1 00:00:01,904 --> 00:00:03,339 Wayne, New Jersey. 2 00:00:03,340 --> 00:00:04,408 At the heart of one of the East Coast's 3 00:00:04,543 --> 00:00:09,752 busiest golf courses sits restaurant In The Drink. 4 00:00:09,753 --> 00:00:15,297 Owned by husband and wife team Jorge and Solange since 2017. 5 00:00:19,105 --> 00:00:22,444 We've been together almost 20 years. 6 00:00:23,714 --> 00:00:26,319 Coming here and just owning a business... 7 00:00:27,154 --> 00:00:29,692 - Yeah. - But sometimes it's hard. 8 00:00:29,693 --> 00:00:34,267 Whilst the outside attracts up to 80,000 golfers, 9 00:00:34,268 --> 00:00:37,173 the inside is a different story. 10 00:00:37,174 --> 00:00:39,111 When people think of a country club 11 00:00:39,112 --> 00:00:40,413 and they come here, 12 00:00:40,414 --> 00:00:43,085 I feel like they think they're in the wrong spot. 13 00:00:43,086 --> 00:00:46,025 Inside is very dark. It's gloomy. 14 00:00:46,026 --> 00:00:48,362 It looks like a high school cafeteria. 15 00:00:48,363 --> 00:00:51,770 And the décor is not the only thing that's below par. 16 00:00:53,440 --> 00:00:54,876 So somebody just sent these back 17 00:00:54,877 --> 00:00:57,113 because the chips were burnt. 18 00:00:57,114 --> 00:00:58,550 They said the sliders tasted weird 19 00:00:58,551 --> 00:01:01,723 and had a really bad aftertaste. 20 00:01:07,636 --> 00:01:08,704 People are always gonna complain. 21 00:01:08,838 --> 00:01:11,844 You can't keep everyone happy. Sometimes it's a struggle. 22 00:01:11,844 --> 00:01:14,648 With so much of the food ending up in the trash, 23 00:01:14,649 --> 00:01:18,489 it's no wonder Jorge is in serious debt. 24 00:01:23,466 --> 00:01:25,637 I don't take a look at the books. I trust him. 25 00:01:25,638 --> 00:01:27,675 I know he's always been good with that. 26 00:01:29,880 --> 00:01:30,814 We had to get a loan. 27 00:01:30,815 --> 00:01:33,352 We had to put items on the credit card. 28 00:01:33,353 --> 00:01:35,557 My wife, I told her, I had to take a loan, 29 00:01:35,558 --> 00:01:37,595 but she doesn't know the number. 30 00:01:37,596 --> 00:01:40,399 It's kind of stressful. 31 00:01:40,400 --> 00:01:41,902 Despite a loyal staff 32 00:01:41,903 --> 00:01:46,212 with servers Nadia, Lexi, Sam, and line cook Carlos, 33 00:01:46,213 --> 00:01:48,315 the kitchen is struggling. 34 00:01:48,316 --> 00:01:50,487 - How you guys doing? - High top three. 35 00:01:52,224 --> 00:01:53,526 But I do the role. 36 00:01:53,527 --> 00:01:56,599 Waiting for the skirt steak, Atlantic salmon. 37 00:01:56,600 --> 00:01:58,871 You have three combo platters. - Ah! 38 00:02:02,077 --> 00:02:03,378 I do the schedule, payroll, 39 00:02:03,379 --> 00:02:05,884 sometimes I have to cook, I clean. 40 00:02:05,885 --> 00:02:09,625 Jorge, he's a nice person, but maybe not the best owner. 41 00:02:09,626 --> 00:02:11,530 He just does the complete opposite of 42 00:02:11,531 --> 00:02:14,502 what should be done every single time. 43 00:02:14,503 --> 00:02:16,272 If you're gonna cut these people for tomorrow, 44 00:02:16,273 --> 00:02:18,610 you should probably let them know, like, soon, 45 00:02:18,611 --> 00:02:20,379 instead of, like, tomorrow. - I know, I know, 46 00:02:20,380 --> 00:02:22,618 but let's go through the shift and then we talk about it. 47 00:02:22,619 --> 00:02:25,724 The leader at In The Drink is definitely Nadia. 48 00:02:25,725 --> 00:02:29,264 Although she's not the manager, she basically is. 49 00:02:29,265 --> 00:02:31,670 He doesn't know what's going on in his restaurant 50 00:02:31,671 --> 00:02:33,740 because he's not here most of the time 51 00:02:33,741 --> 00:02:36,679 and depends on either myself or other staff 52 00:02:36,680 --> 00:02:39,117 that keep things running while he's not here. 53 00:02:43,528 --> 00:02:47,067 Can somebody get the phone? I'm doing an interview, please. 54 00:02:47,068 --> 00:02:48,636 Nadia! 55 00:02:48,637 --> 00:02:52,111 Gordon, please help us. Everything is just a big mess. 56 00:02:54,148 --> 00:02:56,184 This place is a death trap. 57 00:02:56,185 --> 00:02:59,291 I can't help you if you can't help yourself. 58 00:02:59,292 --> 00:03:02,197 Rot has set in! Smell it! Shut it down. 59 00:03:11,850 --> 00:03:15,723 I'm on a golf course in beautiful Wayne, New Jersey, 60 00:03:15,724 --> 00:03:17,828 here to check out a restaurant called In The Drink. 61 00:03:17,829 --> 00:03:19,832 Now, this place is located in one of the busiest 62 00:03:19,833 --> 00:03:23,005 golf courses anywhere in New Jersey. 63 00:03:23,006 --> 00:03:25,143 But where the hell's the sign? 64 00:03:25,144 --> 00:03:27,013 "In The Drink." I'm in the dark. 65 00:03:27,014 --> 00:03:29,485 This--is this it? 66 00:03:30,487 --> 00:03:33,024 Hello? Place looks closed. 67 00:03:33,025 --> 00:03:34,763 Anybody here? 68 00:03:36,534 --> 00:03:39,371 Oh, dear. 69 00:03:39,372 --> 00:03:43,913 , this place looks bleak. 70 00:03:43,914 --> 00:03:46,586 When Gordon came in, I nearly spit out my water. 71 00:03:46,587 --> 00:03:48,790 I was mid-sip, I turned around, 72 00:03:48,791 --> 00:03:51,127 and he was just there, and I almost puked. 73 00:03:51,128 --> 00:03:52,062 - Hi, how are you? - How are you? 74 00:03:52,063 --> 00:03:53,432 Good. I'm Sam. 75 00:03:53,433 --> 00:03:54,535 - Sam, nice to see you. Gordon. - Nice to meet you. 76 00:03:54,536 --> 00:03:56,539 Table for one? - Yes, please. 77 00:03:56,540 --> 00:03:59,177 My God, is this the entrance here? 78 00:03:59,178 --> 00:04:00,279 Did I-- - Yes, that's the entrance. 79 00:04:00,280 --> 00:04:01,382 Did I come through the back door? 80 00:04:01,383 --> 00:04:02,718 No, this is the entrance. 81 00:04:02,719 --> 00:04:04,522 There's no sign at the front door either. 82 00:04:04,523 --> 00:04:07,026 In The Drink. I'm in a hole. 83 00:04:07,027 --> 00:04:08,930 - Right. - A [bleep] hole. 84 00:04:13,039 --> 00:04:14,307 Should we order? - Yeah. 85 00:04:14,308 --> 00:04:15,810 I'm dying to see the combo platter. 86 00:04:15,811 --> 00:04:17,782 I'm on my own, but-- - OK, the combo platter? 87 00:04:17,783 --> 00:04:19,551 - Yes, please. - I'll have a Caesar salad. 88 00:04:19,552 --> 00:04:21,354 Do you have any shrimp? - We do have shrimp. 89 00:04:21,355 --> 00:04:22,858 Yeah, I'll do a Caesar salad with shrimp. 90 00:04:22,859 --> 00:04:24,360 Shrimp, OK. 91 00:04:24,361 --> 00:04:25,797 And then entrees, the smokehouse burger. 92 00:04:25,798 --> 00:04:27,501 You want the smokehouse? How do you want that cooked? 93 00:04:27,502 --> 00:04:29,371 - Medium rare, please. - Medium rare. 94 00:04:29,372 --> 00:04:31,475 And then, can I try the open-faced steak as well? 95 00:04:31,476 --> 00:04:33,245 Open-faced steak, and how do you want that cooked? 96 00:04:33,246 --> 00:04:34,314 Mid-rare as well, please, I think. 97 00:04:34,315 --> 00:04:35,449 Medium rare, OK. 98 00:04:35,450 --> 00:04:37,153 - Thank you very much. - OK. 99 00:04:37,154 --> 00:04:38,990 - Thank you. - You're welcome. 100 00:04:38,991 --> 00:04:41,695 Carlos, they're gonna start with the combo platter, 101 00:04:41,696 --> 00:04:44,067 and then Caesar salad add shrimp. 102 00:04:44,068 --> 00:04:45,470 OK. 103 00:04:47,475 --> 00:04:48,543 Just take it away? 104 00:04:48,544 --> 00:04:50,714 - Sorry. - No, you're good. 105 00:04:52,184 --> 00:04:53,621 Oh, jeez. What happened? 106 00:04:53,621 --> 00:04:55,723 Uh, they didn't like it. 107 00:04:55,724 --> 00:04:59,297 They said they couldn't swallow the quesadilla 108 00:04:59,298 --> 00:05:01,669 and the chicken was dry. 109 00:05:01,670 --> 00:05:03,405 , what's on this tray here? 110 00:05:03,406 --> 00:05:05,175 What was that? - Oh, nachos. 111 00:05:05,176 --> 00:05:06,344 They didn't like the beef. 112 00:05:06,345 --> 00:05:08,082 And they serve them on those trays? 113 00:05:08,083 --> 00:05:10,921 - Yeah. - . 114 00:05:10,922 --> 00:05:12,791 How long have you been here? - This is my sixth year. 115 00:05:12,792 --> 00:05:15,195 Sixth year, wow. And how long's Sam been here? 116 00:05:15,196 --> 00:05:16,398 - Three or four, I think. - Wow. 117 00:05:16,399 --> 00:05:18,201 You girls are loyal. - Yes. 118 00:05:18,202 --> 00:05:19,571 Bloody hell. 119 00:05:19,572 --> 00:05:21,407 And in terms of the owner, where is he? 120 00:05:21,408 --> 00:05:23,679 Um, to be honest, I don't know. 121 00:05:23,680 --> 00:05:26,318 He usually just shows up when he shows up. 122 00:05:26,319 --> 00:05:27,654 Wow. 123 00:05:27,655 --> 00:05:29,725 I can tell Gordon is in shock right now 124 00:05:29,726 --> 00:05:32,698 and, you know, I don't even like telling him this. 125 00:05:32,699 --> 00:05:34,668 Barely ten customers in for lunch 126 00:05:34,669 --> 00:05:38,208 and food's coming back; not a good sign. 127 00:05:38,209 --> 00:05:39,712 They said everything was dry. 128 00:05:40,849 --> 00:05:41,983 I know. 129 00:05:45,725 --> 00:05:47,661 Yeah, I'll give them a glass of water. 130 00:05:47,662 --> 00:05:49,699 So they can dip it in, you know? 131 00:05:52,505 --> 00:05:53,973 - Hello. - Hello, my name's Nadia. 132 00:05:53,974 --> 00:05:55,443 - Nadia, nice to see you. - Nice to meet you. 133 00:05:55,444 --> 00:05:57,413 - How long you been here? - Nine years. 134 00:05:57,414 --> 00:05:58,783 Wow. So from the beginning? 135 00:05:58,784 --> 00:06:00,720 Yeah, even before the owner we have now. 136 00:06:00,721 --> 00:06:03,259 I was with the previous owner. - But you are the manager? 