1 00:00:07,640 --> 00:00:08,480 Middle stairs. 2 00:00:09,120 --> 00:00:10,960 - Middle stairs. - Right. 3 00:00:11,480 --> 00:00:12,520 Very good. 4 00:00:13,720 --> 00:00:18,080 Ladies and gentlemen, please have a seat. The show will start. 5 00:00:18,720 --> 00:00:21,640 Once again, the show will start. Thanks. 6 00:00:26,880 --> 00:00:29,400 Did they start lining up in the morning? 7 00:00:29,480 --> 00:00:32,920 I think they started lining up at 11am. There are a lot of people. 8 00:00:33,000 --> 00:00:34,000 Right. 9 00:00:36,240 --> 00:00:38,720 Very good. How many coffees have we had today? 10 00:00:38,800 --> 00:00:39,640 Too many. 11 00:00:41,200 --> 00:00:42,800 How crazy is that, right? 12 00:00:43,320 --> 00:00:46,440 I became known worldwide by TV programs. 13 00:00:46,520 --> 00:00:50,040 Now, the difficult part is maintaining visibility. 14 00:00:50,560 --> 00:00:53,400 This makes me nervous. 15 00:00:53,480 --> 00:00:57,280 The support I have here is overwhelming. 16 00:00:57,360 --> 00:00:59,920 I'm a boss in front of an audience. 17 00:01:01,880 --> 00:01:03,760 How do you deal with nerves? 18 00:01:03,840 --> 00:01:06,000 I have to move my fingers. 19 00:01:06,080 --> 00:01:10,680 I always see if my hands are shaking. I don't have it, how wonderful. 20 00:01:10,760 --> 00:01:12,200 I just want to get rid of it. 21 00:01:14,400 --> 00:01:17,640 - Ready to go? - Yes. Let's do this, girls. 22 00:01:17,720 --> 00:01:19,960 Don't fuck up, please. 23 00:01:20,040 --> 00:01:21,600 We oblige. Let's go. 24 00:01:22,680 --> 00:01:23,840 MANILA PHILIPPINES 25 00:01:23,920 --> 00:01:26,720 Good afternoon, Newport World Resorts! 26 00:01:26,800 --> 00:01:30,760 They are ready for something exciting? 27 00:01:34,040 --> 00:01:40,600 Today, on this stage, we will have a huge legend. 28 00:01:41,240 --> 00:01:44,720 Receive with a huge applause Philippine style 29 00:01:44,800 --> 00:01:50,400 the unparalleled chef Gordon Ramsay! 30 00:01:50,480 --> 00:01:53,520 ME, GORDON RAMSAY 31 00:01:58,000 --> 00:02:02,280 Chef Gordon Ramsay is here! 32 00:02:03,440 --> 00:02:06,320 Make some noise! 33 00:02:09,120 --> 00:02:11,160 - Good afternoon. - My God! 34 00:02:12,320 --> 00:02:14,240 Chef Gordon Ramsay is here! 35 00:02:14,320 --> 00:02:16,680 What a privilege to have you here with us. 36 00:02:16,760 --> 00:02:19,440 And I hope you feel the affection of Filipinos. 37 00:02:19,520 --> 00:02:20,640 My God! 38 00:02:23,280 --> 00:02:26,160 I'm more in love with Manila than they for me. 39 00:02:26,240 --> 00:02:30,480 Thanks. It's so good to see you all. 40 00:02:33,120 --> 00:02:38,480 You think you had to win self-consciousness because of fame? 41 00:02:39,200 --> 00:02:43,680 I guess it's something I've tried to understand 42 00:02:43,760 --> 00:02:47,840 without thinking too much and without letting it affect me. 43 00:02:47,920 --> 00:02:51,160 It's very scary and intimidating. 44 00:02:52,360 --> 00:02:53,720 It's sweet. My God! 45 00:02:55,080 --> 00:02:56,480 This is food, right? 46 00:02:56,560 --> 00:03:01,640 There are restaurants and food, something I have done for over 30 years. 47 00:03:02,240 --> 00:03:05,840 Can I take a selfie with these extraordinary people? 48 00:03:06,960 --> 00:03:10,560 So, it's difficult to measure this. 49 00:03:11,200 --> 00:03:13,400 - Thanks. Stay safe. - Chief Gordon Ramsay! 50 00:03:13,480 --> 00:03:15,320 - Make some noise! - Thanks. 51 00:03:17,240 --> 00:03:19,400 - Thanks. - Gordon! A quick selfie? 52 00:03:20,000 --> 00:03:23,880 What would young Gordon think? the fame you have now? 53 00:03:24,400 --> 00:03:25,960 - Sorry. - Calm down. 54 00:03:26,040 --> 00:03:31,040 If I had imagined this level of success and attention, 55 00:03:31,120 --> 00:03:35,920 I would say to young Gordon to be careful what you wish for. 56 00:03:37,120 --> 00:03:38,120 Careful, guys. 57 00:03:40,640 --> 00:03:42,000 Creed! 58 00:03:42,080 --> 00:03:45,640 They put a pen in my eye and I was scratched up to my chin. 59 00:03:46,960 --> 00:03:49,120 They hit me in the eye. And what about you? 60 00:03:49,200 --> 00:03:50,040 Goodbye, Gordon! 61 00:03:53,280 --> 00:03:55,880 Creed! Even in the eye. 62 00:03:55,960 --> 00:03:56,920 Damn! 63 00:03:58,200 --> 00:04:02,000 I put on a show like that to get closer to those students 64 00:04:02,080 --> 00:04:06,680 and I forget the size that I have for them. 65 00:04:06,760 --> 00:04:08,000 I'm not used to it. 66 00:04:08,680 --> 00:04:12,240 I sent a photo to Tana, just for her to see. 67 00:04:12,320 --> 00:04:13,480 And she said: 68 00:04:13,560 --> 00:04:19,600 “Heavens! What are you doing? Do you have to get so close?" 69 00:04:19,680 --> 00:04:21,640 It's not about that. 70 00:04:21,720 --> 00:04:24,600 I have to do my job, don't I? 71 00:04:24,680 --> 00:04:28,840 I have to do my job and give them a little of me. 72 00:04:31,000 --> 00:04:35,720 BISHOPSGATE LONDON 73 00:04:38,280 --> 00:04:41,720 7 DAYS TO PRE-OPENING 74 00:04:42,640 --> 00:04:44,920 When building any restaurant, 75 00:04:45,000 --> 00:04:49,320 two weeks ago where we put everything to the test, 76 00:04:49,400 --> 00:04:51,960 We analyzed the living room and tested the kitchen. 77 00:04:52,560 --> 00:04:56,440 This one will have scallops. Scallops and gyozas. 78 00:04:56,520 --> 00:04:58,240 There are many deliveries today. 79 00:04:58,320 --> 00:05:01,600 This is in the center, arrives tomorrow. 80 00:05:01,680 --> 00:05:05,480 These days are crucial for us, because we train on the field. 