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These are the user uploaded subtitles that are being translated: 0 00:00:00,900 --> 00:00:05,670 Hi everyone, I'm Pam Aungst of Pam and marketing and I'm excited to be here with 1 00:00:05,680 --> 00:00:09,780 you today courtesy of V bout to learn about Google ads. 2 00:00:10,180 --> 00:00:11,290 Little bit about me. 3 00:00:11,300 --> 00:00:13,540 I have been doing this kind of stuff for 4 00:00:13,550 --> 00:00:14,310 a long time. 5 00:00:14,320 --> 00:00:16,810 I have been creating websites since 1997 6 00:00:17,700 --> 00:00:23,150 focusing on driving traffic to websites with SEO and PPC and other things since 7 00:00:23,160 --> 00:00:30,640 2005 I speak on SEO, PPC, Analytics and WordPress at a bunch of conferences and 8 00:00:30,800 --> 00:00:35,270 my main company Pam and marketing has been in business for over 9 years now. 9 00:00:35,280 --> 00:00:39,450 And I have another company called stealth search and analytics and both companies 10 00:00:39,460 --> 00:00:40,900 focus on the same things. 11 00:00:40,910 --> 00:00:44,030 Seo, PPC, Analytics and WordPress. 12 00:00:44,510 --> 00:00:48,920 But Pam and marketing works directly with clients and stealth works on a white 13 00:00:48,930 --> 00:00:50,860 label basis through other agencies. 14 00:00:51,920 --> 00:00:53,050 But enough about me. 15 00:00:53,060 --> 00:00:56,340 Let's get right to the topic of Google ads. 16 00:00:57,730 --> 00:00:59,530 Alright, so let's start with the basics. 17 00:01:00,010 --> 00:01:03,640 Google ads are the ads that show up at 18 00:01:03,650 --> 00:01:05,090 the top of the Google search engine. 19 00:01:05,099 --> 00:01:07,160 You'll probably notice that the 1st 3 or 20 00:01:07,170 --> 00:01:10,270 4 results are tagged with the word add. 21 00:01:10,370 --> 00:01:12,000 Sometimes it's in Black Lake in this 22 00:01:12,010 --> 00:01:16,400 screen shot here, other times they test different colors, like recently they've 23 00:01:16,410 --> 00:01:22,190 tested green, but either way it's tagged as an ad and so the 1st 3 or 4 results 24 00:01:22,270 --> 00:01:27,630 that are tagged as AD are paid for and the rest of the results that comprise 25 00:01:27,650 --> 00:01:31,000 the. Google results page are not paid for. 26 00:01:31,010 --> 00:01:34,920 Those are the ones that you optimize for organically with search engine 27 00:01:34,930 --> 00:01:37,730 optimization. But since we're talking about Google ads 28 00:01:37,740 --> 00:01:39,660 here, let's keep going on that. 29 00:01:39,670 --> 00:01:42,420 Now there are other types of Google ads. 30 00:01:42,430 --> 00:01:47,500 The Google ad network can also serve up display ads as well as YouTube ads since 31 00:01:47,510 --> 00:01:48,690 Google owns YouTube. 32 00:01:49,050 --> 00:01:50,430 For this though, we're going to talk 33 00:01:50,440 --> 00:01:55,100 about the most popular usage of the Google ad network, which is search ads. 34 00:01:55,310 --> 00:01:58,030 Those are what I just described, the text ads. 35 00:01:58,070 --> 00:02:03,600 At the top of the search engine, this is often referred to as SEM search engine 36 00:02:03,610 --> 00:02:08,729 marketing, which is a form of pay per click PPC advertising. 37 00:02:09,090 --> 00:02:14,560 There are other forms of PPC advertising as well, Facebook ads, LinkedIn ads, the 38 00:02:14,570 --> 00:02:16,750 YouTube and the display ads that I just mentioned. 39 00:02:16,990 --> 00:02:22,690 But again, for this purpose we're focusing on the search or text ads. 40 00:02:22,700 --> 00:02:27,710 They're often called text ads at the top of the Google search results page. 41 00:02:28,070 --> 00:02:33,090 Google also offers a grant program for five oh one C three nonprofits. 42 00:02:33,100 --> 00:02:35,990 I'm not going to get tuned depth on this right now, but I do want to make sure 43 00:02:36,000 --> 00:02:36,970 you're aware of that. 44 00:02:36,980 --> 00:02:39,190 If you are a five oh one C three or you 45 00:02:39,200 --> 00:02:43,310 work with a five oh one C three or you, just have a nonprofit organization you 46 00:02:43,320 --> 00:02:46,120 love, make sure they know about this program. 47 00:02:46,280 --> 00:02:49,940 They can get up to ten thousand dollars a month in free ad credits. 48 00:02:50,040 --> 00:02:53,690 There's a few restrictions and performance requirements that the account 49 00:02:53,700 --> 00:02:58,050 has to adhere to, but it is a great program and all nonprofits should look 50 00:02:58,060 --> 00:03:01,010 into it. I've linked to a video there you can find 51 00:03:01,020 --> 00:03:05,670 on my YouTube channel which is youtube dot com slash pam and marketing For more 52 00:03:05,680 --> 00:03:06,990 information on that. 53 00:03:07,360 --> 00:03:09,840 But to get back to a standard Google ads 54 00:03:09,850 --> 00:03:14,080 account, let's talk about SEO versus SEM. 55 00:03:15,270 --> 00:03:17,550 As he I'm being search engine marketing, 56 00:03:17,630 --> 00:03:22,290 which is a form of PPC ads and specifically the form that show up at the 57 00:03:22,300 --> 00:03:23,550 top of Google. 58 00:03:24,300 --> 00:03:27,560 Ok, so on E O search engine optimization, 59 00:03:27,680 --> 00:03:32,500 when you are optimizing your website for the rest of the results, the non ad 60 00:03:32,610 --> 00:03:39,240 results, that is nice because you don't have to pay for every single click like 61 00:03:39,250 --> 00:03:44,830 you do with Google ads and it allows also for an exponential return on your 62 00:03:44,840 --> 00:03:46,100 investment over time. 63 00:03:46,260 --> 00:03:48,050 The more you put into it, the more clicks 64 00:03:48,060 --> 00:03:54,510 you get overtime and your costs remain somewhat fixed as compared to the linear 65 00:03:54,520 --> 00:03:57,870 relationship. Between paying for a click and getting 66 00:03:57,880 --> 00:04:01,660 that click at the same cost every time. 67 00:04:01,800 --> 00:04:03,710 And so obviously that's the downside of 68 00:04:03,720 --> 00:04:06,470 EM is you have to pay for every single click. 69 00:04:06,480 --> 00:04:11,980 And also certain industries, depending upon how competitive the keywords are, 70 00:04:12,090 --> 00:04:15,410 can be very expensive on a per click basis. 71 00:04:15,420 --> 00:04:17,140 We'll get into that more soon. 72 00:04:18,200 --> 00:04:21,579 To continue to compare SEO and SEM SEO, 73 00:04:22,180 --> 00:04:28,160 they're both challenging and technical in nature in order to manage them properly. 74 00:04:28,720 --> 00:04:33,660 Seo specifically also has a very heavy workload across multiple departments. 75 00:04:33,670 --> 00:04:39,450 You need good web developers and copywriters and PR people to get to help 76 00:04:39,460 --> 00:04:42,300 you acquire reputable and relevant links. 77 00:04:42,380 --> 00:04:44,760 And it's also rapidly changing or not 78 00:04:44,770 --> 00:04:46,420 necessarily changing, like evolving. 79 00:04:46,670 --> 00:04:49,380 It's continuing always month by month to 80 00:04:49,390 --> 00:04:50,810 get more and more and more complex. 81 00:04:51,680 --> 00:04:54,850 On the SEM side for Google ads it's also 82 00:04:54,860 --> 00:05:01,210 challenging and technical to manage, but it's not as rapidly evolving and it 83 00:05:01,220 --> 00:05:04,450 doesn't require as much cross department involvement. 84 00:05:04,480 --> 00:05:08,530 You do need to be able to work on your landing pages, which the about obviously 85 00:05:08,540 --> 00:05:09,540 can help with. 86 00:05:09,970 --> 00:05:13,050 And other than that though for text ads 87 00:05:13,060 --> 00:05:19,540 it's not that many more resources needed in order to create and deploy ads. 88 00:05:20,360 --> 00:05:21,520 Seo also. 89 00:05:21,580 --> 00:05:24,520 Downside is that it takes a long time to 90 00:05:24,530 --> 00:05:30,180 work anywhere from 3 to 6 to 9 to 12 months before the needle even begins to 91 00:05:30,190 --> 00:05:35,190 move, so that is a hard pill to swallow for a lot of businesses. 