All language subtitles for 911.One.Day.In.America.S01E01.1080p.HULU.WEB-DL.DDP5.1.H.264-WELP.en

Alright, come on down this way.

Paul?

Yeah, let's get out
the way we came in!

Come on.

Come on back, everybody down.

Durrell?

Yeah, right here.

Are you ready for this?

Go out the way we came in!

Right here!

Yeah. We got it.

Watch out!

That's the way outta here.

Got a light?

No, no. Come here.

We gotta get everybody out!

Let's go! Let's go!

Let's get some lights.

Let's go. Don't panic.

Many people ask me, "What
was it like that day?"

Command post, tower one.

All units, evacuate
the building.

Command post to all units.

MAN Command post to all units.

And I think what
they're asking is,

"What was it like to
be part of history?"

And then I tell them my story.

And I tell them that there was
signs of devastation everywhere.

But there were
also signs of hope.

And at this extraordinary
time in history,

those little moments
of caring for another

were the difference
between life and death.

SIMPSON It's two minutes
before the top of the hour.

AP Network News,

good morning, I'm Ross Simpson.

Air Jordan is apparently
ready for take-off.

Former NBA superstar,
Michael Jordan,

is on his way back to the NBA.

President Bush is going
to get an ear full from.

Republican members of
Congress when he hosts

the annual congressional barbecue
tonight at the White House.

The President visits a school today
to tout his education proposals before

heading back to Washington.

Barbara Bush travels
to Capitol Hill...

I woke up at 6:00 to
the ringing of a phone,

the meeting that I was supposed to
attend was moved from The Marriott,

mid-town, to The
Marriott at World Trade.

Watch your step please.

Thank you. Good
morning. Good morning.

Morning. Thank you.

Watch your step, please.

This meeting was very important

and I shared a lot of
the details with Ruth,

my sister and she said,

"Ron, you know, stand out."

And I said,

"Look I have a new
suit and a nice,

bright yellow tie."

And Ruth thought
that was perfect for

this, this meeting.

And taking the ferry
across in the morning,

walking through
where the boats are,

there was a man with a glass
of champagne, you know,

cheering people and
he passed a comment

that I had a good suit on.

You know he said,
"That's a good suit."

So I felt very confident
that things looked good,

not a cloud in the sky.

Let's get this
meeting over with.

I worked at the hotel that
was between the two towers and

I was a production chef.

The Greenhouse
Restaurant at the back of

the hotel was all glass,

so when you'd look up
you had the two towers

going up and when you looked out

you had the courtyard.

And the first time I saw 'em I
was going in for an interview.

It was like love at first sight.

They're massive.

And they go literally
into the sky.

And I remember
thinking to myself,

"This is where I wanna be."

MAN At all.

MAN Two alpha.

Please notify caught
at the response, 10-4.

I was a Battalion Chief
in the First Battalion.

And my responsibility was
for the tip of Manhattan.

I'm the first one in my
family to be a firefighter.

My, my father was a letter
carrier in the Post Office and

after I became a firefighter,

uh, a number of years later my,

my brother joined the
Fire Department too.

Kevin was three, three years younger
than me so there was always this

looking up to the older brother.

You, you know sibling um, I'm
following in your footsteps and uh,

and every now and then
I'll, I'll do you.

Battalion Chief was
just a great rank.

It allowed me to step back a little bit
and yet at the same time to be connected

to our firefighters.

S-5 Fox, it's pretty full.

I don't think it goes into.

These babies are all locked up.

We have to start forcing things.

And that morning I had 20 years and
six days in the Fire Department.

In other words I could've retired six
days earlier cause I had my 20 years in,

but I was enjoying being in
the Fire Department so much

that I didn't even
think about retiring.

All there was, was just a
connection, a bunch of connections.

Alright.

And then we get a
call for a gas leak

on the corner of Church
Street and Lisbernard.

MAN Two alpha, two alpha.

The gas leak's right here,
right along side this.

The case line's, looks
like a six inch gas main.

That day I was working as
the aide to Chief Pfeifer.

And that was a position
that I had only done,

like, once or twice.

PFEIFER John, we have uh,

several manhole covers
that have blown.

Being a Battalion Aide
is a very important job,

but I was always the truck guy.

I loved being in the truck cause
you get to break down doors,

break windows.

It was like being a big kid.

Listen, we were never looking forward
to people's houses burning down,

that wasn't it.

