1 00:00:06,090 --> 00:00:37,079 ♪～ 2 00:00:40,082 --> 00:00:44,003 (Saegusa) As of today Here at Hotel Plato→ 3 00:00:44,086 --> 00:00:46,005 will be disbanded 4 00:00:46,088 --> 00:00:49,049 (Sound of jet plane flying) 5 00:00:56,056 --> 00:01:01,979 (Genji) <1960s Japan is experiencing high economic growth → 6 00:01:02,062 --> 00:01:05,983 Unprecedented hotel construction rush It boiled> 7 00:01:06,150 --> 00:01:09,987 00:01:13,991 constructed Based on Hillside Plato→ 9 00:01:14,074 --> 00:01:19,997 10 years later in 1974 It opened → 10 00:01:20,080 --> 00:01:23,000 Here Hotel Plato> 11 00:01:23,083 --> 00:01:28,005 00:01:33,052 has led the hotel industry It's prestigious> 13 00:01:42,061 --> 00:01:43,979 (Courage) To Hotel Plato welcome 14 00:01:44,063 --> 00:01:45,981 One piece of luggage in the trunk Do you have one? 15 00:01:46,065 --> 00:01:47,983 (Saegusa) Yes, please. >> Understood 16 00:01:48,067 --> 00:01:51,987 Now to the front desk We will guide you 17 00:01:52,071 --> 00:01:53,989 (Genji) 00:01:58,994 The wave of industry restructuring after the bursting of the bubble I couldn't resist> 19 00:01:59,078 --> 00:02:02,998 00:02:08,003 Japanese hotels including Plato Standing at a crossroads> 21 00:02:08,087 --> 00:02:10,005 (Tokairin) It's crowded right now. 22 00:02:10,089 --> 00:02:13,968 Please excuse me, please line up. Please wait 23 00:02:14,051 --> 00:02:16,971 (Saegusa) It's tough. 24 00:02:17,054 --> 00:02:19,974 Although it is a prestigious hotel Number of employees is less than 300 → 25 00:02:20,057 --> 00:02:21,976 serious small and medium enterprises 26 00:02:22,059 --> 00:02:27,064 But I need to be a little more flexible 27 00:02:29,066 --> 00:02:32,987 she is It seems like you are not busy with customer service. 28 00:02:33,070 --> 00:02:34,989 please call her 29 00:02:35,072 --> 00:02:37,992 I'll wait in the lounge Check in there 30 00:02:38,075 --> 00:02:40,995 If it's the current time, the concierge's Operation → 31 00:02:41,078 --> 00:02:43,080 it won't disturb 32 00:02:44,081 --> 00:02:48,085 >> Ah... What's that customer's name? 33 00:02:49,086 --> 00:02:53,966 (Saegusa) This is Katsuaki Saegusa. please remember 34 00:02:54,049 --> 00:03:20,075 ♪～ 35 00:03:21,076 --> 00:03:25,998 >> “Hotels with financial deterioration Activate acquisitions” 36 00:03:26,081 --> 00:03:29,001 “Promote accelerated restructuring on a global scale→ 37 00:03:29,084 --> 00:03:32,004 “The Phantom of the Hotel”? 38 00:03:32,087 --> 00:03:34,006 "Phantom"... 39 00:03:34,089 --> 00:03:36,967 (Kiryu) What you will see is I heard it was tomorrow... 40 00:03:37,051 --> 00:03:40,054 (Kimiko) Messages are fine. Excuse me 41 00:03:42,056 --> 00:03:44,975 In your room Looks like you're not here 42 00:03:45,059 --> 00:03:48,062 holding the room key Looks like you're out 43 00:03:58,072 --> 00:04:00,991 It's stylish, isn't it? 44 00:04:01,075 --> 00:04:06,163 Are you staying overnight the day before your inauguration? 45 00:04:08,082 --> 00:04:14,004 Ha... I can't believe he's a monster. I just have a bad feeling. 46 00:04:14,088 --> 00:04:19,051 Huh... Phantom? 47 00:04:28,060 --> 00:04:32,982 (Maiko) Inherited from deceased master It was a hotel chain business → 48 00:04:33,065 --> 00:04:38,988 All I could do was organize my assets. 49 00:04:39,071 --> 00:04:41,073 Ha... I have my hands full with that. 50 00:04:44,076 --> 00:04:48,998 Ah, such a fiery face I was able to work... 51 00:04:49,081 --> 00:04:53,002 Those were good times. 52 00:04:53,085 --> 00:04:57,006 (Saegusa) I want to listen to old stories. Were you called? 53 00:04:57,089 --> 00:05:00,968 >> Hahaha Same as always 54 00:05:01,051 --> 00:05:04,054 Let's get down to business. 55 00:05:15,065 --> 00:05:17,985 (Saegusa) I understand the contract details. 56 00:05:18,068 --> 00:05:22,990 From you, the hotel owner. Plato's comprehensive asset management and → 57 00:05:23,073 --> 00:05:26,994 all operations I'll leave it to you 58 00:05:27,077 --> 00:05:33,083 >> And what is your fee? How much do you want? 59 00:05:34,084 --> 00:05:37,004 (Saegusa) Double the amount you thought 60 00:05:37,087 --> 00:05:43,052 >> haha That's how I feel happy about myself 61 00:05:45,054 --> 00:05:47,973 Huh... 62 00:05:48,057 --> 00:05:51,977 I can entrust Plato to you → 63 00:05:52,061 --> 00:05:56,982 I think this is my last job 64 00:05:57,066 --> 00:05:58,984 (Saegusa) It's not like you. 65 00:05:59,068 --> 00:06:05,074 >> I need to accomplish this task Even if I die, I can't die 66 00:06:28,055 --> 00:06:32,976 I look forward to seeing you tomorrow. 