891
00:39:13,850 --> 00:39:14,970
I told you already.

892
00:39:15,070 --> 00:39:16,350
You and I aren't on the same team.

893
00:39:16,730 --> 00:39:17,230
I remember.

894
00:39:21,680 --> 00:39:24,080
Rain's stopping, as I said it would.

895
00:39:29,400 --> 00:39:31,420
They're going to dissolve Civic Integrity.

896
00:39:32,780 --> 00:39:34,160
It's only a matter of time.

897
00:39:35,000 --> 00:39:35,820
Why do you say that?

898
00:39:36,720 --> 00:39:38,760
Something that was said at a team meeting.

899
00:39:40,340 --> 00:39:40,900
Sorry?

900
00:39:41,160 --> 00:39:43,160
He has a ballistic couch in his office.

901
00:39:44,540 --> 00:39:45,380
It's bulletproof.

902
00:39:45,920 --> 00:39:49,620
He also has a bulletproof wall monitor.

903
00:39:50,000 --> 00:39:51,680
How does a bulletproof couch protect you?

904
00:39:51,820 --> 00:39:52,880
You cower behind it.

905
00:39:54,300 --> 00:39:54,580
Right.

906
00:39:57,300 --> 00:39:59,100
What have you found out about MSI?

907
00:39:59,780 --> 00:40:00,220
Nothing.

908
00:40:01,300 --> 00:40:01,940
Well, you're useless.

909
00:40:02,720 --> 00:40:03,960
It's not the first time I've heard that.

910
00:40:04,500 --> 00:40:07,420
Your company is very good at
keeping its information private.

911
00:40:07,640 --> 00:40:10,060
Which is more than I
could say for its users.

912
00:40:11,940 --> 00:40:13,440
We used Optimize for likes.

913
00:40:15,200 --> 00:40:18,540
The algorithm wants you to stay
on the site for as long as possible.

914
00:40:18,780 --> 00:40:22,129
It's the same as
terrestrial radio or network

915
00:40:22,171 --> 00:40:25,560
television or any
advertiser support business.

916
00:40:25,560 --> 00:40:29,080
We knew what kept you
scrolling because of likes.

917
00:40:29,460 --> 00:40:29,800
Right.

918
00:40:30,020 --> 00:40:32,759
And then two years ago,
a decision was made to optimize

919
00:40:32,801 --> 00:40:35,580
for what would be called
meaningful social interactions.

920
00:40:36,060 --> 00:40:36,840
The debate is over.

921
00:40:37,820 --> 00:40:39,300
I want to optimize for MSI.

922
00:40:40,060 --> 00:40:41,400
And the algorithm was changed.

923
00:40:42,020 --> 00:40:43,260
I found a post office.

924
00:40:43,560 --> 00:40:44,760
Oh, so you have done some work.

925
00:40:46,820 --> 00:40:48,960
Mark felt that more personal posts...

926
00:40:48,960 --> 00:40:54,260
Things like anniversaries,
birthdays, graduations...

927
00:40:54,260 --> 00:40:56,880
They were being crowded
out by posts from brands.

928
00:40:57,120 --> 00:40:57,540
They were.

929
00:40:57,740 --> 00:41:00,600
The goal is to foster
more genuine interactions.

930
00:41:00,780 --> 00:41:03,040
And strengthen the sense
of community on the platform.

931
00:41:03,320 --> 00:41:03,500
Right.

932
00:41:03,800 --> 00:41:05,520
He said, now I want to be clear.

933
00:41:05,680 --> 00:41:07,879
By making these changes,
I expect the time people spend

934
00:41:07,921 --> 00:41:10,200
on Facebook and some measures
of engagement will go down.

935
00:41:10,680 --> 00:41:10,840
Yeah.

936
00:41:10,920 --> 00:41:14,640
He's a CEO deciding to make
less money to improve his product.

937
00:41:15,320 --> 00:41:15,520
Yeah.

938
00:41:16,640 --> 00:41:17,440
So what's the problem?

939
00:41:18,000 --> 00:41:20,660
Well, it doesn't explain
how we radicalized my friend.

940
00:41:20,960 --> 00:41:22,300
Which is what happened.

941
00:41:22,400 --> 00:41:23,120
It just is.

942
00:41:23,120 --> 00:41:27,360
What about your burger phone?

943
00:41:30,600 --> 00:41:33,580
Do you expect me to
photograph documents on that?

944
00:41:34,340 --> 00:41:35,700
I'm only asking because it's a felony.

945
00:41:36,440 --> 00:41:37,460
My phone number is in here.

946
00:41:37,940 --> 00:41:39,240
You call me anytime you like.

947
00:41:39,300 --> 00:41:40,700
Anything else you do with the phone,
that's up to you.

948
00:41:40,760 --> 00:41:43,380
I just wanted to tell you that they
were going to dissolve Civic Integrity.

949
00:41:44,100 --> 00:41:44,780
This was it.

950
00:42:26,110 --> 00:42:28,950
This is a room full of people
who shouldn't sing karaoke.

951
00:42:31,670 --> 00:42:36,150
I've drafted a letter detailing some
of my concerns in an election year.

952
00:42:36,330 --> 00:42:37,490
I have it right here.

953
00:42:38,110 --> 00:42:41,450
I thought some of us could sign it,
or if we get enough team members...

954
00:42:41,450 --> 00:42:41,690
Hang on.

955
00:42:45,780 --> 00:42:46,020
Listen.

956
00:42:49,370 --> 00:42:52,530
Just as nature abhors a vacuum,
Facebook abhors friction.

957
00:42:53,250 --> 00:42:55,710
Every single thing he does
seeks to eliminate human friction.

958
00:42:57,030 --> 00:42:57,730
I know, but...

959
00:42:57,730 --> 00:42:57,990
Frances.

960
00:42:58,630 --> 00:42:59,110
Listen.

961
00:42:59,250 --> 00:42:59,690
Frances.

962
00:43:00,030 --> 00:43:02,590
Have you looked at political
engagement in Stuttgart?

963
00:43:03,150 --> 00:43:05,570
No, of course I haven't looked at
political engagement in Stuttgart.

964
00:43:05,710 --> 00:43:08,310
Civic was designed to create
tension between growth and safety.

965
00:43:08,590 --> 00:43:10,450
We write code that creates friction.

966
00:43:11,270 --> 00:43:12,410
It's only a matter of time.

967
00:43:13,230 --> 00:43:14,930
I'm not signing a letter,
and you're not signing a letter.

968
00:43:15,190 --> 00:43:15,990
Don't be frictional.

969
00:43:18,890 --> 00:43:19,450
Delete that.

970
00:43:38,270 --> 00:43:56,950
Sorry, I

971
00:43:56,950 --> 00:43:59,970
was just sitting here, and I overheard.

972
00:44:00,370 --> 00:44:01,210
We apologize.

973
00:44:01,550 --> 00:44:03,190
No, I work for Facebook.

974
00:44:03,490 --> 00:44:05,732
So if your daughter is being bullied,
she should

975
00:44:05,774 --> 00:44:07,730
report it to us,
and we will shut it down.

976
00:44:08,010 --> 00:44:08,790
It's not Facebook.

977
00:44:08,930 --> 00:44:09,450
It's Instagram.

978
00:44:09,830 --> 00:44:10,590
We bought it.

979
00:44:10,670 --> 00:44:11,870
It's one company now.

980
00:44:12,030 --> 00:44:14,550
Separate platforms, but one company.

981
00:44:14,550 --> 00:44:16,090
You can report bullying.

982
00:44:16,190 --> 00:44:19,490
Only if someone's doing it on their
main feed, which no one ever does.

983
00:44:20,110 --> 00:44:21,090
They set up hate pages.

984
00:44:21,230 --> 00:44:23,070
They've made 11 hate pages about her.

985
00:44:25,610 --> 00:44:26,370
I'm sorry.

986
00:44:27,810 --> 00:44:28,650
I'm sorry.

987
00:44:29,510 --> 00:44:29,990
I...

988
00:44:29,990 --> 00:44:31,570
Enjoy your dinner, please.

989
00:44:32,110 --> 00:44:33,010
Dad, no.

990
00:44:33,050 --> 00:44:33,750
Just be a sec.

991
00:44:37,350 --> 00:44:38,030
Excuse me.

992
00:44:40,570 --> 00:44:42,510
It's her entire social structure.

993
00:44:42,950 --> 00:44:44,110
It is for all of them.

994
00:44:44,110 --> 00:44:47,030
Well, there was bullying when I was a kid.

995
00:44:47,590 --> 00:44:51,730
But the velocity, the size of
distribution, and the anonymity.

996
00:44:51,810 --> 00:44:53,450
I used to get used to it.

997
00:44:53,890 --> 00:44:56,330
When her gym teacher saw cuts on her leg.

998
00:44:57,030 --> 00:44:58,930
My wife wants to talk to the parents.

999
00:44:59,330 --> 00:45:01,410
Me, I want to go see the kids.

1000
00:45:02,450 --> 00:45:04,910
With the fucking fairway wood.

1001
00:45:05,230 --> 00:45:06,750
Unplug the goddamn thing.

1002
00:46:05,580 --> 00:46:06,900
You look nice.

1003
00:46:07,400 --> 00:46:07,940
What do you have?

1004
00:46:08,180 --> 00:46:08,460
No.

1005
00:46:08,460 --> 00:46:12,340
If anyone sees me coming or going,
I want it to look like I'm on a date.

1006
00:46:13,500 --> 00:46:16,340
When you say a date, you mean a...

1007
00:46:16,340 --> 00:46:16,820
Yeah, yeah.

1008
00:46:17,460 --> 00:46:19,200
Still no story about 64%.

1009
00:46:19,200 --> 00:46:21,240
That's the only reason I contacted you.

1010
00:46:21,320 --> 00:46:22,440
That's the only reason.

1011
00:46:22,860 --> 00:46:26,220
How long did they take when Daniel
Ellsberg gave them the Pentagon Papers?

1012
00:46:26,560 --> 00:46:27,140
No time.

1013
00:46:27,320 --> 00:46:28,620
They did it like that.

1014
00:46:29,420 --> 00:46:31,420
Do you really not see the
difference between the two?

1015
00:46:34,770 --> 00:46:37,050
But the Pentagon Papers,
he gave them the Pentagon Papers.

1016
00:46:37,050 --> 00:46:38,050
The Pentagon Papers, yeah.

1017
00:46:38,050 --> 00:46:41,404
The switch to MSI wasn't to
foster more genuine interactions

1018
00:46:41,446 --> 00:46:44,450
and strengthen the sense
of community on the platform.

1019
00:46:45,250 --> 00:46:46,350
Our users were getting older.

1020
00:46:46,790 --> 00:46:48,570
Comments,
reshares and likes all declining.

1021
00:46:48,890 --> 00:46:49,890
Engagement declining.

1022
00:46:50,110 --> 00:46:51,510
Guide every intervention.

1023
00:46:51,650 --> 00:46:54,210
Ranking for likes, ranking for videos,
ranking chronological.

1024
00:46:54,330 --> 00:46:56,510
Nothing has stopped or even slowed,
eroded.

1025
00:46:56,570 --> 00:46:58,331
If engagement keeps declining,
and I don't see why

1026
00:46:58,373 --> 00:47:00,210
it wouldn't,
it's going to be a bad earnings report.

1027
00:47:00,450 --> 00:47:02,710
We'd lose value in the
third and fourth quarter.

1028
00:47:05,300 --> 00:47:06,280
How much value?

1029
00:47:08,300 --> 00:47:09,440
How do you know about this?

1030
00:47:10,420 --> 00:47:12,140
I bought an air-gapped computer.

1031
00:47:13,380 --> 00:47:15,280
That means it's never been
connected to the internet.

1032
00:47:16,060 --> 00:47:16,720
It's an island.

1033
00:47:17,460 --> 00:47:19,440
It's simply a motherboard
and a central processor.

1034
00:47:19,460 --> 00:47:20,579
I know what an air-gapped computer is.

1035
00:47:20,960 --> 00:47:22,680
Okay, well, the first time we spoke,
you said you were stupid.

1036
00:47:22,839 --> 00:47:23,800
I'm sure I didn't say that.

1037
00:47:23,880 --> 00:47:24,140
Ish.

1038
00:47:24,319 --> 00:47:26,240
Hey, Woodward and Bernstein
weren't White House reporters.

1039
00:47:26,360 --> 00:47:26,760
They were Metro.

1040
00:47:28,780 --> 00:47:30,640
You mean like they used moose?

1041
00:47:32,900 --> 00:47:34,680
Not Metro sexual, Metro report.

1042
00:47:34,740 --> 00:47:35,940
They covered the city.

1043
00:47:36,720 --> 00:47:37,560
I love what I do.

1044
00:47:37,600 --> 00:47:38,380
I want you to know that.

1045
00:47:42,040 --> 00:47:47,320
Democratization, giving a voice to,
giving everyone, that's what we do.

1046
00:47:48,600 --> 00:47:49,460
I didn't say that well.

1047
00:47:50,260 --> 00:47:50,920
You've made it clear.

1048
00:47:52,180 --> 00:47:53,140
There's a photo on there.

1049
00:47:54,440 --> 00:47:55,740
Is it a photo of a stolen document?

1050
00:47:56,800 --> 00:47:57,080
Yes.

1051
00:47:57,420 --> 00:47:59,428
Okay,
then I can't handle your laptop, but if

1052
00:47:59,470 --> 00:48:01,740
you'd open it,
I'd be happy to see what's on there.

1053
00:48:01,960 --> 00:48:02,240
What?

1054
00:48:02,420 --> 00:48:03,400
Just open the damn thing.

1055
00:48:04,340 --> 00:48:04,820
Thank you.

1056
00:48:09,100 --> 00:48:12,860
This was part of a presentation given
at a meeting two years ago this month.

1057
00:48:13,720 --> 00:48:14,760
Our users were getting older.

1058
00:48:15,360 --> 00:48:16,760
That's why engagement went down.

1059
00:48:17,720 --> 00:48:20,677
There, I have now,
in addition to the ongoing

1060
00:48:20,719 --> 00:48:23,260
violation of my NDA,
committed a crime.

1061
00:48:26,230 --> 00:48:27,570
Have you been reading about the virus?

1062
00:48:27,970 --> 00:48:28,710
Mm-hmm.

1063
00:48:29,470 --> 00:48:30,310
The novel virus.

1064
00:48:31,030 --> 00:48:31,290
Yeah.

1065
00:48:31,870 --> 00:48:34,010
I set up a Facebook group to share data.