But you did look forward
to going to fires,

you know, it was your job,
it's what you were paid to do.

And, and, the, the feeling
you got was very intense

and while it was going on,

definitely, I've been in
a lot of scary situations.

But when it was done, you
couldn't wait for the next one.

They wanna know who's
been stabbed, who,

and I don't know but
Karen said he got stabbed.

Can anybody get
up to the cockpit?

Can anybody get
up to the cockpit?

When I got to The
Marriott I was early.

I mounted the steps that
led up to the hotel.

People were generally just fussing
about, walking about and uh,

just preparing for their day.

First thing I wanted to
do was go to the bathroom,

check my hair, check my tie,

make sure I looked
good for this meeting.

So when I came back out,
I still had time to spare.

I walked around the lobby
of the World Trade Center.

Always in awe of the
tree of life windows.

And then I walked back and
sat down in the hotel lobby.

I go into work,

it was already
open for breakfast.

A very, great busy day cause we
had, like, two parties that day.

Hey, we got pepper mill, please?

So I cooked all the pasta and the
sauces for the banquet parties

and I was stacking it.

I'm in the walk-in
refrigerator, doors close.

I guess it's like,
like a sealant.

Like, you really can't hear
what's going on outside.

There could be people right
outside the refrigerator talking,

I can't hear a thing.

Gas leak right here.

Holy (bleep)!

Holy (bleep)!

Go to World Trade Center.

MAN The World Trade Center,
tower number one is on fire.

All around the side of the building
there was just a huge explosion.

That's something big,

it looks like an
American Airline.

That looked like
a direct attack.

Looked like what?

MAN World trade
center for two 60.

Send every available ambulance,

everything you've got to
the World Trade Center, now.

Oh, my God!

We have a number
of floors on fire,

it looked like the plane was
beaming towards the building.

Transmit a third alarm,
gonna have the staging area.

Right.

West Street.

I have the third alarm
side of me, it's that area,

second alongside to the
left of the building.

I remember sitting in the
car with sirens blaring,

air-horns from the
engines and the trucks

and lights on.

I remember saying to myself,

"Let me slow down my thinking."

Realizing I was going
to the largest fire of

my life and initially I
was gonna be in command.

As we pull onto the West Side
highway and I look up it,

it was overwhelming.

That went clear
through the building.

I could see that the whole,

the, the plane went directly
through the building

and I see that there's
gaping holes in tower one.

So the, the ride seemed
like an eternity, you know.

My mind was racing.

It was an extremely
frightening feeling.

It, it really was.

We pulled up right in
front of the North Tower

and there was a lot
of broken glass.

Did you get that notice there?

No. Just hold that door.

I got out of the car,

I put on my gear and I
walked into the lobby.

And as I walked in I saw two
people to my right, badly burnt.

The plane hit the top of the
building, looked like 78th floor.

My instinct was to help them
but I knew that wasn't my job.

My job was to take command

and I knew we had firefighters
who would come in and, and

take care of them.

As we walked in we found out that
all the jet fuel went down the

elevator shafts and blew
out the whole lobby.

So anybody standing in the
path of that blast was dead.

You know, I, maybe 20, 30
people I just seen, you know,

basically burnt to
death on the floor.

It was pretty horrific.

MAN Yeah.

Scott?

Look at it, straight
into the building.

Oh, my God!

I, I don't know. There
were two explosions.

I saw a plane in there.

A plane and two explosions.

Both at once.

I don't know how he could
fly so damn low, man.

I don't know, I don't want
that to be a suicide plane.

People were running around and
I could start to smell kerosene

from the hotel lobby.

So I walked over to the
revolving doors and I looked out.

I couldn't figure out
what was happening.

And I saw this woman coming through
the haze with her hands out.

And I, I just couldn't figure
out for the life of me,

like, what was wrong with her.

And as I went closer to her

and as she walked to me I
could see that she was badly

burnt and I could see that
she was still smoldering.

So I, I brought her into the lobby
and I sat her down by the wall.

She said she
couldn't see and uh,

that there was a ball of
flame and her eyes were burnt,

like pretty much burnt shut.

So after, after a
minute or two um,

after I could get her
calmed down a little bit

I asked her her name.

She said her name was Jennieann Maffeo
and she said she was on her way to work.

And then she said,

"Holy Jesus, Mother of
God, don't let me die."

She said, "Help me. Don't
let me die. Help me."

Chief!