67 00:06:33,060 --> 00:06:34,978 general manager 68 00:06:35,062 --> 00:07:09,972 ♪～ 69 00:07:10,055 --> 00:07:12,975 (Front) We look forward to seeing you again. 70 00:07:13,058 --> 00:07:26,989 ♪～ 71 00:07:27,072 --> 00:07:31,076 (Front) Cornell University He is from the Faculty of Hotel Management. 72 00:07:35,080 --> 00:07:39,084 (Housekeeper) In the last three years How many times does the general manager change? 73 00:07:46,049 --> 00:07:47,968 (Cook) Boston I think he was at the Central Hotel. 74 00:07:48,051 --> 00:07:49,970 (Cock) Poor performance In the name of business revitalization → 75 00:07:50,053 --> 00:07:52,973 Hong Kong hotel chain They sold it for 16 billion 76 00:07:53,056 --> 00:07:56,059 So what about Plato next? 77 00:07:59,062 --> 00:08:02,983 (Belperson) The Phantom of the Hotel Looks like it's being called 78 00:08:03,066 --> 00:08:04,985 (Belperson) Phantom? 79 00:08:05,068 --> 00:08:16,997 ♪～ 80 00:08:17,080 --> 00:08:20,083 (Sound of door opening) (Kiryu) This is it. 81 00:08:22,085 --> 00:08:25,005 I've been waiting for you 82 00:08:25,088 --> 00:08:28,050 Here is your seat 83 00:09:01,041 --> 00:09:06,004 It has been used since its opening It's a desk and chair. 84 00:09:06,171 --> 00:09:08,966 She takes care of herself every day 85 00:09:09,049 --> 00:09:10,968 Right away → 86 00:09:11,051 --> 00:09:14,054 job description Please check 87 00:09:24,064 --> 00:09:28,986 (Saegusa) Mr. Kiryu is seconded from Tomii Bank. To this Plato? 88 00:09:29,069 --> 00:09:32,990 >> Yes, 8 years ago. 89 00:09:33,073 --> 00:09:36,952 Serving several general managers Rationalization of everything → 90 00:09:37,035 --> 00:09:39,997 reduce costs We have been thorough 91 00:09:40,080 --> 00:09:43,000 (Saegusa) That led to the current business slump. Is it the cause? 92 00:09:43,083 --> 00:09:45,002 >> Eh... 93 00:09:45,085 --> 00:09:49,923 (Saegusa) Old history makes us dislike change. 94 00:09:50,007 --> 00:09:52,968 and perish 95 00:09:53,051 --> 00:09:58,932 Now, where should we start? 96 00:09:59,016 --> 00:10:00,976 (Kasumi) Just a moment, please 97 00:10:01,059 --> 00:10:03,061 I’ll check for you 98 00:10:06,064 --> 00:10:07,941 (Walsh) …and they said they sent it here 99 00:10:08,025 --> 00:10:11,069 (Kasumi) I’m sorry sir, but… 100 00:10:16,074 --> 00:10:17,993 Yes (Walsh) Ah… 101 00:10:18,076 --> 00:10:19,995 (Leo) Great? All right 102 00:10:20,078 --> 00:10:22,998 Are you gonna take a cab? (Male) Yes, that’s a good idea 103 00:10:23,081 --> 00:10:25,959 All right Then um… you know, the taxi drivers in Japan→ 104 00:10:26,043 --> 00:10:29,004 they don’t speak English that well… 105 00:10:29,087 --> 00:10:32,966 He is from the airline Please join the job change group. 106 00:10:33,050 --> 00:10:35,969 I headhunted He's quite a doer. 107 00:10:36,053 --> 00:10:37,971 (Saegusa) Yeah. 108 00:10:38,055 --> 00:10:39,973 (Walsh) It’s fine! I’ll look for it myself 109 00:10:40,057 --> 00:10:41,975 I’m sorry 110 00:10:42,059 --> 00:10:44,019 I'm sorry 111 00:10:45,062 --> 00:10:46,980 (Saegusa) What about her? 112 00:10:47,064 --> 00:10:48,982 >> I am a full-time employee with a junior college background. 113 00:10:49,066 --> 00:10:50,984 From the front desk and accommodation sales → 114 00:10:51,068 --> 00:10:53,987 step up I've been doing it... 115 00:10:54,071 --> 00:10:56,948 (Saegusa) Do you think he has the immediate ability? 116 00:10:57,032 --> 00:10:59,993 >> That's right. 117 00:11:00,077 --> 00:11:01,995 (Saegusa) Is that so? 118 00:11:02,079 --> 00:11:08,001 By the way, lately I've been It seems that the number of compression is increasing. 