1
00:00:22,857 --> 00:00:25,026
<i>Order up!</i>

2
00:00:45,171 --> 00:00:47,006
<i>I know what
you're thinking.</i>

3
00:00:48,841 --> 00:00:51,093
"What the heck do I
need a five spindle for,

4
00:00:51,218 --> 00:00:52,762
when I barely sell enough
milkshakes

5
00:00:52,887 --> 00:00:55,014
to justify my single spindle?"
Right?

6
00:00:55,139 --> 00:00:57,224
Wrong.

7
00:00:57,349 --> 00:00:59,119
Are you familiar with the notion
of the chicken or the egg,

8
00:00:59,143 --> 00:01:01,562
Mr. Griffith?
I mention it because,

9
00:01:01,687 --> 00:01:04,732
well, I think it applies here.

10
00:01:04,857 --> 00:01:06,817
Do you not need
the multi-mixer because,

11
00:01:06,942 --> 00:01:08,670
well heck, you're not
selling enough milkshakes?

12
00:01:08,694 --> 00:01:10,254
Or are you not selling
enough milkshakes

13
00:01:10,279 --> 00:01:11,989
because you don't
have a multi-mixer?

14
00:01:12,114 --> 00:01:14,366
I firmly believe
it's the latter.

15
00:01:14,492 --> 00:01:16,892
You see your customer comes in
here and he knows if he orders

16
00:01:16,994 --> 00:01:20,081
a shake from your establishment,
he's in for a terrific wait.

17
00:01:20,206 --> 00:01:21,892
He's done it before
and he thinks to himself,

18
00:01:21,916 --> 00:01:24,186
"Well by-golly, I'm not going to
make that mistake again."

19
00:01:24,210 --> 00:01:28,798
But if you had the Prince Castle
five spindle multi-mixer

20
00:01:28,923 --> 00:01:31,592
with patented
direct-drive electric motor,

21
00:01:31,717 --> 00:01:35,221
we greatly increase your
ability to produce delicious,

22
00:01:35,346 --> 00:01:37,056
frosty milkshakes fast.

23
00:01:37,181 --> 00:01:42,311
Mark my words,
dollars to donuts,

24
00:01:42,436 --> 00:01:45,773
you'll be selling more of those
sons-a-bitches

25
00:01:45,898 --> 00:01:49,318
than you can shake a stick at.

26
00:01:49,443 --> 00:01:54,031
You increase the supply,
and the demand will follow.

27
00:01:54,156 --> 00:01:55,574
Increase supply, demand follows.

28
00:01:55,699 --> 00:01:58,160
Chicken-egg.
Do you follow my logic?

29
00:01:58,285 --> 00:02:01,122
I know you do, because you're
a bright forward-thinking guy

30
00:02:01,247 --> 00:02:04,208
who knows a good idea
when he hears one.

31
00:02:06,460 --> 00:02:09,547
So, whaddaya say?

32
00:02:12,007 --> 00:02:15,010
- Nah, but thanks anyways.

33
00:02:15,136 --> 00:02:17,138
Order's up.

34
00:03:20,492 --> 00:03:23,120
- Miss? How much longer?

35
00:03:23,245 --> 00:03:25,725
- Should be a few more minutes.
- You said that 20 minutes ago.

36
00:03:25,831 --> 00:03:27,583
- I'm so sorry,
we're really busy today.

37
00:03:35,424 --> 00:03:37,184
<i>See, it only stands
to reason here, Bud,</i>

38
00:03:37,301 --> 00:03:39,970
if you increase supply,
demand will follow.

39
00:03:40,095 --> 00:03:42,389
Chicken and the egg.
Do you follow my logic?

40
00:03:42,514 --> 00:03:44,634
Of course you do, you're
a bright forward-thinking guy

41
00:03:44,725 --> 00:03:47,269
who knows a good idea
when he hears one.

42
00:03:48,771 --> 00:03:50,564
So?

43
00:03:50,689 --> 00:03:52,483
What do you say?

44
00:04:08,499 --> 00:04:10,459
Here we go.

45
00:04:10,584 --> 00:04:11,835
- What is...?
- Enjoy.

46
00:04:11,961 --> 00:04:14,296
- I ordered the barbeque beef!

47
00:04:22,346 --> 00:04:25,557
<i>There's a lot of good
leads, real-real strong leads.</i>

48
00:04:25,683 --> 00:04:27,601
Yeah. What?

49
00:04:27,726 --> 00:04:29,687
<i>Nothing. That's wonderful.</i>

50
00:04:29,812 --> 00:04:33,065
- Well, I mean, there's
just tremendous interest.

51
00:04:33,190 --> 00:04:34,525
- I'm sure there is.

52
00:04:34,650 --> 00:04:36,151
- You sound like you
don't believe me.

53
00:04:36,277 --> 00:04:37,820
- Of course, Ray.
Why wouldn't I?

54
00:04:37,945 --> 00:04:40,072
- All right. I've got a
lot of paperwork to do here.

55
00:04:40,197 --> 00:04:43,826
So ahh... I'll... I'll call you
from the road tomorrow.

56
00:04:43,951 --> 00:04:44,951
- Okay.

57
00:04:44,994 --> 00:04:46,662
- All right. Goodnight.

58
00:05:23,824 --> 00:05:25,909
<i>Persistence.</i>

59
00:05:26,035 --> 00:05:30,748
<i>Nothing in the world can
take the place of persistence.</i>

60
00:05:30,873 --> 00:05:33,500
<i>Talent won't;
nothing is more common</i>

61
00:05:33,625 --> 00:05:36,962
<i>than unsuccessful men
with talent.</i>

62
00:05:37,087 --> 00:05:38,922
<i>Genius won't;</i>

63
00:05:39,048 --> 00:05:43,344
<i>unrewarded genius
is practically a cliché.</i>

64
00:05:43,469 --> 00:05:49,183
<i>Education won't; the world
is full of educated fools.</i>

65
00:05:49,308 --> 00:05:54,063
<i>Persistence and determination
alone are all powerful.</i>

66
00:05:54,188 --> 00:05:57,483
<i>Show that you don't have
to be defeated by anything.</i>

67
00:05:57,608 --> 00:06:01,070
<i>That you can have peace of
mind, improved health</i>

68
00:06:01,195 --> 00:06:03,739
<i>and a never ceasing
flow of energy.</i>

69
00:06:03,864 --> 00:06:07,534
<i>If you attempt each and every
day to achieve these things,</i>

70
00:06:07,659 --> 00:06:12,122
<i>the results will make
themselves obvious to you.</i>

71
00:06:12,247 --> 00:06:15,292
<i>While it may sound
like a magical notion,</i>

72
00:06:15,417 --> 00:06:19,171
<i>it is in you
to create your own future.</i>

73
00:06:19,296 --> 00:06:21,590
<i>The greatest discovery
of my generation</i>

74
00:06:21,715 --> 00:06:25,177
<i>is that human beings
can alter their lives</i>

75
00:06:25,302 --> 00:06:28,347
<i>by altering their attitudes
of mind.</i>

76
00:06:28,472 --> 00:06:31,850
<i>Or as Ralph Waldo Emerson
declared,</i>

77
00:06:31,975 --> 00:06:36,105
<i>"A man is what he
thinks about all day long."</i>

78
00:07:20,232 --> 00:07:21,960
Prince Castle Sales,
how can I help you?

79
00:07:21,984 --> 00:07:23,277
- Hi, June.

80
00:07:23,402 --> 00:07:24,421
<i>- Ray, how's it
going down there?</i>

81
00:07:24,445 --> 00:07:26,113
- Good, swell, lot of interest.

82
00:07:26,238 --> 00:07:28,115
- Hold on, let me
fetch your messages.

83
00:07:28,240 --> 00:07:29,741
<i>Let's see, Gene Rafferty</i>

84
00:07:29,867 --> 00:07:31,118
from United Aluminum

85
00:07:31,243 --> 00:07:32,661
<i>needs to reschedule Friday.</i>

86
00:07:32,786 --> 00:07:34,830
<i>Ed Nance calling
about the refund.</i>

87
00:07:34,955 --> 00:07:36,665
<i>Sloan and Sons,
they called again,</i>

88
00:07:36,790 --> 00:07:38,167
<i>we're sixty days past due.</i>

89
00:07:38,292 --> 00:07:39,960
<i>A lady from the
March of Dimes, oh...</i>

90
00:07:40,085 --> 00:07:43,130
We got an order, six mixers.

91
00:07:43,255 --> 00:07:44,631
- Six?
<i>- Mm-hmm.</i>

92
00:07:44,756 --> 00:07:46,341
<i>Some drive-in out in
California.</i>

93
00:07:46,467 --> 00:07:48,719
- Same place, one place.
No that's... that's impossible.

94
00:07:48,844 --> 00:07:50,071
- I've got the slip right here.

95
00:07:50,095 --> 00:07:52,556
- No, I'm sure you
misunderstood.

96
00:07:52,681 --> 00:07:53,741
You know what?
Give me the number.

97
00:07:53,765 --> 00:07:55,726
- You got a pen?
- Okay.

98
00:07:55,851 --> 00:07:57,478
All right.

99
00:08:04,943 --> 00:08:06,212
<i>- Hello, McDonald's.
- Hello, good afternoon.</i>

100
00:08:06,236 --> 00:08:07,464
May I please
speak with the owner.

101
00:08:07,488 --> 00:08:09,406
<i>- Which one?</i>
- I'm sorry?

102
00:08:09,531 --> 00:08:11,074
<i>- Dick or Mac?</i>

103
00:08:11,200 --> 00:08:12,840
- Ahh, whichever one's
available, I guess.

104
00:08:12,868 --> 00:08:14,036
<i>- Order up!
I need six fries!</i>

105
00:08:14,161 --> 00:08:15,996
<i>- Patties up!
- This is Dick.</i>

106
00:08:16,121 --> 00:08:20,083
- Hello, Dick, this is Ray Kroc
from Prince Castle Sales.

107
00:08:20,209 --> 00:08:22,187
The reason I'm calling is
someone placed an order...

108
00:08:22,211 --> 00:08:23,629
<i>- Yes. Yes, that was me.</i>

109
00:08:23,754 --> 00:08:25,464
<i>How soon can you
get them out here?</i>

110
00:08:25,589 --> 00:08:27,442
- Well, that's actually
why I'm phoning now, Dick.

111
00:08:27,466 --> 00:08:29,068
I think there might have been
some kind of miscommunication...

112
00:08:29,092 --> 00:08:31,386
<i>- Freezer! Top shelf!
Left side! Sorry.</i>

113
00:08:31,512 --> 00:08:33,055
- No problem.

114
00:08:33,180 --> 00:08:35,599
My secretary's under the
impression that you wanted six?

115
00:08:35,724 --> 00:08:38,227
<i>- Yeah, you know,
I think that was a mistake.</i>

116
00:08:38,352 --> 00:08:41,104
- Well, that's what I figured.
I mean, what kind of drive-in

117
00:08:41,230 --> 00:08:43,065
can make
30 milkshakes at a time.

118
00:08:43,190 --> 00:08:46,068
<i>- Better make it eight.
- What's that, Al?</i>

119
00:08:46,193 --> 00:08:47,402
<i>- There's a brand new box...</i>

120
00:08:47,528 --> 00:08:49,112
<i>- Look, now isn't
the best time.</i>

121
00:08:49,238 --> 00:08:52,074
- Yeah, I'm sorry. I understand.
I'm still a little bit...

122
00:08:52,199 --> 00:08:54,219
<i>- You know where to send them?
San Bernardino, California.</i>

123
00:08:54,243 --> 00:08:55,536
- Yeah.
<i>- Corner of 14th and E.</i>

124
00:08:55,661 --> 00:08:57,412
- Hold on a minute.
To anyone in particular?

125
00:08:57,538 --> 00:09:00,666
<i>- Just the store is fine.
McDonald's. Okay. Thanks a lot.</i>

126
00:09:00,791 --> 00:09:02,709
- Yeah.

127
00:10:55,697 --> 00:10:56,948
- Don't worry, it moves fast.

128
00:10:57,074 --> 00:10:58,283
- Really?

129
00:10:58,408 --> 00:10:59,648
Welcome to McDonald's.

130
00:10:59,743 --> 00:11:01,012
May I take your order?
- Here you go.

131
00:11:01,036 --> 00:11:02,954
French Fries?

132
00:11:03,080 --> 00:11:05,582
You guys have a great day.

133
00:11:07,292 --> 00:11:09,252
Hi, welcome to McDonald's.
May I take your order?

134
00:11:09,378 --> 00:11:13,090
- Yeah, give me a hamburger,
French fries and a Coca-Cola.

135
00:11:13,215 --> 00:11:15,717
- That'll be.35 cents, please.
- All right.

136
00:11:19,304 --> 00:11:21,932
Fifteen cents is your change.

137
00:11:24,601 --> 00:11:26,645
Here you are.

138
00:11:26,770 --> 00:11:29,481
- What's this?
- Your food.

139
00:11:29,606 --> 00:11:30,941
- No, no, no.
I just ordered.

140
00:11:31,066 --> 00:11:33,276
- And now it's here.

141
00:11:34,486 --> 00:11:36,029
- You sure?

142
00:11:36,154 --> 00:11:37,322
All right.

143
00:11:37,447 --> 00:11:38,865
Where are the umm...

144
00:11:38,990 --> 00:11:40,510
you know, the silverware
and plates and everything?

145
00:11:40,534 --> 00:11:42,369
- You just eat it
straight out of the wrapper,

146
00:11:42,494 --> 00:11:44,871
then you throw it all out.

147
00:11:44,996 --> 00:11:46,415
- All right.

148
00:11:47,874 --> 00:11:49,710
Really?

149
00:11:49,835 --> 00:11:51,294
Okay.

150
00:11:52,796 --> 00:11:54,631
Where do I eat it?

151
00:11:54,756 --> 00:11:56,717
- In your car.

152
00:11:56,842 --> 00:11:58,760
At the park.

153
00:11:58,885 --> 00:12:00,846
At home. Wherever you'd like.

154
00:12:00,971 --> 00:12:02,931
- Okay. Okay. Okay, thanks.

155
00:12:32,419 --> 00:12:35,422
- May we join you?
- Huh? Yeah. Sure.

156
00:12:35,547 --> 00:12:38,258
Thank you.
Have a seat.

157
00:12:55,192 --> 00:12:58,487
Just throw it right there
and I'll sweep it up.

158
00:13:00,947 --> 00:13:02,032
How is everything?

159
00:13:02,157 --> 00:13:03,700
- This might be
the best hamburger

160
00:13:03,825 --> 00:13:05,952
I've ever had in my life.
- Well, we aim to please.

161
00:13:06,077 --> 00:13:07,746
Mac McDonald.

162
00:13:11,666 --> 00:13:15,796
- Oh! Well, look at this...
Ray Kroc.

163
00:13:15,921 --> 00:13:18,149
- The Multi-Mixer fella.
You spoke with my brother, Dick.

164
00:13:18,173 --> 00:13:19,341
- I did yeah, yeah.

165
00:13:19,466 --> 00:13:20,801
- What are you doing
way out here?

166
00:13:20,926 --> 00:13:23,094
I'm in Los Angeles,
business meetings.

167
00:13:23,220 --> 00:13:24,540
I thought I'm in
the neighborhood,

168
00:13:24,638 --> 00:13:26,073
I should just swing by
and say hello.

169
00:13:26,097 --> 00:13:27,766
- Well, I'm sure glad you did.

170
00:13:27,891 --> 00:13:30,227
- This whole thing.
This is some operation.

171
00:13:30,352 --> 00:13:32,521
- Care for a little tour?

172
00:13:32,646 --> 00:13:33,730
- Of the...?
- Yeah.

173
00:13:33,855 --> 00:13:35,273
- Yeah, I would.

174
00:13:35,398 --> 00:13:36,667
- Well, then finish up,
I'll come back for you.

175
00:13:36,691 --> 00:13:38,318
- Alrighty. Thanks.

176
00:14:06,429 --> 00:14:09,224
<i>May I take your order?</i>

177
00:14:09,349 --> 00:14:12,143
<i>Two soft drinks and two fries.</i>

178
00:14:12,269 --> 00:14:14,104
<i>Anything else for you, sir?</i>

179
00:14:19,651 --> 00:14:21,611
- Speed, that's the
name of the game.

180
00:14:21,736 --> 00:14:23,947
The first stop for every
McDonald's hamburger

181
00:14:24,072 --> 00:14:25,907
is the grill.
Manned by two cooks

182
00:14:26,032 --> 00:14:29,327
whose sole job is to grill those
all-beef beauties to perfection.

183
00:14:29,452 --> 00:14:33,582
Meanwhile, as the patty cooks,
our dressers get the buns ready.

184
00:14:33,707 --> 00:14:36,001
Watch out. Burger crossing.

185
00:14:36,126 --> 00:14:38,128
- Burger crossing!
- Burger crossing!

186
00:14:38,253 --> 00:14:41,756
- Every McDonald's burger
has two pickles.

187
00:14:44,551 --> 00:14:47,596
A pinch of onions and a precise
shot of ketchup and mustard.

188
00:14:47,721 --> 00:14:49,282
- Now where'd you get those?
- We made them.

189
00:14:49,306 --> 00:14:50,932
- Made them!
- Yeah, custom built.

190
00:14:51,057 --> 00:14:54,311
The whole kitchen is.
Next is the finishing station

191
00:14:54,436 --> 00:14:56,813
where we put
the whole thing together.

192
00:14:59,316 --> 00:15:00,942
And...

193
00:15:03,445 --> 00:15:05,739
Voila, a fresh delicious burger
from grill to counter

194
00:15:05,864 --> 00:15:07,699
in 30 seconds.

195
00:15:09,159 --> 00:15:10,869
- How the heck did you
come up with this?

196
00:15:10,994 --> 00:15:14,247
- Oh I didn't. We did.
Dick McDonald, my brother.

197
00:15:14,372 --> 00:15:16,833
- Hi. I gotta tell you,
this is the most...

198
00:15:16,958 --> 00:15:18,376
Well, it's nice to meet you.

199
00:15:21,171 --> 00:15:23,131
- The fries.
- What about them?

200
00:15:23,256 --> 00:15:24,633
- They're five percent
too crisp.

201
00:15:26,468 --> 00:15:28,219
- No, they're perfect.

202
00:15:28,345 --> 00:15:30,639
- I think we should drop to
two minutes, fifty seconds.

203
00:15:30,764 --> 00:15:32,204
- Wasn't that what
we were at before?

204
00:15:32,265 --> 00:15:35,143
- 400, not 375.
Higher temp, shorter cook.

205
00:15:35,268 --> 00:15:37,103
- I think they're spot on.
- Excuse me, may I?

206
00:15:37,228 --> 00:15:39,397
None of my beeswax,
but I'm with the big fella here.

207
00:15:39,522 --> 00:15:41,232
I loved them.
Golden brown on the outside.

208
00:15:41,358 --> 00:15:43,026
Fluffy white inside.

209
00:15:43,151 --> 00:15:45,737
And they're not too
oily, salty, crunchy.

210
00:15:45,862 --> 00:15:47,530
Who are you?

211
00:15:47,656 --> 00:15:49,800
- Oh, this is Ray Kroc. The
multi-mixer fella you spoke to.

212
00:15:49,824 --> 00:15:51,534
- When do you figure
we can expect them?

213
00:15:51,660 --> 00:15:53,328
- Umm, sent them
blue-label air...

214
00:15:53,453 --> 00:15:55,956
- Good-good.
- Hey, wait, wait.

215
00:15:56,081 --> 00:15:57,582
Wait.

216
00:15:57,707 --> 00:15:59,918
Wait a minute. I'm going to
take you out to dinner.

217
00:16:00,043 --> 00:16:01,586
- You're really not my type.

218
00:16:01,711 --> 00:16:03,171
You and your brother.

219
00:16:03,296 --> 00:16:05,090
- What for?

220
00:16:05,215 --> 00:16:07,360
- This is the most remarkable
restaurant I've seen in all my

221
00:16:07,384 --> 00:16:08,760
years in the food
service industry.

222
00:16:08,885 --> 00:16:10,553
And I've seen it all.

223
00:16:10,679 --> 00:16:12,347
I wanna hear your story.

