All language subtitles for The Resident 1x05 - None the Wiser.KILLLERS.en-en

Previously, on The Resident...

Medical error is the third
leading cause of death.

But you still show up here.

- 'Cause it's personal to me.
- Lily, you're gonna be all right.

Her chart only goes back as
far as this current admission.

- I'm gonna go get it myself.
- Where you going?

Lane's clinic.

Dr. Hunter doesn't want
to turn patients away.

We squeeze in as many as possible.

You and Nic, that still a thing?

- I think she's worth fighting for.
- Game on.

My approach to this
complex procedure will die

with me if it isn't passed on
to the next generation.

- What about benzodiazepines?
- Last resort, try 'em,

- but the side effects are...
- Aggression and cognitive impairment.

I guess it just depends
how desperate the guy is.

As I said, it was my responsibility.

It was my decision.

I understand,

but what was the cause, Dr. Okafor?

I broke protocol, things happened.

This is a mortality
and morbidity conference,

Dr. Okafor.

To ensure that an event like this...

a horrific and preventable
medical error...

doesn't happen again.

The surgeries on these three patients

took place concurrently, correct?

Concurrent surgeries
are not against hospital policy.

The critical portions were staggered,
so the attending could be present.

Dr. Bell.

Could you explain
how this catastrophe occurred?

Dr. Bell, you were the architect
of these concurrent surgeries.

So I'll ask again:

How did this error happen?

I woke her up at 3:00 a.m. to tell
her that I'm 85% sure I have cancer.

And then refused to make an
appointment for six weeks.

Kind of backwards, right, Doc?

I hoped the pain would go away.

The number of people who walk in
here thinking they have cancer

versus the number of people
who actually do...

Not cancer.

Oh, thank God.

Bike accident did more damage
than you thought.

You have an atrophied testicle.

Uh, well, that doesn't sound good.

Will it just heal by itself?

With this degree of atrophy

and your continued pain,
the recommended treatment

is, um, removal.

Chopping my ball off?

Oh, come on, come on, guys.
Are you serious?

Calm down, I'm sure there are options.

Will we... still be able to have kids?

Absolutely. You only
need one healthy guy for that.

See? That's great news.

No more pain and lots of kids,
eventually.

One nut.

What does that even look like?

Well, can't be worse than the pair.

They're hideous.

- Maybe less is more.
- But it doesn't have to be.

Dr. Pravesh will show you some
excellent prosthetic options.

You'll be as good as new
in no time. Right, Doctor?

- Great.
- Absolutely. Yeah.

Gonna get you a bright, shiny new ball.

Ugh.

- It'll be super fast, really.
- Then I'll come after work.

Ma, you know you won't, please.

When I get fired from my job,
who pays the rent?

You? You, Dr. Feldman?

Just let him make sure you're okay.
That's all.

Trevor,
pretending to be sick to get me here

was the last thing I needed today.

Now I'm already pissed. Don't push it.

- Christine?
- How the hell do you know my name?

- I called her.
- Why? Who is this lady?

Only the best nurse in this hospital.

Dr. Feldman asked me to come down.

And drag me to a hospital room?
We're leaving.

Christine, who's gonna pay the bills
if you have a stroke?

What the hell did you just say to me?

Or a heart attack. You-you smoke, right?

Probably spend a lot
of time on your feet?

- Who do you think you are?
- Look,

Dr. Feldman is worried about you,

which means that I am worried about you.

I was around his age
when my mother died.

So please stay.

I'll get you the best doctors,
I promise.

Mom. Please.

Okay.

- Great.
- Okay.

Nic! Irving!

Hey, guys.

Hey, York.

I'm back.

- Page Conrad.
- Yep.

- Synced and corrected by Shazi89 -
- www.addic7ed.com -

What I'm saying is our ORs
are rarely at capacity,

save Orthopedics led by Dr. Simich,

which has been practicing
concurrent surgeries

with incredible results. I would
like all departments to do the same.