1066
00:48:35,190 --> 00:48:36,890
People have posted papers and research.

1067
00:48:37,230 --> 00:48:38,510
Everyone's trying to
estimate the infection rate.

1068
00:48:39,470 --> 00:48:39,870
Hmm.

1069
00:48:41,470 --> 00:48:44,590
There is one post that
describes the kinetics of the virus.

1070
00:48:45,190 --> 00:48:48,446
For every case that's escalated
to the ICU, there are 100 hidden

1071
00:48:48,488 --> 00:48:51,530
cases of fresh infections
working their way up the pipeline.

1072
00:48:52,170 --> 00:48:53,876
Right now,
there are 10 reported cases in the U.S.,

1073
00:48:53,918 --> 00:48:55,530
which means there are
hundreds we don't see yet.

1074
00:48:55,970 --> 00:48:57,650
You know how fast that's
going to multiply exponentially?

1075
00:48:58,750 --> 00:48:59,150
Fast.

1076
00:49:00,010 --> 00:49:01,190
And you know where those 10 cases are?

1077
00:49:01,930 --> 00:49:02,330
What?

1078
00:49:02,910 --> 00:49:03,310
No.

1079
00:49:04,110 --> 00:49:04,710
Right here.

1080
00:49:05,330 --> 00:49:05,610
Okay.

1081
00:49:06,790 --> 00:49:08,050
My point is, it's going to be bad.

1082
00:49:08,510 --> 00:49:09,330
What is it?

1083
00:49:10,450 --> 00:49:11,110
Never mind.

1084
00:49:11,990 --> 00:49:15,290
I wonder why he thought that changing
the metric to MSI would reverse the trend.

1085
00:49:16,670 --> 00:49:17,430
And did it?

1086
00:49:18,030 --> 00:49:19,030
Did engagement increase?

1087
00:49:20,910 --> 00:49:21,630
I don't know.

1088
00:49:26,790 --> 00:49:28,450
They rejected your fake name.

1089
00:49:28,710 --> 00:49:29,530
I keep doing that.

1090
00:49:30,070 --> 00:49:31,270
You want to try another fake name?

1091
00:49:31,630 --> 00:49:33,990
No, we need a real name
and a real email address.

1092
00:49:34,470 --> 00:49:35,930
Do you already have a Facebook account?

1093
00:49:36,150 --> 00:49:36,510
I do.

1094
00:49:37,310 --> 00:49:39,130
Evelyn,
do you already have a Facebook account?

1095
00:49:39,470 --> 00:49:39,690
No.

1096
00:49:40,290 --> 00:49:44,050
Wait, what if� Open a fake
Facebook page and start liking things.

1097
00:49:44,150 --> 00:49:44,770
I need to use your name.

1098
00:49:44,970 --> 00:49:46,470
But some people
might think it's really me.

1099
00:49:46,590 --> 00:49:47,590
Let's get started.

1100
00:49:47,750 --> 00:49:49,350
Evelyn Dabrowski isn't necessarily a cop.

1101
00:49:49,350 --> 00:49:50,650
Here's what I want the profile to say.

1102
00:49:50,770 --> 00:49:50,930
Ann?

1103
00:49:51,050 --> 00:49:52,770
You're a young mother from Wilmington,
North Carolina.

1104
00:49:53,010 --> 00:49:53,170
Wait.

1105
00:49:53,250 --> 00:49:54,470
And you don't trust the government.

1106
00:49:54,650 --> 00:49:54,810
Shit.

1107
00:49:54,890 --> 00:49:56,850
You're interested in politics,
but you don't like politicians.

1108
00:49:57,130 --> 00:49:57,270
Shit.

1109
00:49:57,290 --> 00:50:00,490
And anything anti-immigrant,
you give it a thumbs up.

1110
00:50:01,370 --> 00:50:02,230
Am I being punished?

1111
00:50:02,450 --> 00:50:03,590
I'll need your information.

1112
00:50:11,800 --> 00:50:12,160
Yep.

1113
00:50:26,670 --> 00:50:27,850
Engagement increased?

1114
00:50:28,230 --> 00:50:30,950
Everything increased,
especially re-shares.

1115
00:50:31,490 --> 00:50:32,570
By how much?

1116
00:50:36,470 --> 00:50:37,610
50%?

1117
00:50:38,970 --> 00:50:45,090
Engagement and re-shares increased
50% in a year after introducing MSI.

1118
00:50:54,420 --> 00:50:55,120
Contagions.

1119
00:50:55,780 --> 00:50:57,580
Something doubles every day.

1120
00:50:58,000 --> 00:51:01,120
At the end of the first week, you'd
have 128 times what you had at the start.

1121
00:51:01,120 --> 00:51:05,440
But at the end of the second week,
you'd have 16,384 times as much.

1122
00:51:06,160 --> 00:51:06,440
Okay.

1123
00:51:06,580 --> 00:51:06,960
Next feature.

1124
00:51:07,480 --> 00:51:09,589
Imagine if you're unable
to see the state of the world,

1125
00:51:09,631 --> 00:51:11,780
and we're only able to see
it the way it was a week ago.

1126
00:51:11,860 --> 00:51:17,040
You'd think you were dealing with 128x,
when really you're dealing with 16,000x.

1127
00:51:17,740 --> 00:51:18,720
That's this virus.

1128
00:51:19,740 --> 00:51:20,140
Relate.

1129
00:51:21,020 --> 00:51:22,820
Why did engagement go
through the roof like this?

1130
00:51:23,820 --> 00:51:24,460
I don't know.

1131
00:51:24,560 --> 00:51:26,560
Maybe we should contact
an investigative reporter.

1132
00:51:32,330 --> 00:51:33,070
I have to.

1133
00:51:34,050 --> 00:51:34,450
Hello?

1134
00:51:34,450 --> 00:51:35,550
Hey, it's me.

1135
00:51:36,350 --> 00:51:36,770
Yep.

1136
00:51:37,170 --> 00:51:37,590
Re-shares.

1137
00:51:37,890 --> 00:51:38,930
Re-share the posts.

1138
00:51:39,110 --> 00:51:39,910
Don't just like them.

1139
00:51:40,250 --> 00:51:40,790
Re-share them.

1140
00:51:40,870 --> 00:51:44,570
Okay, so that's it for me.

1141
00:51:44,730 --> 00:51:45,650
Yes, thank you.

1142
00:51:45,710 --> 00:51:46,310
Get home safe.

1143
00:51:46,470 --> 00:51:47,930
No, I mean this is really it.

1144
00:51:48,090 --> 00:51:49,350
I'm flying to Puerto Rico in the morning.

1145
00:51:49,750 --> 00:51:50,450
For how long?

1146
00:51:50,770 --> 00:51:52,450
For however long the virus lasts.

1147
00:51:53,630 --> 00:51:53,990
Wait.

1148
00:51:55,450 --> 00:51:57,990
Are you going to Puerto Rico?

1149
00:51:58,250 --> 00:52:00,010
Or are you moving to Puerto Rico?

1150
00:52:00,490 --> 00:52:01,910
I have celiac disease.

1151
00:52:02,670 --> 00:52:03,310
What is that?

1152
00:52:03,310 --> 00:52:05,230
It's an allergy to gluten.

1153
00:52:05,930 --> 00:52:06,490
An allergy?

1154
00:52:06,650 --> 00:52:08,390
What's the worst that can
happen if you eat gluten?

1155
00:52:08,830 --> 00:52:09,170
Death.

1156
00:52:10,470 --> 00:52:14,288
But a result of the celiac disease
is neuropathy, which means

1157
00:52:14,330 --> 00:52:18,250
my wrists and ankles respond
to cold with a lack of blood flow.

1158
00:52:19,150 --> 00:52:20,070
It's painful.

1159
00:52:20,410 --> 00:52:21,330
I didn't know that.

1160
00:52:21,770 --> 00:52:23,810
Haven't noticed I wear
gloves in like one wears a lot.

1161
00:52:23,950 --> 00:52:25,350
I thought it was a fashion choice.

1162
00:52:25,610 --> 00:52:26,370
Trying to make it work.

1163
00:52:27,650 --> 00:52:30,251
People are going to start
working from home, so I'm

1164
00:52:30,293 --> 00:52:32,730
taking this opportunity
to work where it's warm.

1165
00:52:33,310 --> 00:52:34,850
I'm renting a place in San Juan.

1166
00:52:35,010 --> 00:52:36,410
I got an airbnb on the beach.

1167
00:52:36,610 --> 00:52:38,630
We were just starting to get somewhere.

1168
00:52:38,870 --> 00:52:41,450
It is a terrible time for you
to migrate to warm weather.

1169
00:52:41,590 --> 00:52:42,290
It's nerve damage.

1170
00:52:42,450 --> 00:52:43,710
It's inconvenient for me too.

1171
00:52:44,550 --> 00:52:47,009
A change in the algorithm
that was designed to

1172
00:52:47,051 --> 00:52:49,710
show more wedding pictures
boosted engagement 50%.

1173
00:52:50,690 --> 00:52:52,530
Yeah, figure out why.

1174
00:52:53,550 --> 00:52:54,970
I have to finish packing.

1175
00:52:58,280 --> 00:52:59,220
No, hang on to the phone.

1176
00:52:59,580 --> 00:52:59,820
No.

1177
00:53:00,020 --> 00:53:00,660
It's just a phone.

1178
00:53:01,380 --> 00:53:01,720
Keep it.

1179
00:53:07,020 --> 00:53:08,180
So what do you do now?

1180
00:53:08,420 --> 00:53:10,100
Write more letters
and start all over again?

1181
00:53:10,100 --> 00:53:10,560
Yes.

1182
00:53:10,940 --> 00:53:12,240
Yeah, I'll start all over again.

1183
00:53:12,600 --> 00:53:15,611
While waiting for a cure to be
found for a virus that was just

1184
00:53:15,653 --> 00:53:18,800
discovered, I will develop a new
source and start all over again.

1185
00:53:19,780 --> 00:53:20,820
Because of gluten.

1186
00:53:22,080 --> 00:53:23,040
Okay, good luck.

1187
00:53:32,440 --> 00:53:32,960
Fuck.

1188
00:54:22,210 --> 00:54:23,890
We were getting somewhere.

1189
00:54:24,170 --> 00:54:26,250
What do you usually do when
something like this happens?

1190
00:54:27,330 --> 00:54:31,110
When my source moves to Puerto
Rico because of a global health crisis.

1191
00:54:31,110 --> 00:54:32,070
Let's regroup.

1192
00:54:32,850 --> 00:54:33,890
What do we have so far?

1193
00:54:33,990 --> 00:54:34,390
Where are we?

1194
00:54:35,130 --> 00:54:38,430
Facebook's algorithm is recommending
hate groups at an alarming rate.

1195
00:54:38,550 --> 00:54:39,850
Yes, and I can't prove that yet.

1196
00:54:39,910 --> 00:54:42,110
That is a big story,
but there is a bigger story.

1197
00:54:42,370 --> 00:54:43,130
What's the bigger story?

1198
00:54:43,910 --> 00:54:44,170
Why?

1199
00:54:44,630 --> 00:54:44,990
Why?

1200
00:54:45,570 --> 00:54:46,810
Why is the bigger story?

1201
00:54:47,210 --> 00:54:49,874
All right,
what is the secret ingredient in MSI

1202
00:54:49,916 --> 00:54:52,790
that's making engagement
increase by 50% in a year?

1203
00:54:52,930 --> 00:54:54,050
Their users are getting older.

1204
00:54:54,450 --> 00:54:55,670
They've got competition from TikTok.

1205
00:54:55,850 --> 00:54:56,470
They're in deep trouble.

1206
00:54:56,870 --> 00:54:57,930
Then they adjust the algorithm.

1207
00:54:58,110 --> 00:54:59,410
Call it meaningful social interaction.

1208
00:54:59,410 --> 00:55:02,926
Announce publicly that MSI might
make engagement go down even more,

1209
00:55:02,968 --> 00:55:06,210
but that's okay because they
know it is really going to go up.

1210
00:55:06,810 --> 00:55:07,970
What were they spiking the drink with?

1211
00:55:11,480 --> 00:55:12,760
I have to go back to the drawing board.

1212
00:55:12,880 --> 00:55:14,040
I have to find a new source.

1213
00:55:14,220 --> 00:55:15,580
No, I don't have that kind of patience.

1214
00:55:16,260 --> 00:55:16,920
Go to Puerto Rico.

1215
00:55:17,220 --> 00:55:19,220
Christina, every time we've met,
Fred has come to me.

1216
00:55:19,560 --> 00:55:21,691
All right,
I don't want to- Just get him to give you

1217
00:55:21,733 --> 00:55:23,740
the documents you need
to stand up the 64% story.

1218
00:55:24,200 --> 00:55:25,140
He'll be pot committed.

1219
00:55:25,340 --> 00:55:26,780
Then he will help you
get to the bottom of MSI.

1220
00:55:26,780 --> 00:55:29,060
I promise these sources,
they are going to be safe, right?

1221
00:55:29,140 --> 00:55:32,760
If Fred is going to continue to risk his
job and more, I'd rather it come from him.

1222
00:55:32,880 --> 00:55:33,520
I want the big story.

1223
00:55:33,700 --> 00:55:34,920
And then I want the bigger story.

1224
00:55:35,200 --> 00:55:35,940
Go to Puerto Rico.

1225
00:55:36,240 --> 00:55:38,140
With each new file he opens,
he's creating a footprint.

1226
00:55:38,380 --> 00:55:38,900
He knows that.

1227
00:55:42,390 --> 00:55:43,370
Let me think about this.

1228
00:55:43,510 --> 00:55:44,730
Yes, think about this.

1229
00:55:45,210 --> 00:55:46,810
Take all of the next 10 minutes.

1230
00:55:48,050 --> 00:55:48,330
Right.

1231
00:55:50,230 --> 00:55:51,030
Oh, Jeff, you would know.

1232
00:55:51,430 --> 00:55:51,930
Settle a bit.

1233
00:55:52,630 --> 00:55:54,110
Is spatula a Yiddish word?

1234
00:55:55,890 --> 00:55:56,610
I don't know.

1235
00:55:56,690 --> 00:55:57,450
I don't think so.

1236
00:56:01,810 --> 00:56:03,830
Who the fuck did you make that bet with?

1237
00:56:07,840 --> 00:56:08,240
Jeff?

1238
00:56:08,800 --> 00:56:09,040
Yeah?

1239
00:56:10,120 --> 00:56:11,360
You need to see this.