119 00:11:08,085 --> 00:11:11,004 >>I believe that complaints are treasure. I'm teaching 120 00:11:11,088 --> 00:11:12,964 (Saegusa) What do you mean? 121 00:11:13,048 --> 00:11:15,967 >>Guest relations A workplace for young people 122 00:11:16,051 --> 00:11:18,970 Complaints reflect the customer's true feelings 123 00:11:19,054 --> 00:11:22,974 The experience of facing those true feelings is what It's about nurturing them. 124 00:11:23,058 --> 00:11:25,977 (Saegusa) Hmm… I see. 125 00:11:26,061 --> 00:11:29,981 >> Also in terms of training Could you spare me some time? 126 00:11:30,065 --> 00:11:32,943 manage them We middle generation → 127 00:11:33,026 --> 00:11:34,986 platonic mind This is etched in my heart → 128 00:11:35,070 --> 00:11:37,989 There's no need to worry 129 00:11:38,073 --> 00:11:44,079 (Saegusa) Platonic Mind? I would like to hear more about that. 130 00:11:51,044 --> 00:11:53,004 >> Please take a look 131 00:11:53,088 --> 00:11:54,923 He gave me a job Seniors → 132 00:11:55,006 --> 00:11:58,051 I can see the soul of a hotelier. 133 00:12:01,054 --> 00:12:03,932 (Tokairin) This memorial booth is Our hotel legend→ 134 00:12:04,015 --> 00:12:09,062 Mr. Todo, the first general manager it is made 135 00:12:10,063 --> 00:12:14,985 I'm the doorman That was the year I was assigned to the front desk. 136 00:12:15,068 --> 00:12:17,070 He died... 137 00:12:21,074 --> 00:12:23,994 Nearly 50 years since opening We will take over → 138 00:12:24,077 --> 00:12:28,081 Our pride as a prestigious hotel in Japan nothing changes 139 00:12:29,082 --> 00:12:33,086 (Saegusa) So what is the Platonic Mind? 140 00:12:35,046 --> 00:12:37,966 >> I'm talking about that pride. 141 00:12:38,049 --> 00:12:40,969 Various sightseeing tours I have a plan → 142 00:12:41,052 --> 00:12:44,014 I'll bring you a pamphlet. 143 00:12:45,056 --> 00:12:48,935 (Male Mandarin) (Woman moans) 144 00:12:49,019 --> 00:12:51,980 (Male Mandarin) 145 00:12:52,063 --> 00:12:54,983 Ah, sorry Could you please wait a moment? 146 00:12:55,066 --> 00:12:56,985 (Male) Oh yes 147 00:12:57,068 --> 00:12:59,988 (Mandarin) (Kasumi) Customer 148 00:13:00,071 --> 00:13:03,074 (Mandarin) 149 00:13:04,075 --> 00:13:09,080 (Mandarin) 150 00:13:15,086 --> 00:13:17,005 But, everything is OK 151 00:13:17,088 --> 00:13:18,965 It’s all under control 152 00:13:19,049 --> 00:13:20,967 Here, this is a map 153 00:13:21,051 --> 00:13:24,054 (Mandarin) 154 00:13:28,058 --> 00:13:33,980 (Female/Male Mandarin) 155 00:13:34,064 --> 00:13:35,982 (Saegusa) wheelchair (Courage) Yes! 156 00:13:36,066 --> 00:13:38,026 (Mandarin) 157 00:13:47,035 --> 00:13:50,080 (Saegusa) Please take him to the clinic. (Courage) I understand. 158 00:14:05,053 --> 00:14:07,973 That wife... 159 00:14:08,056 --> 00:14:10,976 (Saegusa) I have mild gastroenteritis. I need to take medication and rest → 160 00:14:11,059 --> 00:14:12,978 It doesn't seem to be a big deal 161 00:14:13,061 --> 00:14:16,982 >> Ha... Good. 162 00:14:17,065 --> 00:14:19,985 (Saegusa) You are Why become a concierge? 163 00:14:20,068 --> 00:14:25,991 >> Huh? Ah, that... 164 00:14:26,074 --> 00:14:28,994 My parents' home I run a small pastry shop. 165 00:14:29,077 --> 00:14:35,000 I watch my mother serve customers every day. I thought it was wonderful... 166 00:14:35,083 --> 00:14:37,002 Constant conversation with customers → 167 00:14:37,085 --> 00:14:39,963 The store is always was surrounded by laughter 168 00:14:40,046 --> 00:14:44,926 I'm like that too I wish I could make people smile... 169 00:14:45,010 --> 00:14:47,971 (Saegusa) I see. But as a concierge → 170 00:14:48,054 --> 00:14:49,973 foreign language skills overwhelmingly insufficient 171 00:14:50,056 --> 00:14:51,975 >> Ah, sorry. 172 00:14:52,058 --> 00:14:54,978 That desire to study There is 173 00:14:55,061 --> 00:15:01,985 I just don't have time right now There is a shortage of manpower and there are many night shifts. 174 00:15:02,068 --> 00:15:03,987 (Saegusa) Bruyere Do you know? 175 00:15:04,070 --> 00:15:05,989 >> Huh? 176 00:15:06,156 --> 00:15:09,993 (Saegusa) Bruyere 17th century French writer 177 00:15:10,076 --> 00:15:13,997 painted courtiers The work called ``Character'' is famous. 178 00:15:14,080 --> 00:15:17,000 >> I don't know. 179 00:15:17,083 --> 00:15:19,002 (Saegusa) So what about Goethe? 180 00:15:19,085 --> 00:15:22,964 >> Oh, that's it. I'm sure... a German poet? 181 00:15:23,048 --> 00:15:24,924 (Saegusa) Which one is better? 