That would mean splitting
focus. Welcoming chaos.

I find multiple surgeries irresponsible.

I've never had a problem,
and we do them all the time.

You haven't had a single
error or complication?

Relax. We're not reinventing the wheel.

It goes on in hospitals
all around the country,

it's an excellent training ground

for residents to practice,
it's perfectly legal,

and if it's well planned, the surgeries
can be as safe as any other.

Dr. Bell, is there a reason

you have stopped practicing
multiple surgeries?

If I'm not mistaken,
it's been over a year.

I've billed over $35 million
in the last 14 months;

you finding yourself underwhelmed
with my performance?

Dr. Simich and his team have
just set the bar unusually high.

I would like everyone
to rise to the bar,

if not exceed it.

Do me a favor, get excited, Pravesh.

One of my favorite patients just landed,

and it's a case that will inspire you,

it will touch you
and make you believe again.

York.

- Hey!
- My man.

Thanks for that latest Yelp
review, I might get it framed.

Oh, sorry.

That's okay. Honest mistake.

See my review?

My mom cried like a baby
when she read it.

Guys, it's the least that I can do

after your astute medical care.

It... Oh! Who do we have here?
A fresh new intern.

Dr. Pravesh.

Welcome to Chastain,
Dr. Pravesh. You are fortunate

to be working
with this medical mastermind.

Yes, I am.

So, York, what brings you in today?

Mm. Slow the roll. Pull the file.

Okay.

We're just catching up like gentlemen.

So, how are things at the university?

Good, yeah, sharp crop of
students this semester,

always appreciated.

Not always the case.

Whoa.

This... this can't be right.

So, York, what did you shove up
your rectum this time?

How is that even possible?

- Is that...?
- The princess of pancakes?

I'd recognize her anywhere.

You must admit, on some level,
it's impressive.

Now that's a keeper.

This happens all over the country.

There are entire Web sites
dedicated to it.

- Well, it's horrifying.
- Irving,

sign up our young intern here

- for your anal objects updates.
- No.

It's time to educate him
on both the frequency

and creative nature of these situations.

Yeah, that's a "no, thanks" from me.

Too late.

- Isn't it your day off?
- Bell paged.

- What's in the garment bag?
- Something of mine.

Mina, just a heads-up,
I think you might be

surgically removing

- a syrup bottle from someone's...
- York's rectum?

Oh, so you know him, too?

He gave her the only good
Yelp review she has.

- Very well-written.
- Are you trying to hand York off?

No, no, no, no, no. Not so fast

turfing this one.
You'll be trying several

non-surgical methods first, Doctor.

There is no way that thing
is coming out without surgery.

It's family-size.

That's what we thought when York
got frisky with a bottle of...

Steak sauce.

So, go spend some quality time
with our friendly professor

and don't forget to show
Ed his new balls.

20 bucks says you can't
figure out what that is.

It was the only way I
could think of getting her here.

I mean, when I'm sick, she cares.

And when she's sick, she doesn't.

- Socks off, please.
- Oh, come on.

- What the hell for?
- Mom.

Stop fighting everything,
and this'll go a lot faster.

When he's right, he's right.

Which is most of the time.

I thought you said
I was gonna get the best.

- He...
- Is the best, yes.

- How long has it been cold?
- I don't know.

A couple days. Sometimes
my feet are cold.

Both? Or just the left one?

Just the left one.

So what?

You have high blood pressure and
abnormal pulsation in your abdomen.

So, is she gonna be okay?

Yeah. Just ordering a CT scan
to see what's going on.

Come here, baby.

Did you see him touching my feet?

I hope it's not what I think it is.

- What do you think it is?
- Abdominal aortic aneurysm.

Could be.

- Really didn't want to hear that.
- She should be fine.

As long as it's not increasing in size,

and she doesn't escape
before it ruptures.

I need a minute.

I really don't want to get stuck in
a room with my pants down again.

- I'm willing to risk it.
- Is that all you're willing to risk?

Nic.