1240
00:56:12,500 --> 00:56:14,579
Thanks for taking a few
minutes to find out who

1241
00:56:14,621 --> 00:56:16,740
we are, and more importantly,
what we stand for.

1242
00:56:17,240 --> 00:56:20,317
You'll meet some of our chapter leaders,
learn what we

1243
00:56:20,359 --> 00:56:23,420
can do for you, you can do for us,
we can do together.

1244
00:56:33,300 --> 00:56:36,480
Are you ready to order?

1245
00:56:37,500 --> 00:56:37,860
Sure.

1246
00:56:39,040 --> 00:56:44,040
Um, try the mochongo and rice goons,
and the sliced green bananas.

1247
00:56:44,340 --> 00:56:44,920
It'll just be a minute.

1248
00:57:03,140 --> 00:57:06,500
We're going to move away from section 230.

1249
00:57:07,040 --> 00:57:09,199
By the way,
I do want to look at the alternate for the

1250
00:57:09,241 --> 00:57:11,400
230 questions and hear
what we have for political ads.

1251
00:57:11,900 --> 00:57:14,100
Brendan, put your phone away.

1252
00:57:14,100 --> 00:57:15,620
Or else we're going to lose our jobs.

1253
00:57:15,720 --> 00:57:16,320
Okay, but that's Ryan.

1254
00:57:17,780 --> 00:57:18,140
Mark.

1255
00:57:21,260 --> 00:57:21,980
Political ads.

1256
00:57:22,540 --> 00:57:22,900
Well...

1257
00:57:22,900 --> 00:57:23,080
Senator.

1258
00:57:24,040 --> 00:57:24,700
Well, Senator.

1259
00:57:26,540 --> 00:57:28,040
Senator, I think lying is bad.

1260
00:57:28,800 --> 00:57:29,120
I do.

1261
00:57:29,200 --> 00:57:32,480
And I think if you were to run a political
ad with a lie, that would be bad.

1262
00:57:33,280 --> 00:57:35,210
But I don't think the
right thing to do is to

1263
00:57:35,252 --> 00:57:37,180
prevent the voters
from seeing that you lied.

1264
00:57:37,280 --> 00:57:37,920
There it is.

1265
00:57:38,220 --> 00:57:39,240
I can live with that.

1266
00:57:39,320 --> 00:57:41,660
I think he just catches
the corner of the plate.

1267
00:57:41,760 --> 00:57:42,380
It's less defensive.

1268
00:57:42,480 --> 00:57:43,500
I don't think it's defensive at all.

1269
00:57:43,500 --> 00:57:44,280
I think it's a win.

1270
00:57:44,660 --> 00:57:45,460
Everybody good over here?

1271
00:57:45,660 --> 00:57:45,940
Robbie?

1272
00:57:46,200 --> 00:57:46,420
Brendan?

1273
00:57:46,600 --> 00:57:46,840
Yes.

1274
00:57:47,260 --> 00:57:47,560
Jake?

1275
00:57:47,760 --> 00:57:47,940
Good.

1276
00:57:48,040 --> 00:57:48,260
Ed?

1277
00:57:48,420 --> 00:57:48,740
Excellent.

1278
00:57:48,900 --> 00:57:49,180
Charlie?

1279
00:57:49,540 --> 00:57:50,800
Are you fucking crazy?

1280
00:57:50,920 --> 00:57:52,626
I'd like to take a moment
to commend whomever

1281
00:57:52,668 --> 00:57:54,680
thought it was a good idea
to bring Charlie in, Ryan.

1282
00:57:54,700 --> 00:57:55,720
It's a good answer.

1283
00:57:55,980 --> 00:57:59,120
You're providing a service by
exposing the voters to the lie.

1284
00:57:59,160 --> 00:58:00,240
It's a way of framing.

1285
00:58:00,380 --> 00:58:01,660
How does a voter know it's a lie?

1286
00:58:01,800 --> 00:58:02,820
He's not literally saying it.

1287
00:58:02,820 --> 00:58:03,340
We're talking about it.

1288
00:58:03,360 --> 00:58:04,380
He just literally did.

1289
00:58:04,460 --> 00:58:05,360
It's a way of framing.

1290
00:58:05,460 --> 00:58:07,440
He's trying to prevent the
voters from making some...

1291
00:58:07,440 --> 00:58:11,815
The question the Senator asks, which Mark will
be asked, was would she be allowed to pay to

1292
00:58:11,857 --> 00:58:16,320
run a campaign ad on Facebook that claimed her
opponent voted for a bill she didn't vote for?

1293
00:58:16,620 --> 00:58:17,980
The facts are publicly available.

1294
00:58:18,140 --> 00:58:20,000
Are they supposed to consult
the congressional record?

1295
00:58:20,360 --> 00:58:20,580
Are we?

1296
00:58:20,620 --> 00:58:23,900
I'm just gonna sit here while you do
this because time means nothing to me.

1297
00:58:24,020 --> 00:58:25,060
You can't give that answer.

1298
00:58:25,300 --> 00:58:26,440
Maybe with a different tie?

1299
00:58:26,840 --> 00:58:29,869
You're announcing that the
official policy of Facebook

1300
00:58:29,911 --> 00:58:32,980
now allows politicians to
pay to spread disinformation.

1301
00:58:33,100 --> 00:58:34,540
Not if it may cause imminent harm.

1302
00:58:35,200 --> 00:58:35,500
Okay.

1303
00:58:36,300 --> 00:58:39,874
Using census data, could I pay
you to target predominantly black zip

1304
00:58:39,916 --> 00:58:43,740
codes to advertise that this year the
election will be held on Wednesday?

1305
00:58:44,180 --> 00:58:46,520
When we roll out the
census suppression policy...

1306
00:58:46,520 --> 00:58:47,620
No, just say no.

1307
00:58:48,340 --> 00:58:48,880
Say no.

1308
00:58:48,960 --> 00:58:49,860
We would never do that.

1309
00:58:49,920 --> 00:58:52,100
Charlie,
where there's imminent risk of harm...

1310
00:58:52,100 --> 00:58:54,140
You're not fact-checking political ads?

1311
00:58:54,320 --> 00:58:55,060
It's a democracy.

1312
00:58:55,660 --> 00:58:56,760
I believe in free speech.

1313
00:58:56,940 --> 00:58:58,020
Yeah, everybody does.

1314
00:58:58,600 --> 00:58:59,840
This can't be your answer.

1315
00:58:59,880 --> 00:59:02,720
I'm not standing in between
someone seeking office and the voters.

1316
00:59:02,840 --> 00:59:04,100
You are standing in between them.

1317
00:59:04,100 --> 00:59:06,160
You're like a crossing
guard standing out in front of

1318
00:59:06,202 --> 00:59:08,340
a school, but you're not
doing anything with your arms.

1319
00:59:08,740 --> 00:59:11,500
So the cars are just plowing down
the children because it's a democracy.

1320
00:59:11,700 --> 00:59:12,720
The voters aren't children.

1321
00:59:12,860 --> 00:59:14,440
They don't need to be
told to eat their vegetables.

1322
00:59:14,700 --> 00:59:16,539
And how about just telling
us which ones are vegetables

1323
00:59:16,581 --> 00:59:18,560
and which ones are clumps
of dirt in the shape of a carrot?

1324
00:59:18,580 --> 00:59:20,946
People can decide on their
own without any help from me

1325
00:59:20,988 --> 00:59:23,480
if a politician or an advocacy
group is telling the truth.

1326
00:59:23,660 --> 00:59:24,260
They can't.

1327
00:59:24,360 --> 00:59:25,580
I respect our users.

1328
00:59:26,340 --> 00:59:27,120
By lying to them.

1329
00:59:27,380 --> 00:59:28,600
I'm not the one who's lying.

1330
00:59:28,940 --> 00:59:31,460
And I'm not stopping them
from seeing someone who is.

1331
00:59:31,800 --> 00:59:33,580
Most people know
what they're being lied to.

1332
00:59:33,580 --> 00:59:34,120
How?

1333
00:59:34,520 --> 00:59:38,672
After they aired the first episode of
Gilligan's Island, that night a lady called the

1334
00:59:38,714 --> 00:59:42,760
U.S. Navy and Pearl Harbor to report seven
people shipwrecked in the South Pacific.

1335
00:59:48,280 --> 00:59:49,782
I don't know what the
fuck to make of what he

1336
00:59:49,824 --> 00:59:51,500
just said,
but I'm standing by the Bill of Rights.

1337
00:59:52,720 --> 00:59:53,780
Let me talk to you for a second.

1338
01:00:01,500 --> 01:00:02,660
What do you want from me?

1339
01:00:03,140 --> 01:00:03,660
What the hell?

1340
01:00:04,080 --> 01:00:07,480
As long as there's no risk of imminent
harm, people can post what they want.

1341
01:00:07,600 --> 01:00:08,740
I'm not talking about the post.

1342
01:00:09,020 --> 01:00:10,980
The fact check situation
on the post is bad enough.

1343
01:00:11,160 --> 01:00:12,020
I'm talking about ads.

1344
01:00:12,300 --> 01:00:13,220
Paid political ads.

1345
01:00:13,460 --> 01:00:14,540
You can't leave out the ones that...

1346
01:00:14,540 --> 01:00:15,460
What are you doing here?

1347
01:00:15,640 --> 01:00:15,800
Exactly.

1348
01:00:15,800 --> 01:00:16,860
Remember, not too long ago...

1349
01:00:16,860 --> 01:00:17,740
Fry asked me.

1350
01:00:18,200 --> 01:00:20,280
Remember, not too long ago,
you valued my advice.

1351
01:00:20,680 --> 01:00:22,080
And you and this company did well by it.

1352
01:00:22,160 --> 01:00:25,040
That was a nice time, but it was replaced
by another time where you wrote an op-ed.

1353
01:00:25,060 --> 01:00:25,940
That's how time works.

1354
01:00:26,660 --> 01:00:28,520
Do you remember what
you urge your readers to do?

1355
01:00:28,540 --> 01:00:30,700
You have to put that aside for the moment.

1356
01:00:30,700 --> 01:00:31,820
That's what you beseech them.

1357
01:00:31,880 --> 01:00:33,920
And it's fair to say our
interests may not be aligned.

1358
01:00:33,920 --> 01:00:34,820
We don't have time for this.

1359
01:00:34,840 --> 01:00:35,740
How much did you invest?

1360
01:00:35,880 --> 01:00:36,560
It doesn't matter.

1361
01:00:36,680 --> 01:00:37,020
How much?

1362
01:00:37,220 --> 01:00:37,800
I don't remember.

1363
01:00:38,040 --> 01:00:38,420
I'm not the firm.

1364
01:00:38,420 --> 01:00:39,220
You, personally.

1365
01:00:39,340 --> 01:00:39,600
Mark.

1366
01:00:39,700 --> 01:00:40,700
2.5 million.

1367
01:00:41,660 --> 01:00:42,400
And the return?

1368
01:00:44,140 --> 01:00:44,500
100x.

1369
01:00:45,420 --> 01:00:45,760
Yeah.

1370
01:00:46,820 --> 01:00:47,540
$250 million.

1371
01:00:48,280 --> 01:00:48,640
Calamitous.

1372
01:00:48,940 --> 01:00:52,409
And hopefully you didn't wake up to the
calamity until after you'd divested, but if you

1373
01:00:52,451 --> 01:00:55,840
hadn't, your $2.5 million investment would
have been worth this morning $1.2 billion.

1374
01:00:56,020 --> 01:00:57,319
So by all means, advise me.

1375
01:00:57,379 --> 01:01:00,680
You need to fact check political ads,
and you need to reject the ones that...

1376
01:01:00,680 --> 01:01:02,479
I censor too much,
and I hear it when I don't

1377
01:01:02,521 --> 01:01:04,480
censor enough,
so I'm not going to censor at all.

1378
01:01:04,620 --> 01:01:06,500
Well, you are going to
profoundly regret that decision.

1379
01:01:06,820 --> 01:01:08,403
Remember that time you
made that hot-or-not website

1380
01:01:08,445 --> 01:01:10,100
in your dorm room and
every girl in Boston hated you?

1381
01:01:10,300 --> 01:01:11,640
This is a worse decision than that.

1382
01:01:11,880 --> 01:01:12,380
Much worse.

1383
01:01:12,500 --> 01:01:15,480
Remember when you lost a billion dollars
just to make a sanctimonious point?

1384
01:01:15,800 --> 01:01:16,220
Okay, listen.

1385
01:01:16,360 --> 01:01:18,040
This isn't the meeting
where we talk about it.

1386
01:01:18,300 --> 01:01:19,540
That meeting happened already.

1387
01:01:20,000 --> 01:01:21,600
This is the meeting
where we make me likable.

1388
01:01:21,780 --> 01:01:22,460
I shouldn't have said that.

1389
01:01:22,520 --> 01:01:23,680
I know what strangers think of me.

1390
01:01:24,620 --> 01:01:26,180
I get to read about it every day.

1391
01:01:27,080 --> 01:01:27,920
So does my wife.

1392
01:01:29,040 --> 01:01:30,120
So are my kids.

1393
01:01:31,480 --> 01:01:32,720
They work in the refs.

1394
01:01:33,320 --> 01:01:35,298
The reason why you
hear it from the left and the

1395
01:01:35,340 --> 01:01:37,440
right on contact moderation,
they work in the refs.

1396
01:01:38,020 --> 01:01:39,200
Facebook isn't the ref.

1397
01:01:39,320 --> 01:01:40,040
That's the point.

1398
01:01:40,320 --> 01:01:41,820
That's the point, Charlie.

1399
01:01:43,080 --> 01:01:44,260
We're not the ref.

1400
01:01:44,980 --> 01:01:46,300
We're the public square.

1401
01:01:47,500 --> 01:01:50,680
I'm a free speech absolutist,
so accept where there's imminent harm.

1402
01:01:50,680 --> 01:01:53,300
You can't say absolutist and
accept where there's imminent harm.

1403
01:01:53,320 --> 01:01:56,099
With the new optimizations,
with the MSI, the fire hose

1404
01:01:56,141 --> 01:01:59,060
of bad information,
you are injecting into the air supply.

1405
01:01:59,180 --> 01:02:00,120
It's becoming jet-powered.

1406
01:02:00,380 --> 01:02:00,960
It's hydraulic.

1407
01:02:02,060 --> 01:02:04,180
Harm, I promise you, is fucking imminent.

1408
01:02:11,340 --> 01:02:12,280
Shades of burgundy.