81 00:05:05,560 --> 00:05:07,800 We have to find the weak points. 82 00:05:07,880 --> 00:05:12,280 But sometimes builders are late and things go wrong. 83 00:05:15,600 --> 00:05:17,280 Gordo passing by. 84 00:05:17,840 --> 00:05:19,320 - Shrink. - He is well. 85 00:05:25,480 --> 00:05:27,200 I don't know what day it is. 86 00:05:27,280 --> 00:05:28,640 MASTER OF WORKS 87 00:05:28,720 --> 00:05:31,840 There's still a lot to do, isn't there? 88 00:05:31,920 --> 00:05:33,480 There always is. 89 00:05:33,560 --> 00:05:38,160 These big things and dashboards take some time. 90 00:05:38,240 --> 00:05:41,640 But it's the little things, the hardware, chandeliers and lights, 91 00:05:41,720 --> 00:05:43,840 that take longer. 92 00:05:45,840 --> 00:05:47,720 There was a problem with the carpets. 93 00:05:47,800 --> 00:05:51,000 The pattern was misaligned, we were not satisfied. 94 00:05:51,080 --> 00:05:55,200 So we decided to take it off and put it back on. 95 00:05:58,760 --> 00:06:03,360 Technically, builders are responsible until Monday. 96 00:06:03,440 --> 00:06:06,760 There can be no tension between them… 97 00:06:06,840 --> 00:06:08,000 REAL ESTATE DIRECTOR 98 00:06:08,080 --> 00:06:09,520 …and the team. 99 00:06:09,600 --> 00:06:12,560 Don't step on my glass, please. Come out of the glass. 100 00:06:12,640 --> 00:06:17,080 They are nervous because, To be honest, we thought 101 00:06:17,160 --> 00:06:21,840 that we would already have everything ready and in better condition. 102 00:06:24,560 --> 00:06:26,400 We are analyzing everything. 103 00:06:26,480 --> 00:06:27,920 There are still works. 104 00:06:28,000 --> 00:06:31,800 Things are everywhere, It's difficult to find them. 105 00:06:31,880 --> 00:06:33,040 CHIEF EXECUTIVE, RGR HIGH 106 00:06:33,200 --> 00:06:34,160 Yes… 107 00:06:35,360 --> 00:06:40,280 It's a little scary, because there is progress throughout the day, 108 00:06:40,360 --> 00:06:43,920 we see the efforts they make for this, 109 00:06:44,000 --> 00:06:47,720 the tables and benches set around the kitchen, 110 00:06:47,800 --> 00:06:49,880 but will it be at a sufficient pace? 111 00:06:49,960 --> 00:06:51,160 CHIEF EXECUTIVE, LUCKY CAT 112 00:06:51,240 --> 00:06:53,520 Maybe not as much as we wanted. 113 00:06:54,360 --> 00:06:58,200 Gordon is coming next week. We need that time to practice. 114 00:06:58,280 --> 00:07:03,680 When he arrives, we don't want to be seen around, correcting mistakes. 115 00:07:03,760 --> 00:07:06,120 We always want to be one step ahead. 116 00:07:06,920 --> 00:07:10,280 When they get the uniforms, sign, please. 117 00:07:10,920 --> 00:07:12,040 Try it and come back. 118 00:07:12,120 --> 00:07:14,720 If there are problems, let's solve them today, 119 00:07:14,800 --> 00:07:16,800 not tomorrow or the day after tomorrow. 120 00:07:16,880 --> 00:07:18,120 CHIEF EXECUTIVE, LUCKY CAT 121 00:07:18,200 --> 00:07:19,520 Too short and big. 122 00:07:20,480 --> 00:07:21,720 What's going on? 123 00:07:22,200 --> 00:07:23,200 What it was? 124 00:07:23,800 --> 00:07:25,720 - I'm not going to use that. - There's nothing to do. 125 00:07:25,800 --> 00:07:28,760 - The midfielder is enough for three of my arms. - Use a small one. 126 00:07:28,840 --> 00:07:33,040 It's a problem that doesn't bother me an ass right now. 127 00:07:34,440 --> 00:07:35,640 They know what's at stake. 128 00:07:36,240 --> 00:07:39,640 We're five million above budget and we have already lost money, 129 00:07:39,720 --> 00:07:42,080 because we are not going to open what we announced. 130 00:07:43,480 --> 00:07:46,080 The pressure of this project is that, 131 00:07:46,160 --> 00:07:51,040 if it doesn't go as planned, It's my name that's at risk. 132 00:07:51,120 --> 00:07:55,640 I have to make sure I give it back every penny of the loan 133 00:07:55,720 --> 00:07:58,480 if that doesn't work. 134 00:08:00,520 --> 00:08:03,520 Therefore, it is non-negotiable. 135 00:08:03,600 --> 00:08:08,280 RGR High and Lucky Cat have to be booming since day one. 136 00:08:08,360 --> 00:08:10,680 How are we going to open Bread Street Kitchen 137 00:08:10,760 --> 00:08:14,000 if we don't succeed up there? 138 00:08:14,600 --> 00:08:16,160 We should be cooking. 139 00:08:19,600 --> 00:08:23,440 We have electricity on the board, 140 00:08:23,520 --> 00:08:27,200 but this equipment does not turn on and we don't know why. 141 00:08:27,840 --> 00:08:30,120 Can't we cook here? 142 00:08:30,200 --> 00:08:31,400 - Don't care. - Well, no. 143 00:08:31,480 --> 00:08:32,720 Only Monday. 144 00:08:32,800 --> 00:08:33,920 - Ready. - He is well. 145 00:08:35,240 --> 00:08:37,240 Woks don't work. 146 00:08:37,760 --> 00:08:39,840 That doesn't work, that doesn't work either, 147 00:08:39,920 --> 00:08:43,040 neither this, nor this, nor this. 148 00:08:43,120 --> 00:08:46,960 There is no water entering the oven, we can't connect them either. 149 00:08:47,040 --> 00:08:49,400 We are cooks, we have to start cooking. 150 00:08:49,480 --> 00:08:53,360 When we start cooking and to arrange things, 151 00:08:53,440 --> 00:08:57,680 and the dishes start to take shape, we will all be happy. 152 00:08:58,920 --> 00:09:00,400 This slows us down. 153 00:09:02,000 --> 00:09:03,200 Screw this. 154 00:09:22,720 --> 00:09:24,920 How long has Gordon been away? 155 00:09:25,000 --> 00:09:26,200 There's too much. 156 00:09:26,280 --> 00:09:29,040 It's been six weeks. 157 00:09:31,320 --> 00:09:33,240 Do you want to go out, Bruno? 