- I'm trying.
- This was never our problem.

- Then what was?
- Not here, not now.

Okay.

I took this at Lane's clinic.

Look at these dosages,
they are extremely high.

That's not just dose
intensification protocol.

I mean, there's something else going on.

Cary Michaels, 2015, diagnosed
with stage IV liver cancer,

three months to live.

Still alive today thanks
to Lane's high dosage protocol.

I don't get your obsession with this.

Well, I do get that you're loyal to her,

but we both know oncologists
make a huge profit

from the drugs they prescribe.

More chemo, more money.

That's an awful accusation,

and it'll never stand up
to her outcomes.

I'm worried about Lily.

Technology is making everything easier

and yet, valuable traditions
are being abandoned.

The Bell 2.0 is...

the perfect marriage.

Is there such a thing?

This tool will prove invaluable

in all forms of surgery, even neuro.

Now, in terms of...

In terms of...

In terms of market potential...

Dr. Bell, I don't want to waste
any more of your time or mine.

Perhaps this tool will be
a great legacy for you.

Legacy is not my objective.

Improving surgical conditions is.

It's too risky of an
improvement for my tastes.

Oh, surely you know the biggest risk

- is not taking any.
- You can talk to me

about risk when it's
your money on the line.

Right. What do I know about risk?
I'm a surgeon.

The good news is that we have a number

of hospital wings
that could bear your name.

Well, vanity investments
aren't as attractive to me

as judicious ones.

Cancer.

Tell me about it.

A group of diseases involving

abnormal cell growth with the ability

to invade or spread
to other parts of the body.

I'm quite sure he knows what cancer is,

but did you know it was our
number one revenue stream?

I'm listening.

I'll contact Dr. Lane Hunter,
Head of Oncology,

and have her give you a
tour of our new facility

and tell you more.

Best of luck with your tool, Dr. Bell.

I hope cancer treats you well, Marshall.

Impressive, right?

It has a thin silicone elastomer shell.

- Groovy.
- So, Doctor,

will Ed's package look the same or...?

Exactly the same.

- Well, not if I choose this one here.
- Oh, God.

Happy Easter.

It might actually throw off
your anatomical balance. So...

It's kind of like bad wheel alignment.

You'd be drifting to the left.

You know, I have an idea.

Why don't I just get,
like, a triple "D" implant,

but only in my right boob. That way,

we'd always be moving
towards each other.

Sort of like...

Okay, now that hurts.

We got this.

Of course we got this.

Doc, how'd I get so lucky?

- Everything okay, Doctor?
- Yeah. Yes. Yes.

I don't care what Dr. Hawkins
says, I want a second opinion!

I understand that surgery's
scary, but your CT scan confirms.

- Dr. Hawkins' diagnosis.
- A seven centimeter

aortic aneurysm needs surgical repair.

Hey, Ma, Ma, you're gonna be okay.

Okay?! Okay how?!

Calm down. Calm down.

Oh, baby, I'm sorry.

I am.

I'm gonna be fine.
I just, I don't know how

I'm gonna afford a freaking surgery.

We'll figure it out. We always do.

Christine, let me walk you
through everything, okay?

Okay.

Hey, I've got an idea.

You want to come up and see
the medevac helicopter?

- You have one of those?
- Yep,

and you can see it,
if it's okay with your mom.

Yes. Baby, go.

Go ahead.

My kids need me.

I know.

You know, I thought
about going into medicine.

Mm-hmm.

Ear, nose and throat... or feet.

Tops and tails are sort of my thing.

Oh... 'kay. Okay.

And then I found Aristotle

and I just never looked back.

Tell me, did you always
want to be a doc?

Yes, York.

Yes.

You know, I feel like you're not
really present, Dr. Pravesh.

Like your mind is elsewhere.

Exhale, please.

Ex...? Okay.

Ooh-ee.

- York?
- That's my name.

Did the syrup queen start her day
with or without her crown?

With.

Free at last. Hello.

Finally get to go home, Bradley?

