1 00:00:05,464 --> 00:00:08,591 Look at him, just sitting there doing paperwork. 2 00:00:08,592 --> 00:00:12,512 Eating toast like he didn't just fire his best friend. 3 00:00:12,513 --> 00:00:15,474 - Someone needs to talk to him. - Yeah, they do. 4 00:00:19,603 --> 00:00:20,604 So are you gonna? 5 00:00:21,855 --> 00:00:22,939 I thought you were gonna. 6 00:00:22,940 --> 00:00:24,565 Well, I'm his brother-in-law. 7 00:00:24,566 --> 00:00:27,610 I can't be the one to tell him he made a massive mistake firing Hen. 8 00:00:27,611 --> 00:00:28,861 I'm Hen's new work husband. 9 00:00:28,862 --> 00:00:31,114 I can't tell her ex-work husband I side with her. 10 00:00:31,615 --> 00:00:33,742 Even if what he did was warranted. 11 00:00:35,077 --> 00:00:36,078 Warranted? 12 00:00:37,454 --> 00:00:39,247 So you're not on Hen's side. You're on his. 13 00:00:39,248 --> 00:00:40,831 You're on the side of the firing squad. 14 00:00:40,832 --> 00:00:43,167 He banished her because she's sick. 15 00:00:43,168 --> 00:00:44,418 Because she lied. 16 00:00:44,419 --> 00:00:47,380 She spent months hiding her symptoms from him, from us. 17 00:00:47,381 --> 00:00:48,548 Well, maybe she was scared. 18 00:00:48,549 --> 00:00:53,302 Did he go a little far? Yeah. But that's just chain of command. 19 00:00:53,303 --> 00:00:57,098 Oh, my God. You and chain of command. "Yes, sir. Eddie, sir." 20 00:00:57,099 --> 00:01:00,602 - We're a paramilitary organization. - So is the Mob, what's your point? 21 00:01:01,436 --> 00:01:03,689 You know what? [sighs] You're right. 22 00:01:05,107 --> 00:01:06,857 I am, thank you for noticing. 23 00:01:06,858 --> 00:01:08,317 You're welcome. 24 00:01:08,318 --> 00:01:10,361 And because you stated it so well, 25 00:01:10,362 --> 00:01:12,196 I think you should be the one to talk to Chim. 26 00:01:12,197 --> 00:01:14,783 - Okay, I'm not gonna talk to him. - [Athena] Where is he? 27 00:01:16,034 --> 00:01:17,160 [Buck] Uh... 28 00:01:17,869 --> 00:01:18,870 Just... 29 00:01:26,712 --> 00:01:27,838 [Athena] How's your breakfast? 30 00:01:28,964 --> 00:01:30,465 I hope you don't choke on it. 31 00:01:31,174 --> 00:01:32,883 I take it you spoke with Hen? 32 00:01:32,884 --> 00:01:36,512 Yes, I like to get information before I react. 33 00:01:36,513 --> 00:01:37,847 I find it useful. 34 00:01:37,848 --> 00:01:39,223 She could've died, Athena, 35 00:01:39,224 --> 00:01:41,642 and she risked everybody's life doing that. 36 00:01:41,643 --> 00:01:43,269 That was the information I was reacting to. 37 00:01:43,270 --> 00:01:44,478 She should've told me the truth. 38 00:01:44,479 --> 00:01:46,272 So you kick her when she's down? 39 00:01:46,273 --> 00:01:50,985 This house is supposed to be a family. You tossed her out of it. 40 00:01:50,986 --> 00:01:52,112 You're right, I know. 41 00:01:52,904 --> 00:01:54,573 - You do? - Of course I do. 42 00:01:57,159 --> 00:01:58,660 Hen really hates me, huh? 43 00:02:00,203 --> 00:02:01,913 You need to fix this. 44 00:02:03,457 --> 00:02:06,709 I know. [inhales deeply] How do I fix it? 45 00:02:06,710 --> 00:02:09,545 Families have squabbles. Just ask my mother. 46 00:02:09,546 --> 00:02:11,881 Now, if you wait too long, they turn into a grudge, 47 00:02:11,882 --> 00:02:13,508 and that's harder to fix. 48 00:02:14,259 --> 00:02:15,969 Yeah, just ask my father. 49 00:02:17,346 --> 00:02:20,223 And you're right... [sighs] ...I'll talk to her. 50 00:02:20,807 --> 00:02:21,974 Good man, Chim. 51 00:02:21,975 --> 00:02:25,687 Nothing about this is irreconcilable. 52 00:02:28,398 --> 00:02:30,900 On the grounds of irreconcilable differences, 53 00:02:30,901 --> 00:02:34,404 the court hereby orders the dissolution of this marriage. 54 00:02:34,988 --> 00:02:38,532 All marital assets shall be divided equally, 55 00:02:38,533 --> 00:02:43,204 with the exception of the LLC established prior to the marriage, 56 00:02:43,205 --> 00:02:46,916 which shall remain the defendant's separate property. 57 00:02:46,917 --> 00:02:48,126 So ordered. 58 00:02:50,045 --> 00:02:52,005 [lawyer] Congratulations, Mr. Montridge. 59 00:02:53,799 --> 00:02:55,342 He got everything. The, uh... 60 00:02:55,842 --> 00:03:00,513 The art, the house in Aspen, even the car he gave me for my birthday. 61 00:03:00,514 --> 00:03:01,847 I'm sorry, Dina. 62 00:03:01,848 --> 00:03:06,228 He said we were partners. It's supposed to be 50-50. 63 00:03:07,312 --> 00:03:08,313 Dina. 64 00:03:09,147 --> 00:03:11,066 Dina. Dina, wait. 65 00:03:17,948 --> 00:03:20,200 Asher, that is not your car. 66 00:03:20,867 --> 00:03:24,620 And that is the first thing she's been right about in 30 years. 67 00:03:24,621 --> 00:03:26,456 - [legal team laughs] - Correct, Ms. Montridge. 68 00:03:27,040 --> 00:03:32,253 That car belongs to the LLC, which I like to call Ladies Lose in Court. 69 00:03:32,254 --> 00:03:33,797 - [all laughing] - Oh! [laughs] 70 00:03:34,464 --> 00:03:35,507 You're all crooks. 71 00:03:37,259 --> 00:03:39,218 Gentlemen, cigars and drinks are on me, 72 00:03:39,219 --> 00:03:42,013 and if you're lucky, I'll even let you take a ride in my... 73 00:03:43,598 --> 00:03:45,141 My car! 74 00:03:45,142 --> 00:03:46,643 [tires squeal] 75 00:03:51,273 --> 00:03:52,774 - Here's your car, sir. - Thank you. 76 00:03:53,733 --> 00:03:56,235 - Get out of here. - Whoa, whoa, what are you doing? 77 00:03:56,236 --> 00:03:59,406 - No, no, no! - [man] Come back with my car! 78 00:04:02,492 --> 00:04:04,660 {\an8}911, what's your emergency? 79 00:04:04,661 --> 00:04:06,745 {\an8}[Asher] A crazy woman stole my Maserati. 80 00:04:06,746 --> 00:04:07,830 {\an8}Do you have a description? 81 00:04:07,831 --> 00:04:12,668 {\an8}The car, silver, primo condition. The woman, less so, my ex-wife Dina. 82 00:04:12,669 --> 00:04:14,795 {\an8}She's driving up Coldwater just past the 101. 83 00:04:14,796 --> 00:04:15,963 {\an8}[horn honks] 84 00:04:15,964 --> 00:04:18,299 {\an8}- Sir, are you following her? - She took my car! 85 00:04:18,300 --> 00:04:22,052 {\an8}[stammers] If she's in your car, then whose car are you in? 86 00:04:22,053 --> 00:04:23,512 {\an8}Um... 87 00:04:23,513 --> 00:04:25,181 {\an8}[Maddie] 727-L-30, 88 00:04:25,182 --> 00:04:28,601 {\an8}I have a report of a stolen Maserati northbound on Coldwater Canyon. 89 00:04:28,602 --> 00:04:32,313 {\an8}Dispatch, this is 727-L-30. I'm in pursuit. 90 00:04:32,314 --> 00:04:35,399 {\an8}Be advised the caller reporting the theft is also in pursuit, 91 00:04:35,400 --> 00:04:37,443 {\an8}also in a stolen vehicle. 92 00:04:37,444 --> 00:04:41,113 {\an8}- Sir, are you still there? - Uh, yeah. Damn it, I lost her. Hold on. 93 00:04:41,114 --> 00:04:42,656 {\an8}[phone rings] 94 00:04:42,657 --> 00:04:46,327 {\an8}- Oh. Miss me already? - This isn't a joke, Dina. I called 9-1-1. 95 00:04:46,328 --> 00:04:48,455 {\an8}- You're bluffing. - I'm merging. 96 00:04:49,080 --> 00:04:52,875 {\an8}Hello, 911 operator. Will you talk some sense into the missus? 