92 00:05:36,070 --> 00:05:40,340 Whereas Google adds one of the big pros is that you get instant exposure, which 93 00:05:40,350 --> 00:05:45,680 is great for not only generating leads quickly, but also for running tests. 94 00:05:45,690 --> 00:05:49,820 If you want to test out a new service and you're not really sure how you know the 95 00:05:49,830 --> 00:05:51,620 customers will respond to it, you. 96 00:05:51,630 --> 00:05:54,930 And run a limited time test on Google ads 97 00:05:54,940 --> 00:05:56,700 and see what happens with it. 98 00:05:57,040 --> 00:05:59,140 So a common strategy since SEO takes so 99 00:05:59,150 --> 00:06:04,310 much time is to rely on seem at first while ramping up your SEO efforts and 100 00:06:04,320 --> 00:06:09,670 then maybe pull back on your reliance on seem over time or not. 101 00:06:09,680 --> 00:06:13,200 There is something to be said for being in both places on the Google search 102 00:06:13,210 --> 00:06:18,510 results at the top and the bottom especially on mobile and now over 50 % of 103 00:06:18,520 --> 00:06:21,790 searches occur on Google on mobile those. 104 00:06:21,800 --> 00:06:23,840 First four ads take up a lot of space. 105 00:06:23,850 --> 00:06:29,510 There's a lot of scrolling to do before you get to the number one SEO result. 106 00:06:29,730 --> 00:06:31,890 O keep that in mind as well. 107 00:06:32,500 --> 00:06:35,320 Ok, so continuing on with the basics, the 108 00:06:35,330 --> 00:06:40,510 number one most important thing to do before deploying a Google ads campaign is 109 00:06:40,520 --> 00:06:42,360 to determine your goals. 110 00:06:42,580 --> 00:06:44,090 What do you want out of this? 111 00:06:44,100 --> 00:06:47,690 You're going to be able to measure success if you don't have a bar to 112 00:06:47,700 --> 00:06:49,390 measure it by, you know you got to set the bar. 113 00:06:49,400 --> 00:06:52,340 What do we want out of this? Is it just brand awareness? 114 00:06:52,350 --> 00:06:55,840 You just want more people to know that your company is out there? 115 00:06:56,260 --> 00:06:59,790 Is it something else like email? Subscribers some kind of sign up? 116 00:06:59,800 --> 00:07:05,620 Ebook downloads, leads through? You know, a lead form or actual purchases 117 00:07:05,630 --> 00:07:07,240 if you have an ecommerce store. 118 00:07:07,250 --> 00:07:09,680 So just have it clearly in mind. 119 00:07:09,690 --> 00:07:13,560 And this sounds so simple, but when I'm talking to clients and I ask them what 120 00:07:13,570 --> 00:07:16,340 they want to get out of this, sometimes they start out saying, Oh well, I just 121 00:07:16,350 --> 00:07:17,690 want to get more exposure. 122 00:07:17,700 --> 00:07:18,920 I just want people to know that my 123 00:07:18,930 --> 00:07:22,100 company exists. And then we start deploying the campaign 124 00:07:22,110 --> 00:07:24,720 and they're spending money and they're looking at the results and they're like, 125 00:07:24,730 --> 00:07:27,110 wait, how many leads did I get out of this? 126 00:07:27,720 --> 00:07:32,320 If that is the main goal, then that needs to be set out as the main goal from the 127 00:07:32,330 --> 00:07:34,990 Get go. Now that you've determined your goals, 128 00:07:35,000 --> 00:07:36,920 you want to turn to keyword research. 129 00:07:36,930 --> 00:07:38,930 That's one of the most important parts of 130 00:07:38,940 --> 00:07:40,420 putting together your campaign. 131 00:07:40,840 --> 00:07:42,470 You've decided your goals, now you need 132 00:07:42,480 --> 00:07:47,680 to decide which keywords you want to get found for that you want to pay for. 133 00:07:48,180 --> 00:07:53,260 If your goal is either leads or sales focused, I would strongly recommend 134 00:07:53,380 --> 00:07:58,890 focusing nearly exclusively, if not exclusively, on what I call high intent. 135 00:07:59,180 --> 00:08:00,590 To buy keywords. 136 00:08:01,210 --> 00:08:04,460 Those are keywords that are not just 137 00:08:04,470 --> 00:08:05,560 informational in nature. 138 00:08:05,570 --> 00:08:07,750 These are people that clearly have money 139 00:08:07,870 --> 00:08:11,300 in hand and are looking for somewhere to spend it. 140 00:08:11,310 --> 00:08:16,230 So in the examples here, an informational query might be pizza or pizza toppings. 141 00:08:16,250 --> 00:08:19,340 People just who knows what they want to know when they're typing in pizza. 142 00:08:19,350 --> 00:08:23,260 They might want to order, or they might just be looking for pizza recipes or the 143 00:08:23,270 --> 00:08:24,430 history of pizza. 144 00:08:24,690 --> 00:08:26,980 You don't necessarily want to spend money 145 00:08:26,990 --> 00:08:28,910 on that if you're a pizza place. 146 00:08:29,380 --> 00:08:30,880 Same thing with pizza toppings. 147 00:08:30,920 --> 00:08:38,309 So instead focus on high intent to buy phrases like pizza delivery near me or 148 00:08:38,320 --> 00:08:41,140 pizza restaurant. People wouldn't type those things in if 149 00:08:41,150 --> 00:08:45,740 they didn't have money in hand that they're ready and willing to spend. 150 00:08:45,780 --> 00:08:49,240 So that's what I mean by high intent to buy keywords. 151 00:08:49,910 --> 00:08:53,870 Also, I'm sure that you only select commonly used keywords. 152 00:08:54,850 --> 00:09:00,030 A lot of times people try to put themselves in the customer's shoes and 153 00:09:00,040 --> 00:09:03,160 think about what they might type, and they come up with all sorts of things. 154 00:09:03,170 --> 00:09:07,760 And then I check it and the data says that no one searches for that. 155 00:09:07,770 --> 00:09:11,050 So it's important to make sure you're using keywords that people actually 156 00:09:11,210 --> 00:09:13,500 search for. There are a couple of different tools you 157 00:09:13,510 --> 00:09:16,210 can use to find that out. 158 00:09:16,310 --> 00:09:17,940 One is the Google Adwords keyword 159 00:09:17,950 --> 00:09:21,740 planner, which is built right into Google ads but if you haven't been advertising 160 00:09:21,800 --> 00:09:25,550 with Google ads for a while and spending money with them, they might give you very 161 00:09:25,560 --> 00:09:30,910 vague results like you know some one to 1000 instead of giving you an actual 162 00:09:31,080 --> 00:09:34,960 number. So there's other tools listed here. 163 00:09:34,970 --> 00:09:40,580 Uber suggests which is free KWE Finder which is partially free and then they 164 00:09:40,590 --> 00:09:41,340 make you upgrade. 165 00:09:41,350 --> 00:09:43,840 Same with SCM Rush, you can run a couple 166 00:09:43,850 --> 00:09:46,710 searches a day and then you would have to pay for that. 167 00:09:46,720 --> 00:09:51,740 So usually I recommend Uber suggest as a way to get some more exact search volume 168 00:09:51,750 --> 00:09:54,520 numbers. And what I mean by search volume is the 169 00:09:54,530 --> 00:10:00,560 average number of times per month that people type in a certain phrase, like in 170 00:10:00,570 --> 00:10:02,410 the example here you can see that it. 171 00:10:02,420 --> 00:10:04,440 Average of three hundred sixty eight 172 00:10:04,450 --> 00:10:08,370 thousand people per month type in pizza delivery. 173 00:10:08,910 --> 00:10:13,400 So that is really good information to have to make sure that you are selecting 174 00:10:13,410 --> 00:10:17,340 keywords that people actually type into a search engine and that you'll actually 175 00:10:17,350 --> 00:10:18,450 get something from. 176 00:10:18,850 --> 00:10:20,510 These tools will also tell you about the 177 00:10:20,520 --> 00:10:23,820 level of PPC competition, and there's a lot that goes into that. 178 00:10:23,830 --> 00:10:25,720 But Long story short, lower is always better. 