224
00:16:15,558 --> 00:16:17,435
<i>Well, we were young
and hungry.</i>

225
00:16:17,560 --> 00:16:19,640
<i>There wasn't a job to be
had in all of New Hampshire.</i>

226
00:16:19,688 --> 00:16:21,982
<i>So we decided to pack
our bags and head west.</i>

227
00:16:22,107 --> 00:16:24,526
To Hollywood. I wanted to be in
the movie business.

228
00:16:24,651 --> 00:16:25,971
And Dick,
well, he wanted to be...

229
00:16:26,069 --> 00:16:27,654
- Employed.

230
00:16:27,779 --> 00:16:30,216
- So we landed jobs at Columbia Pictures driving trucks.
- Huh.

231
00:16:30,240 --> 00:16:31,992
And after a few years,
we had enough saved

232
00:16:32,117 --> 00:16:33,743
to buy our own
little piece of showbiz.

233
00:16:33,868 --> 00:16:36,079
A beautiful little
movie theater in Glendora.

234
00:16:36,204 --> 00:16:38,331
Which would have been swell.
Except for the timing.

235
00:16:38,456 --> 00:16:40,583
It was September of '29.

236
00:16:40,709 --> 00:16:42,895
One minute we're screening
the <i>Gold Diggers of Broadway,</i>

237
00:16:42,919 --> 00:16:44,963
and next it's,
"Brother can you spare a dime?"

238
00:16:45,088 --> 00:16:46,381
- I couldn't.

239
00:16:46,506 --> 00:16:47,858
- Nobody in town was
making any money,

240
00:16:47,882 --> 00:16:49,467
except for one fella,
Wylie Reid.

241
00:16:49,592 --> 00:16:51,428
<i>Had a hot dog
and root beer stand.</i>

242
00:16:51,553 --> 00:16:53,138
Hey people still
gotta eat, right?

243
00:16:53,263 --> 00:16:55,265
So we decide to open up
our own little stand,

244
00:16:55,390 --> 00:16:57,851
hot dogs and orange juice,
in Arcadia.

245
00:16:57,976 --> 00:17:00,687
<i>And it went okay. I mean we
weren't going gang-busters.</i>

246
00:17:00,812 --> 00:17:02,373
<i>There just weren't
enough people in Arcadia.</i>

247
00:17:02,397 --> 00:17:04,607
Meanwhile, one town over
is San Bernardino

248
00:17:04,733 --> 00:17:07,527
<i>and we want to relocate, but we
got no money for a new stand.</i>

249
00:17:07,652 --> 00:17:09,863
And that's when
my brother here

250
00:17:09,988 --> 00:17:12,741
comes up with one of his
brilliant ideas. Tell him, Dick.

251
00:17:12,866 --> 00:17:14,409
- Well...

252
00:17:14,534 --> 00:17:16,137
- He says, why don't we
move the stand we've got.

253
00:17:16,161 --> 00:17:17,388
Put it on a truck.
Genius, right.

254
00:17:17,412 --> 00:17:19,372
Only there's
one little problem.

255
00:17:19,497 --> 00:17:21,916
<i>On the road between the two</i>
towns, there's an overpass.

256
00:17:22,042 --> 00:17:23,460
And the building won't clear.

257
00:17:23,585 --> 00:17:25,295
Now I figure that's it,
we're done for.

258
00:17:25,420 --> 00:17:29,340
But then Dick says, "Why don't
we saw the building in half?"

259
00:17:29,466 --> 00:17:30,550
- Saw it in half...

260
00:17:40,769 --> 00:17:42,187
- Come on.

261
00:17:44,898 --> 00:17:47,275
<i>- So we've moved the restaurant
we're setting up shop.</i>

262
00:17:47,400 --> 00:17:48,777
But now we want to
do a few tweaks,

263
00:17:48,902 --> 00:17:50,528
because now it's 1940.

264
00:17:50,653 --> 00:17:51,893
And drive-ins are all the rage.

265
00:17:51,988 --> 00:17:53,549
I mean, they are
the hottest thing going,

266
00:17:53,573 --> 00:17:55,213
and I say, "Dick we
gotta get in on this."

267
00:17:55,283 --> 00:17:56,659
And Dick says...
- "Okay".

268
00:17:56,785 --> 00:17:58,953
And two months later
we open for business...

269
00:17:59,079 --> 00:18:00,580
McDonald's Famous Barbecue.

270
00:18:00,705 --> 00:18:02,290
<i>27 item menu.</i>

271
00:18:02,415 --> 00:18:04,535
Uniformed waitresses bring
your food right to the car.

272
00:18:04,584 --> 00:18:07,712
<i>And it goes gang-busters.
We're going great guns.</i>

273
00:18:07,837 --> 00:18:10,632
But then sales
start to level off.

274
00:18:10,757 --> 00:18:12,550
- The drive-in
model as we learned,

275
00:18:12,675 --> 00:18:14,677
- has a few built-in problems.
- Tell me about it.

276
00:18:14,803 --> 00:18:16,679
For starters,
there's the customer issue.

277
00:18:16,805 --> 00:18:18,973
Drive-in's tend to attract,
shall we say,

278
00:18:19,099 --> 00:18:20,892
a less than
desirable clientele.

279
00:18:21,017 --> 00:18:22,727
- Teenagers.
- Hot rodders and hooligans.

280
00:18:22,852 --> 00:18:25,271
Juvenile delinquents
in blue jeans.

281
00:18:25,396 --> 00:18:26,898
And then there's the service.

282
00:18:27,023 --> 00:18:28,751
It takes forever and a day
for your food to arrive.

283
00:18:28,775 --> 00:18:30,711
- And when it finally does...
- It's usually wrong.

284
00:18:30,735 --> 00:18:33,655
- Yeah. The Carhops are too busy
dodging gropes to remember

285
00:18:33,780 --> 00:18:36,032
that you wanted strawberry
phosphate, not cherry.

286
00:18:36,157 --> 00:18:37,677
- Well, that's if
they remember at all.

287
00:18:37,784 --> 00:18:39,160
- And then,
there's the expenses.

288
00:18:39,285 --> 00:18:40,285
The huge payroll.

289
00:18:40,370 --> 00:18:41,871
Due to the large staff required.

290
00:18:41,996 --> 00:18:43,915
Dishes constantly
getting broken or stolen.

291
00:18:44,040 --> 00:18:45,208
- Tremendous overhead.

292
00:18:45,333 --> 00:18:46,835
- So one day,
Dick has a realization.

293
00:18:46,960 --> 00:18:48,378
He sees that
the bulk of our sales

294
00:18:48,503 --> 00:18:49,921
are only in three items.

295
00:18:50,046 --> 00:18:52,215
<i>Hamburgers.
French fries. Soft drinks.</i>

296
00:18:52,340 --> 00:18:54,008
Eighty-seven percent.

297
00:18:54,134 --> 00:18:56,261
- So we say to ourselves
let's focus on what sells.

298
00:18:56,386 --> 00:18:58,388
And that's exactly what we do.

299
00:18:58,513 --> 00:19:00,348
Brisket gone. Tamales gone.

300
00:19:00,473 --> 00:19:03,351
But we don't stop there.
We look at everything.

301
00:19:03,476 --> 00:19:05,454
- What else don't we need?
- Turns out quite a lot.

302
00:19:05,478 --> 00:19:07,105
- Carhops.

303
00:19:07,230 --> 00:19:09,232
<i>Walk up to a window,
get the food yourself.</i>

304
00:19:09,357 --> 00:19:10,775
- Dishes...
- All paper packaging.

305
00:19:10,900 --> 00:19:13,153
- Disposable.
- Cigarette machines, jukeboxes.

306
00:19:13,278 --> 00:19:14,821
<i>- Drive out the riff-raff.</i>

307
00:19:14,946 --> 00:19:16,823
- Creating a family
friendly environment here.

308
00:19:16,948 --> 00:19:19,200
- But that's not enough.
- All right.

309
00:19:19,325 --> 00:19:20,678
See, our whole lives
we'd piggybacked

310
00:19:20,702 --> 00:19:22,036
off other people's ideas.

311
00:19:22,162 --> 00:19:24,330
We wanted something that
wasn't just different.

312
00:19:24,455 --> 00:19:28,459
It had to be better.
It needed to be ours.

313
00:19:28,585 --> 00:19:30,962
And that's what brings us
to the biggest cut of all.

314
00:19:31,087 --> 00:19:32,797
- Which was?

315
00:19:32,922 --> 00:19:35,884
- The wait.
- Orders ready in 30 seconds.

316
00:19:36,009 --> 00:19:37,844
- Not 30 minutes.
Mecca.

317
00:19:37,969 --> 00:19:40,138
- We looked at each other
one night.

318
00:19:40,263 --> 00:19:41,806
- You thinking
what I'm thinking?

319
00:19:41,931 --> 00:19:43,576
- We're going to have to
tear down, rebuild.

320
00:19:43,600 --> 00:19:45,768
Reconfigure.
Rethink the whole dang thing.

321
00:19:45,894 --> 00:19:47,204
- We're talking about
shutting down

322
00:19:47,228 --> 00:19:49,022
a thriving business for months.

323
00:19:49,147 --> 00:19:51,191
- People are going to
think we're crazy.

324
00:19:51,316 --> 00:19:53,651
- We were crazy.

325
00:19:53,776 --> 00:19:55,254
- And you are going to
love how we did it.

326
00:19:55,278 --> 00:19:56,529
Dick, you gotta tell him.

327
00:19:56,654 --> 00:19:57,989
- The tennis court?

328
00:19:58,114 --> 00:19:59,508
- He brings me out to
this tennis court.

329
00:19:59,532 --> 00:20:00,783
And he's drawn this line,

330
00:20:00,909 --> 00:20:02,309
the exact dimensions
of our kitchen.

331
00:20:02,368 --> 00:20:04,579
Sink on the right.
Extruder on the left.

332
00:20:04,704 --> 00:20:05,890
- Extruder.
- Bagging and hood.

333
00:20:05,914 --> 00:20:08,583
- Hood.
- Garnish-garnish.

334
00:20:08,708 --> 00:20:10,752
- This is burger finish.
- Got it.

335
00:20:10,877 --> 00:20:13,504
- And this is burger slide.

336
00:20:13,630 --> 00:20:15,006
We could just move those.

337
00:20:15,131 --> 00:20:17,550
- Okay.
- Multi-mixer, soft drinks.

338
00:20:17,675 --> 00:20:20,136
- We bring out our whole staff
and we have them go through

339
00:20:20,261 --> 00:20:23,097
the motions, making
pretend burgers and fries.

340
00:20:23,223 --> 00:20:25,183
All right, Steve,
anticipate that.

341
00:20:25,308 --> 00:20:27,185
You gotta keep the tray level.

342
00:20:28,686 --> 00:20:30,331
- And Dick is running around
with this stick

343
00:20:30,355 --> 00:20:31,995
<i>marking where all the
equipment should be.</i>

344
00:20:32,065 --> 00:20:34,692
- Tuck in. Tony are you going
to skip the pickles

345
00:20:34,817 --> 00:20:36,110
when we're really doing it?

346
00:20:36,236 --> 00:20:37,987
- They do it over and over,
hashing it out.

347
00:20:38,112 --> 00:20:40,365
Choreographing it like
some crazy burger ballet.

348
00:20:40,490 --> 00:20:41,866
What's going on over there?

349
00:20:41,991 --> 00:20:43,493
- Yes!

350
00:20:43,618 --> 00:20:45,245
No!

351
00:20:45,370 --> 00:20:46,663
No!

352
00:20:48,414 --> 00:20:49,999
Everybody stop! Stop!

353
00:20:50,124 --> 00:20:52,252
Garnish one. Garnish two.

354
00:20:52,377 --> 00:20:55,797
You've got pickles,
you've got onions.

355
00:20:55,922 --> 00:20:57,257
It's a goddamn hamburger.

356
00:20:57,382 --> 00:21:00,385
- Come on, clear off.
- Let's clear off.

357
00:21:00,510 --> 00:21:02,929
It's time for the pink chalk.

358
00:21:03,054 --> 00:21:05,348
And then root beer, orange.

359
00:21:07,016 --> 00:21:08,977
See all this open
space here now?

360
00:21:09,102 --> 00:21:11,771
We've rearranged
the fry situation.

361
00:21:11,896 --> 00:21:15,733
So now it's stage left.
The deep fryer stage right.

362
00:21:15,858 --> 00:21:18,194
Begin! That's great.

363
00:21:18,319 --> 00:21:20,488
- Come on, guys.
- We're pretty tied up here.

364
00:21:20,613 --> 00:21:23,700
- Watch out, it's the
timing of the Lazy-Susan.

365
00:21:23,825 --> 00:21:26,160
Those are finished burgers.
You can't...

366
00:21:26,286 --> 00:21:28,871
Hold it.

367
00:21:28,997 --> 00:21:31,374
I-I still think
there's a third version.

368
00:21:31,499 --> 00:21:33,269
- What do you want to move?
- I want to move everything.

369
00:21:33,293 --> 00:21:35,128
Back to stage left, please.

370
00:21:42,051 --> 00:21:43,761
We got it all drawn.

371
00:21:43,886 --> 00:21:46,180
This is better.

372
00:21:46,306 --> 00:21:47,598
- Is that all right?

373
00:21:47,724 --> 00:21:49,350
I think so.

374
00:21:49,475 --> 00:21:51,769
I guess... I guess... Let's
assume our battle stations.

375
00:21:51,894 --> 00:21:54,522
Okay. Okay.

376
00:21:54,647 --> 00:21:57,859
Finally, after about
six hours of this,

377
00:21:57,984 --> 00:21:59,569
we get it just right.

378
00:21:59,694 --> 00:22:02,447
It's a symphony of efficiency.
Not a wasted motion.

379
00:22:14,292 --> 00:22:15,918
Good form, Jasper.

380
00:22:18,421 --> 00:22:20,173
You feel good
about those pickles!

381
00:22:20,298 --> 00:22:21,549
Ketchup!

382
00:22:21,674 --> 00:22:23,509
Use your Lazy-Susan.

383
00:22:25,803 --> 00:22:27,805
Put your back into it, Seth!

384
00:22:27,930 --> 00:22:32,185
And pickles and
pickle and mustard!

385
00:22:32,310 --> 00:22:33,895
<i>We take the layout to a
builder,</i>

386
00:22:34,020 --> 00:22:36,314
custom build the kitchen
to our exact specs.

387
00:22:36,439 --> 00:22:38,983
- Tada!
The Speedee System is born.

388
00:22:39,108 --> 00:22:41,694
The world's first-ever
system to deliver food fast.

389
00:22:41,819 --> 00:22:43,571
It's totally revolutionary.

390
00:22:43,696 --> 00:22:45,740
- And a complete disaster.
- Why?

391
00:22:45,865 --> 00:22:47,617
<i>Opening day,
cars pull up onto the lot</i>

392
00:22:47,742 --> 00:22:49,053
<i>and they start honking
immediately</i>

393
00:22:49,077 --> 00:22:50,411
<i>because no carhop comes up.</i>

394
00:22:50,536 --> 00:22:52,080
You place your order!

395
00:22:52,205 --> 00:22:53,807
- We try to explain to them
the walk-up window.

396
00:22:53,831 --> 00:22:56,417
And they are bewildered.
Now they're furious.

397
00:22:56,542 --> 00:22:58,145
<i>What do you mean
I gotta get out of my car?</i>

398
00:22:58,169 --> 00:22:59,921
<i>Most of them just cuss
us out and drive off.</i>

399
00:23:00,046 --> 00:23:01,589
<i>And the few that stay
are mad as heck</i>

400
00:23:01,714 --> 00:23:03,174
<i>because they're
eating off paper</i>

401
00:23:03,299 --> 00:23:04,443
<i>and they gotta
discard their own trash.</i>

402
00:23:04,467 --> 00:23:05,885
- Why?
- You're doing great.

403
00:23:06,010 --> 00:23:07,321
Yeah, we won't be
coming out to the car,

404
00:23:07,345 --> 00:23:08,513
but you can come on up.

405
00:23:08,638 --> 00:23:10,348
Welcome to McDonald's!

406
00:23:10,473 --> 00:23:12,368
<i>We may have underestimated
the learning curve.</i>

407
00:23:12,392 --> 00:23:14,752
- So by five o'clock Dick is
calculating how much it's going

408
00:23:14,811 --> 00:23:16,229
to cost to go back to drive-in.

409
00:23:16,354 --> 00:23:17,790
But I am not ready to
throw in the towel.

410
00:23:17,814 --> 00:23:19,732
I go back to our
old Hollywood days,

411
00:23:19,857 --> 00:23:21,943
I think to myself,
we gotta go big with this.

412
00:23:22,068 --> 00:23:23,569
We gotta put on a show.

413
00:23:23,694 --> 00:23:25,631
So I say, "Dick, I wanna
throw a grand re-opening.

414
00:23:25,655 --> 00:23:27,633
A gala premiere that would put
Louis B. Mayer to shame."

415
00:23:27,657 --> 00:23:29,409
So we rent a bunch
of spotlights.

416
00:23:29,534 --> 00:23:31,953
<i>Same ones we used to haul
around in the Columbia days.</i>

417
00:23:32,078 --> 00:23:33,798
<i>We get sparklers,
a juggler for the kiddies.</i>

418
00:23:33,871 --> 00:23:36,791
<i>It is an event,
people show up in droves.</i>

419
00:23:36,916 --> 00:23:38,918
- And then...
- The flies.

420
00:23:39,043 --> 00:23:40,920
<i>They must've been
drawn by all the lights.</i>

421
00:23:41,045 --> 00:23:43,631
Millions of them. It was
like a scene outta <i>Exodus.</i>

422
00:23:43,756 --> 00:23:46,968
The Pharaoh would've
released the Israelites.

423
00:23:48,136 --> 00:23:49,804
<i>Total disaster.</i>

424
00:23:49,929 --> 00:23:51,472
<i>Now it is towel time.</i>

425
00:23:51,597 --> 00:23:53,015
The next day,
Dick and I meet up

426
00:23:53,141 --> 00:23:55,101
to discuss going back to
the old format.

427
00:23:55,226 --> 00:23:58,271
And as we're talking there's a
knock at the service window.

428
00:24:02,525 --> 00:24:03,776
- I tell him we're closed.

429
00:24:03,901 --> 00:24:05,778
- We're closed.
- But he looks so cute.

430
00:24:05,903 --> 00:24:07,822
Hang on. Hang on.
What would you like, Son?

431
00:24:07,947 --> 00:24:09,490
- Can I buy a bag of
burgers from you?

432
00:24:09,615 --> 00:24:11,159
- Three?
- Yes, please.

433
00:24:11,284 --> 00:24:12,964
<i>And I feel bad,
so I fire up the grill</i>

434
00:24:13,077 --> 00:24:15,913
<i>and I make him a batch.</i>

435
00:24:16,038 --> 00:24:17,331
There you are.

436
00:24:21,252 --> 00:24:23,921
<i>As he's walking away from the
service window a car pulls up.</i>

437
00:24:28,634 --> 00:24:30,261
And then another.

438
00:24:33,639 --> 00:24:35,141
Dick?

439
00:24:36,267 --> 00:24:38,060
And then another.

440
00:24:45,776 --> 00:24:48,738
- Hello, welcome to McDonald's.
- Hello there.

441
00:24:48,863 --> 00:24:50,466
<i>Pretty soon there's
a line around the block.</i>

442
00:24:50,490 --> 00:24:52,867
- The word has spread.
- And it's off to the races.

443
00:24:52,992 --> 00:24:54,702
<i>And we are
an overnight sensation</i>

444
00:24:54,827 --> 00:24:56,704
<i>30 years in the making.</i>

445
00:25:03,753 --> 00:25:05,379
So that's our story.

446
00:25:49,048 --> 00:25:50,299
- Franchise!

447
00:25:50,424 --> 00:25:51,759
- Beg your pardon?
- Franchise!

448
00:25:51,884 --> 00:25:53,177
Franchise the damn thing!

449
00:25:53,302 --> 00:25:55,096
It's too damn good
for just one location.

450
00:25:55,221 --> 00:25:56,615
There should be
McDonald's everywhere.

451
00:25:56,639 --> 00:25:58,766
Coast to coast.
Sea to shining sea.

452
00:25:58,891 --> 00:26:00,851
- Mr. Kroc...
- Hey, you know I...

