1 00:00:09,444 --> 00:00:10,443 OK. 2 00:00:10,444 --> 00:00:11,922 - Mm. - Got you a pack lunch. 3 00:00:11,923 --> 00:00:13,185 Oh, thank you, ma'am. 4 00:00:13,186 --> 00:00:14,577 Some treats from the vending machine on me. 5 00:00:14,578 --> 00:00:16,231 Yeah? 6 00:00:16,232 --> 00:00:17,885 And this is the number for that drug treatment center, OK? 7 00:00:17,886 --> 00:00:19,582 Oh. Mm, yeah. 8 00:00:19,583 --> 00:00:21,106 The same one I told you about the last three times you OD'd. 9 00:00:21,107 --> 00:00:23,673 I know. I'll call 'em. 10 00:00:23,674 --> 00:00:25,675 You've really, really got to lay off the drugs, OK? 11 00:00:25,676 --> 00:00:26,676 You could actually die. 12 00:00:26,677 --> 00:00:27,982 Oh, yeah, I know. 13 00:00:27,983 --> 00:00:29,070 And then, you know, 14 00:00:29,071 --> 00:00:30,506 who would come bug me 15 00:00:30,507 --> 00:00:32,160 and make me spend all my quarters on them, right? 16 00:00:32,161 --> 00:00:34,293 No more, I promise. 17 00:00:34,294 --> 00:00:35,772 No drugs from now on. 18 00:00:35,773 --> 00:00:37,210 OK, good. 19 00:00:39,256 --> 00:00:43,476 Listen, um, if you are going to use again, 20 00:00:43,477 --> 00:00:46,348 as a nurse, I have access to some really good stuff 21 00:00:46,349 --> 00:00:49,873 and I will hook you up, OK? 22 00:00:49,874 --> 00:00:51,745 Yeah. Let's do that. 23 00:00:51,746 --> 00:00:52,920 No, man! 24 00:00:52,921 --> 00:00:54,139 That was a test. - Oh. 25 00:00:54,140 --> 00:00:55,357 - See? - Yeah. 26 00:00:55,358 --> 00:00:56,663 That's what you can't do. 27 00:00:56,664 --> 00:00:57,968 Get your stuff. 28 00:00:57,969 --> 00:00:59,100 Let me get your chair and get you out of here. 29 00:00:59,101 --> 00:01:00,188 You want to rehearse it again? 30 00:01:00,189 --> 00:01:01,450 I didn't know we were going to-- 31 00:01:01,451 --> 00:01:02,886 Do you want some drugs? And you say, "No!" 32 00:01:02,887 --> 00:01:05,454 No, but I didn't expect you to say that. 33 00:01:05,455 --> 00:01:07,369 When I was a kid, I really wanted to be a doctor. 34 00:01:07,370 --> 00:01:09,023 And then when I was in college, 35 00:01:09,024 --> 00:01:12,418 my nan got sick, so we spent a lot of time in the hospital. 36 00:01:12,419 --> 00:01:14,550 And that's when I realized that 37 00:01:14,551 --> 00:01:18,076 the nurses really provide the care part of health care. 38 00:01:18,077 --> 00:01:20,122 So I became an RN and I love it. 39 00:01:21,472 --> 00:01:23,037 You know, it's not always glamorous, 40 00:01:23,038 --> 00:01:27,781 and our patients don't always appreciate us. 41 00:01:27,782 --> 00:01:29,261 And the pay's not great. 42 00:01:29,262 --> 00:01:30,523 I mean, considering the amount of work 43 00:01:30,524 --> 00:01:31,872 and the risks that we take. 44 00:01:31,873 --> 00:01:33,700 But every now and then, 45 00:01:33,701 --> 00:01:34,875 a moment comes along 46 00:01:34,876 --> 00:01:37,921 where you truly change someone's life. 47 00:01:37,922 --> 00:01:39,621 And that's beautiful. 48 00:01:41,144 --> 00:01:42,578 Uh, Mr. Flynn, 49 00:01:42,579 --> 00:01:46,408 those are supposed to, uh, open in the back. 50 00:01:46,409 --> 00:01:49,109 I don't want you to see my tushy. 51 00:02:06,822 --> 00:02:09,257 Welcome to St. Denis Medical Center, 52 00:02:09,258 --> 00:02:12,000 an international medical destination. 53 00:02:13,089 --> 00:02:14,175 It's what I hope to be saying 54 00:02:14,176 --> 00:02:17,178 in about five to ten years' time. 55 00:02:17,179 --> 00:02:19,049 It's going to take a lot of vision, 56 00:02:19,050 --> 00:02:20,181 a lot of hard work, 57 00:02:20,182 --> 00:02:22,618 and a lot more donations. 58 00:02:22,619 --> 00:02:24,013 Hint. 59 00:02:24,318 --> 00:02:25,882 We are a safety net hospital, 60 00:02:25,883 --> 00:02:28,320 which means we provide care to everyone, 61 00:02:28,321 --> 00:02:30,974 regardless of insurance or financial status. 62 00:02:30,975 --> 00:02:33,412 But that just means we have to work extra hard 63 00:02:33,413 --> 00:02:35,283 and stay positive. 64 00:02:35,284 --> 00:02:37,155 Hey, you guys. 65 00:02:37,156 --> 00:02:38,634 What is it that I always say? 66 00:02:38,635 --> 00:02:41,811 What's the most infectious thing in a hospital? 67 00:02:41,812 --> 00:02:43,596 C. diff? 68 00:02:43,597 --> 00:02:44,510 No. 69 00:02:44,511 --> 00:02:45,815 Antibiotic-resistant staph? 70 00:02:45,816 --> 00:02:46,860 No. 71 00:02:46,861 --> 00:02:47,861 I think it's pneumonia. 72 00:02:47,862 --> 00:02:49,036 No, you guys, 73 00:02:49,037 --> 00:02:51,081 the most infectious thing in a hospital is 74 00:02:51,082 --> 00:02:52,649 a smile. 75 00:02:53,782 --> 00:02:54,781 I've never heard you say that before. 76 00:02:54,782 --> 00:02:56,261 I say it all the time. 77 00:02:56,262 --> 00:02:58,132 We have a new floor nurse starting today. 78 00:02:58,133 --> 00:02:59,742 It's a young guy from Montana. 79 00:02:59,743 --> 00:03:01,266 Montana? 80 00:03:01,267 --> 00:03:02,832 Ooh, yeah. 81 00:03:02,833 --> 00:03:04,312 Bring to me, please. 82 00:03:04,313 --> 00:03:06,009 That is exactly the type of unprofessional reaction 83 00:03:06,010 --> 00:03:07,054 I was going to warn you about. 