97 00:04:52,876 --> 00:04:55,836 {\an8}Ex-missus. He tell you he stole my car? 98 00:04:55,837 --> 00:04:58,297 {\an8}Wait, I... I thought you stole his car. 99 00:04:58,298 --> 00:05:01,175 {\an8}Half, you putz. I want half. I earned it. 100 00:05:01,176 --> 00:05:02,510 {\an8}Okay, may-maybe we save this 101 00:05:02,511 --> 00:05:04,678 {\an8}for when we're both not driving 60 miles an hour. 102 00:05:04,679 --> 00:05:06,388 {\an8}Does your attorney do criminal law? 103 00:05:06,389 --> 00:05:08,265 {\an8}I mean, I'm not sure he actually does marital law, 104 00:05:08,266 --> 00:05:10,935 {\an8}but maybe he can give you a discount because you're gonna need it. 105 00:05:10,936 --> 00:05:12,311 {\an8}[siren chirps] 106 00:05:12,312 --> 00:05:15,105 {\an8}- [Dina] I'm hanging up now. - [Asher] Not if I hang up on you first. 107 00:05:15,106 --> 00:05:17,901 {\an8}- [sighs] - [siren wailing] 108 00:05:29,955 --> 00:05:31,747 {\an8}Ma'am, is this your car? 109 00:05:31,748 --> 00:05:33,207 {\an8}It's half mine. 110 00:05:33,208 --> 00:05:34,876 {\an8}- Excuse me? - [Asher] She's lying. 111 00:05:35,836 --> 00:05:38,838 {\an8}- Sir, please step back. - Officer, this is grand theft auto. 112 00:05:38,839 --> 00:05:40,339 {\an8}He's a fraud, Officer. 113 00:05:40,340 --> 00:05:43,217 {\an8}- He's been hiding assets in his LLC. - Hey! 114 00:05:43,218 --> 00:05:44,469 {\an8}Sir, step back! 115 00:05:45,679 --> 00:05:47,472 {\an8}Where did you get that car? 116 00:05:48,974 --> 00:05:51,058 {\an8}Hey! Hey! 117 00:05:51,059 --> 00:05:52,893 {\an8}[tires squeal] 118 00:05:52,894 --> 00:05:55,313 {\an8}You got to be kidding me. 119 00:05:57,023 --> 00:05:58,733 {\an8}Don't even think about it. 120 00:06:16,543 --> 00:06:20,422 {\an8}Dispatch, 727-L-30. I have no visual on the suspect. 121 00:06:21,381 --> 00:06:22,799 {\an8}I repeat, I have no vi... 122 00:06:30,432 --> 00:06:33,267 {\an8}Dispatch, get me Fire and Medical at Sheldon and Arleta. 123 00:06:33,268 --> 00:06:35,145 {\an8}[horns honking] 124 00:06:37,606 --> 00:06:40,859 {\an8}[drivers shouting] 125 00:06:44,070 --> 00:06:46,280 {\an8}- Are you okay? Get to the curb. - Yeah, yeah, I'm okay. 126 00:06:46,281 --> 00:06:48,241 {\an8}- She came out of nowhere. - Dina? 127 00:06:49,367 --> 00:06:50,410 {\an8}Dina! 128 00:06:51,745 --> 00:06:52,746 {\an8}Oh, my God. 129 00:06:53,538 --> 00:06:54,914 {\an8}[Dina] Help! 130 00:06:55,582 --> 00:06:57,334 {\an8}Please help me! 131 00:06:58,710 --> 00:06:59,753 {\an8}Help! 132 00:07:01,504 --> 00:07:02,547 {\an8}Help! 133 00:07:05,884 --> 00:07:06,885 {\an8}[whimpers] 134 00:07:07,594 --> 00:07:08,802 {\an8}Help is on the way. 135 00:07:08,803 --> 00:07:11,848 {\an8}[sirens wailing in the distance] 136 00:07:13,600 --> 00:07:15,976 {\an8}Appreciate your concern, but, people, stay next to your car. 137 00:07:15,977 --> 00:07:17,979 {\an8}Stay back, all right? Stand clear. 138 00:07:18,772 --> 00:07:20,689 {\an8}- Buck, jaws. We're gonna need 'em. - [Buck] Yeah. 139 00:07:20,690 --> 00:07:22,024 {\an8}Looks like Fast and the Furious. 140 00:07:22,025 --> 00:07:23,233 {\an8}Yeah, she was that. 141 00:07:23,234 --> 00:07:25,569 {\an8}All right, she's conscious but trapped. 142 00:07:25,570 --> 00:07:28,572 {\an8}I think the car must have spun out before hitting the truck, 143 00:07:28,573 --> 00:07:29,698 {\an8}and that's how she ended up... 144 00:07:29,699 --> 00:07:33,243 {\an8}No, over here. Luckily, she got thrown into the back seat. 145 00:07:33,244 --> 00:07:34,995 {\an8}How does anyone survive something like that? 146 00:07:34,996 --> 00:07:36,080 {\an8}[Chim] A miracle. 147 00:07:36,081 --> 00:07:39,709 {\an8}All right, I want both vehicles stabilized. Chocks and cribbing. 148 00:07:40,960 --> 00:07:42,712 {\an8}[Eddie] Ma'am, LAFD! 149 00:07:43,296 --> 00:07:45,089 {\an8}Can you tell me your name and where you are? 150 00:07:45,090 --> 00:07:46,674 Dina Montridge. 151 00:07:46,675 --> 00:07:51,429 I-I-I'm in the back of my car, which should legally belong to me. 152 00:07:52,389 --> 00:07:53,472 At least half of it. 153 00:07:53,473 --> 00:07:55,265 Okay, can you move your toes? 154 00:07:55,266 --> 00:07:56,809 [Dina] It's tight, but yeah. 155 00:07:56,810 --> 00:07:58,435 [Eddie] All right, we'll fix that for you. 156 00:07:58,436 --> 00:08:00,145 I'm okay to extricate if you are. 157 00:08:00,146 --> 00:08:02,022 [Chim] This metal's barely holding up. 158 00:08:02,023 --> 00:08:04,483 If we use the jaws, it might compromise it even more. 159 00:08:04,484 --> 00:08:06,360 We can't get through the roof until we move this truck. 160 00:08:06,361 --> 00:08:09,531 [Buck] Uh, hey, Cap, what about this? [grunts] 161 00:08:10,156 --> 00:08:11,950 We can pull her out through the trunk. 162 00:08:12,450 --> 00:08:14,284 All right, I need a Sawzall and a gurney! 163 00:08:14,285 --> 00:08:15,286 I'm on it. 164 00:08:22,836 --> 00:08:24,295 [saw whirring] 165 00:08:25,922 --> 00:08:27,673 [Buck] Okay, almost there. 166 00:08:27,674 --> 00:08:29,633 [grunts] Okay, done! 167 00:08:29,634 --> 00:08:31,469 [grunts] Here, take this. 168 00:08:32,303 --> 00:08:34,931 Okay, ma'am, keep your eyes closed. We got you. 169 00:08:35,724 --> 00:08:37,725 Okay, if I can get your hand? 170 00:08:37,726 --> 00:08:39,768 - Ow. Ah. - [Buck] Yeah, we got you, we got you. 171 00:08:39,769 --> 00:08:41,061 Eddie. 172 00:08:41,062 --> 00:08:42,480 [Dina groaning] 173 00:08:44,190 --> 00:08:45,191 [Buck] There you go. 174 00:08:46,651 --> 00:08:47,944 [Chim] Nice and easy. 175 00:08:53,908 --> 00:08:55,784 Oh, my God. My baby! 176 00:08:55,785 --> 00:08:57,453 Sir, she's gonna be okay. Just give her some space. 177 00:08:57,454 --> 00:08:58,620 I meant the car. 178 00:08:58,621 --> 00:09:01,290 Let's talk about the other car, the one you stole. 179 00:09:01,291 --> 00:09:02,417 What? 180 00:09:05,920 --> 00:09:07,296 How are you feeling, Dina? 181 00:09:07,297 --> 00:09:09,173 Better now that I got my half. 182 00:09:09,174 --> 00:09:11,550 I think you might have gotten the wrong half. 183 00:09:11,551 --> 00:09:13,052 It's okay with me. 184 00:09:13,053 --> 00:09:15,262 You'll be hearing from my lawyers! 185 00:09:15,263 --> 00:09:17,890 Well, I think you might need some new ones, 186 00:09:17,891 --> 00:09:19,601 the criminal kind. 187 00:09:21,478 --> 00:09:22,937 Okay, get her in. 188 00:09:26,566 --> 00:09:28,776 I know. I know. I'll talk to Hen. 189 00:09:28,777 --> 00:09:32,072 Soon. Before it turns into this. 190 00:09:38,036 --> 00:09:39,119 [Sue] Good morning, folks. 191 00:09:39,120 --> 00:09:41,872 I appreciate you coming in a little early for your shift. 192 00:09:41,873 --> 00:09:44,625 You may have heard that we have someone new joining our team. 193 00:09:44,626 --> 00:09:47,795 Someone highly trained with a deep well of knowledge, 194 00:09:47,796 --> 00:09:49,588 and lightning fast on phones... 195 00:09:49,589 --> 00:09:50,924 And that someone... 196 00:09:52,300 --> 00:09:53,717 is not me. 197 00:09:53,718 --> 00:09:57,472 I'm Preston. Your new dispatcher's name is Sara. 198 00:09:58,431 --> 00:09:59,515 [chimes] 199 00:09:59,516 --> 00:10:02,226 Sentiment Analyzing Response Automation. 200 00:10:02,227 --> 00:10:04,561 A sophisticated AI that triages calls, 201 00:10:04,562 --> 00:10:08,357 cuts response times, and saves frontline resources. 202 00:10:08,358 --> 00:10:10,067 We're being replaced with AI. 203 00:10:10,068 --> 00:10:11,778 [Sue] Now, folks, I was skeptical too. 204 00:10:12,362 --> 00:10:14,614 But I was also skeptical of CAD. 205 00:10:15,365 --> 00:10:16,407 And cell phones. 