We haven't found
an elevator yet.

You don't have an elevator yet?

Did you get that?

Any of the elevators working?

We haven't found
one that's working.

Captain Tardio
came back to me and

said he couldn't find an
elevator that was working.

So that meant that
firefighters had to climb

and to the top would
be 110 stories.

Elevators, we got none.

Where are you going?
Nothing running.

No.

Find out, see if
you can get freight,

anything going up.

Use something.

Jimmy! Jimmy!

And as firefighters came
in they came in quietly.

There was noise from
the equipment we carry,

but they didn't say a lot.

They were thinking
about what lied ahead.

And they thought about
how they would handle it

and I can remember
one lieutenant

coming up to me uh,
lieutenant from engine 33,

not saying a word and
we looked at each other

wondering if each of
us was gonna be okay.

And then I told that lieutenant,

as I told many other
officers that came in.

I said, "Take your firefighters,

go upstairs, as you go
up evacuate the building

and then go up to the 70th
floor where you'll regroup

so we could rescue
those that are trapped."

The lieutenant turned around,

took his firefighters and
as he turned around and

started to go upstairs that was the
last time I saw my brother, Kevin.

We had a long way to go.

But when I was 18 I
joined the Marine Corps

and I remember in Boot Camp,
the, run back in my head a

jingle that we used to, to
say when we were marching.

"One, two, three, four,
I love the Marine Corps."

And that's what I, that popped in my
head when I was climbing the stairs,

that old jingle from the
Marine Corps in Boot Camp.

It, it just came right back.

It was amazing cause I hadn't
thought about that, in like...

In over 30 years and then it just
all came back to me and you know,

and it helped me get through.

It helped me climb those stairs.

The stairways are
relatively narrow

but everybody handled
themselves very well.

Nobody panicked.

People were thanking us,

"Thanks for doing a great job."

And I just said to the guys,

"This is gonna be a tough day.

But we're gonna get through it."

A plane's hit the
World Trade Center.

Something happened at the World
Trade Center and it's not good.

Mike and I are here, yeah,
we're both standing here,

we're looking right at it.

It's believable.

So, you trying to call?

Mike, Mike, there's
three floors down.

Hey, hey. See it falling.

Right, I love you, bye.

I uh, we uh, I got somebody
up here we're fine.

Right, bye.

Mike, let's go check
it out, come on.

This stuff is gonna fall,
let's get out of here.

Mike, you're gonna get killed.

Mike, you're gonna get killed!

Mike! Mike!

REPORTER Traveling on
the ground in the area of

the World Trade Center and
he heard an explosion and...

As we look at live pictures
of the World Trade Center.

An airplane crashing into the
side of the World Trade Center.

This happening, as
far as I can tell...

It's a plane, it's
crashed into it.

A plane crashed into it?
I wonder who did that?

I'm in the walk-in refrigerator
for a good 15 minutes.

The door's closed and when I
come out of the refrigerator

there's nobody there.

There's no kitchen staff,

there's no waiters,
there's just nobody there

and I'm like, "Where's
everybody at?"

You know, "Where's
everybody at?"

I look at into the chef's office
and I notice the ceiling is cracked,

there's a crack in the wall,

there's a little bit of water
coming down and then a guest

comes in from the restaurant
and I go to tell him, like,

"You can't be here."

You know, "You
gotta go back out."

But I already notice he had
a crazed look in his eye.

And then he's like,
"Just go look.

Just go look."

As I'm pushing the door open there's
something caught in the door.

But I'm looking at it thinking,
it's like a dead animal.

So I'm like, "What is this?"

You know, "What is this
dead animal doing here?"

And I look closely
and it's an arm.

And then I get ready to
go back in and he said,

"No, no, no, no. Go
outside and look."

As I look around the courtyard
there's nobody there.

And I saw burning pieces
of metal everywhere.

I saw pieces of luggage.

I had no idea where
they came from.

I look around the corner,

and there's, there's,

there's bodies everywhere.

As, as far as I can see.

It's like just broken up bodies,

like that's all I can see.

Maybe 100 bodies broken
up into little pieces.

Just arms and legs and heads and
everything and like um, so like

right away I'm freaking out.

And then um, some,

a body comes falling out of the
sky and lands right in front of me.

Just boom!

Like loud and just like breaks up
when it hits the ground and then,

like a friend of mine,

Abdul, like I don't even
know where he came from.

He's like, "Did
you see that Kevin?