179 00:10:25,730 --> 00:10:28,060 We'll keep it simple for now on that. 180 00:10:28,620 --> 00:10:30,290 Now another important thing you want to 181 00:10:30,300 --> 00:10:34,810 take note of when doing your keyword research is what are these keywords going 182 00:10:34,820 --> 00:10:38,620 to cost you on a per click basis on average? 183 00:10:39,180 --> 00:10:44,860 The way that Google Ads works is it's kind of like an eBay type auction system. 184 00:10:45,070 --> 00:10:49,930 You have to actually outbid the other advertisers in order to come up higher 185 00:10:49,940 --> 00:10:52,590 than them. There are a few other things that can 186 00:10:52,600 --> 00:10:56,170 make you come up higher than them other than bid, but bid is one of the most 187 00:10:56,180 --> 00:10:58,580 important factors in determining. 188 00:10:58,660 --> 00:11:03,200 How high your ad will show O look at the 189 00:11:03,210 --> 00:11:07,180 dollar figures. If you're using the Google ads keyword 190 00:11:07,190 --> 00:11:13,440 planner, you'll notice two different figures, one for the top of page bid low 191 00:11:13,450 --> 00:11:17,010 range and the other for top of page bid high range. 192 00:11:17,370 --> 00:11:21,120 The important thing is the average between these two and other tools will 193 00:11:21,130 --> 00:11:26,070 give you this information to you much more simplistically as average CPC 194 00:11:26,250 --> 00:11:28,030 meaning average cost per click. 195 00:11:28,230 --> 00:11:29,460 So if you're looking at the. 196 00:11:29,470 --> 00:11:33,710 Keyword planner just take the average of those two and that is what you can expect 197 00:11:33,720 --> 00:11:39,280 to pay on average on a per click basis for clicks on that keyword. 198 00:11:39,540 --> 00:11:43,130 Now this is really important because it determines the monthly budget you will 199 00:11:43,140 --> 00:11:44,750 need in order to succeed. 200 00:11:44,760 --> 00:11:47,070 With Google ads you have to cast a wide 201 00:11:47,080 --> 00:11:51,790 enough net with these ads because not every single person that clicks is going 202 00:11:51,800 --> 00:11:56,120 to become a customer and will get more into that detailed forecasting shortly. 203 00:11:56,300 --> 00:11:59,320 But first just to a quick and dirty estimation. 204 00:11:59,820 --> 00:12:02,980 Now this is by no means the most scientific way to do this, but I have 205 00:12:02,990 --> 00:12:05,010 found it to be quite accurate. 206 00:12:05,170 --> 00:12:07,950 If you just take the average CPC. 207 00:12:08,430 --> 00:12:11,800 Again, if you're using keyword planner and you see two numbers, just take the 208 00:12:11,810 --> 00:12:13,790 average of the two like I did here. 209 00:12:13,800 --> 00:12:16,020 The average between those two is 2$ and 210 00:12:16,030 --> 00:12:21,920 fifty seven cents and multiply it by 200 That's a real quick and dirty estimation 211 00:12:22,170 --> 00:12:27,390 of how much monthly budget you would need for that specific keyword. 212 00:12:27,690 --> 00:12:30,690 So if you wanted to bid on pizza delivery. 213 00:12:31,040 --> 00:12:38,500 In this case it would be 514$ a month of budget needed, roughly needed to succeed 214 00:12:38,560 --> 00:12:41,670 on that. Now all campaigns require tweaking and 215 00:12:41,680 --> 00:12:44,870 testing overtime. Each one is different, each one's like a 216 00:12:44,880 --> 00:12:48,140 unique snowflake, so testing is very important. 217 00:12:48,320 --> 00:12:49,150 It may not. 218 00:12:49,160 --> 00:12:51,580 It probably won't come out to be exactly 219 00:12:51,620 --> 00:12:56,430 this, but this can give you an idea of what realm you would be in. 220 00:12:56,440 --> 00:13:01,420 So with a 2$ and 57 cent average cost per click. 221 00:13:01,730 --> 00:13:03,680 It's about 500 a month for that keyword. 222 00:13:03,690 --> 00:13:07,360 If you saw a two twenty five dollar cost 223 00:13:07,370 --> 00:13:11,470 per click, you're going to be, you know, way higher monthly budget for a single 224 00:13:11,630 --> 00:13:15,590 keyword, so that is something to pay attention to at this point. 225 00:13:15,770 --> 00:13:20,130 You also want to pay attention to which keywords you don't want to pay for. 226 00:13:20,190 --> 00:13:25,220 These keyword research tools will show you a lot of related keywords that people 227 00:13:25,230 --> 00:13:31,700 type in that Google ads may very well end up showing your ad for if you don't block 228 00:13:31,710 --> 00:13:32,490 the keywords. 229 00:13:32,670 --> 00:13:35,250 They don't want, so start making a list 230 00:13:35,260 --> 00:13:38,720 of keywords that you don't want to pay for. 231 00:13:38,940 --> 00:13:44,580 Very common ones are free or cheap, or do it yourself in DIY. 232 00:13:44,780 --> 00:13:48,610 If you're some kind of service provider that does things for people you don't 233 00:13:48,620 --> 00:13:53,710 really want to pay for clicks from people who are determined to do it themselves or 234 00:13:53,720 --> 00:13:58,690 used if you only sell new products, those are some common examples, but definitely 235 00:13:58,700 --> 00:14:02,940 start jotting down the single word pieces of. 236 00:14:02,950 --> 00:14:08,120 Searches that you see that you would never want to get found for, and you're 237 00:14:08,130 --> 00:14:13,040 ultimately going to use those to build what's called a negative keyword list in 238 00:14:13,050 --> 00:14:19,250 Google ads, which tells Google, don't ever show my ads for word phrases that 239 00:14:19,260 --> 00:14:21,230 contain these words. 240 00:14:21,290 --> 00:14:23,280 That's very important for not wasting 241 00:14:23,290 --> 00:14:27,030 money. Ok, so let's get into a little more 242 00:14:27,430 --> 00:14:33,650 detailed forecasting. You want to use the Google ads keyword 243 00:14:33,660 --> 00:14:37,150 planner at this point, now that you've figured out what keywords you want to 244 00:14:37,160 --> 00:14:43,170 have and roughly what monthly budget you can afford for this or that you would 245 00:14:43,180 --> 00:14:46,160 need for succeeding with your keywords. 246 00:14:46,840 --> 00:14:49,040 And in the Google ads keyword planner 247 00:14:49,050 --> 00:14:53,730 which you can find by going to tools and then keyword planner in Google ads you 248 00:14:53,740 --> 00:15:00,920 can set your target location and your target language and it will tell you with 249 00:15:01,240 --> 00:15:02,400 the daily budget. 250 00:15:02,410 --> 00:15:03,610 So you have to take the monthly budget 251 00:15:03,620 --> 00:15:07,080 that you decided upon and break it down into daily budget. 252 00:15:07,180 --> 00:15:12,980 So just divide by 30 3 for an average month and enter that and then it will 253 00:15:12,990 --> 00:15:17,130 tell you how many clicks you can expect to get out of this. 254 00:15:17,790 --> 00:15:23,540 So if I had a daily budget of 41$ and I wanted to get found for pizza delivery in 255 00:15:23,550 --> 00:15:30,150 New York City targeting all languages, I could expect to get approximately 430 256 00:15:30,530 --> 00:15:35,000 clicks out of that because my average cost per click in this tool is saying two 257 00:15:35,010 --> 00:15:37,480 twenty five i calculated in the other one two fifty. 258 00:15:37,490 --> 00:15:38,880 Seven that's very close that's. 259 00:15:38,890 --> 00:15:40,930 Why I said that was a rough estimation. 260 00:15:42,050 --> 00:15:47,630 This is also anticipating that I'm going to get a 4 3 %. 