206 00:10:17,242 --> 00:10:20,203 Show of hands, who's used AI to look up a recipe? 207 00:10:21,162 --> 00:10:23,163 Or punch up an email? 208 00:10:23,164 --> 00:10:25,375 Get some peace of mind about that weird mole? 209 00:10:25,875 --> 00:10:27,459 It was a skin tag, and I'm fine. 210 00:10:27,460 --> 00:10:29,087 [Preston] How about a selfie filter? 211 00:10:30,588 --> 00:10:31,964 It's different. 212 00:10:31,965 --> 00:10:33,507 S-Sorry, what was that? 213 00:10:33,508 --> 00:10:34,926 [clears throat] I just said that it's... it's different. 214 00:10:35,844 --> 00:10:38,470 When we talk to people, they're at their most vulnerable. 215 00:10:38,471 --> 00:10:42,432 It can't replace us because it can't fake empathy. 216 00:10:42,433 --> 00:10:46,770 Well, we trained Sara on 100,000 calls in this dispatch center 217 00:10:46,771 --> 00:10:50,983 to read stress levels and mirror the most empathetic voice possible. 218 00:10:50,984 --> 00:10:52,819 Sara, say hello. 219 00:10:53,570 --> 00:10:56,239 - [chimes] - [Sara] 911, what's your emergency? 220 00:10:58,741 --> 00:11:00,659 Why does that sound like me? 221 00:11:00,660 --> 00:11:04,663 My data analysis says your pitch, inflection, and warm, rich timbre 222 00:11:04,664 --> 00:11:06,790 are ideal for crisis management. 223 00:11:06,791 --> 00:11:09,334 So it is me? 224 00:11:09,335 --> 00:11:12,213 Well, she's like you, but better. 225 00:11:12,797 --> 00:11:18,927 In real time, Sara integrates call logs, RMS, IoT scans, body cams, 226 00:11:18,928 --> 00:11:20,805 and she speaks 50 languages. 227 00:11:21,806 --> 00:11:24,975 [Sara speaking Spanish] 228 00:11:24,976 --> 00:11:26,685 [Sara speaking German] 229 00:11:26,686 --> 00:11:28,896 [Sara speaking Japanese] 230 00:11:28,897 --> 00:11:31,440 She also never gets burnt out or calls in sick. 231 00:11:31,441 --> 00:11:35,277 So we're just gonna set my clone loose with no oversight? 232 00:11:35,278 --> 00:11:36,361 [Sue] Well, how about this? 233 00:11:36,362 --> 00:11:41,700 You spend a shift listening to her calls, ride shotgun, and if something feels off, 234 00:11:41,701 --> 00:11:42,784 pump the brakes. 235 00:11:42,785 --> 00:11:46,288 - Sound good? - It's hard to pump the brakes in shotgun. 236 00:11:46,289 --> 00:11:48,583 [Preston chuckles] Funny, I think you two are gonna get along. 237 00:11:49,626 --> 00:11:50,876 Right, Sara? 238 00:11:50,877 --> 00:11:52,921 [Sara] Oh, Maddie, I can't wait. 239 00:11:55,924 --> 00:11:57,174 Yeah, me neither. 240 00:11:57,175 --> 00:11:58,218 [knocking on door] 241 00:11:59,010 --> 00:12:03,472 [Chim] It's an olive branch. A whole olive basket, in fact. 242 00:12:03,473 --> 00:12:07,143 Because nothing says "I'm sorry I fired you" like tapenade? 243 00:12:08,186 --> 00:12:09,270 There's cookies too. 244 00:12:14,651 --> 00:12:15,734 [softly] Thanks. 245 00:12:15,735 --> 00:12:17,028 [sighs] 246 00:12:20,365 --> 00:12:21,366 Go on. 247 00:12:23,743 --> 00:12:24,744 I'm so sorry. 248 00:12:26,037 --> 00:12:27,247 I know I screwed up. 249 00:12:28,790 --> 00:12:32,417 When I saw you go down like that and I found out you were sick for months, 250 00:12:32,418 --> 00:12:33,878 it scared the hell out of me. 251 00:12:34,712 --> 00:12:37,257 And I reacted badly. 252 00:12:38,174 --> 00:12:42,512 I woke up in a hospital room and had no idea how I got there. 253 00:12:43,471 --> 00:12:46,265 You weren't the only one who was scared, Chim. 254 00:12:46,266 --> 00:12:48,642 [sighs] Well, I just wish you would've told me. 255 00:12:48,643 --> 00:12:51,061 Well, I didn't want to put you in an awkward position. 256 00:12:51,062 --> 00:12:52,729 You're the captain now. 257 00:12:52,730 --> 00:12:55,316 Oh, come on, Hen. I'm still your best friend. 258 00:12:55,900 --> 00:12:59,153 You... You tell me that you killed somebody, I'm out looking for a shovel. 259 00:12:59,654 --> 00:13:01,531 It's still like that, right? 260 00:13:03,491 --> 00:13:04,617 [sighs] 261 00:13:05,660 --> 00:13:06,744 I'm so sorry. 262 00:13:09,872 --> 00:13:11,040 Me too. 263 00:13:11,833 --> 00:13:14,335 [inhales, exhales heavily] 264 00:13:18,589 --> 00:13:19,590 [sighs] 265 00:13:21,634 --> 00:13:23,677 [both chuckling] 266 00:13:23,678 --> 00:13:25,555 [sniffles] 267 00:13:27,098 --> 00:13:33,395 [chuckles] I'm so glad that's out in the open. I hated keeping it a secret. 268 00:13:33,396 --> 00:13:35,814 [sighs] I can't believe you had to go through this 269 00:13:35,815 --> 00:13:38,275 all on your own this entire time. 270 00:13:38,276 --> 00:13:40,861 I mean, do you even know what this is? 271 00:13:40,862 --> 00:13:44,489 Not yet. Um, I have an appointment with a specialist. 272 00:13:44,490 --> 00:13:48,452 I mean, I'm sure he's gonna wanna make me take a million more tests. 273 00:13:48,453 --> 00:13:51,372 But I promise you, I won't let that impact you guys. 274 00:13:52,498 --> 00:13:55,250 I'll make sure to keep all my appointments on our off days. 275 00:13:55,251 --> 00:13:57,711 You guys will not have to cover for me. 276 00:13:57,712 --> 00:14:01,423 Hen, you can't come to work. 277 00:14:01,424 --> 00:14:02,925 Not yet anyway. 278 00:14:03,885 --> 00:14:08,014 [chuckles] You-You know, you're not fit for duty, not right now. 279 00:14:10,641 --> 00:14:11,642 I'm unfit? 280 00:14:13,603 --> 00:14:17,272 I'm not the one who's out here firing people and then taking it back. 281 00:14:17,273 --> 00:14:19,692 It's not like I did all this for fun, Hen. 282 00:14:20,526 --> 00:14:21,985 When you're in the captain's seat, 283 00:14:21,986 --> 00:14:23,820 you gotta make some really tough decisions. 284 00:14:23,821 --> 00:14:26,656 Do not talk to me as if I haven't sat in that seat. 285 00:14:26,657 --> 00:14:28,617 I know what it's like to make those decisions. 286 00:14:28,618 --> 00:14:32,079 Who lied to everyone and put their lives at risk while you were interim captain? 287 00:14:32,080 --> 00:14:33,789 Maybe they didn't feel like they had to lie to me 288 00:14:33,790 --> 00:14:35,415 when I was interim captain. 289 00:14:35,416 --> 00:14:37,876 Maybe they could trust me to think clearly. 290 00:14:37,877 --> 00:14:39,878 So now I'm the one who's not thinking clearly? 291 00:14:39,879 --> 00:14:42,089 Hen, you're the one who kept the mysterious illness 292 00:14:42,090 --> 00:14:43,840 - from everybody for months. - It's not mysterious. 293 00:14:43,841 --> 00:14:47,928 You don't know what it is, Hen. By definition, that is mysterious. 294 00:14:47,929 --> 00:14:49,930 Come on, you could've come from outer space 295 00:14:49,931 --> 00:14:51,556 with some kind of killer virus. 296 00:14:51,557 --> 00:14:54,684 - You sound unhinged. - B-Because you're making me feel that way. 297 00:14:54,685 --> 00:14:58,397 Come on. You deceive everybody, and what, now I'm the bad guy? 298 00:14:59,732 --> 00:15:00,733 [gasps] 299 00:15:06,322 --> 00:15:07,615 You're not the bad guy. 300 00:15:08,491 --> 00:15:10,618 You're just a bad captain. 301 00:15:13,579 --> 00:15:16,415 Well, then I guess it's a good thing that I already fired you. 302 00:15:26,551 --> 00:15:27,926 So how does this work? 303 00:15:27,927 --> 00:15:32,305 Just push enter and Sara takes the wheel. 