Finally, yes.

I can't wait to get home
and take a long hot shower

and then sleep.

Followed by, you know, more sleep.

- You're not driving, are you?
- Oh, hell no.

Bradley, I'll need you

in one of my surgeries
later this afternoon.

Whoa, wait, he just
completed a 30-hour shift.

I'm sorry.

Bradley, do you need
to go home and rest?

No. No, sir, Dr. Bell.

- I, uh...
- Okay.

So, that happened.

Sorry.

Bell's doing Christina and Ed's
surgeries at the same time?

Not if I have anything to do with it.

Are you kidding, Doc?

I couldn't be prouder.

Mike's in the 82nd Airborne.

1st Brigade Combat Team.

- Paratroopers, right?
- Uh-huh.

And this is a kid who was scared
of heights growing up.

Hey, uh, do you have a minute?

Yeah. I'll see you inside, okay, Gus?

Sure thing, Doc.

What's going on?

Do you have time for
a triple "A" repair?

Bell scheduled my patient
concurrently with another.

I don't know;
I'm pretty jammed up today.

How urgent is it?

Nic, I already told you, we
transfer Christine to St. Joe's.

I reached out to Dr. Reyes.

He has an opening, no HODAD,
everybody wins.

You can't make crazy moves like that.

You send a patient to another hospital

and Claire will swallow
your medical career whole.

No one needs to know;
my plan is bulletproof.

Unless you get shot down in the process.

You're getting awfully cautious
these days, brother.

You're getting awfully
reckless, brother.

A little reminder, we'll all
on the same team here.

Look, it sounds like Christine's stable,

so I'll do her surgery after Gus.

It'll be tight, but it's doable.

She's gonna need to request a switch

- or Bell will come for my head.
- Of course.

All right, sounds good?

- Yeah, thanks.
- No. "Tight" sounds like

- a disaster waiting to happen.
- Well, I wasn't asking you.

Well, I'm telling you

that making medical choices
for the wrong reasons

- isn't very smart, Silva.
- And what exactly does that mean, huh?

Conrad, it's the right call.
He's just trying to help.

I'll see Christine in surgery.

Thanks.

What's going on with you?

This is incredible.

All funded by cancer patients?

And an early investment
in a groundbreaking drug for lymphoma.

I love breaking ground.

Well, that's encouraging.

As I tell all investors,

you need to be driven by
the desire to care for patients

as well as for the return,

since most of these drugs never
really make it to market.

Dr. Lane, I don't like many people,

but I like you.

So I'll be brutally honest.

I'm driven by one thing:
betting on the right horse.

It requires my full focus
and a lot of personal sacrifice.

Just ask my ex-wife and son.

Success comes with a price.

And sometimes, that price is family.

But, Doctor, you have
my undivided attention.

It doesn't happen often.

What do you have to offer?

I'm happy to give you a breakdown

of all the drugs we have in development.

Company?

I'm sorry about earlier.

I just... I got a lot going on and...

but now I'm all good.

Really? 'Cause about an hour ago,

you looked like you were gonna
punch Jude in the face.

Oh, I just was trying to do
the best thing for Christine

and you and Jude, you weren't into it,

- so I let it go.
- You know it's okay to talk

about things other than
patients and medicine.

We can talk about our lives.

Not a sign of weakness.
You get that, right?

Okay, okay.

Go ahead. Fire away.

Tell me about your mom.

- Nic.
- Mom or Dad, you pick,

because, honestly, after all this time,

I still don't know much
about either of them.

My parents split.
My dad kept me from my mom

and then she passed away. You know that.

Dad, well...

I hate him.

You would, too.

Why?

Because he's the last guy

anyone would want as a father
in every conceivable...

But why?

You know I'm not a kid.

I don't need you to hold my hand

and talk me through all my feelings

about all the bad stuff, okay?

Not everyone needs that.

Okay.

How you doing today, Lily?

Awful.

I feel like a girl trapped
in an old woman's body.