137 00:06:03,260 --> 00:06:04,461 - I'm not the manager. - No. 138 00:06:04,562 --> 00:06:05,964 But I kind of try to run it 139 00:06:05,965 --> 00:06:08,903 when he's not here because there's no one else to do it. 140 00:06:13,145 --> 00:06:14,447 How long's this food taking? 141 00:06:14,448 --> 00:06:15,817 Is the kitchen OK? - Yeah. 142 00:06:15,818 --> 00:06:17,588 Does it normally take this long on a combo platter? 143 00:06:17,589 --> 00:06:19,592 So the combo platter actually does take this long. 144 00:06:19,592 --> 00:06:22,664 We only have one fryer and two baskets. 145 00:06:22,665 --> 00:06:24,835 Everything on the platter is basically fried. 146 00:06:24,836 --> 00:06:28,577 So it takes, like, 15 to 20 minutes to even make. 147 00:06:30,514 --> 00:06:31,949 No wonder golfers don't want to eat here 148 00:06:31,950 --> 00:06:35,625 because they've missed their tee time. 149 00:06:35,725 --> 00:06:36,993 OK, I'm gonna go and see 150 00:06:36,994 --> 00:06:39,931 if other people have got their food. 151 00:06:39,932 --> 00:06:42,070 How are we? Are we enjoying lunch? 152 00:06:45,410 --> 00:06:46,411 You found a hair on the cheese? 153 00:06:46,412 --> 00:06:47,781 Yeah. 154 00:06:47,782 --> 00:06:49,752 Sorry. There's a hair on the cheese. 155 00:06:49,753 --> 00:06:51,689 Let's get that thing redone. - Yeah, I see that. 156 00:06:51,690 --> 00:06:54,761 We'll take it to the kitchen. I'm really sorry about that. 157 00:06:54,762 --> 00:06:56,566 Nothing worse when you're trying to eat properly 158 00:06:56,567 --> 00:06:58,068 and you have to floss with a pubic hair. 159 00:06:58,069 --> 00:06:59,738 Sorry about that. 160 00:06:59,739 --> 00:07:03,079 There's a hair on the food. They sent it back. 161 00:07:05,617 --> 00:07:07,754 I think my restaurant is really good, you know? 162 00:07:07,755 --> 00:07:09,692 I think Gordon may find a couple of things, 163 00:07:09,693 --> 00:07:11,495 simple things, here and there. 164 00:07:11,496 --> 00:07:13,132 We don't really need that much help. 165 00:07:15,237 --> 00:07:16,506 OK. 166 00:07:16,507 --> 00:07:18,242 We have the combo platter here for you. 167 00:07:18,243 --> 00:07:19,778 Well, bloody hell. 168 00:07:19,779 --> 00:07:21,983 - And the shrimp salad. - Thanks, darling. 169 00:07:21,984 --> 00:07:23,218 Let me know if you need anything else. 170 00:07:23,219 --> 00:07:24,622 Thank you. 171 00:07:25,591 --> 00:07:27,359 It just looks like something stuck 172 00:07:27,360 --> 00:07:29,532 time warp from 1980. 173 00:07:29,533 --> 00:07:31,135 It's like a kid's platter. 174 00:07:33,039 --> 00:07:35,877 Fried, fried, fried, fried, fried, fried. 175 00:07:35,878 --> 00:07:38,516 Honestly, that chicken looks like 176 00:07:38,517 --> 00:07:40,186 it's spent more time in the [bleep] freezer 177 00:07:40,286 --> 00:07:41,656 than it did in the farm. 178 00:07:44,428 --> 00:07:46,097 Salad. 179 00:07:46,098 --> 00:07:50,674 One of the most famous salads in the world, Caesar salad. 180 00:07:50,675 --> 00:07:53,413 It's acidic. It's store bought. 181 00:07:53,413 --> 00:07:55,918 And it tastes terrible. 182 00:07:55,919 --> 00:07:58,222 Watching Gordon trying our menu 183 00:07:58,223 --> 00:07:59,725 was absolutely mortifying. 184 00:07:59,726 --> 00:08:01,729 He was picking through all the food. 185 00:08:01,730 --> 00:08:03,398 Carlos, Caesar salad, 186 00:08:03,399 --> 00:08:05,169 the dressing's kind of bland. 187 00:08:05,170 --> 00:08:07,707 And I'm seeing this, you know, and I'm just like, 188 00:08:07,708 --> 00:08:09,210 "oh, no, like, I got to go home. 189 00:08:09,211 --> 00:08:10,113 I can't watch this anymore." 190 00:08:10,246 --> 00:08:13,052 - Smokehouse burger. - Thank you very much. 191 00:08:16,459 --> 00:08:17,727 Bun is burnt 192 00:08:17,728 --> 00:08:20,701 and the burger is overcooked. 193 00:08:20,701 --> 00:08:22,938 Everything's just so greasy. 194 00:08:27,983 --> 00:08:30,453 - Open face, no fries. - Yeah. Thanks, darling. 195 00:08:30,454 --> 00:08:31,722 - Here you go. - Jeez. 196 00:08:31,723 --> 00:08:33,458 The burger was overcooked. 197 00:08:33,459 --> 00:08:35,195 It was supposed to be medium rare, 198 00:08:35,196 --> 00:08:37,702 and the bun was burnt. 199 00:08:37,802 --> 00:08:40,306 Wow. Look at that. 200 00:08:40,307 --> 00:08:41,609 Honestly, it looks like 201 00:08:41,610 --> 00:08:45,684 someone's melted a condom on my sandwich. 202 00:08:45,685 --> 00:08:48,656 It's just bad. That's terrible. 203 00:08:48,657 --> 00:08:51,495 This restaurant looks like a cafeteria 204 00:08:51,596 --> 00:08:53,699 and so does the food. 205 00:08:53,700 --> 00:08:55,002 I've been here for over an hour 206 00:08:55,003 --> 00:08:58,409 and still no sign of the owner. 207 00:08:58,410 --> 00:08:59,878 Sam, any news of the owner? 208 00:08:59,879 --> 00:09:01,180 Yeah, so I just texted Jorge, 209 00:09:01,181 --> 00:09:04,188 and apparently he's been here in his office the whole time. 210 00:09:04,288 --> 00:09:06,725 . 211 00:09:06,726 --> 00:09:09,130 After that disappointing lunch, 212 00:09:09,131 --> 00:09:12,604 it's time to finally meet Jorge and gather the team. 213 00:09:12,605 --> 00:09:13,973 - Good afternoon. - This is Jorge. 214 00:09:13,974 --> 00:09:15,375 This is our manager. - Hey, Jorge. 215 00:09:15,376 --> 00:09:16,780 Jorge. Nice to meet you. 216 00:09:16,880 --> 00:09:18,415 I was just admiring your patch. 217 00:09:18,416 --> 00:09:20,085 My renovation, you like that? 218 00:09:20,086 --> 00:09:22,323 - Do I like it? - What do you think? 219 00:09:22,324 --> 00:09:24,795 It looks [bleep] stupid. 220 00:09:24,796 --> 00:09:27,935 The drive coming in this course is beautiful. 221 00:09:27,936 --> 00:09:29,638 - Yeah, you like it? - Really beautiful. 222 00:09:29,639 --> 00:09:32,009 To this dreary funeral home. 223 00:09:32,010 --> 00:09:34,782 Oh, my gosh, what do you mean, funeral home? 224 00:09:34,783 --> 00:09:37,187 I mean, I know we need some decorations. 225 00:09:38,590 --> 00:09:40,994 Some decorations? 226 00:09:40,995 --> 00:09:43,766 The restaurant needs to be finished. 227 00:09:43,767 --> 00:09:45,369 The best thing about this restaurant... 228 00:09:45,370 --> 00:09:46,572 Yeah. 229 00:09:46,573 --> 00:09:48,676 - Is the service. - Great. 230 00:09:48,677 --> 00:09:52,584 Food was terrible. 231 00:09:52,585 --> 00:09:53,786 How can you say that? 232 00:09:53,787 --> 00:09:55,590 I mean, we do have a good food. 233 00:09:55,591 --> 00:09:58,161 Where is the good food? And I'll order it. 234 00:09:59,966 --> 00:10:01,502 I don't think it's that bad. 235 00:10:01,503 --> 00:10:02,804 You don't think it's that bad? 236 00:10:02,805 --> 00:10:03,939 I don't think it's that bad. 237 00:10:03,940 --> 00:10:06,712 You haven't even got a manager inside this business. 238 00:10:06,713 --> 00:10:08,683 No, no, we can't afford one. 239 00:10:08,684 --> 00:10:10,987 - You can't afford one? - That's correct. 240 00:10:10,988 --> 00:10:13,626 'Cause you're not busy enough for one. 241 00:10:13,627 --> 00:10:15,830 - It's not that bad. - It's not that bad? 242 00:10:15,831 --> 00:10:18,068 I might as well go home now then. 243 00:10:24,816 --> 00:10:26,952 I'm in Wayne, New Jersey, 244 00:10:26,953 --> 00:10:30,492 at golf club restaurant In The Drink. 245 00:10:30,493 --> 00:10:31,762 After a disappointing lunch... 246 00:10:31,763 --> 00:10:34,802 It's just bad. That's terrible. 247 00:10:34,803 --> 00:10:37,073 I finally met owner Jorge, 248 00:10:37,074 --> 00:10:39,945 and it's time for some hard facts. 249 00:10:39,946 --> 00:10:42,751 This business, it needs a manager. 250 00:10:42,851 --> 00:10:45,991 It needs systems, and it needs some vibrancy, Jorge. 251 00:10:45,992 --> 00:10:47,493 It's not like I don't want to do it. 252 00:10:47,494 --> 00:10:48,930 I'm here. I'm here all the time. 253 00:10:48,931 --> 00:10:51,167 I'm here, you know, seven days a week 254 00:10:51,168 --> 00:10:53,574 talking to the servers, talking to the public. 255 00:10:53,674 --> 00:10:55,877 We don't even know when you are on-site. 256 00:10:55,878 --> 00:10:58,616 Who's in charge of the kitchen? - I have Carlos. 257 00:10:58,617 --> 00:10:59,618 - Carlos? - Yeah. 258 00:10:59,619 --> 00:11:02,056 Guys, can you come and stand over here, please? 259 00:11:02,057 --> 00:11:05,763 First of all, you look tired. - I'm tired. 260 00:11:05,764 --> 00:11:07,735 How long have you been working without a day off? 261 00:11:07,735 --> 00:11:09,170 I don't remember that. 262 00:11:09,171 --> 00:11:10,640 What? 263 00:11:10,641 --> 00:11:12,644 So you just come in every day? - Yeah. 264 00:11:12,645 --> 00:11:14,114 You're not a donkey. 265 00:11:14,214 --> 00:11:15,583 You need some time out. 266 00:11:15,584 --> 00:11:17,219 Who trained you? 267 00:11:17,220 --> 00:11:18,221 Uh, nobody. 268 00:11:18,222 --> 00:11:20,693 - So you haven't been trained? - Nope. 269 00:11:20,694 --> 00:11:22,363 Oh, my God. 270 00:11:29,111 --> 00:11:31,848 How do you function with no direction? 271 00:11:31,849 --> 00:11:34,019 So we usually follow Nadia's lead 272 00:11:34,020 --> 00:11:38,295 or we just fend for ourselves when Jorge isn't here. 273 00:11:38,296 --> 00:11:39,799 Wow. 274 00:11:39,800 --> 00:11:41,200 Jorge is full of crap. 275 00:11:41,201 --> 00:11:43,004 He turns up. He hides in the office. 