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These are the user uploaded subtitles that are being translated: 1 00:00:02,000 --> 00:00:09,800 -- This programme contains strong language and scenes some viewers may find distressing 2 00:00:11,440 --> 00:00:14,040 Being a carer is all about... 3 00:00:18,360 --> 00:00:22,880 ..acknowledging and, you know, preserving the residents' dignity. 4 00:00:24,920 --> 00:00:27,160 You know, I've been told, I've been told before 5 00:00:27,200 --> 00:00:29,800 that I'm very good at making people feel comfortable. 6 00:00:31,560 --> 00:00:34,920 Very, you know, I'm very social, 7 00:00:34,960 --> 00:00:39,240 very sociable person, very personable, 8 00:00:39,280 --> 00:00:41,400 very personable... 9 00:00:42,800 --> 00:00:44,280 ..very personable. 10 00:00:47,200 --> 00:00:49,720 Like to have a laugh, like to go... like to have a 11 00:00:49,760 --> 00:00:52,000 Don't say you like have laugh. 12 00:00:53,320 --> 00:00:54,320 She's not your mate. 13 00:01:02,480 --> 00:01:03,480 Ow! 14 00:01:11,480 --> 00:01:16,520 -- Hello. -- Hi. I'm Sarah Bain. I'm here for the interview. 15 00:01:19,200 --> 00:01:20,200 DOOR ENTRY BUZZES 16 00:01:31,480 --> 00:01:32,480 RADIO PLAYS 17 00:01:35,960 --> 00:01:37,200 -- It's just down there, love. 18 00:01:50,880 --> 00:01:53,240 -- Excuse me, I'm looking for Steve. 19 00:02:12,000 --> 00:02:13,640 WHISPERING: -- Follow me. Be quick. 20 00:02:13,680 --> 00:02:14,680 Go on, then. 21 00:02:27,440 --> 00:02:28,640 We've been given the honour 22 00:02:28,680 --> 00:02:30,600 of getting tea and that for the candidate. 23 00:02:30,640 --> 00:02:32,080 -- You're the only candidate. 24 00:02:34,720 --> 00:02:37,160 -- Er, tea, please, yeah. 25 00:02:37,200 --> 00:02:38,400 Ta. 26 00:02:38,440 --> 00:02:40,760 -- Milk and sugar? --One and a half, please. 27 00:02:42,040 --> 00:02:44,920 -- You mean two. --No, she means one and a half. 28 00:02:44,960 --> 00:02:46,760 -- That's not a number, is it? 29 00:02:46,800 --> 00:02:48,560 -- Well, it is a number, it's one and a half. 30 00:02:50,960 --> 00:02:52,440 I'm sorry. He's rude. 31 00:02:52,480 --> 00:02:53,880 I'm Tony, by the way. 32 00:02:53,920 --> 00:02:55,240 He's Kenny. 33 00:02:55,280 --> 00:02:56,960 -- After Kenny Dalglish, easy. 34 00:02:57,000 --> 00:03:00,640 Where he's named after milkman his mum used to play dominoes with. 35 00:03:00,680 --> 00:03:03,400 -- Ask him how old he is, ask him when Dalglish made his debut. 36 00:03:03,440 --> 00:03:05,320 -- My dad was a fortune teller. 37 00:03:05,360 --> 00:03:07,520 A point to me. -- Tit. 38 00:03:07,560 --> 00:03:09,600 -- Sarah, is it? -- Yeah. 39 00:03:09,640 --> 00:03:10,800 -- Thank you, lads. 40 00:03:26,200 --> 00:03:29,560 So what brings you to residential care? 41 00:03:29,600 --> 00:03:30,960 -- Well, I've got me Level 1 42 00:03:31,000 --> 00:03:34,200 in Preparing to Work in Adult Social Care... -- Going to stop you there. 43 00:03:34,240 --> 00:03:37,160 This job is about treating people with dignity. 44 00:03:37,200 --> 00:03:40,080 -- Of course. --This is their home that we work in. 45 00:03:40,120 --> 00:03:43,200 So I'm not just employing any old knobby-knobstopper to wipe an arse. 46 00:03:46,160 --> 00:03:47,160 -- Have I upset you? 47 00:03:48,200 --> 00:03:50,880 -- You sent your CV and, well, your skills are joking 48 00:03:50,920 --> 00:03:52,480 and your work's not much better. 49 00:03:54,600 --> 00:03:57,320 -- You know, I just... I haven't found a good fit, 50 00:03:57,360 --> 00:03:59,000 and I think, given the opportunity... 51 00:03:59,040 --> 00:04:01,680 -- You think 53 hours of your Level 1 makes you ready for this? 52 00:04:03,520 --> 00:04:06,120 -- Did I say that? -- Cos you might be trusted to pull a pint, 53 00:04:06,160 --> 00:04:08,640 but sitting with a scared old man while he's trying to work out 54 00:04:08,680 --> 00:04:11,200 what a fork is... --All right, Alan Sugar! 55 00:04:11,240 --> 00:04:13,320 Yeah, you see me, but I see you as well. 56 00:04:13,360 --> 00:04:16,200 -- Do you know how many people... -- You came in here absolutely certain... 57 00:04:16,240 --> 00:04:18,440 -- ..with this precious Level 1... --..I was a waste of time. 58 00:04:18,480 --> 00:04:21,360 -- ..and they last no more than I week. --Well, I won't even last that long. 59 00:04:21,400 --> 00:04:23,160 Stick your job. 60 00:04:23,200 --> 00:04:27,920 Do you know, me grandad had Alzheimer's and I was only young, 61 00:04:27,960 --> 00:04:30,920 but I remember...I remember singing and dancing with him and I thought, 62 00:04:30,960 --> 00:04:33,400 "Do you know, if I can help someone else like that, 63 00:04:33,440 --> 00:04:35,120 "maybe I'll feel less like shit." 64 00:04:35,160 --> 00:04:37,240 So I understand dignity. 65 00:04:37,280 --> 00:04:40,720 But from the way that you've carried on, I'm not sure that you do. 66 00:04:40,760 --> 00:04:42,120 -- You'll do fine. 67 00:04:42,160 --> 00:04:44,080 You can start Monday. -- Whatever. 68 00:04:44,120 --> 00:04:45,400 -- I was baiting you. 69 00:04:51,560 --> 00:04:52,560 -- SHE EXHALES 70 00:04:53,760 --> 00:04:55,320 ENGINE STARTS 71 00:04:59,320 --> 00:05:00,400 ENGINE REVS 72 00:05:00,440 --> 00:05:01,440 -- Stop! 73 00:05:10,120 --> 00:05:11,200 You wanted tea. 74 00:05:13,520 --> 00:05:17,000 I'm not supposed to be out here unsupervised, 75 00:05:17,040 --> 00:05:20,040 but I learnt the door code 76 00:05:20,080 --> 00:05:21,080 and I wrote it down. 77 00:05:24,360 --> 00:05:26,600 -- OK. -- They'll change the code now. 78 00:05:26,640 --> 00:05:28,560 That's all right. I'll risk that. 79 00:05:29,720 --> 00:05:30,720 Cos I like you. 80 00:05:32,920 --> 00:05:33,960 -- WHISPERS: Fucking hell. 81 00:05:35,560 --> 00:05:36,880 -- Tony! 82 00:05:37,920 --> 00:05:39,040 Tony, come on, lad. 83 00:05:40,520 --> 00:05:41,560 In! 84 00:05:43,680 --> 00:05:44,800 -- Ta-ra. 85 00:05:48,480 --> 00:05:49,920 -- I'll see you Monday. 86 00:06:07,960 --> 00:06:09,080 -- So? 87 00:06:09,120 --> 00:06:10,360 -- I got it. 88 00:06:10,400 --> 00:06:14,080 -- Look at you! -- What's that screaming? --She got the job, Bob. 89 00:06:14,120 --> 00:06:17,520 -- I'll give her five minutes before she fucks it. -- Bob, don't. 90 00:06:17,560 --> 00:06:19,200 -- I say it, you think it. 91 00:06:19,240 --> 00:06:22,080 -- I won't mess up, not this time. --Did you take the car? -- Yeah. 92 00:06:22,120 --> 00:06:25,080 -- She took the car today. It's my turn. -- Well, she had her interview. 93 00:06:25,120 --> 00:06:27,480 -- Doesn't mean she can take my keys. --I paid for the car. 94 00:06:27,520 --> 00:06:30,160 -- Car's for all the family. Messed up there, didn't you? 95 00:06:30,200 --> 00:06:32,600 -- And what did you do today, Dad, eh? 96 00:06:32,640 --> 00:06:35,320 Did you scratch your right bollock or left? -- I see you... 97 00:06:36,400 --> 00:06:37,840 ..even if she doesn't. 98 00:06:41,440 --> 00:06:43,440 -- DOOR ENTRY BUZZES 99 00:06:51,800 --> 00:06:54,160 -- Hello, love. You having a sad day? 100 00:06:56,720 --> 00:06:57,880 -- Thelma? 101 00:06:58,920 --> 00:07:00,920 Are you all right? Where are you going? 102 00:07:02,440 --> 00:07:03,720 -- TV ON 103 00:07:15,200 --> 00:07:16,600 QUIET CONVERSATION 104 00:07:29,320 --> 00:07:31,040 -- You get nothing. 105 00:07:31,080 --> 00:07:32,640 -- Don't I now? 106 00:07:33,680 --> 00:07:36,280 -- Bill's just delivering the post, if you'll excuse us? -- Yeah. 107 00:07:36,320 --> 00:07:39,280 -- Nothing for her. -- No, love, not yet. 108 00:07:39,320 --> 00:07:40,400 -- Any for me, Bill? 109 00:07:43,600 --> 00:07:45,440 I'll take that as a no. 110 00:07:45,480 --> 00:07:46,800 Follow me to the office, please. 111 00:07:48,280 --> 00:07:52,360 So what we have here is a one week induction... 112 00:07:54,040 --> 00:07:57,120 ..with two days training on the floor. 113 00:07:57,160 --> 00:08:00,880 The first six weeks of probationary but I'll do my best by you. 114 00:08:00,920 --> 00:08:03,760 Nights, you know, they're generally OK. 115 00:08:03,800 --> 00:08:07,840 I've switched my shifts so I can be doing your induction, 116 00:08:07,880 --> 00:08:10,800 so it's all joined up. 117 00:08:10,840 --> 00:08:12,520 Right, uniform. 118 00:08:15,120 --> 00:08:16,680 Me mum chose the colour. 119 00:08:18,400 --> 00:08:20,800 Used to be hers, all this. -- OK. 120 00:08:20,840 --> 00:08:23,880 -- I think it makes it look like you work in a tuck shop 121 00:08:23,920 --> 00:08:26,680 or on Play School or whatever shit they watch these days, 122 00:08:26,720 --> 00:08:27,880 I haven't got kids. 123 00:08:28,920 --> 00:08:31,720 I'll let you get changed, then, and when I come back, 124 00:08:31,760 --> 00:08:34,000 give you the guided tour, lay out a few don'ts and do's. 125 00:09:11,640 --> 00:09:12,640 -- KNOCK ON DOOR 126 00:09:12,680 --> 00:09:15,960 -- I need the phone. -- Oh, eh! --I need the phone. -- Yeah, yeah. 127 00:09:16,000 --> 00:09:17,520 Yeah, you're OK. 128 00:09:19,040 --> 00:09:20,800 HE DIALS 129 00:09:20,840 --> 00:09:21,840 RINGING TONE 130 00:09:23,200 --> 00:09:24,680 -- Er, police. 131 00:09:24,720 --> 00:09:26,720 Hello, my name's Steve Frobisher. 132 00:09:26,760 --> 00:09:28,840 I'm calling from Bright Sky Care Home. 133 00:09:28,880 --> 00:09:31,000 One of our residents has gone missing. 134 00:09:31,040 --> 00:09:32,480 His name is Tony Connell. 135 00:09:32,520 --> 00:09:34,560 He's 47 years old. 136 00:09:34,600 --> 00:09:37,320 He has young onset Alzheimer's. 137 00:09:39,840 --> 00:09:42,240 Jeans and a blue jacket, I think. 138 00:09:44,400 --> 00:09:46,280 Well, he hasn't been seen since tea. 139 00:09:48,320 --> 00:09:49,760 Yeah, thank you. All right. 140 00:09:49,800 --> 00:09:51,920 Well, someone will be here to answer this number. 141 00:09:51,960 --> 00:09:54,960 -- CLICKS FINGERS --OK, thank you. OK, thank you. Bye. 142 00:09:55,000 --> 00:09:58,200 You with me now. -- But... -- Come on. 143 00:09:59,880 --> 00:10:00,880 -- Ooh! 144 00:10:00,920 --> 00:10:03,960 -- I know where he'll probably be - he'll have gone to his mum's. 145 00:10:05,080 --> 00:10:06,680 Have you got this? Cos I need her with me. 146 00:10:06,720 --> 00:10:09,240 -- Well, there's only two of us. Are you kidding? -- We'll be quick. 147 00:10:10,920 --> 00:10:12,440 -- My feet hurt. 148 00:10:12,480 --> 00:10:15,280 -- Oh, that's because you've been walking over my heart all day, pal. 149 00:10:16,480 --> 00:10:18,880 Come on, let's have a sit-down. 150 00:10:18,920 --> 00:10:19,920 -- You'll know her... 151 00:10:21,360 --> 00:10:22,520 ..by her foot 152 00:10:22,560 --> 00:10:25,360 The smallest gamboge hand 153 00:10:25,400 --> 00:10:29,120 Fingers where the toes should be 154 00:10:29,160 --> 00:10:30,920 Would more affront the sand. 155 00:10:30,960 --> 00:10:32,040 -- That's beautiful. 156 00:10:32,080 --> 00:10:33,400 This is his route. 157 00:10:33,440 --> 00:10:36,600 I can't watch for him, you can, both windows. 158 00:10:36,640 --> 00:10:38,000 You remember his face, right? 