Did you see that?"

And it's like,
"Yeah, I saw that."

So now we're trying to
figure out how to get out.

He was saying, and
probably correctly so,

"Never get on the elevator."

And I remember
thinking to myself,

"It's only two stories,

I would be downstairs
before you know it."

And I remember pressing a
button thinking to myself,

"If the door opens up
I'm getting on it."

I pressed the button,
the door opens up.

I look at it.

"Abdul" I says, "Come on,
you coming, you coming."

And he says "No."

And he goes the other way and I get on
the elevator and he never made it out.

FARADAY You're listening to
live continuous coverage of a

plane crash into the.

World Trade Center this morning.

This is 1010 Wins WINS New
York, I'm James Faraday.

For more on the story, 1010
Wins News man, Lee Harris.

HARRIS Good morning and it
is not a good morning in.

New York City.

A major disaster.

A plane crash into the
World Trade Center.

We're on the line with 1010 Wins
account executive, John Fleisher,

a witness to terrible
unfolding scene.

John could you maybe just recap for those
just joining us on what happened and.

When I was on the floor with Jennieann
I held her hand and I yelled,

you know, numerous
times for EMS,

for Emergency
Services, for help.

Nobody was coming.

People were just running by,

one after another, and,
and I, I got concerned.

So I ran into the bathroom,

pulled a clean plastic
bag and I filled it with

water and patted
Jennieann down with it.

And I could see that Jennieann's
clothes were fused into her skin.

And

when we were on the floor and when
there was no emergency services,

help or aid coming,

um, Jennieann was getting more and more
concerned that she was going to die.

She said, "Sacred heart
of Jesus, save me.

I don't want to die."

And I said, 'Are you Catholic?'

She said she was.

So I said to her, 'Let's
say the Lord's Prayer.'

Our Father, who art in heaven,

hallowed be thy name.

Thy kingdom come.

Thy will be done on
Earth as it is in heaven.

Give us this day
our daily bread,

and forgive us our trespasses

as we forgive those who
trespass against us.

And lead us not into temptation,

but deliver us from evil.

REPORTER Wednesday's time, 9:02.

We have been talking
to John Fleischer,

account executive at 1010.

Right now, we're gonna
switch over to Kye Kendall.

He saw the whole
thing transpire.

REPORTER 2 From his vantage
point on 14th Street, and, again,

we're talking about a
plane crash into the.

World Trade Center.

Kye, what did you see
and what can you see now?

KENDALL Well, I saw the
plane come from overhead...

Oh, no, no no!

KENDALL A woman from
the other building.

Please don't go over there!

What did he say?

Let's go, let's
get the outta here!

Get the outta here.

Oh, look at those people!

Look!

Oh, no stopping.

God damn!

REPORTER And what you
are seeing is both towers

of the World Trade
Center on fire.

A second plane the size of a passenger
jet flying into the second tower of

the World Trade Center.

And this is a horrible tragedy
unfolding in New York City on this,

well, I wanna say
bright, sunny morning.

Joan, obviously the
situation has been growing

worse as you've
been watching it.

How much worse does it
appear to be than initially?

Stay together.

Alright.

Stay together. Let us
know what's going on.

A second plane
just hit (bleep)...

The other tower,
the other tower.

We knew at that moment that our
problem just doubled in size.

So, at that point we met
in a football huddle.

And the Deputy Chief
of the Division,

Chief Pete Hayden,
gave us an order.

Half of us would stay
in the North Tower,

the other half will
proceed to the South Tower.

Pete, want me to head
up this operation?

Then it was my turn.

It's my turn to go stand
in front of Chief Hayden.

Our orders were to go upstairs
in the North Tower for

search and rescue.

And one of the firemen
from Rescue One looked up.

He said, "We may not
live through today."

And we stopped, and we
thought about what he said.

I said, 'You're
right. We may not.'

And we stopped and we took the time
to shake each other's hands and

wish each other good luck,

and, "It's great knowing you."

And, "Hope I see you later."

Out of all those guys
I was surrounded by,

I'm the only one that's
alive. They all died.

So, I walked over to where
my guys were standing by,

the guys from ladder 6.

And I say to 'em,

"It's alright, guys.
Here's the deal.

It's a raw deal, but this
is what we have to do."

"We have to go upstairs for search
and rescue in this building."

And, uh, the last
thing I told 'em was,

"They're trying
to kill us, boys.