84 00:03:07,055 --> 00:03:08,142 You can't do that. 85 00:03:08,143 --> 00:03:09,056 Really excited to meet him. 86 00:03:09,057 --> 00:03:10,231 Or that. 87 00:03:10,232 --> 00:03:11,624 Stop it! - Stop what? 88 00:03:11,625 --> 00:03:13,016 You OK? 89 00:03:13,017 --> 00:03:14,061 Yeah. 90 00:03:14,062 --> 00:03:15,236 I was just dry-humping the desk 91 00:03:15,237 --> 00:03:16,759 and imagining it was the Montana nurse. 92 00:03:16,760 --> 00:03:18,196 Cool. 93 00:03:18,197 --> 00:03:21,024 So apparently, I ordered so much Postmates last month 94 00:03:21,025 --> 00:03:22,243 they sent me a gift card. 95 00:03:22,244 --> 00:03:23,331 Sweet. 96 00:03:23,332 --> 00:03:24,680 Sad. That's a sad thing. 97 00:03:24,681 --> 00:03:26,508 Yeah, I lean towards sad too. 98 00:03:26,509 --> 00:03:30,512 But Burgerville milkshakes tonight on me. 99 00:03:30,513 --> 00:03:32,166 Can I get mine with oat milk? 100 00:03:32,167 --> 00:03:33,254 Probably not. 101 00:03:33,255 --> 00:03:34,908 You? - Oh, no, I'm good. 102 00:03:34,909 --> 00:03:36,170 My shift's done at 4:00. 103 00:03:36,171 --> 00:03:37,911 Please. You always work past your shift. 104 00:03:37,912 --> 00:03:39,129 Not tonight. 105 00:03:39,130 --> 00:03:40,870 My kids are doing "Mamma Mia" at school. 106 00:03:40,871 --> 00:03:43,482 How about a backup milkshake? You seem like a hazelnut gal. 107 00:03:43,483 --> 00:03:45,919 Nope, no need. I am done at 4:00. 108 00:03:45,920 --> 00:03:47,573 OK, there'll be no sharing later. 109 00:03:47,574 --> 00:03:49,836 OK, can you go help a sick person now? 110 00:03:49,837 --> 00:03:53,143 No one share milkshakes with this woman! 111 00:03:53,144 --> 00:03:54,754 Put your hand up so they can see. 112 00:03:54,755 --> 00:03:58,148 Nurse Alex, no milkshakes for her! 113 00:03:58,149 --> 00:03:59,759 A couple of weeks ago, 114 00:03:59,760 --> 00:04:01,021 I got a promotion, 115 00:04:01,022 --> 00:04:03,719 and so I am officially a supervising nurse. 116 00:04:03,720 --> 00:04:05,591 Came with a small pay bump 117 00:04:05,592 --> 00:04:09,029 and a large responsibility bump. 118 00:04:09,030 --> 00:04:12,902 So it's been a little difficult finding that work-life balance, 119 00:04:12,903 --> 00:04:15,035 but you know, it's good. 120 00:04:15,036 --> 00:04:16,776 It's--it'll be good. 121 00:04:16,777 --> 00:04:18,300 It'll be good. 122 00:04:20,869 --> 00:04:21,955 I've been here for three hours already. 123 00:04:21,956 --> 00:04:23,348 Ma'am, ma'am, I-- 124 00:04:23,349 --> 00:04:24,914 I don't understand. 125 00:04:24,915 --> 00:04:26,351 How are you letting everybody else in... 126 00:04:26,352 --> 00:04:27,613 - Um-- - And I'm just sitting there? 127 00:04:27,614 --> 00:04:28,744 Excuse me, could you tell me where-- 128 00:04:28,745 --> 00:04:29,745 - I hear you! - You know something? 129 00:04:29,746 --> 00:04:30,964 I need-- I demand to see a doctor! 130 00:04:30,965 --> 00:04:32,095 I need to check into the nurse's station. 131 00:04:32,096 --> 00:04:33,532 Pause. 132 00:04:33,533 --> 00:04:36,404 It's a priority-based system and "my leg hurts" 133 00:04:36,405 --> 00:04:38,580 does not get seen before "my spleen exploded." 134 00:04:38,581 --> 00:04:41,235 Well, my spleen hurts too. 135 00:04:41,236 --> 00:04:43,324 Ma'am, where is your spleen? 136 00:04:43,325 --> 00:04:45,152 Wh-- it's where the spleen is. 137 00:04:45,153 --> 00:04:46,109 You--what--you should not-- 138 00:04:46,110 --> 00:04:47,459 like, right in this area. 139 00:04:47,460 --> 00:04:48,634 I mean, what-- 140 00:04:48,635 --> 00:04:49,939 Lower--lower than-- left slide. 141 00:04:49,940 --> 00:04:51,724 And sometimes it comes and creeps over here. 142 00:04:51,725 --> 00:04:53,856 Nice try. Have a seat. 143 00:04:53,857 --> 00:04:54,944 Next in line? 144 00:04:54,945 --> 00:04:55,945 I'm new today and I'm supposed-- 145 00:04:55,946 --> 00:04:57,033 Next in line. 146 00:04:57,034 --> 00:04:58,034 I'm not, like, injured or anything. 147 00:04:58,035 --> 00:04:59,035 I just-- - Good. 148 00:04:59,036 --> 00:05:00,428 Then you have no problem 149 00:05:00,429 --> 00:05:01,386 walking to the back of that long line of people 150 00:05:01,387 --> 00:05:03,170 who are following the rules! 151 00:05:03,171 --> 00:05:05,085 Next in line? 152 00:05:05,086 --> 00:05:06,391 Sir. 153 00:05:06,392 --> 00:05:07,653 How can I help you today? 154 00:05:07,654 --> 00:05:10,960 Late on my first day. Not, uh, ideal. 155 00:05:10,961 --> 00:05:13,006 I was born in a really religious community 156 00:05:13,007 --> 00:05:14,312 that doesn't believe in 157 00:05:14,313 --> 00:05:16,314 "medicine," so when I told my parents 158 00:05:16,315 --> 00:05:19,317 I wanted to be a nurse, my dad was not happy, you know? 159 00:05:19,318 --> 00:05:21,275 He was like, "Why can't you be more like your cousin Wyatt," 160 00:05:21,276 --> 00:05:22,320 you know? 161 00:05:22,321 --> 00:05:23,625 "He listens!" 162 00:05:23,626 --> 00:05:25,975 Unfortunately, Wyatt passed away last year. 163 00:05:25,976 --> 00:05:27,237 Strep throat. 