276 00:11:43,005 --> 00:11:45,777 And then he sort of sporadically comes in and out. 277 00:11:45,778 --> 00:11:47,479 But there's no leadership in there. 278 00:11:47,480 --> 00:11:49,751 He's atrocious as a manager. 279 00:11:49,752 --> 00:11:52,724 This place should be packed. 280 00:11:52,725 --> 00:11:55,429 We should be full from the end of April 281 00:11:55,430 --> 00:11:56,765 to the end of September. 282 00:11:56,766 --> 00:11:59,037 And that should garner sufficient cash 283 00:11:59,038 --> 00:12:02,075 to get us through the leaner winter months. 284 00:12:02,076 --> 00:12:06,886 It is the middle of summer but your restaurant is empty. 285 00:12:06,887 --> 00:12:08,956 Please, get hold of Solange. 286 00:12:08,957 --> 00:12:12,598 I want to meet you both in your office tomorrow morning. 287 00:12:13,132 --> 00:12:15,336 I've spent the night looking at the finances, 288 00:12:15,337 --> 00:12:17,874 and if I'm gonna help this restaurant, 289 00:12:17,875 --> 00:12:19,744 then Jorge and his wife Solange 290 00:12:19,745 --> 00:12:21,649 need to hear some real home truths 291 00:12:21,650 --> 00:12:23,185 about what I've found out. 292 00:12:23,186 --> 00:12:24,921 Solange, how are you? - Hi. 293 00:12:24,922 --> 00:12:26,658 - Appreciate you coming over. - Thank you. 294 00:12:26,659 --> 00:12:28,161 I was wondering why I'm here. 295 00:12:28,162 --> 00:12:29,798 First of all, I'm here to help. 296 00:12:29,799 --> 00:12:30,933 OK, thank you. I appreciate that. 297 00:12:30,934 --> 00:12:32,070 We appreciate that. 298 00:12:32,170 --> 00:12:33,706 I've done my due diligence. 299 00:12:33,707 --> 00:12:35,010 And I've worked the numbers. 300 00:12:35,110 --> 00:12:37,514 And I've studied the business. 301 00:12:37,515 --> 00:12:39,250 Are you aware how much 302 00:12:39,251 --> 00:12:41,989 the business is failing financially? 303 00:12:41,990 --> 00:12:43,258 I know we're a little bit in debt, 304 00:12:43,259 --> 00:12:45,832 but I don't really how much. 305 00:12:45,932 --> 00:12:47,166 To tell the truth, he usually shuts down. 306 00:12:47,167 --> 00:12:48,903 He doesn't want to talk about it. 307 00:12:48,904 --> 00:12:50,306 Are you worried about the business? 308 00:12:50,307 --> 00:12:51,274 Yes, I am. 309 00:12:51,275 --> 00:12:53,545 You have some huge bills outstanding. 310 00:12:53,546 --> 00:12:55,082 Yeah, we do. 311 00:12:55,083 --> 00:12:58,989 How big is the bill? How high are the bills? 312 00:12:58,990 --> 00:13:02,296 - Gotta be, you know-- - OK, just throw a number. 313 00:13:03,868 --> 00:13:06,873 If I had to calculate all of the risk, 314 00:13:06,874 --> 00:13:08,676 all of the jeopardy, and all the finance, 315 00:13:08,677 --> 00:13:10,146 it looks like we're in for 316 00:13:10,246 --> 00:13:13,786 just over a quarter of $1 million. 317 00:13:13,787 --> 00:13:15,890 Oh, my God. 318 00:13:15,891 --> 00:13:17,292 Why you never say anything to me? 319 00:13:17,293 --> 00:13:19,197 I never thought it was gonna this much, Jorge. 320 00:13:19,198 --> 00:13:21,602 How are we gonna afford it? How are we gonna do it? 321 00:13:25,109 --> 00:13:27,479 You can't keep this lady out. 322 00:13:27,480 --> 00:13:31,855 If this business goes down, she goes down with it. 323 00:13:31,856 --> 00:13:33,325 I'm angry at Jorge. I'm upset. 324 00:13:33,326 --> 00:13:36,031 You know, it hurts me that he wasn't trusting me. 325 00:13:36,032 --> 00:13:37,199 We're in this together. 326 00:13:37,200 --> 00:13:40,239 We should be helping each other. 327 00:13:41,309 --> 00:13:43,145 Tonight I want to see this business function. 328 00:13:43,146 --> 00:13:45,216 I want to see where are the weak points. 329 00:13:45,217 --> 00:13:47,854 Is that clear? - That sounds clear to me. 330 00:13:47,855 --> 00:13:49,290 Thank you. 331 00:13:49,291 --> 00:13:50,960 Jorge right now has got his head in the sand trap, 332 00:13:50,961 --> 00:13:53,131 and that's gonna come back to bite him quickly 333 00:13:53,132 --> 00:13:55,369 if he doesn't pull his head out of his ass. 334 00:13:55,370 --> 00:13:58,576 This ship is sinking and sinking fast. 335 00:14:00,012 --> 00:14:01,949 I've been told that the restaurant also takes 336 00:14:02,050 --> 00:14:05,055 a golf cart stocked with drinks 337 00:14:05,056 --> 00:14:06,257 around the course to sell to golfers. 338 00:14:06,258 --> 00:14:08,428 So I need to go and check it out. 339 00:14:08,429 --> 00:14:11,300 Lexi, you good? - Yeah. 340 00:14:11,301 --> 00:14:12,838 What a great idea, by the way. 341 00:14:12,839 --> 00:14:14,174 - Yeah. - How many days a week 342 00:14:14,174 --> 00:14:15,342 do these things function out here? 343 00:14:15,343 --> 00:14:18,081 They should be functioning every day, 344 00:14:18,082 --> 00:14:21,287 selling, you know, sports drinks, water, soda. 345 00:14:21,288 --> 00:14:22,456 Yeah, smart. What can we take a day here? 346 00:14:22,457 --> 00:14:26,030 Usually, like, I'll sell 2,000 plus a day on this cart. 347 00:14:26,031 --> 00:14:27,467 - . - Yeah. 348 00:14:27,568 --> 00:14:28,836 - From this one cart? - Yes. 349 00:14:28,837 --> 00:14:29,904 - Two grand a day? - Uh-huh. 350 00:14:29,905 --> 00:14:31,809 - That's without food. - Yes. 351 00:14:31,810 --> 00:14:33,244 We are missing a trick, you know that? 352 00:14:33,245 --> 00:14:35,983 In terms of the drink cart, Jorge definitely doesn't 353 00:14:35,984 --> 00:14:39,423 pay as much attention as needed. 354 00:14:39,424 --> 00:14:40,994 Jorge! 355 00:14:41,094 --> 00:14:42,831 I need to take Jorge out to show him 356 00:14:42,832 --> 00:14:44,099 what he's missing out on. 357 00:14:44,100 --> 00:14:46,137 Well, I've just realized. - What? 358 00:14:46,138 --> 00:14:48,241 I had no idea just how prolific these carts are. 359 00:14:48,242 --> 00:14:50,045 They do some good business, 360 00:14:50,046 --> 00:14:51,715 but it's kind of tough to work with those carts. 361 00:14:51,716 --> 00:14:54,186 You know, it's just a cooler in the back of the flatbed cart. 362 00:14:54,187 --> 00:14:55,223 What do you mean, just a cooler? 363 00:14:55,223 --> 00:14:56,424 Yeah, we're supposed to have-- 364 00:14:56,425 --> 00:14:58,161 Lexi just said she's making two grand a day 365 00:14:58,162 --> 00:14:59,664 on these things. - Yeah. 366 00:14:59,665 --> 00:15:03,038 , man, you don't know your ass from your elbow. 367 00:15:03,039 --> 00:15:04,240 Jump in. Time to go to work. 368 00:15:04,241 --> 00:15:06,411 - All right. - I'm driving. 369 00:15:10,587 --> 00:15:11,955 Whoa, whoa, whoa! 370 00:15:16,899 --> 00:15:19,069 Hi, guys. Fancy a drink? 371 00:15:19,070 --> 00:15:20,339 How are you, sir? - Hey, guys. 372 00:15:20,340 --> 00:15:21,875 Can I get you something to drink? 373 00:15:21,876 --> 00:15:22,911 - Absolutely. - Want a beer? 374 00:15:22,912 --> 00:15:24,447 What a cracking day. 375 00:15:24,982 --> 00:15:27,119 Uh, sadly not, no. Did you hear that? 376 00:15:27,120 --> 00:15:28,288 Anything to eat? - Yeah. 377 00:15:28,289 --> 00:15:29,791 Hey, guys. Come over. Good morning. 378 00:15:29,792 --> 00:15:31,360 Can I get a beer? 379 00:15:31,361 --> 00:15:33,231 Let me just check in here for you, sir. 380 00:15:33,232 --> 00:15:34,802 Yeah, I've got some beers. 381 00:15:34,902 --> 00:15:35,870 You mentioned food. - Yeah. 382 00:15:35,871 --> 00:15:37,874 You want some candies maybe? 383 00:15:39,077 --> 00:15:43,753 Candies? Do these boys look like they eat [bleep] candy? 384 00:15:43,754 --> 00:15:45,121 Wraps! - A wrap would be great. 385 00:15:45,122 --> 00:15:46,892 - A wrap. - A wrap is perfect. 386 00:15:46,893 --> 00:15:48,996 - A sandwich? A salad? - Sandwich. 387 00:15:48,997 --> 00:15:50,265 You've given me an idea. 388 00:15:50,266 --> 00:15:51,902 Enjoy the rest of the day. - Thank you, Gordon. 389 00:15:51,903 --> 00:15:53,238 Right. Jump in, big man. Let's go. 390 00:15:54,875 --> 00:15:56,546 Did you hear that? - Yeah. 391 00:15:57,749 --> 00:15:59,450 Hey, want a drink? 392 00:16:00,053 --> 00:16:01,922 What can I get you guys? 393 00:16:01,923 --> 00:16:03,024 Would you take a wrap? 394 00:16:03,025 --> 00:16:03,993 I would definitely take a wrap, yes. 395 00:16:03,994 --> 00:16:05,462 . 396 00:16:06,298 --> 00:16:08,970 The business is off the charts, man. 397 00:16:08,971 --> 00:16:10,739 We are missing a trick. 398 00:16:14,048 --> 00:16:16,116 Whoa, oh, oh, oh! 399 00:16:16,117 --> 00:16:17,987 Jeez! What's wrong with this guy? 400 00:16:17,988 --> 00:16:19,758 Next time, can I walk? 401 00:16:19,759 --> 00:16:21,928 He's crazy. What's wrong with him? 402 00:16:21,929 --> 00:16:24,233 Mucho loco this guy. 403 00:16:24,234 --> 00:16:26,204 I wasn't paying too much attention to the cart. 404 00:16:26,205 --> 00:16:28,208 Now I see that it's a lot of business out there 405 00:16:28,209 --> 00:16:30,211 that people are asking for quality food 406 00:16:30,212 --> 00:16:31,982 that I'm not providing. 407 00:16:31,983 --> 00:16:34,086 It's a major thing that we have to fix. 408 00:16:35,456 --> 00:16:36,859 Oh, whoa, whoa, whoa. 409 00:16:36,860 --> 00:16:38,394 Watch out. 410 00:16:38,395 --> 00:16:40,633 He's crazy. What's wrong with him? 411 00:16:43,038 --> 00:16:44,473 Back at the restaurant, it's time to see 412 00:16:44,474 --> 00:16:47,445 how it functions during a busy dinner service. 413 00:16:47,446 --> 00:16:49,450 Make sure everything's clean, going out properly. 