158 00:09:36,320 --> 00:09:37,480 What a crazy dog. 159 00:09:39,080 --> 00:09:41,120 It seems like I don't take been walking for half a year. 160 00:09:41,200 --> 00:09:44,400 He saw a squirrel up there. 161 00:09:45,360 --> 00:09:47,040 Do me a favor? 162 00:09:47,880 --> 00:09:49,840 You can take a carrot out of the fridge 163 00:09:49,920 --> 00:09:53,640 and put her in Bruno's bed so he stays there eating her? 164 00:09:53,720 --> 00:09:56,880 When we work together, we form a… 165 00:09:56,960 --> 00:09:57,800 Team. 166 00:09:57,880 --> 00:10:00,280 And what makes teamwork, according to dad? 167 00:10:00,360 --> 00:10:02,040 Make your dreams come true. 168 00:10:02,120 --> 00:10:03,680 Make your dreams come true… 169 00:10:03,760 --> 00:10:07,520 Come with me, Bruny. Who wants a carrot? 170 00:10:12,000 --> 00:10:13,400 Is it the father? 171 00:10:13,480 --> 00:10:14,480 Yes! 172 00:10:15,440 --> 00:10:18,720 For Oscar, It's the happiest day of all. 173 00:10:18,800 --> 00:10:24,640 Sometimes I don't say anything to him until he sees Gordon, 174 00:10:24,720 --> 00:10:27,640 because he can't contain his enthusiasm. 175 00:10:27,720 --> 00:10:29,120 Hello, daddy! 176 00:10:29,200 --> 00:10:31,280 - Hello. - Hello. 177 00:10:31,360 --> 00:10:33,840 Friend! Hello! 178 00:10:33,920 --> 00:10:35,160 Hello. 179 00:10:35,240 --> 00:10:36,320 How have you been? 180 00:10:36,400 --> 00:10:37,960 - Good. - How have you been? 181 00:10:38,040 --> 00:10:41,240 - Well. I so wanted you to come back. - I wanted too. 182 00:10:43,480 --> 00:10:45,520 My God! It's freezing. 183 00:10:45,600 --> 00:10:46,760 You're wearing a t-shirt. 184 00:10:46,840 --> 00:10:48,360 My God! What ice. 185 00:10:49,400 --> 00:10:51,640 All good? Can we turn on the heating? 186 00:10:51,720 --> 00:10:55,000 You're so tall. Let me see. Come here, I have to see. 187 00:10:55,080 --> 00:10:56,360 Very good. 188 00:10:57,320 --> 00:10:58,520 - Two biceps. - I know. 189 00:10:58,600 --> 00:11:00,920 Two, four, six. Abdominals. 190 00:11:01,000 --> 00:11:03,040 Quadriceps. Twins. 191 00:11:03,120 --> 00:11:05,080 Man, you're so tall! 192 00:11:05,160 --> 00:11:06,600 Jump! 193 00:11:06,680 --> 00:11:07,760 Jump! 194 00:11:08,800 --> 00:11:11,120 I missed you so much. 195 00:11:12,680 --> 00:11:16,120 Tell me about the love you feel for your children. 196 00:11:16,800 --> 00:11:18,920 It's difficult, because... 197 00:11:20,280 --> 00:11:22,600 I love the kids. 198 00:11:22,680 --> 00:11:27,720 This is part of love and affection that I created because of guilt. 199 00:11:28,360 --> 00:11:33,280 The elders made this very clear… 200 00:11:33,880 --> 00:11:36,760 "Can we see you more? Do you have to work so much?" 201 00:11:36,840 --> 00:11:38,280 AND… 202 00:11:38,360 --> 00:11:40,240 "Dad, we miss you." 203 00:11:40,320 --> 00:11:41,760 This is complicated. 204 00:11:41,840 --> 00:11:43,920 It is complicated. 205 00:11:44,000 --> 00:11:45,800 Do you have any girlfriends? 206 00:11:47,240 --> 00:11:48,920 It's a secret! 207 00:11:49,600 --> 00:11:54,080 But I think I'll make it more time for Oscar and Jesse. 208 00:11:54,640 --> 00:11:59,040 I'll mentalize this, because I don't want them to say: 209 00:11:59,640 --> 00:12:02,400 "You weren't on my first day of class. 210 00:12:02,480 --> 00:12:04,760 You missed my play and my football game." 211 00:12:04,840 --> 00:12:07,840 I feel like I didn't let them down, 212 00:12:07,920 --> 00:12:12,200 but it could have been more present, to tell the truth. 213 00:12:13,120 --> 00:12:17,640 But I'm not a good person to see live nativity scenes, Christmas carols 214 00:12:17,720 --> 00:12:21,760 and sports competitions, because I want to beat the other parents. 215 00:12:21,840 --> 00:12:25,280 Maybe it was a good thing I didn't go to that. 216 00:12:25,360 --> 00:12:27,120 What's that in the corner? 217 00:12:27,200 --> 00:12:29,240 - Dad hasn't seen the fish yet! - What? 218 00:12:29,320 --> 00:12:30,640 Little guy. 219 00:12:30,720 --> 00:12:33,000 How many fish do you have? Are they true? 220 00:12:33,080 --> 00:12:34,880 Don't forget the shrimp! 221 00:12:34,960 --> 00:12:37,720 Do you have a shrimp? We can make sauce. 222 00:12:37,800 --> 00:12:38,880 No! 223 00:12:45,920 --> 00:12:50,920 22 Bishopsgate is the project most challenging job I've ever worked on. 224 00:12:51,960 --> 00:12:54,440 Working at that height, on the 60th floor, 225 00:12:54,520 --> 00:12:57,920 do small things become very difficult. 226 00:12:59,720 --> 00:13:01,520 Creed! Look at this mess. 227 00:13:01,600 --> 00:13:02,880 How many weeks are left? 228 00:13:03,720 --> 00:13:05,640 - Another 20 weeks. - Shit! 229 00:13:06,800 --> 00:13:11,960 I have three decades of experience, tens of millions of pounds invested 230 00:13:13,240 --> 00:13:15,240 and many sleepless nights. 231 00:13:18,840 --> 00:13:23,800 But we created a restaurant with 240 seats and a beautiful open kitchen. 232 00:13:24,680 --> 00:13:27,320 A perfect table, in front of the boss. 233 00:13:28,360 --> 00:13:31,480 A gastronomy school stunning, the Academy. 234 00:13:32,080 --> 00:13:36,760 And this is all 180 degrees of panoramic beauty. 235 00:13:43,840 --> 00:13:46,680 I'm a self-confessed controller 236 00:13:46,760 --> 00:13:48,440 and I still get very nervous. 237 00:13:48,920 --> 00:13:52,760 I always need to see where they are, just to have peace of mind. 238 00:13:52,840 --> 00:13:54,520 - My God! - It's temporary... 239 00:13:54,600 --> 00:13:57,120 - Fuck you! - The first phase of Lucky Cat. 240 00:13:57,200 --> 00:13:58,760 Who chose this color? 