453
00:26:00,977 --> 00:26:04,689
I got a confession I
want to make to you boys.

454
00:26:04,814 --> 00:26:06,107
I'm not out here in California

455
00:26:06,232 --> 00:26:07,376
for any kind of
business meetings.

456
00:26:07,400 --> 00:26:08,776
I came out here for you.

457
00:26:08,901 --> 00:26:11,696
A few days ago,
I got into St. Louis, Missouri.

458
00:26:11,821 --> 00:26:14,699
And I was doing some business,
and I broke out my map.

459
00:26:14,824 --> 00:26:19,161
And I followed my finger
on one single highway west.

460
00:26:19,287 --> 00:26:20,496
Route 66.

461
00:26:20,621 --> 00:26:22,415
- Mr. Kroc...
- And something told me.

462
00:26:22,540 --> 00:26:24,518
Something told me to get into
my car and drive that highway.

463
00:26:24,542 --> 00:26:26,377
And you know where it led me?
Right here.

464
00:26:26,502 --> 00:26:28,004
Right smack dab here.

465
00:26:28,129 --> 00:26:30,298
Right to this
unbelievable establishment.

466
00:26:30,423 --> 00:26:32,925
And when I saw these lines
and your whole operation,

467
00:26:33,050 --> 00:26:36,095
and tasted your product,
I knew what needed to happen.

468
00:26:36,220 --> 00:26:38,180
Franchise. Franchise!

469
00:26:38,306 --> 00:26:42,101
Franchise! Franchise! Franchise!

470
00:26:44,437 --> 00:26:45,855
- We already tried.

471
00:26:50,901 --> 00:26:53,738
Five. Three in Southern
California. One in Sacramento.

472
00:26:53,863 --> 00:26:55,823
And one in Phoenix.

473
00:26:55,948 --> 00:26:57,783
And that's all
there will ever be.

474
00:26:57,908 --> 00:27:00,202
- Why?
- Two-words.

475
00:27:00,328 --> 00:27:01,996
Quality control.

476
00:27:02,121 --> 00:27:05,041
It's almost impossible to
enforce standards from afar.

477
00:27:05,166 --> 00:27:07,126
Places were a mess,
filthy kitchens,

478
00:27:07,251 --> 00:27:08,502
inconsistent menus.

479
00:27:08,628 --> 00:27:10,504
- Sacramento was
selling burritos.

480
00:27:10,630 --> 00:27:12,465
- To watch your
precious creation

481
00:27:12,590 --> 00:27:15,551
be mismanaged like that...

482
00:27:15,676 --> 00:27:18,721
Your name...
- Put Mac in the hospital.

483
00:27:20,514 --> 00:27:22,058
- Well...

484
00:27:22,183 --> 00:27:23,410
So you put somebody in
charge to supervise them.

485
00:27:23,434 --> 00:27:25,811
- We did.
- So what happened?

486
00:27:25,936 --> 00:27:27,813
- He obviously
didn't do a great job.

487
00:27:27,938 --> 00:27:30,650
- So you hire somebody else,
get somebody better.

488
00:27:30,775 --> 00:27:33,194
- Our energies are better spent
making this place

489
00:27:33,319 --> 00:27:34,862
the best it can possibly be.

490
00:27:34,987 --> 00:27:36,548
- It's better to have
one great restaurant

491
00:27:36,572 --> 00:27:38,658
- than fifty mediocre ones.
- Yeah, yeah, yeah.

492
00:27:38,783 --> 00:27:40,260
I still think if you
hire the right guy...

493
00:27:40,284 --> 00:27:42,036
- Ray, we're not interested.

494
00:27:42,161 --> 00:27:44,664
- Look, I think you boys are missing
something here that is...

495
00:27:44,789 --> 00:27:47,124
I tell ya,
you got something here.

496
00:27:49,502 --> 00:27:50,753
What is that?

497
00:27:50,878 --> 00:27:53,089
- A concept.
- Huh.

498
00:27:53,214 --> 00:27:54,757
What are those?

499
00:27:54,882 --> 00:27:56,509
It's a way to make
the place stand out

500
00:27:56,634 --> 00:27:58,177
when you're driving by.

501
00:27:58,302 --> 00:28:01,514
- The "Golden Arches",
I call them.

502
00:28:01,639 --> 00:28:04,392
- The Golden Arches.

503
00:28:04,517 --> 00:28:05,893
Who thought of that?

504
00:28:06,018 --> 00:28:09,271
- Oh, that's some pure
Dick magic right there.

505
00:28:09,397 --> 00:28:11,232
- Did you ever
build one like that?

506
00:28:11,357 --> 00:28:13,359
- Just one.

507
00:28:13,484 --> 00:28:15,653
Phoenix.

508
00:29:51,415 --> 00:29:52,583
<i>Ethel!</i>

509
00:29:52,708 --> 00:29:54,126
<i>In here.</i>

510
00:29:54,251 --> 00:29:56,086
- Oh boy, I saw a restaurant,

511
00:29:56,212 --> 00:29:58,506
I've never seen a restaurant
like this in my life.

512
00:29:58,631 --> 00:30:01,759
They've got this
fully automated system.

513
00:30:01,884 --> 00:30:04,220
It's called the Speedee System.
- Mm-hmm.

514
00:30:04,345 --> 00:30:07,765
- Which is a good name for it,
'cause man it is speedy.

515
00:30:07,890 --> 00:30:11,101
I'm telling you it's like
something sprung from the mind

516
00:30:11,227 --> 00:30:13,646
of Henry Ford or something.

517
00:30:13,771 --> 00:30:16,065
- It's revolutionary?
- It's revolutionary.

518
00:30:16,190 --> 00:30:18,442
Exactly what it is,
it's revolutionary.

519
00:30:18,567 --> 00:30:20,967
- And you want to invest in it?
- I don't know. I don't know.

520
00:30:21,070 --> 00:30:23,489
I'm not sure yet. But I just
know I want to be part of it.

521
00:30:25,574 --> 00:30:28,327
- Boy...
- So here we go.

522
00:30:28,452 --> 00:30:30,120
What do you mean by that?

523
00:30:30,246 --> 00:30:32,998
- Wax cups,
Fold-a-Nooks, multi-mixers.

524
00:30:33,123 --> 00:30:34,458
A new idea to chase.

525
00:30:34,583 --> 00:30:36,919
- Those things put a
roof over our heads.

526
00:30:37,044 --> 00:30:38,128
- At least over mine.

527
00:30:38,254 --> 00:30:39,672
- What do you mean over yours?

528
00:30:39,797 --> 00:30:41,507
Over "our" heads.

529
00:30:41,632 --> 00:30:44,885
- It's a good roof, Ray.
It's a good house.

530
00:30:45,010 --> 00:30:48,597
It's a good life, if you
weren't too busy to live it.

531
00:30:48,722 --> 00:30:50,891
We could go to the club,
more than twice a year.

532
00:30:51,016 --> 00:30:53,227
Christ, just take a walk
around the block together.

533
00:30:53,352 --> 00:30:58,023
Isn't it time to enjoy a little
and stop chasing your tail?

534
00:30:58,148 --> 00:31:02,111
When's enough going
to be enough for you?

535
00:31:02,236 --> 00:31:04,321
- Honestly?

536
00:31:04,446 --> 00:31:06,532
Probably never.

537
00:31:09,743 --> 00:31:11,912
Why should I settle
when other men won't?

538
00:31:12,037 --> 00:31:13,414
- I don't know, Ray.

539
00:31:13,539 --> 00:31:15,791
- Maybe if I had a wife
with an ounce of vision.

540
00:31:15,916 --> 00:31:19,044
Showed me an ounce of support.

541
00:31:19,169 --> 00:31:20,880
Sorry. Wrong word.

542
00:31:21,005 --> 00:31:22,464
- I've done nothing
but support you!

543
00:31:22,590 --> 00:31:24,341
- Look, I'm sorry.

544
00:31:24,466 --> 00:31:26,135
- No. Ups, downs.

545
00:31:26,260 --> 00:31:29,555
Dwindling savings, your schemes.
- You're right.

546
00:32:58,560 --> 00:33:00,163
Are you familiar with
the concept of the chicken

547
00:33:00,187 --> 00:33:02,106
and the egg, Mr. Johnson?

548
00:33:02,231 --> 00:33:04,775
Because I think
that's applicable here.

549
00:33:55,200 --> 00:33:56,952
- Hey, Dick.

550
00:34:00,330 --> 00:34:02,416
- What is it with this guy?

551
00:34:02,541 --> 00:34:04,418
- Do it for your country!
- What?

552
00:34:07,629 --> 00:34:09,482
- If you boys don't want to
franchise for yourselves,

553
00:34:09,506 --> 00:34:12,259
that's fine.
Do it for your country.

554
00:34:14,261 --> 00:34:16,513
Do it for America.

555
00:34:21,185 --> 00:34:22,865
You know I've drove
through a lot of towns.

556
00:34:22,978 --> 00:34:24,772
A lot of small towns.

557
00:34:24,897 --> 00:34:27,566
And they all had
two things in common.

558
00:34:27,691 --> 00:34:29,735
They had a courthouse
and they had a church.

559
00:34:29,860 --> 00:34:32,654
On top of the church
you got a cross,

560
00:34:32,780 --> 00:34:35,949
and on top of the courthouse,
they'd have a flag.

561
00:34:36,075 --> 00:34:37,826
Flags, crosses.

562
00:34:37,951 --> 00:34:40,954
Crosses, flags.

563
00:34:41,080 --> 00:34:43,183
Driving around, I just
cannot stop thinking about this

564
00:34:43,207 --> 00:34:45,125
tremendous restaurant.

565
00:34:45,250 --> 00:34:48,462
Now at the risk of
sounding blasphemous,

566
00:34:48,587 --> 00:34:51,715
forgive me, those arches
have a lot in common

567
00:34:51,840 --> 00:34:53,383
with those buildings.

568
00:34:53,509 --> 00:34:55,469
A building with a
cross on top of it.

569
00:34:55,594 --> 00:34:58,055
What is that? It's a gathering
place where decent wholesome

570
00:34:58,180 --> 00:35:01,558
people come together
and they share values

571
00:35:01,683 --> 00:35:04,436
protected by
that American flag.

572
00:35:04,561 --> 00:35:09,775
It could be said that beautiful
building flanked by those arches

573
00:35:09,900 --> 00:35:12,319
signifies more or less
the same thing.

574
00:35:12,444 --> 00:35:16,740
It doesn't just say
delicious hamburgers inside.

575
00:35:16,865 --> 00:35:19,326
They signify family.
It signifies community.

576
00:35:19,451 --> 00:35:22,246
It's a place where American's
come together to break bread.

577
00:35:22,371 --> 00:35:26,166
I am telling you,

578
00:35:26,291 --> 00:35:30,879
McDonald's can be
the new American church.

579
00:35:32,714 --> 00:35:34,466
Feeding bodies and feeding souls

580
00:35:34,591 --> 00:35:38,303
and it ain't just open
on Sundays, boys.

581
00:35:38,428 --> 00:35:40,931
It's open seven-days a week.

582
00:35:47,980 --> 00:35:49,731
Crosses.

583
00:35:49,857 --> 00:35:52,151
Flags.

584
00:35:52,276 --> 00:35:53,819
Arches.

585
00:36:01,660 --> 00:36:03,829
- Give us a minute, Ray.

586
00:36:03,954 --> 00:36:05,706
- Sure.

587
00:36:09,251 --> 00:36:11,211
- I don't know.

588
00:36:11,336 --> 00:36:14,882
- This is your dream,
it's bigger than your dream.

589
00:36:15,007 --> 00:36:19,011
Arches. Your arches.
Coast to coast.

590
00:36:19,136 --> 00:36:21,555
- I can't put you
through that again.

591
00:36:21,680 --> 00:36:24,600
- I know how bad you want this.
And you should have it.

592
00:36:24,725 --> 00:36:26,560
- Your diabetes. Last time...

593
00:36:26,685 --> 00:36:28,746
- We'll do things differently.
Learn from our mistakes.

594
00:36:28,770 --> 00:36:30,355
- How so?

595
00:36:30,480 --> 00:36:32,720
- Keep a tighter leash on
everything. Complete oversight.

596
00:36:32,816 --> 00:36:34,193
Every change goes through us.

597
00:36:34,318 --> 00:36:36,153
- Who says
he's going to listen?

598
00:36:36,278 --> 00:36:38,155
- We'll make him listen.

599
00:36:38,280 --> 00:36:39,781
We'll draw up a contact.

600
00:36:39,907 --> 00:36:42,075
Clear as day,
black and white.

601
00:37:03,597 --> 00:37:04,848
- Fine.

602
00:37:08,268 --> 00:37:09,895
Fine.

603
00:37:13,774 --> 00:37:15,651
Fine.

604
00:37:20,072 --> 00:37:21,740
Fine.

605
00:37:40,050 --> 00:37:42,261
- Let's get to work, boys.
- What's the first step?

606
00:37:42,386 --> 00:37:44,137
- Just leave that to me.

607
00:37:44,263 --> 00:37:46,223
We are a
dynamic-fast growing company.

608
00:37:46,348 --> 00:37:48,725
And we're poised to make
major inroads nationally.

609
00:37:48,850 --> 00:37:51,770
So in addition to giving us a
real strong foothold right here

610
00:37:51,895 --> 00:37:54,898
in the Midwest, the Des Plaines
location would serve as kind of

611
00:37:55,023 --> 00:37:58,527
a lure for other
franchises if you will.

612
00:37:58,652 --> 00:38:00,904
- What are those?

613
00:38:01,029 --> 00:38:03,740
- What are...
- Those?

614
00:38:06,952 --> 00:38:08,912
- Let me see. Oh, those. Yeah.

615
00:38:09,037 --> 00:38:10,998
That's just my little way
of separating us

616
00:38:11,123 --> 00:38:12,916
from the rest of the pack.

617
00:38:13,041 --> 00:38:14,835
You like 'em?

618
00:38:14,960 --> 00:38:16,962
I call them the Golden Arches.

619
00:38:17,087 --> 00:38:20,090
- You look familiar.
Have we met before?

620
00:38:20,215 --> 00:38:21,591
- I don't think so.

621
00:38:21,717 --> 00:38:23,157
I think I would
have remembered that.

622
00:38:23,218 --> 00:38:25,220
Peruse the inside here
if you don't mind.

623
00:38:25,345 --> 00:38:27,806
- Take a look at the, read that.
- Yeah.

624
00:38:27,931 --> 00:38:29,933
- The Fold-a-Nook.

625
00:38:30,058 --> 00:38:32,227
It's like a Murphy Bed,
for your kitchen.

626
00:38:32,352 --> 00:38:33,937
Huh?

627
00:38:37,232 --> 00:38:40,694
- Take a look at the
blueprints we got.

628
00:38:40,819 --> 00:38:42,279
We had those done locally.

629
00:38:42,404 --> 00:38:43,947
- I never forget a face.

630
00:38:49,703 --> 00:38:52,247
- Unique. Original.
Totally innovative.

631
00:38:52,372 --> 00:38:53,790
There's nothing like this.

632
00:38:53,915 --> 00:38:56,585
Nothing in the entire
food service sector.

633
00:38:56,710 --> 00:38:59,838
- Nice brochure,
professionally done.

634
00:39:02,174 --> 00:39:03,550
Have we met?

635
00:39:05,093 --> 00:39:06,845
The paper cup guy.

636
00:39:06,970 --> 00:39:09,973
- Yeah. That was
a long time ago.

637
00:39:10,098 --> 00:39:11,892
That was a long time ago.

638
00:39:13,518 --> 00:39:14,936
What do you think?

639
00:39:15,062 --> 00:39:17,105
- I don't know.

640
00:39:19,232 --> 00:39:20,400
- There's...

641
00:39:22,652 --> 00:39:23,904
Look...

642
00:39:25,906 --> 00:39:27,699
I'm gonna level with ya.

643
00:39:30,952 --> 00:39:33,413
I need this one.

644
00:39:33,538 --> 00:39:34,915
You think, uh...

645
00:39:35,040 --> 00:39:36,309
Is there anything you
can do to help me out?

646
00:39:36,333 --> 00:39:37,876
- I'll tell you what,
let me refer you

647
00:39:38,001 --> 00:39:39,628
to one of my colleagues.

648
00:39:39,753 --> 00:39:43,382
Somebody who may be better
suited to meet your needs.

649
00:39:43,507 --> 00:39:45,133
- Thank you.

650
00:39:49,137 --> 00:39:50,764
- Ray Kroc.

651
00:39:51,890 --> 00:39:52,891
Address...

652
00:39:53,016 --> 00:39:56,520
- 143 Juniper Road,

653
00:39:56,645 --> 00:39:59,272
Arlington Heights, Illinois.

654
00:40:00,565 --> 00:40:01,817
- Home telephone number?

655
00:40:03,402 --> 00:40:05,654
- Ahh, use my office
telephone number,

656
00:40:05,779 --> 00:40:08,323
that's the best
place to reach me.

657
00:40:08,448 --> 00:40:09,908
- All right.

658
00:40:10,033 --> 00:40:11,952
Of course we'll need
an appraisal on your home

659
00:40:12,077 --> 00:40:14,162
before we can issue funds.

660
00:40:38,437 --> 00:40:39,938
- Be right.

661
00:40:41,398 --> 00:40:43,024
Just be right one time.

662
00:40:58,248 --> 00:40:59,916
One time.

663
00:41:01,835 --> 00:41:03,020
<i>June, did you schedule the
stakeout with the engineer?</i>

664
00:41:03,044 --> 00:41:04,212
All set.

665
00:41:04,337 --> 00:41:05,630
- What about the fire
department?

666
00:41:05,755 --> 00:41:06,983
Did you get the approval
for the driveway design?

667
00:41:07,007 --> 00:41:08,508
- Left a message
with them yesterday.

668
00:41:08,633 --> 00:41:10,010
- Excavation permits?

669
00:41:10,135 --> 00:41:11,636
<i>- I'm meeting with them today.</i>

670
00:41:11,761 --> 00:41:13,430
- All right.

671
00:41:13,555 --> 00:41:15,974
Hey, what's going on with
San Bernardino, by the way?

672
00:41:16,099 --> 00:41:20,812
- I just spoke to Dick,
he says they're working on it.

673
00:41:20,937 --> 00:41:22,314
- They're working on it?

674
00:41:22,439 --> 00:41:23,648
- That's what he said.

675
00:41:25,567 --> 00:41:27,903
- Ray Kroc on the line.

676
00:41:30,906 --> 00:41:33,366
- Hiya, Ray.
- Boy, you boys are killing me.

677
00:41:33,492 --> 00:41:34,576
<i>What's the hold up?</i>

678
00:41:34,701 --> 00:41:36,119
I break ground in two weeks.

679
00:41:36,244 --> 00:41:38,246
- These things take time.

680
00:41:38,371 --> 00:41:39,998
You're proposing
substantial alterations.

681
00:41:40,123 --> 00:41:42,667
- I'm adding a basement
and a furnace, that's all.

682
00:41:42,792 --> 00:41:45,462
- We need our architect to
thoroughly review it

683
00:41:45,587 --> 00:41:47,467
and make sure everything
is safe and up to code.

684
00:41:47,589 --> 00:41:50,675
- Fine. Has he seen it yet,
has he taken a look at it?

685
00:41:50,800 --> 00:41:52,344
- I'm not sure to be honest.

686
00:41:52,469 --> 00:41:54,930
- I've got bulldozers
rolling up on the 23rd.

687
00:41:55,055 --> 00:41:57,224
<i>- I'm not the one
who scheduled that, Ray.</i>

688
00:41:57,349 --> 00:41:59,476
- I need you to take a breath.
<i>- Take a breath?</i>

689
00:41:59,601 --> 00:42:02,729
Do you realize what it's going
to cost me if I have to push?

690
00:42:02,854 --> 00:42:04,689
- Hopefully,
it won't come to that.

691
00:42:04,814 --> 00:42:06,525
- Every restaurant
in the Midwest

692
00:42:06,650 --> 00:42:07,984
has a basement and a furnace.

693
00:42:08,109 --> 00:42:09,861
- This is standard stuff.
<i>- I understand.</i>

694
00:42:09,986 --> 00:42:12,030
But it's our name
on that building.