182 00:15:25,008 --> 00:15:26,968 >> Then Goethe 183 00:15:27,052 --> 00:15:28,928 (Saegusa) Goethe said: 184 00:15:29,012 --> 00:15:33,058 "If you use it well, There's always enough time." 185 00:15:36,061 --> 00:15:42,942 >> Then another person Brew... why don't you choose something? 186 00:15:43,026 --> 00:15:45,987 (Saegusa) “The person who is the worst at using time is → 187 00:15:46,071 --> 00:15:52,035 First, about its shortness. express dissatisfaction” 188 00:16:04,089 --> 00:16:06,966 (knock) 189 00:16:07,050 --> 00:16:08,968 (Kiryu) Thank you for your hard work today. 190 00:16:09,052 --> 00:16:10,970 (Saegusa) Thank you for your hard work. 191 00:16:11,054 --> 00:16:12,972 >> Which way? 192 00:16:13,056 --> 00:16:15,975 (Saegusa) On a night tour 193 00:16:16,059 --> 00:16:18,978 (Kiryu) Aren't you going home? 194 00:16:19,062 --> 00:16:20,980 (Saegusa) Why? 195 00:16:21,064 --> 00:16:22,941 >> Why... 196 00:16:23,024 --> 00:16:28,071 (Saegusa) The hotelman's house is It's probably a hotel. 197 00:16:42,085 --> 00:17:10,071 ♪～ 198 00:17:11,072 --> 00:17:14,075 (Sound of elevator arrival) 199 00:17:16,077 --> 00:17:22,000 (Cooks talking) 200 00:17:22,083 --> 00:17:25,086 (Cook) Let's do our best today too (Cook) Yes, let's do our best. 201 00:17:30,008 --> 00:17:35,972 (Genji) What is “Hotel is a nightless castle”? Well said. 202 00:17:36,055 --> 00:17:41,978 There's always someone working 24 hours a day 203 00:17:42,061 --> 00:17:51,946 ♪～ 204 00:17:52,030 --> 00:17:59,996 It's you, right? The new general manager of this hotel is 205 00:18:00,079 --> 00:18:02,999 (Saegusa) My name is Saegusa. 206 00:18:03,082 --> 00:18:07,003 About Tachibana-sama I know very well 207 00:18:07,086 --> 00:18:10,965 never check out If you are a customer 208 00:18:11,049 --> 00:18:13,968 >> That's a fancy way of saying it. 209 00:18:14,052 --> 00:18:16,971 A part of the land of this hotel is → 210 00:18:17,055 --> 00:18:21,976 My ancestors That's what I owned 211 00:18:22,060 --> 00:18:27,941 Father as unit owner I was given this room→ 212 00:18:28,024 --> 00:18:31,069 I took over 213 00:18:34,072 --> 00:18:38,993 My wife is gone too I'm living comfortably now 214 00:18:39,077 --> 00:18:41,996 Come on, please 215 00:18:42,080 --> 00:18:44,082 (Saegusa) Thank you 216 00:18:47,085 --> 00:18:49,003 (Genji) Is black okay? 217 00:18:49,087 --> 00:18:51,089 (Saegusa) Yes. 218 00:18:52,048 --> 00:18:55,969 (Genji) It feels nostalgic somehow. 219 00:18:56,052 --> 00:18:58,930 (Saegusa) What do you mean? 220 00:18:59,013 --> 00:19:01,975 >> I was there a long time ago. 221 00:19:02,058 --> 00:19:07,939 like you A general manager wandering around late at night 222 00:19:08,022 --> 00:19:11,985 Excuse me for wandering around. 223 00:19:12,068 --> 00:19:15,989 It's like I don't have a home to go to 224 00:19:16,072 --> 00:19:22,078 Instead I could meet you whenever I wanted to. 225 00:19:23,079 --> 00:19:25,081 (Saegusa) Is that so? 226 00:19:27,083 --> 00:19:32,964 >> He always has coffee here too. 227 00:19:33,047 --> 00:19:45,977 ♪～ 228 00:19:46,060 --> 00:19:49,981 I'm already this year too. 229 00:19:50,064 --> 00:19:51,983 If possible, click here→ 230 00:19:52,066 --> 00:19:54,986 I want to make it my permanent home I'm thinking 231 00:19:55,069 --> 00:19:59,073 I don't know how many years are left... 232 00:20:03,077 --> 00:20:08,082 Will that come true? 233 00:20:22,055 --> 00:20:24,015 Is it okay? 234 00:20:27,060 --> 00:20:29,979 That Chinese couple 235 00:20:30,063 --> 00:20:32,941 What? 236 00:20:33,024 --> 00:20:38,988 Because I didn't do much sightseeing yesterday. I didn't feel like I was having fun. 237 00:20:39,072 --> 00:20:41,950 He said he doesn't like crowds either. 238 00:20:42,033 --> 00:20:44,994 It's okay 239 00:20:45,078 --> 00:20:49,999 gifted by a child Did you say travel? 240 00:20:50,083 --> 00:20:53,002 Those people are → 241 00:20:53,086 --> 00:20:57,966 "When you get back, tell me about your souvenir." That's what they should be saying. 