241 00:13:58,840 --> 00:14:00,040 - Russell Sage. - Damn. 242 00:14:00,120 --> 00:14:01,440 RESTORATION ADMINISTRATOR 243 00:14:01,520 --> 00:14:03,240 Less light, artwork and plants… 244 00:14:07,360 --> 00:14:09,440 Holy shit! Check it out. My God! 245 00:14:09,520 --> 00:14:10,800 It's beautiful. 246 00:14:22,960 --> 00:14:23,880 My God! 247 00:14:24,680 --> 00:14:26,680 It's stunning. 248 00:14:35,160 --> 00:14:36,840 So much dust. Where did it come from? 249 00:14:36,920 --> 00:14:39,200 - It's from the air. - From the air... 250 00:14:39,280 --> 00:14:42,680 They cleaned it in the morning. In the afternoon, there is more dust. 251 00:14:42,760 --> 00:14:45,200 It's the dust settling. 252 00:14:45,760 --> 00:14:49,120 - All good? It's good to see you. - It's good to see you. 253 00:14:49,760 --> 00:14:52,200 From here, the environment changes a little. 254 00:14:52,720 --> 00:14:53,960 Cum! 255 00:14:56,360 --> 00:14:58,480 Impressive. My God! 256 00:14:59,600 --> 00:15:01,560 They did a great job. 257 00:15:02,040 --> 00:15:06,000 Any business this size depends on expenses and income. 258 00:15:06,480 --> 00:15:11,720 With this pressure, it is difficult to open a 12-seat restaurant. 259 00:15:11,800 --> 00:15:14,200 It's difficult to have good financial results. 260 00:15:15,360 --> 00:15:19,320 Lucky Cat, which has more clientele, 261 00:15:19,400 --> 00:15:21,360 there is more demand 262 00:15:21,440 --> 00:15:26,880 and can support all projects if we do everything right. 263 00:15:28,480 --> 00:15:30,760 That's our bet. 264 00:15:32,440 --> 00:15:36,320 We analyze the menu in depth from Miami and we made some adjustments. 265 00:15:36,400 --> 00:15:37,400 How did they go? 266 00:15:37,480 --> 00:15:40,440 The piglet. We weren't to get things right. 267 00:15:40,520 --> 00:15:42,760 They invested a lot of time in this, it's great. 268 00:15:42,840 --> 00:15:45,240 We made variations, which turned out good… 269 00:15:45,320 --> 00:15:46,720 GLOBAL CULINARY DIRECTOR 270 00:15:46,800 --> 00:15:49,080 … but we were not 100% satisfied. 271 00:15:49,160 --> 00:15:50,840 - I thought it was exceptional. - Right. 272 00:15:50,920 --> 00:15:52,240 What was the obstacle? 273 00:15:52,320 --> 00:15:54,960 When we returned to Mayfair, 274 00:15:55,040 --> 00:15:57,920 we did this at a table and not at the bar. 275 00:15:58,000 --> 00:15:59,760 What was the problem with that? 276 00:15:59,840 --> 00:16:04,360 At the table, it didn't seem sufficiently fluid. 277 00:16:04,440 --> 00:16:06,720 It took two minutes and 40 seconds. 278 00:16:06,800 --> 00:16:08,800 Two and a half minutes… 279 00:16:10,400 --> 00:16:12,000 What's strange about that? 280 00:16:12,080 --> 00:16:15,840 It's sensational, for God's sake. You tried very hard. 281 00:16:15,920 --> 00:16:17,880 Was it them or you who thought this? 282 00:16:17,960 --> 00:16:18,840 It was us. 283 00:16:18,920 --> 00:16:23,760 Careful. It's good to be self-critical, but they also have to listen to their opinion. 284 00:16:23,840 --> 00:16:27,640 What's different about this from Mayfair? And from Miami? 285 00:16:27,720 --> 00:16:29,360 Zás, a piglet. 286 00:16:29,440 --> 00:16:34,040 Have confidence, put it back on the menu and stick to your convictions. 287 00:16:34,120 --> 00:16:39,000 Lee, I need you on this too. It's Michael's litmus test, it's crucial. 288 00:16:39,680 --> 00:16:41,480 You will be put to the test and… 289 00:16:41,560 --> 00:16:44,160 Shit! What there was? 290 00:16:44,240 --> 00:16:46,200 - It's not normal, right? - No. 291 00:16:46,800 --> 00:16:48,480 - No. - Damn! 292 00:16:48,560 --> 00:16:50,520 I only weigh 89 kilos. 293 00:16:51,640 --> 00:16:54,880 - All good. - Good God! Creed! 294 00:16:54,960 --> 00:16:57,080 The banks are not doing well. 295 00:16:58,640 --> 00:17:02,160 It takes a certain personality to work in the kitchen. 296 00:17:02,240 --> 00:17:06,920 You need to be a resilient person, strong and with personality. 297 00:17:07,000 --> 00:17:08,400 It's a turbulent environment. 298 00:17:08,480 --> 00:17:12,000 It's a fast-paced environment, full throttle. 299 00:17:14,480 --> 00:17:15,720 It's not for everyone. 300 00:17:15,800 --> 00:17:20,640 There has to be a certain composure. 301 00:17:20,720 --> 00:17:21,720 Right. Salmon? 302 00:17:21,800 --> 00:17:22,800 - Very - Much? 303 00:17:22,880 --> 00:17:25,080 - We have? Sauce? - Very. 304 00:17:25,160 --> 00:17:29,400 Especially under pressure, when it gets very busy. 305 00:17:30,000 --> 00:17:33,640 You have to like doing it several things at the same time. 306 00:17:34,360 --> 00:17:38,840 With millions of eyes on in a unique experience, 307 00:17:38,920 --> 00:17:41,160 we have to live up to expectations. 308 00:17:41,800 --> 00:17:44,520 We will have customers, that is at stake. 309 00:17:47,720 --> 00:17:51,960 CORK COUNTY IRELAND 310 00:17:52,680 --> 00:17:57,680 Family is much more important than any business. 311 00:17:57,760 --> 00:17:59,880 We arrived. My God! 312 00:18:02,560 --> 00:18:05,680 Palais des poulets. There is a palace for chickens. 313 00:18:07,400 --> 00:18:09,840 Dad, there are ducklings too! 314 00:18:10,560 --> 00:18:12,160 -Oscar! -Oscar! 315 00:18:12,240 --> 00:18:13,960 - The ducks… - Honey, come on. 316 00:18:14,040 --> 00:18:16,080 He's like you, he doesn't listen. 317 00:18:16,160 --> 00:18:18,320 - Osc? - Oscar, quickly! 318 00:18:18,960 --> 00:18:19,800 Check it out. 319 00:18:19,880 --> 00:18:21,760 It's Tilly's boss, Rachel. 