Let's go."

Is this guy hooked up?

Yeah.

Command Post to battalion seven.

Command Post to battalion seven.

The repeater radio system got

knocked out when
the first plane hit.

So, Chief Pfeifer's having a horrible
time trying to get in touch with anybody

on the upper floors.

Not gonna not use your radio,
turn, there's a little knob.

Turn it and just
remove the radio.

I'm gonna take it off a second.

And that's when he
sent me back out to see

if I could grab the
repeater radios.

When I stepped
outta the building,

it was absolute
chaos at this time.

People trying to go out,
firemen trying to come in.

And I look up,

and there were hundreds of people
hanging on to the building.

That's one o' the things that
sticks with me every day.

Where? It's possible there is.

Look, look, look, another man.

Oh, God Almighty!

Oh, God Almighty!
Oh, God! Jesus!

I can't imagine

being in those people's shoes,

having to make the choice of
either burning to death or,

I mean, jumping, and
knowing you're dying.

Horrible.

That's absolutely horrible.

Poor people.

Oh my God! Oh!

When we heard the
crashing sound,

it was something that
we never heard before.

We're gonna cancel out.

Get the repeater on.

Put your radio to Channel Two.

Ooh, but we knew
exactly what it was,

every time it happened.

Another life being lost.

And it would rattle us
for a couple seconds.

But it was almost
motivating us to push even

further to get to the
people that were trapped.

And I grabbed the PA system
and made an announcement,

to "Wait, if you
can. We're coming."

MAN I may just come
over to the Hudson,

the Hudson River K.

At the Hudson River.

Understood.

WOMAN Standby on 106th floor,
this floor is crumbling.

People are trapped
at that location.

In 1993, we were able to
rescue people off the roof,

so, having experienced
this somewhat before,

we kinda thought
that was gonna be the

same game plan.

And I had so much confidence
in the skill of this pilot

flying this helicopter,

that I was, like, "If
there's somebody there,

we're gonna be able
to get them off."

But as we're approaching, you
could start to see the size and

scope o' this.

MAN Just standby.

Just standby one, we get...

The first thing we did was
survey the rooftops of both the.

North and the South Tower.

MAN Command Post on here?

Command Post?

The South Tower,

the amount of smoke that was
billowing up and coming over the roof,

just it was, it was outta play.

WOMAN People are
hanging from the windows

about five feet from the top.

There's at least 50
people hanging on.

We proceeded over
to the North Tower,

and there was an opening
by the northwest corner.

KENNEDY We're
taking a look at the

northwest corner of
the north building.

I could make out the
little pebbles on the roof.

I could see the individual
pebbles, that's how close we were.

KENNEDY They're all hanging
on the side of the building

on the Church Street side.

We continued
circling the towers.

If we coulda saw somebody
there, we woulda made a try,

but there was nobody up there.

My heart just sunk
into my stomach,

and I'm looking out the
window of the helicopter,

and I'm seeing people.

I'm seeing mothers,
I'm seeing fathers,

I'm seeing brothers,
I'm seeing sisters,

literally standing on the
damaged portion of the building,

what looked like white napkins,
handkerchiefs, tablecloths,

and they were waving them to let
us know we need to assist them.

"We need assistance.
Can you help us?"

And there were so many,

and there's nothing you can do,

but you're witnessing
it, you're watching it.

And I was reading those facial
expressions and those look in the eyes.

And I'm sure they were
looking back at us and

they maybe were reading our facial
expressions that it was bad.

It was very bad.

There was nothing
he could do for us.

I think we actually waved
to him and that was it,

and then they flew away.

So, I told everybody
to call their families.

I called John, my fiancé.

My voice shook.

And John, asked me what
was going on, and I said,

"John, we're on the 89th floor."

We're trapped here.

The door to the stairwell is
jammed shut and we can't get out,

and I don't know
when it'll get fixed.

I don't know what will happen.

"But we are trapped
on the 89th floor."

I think at that time,

when we were making
our phone calls,

there were probably a lot
of people throughout the.

World Trade Center making
similar phone calls,

calling friends,
family, loved ones,

and communicating probably

fear, anxiety and love.

I think all of those emotions were just
running rampant throughout everybody.

REPORTER The FBI is
looking at reports that

there was a plane hijacking
before the crashes,

and while we don't have any
reports of casualties at this time,

looking at the scene,

the gaping holes in both towers,

the smoke and the flames,

it is reasonable to assume that
there has been massive loss of life

in New York City this morning.