164 00:05:27,238 --> 00:05:30,066 This is the beating heart of St. Denis, 165 00:05:30,067 --> 00:05:32,765 our world-class emergency department. 166 00:05:32,766 --> 00:05:34,244 Now, it doesn't look fancy, 167 00:05:34,245 --> 00:05:36,378 but it's got some of the best doctors in the country. 168 00:05:37,424 --> 00:05:39,554 I mean, in--in Oregon. 169 00:05:39,555 --> 00:05:43,341 Carving out Portland because that's a big city, 170 00:05:43,342 --> 00:05:45,865 so they probably-- well, you get it. 171 00:05:45,866 --> 00:05:48,650 Uh, here's Dr. Ron, Dr. Ron Leonard, 172 00:05:48,651 --> 00:05:49,999 our elder statesman. 173 00:05:50,000 --> 00:05:51,871 Now, how long have you worked here, Dr. Ron? 174 00:05:51,872 --> 00:05:52,828 Probably decades. 175 00:05:52,829 --> 00:05:54,047 Centuries. 176 00:05:54,048 --> 00:05:55,309 Well, why don't you tell us 177 00:05:55,310 --> 00:05:56,919 about a typical day in the ER? 178 00:05:56,920 --> 00:05:59,400 And don't tone it down. They want it raw. 179 00:05:59,401 --> 00:06:01,402 Wow. Where to begin? 180 00:06:01,403 --> 00:06:04,057 Well, I just examined a patient with a heart murmur. 181 00:06:04,058 --> 00:06:05,624 - Mm. - That took about two minutes. 182 00:06:05,625 --> 00:06:07,539 Now I'm going to spend 40 minutes 183 00:06:07,540 --> 00:06:10,977 filling out electronic health records. 184 00:06:10,978 --> 00:06:12,195 That's a party. 185 00:06:12,196 --> 00:06:15,416 Uh, Dr. Ron is an excellent physician, 186 00:06:15,417 --> 00:06:17,244 but he can be a little grumpy. 187 00:06:17,245 --> 00:06:18,854 Kind of like Dr. House. 188 00:06:18,855 --> 00:06:20,682 Please. He wishes he was House. 189 00:06:20,683 --> 00:06:23,032 Dr. Bruce Schweitz. 190 00:06:23,033 --> 00:06:26,035 He's our star trauma surgeon. We are so lucky to have him. 191 00:06:26,036 --> 00:06:27,602 No, I'm lucky. 192 00:06:27,603 --> 00:06:29,517 I'm lucky to have these gifts, really. 193 00:06:29,518 --> 00:06:31,389 I mean, look, I do what I can. 194 00:06:31,390 --> 00:06:32,825 And sure, if saving someone's life 195 00:06:32,826 --> 00:06:35,218 makes their day just a little bit brighter, 196 00:06:35,219 --> 00:06:36,437 then it's all worth it. 197 00:06:36,438 --> 00:06:39,135 Do I like being a doctor? 198 00:06:39,136 --> 00:06:40,833 I used to. 199 00:06:40,834 --> 00:06:44,445 Till I figured out patients are just like beat-up old cars. 200 00:06:44,446 --> 00:06:45,881 You fix them up, you get them running, 201 00:06:45,882 --> 00:06:48,710 then another car conks out. 202 00:06:48,711 --> 00:06:51,539 I'm just a glorified mechanic. 203 00:06:51,540 --> 00:06:53,802 Right, so you are going to be ranking nurse, 204 00:06:53,803 --> 00:06:55,543 but if anything comes up that you can't handle, 205 00:06:55,544 --> 00:06:56,588 you can call me. 206 00:06:56,589 --> 00:06:57,589 I'll be fine. 207 00:06:57,590 --> 00:06:58,764 If I don't answer, 208 00:06:58,765 --> 00:07:00,330 this is the number for the school. 209 00:07:00,331 --> 00:07:01,897 And if they don't pick up, 210 00:07:01,898 --> 00:07:04,465 this is the number for the bar next to the school. 211 00:07:04,466 --> 00:07:06,424 And can you also check in on Mrs. Thune-- 212 00:07:06,425 --> 00:07:08,469 Dude, I got this. 213 00:07:08,470 --> 00:07:11,429 Go watch your kids murder some ABBA songs. 214 00:07:11,430 --> 00:07:12,952 Go. - You're right. 215 00:07:12,953 --> 00:07:13,911 You're right. 216 00:07:15,130 --> 00:07:16,825 Hey, Stella? 217 00:07:16,826 --> 00:07:18,392 You're gonna twist that line. 218 00:07:18,393 --> 00:07:19,567 She's gonna twist that line. 219 00:07:19,568 --> 00:07:20,481 Just don't look. Look away, please. 220 00:07:20,482 --> 00:07:21,613 OK, you know what? 221 00:07:21,614 --> 00:07:22,744 I'm just going to do it. I'll just do it. 222 00:07:22,745 --> 00:07:24,180 Hi. I got it. 223 00:07:24,181 --> 00:07:25,355 Controlling? 224 00:07:25,356 --> 00:07:27,009 No, I haven't heard that before. 225 00:07:27,010 --> 00:07:28,750 I mean, this is not the type of job, 226 00:07:28,751 --> 00:07:31,492 you know, where if you mess up, it's like, "Oh, gosh, 227 00:07:31,493 --> 00:07:33,146 we lost the big account," you know? 228 00:07:33,147 --> 00:07:35,453 This is like, if you mess up, it's-- 229 00:07:35,454 --> 00:07:36,976 we took out the wrong organ, you know? 230 00:07:36,977 --> 00:07:39,935 So you don't have to do things my way, 231 00:07:39,936 --> 00:07:42,416 but you do have to do them the right way. 232 00:07:42,417 --> 00:07:45,288 Which is, you know, 233 00:07:45,289 --> 00:07:46,289 how I do them. 234 00:07:46,290 --> 00:07:47,813 So. 235 00:07:47,814 --> 00:07:50,468 OK, so I figure if we set it up against the south wall, 236 00:07:50,469 --> 00:07:51,991 we'll get that beautiful afternoon light. 237 00:07:51,992 --> 00:07:54,384 But feng shui-wise, if we put it over here, 238 00:07:54,385 --> 00:07:55,473 it might be a better flow. 239 00:07:55,474 --> 00:07:56,778 What do you think? 240 00:07:56,779 --> 00:07:59,433 Uh, how about in the corner by the outlet? 241 00:07:59,434 --> 00:08:00,739 Yes. 242 00:08:00,740 --> 00:08:02,131 Hey, Dr. Joyce Henderson, 243 00:08:02,132 --> 00:08:04,482 why does a small, regional hospital 244 00:08:04,483 --> 00:08:09,095 need a $300,000 Bravo-Genesis 3D mammography machine? 