261 00:15:47,730 --> 00:15:49,520 Click through rate CTR. 262 00:15:50,540 --> 00:15:54,320 That is the rate at which people will 263 00:15:54,360 --> 00:15:59,030 click on your ad after seeing it, and if they simply see it, that's called an 264 00:15:59,040 --> 00:16:03,710 impression. O if I spent 960$ which is a daily budget 265 00:16:03,720 --> 00:16:09,360 of 41$ a, day i could expect nine thousand nine hundred people to see my ad 266 00:16:09,620 --> 00:16:16,360 and approximately 4 3 % of those people to click on it for a result of 430 267 00:16:16,660 --> 00:16:20,530 clicks. Now keep in mind that the clickthrough 268 00:16:20,610 --> 00:16:25,360 rate tends to start lower and get better overtime as you optimize the campaign. 269 00:16:25,370 --> 00:16:32,210 So that may start as low as 1 %, maybe two, one and a half 2 % and you could 270 00:16:32,220 --> 00:16:35,950 expect to be able to work your way up to 4 3 %. 271 00:16:36,050 --> 00:16:39,110 So certainly take that into account as well. 272 00:16:39,900 --> 00:16:44,290 Next most important thing now that you have estimated the number of clicks that 273 00:16:44,300 --> 00:16:51,280 you will get from this effort is to estimate your quantity of leads and very 274 00:16:51,290 --> 00:16:53,520 importantly the cost per lead. 275 00:16:53,880 --> 00:16:57,410 So you can figure that anywhere from 1 % 276 00:16:57,420 --> 00:17:01,400 to 3 % of your clickers will become leads. 277 00:17:01,860 --> 00:17:06,349 So and that's again same as clickthrough rate that's after optimizing the 278 00:17:06,359 --> 00:17:09,190 campaign. So it may even be lower than 1 % at 279 00:17:09,200 --> 00:17:12,460 first. But we're just kind of in this case, 280 00:17:12,470 --> 00:17:16,859 we're trying to look into the future and see is this even viable, can I afford to 281 00:17:16,869 --> 00:17:21,730 do this based on the profit margins of my product or my service? 282 00:17:22,010 --> 00:17:28,720 So figuring that between, let's say let's just call it two percent, 2 % of those 283 00:17:28,730 --> 00:17:32,450 430 people that clicked will become leads. 284 00:17:33,090 --> 00:17:35,510 So that's 8 6 leads. 285 00:17:35,520 --> 00:17:37,280 So you can round that up to 9 for the 286 00:17:37,290 --> 00:17:39,530 sake of simplicity of forecasting. 287 00:17:40,190 --> 00:17:45,430 So if I spent 960$ in a month and I got 9 288 00:17:45,440 --> 00:17:52,720 leads out of that, I have spent on average 106$ and 66 cents for each lead. 289 00:17:53,470 --> 00:18:00,220 Now that may or may not be acceptable depending upon what I'm selling and the 290 00:18:00,230 --> 00:18:01,870 profit margin of what I'm selling. 291 00:18:01,970 --> 00:18:04,440 Or if it's a service and not a product, 292 00:18:04,450 --> 00:18:09,340 it might be based on kind of my comfort level of what I'm willing to pay for a 293 00:18:09,350 --> 00:18:13,030 lead. Or ideally you should try to calculate 294 00:18:13,100 --> 00:18:17,420 your average lifetime value of your clients based on how long they're going 295 00:18:17,430 --> 00:18:20,200 to stay with you with recurring purchases or subscriptions. 296 00:18:20,910 --> 00:18:24,010 So that is the next thing. 297 00:18:24,220 --> 00:18:27,510 Really think hard about South, let's say, 298 00:18:27,520 --> 00:18:29,050 and I totally made-up these numbers. 299 00:18:29,060 --> 00:18:31,850 So don't use these as, you know, solid 300 00:18:31,860 --> 00:18:35,740 research. As to what pizza shop profit margins look 301 00:18:35,750 --> 00:18:36,550 like, I don't even know. 302 00:18:36,560 --> 00:18:38,180 I just tried to pick a simple example. 303 00:18:38,560 --> 00:18:45,370 So let's just say that the profit margin on a single pizza order is 10 %. 304 00:18:45,380 --> 00:18:52,100 So let's say on average people's orders come to 25$ and after my, costs labor 305 00:18:52,110 --> 00:18:54,410 overhead, food costs, et cetera. 306 00:18:54,680 --> 00:18:58,310 I get to keep 2$ and fifty cents of that 307 00:18:58,320 --> 00:19:03,860 twenty five dollar order, well i mean, if all I'm ever going to get is 1 order out 308 00:19:03,870 --> 00:19:09,990 of each person, then I spent 166$ and sixty six cents to make two dollars and 309 00:19:10,000 --> 00:19:16,340 fifty cents that doesn't make any sense at all and if you are a product business 310 00:19:16,400 --> 00:19:20,970 and your product is kind of a one and done sale and the customers don't keep 311 00:19:20,980 --> 00:19:24,780 coming back this is where you may find that. 312 00:19:24,850 --> 00:19:30,070 Either the keywords you selected or out of reach for your situation and justice 313 00:19:30,080 --> 00:19:32,540 don't make sense, or just Google has. 314 00:19:32,550 --> 00:19:33,980 In general, if you can't find any 315 00:19:33,990 --> 00:19:38,260 affordable keywords for your product, Google ads might not work for you and 316 00:19:38,270 --> 00:19:44,540 it's really important to try to foresee see that coming before you start spending 317 00:19:44,550 --> 00:19:47,570 money. Otherwise, as shown here, your money will 318 00:19:47,710 --> 00:19:53,090 be flushed down the toilet essentially, but sometimes customers become repeat 319 00:19:53,100 --> 00:19:54,530 customers or subscription. 320 00:19:55,290 --> 00:19:57,750 Monthly customers or they keep spending 321 00:19:57,760 --> 00:19:59,720 money with you for a certain period of time. 322 00:20:00,040 --> 00:20:05,020 So if you know on average how long that period of time is. 323 00:20:05,260 --> 00:20:10,430 So let's say this is again probably not the most realistic example, but just as a 324 00:20:10,440 --> 00:20:18,190 forsake of simplicity, let's say that for each new pizza customer that I get from a 325 00:20:18,200 --> 00:20:22,840 Google ad, I can expect them to order once a week for a year. 326 00:20:23,260 --> 00:20:25,340 That means that I have. 327 00:20:25,350 --> 00:20:29,070 Spent 106$ and sixty six cents to get a 328 00:20:29,080 --> 00:20:37,330 customer and I made 130$ after a year off that customer which is a positive profit 329 00:20:37,340 --> 00:20:39,580 margin 23$ and thirty four cents. 330 00:20:39,680 --> 00:20:42,020 It's not too great, but it's profitable 331 00:20:42,100 --> 00:20:48,090 and if I can expect them to or hope them to stay customer even longer than a year, 332 00:20:48,100 --> 00:20:49,530 then that does make sense. 333 00:20:49,540 --> 00:20:52,030 So it's important to figure out which way 334 00:20:52,040 --> 00:20:55,510 to look at it in your situation and figure all of this out. 335 00:20:55,520 --> 00:20:58,820 Before you ever spend a penny on Google ads. 336 00:20:59,230 --> 00:21:01,720 So if you're having trouble, just a quick test. 337 00:21:01,730 --> 00:21:04,370 I'm a huge fan of thought experiments. 338 00:21:05,290 --> 00:21:06,960 And so if you're having trouble figuring 339 00:21:06,970 --> 00:21:10,570 out what you're willing to pay on a per lead basis, and you don't necessarily 340 00:21:10,650 --> 00:21:15,540 know what your average lifetime value is going to be or what kind of cost per lead 341 00:21:15,550 --> 00:21:20,560 you're willing to accept, you can use the thought experiment called the gun to your 342 00:21:20,570 --> 00:21:21,360 head test. 343 00:21:21,440 --> 00:21:23,040 If somebody put a gun to your head and 344 00:21:23,050 --> 00:21:26,120 said quickly tell me how much you're willing to pay for a lead right now, or 345 00:21:26,130 --> 00:21:28,710 I'll shoot you, what number would you say? 346 00:21:29,170 --> 00:21:33,370 And if that doesn't work, then sometimes I ask clients, you know, OK, well, are 347 00:21:33,380 --> 00:21:34,890 you willing to spend ten thousand dollars on a? 348 00:21:34,900 --> 00:21:37,960 Lead and, they're like, no, i'm like OK how about one? 349 00:21:37,970 --> 00:21:39,250 Dollar and, they're like yeah. 350 00:21:39,260 --> 00:21:40,970 And then I kind of work my way down and 351 00:21:40,980 --> 00:21:44,280 wiggle them into the middle into something that they feel comfortable 352 00:21:44,290 --> 00:21:47,070 with. So that's just a quick tip on for doing 353 00:21:47,080 --> 00:21:51,220 this forecasting of you're having trouble figuring out what's comfortable to you to 354 00:21:51,230 --> 00:21:52,730 spend on a pearly basis. 