242 00:20:58,049 --> 00:21:04,013 Therefore, the standard course I'm sure you can guide me 243 00:21:08,059 --> 00:21:10,979 I wonder if that's so? 244 00:21:11,062 --> 00:21:23,992 ♪～ 245 00:21:24,075 --> 00:21:26,035 (Female Mandarin) 246 00:22:26,054 --> 00:22:27,972 (Female/Male) Ciesie 247 00:22:28,056 --> 00:22:37,940 ♪～ 248 00:22:38,024 --> 00:22:39,984 take care Welcome 249 00:22:40,068 --> 00:22:41,944 (Female) Thank you (Female) I'll enjoy it. 250 00:22:42,028 --> 00:22:44,989 (Tokairin) Welcome. 251 00:22:45,073 --> 00:22:47,033 Sorry to have kept you waiting Please go here 252 00:22:50,078 --> 00:22:51,996 (Tokairin) Nice to meet you, Leo. (Leo) Yes 253 00:22:52,080 --> 00:22:53,998 Welcome to Hotel Plato Please tell me anything 254 00:22:54,082 --> 00:22:56,084 So… 255 00:23:04,050 --> 00:23:07,970 (Female) Excuse me. Where can I find information about the water bus? 256 00:23:08,054 --> 00:23:10,056 Excuse me for a moment here Could you please wait? 257 00:23:28,074 --> 00:23:29,992 (Male) Sorry about that 258 00:23:30,076 --> 00:23:31,994 That’s okay We’ll go around 259 00:23:32,078 --> 00:23:35,081 Thank you (Male) Thank you 260 00:23:42,088 --> 00:23:44,048 Kinoshita-kun, please be firm. 261 00:24:12,076 --> 00:24:13,995 Don't do anything unnecessary! 262 00:24:14,078 --> 00:24:17,999 Oh Mr Walsh I'm Very Sorry Sir 263 00:24:18,082 --> 00:24:20,084 Kinoshita-kun, please come down. 264 00:24:21,085 --> 00:24:23,004 Please wait a moment 265 00:24:23,087 --> 00:24:24,922 We’re very sorry 266 00:24:25,006 --> 00:24:29,010 And well, please have a seat 267 00:24:30,052 --> 00:24:31,971 Sorry for yelling so loud 268 00:24:32,054 --> 00:24:34,974 No, I'm sorry too. 269 00:24:35,057 --> 00:24:45,067 ♪～ 270 00:24:46,068 --> 00:24:47,987 (Staff) Good morning (Kasumi) Ah, good morning. 271 00:24:48,070 --> 00:24:50,072 (Staff) Good morning (Kasumi) Good morning 272 00:24:56,037 --> 00:24:58,080 Ah... 273 00:25:00,082 --> 00:25:02,084 (Saegusa) Kasumi Kinoshita 274 00:25:05,046 --> 00:25:07,048 >> What is it? 275 00:25:10,051 --> 00:25:11,969 me from now on Your theater ticket→ 276 00:25:12,053 --> 00:25:14,972 I have to make arrangements... (Saegusa) That's for someone else → 277 00:25:15,056 --> 00:25:16,974 Please replace me 278 00:25:17,058 --> 00:25:30,988 ♪～ 279 00:25:31,072 --> 00:25:33,991 (Saegusa) Please clean up. 280 00:25:34,075 --> 00:25:39,080 >> Huh? (Saegusa) I'm cleaning. Don't make me say it over and over again. 281 00:25:41,040 --> 00:25:43,084 Can you please? 282 00:25:48,047 --> 00:25:49,924 >> Understood 283 00:25:50,007 --> 00:26:06,148 ♪～ 284 00:26:18,077 --> 00:26:19,996 What are you doing? 285 00:26:20,079 --> 00:26:24,000 What... cleaning 286 00:26:24,083 --> 00:26:29,005 Why? Why Kasumi? 287 00:26:29,088 --> 00:26:33,926 First place like this Even if you clean it, no one will see it. 288 00:26:34,010 --> 00:26:36,971 So isn't that it? 289 00:26:37,054 --> 00:26:42,935 I'm disqualified as a concierge Isn't that what you want to say? 290 00:26:43,019 --> 00:26:46,981 Better complain 291 00:26:47,064 --> 00:26:51,944 This is strange! (Kasumi) It can't be helped. 292 00:26:52,028 --> 00:26:59,076 The Phantom of the Hotel Because I was noticed 293 00:27:07,084 --> 00:27:11,005 (Concierge) Have you heard about Mr. Kinoshita? I might be next 294 00:27:11,088 --> 00:27:14,967 It's okay, concierge. If both people are fired → 295 00:27:15,051 --> 00:27:18,054 Our house won't turn 296 00:27:20,056 --> 00:27:22,975 It's the worst I was made to show off 297 00:27:23,059 --> 00:27:24,977 (Laundry staff) I feel sorry for Kasumi-chan... 298 00:27:25,061 --> 00:27:27,938 I really can't forgive it 299 00:27:28,022 --> 00:27:31,942 (Front) So you're a candidate for restructuring? (Courage) Yes 300 00:27:32,026 --> 00:27:33,986 It's the same as a company's eviction room. 301 00:27:34,070 --> 00:27:35,988 But that's too... 302 00:27:36,072 --> 00:27:38,074 (Saegusa) As instructed. 303 00:27:39,075 --> 00:27:44,080 >> Not possible with such a shift. It definitely won't turn 304 00:27:46,040 --> 00:27:48,000 (Saegusa) I see. 305 00:27:48,084 --> 00:27:51,003 >> About the site Leave it to us on site. 306 00:27:51,087 --> 00:27:53,964 What is the position of supervising the concierge? Is it me? 307 00:27:54,048 --> 00:27:55,966 Regarding Kasumi Kinoshita Without any notice→ 308 00:27:56,050 --> 00:27:57,968 How dare you make me do what I want? 309 00:27:58,052 --> 00:28:02,056 (Saegusa) All authority is I am the general manager. 