320 00:18:21,840 --> 00:18:23,960 Good to see you! 321 00:18:24,920 --> 00:18:27,800 Rachel Allen is incredible. I've worked with her before. 322 00:18:27,880 --> 00:18:33,280 I can't think of anyone better to teach Tilly fundamentals 323 00:18:33,360 --> 00:18:35,280 in such a prestigious place. 324 00:18:36,040 --> 00:18:39,360 - What are you doing? - He's cooking, in kitchen two. 325 00:18:41,240 --> 00:18:44,120 - A chicken! - It has many feathers, which rotate. 326 00:18:44,200 --> 00:18:46,680 - Keep your voice down, so she doesn’t… - Come in. 327 00:18:46,760 --> 00:18:48,680 - Let's go. - Come in. 328 00:18:50,480 --> 00:18:52,160 I'm excited for him. 329 00:18:52,240 --> 00:18:54,560 My God! This place is crazy! 330 00:18:54,640 --> 00:18:57,880 Go see her in a real kitchen, in a chief's uniform, 331 00:18:57,960 --> 00:19:00,680 and will also be a big surprise for her. 332 00:19:01,440 --> 00:19:02,760 Oscar, don't touch it. 333 00:19:04,000 --> 00:19:07,680 Sorry for interrupting. Hello everyone, good morning. 334 00:19:07,760 --> 00:19:09,000 Good morning. 335 00:19:10,880 --> 00:19:11,800 - Hello. - How are you? 336 00:19:11,880 --> 00:19:14,200 Sorry. Good morning everybody. 337 00:19:14,760 --> 00:19:16,240 Good morning. 338 00:19:16,320 --> 00:19:18,720 Hello. My God! 339 00:19:21,360 --> 00:19:22,640 My God! 340 00:19:25,840 --> 00:19:27,120 What a turn! 341 00:19:28,320 --> 00:19:30,320 My God! Daughter… 342 00:19:31,000 --> 00:19:32,000 - Hello! - Sorry. 343 00:19:32,080 --> 00:19:33,840 I wanted to surprise you so much. 344 00:19:33,920 --> 00:19:37,760 Gordon has become very sensitive with age. 345 00:19:39,080 --> 00:19:43,000 We laugh about it, because he cries at the slightest thing 346 00:19:43,080 --> 00:19:45,960 with anything emotional about the children. 347 00:19:46,040 --> 00:19:50,280 I get emotional because of vulnerability. 348 00:19:51,560 --> 00:19:56,440 I don't mean to say she has to try as hard as I did, 349 00:19:56,520 --> 00:19:58,720 but I know she wants it and is ambitious. 350 00:19:58,800 --> 00:20:02,880 Everyone thinks: "You're Ramsay's daughter, it's easy for you." 351 00:20:02,960 --> 00:20:05,920 It's hard as hell for her. Much more difficult. 352 00:20:06,000 --> 00:20:09,880 She didn't ask to have a father like me. 353 00:20:10,440 --> 00:20:16,280 Seeing her dedication, despite all this, 354 00:20:16,360 --> 00:20:18,160 I want to tell you: 355 00:20:18,240 --> 00:20:20,760 "I'm here so you don't make mistakes." 356 00:20:20,840 --> 00:20:25,160 But, as a father, deep down, I know she has to make her mistakes. 357 00:20:27,480 --> 00:20:31,560 Boss! We can't call you boss, You haven't finished the course yet. 358 00:20:32,280 --> 00:20:33,600 How are you getting away with it? 359 00:20:33,680 --> 00:20:35,640 - Very good. - Excellent. 360 00:20:35,720 --> 00:20:38,160 You can taste Tilly's food. 361 00:20:38,240 --> 00:20:39,880 - Yes! - I loved that. 362 00:20:39,960 --> 00:20:41,480 Stay strong, girl. 363 00:20:42,200 --> 00:20:43,160 Come on, Tills. 364 00:20:43,240 --> 00:20:45,720 Tilly is Gordon Ramsay as a woman. 365 00:20:45,800 --> 00:20:48,080 She is passionate and determined. 366 00:20:48,160 --> 00:20:51,360 She reflected and said, "I want to do that." 367 00:20:51,440 --> 00:20:54,120 - And you supported it. - I taught her… 368 00:20:54,200 --> 00:20:55,760 - No. - Better than Ballymaloe. 369 00:20:55,840 --> 00:20:58,280 They are too similar. 370 00:20:58,360 --> 00:21:00,200 Yes, she is a frown. 371 00:21:00,760 --> 00:21:02,200 I'm getting in the way. 372 00:21:02,280 --> 00:21:05,080 I felt like that in your kitchen. 373 00:21:05,160 --> 00:21:07,600 - Serious? - Yes. That's how I felt. 374 00:21:17,000 --> 00:21:19,760 - Are you ready? T, will you prove it? - After you. 375 00:21:21,440 --> 00:21:23,240 I love the puree. My God! 376 00:21:25,880 --> 00:21:28,840 I wouldn't have chosen this career for her, 377 00:21:28,920 --> 00:21:31,320 I didn't want him to follow in your footsteps. 378 00:21:31,400 --> 00:21:32,440 I would have. 379 00:21:32,520 --> 00:21:39,520 Okay, but I saw things that it took away from you. 380 00:21:39,600 --> 00:21:43,280 And I think there are easier ways, 381 00:21:43,360 --> 00:21:48,440 but she is so similar to you, who doesn't choose the easiest path. 382 00:21:48,520 --> 00:21:51,320 Do as you do and make it as difficult as possible. 383 00:21:51,400 --> 00:21:55,000 I said I didn't want this path for her, 384 00:21:55,600 --> 00:21:59,560 but it doesn't mean that I don't want her to follow him. 385 00:22:00,560 --> 00:22:03,680 It's so good to have you here. They can see everything. 386 00:22:03,760 --> 00:22:05,280 Did it go by quickly, Tills? 387 00:22:06,400 --> 00:22:08,160 It feels like I started last week. 388 00:22:08,240 --> 00:22:09,680 - Like… - It's crazy. 389 00:22:09,760 --> 00:22:11,840 What was your favorite section? 390 00:22:11,920 --> 00:22:13,480 I loved learning about bread. 391 00:22:13,560 --> 00:22:15,240 - Bread. - We had never done it. 392 00:22:15,320 --> 00:22:19,560 It's funny. When I was 23, I was a baker at Gavroche. 393 00:22:19,640 --> 00:22:24,200 I asked Albert to make bread, because I wanted to understand science. 394 00:22:24,280 --> 00:22:27,280 I can't believe you're interested at the same age. 395 00:22:27,360 --> 00:22:28,200 How funny. 396 00:22:28,280 --> 00:22:30,840 Looks like you belong here. 397 00:22:31,480 --> 00:22:32,840 You look so happy. 