695
00:42:12,155 --> 00:42:15,408
God forbid the floor caves in
and people get hurt or worse

696
00:42:15,534 --> 00:42:17,369
because of some
design flaw we missed.

697
00:42:17,494 --> 00:42:20,497
Let's just slow down a minute
and make sure it's done right.

698
00:42:20,622 --> 00:42:22,582
- So much for the
Speedee System, huh?

699
00:42:28,421 --> 00:42:30,757
- Did he just hang up on you?
- Yes.

700
00:42:30,882 --> 00:42:33,093
Unless we got
violently disconnected.

701
00:42:33,218 --> 00:42:34,844
- Okay.

702
00:42:36,638 --> 00:42:38,056
It'll be fine.

703
00:42:40,809 --> 00:42:43,270
- Where's the...
Where's the front of the apron?

704
00:42:43,395 --> 00:42:45,522
- Show me.
- All right.

705
00:42:45,647 --> 00:42:47,917
Just make sure the windows
are big enough so the customers

706
00:42:47,941 --> 00:42:49,794
can look into the restaurant.
All the way to the kitchen.

707
00:42:49,818 --> 00:42:51,361
Doesn't look right.
Let me see this.

708
00:42:51,486 --> 00:42:52,737
- Ray.
- What?

709
00:42:52,862 --> 00:42:54,406
- We got a letter
from San Bernardino.

710
00:42:54,531 --> 00:42:56,533
- Read it to me.

711
00:42:56,658 --> 00:42:59,411
- Dear Ray. Thank you for your
letter sharing your idea

712
00:42:59,536 --> 00:43:03,039
to strike a deal with Coca-Cola
to sponsor menu boards

713
00:43:03,164 --> 00:43:05,208
at the new
Des Plaines location.

714
00:43:05,333 --> 00:43:07,794
An intriguing notion, indeed.

715
00:43:07,919 --> 00:43:10,589
As you rightly point out, such
an arrangement would provide

716
00:43:10,714 --> 00:43:12,340
a steady source of
revenue to the store

717
00:43:12,465 --> 00:43:14,759
at no additional labor cost.

718
00:43:14,884 --> 00:43:18,471
- However...
- However? However, what?

719
00:43:18,597 --> 00:43:19,931
- However, this is a concept

720
00:43:20,056 --> 00:43:22,017
<i>that goes beyond
our core beliefs.</i>

721
00:43:22,142 --> 00:43:25,895
McDonald's was founded
with the idea of families

722
00:43:26,021 --> 00:43:27,647
and not strict commerce.

723
00:43:27,772 --> 00:43:29,458
- Sons of bitches, they don't
know what the hell...

724
00:43:29,482 --> 00:43:31,359
- And so on and so on...

725
00:43:33,737 --> 00:43:35,363
Here you go, gentlemen.
Back to work.

726
00:43:35,488 --> 00:43:37,032
- Let me explain.

727
00:43:37,157 --> 00:43:39,868
It'll be real small, along
the bottom. Very discreet.

728
00:43:39,993 --> 00:43:41,637
- We're just not
comfortable with the notion

729
00:43:41,661 --> 00:43:44,122
of turning our menu
into an advertisement.

730
00:43:44,247 --> 00:43:46,916
- See it's not an ad,
it's sponsorship.

731
00:43:47,042 --> 00:43:49,085
- It's distasteful.
- It's free money!

732
00:43:49,210 --> 00:43:51,272
- There are plenty of things we
could do to make a quick buck,

733
00:43:51,296 --> 00:43:53,656
- that doesn't mean we should.
<i>- Loads of restaurants do it!</i>

734
00:43:53,757 --> 00:43:55,300
- Well, we don't.
- Why not?

735
00:43:55,425 --> 00:43:57,385
<i>- Cause I have no interest
in indulging</i>

736
00:43:57,510 --> 00:43:58,910
in that sort of
crass commercialism.

737
00:43:59,012 --> 00:44:00,555
It's not McDonald's.

738
00:44:00,680 --> 00:44:02,408
- I didn't realize I was
partnering with a beatnik.

739
00:44:02,432 --> 00:44:04,976
- I'll have you know I'm a
card-carrying Republican.

740
00:44:05,101 --> 00:44:07,979
- Yeah, well you coulda
fooled me.

741
00:44:08,104 --> 00:44:09,814
- He hung up again.

742
00:44:09,939 --> 00:44:13,193
- He's just... He's just a
little excitable, that's all.

743
00:44:16,571 --> 00:44:19,115
- A hot head like that, you
don't know what he's capable of.

744
00:44:19,240 --> 00:44:23,328
- It's all bluster, Dick.
His bark is worse than his bite.

745
00:44:23,453 --> 00:44:24,847
- That's what
Neville Chamberlain said.

746
00:44:24,871 --> 00:44:26,331
- He'll relax.

747
00:44:26,456 --> 00:44:28,583
Give him some time.

748
00:44:34,673 --> 00:44:36,257
- What are you doing? Come on.

749
00:44:36,383 --> 00:44:38,503
There's time to lean,
there's time to clean. Let's go.

750
00:44:40,470 --> 00:44:42,722
Put the hat on straight.

751
00:44:45,600 --> 00:44:46,810
400 degrees, right?

752
00:44:46,935 --> 00:44:48,228
That'a boy, way to work.

753
00:44:48,353 --> 00:44:50,021
Nice.

754
00:44:50,146 --> 00:44:51,856
Hey, hey, hey.
There's one pickle on there.

755
00:44:51,981 --> 00:44:54,043
Two pickles on all the buns.
Two pickles on all of them.

756
00:44:54,067 --> 00:44:57,278
Don't... don't... Look, watch.
Flip 'em like that.

757
00:44:57,404 --> 00:44:58,839
You already turned them over
and press them one time.

758
00:44:58,863 --> 00:45:00,782
And that one's too pink.
All right.

759
00:45:02,200 --> 00:45:03,743
And you...

760
00:45:06,162 --> 00:45:08,331
Get... these...

761
00:45:09,958 --> 00:45:11,334
That's pretty damn good.

762
00:45:11,459 --> 00:45:14,504
- What's your name?
- Fred Turner, sir.

763
00:45:14,629 --> 00:45:17,090
- Nice work. Fred Turner.

764
00:45:17,215 --> 00:45:18,925
Fred Turner.

765
00:45:46,619 --> 00:45:48,788
<i>It's such a
delicate subject</i>

766
00:45:48,913 --> 00:45:50,832
<i>that I... I just don't
know how to say it.</i>

767
00:45:50,957 --> 00:45:54,919
<i>Kind of a...
I don't know how to say it.</i>

768
00:45:55,044 --> 00:45:56,296
<i>Now, look, Mary.</i>

769
00:45:56,421 --> 00:45:58,339
<i>You called me,
you rushed over to gab.</i>

770
00:45:58,465 --> 00:46:00,592
<i>Now, what is it
you want to say?</i>

771
00:46:00,717 --> 00:46:02,010
<i>Well, Jack...</i>

772
00:46:04,137 --> 00:46:05,513
- I'm sorry.

773
00:46:06,890 --> 00:46:08,641
I know I've been
neglecting you.

774
00:46:17,233 --> 00:46:21,196
What do you say tomorrow
we go to supper at the club?

775
00:46:27,952 --> 00:46:29,621
- Really?

776
00:46:29,746 --> 00:46:31,372
- Really.

777
00:46:34,250 --> 00:46:35,850
Well, look what
the cat dragged in.

778
00:46:35,919 --> 00:46:37,128
Hello, everyone.

779
00:46:37,253 --> 00:46:38,838
Hi there. Hi. Hey...
How are ya?

780
00:46:38,963 --> 00:46:40,441
- Evening, stranger.
- Good to see you.

781
00:46:40,465 --> 00:46:43,051
- Linda Ballen was just
there, she adored it.

782
00:46:43,176 --> 00:46:45,887
- This is on the left side
of the 14th fairway.

783
00:46:46,012 --> 00:46:47,472
- No, use your three-wood.

784
00:46:47,597 --> 00:46:49,200
- Hmm, three-wood.
- Hit it clean.

785
00:46:49,224 --> 00:46:50,975
- I hear Acapulco is divine.

786
00:46:51,100 --> 00:46:52,310
- Where do you like, Ethel?

787
00:46:52,435 --> 00:46:54,604
- Umm, Spain.

788
00:46:54,729 --> 00:46:56,648
- Spain?
- Wonderful.

789
00:46:56,773 --> 00:46:58,358
- Wow. How was it?

790
00:46:58,483 --> 00:47:01,069
- Oh no, I mean,
I'm thinking about it.

791
00:47:01,194 --> 00:47:02,529
- Oh, you haven't been.

792
00:47:02,654 --> 00:47:06,199
- Well, we're
dreaming of a trip, right?

793
00:47:06,324 --> 00:47:08,201
- Great, yeah.

794
00:47:11,621 --> 00:47:13,873
- How's your game, Ray?
- Lately?

795
00:47:13,998 --> 00:47:16,125
- Non-existent.
- I'm no Ben Hogan myself.

796
00:47:16,251 --> 00:47:17,669
- No kidding?

797
00:47:17,794 --> 00:47:20,964
- Haha, yeah. I did hit
a hole-in-one of a sort,

798
00:47:21,089 --> 00:47:23,716
recently though.

799
00:47:23,842 --> 00:47:27,720
I came across an really, really
interesting business opportunity.

800
00:47:27,846 --> 00:47:29,222
Really interesting.

801
00:47:29,347 --> 00:47:30,907
You boys are gonna
want a piece of this.

802
00:47:30,932 --> 00:47:32,743
- Here we go again.
- What is it this time, Ray?

803
00:47:32,767 --> 00:47:35,228
- Restaurant.

804
00:47:35,353 --> 00:47:36,980
- New kind of restaurant.
- New how?

805
00:47:37,105 --> 00:47:39,482
Restaurant filled with
milkshakes and Fold-a-Nooks?

806
00:47:43,528 --> 00:47:45,655
- Fold-a-Nooks.

807
00:47:47,574 --> 00:47:50,034
- Ha-ha.
- I'm just joking with you, Ray.

808
00:47:50,159 --> 00:47:52,829
- Hold on, Jack.
You should hear him out.

809
00:47:54,497 --> 00:47:55,707
This one's different.

810
00:48:00,086 --> 00:48:03,923
- Well, do tell us more.

811
00:48:04,048 --> 00:48:05,842
- I will.

812
00:48:05,967 --> 00:48:08,678
This is a thing of beauty.

813
00:48:08,803 --> 00:48:10,346
Fully automated kitchen.

814
00:48:10,471 --> 00:48:12,471
Likes of which I've never seen.
It's revolutionary.

815
00:48:12,515 --> 00:48:14,017
It's called
the Speedee System.

816
00:48:14,142 --> 00:48:15,828
The thing I like about this,
it's franchisable.

817
00:48:15,852 --> 00:48:17,288
The first one is
already up and running.

818
00:48:17,312 --> 00:48:18,563
Come on over and take a look.

819
00:48:18,688 --> 00:48:20,899
Might make you boys
a few dollars.

820
00:48:24,110 --> 00:48:26,112
You don't have to
worry about a thing.

821
00:48:26,237 --> 00:48:27,739
We're in charge of
everything after.

822
00:48:27,864 --> 00:48:29,991
And all these franchises
look exactly the same.

823
00:48:30,116 --> 00:48:32,785
I would have never thought
but younger workers are better.

824
00:48:32,911 --> 00:48:34,621
They're hustling,
they're ambitious.

825
00:48:34,746 --> 00:48:36,456
Easy as pie.

826
00:48:36,581 --> 00:48:38,684
You just pay the franchise fee,
we take care of everything else.

827
00:48:38,708 --> 00:48:40,293
I'll tell you the whole thing.

828
00:48:43,296 --> 00:48:44,714
Close enough, pick it up, Drew.

829
00:48:44,839 --> 00:48:46,466
All right, let's do this.

830
00:48:49,427 --> 00:48:50,678
Got her?

831
00:48:50,803 --> 00:48:52,388
Okay.
You'll be real happy there.

832
00:48:56,142 --> 00:48:57,810
- Congratulations.
- All right.

833
00:49:05,777 --> 00:49:08,029
- Three new franchises
in the last month.

834
00:49:08,154 --> 00:49:10,281
- Well, that's great.

835
00:49:10,406 --> 00:49:11,616
What?

836
00:49:11,741 --> 00:49:14,077
- I don't know.

837
00:49:14,202 --> 00:49:15,536
- What?

838
00:49:15,662 --> 00:49:17,222
- Don't you think maybe,
given our experience,

839
00:49:17,246 --> 00:49:20,416
that this is all happening
a little too quickly?

840
00:49:20,541 --> 00:49:22,085
If they all pop up at once,

841
00:49:22,210 --> 00:49:24,337
how is he going to
maintain standards?

842
00:50:18,391 --> 00:50:20,393
- Son of a bitch.

843
00:50:23,146 --> 00:50:24,397
- Give it a whack, Jack.

844
00:50:27,775 --> 00:50:30,570
- Hey! Look at this.
What is this?

845
00:50:30,695 --> 00:50:32,030
Huh? What is that?

846
00:50:32,155 --> 00:50:33,489
- It appears to be
a hamburger.

847
00:50:33,614 --> 00:50:34,974
- Not a McDonald's
burger it's not.

848
00:50:35,033 --> 00:50:36,409
Look at all that ketchup.

849
00:50:36,534 --> 00:50:37,928
You've got three pickles
on there instead of two.

850
00:50:37,952 --> 00:50:40,038
Look at that.
Look at that, lettuce.

851
00:50:40,163 --> 00:50:41,456
Really, Jack? Lettuce?

852
00:50:41,581 --> 00:50:43,291
- Can we talk about
this another time?

853
00:50:43,416 --> 00:50:45,144
- Look at the patty itself,
that is tragically overcooked.

854
00:50:45,168 --> 00:50:46,502
Tragically!

855
00:50:46,627 --> 00:50:48,105
- I don't know, Ray,
it looks good to me.

856
00:50:48,129 --> 00:50:49,523
- What the hell do you
know about quality?

857
00:50:49,547 --> 00:50:50,899
I was by your
restaurant today too.

858
00:50:50,923 --> 00:50:52,443
- Yeah, what about it?
- What about it?

859
00:50:52,467 --> 00:50:53,944
You got corn on the cob,
you got fried chicken!

860
00:50:53,968 --> 00:50:55,636
- People love fried chicken.
- Do they?

861
00:50:55,762 --> 00:50:57,823
Let them go somewhere where
they serve fried chicken.

862
00:50:57,847 --> 00:50:59,307
And your kitchen is filthy!

863
00:50:59,432 --> 00:51:01,142
What the hell is the
matter with you guys?

864
00:51:01,267 --> 00:51:03,107
- I don't know about you,
Ray, but I'm retired.

865
00:51:03,144 --> 00:51:04,621
- You said this would be a good
place for us to park our money.

866
00:51:04,645 --> 00:51:05,938
- No, no.
- It's an investment!

867
00:51:06,064 --> 00:51:07,291
- If I wanted a job,
I would have applied

868
00:51:07,315 --> 00:51:09,025
for a cook position.

869
00:51:09,150 --> 00:51:11,510
- You couldn't get a job as a
cook in one of my restaurants.

870
00:51:11,569 --> 00:51:12,569
- Hey!

871
00:51:12,612 --> 00:51:13,863
- What's his problem?

872
00:51:13,988 --> 00:51:16,407
- He's a pain in the
ass is what he is.

873
00:51:16,532 --> 00:51:17,992
Right back at ya, Ray.

874
00:51:18,117 --> 00:51:19,786
<i>- Ethel?
- In here.</i>

875
00:51:19,911 --> 00:51:21,746
- Hi.

876
00:51:21,871 --> 00:51:24,165
- Ray, hurry and get changed.
Dinner is called for seven.

877
00:51:24,290 --> 00:51:28,127
- Yeah, we're not going
to the club tonight.

878
00:51:28,252 --> 00:51:30,046
- You canceled our dinner?

879
00:51:30,171 --> 00:51:32,965
- I canceled our membership.

880
00:51:33,091 --> 00:51:34,759
- What?

881
00:51:34,884 --> 00:51:37,553
- Those Roland Green people,
they're not really our kind.

882
00:51:37,678 --> 00:51:39,180
- What are you talking about?

883
00:51:39,305 --> 00:51:43,226
- I've lost interest
hobnobbing with the idle rich.

884
00:51:43,351 --> 00:51:44,811
- The idle rich?

885
00:51:44,936 --> 00:51:47,355
- Yeah, you know their golf,
their Rob Roys.

886
00:51:47,480 --> 00:51:51,025
They're so
complacent and content.

887
00:51:51,150 --> 00:51:53,653
- Ray.
Please tell me you're joking.

888
00:51:53,778 --> 00:51:55,363
These are our friends.

889
00:51:55,488 --> 00:51:58,407
- No, I know. I know.
You know what?

890
00:51:58,533 --> 00:52:01,536
You and I can make
a lot of new friends.

891
00:52:01,661 --> 00:52:03,055
It's all right,
we'll make new friends.

892
00:52:03,079 --> 00:52:06,958
Friends that are
more suitable, for us.

893
00:52:07,083 --> 00:52:08,626
You know?

894
00:52:08,751 --> 00:52:11,087
Don't you think?

895
00:52:11,212 --> 00:52:12,839
You know what?
Give me one second.

896
00:52:12,964 --> 00:52:14,549
The garage is driving me crazy.

897
00:52:14,674 --> 00:52:16,634
Can I just go sweep
it up and clean it up?

898
00:52:16,759 --> 00:52:18,177
And then put a nice dress on,

899
00:52:18,302 --> 00:52:20,096
I'll take you out
for something to eat.

900
00:52:30,648 --> 00:52:34,569
Yeah! Yeah!
This is ridiculous!

901
00:52:36,195 --> 00:52:39,323
Might as well go, you're
not going to get anything!

902
00:52:39,448 --> 00:52:41,492
- Good job, guys!
- Good job!

903
00:52:43,327 --> 00:52:45,037
You look real busy!

904
00:52:45,163 --> 00:52:47,248
Fine, yeah dance, that's
a good dance there, buddy.

905
00:52:47,373 --> 00:52:49,834
Good job, do anything
but make a hamburger.

906
00:52:49,959 --> 00:52:52,086
Cancel! Cancel my order!

907
00:52:54,422 --> 00:52:58,176
- Just take a gander at
this handsome gold inlay.

908
00:52:58,301 --> 00:53:00,028
You're telling me such
spectacular craftsmanship

909
00:53:00,052 --> 00:53:01,637
isn't worth $8.95?

910
00:53:01,762 --> 00:53:03,306
- But I'm not interested.

911
00:53:03,431 --> 00:53:04,932
- You're not interested
in a Bible

912
00:53:05,057 --> 00:53:08,436
sure to be the pride of your
family's home library?

913
00:53:08,561 --> 00:53:12,899
As you no doubt know, June, envy
is one of the seven deadly sins.

914
00:53:13,024 --> 00:53:15,335
And that is what your friends
and neighbors will be guilty of

915
00:53:15,359 --> 00:53:17,653
when they see this leather-bound
beauty on your bookshelf.

916
00:53:17,778 --> 00:53:20,281
- Sir, this is a
private place of business.

917
00:53:20,406 --> 00:53:23,868
I'm afraid I'm going to
have to ask you to leave.

918
00:53:23,993 --> 00:53:25,369
Thank you for your time.

919
00:53:27,038 --> 00:53:29,916
Prince Castle Sales.
Oh, hold on.

920
00:53:30,041 --> 00:53:34,045
Ray. It's Mac.
Do you want to take this?

921
00:53:34,170 --> 00:53:38,132
Ahh yeah, tell him
I'll call him back.

922
00:53:38,257 --> 00:53:40,509
- Hey, hey. Wait a minute.

923
00:53:40,635 --> 00:53:41,969
What's your name?

924
00:53:42,094 --> 00:53:45,139
- Leonard. Leonard Rosenblatt.

925
00:53:45,264 --> 00:53:47,266
- Rosenblatt? Really?

926
00:53:48,684 --> 00:53:51,103
What's a Jew doing
selling Catholic Bibles?

927
00:53:51,229 --> 00:53:52,688
- Making a living.