159 00:10:38,040 --> 00:10:40,320 -- He's a bit young, isn't he, for all this? 160 00:10:40,360 --> 00:10:42,000 -- It happens more than you think, you know. 161 00:10:43,320 --> 00:10:45,960 Probably been ill for a while with the Alzheimer's, 162 00:10:46,000 --> 00:10:47,720 but his mum was masking it. 163 00:10:47,760 --> 00:10:50,880 Anyway, she dies and he sets fire to the back kitchen, 164 00:10:50,920 --> 00:10:53,720 ends up walking down the street half naked. -- Shit. 165 00:10:53,760 --> 00:10:57,160 -- Police pick him up and he's like, "Don't touch me, don't touch me!" 166 00:10:57,200 --> 00:10:59,040 You know the sort of thing? -- No. 167 00:10:59,080 --> 00:11:03,400 -- A few evaluations later and a brain scan or two and he moves in with us. 168 00:11:03,440 --> 00:11:04,800 He's a lovely fellow... 169 00:11:05,960 --> 00:11:08,000 ..but can't keep him still for love nor money. 170 00:11:08,040 --> 00:11:09,080 -- There. 171 00:11:09,120 --> 00:11:10,240 There he is. 172 00:11:10,280 --> 00:11:13,200 There. -- Good girl, good girl. 173 00:11:13,240 --> 00:11:14,720 -- INDICATOR CLICKS 174 00:11:20,320 --> 00:11:21,360 -- Tony, come on, mate. 175 00:11:22,800 --> 00:11:24,520 Tony! Tony! 176 00:11:24,560 --> 00:11:26,760 Come on. -- Going back to me ma. 177 00:11:26,800 --> 00:11:29,240 -- Tony, come on, mate. -- Get your fucking hands off me, will ya?! 178 00:11:29,280 --> 00:11:31,280 -- Tony, come on. You're going to get me into trouble 179 00:11:31,320 --> 00:11:32,920 with the police again like last time. 180 00:11:32,960 --> 00:11:35,160 -- Who the fuck are you to talk to me like that? -- Tony... 181 00:11:35,200 --> 00:11:37,560 You're just confused, mate. --Do you want to go? -- Come on. 182 00:11:37,600 --> 00:11:39,720 It's only Steve. --I was expecting a big hello here 183 00:11:39,760 --> 00:11:41,800 and this is what you do. 184 00:11:47,000 --> 00:11:48,320 One and a half sugars. 185 00:11:51,920 --> 00:11:53,280 -- I've got to get back to me ma. 186 00:11:54,480 --> 00:11:55,640 She needs me. 187 00:11:55,680 --> 00:11:57,600 She worries about me when I'm not there. 188 00:11:59,640 --> 00:12:01,520 -- Why, were you a naughty boy at school, was you? 189 00:12:02,600 --> 00:12:05,840 -- Sometimes, yeah. -- Oh, she had a right to worry, then, didn't she? 190 00:12:09,920 --> 00:12:10,920 SHE CHUCKLES 191 00:12:13,400 --> 00:12:15,480 -- Well, do you want to come back to ours? 192 00:12:17,200 --> 00:12:19,000 Me ma makes the best scouse in the world. 193 00:12:20,120 --> 00:12:23,800 -- Oh, I love scouse, especially with a load of HP. 194 00:12:26,200 --> 00:12:27,400 Can you tell me her recipe? 195 00:12:28,680 --> 00:12:29,760 -- No, she'd rather die. 196 00:12:42,080 --> 00:12:43,680 She is dead, isn't she? 197 00:12:48,200 --> 00:12:49,200 -- HE SNIFFLES 198 00:12:49,240 --> 00:12:51,040 -- I forgot me ma was dead. 199 00:12:54,640 --> 00:12:56,560 -- We're going to take you home, Tony. 200 00:12:57,720 --> 00:13:01,920 -- I'm going home. -- Somebody else lives there now, Tony. 201 00:13:01,960 --> 00:13:04,400 The council, they've given that to someone else. 202 00:13:04,440 --> 00:13:08,760 -- You have a bed in a home with us - Bright Sky Homes, do you remember? 203 00:13:10,520 --> 00:13:11,520 Bright Sky. 204 00:13:15,000 --> 00:13:17,000 -- Poster on me wall. 205 00:13:18,520 --> 00:13:21,240 Bruce Grobbelaar, Alan Kennedy... 206 00:13:23,320 --> 00:13:24,320 ..Phil Neal... 207 00:13:25,600 --> 00:13:27,440 Mark Lawrenson, Alan Hansen, 208 00:13:27,480 --> 00:13:31,960 Sammy Lee, Ronnie Whelan, Craig Johnston... 209 00:13:34,200 --> 00:13:36,680 ..Ian Rush, Kenny Dalglish... 210 00:13:38,680 --> 00:13:39,680 ..Graeme Souness... 211 00:13:42,680 --> 00:13:45,520 Fierce player, Souness, wasn't he? --Yeah. 212 00:13:49,240 --> 00:13:50,720 -- He was me favourite. 213 00:13:51,840 --> 00:13:53,320 -- HE EXHALES 214 00:13:53,360 --> 00:13:54,640 Come on, Tony. 215 00:13:55,880 --> 00:13:57,640 Hey, come and show me your poster. 216 00:13:59,240 --> 00:14:00,320 Hmm? 217 00:14:20,560 --> 00:14:21,720 ENGINE STARTS 218 00:14:33,520 --> 00:14:35,600 You all right? -- Oh, hey. 219 00:14:35,640 --> 00:14:38,720 So, we've got six breakfasts due, and we're behind on feeds. 220 00:14:38,760 --> 00:14:40,640 -- How did we get behind on feeds? 221 00:14:40,680 --> 00:14:43,160 -- Needed a hand with the meds order. We're behind. 222 00:14:43,200 --> 00:14:45,000 Seniors are behind, we're behind. 223 00:14:45,040 --> 00:14:47,320 Do you want to make a start on Gloria's pad change? 224 00:14:47,360 --> 00:14:48,920 Then lead on to Hercules' breakfast? 225 00:14:48,960 --> 00:14:50,600 -- Oh, yeah, I get pads, do I? 226 00:14:50,640 --> 00:14:52,200 -- What, you think she'll let me do it? 227 00:14:56,320 --> 00:14:59,160 -- OK, time for downstairs. 228 00:14:59,200 --> 00:15:00,320 -- I know. 229 00:15:00,360 --> 00:15:02,960 -- Oh, I've got a joke about that, actually. 230 00:15:03,000 --> 00:15:06,360 -- About my bits? -- No! 231 00:15:06,400 --> 00:15:08,280 But it is a bit naughty. 232 00:15:08,320 --> 00:15:10,520 -- I like naughty. -- OK. 233 00:15:10,560 --> 00:15:13,720 Now, there's this little boy called Liam, and he goes downstairs 234 00:15:13,760 --> 00:15:16,480 in the middle of the night and he asks his dad for a cup of water... 235 00:15:16,520 --> 00:15:17,880 -- Oh, they do that. 236 00:15:17,920 --> 00:15:20,840 -- And his dad says, "Jesus, Liam, that's the 15th one 237 00:15:20,880 --> 00:15:22,360 "you've asked for tonight." 238 00:15:22,400 --> 00:15:24,440 -- Oh, it's difficult when they won't asleep. 239 00:15:24,480 --> 00:15:26,400 -- And he says, "I know it's the 15th, Dad, 240 00:15:26,440 --> 00:15:28,640 "but me room's still on fire." 241 00:15:34,560 --> 00:15:36,480 It's not a great joke. 242 00:15:39,240 --> 00:15:42,520 Are you ready for me to start downstairs now? 243 00:15:42,560 --> 00:15:44,560 -- Will you tell me that joke again? 244 00:15:47,400 --> 00:15:49,720 -- There's this little boy called Liam... -- Yes. 245 00:15:49,760 --> 00:15:52,920 -- ..and he goes downstairs in the middle of the night, 246 00:15:52,960 --> 00:15:55,280 and he asks his dad for a cup of water. 247 00:15:55,320 --> 00:15:56,920 HERCULES MUTTERS INDISTINCTLY 248 00:15:56,960 --> 00:15:58,080 OK, Hercules. 249 00:15:59,120 --> 00:16:02,720 I need you to pop your teeth in before we do breakfast. 250 00:16:02,760 --> 00:16:04,040 You don't like me doing it. 251 00:16:04,080 --> 00:16:07,200 You bit me last time. Do you remember? 252 00:16:07,240 --> 00:16:08,840 Come on, Herc, before we... 253 00:16:08,880 --> 00:16:10,240 TRAY CLATTERS 254 00:16:10,280 --> 00:16:12,000 Fuck's sake...! 255 00:16:12,040 --> 00:16:14,160 HE MUTTERS 256 00:16:14,200 --> 00:16:15,400 SARAH EXHALES 257 00:16:21,960 --> 00:16:25,200 What? What are you pointing at? Eh? 258 00:16:25,240 --> 00:16:27,200 What? Me hair? 259 00:16:27,240 --> 00:16:28,960 SARAH LAUGHS 260 00:16:30,240 --> 00:16:32,240 What about it? 261 00:16:34,280 --> 00:16:35,400 Eh? 262 00:16:36,480 --> 00:16:40,240 -- My mind to me a kingdom is, 263 00:16:40,280 --> 00:16:44,360 therein such present joys I find, 264 00:16:44,400 --> 00:16:48,960 that it excels all other bliss that Earth affords 265 00:16:49,000 --> 00:16:51,600 or grows by kind. 266 00:16:51,640 --> 00:16:55,760 Through much I want that most do have, 267 00:16:55,800 --> 00:16:59,960 yet still my mind forbids to crave. 268 00:17:00,000 --> 00:17:04,240 No princely pomp, no wealthy store, 269 00:17:04,280 --> 00:17:07,240 no force to win the victory, 270 00:17:07,280 --> 00:17:11,160 no wily wit to salve a sore, 271 00:17:11,200 --> 00:17:14,960 no shape to feed a loving eye. 272 00:17:15,000 --> 00:17:18,440 To none of these I yield as thrall. 273 00:17:18,480 --> 00:17:20,120 For why? 274 00:17:20,160 --> 00:17:24,400 My mind doth serve for all. 275 00:17:24,440 --> 00:17:27,480 I see how plenty surfeits oft, 276 00:17:27,520 --> 00:17:30,200 and hasty climbers soon do fall. 277 00:17:30,240 --> 00:17:33,200 I see those that are aloft, 278 00:17:33,240 --> 00:17:36,360 mischanche may threaten most of all. 279 00:17:37,560 --> 00:17:40,880 They get with toil, they keep with fear. 280 00:17:40,920 --> 00:17:45,040 Such cares my mind could never bear. 281 00:17:45,080 --> 00:17:48,000 Content I live, this is my stay... 282 00:17:48,040 --> 00:17:49,680 -- English teacher. 283 00:17:50,760 --> 00:17:53,680 They always tell people to take the Christmas shift. 284 00:17:53,720 --> 00:17:56,120 Not only is the pay better, but you actually have a good time. 285 00:17:56,160 --> 00:17:58,360 -- Mm, it's nice. 286 00:17:58,400 --> 00:18:02,040 -- And for some reason, at Christmas less people shit themselves. 287 00:18:03,880 --> 00:18:05,840 -- Thank Santa for that. -- Yeah. 288 00:18:07,360 --> 00:18:10,920 -- Lo, thus I triumph like a king, 289 00:18:10,960 --> 00:18:14,680 content with what my mind doth bring. 290 00:18:16,440 --> 00:18:18,080 -- That was beautiful, Polly. 291 00:18:19,440 --> 00:18:22,080 -- What? -- I said, that was beautiful, Pol. 292 00:18:35,000 --> 00:18:37,280 -- That was a young lady from Lancashire, 293 00:18:37,320 --> 00:18:39,600 who succumbed to her lover's desire. 294 00:18:39,640 --> 00:18:41,760 She said, "Oh, this is sin, but now that it's in, 295 00:18:41,800 --> 00:18:43,600 "can you page push it a few inches higher?" 296 00:18:43,640 --> 00:18:45,800 -- LAUGHTER AROUND ROOM 297 00:18:52,640 --> 00:18:55,520 -- This is you and me when we went to the beach. 298 00:18:55,560 --> 00:18:58,520 -- Get away! -- Dad, it's OK. --Go on, go on... 299 00:18:58,560 --> 00:19:01,600 Get away from me. --Dad, it's me, Joan. It's OK. 300 00:19:01,640 --> 00:19:03,280 -- Go. -- Herc? 301 00:19:03,320 --> 00:19:05,120 OK, calm down, mate. --Just get her away from me. 302 00:19:05,160 --> 00:19:07,200 -- Please, Dad, it's OK. --You're all right. It's all right. 303 00:19:07,240 --> 00:19:09,960 -- Take her away, take her away. --It's Joan, it's your girl... 304 00:19:10,000 --> 00:19:11,960 -- # Steal away, steal away.... # 305 00:19:12,000 --> 00:19:14,280 -- SNACKS CRUNCHING 306 00:19:14,320 --> 00:19:16,480 LAUGHTER FROM TV 307 00:19:22,000 --> 00:19:24,920 GLORIA: -- She was out of her mind with grief, 308 00:19:24,960 --> 00:19:26,680 and guilt, Catholic guilt... 309 00:19:30,040 --> 00:19:34,560 It was all weird. But I just think she lived with the guilt. 310 00:19:39,720 --> 00:19:41,160 -- No visitors? 311 00:19:42,200 --> 00:19:44,640 -- Well, don't say that. 312 00:19:44,680 --> 00:19:48,120 It's crowded enough in here with just me, myself and I. 313 00:19:48,160 --> 00:19:49,840 You off home? 314 00:19:49,880 --> 00:19:51,320 -- In a bit. 315 00:19:55,440 --> 00:19:57,080 -- Do you know how to play Shithead? 316 00:19:57,120 --> 00:19:58,800 -- LAUGHING: What? 317 00:19:58,840 --> 00:20:00,760 -- It's a simple game, really. 318 00:20:00,800 --> 00:20:03,760 You deal three card blind, three cards facing, 319 00:20:03,800 --> 00:20:06,600 and you get three cards in your hand. 320 00:20:06,640 --> 00:20:09,560 Right, the aim of the game is to get rid of all your cards. 