414 00:16:49,451 --> 00:16:51,287 You know what the dishes should look like. 415 00:16:51,288 --> 00:16:54,360 Let's rock and roll, guys. Let's rock and roll. 416 00:16:55,965 --> 00:16:57,199 - You OK? - Yes, sir. 417 00:16:57,200 --> 00:16:58,802 So do you normally expedite? 418 00:16:58,803 --> 00:17:01,241 Yes, sir. 419 00:17:04,549 --> 00:17:05,650 No? 420 00:17:06,686 --> 00:17:07,587 When Jorge told Gordon 421 00:17:07,588 --> 00:17:10,125 that he's here most nights expediting, 422 00:17:10,126 --> 00:17:13,130 my jaw dropped. That is a complete lie. 423 00:17:13,131 --> 00:17:15,402 One is steak fajitas and one chicken fajitas. 424 00:17:15,403 --> 00:17:18,208 Sol comes on a Friday or Saturday, 425 00:17:18,308 --> 00:17:20,379 and she's really good at making sure 426 00:17:20,380 --> 00:17:22,048 everything goes right in the kitchen, 427 00:17:22,049 --> 00:17:23,384 but she's not here that often. 428 00:17:23,385 --> 00:17:25,388 You got chicken wings, sauce on the side. 429 00:17:25,389 --> 00:17:26,458 That's Mia. That's Mia. - No, this is me. 430 00:17:26,559 --> 00:17:29,230 No sauce on--they don't want any sauce on the side. 431 00:17:29,231 --> 00:17:31,535 No sauce. - OK, no sauce. Copy that. 432 00:17:34,374 --> 00:17:36,746 Tonight, I cook for Gordon Ramsay, 433 00:17:36,747 --> 00:17:38,616 and I don't feel ready. 434 00:17:40,119 --> 00:17:42,791 He's a big star and he make me nervous. 435 00:17:44,394 --> 00:17:46,163 No, look at me. Look at me. 436 00:17:46,164 --> 00:17:47,399 If that lady's a pescatarian, 437 00:17:47,400 --> 00:17:49,136 you can't cook the [bleep] salmon 438 00:17:49,137 --> 00:17:50,573 where the steaks are. - Where the steaks are. 439 00:17:50,574 --> 00:17:52,644 - . - A mix-up. We talk about it. 440 00:17:54,481 --> 00:17:56,952 - How we doing over here, guys? - Very salty. 441 00:17:56,953 --> 00:17:57,954 - Salty? - Yeah. 442 00:17:57,955 --> 00:17:59,525 I apologize, guys. 443 00:18:02,798 --> 00:18:03,600 Too salty? OK. 444 00:18:03,734 --> 00:18:06,773 Give me another slider. Easy on the salt. 445 00:18:07,508 --> 00:18:09,377 - What's happening in there? - The tickets are out of order. 446 00:18:09,378 --> 00:18:11,682 'Cause he's just pulling them and putting them 447 00:18:11,683 --> 00:18:15,155 and I had to take mine out from underneath all the tickets 448 00:18:15,156 --> 00:18:16,692 multiple times because he kept putting it there. 449 00:18:16,693 --> 00:18:19,263 And these people still haven't gotten their food yet. 450 00:18:19,264 --> 00:18:21,300 Mia, Mia, I got these sliders. 451 00:18:21,301 --> 00:18:23,271 They resend it because it was salty. 452 00:18:23,272 --> 00:18:25,408 You got it, all right? 453 00:18:25,409 --> 00:18:27,514 - Thank you so much. - Thank you. 454 00:18:29,284 --> 00:18:31,287 - Is this raw? - No, dude, that's--that's raw. 455 00:18:31,288 --> 00:18:32,724 - This is raw. - Yeah, dude. 456 00:18:33,627 --> 00:18:36,230 - How we doing? - I'm not the expert, 457 00:18:36,231 --> 00:18:37,867 but I don't know if this is, like, fully cooked. 458 00:18:37,868 --> 00:18:39,003 Oh, my goodness. 459 00:18:39,004 --> 00:18:40,706 That's unacceptable. 460 00:18:43,345 --> 00:18:44,479 Let's keep an eye on those ribs. 461 00:18:44,480 --> 00:18:46,017 I don't want them-- - Oh, [bleep]. 462 00:18:46,018 --> 00:18:47,554 What? 463 00:18:48,022 --> 00:18:49,625 It's raw. 464 00:18:51,295 --> 00:18:52,698 It's the second time. 465 00:18:54,367 --> 00:18:56,237 There's no heat in there. 466 00:18:56,238 --> 00:18:57,272 No, it's raw. 467 00:18:57,273 --> 00:19:00,445 You can see that, right? - Yeah, I can see that. 468 00:19:00,446 --> 00:19:02,315 You're expediting so you're the last line of defense. 469 00:19:02,316 --> 00:19:04,319 - That's correct. - So the quality control 470 00:19:04,320 --> 00:19:06,458 has to run through your fingers. 471 00:19:08,161 --> 00:19:09,330 We're off to a terrible start. 472 00:19:09,331 --> 00:19:10,700 Jorge is expediting. 473 00:19:10,701 --> 00:19:12,469 Now he said he does this five nights a week. 474 00:19:12,470 --> 00:19:14,440 That's absolute [bleep]. Trust me. 475 00:19:14,441 --> 00:19:16,645 He doesn't expedite once a fortnight. 476 00:19:16,646 --> 00:19:19,684 And there's more food coming back then is going out 477 00:19:19,685 --> 00:19:22,523 and long delays in between courses. 478 00:19:22,524 --> 00:19:24,694 Dude, is--what is that? Is that even cooked? 479 00:19:24,695 --> 00:19:27,967 - That does not look cooked. - That's not cooked at all. 480 00:19:27,968 --> 00:19:29,504 Food's not being looked at 481 00:19:29,505 --> 00:19:32,711 before it goes out to the table and it's just a mess. 482 00:19:32,711 --> 00:19:34,848 Sorry about that. 483 00:19:34,849 --> 00:19:36,150 What happened? 484 00:19:36,151 --> 00:19:37,252 It's still swimming in the ocean. 485 00:19:37,253 --> 00:19:39,558 Oh, my God. It's [bleep] raw. 486 00:19:39,559 --> 00:19:41,561 Touch it. It's ice cold. - Yeah. 487 00:19:41,562 --> 00:19:43,398 Carlos, keep an eye on the salmon. 488 00:19:43,399 --> 00:19:45,235 Salmon, it's uncooked. 489 00:19:45,236 --> 00:19:46,437 Keep an eye on it? If you give me the head, 490 00:19:46,438 --> 00:19:48,776 I'll get it back in the [bleep] pond. 491 00:19:51,549 --> 00:19:52,684 He's putting the salmon in the microwave? 492 00:19:52,685 --> 00:19:54,621 What are you doing over there, Carlos? 493 00:19:55,590 --> 00:19:56,692 Why? No! No! 494 00:19:56,693 --> 00:19:58,830 No, what are you doing in the microwave? 495 00:20:00,066 --> 00:20:01,300 No! 496 00:20:01,301 --> 00:20:03,338 , wow. 497 00:20:05,042 --> 00:20:06,244 - No [bleep]. - Yep. 498 00:20:06,344 --> 00:20:07,647 Jorge, to expedite, 499 00:20:07,648 --> 00:20:10,186 you got to make things happen and coordinate. 500 00:20:10,286 --> 00:20:12,857 This is a [bleep] show. 35 covers. 501 00:20:15,363 --> 00:20:16,464 We're not even halfway through service yet 502 00:20:16,465 --> 00:20:18,969 and some of these ticket times are over 60 minutes. 503 00:20:18,970 --> 00:20:22,342 The girls are telling me at the weekend, this is normal. 504 00:20:22,343 --> 00:20:23,478 I promise you, there's nothing normal 505 00:20:23,579 --> 00:20:27,218 in a 60-minute ticket time, especially for fried food. 506 00:20:27,219 --> 00:20:29,156 Jorge, my table's getting antsy. 507 00:20:29,157 --> 00:20:30,793 They want to know where the salmon is. 508 00:20:30,794 --> 00:20:34,233 The girl's just like sitting there and not eating. 509 00:20:34,234 --> 00:20:36,170 , look at the salmon now. 510 00:20:36,171 --> 00:20:39,410 Looks like a [bleep] bulldog's chewed it. 511 00:20:39,411 --> 00:20:40,780 Carlos, how's the salmon? 512 00:20:43,486 --> 00:20:44,588 I'm gonna ask you a question as the owner. 513 00:20:44,589 --> 00:20:46,525 Are you happy with that? - No, I'm not. 514 00:20:46,526 --> 00:20:48,261 - Can you do better than that? - Yeah, we can. 515 00:20:48,262 --> 00:20:49,664 I'm not serving that. 516 00:20:49,665 --> 00:20:53,539 It looks like [bleep] cats chewed it. 517 00:20:53,540 --> 00:20:54,775 Where the [bleep] are we, seriously? 518 00:20:54,776 --> 00:20:56,410 I'll show him how to cook salmon. 519 00:20:56,411 --> 00:20:58,314 But holy [bleep]. 520 00:20:58,315 --> 00:21:00,653 Salty food, raw sliders. - Yeah, no, no, it's-- 521 00:21:00,654 --> 00:21:02,656 Salmon cooked in the [bleep] microwave. 522 00:21:02,657 --> 00:21:04,360 Chicken cooked on top of the juice of 523 00:21:04,361 --> 00:21:05,863 a [bleep] beef burger. 524 00:21:05,864 --> 00:21:07,332 Hey, young man, 525 00:21:07,333 --> 00:21:09,537 we're gonna get shut down. 526 00:21:10,874 --> 00:21:14,647 But the food isn't the only thing I'm worried about. 527 00:21:14,648 --> 00:21:15,717 What's wrong with him? What's wrong with him? 528 00:21:15,817 --> 00:21:20,158 My guess is, it's too many days working in a row. 529 00:21:20,159 --> 00:21:22,062 You OK? You OK? 530 00:21:29,512 --> 00:21:31,314 Come here. Two seconds. Leave that. Come here. 531 00:21:31,315 --> 00:21:33,184 You, on the stove. 532 00:21:33,185 --> 00:21:34,655 Come here. 533 00:21:39,799 --> 00:21:40,634 Sit down. 534 00:21:40,767 --> 00:21:41,901 Can you get me some water, please, somebody? 535 00:21:41,902 --> 00:21:42,670 Sit down. 536 00:21:42,671 --> 00:21:44,240 It's not right in there, Carlos. 537 00:21:44,241 --> 00:21:45,743 This is not normal. 538 00:21:48,349 --> 00:21:49,449 I've got your back. 539 00:21:49,450 --> 00:21:51,054 But this guy needs to understand 540 00:21:51,055 --> 00:21:52,990 what he's done to you. 541 00:22:01,207 --> 00:22:03,678 I'm in Wayne, New Jersey, 542 00:22:03,679 --> 00:22:06,585 at country club restaurant In The Drink 543 00:22:06,586 --> 00:22:09,790 which is deep in the rough. 544 00:22:09,791 --> 00:22:13,330 I've removed line cook Carlos from the kitchen. 545 00:22:13,331 --> 00:22:15,134 He was beyond burnt out. 546 00:22:15,135 --> 00:22:18,241 Right now, I'm so tired. 547 00:22:18,242 --> 00:22:19,777 Apron on. Jump behind the line. 548 00:22:19,778 --> 00:22:23,484 And to cover, I've put owner Jorge in his place. 549 00:22:23,485 --> 00:22:26,023 Up next, two skirt steak, one smokehouse burger, yes? 550 00:22:26,024 --> 00:22:28,027 I never thought I'd be running the [bleep] hot plate. 551 00:22:28,028 --> 00:22:29,531 Let's go. 552 00:22:29,532 --> 00:22:31,634 , hell's bells. 