310 00:28:03,057 --> 00:28:06,977 >> Yes, but As I said before → 311 00:28:07,061 --> 00:28:10,981 Plato has Plato's There is a history and a way of doing things. 312 00:28:11,065 --> 00:28:15,986 Although I have only been appointed for a short time, I cannot accept this treatment. 313 00:28:16,070 --> 00:28:22,076 (Saegusa) Plato has Plato's History and methods... 314 00:28:38,050 --> 00:28:48,018 📱(vibe sound) 315 00:28:49,061 --> 00:28:51,981 Hello, mom? 📱(Kasumi's mother) Kasumi 316 00:28:52,064 --> 00:28:54,984 📱Pack something that will last for a long time today I sent it by courier. 317 00:28:55,067 --> 00:28:56,944 📱Please take it properly 318 00:28:57,027 --> 00:29:01,991 📱Even the leftover chestnuts from the store I peeled it and put it in. 319 00:29:02,074 --> 00:29:04,994 That kind of thing Don't call me every time 320 00:29:05,077 --> 00:29:07,997 I'm at work now. 📱(Kasumi's mother) Sorry, sorry. 321 00:29:08,080 --> 00:29:12,084 📱The job of a concierge is Is everything going well? 322 00:29:14,086 --> 00:29:16,005 Yeah 323 00:29:16,088 --> 00:29:17,965 📱(Kasumi's mother) Kasumi → 324 00:29:18,048 --> 00:29:20,968 quickly fill up I'm worried that it will happen 325 00:29:21,051 --> 00:29:27,933 Hehe it's okay Because I'm not a child 326 00:29:28,017 --> 00:29:30,060 See you then, I'll cut it. 327 00:29:35,065 --> 00:29:36,942 Huh... 328 00:29:37,026 --> 00:30:04,970 ♪～ 329 00:30:05,054 --> 00:30:08,974 (Kiryu) With an old woman's heart I would like to advise you 330 00:30:09,058 --> 00:30:15,981 Well, some of the employees... There's a buzz 331 00:30:16,065 --> 00:30:20,986 What does the general manager have in mind? I am very aware of this → 332 00:30:21,070 --> 00:30:22,988 To those who have been protecting the field for a long time → 333 00:30:23,072 --> 00:30:25,950 Commitment to work I'm proud... 334 00:30:26,033 --> 00:30:27,993 (Saegusa) Is it the Platonic Mind? 335 00:30:28,077 --> 00:30:29,995 >> That's right 336 00:30:30,079 --> 00:30:32,998 (Saegusa) Just right 337 00:30:33,082 --> 00:30:36,001 That platonic mind Could you please tell me what it is? 338 00:30:36,085 --> 00:30:39,004 I'm still not good enough Something I don't understand 339 00:30:39,088 --> 00:30:45,970 >> That's... well, each employee. I think it's okay to have different interpretations. 340 00:30:46,053 --> 00:30:48,931 each one Proud to work at Plato → 341 00:30:49,014 --> 00:30:50,975 Are you talking about interacting with customers? 342 00:30:51,058 --> 00:30:52,935 (Saegusa) Are you proud again? 343 00:30:53,018 --> 00:30:56,981 >> In any case They keep that mindset in mind→ 344 00:30:57,064 --> 00:31:00,985 I am working hard every day 345 00:31:01,068 --> 00:31:04,989 I wish you would respect me a little more 346 00:31:05,072 --> 00:31:08,993 (Saegusa) Kiryu Deputy General Manager 347 00:31:09,076 --> 00:31:11,078 >> What is it? 348 00:31:15,082 --> 00:31:17,001 (Saegusa) You are also the general manager for generations → 349 00:31:17,084 --> 00:31:21,964 It feels like something is stuck in those back teeth. How to say it? 350 00:31:22,047 --> 00:31:25,968 It's quite a hassle I'm sure there are many 351 00:31:26,051 --> 00:31:28,053 Well then 352 00:33:25,087 --> 00:33:34,972 ♪～ 353 00:33:35,055 --> 00:33:37,975 >> Ah... 354 00:33:38,058 --> 00:33:42,980 (Saegusa) I noticed that. The garden seen from that seat → 355 00:33:43,063 --> 00:33:47,985 A view of the couple's hometown I think it might be similar 356 00:33:48,068 --> 00:33:51,989 >> Did you ask? About your hometown 357 00:33:52,072 --> 00:33:53,991 (Saegusa) If you are interested and approach me → 358 00:33:54,074 --> 00:33:59,079 Customer's background You will come to know about it naturally through chatting. 359 00:34:11,049 --> 00:34:14,970 (Saegusa) Newness and novelty Traveling is not just about what you seek. 360 00:34:15,053 --> 00:34:19,057 Sometimes nostalgia It greatly heals people 361 00:34:21,059 --> 00:34:24,980 Even if you have the skills If there is no heart → 362 00:34:25,063 --> 00:34:29,067 That can't even be called a service. Is it different? 