321 00:20:09,600 --> 00:20:11,520 Yeah? -- OK. 322 00:20:14,120 --> 00:20:16,000 -- Highest card wins. 323 00:20:16,040 --> 00:20:18,240 If you can't go higher, then you pick up from the pile. 324 00:20:18,280 --> 00:20:20,440 Only cards that'll do you different is two - which means 325 00:20:20,480 --> 00:20:22,560 you start again from two - or seven. 326 00:20:22,600 --> 00:20:25,000 If I play a seven, you have to play lower then. 327 00:20:25,040 --> 00:20:28,520 Or a ten, which is like a magic card, a ten clears the whole pile. 328 00:20:28,560 --> 00:20:32,240 Capishe? --How do you remember all of that? 329 00:20:32,280 --> 00:20:35,240 -- It's all right. Yeah, we'll pick up as we go along. 330 00:20:37,320 --> 00:20:39,360 I never was a big fan of... 331 00:20:42,720 --> 00:20:44,520 It'll come to me. 332 00:20:47,400 --> 00:20:49,240 Christmas. 333 00:20:49,280 --> 00:20:50,880 -- Well, why weren't you a fan? 334 00:20:53,200 --> 00:20:56,720 -- Well, when my dad left, it was just me and Aunt Trisha. 335 00:20:56,760 --> 00:20:58,960 We had to look after me mum. 336 00:20:59,000 --> 00:21:00,600 That was hard. 337 00:21:01,800 --> 00:21:03,640 Some days it was really messy. 338 00:21:05,080 --> 00:21:07,880 And then after that doctor gave her her tablets, then... 339 00:21:10,640 --> 00:21:12,600 ..she never left the couch. 340 00:21:16,160 --> 00:21:21,440 -- I remember one Christmas me Dad didn't get me anything. 341 00:21:21,480 --> 00:21:23,680 No presents. 342 00:21:23,720 --> 00:21:26,040 He says, "I told her 343 00:21:26,080 --> 00:21:29,320 "if she weren't a good girl, she weren't going to get shit." 344 00:21:29,360 --> 00:21:30,960 -- And were you? 345 00:21:31,000 --> 00:21:32,840 Was you a good girl? 346 00:21:32,880 --> 00:21:36,640 -- Well, I was in PRU at the time, so... 347 00:21:36,680 --> 00:21:39,280 Oh, it's a pupil referral unit. 348 00:21:39,320 --> 00:21:43,200 It's...it's basically where they put kids no school wants. 349 00:21:43,240 --> 00:21:45,920 No! But I was 12! 350 00:21:45,960 --> 00:21:48,200 Do you know what I mean? I was... 351 00:21:48,240 --> 00:21:51,240 I think all 12-year-olds should get presents. Don't you? 352 00:21:51,280 --> 00:21:54,480 -- Yeah. -- Yeah, well, the worst thing was me mum went along with it. 353 00:21:54,520 --> 00:21:55,960 She's just as bad. 354 00:21:56,000 --> 00:21:58,080 -- So you were a proper bad girl, then? 355 00:21:58,120 --> 00:22:00,000 -- "Proper bad girl." 356 00:22:00,040 --> 00:22:02,840 I did some damage. 357 00:22:02,880 --> 00:22:05,880 -- Primary school, I'd lost me bouncy ball, 358 00:22:05,920 --> 00:22:09,040 and the teacher couldn't find it, so I smashed every single light 359 00:22:09,080 --> 00:22:12,160 in the classroom and got suspended for two weeks. 360 00:22:12,200 --> 00:22:14,720 -- Oh, school disco, Sonia Sherbet. 361 00:22:14,760 --> 00:22:19,000 Well, she called me a slag because I had boobs before her. 362 00:22:19,040 --> 00:22:21,200 So I broke her nose. TONY LAUGHS 363 00:22:21,240 --> 00:22:22,840 Yeah. Got moved schools for that. 364 00:22:22,880 --> 00:22:25,240 -- GCSE, Maths. 365 00:22:25,280 --> 00:22:30,040 I turned up late and I told my teacher I didn't have me... 366 00:22:30,080 --> 00:22:33,160 ..ne calculator, me ruler, and me, erm... 367 00:22:33,200 --> 00:22:35,600 -- Pen. -- Pen, yeah, yeah. 368 00:22:35,640 --> 00:22:39,040 So, erm... So he said to me I was too late 369 00:22:39,080 --> 00:22:41,680 and he'd given them all out, so... I knocked him out. 370 00:22:41,720 --> 00:22:43,920 I didn't get no GCSE though. --Neither did I. 371 00:22:43,960 --> 00:22:45,760 THEY LAUGH 372 00:22:45,800 --> 00:22:48,400 Third school they found me, 373 00:22:48,440 --> 00:22:51,480 I remember nicking the keys off the caretaker, 374 00:22:51,520 --> 00:22:53,480 and I let these mates of mine in... 375 00:22:54,680 --> 00:22:57,920 ..and they cleared out every computer they could find. 376 00:22:57,960 --> 00:23:00,440 Yeah. They didn't know it was me. 377 00:23:00,480 --> 00:23:03,320 Otherwise I probably would've been sent away. -- Yeah. 378 00:23:03,360 --> 00:23:07,080 -- But I think the caretaker knew, but he didn't say anything, because... 379 00:23:07,120 --> 00:23:09,960 Well, I mean, me mate was sucking him off at the time. 380 00:23:10,000 --> 00:23:11,680 -- Fuck...! -- Yeah. 381 00:23:11,720 --> 00:23:14,120 -- You win. --SARAH LAUGHS 382 00:23:15,720 --> 00:23:17,800 Oh, I regret it all now. 383 00:23:23,560 --> 00:23:25,800 -- What we playing? 384 00:23:25,840 --> 00:23:27,040 -- Shithead. 385 00:23:29,160 --> 00:23:30,520 -- Yeah. 386 00:23:32,920 --> 00:23:35,040 A simple game, really. 387 00:23:35,080 --> 00:23:37,480 You deal three cards blind, 388 00:23:37,520 --> 00:23:40,440 then three cards facing, 389 00:23:40,480 --> 00:23:43,360 then three cards in your hand. 390 00:23:43,400 --> 00:23:46,840 Then the aim of the game is to clear all your cards, yeah? 391 00:23:46,880 --> 00:23:48,280 -- Yeah, I know. 392 00:23:49,920 --> 00:23:52,080 KEYS JANGLE 393 00:24:04,880 --> 00:24:06,320 -- You're home late. 394 00:24:07,520 --> 00:24:09,400 Hey, you missed a good one. 395 00:24:13,280 --> 00:24:15,280 There's loads still to be cleaned there. 396 00:24:15,320 --> 00:24:17,520 Your mam went to bed early. 397 00:24:17,560 --> 00:24:19,160 Headache or something. 398 00:24:22,800 --> 00:24:24,360 How were the old people? 399 00:24:26,640 --> 00:24:28,360 -- Uh, really good. 400 00:24:29,400 --> 00:24:30,680 Yeah. 401 00:24:32,960 --> 00:24:36,320 -- I can smell them on you. Careful of that. 402 00:24:36,360 --> 00:24:37,920 Sodium powder and piss. 403 00:24:41,440 --> 00:24:44,240 That's what me dad smells of. 404 00:24:44,280 --> 00:24:46,320 -- I think I smell fine, Dad. 405 00:24:50,560 --> 00:24:52,520 -- Do they need anyone else there? 406 00:24:55,040 --> 00:24:57,160 Do they need anyone? --Oh, fuck off. 407 00:25:06,560 --> 00:25:08,640 You need to be able to lift them. 408 00:25:10,160 --> 00:25:12,160 You know, and with your back... 409 00:25:17,840 --> 00:25:20,360 -- You know, the food banks... 410 00:25:20,400 --> 00:25:22,760 ..they gave Christmas crackers this year. 411 00:25:24,120 --> 00:25:26,240 Bloody proud of them they were, too. 412 00:25:28,440 --> 00:25:31,000 "You like these crackers, don't you?" "Nice." 413 00:25:32,160 --> 00:25:33,600 -- HE SCOFFS 414 00:25:37,360 --> 00:25:39,280 -- Merry Christmas to them. 415 00:25:50,720 --> 00:25:52,360 -- FURNITURE CLATTERS 416 00:25:57,200 --> 00:26:00,560 CAR RADIO: --This is BBC Radio 5 Live. 417 00:26:00,600 --> 00:26:04,000 Good morning, it's 6:36, it's Thursday, March 5. 418 00:26:04,040 --> 00:26:06,960 A woman in her 70s has become the first person in the UK 419 00:26:07,000 --> 00:26:09,640 to die after testing positive for coronavirus. 420 00:26:09,680 --> 00:26:11,400 The Royal Berkshire Hospital, in Redding, 421 00:26:11,440 --> 00:26:13,320 said she had underlying health issues. 422 00:26:13,360 --> 00:26:17,000 The number of people infected in the UK has jumped again to 116... 423 00:26:17,040 --> 00:26:19,240 -- SARAH CHANGES RADIO STATION 424 00:26:22,600 --> 00:26:26,080 -- SHE SINGS ALONG TO MUSIC 425 00:26:27,800 --> 00:26:31,360 Now, the secret with sheep is that they love easily, 426 00:26:31,400 --> 00:26:34,360 and a way to make a sheep love you is to feed it. 427 00:26:34,400 --> 00:26:36,200 So, my colleague there, Susan, 428 00:26:36,240 --> 00:26:38,800 she's coming round with some feed to give you. So those of you 429 00:26:38,840 --> 00:26:40,840 who are willing, get ready to be loved. 430 00:26:40,880 --> 00:26:42,400 I can see you are, fella. 431 00:26:42,440 --> 00:26:44,840 You're chomping at the bit like these are, aren't you? 432 00:26:44,880 --> 00:26:47,840 Get ready. Three, two, one. 433 00:26:47,880 --> 00:26:50,040 Go on! Spread some love. 434 00:26:50,080 --> 00:26:51,960 That's it, straight in there. 435 00:26:52,000 --> 00:26:54,000 That big one there, love, is Wonky. 436 00:26:54,040 --> 00:26:56,200 Don't kiss him. He knows where you've been. 437 00:26:57,320 --> 00:27:00,360 -- I can feel her heart. 438 00:27:00,400 --> 00:27:02,640 -- Can you? 439 00:27:02,680 --> 00:27:05,080 -- Very calming. 440 00:27:05,120 --> 00:27:06,120 -- Hmm. 441 00:27:07,720 --> 00:27:09,680 You can tell her a poem, if you like. 442 00:27:11,000 --> 00:27:13,560 -- No, this is nice as it is. 443 00:27:15,000 --> 00:27:17,640 -- Tickle him under his chin, he loves that, like me. 444 00:27:19,000 --> 00:27:20,520 -- We've had word from the hospital, 445 00:27:20,560 --> 00:27:22,440 we're going to be taking on a few more residents. 446 00:27:22,480 --> 00:27:24,400 -- How many? -- Eight. 447 00:27:24,440 --> 00:27:26,000 It's the virus thing. 448 00:27:26,040 --> 00:27:28,320 They just need, you know, to make space, 449 00:27:28,360 --> 00:27:30,160 get rid of a few long termers. 450 00:27:30,200 --> 00:27:33,640 -- Well, is it safe, like? --They're doctors, love. 451 00:27:33,680 --> 00:27:36,120 What, and you think I don't watch the news? I know. 452 00:27:37,240 --> 00:27:39,400 This is us doing our bit. 453 00:27:39,440 --> 00:27:41,160 Most of them should have been out years ago, 454 00:27:41,200 --> 00:27:43,160 they're just blocking up beds. 455 00:27:43,200 --> 00:27:45,680 We're being useful. 456 00:27:45,720 --> 00:27:47,760 It's good. -- OK. 457 00:28:00,920 --> 00:28:03,920 -- This is Stan, he's 85 years old. 458 00:28:03,960 --> 00:28:05,440 -- Hiya, Stan. 459 00:28:05,480 --> 00:28:07,000 -- Where's your mask? 460 00:28:08,880 --> 00:28:10,840 -- Uh, I didn't knew we needed to wear them. 461 00:28:10,880 --> 00:28:12,760 -- Who's your manager? --I'm the manager. 462 00:28:12,800 --> 00:28:15,440 No masks unless you're around the infection, that's what we were told. 463 00:28:15,480 --> 00:28:17,840 He's been tested, right? He's all clear? 464 00:28:17,880 --> 00:28:21,160 -- It's above my station, that. Shall we get him in? 465 00:28:21,200 --> 00:28:23,200 I've got five others to deliver today. 466 00:28:23,240 --> 00:28:26,240 -- Yeah, let's get you somewhere comfortable, shall we, Stan? 467 00:28:28,160 --> 00:28:31,200 AMBULANCE RADIO CHATTER 468 00:28:37,040 --> 00:28:39,960 RADIO BEEPS 469 00:28:48,000 --> 00:28:52,240 -- Right, I need to talk to you all about Covid-19 protocols. 470 00:28:52,280 --> 00:28:55,480 -- We need more PPE. -- Let's not start out all aggressively, shall we? 471 00:28:55,520 --> 00:28:57,640 -- We've got a box of this and a box of that 472 00:28:57,680 --> 00:28:59,720 but mostly we've got a box of eff all. 473 00:28:59,760 --> 00:29:03,240 -- Look, I am trying. I drove around every bloody chemist yesterday, 474 00:29:03,280 --> 00:29:05,480 every one in the best part of Merseyside. 475 00:29:05,520 --> 00:29:09,000 I couldn't get masks, I couldn't get alcohol wipes, couldn't get nothing. 476 00:29:09,040 --> 00:29:12,000 And PHE don't give a shit. -- No, it's rationing, pure and simple. 