398 00:22:35,440 --> 00:22:37,440 - Don't forget to clean. - Thank you, dad. 399 00:22:39,040 --> 00:22:40,360 I'll take it. 400 00:22:42,400 --> 00:22:47,240 The fact that Gordon took a day off at a busy time 401 00:22:47,320 --> 00:22:49,160 It's very important to her. 402 00:22:49,240 --> 00:22:51,000 These things are important. 403 00:22:51,600 --> 00:22:55,480 I also have to guarantee that it relieves the pressure sometimes. 404 00:22:55,560 --> 00:22:58,440 He still doesn't know how to do this. Likes the pressure. 405 00:22:58,520 --> 00:23:00,880 But this has a limit. 406 00:23:01,480 --> 00:23:04,120 Do you think we have a boss? 407 00:23:04,200 --> 00:23:06,600 My God! Of course. 408 00:23:07,520 --> 00:23:09,160 Get out of me! 409 00:23:18,040 --> 00:23:20,520 BISHOPSGATE LONDON 410 00:23:21,840 --> 00:23:24,240 PRE-OPENING DAY 411 00:23:25,680 --> 00:23:28,600 Pre-openings are crucial. 412 00:23:28,680 --> 00:23:30,880 It's the last inspection before we take off. 413 00:23:31,400 --> 00:23:35,920 We double check everything and we question everything. 414 00:23:37,160 --> 00:23:40,320 Will this shit work? 415 00:23:40,400 --> 00:23:43,360 Are we going to make a fool of ourselves? 416 00:23:43,440 --> 00:23:45,440 Did we make the wrong investment? 417 00:23:45,520 --> 00:23:50,960 And time to train those kids full of determination? 418 00:23:51,040 --> 00:23:54,480 They will be able to rise to the occasion of what they promise? 419 00:23:55,240 --> 00:23:58,360 The problem of pre-openings is that they like everything. 420 00:23:58,440 --> 00:24:01,000 I tell guests, “Say the bad things. 421 00:24:01,080 --> 00:24:05,040 What don't they like? What's not well seasoned?" 422 00:24:05,120 --> 00:24:09,080 We invite them and they are happy and amazed by the view… 423 00:24:09,160 --> 00:24:11,680 "No, tell me what the problems are." 424 00:24:12,640 --> 00:24:14,560 The important thing tonight is the mistakes. 425 00:24:14,640 --> 00:24:18,920 If they think they made a mistake, I've already eaten a thousand, 426 00:24:19,000 --> 00:24:21,080 but never twice the same. 427 00:24:21,160 --> 00:24:24,480 I want to see mistakes, to get comfortable with the pressure 428 00:24:24,560 --> 00:24:28,000 when we press the button and there is a line at the door. 429 00:24:28,640 --> 00:24:30,560 We have 500 reservations per day. 430 00:24:30,640 --> 00:24:35,200 It's intense. I don't want them to say that everything is perfect. 431 00:24:35,280 --> 00:24:38,640 Make mistakes today to come back much stronger. 432 00:24:38,720 --> 00:24:42,200 In fact, they are impeccable. How about the uniforms? 433 00:24:42,280 --> 00:24:43,200 Fantastic. 434 00:24:43,800 --> 00:24:46,880 Enjoy, okay? And thank you. Good luck. 435 00:24:46,960 --> 00:24:48,240 - Thanks. - Let's go. 436 00:24:49,520 --> 00:24:51,480 TWO HOURS FOR SERVICE 437 00:24:53,840 --> 00:24:58,920 The team brought friends, family and colleagues to eat. 438 00:24:59,640 --> 00:25:03,520 I can't help it, because I have some problems to solve. 439 00:25:06,320 --> 00:25:08,800 I wish there were no builders here. 440 00:25:08,880 --> 00:25:10,280 It's a small problem. 441 00:25:10,360 --> 00:25:11,360 OPERATIONS DIRECTOR 442 00:25:11,440 --> 00:25:13,960 Why are there so many footprints on the carpet? 443 00:25:14,040 --> 00:25:16,080 Can they cover shoes? 444 00:25:16,160 --> 00:25:17,920 - Yes. - There's food everywhere. 445 00:25:18,000 --> 00:25:20,200 I don't want crap lying around. 446 00:25:20,280 --> 00:25:23,520 We're open, folks. Damn! 447 00:25:24,360 --> 00:25:26,160 The restaurant is very dirty. 448 00:25:27,680 --> 00:25:28,600 What is that? 449 00:25:28,680 --> 00:25:30,240 It's everywhere. 450 00:25:30,320 --> 00:25:33,520 They are the builders or whatever. 451 00:25:33,600 --> 00:25:36,960 The guests are sitting they walk with stairs. 452 00:25:37,040 --> 00:25:41,600 I won't let them in tomorrow, whatever happens. 453 00:25:43,440 --> 00:25:46,040 I didn't know we didn't have hangers yet. 454 00:25:46,120 --> 00:25:47,480 We're not asking for coats. 455 00:25:47,560 --> 00:25:49,640 - He is well. - Are we ready? 456 00:25:52,720 --> 00:25:55,080 Oysters and scallops. 457 00:25:55,160 --> 00:25:56,880 I'm taking care of it. 458 00:25:57,480 --> 00:26:00,320 RGR High is a unique space. 459 00:26:00,880 --> 00:26:07,400 Customers can see the boss up close. 460 00:26:07,480 --> 00:26:12,440 This intimacy requires a completely different machine. 461 00:26:13,280 --> 00:26:14,560 What are you doing? 462 00:26:14,640 --> 00:26:19,160 You have to take care of the sablé and the pie. They have to be ready at 6:30 pm. 463 00:26:19,240 --> 00:26:24,400 It may seem easy to have only 12 seats, but it's not. 464 00:26:25,000 --> 00:26:27,440 Stay away, please. I have to come here. 465 00:26:27,960 --> 00:26:29,360 - Stay away. - Right. 466 00:26:29,440 --> 00:26:33,800 James leads and you have to understand its value. 467 00:26:34,920 --> 00:26:39,640 It's an open kitchen, we don't depend of a brigade of employees. 468 00:26:39,720 --> 00:26:42,320 This is the first time these dishes have come out. 469 00:26:42,400 --> 00:26:43,440 Yes. 470 00:26:43,520 --> 00:26:45,480 The more action they see, the better. 471 00:26:45,560 --> 00:26:48,920 Like it or not, you have to command what comes next. 472 00:26:49,000 --> 00:26:49,840 Yes. 473 00:26:49,920 --> 00:26:53,520 Work in tune. They have to hear, "Let's do this." 474 00:26:54,120 --> 00:26:55,680 - What time do we open? - At 7pm. 475 00:26:55,760 --> 00:26:57,400 Holy shit! 476 00:26:57,920 --> 00:26:58,960 40 minutes left. 477 00:27:02,600 --> 00:27:03,960 Hangers! 