Have you ever thought
about getting a second opinion?

You know, Dr. Hunter caught my cancer
when other doctors missed it.

She's the only person that I trust.

Nic, I need your help

smoothing things over with York.

I think he blames me for needing
surgery, which is insane.

I mean, am I the one who put a syrup
bottle up his butt? No, I'm not.

I just...

Nic, is everything okay?

Nurse Nevin, a word.

- I'll leave you guys to it.
- Uh, no, stay.

This concerns you, too.

Christine, abdominal aortic aneurysm,

specifically requested Dr. Jude Silva.

Apparently, he's done quite
a few of these surgeries.

But perhaps you're intimately
aware of those details.

Well, I'm aware that Dr. Silva

has an impeccable track record
with these surgeries, yes.

Come on.

Sorry. Someone put...

it's not important.

Well, here's something
that is important:

I have an opening in my schedule

which will be filled by York Evans.

And you, Dr. Pravesh, will
present the case to me.

It better be flawless.

So now, Bell's doing Ed
and York's surgeries.

So everything is not okay.

Mr. Evans, please meet Dr. Bell.

As distinguished in person as in print.

A pleasure to finally meet you, Dr.
Bell.

Well, thank you. I'll be running

your procedure today, but, uh, first...

Dr. Pravesh will review
the facts for us.

The CT scan confirms
that the foreign body

is approximately four centimeters

above the rectosigmoid junction,
uh, with surrounding free air,

and has damaged the intestine.

And run us through the particulars
of how this occurred.

Bu...

Well, well, he...

- Put the thing...
- He left it in there.

Thank you, Dr. Pravesh.

I'll get it out.

I know you will.

Okay.

Yeah, that would be great.

Her teacher is Mrs. Ashford.

No, I already cleared it with the
school. That won't be a problem.

Oh... Jenna will be happy to see you.

I'll just, I'll just come
get her when I leave here.

Thanks, Maggie.

Is Jenna your sister?

Yeah.

You're a good brother.

And you?

What do you need?

"An aortic aneurysm repair
can be complicated

"by a leak and cause life-threatening

internal bleeding."

I need that not to happen with my mom.

She's in good hands.
You made sure of that.

If there's a mistake during surgery,

if the aneurysm ruptures, will she die?

I'm not gonna lie to you, Trevor.

With surgery, there's always a risk.

But no matter what,
I want you to remember

that you're stronger
than you think, okay?

Thank you.

So once timeout has concluded

and surgery begins in OR One,
you'll take over,

- and I'll return to Two.
- Great.

Sorry, Bradley, am I boring you?

No, of course not.

I was just wondering what the plan is
in the event of complications.

Well, I'll be there to ensure
everything goes smoothly.

You okay, Dr. Bell?

Yeah, I'm fine.

Wake up.

Yes, sir.

"Some might acquire
fancy Ivy League degrees",

"but if they don't have
the inherent instincts,

they may not be cut out
for a life in medicine..."

Dude, stop sending me these pictures.

What's... what is that?

Someone got his first York review.

Even Mina got four stars.

"Inept? Unfocused?"

Seriously, York?

"Not to mention easily distracted."

"Is it the collective attention
deficit of a generation,

or is it one Harvard grad who..."

I will confess. I was nervous.

It was the first time that...

That you had extracted

an object from the colon
of an adult male?

Yes.

Yes, York.

- That.
- Well...

Next time, I hope
you'll be more careful,

conversational and considerate.

Does there really have to be
a next time?

I'm hearing whispers that York is
unhappy with your performance.

The one patient

that loves everyone else hates me.

A lot of this review is
nonsense. I'm having it removed.

It's a stupid review.

If you're looking for approval,
you chose the wrong path in life.

Do your job, you do it
well, and that's it.

Uh, what's going on? Lily is my patient.

Not anymore.

I think we should talk.

I'm gonna make this short
and just as sweet as you.