477 00:29:12,040 --> 00:29:15,480 They want to protect the NHS and care homes can just go to hell. 478 00:29:15,520 --> 00:29:18,000 -- The guidance is face masks should only be worn 479 00:29:18,040 --> 00:29:20,240 when within two metres of the infected 480 00:29:20,280 --> 00:29:24,480 and we don't have any infected yet so we don't need to wear them, OK? 481 00:29:24,520 --> 00:29:28,000 Cleaning - when in doubt, scrub with every disinfectant you can find. 482 00:29:28,040 --> 00:29:32,000 And residents are to be fed in their rooms exclusively from now on. 483 00:29:32,040 --> 00:29:35,080 -- Where are we supposed to find time for that? -- The priority has to be 484 00:29:35,120 --> 00:29:38,000 keeping the residents apart, so we have to do a lockdown 485 00:29:38,040 --> 00:29:40,720 inside the home. --But we carry it between them. 486 00:29:40,760 --> 00:29:43,640 -- Then we have to be dead careful not to carry it between them. 487 00:29:43,680 --> 00:29:46,480 As soon as we know there's a case, barrier nursing, OK? 488 00:29:46,520 --> 00:29:48,320 Washing hands, erm... 489 00:29:48,360 --> 00:29:53,000 Happy Birthday twice, or two verses of Ferry Cross The Mersey. 490 00:29:53,040 --> 00:29:56,480 -- New masks, new aprons? Oh, no, we can't do that, can we? 491 00:29:56,520 --> 00:29:59,000 -- And I'm banning visits. --What? -- Just till we know. 492 00:29:59,040 --> 00:30:01,880 -- Hold on, there's no advice on that. --No, that's me. 493 00:30:01,920 --> 00:30:04,880 I'm saying it's happening, for the sake of everyone here. 494 00:30:04,920 --> 00:30:08,080 -- What about Bill? He sleeps in the lounge. What am I supposed to do? 495 00:30:08,120 --> 00:30:10,400 -- Tell him to sleep in his own bloody bed for once. 496 00:30:10,440 --> 00:30:13,640 One last thing, the laundry service have said that they can only do half 497 00:30:13,680 --> 00:30:15,480 of what they did before so can we please 498 00:30:15,520 --> 00:30:18,080 try and keep the sheets on the beds a little bit longer. 499 00:30:18,120 --> 00:30:21,000 -- Oh, Steve, come on. If people are sick they need new sheets. 500 00:30:21,040 --> 00:30:23,160 Do they not know that? --It's Covid protocol. 501 00:30:23,200 --> 00:30:25,480 It's there to keep their staff apart. It's... 502 00:30:25,520 --> 00:30:28,680 I don't know. It's annoying. It's all just annoying. 503 00:30:28,720 --> 00:30:32,720 From midday we implement, OK? And I will find you your PPE. 504 00:30:36,120 --> 00:30:38,480 -- REPORTER: -- There have been 92 care homes 505 00:30:38,520 --> 00:30:40,480 where an outbreak has been detected. 506 00:30:40,520 --> 00:30:43,400 One of the things we want to do is to extend the amount 507 00:30:43,440 --> 00:30:47,480 of testing of people in care homes and the ability to test... 508 00:30:47,520 --> 00:30:49,240 -- Where have you been? 509 00:30:50,280 --> 00:30:52,480 -- Out. Why? Looking to grass me up are you? 510 00:30:52,520 --> 00:30:54,280 -- You're not supposed to be going out. 511 00:30:54,320 --> 00:30:57,040 -- You can cut the holier than thou crap. You're going to work. 512 00:30:57,080 --> 00:30:59,240 -- I'm supposed to be in work. I'm needed in work. 513 00:30:59,280 --> 00:31:02,000 -- Yeah, and they've all got it, and you're bringing it here, 514 00:31:02,040 --> 00:31:05,160 so what's the problem? -- Because your divvy mates could infect you, 515 00:31:05,200 --> 00:31:08,040 which could infect me, which could then infect my residents. 516 00:31:08,080 --> 00:31:11,480 -- It's such shit. I'm young. I need to live my life - do something with it. 517 00:31:11,520 --> 00:31:14,440 -- Yeah, you're really doing something with your life, aren't you? 518 00:31:14,480 --> 00:31:17,000 -- Hey, hey, hey. You sound like your dad. 519 00:31:17,040 --> 00:31:19,000 -- It's her, saying I can't go out. 520 00:31:19,040 --> 00:31:21,480 -- If he infects me and then I infect them. 521 00:31:21,520 --> 00:31:23,800 -- Well, there's a solution to that, isn't there? 522 00:31:24,840 --> 00:31:26,720 Don't look at me like that. 523 00:31:27,760 --> 00:31:30,800 We've coped without your wage before, we can cope again. 524 00:31:30,840 --> 00:31:33,000 Come on now. -- I like it, Mum. 525 00:31:34,760 --> 00:31:36,480 Actually, I'm good at it. 526 00:31:38,400 --> 00:31:41,240 -- # Steal away 527 00:31:42,280 --> 00:31:44,760 # Steal away 528 00:31:45,800 --> 00:31:51,720 # Steal away to Jesus 529 00:31:52,760 --> 00:31:55,000 # Steal away 530 00:31:56,040 --> 00:31:58,640 # Steal away home 531 00:31:58,680 --> 00:32:02,240 # I ain't got long... # 532 00:32:02,280 --> 00:32:05,000 -- Kenny, can you go back into your room for me, please? 533 00:32:05,040 --> 00:32:07,720 I'll get you fed as soon as I can. --I don't want to be fed. 534 00:32:07,760 --> 00:32:10,000 I want to watch telly. --The lounge is closed. 535 00:32:10,040 --> 00:32:12,000 I need to get all these dinners out. 536 00:32:12,040 --> 00:32:15,360 Can we get you in here? I'll get your tray and bring it in for you. 537 00:32:15,400 --> 00:32:17,400 -- I need to come in. --You can't be here right now. 538 00:32:17,440 --> 00:32:19,880 -- I'm not leaving my dad in there knowing what's going on. 539 00:32:19,920 --> 00:32:22,640 -- We'll sort something out, OK? --I need to see him now. Let us in. 540 00:32:22,680 --> 00:32:24,640 -- Maybe you can talk to him through the window. 541 00:32:24,680 --> 00:32:27,320 It's for the best for everyone. --It's not for me, is it, Steve? 542 00:32:27,360 --> 00:32:30,240 -- Why can't you come in? --We're just not allowed in. 543 00:32:30,280 --> 00:32:33,000 They're not allowed to let us near you. -- What do you mean? 544 00:32:33,040 --> 00:32:35,840 -- It's not allowed. -- In case we catch this silly Covid thing. 545 00:32:36,880 --> 00:32:39,320 -- Let's open the window, yeah? --No, no, we can't... 546 00:32:39,360 --> 00:32:41,640 We can't open the window. --Why can't we? 547 00:32:41,680 --> 00:32:43,320 -- No, no, we can't. 548 00:32:44,760 --> 00:32:48,000 -- # Steal away 549 00:32:48,040 --> 00:32:51,480 # Steal away home... # 550 00:32:51,520 --> 00:32:53,720 -- KNOCKING Hello. 551 00:32:54,760 --> 00:32:56,480 -- Can I go out today? 552 00:32:56,520 --> 00:32:58,240 -- No, I'm afraid not, no. 553 00:32:58,280 --> 00:32:59,720 -- I can't do this. 554 00:33:04,040 --> 00:33:07,480 I've had it with being here. I don't fucking want to be here. 555 00:33:07,520 --> 00:33:09,800 -- WINDOW RATTLES Calm down, Tony. 556 00:33:09,840 --> 00:33:12,160 You know what we do, take a deep breath... 557 00:33:12,200 --> 00:33:15,720 Tony! -- You take a fucking deep breath, eh! 558 00:33:15,760 --> 00:33:17,800 -- Tony, it's Sarah. --Everything OK here? 559 00:33:17,840 --> 00:33:20,800 -- I'm your friend and I'm not scared of you. Steve, go away. 560 00:33:29,040 --> 00:33:30,480 Come on. 561 00:33:33,040 --> 00:33:34,480 Come on. 562 00:33:45,880 --> 00:33:50,000 -- Are you doing your exercises? --I can lift a bus, me. 563 00:33:50,040 --> 00:33:52,000 -- Are you eating? 564 00:33:52,040 --> 00:33:54,240 -- You're not my mother. 565 00:33:55,520 --> 00:33:57,480 What does it bloody look like? 566 00:33:57,520 --> 00:33:59,000 -- THEY LAUGH 567 00:33:59,040 --> 00:34:01,320 -- Well, you've got half of it down your top, 568 00:34:01,360 --> 00:34:04,000 that's what I'm talking about. You must be starving. 569 00:34:04,040 --> 00:34:05,480 You cheeky get. 570 00:34:05,520 --> 00:34:07,000 What's this? 571 00:34:07,040 --> 00:34:08,640 -- I'm breathing in. 572 00:34:08,680 --> 00:34:10,480 -- THEY LAUGH 573 00:34:14,120 --> 00:34:15,560 He was fine. 574 00:34:15,600 --> 00:34:17,480 He just needed calming. 575 00:34:18,520 --> 00:34:20,160 -- Good news and bad news. 576 00:34:20,200 --> 00:34:23,720 The good news is, my mate Rob the builder has got us some dust masks. 577 00:34:23,760 --> 00:34:25,080 -- Bad news? 578 00:34:25,120 --> 00:34:28,360 -- Gloria's got a cough and a temperature. 579 00:34:28,400 --> 00:34:30,640 Tim is with her in her room. --Is she OK? 580 00:34:32,040 --> 00:34:33,320 -- For now. 581 00:34:37,520 --> 00:34:40,320 -- Steve, there isn't no-one she hasn't been near. 582 00:34:42,040 --> 00:34:46,640 -- The GP has said that there is no-one available to send out right now. 583 00:34:46,680 --> 00:34:49,000 -- When they do, they'll just be on a screen. 584 00:34:49,040 --> 00:34:51,720 -- RRAT have told us there's nothing down for us. 585 00:34:51,760 --> 00:34:53,480 -- We don't even get a nurse? 586 00:34:53,520 --> 00:34:57,240 -- All rapid response nurses available have been sent to local hospitals 587 00:34:57,280 --> 00:34:59,280 or LA run care homes. 588 00:35:00,320 --> 00:35:02,480 -- Did you know it would be like this? 589 00:35:02,520 --> 00:35:03,960 -- How could I? 590 00:35:06,000 --> 00:35:09,000 I followed all the advice. We did more. 591 00:35:11,520 --> 00:35:13,000 No-one told us. 592 00:35:14,040 --> 00:35:15,480 No-one. 593 00:35:18,040 --> 00:35:20,000 My mum was in here too. 594 00:35:21,040 --> 00:35:24,000 -- As a resident? -- Yeah. It felt right. 595 00:35:25,760 --> 00:35:27,240 But wrong. 596 00:35:29,040 --> 00:35:32,000 I always made sure I was the one who cleaned her up, 597 00:35:32,040 --> 00:35:35,000 you know, gave her her dignity with the other members of staff, 598 00:35:35,040 --> 00:35:37,880 cos they were her employees and they shouldn't be the ones 599 00:35:37,920 --> 00:35:39,720 to have to wash her bottom. 600 00:35:40,760 --> 00:35:42,720 I just wanted this place to... 601 00:35:44,760 --> 00:35:47,720 I wanted it to be a good place to be. 602 00:35:52,760 --> 00:35:54,480 -- COUGHING 603 00:35:54,520 --> 00:35:57,680 -- I've got some water. If you want to have a sip, just let me know. 604 00:35:57,720 --> 00:35:59,480 -- SEVERE COUGHING 605 00:36:02,520 --> 00:36:05,480 -- I tell you what, you can have just a little bit. 606 00:36:05,520 --> 00:36:07,240 -- OK, OK... 607 00:36:27,920 --> 00:36:29,720 -- COUGHING 608 00:36:29,760 --> 00:36:31,720 How can I help you, Gloria? 609 00:36:32,760 --> 00:36:34,480 -- I'm quite unwell. 610 00:36:34,520 --> 00:36:36,480 You may have to fetch a doctor. 611 00:36:36,520 --> 00:36:38,000 -- OK. 612 00:36:43,000 --> 00:36:44,800 Hercules, come on, love. 613 00:36:44,840 --> 00:36:46,480 There you go. 614 00:36:46,520 --> 00:36:48,240 SPLUTTERING 615 00:36:50,280 --> 00:36:52,000 There you go. 616 00:36:52,040 --> 00:36:54,480 Come on. OK, OK, OK. 617 00:37:03,280 --> 00:37:05,480 -- Are you doing your exercises? -- Yes. 618 00:37:05,520 --> 00:37:07,440 -- MUFFLED CHATTER 619 00:37:13,280 --> 00:37:15,120 -- Is she going to be OK? 620 00:37:16,520 --> 00:37:18,480 -- You should be in your room. 621 00:37:22,040 --> 00:37:24,000 -- Am I going to be OK? 622 00:37:26,520 --> 00:37:28,480 -- I promise you will. 623 00:37:40,520 --> 00:37:43,240 KNOCKING --Sarah? Are you in here? 624 00:37:44,280 --> 00:37:46,000 Herc's tripped over. 625 00:37:47,040 --> 00:37:48,320 Sarah? 626 00:37:48,360 --> 00:37:50,240 -- TOILET FLUSHES 627 00:38:00,040 --> 00:38:01,480 Oh, Herc. 628 00:38:02,520 --> 00:38:04,640 Let's get you cleaned up, shall we? 629 00:38:05,680 --> 00:38:07,320 -- Fuckin' hell. 630 00:38:07,360 --> 00:38:10,080 -- I know I've used my five tests. 