245 00:08:09,096 --> 00:08:10,618 That sounds like a lot of money. 246 00:08:10,619 --> 00:08:12,272 Well, I think women are worth it. 247 00:08:12,273 --> 00:08:14,056 Also, if you're trying to become 248 00:08:14,057 --> 00:08:16,494 a destination medical facility, 249 00:08:16,495 --> 00:08:19,366 you need an area where you can outshine your competitors, 250 00:08:19,367 --> 00:08:20,802 and our area 251 00:08:20,803 --> 00:08:22,978 is going to be the breast area. 252 00:08:22,979 --> 00:08:25,024 Women from as far away as Idaho 253 00:08:25,025 --> 00:08:26,417 are going to come to St. Denis because... 254 00:08:27,724 --> 00:08:31,465 We have the best breast test in the West. 255 00:08:31,466 --> 00:08:35,164 Best breast test in the-- you guys. 256 00:08:35,165 --> 00:08:38,254 St. Denis, the best breast test in the West. 257 00:08:38,255 --> 00:08:39,778 What do you think? 258 00:08:39,779 --> 00:08:41,040 - Sure. - Yes! 259 00:08:41,041 --> 00:08:44,826 I handle most of our PR. 260 00:08:44,827 --> 00:08:46,915 I know charting sucks, and we all hate it, 261 00:08:46,916 --> 00:08:48,090 but you know, it's really important to get-- 262 00:08:48,091 --> 00:08:49,788 Excuse me. Are you new here? 263 00:08:49,789 --> 00:08:52,399 Because you look just like one of our nurses who left at 4:00. 264 00:08:52,400 --> 00:08:54,009 Ha, ha. Very funny. 265 00:08:54,010 --> 00:08:56,403 I'm leaving now. I'm just hitting save. 266 00:08:56,404 --> 00:08:57,622 Before I upload the software, 267 00:08:57,623 --> 00:08:59,275 are you sure you have the bandwidth? 268 00:08:59,276 --> 00:09:01,364 We usually install these at bigger hospitals. 269 00:09:01,365 --> 00:09:03,018 Well, newsflash, 270 00:09:03,019 --> 00:09:06,674 we are just as good as any of those bigger hospitals, so... 271 00:09:06,675 --> 00:09:07,936 Full speed ahead. 272 00:09:07,937 --> 00:09:10,809 So you're running over a thousand megs? 273 00:09:10,810 --> 00:09:13,246 Hmm. 274 00:09:13,247 --> 00:09:14,640 Great. OK. 275 00:09:15,685 --> 00:09:17,250 - Whoa, whoa. - Oh, no. 276 00:09:17,251 --> 00:09:18,947 I think the whole system just went down. 277 00:09:18,948 --> 00:09:20,949 Did we just lose everything? 278 00:09:20,950 --> 00:09:22,385 It's all right. Don't panic. 279 00:09:22,386 --> 00:09:24,562 I can still save this. It's kind of what I do. 280 00:09:24,563 --> 00:09:26,172 Here we go. All right, come on. 281 00:09:26,173 --> 00:09:28,609 Stay with me. 282 00:09:28,610 --> 00:09:30,350 I'm kidding, I'm kidding. 283 00:09:30,351 --> 00:09:31,873 It's dead. It's gone. 284 00:09:31,874 --> 00:09:33,396 We need to call the IT guy. Can somebody-- 285 00:09:33,397 --> 00:09:34,833 Go now. 286 00:09:34,834 --> 00:09:36,138 Ron, I can't go now. 287 00:09:36,139 --> 00:09:37,575 This doesn't have to be your problem. 288 00:09:37,576 --> 00:09:38,837 If you leave now, it won't be. 289 00:09:38,838 --> 00:09:41,230 Big problem. Big, big problem. 290 00:09:41,231 --> 00:09:44,059 We thrive in these moments. 291 00:09:44,060 --> 00:09:45,887 Alex, you look like how I feel. 292 00:09:45,888 --> 00:09:47,236 Come on, baby. I need you. 293 00:09:47,237 --> 00:09:48,411 Let's go! 294 00:09:48,412 --> 00:09:49,456 And you missed it. 295 00:09:49,457 --> 00:09:51,198 Come on! Now! Now! Now! 296 00:09:54,985 --> 00:09:56,768 Again, I don't know why the system went down, 297 00:09:56,769 --> 00:09:58,552 but IT is on the case 298 00:09:58,553 --> 00:09:59,684 and they're going to get everything 299 00:09:59,685 --> 00:10:01,468 up and running in no time, all right? 300 00:10:01,469 --> 00:10:02,861 What are the nurses supposed to do in the meantime? 301 00:10:02,862 --> 00:10:05,211 All the patient information's on the computers. 302 00:10:05,212 --> 00:10:06,691 You're going to have to practice medicine 303 00:10:06,692 --> 00:10:08,997 the way they did before computers were invented, OK? 304 00:10:08,998 --> 00:10:10,651 Ron, you know about that, right? 305 00:10:10,652 --> 00:10:13,001 Yeah, we used to drill holes in patients' heads 306 00:10:13,002 --> 00:10:14,481 to release evil spirits, 307 00:10:14,482 --> 00:10:16,136 but hey, that's the '80s for you. 308 00:10:17,965 --> 00:10:20,269 Uh, who's the schmuck? 309 00:10:20,270 --> 00:10:22,445 Oh, sorry. I'm Matthew, everybody. 310 00:10:22,446 --> 00:10:24,143 I'm--I'm the new-- 311 00:10:24,144 --> 00:10:25,361 is schmuck floor nurse? 312 00:10:25,362 --> 00:10:26,842 - Oh, boy. - I'm the new schmuck. 313 00:10:28,323 --> 00:10:29,627 They didn't--they didn't have my size scrubs, but-- 314 00:10:29,628 --> 00:10:31,411 Joyce, our computers are too old, OK? 315 00:10:31,412 --> 00:10:34,370 They need to be replaced, not just fixed. 316 00:10:34,371 --> 00:10:36,459 Look, we just don't have the money right now 317 00:10:36,460 --> 00:10:37,722 for a whole new computer system. 318 00:10:37,723 --> 00:10:39,201 But we have money in the budget 319 00:10:39,202 --> 00:10:41,595 for your fancy 3D mammography machine? 