478 00:27:04,040 --> 00:27:05,440 Yes! 479 00:27:05,520 --> 00:27:08,480 Let's go. Sorry. I got excited about the hangers. 480 00:27:09,280 --> 00:27:11,760 Who opens a restaurant without hangers? 481 00:27:11,840 --> 00:27:14,720 The first reservation is arriving. 482 00:27:15,320 --> 00:27:17,120 Welcome to Lucky Cat. How are you? 483 00:27:17,720 --> 00:27:19,520 I am amazed at the view. 484 00:27:19,600 --> 00:27:21,320 - I just want to look. - Stunning. 485 00:27:21,400 --> 00:27:22,600 RESTAURATEUR AND FRIEND 486 00:27:25,360 --> 00:27:28,880 I don't believe this It was under construction the last time I saw it. 487 00:27:28,960 --> 00:27:31,360 I think he was wearing a helmet. 488 00:27:32,120 --> 00:27:33,240 The sushi bar. 489 00:27:35,320 --> 00:27:36,840 Main area. 490 00:27:36,920 --> 00:27:38,120 Very cool. 491 00:27:39,080 --> 00:27:45,200 Bishopsgate scares me, because it's different and huge. 492 00:27:45,800 --> 00:27:49,120 I will never stop you to have your grandiose ideas, 493 00:27:49,200 --> 00:27:51,640 but the pressure falls on us. 494 00:27:51,720 --> 00:27:57,520 In six or eight months, I hope to say, "What did I care?" 495 00:27:58,120 --> 00:28:00,400 - Congratulations. - My God! 496 00:28:00,920 --> 00:28:02,440 Damn! 497 00:28:02,520 --> 00:28:04,320 - Fantastic. - It is serious. 498 00:28:04,400 --> 00:28:05,640 Cum! 499 00:28:07,400 --> 00:28:08,280 I told you. 500 00:28:08,360 --> 00:28:10,760 - It wasn't a joke. - No way. 501 00:28:12,560 --> 00:28:16,240 Good evening and welcome. It's good to see you. All good? 502 00:28:16,320 --> 00:28:18,640 It's good to see you. Thank you very much for coming. 503 00:28:19,280 --> 00:28:21,200 - All good? - Everything is fantastic. 504 00:28:21,280 --> 00:28:23,960 Excellent. We want problems. Please say. 505 00:28:29,960 --> 00:28:31,400 Hello, good evening everyone. 506 00:28:31,480 --> 00:28:34,520 Welcome to Gordon Ramsay High. Thanks for joining us. 507 00:28:34,600 --> 00:28:37,640 Tonight we will serve a carte blanche menu. 508 00:28:37,720 --> 00:28:39,480 It's a surprise menu. 509 00:28:39,560 --> 00:28:42,640 We use the best market ingredients. 510 00:28:42,720 --> 00:28:44,680 I'll start with an appetizer. 511 00:28:44,760 --> 00:28:46,040 It's a tribute to Gordon. 512 00:28:46,120 --> 00:28:49,720 At the first restaurant, Aubergine, served white bean cappuccino. 513 00:28:49,800 --> 00:28:53,680 It's a lentil and chestnut cappuccino with a touch of truffle. 514 00:28:54,360 --> 00:28:55,560 I hope you like it. 515 00:28:58,920 --> 00:28:59,960 Delicious. 516 00:29:00,040 --> 00:29:01,960 We can finish the oysters. 517 00:29:02,040 --> 00:29:03,120 Let's go? 518 00:29:04,880 --> 00:29:07,440 That's a Cornish oyster. 519 00:29:08,040 --> 00:29:12,080 We steam in the shell, to get the flavor, and we make ice cream. 520 00:29:14,320 --> 00:29:16,480 They sit in the middle of the kitchen. 521 00:29:18,400 --> 00:29:20,320 Therefore, it is… 522 00:29:20,880 --> 00:29:25,040 It's a dream, because it's theater represented in front of you. 523 00:29:28,040 --> 00:29:29,760 I'm taking a risk, 524 00:29:29,840 --> 00:29:35,600 because there is greatness to be extracted from James 525 00:29:35,680 --> 00:29:37,880 and he still has no place for it. 526 00:29:37,960 --> 00:29:42,440 If it doesn't open, it won't fill the space between the customer and the food. 527 00:29:42,520 --> 00:29:44,320 Tell the story. 528 00:29:44,400 --> 00:29:45,520 Show what you have. 529 00:29:49,920 --> 00:29:55,240 RGR High seeks to deliver perfection every night, 530 00:29:55,320 --> 00:29:59,000 serving only 12 customers. 531 00:29:59,720 --> 00:30:01,360 - Seventy-five. - Seventy-five? 532 00:30:01,440 --> 00:30:02,680 Six dishes. 533 00:30:02,760 --> 00:30:03,680 One more. 534 00:30:03,760 --> 00:30:05,000 Let's go. 535 00:30:05,080 --> 00:30:09,640 Lucky Cat will do more than 300 customers. 536 00:30:09,720 --> 00:30:11,640 Put that on the grill, please. 537 00:30:11,720 --> 00:30:14,360 And keep that momentum 538 00:30:14,880 --> 00:30:16,320 It's a lot to ask. 539 00:30:16,400 --> 00:30:21,160 A request. One sea bream, one pork, scallops, octopus and kimchi fried rice. 540 00:30:21,840 --> 00:30:25,000 A concentrated kitchen and functional on this scale 541 00:30:25,080 --> 00:30:29,280 depends on synchronization, coordination 542 00:30:29,360 --> 00:30:31,760 and, above all, energy. 543 00:30:32,600 --> 00:30:34,520 One of padrón peppers and one of squid. 544 00:30:34,600 --> 00:30:37,080 A sea bass, a sea bream, two chickens. 545 00:30:37,160 --> 00:30:39,320 I need three standard peppers. 546 00:30:39,960 --> 00:30:43,000 All kitchens have to move to a rhythm. 547 00:30:43,720 --> 00:30:45,680 They are young, they are learning. 548 00:30:45,760 --> 00:30:50,800 It's very difficult for them to work together and at the same pace. 549 00:30:50,880 --> 00:30:52,960 Don't stay here, find something to do. 550 00:30:53,040 --> 00:30:55,280 If you do the same when he comes back, 551 00:30:55,360 --> 00:30:57,320 It's my problem, not yours. 552 00:30:58,480 --> 00:31:02,280 Say what you think. Be sincere and direct. 553 00:31:02,360 --> 00:31:05,240 Don't hide anything and don't lick boots. 554 00:31:05,840 --> 00:31:06,760 Michael. 555 00:31:06,840 --> 00:31:09,560 I want to hear the requests and responses, 556 00:31:09,640 --> 00:31:11,200 like in a real kitchen. 