631 00:38:10,120 --> 00:38:13,240 We've got it everywhere and I don't know who to separate. 632 00:38:13,280 --> 00:38:14,720 -- STEVE COUGHS 633 00:38:14,760 --> 00:38:17,480 -- But you're PAT. You're supposed to be supporting me. 634 00:38:17,520 --> 00:38:19,000 -- COUGHING 635 00:38:20,040 --> 00:38:22,000 SEVERE COUGHING 636 00:38:28,040 --> 00:38:29,800 -- Don't put me on hold. 637 00:38:29,840 --> 00:38:32,480 -- Don't you dare come in here dressed like that again. 638 00:38:32,520 --> 00:38:34,720 We haven't got none of that. Not one of us. 639 00:38:34,760 --> 00:38:36,600 You could give us your kit, eh? 640 00:38:36,640 --> 00:38:38,640 Give us your kit, you rich gits. 641 00:38:38,680 --> 00:38:40,520 Just a few pieces! 642 00:38:40,560 --> 00:38:42,320 Give us your kit! 643 00:38:50,000 --> 00:38:52,000 -- CAN HISSES 644 00:39:48,000 --> 00:39:51,920 This programme contains scenes some viewers may find distressing. 645 00:39:56,800 --> 00:39:58,000 Joan hasn't turned up, Steve. 646 00:39:58,040 --> 00:40:00,000 OVER PHONE: -- Let me call her. --No, I've called her. 647 00:40:00,040 --> 00:40:02,680 She's not answering. --OK, you stay on an hour or two. 648 00:40:02,720 --> 00:40:04,880 -- Well, I... I don't have a choice, do I? 649 00:40:04,920 --> 00:40:08,240 With you and Tim and everyone else on the 14 days, I-I'm it. 650 00:40:08,280 --> 00:40:11,240 -- Look, I wish I could come in and help, but I'd infect them all. 651 00:40:11,280 --> 00:40:12,320 -- HE COUGHS 652 00:40:13,360 --> 00:40:15,320 COUGHING CONTINUES 653 00:40:17,280 --> 00:40:19,240 Oh, all right - don't be dramatic about it! 654 00:40:19,280 --> 00:40:20,880 HE CHUCKLES 655 00:40:20,920 --> 00:40:22,440 -- Don't make me laugh! 656 00:40:22,480 --> 00:40:23,840 Oh, it hurts to buggery. 657 00:40:25,120 --> 00:40:27,440 Is Tori, er...? -- Tori's phone's off. 658 00:40:28,600 --> 00:40:30,680 You know what her fella's like if she gets called in. 659 00:40:32,000 --> 00:40:34,040 Is there nothing from the agencies? 660 00:40:34,080 --> 00:40:35,080 -- I'll try. 661 00:40:35,120 --> 00:40:38,080 CQC will kill the both of us if it's just you there alone. 662 00:40:38,120 --> 00:40:40,640 You do your best, and I'll do mine. 663 00:40:53,240 --> 00:40:55,640 -- SHE POURS WATER 664 00:40:55,680 --> 00:40:57,280 You got a poem for me, Pol? 665 00:41:02,640 --> 00:41:04,600 Yeah, well, I've got some pills for you. 666 00:41:06,080 --> 00:41:08,640 Well, maybe I'll do a recital while I give you them, eh? 667 00:41:09,960 --> 00:41:11,760 "I wanna be rich 668 00:41:11,800 --> 00:41:14,320 "And I want lots of money 669 00:41:14,360 --> 00:41:16,760 "I don't care about clever 670 00:41:16,800 --> 00:41:18,800 "I don't care about funny 671 00:41:20,080 --> 00:41:21,800 "I want loads of clothes 672 00:41:21,840 --> 00:41:25,080 "And I want fuckloads of diamonds 673 00:41:25,120 --> 00:41:28,120 "Though I hear people die while they're trying to find them 674 00:41:29,680 --> 00:41:33,120 "And I'll take my clothes off and it will be shameless 675 00:41:33,160 --> 00:41:36,160 "You know, because everyone knows that's how you get famous 676 00:41:39,840 --> 00:41:43,800 "I'll look at The Sun and I'll look in The Mirror 677 00:41:45,480 --> 00:41:48,040 "I'm on the right track 678 00:41:48,080 --> 00:41:50,520 "Yeah, I'm on to a winner." 679 00:42:02,240 --> 00:42:03,760 You're gonna be OK, Pol. 680 00:42:25,440 --> 00:42:27,360 MAN COUGHING 681 00:42:39,760 --> 00:42:41,960 HE WHEEZES 682 00:42:42,000 --> 00:42:43,920 Kenny. 683 00:42:43,960 --> 00:42:47,200 COUGHING CONTINUES 684 00:42:47,240 --> 00:42:49,160 Jesus, Kenny, what's going on?! 685 00:42:50,360 --> 00:42:51,720 Eh? 686 00:42:53,600 --> 00:42:56,560 Gonna take your temperature, OK, love? 687 00:42:56,600 --> 00:42:57,920 OK. 688 00:43:03,200 --> 00:43:04,760 Oh, you're burning up. 689 00:43:06,720 --> 00:43:08,440 Try and take two of these... 690 00:43:11,800 --> 00:43:13,920 ..and then I'm gonna call a doctor, OK? 691 00:43:21,920 --> 00:43:23,720 HE WHEEZES 692 00:43:46,480 --> 00:43:48,120 KEYPAD BEEPS 693 00:43:49,600 --> 00:43:51,440 LINE RINGS 694 00:43:55,920 --> 00:43:57,200 RECORDING: -- Hi. --Hello... 695 00:43:57,240 --> 00:43:59,840 -- This emergency line is no longer in operation. 696 00:43:59,880 --> 00:44:03,240 Please try Swinson Street practice for support. 697 00:44:07,440 --> 00:44:08,840 -- KEYPAD BEEPS 698 00:44:11,200 --> 00:44:12,320 LINE RINGS 699 00:44:13,720 --> 00:44:16,640 RECORDING: -- Swinson Street practice offices are now closed. 700 00:44:16,680 --> 00:44:20,080 Our working hours are from 8am to 6pm. 701 00:44:20,120 --> 00:44:22,240 If your call is Covid related... 702 00:44:22,280 --> 00:44:23,840 -- SHE SIGHS Bastard. 703 00:44:26,960 --> 00:44:28,400 KEYPAD BEEPS 704 00:44:31,680 --> 00:44:33,480 LINE RINGS 705 00:44:34,960 --> 00:44:36,960 COUGHING ON LINE 706 00:44:37,000 --> 00:44:39,160 -- Look, I tried a few people, and then I fell asleep. 707 00:44:39,200 --> 00:44:42,360 -- Steve, Kenny's not well, and I can't get a doctor out. 708 00:44:42,400 --> 00:44:45,400 -- Have you tried the out of hours number? 709 00:44:45,440 --> 00:44:46,920 -- Nothing. 710 00:44:48,080 --> 00:44:50,520 -- Shite. You've no choice. 111. 711 00:44:50,560 --> 00:44:51,760 -- HE COUGHS 712 00:44:51,800 --> 00:44:53,560 You're just on hold forever. 713 00:44:55,200 --> 00:44:57,240 -- Look, I'm here, OK? Er... 714 00:44:57,280 --> 00:44:58,640 Just let me know. 715 00:45:06,240 --> 00:45:07,480 -- OK... 716 00:45:07,520 --> 00:45:08,560 OK. 717 00:45:11,480 --> 00:45:12,920 KEYPAD BEEPS 718 00:45:12,960 --> 00:45:14,960 LINE RINGS 719 00:45:15,000 --> 00:45:18,160 RECORDING: -- Welcome to NHS 111. 720 00:45:18,200 --> 00:45:22,320 NHS 111 are experiencing an extremely high number of calls 721 00:45:22,360 --> 00:45:25,920 at the moment, and may not be able to answer immediately... 722 00:45:30,360 --> 00:45:31,600 -- OK, Kenny. 723 00:45:35,480 --> 00:45:36,480 Come here, love. 724 00:45:37,520 --> 00:45:39,320 HE WHEEZES 725 00:45:45,160 --> 00:45:50,000 What I need you to do, Kenny, is to breathe deeply, OK? 726 00:45:50,040 --> 00:45:52,040 That's it, deep breaths. 727 00:45:52,080 --> 00:45:53,400 LOUD WHEEZING 728 00:45:53,440 --> 00:45:54,720 OK. 729 00:46:06,960 --> 00:46:09,080 OK. OK, love. 730 00:46:13,280 --> 00:46:15,240 BEEP 731 00:46:15,280 --> 00:46:17,120 That's it, Kenny, deep breaths. 732 00:46:29,920 --> 00:46:32,120 RAPID BEEPING 733 00:46:32,160 --> 00:46:33,400 Oh, fuck. 734 00:46:40,520 --> 00:46:43,600 NHS 111 RECORDING: -- Please be aware that a short pause may follow 735 00:46:43,640 --> 00:46:46,960 as you are connected to your local NHS service. 736 00:46:49,680 --> 00:46:51,880 -- KEYPAD BEEPS 737 00:46:51,920 --> 00:46:53,920 LINE RINGS 738 00:46:56,040 --> 00:46:58,280 WOMAN ON PHONE: -- What service do you require, please? 739 00:46:58,320 --> 00:47:00,120 -- A-Ambulance, please. 740 00:47:02,720 --> 00:47:05,040 MAN ON PHONE: --What's the address of the emergency? 741 00:47:05,080 --> 00:47:07,680 -- Bright Sky Homes. L64 9SD. 742 00:47:07,720 --> 00:47:11,040 My name's Sarah Berner and I need urgent medical assistance 743 00:47:11,080 --> 00:47:13,000 for a resident with Covid. 744 00:47:16,240 --> 00:47:17,920 Hello? -- Is the patient breathing? 745 00:47:17,960 --> 00:47:21,440 -- Yeah, his breathing's ragged, and he's got a temperature of 39.2. 746 00:47:25,280 --> 00:47:27,320 -- Is the patient alert? 747 00:47:27,360 --> 00:47:28,480 -- He's delirious. 748 00:47:31,760 --> 00:47:33,440 -- How old is he? 749 00:47:33,480 --> 00:47:34,760 -- He's 77. 750 00:47:38,880 --> 00:47:40,960 -- Does he have a history of breathing problems? 751 00:47:41,000 --> 00:47:42,000 -- No. 752 00:47:46,240 --> 00:47:48,400 -- Is the patient coughing? --Continuously. 753 00:47:49,520 --> 00:47:52,640 Look, I've given him paracetamol, it isn't going to be enough. 754 00:47:55,880 --> 00:47:58,680 -- Have you been able to take his blood oxygen? 755 00:47:58,720 --> 00:47:59,720 -- It's 84. 756 00:48:02,440 --> 00:48:05,600 -- OK. That's low. -- Yeah. Yeah. 757 00:48:05,640 --> 00:48:09,360 Yeah, I know! Look, no-one... Nobody's picking up. 758 00:48:09,400 --> 00:48:12,200 Not 111, not the GP, nobody's helping me. 759 00:48:12,240 --> 00:48:15,360 -- Unfortunately, all our ambulances are busy right now, 760 00:48:15,400 --> 00:48:19,600 but we will be there as soon as possible. -- Mm. 761 00:48:19,640 --> 00:48:22,280 What if I wasn't calling from a care home? 762 00:48:23,600 --> 00:48:25,880 -- Sorry? -- Care homes, they don't matter. 763 00:48:25,920 --> 00:48:28,040 They don't matter any more, do they? 764 00:48:28,080 --> 00:48:30,880 Look, he needs you and he needs me, and you're not interested. 765 00:48:30,920 --> 00:48:34,600 -- We will be with you as soon as we can. Let me talk to a clinician... 766 00:48:34,640 --> 00:48:37,240 -- Yeah, and they're gonna tell you we're not high priority. 767 00:48:37,280 --> 00:48:40,000 -- Stay with him, make him comfortable and monitor his breathing, 768 00:48:40,040 --> 00:48:42,760 I'll get back to you as fast as I can. 769 00:48:42,800 --> 00:48:44,160 -- SHE SIGHS 770 00:48:46,200 --> 00:48:48,040 NHS 111 RECORDING CONTINUES 771 00:49:03,440 --> 00:49:05,360 KENNY WHEEZES 772 00:49:10,200 --> 00:49:11,640 I'm sorry, Kenny. 773 00:49:18,480 --> 00:49:20,760 I'm so sorry, no-one's coming. 774 00:49:26,600 --> 00:49:27,960 No-one's coming. 775 00:49:33,160 --> 00:49:35,400 Kenny, I've seen forums online, 776 00:49:35,440 --> 00:49:38,000 and it tells me what I need to do. 777 00:49:38,040 --> 00:49:43,080 It says what may help is to move you over onto your front. 778 00:49:43,120 --> 00:49:47,640 It's called proning, and it may ease...it may ease your pipes. 779 00:49:49,800 --> 00:49:51,160 Does that make sense to you? 780 00:49:55,240 --> 00:49:56,360 HE COUGHS HEAVILY 781 00:49:56,400 --> 00:49:58,680 Oh, OK. Deep breaths. 782 00:50:00,480 --> 00:50:01,920 Come on. 783 00:50:03,000 --> 00:50:04,160 OK. 784 00:50:08,320 --> 00:50:10,080 OK. 785 00:50:10,120 --> 00:50:12,720 NHS 111 RECORDING CONTINUES 786 00:50:22,600 --> 00:50:23,600 Oh... 787 00:50:26,520 --> 00:50:28,720 Oh, I'm sorry... 788 00:50:29,760 --> 00:50:31,360 OK, Kenny. 789 00:50:31,400 --> 00:50:32,640 OK. 790 00:50:32,680 --> 00:50:34,800 Three, two, one... 791 00:50:37,080 --> 00:50:39,360 HE WHEEZES AND COUGHS 792 00:50:42,720 --> 00:50:44,000 I'm sorry, Kenny. 793 00:50:50,160 --> 00:50:52,000 PHONE RINGS 794 00:51:00,720 --> 00:51:02,480 Kenny, I'll be one minute. 795 00:51:03,680 --> 00:51:05,800 RINGING CONTINUES 796 00:51:09,920 --> 00:51:11,200 DISPENSER ACTIVATES 797 00:51:17,160 --> 00:51:18,920 Hello? 798 00:51:18,960 --> 00:51:20,720 MAN ON LINE: -- Sarah? -- Yeah. 799 00:51:20,760 --> 00:51:23,440 -- It's Martin from ambulance control. 800 00:51:23,480 --> 00:51:26,120 -- Yeah. -- I've spoken to a clinician. 