553 00:22:31,635 --> 00:22:33,437 Right, Jorge, talk to me. How long? 554 00:22:33,438 --> 00:22:34,841 What ticket, Chef? 555 00:22:34,842 --> 00:22:37,747 I've got two skirt steak, one steak fajita, yes? 556 00:22:37,748 --> 00:22:40,218 - Yes, sir. - High top one, bar, 557 00:22:40,219 --> 00:22:42,056 and the patio, table seven. 558 00:22:42,057 --> 00:22:43,391 All right, give me-- 559 00:22:43,392 --> 00:22:44,460 Just give me a time. 560 00:22:44,561 --> 00:22:46,163 Seven minutes. Seven minutes. 561 00:22:46,164 --> 00:22:47,299 Seven minutes. Let's go. 562 00:22:47,300 --> 00:22:48,602 When I walk in the kitchen 563 00:22:48,603 --> 00:22:50,772 and I see all the tickets lined up, 564 00:22:50,773 --> 00:22:54,112 I know [bleep]'s going down. Kitchen's backed up. 565 00:22:54,113 --> 00:22:55,048 I'm so sorry about the wait. 566 00:22:55,282 --> 00:22:57,953 We're still trying to get contact with the kitchen. 567 00:22:57,954 --> 00:23:00,526 - What table is this, please? - Open face. 568 00:23:00,527 --> 00:23:02,061 Open face, I asked for the table, not the dish. 569 00:23:02,062 --> 00:23:04,667 With hour wait times, people are complaining. 570 00:23:04,668 --> 00:23:06,470 And as a server or bartender, 571 00:23:06,471 --> 00:23:07,907 that's really hard to deal with. 572 00:23:10,246 --> 00:23:11,615 OK. 573 00:23:12,416 --> 00:23:13,886 The table just sent back these 574 00:23:13,887 --> 00:23:15,555 'cause they found a hair in their nachos. 575 00:23:15,556 --> 00:23:16,858 hell. 576 00:23:16,859 --> 00:23:18,327 What [bleep]. - Fajita combo. 577 00:23:18,328 --> 00:23:19,463 Let's go. 578 00:23:19,464 --> 00:23:20,431 What are you waiting for, what table? 579 00:23:20,432 --> 00:23:21,901 - That was 75. - 75, yes? 580 00:23:21,902 --> 00:23:24,339 Complete the table, yeah. We good there, yes? Thank you. 581 00:23:24,340 --> 00:23:26,344 - Chef, this is gone. - They're what? 582 00:23:26,345 --> 00:23:27,447 This is left. They left. 583 00:23:27,548 --> 00:23:29,083 - What time? - They've gone? 584 00:23:29,084 --> 00:23:30,252 Yeah. 585 00:23:30,253 --> 00:23:31,621 But why's it come on now? 586 00:23:31,622 --> 00:23:33,458 I don't know. Let me see, is this-- 587 00:23:33,459 --> 00:23:35,061 can you double check? 588 00:23:35,062 --> 00:23:36,397 That's gone, right? 589 00:23:36,398 --> 00:23:37,499 They just pushed it through. 590 00:23:37,500 --> 00:23:38,635 She said she just put this in. 591 00:23:38,636 --> 00:23:40,471 She still needs this. - Yeah, hey. 592 00:23:40,472 --> 00:23:42,577 They've just ordered that. It hasn't gone. 593 00:23:42,578 --> 00:23:43,546 Stop [bleep] around with me like that. 594 00:23:43,646 --> 00:23:45,516 That's why I called it out. How long, please? 595 00:23:45,517 --> 00:23:47,285 Copy that. Five minutes. Five minutes. 596 00:23:47,286 --> 00:23:48,387 - Five minutes? - Less than five. 597 00:23:48,388 --> 00:23:50,292 You said that eight minutes ago. 598 00:23:50,293 --> 00:23:51,628 Hey, Jorge! 599 00:23:51,629 --> 00:23:52,864 - Yes. - Look at me. 600 00:23:52,865 --> 00:23:54,634 Are they just cooking one thing at a time? 601 00:23:54,635 --> 00:23:56,069 Well, we're trying. We're trying. 602 00:23:56,070 --> 00:23:58,107 They're not trying. Nobody's listening. 603 00:23:58,108 --> 00:24:00,546 We're listening. What do you mean, nobody's listening? 604 00:24:00,547 --> 00:24:02,349 Try and cook the whole table. 605 00:24:03,720 --> 00:24:04,954 Jorge is telling me he's a kitchen manager. 606 00:24:04,955 --> 00:24:07,226 Honestly, I wouldn't let that guy manage 607 00:24:07,227 --> 00:24:08,762 a food fight at a preschool. 608 00:24:08,763 --> 00:24:11,066 Right now, the only thing that's keeping me here 609 00:24:11,067 --> 00:24:14,674 are the staff because this guy is delusional. 610 00:24:14,675 --> 00:24:19,016 Guys, I need the burger. I can't serve half the table. 611 00:24:19,017 --> 00:24:20,253 Copy that. 612 00:24:20,353 --> 00:24:21,855 What's coming next, please? 613 00:24:21,856 --> 00:24:23,625 I told you like five times, Chef. 614 00:24:23,626 --> 00:24:24,794 No, you didn't tell me five times. 615 00:24:24,795 --> 00:24:26,865 - 71. I'm sorry. - No, I read out the orders. 616 00:24:26,866 --> 00:24:30,037 Gordon is having to literally, like, you know, 617 00:24:30,038 --> 00:24:32,609 scream at him to get his point across 618 00:24:32,610 --> 00:24:34,514 and Jorge's still not getting it. 619 00:24:34,515 --> 00:24:35,516 It's so embarrassing. 620 00:24:35,517 --> 00:24:37,319 - Hey, Jorge. - Yes, sir. 621 00:24:37,320 --> 00:24:38,487 Jorge, look at me. 622 00:24:38,488 --> 00:24:39,858 I'm not laughing, by the way. - I'm not. 623 00:24:39,859 --> 00:24:41,427 I'm not laughing. - Hey. Hey. 624 00:24:41,428 --> 00:24:42,697 I'm just like, everything is happening now. 625 00:24:42,698 --> 00:24:44,265 No, no, no. That kid outside's been here 626 00:24:44,266 --> 00:24:47,941 for 21 days on the trot, hey, every [bleep] night. 627 00:24:47,941 --> 00:24:49,810 You've been behind there half an hour 628 00:24:49,811 --> 00:24:52,082 and you're getting with me. 629 00:24:52,083 --> 00:24:53,918 Why do they just put one dish up at a time? 630 00:24:53,919 --> 00:24:55,355 Why aren't they coming together as a table? 631 00:24:55,455 --> 00:24:56,858 There's three [bleep] chefs. 632 00:24:56,859 --> 00:24:59,096 This combo platter is literally taking forever. 633 00:24:59,196 --> 00:25:01,601 She's waiting for a combo. You're waiting for a combo. 634 00:25:01,602 --> 00:25:02,936 hell. 635 00:25:02,937 --> 00:25:05,709 Tonight, dinner service, it's--it's not that bad. 636 00:25:05,710 --> 00:25:08,081 He's just making such a big deal about this. 637 00:25:10,654 --> 00:25:12,456 - How we doing? - There's too much dressing. 638 00:25:12,457 --> 00:25:13,692 I just can't eat it. 639 00:25:13,693 --> 00:25:15,262 It looks like it's swimming with dressing. 640 00:25:15,263 --> 00:25:16,397 It's swimming, yeah. 641 00:25:16,398 --> 00:25:17,700 I hope I don't hurt his feelings. 642 00:25:17,701 --> 00:25:19,870 Well, those ribs look pretty dry. 643 00:25:19,871 --> 00:25:22,108 They should be falling off the bone. 644 00:25:23,279 --> 00:25:24,680 - Table 72. - Hey. 645 00:25:24,681 --> 00:25:27,587 Hey, dude. Look, coming all down there. 646 00:25:27,687 --> 00:25:30,191 Hey, like Harry Snotter. 647 00:25:30,192 --> 00:25:31,895 Clean the plate, please. 648 00:25:31,896 --> 00:25:34,601 The chicken's [bleep] ice cold. Ice cold. 649 00:25:34,602 --> 00:25:37,841 tray of [bleep]. 650 00:25:39,579 --> 00:25:41,581 This is dog [bleep]. 651 00:25:41,582 --> 00:25:44,152 It's absolute dog [bleep]. 652 00:25:46,324 --> 00:25:48,128 Holy [bleep]. 653 00:25:48,229 --> 00:25:49,463 Enough is enough. 654 00:25:49,464 --> 00:25:51,701 Stop. 655 00:25:51,702 --> 00:25:53,137 Stop the orders. Shut it down. 656 00:25:53,138 --> 00:25:56,744 No [bleep] food, no more drinks. Dinner's on me. 657 00:25:56,745 --> 00:25:58,749 Get them out of here. My apologies. 658 00:25:58,849 --> 00:26:02,691 I will never think that he will just close the doors. 659 00:26:02,791 --> 00:26:04,828 I'm shocked. Honestly, I'm shocked. 660 00:26:11,942 --> 00:26:13,913 I'm in Wayne, New Jersey, 661 00:26:13,913 --> 00:26:17,252 where I've shut the kitchen at In The Drink. 662 00:26:17,253 --> 00:26:18,922 Enough is enough. Stop. 663 00:26:18,923 --> 00:26:21,293 So, unfortunately, our kitchen's closed. 664 00:26:21,294 --> 00:26:24,267 So I'm gonna ask you, you know, if you guys could leave. 665 00:26:24,367 --> 00:26:25,869 Oh, good gracious. 666 00:26:25,870 --> 00:26:27,907 Gordon just shut down the restaurant 667 00:26:27,908 --> 00:26:30,512 and just feeling embarrassed once again. 668 00:26:30,513 --> 00:26:32,348 But before I talk to owner Jorge 669 00:26:32,349 --> 00:26:33,786 about the problems here... 670 00:26:33,787 --> 00:26:35,857 Sit down, bud. You OK? 671 00:26:35,957 --> 00:26:37,759 I need to check in on Carlos. 672 00:26:37,760 --> 00:26:40,532 Listen. I'm here to help, OK? 673 00:26:40,533 --> 00:26:41,834 I want to help you. - Thank you. 674 00:26:41,835 --> 00:26:43,404 But I need you to take a break. 675 00:26:43,405 --> 00:26:44,941 I appreciate it. 676 00:26:44,942 --> 00:26:46,744 This is--this is not the way to live and work. 677 00:26:46,745 --> 00:26:49,683 - Yeah. - And because of your loyalty, 678 00:26:49,684 --> 00:26:51,922 you've been taken advantage of. 679 00:26:51,923 --> 00:26:54,827 I'd like the opportunity to teach you 680 00:26:54,828 --> 00:26:58,367 a menu that you can execute... - That's perfect. 681 00:26:58,368 --> 00:27:01,306 And a guideline to help. 682 00:27:01,307 --> 00:27:02,442 You in? 683 00:27:02,443 --> 00:27:04,580 Yes, of course. I-- 684 00:27:04,581 --> 00:27:06,483 Come here. OK. 685 00:27:06,484 --> 00:27:07,586 Get some rest, my man, OK? 686 00:27:07,587 --> 00:27:10,726 - I appreciate it, Chef. - I've got your back, OK? 687 00:27:10,727 --> 00:27:12,563 I'm from Peru. 688 00:27:12,564 --> 00:27:16,103 In Peru, Gordon is a big star. 689 00:27:16,104 --> 00:27:20,044 And I never thought Gordon teach me. 690 00:27:20,045 --> 00:27:22,315 It's amazing. It's a dream come true. 691 00:27:23,686 --> 00:27:25,724 It's becoming clearer by the minute 692 00:27:25,824 --> 00:27:27,560 that the problems with this restaurant 693 00:27:27,561 --> 00:27:29,797 lie squarely with its owner. 694 00:27:29,798 --> 00:27:32,737 Let's talk about the way you run this place. 