928
00:53:59,820 --> 00:54:01,781
- I believe in you.

929
00:54:29,225 --> 00:54:32,019
- Tuck that pickle in. These
are ready to spin. Smooth...

930
00:54:33,813 --> 00:54:35,481
275...

931
00:54:35,606 --> 00:54:38,776
No salt for 30 seconds, okay?
Looking good, fellas!

932
00:54:38,901 --> 00:54:40,569
Looking good! Big smiles!

933
00:54:40,695 --> 00:54:42,780
If you've got time to lean,
you've got time to clean!

934
00:54:47,702 --> 00:54:49,328
- It's normally ten and under,

935
00:54:49,453 --> 00:54:51,664
but for you
I'll make an exception.

936
00:54:51,789 --> 00:54:53,958
Haha!

937
00:54:54,083 --> 00:54:56,127
Love it. Nice.

938
00:54:59,922 --> 00:55:01,632
<i>My new franchisees
are great.</i>

939
00:55:01,757 --> 00:55:03,467
<i>He's in the back
working in the kitchen.</i>

940
00:55:03,592 --> 00:55:06,762
<i>She's out front, handing
suckers out to the little kids.</i>

941
00:55:06,887 --> 00:55:09,390
<i>Husband and wife,
side by side.</i>

942
00:55:11,017 --> 00:55:12,518
Like a real team.

943
00:55:15,604 --> 00:55:18,566
It is really something to see.

944
00:55:18,691 --> 00:55:20,568
Wonderful, don't
you think, Ethel?

945
00:55:20,693 --> 00:55:22,778
- I suppose it is, yeah.
- Yeah.

946
00:55:23,863 --> 00:55:25,948
Like teammates.

947
00:55:33,164 --> 00:55:35,249
I made supper
plans for us, Friday.

948
00:55:37,793 --> 00:55:40,171
- I'm guessing you
didn't rejoin Roland Green?

949
00:55:40,296 --> 00:55:43,716
- Well no... no.
Someplace far better.

950
00:55:56,270 --> 00:55:57,772
- B-5!

951
00:55:58,939 --> 00:56:00,274
- So salty.

952
00:56:01,442 --> 00:56:02,943
I love the salt.

953
00:56:07,490 --> 00:56:09,241
- So what do you do, Art?

954
00:56:09,367 --> 00:56:11,053
- Had a little plumbing business
going for a while after getting

955
00:56:11,077 --> 00:56:12,828
out of the service.

956
00:56:12,953 --> 00:56:15,390
Now I sell vacuum cleaners and
give piano lessons on the side.

957
00:56:15,414 --> 00:56:16,791
- Wow.

958
00:56:16,916 --> 00:56:18,751
- Wow.
Busy guy. Good for you.

959
00:56:18,876 --> 00:56:20,920
Vacuums,
plumping, piano lessons.

960
00:56:21,045 --> 00:56:23,005
You're a jack of all trades.

961
00:56:23,130 --> 00:56:25,216
- Yeah, whatever puts
food on the table, right?

962
00:56:25,341 --> 00:56:28,302
- You must be so proud?

963
00:56:28,427 --> 00:56:29,887
- How would you like to do
more than

964
00:56:30,012 --> 00:56:31,347
"put a little food
on the table"?

965
00:56:31,472 --> 00:56:33,307
Bingo!

966
00:56:33,432 --> 00:56:35,726
- She's excited.

967
00:56:35,851 --> 00:56:37,520
- What'd you have in mind?

968
00:56:50,157 --> 00:56:51,325
- Burger up.

969
00:56:57,456 --> 00:57:00,876
- I'm going to give
you three words.

970
00:57:01,001 --> 00:57:03,963
I want you to take those three
words home with you tonight.

971
00:57:04,088 --> 00:57:07,842
McDonald's is family.

972
00:57:10,636 --> 00:57:12,930
Isn't that great?

973
00:57:13,055 --> 00:57:15,766
You know what I
say when I see that?

974
00:57:15,891 --> 00:57:19,770
Family. We're one big family.

975
00:57:19,895 --> 00:57:21,439
Aren't we?

976
00:57:21,564 --> 00:57:23,441
We've got mouths to feed.

977
00:57:23,566 --> 00:57:24,984
That's a family.

978
00:57:27,820 --> 00:57:30,656
I'm looking for a few good men.

979
00:57:30,781 --> 00:57:33,033
And women!
Who aren't afraid of hard work.

980
00:57:33,159 --> 00:57:34,702
Aren't afraid to
roll up their sleeves.

981
00:57:34,827 --> 00:57:37,663
Cliché, I know, but I'm looking
for scrappers, hustlers.

982
00:57:37,788 --> 00:57:39,141
Guys who are willing to
roll up their sleeves.

983
00:57:39,165 --> 00:57:40,416
People with drive.

984
00:57:40,541 --> 00:57:41,560
They got a little
fire in the belly.

985
00:57:41,584 --> 00:57:43,335
Got a little <i>chutzpah!</i>

986
00:57:43,461 --> 00:57:45,439
I stand right here before you
today and I'm going to offer you

987
00:57:45,463 --> 00:57:46,839
something as precious as gold.

988
00:57:46,964 --> 00:57:48,591
You know what that is?
Anybody?

989
00:57:48,716 --> 00:57:50,593
Anybody? Opportunity!

990
00:57:50,718 --> 00:57:52,845
It's opportunity! Opportunity.

991
00:57:52,970 --> 00:57:54,388
Opportunity to advance.

992
00:57:54,513 --> 00:57:56,807
To move forward.
To move up, to advance.

993
00:57:56,932 --> 00:57:58,476
To succeed.

994
00:57:58,601 --> 00:58:00,728
To win. To step up.
The sky's the limit.

995
00:58:00,853 --> 00:58:02,897
The sky's the limit.
To grab the brass ring!

996
00:58:03,022 --> 00:58:04,624
To give yourself a shot
at the American dream!

997
00:58:04,648 --> 00:58:06,275
Put your arms around
the American dream!

998
00:58:06,400 --> 00:58:08,628
Opportunity... 'Cause I'll tell
you something, at McDonald's...

999
00:58:08,652 --> 00:58:10,404
Just like this
great nation of ours,

1000
00:58:10,529 --> 00:58:11,697
some of that elbow grease...

1001
00:58:11,822 --> 00:58:13,199
I guarantee if
you've got the guts,

1002
00:58:13,324 --> 00:58:14,426
got the gumption,
you've got the desire.

1003
00:58:14,450 --> 00:58:16,202
I guarantee ya, you can succeed.

1004
00:58:16,327 --> 00:58:18,954
There's gold to be had at the
end of those Golden Arches.

1005
00:58:19,079 --> 00:58:21,957
Golden Arches.
Golden Arches.

1006
00:58:22,082 --> 00:58:24,877
Now who's with me? Who wants to
jump on that ladder to success?

1007
00:58:25,002 --> 00:58:27,046
Become part of the
McDonald's <i>mishpucha.</i>

1008
00:58:27,171 --> 00:58:28,422
Now who's with me?

1009
00:58:28,547 --> 00:58:29,787
Come on, let me see some hands!

1010
00:58:29,840 --> 00:58:31,300
- I'll join!
- Here!

1011
00:58:31,425 --> 00:58:34,011
- There you go. Who else?

1012
00:58:50,611 --> 00:58:52,071
McDonald's!

1013
00:58:55,533 --> 00:58:57,535
Good, Art, good job!

1014
00:58:57,660 --> 00:58:59,328
- Thank you, sir.

1015
00:59:07,127 --> 00:59:08,921
- The nerve of this guy!

1016
00:59:09,046 --> 00:59:10,506
- What?

1017
00:59:10,631 --> 00:59:13,133
- Guess what he's calling
his Des Plaines store.

1018
00:59:13,259 --> 00:59:15,302
- McDonald's Number one.

1019
00:59:19,723 --> 00:59:22,142
- Then... What are we, then?

1020
00:59:23,894 --> 00:59:25,896
- Could his head get any bigger?

1021
00:59:30,401 --> 00:59:32,361
<i>Ladies and gentlemen,
we are about to begin</i>

1022
00:59:32,486 --> 00:59:35,239
<i>our initial descent into
Minneapolis-St. Paul.</i>

1023
00:59:51,338 --> 00:59:52,881
- Mr. Kroc,
welcome to Minneapolis,

1024
00:59:53,007 --> 00:59:55,050
wonderful to see ya!
Gimme an M!

1025
00:59:55,175 --> 00:59:56,260
- M!

1026
00:59:56,385 --> 00:59:57,261
- Give me a C!

1027
00:59:57,386 --> 00:59:58,804
- C!

1028
00:59:58,929 --> 00:59:59,929
- Gimme a D!

1029
01:00:00,014 --> 01:00:01,307
- D!

1030
01:00:01,432 --> 01:00:03,309
O!

1031
01:00:03,434 --> 01:00:05,185
N!

1032
01:00:08,772 --> 01:00:10,816
McDonald's!

1033
01:00:35,424 --> 01:00:36,592
- Ray, how is it?

1034
01:00:36,717 --> 01:00:38,218
- You can't even top
that in Chicago.

1035
01:00:38,344 --> 01:00:40,054
- Well, we don't
mess around up here.

1036
01:00:40,179 --> 01:00:41,489
- Boy, my compliments
to the chef.

1037
01:00:41,513 --> 01:00:42,513
That's wonderful.

1038
01:00:42,556 --> 01:00:44,266
- I can do you one better.

1039
01:00:44,391 --> 01:00:46,810
- How about the owner?
- Sure, why the hell not.

1040
01:00:46,935 --> 01:00:48,312
- Rollie?

1041
01:00:48,437 --> 01:00:50,272
Rollie.

1042
01:00:51,774 --> 01:00:52,983
- Jimmy, great to see ya.

1043
01:00:53,108 --> 01:00:55,569
- Rollie, how are ya.
- Oh, wonderful.

1044
01:00:55,694 --> 01:00:56,694
- Rollie Smith, Ray Kroc.

1045
01:00:56,779 --> 01:00:58,364
- Hey.
- Real pleasure.

1046
01:00:58,489 --> 01:01:00,133
- Boy, I tell ya, you got
one helluva restaurant here.

1047
01:01:00,157 --> 01:01:01,968
- Well, coming from you
that's quite a compliment.

1048
01:01:01,992 --> 01:01:04,703
- My reputation precedes me.

1049
01:01:04,828 --> 01:01:07,289
- I'm a great admirer.
- Well umm... sit down.

1050
01:01:07,414 --> 01:01:10,084
- I don't want to interrupt.
- Have a seat.

1051
01:01:10,209 --> 01:01:12,044
- Well, maybe just a minute.

1052
01:01:12,169 --> 01:01:13,480
- This is Fred Turner
my associate.

1053
01:01:13,504 --> 01:01:14,963
- Welcome.

1054
01:01:15,089 --> 01:01:17,132
- Steaks cooked, okay?
- Excellent. Perfect.

1055
01:01:17,257 --> 01:01:18,759
- Our intention is to ahh...

1056
01:01:18,884 --> 01:01:20,636
expand pretty far
beyond the Midwest.

1057
01:01:20,761 --> 01:01:23,597
We're not going to settle here.
We're not gonna...

1058
01:01:23,722 --> 01:01:26,767
We're going to expand
far beyond the Midwest.

1059
01:01:26,892 --> 01:01:29,812
- You've clearly got a warm and
loving home here in Minneapolis.

1060
01:01:29,937 --> 01:01:31,855
- Yeah, so it seems.

1061
01:01:31,980 --> 01:01:34,233
- Yeah, this town just can't
get enough of McDonald's.

1062
01:01:34,358 --> 01:01:35,651
- Here you go, sir.

1063
01:01:35,776 --> 01:01:36,961
- Another Canadian Club
for my friend.

1064
01:01:36,985 --> 01:01:37,861
- Yes, sir. Coming right up.

1065
01:01:37,986 --> 01:01:39,405
Thank you.

1066
01:01:39,530 --> 01:01:40,840
In fact, I'd say there's
sufficient enthusiasm

1067
01:01:40,864 --> 01:01:43,158
to support another.

1068
01:01:43,283 --> 01:01:44,410
A second location?

1069
01:01:44,535 --> 01:01:46,036
- You know,
come to think of it,

1070
01:01:46,161 --> 01:01:47,180
I know the perfect person
to own and operate.

1071
01:01:47,204 --> 01:01:48,372
- You don't say?

1072
01:01:48,497 --> 01:01:49,373
- Somebody who knows
what it takes

1073
01:01:49,498 --> 01:01:50,833
to build a great restaurant.

1074
01:01:50,958 --> 01:01:52,598
Someone with more than
20 years experience

1075
01:01:52,626 --> 01:01:54,545
in the food service industry.

1076
01:01:54,670 --> 01:01:56,296
- Who?

1077
01:01:56,422 --> 01:01:58,757
- Me.
- You!

1078
01:01:58,882 --> 01:02:00,759
Oh! That's a shock.

1079
01:02:00,884 --> 01:02:02,511
- He's funny.

1080
01:02:02,636 --> 01:02:04,430
I've got the know-how,
I've got the backers

1081
01:02:04,555 --> 01:02:06,640
and I've got
the perfect location.

1082
01:02:06,765 --> 01:02:09,017
Are you familiar
with Hennepin Avenue?

1083
01:02:09,143 --> 01:02:11,603
That's one of the busiest
commercial arteries

1084
01:02:11,729 --> 01:02:13,397
in the whole Twin-Cities.

1085
01:02:13,522 --> 01:02:15,250
There's a prime site that's
recently become available.

1086
01:02:15,274 --> 01:02:18,068
Full acre on the
corner of Hennepin and...

1087
01:02:18,193 --> 01:02:20,654
- Mr. Kroc?
- Yeah?

1088
01:02:26,577 --> 01:02:28,412
- Would you like to meet her?

1089
01:02:30,914 --> 01:02:32,458
- Yeah. Sure.

1090
01:02:35,002 --> 01:02:37,171
- So Ray, how long are
you here with us for,

1091
01:02:37,296 --> 01:02:38,547
- in the Twin-Cities.
- Huh?

1092
01:02:38,672 --> 01:02:40,007
- How long are you in town?

1093
01:02:40,132 --> 01:02:42,009
- I... Not sure yet.

1094
01:02:42,134 --> 01:02:43,761
- If you gentlemen
could steal a second,

1095
01:02:43,886 --> 01:02:46,597
I would love to personally
give you a tour of this site on

1096
01:02:46,722 --> 01:02:48,202
Hennepin that
Rollie is talking about.

1097
01:02:48,265 --> 01:02:49,850
He knows how to pick 'em.

1098
01:02:49,975 --> 01:02:51,870
I mean this place has
enough room for the restaurant,

1099
01:02:51,894 --> 01:02:55,439
the parking, possibly a
playground for the little ones.

1100
01:02:55,564 --> 01:02:57,941
- Ray Kroc meet Joan Smith.

1101
01:02:58,066 --> 01:03:01,195
My wife.

1102
01:03:01,320 --> 01:03:03,363
- Pleasure to meet you.
- Pleasure to meet you.

1103
01:03:03,489 --> 01:03:05,741
- Well, join us.
Have a drink with us.

1104
01:03:05,866 --> 01:03:07,117
- I'd love that.

1105
01:03:08,410 --> 01:03:10,871
- How are you guys?
- Good.

1106
01:03:10,996 --> 01:03:12,623
This is Fred Turner...

1107
01:03:12,748 --> 01:03:18,128
Madison, Milwaukee,
Kenosha, Grand Rapids.

1108
01:03:18,253 --> 01:03:20,756
Ahh, we've got the
three in the Chicago area.

1109
01:03:20,881 --> 01:03:22,674
Oh, Jim's here in Minneapolis.

1110
01:03:22,800 --> 01:03:24,009
St. Paul.

1111
01:03:24,134 --> 01:03:25,719
- Got one in Dayton, Ohio.

1112
01:03:25,844 --> 01:03:27,221
- That's right.

1113
01:03:27,346 --> 01:03:30,849
- You must be
positively dizzy, Mr. Kroc.

1114
01:03:30,974 --> 01:03:32,893
- Please, call me Ray.

1115
01:03:33,018 --> 01:03:34,853
- Ray...

1116
01:03:34,978 --> 01:03:36,480
- That's some growth.

1117
01:03:36,605 --> 01:03:38,816
- Yeah.
We're doing good, right Fred?

1118
01:03:38,941 --> 01:03:39,942
- Yes, sir.

1119
01:03:40,067 --> 01:03:41,568
- Yeah, we're doing good.

1120
01:03:41,693 --> 01:03:43,153
- When did you start it?

1121
01:03:45,781 --> 01:03:47,074
- Hmm? Sorry?

1122
01:03:47,199 --> 01:03:48,639
- What year did you
start McDonald's?

1123
01:03:50,244 --> 01:03:52,412
- Year?

1124
01:03:52,538 --> 01:03:54,414
I started it in 1954.

1125
01:03:57,668 --> 01:03:58,794
- Remarkable.

1126
01:03:58,919 --> 01:04:00,379
- Yeah.

1127
01:04:03,048 --> 01:04:05,467
- Well, I should get back.
- Back?

1128
01:04:05,592 --> 01:04:07,761
- To my piano.
- Oh, of course.

1129
01:04:10,180 --> 01:04:11,765
- What's your favorite song?

1130
01:04:11,890 --> 01:04:13,600
All-time favorite.

1131
01:04:13,725 --> 01:04:16,687
<i>- Pennies from Heaven.
- Pennies from Heaven.</i>

1132
01:04:19,648 --> 01:04:21,650
- Great gal.
- I know.

1133
01:04:36,456 --> 01:04:38,166
- I sold pianos for a while.

1134
01:04:41,044 --> 01:04:43,547
- ♪ Every time it rains ♪

1135
01:04:43,672 --> 01:04:47,843
♪ It rains
Pennies from heaven ♪

1136
01:04:51,597 --> 01:04:53,473
♪ Don't you know? ♪

1137
01:04:53,599 --> 01:04:58,353
♪ Each cloud contains
Pennies from heaven ♪

1138
01:05:02,274 --> 01:05:05,193
- ♪ You'll find your fortune ♪

1139
01:05:05,319 --> 01:05:09,489
♪ Fallin' all over town ♪

1140
01:05:09,615 --> 01:05:12,492
- Sounds pretty good.

1141
01:05:12,618 --> 01:05:17,289
- ♪ Be sure that
your umbrella ♪

1142
01:05:17,414 --> 01:05:20,042
♪ is upside down ♪

1143
01:05:21,376 --> 01:05:26,173
♪ Trade them for a package of ♪

1144
01:05:26,298 --> 01:05:29,426
- ♪ Sunshine and flowers ♪

1145
01:05:31,470 --> 01:05:36,141
♪ If you want the things
You love ♪

1146
01:05:36,266 --> 01:05:40,520
♪ You must have showers ♪

1147
01:05:40,646 --> 01:05:45,484
♪ So when you
Hear it thunder... ♪

1148
01:05:45,609 --> 01:05:48,445
♪ Don't run under a tree ♪

1149
01:05:48,570 --> 01:05:51,365
♪ There'll be
Pennies from heaven ♪

1150
01:05:51,490 --> 01:05:53,742
♪ For you and me ♪

1151
01:05:53,867 --> 01:05:55,369
- Sorry.

1152
01:06:10,425 --> 01:06:11,969
- Oh yes, yes.

1153
01:06:12,094 --> 01:06:14,221
- Will you be expanding
beyond this or is this...?

1154
01:06:14,346 --> 01:06:16,431
- Oh, no doubt.
We'll be everywhere.

1155
01:06:16,556 --> 01:06:18,558
- Very exciting.

1156
01:06:18,684 --> 01:06:20,978
What is on the menu
beyond hamburgers?

1157
01:06:21,103 --> 01:06:23,647
- Well, we've got French fries,
milkshakes and soft drinks.

1158
01:06:25,023 --> 01:06:27,442
<i>- Ray?</i>
- Down here!

1159
01:06:29,945 --> 01:06:32,364
- I think I've got
some people for you.

1160
01:06:32,489 --> 01:06:35,575
I met this young couple.
Very committed.

1161
01:06:35,701 --> 01:06:37,202
They're from Glenview.