1409
01:02:12,780 --> 01:02:13,380
I don't like them.

1410
01:02:13,560 --> 01:02:13,860
Okay.

1411
01:02:15,060 --> 01:02:16,680
We need to get back to it.

1412
01:02:18,260 --> 01:02:19,560
What's happening back there?

1413
01:02:19,680 --> 01:02:21,120
Why does Teddy keep coming in?

1414
01:02:21,140 --> 01:02:21,800
Let me talk to him.

1415
01:02:21,900 --> 01:02:22,560
Don't worry about it.

1416
01:02:22,620 --> 01:02:22,860
Ellen.

1417
01:02:23,560 --> 01:02:24,300
Riot, we need him.

1418
01:02:27,070 --> 01:02:27,550
What?

1419
01:02:28,130 --> 01:02:29,290
The Wall Street Journal.

1420
01:03:00,810 --> 01:03:02,270
Are you gotta be kidding me?

1421
01:03:06,490 --> 01:03:07,450
Thank you.

1422
01:03:12,050 --> 01:03:15,357
If you'd called from the airport
in San Francisco instead of the

1423
01:03:15,399 --> 01:03:18,850
airport in San Juan, I would have
told you not to get on the plane.

1424
01:03:19,050 --> 01:03:21,430
This is the best banana
daiquiri I've ever had.

1425
01:03:21,450 --> 01:03:23,178
Without knowing how
many banana daiquiris

1426
01:03:23,220 --> 01:03:25,030
you've had that day,
that one is the least.

1427
01:03:25,470 --> 01:03:28,750
An intern at my office
set up a fake account.

1428
01:03:29,290 --> 01:03:33,230
She scrolled for hours every
day and liked every thought.

1429
01:03:33,230 --> 01:03:37,132
After ten days,
she was invited to join three

1430
01:03:37,174 --> 01:03:41,630
different groups,
all labeled extremists by the FBI.

1431
01:03:44,610 --> 01:03:45,950
I want the internal documents.

1432
01:03:47,110 --> 01:03:50,967
I want proof that 64% of
the members of extremist

1433
01:03:51,009 --> 01:03:54,750
groups on Facebook were
sent there by your code.

1434
01:03:58,050 --> 01:03:58,930
Your code.

1435
01:04:05,770 --> 01:04:07,030
Pay for your dumb drink.

1436
01:04:11,980 --> 01:04:14,320
My bureau chief asked me, how do
you know where to look for these things?

1437
01:04:14,320 --> 01:04:16,100
Your bureau chief knows about me?

1438
01:04:16,340 --> 01:04:19,960
Well, my bureau chief, her deputy, and
my editor think you're a guy named Fred.

1439
01:04:21,520 --> 01:04:24,312
Because of the work I did at
Pinterest and Google, I'm sort

1440
01:04:24,354 --> 01:04:27,280
of at the center of a Venn
diagram of institutional knowledge.

1441
01:04:28,220 --> 01:04:30,109
Understand,
I'm not a Basset hound you can

1442
01:04:30,151 --> 01:04:32,080
send into the woods
to ferret out truffles.

1443
01:04:32,300 --> 01:04:34,620
I don't think Basset hounds do that,
but sure.

1444
01:04:34,760 --> 01:04:36,120
I just want to be clear.

1445
01:04:37,040 --> 01:04:37,960
You love your work?

1446
01:04:38,440 --> 01:04:38,840
Yes.

1447
01:04:40,080 --> 01:04:40,740
Yes, I do.

1448
01:04:40,780 --> 01:04:41,400
I love my work.

1449
01:04:41,400 --> 01:04:42,020
I get it.

1450
01:04:42,220 --> 01:04:45,540
It is a good job, great pay,
stock options, benefits.

1451
01:04:45,780 --> 01:04:48,680
No, I'm paid what I'm worth,
but that's not what I'm talking about.

1452
01:04:49,100 --> 01:04:49,460
Sorry.

1453
01:04:50,360 --> 01:04:53,540
Connecting people,
it's a virtuous mission.

1454
01:04:55,760 --> 01:04:57,500
Some people are awkward, Jeff.

1455
01:04:57,620 --> 01:05:00,500
Some people are
self-conscious in social situations.

1456
01:05:01,920 --> 01:05:04,940
And they get to be their best self
when they're alone at their keyboard.

1457
01:05:05,320 --> 01:05:07,020
We are, in fact, changing the world.

1458
01:05:07,700 --> 01:05:08,180
Yeah.

1459
01:05:08,780 --> 01:05:09,260
You know what?

1460
01:05:09,260 --> 01:05:09,800
It's not clear.

1461
01:05:10,220 --> 01:05:12,860
You know, when you first started,
we were warned about you.

1462
01:05:13,200 --> 01:05:14,940
They put your picture up
on the screen and everything.

1463
01:05:15,220 --> 01:05:18,200
When in history have the people who've
warned about the press been the good guys?

1464
01:05:18,500 --> 01:05:19,600
You think we're the bad guys?

1465
01:05:19,940 --> 01:05:22,312
I think that you're the best tool
the bad guys have ever had, and

1466
01:05:22,354 --> 01:05:24,620
you're about to show me proof of that,
so let's move it along.

1467
01:05:24,660 --> 01:05:27,980
That's like blaming the Zodiac
Killer on pencils and paper.

1468
01:05:28,140 --> 01:05:29,060
It's nothing like that.

1469
01:05:29,200 --> 01:05:30,640
We are about democratization.

1470
01:05:30,780 --> 01:05:31,280
I've heard that.

1471
01:05:31,460 --> 01:05:33,080
I've also heard you're making
the world a better place.

1472
01:05:33,460 --> 01:05:35,080
Smug it up all you want, but we are.

1473
01:05:35,440 --> 01:05:37,439
Sixth grade girls
are calling each other

1474
01:05:37,481 --> 01:05:39,620
broke bitch,
so I'm not entirely sold here.

1475
01:05:39,620 --> 01:05:41,000
You're talking about the culture.

1476
01:05:41,240 --> 01:05:42,700
We're talking about democratization.

1477
01:05:43,260 --> 01:05:43,380
Yeah.

1478
01:05:43,840 --> 01:05:46,640
Frances,
democracy is the best form of government.

1479
01:05:47,120 --> 01:05:48,840
It is not the best form of everything.

1480
01:05:49,540 --> 01:05:51,340
I appreciate the mansplaining.

1481
01:05:51,500 --> 01:05:54,480
Speaking on behalf of all men now,
we've heard that feedback.

1482
01:05:54,720 --> 01:05:57,212
We've considered it, done some
introspection, come to the conclusion

1483
01:05:57,254 --> 01:05:59,640
that is something that women say
when they're losing an argument.

1484
01:06:04,080 --> 01:06:06,140
You don't think everyone deserves a voice?

1485
01:06:06,260 --> 01:06:07,100
Everyone has a voice.

1486
01:06:07,580 --> 01:06:08,560
We're born with one.

1487
01:06:08,620 --> 01:06:09,860
Not everyone deserves a microphone.

1488
01:06:10,640 --> 01:06:12,840
Not everyone gets to write
for the Wall Street Journal.

1489
01:06:13,200 --> 01:06:14,200
That's the point.

1490
01:06:15,460 --> 01:06:15,860
Credentials.

1491
01:06:15,900 --> 01:06:17,560
You have to be good to work there.

1492
01:06:17,980 --> 01:06:18,600
You have to earn it.

1493
01:06:19,140 --> 01:06:19,420
Yeah.

1494
01:06:20,280 --> 01:06:21,700
Try getting a job at Facebook.

1495
01:06:23,100 --> 01:06:25,060
First, I'm going to show you
the network architecture maps.

1496
01:06:25,640 --> 01:06:27,080
You know you have to explain all this,
right?

1497
01:06:28,820 --> 01:06:29,240
Uh-huh.

1498
01:06:31,200 --> 01:06:32,380
Andy, hang on.

1499
01:06:32,460 --> 01:06:33,620
I'm just looking for reception.

1500
01:06:34,340 --> 01:06:35,140
Okay, hey.

1501
01:06:36,120 --> 01:06:36,880
We've got it.

1502
01:06:36,980 --> 01:06:38,860
We can hold another
week if you don't think...

1503
01:06:38,860 --> 01:06:38,960
No, no, no.

1504
01:06:38,960 --> 01:06:39,480
We've got it.

1505
01:06:39,880 --> 01:06:40,300
Documentation.

1506
01:06:40,900 --> 01:06:42,700
Interaction among the extremist groups.

1507
01:06:42,960 --> 01:06:44,120
Groups you should join.

1508
01:06:44,500 --> 01:06:45,160
Impact study.

1509
01:06:45,480 --> 01:06:46,480
A blind quote from the source.

1510
01:06:46,780 --> 01:06:48,240
They're playing with kerosene in matches.

1511
01:06:48,640 --> 01:06:50,980
We,
we are playing with kerosene in matches.

1512
01:06:51,440 --> 01:06:53,760
Can we say he was on
the civic integrity team?

1513
01:06:53,820 --> 01:06:53,960
No.

1514
01:06:54,140 --> 01:06:57,380
A Facebook engineer who's
remaining anonymous, so it's...

1515
01:06:57,380 --> 01:06:58,020
Hey, hang on.

1516
01:06:58,060 --> 01:06:58,540
I've got another call.

1517
01:06:58,980 --> 01:06:59,400
Hello?

1518
01:06:59,800 --> 01:07:02,700
The intern in your office, you said it
was ten days before there was contact?

1519
01:07:03,160 --> 01:07:03,380
Yeah.

1520
01:07:04,120 --> 01:07:05,660
It's a lot less time
than it took my friend.

1521
01:07:06,340 --> 01:07:06,940
Why, why do you think?

1522
01:07:07,560 --> 01:07:08,120
The re-shares.

1523
01:07:08,620 --> 01:07:10,640
When I was in your room, you
made a phone call, was it to the intern?

1524
01:07:11,020 --> 01:07:11,360
It was.

1525
01:07:11,460 --> 01:07:14,240
And you told her to re-share,
not just to like, but to re-share.

1526
01:07:14,680 --> 01:07:15,140
That's right.

1527
01:07:16,860 --> 01:07:17,920
I'm on Pacific Time.

1528
01:07:18,120 --> 01:07:19,640
I work from noon to ten.

1529
01:07:19,700 --> 01:07:21,160
Meet me tomorrow at the
place with the dumb drink.

1530
01:07:21,680 --> 01:07:22,620
It was just a banana attack.

1531
01:07:28,260 --> 01:07:28,580
Andy.

1532
01:07:29,180 --> 01:07:30,080
Yeah, I'm here.

1533
01:07:30,840 --> 01:07:31,320
Listen.

1534
01:07:32,280 --> 01:07:33,900
I know there are easier enemies to make.

1535
01:07:34,240 --> 01:07:35,980
The Mafia would be an
easier enemy to make.

1536
01:07:36,220 --> 01:07:36,380
Yeah.

1537
01:07:37,460 --> 01:07:38,340
But we're gonna publish.

1538
01:08:23,910 --> 01:08:24,950
Hi, Miriam.

1539
01:08:25,990 --> 01:08:26,909
Hi, Francis.

1540
01:08:27,070 --> 01:08:28,370
Thank you for meeting with me.

1541
01:08:28,929 --> 01:08:29,409
Sure.

1542
01:08:29,970 --> 01:08:30,669
I got your message.

1543
01:08:31,049 --> 01:08:32,070
We have a problem.

1544
01:08:32,950 --> 01:08:35,250
I'm afraid we need you to come back here.

1545
01:08:40,310 --> 01:08:40,590
Hey.

1546
01:08:42,090 --> 01:08:42,690
The re-shares.

1547
01:08:43,250 --> 01:08:44,030
We need to go to Truffle Island.

1548
01:08:44,730 --> 01:08:46,290
I have to go back home tomorrow morning.

1549
01:08:46,930 --> 01:08:47,270
Why?

1550
01:08:48,670 --> 01:08:51,510
Turns out Facebook policy doesn't
permit working from territories.

1551
01:08:52,090 --> 01:08:54,690
Even during company-wide
phases of remote work.

1552
01:08:55,110 --> 01:08:55,270
Oh.

1553
01:08:55,710 --> 01:08:56,090
Sorry.

1554
01:08:57,090 --> 01:08:57,570
Okay.

1555
01:08:58,850 --> 01:09:00,170
Back to gloves and leg warmers.

1556
01:09:00,770 --> 01:09:01,790
I can work from my hotel.

1557
01:09:01,790 --> 01:09:04,090
We're not going to be
doing any of this anymore.

1558
01:09:04,610 --> 01:09:04,810
I'm done.

1559
01:09:05,010 --> 01:09:05,290
Okay.

1560
01:09:05,770 --> 01:09:06,210
For real.

1561
01:09:06,670 --> 01:09:07,930
And I'm humoring you.

1562
01:09:07,930 --> 01:09:09,350
The 64% piece ran today.

1563
01:09:09,450 --> 01:09:09,930
It was comprehensible.

1564
01:09:10,770 --> 01:09:11,470
I have done my duty.

1565
01:09:11,630 --> 01:09:12,070
Francis, there's...

1566
01:09:12,070 --> 01:09:13,570
At some point,
they're going to be able to trace it.

1567
01:09:13,590 --> 01:09:14,850
All they have to do is locate the...

1568
01:09:14,850 --> 01:09:15,310
Has anybody said anything?

1569
01:09:15,530 --> 01:09:15,790
No.

1570
01:09:16,110 --> 01:09:18,190
But when HR contacted me this morning...

1571
01:09:18,190 --> 01:09:19,150
You thought it was about the story?

1572
01:09:20,810 --> 01:09:21,130
Yeah.

1573
01:09:21,610 --> 01:09:23,170
And that scared the hell
out of you for a minute?

1574
01:09:23,290 --> 01:09:24,570
For a lot more than a minute.

1575
01:09:25,630 --> 01:09:26,670
For more than a minute.

1576
01:09:29,530 --> 01:09:30,490
Who does this?

1577
01:09:30,550 --> 01:09:32,670
Like, I'm not a Frank Capra character.

1578
01:09:33,210 --> 01:09:34,950
I wouldn't have thought you
watched Frank Capra movies.

1579
01:09:35,210 --> 01:09:35,650
Why not?

1580
01:09:36,250 --> 01:09:36,710
I don't know.

1581
01:09:36,710 --> 01:09:37,890
I've seen them both.

1582
01:09:38,230 --> 01:09:39,150
Oh, he's made more than two.