363 00:34:32,070 --> 00:34:35,991 (2 people) Hao Difan… (Saegusa) The smiles of both of you are → 364 00:34:36,074 --> 00:34:40,996 your Created by honest and sincere cleaners 365 00:34:41,079 --> 00:34:42,998 it's a fact 366 00:34:43,081 --> 00:34:59,973 ♪～ 367 00:35:00,057 --> 00:35:04,978 (Saegusa) When a hotelier gets lost The key is → 368 00:35:05,062 --> 00:35:09,066 Your face, that's all. 369 00:35:16,073 --> 00:35:19,993 (Saegusa) It has regained its former brilliance. 370 00:35:20,077 --> 00:35:22,996 >> Once upon a time? 371 00:35:23,080 --> 00:35:25,999 (Saegusa) This garden was created when Plato opened→ 372 00:35:26,083 --> 00:35:29,002 The owner It's something I personally made. 373 00:35:29,086 --> 00:35:31,004 (Kasumi) Is that so? 374 00:35:31,088 --> 00:35:34,967 (Saegusa) Request a design from a Japanese painter This garden was created → 375 00:35:35,050 --> 00:35:39,054 Only from that seat Not a special view 376 00:35:43,058 --> 00:35:46,979 (Saegusa) After the store closes The owner looks at it alone → 377 00:35:47,062 --> 00:35:51,066 It was a special seat to relieve fatigue. 378 00:35:53,068 --> 00:35:55,988 >> Huh... 379 00:35:56,071 --> 00:36:01,076 That general manager Why would you do that... 380 00:36:06,164 --> 00:37:11,063 ♪～ 381 00:37:18,070 --> 00:37:20,989 (Saegusa) It's a good opportunity. Take this opportunity → 382 00:37:21,073 --> 00:37:23,992 as your concierge I want to improve my aptitude 383 00:37:24,076 --> 00:37:25,994 (Leo) What do you mean? 384 00:37:26,078 --> 00:37:28,997 I am more than anyone else I am confident that I am satisfied. 385 00:37:29,081 --> 00:37:32,000 (Saegusa) Your foreign language skills are certainly high. 386 00:37:32,084 --> 00:37:36,004 But Worst as a concierge 387 00:37:36,088 --> 00:37:38,966 you give your opinion I'm just forcing it 388 00:37:39,049 --> 00:37:41,969 For example, that old Chinese couple 389 00:37:42,052 --> 00:37:45,973 what exactly are they looking for Listen carefully→ 390 00:37:46,056 --> 00:37:48,976 Did you think about that face? >> That's... 391 00:37:49,059 --> 00:37:55,065 (Saegusa) You stick to your own position. Not paying attention to the surroundings 392 00:37:56,066 --> 00:37:58,986 i have a lot of doubts 393 00:37:59,069 --> 00:38:03,991 It's never cheap for you Professional remuneration → 394 00:38:04,074 --> 00:38:07,077 Is it worth paying? 395 00:38:11,081 --> 00:38:14,001 (Tokairin) You'll never quit, right? (Leo) Sorry but → 396 00:38:14,084 --> 00:38:17,004 A rundown hotel I have no intention of committing suicide. 397 00:38:17,087 --> 00:38:18,964 Do something about that 398 00:38:19,047 --> 00:38:20,966 If you could escape now... 399 00:38:21,049 --> 00:38:25,053 The place that keeps me alive There's another one 400 00:38:39,067 --> 00:38:40,986 (Male) Thank you 401 00:38:41,069 --> 00:38:43,989 Will you take a taxi? (Male) Yes, I will 402 00:38:44,072 --> 00:38:47,993 Many taxi drivers here don’t speak English… 403 00:38:48,076 --> 00:38:51,997 (Saegusa) If you follow my instructions The shift will not go through 404 00:38:52,080 --> 00:38:56,001 In addition One concierge resigned. 405 00:38:56,084 --> 00:39:00,964 Naturally, there's nothing we can do about it. It should be 406 00:39:01,048 --> 00:39:04,051 Could you please explain? 407 00:39:06,136 --> 00:39:07,971 >> Until now 4 concierges at all times→ 408 00:39:08,055 --> 00:39:09,973 had been placed 409 00:39:10,057 --> 00:39:13,977 Under the direction of the general manager After 15:00, the number will be reduced to 3 people → 410 00:39:14,061 --> 00:39:16,980 After dinner time Re-adjusted to 2 people and reduced the number. 411 00:39:17,064 --> 00:39:21,985 But there are no problems with the shift. 412 00:39:22,069 --> 00:39:24,988 I rather have some leeway... 413 00:39:25,072 --> 00:39:26,990 (Saegusa) Plato's congestion is first → 414 00:39:27,074 --> 00:39:30,994 Sending guests off and having breakfast 8am to 10am 415 00:39:31,078 --> 00:39:35,999 Then after lunch Concentrates from 13:00 to 14:00 416 00:39:36,083 --> 00:39:39,002 As long as you keep that firmly in place → 417 00:39:39,086 --> 00:39:42,964 Other times are There wasn't much demand 418 00:39:43,048 --> 00:39:46,968 In the end it was placed unnecessarily Staff fatigue → 419 00:39:47,052 --> 00:39:50,055 This was causing a decline in service. 