695 00:27:32,738 --> 00:27:35,308 Let's talk about it, Chef. 696 00:27:35,309 --> 00:27:37,211 Talk to me. 697 00:27:37,212 --> 00:27:40,685 You're miles away from where you should be. 698 00:27:40,686 --> 00:27:42,857 There's no general manager. - Yeah? 699 00:27:42,858 --> 00:27:44,058 You're not present. 700 00:27:44,059 --> 00:27:46,865 And when you are, you're hiding in the office. 701 00:27:46,866 --> 00:27:48,468 Can you not see the mess you're in? 702 00:27:48,469 --> 00:27:49,637 I'm here to fix things. 703 00:27:49,638 --> 00:27:50,839 - No, you're not. - No, I'm not? 704 00:27:50,840 --> 00:27:51,941 So what I'm not doing great? 705 00:27:51,942 --> 00:27:53,410 Because you're asking your team 706 00:27:53,411 --> 00:27:54,814 to work in your [bleep] mess. 707 00:27:54,815 --> 00:27:56,852 The system is dysfunctional. 708 00:27:56,853 --> 00:27:59,155 Ticket times, 90 minutes. 709 00:27:59,156 --> 00:28:00,926 Golfers don't come anywhere near your front door 710 00:28:00,927 --> 00:28:03,498 because they can't come in for a quick bite to eat. 711 00:28:03,499 --> 00:28:04,700 I try to do my best. 712 00:28:04,701 --> 00:28:06,136 Carlos is the one in charge. 713 00:28:06,137 --> 00:28:09,275 - Carlos is on his knees. - Yeah. 714 00:28:09,276 --> 00:28:12,148 He's been pushing for three weeks solid with no day off. 715 00:28:12,149 --> 00:28:13,151 Right. 716 00:28:13,351 --> 00:28:14,486 Do you understand what that guy is going through now? 717 00:28:14,487 --> 00:28:15,755 Yeah, I know. I know. 718 00:28:15,756 --> 00:28:17,793 It's not easy. It's not easy. 719 00:28:17,794 --> 00:28:19,664 At least Gordon gets an idea of, like, 720 00:28:19,665 --> 00:28:21,667 what we deal with on a daily, I guess. 721 00:28:21,668 --> 00:28:23,037 You can't just beat them 722 00:28:23,038 --> 00:28:25,408 seven nights a week like you don't care. 723 00:28:25,409 --> 00:28:27,112 But you don't understand. You're not listening. 724 00:28:27,113 --> 00:28:30,686 - I don't understand? - You're not listening. 725 00:28:30,687 --> 00:28:31,887 I can't believe Jorge is 726 00:28:31,888 --> 00:28:33,792 actually arguing with Gordon Ramsay. 727 00:28:33,793 --> 00:28:35,228 I'm trying to help you. 728 00:28:35,229 --> 00:28:37,800 But you know what? You're [bleep] deluded. 729 00:28:37,801 --> 00:28:40,539 - You think so? - Oh, no, I know so. 730 00:28:40,539 --> 00:28:41,708 deluded. 731 00:28:41,709 --> 00:28:43,578 They're literally like this. 732 00:28:43,579 --> 00:28:44,947 How do I know you're deluded? 733 00:28:44,948 --> 00:28:46,216 - Yeah. - Because you're dreaming. 734 00:28:46,217 --> 00:28:47,920 How--what am I dreaming? I thought you-- 735 00:28:47,921 --> 00:28:50,057 You're watching staff put food in the microwave. 736 00:28:50,058 --> 00:28:51,093 You're watching staff-- - Wait, wait, wait. 737 00:28:51,094 --> 00:28:53,397 I'm dreaming people to put stuff on the microwave? 738 00:28:53,398 --> 00:28:55,034 You taught them. 739 00:28:55,035 --> 00:28:56,771 You watch--you were there when I told him to put 740 00:28:56,772 --> 00:28:58,074 the stuff in the microwave? 741 00:28:58,075 --> 00:29:00,879 You have been watching this [bleep] for years. 742 00:29:00,880 --> 00:29:04,386 They haven't done this for the first time tonight. 743 00:29:04,387 --> 00:29:05,389 You asked me to help, 744 00:29:05,489 --> 00:29:08,060 but I can't help you if you can't help yourself. 745 00:29:08,061 --> 00:29:10,064 All you're doing is keep coming and screaming. 746 00:29:10,065 --> 00:29:11,568 I want help. - Screaming? 747 00:29:11,569 --> 00:29:13,506 Oh, my God. I can't. 748 00:29:13,506 --> 00:29:16,243 We've never seen Jorge, like, confronting somebody like that. 749 00:29:16,244 --> 00:29:17,880 - Well, at one point-- - Hold on, man, hold on. 750 00:29:17,881 --> 00:29:19,449 No, no, no, wait, wait, wait, no, no, no, no, no. 751 00:29:19,450 --> 00:29:21,353 Because you keep complaining-- - Send [bleep] food out. 752 00:29:21,354 --> 00:29:23,525 No, no, no, no, no. All you do is screaming. 753 00:29:23,526 --> 00:29:24,862 I need my check. Repeat. 754 00:29:24,962 --> 00:29:26,063 - No, no. - Can you recall the check? 755 00:29:26,064 --> 00:29:29,168 No, I'm stopping you sending [bleep]. 756 00:29:29,169 --> 00:29:32,442 What I want you to do is stop [bleep] with me. 757 00:29:32,443 --> 00:29:34,981 I came here to do a job because you asked me here. 758 00:29:34,982 --> 00:29:36,885 - But you--you try to-- - And so far, 759 00:29:36,886 --> 00:29:37,921 you're ignoring all the obvious. 760 00:29:38,021 --> 00:29:41,026 - But I'm not. I'm not. - Do you think I'm lying? 761 00:29:41,027 --> 00:29:43,564 - Well-- - Or are you gonna listen? 762 00:29:43,565 --> 00:29:46,403 Oh, my God. Did you see that? 763 00:29:48,408 --> 00:29:50,613 Now, do you want a meeting with your staff or not? 764 00:29:50,614 --> 00:29:51,747 I do. 765 00:29:51,748 --> 00:29:52,983 - Are you gonna be honest? - Yes. 766 00:29:52,984 --> 00:29:55,789 Let's go. Take off the hairnet. 767 00:29:55,790 --> 00:29:56,991 Right now, this guy is delusional. 768 00:29:56,992 --> 00:29:59,262 He can't smell his own [bleep]. 769 00:29:59,263 --> 00:30:01,500 He needs to understand what's at stake here. 770 00:30:03,739 --> 00:30:05,008 I've been in a lot of kitchens, 771 00:30:05,009 --> 00:30:07,011 and trust me, I've seen a lot of disasters. 772 00:30:07,012 --> 00:30:11,019 But tonight, that was one for the record books. 773 00:30:11,020 --> 00:30:13,158 You're standing in your own way 774 00:30:13,158 --> 00:30:17,365 and you can't see the wood for the trees. 775 00:30:17,366 --> 00:30:21,908 I absolutely welcome the loyalty, but I'm not-- 776 00:30:21,909 --> 00:30:23,912 I am not gonna butt heads with the owner 777 00:30:23,913 --> 00:30:25,849 and waste my time. 778 00:30:25,850 --> 00:30:27,151 I'm done. 779 00:30:27,152 --> 00:30:30,426 Jorge! Listen to him. Like, we need the help. 780 00:30:30,527 --> 00:30:33,799 Now, am I in, 781 00:30:33,799 --> 00:30:35,434 or am I out? 782 00:30:44,988 --> 00:30:47,793 After a disastrous dinner service... 783 00:30:47,794 --> 00:30:51,199 Enough is enough. I have seen enough. 784 00:30:51,200 --> 00:30:52,770 And a frustrating confrontation 785 00:30:52,771 --> 00:30:54,105 with owner Jorge... 786 00:30:54,106 --> 00:30:56,276 You can't just beat them! 787 00:30:56,277 --> 00:31:00,085 It's now time for Jorge to make a decision. 788 00:31:00,085 --> 00:31:05,194 Am I in or am I out? 789 00:31:05,195 --> 00:31:07,031 Yeah, give me a shot. Give me a shot. 790 00:31:07,032 --> 00:31:10,539 I want to see you first thing tomorrow morning. 791 00:31:10,540 --> 00:31:12,475 Ladies. 792 00:31:12,476 --> 00:31:14,881 Gordon has given me a wake-up call. 793 00:31:14,882 --> 00:31:16,984 It was tough conversation. 794 00:31:16,985 --> 00:31:18,722 Sorry, ladies. 795 00:31:18,723 --> 00:31:20,057 I'm definitely gonna change. 796 00:31:20,058 --> 00:31:22,663 I'm gonna do my best now. 797 00:31:22,664 --> 00:31:24,500 Let's make it happen. 798 00:31:26,271 --> 00:31:28,073 It's a new day on the golf course 799 00:31:28,074 --> 00:31:31,213 and my team have been hard at work overnight. 800 00:31:31,214 --> 00:31:34,119 But before I show Jorge and his team the renovation, 801 00:31:34,120 --> 00:31:35,454 I've got another surprise. 802 00:31:35,455 --> 00:31:36,758 Hey! 803 00:31:36,858 --> 00:31:38,059 Oh, my God! 804 00:31:38,060 --> 00:31:39,128 I've spruced up the golf cart 805 00:31:39,129 --> 00:31:41,366 to advertise In The Drink on the golf course 806 00:31:41,367 --> 00:31:44,405 and really maximize on potential food sales. 807 00:31:44,406 --> 00:31:45,742 Hey. 808 00:31:45,743 --> 00:31:47,111 How cool is that? 809 00:31:47,112 --> 00:31:49,850 Oh, my God, I wasn't expecting 810 00:31:49,851 --> 00:31:51,386 the drink cart to be redone. 811 00:31:51,387 --> 00:31:54,359 So just seeing it, it looks way better. 812 00:31:54,360 --> 00:31:58,100 If each cart can do $2,000 a day, 813 00:31:58,101 --> 00:32:00,906 we could double that with food. 814 00:32:00,907 --> 00:32:02,509 Caesar salad wraps. 815 00:32:02,510 --> 00:32:06,717 We could be into nearly half a million dollars a year. 816 00:32:06,718 --> 00:32:07,752 How does that sound, Solange? 817 00:32:07,753 --> 00:32:09,356 I'm so excited. We're so excited, you know. 818 00:32:09,357 --> 00:32:10,859 Thank you so much. We really appreciate it. 819 00:32:10,860 --> 00:32:12,261 This is like a moneymaker. 820 00:32:12,262 --> 00:32:13,866 I believe it's a great thing. 821 00:32:13,966 --> 00:32:16,003 This could pay my rent in one day. 822 00:32:16,004 --> 00:32:17,939 I'm excited about the new sign! 823 00:32:17,940 --> 00:32:20,010 Oh, God. Look at that. That's nice. 824 00:32:20,011 --> 00:32:23,050 The restaurant is open. 825 00:32:23,051 --> 00:32:25,154 That's so cool. 826 00:32:25,155 --> 00:32:26,891 Oh, my God. 827 00:32:26,892 --> 00:32:28,194 - Oh, my God. - Look what he did. 828 00:32:28,195 --> 00:32:30,130 - Oh, my God. - Wow. 829 00:32:30,131 --> 00:32:31,768 I'm literally shaking right now. 830 00:32:31,769 --> 00:32:33,103 Wow! 831 00:32:33,104 --> 00:32:35,040 I've given this funeral home of a restaurant 832 00:32:35,041 --> 00:32:37,011 a new country club aesthetic, 833 00:32:37,012 --> 00:32:38,982 which is much more in keeping 834 00:32:38,983 --> 00:32:40,586 with the beautiful surroundings. 