355 00:21:52,740 --> 00:21:54,690 You can do a little thinking along those 356 00:21:54,700 --> 00:21:58,710 lines. Alright, so now you have figured out what 357 00:21:58,720 --> 00:22:00,630 keywords you want to advertise for. 358 00:22:00,640 --> 00:22:02,010 You've figured out how much that's going 359 00:22:02,020 --> 00:22:06,770 to cost you on a per click and on a monthly basis, and you've figured out 360 00:22:06,780 --> 00:22:11,480 what you can expect to see in terms of what exactly you're going to get out of 361 00:22:11,490 --> 00:22:15,920 that number of sales or number of leads and the cost per sale or cost per lead. 362 00:22:16,100 --> 00:22:21,160 If that all seems feasible, now it's time to prepare your content so you can start 363 00:22:21,170 --> 00:22:22,830 putting your ad campaign together. 364 00:22:24,190 --> 00:22:27,500 It's crucial that you put together your 365 00:22:27,510 --> 00:22:32,790 ad copy and landing pages containing the keywords that you selected. 366 00:22:33,610 --> 00:22:39,400 For example, if I selected pizza delivery, I should put the words pizza 367 00:22:39,410 --> 00:22:44,960 delivery in my ad copy, meaning the text that I'm going to type that will show up 368 00:22:44,970 --> 00:22:46,910 at the top of Google. 369 00:22:47,730 --> 00:22:50,080 And I should also make sure those words 370 00:22:50,090 --> 00:22:51,920 are on my landing page. 371 00:22:51,930 --> 00:22:54,770 Landing page meaning the page they're 372 00:22:54,780 --> 00:22:57,980 going to land on after they click the add. 373 00:22:58,530 --> 00:23:01,920 So other examples here are Caesar salad delivery. 374 00:23:01,930 --> 00:23:08,420 If I had that keyword, I should not send that to a page about pizza, I should send 375 00:23:08,430 --> 00:23:13,710 it to a page about salads, and I should say Caesar salad in my ad. 376 00:23:13,930 --> 00:23:18,070 And so on and so forth with the tiramisu example there. 377 00:23:18,240 --> 00:23:22,260 So that's extremely important to keep in mind all along the way. 378 00:23:22,680 --> 00:23:26,340 Because as you start putting your campaign together, if you start grouping 379 00:23:26,760 --> 00:23:33,210 words with landing pages that don't make sense, that don't match and you if you 380 00:23:33,220 --> 00:23:37,850 deploy a campaign that way, Google will give you a low quality score, which means 381 00:23:37,860 --> 00:23:42,700 you will pay more on a per click basis and have less of a chance of outbidding 382 00:23:42,940 --> 00:23:45,900 your outranking you're competing advertisers. 383 00:23:46,080 --> 00:23:48,380 So that's one of those other factors other than the bid. 384 00:23:48,390 --> 00:23:53,330 Amount itself that Google takes into account when deciding how to order the ad 385 00:23:53,340 --> 00:23:57,090 results. So a tight tight match between the 386 00:23:57,100 --> 00:24:01,910 keyword, the copy in the ad, and the words on the landing page. 387 00:24:01,920 --> 00:24:06,270 The website page that they land on will get you a higher quality score and that 388 00:24:06,280 --> 00:24:10,760 will get you a lower average cost per click and a higher average position. 389 00:24:10,980 --> 00:24:12,330 So this is very important. 390 00:24:12,900 --> 00:24:15,780 Like I said, Google will reward you for 391 00:24:16,330 --> 00:24:18,400 having the relevant keywords. 392 00:24:18,870 --> 00:24:20,460 From your ad campaign on the landing 393 00:24:20,470 --> 00:24:22,740 page. But there's a couple more things that you 394 00:24:22,750 --> 00:24:27,490 need to take into account as well that Google's algorithms will be looking for, 395 00:24:27,550 --> 00:24:33,490 and that is basically things that comprise what Google calls a high quality 396 00:24:33,870 --> 00:24:35,010 landing page. 397 00:24:35,350 --> 00:24:38,380 For example, having relevant original 398 00:24:38,450 --> 00:24:43,000 content containing the keywords and what I mean by relevant is just it's topically 399 00:24:43,010 --> 00:24:46,900 relevant, like sending people to a salads page when they're looking for salad 400 00:24:46,910 --> 00:24:49,310 instead of a pizza page when they're looking for salad. 401 00:24:49,320 --> 00:24:54,830 And also, original means that you're not just copy pasting content from elsewhere 402 00:24:54,840 --> 00:24:55,670 on the web. 403 00:24:56,060 --> 00:24:58,110 Product resellers or wholesalers or 404 00:24:58,120 --> 00:25:04,530 distributors sometimes will copy paste text from a manufacturer's website and 405 00:25:04,540 --> 00:25:06,120 put it on their landing page. 406 00:25:06,240 --> 00:25:07,400 It's not a good practice. 407 00:25:07,410 --> 00:25:11,650 Google wants you to have unique content that you wrote yourself on your landing 408 00:25:11,660 --> 00:25:13,900 page. You also want to demonstrate 409 00:25:13,910 --> 00:25:18,200 trustworthiness ways to do this or like secure payment badges. 410 00:25:18,210 --> 00:25:22,300 Like if you're an online store and you have a shopping cart and checkout, you 411 00:25:22,310 --> 00:25:26,120 know all those kind of verified by visa type things or whatever applies to your 412 00:25:26,130 --> 00:25:28,550 case. Those trust badges are very important. 413 00:25:29,390 --> 00:25:35,670 Also just having a secure website that loads with HTTPS meaning you have an SSL 414 00:25:35,750 --> 00:25:41,280 certificate, testimonials in the case of service businesses are a huge trust 415 00:25:41,290 --> 00:25:43,190 building factor that should be present. 416 00:25:43,340 --> 00:25:44,700 On your landing page. 417 00:25:45,120 --> 00:25:50,230 It should also be extremely mobile friendly and easy to navigate and should 418 00:25:50,240 --> 00:25:53,080 also load lightning fast, especially on mobile. 419 00:25:53,260 --> 00:25:57,990 Those are some things that Googles automated systems will look for in order 420 00:25:58,000 --> 00:26:02,000 to determine if your landing page is high quality or not. 421 00:26:02,300 --> 00:26:09,230 Ok, so now that you have figured out your keywords and your costs and your average 422 00:26:09,240 --> 00:26:13,530 cost per lead, you can expect to get out of this or per sale and you've figured 423 00:26:13,540 --> 00:26:14,590 out your landing pages. 424 00:26:14,600 --> 00:26:15,770 Give them high quality. 425 00:26:16,450 --> 00:26:21,250 Now it's time to actually build, launch and manage the campaign. 426 00:26:22,070 --> 00:26:23,530 This is where. 427 00:26:24,600 --> 00:26:25,880 Things get technical. 428 00:26:26,180 --> 00:26:32,850 I mentioned earlier that both SEO and SEM are technical and complex, and Google 429 00:26:32,860 --> 00:26:34,790 wants to make you think that it's easy enough. 430 00:26:34,800 --> 00:26:39,390 They'll place sales calls to your office, have sales people call you and say, oh, 431 00:26:39,400 --> 00:26:41,920 it's so easy to set up a Google ads account. 432 00:26:42,040 --> 00:26:44,490 And I guess technically they're right. 433 00:26:44,500 --> 00:26:47,770 It's easy to set it up, but it's not easy 434 00:26:47,780 --> 00:26:52,180 to configure it correctly so that you don't waste a ton of money. 435 00:26:53,000 --> 00:26:58,590 I have a whole checklist of things here that you should either learn about before 436 00:26:58,600 --> 00:27:03,380 deploying your own campaign, or hire someone who knows about all these things 437 00:27:03,390 --> 00:27:09,370 already, a person, consultant, or a company that has a thorough knowledge of 438 00:27:09,380 --> 00:27:13,640 all of these things before anyone to no one should ever touch your campaign 439 00:27:14,000 --> 00:27:16,760 without being fully educated in all of these things. 