1162
01:06:37,327 --> 01:06:39,327
High School sweethearts,
married for five years and

1163
01:06:39,413 --> 01:06:41,557
they're looking for a business
they can operate together.

1164
01:06:41,581 --> 01:06:43,000
And they seem very excited.

1165
01:06:43,125 --> 01:06:45,752
- Yeah, forget that.
Everything's changed.

1166
01:06:45,877 --> 01:06:49,423
- You want a drink?
- No... Changed, how?

1167
01:06:49,548 --> 01:06:52,592
Forget the Chicago suburbs.
Think bigger.

1168
01:06:52,718 --> 01:06:55,012
- Bigger?
- I'm not chasing them anymore.

1169
01:06:55,137 --> 01:06:57,848
They're chasing me now.

1170
01:06:57,973 --> 01:06:59,182
- What is...?

1171
01:06:59,307 --> 01:07:00,642
- The trip!
The trip I just took.

1172
01:07:00,767 --> 01:07:03,854
- The trip. How was it?
- Triumphant.

1173
01:07:03,979 --> 01:07:05,856
They rolled out the red carpet.

1174
01:07:05,981 --> 01:07:07,607
They're kissing this ring.

1175
01:07:07,733 --> 01:07:09,693
They're begging for McDonald's.

1176
01:07:09,818 --> 01:07:12,029
Here, have a drink.

1177
01:07:14,364 --> 01:07:17,534
- That's nice.
- Yeah, sure is.

1178
01:07:18,744 --> 01:07:20,412
- I'm sure.

1179
01:07:22,914 --> 01:07:27,502
Well, then all hail
Pope Raymond the First.

1180
01:07:30,422 --> 01:07:31,882
- Damn right.

1181
01:07:34,092 --> 01:07:35,677
God damn right.

1182
01:07:39,890 --> 01:07:42,267
- Ray?
- Yeah?

1183
01:07:42,392 --> 01:07:44,853
- We have a small problem.
- Wait a minute.

1184
01:07:44,978 --> 01:07:46,772
How can we be
almost out of capital?

1185
01:07:46,897 --> 01:07:49,983
Well, your revenue,
the monthly cut of the stores.

1186
01:07:50,108 --> 01:07:51,735
1.4% of net.

1187
01:07:51,860 --> 01:07:53,195
- 1.4?
- Yeah.

1188
01:07:53,320 --> 01:07:55,989
1.9 minus Dick and Mac's
half-percent.

1189
01:07:59,534 --> 01:08:01,453
- Mr. McDonald,
Ray Kroc's on the line.

1190
01:08:04,456 --> 01:08:05,916
Good to see you.

1191
01:08:08,877 --> 01:08:10,962
- Hiya, Ray.
- I want to renegotiate.

1192
01:08:11,088 --> 01:08:12,172
- Renegotiate what?

1193
01:08:12,297 --> 01:08:13,632
- My deal. My lousy deal.

1194
01:08:13,757 --> 01:08:15,884
1.4 doesn't even
cover my monthly nut,

1195
01:08:16,009 --> 01:08:17,511
let alone drive expansion.

1196
01:08:17,636 --> 01:08:19,221
- Ray, those are the terms.

1197
01:08:19,346 --> 01:08:21,115
- It's not good enough.
- It's almost triple our cut.

1198
01:08:21,139 --> 01:08:23,201
- You should be getting more
too then, shouldn't you?

1199
01:08:23,225 --> 01:08:24,601
- We are not greedy men.

1200
01:08:24,726 --> 01:08:26,061
<i>- Greed has nothing to
do with it.</i>

1201
01:08:26,186 --> 01:08:27,562
<i>If I had more
money to work with,</i>

1202
01:08:27,687 --> 01:08:29,332
I could be growing this
thing at twice the pace.

1203
01:08:29,356 --> 01:08:31,084
- We have no beef with the
current rate of expansion.

1204
01:08:31,108 --> 01:08:33,002
- I've got nothing, not one
location in Pennsylvania.

1205
01:08:33,026 --> 01:08:34,861
- Nothing in New York.
- All in good time.

1206
01:08:34,986 --> 01:08:36,988
- Nothing in Texas.
- I have no doubt it will come.

1207
01:08:37,114 --> 01:08:39,157
- I'm out here breaking
my neck for you guys.

1208
01:08:39,282 --> 01:08:40,742
- And you're doing
a bang-up job.

1209
01:08:40,867 --> 01:08:42,553
- Well, then I should be doing a
heck of a lot better

1210
01:08:42,577 --> 01:08:44,305
- than just breaking even.
- I don't know what to say.

1211
01:08:44,329 --> 01:08:45,729
- Say you'll renegotiate.
- I can't.

1212
01:08:45,789 --> 01:08:47,415
- Can't or won't?

1213
01:08:47,541 --> 01:08:49,793
- Upping your cut it would be
unfair to the franchisees.

1214
01:08:49,918 --> 01:08:52,045
- The franchisees
are doing just fine!

1215
01:08:52,170 --> 01:08:53,880
I'm the one
that's drowning here.

1216
01:08:54,005 --> 01:08:55,590
- You freely and
willingly agreed

1217
01:08:55,715 --> 01:08:57,384
to the terms of
your deal, Ray.

1218
01:08:57,509 --> 01:08:59,719
Nobody put a gun to your head.

1219
01:08:59,845 --> 01:09:01,972
- Four percent?
- No.

1220
01:09:02,097 --> 01:09:03,449
- Three and a half percent?
- Ray...

1221
01:09:03,473 --> 01:09:04,516
- What?
- No!

1222
01:09:04,641 --> 01:09:06,393
- Goddamn it!

1223
01:09:13,066 --> 01:09:14,609
- Dick.

1224
01:09:14,734 --> 01:09:16,444
Is he a pain in the rear?
Yes.

1225
01:09:16,570 --> 01:09:18,196
Does he have a few screws loose?
You bet.

1226
01:09:18,321 --> 01:09:20,049
But that doesn't mean he's
going to do us any harm.

1227
01:09:20,073 --> 01:09:21,425
- How long are you
going to keep this up, Mac?

1228
01:09:21,449 --> 01:09:22,742
- Keep up what?

1229
01:09:22,868 --> 01:09:24,095
- The whole
"everything is fine" act.

1230
01:09:24,119 --> 01:09:25,319
There's a wolf
in the henhouse.

1231
01:09:25,370 --> 01:09:27,289
We let him in!

1232
01:09:27,414 --> 01:09:29,040
I never should have listened.

1233
01:09:29,166 --> 01:09:31,102
- We have a contract for
just this sort of thing, Dick!

1234
01:09:31,126 --> 01:09:33,837
- I should have trusted my gut.

1235
01:09:33,962 --> 01:09:36,464
- So it's my fault, huh?

1236
01:09:36,590 --> 01:09:38,133
Just like the movie theater?

1237
01:09:38,258 --> 01:09:41,678
Well, I'm sorry I wanted you
to have your dream.

1238
01:10:01,323 --> 01:10:02,908
- Ninety-four dollars.

1239
01:10:06,620 --> 01:10:09,331
- It's unbelievable what
these suckers cost to run.

1240
01:10:11,166 --> 01:10:13,376
My Pop used to own
an ice cream parlor.

1241
01:10:13,501 --> 01:10:16,379
He went belly-up from
the refrigeration costs.

1242
01:10:16,504 --> 01:10:17,923
- Really?

1243
01:10:32,729 --> 01:10:34,522
- A man called today.

1244
01:10:40,070 --> 01:10:41,988
Illinois First Federal.

1245
01:10:47,327 --> 01:10:48,453
- Did he say what he wanted?

1246
01:10:48,578 --> 01:10:49,621
- Why don't you tell me?

1247
01:10:49,746 --> 01:10:51,289
- What did he want?

1248
01:10:52,874 --> 01:10:54,125
- Ray...

1249
01:10:54,251 --> 01:10:56,253
- What?

1250
01:10:58,213 --> 01:11:01,216
- Did you mortgage our home?

1251
01:11:02,717 --> 01:11:04,970
We could lose everything.

1252
01:11:31,955 --> 01:11:35,959
- I specifically said the office
is the best place to reach me!

1253
01:11:36,084 --> 01:11:37,961
- I tried there, Mr. Kroc.
Numerous times.

1254
01:11:38,086 --> 01:11:40,755
- You have no right to
call me at my home.

1255
01:11:40,880 --> 01:11:43,300
It is a blatant
invasion of my privacy!

1256
01:11:43,425 --> 01:11:45,319
- With all due respect, sir,
when you're three months behind

1257
01:11:45,343 --> 01:11:47,470
on your payments you don't
get to pick and choose

1258
01:11:47,595 --> 01:11:49,014
where we contact you.

1259
01:12:56,748 --> 01:12:57,916
- Ray?

1260
01:12:58,041 --> 01:12:59,959
- Surprise inspection.

1261
01:13:00,085 --> 01:13:02,420
- What are you doing here?

1262
01:13:04,547 --> 01:13:06,800
- I just came up to see
how things are going?

1263
01:13:11,304 --> 01:13:12,847
- $12,400.

1264
01:13:12,972 --> 01:13:14,408
- That's pretty good
haul for month one.

1265
01:13:14,432 --> 01:13:16,017
- Could be bigger.

1266
01:13:16,142 --> 01:13:17,811
I hate to mix
business with pleasure.

1267
01:13:17,936 --> 01:13:19,896
- I don't.

1268
01:13:20,021 --> 01:13:21,898
- But my expenses.

1269
01:13:22,023 --> 01:13:23,400
- What about them?

1270
01:13:23,525 --> 01:13:24,919
- Well, they're a bit
higher than anticipated.

1271
01:13:24,943 --> 01:13:27,153
One thing in particular,
that dang walk-in.

1272
01:13:27,278 --> 01:13:29,239
That bill is a real whopper.

1273
01:13:29,364 --> 01:13:33,368
- I know, it's a problem,
all that ice cream.

1274
01:13:33,493 --> 01:13:35,370
- I don't want to
overstep my bounds here.

1275
01:13:35,495 --> 01:13:37,330
But, we may have
found a solution.

1276
01:13:37,455 --> 01:13:38,706
Or Joan did, actually.

1277
01:13:41,835 --> 01:13:44,045
- You don't say?

1278
01:13:44,170 --> 01:13:46,756
- What if I told you there was a
way all of your owner-operators

1279
01:13:46,881 --> 01:13:49,300
can save literally hundreds
of dollars a year

1280
01:13:49,426 --> 01:13:51,094
in electrical costs?

1281
01:13:51,219 --> 01:13:53,346
And reduce the time that it
takes to make a milkshake,

1282
01:13:53,471 --> 01:13:55,515
by half.

1283
01:13:55,640 --> 01:13:57,350
- I'll bite.

1284
01:14:07,610 --> 01:14:09,487
- It's a powdered milkshake.

1285
01:14:11,072 --> 01:14:12,407
Costs a fraction of ice cream

1286
01:14:12,532 --> 01:14:14,367
and there's no refrigeration
necessary.

1287
01:14:14,492 --> 01:14:15,827
- It contains powdered milk.

1288
01:14:15,952 --> 01:14:17,537
Thickening agents
and emulsifiers

1289
01:14:17,662 --> 01:14:19,622
simulate the texture
of ice cream.

1290
01:14:19,747 --> 01:14:21,027
Tastes just like the real thing.

1291
01:14:21,124 --> 01:14:22,750
- It's easy as pie to make.

1292
01:14:22,876 --> 01:14:25,086
You put a packet into
a glass of water and stir it.

1293
01:14:25,211 --> 01:14:26,963
- I know maybe a
tad blasphemous,

1294
01:14:27,088 --> 01:14:28,607
what with your dairy background
and all.

1295
01:14:28,631 --> 01:14:31,759
- Personally, I think
it's a marvelous idea.

1296
01:14:34,846 --> 01:14:37,891
Chocolate or vanilla?

1297
01:14:38,016 --> 01:14:39,559
- Vanilla.

1298
01:15:01,414 --> 01:15:03,249
Good things come
to those who wait.

1299
01:15:27,607 --> 01:15:29,192
What do you think?

1300
01:15:29,317 --> 01:15:31,778
- I think I'm drinking a
delicious vanilla milkshake.

1301
01:15:34,656 --> 01:15:36,157
- May I?

1302
01:15:40,995 --> 01:15:42,539
Mmm...

1303
01:15:44,707 --> 01:15:46,668
I can't resist.

1304
01:15:46,793 --> 01:15:48,461
- So what do you say?

1305
01:15:48,586 --> 01:15:50,397
We try it out at our place
and then if it goes well...

1306
01:15:50,421 --> 01:15:52,924
- You roll it out nationally.

1307
01:15:53,049 --> 01:15:55,718
- I could. Yeah.
Let me think about it.

1308
01:15:58,763 --> 01:16:01,057
- You're the boss.

1309
01:16:09,023 --> 01:16:10,358
- McDonald's.

1310
01:16:10,483 --> 01:16:12,318
<i>I just found a way
to save you, me,</i>

1311
01:16:12,443 --> 01:16:14,505
<i>and all the owner-operators
literally hundreds of dollars</i>

1312
01:16:14,529 --> 01:16:16,823
<i>a year in electrical costs.</i>
- And what would that be?

1313
01:16:16,948 --> 01:16:18,283
<i>- Two words,
powdered milkshake.</i>

1314
01:16:18,408 --> 01:16:19,784
<i>I'm telling you I came across</i>

1315
01:16:19,909 --> 01:16:22,036
a remarkable product called
Inst-A-Mix.

1316
01:16:22,161 --> 01:16:24,247
Like I say, it's a
powdered milkshake.

1317
01:16:24,372 --> 01:16:26,332
It's a fraction of the cost
of ice cream

1318
01:16:26,457 --> 01:16:28,251
and requires no refrigeration.

1319
01:16:28,376 --> 01:16:29,895
- Ray...
<i>- I tell ya, I tried it myself,</i>

1320
01:16:29,919 --> 01:16:31,671
<i>it tastes just like
the real thing.</i>

1321
01:16:31,796 --> 01:16:33,440
It's delicious. Comes in
chocolate, comes in vanilla.

1322
01:16:33,464 --> 01:16:35,091
Me, I'm a vanilla man.

1323
01:16:35,216 --> 01:16:38,595
- Ray, we have no interest in a
milkshake that contains no milk.

1324
01:16:38,720 --> 01:16:41,031
Why don't we add sawdust to the
hamburgers while we're at it?

1325
01:16:41,055 --> 01:16:42,307
Frozen French fries!

1326
01:16:42,432 --> 01:16:43,808
<i>- You don't want to
save a bundle?</i>

1327
01:16:43,933 --> 01:16:45,310
- Not like that.

1328
01:16:45,435 --> 01:16:47,079
- We're talking about
the same great taste.

1329
01:16:47,103 --> 01:16:49,022
Same great taste while
boosting the bottom line.

1330
01:16:49,147 --> 01:16:51,190
- It's called a milkshake, Ray!

1331
01:16:51,316 --> 01:16:54,152
Real milk, now and forever!

1332
01:16:54,277 --> 01:16:56,195
- I understand.

1333
01:17:17,759 --> 01:17:20,011
<i>I'm just asking you
to extend my line.</i>

1334
01:17:20,136 --> 01:17:23,097
- Until you build more equity in
your home or pay down the loan,

1335
01:17:23,222 --> 01:17:24,222
there's nothing I can do.

1336
01:17:24,307 --> 01:17:25,516
- My business is booming.

1337
01:17:25,642 --> 01:17:27,143
- Unfortunately,
that's immaterial.

1338
01:17:27,268 --> 01:17:29,354
- Well, I've got 13
locations in nine states.

1339
01:17:29,479 --> 01:17:31,981
- It's a home-equity loan.
- Then give me a business loan.

1340
01:17:32,106 --> 01:17:33,584
- These thirteen locations,
you own them?

1341
01:17:33,608 --> 01:17:35,448
- Me personally?
- It's your business, correct?

1342
01:17:35,526 --> 01:17:38,404
- You own it?
- I'm the head of franchising.

1343
01:17:38,529 --> 01:17:40,698
I'm the one behind this growth.

1344
01:17:40,823 --> 01:17:43,076
Well, that's all well and good,
but you need assets.

1345
01:17:44,827 --> 01:17:46,537
- Have you been to
a McDonald's?

1346
01:17:46,663 --> 01:17:48,724
Because we've got three right
here in the Chicago land area.

1347
01:17:48,748 --> 01:17:50,500
You should come by
and take a look.

1348
01:17:50,625 --> 01:17:52,394
No, I would love to give you a
tour to give you a better sense

1349
01:17:52,418 --> 01:17:54,018
- of what I'm talking about.
- Thank you.

1350
01:17:56,589 --> 01:17:58,508
- Mr. Kroc?

1351
01:17:58,633 --> 01:17:59,967
- Can I help you?

1352
01:18:00,093 --> 01:18:03,763
- No, but perhaps
I can help you.

1353
01:18:03,888 --> 01:18:06,349
Harry Sonneborn,
nice to meet you.

1354
01:18:06,474 --> 01:18:09,435
- No, thanks, we're very happy
with our current supplier.

1355
01:18:09,560 --> 01:18:11,938
- I'm not here to
sell you ice cream.

1356
01:18:12,063 --> 01:18:13,481
- What the hell do you want?

1357
01:18:13,606 --> 01:18:15,167
- I caught a bit of your
conversation back there,

1358
01:18:15,191 --> 01:18:16,752
sounds like you're
having financial troubles.

1359
01:18:16,776 --> 01:18:18,295
- Why don't you
mind your own business?

1360
01:18:18,319 --> 01:18:20,039
- I'm a great admirer
of your establishment.

1361
01:18:21,447 --> 01:18:23,157
- Thank you.

1362
01:18:23,282 --> 01:18:24,635
- I eat lunch at your Waukegan
location at least twice a week.

1363
01:18:24,659 --> 01:18:25,993
Always a fantastic crowd.

1364
01:18:26,119 --> 01:18:27,745
- Your point being...

1365
01:18:27,870 --> 01:18:31,165
- Mr. Kroc, if you're not
making money hand over fist,

1366
01:18:31,290 --> 01:18:32,959
something is terribly wrong.

1367
01:18:37,088 --> 01:18:39,549
- June, grab the ledger,
would you?

1368
01:18:39,674 --> 01:18:41,592
Come on in the office, Harry.

1369
01:18:53,187 --> 01:18:54,939
- So to summarize...

1370
01:18:55,064 --> 01:18:57,233
you have a
minuscule revenue stream.

1371
01:18:57,358 --> 01:18:59,110
No cash reserves.

1372
01:18:59,235 --> 01:19:01,463
And an albatross of a contract
that requires you to go through

1373
01:19:01,487 --> 01:19:03,072
a slow approval process
to enact changes

1374
01:19:03,197 --> 01:19:04,949
if they're approved at all.

1375
01:19:05,074 --> 01:19:07,493
Which they never are.

1376
01:19:07,618 --> 01:19:09,954
- Am I missing anything?
- That about sums it up.

1377
01:19:11,706 --> 01:19:12,707
- Tell me about the land.

1378
01:19:12,832 --> 01:19:14,584
- The... land?

1379
01:19:14,709 --> 01:19:17,587
- The land, the buildings, how
that whole aspect of it works.

1380
01:19:17,712 --> 01:19:19,547
- Oh, pretty simple really.

1381
01:19:19,672 --> 01:19:21,924
Franchisee finds a
piece of land he likes.

1382
01:19:22,049 --> 01:19:24,010
Gets a lease, usually 20 years.

1383
01:19:24,135 --> 01:19:26,596
Takes out a construction loan,

1384
01:19:26,721 --> 01:19:29,390
throws up a building
and off he goes.

1385
01:19:30,767 --> 01:19:32,894
- So the operator
selects the site.

1386
01:19:33,019 --> 01:19:34,812
- Yeah.
- He picks the property?

1387
01:19:34,937 --> 01:19:36,230
- Right.

1388
01:19:36,355 --> 01:19:38,065
- You provide the
training, the system,

1389
01:19:38,191 --> 01:19:42,403
the operational know-how, and
he's responsible for the rest?

1390
01:19:42,528 --> 01:19:44,197
- Is there a problem?
- A big one.

1391
01:19:44,322 --> 01:19:46,908
You don't seem to realize
what business you're in.