835 00:32:40,587 --> 00:32:41,555 Wow. 836 00:32:41,655 --> 00:32:44,293 Walking through the restaurant, it was amazing. 837 00:32:44,393 --> 00:32:46,030 It's awesome. 838 00:32:46,130 --> 00:32:49,302 It changed 100%. 839 00:32:49,303 --> 00:32:51,372 You feel like you're in a clubhouse. 840 00:32:51,373 --> 00:32:53,745 You feel like you're in an actual restaurant. 841 00:32:53,746 --> 00:32:55,716 This is gorgeous. 842 00:32:55,717 --> 00:32:57,051 Let me give you a hug. 843 00:32:57,052 --> 00:33:01,326 Oh. Are you sure? 844 00:33:01,327 --> 00:33:04,232 Thank you. Thank you. Thank you. 845 00:33:04,233 --> 00:33:06,102 We never thought it was gonna be this good. 846 00:33:06,103 --> 00:33:07,506 Everything was so good. And I was shocked. 847 00:33:07,507 --> 00:33:09,309 I was speechless. Even my husband, Jorge, 848 00:33:09,310 --> 00:33:11,179 he was crazy. We're so happy. 849 00:33:11,180 --> 00:33:14,385 Now that we have a beautiful clubhouse restaurant, 850 00:33:14,386 --> 00:33:17,191 we need the food to be in keeping with the restaurant. 851 00:33:17,192 --> 00:33:20,898 No more combo platter on this menu. 852 00:33:20,899 --> 00:33:23,137 The combo has left the building. 853 00:33:23,238 --> 00:33:25,709 Let's start off with the appetizers. 854 00:33:25,710 --> 00:33:27,244 Honey glazed wings, 855 00:33:27,245 --> 00:33:30,084 delicate little pulled pork sliders. 856 00:33:30,085 --> 00:33:32,088 Bacon cheeseburger, simply done. 857 00:33:32,089 --> 00:33:33,357 Chicken Caesar salad. 858 00:33:33,357 --> 00:33:34,492 We're gonna turn that into a beautiful 859 00:33:34,493 --> 00:33:37,398 chicken Caesar wrap for that cart out there. 860 00:33:37,399 --> 00:33:39,435 Do you believe this is a menu you can stand behind now? 861 00:33:39,436 --> 00:33:41,339 - Yes. - 100%. 862 00:33:41,340 --> 00:33:43,176 We don't have bowling alley food anymore. 863 00:33:43,177 --> 00:33:46,851 We now have golf course, elevated, vibrant food. 864 00:33:46,852 --> 00:33:48,755 Dig in. Have a bite. 865 00:33:48,756 --> 00:33:52,194 Get familiar to what we're gonna be pushing tonight. 866 00:33:52,195 --> 00:33:54,265 The menu looks amazing. I'm excited for the kitchen. 867 00:33:54,266 --> 00:33:56,269 It's gonna be easier and faster. 868 00:33:56,270 --> 00:33:59,075 The shrimp is so good. Sam, try the shrimp. 869 00:33:59,076 --> 00:34:01,881 Oh, my God. This is delicious. 870 00:34:01,882 --> 00:34:03,351 Fries are actually good. 871 00:34:03,451 --> 00:34:04,787 Oh, my God. 872 00:34:04,788 --> 00:34:06,422 Oh, my God, it's so good. 873 00:34:06,423 --> 00:34:08,795 But before we can tee off with a new menu... 874 00:34:10,465 --> 00:34:12,268 I need to show Carlos and his team 875 00:34:12,269 --> 00:34:14,339 how to perfect the new dishes. 876 00:34:16,578 --> 00:34:17,713 Oh. 877 00:34:19,083 --> 00:34:21,353 Gordon is a great teacher. 878 00:34:28,001 --> 00:34:30,740 Thank you, Chef. - Yeah? Good man. 879 00:34:31,374 --> 00:34:35,147 Now, to reopen the doors... 880 00:34:35,148 --> 00:34:37,452 all: In The Drink! 881 00:34:37,453 --> 00:34:39,455 I've ousted Jorge from the kitchen... 882 00:34:39,456 --> 00:34:41,326 Tonight's a big night. I'm nervous. 883 00:34:41,327 --> 00:34:43,063 I have a lot to prove. 884 00:34:43,064 --> 00:34:44,200 We're ready. 885 00:34:44,300 --> 00:34:46,570 And have entrusted Solange 886 00:34:46,571 --> 00:34:49,776 to manage the hot plate and expedite tonight. 887 00:34:49,777 --> 00:34:51,446 VIP guests are arriving, 888 00:34:51,447 --> 00:34:55,154 including local golfers and social media influencers. 889 00:34:55,155 --> 00:34:57,058 Hello, welcome to In The Drink. 890 00:34:57,059 --> 00:34:58,326 You ready to put in your orders? 891 00:34:58,327 --> 00:34:59,730 - Yeah, we're ready. - Sure. 892 00:34:59,731 --> 00:35:01,132 Oh, my goodness me. 893 00:35:01,133 --> 00:35:02,402 How you feeling? - I'm feeling well, thank you. 894 00:35:02,403 --> 00:35:04,205 Yeah, what are you-- what are you working? 895 00:35:04,206 --> 00:35:05,509 Come back and forth, seeing what they're saying. 896 00:35:05,510 --> 00:35:07,278 Don't point. Don't point. Don't point. 897 00:35:07,279 --> 00:35:09,081 We're not at the zoo. We're in your restaurant. 898 00:35:09,082 --> 00:35:10,619 - Yeah, that's right. - Don't point. 899 00:35:10,620 --> 00:35:11,687 Got you. 900 00:35:11,688 --> 00:35:13,425 Float the tables. Tell them about the wine. 901 00:35:13,526 --> 00:35:15,293 - Yeah, I did. I did, yep. - Float, float, float. 902 00:35:15,294 --> 00:35:17,031 - Yes, sir. - Like a ballerina. 903 00:35:17,032 --> 00:35:19,235 Sounds good to me. 904 00:35:19,236 --> 00:35:21,841 Sir, how are you? 905 00:35:21,842 --> 00:35:22,976 How is that steak? 906 00:35:22,977 --> 00:35:25,114 Ballerina, my ass. 907 00:35:25,115 --> 00:35:26,283 Come here a minute. Come here a minute. 908 00:35:26,284 --> 00:35:29,221 You're walking round like a bouncer. 909 00:35:29,222 --> 00:35:30,424 - Right. - You're the owner. 910 00:35:30,425 --> 00:35:32,261 You look unhappy and you're just 911 00:35:32,262 --> 00:35:33,698 walking around like this. 912 00:35:33,699 --> 00:35:35,669 "Where are those [bleep]? I'm gonna get them." 913 00:35:35,670 --> 00:35:38,207 Smile a little bit. There you go. Smile. 914 00:35:38,208 --> 00:35:41,948 Work the tables. - Sounds good. 915 00:35:42,416 --> 00:35:44,118 At least the kitchen is on track, 916 00:35:44,119 --> 00:35:46,423 serving up some great food. 917 00:35:46,424 --> 00:35:48,194 - Gone in 60 seconds. - Literally. 918 00:35:48,195 --> 00:35:49,830 And there was four of them, all gone. 919 00:35:49,831 --> 00:35:50,932 Oh, my God. 920 00:35:50,933 --> 00:35:52,301 And the guests are looking happy. 921 00:35:52,302 --> 00:35:53,738 How are we? - Good, how are you? 922 00:35:53,739 --> 00:35:56,076 - How are you? - Oh, my God. I'm a lot happier 923 00:35:56,077 --> 00:35:57,879 now the combo platter has disappeared. 924 00:35:58,816 --> 00:36:00,217 First impressions, what do you think? 925 00:36:00,218 --> 00:36:01,553 I love the vibe in here. 926 00:36:01,554 --> 00:36:02,488 - Yeah? - Yeah. 927 00:36:02,489 --> 00:36:03,658 And how are you enjoying it? 928 00:36:03,659 --> 00:36:05,228 - Steak was phenomenal. - Oh, good. 929 00:36:05,328 --> 00:36:06,931 You had the chimichurri? - The chimichurri. 930 00:36:06,932 --> 00:36:08,300 Amazing. 931 00:36:08,301 --> 00:36:10,237 OK, number 41. We'll have the skewer. 932 00:36:10,238 --> 00:36:11,439 We'll have the pulled pork tacos. 933 00:36:11,440 --> 00:36:14,179 While Solange is running the kitchen like a boss... 934 00:36:14,180 --> 00:36:15,214 One, two, three. 935 00:36:15,215 --> 00:36:16,918 That one you don't listen to. One, two, three. 936 00:36:16,919 --> 00:36:20,525 Unfortunately, the same cannot be said for Jorge, 937 00:36:20,526 --> 00:36:23,030 who keeps finding ways to avoid his duties 938 00:36:23,031 --> 00:36:24,265 front of house. 939 00:36:24,266 --> 00:36:25,467 - You OK, Nadia, my love? - Yes. 940 00:36:25,468 --> 00:36:27,639 - Good? All right? - All good. 941 00:36:27,640 --> 00:36:29,877 You OK, Sol? You need any help? 942 00:36:29,878 --> 00:36:31,680 No, I'm OK. I'm OK. 943 00:36:31,681 --> 00:36:33,483 - Right, where is he? - Kitchen. 944 00:36:33,484 --> 00:36:35,387 Oh, no, he's not. Oh, jeez. 945 00:36:35,388 --> 00:36:37,024 Sol, I'm waiting for this, 946 00:36:37,025 --> 00:36:38,528 bar top seven, the appetizers. 947 00:36:38,529 --> 00:36:40,565 Yeah. I'm waiting-- yeah, yeah, yeah. 948 00:36:40,566 --> 00:36:41,801 I'm waiting for this one. I'm waiting for this. 949 00:36:41,801 --> 00:36:44,239 Jorge, I get nervous when you're in here. 950 00:36:44,240 --> 00:36:45,908 Do you need to be in here? 951 00:36:45,909 --> 00:36:47,212 She is more than capable. 952 00:36:47,213 --> 00:36:49,215 Please, no meddling. 953 00:36:49,216 --> 00:36:51,286 Solange, tell me if he starts coming meddling. 954 00:36:51,287 --> 00:36:52,556 I kick him out. Don't worry. I'm OK. 955 00:36:52,557 --> 00:36:54,860 Kick him out of the way. You can do this. 956 00:36:57,700 --> 00:37:00,304 Jorge is the only one who's not doing his job properly. 957 00:37:00,305 --> 00:37:02,040 Meddling; meddling behind the bar, 958 00:37:02,041 --> 00:37:05,716 meddling in the kitchen, and mincing round the dining. 959 00:37:05,817 --> 00:37:08,588 There's no grace. There's no elegance. 960 00:37:10,324 --> 00:37:13,029 OK. Hey, psst. Come here, you. 961 00:37:13,030 --> 00:37:14,568 Here you go. 962 00:37:14,668 --> 00:37:16,336 In the chair. It's your timeout. 963 00:37:16,337 --> 00:37:18,775 Two minutes. Let's go. Sit down. 964 00:37:18,776 --> 00:37:21,781 It's been a while that I have been in timeout. 965 00:37:21,782 --> 00:37:23,183 Oh, God. 966 00:37:23,184 --> 00:37:24,720 Now he's in the [bleep] naughty step. 967 00:37:24,721 --> 00:37:26,256 He's in a timeout seat down there. 968 00:37:30,365 --> 00:37:32,803 With Jorge out the way... 969 00:37:32,804 --> 00:37:35,875 OK, start taking this. It's gonna be dining 22. 970 00:37:35,876 --> 00:37:38,548 The team have an opportunity to shine. 971 00:37:38,549 --> 00:37:40,217 How you doing? - How are you, boss? 972 00:37:40,218 --> 00:37:41,620 - You good? - Good. 973 00:37:41,621 --> 00:37:45,428 The restaurant is full and the pressure is on. 974 00:37:45,429 --> 00:37:47,031 Watch the salt, Carlos. 