440 00:27:17,040 --> 00:27:21,590 Now I will run through them really quickly so that you can know what I'm 441 00:27:21,600 --> 00:27:23,440 talking about for each thing. 442 00:27:24,110 --> 00:27:27,720 But again, it's something you thoroughly 443 00:27:27,730 --> 00:27:32,820 want to educate yourself on separately from this course and each piece of these 444 00:27:32,830 --> 00:27:34,700 things. Make sure you're really comfortable with 445 00:27:34,710 --> 00:27:36,670 them before deploying your own campaign. 446 00:27:37,480 --> 00:27:41,070 So the first thing is tightly themed 447 00:27:41,080 --> 00:27:48,240 campaign structure, ideally having only a single keyword in each ad group. 448 00:27:48,600 --> 00:27:52,830 And I'm going to switch over to a live Google ads campaign to show you what I 449 00:27:52,840 --> 00:27:57,140 mean by this and show you the basic structure of a Google ads account. 450 00:27:57,660 --> 00:28:03,790 So here we have an ad account for a business coach that has a variety of 451 00:28:03,800 --> 00:28:07,420 different campaigns. One of them is a display campaign. 452 00:28:07,850 --> 00:28:09,840 That we're not going to get into today. 453 00:28:09,850 --> 00:28:11,890 We are talking mostly about the search. 454 00:28:12,090 --> 00:28:16,620 We're talking entirely about the search campaigns, the ones that are text ads at 455 00:28:16,630 --> 00:28:17,990 the top of Google search results. 456 00:28:18,000 --> 00:28:20,030 So I'll click into one of these campaigns 457 00:28:20,450 --> 00:28:21,430 as an example. 458 00:28:22,610 --> 00:28:25,680 And now we are looking at our list of ad 459 00:28:25,690 --> 00:28:28,790 groups and you'll see this breadcrumb up here too. 460 00:28:28,800 --> 00:28:32,780 We'll show that we went from all the all campaigns view into these small business 461 00:28:32,790 --> 00:28:36,480 coach campaign and now we're looking, this tells us where we are and that 462 00:28:36,490 --> 00:28:38,530 campaign we're looking at the ad groups. 463 00:28:38,980 --> 00:28:41,340 And if I click into one of the ad groups. 464 00:28:42,110 --> 00:28:46,030 Inside of here you'll see the keywords for that ad group and you'll notice 465 00:28:46,040 --> 00:28:48,950 there's only two and they're extremely similar. 466 00:28:49,010 --> 00:28:52,080 You'll also notice punctuation marks here, which I will explain more in a 467 00:28:52,090 --> 00:28:56,770 moment, but for now we're explaining tightly themed ad groups. 468 00:28:57,430 --> 00:29:02,080 So if I am in these small business coach campaign in the small business coach ad 469 00:29:02,090 --> 00:29:07,390 group, I really should only see keywords about small business coach. 470 00:29:08,050 --> 00:29:12,290 There are also adds in this ad group that you will see. 471 00:29:12,580 --> 00:29:17,960 Only talk about small business coach, the exact keyword we had. 472 00:29:18,200 --> 00:29:25,210 So that is what I mean by tightly themed that keywords about one thing, have ad 473 00:29:25,220 --> 00:29:27,370 copy about that thing with those keywords. 474 00:29:27,380 --> 00:29:32,230 And also I can tell you these point to a landing page that says small business 475 00:29:32,240 --> 00:29:34,460 coach and small business coaching all over it. 476 00:29:34,700 --> 00:29:39,970 So I'll show the next example of that if we go back to the small business coach 477 00:29:39,980 --> 00:29:42,800 campaign and we go back to ad groups. 478 00:29:43,470 --> 00:29:45,100 So we already looked in this ad group 479 00:29:45,110 --> 00:29:47,730 here. Let's look in this one for retail 480 00:29:47,740 --> 00:29:49,950 business coach, we have a keyword. 481 00:29:50,010 --> 00:29:51,330 Again, I'll explain the punctuation 482 00:29:51,340 --> 00:29:53,580 shortly. We have a keyword for retail business 483 00:29:53,590 --> 00:29:59,500 coach and the ads in this group say retail business coach as does the landing 484 00:29:59,510 --> 00:30:01,140 pages of different landing page. 485 00:30:01,150 --> 00:30:03,940 So that's what I mean by tightly themed 486 00:30:03,950 --> 00:30:08,430 ad groups. And in this case, we only have a single. 487 00:30:08,530 --> 00:30:13,520 If we go back to the keywords, we only have a single keyword in the ad. 488 00:30:13,530 --> 00:30:16,540 Group that is known as Skaggs. 489 00:30:16,980 --> 00:30:18,660 Single keyword ad groups. 490 00:30:18,700 --> 00:30:24,790 That is the best way to ensure that you are as tightly themed as you possibly can 491 00:30:24,800 --> 00:30:27,810 be. That being said, like I said before we 492 00:30:27,820 --> 00:30:31,790 had two extremely similar versions of the keyword in one group, so you don't have 493 00:30:31,800 --> 00:30:35,410 to go quite to the extreme of single keywords in every ad group. 494 00:30:35,420 --> 00:30:40,370 You can put a couple very close variants in there, but for the most part try to 495 00:30:40,380 --> 00:30:43,650 focus on a single topic per ad group. 496 00:30:43,660 --> 00:30:48,360 For sure. Ok, so Next up we have proper 497 00:30:48,370 --> 00:30:52,020 usage of match types and this is where I'm going to start talking about the 498 00:30:52,030 --> 00:30:53,740 punctuation that you saw. 499 00:30:53,750 --> 00:30:56,750 But first, high level, what a match type 500 00:30:57,250 --> 00:31:02,720 is basically a version of synonym control and the first version. 501 00:31:02,730 --> 00:31:06,960 I only list 3 here because I only believe that three are acceptable, but there is a 502 00:31:06,970 --> 00:31:11,530 fourth and the fourth is the default which is broad match. 503 00:31:11,850 --> 00:31:13,690 What broad match means is. 504 00:31:13,700 --> 00:31:17,280 A broad allowance of the use of synonyms. 505 00:31:17,680 --> 00:31:23,580 So the example I always use for this one is if you are a company that only 506 00:31:23,770 --> 00:31:27,460 manufacturers and sells red T-shirts that's the only thing you sell. 507 00:31:27,660 --> 00:31:33,520 You go and make a Google ad campaign and you pick red T-shirt as your keyword and 508 00:31:33,860 --> 00:31:36,860 you deploy your ads with broad match. 509 00:31:37,320 --> 00:31:39,740 Google Systems will look at the word red 510 00:31:39,820 --> 00:31:43,800 and then say, Oh well you know, red and pink are kind of similar. 511 00:31:43,820 --> 00:31:48,880 And it'll look at the word T-shirt and think, oh T-shirt and tank top are kind 512 00:31:48,890 --> 00:31:54,960 of similar, and you can end up paying for clicks on the keyword ink tank tops even 513 00:31:54,970 --> 00:32:01,180 though all you sell is red T-shirts So broad match is very dangerous and pretty 514 00:32:01,190 --> 00:32:03,240 much every campaign I've ever seen using broad match. 515 00:32:03,250 --> 00:32:07,890 If it doesn't also extensively, extensively use negative keyword lists, 516 00:32:08,050 --> 00:32:10,130 then it will be wasting money. 517 00:32:10,590 --> 00:32:14,440 So I will show you go back to the ad 518 00:32:14,450 --> 00:32:20,360 campaign here the second match type is a little bit, it has a little bit more 519 00:32:20,370 --> 00:32:24,480 synonym control to it like retail business coach here you see there's a 520 00:32:24,490 --> 00:32:30,060 plus sign in front of each word that's modified broad match and that means that 521 00:32:30,070 --> 00:32:34,080 you're saying to Google Systems this word that I have the plus sign in front of. 522 00:32:34,090 --> 00:32:38,260 I only want that word, not synonyms of that word. 523 00:32:38,410 --> 00:32:40,740 So by putting the plus sign in front of. 524 00:32:40,750 --> 00:32:42,840 Retail and business and coach, we're 525 00:32:42,850 --> 00:32:48,310 making sure that we're not going to accidentally show up for any irrelevant 526 00:32:48,410 --> 00:32:52,990 mix of synonyms that are similar to either retail or business or coach. 