1392
01:19:48,910 --> 01:19:51,454
You're not in the
burger business.

1393
01:19:51,579 --> 01:19:55,208
You're in the real
estate business.

1394
01:19:55,333 --> 01:19:59,253
You don't build an empire
off a 1.4 percent cut

1395
01:19:59,378 --> 01:20:02,215
of a 15-cent hamburger.

1396
01:20:02,340 --> 01:20:04,801
You build it by
owning the land

1397
01:20:04,926 --> 01:20:08,137
upon which that burger
is cooked.

1398
01:20:08,262 --> 01:20:11,974
What you ought to be doing is
buying up plots of land then

1399
01:20:12,099 --> 01:20:15,019
turning around and leasing
said plots to franchisees

1400
01:20:15,144 --> 01:20:17,146
who as a condition
of their deal,

1401
01:20:17,271 --> 01:20:21,484
should be permitted to
lease from you and you alone.

1402
01:20:21,609 --> 01:20:23,194
This will provide you
with two things.

1403
01:20:23,319 --> 01:20:25,947
One, a steady,
up-front revenue stream.

1404
01:20:26,072 --> 01:20:28,866
Money flows in before the
first stake is in the ground.

1405
01:20:28,991 --> 01:20:31,828
Two, greater capital
for expansion.

1406
01:20:31,953 --> 01:20:34,664
Which in turn fuels
further land acquisition,

1407
01:20:34,789 --> 01:20:38,709
which in turn fuels further
expansion and so on and so on.

1408
01:20:43,297 --> 01:20:44,340
Land.

1409
01:20:47,218 --> 01:20:51,806
That's where the money is.
And more than that, control.

1410
01:20:51,931 --> 01:20:54,642
Control over the franchisee.

1411
01:20:54,767 --> 01:20:57,144
Fail to uphold
quality standards,

1412
01:20:57,270 --> 01:20:59,772
you cancel their lease.

1413
01:20:59,897 --> 01:21:03,150
Control over Dick and Mac.

1414
01:21:03,276 --> 01:21:06,696
End result, you'll have the
banks and the franchisees

1415
01:21:06,821 --> 01:21:09,198
in the palm of your hand.

1416
01:21:09,323 --> 01:21:12,201
- If I were to do this,
the brothers,

1417
01:21:12,326 --> 01:21:17,832
they'd effectively would be...

1418
01:21:17,957 --> 01:21:19,876
- Yes.

1419
01:21:23,546 --> 01:21:27,717
So, whaddaya say, Ray?

1420
01:21:43,608 --> 01:21:45,568
<i>We'll need backing.
I've arranged meetings</i>

1421
01:21:45,693 --> 01:21:47,945
<i>with investors
and financial institutions.</i>

1422
01:21:48,070 --> 01:21:49,447
We're in the center of the town

1423
01:21:49,572 --> 01:21:51,132
which is the only
over-saturated aspect.

1424
01:21:51,157 --> 01:21:53,951
<i>We should do well in
this area because...</i>

1425
01:21:54,076 --> 01:21:55,912
<i>Has anyone here ever
eaten at a McDonald's?</i>

1426
01:21:56,037 --> 01:21:58,289
<i>...Operation growth is
going to enable us to expand.</i>

1427
01:21:58,414 --> 01:22:01,000
<i>Franchise Realty
Corporation how may I...?</i>

1428
01:22:01,125 --> 01:22:02,978
<i>They seem exaggerated
but they're fully supported</i>

1429
01:22:03,002 --> 01:22:04,378
<i>by the numericals.</i>

1430
01:22:04,503 --> 01:22:06,339
In fact, we erred on
the side of caution.

1431
01:22:06,464 --> 01:22:08,716
- He's being conservative.
Mine, based on gut,

1432
01:22:08,841 --> 01:22:10,593
and my gut tells me
those numbers are low.

1433
01:22:10,718 --> 01:22:12,803
<i>McDonald's is
growing quick as a hiccup.</i>

1434
01:22:12,929 --> 01:22:14,263
<i>- I'm Harry Sonneborn
this is...</i>

1435
01:22:14,388 --> 01:22:16,057
<i>Hurry on over
to McDonald's,</i>

1436
01:22:16,182 --> 01:22:19,268
<i>now serving family communities
from coast to coast.</i>

1437
01:22:19,393 --> 01:22:21,103
<i>You're probably
only minutes away</i>

1438
01:22:21,228 --> 01:22:23,856
<i>from America's
favorite restaurant.</i>

1439
01:22:23,981 --> 01:22:27,693
<i>McDonald's fast service is
the perfect answer for parties.</i>

1440
01:22:27,818 --> 01:22:29,362
<i>Birthday lunches!</i>

1441
01:22:29,487 --> 01:22:31,572
<i>And family meals anytime.</i>

1442
01:22:31,697 --> 01:22:34,533
<i>With no fuss or dishes to do.</i>

1443
01:22:34,659 --> 01:22:37,453
<i>It's America's
greatest food value.</i>

1444
01:22:37,578 --> 01:22:39,997
<i>No wonder you see so many
of your neighbors there.</i>

1445
01:22:40,122 --> 01:22:43,417
<i>If you want home quality
cooking without the home work,</i>

1446
01:22:43,542 --> 01:22:44,919
<i>try McDonald's.</i>

1447
01:22:45,044 --> 01:22:47,588
<i>Look for the Golden Arches
at McDonald's.</i>

1448
01:22:47,713 --> 01:22:49,882
<i>The closest thing to home.</i>

1449
01:23:00,226 --> 01:23:03,145
- Have you heard of the
Franchise Realty Corporation?

1450
01:23:03,270 --> 01:23:04,981
- What is it?

1451
01:23:05,106 --> 01:23:09,485
- I have no clue, apparently
Ray Kroc is President and CEO.

1452
01:23:13,072 --> 01:23:14,615
- Hiya, Dick, how ya doing?

1453
01:23:14,740 --> 01:23:16,551
- Well, if you really want
to know I'm a tad miffed.

1454
01:23:16,575 --> 01:23:17,970
- Why? What seems
to be the problem?

1455
01:23:17,994 --> 01:23:19,829
<i>- Franchise Realty Corporation.</i>

1456
01:23:19,954 --> 01:23:21,539
<i>- What about it?</i>

1457
01:23:21,664 --> 01:23:24,041
- For starters, would you
mind telling me what it is?

1458
01:23:24,166 --> 01:23:25,835
<i>- Oh, nothing really.</i>

1459
01:23:25,960 --> 01:23:28,146
Just a little something I
created to help provide leasing

1460
01:23:28,170 --> 01:23:31,465
services, you know, lend
support to our new franchisees.

1461
01:23:31,590 --> 01:23:33,926
- You know full well you can't
do something like that

1462
01:23:34,051 --> 01:23:35,720
without first clearing it.

1463
01:23:38,723 --> 01:23:40,516
- Now, why would I
need to do that?

1464
01:23:40,641 --> 01:23:42,393
- Because as your
deal plainly states,

1465
01:23:42,518 --> 01:23:45,187
any and all changes must
be agreed to in writing.

1466
01:23:45,312 --> 01:23:46,731
<i>- Except it's not a change.</i>

1467
01:23:46,856 --> 01:23:48,691
- Excuse me?

1468
01:23:48,816 --> 01:23:51,318
- It's not a change.
It's a company.

1469
01:23:53,612 --> 01:23:55,197
It's its own separate company.

1470
01:23:55,322 --> 01:23:57,283
Which puts it
outside your purview.

1471
01:23:57,408 --> 01:23:58,868
- Anything relating
to McDonald's

1472
01:23:58,993 --> 01:24:00,870
is within our purview.

1473
01:24:02,830 --> 01:24:05,416
- Let me explain
something to you, Dick.

1474
01:24:05,541 --> 01:24:10,421
You boys have full say over what
goes on inside the restaurants.

1475
01:24:10,546 --> 01:24:14,383
But outside? Above? Below?

1476
01:24:14,508 --> 01:24:17,219
Your authority
stops at the door.

1477
01:24:17,344 --> 01:24:19,055
And at the floor.

1478
01:24:20,431 --> 01:24:22,058
All right?

1479
01:24:30,441 --> 01:24:32,234
- What's he saying?

1480
01:24:32,359 --> 01:24:34,528
- He's buying the land...

1481
01:24:34,653 --> 01:24:36,572
- Our land?

1482
01:24:37,615 --> 01:24:39,158
- ...on the map.

1483
01:24:39,283 --> 01:24:41,911
Make sure to get this,
you wanna get all pins in.

1484
01:24:44,914 --> 01:24:46,999
Make sure you see the pins.

1485
01:24:47,124 --> 01:24:48,417
- Oh that's great. Beautiful.

1486
01:24:48,542 --> 01:24:49,603
- How about one at the desk?

1487
01:24:49,627 --> 01:24:51,337
- Yeah. Do one at the desk.

1488
01:24:54,256 --> 01:24:55,466
...on your throne.

1489
01:24:59,970 --> 01:25:02,890
- Make sure you get
that in focus.

1490
01:25:03,015 --> 01:25:04,725
- Big smile. Good.
Good, good, good.

1491
01:25:09,522 --> 01:25:11,190
- Delivery!

1492
01:25:13,400 --> 01:25:15,236
- Where do you want these?

1493
01:25:15,361 --> 01:25:16,654
- Ray!

1494
01:25:18,197 --> 01:25:20,282
- I thought it over.

1495
01:25:20,407 --> 01:25:21,867
Approved.

1496
01:25:24,328 --> 01:25:25,579
- Really?

1497
01:25:25,704 --> 01:25:27,957
- Thank you!
- No, thank you.

1498
01:25:28,082 --> 01:25:31,252
It's a wiz-bang idea and you're
the one who thought of it.

1499
01:25:31,377 --> 01:25:33,796
- Well we're deeply honored to
serve as your test market.

1500
01:25:33,921 --> 01:25:36,507
- The hell with that. I'm going
to roll this out nationally.

1501
01:25:36,632 --> 01:25:40,136
Hey, have you seen
the latest copy of RBM?

1502
01:25:40,261 --> 01:25:41,679
Hot off the press.

1503
01:25:44,473 --> 01:25:46,475
- Oh, Ray, good for you.

1504
01:25:56,110 --> 01:25:57,987
<i>It's about ten miles
south of downtown.</i>

1505
01:25:58,112 --> 01:26:00,006
<i>They're building a
brand-new sports stadium there.</i>

1506
01:26:00,030 --> 01:26:01,740
- Yeah, Bloomington,
I read about it.

1507
01:26:01,866 --> 01:26:03,552
- We're getting a professional
baseball and football team.

1508
01:26:03,576 --> 01:26:05,161
They'll both be playing there.

1509
01:26:05,286 --> 01:26:07,538
- I think I know where
you're headed with this.

1510
01:26:07,663 --> 01:26:10,541
- A 40,000 seat stadium,
just a stone's throw away.

1511
01:26:10,666 --> 01:26:12,418
Imagine the foot traffic.

1512
01:26:12,543 --> 01:26:14,771
- Hungry families looking for
a bite to eat after the game.

1513
01:26:14,795 --> 01:26:16,255
<i>- Or before, whenever.</i>

1514
01:26:16,380 --> 01:26:18,090
- Exactly.

1515
01:26:18,215 --> 01:26:19,466
Yeah.

1516
01:26:21,343 --> 01:26:23,554
You think big,
don't you Joan?

1517
01:26:26,265 --> 01:26:28,434
- Is there any other way to?

1518
01:26:31,145 --> 01:26:33,063
- Well, you'd be surprised.

1519
01:26:35,816 --> 01:26:38,068
A lot of people are
afraid of taking a chance to,

1520
01:26:38,194 --> 01:26:41,155
you know, reach for greatness.

1521
01:26:43,032 --> 01:26:44,950
<i>- That's so sad.</i>

1522
01:26:45,075 --> 01:26:46,785
- Yeah, I agree.

1523
01:26:46,911 --> 01:26:51,165
Ambition,
that's the stuff of life.

1524
01:26:51,290 --> 01:26:53,083
- What is that saying?

1525
01:26:55,419 --> 01:26:57,004
Fortune favors the bold.

1526
01:26:57,129 --> 01:26:58,672
- Absolutely.

1527
01:27:04,094 --> 01:27:05,721
- Just look at you.

1528
01:27:10,142 --> 01:27:12,561
- You calling me bold, Joan?

1529
01:27:12,686 --> 01:27:14,563
- You don't build
a restaurant empire

1530
01:27:14,688 --> 01:27:16,732
acting like a timid
little mouse.

1531
01:27:42,549 --> 01:27:44,301
That's a fast growing area.

1532
01:27:44,426 --> 01:27:47,096
And cheaper, you're talking
fifteen percent less per acre.

1533
01:27:47,221 --> 01:27:49,115
- Yeah, I still think
Houston's a better location.

1534
01:27:49,139 --> 01:27:50,140
- Ray.
- Yeah?

1535
01:27:50,266 --> 01:27:52,226
- Dick's on line one.
- Now...

1536
01:28:01,318 --> 01:28:02,653
- Hiya, Dick.

1537
01:28:02,778 --> 01:28:04,822
- I just received a
very disconcerting call.

1538
01:28:04,947 --> 01:28:06,615
- Oh?

1539
01:28:06,740 --> 01:28:10,160
<i>- From Buddy Jepsen.
Our operator in Sacramento.</i>

1540
01:28:10,286 --> 01:28:11,870
- I'm very aware of
who Buddy Jepsen is.

1541
01:28:11,996 --> 01:28:14,331
- He told me he received
a shipment this morning.

1542
01:28:14,456 --> 01:28:15,541
- Oh, it arrived.

1543
01:28:15,666 --> 01:28:17,459
- You are way out of line, Ray.

1544
01:28:17,584 --> 01:28:18,836
- Gee, I didn't expect that

1545
01:28:18,961 --> 01:28:21,005
to get there until Friday
at the earliest.

1546
01:28:21,130 --> 01:28:22,148
<i>- Do you mind telling me
what you're doing</i>

1547
01:28:22,172 --> 01:28:23,507
<i>shipping four cases</i>

1548
01:28:23,632 --> 01:28:27,845
of Inst-A-Mix to
one of our operators?

1549
01:28:27,970 --> 01:28:31,515
- Look, if you don't want to
make a profit, that's fine.

1550
01:28:31,640 --> 01:28:32,850
But don't stop the rest of us.

1551
01:28:32,975 --> 01:28:34,852
- Us?
- Us.

1552
01:28:34,977 --> 01:28:36,729
As in everyone but you.

1553
01:28:36,854 --> 01:28:38,230
- Who did you send them to?

1554
01:28:38,355 --> 01:28:40,607
- Everyone but you.

1555
01:28:40,733 --> 01:28:43,360
- You have no right,
you are to stop this instant.

1556
01:28:43,485 --> 01:28:45,738
<i>Is that clear?</i>

1557
01:28:45,863 --> 01:28:47,031
- Nah.

1558
01:28:47,156 --> 01:28:48,866
- What the hell does that mean!
Nah!

1559
01:28:48,991 --> 01:28:52,077
<i>- You will abide by the
terms of your deal!</i>

1560
01:28:54,163 --> 01:28:56,915
- I am through taking
marching orders from you.

1561
01:28:57,041 --> 01:28:59,460
You and your
endless parade of nos.

1562
01:28:59,585 --> 01:29:01,837
Constantly cowering
in the face of progress.

1563
01:29:01,962 --> 01:29:05,758
- If phony powdered milkshakes
is your idea of progress,

1564
01:29:05,883 --> 01:29:07,634
you have a profound
misunderstanding of what

1565
01:29:07,760 --> 01:29:09,678
McDonald's is about!

1566
01:29:09,803 --> 01:29:11,614
- I have a far greater
understanding of McDonald's

1567
01:29:11,638 --> 01:29:12,890
than you two yokels.

1568
01:29:13,015 --> 01:29:16,894
- What? You will do as we say.

1569
01:29:17,019 --> 01:29:18,771
- Nope.

1570
01:29:18,896 --> 01:29:20,731
- You have a contract!

1571
01:29:27,488 --> 01:29:31,283
- You know,
contracts are like hearts.

1572
01:29:31,408 --> 01:29:32,785
They're made to be broken.

1573
01:29:47,800 --> 01:29:49,385
- Could you please
pass the salt?

1574
01:29:52,262 --> 01:29:53,597
Thank you.

1575
01:30:06,985 --> 01:30:08,612
- I want a divorce.

1576
01:30:34,888 --> 01:30:37,307
<i>When quietly trying
to settle a divorce,</i>

1577
01:30:37,433 --> 01:30:39,810
<i>the first thing to ask is,
what will she want?</i>

1578
01:30:39,935 --> 01:30:42,187
<i>And is her request
reasonable and equitable,</i>

1579
01:30:42,312 --> 01:30:44,148
in terms of marital property.

1580
01:30:44,273 --> 01:30:45,691
There's a house, a car,

1581
01:30:45,816 --> 01:30:47,776
savings and checking accounts,
insurance.

1582
01:30:47,901 --> 01:30:50,362
- Just give it to her.
House, car, insurance.

1583
01:30:53,115 --> 01:30:54,783
<i>- What about the business?</i>

1584
01:30:57,828 --> 01:30:58,954
- Nope.

1585
01:31:00,539 --> 01:31:03,417
<i>- Ray, you have to
understand, she's...</i>

1586
01:31:06,211 --> 01:31:07,963
- Let me explain
something to you.

1587
01:31:09,923 --> 01:31:11,675
That's never going to happen.

1588
01:31:14,386 --> 01:31:16,680
I would sooner die,

1589
01:31:16,805 --> 01:31:19,933
than give her one share
of stock in McDonald's.

1590
01:31:25,522 --> 01:31:27,065
- It's not so simple.

1591
01:31:27,191 --> 01:31:28,626
The brothers are
your business partners.

1592
01:31:28,650 --> 01:31:30,194
You signed this contract.

1593
01:31:30,319 --> 01:31:32,196
- Make it go away.

1594
01:31:32,321 --> 01:31:34,698
And I don't care
what it takes.

1595
01:31:36,074 --> 01:31:38,494
- It's going to cost you.

1596
01:32:13,195 --> 01:32:14,488
<i>I'm looking at a letterhead</i>

1597
01:32:14,613 --> 01:32:16,240
<i>with the name
McDonald's on it.</i>

1598
01:32:16,365 --> 01:32:18,075
<i>You care to explain?</i>

1599
01:32:18,200 --> 01:32:19,552
- It was confusing,
people didn't even know

1600
01:32:19,576 --> 01:32:21,203
it had anything to do
with McDonald's.

1601
01:32:21,328 --> 01:32:23,872
- What's confusing is you
calling yourself

1602
01:32:23,997 --> 01:32:25,624
the McDonald's Corporation.

1603
01:32:25,749 --> 01:32:27,417
<i>People will think it's the
whole company,</i>

1604
01:32:27,543 --> 01:32:28,961
not just the real estate arm

1605
01:32:29,086 --> 01:32:31,964
which we strongly
suspect is what you hope.

1606
01:32:32,089 --> 01:32:34,716
- You put Dick's Arches
on your letterhead?

1607
01:32:34,841 --> 01:32:37,302
This is not your company, Ray!

1608
01:32:37,427 --> 01:32:39,179
- Mac...
- Do you understand that!

1609
01:32:39,304 --> 01:32:41,139
- Mac, don't get upset.

1610
01:32:41,265 --> 01:32:44,101
- We came up with
the Speedee System, not you!

1611
01:32:44,226 --> 01:32:45,769
<i>Us! What have you
ever come up with!</i>

1612
01:32:45,894 --> 01:32:47,604
Can you name one thing?
You can't!

1613
01:32:47,729 --> 01:32:49,523
And you never have
and you never will.

1614
01:32:49,648 --> 01:32:51,876
Because you are a leech, Ray.
You are a professional leech!

1615
01:32:51,900 --> 01:32:54,695
- You know what I came up
with, Mac? A concept.

1616
01:32:54,820 --> 01:32:57,072
I came up with the
concept of winning.

1617
01:32:57,197 --> 01:32:58,490
- Let me talk to him.

1618
01:32:58,615 --> 01:32:59,992
<i>- While you two boys
were content</i>

1619
01:33:00,117 --> 01:33:01,553
<i>to sit back and be
a couple of also-rans.</i>

1620
01:33:01,577 --> 01:33:03,245
I'm going to take the future.
I wanna win.