801 00:51:26,160 --> 00:51:27,920 Kenny is still a priority to us, 802 00:51:27,960 --> 00:51:31,520 but unfortunately we cannot allocate a vehicle right now. 803 00:51:31,560 --> 00:51:33,600 We'll try and get one... 804 00:51:33,640 --> 00:51:35,080 -- Fuck off! 805 00:51:53,600 --> 00:51:56,000 NHS 111 RECORDING CONTINUES 806 00:52:37,280 --> 00:52:38,400 DISPENSER ACTIVATES 807 00:52:43,640 --> 00:52:44,840 Tony? 808 00:52:48,000 --> 00:52:49,200 Tony, it's me. 809 00:52:50,840 --> 00:52:52,000 HE GRUNTS 810 00:52:52,040 --> 00:52:53,960 Tony, I'm sorry to wake you, love. 811 00:52:54,000 --> 00:52:56,840 -- What? -- Tony, I needed to look at me. 812 00:52:56,880 --> 00:52:59,080 -- What? Are you OK? 813 00:52:59,120 --> 00:53:01,560 -- I need... I need help with your friend Kenny. 814 00:53:01,600 --> 00:53:04,480 -- Eh? -- But it could put you in danger. 815 00:53:04,520 --> 00:53:05,920 Tony, look at me. 816 00:53:05,960 --> 00:53:09,120 I need you to be able to consent properly to that. 817 00:53:09,160 --> 00:53:10,840 -- What time is it? -- Er... 818 00:53:12,480 --> 00:53:14,280 It's 3:30. -- What, in the morning? 819 00:53:14,320 --> 00:53:17,040 -- Tony, Tony, please, please, please concentrate. 820 00:53:17,080 --> 00:53:19,200 -- Yeah... -- Look at me. --I'm looking, I'm looking. 821 00:53:19,240 --> 00:53:21,600 -- Will you help me move Kenny onto his front? 822 00:53:22,880 --> 00:53:24,920 -- What, is he a big lad, is he? 823 00:53:24,960 --> 00:53:26,920 -- Well, he's your best friend. 824 00:53:26,960 --> 00:53:28,440 Isn't he? -- That's right. 825 00:53:28,480 --> 00:53:30,680 -- Tony, please, I need your help, OK? 826 00:53:30,720 --> 00:53:33,360 I believe that you would give it... 827 00:53:33,400 --> 00:53:37,360 ..and whatever your state, I believe that you would give it, OK? 828 00:53:37,400 --> 00:53:40,240 So, will you help me? -- To do what? 829 00:53:42,720 --> 00:53:45,840 -- OK, love, I need you to... I need you to get out of bed. -- What for? 830 00:53:45,880 --> 00:53:50,320 -- Because I need your help. Kenny needs our help. OK? 831 00:53:50,360 --> 00:53:53,200 So I need you to get out of bed as soon as you can. 832 00:53:59,560 --> 00:54:02,120 And I need you to wash your hands, please. -- All right, all right. 833 00:54:02,160 --> 00:54:03,680 -- Wash your hands, please. 834 00:54:04,720 --> 00:54:05,720 -- OK. 835 00:54:06,880 --> 00:54:09,040 -- WATER RUNS Tony, with soap, come on. 836 00:54:13,080 --> 00:54:15,000 Bit more, yeah? 837 00:54:16,640 --> 00:54:18,080 OK, that's enough. 838 00:54:28,840 --> 00:54:31,960 OK, I need you to put these on your hands. 839 00:54:33,040 --> 00:54:34,160 That's it. 840 00:54:39,440 --> 00:54:41,160 You need this on your face, OK? 841 00:54:44,160 --> 00:54:45,240 OK. 842 00:54:47,360 --> 00:54:49,400 -- So, are we robbing a bank? 843 00:54:49,440 --> 00:54:52,080 -- No. I need you to keep them on no matter what. 844 00:54:52,120 --> 00:54:53,640 Promise me. 845 00:54:53,680 --> 00:54:55,600 Do you understand what we're doing? 846 00:54:57,160 --> 00:54:59,960 -- Well, I don't understand why you're so upset. 847 00:55:00,000 --> 00:55:02,000 -- I'm sorry, love. OK, follow me. 848 00:55:05,280 --> 00:55:07,840 NHS 111 RECORDING CONTINUES 849 00:55:25,240 --> 00:55:26,800 Do you understand what we're doing? 850 00:55:26,840 --> 00:55:28,240 -- Yeah. 851 00:55:31,920 --> 00:55:33,760 -- KENNY WHEEZES 852 00:55:35,400 --> 00:55:37,720 Here are, Kenny. -- Kenny? 853 00:55:39,880 --> 00:55:41,680 Kenny? 854 00:55:41,720 --> 00:55:43,360 -- Kenny... -- Kenny? 855 00:55:45,440 --> 00:55:47,800 -- Kenny's not very well. --He looks really bad. 856 00:55:47,840 --> 00:55:50,640 -- He is really bad, but you know what's gonna make him feel better 857 00:55:50,680 --> 00:55:52,320 is us helping him. 858 00:55:52,360 --> 00:55:53,520 -- Well, he can't breathe. 859 00:55:53,560 --> 00:55:56,240 -- I know, love, and we need to roll him over onto his front - 860 00:55:56,280 --> 00:55:58,560 and guess what, I need your strength for that. 861 00:55:58,600 --> 00:55:59,600 -- Kenny? 862 00:56:07,240 --> 00:56:09,040 -- I need one hand here... 863 00:56:10,480 --> 00:56:12,200 ..and one hand there. 864 00:56:16,520 --> 00:56:18,200 Not too... Not too tight, Tony. 865 00:56:18,240 --> 00:56:19,320 Nice and gentle. 866 00:56:25,560 --> 00:56:29,120 Tony, we need to move quickly, because you shouldn't be in here. 867 00:56:30,400 --> 00:56:32,080 After three. -- Kenny... 868 00:56:32,120 --> 00:56:35,880 -- One, two, three. -- OK. 869 00:56:40,320 --> 00:56:41,560 Ken? 870 00:56:41,600 --> 00:56:44,000 Kenny? -- That's it, love. 871 00:56:44,040 --> 00:56:46,840 -- You're OK, Ken. --Let's make him nice and comfortable. 872 00:56:46,880 --> 00:56:48,320 -- Kenny, it's OK. 873 00:56:51,920 --> 00:56:53,520 -- There we go. 874 00:56:58,440 --> 00:57:00,400 OK, love. 875 00:57:00,440 --> 00:57:02,240 -- It's OK. 876 00:57:02,280 --> 00:57:05,640 You're OK, Ken. -- OK, Kenny, we'll be back in one moment. 877 00:57:08,560 --> 00:57:10,600 Tony, I need you with me. 878 00:57:13,920 --> 00:57:15,080 Come on, love. 879 00:57:19,120 --> 00:57:20,400 Now, please. 880 00:57:21,640 --> 00:57:22,960 -- It's OK, Ken. 881 00:57:24,680 --> 00:57:26,280 -- We'll be back. 882 00:57:52,120 --> 00:57:53,840 Tony, can you move a bit quicker? 883 00:58:06,560 --> 00:58:08,040 I need you to wash your hands. 884 00:58:08,080 --> 00:58:10,920 -- My hands are a bit raw... --No, you can wash them with me. 885 00:58:10,960 --> 00:58:13,280 -- What did you say? -- No, no, no, no! Don't touch your mask. 886 00:58:13,320 --> 00:58:16,000 -- What? -- Do not touch your mask. 887 00:58:16,040 --> 00:58:19,720 Tony, you know I'm not gonna hurt you. Stand here, please. 888 00:58:19,760 --> 00:58:22,680 OK? I need your concentration. Look at me. 889 00:58:22,720 --> 00:58:24,080 Pinch your glove... 890 00:58:25,240 --> 00:58:27,440 That's right. ..and pull. 891 00:58:27,480 --> 00:58:31,480 OK. Two fingers underneath, and push. 892 00:58:32,520 --> 00:58:35,880 And here, wash your hands. 893 00:58:43,360 --> 00:58:45,320 -- Is Kenny gonna be OK? 894 00:58:45,360 --> 00:58:46,920 -- I think so, yeah. 895 00:58:49,640 --> 00:58:51,600 Come on, Tony, wash them properly. 896 00:58:52,760 --> 00:58:55,240 -- Why are you shouting at me? --I'm not shouting. 897 00:59:00,040 --> 00:59:01,040 And again. 898 00:59:07,160 --> 00:59:08,520 -- Why are you shouting? 899 00:59:08,560 --> 00:59:10,600 -- I'm just angry with myself, that's all. 900 00:59:10,640 --> 00:59:12,560 -- You're not angry at me, are you? -- No. 901 00:59:12,600 --> 00:59:14,760 NHS 111 RECORDING CONTINUES 902 00:59:16,280 --> 00:59:17,480 There we go. 903 00:59:18,520 --> 00:59:21,200 Now we can take our masks off. Look at me. 904 00:59:23,440 --> 00:59:26,400 OK. You can take yours off, and I'll... 905 00:59:26,440 --> 00:59:28,760 ..I'll swap mine. 906 00:59:28,800 --> 00:59:31,960 OK, Tony, what I need you to do now, right, is I need you to take 907 00:59:32,000 --> 00:59:34,880 all your clothes off and I'm gonna take them to be washed. 908 00:59:37,160 --> 00:59:39,120 -- Yeah, but you'll see me naked, though. 909 00:59:39,160 --> 00:59:41,400 -- And then I need you to get in the shower. 910 01:00:07,040 --> 01:00:08,560 Be back in one minute. -- OK. 911 01:00:45,160 --> 01:00:46,280 -- DISPENSER ACTIVATES 912 01:00:52,040 --> 01:00:54,160 I'm gonna get you some clean clothes, Tony. 913 01:01:01,600 --> 01:01:03,120 You can turn that off now. 914 01:01:07,920 --> 01:01:09,400 Can you get yourself dressed? 915 01:01:11,480 --> 01:01:13,600 -- Yeah. --I've got you some new pyjamas there. 916 01:01:13,640 --> 01:01:15,040 -- Thanks, love. 917 01:01:23,720 --> 01:01:25,760 -- Well, get dry first, eh? 918 01:01:25,800 --> 01:01:26,920 -- OK. 919 01:01:29,680 --> 01:01:31,720 -- MUFFLED SOBS 920 01:01:39,800 --> 01:01:41,400 -- What time is it? 921 01:01:41,440 --> 01:01:43,320 -- Oh, it's 3:30. 922 01:01:46,000 --> 01:01:47,400 -- I feel quite tired. 923 01:01:47,440 --> 01:01:48,800 -- SHE LAUGHS WEAKLY 924 01:01:48,840 --> 01:01:50,400 Yeah, me, too. 925 01:01:54,600 --> 01:01:56,120 Thank you for tonight. 926 01:01:59,960 --> 01:02:01,360 -- Well, I didn't do anything. 927 01:02:03,160 --> 01:02:04,480 -- No, you're me hero. 928 01:02:11,960 --> 01:02:13,400 -- Some days I feel OK, you know? 929 01:02:15,720 --> 01:02:18,920 Some days I feel like I'm aware, and what I should be. 930 01:02:23,120 --> 01:02:25,880 And then some days I don't know where the fuck I am! 931 01:02:29,760 --> 01:02:33,880 But if I helped, you know, that's nice. 932 01:02:35,480 --> 01:02:36,800 Sorry. 933 01:02:42,280 --> 01:02:43,480 -- Be back in a minute. 934 01:02:58,920 --> 01:03:00,760 NHS 111 RECORDING CONTINUES 935 01:03:10,160 --> 01:03:11,160 SHE SOBS 936 01:03:11,200 --> 01:03:13,200 Oh...! 937 01:03:28,160 --> 01:03:29,400 Oh... 938 01:03:30,680 --> 01:03:37,560 -- ..available online through the NHS website, 111.nhs.uk. 939 01:03:38,640 --> 01:03:42,640 In cases where you think emergency advice from a clinical expert 940 01:03:42,680 --> 01:03:45,200 is not required, you can find advice 941 01:03:45,240 --> 01:03:48,240 on self treatment on the NHS website. 942 01:03:48,280 --> 01:03:50,880 You may also want to consider getting advice 943 01:03:50,920 --> 01:03:53,200 from your pharmacy or GP. 944 01:03:53,240 --> 01:03:57,640 You can find advice online on coronavirus and cold and flu... 945 01:03:57,680 --> 01:03:59,240 -- SHE SOBS 946 01:04:00,840 --> 01:04:02,760 Oh, fuck... 947 01:04:05,360 --> 01:04:08,120 -- Please take into consideration that most patients 948 01:04:08,160 --> 01:04:12,560 suffering from coronavirus may only display minor symptoms 949 01:04:12,600 --> 01:04:17,240 and only require the same treatment as the normal cold and flu symptoms. 950 01:04:17,280 --> 01:04:20,360 However, if you are displaying the symptoms, 951 01:04:20,400 --> 01:04:24,880 you must also take measures to self isolate and protect others. 952 01:04:24,920 --> 01:04:29,160 For patients who have not been specifically advised to seek advice, 953 01:04:29,200 --> 01:04:31,760 you should only seek further assistance 954 01:04:31,800 --> 01:04:34,840 if your symptoms are significantly limiting your capacity 955 01:04:34,880 --> 01:04:38,000 to continue with everyday activities. 956 01:04:38,040 --> 01:04:41,520 If this is the case and you still require consultation, 957 01:04:41,560 --> 01:04:44,040 please continue to hold... 958 01:04:45,800 --> 01:04:47,520 -- NHS 111 RECORDING CONTINUES 959 01:05:38,200 --> 01:05:39,360 BEEP 960 01:06:12,720 --> 01:06:14,320 SHE KNOCKS 961 01:06:16,720 --> 01:06:18,080 -- Sarah. 962 01:06:20,520 --> 01:06:21,920 Do you want to come outside? 963 01:06:30,400 --> 01:06:32,320 We were on your own here last night? 964 01:06:32,360 --> 01:06:34,120 -- Yeah. 965 01:06:34,160 --> 01:06:36,640 Yeah, I ended up doing a double, you know? 966 01:06:38,000 --> 01:06:39,960 I need to get the breakfast together. 967 01:06:40,000 --> 01:06:41,440 -- Er, I'll do that. 968 01:06:41,480 --> 01:06:43,080 You've just done a 20 hour shift. 969 01:06:46,320 --> 01:06:47,720 -- Kenny's not well. 970 01:06:50,000 --> 01:06:52,080 And... -- I can see that. 971 01:06:53,600 --> 01:06:54,960 Why did you put him on his front? 