320 00:10:41,596 --> 00:10:42,901 OK. 321 00:10:42,902 --> 00:10:45,251 OK, I was an oncologist for 20 years. 322 00:10:45,252 --> 00:10:47,514 But now that I'm a hospital administrator, 323 00:10:47,515 --> 00:10:49,690 I'm battling different kinds of cancers 324 00:10:49,691 --> 00:10:52,475 like cynicism, pessimism, 325 00:10:52,476 --> 00:10:54,173 people questioning my judgment 326 00:10:54,174 --> 00:10:57,698 because they think I'm spending money on things we don't need. 327 00:10:57,699 --> 00:11:01,702 Those attitudes are the real cancers. 328 00:11:01,703 --> 00:11:05,314 ♪ St. Denis Regional Medical! 329 00:11:05,315 --> 00:11:09,057 St. Denis Regional Medical! 330 00:11:09,058 --> 00:11:11,930 No! 331 00:11:11,931 --> 00:11:13,279 All right! 332 00:11:13,280 --> 00:11:14,802 Let's get out there and heal some people! 333 00:11:14,803 --> 00:11:16,369 Come on! Let's go! 334 00:11:16,370 --> 00:11:17,849 OK, guys, listen up. 335 00:11:17,850 --> 00:11:19,851 We need to rebuild our entire record system by hand. 336 00:11:19,852 --> 00:11:21,156 And we have to go fast. 337 00:11:21,157 --> 00:11:22,375 She's missing her kids' childhoods for this. 338 00:11:22,376 --> 00:11:24,290 Not missing their childhoods. 339 00:11:24,291 --> 00:11:25,683 I'm just going to be a little bit late. 340 00:11:25,684 --> 00:11:27,380 That's it. 341 00:11:27,381 --> 00:11:29,077 OK, Carla, I need you to take vitals and start a paper trail. 342 00:11:29,078 --> 00:11:31,210 Janice, get written scripts from all of the MDs. 343 00:11:31,211 --> 00:11:32,646 Uh, Alex, I-- 344 00:11:32,647 --> 00:11:33,865 I checked in with all the patients like you asked. 345 00:11:33,866 --> 00:11:35,257 Great. 346 00:11:35,258 --> 00:11:37,129 And Mr. Lasky wants morphine, oxy, and Vicodin. 347 00:11:37,130 --> 00:11:40,698 He asked if we had a menu and I said I didn't think so. 348 00:11:40,699 --> 00:11:41,960 OK. 349 00:11:41,961 --> 00:11:44,745 I will check in with Mr. Lasky. Thank you. 350 00:11:44,746 --> 00:11:45,877 All right. Well, I'm around. 351 00:11:45,878 --> 00:11:47,008 Let me know if you need anything. 352 00:11:47,009 --> 00:11:48,053 - OK. - Nice. 353 00:11:48,054 --> 00:11:49,576 Wow. 354 00:11:49,577 --> 00:11:51,230 He dumb. 355 00:11:51,231 --> 00:11:53,101 Sorry, just adjusting this. 356 00:11:53,102 --> 00:11:54,233 Correct height. 357 00:11:54,234 --> 00:11:55,713 No, Ron, I'm just saying that 358 00:11:55,714 --> 00:11:57,671 in the future, I would appreciate it 359 00:11:57,672 --> 00:12:00,413 if you didn't disrespect me in front of the entire staff. 360 00:12:00,414 --> 00:12:01,980 You want to talk disrespect? 361 00:12:01,981 --> 00:12:04,330 How about all these people here working their asses off 362 00:12:04,331 --> 00:12:06,419 to fix this while you spent, what, 363 00:12:06,420 --> 00:12:08,334 200 grand on a scanner that 364 00:12:08,335 --> 00:12:09,901 we don't-- 365 00:12:09,902 --> 00:12:11,859 was it more? 366 00:12:11,860 --> 00:12:13,905 It was more. 367 00:12:13,906 --> 00:12:15,820 It's been hours, and your computers are not my problem. 368 00:12:15,821 --> 00:12:16,951 Ma'am, ma'am, please-- 369 00:12:16,952 --> 00:12:19,388 You're my problem! You don't listen! 370 00:12:19,389 --> 00:12:20,999 OK! OK. 371 00:12:21,000 --> 00:12:22,565 I hear you. - OK. 372 00:12:22,566 --> 00:12:24,045 I'm going to give you the number for the person 373 00:12:24,046 --> 00:12:26,439 who can help you, all right? - Thank you. 374 00:12:26,440 --> 00:12:27,614 Mm-hmm. All right. 375 00:12:27,615 --> 00:12:29,703 That's the White House. Ask for Joe. 376 00:12:29,704 --> 00:12:31,139 Tell him there's a nursing shortage 377 00:12:31,140 --> 00:12:33,925 and we need him to fix the health care system. 378 00:12:33,926 --> 00:12:34,926 Next! 379 00:12:34,927 --> 00:12:36,492 Oh, [bleep]. 380 00:12:36,493 --> 00:12:38,538 All right, we don't have time to redo a whole intake. 381 00:12:38,539 --> 00:12:40,453 Fever, aches. He probably has the flu. 382 00:12:40,454 --> 00:12:41,889 Give him liquids and a PCR. 383 00:12:41,890 --> 00:12:45,545 Unless--uh, forgive me, Ron, but things 384 00:12:45,546 --> 00:12:47,721 aren't always what they seem. 385 00:12:47,722 --> 00:12:51,029 Have you visited the Congo in the last 48 to 72 hours? 386 00:12:51,030 --> 00:12:52,813 It's all right, sir. You can ignore him. 387 00:12:52,814 --> 00:12:54,119 Congo? No. 388 00:12:54,120 --> 00:12:55,468 That's fine. 389 00:12:55,469 --> 00:12:56,643 Any African countries that border the Congo? 390 00:12:56,644 --> 00:12:58,514 Surgeons, I mean, the good ones, 391 00:12:58,515 --> 00:13:00,734 at least, we're not just doctors. 392 00:13:00,735 --> 00:13:02,301 Good lord, no. 393 00:13:02,302 --> 00:13:03,606 No, we're detectives. 394 00:13:03,607 --> 00:13:05,565 We're Sherlock Holmes-es. 395 00:13:05,566 --> 00:13:07,306 The body's been attacked. 396 00:13:07,307 --> 00:13:08,698 Who done it? 397 00:13:08,699 --> 00:13:11,223 Or, you know, what done it? 398 00:13:11,224 --> 00:13:12,224 Who done it? What done it? 399 00:13:12,225 --> 00:13:13,355 What done it? Yeah. 400 00:13:13,356 --> 00:13:14,661 Babe, are you coming? 