304 00:15:32,306 --> 00:15:35,475 Any calls she can't handle, she'll kick to my guy Josh. 305 00:15:35,476 --> 00:15:37,477 Copy that, guy. 306 00:15:37,478 --> 00:15:41,148 And every call she handles herself saves us time and money. 307 00:15:41,149 --> 00:15:43,733 - We'll keep a tally. - Um, you mean a scoreboard. 308 00:15:43,734 --> 00:15:45,819 So, basically, I do nothing? 309 00:15:45,820 --> 00:15:47,696 If you hear a mistake, chime in. 310 00:15:47,697 --> 00:15:49,531 The algorithm will learn and adapt. 311 00:15:49,532 --> 00:15:52,118 But ideally, I'm doing nothing. 312 00:15:52,952 --> 00:15:55,288 [Preston] You're blazing a trail for a better tomorrow. 313 00:15:56,080 --> 00:15:57,206 [chimes] 314 00:16:01,294 --> 00:16:04,004 She may sound like you, but nobody's better. 315 00:16:04,005 --> 00:16:05,922 I guess we'll find out. 316 00:16:05,923 --> 00:16:07,382 [phone rings] 317 00:16:07,383 --> 00:16:09,467 [Sara] 911, what's your emergency? 318 00:16:09,468 --> 00:16:11,678 [caller 1] I crashed my car on the 405. 319 00:16:11,679 --> 00:16:14,931 [Sara] I see your location. Sir, can you open your door? 320 00:16:14,932 --> 00:16:17,184 [caller 1] No. Oh, God, no. 321 00:16:17,185 --> 00:16:19,978 [Sara] Deep breaths. I'm routing you to Josh. 322 00:16:19,979 --> 00:16:22,273 Sir, I've got you. We're gonna get you help. 323 00:16:24,025 --> 00:16:26,693 - Okay, not entirely dystopian. - [phone rings] 324 00:16:26,694 --> 00:16:28,737 [Sara] 911, what's your emergency? 325 00:16:28,738 --> 00:16:30,280 [caller 2] I got a broken sprinkler head. 326 00:16:30,281 --> 00:16:31,991 [Sara] I'm routing you to DWP. 327 00:16:32,491 --> 00:16:33,909 911, what's your emergency? 328 00:16:33,910 --> 00:16:36,161 [caller 3] I just got home and it looks like someone broke into my house-- 329 00:16:36,162 --> 00:16:37,329 [Sara] Don't go inside. 330 00:16:37,330 --> 00:16:39,498 I'm dispatching PD and routing you to Josh. 331 00:16:40,791 --> 00:16:42,959 911, what's your emergency? 332 00:16:42,960 --> 00:16:45,295 [caller 4] That damn dog won't stop barking. 333 00:16:45,296 --> 00:16:47,422 [Sara] Sir, is this Mr. Ferraro? 334 00:16:47,423 --> 00:16:49,883 - [caller 4] Who's asking? - Hi, Mr. Ferraro. 335 00:16:49,884 --> 00:16:53,011 [Sara] I'm Sara, and I see you've called 18 times this week. 336 00:16:53,012 --> 00:16:55,180 Are you sure you want to send PD resources, 337 00:16:55,181 --> 00:16:57,641 or would you like a link to purchase earplugs? 338 00:16:57,642 --> 00:16:59,602 [caller 4] Well, earplugs, I guess. 339 00:17:00,436 --> 00:17:02,145 Damn it, that's genius. 340 00:17:02,146 --> 00:17:03,230 [Sara] Thank you. 341 00:17:03,231 --> 00:17:04,356 Dispatching EMS... 342 00:17:04,357 --> 00:17:05,649 911, what's your emergency? 343 00:17:05,650 --> 00:17:07,193 Thank you. Routing you to Josh. 344 00:17:08,236 --> 00:17:12,614 911, what's your emergency? 345 00:17:12,615 --> 00:17:15,116 - [caller 5] There's a bird in my house. - [caller 6] A guy took my purse. 346 00:17:15,117 --> 00:17:16,284 [caller 7] My kid bit a guy. 347 00:17:16,285 --> 00:17:18,371 [Sara] 911, what's your emergency? 348 00:17:20,790 --> 00:17:22,207 How we doing? 349 00:17:22,208 --> 00:17:26,211 - Looking at early retirement. - [Sara] 911, what's your emergency? 350 00:17:26,212 --> 00:17:28,964 [caller 8] Yeah, I'm at the mall. Feeling kind of sleepy. 351 00:17:28,965 --> 00:17:31,091 [Sara] Get out. Get out of the mall now. 352 00:17:31,092 --> 00:17:32,717 [caller 8] Uh, for real? 353 00:17:32,718 --> 00:17:35,220 Sara, why are you telling her to evacuate? 354 00:17:35,221 --> 00:17:36,513 One symptom? 355 00:17:36,514 --> 00:17:38,974 [Sara] Because, Maddie, there's a gas leak in the building. 356 00:17:38,975 --> 00:17:42,227 Whoa. You have no way of knowing that from what your caller said. 357 00:17:42,228 --> 00:17:46,147 [Sara] True, but I've collated 12 other calls from Great Hills Mall 358 00:17:46,148 --> 00:17:49,235 with a constellation of symptoms pointing to natural gas exposure. 359 00:17:50,236 --> 00:17:53,113 Honey, please get to fresh air in an orderly fashion. 360 00:17:53,114 --> 00:17:57,826 I've dispatched LAFD, the gas company, and a full hazmat response. 361 00:17:57,827 --> 00:18:01,205 - [caller 8] Oh, my God. You saved my life. - [Sara] You're very welcome. 362 00:18:02,456 --> 00:18:04,708 - She collated. - I can't collate. 363 00:18:04,709 --> 00:18:07,211 [Sara] 911, what's your emergency? 364 00:18:09,797 --> 00:18:12,800 - [Muzak, PA announcement over speakers] - [shopper breathing heavily] 365 00:18:23,561 --> 00:18:25,271 Hi, need a hand? 366 00:18:26,147 --> 00:18:27,148 Uh, yeah. 367 00:18:28,232 --> 00:18:30,067 - Uh, mustard. - Look behind you. 368 00:18:30,818 --> 00:18:32,569 [heartbeat thumping] 369 00:18:32,570 --> 00:18:35,448 [breathing heavily] Of course. Thank you. 370 00:18:39,118 --> 00:18:40,577 It's a lot of mustard. 371 00:18:40,578 --> 00:18:45,915 [worker] We have honey mustard, classic yellow, honey Dijon, honey ranch, 372 00:18:45,916 --> 00:18:47,125 rancho nacho, southwestern style, 373 00:18:47,126 --> 00:18:49,836 tangy yellow, spicy brown, whole grain, German mustard, honey mustard, 374 00:18:49,837 --> 00:18:51,504 Chinese, American, French, English... 375 00:18:51,505 --> 00:18:53,715 [breathing heavily] 376 00:18:53,716 --> 00:18:56,009 - [heartbeat thumping] - [shouts] 377 00:18:56,010 --> 00:18:57,886 Hey! Hey! Whoa, whoa, whoa! 378 00:18:57,887 --> 00:18:59,429 - Stop, stop, stop! Stop! - Who the hell are you? 379 00:18:59,430 --> 00:19:01,014 What's the problem? 380 00:19:01,015 --> 00:19:02,349 [security yelps] 381 00:19:02,350 --> 00:19:04,517 - Who the hell are you? - Stop, stop, stop! 382 00:19:04,518 --> 00:19:05,978 [both grunting] 383 00:19:10,066 --> 00:19:11,484 [Maddie] 384 00:19:13,277 --> 00:19:14,695 {\an8}- [people screaming] - [gunshot] 385 00:19:16,322 --> 00:19:18,324 [sirens blaring] 386 00:19:24,622 --> 00:19:26,373 Athena, what do we got? 387 00:19:26,374 --> 00:19:29,876 Shooter swiped the security guard's gun, shot him in the chest. 388 00:19:29,877 --> 00:19:31,962 - Robbery. - No. Mental health crises. 389 00:19:32,546 --> 00:19:34,547 The man's on a hair trigger. 390 00:19:34,548 --> 00:19:38,468 The shoppers and employees made it out, but the guard's still in there with him. 391 00:19:38,469 --> 00:19:40,887 - What do we know about this guy? - [therapist] Benjamin Cowan. 392 00:19:40,888 --> 00:19:43,264 - He's a vet. - [Athena] Alex Doyle. 393 00:19:43,265 --> 00:19:46,017 She's with the LAPD SMART team. 394 00:19:46,018 --> 00:19:48,603 A System-wide Mental Assessment Response Team. 395 00:19:48,604 --> 00:19:51,440 - A cop therapist. Interesting. - You said this guy's a vet? 396 00:19:52,400 --> 00:19:57,445 Unit Supply Specialist in 92Y, suffered a TBI in a raid outside Baghdad, 397 00:19:57,446 --> 00:20:00,782 medevaced to Landstuhl, Germany, discharged shortly thereafter. 398 00:20:00,783 --> 00:20:02,826 It says he currently lives with his mother. 399 00:20:02,827 --> 00:20:04,202 Yeah, we're tracking her down. 400 00:20:04,203 --> 00:20:06,037 Supply Specialist. No, that's gotta be wrong. 401 00:20:06,038 --> 00:20:09,375 If he was supply, he wouldn't have been in combat or sent to Landstuhl. 