972 01:06:57,560 --> 01:06:59,520 -- Well, they said to make and comfortable, and... 973 01:06:59,560 --> 01:07:01,640 -- So you thought you'd go rogue. 974 01:07:01,680 --> 01:07:03,200 I admire the balls. 975 01:07:06,960 --> 01:07:08,080 -- No-one would come. 976 01:07:10,080 --> 01:07:12,600 -- Yeah, it's like they've forgot about us, innit? 977 01:07:14,720 --> 01:07:15,840 -- No. 978 01:07:18,040 --> 01:07:19,720 No, they haven't forgot. 979 01:07:22,800 --> 01:07:24,240 -- No. 980 01:07:25,520 --> 01:07:26,640 You're a good girl. 981 01:07:28,720 --> 01:07:31,160 Whatever happened here last night, 982 01:07:31,200 --> 01:07:32,760 you did well. 983 01:07:34,560 --> 01:07:36,760 Get yourself home. I'll do the breakfast. 984 01:08:09,440 --> 01:08:12,920 -- RADIO: -- This is Today at seven o'clock on Tuesday, 21st of April. 985 01:08:12,960 --> 01:08:16,120 The body which represents NHS trusts in England 986 01:08:16,160 --> 01:08:18,840 has warned against advising the public to wear masks, 987 01:08:18,880 --> 01:08:22,160 saying it could jeopardise supplies for health workers 988 01:08:22,200 --> 01:08:24,680 during the coronavirus pandemic. 989 01:08:36,360 --> 01:08:38,760 -- MUFFLED FOOTSTEPS AND WALKING FRAME 990 01:09:00,360 --> 01:09:02,640 ON PHONE: -- Hiya, Sarah, it's Tori. 991 01:09:02,680 --> 01:09:06,880 I thought that you should know that Kenny passed five minutes ago. 992 01:09:10,600 --> 01:09:11,800 -- OK, then. 993 01:09:13,640 --> 01:09:15,200 OK. Er... 994 01:09:15,240 --> 01:09:17,480 Have you called his lad? --No. That's Steve's job. 995 01:09:17,520 --> 01:09:20,680 -- Well, Steve's sick, and, you know, I was with him, so... 996 01:09:20,720 --> 01:09:23,000 -- Yeah, I've got, erm...his mobile. 997 01:09:23,040 --> 01:09:24,480 Have you got a pen? 998 01:09:30,560 --> 01:09:31,560 -- You OK? 999 01:09:32,640 --> 01:09:34,320 -- Just need to make a call. 1000 01:09:35,920 --> 01:09:37,080 -- Can I get you some breakfast? 1001 01:09:37,120 --> 01:09:38,840 -- No. Can you leave me alone? 1002 01:10:05,360 --> 01:10:08,040 See you've laid out the bunting, then. -- Oh, you're back. 1003 01:10:08,080 --> 01:10:11,360 -- Oh, I'm back, baby. I've got some fine-looking PPE. 1004 01:10:11,400 --> 01:10:14,280 Proper aprons, good masks, great gloves. 1005 01:10:14,320 --> 01:10:17,480 All delivered from China to my door, say no more. 1006 01:10:21,800 --> 01:10:23,040 You both look shattered. 1007 01:10:24,960 --> 01:10:27,240 Is this the point where I say thank you? 1008 01:10:27,280 --> 01:10:30,120 It feels like this should be that point. 1009 01:10:30,160 --> 01:10:31,680 -- You were sick. 1010 01:10:34,400 --> 01:10:35,840 -- So, what needs doing? 1011 01:10:35,880 --> 01:10:37,360 -- We're behind on meds. 1012 01:10:37,400 --> 01:10:39,640 -- Then show me the way to Mandalay. 1013 01:10:41,720 --> 01:10:44,000 I've come to take charge now. 1014 01:10:44,040 --> 01:10:46,440 Been doing a lot of thinking. 1015 01:10:46,480 --> 01:10:47,720 I've come to take charge. 1016 01:10:49,280 --> 01:10:51,840 -- We need a rotation on the use of outside space. -- Good idea. 1017 01:10:51,880 --> 01:10:54,760 -- And inside. They can't be in their rooms all day. -- Good idea. 1018 01:10:54,800 --> 01:10:56,240 -- We need the system for visits. 1019 01:10:56,280 --> 01:10:58,520 I think with some simple rigging in the car park, we'll be... 1020 01:10:58,560 --> 01:10:59,920 -- HE LAUGHS 1021 01:10:59,960 --> 01:11:02,720 All right, bright spark, let me get my feet under the table, will you? 1022 01:11:02,760 --> 01:11:03,760 I've got it now. 1023 01:12:03,360 --> 01:12:06,040 AMBIENT OUTSIDE NOISE 1024 01:13:13,160 --> 01:13:15,320 HE MUTTERS UNDER BREATH 1025 01:13:43,320 --> 01:13:45,080 ALARM BLARES 1026 01:13:45,120 --> 01:13:46,640 Ah! 1027 01:13:49,600 --> 01:13:51,800 Stop, stop, stop, stop, stop. 1028 01:13:59,520 --> 01:14:00,840 KNOCKS AT DOOR 1029 01:14:00,880 --> 01:14:02,880 -- Morning. 1030 01:14:02,920 --> 01:14:05,200 I've come to change your bedding. 1031 01:14:08,160 --> 01:14:10,560 And then let's get you some breakfast, shall we? 1032 01:14:17,000 --> 01:14:18,800 Tony? 1033 01:14:35,520 --> 01:14:37,400 What's Tony on? 1034 01:14:37,440 --> 01:14:40,600 -- What do you mean? -- What the fuck have you put Tony on? 1035 01:14:40,640 --> 01:14:43,160 -- It's a new regime. It's prescribed. -- Yeah, but why? 1036 01:14:45,200 --> 01:14:47,320 -- Sarah, I know you're still quite new to this 1037 01:14:47,360 --> 01:14:48,960 and you've had a very hard time... 1038 01:14:49,000 --> 01:14:52,640 -- No, fuck off back home if you're just going to drug him! 1039 01:14:52,680 --> 01:14:53,840 -- He tried to escape again. 1040 01:14:53,880 --> 01:14:56,520 He's a constant flight risk, so we spoke with Dr McCavitt 1041 01:14:56,560 --> 01:14:59,680 and devised a new patient plan for Tony. -- We just need to watch him. 1042 01:14:59,720 --> 01:15:02,520 We've always watched him before. His brain is still good, Steve. 1043 01:15:02,560 --> 01:15:04,400 Can't be doing this. --I've seen this before. 1044 01:15:04,440 --> 01:15:05,760 Over-associating with patients. 1045 01:15:05,800 --> 01:15:08,200 -- They're not patients, they are residents. 1046 01:15:08,240 --> 01:15:10,960 And they're mostly fucking dead. 1047 01:15:11,000 --> 01:15:12,200 Right? 1048 01:15:12,240 --> 01:15:14,560 You are slowing him down when he needs his wits about him. 1049 01:15:14,600 --> 01:15:17,080 He's got a good head on him, Steve. You just leave him be. 1050 01:15:17,120 --> 01:15:18,720 -- You've been doing this, what, five months. 1051 01:15:18,760 --> 01:15:20,960 I've been pushing this rock up a hill for a little bit longer, 1052 01:15:21,000 --> 01:15:22,000 so watch out till you... 1053 01:15:22,040 --> 01:15:25,520 -- Please, take him off the drugs, no more needs to be said. 1054 01:15:25,560 --> 01:15:27,840 -- Why does he matter so much to you, eh? 1055 01:15:29,760 --> 01:15:31,240 -- Because he is a good man. 1056 01:15:33,160 --> 01:15:35,120 Which is really fucking rare. 1057 01:15:38,080 --> 01:15:41,960 -- And I'm a bad man, am I? -- I believe you care about them, Steve. 1058 01:15:42,000 --> 01:15:43,680 I really do. 1059 01:15:43,720 --> 01:15:45,360 And none of this is your fault. 1060 01:15:46,680 --> 01:15:49,320 But you do this, and you are just like the rest of them. 1061 01:15:54,360 --> 01:15:56,160 -- You're exhausted. --Yeah, I am, actually. 1062 01:15:56,200 --> 01:15:59,840 -- And the home can cope without you for a week or two, so go home, 1063 01:15:59,880 --> 01:16:02,440 have a rest, have a good think about whether this is what you want. 1064 01:16:02,480 --> 01:16:06,480 -- Sacking me? -- No, I'm simply letting you know that we don't have any hours for you next we ek. 1065 01:16:06,520 --> 01:16:08,680 With a reduced number of residents, we have reduced income. 1066 01:16:08,720 --> 01:16:10,920 -- They are reduced cos they died, Steve. 1067 01:16:10,960 --> 01:16:12,720 -- Yeah, and I'm trying to keep this fucking place 1068 01:16:12,760 --> 01:16:15,000 going for the ones that are left, Sarah! 1069 01:16:15,040 --> 01:16:16,840 Finish your shift and then give me a call 1070 01:16:16,880 --> 01:16:20,040 when you had a little bit of think about the situation, will you? 1071 01:16:22,880 --> 01:16:24,360 -- Yeah. -- Put your mask back on. 1072 01:16:24,400 --> 01:16:26,600 CLATTERING 1073 01:16:58,040 --> 01:17:00,360 TROLLEY ROLLS ALONG 1074 01:17:22,000 --> 01:17:23,800 KNOCKS DOOR 1075 01:17:25,000 --> 01:17:26,120 -- Only me, Paul. 1076 01:17:37,360 --> 01:17:39,160 Tim? 1077 01:17:40,720 --> 01:17:42,600 Tim? 1078 01:18:24,400 --> 01:18:25,760 I'm not leaving you in here. 1079 01:18:27,360 --> 01:18:29,280 Hey. 1080 01:18:33,600 --> 01:18:35,320 Come on, love. 1081 01:18:35,360 --> 01:18:36,840 -- DOOR OPENS 1082 01:18:47,880 --> 01:18:49,000 -- OK. 1083 01:18:52,160 --> 01:18:54,120 Come on. 1084 01:18:57,240 --> 01:18:58,920 -- DISTANT CONVERSATION 1085 01:19:05,800 --> 01:19:06,840 -- Come on, Tony. 1086 01:19:13,840 --> 01:19:15,640 Wait there, Tony. 1087 01:19:17,080 --> 01:19:18,280 -- DOOR CLATTERS 1088 01:19:22,160 --> 01:19:23,160 Where are we going? 1089 01:19:29,360 --> 01:19:30,760 -- Your mum's. 1090 01:19:36,880 --> 01:19:38,200 -- ALARM BLARES 1091 01:19:53,360 --> 01:19:55,040 SHE LAUGHS 1092 01:19:55,080 --> 01:19:56,360 -- Woo! 1093 01:20:28,920 --> 01:20:29,960 Be careful, Tone. 1094 01:20:31,240 --> 01:20:32,280 It's really slippy. 1095 01:20:36,600 --> 01:20:37,600 Come on. 1096 01:20:42,960 --> 01:20:44,160 It's gorgeous, isn't it? 1097 01:21:07,640 --> 01:21:08,640 Ah! 1098 01:21:10,200 --> 01:21:12,040 Are you sure I didn't learn anything in school, eh? 1099 01:21:15,320 --> 01:21:16,400 Tony! 1100 01:21:18,360 --> 01:21:20,280 Tone! Come on. 1101 01:21:23,560 --> 01:21:25,520 -- Can you hear the birds? -- Yeah. 1102 01:21:25,560 --> 01:21:29,640 # My name is high 1103 01:21:29,680 --> 01:21:31,280 # Low 1104 01:21:31,320 --> 01:21:33,960 # Jack-alo 1105 01:21:34,000 --> 01:21:35,160 # Low 1106 01:21:35,200 --> 01:21:37,000 # High... # No. 1107 01:21:37,040 --> 01:21:39,200 # Jack-alo 1108 01:21:39,240 --> 01:21:41,360 # High... # High! 1109 01:21:41,400 --> 01:21:43,120 High. -- No, it's crap. 1110 01:21:44,840 --> 01:21:46,680 It's crap, you soft tomato. I've got a better one. 1111 01:21:49,440 --> 01:21:53,960 # Oh, when the Reds 1112 01:21:54,000 --> 01:21:55,360 # Go marching in... # 1113 01:21:55,400 --> 01:21:56,640 -- That's not a clap routine! 1114 01:21:56,680 --> 01:22:01,000 -- # Oh, when the Reds go marching in! 1115 01:22:01,040 --> 01:22:04,280 # I want to be in their number 1116 01:22:04,320 --> 01:22:06,480 # Oh, when the Reds go marching in 1117 01:22:06,520 --> 01:22:07,680 # Oh, when the Reds 1118 01:22:07,720 --> 01:22:09,360 # Go marching in... # -- Shush! 1119 01:22:09,400 --> 01:22:12,400 Shush! --# When the Reds go marching in... # 1120 01:22:21,120 --> 01:22:22,200 -- Look at that. 1121 01:22:28,920 --> 01:22:30,240 There's your paradise. 1122 01:22:33,480 --> 01:22:34,560 It's not so bad, is it? 1123 01:22:38,720 --> 01:22:40,080 -- You only asked today. 1124 01:22:41,600 --> 01:22:44,720 -- All right. No-one likes a know-it-all, you know? 1125 01:22:48,040 --> 01:22:50,320 -- BIRDS CAWING 1126 01:22:54,080 --> 01:22:55,520 SHE SIGHS 1127 01:23:03,680 --> 01:23:05,360 SHE SIGHS 1128 01:23:08,480 --> 01:23:09,680 -- Tony! 1129 01:23:12,480 --> 01:23:15,120 Tony! Tone! 1130 01:23:20,160 --> 01:23:21,440 Tony! 1131 01:23:31,800 --> 01:23:33,000 Tone! 1132 01:23:37,480 --> 01:23:39,360 Oi, you. 1133 01:23:39,400 --> 01:23:40,400 Hey. 1134 01:23:41,600 --> 01:23:43,920 Oi! -- I've got to get back to me ma. 1135 01:23:45,480 --> 01:23:49,840 -- But, Tony, it's me. -- No, it's me ma. Look, she needs me. 1136 01:23:49,880 --> 01:23:52,880 She worries about me when I'm not there. 