401 00:13:14,662 --> 00:13:16,837 I'm so sorry, honey. I'm--I'm--I'm trying. 402 00:13:16,838 --> 00:13:18,186 It's just-- it's a disaster here. 403 00:13:18,187 --> 00:13:19,492 No, listen. 404 00:13:19,493 --> 00:13:20,841 The girl playing the lead got sick, 405 00:13:20,842 --> 00:13:22,843 and Ella's the understudy, so she's Donna. 406 00:13:22,844 --> 00:13:24,758 Oh, my God. She's fricking Donna? 407 00:13:24,759 --> 00:13:26,847 She's Donna! Rick, she's Donna. 408 00:13:26,848 --> 00:13:27,979 Yeah. So are you going to make it? 409 00:13:27,980 --> 00:13:29,154 What? Yes. Tell her that I'm coming. 410 00:13:29,155 --> 00:13:30,503 I'm going to leave in two minutes, OK? 411 00:13:30,504 --> 00:13:31,678 OK. 412 00:13:31,679 --> 00:13:34,028 She's--she's Donna. 413 00:13:34,029 --> 00:13:35,161 In "Mamma Mia." 414 00:13:36,511 --> 00:13:38,511 I never knew I was allergic to avocados. 415 00:13:38,512 --> 00:13:40,339 Yeah, they're silent killers. 416 00:13:40,340 --> 00:13:41,949 OK, I got the EpiPen. 417 00:13:41,950 --> 00:13:44,169 Great. Uh, he's going to give you the shot. 418 00:13:44,170 --> 00:13:46,084 You--you want me to-- 419 00:13:46,085 --> 00:13:48,260 um, not a problem, uh, 420 00:13:48,261 --> 00:13:49,522 because I am a nurse. 421 00:13:49,523 --> 00:13:51,829 So, uh, OK. 422 00:13:51,830 --> 00:13:53,352 I've done a lot of these before, 423 00:13:53,353 --> 00:13:54,919 usually with someone supervising, 424 00:13:54,920 --> 00:13:55,789 but that's fine. 425 00:13:55,790 --> 00:13:56,964 It's just a quick stab. 426 00:13:56,965 --> 00:13:58,401 Oh, sorry. 427 00:13:59,534 --> 00:14:00,881 Take two. Here we go. 428 00:14:00,882 --> 00:14:02,404 Just quick stab in the leg, all right? 429 00:14:02,405 --> 00:14:05,277 Three, two, one, stick! 430 00:14:05,278 --> 00:14:09,020 OK, wrong side. Got myself. 431 00:14:09,021 --> 00:14:10,369 That's intense, huh? 432 00:14:10,370 --> 00:14:11,849 You OK? 433 00:14:11,850 --> 00:14:13,286 I feel like I need to go to the hospital. 434 00:14:16,246 --> 00:14:18,246 So we just need your autograph right at the bottom, 435 00:14:18,247 --> 00:14:19,769 and we can process payment. 436 00:14:19,770 --> 00:14:21,206 Oh, how exciting. 437 00:14:21,207 --> 00:14:23,077 Uh-- 438 00:14:23,078 --> 00:14:26,776 are you sure that this is the most cutting-edge technology? 439 00:14:26,777 --> 00:14:28,735 Because I'm going to be mad if I wake up in the morning 440 00:14:28,736 --> 00:14:30,258 and they've come up with something better 441 00:14:30,259 --> 00:14:31,607 that makes this obsolete, you know? 442 00:14:31,608 --> 00:14:34,872 Like iPhone. Oh, now there's Max Pro, OK. 443 00:14:34,873 --> 00:14:35,960 This is the best there is. 444 00:14:35,961 --> 00:14:37,396 Great, 'cause I want the best. 445 00:14:37,397 --> 00:14:38,571 - Right. - The best. 446 00:14:38,572 --> 00:14:40,574 For St. Denis. 447 00:14:43,970 --> 00:14:44,925 Wait a minute. 448 00:14:44,926 --> 00:14:47,406 Is that a scuff I see? - What? 449 00:14:47,407 --> 00:14:49,016 All right, I am headed out, 450 00:14:49,017 --> 00:14:50,583 but I want records copied and distributed to every station 451 00:14:50,584 --> 00:14:52,193 and folders on every door. 452 00:14:52,194 --> 00:14:53,674 Thank you, guys. Go, go. 453 00:14:55,024 --> 00:14:56,371 I'm leaving. 454 00:14:56,372 --> 00:14:58,417 You keep saying that, but you're still here. 455 00:14:58,418 --> 00:14:59,897 This time, I really am leaving. 456 00:14:59,898 --> 00:15:01,681 And you're just going to get sucked right back in. 457 00:15:01,682 --> 00:15:03,074 I'm not. 458 00:15:03,075 --> 00:15:04,423 Your life, your choice. 459 00:15:04,424 --> 00:15:05,815 Oh, my choice? 460 00:15:05,816 --> 00:15:07,252 I'm only here because the computers went down, Ron. 461 00:15:07,253 --> 00:15:08,949 I mean, I had to stay. 462 00:15:08,950 --> 00:15:10,559 You had to stay because there's a big emergency 463 00:15:10,560 --> 00:15:11,778 here in the emergency room? 464 00:15:11,779 --> 00:15:13,954 Wh-- what do you want from me? 465 00:15:13,955 --> 00:15:16,087 I mean, you want me to bail the second that my shift is over? 466 00:15:16,088 --> 00:15:17,436 I'm sorry that I care. 467 00:15:17,437 --> 00:15:18,393 You want to know what I think? 468 00:15:18,394 --> 00:15:19,742 No, I do not. 469 00:15:19,743 --> 00:15:21,570 I think you're a workaholic control freak, 470 00:15:21,571 --> 00:15:24,051 and you're afraid that if you do go and nothing bad happens, 471 00:15:24,052 --> 00:15:26,315 that just means you're not as important as you think you are. 472 00:15:29,580 --> 00:15:31,145 Well, I'm only here now because 473 00:15:31,146 --> 00:15:33,060 you're giving me crap about not leaving. 474 00:15:33,061 --> 00:15:35,410 - Then go. - I'm going. 475 00:15:35,411 --> 00:15:36,759 Enjoy your evening. 476 00:15:36,760 --> 00:15:37,978 I don't care. 477 00:15:37,979 --> 00:15:39,327 It's her life. 478 00:15:39,328 --> 00:15:40,850 I just don't want her to be one of those people 479 00:15:40,851 --> 00:15:43,244 that works so hard she winds up divorced, 480 00:15:43,245 --> 00:15:46,552 alone, living in a condo in the middle of Oregon. 