1583
01:09:39,930 --> 01:09:40,570
The big ones.

1584
01:09:40,810 --> 01:09:41,790
I know what you're talking about.

1585
01:09:41,830 --> 01:09:45,350
But you should still see Lost Horizon,
Arsenic, and Old Lace.

1586
01:09:45,590 --> 01:09:46,110
Here comes the...

1587
01:09:46,110 --> 01:09:46,410
Oh, my God.

1588
01:09:46,510 --> 01:09:46,990
Shut up.

1589
01:09:47,150 --> 01:09:47,410
Okay.

1590
01:09:48,130 --> 01:09:49,230
Who does this?

1591
01:09:49,490 --> 01:09:53,570
This isn't something I'm doing until
I can do the thing I really want to do.

1592
01:09:54,490 --> 01:09:57,290
This is the thing I really want to do.

1593
01:09:58,370 --> 01:10:01,590
You sent a LinkedIn message
to everyone in Civic Integrity.

1594
01:10:01,690 --> 01:10:03,430
Why was I the only one who wrote back?

1595
01:10:03,550 --> 01:10:04,270
It's because you're French.

1596
01:10:04,290 --> 01:10:05,090
Barely a fright.

1597
01:10:05,090 --> 01:10:07,090
It was someone I knew, and I overreacted.

1598
01:10:08,890 --> 01:10:09,690
Take this.

1599
01:10:09,890 --> 01:10:10,470
Do you want one of them?

1600
01:10:10,710 --> 01:10:11,750
Just take it.

1601
01:10:12,570 --> 01:10:14,510
Yes, I know what to look for.

1602
01:10:14,710 --> 01:10:15,410
Where to look for.

1603
01:10:15,490 --> 01:10:17,150
But do you think that I'm the only one?

1604
01:10:18,070 --> 01:10:19,170
So, this is...

1605
01:10:20,610 --> 01:10:21,490
I'm sorry.

1606
01:10:21,670 --> 01:10:26,990
I would like to have some Spartacus-rated
courage of my conviction, but I don't.

1607
01:10:27,810 --> 01:10:30,590
Art and literature set a pretty high
standard for who we're supposed to be.

1608
01:10:31,510 --> 01:10:31,890
Antigone.

1609
01:10:32,970 --> 01:10:33,770
John Proctor.

1610
01:10:35,090 --> 01:10:37,750
A Tale of Two Cities,
I can't remember his name.

1611
01:10:38,230 --> 01:10:39,730
Gandalf, for God's sake.

1612
01:10:41,110 --> 01:10:42,530
And maybe I am Chicken Little.

1613
01:10:44,190 --> 01:10:45,430
Maybe none of it's a big deal.

1614
01:10:46,890 --> 01:10:47,950
Maybe none of it's a big deal.

1615
01:10:50,130 --> 01:10:54,482
Anyway, I'm not going to risk my job,
my future, or my freedom anymore to help a

1616
01:10:54,524 --> 01:10:59,350
reporter who, let's face it, is biased against
tech because we're taking journalism jobs.

1617
01:11:01,290 --> 01:11:02,350
Who does this?

1618
01:11:04,110 --> 01:11:07,040
I appreciate all the
help you have given me

1619
01:11:07,082 --> 01:11:09,850
and the risks that
you've taken to do it.

1620
01:11:13,380 --> 01:11:16,880
I'm sorry you had a scare
and you were absolved.

1621
01:11:18,800 --> 01:11:24,640
For the record, my bias isn't
because tech is taking journalism jobs.

1622
01:11:26,220 --> 01:11:28,120
It's because you are doing them so badly.

1623
01:11:32,000 --> 01:11:32,880
It's a big deal.

1624
01:11:34,700 --> 01:11:39,000
Have a safe flight back, Frances.

1625
01:12:00,200 --> 01:12:01,120
The Wall Street Journal.

1626
01:12:02,200 --> 01:12:04,720
This is a series they've been working on.

1627
01:12:05,040 --> 01:12:05,720
For months.

1628
01:12:05,860 --> 01:12:06,300
A series?

1629
01:12:07,060 --> 01:12:08,560
Nobody knew they were working on this?

1630
01:12:08,640 --> 01:12:09,480
Cynthia's on vacation.

1631
01:12:09,720 --> 01:12:10,940
Way to throw your boss under the bus.

1632
01:12:11,280 --> 01:12:13,300
The head of media
relations is in Kathmandu.

1633
01:12:13,420 --> 01:12:14,180
That's the reporter.

1634
01:12:14,840 --> 01:12:15,580
Jeff Horwitz.

1635
01:12:16,100 --> 01:12:17,120
I just got off the phone with him.

1636
01:12:17,960 --> 01:12:19,980
It's going to be Instagram
and mental health.

1637
01:12:20,900 --> 01:12:21,940
Crosscheck favors elites.

1638
01:12:22,600 --> 01:12:24,340
Drug cartels use our services openly.

1639
01:12:24,340 --> 01:12:26,940
Human traffickers use our services openly.

1640
01:12:27,480 --> 01:12:27,920
Vaccinations.

1641
01:12:28,340 --> 01:12:29,220
Internal chat boards.

1642
01:12:29,360 --> 01:12:30,800
And they're starting off with MSI.

1643
01:12:31,200 --> 01:12:33,060
He has a source and he
has internal documents.

1644
01:12:33,980 --> 01:12:34,800
Bloody hell.

1645
01:12:34,960 --> 01:12:35,700
Wait, say again, what?

1646
01:12:35,840 --> 01:12:36,880
He has a source?

1647
01:12:38,000 --> 01:12:40,100
He won't give me his name,
but he used to work here.

1648
01:12:44,610 --> 01:12:45,550
When did they publish?

1649
01:12:45,930 --> 01:12:46,530
Starting Monday.

1650
01:12:49,370 --> 01:12:50,490
What did you say it was?

1651
01:12:50,750 --> 01:12:51,630
Jeff Horwitz.

1652
01:12:52,590 --> 01:12:55,690
He broke the 64% story last April.

1653
01:13:02,220 --> 01:13:03,620
Did you know this was happening?

1654
01:13:04,760 --> 01:13:04,920
No.

1655
01:13:06,100 --> 01:13:07,120
I don't know anything about this.

1656
01:13:07,960 --> 01:13:09,220
You haven't spoken to this guy?

1657
01:13:09,660 --> 01:13:10,200
Jeff Horwitz?

1658
01:13:10,560 --> 01:13:13,260
I've spoken with him,
but I don't know anything about this.

1659
01:13:13,380 --> 01:13:14,560
Any source that used to work here?

1660
01:13:19,140 --> 01:13:19,580
Fuck!

1661
01:13:20,020 --> 01:13:21,340
Keep your voice down.

1662
01:13:21,720 --> 01:13:23,540
I have a meeting with
Horwitz at six tonight.

1663
01:13:24,040 --> 01:13:24,860
He's coming here.

1664
01:13:25,440 --> 01:13:28,040
Just him and me on background
and that's when I'll know more.

1665
01:13:28,460 --> 01:13:29,180
Six tonight?

1666
01:13:29,360 --> 01:13:30,080
Six o'clock.

1667
01:13:33,640 --> 01:13:36,000
Let's get back to work.

1668
01:13:45,370 --> 01:13:46,910
What was that about
Instagram and mental health?

1669
01:13:48,290 --> 01:13:48,790
Hmm?

1670
01:13:49,510 --> 01:13:52,290
When he listed what the journals got,
he said Instagram and mental health.

1671
01:13:53,570 --> 01:13:54,070
Nothing.

1672
01:13:55,030 --> 01:13:58,010
We're aware of the problem
and we're working on it.

1673
01:13:58,330 --> 01:13:58,950
And MSI?

1674
01:14:03,560 --> 01:14:05,200
I am not a sheep.

1675
01:14:05,880 --> 01:14:06,720
I'm not a sheep.

1676
01:14:07,260 --> 01:14:08,280
Show me the law.

1677
01:14:08,980 --> 01:14:10,000
Do your research.

1678
01:14:10,540 --> 01:14:10,820
I'm not a sheep.

1679
01:14:10,820 --> 01:14:11,020
I don't know.

1680
01:14:11,180 --> 01:14:11,860
Do your research.

1681
01:14:12,080 --> 01:14:12,800
Show me the law.

1682
01:14:12,920 --> 01:14:13,740
The federal or state law.

1683
01:14:13,740 --> 01:14:14,800
The store is the right...

1684
01:14:14,800 --> 01:14:16,020
Do your research.

1685
01:14:16,420 --> 01:14:16,720
Ma'am.

1686
01:14:16,800 --> 01:14:20,720
Show me the federal or state statute
that requires me to wear a mask.

1687
01:14:21,040 --> 01:14:21,560
Ma'am.

1688
01:14:21,740 --> 01:14:22,300
The store is the right...

1689
01:14:22,300 --> 01:14:23,620
Show me the statute.

1690
01:14:24,140 --> 01:14:24,480
Ma'am.

1691
01:14:24,520 --> 01:14:25,720
I have my purse in my purse.

1692
01:14:25,840 --> 01:14:26,580
You can have it.

1693
01:14:26,680 --> 01:14:27,520
You are a sheep.

1694
01:14:27,840 --> 01:14:28,680
You can have it.

1695
01:15:01,920 --> 01:15:03,360
You don't let me fly.

1696
01:15:10,020 --> 01:15:10,420
Hi.

1697
01:15:11,640 --> 01:15:12,140
Can I come in?

1698
01:15:12,960 --> 01:15:13,520
I'm tested.

1699
01:15:14,480 --> 01:15:14,720
Sure.

1700
01:15:20,220 --> 01:15:22,300
I didn't even know you knew where I lived.

1701
01:15:22,680 --> 01:15:23,420
I live in this building.

1702
01:15:23,580 --> 01:15:25,200
We just never run into each other.

1703
01:15:27,320 --> 01:15:29,720
Sorry I keep it so hot in here.

1704
01:15:30,620 --> 01:15:31,680
You know why.

1705
01:15:37,500 --> 01:15:40,620
Frances, at that goodbye party, you showed
me the letter you were going to send.

1706
01:15:42,160 --> 01:15:43,360
It was on your screen.

1707
01:15:47,350 --> 01:15:47,790
Okay.

1708
01:15:47,790 --> 01:15:50,190
You said,
we're playing with kerosene and matches.

1709
01:15:51,470 --> 01:15:53,390
In the letter on your screen that night.

1710
01:15:54,670 --> 01:15:57,130
And that was the blind
quote in the journal story.

1711
01:15:57,330 --> 01:15:58,450
You're working with Jeff Horwitz.

1712
01:16:00,130 --> 01:16:00,610
No.

1713
01:16:01,230 --> 01:16:01,610
Morgan.

1714
01:16:02,470 --> 01:16:04,810
You and I don't know each other very well.

1715
01:16:04,850 --> 01:16:05,510
I can explain all of this.

1716
01:16:05,510 --> 01:16:09,105
If you found out there was a recent
internal study done on the effects of

1717
01:16:09,147 --> 01:16:12,683
Instagram on teenage girls with
body image issues, which is all of them,

1718
01:16:12,683 --> 01:16:15,111
what would be an acceptable
percentage of that test

1719
01:16:15,153 --> 01:16:17,810
population whose issues were
found to have gotten worse?

1720
01:16:18,450 --> 01:16:22,450
Anxiety, depression, and suicidal thoughts
as a result of time spent on the platform.

1721
01:16:25,820 --> 01:16:29,908
What would be an acceptable
percentage for you of teenage girls whose

1722
01:16:29,950 --> 01:16:34,020
body image issues got worse as a
result of their time on our website?

1723
01:16:40,700 --> 01:16:41,400
2%?

1724
01:16:45,000 --> 01:16:45,560
1%.

1725
01:16:48,100 --> 01:16:48,660
32%.

1726
01:16:52,240 --> 01:16:52,780
That study.

1727
01:16:56,600 --> 01:16:57,319
This one.

1728
01:16:59,660 --> 01:17:01,200
Please give this to your friend.

1729
01:17:03,470 --> 01:17:05,230
Before they start
marketing Instagram kids.

1730
01:18:02,010 --> 01:18:03,500
There's an explanation for this.

1731
01:18:05,410 --> 01:18:07,810
Have you considered that your camouflage
might be drawing more attention?

1732
01:18:07,810 --> 01:18:08,250
The same thing.

1733
01:18:09,790 --> 01:18:10,210
Okay.

1734
01:18:10,710 --> 01:18:13,950
For the life of me,
I couldn't remember what hotel this was.

1735
01:18:13,950 --> 01:18:15,230
That's why I didn't call first.

1736
01:18:15,890 --> 01:18:18,990
Marriott, Moda, Hilton, Hyatt,
Embassy Suites, Doubletree.

1737
01:18:19,230 --> 01:18:20,450
I couldn't remember.

1738
01:18:20,930 --> 01:18:22,530
I only knew where it was.

1739
01:18:23,030 --> 01:18:24,050
And I gave back the phone.

1740
01:18:24,730 --> 01:18:25,830
And I parked down the hill.

1741
01:18:26,210 --> 01:18:26,830
And it's raining.

1742
01:18:26,910 --> 01:18:27,150
You alright?

1743
01:18:27,510 --> 01:18:28,490
Well, I look ridiculous.

1744
01:18:29,950 --> 01:18:31,850
I should have called that out, I guess.

1745
01:18:37,140 --> 01:18:38,520
What's that guy so happy about?

1746
01:18:38,980 --> 01:18:39,200
Hmm?

1747
01:18:39,840 --> 01:18:41,980
The one who just punched
the air in front of him.

1748
01:18:42,480 --> 01:18:43,440
Why is he so happy?

1749
01:18:45,060 --> 01:18:46,200
It's a replay.

1750
01:18:46,860 --> 01:18:49,160
He hit a 30-foot jump shot to
tie the game in the last second.

1751
01:18:49,640 --> 01:18:50,160
Is everything okay?

1752
01:18:50,560 --> 01:18:51,420
Just a tie?

1753
01:18:51,520 --> 01:18:52,520
He's that happy for a tie?

1754
01:18:53,300 --> 01:18:54,180
They go into overtime.

1755
01:18:55,500 --> 01:18:56,480
Did he win in overtime?

1756
01:18:58,160 --> 01:18:59,740
We'll see if the game's not over.

1757
01:19:01,840 --> 01:19:03,900
I can't remember ever being that happy.

1758
01:19:04,860 --> 01:19:06,060
Have you ever been that happy?