And this makes the World Trade Center
bombing of about nine years ago look

like a relatively
minor incident.

After the second plane hit,

a rumble came through the lobby.

I can remember standing
up in shock wondering,

"What the hell is that?"

I knelt down beside
Jennieann again,

and I said to her, you know,

"We should try and get
outta here if we can."

And, around the same time,
pieces of ceiling were falling,

and the vapor was
getting thicker.

You know, you could,
you could see a haze,

a grey haze with the kerosene
smell was developing more,

and people were just
panicking and running.

And somebody said help was on the
way, but we had to walk for the help.

The help was on the opposite
side of the highway.

And as I entered
the street, um, a,

a fireman approached me,

with a white helmet.

I always remember him.

And he just said,

"Jesus," he said,

"For sake get outta
here as fast you can.

Run!"

And so I asked Jennieann
if she could run,

and she said she could,

and so our group ran across
the West Side Highway.

ANCHOR Give the locations
that saw the second plane,

that I guess is a
vantage point issue...

While they were packing
Jennieann into the ambulance,

I leaned over and said to her,

"You're gonna make it.

You gotta make it now."

REPORTER As you see
is down on Broadway.

Randy, what is
your vantage point?

What can you see from there?

RANDY We are at 52
Broadway on the 17th floor.

As I look out, I see smoke
pouring out of the...

All I knew was I'd been
through something horrific,

and all I wanted to
do was just go home,

have a shower, go back to life.

And it was probably 20
minutes when the phone rang,

and it was my sister's
husband, David.

David McCourt.

David asked me if I
knew where Ruth was.

Ruth was a little bit over a
year-and-a-half younger than me.

We were very close.

Juliana was Ruth's daughter,

the most loveliest
child you could imagine.

And David caught me by surprise.

I'm, like, "David, like, why
don't you know where she is?"

ANCHOR Watch the second
plane hit the building,

we'll watch it enter on
the right portion of the...

And he said,

"Ron, they were
going to California."

They were on the plane
that left Boston,

"United 175."

I think I got...

I think I got down on
my knees and I cried,

and I couldn't believe,
like, that, you know?

I was literally saying the
Lord's Prayer with this woman

on the ground of the
World Trade Center,

you know, when my
sister's plane hit.

One of the most special
people were killed.

This was my world, never
to be the same again.

The smoke was so thick,

it was hard to see.

But I was trying not to think
too much about the fear.

So, I would go out
and check the door,

and it was always jammed.

And then the one
time I did go out,

there was a sudden
pounding on the door.

And I saw these two white
hands coming through.

And then the door opened,
and the smoke went out,

and there were two men
standing there in helmets,

with flashlights and an axe.

They had come to rescue us.

They told us to get out,
go downstairs and run.

And they went up to
rescue more people,

and I also learned that
they did not survive.

They were such
good, brave souls.

I do call them "angels,"

because I think that they were,

and they were doing
everything they could

that day to make sure that
people got out of the tower,

and, as I said,

they went up when they should
have gone down to save themselves,

but they didn't.

They went up, and put
themselves back in harm's way,

just to save other people,

so I do think they were angels.

They were true heroes.

Every firefighter and
every first responder

knew this was dangerous.

They saw the smoke

and the flames coming from
the top of the building,

but they also knew that people were
in their greatest moment of need.

And they made a
personal decision

to go into the building
to rescue lives.

But in the lobby
of the North Tower,

we had our Fire
Department Chaplain,

Father Mychal Judge, and I
could see his lips moving.

Because he was praying.

It was almost like there's
something bad about to happen.

You, two. And two and two, one.

This is as close as we can get to
the base of the World Trade Center.

You can see the
firemen assembled here,

the police officers, FBI Agents,

and you can see the two towers.

A huge explosion now
raining debris on all of us.

Every cell in my body said,

"Get out of here."

And he's telling me
to cut his leg off.

Put it over your
face. Oh my God!

Nobody is coming to save us.

We have to get out of
this building on our own.

There is still one more
aircraft somewhere that is...

I took the phone and
I heard Mark's voice.

He said, "Mom, I just
wanna tell you I love you.

There are three guys on board
who've taken over the plane,

and they say they have a bomb.

You believe me don't you, Mom?"

He was on the radio,

he was talking to
me, and he said,

"I'm coming for you,
brother. I'm coming for you."