481 00:15:46,553 --> 00:15:49,859 Her one joy of the day is a free milkshake. 482 00:15:49,860 --> 00:15:53,559 Speaking of which, where is my Postmates? 483 00:15:53,560 --> 00:15:54,995 Mile away. 484 00:15:54,996 --> 00:15:58,129 Randall's got 4 1/2 stars. I think we're good. 485 00:15:58,130 --> 00:16:00,000 Come on, Randall! 486 00:16:00,001 --> 00:16:02,350 My heart's beating so fast. 487 00:16:02,351 --> 00:16:03,569 You think it's possible for somebody's heart 488 00:16:03,570 --> 00:16:05,092 to beat, like, too fast? 489 00:16:05,093 --> 00:16:07,312 I mean, yeah. 490 00:16:07,313 --> 00:16:08,487 Huh? 491 00:16:08,488 --> 00:16:10,141 Hey, Alex, I--I-- I stabbed myself-- 492 00:16:10,142 --> 00:16:11,707 Not my problem, newbie. I'm on my way out. 493 00:16:11,708 --> 00:16:13,666 - Alex, you have to hear this. - Nope! La, la, la! 494 00:16:13,667 --> 00:16:14,841 "Mamma Mia." You know what? 495 00:16:14,842 --> 00:16:16,364 Talk to Ron. He'll love it. 496 00:16:16,365 --> 00:16:18,236 Because I feel-- 497 00:16:18,237 --> 00:16:20,152 It's going to be tight, but I'm going to make it. 498 00:16:21,371 --> 00:16:22,675 I mean, I love this job, 499 00:16:22,676 --> 00:16:25,199 but it is just a job, you know? 500 00:16:25,200 --> 00:16:27,158 You've got to have boundaries. I'm always saying that. 501 00:16:27,159 --> 00:16:29,031 I'm always telling my nurses that you have-- 502 00:16:32,295 --> 00:16:33,903 Ma'am, are you OK? 503 00:16:33,904 --> 00:16:36,950 I will be when I can find a hospital that doesn't suck. 504 00:16:36,951 --> 00:16:38,604 OK, wh-- 505 00:16:38,605 --> 00:16:39,561 you know, if you're having trouble, 506 00:16:39,562 --> 00:16:41,085 you really shouldn't leave. 507 00:16:41,086 --> 00:16:42,653 Terrific. 508 00:16:45,700 --> 00:16:48,572 She's at a hospital. She'll be fine. 509 00:16:50,922 --> 00:16:52,227 Ma'am, are you sure you're OK? 510 00:16:54,100 --> 00:16:56,883 Oh, my God. 511 00:16:56,884 --> 00:16:59,016 OK. Ma'am, I'm coming. 512 00:16:59,017 --> 00:16:59,975 I'm coming. 513 00:17:01,977 --> 00:17:02,932 - OK, 1A. - Yep. 514 00:17:02,933 --> 00:17:03,977 Matt, get the door. 515 00:17:03,978 --> 00:17:05,065 - Yep. - She's unresponsive. 516 00:17:05,066 --> 00:17:06,458 Her breathing's really shallow. 517 00:17:06,459 --> 00:17:07,720 I'll start IV. Wide open. 518 00:17:07,721 --> 00:17:09,243 Get her on the monitor right away. 519 00:17:09,244 --> 00:17:10,201 - Yep. - We need some doctors in here. 520 00:17:10,202 --> 00:17:11,854 Call Code Blue respiratory. 521 00:17:11,855 --> 00:17:13,682 Uh, yep. Uh-- 522 00:17:13,683 --> 00:17:14,683 How are we doing? 523 00:17:14,684 --> 00:17:15,684 Uh, Code Blue! 524 00:17:15,685 --> 00:17:16,859 I---uh--Code Blue! 525 00:17:16,860 --> 00:17:18,078 Starting compressions. 526 00:17:18,079 --> 00:17:19,123 Code Blue in here! 527 00:17:19,124 --> 00:17:20,559 Matt, use the intercom! 528 00:17:20,560 --> 00:17:22,909 Got it, got it. 529 00:17:22,910 --> 00:17:24,389 Is there a button I'm supposed to push or something? 530 00:17:24,390 --> 00:17:26,086 I've never used one of these before. 531 00:17:26,087 --> 00:17:27,435 Hurry up! 532 00:17:27,436 --> 00:17:29,264 OK, uh, I'm just going to press this button. 533 00:17:30,919 --> 00:17:32,484 Code Blue, I repeat, Code Blue! 534 00:17:32,485 --> 00:17:33,790 Report to the trauma room. 535 00:17:36,751 --> 00:17:39,099 I need a doctor urgently! 536 00:17:39,100 --> 00:17:42,494 Phew. Cavalry's on the way, guys. 537 00:17:42,495 --> 00:17:45,323 Ma'am, ma'am, you really need to sign this. 538 00:17:45,324 --> 00:17:46,759 OK, yes, I know. 539 00:17:46,760 --> 00:17:48,935 I'm just, you know, considering all sides 540 00:17:48,936 --> 00:17:49,936 and-- 541 00:17:49,937 --> 00:17:52,156 Oh, no. What's going on? 542 00:17:52,157 --> 00:17:53,244 Where are the doctors? 543 00:17:53,245 --> 00:17:55,246 - On it. - On three. One, two-- 544 00:17:55,247 --> 00:17:56,682 - Oh, I already, uh-- - Code Blue. 545 00:17:56,683 --> 00:17:58,510 We've got a Code Blue in Trauma 1A. 546 00:17:58,511 --> 00:18:00,120 I think you need to press that button. 547 00:18:00,121 --> 00:18:01,426 I understand how to do this. 548 00:18:01,427 --> 00:18:02,296 Then they're not going to be able to-- 549 00:18:02,297 --> 00:18:03,863 So where are we? 550 00:18:03,864 --> 00:18:04,864 She--she fell and-- 551 00:18:04,865 --> 00:18:06,300 What's happened? 552 00:18:06,301 --> 00:18:07,649 Collapsed in the parking lot. Shallow breathing. 553 00:18:07,650 --> 00:18:10,130 Hypoxic. 83%. We lost her pulse. 554 00:18:10,131 --> 00:18:11,131 Uh, she was in the waiting room. 555 00:18:11,132 --> 00:18:12,872 She said her, uh, leg hurts. 556 00:18:12,873 --> 00:18:14,221 Sounds like DVT turned pulmonary. 557 00:18:14,222 --> 00:18:15,266 Let's get some heparin in here. 558 00:18:15,267 --> 00:18:16,789 She sounds like a smoker. 559 00:18:16,790 --> 00:18:18,051 Could be pneumothorax. 560 00:18:18,052 --> 00:18:19,226 It's an embolism, Bruce. 561 00:18:19,227 --> 00:18:21,141 I think it's both. 562 00:18:21,142 --> 00:18:22,534 All right, let's get her stabilized. 