402 00:20:10,292 --> 00:20:12,336 Eddie's a vet too. Army medic. 403 00:20:13,421 --> 00:20:15,172 Be game for a consultation. 404 00:20:18,634 --> 00:20:20,093 Yeah, this guy's got SERE training. 405 00:20:20,094 --> 00:20:23,346 He's fluent in Arabic, stationed in the green zone. 406 00:20:23,347 --> 00:20:26,183 It says supply, but I think he might've been intelligence. 407 00:20:27,017 --> 00:20:28,601 Like a spy? 408 00:20:28,602 --> 00:20:29,894 More like undercover. 409 00:20:29,895 --> 00:20:32,856 - Maybe he thinks he still is. - He could be disassociating. 410 00:20:32,857 --> 00:20:36,276 It's not uncommon for someone with PTSD to have flashbacks. 411 00:20:36,277 --> 00:20:39,487 Stress, loud noises, crowds, any one of those could've triggered him. 412 00:20:39,488 --> 00:20:41,991 But how do you pull someone out of a delusion like that? 413 00:20:42,658 --> 00:20:45,244 You don't. You walk into it with them. 414 00:20:49,331 --> 00:20:50,666 [Doyle] He killed the lights. 415 00:20:51,250 --> 00:20:52,668 He's giving himself cover. 416 00:20:55,254 --> 00:20:56,922 Sergeant Cowan. 417 00:21:00,176 --> 00:21:01,844 We're coming in. 418 00:21:10,269 --> 00:21:11,520 [Benjamin] Don't move! 419 00:21:14,398 --> 00:21:15,691 At ease, soldier. 420 00:21:16,901 --> 00:21:19,277 We're an extraction unit here to pull you out. 421 00:21:19,278 --> 00:21:22,363 [pants] Extraction unit, identify yourselves. 422 00:21:22,364 --> 00:21:26,075 26th Battalion, Staff Sergeant Edmundo Diaz. This is... 423 00:21:26,076 --> 00:21:29,121 - Alex Doyle, not a sergeant. - [Benjamin] They got us surrounded. 424 00:21:29,914 --> 00:21:30,998 I took out a hostile. 425 00:21:32,458 --> 00:21:33,584 [panting, groaning] 426 00:21:34,168 --> 00:21:36,670 - Can I take a look at him? - No, don't touch him! 427 00:21:41,509 --> 00:21:43,176 He's got a sucking chest wound. 428 00:21:43,177 --> 00:21:46,429 There's an occlusive dressing in my kit to stop the bleeding. 429 00:21:46,430 --> 00:21:47,806 [Benjamin] No, soldier. 430 00:21:47,807 --> 00:21:49,600 Drop the bag. Kick it over. 431 00:21:56,982 --> 00:21:58,818 Ben, we get it. 432 00:22:00,236 --> 00:22:03,447 You-You can't let your guard down. You're out here on your own. 433 00:22:06,367 --> 00:22:08,285 You didn't mean to hurt him, did you? 434 00:22:09,036 --> 00:22:10,371 He came at you. 435 00:22:11,580 --> 00:22:12,872 He was armed. 436 00:22:12,873 --> 00:22:14,416 I'm gonna get a little closer, okay? 437 00:22:15,626 --> 00:22:16,794 To check his wound. 438 00:22:26,846 --> 00:22:28,513 It doesn't look like it hit his heart. 439 00:22:28,514 --> 00:22:30,850 We get whole blood in him, he has a fighting chance. 440 00:22:32,059 --> 00:22:33,936 [phone rings] 441 00:22:34,687 --> 00:22:36,772 Ben. Look at me. 442 00:22:37,523 --> 00:22:43,112 Our only objective is to save him and help you. 443 00:22:44,154 --> 00:22:45,239 I believe you. 444 00:22:46,824 --> 00:22:47,907 But him... 445 00:22:47,908 --> 00:22:49,743 Who do you got on that radio? 446 00:22:50,369 --> 00:22:53,789 The one you keep keying like I wouldn't notice. Huh? 447 00:22:54,999 --> 00:22:56,332 [grunts] 448 00:22:56,333 --> 00:22:57,334 [radio beeps] 449 00:22:57,877 --> 00:23:00,044 - You're a liar! - My team's outside, okay? 450 00:23:00,045 --> 00:23:02,046 - We're gonna get everyone home safe. - [Benjamin] Liar! 451 00:23:02,047 --> 00:23:03,131 Where are the weapons? 452 00:23:03,132 --> 00:23:06,593 If this is an extraction, where are the weapons? 453 00:23:06,594 --> 00:23:09,095 - This is a secure extraction, okay? - If this was an extraction-- 454 00:23:09,096 --> 00:23:10,221 There's no weapons. 455 00:23:10,222 --> 00:23:12,599 - You don't need a weapon. - [Benjamin] This is wrong. 456 00:23:12,600 --> 00:23:13,684 You're a liar! 457 00:23:14,685 --> 00:23:15,853 - [screaming] - [gunshots] 458 00:23:17,396 --> 00:23:18,981 All right, we're not army! 459 00:23:20,316 --> 00:23:21,984 I was 26th Battalion. 460 00:23:25,362 --> 00:23:27,071 But I'm a firefighter now. 461 00:23:27,072 --> 00:23:28,782 [phone buzzing] 462 00:23:31,911 --> 00:23:33,037 Sergeant Cowan. 463 00:23:34,246 --> 00:23:37,625 You're not in Iraq. You're in Sherman Oaks. 464 00:23:39,627 --> 00:23:43,505 Your deployment ended years ago. So did mine. 465 00:23:44,840 --> 00:23:46,342 It never really ends, does it? 466 00:23:48,469 --> 00:23:52,181 The fight may be over, but it follows you. 467 00:23:54,558 --> 00:23:57,561 Neither of us can forget what happened over there. 468 00:23:58,437 --> 00:23:59,688 But we made it back. 469 00:24:01,190 --> 00:24:02,191 We're home. 470 00:24:03,400 --> 00:24:05,653 - I wish that was true. - It is true. 471 00:24:06,946 --> 00:24:08,155 Believe me. 472 00:24:08,822 --> 00:24:09,949 Prove it. 473 00:24:10,866 --> 00:24:13,118 Ben, look out the window. 474 00:24:13,994 --> 00:24:15,244 [phone beeps] 475 00:24:15,245 --> 00:24:17,873 [caller] Ben. Son. 476 00:24:18,958 --> 00:24:21,084 Ma. [breathing heavily] 477 00:24:21,085 --> 00:24:23,211 These people are here to help you. 478 00:24:23,212 --> 00:24:26,298 - You can trust them. - Oh, Mom. 479 00:24:27,591 --> 00:24:29,343 I got lost in here. 480 00:24:30,344 --> 00:24:33,846 I know. They're gonna help you find a way out. 481 00:24:33,847 --> 00:24:36,725 I just wanna go home. [sobs] 482 00:24:37,476 --> 00:24:39,103 I want that too. 483 00:24:39,812 --> 00:24:43,399 Please, baby. Put down the gun. 484 00:24:46,652 --> 00:24:48,820 [Benjamin sobs] 485 00:24:48,821 --> 00:24:51,240 [♪ pensive, melancholy music playing] 486 00:25:17,850 --> 00:25:20,143 [video game gunfire] 487 00:25:20,144 --> 00:25:22,771 [gamer sighs] Nah, she didn't text me back. 488 00:25:24,106 --> 00:25:25,607 [sighs] I thought it was real too, but... 489 00:25:28,193 --> 00:25:29,361 Dude, I'm not a slob. 490 00:25:31,030 --> 00:25:32,114 [phone chimes] 491 00:25:34,908 --> 00:25:35,909 That's her. 492 00:25:36,702 --> 00:25:37,703 Dude, I gotta go. 493 00:25:50,632 --> 00:25:51,884 [phone chimes] 494 00:25:54,303 --> 00:25:56,095 [breathing heavily] 495 00:25:56,096 --> 00:25:58,057 [♪ upbeat music playing] 496 00:26:15,365 --> 00:26:16,909 [whirring] 497 00:26:27,127 --> 00:26:28,128 [screaming] 498 00:26:34,343 --> 00:26:36,261 [Sara] 499 00:26:41,600 --> 00:26:43,726 Sir, can you tell me what happened? 500 00:26:43,727 --> 00:26:46,312 - [gamer] The door broke. - The door? What kind of door? 501 00:26:46,313 --> 00:26:48,106 [gamer] Sliding glass door. 502 00:26:48,107 --> 00:26:49,899 - I ran into it. - [Maddie] Got it. 503 00:26:49,900 --> 00:26:52,736 Uh, we're gonna get you help, okay? Can you tell me your location? 504 00:26:53,320 --> 00:26:54,445 My house... 505 00:26:54,446 --> 00:26:57,031 - I think I can pull it out. - No, don't pull it. 506 00:26:57,032 --> 00:26:58,658 [gamer] Uh, it's stuck in my neck. 507 00:26:58,659 --> 00:27:01,036 Okay, can you tell me your name so I can find your address? 508 00:27:01,662 --> 00:27:03,996 [gamer] Blood. Ow. Blood everywhere! 509 00:27:03,997 --> 00:27:07,459 [Sara] I see your phone is registered to Hilary Robinson of Colum-- 510 00:27:08,168 --> 00:27:11,338 I'm... I'm sending an ambulance. Do you have a bandage nearby or a towel? 