557 00:31:11,280 --> 00:31:12,280 Yes, boss. 558 00:31:12,800 --> 00:31:14,520 Out loud, okay? 559 00:31:14,600 --> 00:31:17,280 Out loud… 560 00:31:17,360 --> 00:31:18,520 Yes, boss! 561 00:31:19,560 --> 00:31:22,920 - Hurry up. - How many waiters do we have? 562 00:31:23,000 --> 00:31:26,680 This section is a mess. How many orders do we have on hold? 563 00:31:29,240 --> 00:31:30,840 Where is everyone? 564 00:31:32,240 --> 00:31:37,800 My biggest nightmares are a dysfunctional kitchen and poor service. 565 00:31:38,400 --> 00:31:39,600 There is nothing worse. 566 00:31:40,400 --> 00:31:42,960 Guys, give me the crab. 567 00:31:43,040 --> 00:31:45,000 They are selling a lot of appetizers. 568 00:31:45,600 --> 00:31:47,400 And these are in the mud. 569 00:31:48,240 --> 00:31:52,680 When there are more than ten requests waiting, things start to pile up. 570 00:31:52,760 --> 00:31:54,520 It's a critical moment. 571 00:31:55,520 --> 00:31:57,640 Guys, I need six squid. 572 00:31:57,720 --> 00:31:59,600 Six squid in total? 573 00:31:59,680 --> 00:32:02,440 Someone lend this and fry more squid. 574 00:32:02,520 --> 00:32:04,440 We have a lot of squid. 575 00:32:04,520 --> 00:32:07,240 Divide into two bowls to be faster. 576 00:32:07,320 --> 00:32:10,160 Otherwise, the bottom half will become soft. 577 00:32:10,240 --> 00:32:11,720 - Yes, boss. - Are you well? 578 00:32:11,800 --> 00:32:13,920 Come on, guys. Think carefully, please. 579 00:32:14,920 --> 00:32:16,840 - Ten servings in a bowl. - Yes. 580 00:32:16,920 --> 00:32:18,880 A person distributing. 581 00:32:18,960 --> 00:32:20,680 They have to share the work. 582 00:32:20,760 --> 00:32:23,360 I don't amend and say they do it a good job. 583 00:32:23,440 --> 00:32:24,840 I say pull yourself together. 584 00:32:25,440 --> 00:32:27,720 I think the sous chefs have to plate. 585 00:32:28,320 --> 00:32:30,280 Talented people have to make an effort. 586 00:32:30,360 --> 00:32:34,160 When they are in the mud, Why doesn't he plate it? 587 00:32:34,240 --> 00:32:35,160 I don't understand. 588 00:32:36,320 --> 00:32:37,480 Crap! 589 00:32:38,080 --> 00:32:40,200 He wants you to start plating. 590 00:32:40,280 --> 00:32:43,400 - He is well. - They will give you the dishes and plates. 591 00:32:43,480 --> 00:32:44,520 He is well. 592 00:32:45,240 --> 00:32:50,200 We find the balance between pulling for them, 593 00:32:51,200 --> 00:32:56,640 Discipline them and be the captain of the ship according to standards. 594 00:32:56,720 --> 00:32:58,600 If we go beyond the limits, 595 00:32:58,680 --> 00:33:02,240 the food is out of order or poorly seasoned. 596 00:33:03,520 --> 00:33:04,400 For what? 597 00:33:04,480 --> 00:33:07,560 When you start to serve your mistakes, 598 00:33:08,360 --> 00:33:09,800 everything is screwed up. 599 00:33:11,600 --> 00:33:13,720 The tofu is coming out. 600 00:33:13,800 --> 00:33:16,520 The fryers are very busy. 601 00:33:16,600 --> 00:33:18,520 This slows everything down. 602 00:33:18,600 --> 00:33:20,600 Guests wait a long time. 603 00:33:21,800 --> 00:33:25,520 It is the most difficult section. We have to give the fryers a rest. 604 00:33:25,600 --> 00:33:28,840 We're tight with fryers. 605 00:33:31,400 --> 00:33:32,880 Boss, Oscar. 606 00:33:33,440 --> 00:33:34,440 Boss. 607 00:33:35,440 --> 00:33:37,880 It's not working. You're screwed. 608 00:33:40,360 --> 00:33:43,360 The temperature has dropped and it takes time to fry. 609 00:33:43,440 --> 00:33:45,720 I told you to use the tempura fryer. 610 00:33:45,800 --> 00:33:47,240 - It's common sense. - Yes. 611 00:33:47,800 --> 00:33:49,240 There's no point in me going there. 612 00:33:49,320 --> 00:33:52,040 They have to catch up and continue. 613 00:33:52,120 --> 00:33:55,200 Today, we want problems. If they say again that everything is fine… 614 00:33:55,280 --> 00:33:59,040 We have 120 guests and we will have 240 in an hour. 615 00:33:59,120 --> 00:34:00,440 - Exactly. - He is well? 616 00:34:00,520 --> 00:34:02,600 Try taking care of the fryer. 617 00:34:02,680 --> 00:34:05,600 - Right. - Don't wait. Will take care of it. 618 00:34:06,360 --> 00:34:08,720 It's good to worry when things go wrong. 619 00:34:08,800 --> 00:34:11,360 I'm not going to hide it, I'm not going to disguise it. 620 00:34:11,440 --> 00:34:14,320 It's real shit. And even. 621 00:34:14,400 --> 00:34:17,320 - Why do they still have glasses? - They shouldn't have. 622 00:34:18,080 --> 00:34:22,320 As soon as they order a cocktail, take the fucking white wine glasses away. 623 00:34:23,240 --> 00:34:26,800 Come on. Today, common sense It's not that common. 624 00:34:28,360 --> 00:34:29,240 How about that? 625 00:34:29,320 --> 00:34:31,320 Lots of problems. It's a night for mistakes, 626 00:34:31,400 --> 00:34:34,320 but we are committing beginner mistakes. 627 00:34:34,400 --> 00:34:36,400 I don't know, basic stuff. 628 00:34:37,000 --> 00:34:39,280 Two duck baos. Table 40. 629 00:34:40,440 --> 00:34:42,040 Do we have any more baos back there? 630 00:34:42,120 --> 00:34:44,400 - There are… - Yes, back there. 631 00:34:44,480 --> 00:34:46,760 We don't have... Do we? He is well. 632 00:34:48,000 --> 00:34:49,400 How much is left for the shrimp? 633 00:34:49,480 --> 00:34:51,480 Go. Don't run, Hugh! 634 00:34:51,560 --> 00:34:52,720 Behind you. 635 00:34:54,320 --> 00:34:55,680 Hugh, what are you doing? 636 00:34:55,760 --> 00:34:56,760 What was that? 637 00:34:57,600 --> 00:35:00,200 Let's go! Crap! 638 00:35:00,280 --> 00:35:02,160 What a fucking nightmare. 639 00:36:19,160 --> 00:36:21,320 Subtitles: Pedro Marques