527 00:32:53,600 --> 00:32:57,890 There are also a couple of other match types that get even tighter and tighter 528 00:32:57,900 --> 00:32:59,340 with your synonym control. 529 00:32:59,640 --> 00:33:05,470 I'll go back to the other ad group where 530 00:33:05,480 --> 00:33:06,820 we had those. 531 00:33:08,110 --> 00:33:10,510 So phrase match is the next one. 532 00:33:10,520 --> 00:33:16,340 That is when you have quotation marks around the phrase, that means that you 533 00:33:16,350 --> 00:33:22,020 want that phrase in that order, and there can still be words in front of it or 534 00:33:22,030 --> 00:33:26,090 words after it that the searcher adds to the phrase. 535 00:33:26,150 --> 00:33:31,860 But you're telling Google with the quotes that you want only those words in that 536 00:33:31,870 --> 00:33:34,170 order somewhere in the phrase. 537 00:33:34,310 --> 00:33:35,800 And then the last one is exact. 538 00:33:35,810 --> 00:33:38,290 Match these brackets here that is. 539 00:33:38,300 --> 00:33:40,640 The similar type of thing, except it does 540 00:33:40,650 --> 00:33:46,730 not allow additional words before or after O when bidding on small business 541 00:33:46,740 --> 00:33:52,310 coach with the brackets, we're saying don't let us pay for people who typed in 542 00:33:52,320 --> 00:33:55,420 anything before small and anything after coach. 543 00:33:55,740 --> 00:33:59,860 And you'll also see we're experimenting with two different ways side-by-side 544 00:34:00,060 --> 00:34:02,190 here, two different match types. 545 00:34:02,200 --> 00:34:06,770 So to go back to our list, that is a 546 00:34:06,780 --> 00:34:08,460 really quick run. 547 00:34:08,469 --> 00:34:10,600 True of what match types are, but I think 548 00:34:10,610 --> 00:34:14,170 you're probably beginning to see what I mean about the complexity of managing 549 00:34:14,270 --> 00:34:18,330 these campaigns and what you need to know before you start diving in. 550 00:34:18,590 --> 00:34:22,230 There's also selection of appropriate bidding strategies and amounts. 551 00:34:22,550 --> 00:34:27,900 You can bid a wide variety of different amounts on each keyword and or you can 552 00:34:27,909 --> 00:34:30,040 let this Google system automate that. 553 00:34:30,050 --> 00:34:33,730 You can also bid based on how much you 554 00:34:33,739 --> 00:34:38,330 want to pay on a per lead or per sale basis. 555 00:34:38,690 --> 00:34:40,639 It all gets very complex very quickly. 556 00:34:40,650 --> 00:34:43,440 So again, work with someone who knows 557 00:34:43,449 --> 00:34:45,300 these things or educate yourself on these things. 558 00:34:45,310 --> 00:34:50,020 First, thorough knowledge of Google ad policies is extremely important because 559 00:34:50,030 --> 00:34:54,550 if you do something like using too much punctuation in your ad copy, then your ad 560 00:34:54,560 --> 00:34:55,449 will get disproved. 561 00:34:55,530 --> 00:34:57,090 And if you get enough ads disapproved, 562 00:34:57,380 --> 00:34:59,300 your whole account can be shut down. 563 00:34:59,310 --> 00:35:01,590 And that's never a good thing. 564 00:35:02,380 --> 00:35:06,530 As I mentioned also proper use of negative keyword lists words that you 565 00:35:06,540 --> 00:35:11,400 want to block to never be allowed and regardless of what your match types are 566 00:35:11,410 --> 00:35:14,740 set to and frequent monitoring of search terms. 567 00:35:15,220 --> 00:35:17,980 Now search terms are different than keywords. 568 00:35:18,100 --> 00:35:22,490 The keyword is the keyword that you put in that you wanted to bid on. 569 00:35:22,500 --> 00:35:24,330 Like the red T-shirt example. 570 00:35:24,340 --> 00:35:27,230 Red T-shirt would be the keyword, but the 571 00:35:27,240 --> 00:35:32,320 search terms which are hidden a little deeper in the account are the. 572 00:35:32,340 --> 00:35:36,860 Terms that people actually typed in, like showing the synonyms that they used if 573 00:35:36,870 --> 00:35:39,950 you were allowing synonym usage, like pink tank top. 574 00:35:40,010 --> 00:35:43,910 So you have to monitor that in a very regular basis and keep adding to your 575 00:35:43,920 --> 00:35:49,240 negative keywords list and adjusting your match types according to the stuff you 576 00:35:49,250 --> 00:35:53,100 see in your search terms list that you don't want to be paying for clicks on. 577 00:35:53,110 --> 00:35:57,500 There's also add extensions, geotargeting, audience targeting, all 578 00:35:57,510 --> 00:36:02,390 sorts of extra things that can be set up in the account conversion. 579 00:36:02,490 --> 00:36:06,570 Tracking is one of the most important, if not the most important thing. 580 00:36:06,580 --> 00:36:09,950 To make sure that you have set up and have set up accurately so that you know 581 00:36:09,960 --> 00:36:16,480 for sure when someone either completes a sale or fills out a form on your website 582 00:36:16,580 --> 00:36:22,310 as a result of these ads, being able to track that is just crucial, absolutely 583 00:36:22,320 --> 00:36:28,310 crucial to being able to make a Google ads campaign profitable and knowledge of 584 00:36:28,320 --> 00:36:32,970 how to run not only any old A B test, but knowing when the result. 585 00:36:32,980 --> 00:36:37,140 Of an AB test is statistically significant, and what I mean by AB test 586 00:36:37,150 --> 00:36:39,710 is running two different things at the same time. 587 00:36:39,850 --> 00:36:43,730 You should always have two different copies of your ad copy running at the 588 00:36:43,740 --> 00:36:46,740 same time. May also want to do AB tests on two 589 00:36:46,750 --> 00:36:51,200 different versions of a landing page, or two different match types like I showed 590 00:36:51,210 --> 00:36:53,990 before. So that is. 591 00:36:55,400 --> 00:36:59,780 Analyzing the results of that, if you jump to conclusions too quickly and you 592 00:36:59,790 --> 00:37:04,120 don't wait for enough data on the test to produce a statistically significant 593 00:37:04,130 --> 00:37:10,670 result, you'll be making erroneous, non properly data-driven decisions. 594 00:37:11,560 --> 00:37:15,280 So again, we don't have time in this course to get into every single one of 595 00:37:15,290 --> 00:37:20,170 these things, but that's a quick tour of what they are and what they mean and 596 00:37:20,180 --> 00:37:24,730 they're importance. As I said, if you don't know these 597 00:37:24,740 --> 00:37:29,130 things, you can certainly teach yourself these things or just hire an experience 598 00:37:29,140 --> 00:37:31,990 Google ad specialist or a Google partner agency. 599 00:37:32,540 --> 00:37:36,390 If you want to teach it to yourself though, I would highly recommend taking 600 00:37:36,400 --> 00:37:38,740 the Google ads certification tests. 601 00:37:38,840 --> 00:37:40,530 Now you may you know, for your own 602 00:37:40,540 --> 00:37:45,810 business, not really need to be certified in Google ads, but it's an open book test 603 00:37:45,820 --> 00:37:50,330 experience, so I think it's a great learning experience to make sure that you 604 00:37:50,340 --> 00:37:53,040 get enough familiarity with the things that we just. 605 00:37:53,050 --> 00:37:59,950 About before you start spending money and potentially wasting money on Google ads. 606 00:38:00,550 --> 00:38:04,900 So here's a quick case study to demonstrate what I was talking about with 607 00:38:04,910 --> 00:38:08,980 the ability to lose money on Google ads, or really to compare and contrast it 608 00:38:08,990 --> 00:38:13,150 properly managed campaign against when it was not properly managed. 