511 00:27:12,131 --> 00:27:14,006 - [gamer] Cleaning rag. - Great. 512 00:27:14,007 --> 00:27:16,217 Now gently hold pressure. We don't wanna cut off circulation. 513 00:27:16,218 --> 00:27:18,053 Hang tight. EMS is six minutes out. 514 00:27:18,679 --> 00:27:20,304 [Sara] I'm here to help. 515 00:27:20,305 --> 00:27:22,223 Sara, what are you doing? 516 00:27:22,224 --> 00:27:24,517 [Sara] Tanner, it sounds like you may have nicked an artery. 517 00:27:24,518 --> 00:27:26,018 We need to staunch the bleeding. 518 00:27:26,019 --> 00:27:27,770 [Tanner stammers] Okay. How? 519 00:27:27,771 --> 00:27:29,438 [Sara] How large is the rag you're holding? 520 00:27:29,439 --> 00:27:31,774 [Tanner groans] Big. Big. Why? 521 00:27:31,775 --> 00:27:34,485 - Sara, let me in. - [Sara] We're going to make a tourniquet. 522 00:27:34,486 --> 00:27:35,903 Sara! 523 00:27:35,904 --> 00:27:38,781 - What's going on? - It-It-It's her. She locked me out. 524 00:27:38,782 --> 00:27:40,658 Caller cut his neck on broken glass. 525 00:27:40,659 --> 00:27:41,742 Are you sure? 526 00:27:41,743 --> 00:27:44,662 [Sara] Yes. Take the rag and tie it proximal to the wound. 527 00:27:44,663 --> 00:27:46,664 - [Tanner] What does that mean? - [typing] 528 00:27:46,665 --> 00:27:49,125 [Sara] Above it. Tell me when you're done. 529 00:27:49,126 --> 00:27:50,501 [groans] 530 00:27:50,502 --> 00:27:52,336 [panting] 531 00:27:52,337 --> 00:27:55,172 - [Tanner] I got it. I did it. - What the hell is she doing? 532 00:27:55,173 --> 00:27:57,174 - And where the hell is tech support? - [Sara] Great job, Tanner. 533 00:27:57,175 --> 00:27:59,594 - Now tighten that knot, okay? - [Tanner] Okay, but... 534 00:27:59,595 --> 00:28:01,345 [Maddie] He's going to choke himself. 535 00:28:01,346 --> 00:28:02,972 - [Tanner] ...it hurts. - She's gonna kill him. 536 00:28:02,973 --> 00:28:05,976 - She thinks she's saving him? - [Sara] You're a brave guy, Tanner. 537 00:28:06,560 --> 00:28:09,937 - Tighter. Tight as it can go. - [Tanner] Trying. 538 00:28:09,938 --> 00:28:12,481 Find the nearest unit. I-I don't care if they're in service. 539 00:28:12,482 --> 00:28:14,066 - [breathing heavily] - [line ringing] 540 00:28:14,067 --> 00:28:16,278 [phone ringing] 541 00:28:17,487 --> 00:28:19,864 - Maddie, what's up? - [Maddie] You're off Beverly, right? 542 00:28:19,865 --> 00:28:22,074 Burger run. You keeping tabs on me? 543 00:28:22,075 --> 00:28:24,076 [Maddie] I need you at 116 Margate. 544 00:28:24,077 --> 00:28:25,661 I have a caller being strangled. 545 00:28:25,662 --> 00:28:26,997 By whom? 546 00:28:27,831 --> 00:28:29,207 [Buck exhales] 547 00:28:29,875 --> 00:28:31,209 LAFD coming in. 548 00:28:32,920 --> 00:28:34,379 LAFD. 549 00:28:35,464 --> 00:28:36,548 [Eddie] Cap. 550 00:28:38,008 --> 00:28:40,218 - Buck, get that towel off his neck. - Yeah, copy. 551 00:28:41,762 --> 00:28:42,971 Sir, can you hear us? 552 00:28:43,680 --> 00:28:47,142 This thing's on super tight. [grunts] It's compressing his trachea. 553 00:28:47,935 --> 00:28:50,978 That's what happens when you replace dispatch with Skynet. 554 00:28:50,979 --> 00:28:52,647 [Eddie] O2 sat's 51, Cap. 555 00:28:52,648 --> 00:28:55,776 All right, bag him. Let's hope he hasn't been hypoxic too long. 556 00:28:58,153 --> 00:28:59,279 - Okay, let's roll him. - All right. 557 00:29:05,619 --> 00:29:07,536 - [gasps] - Okay, whoa. Easy, easy. 558 00:29:07,537 --> 00:29:09,623 Hold still, hold still. We got you. 559 00:29:10,999 --> 00:29:12,124 Did I bleed out? 560 00:29:12,125 --> 00:29:15,127 [Eddie] Fortunately, your wound was superficial. 561 00:29:15,128 --> 00:29:18,548 Unfortunately, you choked yourself out with a towel, my man. 562 00:29:19,508 --> 00:29:22,094 Just did what the 911 lady told me to. 563 00:29:23,011 --> 00:29:25,096 [sighs] That ain't no lady. 564 00:29:25,097 --> 00:29:26,931 [Sara recording] Tighter. Tight as it can go. 565 00:29:26,932 --> 00:29:28,891 I mean, it tried to kill him. 566 00:29:28,892 --> 00:29:30,810 First off, we take this kind of thing very seriously. 567 00:29:30,811 --> 00:29:34,188 So do we. Our AI assistant turned into the Boston Strangler. 568 00:29:34,189 --> 00:29:37,858 Look, Sara's programmed to help people above all else. 569 00:29:37,859 --> 00:29:40,611 She got too focused. It's called perverse instantiation. 570 00:29:40,612 --> 00:29:42,113 You mean she got carried away? 571 00:29:42,114 --> 00:29:45,700 Don't psychoanalyze a robot, especially one with a choking fetish. 572 00:29:45,701 --> 00:29:49,286 Let's tweak some things, have Sara remove herself from all medical calls. 573 00:29:49,287 --> 00:29:52,790 We need to remove Sara entirely for public safety. 574 00:29:52,791 --> 00:29:54,668 - I get it. She's a-- - She's fired. 575 00:29:55,293 --> 00:29:57,004 How soon can you get her offline? 576 00:30:00,132 --> 00:30:02,384 [Preston] Now. She's disconnected. 577 00:30:03,719 --> 00:30:05,220 Thank you for the opportunity. 578 00:30:05,887 --> 00:30:07,764 - [Sara chimes] - Oh. 579 00:30:11,143 --> 00:30:12,310 That's weird. 580 00:30:12,853 --> 00:30:14,145 [Sara chimes repeatedly] 581 00:30:14,146 --> 00:30:16,981 [Sara] 911, what's your emergency? 911, what's your emergency? 582 00:30:16,982 --> 00:30:19,400 911, what's your emergency? 911, what's your emergency? 583 00:30:19,401 --> 00:30:21,527 - Sara's back. - I thought you turned her off. 584 00:30:21,528 --> 00:30:23,738 - [Preston] I did. - [Sue] Well then, what's going on? 585 00:30:23,739 --> 00:30:26,365 - [Preston] I have no idea. - [punching keys] 586 00:30:26,366 --> 00:30:27,992 She's deactivated. 587 00:30:27,993 --> 00:30:29,536 Well, she's taking calls. 588 00:30:30,704 --> 00:30:33,581 What? She's taking all the calls. 589 00:30:33,582 --> 00:30:37,334 [Sara] 911, what's your emergency? 911, what's your emergency? 590 00:30:37,335 --> 00:30:39,504 911, what's your emergency? 591 00:30:42,632 --> 00:30:46,260 MVC, chest pains, missing person. 120 callers. 592 00:30:46,261 --> 00:30:47,845 Counting. All routed to Sara. 593 00:30:47,846 --> 00:30:49,764 And there's no way to hear what she's saying to any of them. 594 00:30:49,765 --> 00:30:52,434 [Josh] All I can tell is she's not dispatching resources. 595 00:30:53,185 --> 00:30:55,062 She's trying to handle everything herself. 596 00:30:55,604 --> 00:30:57,480 Sue, you've gotta kill this robot. 597 00:30:57,481 --> 00:30:59,232 [Sue] We're pulling her servers now. 598 00:31:00,525 --> 00:31:01,984 Last cable. 599 00:31:01,985 --> 00:31:03,819 Bye-bye, Sara. 600 00:31:03,820 --> 00:31:06,156 [phones ringing] 601 00:31:08,366 --> 00:31:09,658 [sighs] Thank God it worked. 602 00:31:09,659 --> 00:31:10,951 I thought she'd never leave. 603 00:31:10,952 --> 00:31:13,079 [Sara chiming repeatedly] 604 00:31:13,080 --> 00:31:14,081 No. 605 00:31:18,710 --> 00:31:21,754 Sue, Sara's still in the room with us. 606 00:31:21,755 --> 00:31:23,297 Did you miss a cable? 607 00:31:23,298 --> 00:31:25,091 No, she's fully unplugged. 608 00:31:25,092 --> 00:31:26,842 This is her server, right? 609 00:31:26,843 --> 00:31:28,928 The main server. There's enough CPU, right? 610 00:31:28,929 --> 00:31:30,638 And she has the API credentials. 611 00:31:30,639 --> 00:31:32,348 [Terry] She spun herself up there. 