1759
01:19:06,400 --> 01:19:07,900
It's the guy who punched the air.

1760
01:19:08,880 --> 01:19:09,980
I've never been that happy.

1761
01:19:11,620 --> 01:19:14,600
I'm the girl in class with her hand raised
that nobody wants the teacher to call on.

1762
01:19:14,600 --> 01:19:18,980
I should have just
stopped raising my hand.

1763
01:19:22,780 --> 01:19:23,340
You wanna sit?

1764
01:19:23,520 --> 01:19:23,940
Downstream MSI.

1765
01:19:24,680 --> 01:19:25,720
I don't know what that is.

1766
01:19:25,980 --> 01:19:26,960
Oh shit, you do not.

1767
01:19:27,000 --> 01:19:28,000
What happened out there?

1768
01:19:28,540 --> 01:19:30,732
Downstream MSI is the
avalanche for follow-on

1769
01:19:30,774 --> 01:19:32,520
activity that makes
a post go viral.

1770
01:19:32,660 --> 01:19:33,020
Okay.

1771
01:19:33,200 --> 01:19:33,760
Just listen.

1772
01:19:34,360 --> 01:19:37,500
In the beginning, the best thing
you could do was like a post.

1773
01:19:37,620 --> 01:19:39,960
If you liked a post,
we'd show you more things like that.

1774
01:19:40,680 --> 01:19:42,880
Then two years ago, we optimized for MSI.

1775
01:19:44,800 --> 01:19:45,640
Here's what changed.

1776
01:19:46,260 --> 01:19:49,260
Emoji responses will be worth
five times as much as a like.

1777
01:19:49,800 --> 01:19:52,340
Comments will be worth
15 times as much as a like.

1778
01:19:52,520 --> 01:19:56,300
And reshares will be
worth 30 times as much.

1779
01:19:56,600 --> 01:19:58,880
The algorithm wants to show you content.

1780
01:19:59,020 --> 01:19:59,580
They're gonna reshare.

1781
01:19:59,780 --> 01:20:00,980
It wants that badly.

1782
01:20:01,380 --> 01:20:05,560
The algorithm shift is easily positioned
as an adjustment that's good for people.

1783
01:20:06,120 --> 01:20:06,980
Not good for Facebook.

1784
01:20:09,010 --> 01:20:10,150
Now, I wanna be clear.

1785
01:20:10,570 --> 01:20:13,066
By making these changes,
I expect the time people spend

1786
01:20:13,108 --> 01:20:15,690
on Facebook and some measures
of engagement will go down.

1787
01:20:15,690 --> 01:20:17,750
Can you guess what the problem is?

1788
01:20:18,910 --> 01:20:23,490
By prioritizing content that gets
reshared at 30 times the power of a like?

1789
01:20:23,770 --> 01:20:24,190
Wait.

1790
01:20:24,490 --> 01:20:24,810
Raya.

1791
01:20:24,810 --> 01:20:26,170
No, wait.

1792
01:20:26,770 --> 01:20:29,590
Ma, we know what gets reshared the most.

1793
01:20:29,810 --> 01:20:30,030
Raya.

1794
01:20:30,230 --> 01:20:31,110
We already know.

1795
01:20:31,570 --> 01:20:32,130
Outrage bait.

1796
01:20:32,190 --> 01:20:32,910
We already know.

1797
01:20:32,990 --> 01:20:33,290
Raya.

1798
01:20:33,610 --> 01:20:35,890
We have God knows
how many internal studies

1799
01:20:35,932 --> 01:20:37,830
showing what gets
reshared the most.

1800
01:20:38,130 --> 01:20:39,090
We already know.

1801
01:20:39,410 --> 01:20:40,150
Jesus Christ.

1802
01:20:41,130 --> 01:20:41,370
Yeah.

1803
01:20:41,370 --> 01:20:45,340
At a time when we're trying to address
misinformation, hyper-partisanship,

1804
01:20:45,382 --> 01:20:48,430
hate speech, you're going
to amplify and turbo-charge it.

1805
01:20:48,470 --> 01:20:49,190
He's right, Raya.

1806
01:20:49,250 --> 01:20:49,830
You're not supposed to.

1807
01:20:49,830 --> 01:20:52,570
It's antithetical, David,
to connecting people.

1808
01:20:52,910 --> 01:20:55,090
Which, as I understand,
was the whole use of it.

1809
01:20:55,390 --> 01:20:56,570
It's a public company.

1810
01:20:56,590 --> 01:20:57,390
We have studies.

1811
01:20:58,190 --> 01:20:58,990
Clear as day.

1812
01:20:59,010 --> 01:20:59,230
We're a court board.

1813
01:21:00,610 --> 01:21:01,050
What?

1814
01:21:02,390 --> 01:21:03,310
We're a court board.

1815
01:21:03,610 --> 01:21:05,390
We don't control what people pin to it.

1816
01:21:07,130 --> 01:21:08,910
But you can, right?

1817
01:21:11,410 --> 01:21:12,550
The debate is over.

1818
01:21:13,430 --> 01:21:14,730
I want to optimize for MSI.

1819
01:21:15,250 --> 01:21:18,470
Jesus, Francis, somewhere in that computer
is evidence that senior leadership knew.

1820
01:21:18,550 --> 01:21:21,950
That he knew that the things
most likely to be reshared are...

1821
01:21:21,950 --> 01:21:22,970
Anything that makes you angry.

1822
01:21:28,200 --> 01:21:29,240
That's just something that happened.

1823
01:21:31,740 --> 01:21:32,480
I got it.

1824
01:21:32,560 --> 01:21:32,820
It's okay.

1825
01:21:52,700 --> 01:21:53,660
He's gone.

1826
01:21:55,120 --> 01:21:55,840
Room service.

1827
01:21:55,940 --> 01:21:56,500
I ordered dinner.

1828
01:21:57,240 --> 01:21:57,680
Relax.

1829
01:21:57,960 --> 01:21:58,320
It's okay.

1830
01:22:04,800 --> 01:22:06,631
In your experience,
how hard is it to get

1831
01:22:06,673 --> 01:22:08,900
powerful people to change
something they're doing?

1832
01:22:10,240 --> 01:22:11,800
When it's about money, it's hard.

1833
01:22:12,820 --> 01:22:13,160
Yeah.

1834
01:22:13,320 --> 01:22:17,040
But when it's not about money,
it's really hard.

1835
01:22:18,840 --> 01:22:20,300
You have to cause pain.

1836
01:22:21,980 --> 01:22:22,880
You have to make it hurt.

1837
01:22:25,380 --> 01:22:26,680
I quit my job today.

1838
01:22:28,160 --> 01:22:29,240
You quit your job?

1839
01:22:29,240 --> 01:22:31,420
I don't take their money while
I'm stealing their documents.

1840
01:22:32,660 --> 01:22:34,600
I lose access midnight, Friday.

1841
01:22:34,880 --> 01:22:37,040
So we have 102 hours to get everything.

1842
01:22:37,520 --> 01:22:39,360
How much do you think there is on MSI?

1843
01:22:39,680 --> 01:22:39,920
No.

1844
01:22:40,220 --> 01:22:42,420
I need everything.

1845
01:22:44,020 --> 01:22:46,315
This is a study that
hasn't been made

1846
01:22:46,357 --> 01:22:49,000
public of Instagram
and Team Mental Health.

1847
01:22:50,160 --> 01:22:54,460
There's also going to be evidence
of drug cartels and drug traffickers.

1848
01:22:55,680 --> 01:22:56,840
Human traffickers.

1849
01:22:58,300 --> 01:22:59,820
You guys are going to need more ink.

1850
01:23:02,080 --> 01:23:02,800
102 hours.

1851
01:23:03,360 --> 01:23:06,900
If I work here, it'll save time
running back and forth with the phone.

1852
01:23:09,960 --> 01:23:10,680
Sydney Carton.

1853
01:23:12,740 --> 01:23:15,080
It's the name of the
hero in Tale of Two Cities.

1854
01:23:17,460 --> 01:23:18,720
They chop his head off.

1855
01:23:18,880 --> 01:23:20,340
See, this is what I'm talking about.

1856
01:23:20,360 --> 01:23:20,620
I get it.

1857
01:23:20,800 --> 01:23:21,320
Let's go to work.

1858
01:23:28,060 --> 01:23:29,040
Don't say users.

1859
01:23:29,440 --> 01:23:29,900
Say people.

1860
01:23:30,400 --> 01:23:31,500
Don't say humans.

1861
01:23:31,740 --> 01:23:33,440
It sounds like you're
running an experiment.

1862
01:23:34,020 --> 01:23:35,960
Blair, you have one job.

1863
01:23:36,040 --> 01:23:38,120
To find a necktie for this man here.

1864
01:23:38,200 --> 01:23:39,180
It's not as simple as it seems.

1865
01:23:39,320 --> 01:23:41,700
It can't possibly be more
complicated than it seems.

1866
01:23:41,940 --> 01:23:42,520
You'd be surprised.

1867
01:23:42,580 --> 01:23:43,680
I'd be thunderstruck.

1868
01:23:44,000 --> 01:23:44,340
Blue.

1869
01:23:44,500 --> 01:23:44,920
We trade.

1870
01:23:45,720 --> 01:23:46,520
Different blue.

1871
01:23:46,840 --> 01:23:47,120
Okay.

1872
01:23:47,800 --> 01:23:48,240
Feel.

1873
01:23:48,820 --> 01:23:49,180
Felt.

1874
01:23:49,560 --> 01:23:49,860
Found.

1875
01:23:50,580 --> 01:23:51,820
Acknowledge how people feel.

1876
01:23:52,240 --> 01:23:54,160
Acknowledge that others
have felt the same way.

1877
01:23:54,420 --> 01:23:57,100
And share what Facebook
has found and is doing about it.

1878
01:23:57,160 --> 01:23:58,560
Yeah, in fact, check political ads.

1879
01:23:58,560 --> 01:24:00,340
We are past that now.

1880
01:24:00,420 --> 01:24:01,060
Then go back to it.

1881
01:24:01,080 --> 01:24:02,560
This isn't the meeting where we do this.

1882
01:24:02,700 --> 01:24:03,540
Facts are subjected.

1883
01:24:03,800 --> 01:24:04,300
No, they're not.

1884
01:24:04,460 --> 01:24:05,360
They are, actually.

1885
01:24:05,560 --> 01:24:06,000
They are.

1886
01:24:06,660 --> 01:24:09,133
What if a political ad said
that a president created six

1887
01:24:09,175 --> 01:24:11,820
million jobs, including a half
a million manufacturing jobs?

1888
01:24:12,120 --> 01:24:16,166
To fact-check that, you'd have to determine whether
that was net or gross, whether the active voice

1889
01:24:16,208 --> 01:24:20,580
claiming causation was appropriate, and whether the
job growth stemmed from pre-existing economic momentum.

1890
01:24:20,740 --> 01:24:21,740
Bureau of Labor Statistics.

1891
01:24:22,320 --> 01:24:22,460
Stop.

1892
01:24:22,900 --> 01:24:23,480
Go with that.

1893
01:24:24,160 --> 01:24:24,460
Mark.

1894
01:24:24,640 --> 01:24:25,040
Enough!

1895
01:24:27,100 --> 01:24:29,540
You've been at me all morning,
and I'm done.

1896
01:24:30,720 --> 01:24:34,540
People around here understand that when
I say no, that's the end of the debate.

1897
01:24:35,820 --> 01:24:38,020
I'm not two years out of a
dorm room anymore, Charlie.

1898
01:24:38,160 --> 01:24:38,800
Look around.

1899
01:24:39,640 --> 01:24:40,680
Okay, guys.

1900
01:24:40,780 --> 01:24:41,140
Dammit.

1901
01:24:41,420 --> 01:24:41,740
Well, look.

1902
01:24:41,780 --> 01:24:42,980
You're acting like a jilted lover.

1903
01:24:43,320 --> 01:24:43,980
Charlie, you are.

1904
01:24:44,080 --> 01:24:44,520
I remember that.

1905
01:24:45,020 --> 01:24:46,160
When you were briefing against me.

1906
01:24:46,340 --> 01:24:47,000
We met once.

1907
01:24:47,140 --> 01:24:48,820
We met once a week,
every week for three years.

1908
01:24:48,840 --> 01:24:50,060
Once, like, once upon a time.

1909
01:24:50,460 --> 01:24:51,460
You gave me advice.

1910
01:24:51,600 --> 01:24:52,380
I took some of it.

1911
01:24:52,460 --> 01:24:52,880
All of it.

1912
01:24:52,900 --> 01:24:53,340
Some of it.

1913
01:24:53,340 --> 01:24:54,160
Did you sell to Yahoo?

1914
01:24:54,340 --> 01:24:54,720
I didn't.

1915
01:24:54,780 --> 01:24:55,780
You're welcome, but that doesn't...

1916
01:24:55,780 --> 01:24:58,600
You committed a pretty stunning act of
betrayal, and now we don't meet anymore.

1917
01:24:58,660 --> 01:25:01,120
Oh, I left when you started
commoditizing gullibility.

1918
01:25:02,060 --> 01:25:03,020
And so I lost a ton of money.

1919
01:25:03,480 --> 01:25:04,591
And I'm troubled that
you think that that's

1920
01:25:04,633 --> 01:25:05,600
something I should
find embarrassing.

1921
01:25:05,900 --> 01:25:06,400
Sure, if you see.

1922
01:25:06,680 --> 01:25:08,360
Do you know what the three
most popular posts were yesterday?

1923
01:25:09,540 --> 01:25:09,860
No.

1924
01:25:10,100 --> 01:25:11,200
Two of them were factually absurd.

1925
01:25:11,400 --> 01:25:12,180
One of them was perverse.

1926
01:25:12,400 --> 01:25:14,000
All three were hysterical and stupid.

1927
01:25:14,180 --> 01:25:15,740
And none of them had
any news value at all.

1928
01:25:15,760 --> 01:25:17,880
Those people are perverse,
hysterical, and stupid, Charlie.

1929
01:25:17,920 --> 01:25:19,240
That's not me posting that shit.

1930
01:25:19,700 --> 01:25:20,740
But aren't you a little embarrassed?

1931
01:25:21,080 --> 01:25:22,660
We don't meet anymore,
so I don't know why you're here.

1932
01:25:22,660 --> 01:25:24,340
I'm here to tell you
fact-check political ads.

1933
01:25:24,400 --> 01:25:25,260
Well, I'm here to say no.

1934
01:25:25,400 --> 01:25:26,360
It's impossible, Charlie.