609 00:38:13,390 --> 00:38:18,920 So this was for an E commerce client that had set up their own campaign and had 610 00:38:18,930 --> 00:38:22,990 hardly any of those checklists of best practices in place with. 611 00:38:23,050 --> 00:38:28,910 Upper campaign structure, tightly themed ad groups and AB testing on ad copy and 612 00:38:28,920 --> 00:38:32,970 match type usage and negative usage, and they were just, they were getting 613 00:38:32,980 --> 00:38:36,370 something out of it, but not nearly what they could have been. 614 00:38:36,380 --> 00:38:40,240 So we took over the account and spent the first month rebuilding it. 615 00:38:40,300 --> 00:38:45,230 And So what you're looking at here is the so their old version was still running 616 00:38:45,240 --> 00:38:49,120 while we were rebuilding it, so we launched our version in month two, so our 617 00:38:49,130 --> 00:38:53,130 version as compared to their version got 618 --> 00:38:53,140 --> 00:38:58,010 Thousand nine hundred and ninety two 619 00:38:58,710 --> 00:39:01,920 about twenty seven hundred dollars less on the ads. 620 00:39:01,930 --> 00:39:05,320 That's a massive, massive, massive difference. 621 00:39:05,330 --> 00:39:10,270 They were wasting a massive amount of money by not having this configured 622 00:39:10,310 --> 00:39:13,080 correctly and that was just the first month. 623 00:39:13,090 --> 00:39:19,480 We continued to improve as we did more AB tests over time and even just the second 624 00:39:19,490 --> 00:39:22,950 month of us managing it, we had another. 625 00:39:23,450 --> 00:39:27,280 Almost 6000$ increase in revenue and 626 00:39:27,360 --> 00:39:31,690 spent again a little bit less, but less for even more. 627 00:39:31,700 --> 00:39:35,890 So there, I mean the sum total of the amount of money they could have been 628 00:39:35,900 --> 00:39:41,300 making off of it by spending less on it was just like our management fees like 629 00:39:41,310 --> 00:39:43,310 more than paid for themselves. 630 00:39:43,320 --> 00:39:45,130 So keep that in mind when deciding 631 00:39:45,140 --> 00:39:49,680 whether to educate yourself and take the invest the time and educating yourself or 632 00:39:49,720 --> 00:39:53,840 invest the money in someone who really knows what they're doing either way. 633 00:39:54,030 --> 00:39:59,800 It is. Whether you do this yourself or you hire someone, it is very important to 634 00:39:59,810 --> 00:40:02,820 be involved in the monitoring of the performance of the account. 635 00:40:02,830 --> 00:40:07,420 So if you have outsourced this, that means having a monthly call with your 636 00:40:07,430 --> 00:40:10,130 Google ads specialist or agency. 637 00:40:10,470 --> 00:40:13,050 And if it's yourself, then just be in 638 00:40:13,060 --> 00:40:13,680 there all the time. 639 00:40:13,690 --> 00:40:16,000 This is not something that should be said 640 00:40:16,010 --> 00:40:22,240 and forget it ever there's always room to squeeze more and more performance out of 641 00:40:22,250 --> 00:40:24,220 it and to make sure the performance. 642 00:40:24,230 --> 00:40:25,190 Slip overtime. 643 00:40:26,360 --> 00:40:30,720 What does that look like? Well, at first it looks like checking on 644 00:40:30,730 --> 00:40:33,640 things daily. It's very important to check daily and 645 00:40:33,650 --> 00:40:37,370 then weekly at a minimum with a full analysis monthly. 646 00:40:37,830 --> 00:40:39,720 So monitor your search terms closely. 647 00:40:39,730 --> 00:40:41,140 That's the thing we were talking about. 648 00:40:41,150 --> 00:40:45,940 Where because of the allowance of synonym usage by certain match types, you may be 649 00:40:45,950 --> 00:40:48,870 paying for clicks on the wrong words for your business. 650 00:40:49,250 --> 00:40:52,910 Monitor your clickthrough rate for all of your ads and keywords. 651 00:40:52,920 --> 00:40:55,970 Again, that's the percentage of people that see your. 652 00:40:55,980 --> 00:40:59,720 That end up clicking on it make sure that it's at least 2 %. 653 00:40:59,730 --> 00:41:05,390 Anything under 2 % is should not be considered acceptable, so continue to 654 00:41:05,400 --> 00:41:07,290 tweak and optimize until you hit two. 655 00:41:07,300 --> 00:41:09,860 And if you can't then maybe don't 656 00:41:09,870 --> 00:41:11,240 advertise with that keyword. 657 00:41:12,010 --> 00:41:14,140 Also, monitor your cost per click and 658 00:41:14,150 --> 00:41:16,070 cost per lead and conversion rate. 659 00:41:16,100 --> 00:41:17,610 All of the things that I just showed in 660 00:41:17,620 --> 00:41:22,820 that case study example, you have to have to have to make sure the math works out 661 00:41:22,830 --> 00:41:27,590 for you and your margins, or else you're just flushing money down the toilet. 662 00:41:28,440 --> 00:41:35,550 So all that being said, if you do want to run this yourself or even just get a bit 663 00:41:35,560 --> 00:41:39,830 more educated on it so that you can evaluate how your expert or agency is 664 00:41:39,840 --> 00:41:41,620 doing at managing your campaign. 665 00:41:41,760 --> 00:41:43,650 We do offer coaching and training 666 00:41:43,660 --> 00:41:47,470 services and that is you can find the details here. 667 00:41:47,480 --> 00:41:50,810 You can email me to book a session if you'd like. 668 00:41:50,820 --> 00:41:55,210 If you want to just do one off session, it's one ninety five per hour long 669 00:41:55,220 --> 00:41:58,660 session, or if you really are sure you want to work on this. 670 00:41:58,670 --> 00:41:59,680 Regular basis. 671 00:41:59,830 --> 00:42:01,970 You can get a bundle of four sessions for 672 00:42:02,110 --> 00:42:03,710 700$ to use over 8 weeks. 673 00:42:03,720 --> 00:42:05,960 So you can meet once a week for four 674 00:42:05,970 --> 00:42:08,510 weeks or once every other week for eight weeks. 675 00:42:08,590 --> 00:42:15,450 That is personalized one-on-one time with myself and personalized custom curriculum 676 00:42:15,550 --> 00:42:17,250 for exactly what you need to know. 677 00:42:17,260 --> 00:42:18,720 Maybe you already know all about match 678 00:42:18,730 --> 00:42:21,920 types, but you want to work on landing page quality, whatever. 679 00:42:21,930 --> 00:42:27,550 Wherever you're at will gear the agenda to exactly what you need, and each 680 00:42:27,560 --> 00:42:29,090 session is recorded on zoom. 681 00:42:29,100 --> 00:42:31,750 For future reference, so I do tend to, as 682 00:42:31,760 --> 00:42:35,040 you can see in this course brain dump a lot of information in an hour. 683 00:42:35,050 --> 00:42:40,260 So we want to make sure you have the ability to go back and review anything 684 00:42:40,270 --> 00:42:43,640 that we worked on together so it always record the session and send it 685 00:42:43,650 --> 00:42:46,000 afterwards. So that is it. 686 00:42:46,010 --> 00:42:51,020 If you do have any questions, feel free to email me with questions on either the 687 00:42:51,030 --> 00:42:54,470 coaching program or just the material in this course. 688 00:42:54,570 --> 00:43:00,620 You can also find me on online on all the socials, facebook dot com slash pam and 689 00:43:00,630 --> 00:43:04,580 marketing at payment marketing on Twitter, etcetera, etcetera. 690 00:43:04,590 --> 00:43:07,910 My website ispamandmarketing.com if you want to reach out that way. 691 00:43:07,950 --> 00:43:13,460 I would love to hear from you about your experience in this course, if there's 692 00:43:13,470 --> 00:43:15,130 anything that could have been made clearer. 693 00:43:15,300 --> 00:43:19,350 Or just any lingering questions you have, please don't hesitate to reach out. 64272

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