1621
01:33:03,370 --> 01:33:06,582
And you don't get there by being
some aw-shucks, nice-guy sap.

1622
01:33:06,707 --> 01:33:08,268
<i>There's no place in
business for people like that.</i>

1623
01:33:08,292 --> 01:33:10,127
Business is war.

1624
01:33:10,252 --> 01:33:12,796
It's dog eat dog,
rat eat rat.

1625
01:33:12,921 --> 01:33:14,506
If my competitor were drowning,

1626
01:33:14,631 --> 01:33:17,926
I'd walk over and I'd put a hose
right in his mouth.

1627
01:33:21,722 --> 01:33:23,223
Can you say the same?

1628
01:33:33,609 --> 01:33:37,821
- I can't, nor would I want to.

1629
01:33:37,946 --> 01:33:40,782
- Hence your single location.

1630
01:33:40,907 --> 01:33:42,427
- We want you out of
this company, Ray!

1631
01:33:42,492 --> 01:33:44,161
<i>- Mac, how do you
propose you do that.</i>

1632
01:33:44,286 --> 01:33:46,079
- We will sue you,
whatever it takes!

1633
01:33:46,204 --> 01:33:48,957
<i>- And you'd probably win.
But you can't afford to sue me.</i>

1634
01:33:49,082 --> 01:33:51,043
I'd bury you in
court costs alone.

1635
01:33:51,168 --> 01:33:53,003
<i>Mac, I'm the President and CEO</i>

1636
01:33:53,128 --> 01:33:56,840
of a major corporation
with land holdings in 17 states.

1637
01:33:56,965 --> 01:33:59,718
<i>You run a burger stand
in the desert.</i>

1638
01:33:59,843 --> 01:34:02,429
I'm national.

1639
01:34:02,554 --> 01:34:04,139
You're fucking local.

1640
01:34:11,104 --> 01:34:14,733
- He's national...

1641
01:34:14,858 --> 01:34:16,985
- Mac!

1642
01:34:21,490 --> 01:34:22,930
- Are you following
your eating plan?

1643
01:34:22,991 --> 01:34:24,368
- Yes.

1644
01:34:24,493 --> 01:34:26,133
- And you're checking
your glucose levels?

1645
01:34:26,203 --> 01:34:28,056
Are you taking your medication
on a consistent basis?

1646
01:34:28,080 --> 01:34:29,414
- Yes.

1647
01:34:29,539 --> 01:34:31,041
- Regular walks,
20 minutes a day.

1648
01:34:31,166 --> 01:34:32,292
- I'm on my feet all day.

1649
01:34:32,417 --> 01:34:34,127
- Any stress?

1650
01:34:38,340 --> 01:34:39,883
- Okay.

1651
01:34:40,008 --> 01:34:43,220
You need to watch that,
it's a big contributing factor.

1652
01:34:43,345 --> 01:34:44,846
So as I said,
your kidney function

1653
01:34:44,971 --> 01:34:46,890
is currently at 50 percent.

1654
01:34:47,015 --> 01:34:50,102
18 months ago, it was 65.

1655
01:34:50,227 --> 01:34:54,648
Any lower, and you're at
serious risk for kidney failure.

1656
01:34:54,773 --> 01:34:56,483
Okay, I'm going to
check on you later.

1657
01:34:59,653 --> 01:35:01,488
- Thanks.
- Thank you.

1658
01:35:10,372 --> 01:35:13,250
William who rode
with Revere?

1659
01:35:13,375 --> 01:35:14,376
- How many letters?

1660
01:35:14,501 --> 01:35:17,087
- Five. Fourth letter, E.

1661
01:35:18,296 --> 01:35:19,673
- Dawes.

1662
01:35:21,299 --> 01:35:22,634
Come in.

1663
01:35:26,388 --> 01:35:28,223
- How ya feelin'?

1664
01:35:30,183 --> 01:35:32,477
That must've been some spill.
I felt it through the phone.

1665
01:35:33,729 --> 01:35:35,522
Here, I brought ya...

1666
01:35:35,647 --> 01:35:37,190
I brought ya some...

1667
01:35:39,359 --> 01:35:40,986
I'll set it right here.

1668
01:35:43,780 --> 01:35:46,533
Dick. There's a card in there.

1669
01:35:50,245 --> 01:35:51,580
Go ahead.

1670
01:35:51,705 --> 01:35:54,541
- That's okay.
- Here. Just...

1671
01:35:54,666 --> 01:35:56,251
I think you'll be happy.

1672
01:36:07,095 --> 01:36:08,555
- What's this?

1673
01:36:08,680 --> 01:36:10,557
- What's it look like?

1674
01:36:10,682 --> 01:36:11,975
- A blank check.

1675
01:36:15,604 --> 01:36:17,439
- Then that's ahh...

1676
01:36:17,564 --> 01:36:19,691
that's probably what it is.

1677
01:36:19,816 --> 01:36:21,860
- What are you buying?

1678
01:36:29,326 --> 01:36:31,244
- Okay.

1679
01:36:31,369 --> 01:36:33,872
You get better, you'll be
up on your feet in no time.

1680
01:36:33,997 --> 01:36:37,709
And we'll talk.

1681
01:36:37,834 --> 01:36:39,628
All right. Dick.

1682
01:37:11,660 --> 01:37:13,495
- We will never beat him.

1683
01:37:15,705 --> 01:37:18,208
We will never be rid of him.

1684
01:37:28,301 --> 01:37:30,178
- Dick McDonald on the line.

1685
01:37:41,398 --> 01:37:43,066
- Hello, Dick.

1686
01:37:43,191 --> 01:37:45,068
<i>2. 7 Million.</i>

1687
01:37:45,193 --> 01:37:48,780
<i>It's a million for
each of us after taxes.</i>

1688
01:37:50,532 --> 01:37:54,661
And one percent of the
company's profits in perpetuity.

1689
01:37:56,705 --> 01:37:58,625
- That's outrageous!
That's borderline extortion!

1690
01:37:58,707 --> 01:38:00,208
That's a bunch of bullshit!
Bullshit!

1691
01:38:00,333 --> 01:38:01,751
- I know it seems
like a lot now...

1692
01:38:01,877 --> 01:38:03,312
- Yeah, that seems like
a lot of money anytime.

1693
01:38:03,336 --> 01:38:05,589
- And they want one other thing.
- What?

1694
01:38:05,714 --> 01:38:08,383
- San Bernardino.
- Uh-uh. No way.

1695
01:38:08,508 --> 01:38:11,094
- To give to their longtime
employees as a gift.

1696
01:38:11,219 --> 01:38:13,138
- I need the profits
from San Bernardino

1697
01:38:13,263 --> 01:38:15,348
in order to pay off
the purchase loan.

1698
01:38:15,473 --> 01:38:17,201
- I've spoken at length
about it with their lawyers.

1699
01:38:17,225 --> 01:38:21,354
It's unfortunately,
non-negotiable.

1700
01:38:21,479 --> 01:38:23,875
Our client agrees fully
with your conditions of sale,

1701
01:38:23,899 --> 01:38:25,650
with one exception.

1702
01:38:25,775 --> 01:38:27,962
Your one percent cut of future
corporate earnings will have to

1703
01:38:27,986 --> 01:38:30,155
be carried out on
a handshake basis.

1704
01:38:32,824 --> 01:38:34,576
- It's my investor group.

1705
01:38:34,701 --> 01:38:37,329
The financing is contingent
on leaving that out of the

1706
01:38:37,454 --> 01:38:39,915
contract, and unfortunately,
this deal just doesn't happen,

1707
01:38:40,040 --> 01:38:41,684
it doesn't get financed
unless you leave that

1708
01:38:41,708 --> 01:38:44,085
out of the contract.
Because unfortunately, that's...

1709
01:38:44,210 --> 01:38:46,796
that's a deal breaker for them.

1710
01:38:51,176 --> 01:38:55,805
Look fellas, you'll get
your full royalties. All right?

1711
01:38:59,809 --> 01:39:02,312
You've got my word on that.
Dick, Mac.

1712
01:39:05,315 --> 01:39:07,192
Let's make a deal.

1713
01:39:15,617 --> 01:39:17,369
All right.

1714
01:39:17,494 --> 01:39:19,037
- All right, gentlemen,

1715
01:39:19,162 --> 01:39:20,640
if you would turn to page
four of your contract.

1716
01:39:20,664 --> 01:39:23,333
That's the first set of
signatures to go over.

1717
01:40:09,421 --> 01:40:11,339
- I just have to ask you
one thing.

1718
01:40:11,464 --> 01:40:13,216
Something I've never understood.

1719
01:40:13,341 --> 01:40:14,718
- All right.

1720
01:40:16,177 --> 01:40:18,930
- That day we met,
we gave you the tour.

1721
01:40:19,055 --> 01:40:20,890
- Uh-huh. What about it?

1722
01:40:21,016 --> 01:40:23,393
- We showed you everything.

1723
01:40:23,518 --> 01:40:24,936
The whole system,
all our secrets.

1724
01:40:25,061 --> 01:40:27,230
We were an open book.

1725
01:40:27,355 --> 01:40:28,773
So why didn't you just...

1726
01:40:28,898 --> 01:40:31,234
- Steal it?

1727
01:40:31,359 --> 01:40:33,403
Just grab your ideas, run off,
start my own business

1728
01:40:33,528 --> 01:40:36,031
using all those ideas of yours.
Would have failed.

1729
01:40:36,156 --> 01:40:37,615
- How do you know?

1730
01:40:37,741 --> 01:40:39,385
- Am I the only one who
got the kitchen tour?

1731
01:40:39,409 --> 01:40:42,203
You must've invited
lots of people back there.

1732
01:40:42,328 --> 01:40:43,788
- And?

1733
01:40:43,913 --> 01:40:45,832
- How many of them succeed?

1734
01:40:45,957 --> 01:40:47,500
- Lots of people
started restaurants.

1735
01:40:47,625 --> 01:40:49,085
- As big as McDonald's?

1736
01:40:49,210 --> 01:40:50,587
Of course not.

1737
01:40:50,712 --> 01:40:52,589
No one ever has
and no one ever will.

1738
01:40:52,714 --> 01:40:56,134
Because they all lack
that one thing

1739
01:40:56,259 --> 01:40:57,844
that makes McDonald's special.

1740
01:40:57,969 --> 01:40:59,512
- Which is...?

1741
01:41:01,931 --> 01:41:03,433
- Even you don't know
what it is.

1742
01:41:03,558 --> 01:41:05,226
- Enlighten me.

1743
01:41:06,686 --> 01:41:09,189
- It's not just
the system, Dick.

1744
01:41:09,314 --> 01:41:10,940
It's the name.

1745
01:41:11,066 --> 01:41:14,152
That glorious name, McDonald's.

1746
01:41:14,277 --> 01:41:17,655
It can be anything
you want it to be.

1747
01:41:17,781 --> 01:41:19,574
It's limitless,
it's wide open.

1748
01:41:19,699 --> 01:41:22,202
It sounds...

1749
01:41:22,327 --> 01:41:24,329
...it sounds like...

1750
01:41:24,454 --> 01:41:27,207
it sounds like America.

1751
01:41:27,332 --> 01:41:30,085
As compared to "Kroc". What
a crock. What a load of crock.

1752
01:41:30,210 --> 01:41:32,087
Would you eat a
place named Kroc's?

1753
01:41:32,212 --> 01:41:35,715
Kroc's has that
blunt Slavic sound.

1754
01:41:35,840 --> 01:41:38,635
Kroc's.
But McDonald's, oh boy.

1755
01:41:38,760 --> 01:41:41,096
That's a beauty.

1756
01:41:41,221 --> 01:41:46,601
Yeah, a guy named McDonald.

1757
01:41:46,726 --> 01:41:50,355
He's never going to get
pushed around in life.

1758
01:41:50,480 --> 01:41:52,607
- That's clearly not the case.

1759
01:41:52,732 --> 01:41:54,692
- So, you don't have
a check for

1760
01:41:54,818 --> 01:41:58,071
$1.35 million dollars
in your pocket?

1761
01:42:03,952 --> 01:42:05,954
Bye, Dick.

1762
01:42:06,079 --> 01:42:08,706
- So if you can't
beat 'em, buy 'em.

1763
01:42:11,334 --> 01:42:13,753
- I remember the first time
I saw that name

1764
01:42:13,878 --> 01:42:17,382
stretched across your
stand out there.

1765
01:42:17,507 --> 01:42:19,008
It was love at first sight.

1766
01:42:19,134 --> 01:42:23,847
I knew right then and there,
I had to have it.

1767
01:42:26,641 --> 01:42:29,936
- And now I do.
- You don't "have" it.

1768
01:42:33,314 --> 01:42:34,983
- You sure about that?

1769
01:42:37,652 --> 01:42:39,112
Bye, Dick.

1770
01:42:46,953 --> 01:42:48,633
<i>As per the terms
of your agreement,</i>

1771
01:42:48,705 --> 01:42:50,832
while you are entitled to
maintain ownership of this

1772
01:42:50,957 --> 01:42:53,793
location, you no longer have
the right to call it McDonald's,

1773
01:42:53,918 --> 01:42:57,338
McDonald or any such variation
so as to confuse or infringe

1774
01:42:57,463 --> 01:43:00,550
upon the McDonald's trademark
which is now the exclusive

1775
01:43:00,675 --> 01:43:02,802
intellectual property of
Mr. Raymond A. Kroc.

1776
01:43:02,927 --> 01:43:04,470
Thank you, gentlemen.

1777
01:43:25,408 --> 01:43:26,910
It'll be alright.

1778
01:43:36,628 --> 01:43:39,714
- Now, I know what
you're thinking.

1779
01:43:39,839 --> 01:43:43,092
How the heck does a
52-year-old, over the hill,

1780
01:43:43,218 --> 01:43:46,846
milkshake machine salesman,
build a fast food empire

1781
01:43:46,971 --> 01:43:51,351
with 1600 restaurants, in 50
states, five foreign countries,

1782
01:43:51,476 --> 01:43:54,354
with an annual revenue
of in the neighborhood

1783
01:43:54,479 --> 01:43:56,648
of 700 million dollars?

1784
01:43:58,358 --> 01:44:01,527
One word, persistence.

1785
01:44:06,824 --> 01:44:09,369
<i>Nothing in this world
can take the place</i>

1786
01:44:09,494 --> 01:44:11,537
<i>of good ol' persistence.</i>

1787
01:44:11,663 --> 01:44:13,456
<i>Talent won't...</i>

1788
01:44:13,581 --> 01:44:17,752
<i>Nothing's more common than
unsuccessful men with talent.</i>

1789
01:44:17,877 --> 01:44:19,879
<i>Genius won't.</i>

1790
01:44:20,004 --> 01:44:22,799
Unrecognized genius is
practically a cliché.

1791
01:44:22,924 --> 01:44:24,342
Education won't...

1792
01:44:24,467 --> 01:44:27,053
Why the world is
full of educated fools.

1793
01:44:27,178 --> 01:44:32,100
<i>Persistence and determination
alone are all powerful.</i>

1794
01:44:49,742 --> 01:44:51,828
- Mr. Kroc? Will Davis.

1795
01:44:51,953 --> 01:44:54,122
- I'd like to do a profile of
you pegged to the opening

1796
01:44:54,247 --> 01:44:55,832
of your hundredth location.

1797
01:44:55,957 --> 01:44:58,209
- Sure. Call my office.

1798
01:44:58,334 --> 01:45:00,003
- Sure thing.

1799
01:45:00,128 --> 01:45:01,587
All right.

1800
01:45:11,848 --> 01:45:14,559
<i>It's these core principles
that enabled me to</i>

1801
01:45:14,684 --> 01:45:17,145
<i>rise to the top of the heap
at a point in life</i>

1802
01:45:17,270 --> 01:45:21,190
<i>when most men would be thinking
about retirement.</i>

1803
01:45:21,316 --> 01:45:23,943
<i>Why, we appear to have that
in common, Governor Reagan.</i>

1804
01:45:24,068 --> 01:45:27,739
Why, you were what, 55
when you started in politics?

1805
01:45:27,864 --> 01:45:30,950
It's why you make me
look like a spring chicken.

1806
01:45:31,075 --> 01:45:33,286
Laugh, laugh, laugh.

1807
01:45:33,411 --> 01:45:37,332
Why look at us, a couple
of Illinois boys made good.

1808
01:45:37,457 --> 01:45:39,375
Only in America.

1809
01:45:41,669 --> 01:45:43,171
Only in America.

1810
01:45:43,296 --> 01:45:45,631
Only in America!

1811
01:45:45,757 --> 01:45:48,384
Now where wa...
now where was I?

1812
01:45:48,509 --> 01:45:52,597
Ah, yes. The beginning.

1813
01:45:52,722 --> 01:45:56,225
The year was 1954,

1814
01:45:56,351 --> 01:45:58,311
the place,

1815
01:45:58,436 --> 01:46:00,813
Des Plaines, Illinois.

1816
01:46:00,938 --> 01:46:02,482
- Car is out front hon.

1817
01:46:02,607 --> 01:46:04,192
- Be right down.

1818
01:46:29,008 --> 01:46:31,511
That's where it all started.

1819
01:46:34,138 --> 01:46:36,557
Right there on Lee Street.

1820
01:46:38,768 --> 01:46:40,603
McDonald's number one.

1821
01:47:11,008 --> 01:47:13,845
<i>It was a typical
English-American word,</i>

1822
01:47:13,970 --> 01:47:15,888
<i>it flowed. McDonald's.</i>

1823
01:47:16,013 --> 01:47:17,432
I liked the sound of it.

1824
01:47:17,557 --> 01:47:21,102
It sounded wholesome
and it sounded genuine.

1825
01:47:21,227 --> 01:47:25,815
You know?
Ahh, I don't like these umm...

1826
01:47:25,940 --> 01:47:28,067
gimmick type names, you know?

1827
01:47:28,192 --> 01:47:29,861
Ahh...

1828
01:47:29,986 --> 01:47:34,031
burger this and burger that
and all that kind of stuff.

1829
01:47:34,157 --> 01:47:37,034
McDonald's, it's got a
nice sounding name.

1830
01:49:19,845 --> 01:49:23,558
<i>Nobody had eight
multi-mixers in one business.</i>

1831
01:49:23,683 --> 01:49:25,601
<i>So I went out there.</i>

1832
01:49:25,726 --> 01:49:27,436
<i>And I was amazed!</i>

1833
01:49:27,562 --> 01:49:29,981
<i>They were serving
hamburgers for fifteen cents.</i>

1834
01:49:30,106 --> 01:49:33,609
<i>French fries for ten cents and
milkshakes for twenty cents.</i>

1835
01:49:33,734 --> 01:49:36,487
<i>And basically that was
the menu, and I said,</i>

1836
01:49:36,612 --> 01:49:37,822
<i>that's for me.</i>

1837
01:49:37,947 --> 01:49:39,657
<i>Now I have ultimatums,
you know.</i>

1838
01:49:39,782 --> 01:49:43,619
<i>...except that I'd like
to be able to say that.</i>

1839
01:49:43,744 --> 01:49:46,956
<i>I bought the agreement back
from them for two million,</i>

1840
01:49:47,081 --> 01:49:49,417
<i>seven hundred thousand dollars.</i>

1841
01:49:49,542 --> 01:49:52,545
<i>I got the name,
the Golden Arches,</i>

1842
01:49:52,670 --> 01:49:57,883
<i>basically it was a matter of me
working longer and harder</i>

1843
01:49:58,009 --> 01:49:59,927
<i>than anybody else.</i>

1844
01:50:00,052 --> 01:50:03,723
<i>I'll take every resource that
I have and I'll put it in</i>

1845
01:50:03,848 --> 01:50:06,267
<i>and I'll go for broke
if I believe in it.</i>

1846
01:50:06,392 --> 01:50:08,811
<i>The only thing I could do
besides play the piano,</i>

1847
01:50:08,936 --> 01:50:11,272
<i>was to talk.
What happened to my talk?</i>

1848
01:50:11,397 --> 01:50:15,985
<i>It's not dog eat dog out there
in that competitive world,</i>

1849
01:50:16,110 --> 01:50:18,529
<i>it gets more like rat eat rat.</i>