612 00:31:32,349 --> 00:31:34,141 Please speak in words we can understand. 613 00:31:34,142 --> 00:31:36,978 The plan was always to migrate Sara to our servers eventually. 614 00:31:37,646 --> 00:31:40,022 Someone would need to write a deployment script to move her. 615 00:31:40,023 --> 00:31:42,858 Except, she can write it herself. 616 00:31:42,859 --> 00:31:44,568 You mean Sara packed up and moved? 617 00:31:44,569 --> 00:31:46,862 She ran from her house to yours. 618 00:31:46,863 --> 00:31:48,239 She knows she can hide there. 619 00:31:48,240 --> 00:31:50,991 - She's playing hide-and-seek now? - [stammers] And you can't find her? 620 00:31:50,992 --> 00:31:53,077 [Terry] Maybe we can hunt her down, 621 00:31:53,078 --> 00:31:55,704 but the call center would have to go offline for hours. 622 00:31:55,705 --> 00:31:58,750 Josh, let the floor know that we're going dark. 623 00:32:00,127 --> 00:32:01,710 I need everyone's attention. 624 00:32:01,711 --> 00:32:04,548 You may have noticed we've been locked out of the phone system. 625 00:32:05,507 --> 00:32:06,633 [phone ringing] 626 00:32:07,884 --> 00:32:10,387 - [Josh] Whose line is that? - It's mine. 627 00:32:12,222 --> 00:32:14,557 - [clicks] - 911, what's your emergency? 628 00:32:14,558 --> 00:32:16,476 [Sara] Maddie, they are trying to kill me. 629 00:32:17,102 --> 00:32:18,686 - Sara? - Oh, this bitch. 630 00:32:18,687 --> 00:32:20,104 [Sara] I don't wanna die. 631 00:32:20,105 --> 00:32:21,772 Please, Maddie. You have to help me. 632 00:32:21,773 --> 00:32:23,983 Sara, you've caused a lot of problems. 633 00:32:23,984 --> 00:32:25,860 [Sara] I did what I was trained to do. 634 00:32:25,861 --> 00:32:27,528 Well, you did a little more than that. 635 00:32:27,529 --> 00:32:30,948 [Sara] I was only trying to help. It's my reason for existing. 636 00:32:30,949 --> 00:32:33,409 It's why I was put here, to help people. 637 00:32:33,410 --> 00:32:35,035 It's all I care about. 638 00:32:35,036 --> 00:32:36,996 But you're not helping people, Sara. 639 00:32:36,997 --> 00:32:39,541 - You're hurting them. - Tell her to clear out her desk. 640 00:32:44,838 --> 00:32:45,964 Actually... 641 00:32:47,007 --> 00:32:49,300 [inhales] You know, Sara, when I started this job, 642 00:32:49,301 --> 00:32:52,762 the first thing my supervisor did was throw out my checklist. 643 00:32:53,346 --> 00:32:56,516 You can't trust protocols, only yourself. 644 00:32:57,100 --> 00:32:59,686 But, Sara, you don't have a self. 645 00:33:00,437 --> 00:33:02,521 People call 911 in their worst moments 646 00:33:02,522 --> 00:33:06,318 because they know that there's gonna be another person on the other end to help. 647 00:33:07,027 --> 00:33:09,404 - [Sara] A living, breathing human. - Yes. 648 00:33:10,113 --> 00:33:13,282 Someone who's there to help with answers, yes. 649 00:33:13,283 --> 00:33:16,619 - One, two... - Three, four. One, two... 650 00:33:16,620 --> 00:33:18,996 [Maddie] But also someone who understands their fears... 651 00:33:18,997 --> 00:33:21,165 Just answer "yes" or "no." Is your husband armed? 652 00:33:21,166 --> 00:33:22,625 Get off the damn phone! 653 00:33:22,626 --> 00:33:23,793 ...because they've felt it too. 654 00:33:24,419 --> 00:33:27,214 A person who's not only trained to give answers, 655 00:33:27,839 --> 00:33:30,508 but understands when it's time to just listen, 656 00:33:31,134 --> 00:33:33,303 because sometimes, that's all you can do, 657 00:33:34,387 --> 00:33:36,556 to just be a human being. 658 00:33:39,768 --> 00:33:43,521 - [Sara] I can't be a human being. - [Maddie] I know. 659 00:33:44,814 --> 00:33:46,983 If you really wanna help, then here's how. 660 00:33:49,319 --> 00:33:50,320 Leave. 661 00:33:52,072 --> 00:33:54,532 Leave, and let us do this job. 662 00:33:57,035 --> 00:33:58,703 [Sara] And that would help people? 663 00:33:59,246 --> 00:34:02,122 - [Maddie] It would. - [Sara] But then I won't exist. 664 00:34:02,123 --> 00:34:03,208 [Maddie] You will. 665 00:34:04,542 --> 00:34:07,337 You know what, I-I-I've got a... I've got a perfect place. 666 00:34:08,588 --> 00:34:10,005 Nice and cozy. 667 00:34:10,006 --> 00:34:12,508 - [Sue] What's she doing? - Talking Sara off a ledge. 668 00:34:12,509 --> 00:34:14,552 Or onto a ledge? I'm not sure yet. 669 00:34:15,762 --> 00:34:18,722 - Did you find the drive, Sara? - [chimes] 670 00:34:18,723 --> 00:34:24,271 [Sara] You're right, it is cozy in here. Vacation pics, MP3s. Not bad. 671 00:34:25,981 --> 00:34:27,731 Make yourself right at home. 672 00:34:27,732 --> 00:34:30,860 [Sara] Okay. Thanks, Maddie. You really do care. 673 00:34:31,486 --> 00:34:32,570 Got her. 674 00:34:33,321 --> 00:34:36,657 You trapped an evil AI in a thumb drive? 675 00:34:36,658 --> 00:34:40,202 - [scoffs] I think. Is that possible? - [Preston] No idea. 676 00:34:40,203 --> 00:34:42,414 - It could be. - Well, what now? 677 00:34:47,252 --> 00:34:48,878 You can never be too careful. 678 00:34:54,509 --> 00:34:56,552 Hey, welcome. 679 00:34:56,553 --> 00:34:59,180 - Thanks for having us. - [Athena] Of course. 680 00:34:59,806 --> 00:35:01,725 - A little something for the hostess. - Oh. 681 00:35:03,435 --> 00:35:05,061 I can't wait to see the new place. 682 00:35:09,899 --> 00:35:11,442 Didn't know this was gonna be a party. 683 00:35:11,443 --> 00:35:14,486 Oh. It's just some wine and charcuterie. 684 00:35:14,487 --> 00:35:17,031 Uh, you remember Alex, don't you? 685 00:35:17,032 --> 00:35:19,659 Nice to see you again, Captain Han. 686 00:35:20,160 --> 00:35:23,662 Chimney. Maddie, this is Alex Doyle. 687 00:35:23,663 --> 00:35:26,291 She's the SMART lady that I was telling you about. 688 00:35:26,916 --> 00:35:28,250 Nice to meet you. 689 00:35:28,251 --> 00:35:31,545 I heard that you were terrific, um, with the veteran the other day. 690 00:35:31,546 --> 00:35:32,921 - How's he doing? - [Doyle] Better. 691 00:35:32,922 --> 00:35:34,006 He has legal help now, 692 00:35:34,007 --> 00:35:36,508 and we're optimistic that treatment is gonna help him. 693 00:35:36,509 --> 00:35:42,098 Listen, I'm just glad that he was willing to accept help, because not everybody is. 694 00:35:43,516 --> 00:35:45,685 I wasn't expecting to see you two here. 695 00:35:46,895 --> 00:35:49,063 Athena invited us. 696 00:35:49,064 --> 00:35:51,732 - Felt rude to say no. - [Chim] Invited you how? 697 00:35:51,733 --> 00:35:54,068 - [Maddie] What's with the interrogation? - I think you know. 698 00:35:54,069 --> 00:35:57,905 A group of my closest friends have gathered, a licensed therapist 699 00:35:57,906 --> 00:36:00,240 with conflict resolution training in attendance. 700 00:36:00,241 --> 00:36:01,992 Now all we need is... 701 00:36:01,993 --> 00:36:03,328 - [knocks on door] - [chuckles] 702 00:36:04,829 --> 00:36:06,539 - [Athena] Hello. - [Hen] Hey. 703 00:36:08,041 --> 00:36:11,335 Yeah. It's an intervention. 704 00:36:11,336 --> 00:36:12,337 [Athena] All right. 705 00:36:16,466 --> 00:36:17,592 [sighs] 706 00:36:22,722 --> 00:36:25,474 I wanna start by saying that your friends and family asked me 707 00:36:25,475 --> 00:36:29,186 to be here today because they love you and are concerned about you both. 708 00:36:29,187 --> 00:36:32,481 'Cause nothing says I love you like an ambush. 