Turns out, I don't have an appetite

for a nurse snooping around my clinics,

harassing my personnel,
questioning my methods,

making my vulnerable patients paranoid.

- I think that's a little extreme.
- I didn't ask what you thought.

As of this moment,
you are no longer going to be assigned

to any of my patients.

And if you don't watch how you tread,
you won't be anyone's nurse.

And that's not a warning.

It's not a threat.

It's a promise.

- Hello, Zoe.
- Hi.

- You look beautiful today.
- Well, thanks.

Edward Brooks. Date of birth, 8/13/82.

- Agree.
- Attending, Dr. Randolph Bell.

- Yes.
- Here for a left orchiectomy.

No known allergies.

- Everyone agree?
- Correct.

Timeout has concluded.

Dr. Okafor, you may proceed.

Change this damn music.

? True, true, all her friends ?
? with it, true, true ?

You pick this because I'm black?

Picked it because it's awesome.

? ... boys do it, true, ?
? true, got 'em saying... ?

Good work, Bradley.

Thank you, sir.

Hold that steady.

There you go.

Love the choice of music, by the way.

Very soothing.

Well, thank you.

I want you to know,

I never just randomly select residents
for my surgeries.

They're handpicked.
I have a specific criteria for...

Oh, son of a bitch!

- Oh, my God.
- Sharon, get Dr. Okafor.

- Yes, Doctor.
- Just keep 'em coming... more lap.

Get some suction in there,
for crying out loud.

Can't see a damn thing.
Where the hell's Mina?!

? For my money and riches, ?
? she opened up the door... ?

Bradley's passed out. York's crashing.

Bell needs you.

His vitals are stable. Go.

- He hit the...
- Left colic.

Yeah.

Switch out.

Grab that suction.

So the pool's a little lower.
Go a little lower.

There you go.

That's good.
Glad she's feeling better so soon.

Yeah, her grandma's a tough one.

A lot tougher than me.

There you go... yeah, thank you.

Okay. Take it away, Cheryl.

Gus Spinelli.

10/28/1965.

- Agree.
- Surgeon Jude Silva.

Agree.

More laps.

Suction.

2- 0 silk tie. Now.

Ed's blood pressure is running low.

I'm not sure how much more
anesthesia he can take.

There's a junior resident
on his way to assist.

This bleeding's under control.
Get back to the testicle.

- And check in when you're done.
- Bradley's okay.

- Oh, my God. Dr. Bell!
- Just get him out of here!

- I am so... I am so sorry!
- Out!

Out!

What's happening to her?

Trevor, I'm gonna need you
to stay here, sweetie, okay?

- No! What's happening?
- I'm gonna be right back.

They're gonna take care of your mom.
Adrian, will you look after Trevor?

- Nic!
- I'll be right back. I promise.

Where are you taking her?! Nic!

Ma!

- Talk to me.
- Her pressure tanked.

Didn't respond to fluids.

She went unconscious when
her systolic dropped below 80.

Her aneurysm burst.
She's bleeding into her abdomen.

- Is Jude out of surgery?
- No. Complications.

He's not available. So plan B: Mina.

Scalpel.

They're bringing Christine
into OR Three.

- Now?
- Aneurysm burst.

Go with Dr. Bell. Go. Go, go!

- Christine's crashing here in OR Three.
- You're kidding.

- I don't do that.
- Well, go!

Start getting control,
and page Jude, stat!

Um... there we go.

I've got control of the
bleeding until we can repair it.

Watch this, and if hemorrhaging resumes,
call overhead.

- Status?
- His pressure's low.

I'm worried there's a
bleed we can't see.

Okay, I think I can see it.
Status of the aortic aneurysm?

She's stable. Waiting on Jude.

- Where the hell is he?
- Still in surgery.

Shall I extubate Ed?

- Is he stable?
- Yes.

Well, he's not priority. Put more
quarters in the gas machine.

Have them put a Foley in. Then
get back there with Christine.

Okay, that's tight.

What about the colon?

I need about 30 minutes
to make headway with Christine.