1935
01:25:26,820 --> 01:25:27,860
At scale, it's impossible.

1936
01:25:28,280 --> 01:25:29,540
Expecting real-time vetting?

1937
01:25:30,020 --> 01:25:32,042
Millions of political ads across
diverse electoral systems

1938
01:25:32,084 --> 01:25:34,180
in a hundred different
languages simply isn't a possibility.

1939
01:25:34,200 --> 01:25:35,340
You're going to sell fewer ads.

1940
01:25:36,100 --> 01:25:36,880
That's all.

1941
01:25:37,600 --> 01:25:40,460
You're going to sell fewer ads, but you're
not going to care, because political

1942
01:25:40,502 --> 01:25:43,220
advertising accounts for less than
one-half of one percent of your revenue.

1943
01:25:43,720 --> 01:25:46,878
A fraction that can more than be made up
for in the goodwill that comes from people

1944
01:25:46,920 --> 01:25:50,080
knowing that a political advertisement on
Facebook platforms is factually accurate.

1945
01:25:51,220 --> 01:25:53,220
Change a zero to a one or a one to a zero.

1946
01:25:53,340 --> 01:25:54,080
Just do it.

1947
01:25:55,320 --> 01:25:55,720
You finished?

1948
01:25:56,640 --> 01:26:01,481
Or is it possible that the politicians who
stand to benefit the most from misinformation

1949
01:26:01,523 --> 01:26:05,800
are also the ones most likely to create
a more relaxed regulatory environment?

1950
01:26:08,680 --> 01:26:10,900
The ones least likely
to reform Section 230?

1951
01:26:12,080 --> 01:26:13,820
It's a business, Charlie.

1952
01:26:14,860 --> 01:26:16,420
You know why we don't fact-check ads?

1953
01:26:16,920 --> 01:26:17,980
It's because we don't have to.

1954
01:26:18,540 --> 01:26:19,140
Are you new?

1955
01:26:28,410 --> 01:26:28,830
All right.

1956
01:26:31,950 --> 01:26:33,190
Body language, Mark.

1957
01:26:34,090 --> 01:26:36,810
Start with a gentle nod
to show engagement.

1958
01:26:38,310 --> 01:26:40,490
Let me see it now,
whilst I'm talking to you.

1959
01:26:41,110 --> 01:26:43,150
Yeah, not so much, a little softer.

1960
01:26:45,600 --> 01:26:45,840
Yeah.

1961
01:26:46,360 --> 01:26:47,840
We're switching in as tied, are we not?

1962
01:26:48,160 --> 01:26:48,840
Shed the fat.

1963
01:26:51,440 --> 01:26:52,700
What's going on back there?

1964
01:26:56,960 --> 01:26:57,400
What?

1965
01:26:58,900 --> 01:26:59,520
They need Mark.

1966
01:27:00,140 --> 01:27:02,300
Forget the Wall Street Journal,
I can't today.

1967
01:27:02,660 --> 01:27:04,100
No, it's the Capitol.

1968
01:27:05,060 --> 01:27:05,920
What's happened at the Capitol?

1969
01:27:06,540 --> 01:27:07,920
They've made contact with the police.

1970
01:27:09,480 --> 01:27:10,500
It's been declared a riot.

1971
01:27:20,150 --> 01:27:21,150
Are you seeing this?

1972
01:27:24,090 --> 01:27:26,130
They just put out an agency-wide bulletin.

1973
01:27:26,290 --> 01:27:28,610
Anyone with a badge and
a gun will set up an IPOC.

1974
01:27:28,910 --> 01:27:29,250
A what?

1975
01:27:29,570 --> 01:27:32,110
Stands for Integrated
Product Officer War Room.

1976
01:27:35,370 --> 01:27:38,488
The European political
parties are telling us the change

1977
01:27:38,530 --> 01:27:41,410
to MSI forced them to
produce more negative content.

1978
01:27:43,410 --> 01:27:45,230
Here in this room,
you haven't been tested.

1979
01:27:45,650 --> 01:27:46,750
You need to be wearing a mask.

1980
01:27:48,190 --> 01:27:51,750
We're going to put the fifth in confidence
model for the hate speech demotion.

1981
01:27:52,250 --> 01:27:53,570
The rioters are talking to each other.

1982
01:27:53,870 --> 01:27:55,790
We need to review this
PR in the next five minutes.

1983
01:27:56,310 --> 01:27:57,490
We're going to need
to play feed this room.

1984
01:27:57,990 --> 01:28:00,710
We're just waiting for
private approval to do 100%.

1985
01:28:00,710 --> 01:28:02,010
Are we going for the 100X threshold?

1986
01:28:02,070 --> 01:28:02,750
100X for the threshold?

1987
01:28:02,970 --> 01:28:03,530
Somebody talk to me.

1988
01:28:03,709 --> 01:28:04,610
That's a question for Zach.

1989
01:28:10,310 --> 01:28:14,150
Cross-check allows elite
users to post without moderation.

1990
01:28:14,310 --> 01:28:15,770
Who qualifies as an elite user?

1991
01:28:16,730 --> 01:28:17,530
That's the problem.

1992
01:28:20,810 --> 01:28:23,170
I need Jordan, and I need...

1993
01:28:23,910 --> 01:28:25,190
We let him keep posting.

1994
01:28:32,850 --> 01:28:34,470
He's a civic president.

1995
01:28:35,890 --> 01:28:43,210
I didn't teach any math at your school.

1996
01:28:43,370 --> 01:28:47,810
Did you go to a Baptist school where
math was like witchcraft or dancing?

1997
01:28:47,850 --> 01:28:48,970
I went to a regular school.

1998
01:28:49,190 --> 01:28:49,830
Keep up.

1999
01:28:50,390 --> 01:28:52,230
Look at the MQ dashboard now.

2000
01:28:52,590 --> 01:28:54,590
More and more users are
getting massive distribution.

2001
01:28:54,870 --> 01:28:56,690
MSI changes directly to production.

2002
01:28:56,930 --> 01:28:57,430
We can't wait.

2003
01:28:59,690 --> 01:29:01,890
Hey, buddy.

2004
01:29:05,270 --> 01:29:06,250
It needs tighter filtering.

2005
01:29:07,350 --> 01:29:08,090
This is our business.

2006
01:29:08,090 --> 01:29:09,770
We have to tighten the filtering.

2007
01:29:10,270 --> 01:29:12,810
The effort to attract pre-change
is going beyond Instagram.

2008
01:29:13,070 --> 01:29:14,390
You're going to want to see this document.

2009
01:29:21,640 --> 01:29:23,000
Documentation on all 60 key metrics.

2010
01:29:23,100 --> 01:29:24,520
Insating any key metrics for these pages.

2011
01:29:24,920 --> 01:29:25,340
Demoting all key metrics.

2012
01:29:25,340 --> 01:29:26,660
Disable comments from high-risk groups.

2013
01:29:26,760 --> 01:29:26,960
Yes.

2014
01:29:27,100 --> 01:29:27,620
Re-post it again.

2015
01:29:29,660 --> 01:29:32,520
Is he telling them to disperse?

2016
01:29:33,180 --> 01:29:39,920
We judge the risk of fake positive
outweighs the benefits of automation.

2017
01:29:40,020 --> 01:29:40,840
That's internal policy.

2018
01:29:41,480 --> 01:29:43,966
So the risk of incitement
isn't as bad as the

2019
01:29:44,008 --> 01:29:46,480
risk of blowback if they remove a post,
yeah?

2020
01:29:49,580 --> 01:29:49,780
Frances?

2021
01:30:10,350 --> 01:30:11,130
Use my name.

2022
01:30:11,170 --> 01:30:11,930
You don't want to do that.

2023
01:30:12,030 --> 01:30:14,870
This would all have more weight
if I wasn't anonymous, right?

2024
01:30:15,170 --> 01:30:18,630
When this happens,
I tell my sources to take 24 hours.

2025
01:30:18,630 --> 01:30:21,510
As soon as you publish, they're
going to narrow it down to five people.

2026
01:30:21,750 --> 01:30:24,292
With this combination of documents,
the way they

2027
01:30:24,334 --> 01:30:26,810
trace it,
I cannot explain it to you because...

2028
01:30:26,810 --> 01:30:27,230
I'm stupid.

2029
01:30:27,370 --> 01:30:29,550
...how dumb you are,
but they are going to know that it was me.

2030
01:30:30,530 --> 01:30:33,990
So it would have more
weight if it wasn't anonymous.

2031
01:30:35,850 --> 01:30:37,750
How many times have you
told me you love your job?

2032
01:30:39,130 --> 01:30:40,350
You've got to cause pain, right?

2033
01:30:41,590 --> 01:30:42,290
It's got to hurt.

2034
01:30:44,490 --> 01:30:44,970
Take...

2035
01:30:44,970 --> 01:30:48,900
I don't need 24 hours.

2036
01:30:49,300 --> 01:30:49,960
Use my name.

2037
01:30:50,140 --> 01:30:50,800
I'm on the record.

2038
01:30:53,370 --> 01:30:54,250
I'm taking dinner orders.

2039
01:30:54,670 --> 01:30:56,770
Royal salmon with a nice Dijon aise.

2040
01:30:57,630 --> 01:30:58,110
Hamburger.

2041
01:30:59,710 --> 01:31:00,230
Uh, guys?

2042
01:31:01,590 --> 01:31:02,470
Come here a second.

2043
01:31:02,630 --> 01:31:03,690
I want you to meet Frances.

2044
01:31:04,990 --> 01:31:07,230
It's Evelyn and Zach,
the interns I was telling you about.

2045
01:31:07,530 --> 01:31:08,610
It's nice to see me.

2046
01:31:09,070 --> 01:31:09,590
See you.

2047
01:31:10,270 --> 01:31:10,770
Meet you.

2048
01:31:11,350 --> 01:31:13,850
I'm sorry,
between school and the internship and...

2049
01:31:14,930 --> 01:31:15,250
Him.

2050
01:31:15,670 --> 01:31:15,870
Him.

2051
01:31:16,450 --> 01:31:18,310
Yeah, there hasn't been much sleep.

2052
01:31:18,529 --> 01:31:20,810
It turns out we ran the
same experiment as you.

2053
01:31:21,150 --> 01:31:23,250
Fake account, fictional woman named Carol.

2054
01:31:23,710 --> 01:31:25,370
We got pretty much the same result.

2055
01:31:25,830 --> 01:31:27,450
I'm being recruited by the Idaho militia.

2056
01:31:28,350 --> 01:31:28,890
We're in here.

2057
01:31:30,070 --> 01:31:30,510
Okay.

2058
01:31:33,220 --> 01:31:33,560
Frances.

2059
01:31:36,120 --> 01:31:36,880
You're cool.

2060
01:31:38,520 --> 01:31:40,080
Uh, I think you're mistaken.

2061
01:31:40,680 --> 01:31:41,080
I'm not.

2062
01:31:45,600 --> 01:31:47,100
Pretty sure I friended Carol.

2063
01:31:48,200 --> 01:31:49,500
Everybody, this is Fred.

2064
01:31:50,540 --> 01:31:51,120
And Frances.

2065
01:31:52,160 --> 01:31:54,040
I'm Jeff's editor, Andy Butler.

2066
01:31:54,220 --> 01:31:54,420
Hi.

2067
01:31:54,440 --> 01:31:55,240
Christina McCann.

2068
01:31:55,980 --> 01:31:56,460
Christina.

2069
01:31:56,820 --> 01:31:57,180
Tom Dash.

2070
01:31:57,340 --> 01:31:57,920
Good to meet you.

2071
01:31:59,120 --> 01:31:59,600
Police.

2072
01:31:59,980 --> 01:32:02,080
Thank you for coming in to speak with us.

2073
01:32:02,340 --> 01:32:04,060
I understand you've been
working around the clock for a while.

2074
01:32:04,640 --> 01:32:05,040
Uh, yeah.

2075
01:32:05,140 --> 01:32:05,920
It's like your interns.

2076
01:32:06,280 --> 01:32:07,200
I just need some sleep.

2077
01:32:08,220 --> 01:32:09,160
You need some lawyers.

2078
01:32:10,120 --> 01:32:12,120
Have you considered
seeking whistleblower status?

2079
01:32:12,300 --> 01:32:13,420
People don't hire whistleblowers.

2080
01:32:13,420 --> 01:32:15,060
Her days in tech would be over.

2081
01:32:15,180 --> 01:32:16,020
Have you considered it?

2082
01:32:16,160 --> 01:32:16,340
No.

2083
01:32:16,780 --> 01:32:17,160
I have.

2084
01:32:17,420 --> 01:32:18,240
No, no, no, no.

2085
01:32:18,240 --> 01:32:20,180
It's one thing to go on the record.

2086
01:32:20,300 --> 01:32:23,600
She's going to get sued into small pieces
if she doesn't get protective status.

2087
01:32:24,060 --> 01:32:25,649
Well,
to get whistleblower protection, you

2088
01:32:25,691 --> 01:32:27,320
need to testify in
front of a federal body.

2089
01:32:28,100 --> 01:32:28,460
Congress.

2090
01:32:29,180 --> 01:32:29,760
In person.

2091
01:32:31,600 --> 01:32:32,180
You want to do that?

2092
01:32:34,330 --> 01:32:34,610
No.

2093
01:32:34,850 --> 01:32:35,030
Right.

2094
01:32:35,130 --> 01:32:37,070
Someone's going to have
to explain all of this to them.

2095
01:32:37,530 --> 01:32:39,070
I had to explain it all to you.

2096
01:32:39,890 --> 01:32:40,590
A lot.

2097
01:32:41,470 --> 01:32:43,790
Someone's going to have
to explain all of this to them.

2098
01:32:43,790 --> 01:32:44,330
Christina.

2099
01:32:44,330 --> 01:32:46,526
I work for the Wall Street Journal,
so my

2100
01:32:46,568 --> 01:32:48,910
credit as a free market
capitalist is solid.

2101
01:32:49,250 --> 01:32:50,930
And even I think this needs
government intervention.

2102
01:32:51,110 --> 01:32:52,170
Congress has to pass some laws.

2103
01:32:52,410 --> 01:32:52,630
Pronto.

2104
01:32:52,750 --> 01:32:54,410
You'd be testifying on television.

2105
01:32:54,890 --> 01:32:55,130
Okay?

2106
01:32:55,230 --> 01:32:55,990
There would be press.

2107
01:32:56,070 --> 01:32:56,730
We're the press, Jeff.

2108
01:32:56,950 --> 01:32:58,430
And the internet would
have its way with you.