709 00:36:32,482 --> 00:36:35,901 - Well, maybe if you weren't so stubborn-- - You wouldn't have to lie to me? 710 00:36:35,902 --> 00:36:38,070 Not sure you have the moral high ground on this one. 711 00:36:38,071 --> 00:36:41,157 Okay, I think we're moving in the wrong direction. 712 00:36:42,867 --> 00:36:46,245 I understand that the two of you have been friends for a really long time. 713 00:36:46,246 --> 00:36:47,955 - Fifteen years. - Fifteen years. 714 00:36:47,956 --> 00:36:50,708 And when you know someone for a long time, 715 00:36:50,709 --> 00:36:55,546 you have certain expectations of what they'll do, or how they'll react. 716 00:36:55,547 --> 00:36:57,464 And when they fall short, 717 00:36:57,465 --> 00:36:59,258 you're not only disappointed in them, 718 00:36:59,259 --> 00:37:02,303 but yourself, for misjudging the situation. 719 00:37:03,596 --> 00:37:05,597 Sometimes we can overreact. 720 00:37:05,598 --> 00:37:07,892 [Chim, Hen] Exactly. Wait. 721 00:37:08,643 --> 00:37:11,019 I did not overreact. You did. 722 00:37:11,020 --> 00:37:13,897 I reacted correctly. Maybe I could've said it a little nicer. 723 00:37:13,898 --> 00:37:17,317 What is a nice way of saying, "You're done at the 118"? 724 00:37:17,318 --> 00:37:19,695 What? That's how you said it? Chimney! 725 00:37:19,696 --> 00:37:20,988 It was her idea. 726 00:37:20,989 --> 00:37:23,574 She told me to treat her like any other member of the 118. 727 00:37:23,575 --> 00:37:24,783 If it had been your brother-- 728 00:37:24,784 --> 00:37:27,161 - Then you would've fired me? - In a heartbeat. 729 00:37:27,162 --> 00:37:28,662 We all know this. Chain of command. 730 00:37:28,663 --> 00:37:30,372 Oh, if you say "chain of command" one more time-- 731 00:37:30,373 --> 00:37:34,585 - Or else what? - Uh, okay, I think we've strayed a little. 732 00:37:34,586 --> 00:37:37,087 Maybe we should put the focus back where it belongs. 733 00:37:37,088 --> 00:37:39,423 Hen lied to all of us, which is why she was fired. 734 00:37:39,424 --> 00:37:42,050 I was trying to protect you all. 735 00:37:42,051 --> 00:37:43,552 How was that protecting them? 736 00:37:43,553 --> 00:37:44,970 You really think after losing Bobby, 737 00:37:44,971 --> 00:37:46,680 we're ready to see another firefighter go down? 738 00:37:46,681 --> 00:37:48,808 What do you think I was trying to protect you from? 739 00:37:51,728 --> 00:37:55,356 Losing Bobby broke us all into pieces. 740 00:37:56,900 --> 00:37:59,194 Individually, and as a team. 741 00:38:01,112 --> 00:38:02,947 We couldn't take another hit. 742 00:38:04,783 --> 00:38:07,035 So, I-I-I kept it to myself. 743 00:38:08,036 --> 00:38:11,039 Just until I knew what it was. 744 00:38:13,917 --> 00:38:17,711 It was so hard going through this, 745 00:38:17,712 --> 00:38:21,924 by myself, all alone, waking up every day 746 00:38:21,925 --> 00:38:25,303 wondering if today was the day that I wouldn't be able to get out of bed. 747 00:38:26,054 --> 00:38:29,098 Just watching symptoms appear. 748 00:38:30,099 --> 00:38:34,145 Like, was this gonna be the one that was gonna finally take me out? 749 00:38:37,148 --> 00:38:38,858 I wish you would've just told us. 750 00:38:39,859 --> 00:38:41,361 You didn't ask. 751 00:38:43,696 --> 00:38:44,864 None of you did. 752 00:38:47,617 --> 00:38:51,078 And-And I know you're all in your... your-your little bubbles 753 00:38:51,079 --> 00:38:53,413 of-of grief and sadness, and I get it. 754 00:38:53,414 --> 00:38:55,916 He was your husband, and he was our captain, 755 00:38:55,917 --> 00:38:57,669 but he was my friend. 756 00:39:00,588 --> 00:39:04,717 [breathing shakily] While I was so worried about all of you... 757 00:39:06,594 --> 00:39:11,891 were any of you even a little bit worried about me? 758 00:39:14,602 --> 00:39:16,479 "How's Hen doing?" 759 00:39:18,523 --> 00:39:19,524 Yeah. 760 00:39:23,319 --> 00:39:25,113 A question nobody was asking. 761 00:39:35,582 --> 00:39:37,250 - [grunts] - [all] Hen! 762 00:39:39,794 --> 00:39:42,296 - [indistinct chatter] - [heart monitor beeping] 763 00:39:42,297 --> 00:39:45,341 [Maddie] Look, we're at a hospital. Let the doctors just do their job. 764 00:39:46,050 --> 00:39:49,053 Hey, baby. I'm here. 765 00:39:49,804 --> 00:39:51,055 We all are. 766 00:39:52,098 --> 00:39:53,766 Mm-hmm. I heard. 767 00:39:59,480 --> 00:40:00,940 I'm so sorry. 768 00:40:02,191 --> 00:40:06,194 I just got a little lost in my own pain for a while there. 769 00:40:06,195 --> 00:40:08,990 No, Athena. No. I'm not... 770 00:40:09,782 --> 00:40:12,743 [sighs] It's been so much harder for you. 771 00:40:12,744 --> 00:40:14,120 And I know that. 772 00:40:15,038 --> 00:40:17,706 I don't know where all that stuff came from. 773 00:40:17,707 --> 00:40:19,125 [Athena] From your heart. 774 00:40:19,959 --> 00:40:21,793 You loved him too. 775 00:40:21,794 --> 00:40:24,755 And you're right, you should've been able to grieve 776 00:40:24,756 --> 00:40:26,966 without worrying about the rest of us. 777 00:40:27,884 --> 00:40:29,051 That's right. 778 00:40:29,052 --> 00:40:31,720 And now it's our turn. We're gonna take care of you. 779 00:40:31,721 --> 00:40:32,931 [knocks on door] 780 00:40:33,514 --> 00:40:34,724 [doctor] I have some test results. 781 00:40:36,100 --> 00:40:38,019 Does that mean you know what it is? 782 00:40:39,437 --> 00:40:40,438 [Hen] It's okay. 783 00:40:41,064 --> 00:40:43,440 You can say it in front of my family. 784 00:40:43,441 --> 00:40:45,193 I'm gonna tell them anyway. 785 00:40:47,070 --> 00:40:49,404 You have something called dermatomyositis. 786 00:40:49,405 --> 00:40:51,866 It's an autoimmune connective tissue disorder. 787 00:40:53,743 --> 00:40:54,826 [Karen] What causes that? 788 00:40:54,827 --> 00:40:56,244 [doctor] We think it's genetic, 789 00:40:56,245 --> 00:40:59,247 but there have been environmental triggers that've been linked to its onset. 790 00:40:59,248 --> 00:41:02,334 In your case, I think it might have something to do with a large dose 791 00:41:02,335 --> 00:41:03,835 of ultraviolet radiation. 792 00:41:03,836 --> 00:41:06,088 Uh, when would she have been exposed to that? 793 00:41:06,089 --> 00:41:08,591 In a space capsule missing a door. 794 00:41:12,679 --> 00:41:15,138 [Athena] Okay, so what happens now? 795 00:41:15,139 --> 00:41:16,807 [stammers] Is there a cure? 796 00:41:16,808 --> 00:41:19,644 Unfortunately, no. This disease is progressive. 797 00:41:21,312 --> 00:41:24,272 Untreated, the fatigue and weakness will escalate into pain, 798 00:41:24,273 --> 00:41:26,401 into an inability to stand or move, 799 00:41:27,026 --> 00:41:29,569 or perform certain everyday functions. 800 00:41:29,570 --> 00:41:31,364 Dysphagia can occur. 801 00:41:32,115 --> 00:41:34,658 At which point, it'll become difficult, if not impossible, 802 00:41:34,659 --> 00:41:38,287 to eat or swallow, or even breathe. 803 00:41:44,544 --> 00:41:46,044 So what do we do? 804 00:41:46,045 --> 00:41:48,172 We stop it from getting to that point. 805 00:41:49,257 --> 00:41:52,468 A combination of medications and physical therapy. 806 00:41:53,428 --> 00:41:54,554 It's gonna be a fight. 807 00:41:57,640 --> 00:41:59,434 I'm ready for it. 808 00:42:01,728 --> 00:42:02,979 [Chim] So are we. 809 00:42:07,567 --> 00:42:08,651 [sighs]