563 00:18:22,535 --> 00:18:24,101 We'll do a CT scan. Prep a tube. 564 00:18:24,102 --> 00:18:25,363 Give me Eminase too. 565 00:18:25,364 --> 00:18:26,886 - Calling for Eminase. - I'll get the bag. 566 00:18:26,887 --> 00:18:28,366 I want epi, 1 milligram. 567 00:18:28,367 --> 00:18:30,237 - Right here, coming in. - Where's that Eminase? 568 00:18:30,238 --> 00:18:32,239 All right, go ahead and prep 300 milligrams. 569 00:18:32,240 --> 00:18:35,503 So a blood clot in her leg triggered a pulmonary embolism, 570 00:18:35,504 --> 00:18:37,723 and that in turn caused her lung to collapse. 571 00:18:37,724 --> 00:18:39,594 Which is pretty rare, but it happens. 572 00:18:39,595 --> 00:18:40,465 Yeah. 573 00:18:40,466 --> 00:18:43,337 I saw a couple during COVID. 574 00:18:43,338 --> 00:18:45,296 We were at war. 575 00:18:45,297 --> 00:18:46,645 Colleagues became brothers. 576 00:18:46,646 --> 00:18:48,343 OK, I think we're good here. 577 00:18:51,695 --> 00:18:54,696 Leaving only in order to become an animal. 578 00:18:54,697 --> 00:18:57,525 A life is saved. - Hey, you OK? 579 00:18:57,526 --> 00:19:01,007 Yeah, I just, uh, kind of feel like I choked in there. 580 00:19:01,008 --> 00:19:02,182 What? 581 00:19:02,183 --> 00:19:03,879 It's fine. You did great in there. 582 00:19:03,880 --> 00:19:05,881 Don't beat yourself up. 583 00:19:05,882 --> 00:19:07,274 You stepped up. 584 00:19:07,275 --> 00:19:08,667 Oh. 585 00:19:08,668 --> 00:19:09,755 Uh, yeah, thanks. 586 00:19:09,756 --> 00:19:11,452 It was nothing, really, you know? 587 00:19:11,453 --> 00:19:13,062 Nurses got to-- 588 00:19:13,063 --> 00:19:15,239 got to nurse, right? 589 00:19:15,240 --> 00:19:16,633 Right. 590 00:19:18,766 --> 00:19:20,331 Got to admit, I was starting to feel like 591 00:19:20,332 --> 00:19:22,768 maybe nursing wasn't for me, 592 00:19:22,769 --> 00:19:25,249 but, uh, then I kind of realized 593 00:19:25,250 --> 00:19:27,076 we're like the Avengers, you know? 594 00:19:27,077 --> 00:19:29,383 Like--like, Bruce is Iron Man 595 00:19:29,384 --> 00:19:31,516 and Alex is Captain America 596 00:19:31,517 --> 00:19:34,214 and Dr. Ron is Professor X. 597 00:19:34,215 --> 00:19:35,650 And then there's me, 598 00:19:35,651 --> 00:19:39,741 Guy Who Knows How To Work a Breathing Bag Man. 599 00:19:39,742 --> 00:19:41,526 Also... 600 00:19:41,527 --> 00:19:43,136 Might have met the girl of my dreams! 601 00:19:43,137 --> 00:19:45,399 So yeah, 602 00:19:45,400 --> 00:19:48,141 I, uh, I think I'm in the right place. 603 00:19:48,142 --> 00:19:50,274 He's definitely getting fired. 604 00:19:50,275 --> 00:19:52,798 He's so, so bad. 605 00:19:52,799 --> 00:19:57,064 Come on. 606 00:20:01,461 --> 00:20:04,375 OK. OK. 607 00:20:04,376 --> 00:20:05,899 This is fine. 608 00:20:07,075 --> 00:20:09,031 Hey. 609 00:20:09,032 --> 00:20:10,294 Sir, I am not in the mood 610 00:20:10,295 --> 00:20:12,557 to be assaulted by a stranger right now. 611 00:20:12,558 --> 00:20:16,038 They told me that you're the one that saved my Lori. 612 00:20:16,039 --> 00:20:17,257 Oh, your wife, yes. 613 00:20:17,258 --> 00:20:19,260 My wife! 614 00:20:26,790 --> 00:20:30,097 Thank you. 615 00:20:33,536 --> 00:20:35,276 That's got to feel good. 616 00:20:36,800 --> 00:20:38,236 Hazelnut. 617 00:20:39,803 --> 00:20:42,587 The fridge was full, so I put it in the cooler 618 00:20:42,588 --> 00:20:45,938 with a kidney, but who cares? 619 00:20:45,939 --> 00:20:48,245 Well, you called it. 620 00:20:48,246 --> 00:20:49,463 Come on. 621 00:20:49,464 --> 00:20:53,032 I'll grab some jumper cables. 622 00:20:53,033 --> 00:20:54,076 It's a good milkshake. 623 00:20:54,077 --> 00:20:55,208 Told you. 624 00:20:55,209 --> 00:20:56,775 What makes a hospital great? 625 00:20:56,776 --> 00:20:59,430 Is it the quality of the staff? 626 00:20:59,431 --> 00:21:01,388 The number of lives saved? 627 00:21:01,389 --> 00:21:03,434 The level of mammographal technology? 628 00:21:03,435 --> 00:21:06,306 Sure. Absolutely, it is. 629 00:21:06,307 --> 00:21:09,092 But running St. Denis, oh, it is a balancing act. 630 00:21:10,747 --> 00:21:14,445 We have so much potential, so much untapped greatness. 631 00:21:14,446 --> 00:21:16,969 And it is my job to tap it. 632 00:21:16,970 --> 00:21:18,536 Tap it till it's dry. 633 00:21:18,537 --> 00:21:19,537 Gonna do "Dancing Queen." 634 00:21:19,538 --> 00:21:20,712 Look at her hair! 635 00:21:20,713 --> 00:21:23,105 Ooh, very nice! 636 00:21:23,106 --> 00:21:24,542 But we have needs. 637 00:21:24,543 --> 00:21:25,804 Needs that, uh, 638 00:21:25,805 --> 00:21:28,285 I can't ignore even if I wanted to. 639 00:21:28,286 --> 00:21:30,548 Like a vacuum, the needs. 640 00:21:30,549 --> 00:21:32,158 And they're loud. 641 00:21:32,159 --> 00:21:33,333 And they suck. 642 00:21:33,334 --> 00:21:36,118 They suck, and they suck. 643 00:21:36,119 --> 00:21:39,557 It's my job to tap faster than they suck, 644 00:21:39,558 --> 00:21:40,862 or else-- 645 00:21:40,863 --> 00:21:42,649 Oh. 646 00:21:46,043 --> 00:21:50,307 10% restocking fee for the boob scanner? 647 00:21:50,308 --> 00:21:52,876 Oh, [bleep].