Place a Foley for Ed,
and re-prep in about 20.

Once Bell or Jude comes in,
I'll scrub out and finish here.

- Christine's bleeding again.
- Systolic is dropping.

I need Bell.

Mina needs Bell... Christine's
systolic is dropping.

York's colon perforation's
not under control.

- Bell can't leave.
- There's no time to wait for Jude.

You know what to do. Prep for a graft.

Dr. Okafor?

You've got this.

Gus Spinelli, time of death: 4:23 p.m.

Has Ed been re-prepped?

Yes, right after the Foley went in.

- Should we do another timeout?
- No.

He's been under too long.
Let's get this over with.

15 blade.

Christine's pressure dropped,

and we can't get it back up,
even with the blood transfusion.

I don't think I'd mind it
so much. You know what I mean?

Hey.

You know? I don't think
I'll ever be hungry for pancakes again.

Until I, um...

Hey.

A patient in his early 30s

scheduled for a routine surgery,

the removal of an atrophied testicle,

only to have the healthy one excised.

How do we explain this?

- I should have double-checked...
- No.

It was my responsibility.

I asked Nurse Moore
to re-prep the surgical field.

When she sanitized the surgical area...

the incision mark was removed.

When I returned to OR One,

Nurse Moore asked if we
should do another timeout.

I...

said no.

He'd been under too long.

Dr. Bell, you were the architect of
these concurrent surgeries, correct?

Tell me, Stacy...

It's Dr. Leonard.

You like Mozart?

I'm sorry, what?

Mozart. Are you a fan?

- It's okay if you're not.
- I think we're all very aware

- of just how serious this...
- The legendary composer

was unrefined, undisciplined

until along came Joseph Haydn.

And Haydn challenged Mozart,

whom he knew to possess
a brilliant mind.

He pushed him to the brink of madness

before pulling him back,

masterfully guiding

his young prot�g� to greatness.

I do the same thing...

in the name of saving lives. Why?

Because it's my duty to train
the next generation of elite surgeons.

And on this day, the one in question,

I pushed Dr. Okafor
to exceed my expectations.

And, sadly, on this day,
she simply wasn't ready.

Complications are something we
all try strenuously to foresee,

but on those rare days
when Murphy's Law brings

its full weight to bear,

tragedies do occur.

This series of events

simply could not have been predicted.

I guarantee you Chastain
will do the right thing.

You always do the right thing, Dr. Bell.

Grace, Ed.

We just want to be left alone.

Of course. I...

I want to say to both of you...

that there was no excuse...

for the mistake we made.

I...

I'm simply here to say I'm sorry.

So?

I offered my sincerest apologies.

And how was it received?

I recall you saying that families settle

for 45 to 55% less
after a formal apology is made.

Give or take.

Well, I'm confident we'll be at the
higher end of those estimates.

The M and M conference...

I heard it was pretty tense.

Yeah.

When a doctor questions the practices

of this hospital and its physicians

to the extent that
Dr. Leonard is doing...

it has a detrimental effect.

Wouldn't you agree?

Consider it handled.

And Dr. Okafor?

One of the most gifted
surgical residents I've ever seen.

She is invaluable.

Onward.

It's a multistep process.

Yeah, just unsubscribe me.

But you're still
in your free trial period.

I'm gonna block you from my phone.

I'll circumnavigate.

Mina.

Sorry about Bell.

Dick move.

First question...

You only get one.

Where are you going?

To unwind.

Does Devon get a question?

Uh, will you ask her
if she's going to unwind alone?

With a boyfriend? Just a friend?
Does she have friends?

Good night.

Mina.

You look absolutely stunning.

Hey.

Look, my apologies
for not coming through.

Gus had a, uh, bleeding disorder
we didn't know about.

I know.

You know, it's strange.

They give us all this training

on how to do our job,

and do it well...

but nothing...

on how to cope
with the loss of a patient.

And it never gets easier.

What are you doing here?

I came to see you.

You look good, son.

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