420 00:39:51,056 --> 00:39:52,974 It's not something you should hope for, but → 421 00:39:53,058 --> 00:39:58,063 Unless the number of customers increases dramatically We can go on with the same number of people. 422 00:40:02,067 --> 00:40:05,987 (Saegusa) The hotel is alive. breathing all day long 423 00:40:06,071 --> 00:40:09,991 management themselves Without seeing the 24 hours at the site → 424 00:40:10,075 --> 00:40:13,078 Assigning staff, etc. Impossible 425 00:40:18,083 --> 00:40:21,002 (Saegusa) Both of you said that. Platonic Mind → 426 00:40:21,086 --> 00:40:25,048 once again Could you please explain? 427 00:40:26,049 --> 00:40:29,052 >> That's... 428 00:40:33,056 --> 00:40:38,979 (Saegusa) Vague pride etc. It cannot become a hotel brand. 429 00:40:39,062 --> 00:40:43,984 Unfortunately What I know about Plato's mind is → 430 00:40:44,067 --> 00:40:46,069 Not here now 431 00:40:51,074 --> 00:40:54,077 >> Do I know...? 432 00:40:56,079 --> 00:40:59,082 (Saegusa) Kasumi Kinoshita 433 00:41:01,084 --> 00:41:04,004 What do you think? new work shift 434 00:41:04,087 --> 00:41:09,968 >> Yes, I have more time now. I'm thinking of using it to study languages. 435 00:41:10,051 --> 00:41:14,973 (Saegusa) Language training support for employees It's a loss if you don't use it 436 00:41:15,056 --> 00:41:17,058 >> Thank you 437 00:41:19,060 --> 00:41:21,980 (Saegusa) Perfect cleaning of that garden → 438 00:41:22,063 --> 00:41:25,984 It's your sincerity You can say it 439 00:41:26,067 --> 00:41:28,987 But as a concierge Beyond interacting with customers→ 440 00:41:29,070 --> 00:41:31,990 knowing the words definitely needed 441 00:41:32,073 --> 00:41:34,075 Why? 442 00:41:36,077 --> 00:41:39,998 >> Ah... this suggestion This is to clearly communicate this to our customers. 443 00:41:40,081 --> 00:41:43,001 (Saegusa) That's one third of the correct answer. 444 00:41:43,084 --> 00:41:45,003 >>One-third... 445 00:41:45,086 --> 00:41:49,966 (Saegusa) Greek philosopher Do you know Zeno? 446 00:41:50,050 --> 00:41:51,968 >> No... 447 00:41:52,052 --> 00:41:55,972 (Saegusa) These are Zeno's words. 448 00:41:56,056 --> 00:42:01,978 "We have two ears and Why does it have one mouth? ” 449 00:42:02,062 --> 00:42:07,067 "It's more than talking Because I have to listen.” 450 00:42:15,075 --> 00:42:20,080 (Maiko) It's really nostalgic. 451 00:42:21,081 --> 00:42:27,963 Memories with my husband It's a packed place 452 00:42:28,046 --> 00:42:32,968 (Saegusa) Myself I wanted to see it again. 453 00:42:33,051 --> 00:42:36,054 Before that place disappears 454 00:42:38,056 --> 00:42:40,976 >> Haha, I'm soaking in sentimentality. Let's stop Yes 455 00:42:41,059 --> 00:42:44,980 (Saegusa) That's right. >> Yeah, I've already decided. 456 00:42:45,063 --> 00:42:48,066 I have to move forward now 457 00:42:53,071 --> 00:42:58,076 Mr. Zhou, I would like to introduce you. 458 00:43:01,079 --> 00:43:02,998 (Monitor) (Zhou) Katsuaki Saegusa, right? 459 00:43:03,081 --> 00:43:05,083 (Monitor) Nice to meet you 460 00:43:07,085 --> 00:43:13,967 (Monitor) Let's talk a lot About our Hotel Plato 461 00:43:14,050 --> 00:43:18,054 (Monitor) About Plato's future 462 00:43:23,059 --> 00:43:25,979 (Saegusa) Thus Plato Became the “formerly” prestigious 463 00:43:26,062 --> 00:43:29,983 >> Does that mean there is a possibility of closure? (Nakajo) My eyes are black→ 464 00:43:30,066 --> 00:43:31,985 this restaurant I'm not going to let anything happen 465 00:43:32,068 --> 00:43:33,987 (Saegusa) You have to think of them as enemies and attack them. I can't compete 466 00:43:34,070 --> 00:43:35,989 (Nakajo) That's too rude. I don't understand anything! 467 00:43:36,072 --> 00:43:38,992 (Saegusa) I will step down as executive chef. 468 00:43:39,075 --> 00:43:40,994 (Genji) I cut it and stretched it out. Looks like you're doing it 469 00:43:41,077 --> 00:43:42,996 (Zhou) Can he do it? 470 00:43:43,079 --> 00:43:44,998 (Saegusa) Don't lick Western food! 471 00:43:45,081 --> 00:43:50,003 >> Who the hell is General Manager Saegusa... 472 00:43:50,086 --> 00:45:21,052 ♪～