975 00:37:47,032 --> 00:37:49,468 Carlos. Now, watch. 976 00:37:49,469 --> 00:37:51,740 Always from a height, just there. 977 00:37:51,741 --> 00:37:54,245 And it spreads nicely. Not down here, yeah? 978 00:37:54,246 --> 00:37:56,517 - Yes, Chef. - Let's go. 979 00:37:56,618 --> 00:37:58,386 OK. A smoked salmon, the skirt steak. 980 00:38:04,934 --> 00:38:05,969 What happened? 981 00:38:08,508 --> 00:38:11,212 - Yeah, you sliced the top off. - Yeah. 982 00:38:11,213 --> 00:38:13,585 Oh, boy. 983 00:38:18,796 --> 00:38:21,535 At In The Drink, all is going well front of house. 984 00:38:21,535 --> 00:38:24,105 It's a complete different and its class. 985 00:38:24,106 --> 00:38:25,808 Very nice. 986 00:38:25,809 --> 00:38:27,011 Delicious. 987 00:38:27,012 --> 00:38:30,117 But in the kitchen, Carlos has had an accident. 988 00:38:30,118 --> 00:38:31,453 Oh, boy. 989 00:38:31,454 --> 00:38:33,223 Luckily, after some medical attention... 990 00:38:33,224 --> 00:38:34,526 I'm OK. I'm OK. 991 00:38:34,527 --> 00:38:36,697 He's good to carry on. 992 00:38:36,698 --> 00:38:40,739 And after two minutes of being in timeout, 993 00:38:40,740 --> 00:38:44,881 it's now time to see if Jorge can act like a real owner. 994 00:38:46,250 --> 00:38:47,685 Ladies, how are you? Welcome. 995 00:38:47,686 --> 00:38:49,455 Welcome to In The Drink. How are you? 996 00:38:49,456 --> 00:38:51,561 How's everything with you? - Great. 997 00:38:51,562 --> 00:38:52,696 Everything good? Are you excited tonight? 998 00:38:52,697 --> 00:38:53,865 - Yes. Very excited. - Awesome. 999 00:38:53,866 --> 00:38:55,367 What do you think of the place? - Awesome. 1000 00:38:55,368 --> 00:38:56,504 - Looks amazing. - Yeah? Like it? 1001 00:38:56,505 --> 00:38:58,574 What do you think of the color? It's amazing, isn't it? 1002 00:38:58,575 --> 00:38:59,911 First of all, can I get you something to drink? 1003 00:39:00,011 --> 00:39:01,881 - We already ordered. - Yeah, what'd you guys order? 1004 00:39:01,882 --> 00:39:04,553 - A bottle of Kim Crawford. - Awesome, awesome. 1005 00:39:04,554 --> 00:39:06,422 My name is Jorge. Let me know if you need anything. 1006 00:39:06,423 --> 00:39:07,559 All right? - Thank you so much. 1007 00:39:07,560 --> 00:39:09,262 Thank you. Thanks for coming. Thank you. 1008 00:39:09,263 --> 00:39:10,832 Looking very good. 1009 00:39:10,833 --> 00:39:14,439 At last, Jorge is finally starting to get it. 1010 00:39:14,440 --> 00:39:15,541 Carlos, you good? 1011 00:39:15,542 --> 00:39:17,311 You look like a different man. 1012 00:39:17,312 --> 00:39:19,415 A different man, in control, smiling. 1013 00:39:19,416 --> 00:39:21,219 And they're loving the food out there. 1014 00:39:21,220 --> 00:39:22,489 Perfect. 1015 00:39:22,590 --> 00:39:23,758 With everything going smoothly, 1016 00:39:23,759 --> 00:39:25,294 there's just one more thing. 1017 00:39:27,734 --> 00:39:29,468 - Hey, Nadia, you got a minute? - Yeah. 1018 00:39:29,469 --> 00:39:31,273 I need you out of here for like five minutes. 1019 00:39:31,274 --> 00:39:34,079 - OK? - Yeah, let's go. 1020 00:39:35,883 --> 00:39:37,451 So, Nadia, Sol and I, 1021 00:39:37,452 --> 00:39:39,923 we're asking you to become manager. 1022 00:39:39,924 --> 00:39:41,827 I think that's something I can take on 1023 00:39:41,828 --> 00:39:43,931 if you're willing to change, you know? 1024 00:39:43,932 --> 00:39:44,767 I am, I am. 1025 00:39:44,934 --> 00:39:45,869 Change with the restaurant, you know? 1026 00:39:46,036 --> 00:39:48,339 Yeah, and I think the biggest change is gonna be 1027 00:39:48,340 --> 00:39:50,176 you becoming the GM for this place. 1028 00:39:50,177 --> 00:39:51,278 So it's gonna be really good. 1029 00:39:51,279 --> 00:39:52,715 I'm up for it. I know I can do it. 1030 00:39:52,716 --> 00:39:55,287 I'm down. I can do it. - Awesome, awesome. 1031 00:39:55,288 --> 00:39:56,456 Let's go. - Got this. 1032 00:39:56,457 --> 00:39:57,792 Thank you. Thank you. 1033 00:39:57,793 --> 00:40:00,464 The new GM at In The Drink, right here. 1034 00:40:00,465 --> 00:40:01,767 Let's go! - Whoo! 1035 00:40:01,768 --> 00:40:05,241 I'm so happy that Nadia is now the manager. 1036 00:40:05,242 --> 00:40:06,242 She said, yes, by the way. 1037 00:40:06,243 --> 00:40:08,080 - She said, yes? - Yes. 1038 00:40:11,087 --> 00:40:12,454 Come on. 1039 00:40:12,455 --> 00:40:13,289 - Thank you. Thank you. - Thank you, buddy. 1040 00:40:13,290 --> 00:40:14,693 - Good to see you. Thanks. - Awesome. 1041 00:40:14,694 --> 00:40:15,595 Very good. - Awesome, I'm glad. Thank you. 1042 00:40:15,696 --> 00:40:17,799 It's amazing in here. It's unbelievable. 1043 00:40:17,800 --> 00:40:19,503 - Awesome. Thank you. - Unbelievable. 1044 00:40:19,504 --> 00:40:20,638 Thanks, buddy. 1045 00:40:20,639 --> 00:40:21,773 Yeah, before when we went here, 1046 00:40:21,774 --> 00:40:24,379 it was kind of funeral home vibes. 1047 00:40:24,380 --> 00:40:26,282 And now it's bright and lively in there. 1048 00:40:26,283 --> 00:40:27,484 You know, everyone was excited. 1049 00:40:27,485 --> 00:40:29,489 - I'm so happy. - Thank you. Thank you. 1050 00:40:29,490 --> 00:40:30,892 The menu was great. 1051 00:40:30,893 --> 00:40:33,931 I had a salmon salad that was absolutely awesome. 1052 00:40:33,932 --> 00:40:37,070 Place looks phenomenal and the food's much better. 1053 00:40:37,071 --> 00:40:38,040 Thanks, buddy. 1054 00:40:38,174 --> 00:40:40,277 With things heading in the right direction 1055 00:40:40,278 --> 00:40:41,346 at In The Drink... 1056 00:40:41,347 --> 00:40:42,983 - Thank you so much. - Great job. 1057 00:40:42,984 --> 00:40:45,287 It's time for me to leave Jorge and his team. 1058 00:40:45,288 --> 00:40:46,791 Thank you. 1059 00:40:48,227 --> 00:40:49,864 Hey, you, come here. 1060 00:40:50,231 --> 00:40:51,433 Come here, come here. 1061 00:40:51,534 --> 00:40:53,037 Hey, I'm here to help. 1062 00:40:54,006 --> 00:40:55,273 Aww. 1063 00:40:55,274 --> 00:40:57,044 - You OK? - Yeah. 1064 00:40:59,116 --> 00:41:00,785 Thank you. Thanks, man. 1065 00:41:00,786 --> 00:41:02,588 It wasn't the best of starts, 1066 00:41:02,589 --> 00:41:03,724 but it certainly was a strong finish. 1067 00:41:03,725 --> 00:41:05,862 - Yes. - OK? The owner. 1068 00:41:05,863 --> 00:41:07,565 The owner, yes? - Let's go. 1069 00:41:07,566 --> 00:41:09,903 The owner. Thank you. - Good night. 1070 00:41:09,904 --> 00:41:11,272 Oh, boy. 1071 00:41:11,273 --> 00:41:12,909 Now I get the picture. 1072 00:41:12,910 --> 00:41:16,850 I get to see how you have to run the place. 1073 00:41:16,851 --> 00:41:21,026 I have to become better and do this way for life. 1074 00:41:23,631 --> 00:41:25,635 A new beginning. 1075 00:41:29,577 --> 00:41:31,547 What a week, honestly. 1076 00:41:31,548 --> 00:41:32,849 When I first got here, I couldn't believe 1077 00:41:32,850 --> 00:41:34,520 how a resident could be struggling 1078 00:41:34,521 --> 00:41:36,723 in such a beautiful location like this 1079 00:41:36,724 --> 00:41:38,594 in the middle of Wayne, but, honestly, 1080 00:41:38,595 --> 00:41:39,897 Jorge was so stuck in his ways 1081 00:41:39,898 --> 00:41:43,037 and refusing to listen to his staff. 1082 00:41:43,137 --> 00:41:46,108 It wasn't difficult to see the big issue here. 1083 00:41:46,109 --> 00:41:49,214 But if he can learn to trust his team, delegate, 1084 00:41:49,215 --> 00:41:52,555 and take advantage of this amazing surroundings, 1085 00:41:52,556 --> 00:41:55,427 I promise you, he can go from In The Drink 1086 00:41:55,428 --> 00:41:58,199 to a hole in one. 1087 00:41:58,200 --> 00:42:00,470 All right. Let's go. 1088 00:42:00,471 --> 00:42:02,141 Oh, man. 1089 00:42:02,142 --> 00:42:03,645 Jorge. 1090 00:42:04,747 --> 00:42:07,117 Oh, [bleep], [bleep]. 1091 00:42:09,891 --> 00:42:11,459 Ooh, [bleep]. 1092 00:42:13,330 --> 00:42:15,167 . 1093 00:42:15,869 --> 00:42:19,275 After just a few weeks of perfecting the new menu, 1094 00:42:19,276 --> 00:42:22,815 the dining room at In The Drink continues to be busy. 1095 00:42:22,816 --> 00:42:26,023 The new drinks cart is out every day raking in the money, 1096 00:42:26,123 --> 00:42:28,761 helping Jorge to start paying off his debts. 1097 00:42:28,762 --> 00:42:31,667 With Jorge taking a step back and Nadia as manager, 1098 00:42:31,668 --> 00:42:34,171 Carlos has enjoyed some well-earned days off 1099 00:42:34,172 --> 00:42:37,679 and has perfected all the recipes I've taught him. 1100 00:42:37,680 --> 00:42:39,750 Next time on "Kitchen Nightmares..." 1101 00:42:39,850 --> 00:42:41,854 Oh, look at this place. Smells like it's 1102 00:42:41,855 --> 00:42:43,991 Snoop Dogg's kitchen in here. What's going on? 1103 00:42:43,992 --> 00:42:45,528 Your brother's working his ass off. 1104 00:42:45,529 --> 00:42:46,963 Get the [bleep] out of here. 1105 00:42:46,964 --> 00:42:49,368 Gordon yells at me, I'm busting his balls right back. 1106 00:42:49,369 --> 00:42:50,638 I'm not--I'm not taking 1107 00:42:50,639 --> 00:42:51,641 from that [bleep] guy. - Nah, yeah. 1108 00:42:51,741 --> 00:42:55,080 Overall, we're close to $500,000 in the hole. 1109 00:42:55,081 --> 00:42:55,881 . 1110 00:42:55,882 --> 00:42:58,486 How long have they been in there? 1111 00:42:59,657 --> 00:43:01,527 Rot has set in! 1112 00:43:01,528 --> 00:43:02,862 Get the customers out of here, please. 1113 00:43:02,863 --> 00:43:04,900 We're shutting this place down now.