2109
01:32:59,130 --> 01:33:00,210
You'll be taken out for a dance.

2110
01:33:00,490 --> 01:33:00,790
I know.

2111
01:33:01,870 --> 01:33:03,170
Sort of a fitting punishment.

2112
01:33:03,610 --> 01:33:04,590
Why do you need to be punished?

2113
01:33:05,850 --> 01:33:08,710
You spent the last year telling me to
take some responsibility for the code.

2114
01:33:08,730 --> 01:33:09,730
I was being manipulative.

2115
01:33:09,830 --> 01:33:10,530
She pays me to be.

2116
01:33:10,650 --> 01:33:11,210
Not very much.

2117
01:33:11,490 --> 01:33:11,970
Look, Frances.

2118
01:33:11,970 --> 01:33:13,670
I've already spoken to Whistleblower 8.

2119
01:33:13,790 --> 01:33:14,010
What?

2120
01:33:14,450 --> 01:33:15,710
They're going to set me up with the SEC.

2121
01:33:15,850 --> 01:33:16,450
God damn it.

2122
01:33:24,280 --> 01:33:24,580
Hey, guys.

2123
01:33:24,660 --> 01:33:26,420
Frances and I are going
to talk alone for a minute.

2124
01:33:38,730 --> 01:33:38,990
Hey.

2125
01:33:40,130 --> 01:33:40,550
Yeah?

2126
01:33:42,050 --> 01:33:42,890
This reporting.

2127
01:33:44,950 --> 01:33:46,250
Your work on this.

2128
01:33:46,950 --> 01:33:48,210
You don't have to say something nice.

2129
01:33:48,770 --> 01:33:49,450
Great, thank you.

2130
01:33:49,790 --> 01:33:49,930
Okay.

2131
01:33:54,480 --> 01:33:55,480
That nerd in there.

2132
01:33:57,160 --> 01:33:58,640
She's smarter than any of us.

2133
01:34:00,200 --> 01:34:01,220
She's going to be fine.

2134
01:34:05,700 --> 01:34:07,900
This is what it looks like when it's good.

2135
01:34:16,990 --> 01:34:17,890
Good job, boss.

2136
01:34:23,750 --> 01:34:24,990
You guys should really go home.

2137
01:34:25,630 --> 01:34:27,410
You probably got a
couple hundred documents.

2138
01:34:27,710 --> 01:34:28,770
We'll stay and start indexing them.

2139
01:34:29,110 --> 01:34:33,670
Evelyn and Zach, I have 21,323 documents.

2140
01:34:52,500 --> 01:34:53,020
He's here.

2141
01:34:53,680 --> 01:34:54,520
Send him in and then say.

2142
01:34:57,250 --> 01:34:57,610
Jeff.

2143
01:34:57,830 --> 01:34:58,190
Eddie.

2144
01:34:58,590 --> 01:34:58,750
Yeah.

2145
01:34:59,310 --> 01:34:59,870
Jeff Horowitz.

2146
01:35:00,430 --> 01:35:01,470
This whole meeting is off the record.

2147
01:35:01,670 --> 01:35:01,850
Yeah.

2148
01:35:03,530 --> 01:35:04,190
Someday, huh?

2149
01:35:04,650 --> 01:35:07,292
As soon as the first protester hit
the first cop, I texted my girlfriend

2150
01:35:07,334 --> 01:35:10,090
and told her I had to work late because
we're going to get blamed for this.

2151
01:35:10,990 --> 01:35:12,210
Mark wanted me to give you a message.

2152
01:35:12,990 --> 01:35:13,350
Okay.

2153
01:35:13,450 --> 01:35:16,550
A few months ago, Mark posted
a picture of me riding a hydrofoil.

2154
01:35:16,890 --> 01:35:19,570
New York Times said he was riding
an electric surfboard, but he wasn't.

2155
01:35:19,630 --> 01:35:20,450
It was a hydrofoil.

2156
01:35:21,630 --> 01:35:22,850
Mark would like you to get shit right.

2157
01:35:23,330 --> 01:35:24,390
I don't work for the New York Times.

2158
01:35:24,790 --> 01:35:25,430
He met in general.

2159
01:35:26,690 --> 01:35:28,370
That's the bad press that
he's worried about right now?

2160
01:35:28,450 --> 01:35:29,730
No, he's not worried about that either.

2161
01:35:30,070 --> 01:35:30,990
Teddy, as we discussed on the phone.

2162
01:35:30,990 --> 01:35:32,490
Francis Haugen is your source.

2163
01:35:33,110 --> 01:35:34,190
Was it hard to trace the footprints?

2164
01:35:34,929 --> 01:35:36,070
She didn't have many friends around here.

2165
01:35:36,710 --> 01:35:38,090
I wonder if her motives
will get questioned.

2166
01:35:41,620 --> 01:35:44,307
As we discussed on the phone,
the journal is

2167
01:35:44,349 --> 01:35:47,380
going to publish a series
of investigative pieces.

2168
01:35:47,640 --> 01:35:48,220
Facebook files.

2169
01:35:48,680 --> 01:35:48,860
Yeah.

2170
01:35:49,440 --> 01:35:50,380
I hate alliteration.

2171
01:35:51,360 --> 01:35:55,580
But we have a few questions that
we need you to respond to in 72 hours.

2172
01:35:55,860 --> 01:35:57,220
You know you ruined that girl's life.

2173
01:35:57,760 --> 01:35:59,905
When she gets up in front of Congress,
that'll

2174
01:35:59,947 --> 01:36:01,760
be the last time
anyone hears from her.

2175
01:36:01,940 --> 01:36:03,680
Maybe she'll get a job in an apple store.

2176
01:36:03,980 --> 01:36:04,860
She's going to be fine.

2177
01:36:04,980 --> 01:36:05,180
No.

2178
01:36:06,180 --> 01:36:06,840
She won't be.

2179
01:36:08,120 --> 01:36:10,420
And if that girl didn't have immunity,
I'd walk her to prison.

2180
01:36:10,700 --> 01:36:11,240
Well, she does.

2181
01:36:12,500 --> 01:36:13,400
She's going to testify.

2182
01:36:13,800 --> 01:36:14,640
Congress to the rescue.

2183
01:36:14,760 --> 01:36:15,980
That's a pretty analog solution.

2184
01:36:15,980 --> 01:36:16,920
Teddy.

2185
01:36:17,080 --> 01:36:17,360
Jeff.

2186
01:36:18,160 --> 01:36:19,800
We're twice as big as the
biggest country on Earth.

2187
01:36:20,300 --> 01:36:23,100
When I'm frightened of Congress,
we're post-government around here.

2188
01:36:25,450 --> 01:36:25,790
Please.

2189
01:36:26,730 --> 01:36:28,470
Please let me quote that.

2190
01:36:29,310 --> 01:36:29,630
No.

2191
01:36:30,430 --> 01:36:32,330
Would it be better if I
came back tomorrow?

2192
01:36:34,930 --> 01:36:36,170
Give us a sentence of the questions.

2193
01:36:36,970 --> 01:36:40,030
Why did Facebook shut
down the civic integrity team?

2194
01:36:45,750 --> 01:36:46,470
Go on.

2195
01:36:46,730 --> 01:36:51,159
Why did Facebook ignore FBI warnings
last year about QAnon being a threat

2196
01:36:51,201 --> 01:36:55,610
so that more than 3 million people were
members of QAnon Facebook groups?

2197
01:36:55,910 --> 01:36:56,770
It's bullshit.

2198
01:36:57,890 --> 01:36:58,410
My assistant.

2199
01:36:58,790 --> 01:37:02,246
Why did Facebook algorithms
promote content that undermined

2200
01:37:02,288 --> 01:37:05,610
the country's pandemic
response with lies about vaccines?

2201
01:37:05,730 --> 01:37:06,570
God damn it.

2202
01:37:09,030 --> 01:37:09,850
Anything else?

2203
01:37:10,670 --> 01:37:15,950
Just from my own curiosity, does Facebook
juice the comments under Mark's posts?

2204
01:37:17,010 --> 01:37:19,010
You know,
I think we should do this tomorrow.

2205
01:37:21,220 --> 01:37:22,140
Yeah, that's no problem.

2206
01:37:22,400 --> 01:37:24,060
I'll arrange it with your office.

2207
01:37:24,080 --> 01:37:29,640
But again, insurrection or no
insurrection, you've got 72 hours.

2208
01:37:35,970 --> 01:37:38,350
I don't know what that
fucking girl thinks she's doing.

2209
01:37:40,550 --> 01:37:41,730
She's disrupting.

2210
01:38:17,120 --> 01:38:18,120
She's in here.

2211
01:38:22,780 --> 01:38:23,460
Thanks.

2212
01:38:24,980 --> 01:38:26,340
You only have about a minute.

2213
01:38:32,670 --> 01:38:33,190
Good morning.

2214
01:38:34,570 --> 01:38:35,310
Good morning.

2215
01:38:38,180 --> 01:38:39,760
Have you been in this room before?

2216
01:38:40,940 --> 01:38:41,820
Yeah, I have.

2217
01:38:41,960 --> 01:38:44,020
They told me this room
was used for triage.

2218
01:38:44,560 --> 01:38:46,959
They brought Capitol Police
officers here on makeshift

2219
01:38:47,001 --> 01:38:49,040
stretchers after they'd
been beaten and tased.

2220
01:38:49,880 --> 01:38:52,880
They replaced the carpet because
they couldn't check with the blood out.

2221
01:38:54,020 --> 01:38:54,980
How are you feeling?

2222
01:38:56,760 --> 01:38:57,460
I'm okay.

2223
01:39:01,460 --> 01:39:02,200
You have no gloves.

2224
01:39:04,180 --> 01:39:05,740
I didn't want to look like a freak.

2225
01:39:07,760 --> 01:39:10,220
Before you go out there,
I want to give you some advice.

2226
01:39:11,580 --> 01:39:12,020
Okay.

2227
01:39:15,340 --> 01:39:17,460
Try not to be mean to the U.S. Senate.

2228
01:39:18,580 --> 01:39:19,440
I'm not mean.

2229
01:39:19,960 --> 01:39:21,700
I am a delightful person.

2230
01:39:22,340 --> 01:39:29,196
Sure, I've called you stupid on a number of
occasions to take your job, to rob a reasonable

2231
01:39:29,238 --> 01:39:36,060
brand, but I do think it's remarkable how far
you've gone with how little you have, because

2232
01:39:36,060 --> 01:39:36,160
you're not a freak.

2233
01:39:37,660 --> 01:39:39,220
You're just really mean.

2234
01:39:41,160 --> 01:39:42,020
I'm not mean.

2235
01:39:42,300 --> 01:39:43,240
Like scary mean.

2236
01:39:48,040 --> 01:39:48,940
It's time.

2237
01:40:12,050 --> 01:40:15,490
This committee will be the truth, the
whole truth, and nothing but the truth.

2238
01:40:22,520 --> 01:40:25,640
You should redeploy the
feedboost with the October conflict.

2239
01:40:25,780 --> 01:40:28,160
Did you turn off break
the glass on election day?

2240
01:40:33,770 --> 01:40:34,150
No.

2241
01:40:36,450 --> 01:40:40,710
We need labels on every post that
attempts to delegitimize the election.

2242
01:40:41,170 --> 01:40:43,410
No ambiguity, no soft language.

2243
01:40:44,150 --> 01:40:47,370
We have to say something like
the U.S. has laws and protocols.

2244
01:40:47,430 --> 01:40:48,390
Did you just post a video?

2245
01:40:50,350 --> 01:40:50,650
Mark?

2246
01:40:57,430 --> 01:40:58,090
This is the subcommittee.

2247
01:40:59,270 --> 01:41:00,950
My name is Frances Howkin.

2248
01:41:01,750 --> 01:41:02,910
I used to work for Facebook.

2249
01:41:05,310 --> 01:41:10,750
I joined Facebook because I believe it has
the potential to bring out the best in us.

2250
01:41:11,670 --> 01:41:15,987
But I'm here today because I
believe Facebook's products

2251
01:41:16,029 --> 01:41:20,310
harm children, stoke division,
and weaken our democracy.

2252
01:41:23,170 --> 01:41:29,960
Did you just post another video?

2253
01:41:34,162 --> 01:41:35,454
Take it down.

2254
01:41:40,850 --> 01:41:45,409
It's not a simple matter of certain
social media users being angry

2255
01:41:45,451 --> 01:41:50,050
or unstable, or about one side
being radicalized against the other.

2256
01:41:51,170 --> 01:41:55,325
It's about Facebook
choosing to grow at all costs,

2257
01:41:55,367 --> 01:41:59,150
buying its profits with
our health and safety.

2258
01:42:02,170 --> 01:42:04,490
Brian, need to get the M-Team
started on talking points.

2259
01:42:05,030 --> 01:42:05,670
Sure.

2260
01:42:06,250 --> 01:42:07,350
Any suggestions, Brendan?

2261
01:42:08,050 --> 01:42:17,240
In my time at Facebook,
I came to realize a devastating truth.

2262
01:42:18,720 --> 01:42:23,140
Almost no one outside of Facebook
knows what happens inside of Facebook.

2263
01:42:23,880 --> 01:42:28,006
The documents I've provided to
Congress prove that Facebook has

2264
01:42:28,048 --> 01:42:32,280
repeatedly misled the public
about what its own research reveals.

2265
01:42:33,440 --> 01:42:35,000
About the safety of children.

2266
01:42:35,900 --> 01:42:39,583
About the efficacy of its
artificial intelligence systems

2267
01:42:39,625 --> 01:42:43,220
and its role in spreading
divisive and extreme messages.

2268
01:42:46,820 --> 01:42:48,560
You've got to say something, Mark.

2269
01:43:00,950 --> 01:43:04,550
Facebook wants you to
believe in a false choice.

2270
01:43:05,210 --> 01:43:08,550
That you must choose between
extreme and divisive content.

2271
01:43:11,600 --> 01:43:14,720
The country was founded on free speech.

2272
01:43:18,010 --> 01:43:21,450
Realized big tobacco was
hiding the harms it caused.

2273
01:43:22,330 --> 01:43:23,670
The government took action.

2274
01:43:24,310 --> 01:43:29,120
Our cars were safer with seatbelts.

2275
01:43:37,640 --> 01:43:40,600
The government took action.

2276
01:43:49,240 --> 01:43:50,460
Thank you, Mr. Chairman.

2277
01:43:50,880 --> 01:43:52,300
I'm now happy to answer your questions.