1137 01:23:52,920 --> 01:23:54,000 -- Well, she's this way. 1138 01:23:56,600 --> 01:23:59,080 Hey, you're a little bit lost. Come on now. She's this way. 1139 01:24:11,840 --> 01:24:12,880 -- Hey. 1140 01:24:13,960 --> 01:24:15,840 You'll make the colour run on me top like that. 1141 01:24:18,000 --> 01:24:21,680 -- That will stop you smelling like an elephant. Quiet your noise. 1142 01:24:33,680 --> 01:24:37,160 -- SHE SIGHS 1143 01:24:37,200 --> 01:24:39,680 RADIO: -- Good afternoon and welcome to Downing Street for the daily 1144 01:24:39,720 --> 01:24:41,280 coronavirus briefing. 1145 01:24:41,320 --> 01:24:43,680 I want to tell you what we've been doing to protect 1146 01:24:43,720 --> 01:24:46,360 people in care homes throughout the crisis. 1147 01:24:46,400 --> 01:24:49,960 Right from the start it's been clear that this horrible virus 1148 01:24:50,000 --> 01:24:54,280 affects older people most. So, right from the start we've tried to 1149 01:24:54,320 --> 01:24:57,440 throw a protective ring around our care homes. 1150 01:24:57,480 --> 01:25:01,160 We set out our first advice in February 1151 01:25:01,200 --> 01:25:04,880 and as the virus grew, we strengthened it throughout. 1152 01:25:04,920 --> 01:25:07,280 We made sure that care homes have the resources 1153 01:25:07,320 --> 01:25:10,000 they need to control the spread of infection. 1154 01:25:10,040 --> 01:25:12,040 Social care is a devolved matter... 1155 01:25:26,560 --> 01:25:27,560 -- It's lovely, that. 1156 01:25:29,480 --> 01:25:31,440 I've always said you can't beat bread and butter. 1157 01:25:35,320 --> 01:25:36,320 -- Yeah. 1158 01:25:51,000 --> 01:25:52,400 Dad, you can get out of here. 1159 01:25:52,440 --> 01:25:55,000 -- Now, don't get dramatic. -- Nah, I mean it. I mean it, Dad, just go. 1160 01:25:55,040 --> 01:25:57,160 -- You're quite the cover girl, do you know that? -- What? 1161 01:25:57,200 --> 01:25:59,720 -- Well, front page of the Echo you were last week. "Covid on the run." 1162 01:25:59,760 --> 01:26:01,840 -- You think you're the one who's going to fuck it up for me? 1163 01:26:01,880 --> 01:26:04,240 -- I remembered Nana took you caravanning round here once. 1164 01:26:04,280 --> 01:26:08,280 What did you...? Did you break into the vans? -- Please. Please go away. 1165 01:26:08,320 --> 01:26:10,120 -- Always with the fucking drama! 1166 01:26:11,880 --> 01:26:14,280 These are people's holidays, people's dreams. 1167 01:26:16,080 --> 01:26:17,160 Where is he? 1168 01:26:21,880 --> 01:26:23,160 -- We've done ten days. 1169 01:26:25,600 --> 01:26:28,040 We only need to do four more. -- What? 1170 01:26:29,320 --> 01:26:31,800 -- We just need to get to 14 days and then I'll make them put him 1171 01:26:31,840 --> 01:26:32,960 somewhere different. 1172 01:26:34,120 --> 01:26:35,200 -- This is quarantine? 1173 01:26:37,320 --> 01:26:39,520 -- Well, for 14 days, that's all that matters, isn't it? 1174 01:26:39,560 --> 01:26:41,280 That's what they say. 1175 01:26:41,320 --> 01:26:44,000 You know, they'll know he doesn't have it, then, and I think... 1176 01:26:45,240 --> 01:26:48,360 I'm sure he will be allowed to go... 1177 01:26:48,400 --> 01:26:50,320 He'll be allowed to go somewhere different. 1178 01:26:57,800 --> 01:26:58,800 -- You're a mad cow. 1179 01:27:00,040 --> 01:27:02,440 -- You always say that. --Because you fucking are! 1180 01:27:07,200 --> 01:27:09,520 -- We had 20 residents when this started. 1181 01:27:11,400 --> 01:27:12,720 Got given eight more. 1182 01:27:13,960 --> 01:27:15,120 We lost nine. 1183 01:27:16,320 --> 01:27:18,360 12 more had the bug. 1184 01:27:20,400 --> 01:27:23,360 They've been dying off, one by one, Dad. 1185 01:27:25,160 --> 01:27:26,160 No. 1186 01:27:30,880 --> 01:27:32,760 The thought of leaving him like that... 1187 01:27:37,400 --> 01:27:38,600 -- What do you need? 1188 01:27:42,160 --> 01:27:43,920 -- Money. 1189 01:27:43,960 --> 01:27:46,560 No... Uh, food. Just normal food. 1190 01:27:49,520 --> 01:27:50,840 -- Fucking hell. 1191 01:27:58,560 --> 01:28:00,040 -- Steady, all right? 1192 01:28:01,640 --> 01:28:05,040 -- What's going on? -- Right foot. Ooh! There you go. 1193 01:28:06,160 --> 01:28:08,560 Left foot down. Next step. Perfect. 1194 01:28:10,320 --> 01:28:12,040 Don't get your hopes up, all right? 1195 01:28:14,000 --> 01:28:17,240 But it's something, do you know what I mean? 1196 01:28:17,280 --> 01:28:20,720 -- Where are you taking me? To the firing squad or something? 1197 01:28:20,760 --> 01:28:21,920 -- Sit down. 1198 01:28:24,720 --> 01:28:27,560 -- What's going on? --Just wait, will you? 1199 01:28:37,600 --> 01:28:40,000 Woohoo-hoo! 1200 01:28:40,040 --> 01:28:41,440 Ta-da! 1201 01:28:47,840 --> 01:28:49,080 -- What is it you did? 1202 01:28:52,400 --> 01:28:53,680 -- The cards. 1203 01:28:54,840 --> 01:28:55,840 That'll be telling. 1204 01:28:57,440 --> 01:28:58,440 Now... 1205 01:28:59,960 --> 01:29:01,640 Do you know how to play shitter? 1206 01:29:01,680 --> 01:29:03,160 -- HE CHUCKLES 1207 01:29:04,720 --> 01:29:05,800 Is this me surprise? 1208 01:29:06,880 --> 01:29:09,800 -- Yeah. Do you like it? -- Yeah. 1209 01:29:13,240 --> 01:29:16,240 -- Do you know? I've never done much of this before. 1210 01:29:16,280 --> 01:29:19,920 To think the world we know and it's all over. Walking. 1211 01:29:22,160 --> 01:29:25,200 Seeing. Shift-free for one thing. 1212 01:29:26,440 --> 01:29:30,640 -- We went on holiday when I was a kid. --Oh. Where did you go? 1213 01:29:38,320 --> 01:29:39,520 -- Donegal. 1214 01:29:39,560 --> 01:29:43,440 -- Oh, Donegal. -- Donegal. Yeah. Yeah, me ma had a cousin. 1215 01:29:43,480 --> 01:29:45,600 Left us some money when she died and she just went, "Fuck it. 1216 01:29:45,640 --> 01:29:47,520 "We're going to Donegal." To this day, I don't know 1217 01:29:47,560 --> 01:29:49,400 why it was Donegal. 1218 01:29:49,440 --> 01:29:51,640 -- Were you there with Trish? -- Yeah. 1219 01:29:55,400 --> 01:29:57,560 You look like her a little bit, actually. 1220 01:29:58,920 --> 01:29:59,920 Softness. 1221 01:30:02,120 --> 01:30:04,920 Can always tell when someone's a bit soft. 1222 01:30:04,960 --> 01:30:07,360 -- I'm not soft. I'm not soft! 1223 01:30:08,400 --> 01:30:11,920 -- I'm saying you are, Sarah. You're soft. -- Oh, right. 1224 01:30:21,000 --> 01:30:22,200 Hang on a minute. 1225 01:30:32,000 --> 01:30:38,680 -- MUSIC: The Fields of Athenry 1226 01:30:38,720 --> 01:30:41,080 I like this one. -- Me, too. 1227 01:30:43,480 --> 01:30:48,280 -- This is Sarah's song. --Yeah, I know. -- Yeah. 1228 01:30:48,320 --> 01:30:49,960 Yeah, you're a blue, though. 1229 01:30:50,000 --> 01:30:54,800 You're Everton. You're Everton. --Nah! -- Yes, blue nose. "Meh!" 1230 01:30:54,840 --> 01:30:56,640 You're a blue nose. 1231 01:30:56,680 --> 01:30:59,400 You are a blue nose. --Yeah, I am. -- Yeah. 1232 01:31:00,720 --> 01:31:02,160 -- And what? How did you know that? 1233 01:31:02,200 --> 01:31:04,280 How did you know that? --Because I can smell it. 1234 01:31:08,080 --> 01:31:10,200 -- I thought I had you. -- No, you didn't. 1235 01:31:11,720 --> 01:31:13,200 Hasn't put me off you, though. 1236 01:31:17,080 --> 01:31:18,200 I love you, actually. 1237 01:31:25,640 --> 01:31:26,800 -- I love you, too. 1238 01:31:29,760 --> 01:31:33,880 -- # Our love was on the wing 1239 01:31:33,920 --> 01:31:38,080 # We had dreams and songs to sing 1240 01:31:38,120 --> 01:31:44,320 # It's so lonely round the fields of Athenry 1241 01:31:46,640 --> 01:31:50,880 # By a lonely prison wall 1242 01:31:50,920 --> 01:31:56,200 # I heard a young man calling... # 1243 01:31:56,240 --> 01:31:58,920 -- Shit. Tony, go inside. 1244 01:31:58,960 --> 01:32:00,920 -- Why? -- Go inside. 1245 01:32:00,960 --> 01:32:03,800 Look, can you just...? Just wait for one minute. 1246 01:32:05,680 --> 01:32:09,760 -- Come on now, love. Come here. -- No! No! No, you don't. No, you don't. 1247 01:32:09,800 --> 01:32:12,200 -- Where are you taking her? -- You're going to come with me for a minute. 1248 01:32:12,240 --> 01:32:14,160 -- I don't want to go with you. I want to go with Sarah. 1249 01:32:14,200 --> 01:32:16,880 -- You do not have to say anything. --Tony! -- Sarah! 1250 01:32:20,320 --> 01:32:21,800 -- Tony! 1251 01:32:24,000 --> 01:32:26,680 -- Harm your defence if you do not mention when questioned something 1252 01:32:26,720 --> 01:32:30,680 you later rely on in court. Anything you do say may be given in evidence. 1253 01:32:30,720 --> 01:32:32,760 Do you understand me? -- Please don't take him back there. 1254 01:32:32,800 --> 01:32:36,640 You don't understand. -- Sarah, you're in enough trouble as it is, love. -- Please. 1255 01:32:36,680 --> 01:32:38,120 Tony! 1256 01:32:38,160 --> 01:32:40,200 Tony, are you OK? 1257 01:32:40,240 --> 01:32:42,200 Come here, mate! 1258 01:32:42,240 --> 01:32:45,040 -- Calm down, love. -- Calm down. --Come on, Sarah. 1259 01:32:45,080 --> 01:32:48,120 -- Calm down! Leave him alone. 1260 01:32:57,280 --> 01:32:59,400 -- MUFFLED: Sarah. No, I'm going with Sarah. 1261 01:33:57,360 --> 01:33:59,160 SHE SNIFFS 1262 01:33:59,200 --> 01:34:01,400 -- Was it me dad who told you? 1263 01:34:01,440 --> 01:34:04,840 -- No, some walkers saw you. Do-gooders, you know. 1264 01:34:06,240 --> 01:34:09,440 -- Do-gooders. -- Well, they did good. Caught you. 1265 01:34:14,080 --> 01:34:19,760 -- I need your help. Listen to me. He's done 12 days. He's nearly safe. -- No. 1266 01:34:21,000 --> 01:34:24,040 -- No, I quarantined him, I did. -- No. 1267 01:34:24,080 --> 01:34:27,520 -- Just radio in and tell them not to take him back there. 1268 01:34:27,560 --> 01:34:29,160 Take him somewhere else, please. 1269 01:34:29,200 --> 01:34:32,480 Please! -- Are you listening to me? Are you listening to me? 1270 01:34:34,000 --> 01:34:36,200 -- Please. -- It's not my department, love. 1271 01:34:39,160 --> 01:34:43,480 -- No. No. No, it never is, is it? Eh? 1272 01:34:44,880 --> 01:34:49,080 No, never... Never is. Never is. It's always someone else. 1273 01:34:51,880 --> 01:34:53,680 It's the way this country works now. 1274 01:34:55,320 --> 01:34:57,840 You know, keep our eyes down to the rest of it. 1275 01:34:59,320 --> 01:35:03,760 You know, cos if we see people queueing up for food banks 1276 01:35:03,800 --> 01:35:06,920 and if we see people lying... Lying on the streets, 1277 01:35:06,960 --> 01:35:11,320 if we see disabled people being left to die, we'll feel sorry. 1278 01:35:14,680 --> 01:35:17,200 We can't cope. We can't cope with Tory. Not us. 1279 01:35:18,680 --> 01:35:23,560 Not any more. Underlying health conditions. What's in them? 1280 01:35:26,040 --> 01:35:28,880 When did our lives stop being worth the same, eh? 1281 01:35:28,920 --> 01:35:30,280 Eh?! 1282 01:35:34,600 --> 01:35:35,760 -- Come on, Tony. 1283 01:35:40,800 --> 01:35:41,840 -- Come on, mate. 1284 01:35:45,040 --> 01:35:47,120 Welcome home. 1285 01:35:47,160 --> 01:35:48,960 -- Where's Sarah? 1286 01:35:49,000 --> 01:35:50,800 -- You don't need to worry about her right now. 1287 01:35:55,400 --> 01:35:57,600 Come on. Let's just get you in. Have a nice cup of tea. 1288 01:37:11,200 --> 01:37:14,640 -- Subtitles by Red Bee Media 96247

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