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1
00:00:03,560 --> 00:00:06,916
It was the most photographed
and videotaped day in history.
2
00:00:07,920 --> 00:00:11,914
Two of the world's tallest buildings
destroyed by hijacked planes.
3
00:00:14,720 --> 00:00:18,490
The next day, newspapers
published photos of the horror.
4
00:00:18,520 --> 00:00:23,610
But there were some images so awful
they provoked rage across the world.
5
00:00:23,640 --> 00:00:25,690
These were the pictures
of people falling.
6
00:00:25,720 --> 00:00:30,650
One photo of a falling man was
the most controversial of them all.
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00:00:30,680 --> 00:00:35,038
It was branded distasteful,
exploitative, voyeuristic.
8
00:00:36,040 --> 00:00:37,758
It was never seen again.
9
00:00:40,480 --> 00:00:42,690
The images that came to symbolise the day
10
00:00:42,720 --> 00:00:45,951
were those of the heroic rescuers
working in the rubble.
11
00:00:49,680 --> 00:00:52,810
But some argued that
the picture of the falling man
12
00:00:52,840 --> 00:00:54,490
needed to be confronted.
13
00:00:54,520 --> 00:00:56,730
It not only acknowledged the story
14
00:00:56,760 --> 00:00:58,930
of the people who
had been forced to jump,
15
00:00:58,960 --> 00:01:02,794
it alone gave a true sense
of the horror of that day.
16
00:01:04,200 --> 00:01:06,210
The quest to identify one man
17
00:01:06,240 --> 00:01:09,890
became a quest to give
name and voice to that horror,
18
00:01:09,920 --> 00:01:15,711
a journey to help America learn
and recover from its darkest day.
19
00:01:19,240 --> 00:01:21,610
The Port Authority of New York & New Jersey
20
00:01:21,640 --> 00:01:24,570
welcomes you to the observation deck
of the World Trade Center.
21
00:01:24,600 --> 00:01:28,770
You are travelling in an
Otis Elevator at a speed of 20mph.
22
00:01:28,800 --> 00:01:30,810
When they were completed in 1971,
23
00:01:30,840 --> 00:01:33,890
they were the two highest buildings
in the world,
24
00:01:33,920 --> 00:01:37,117
standing 110 storeys high.
25
00:01:38,120 --> 00:01:41,970
The World Trade Center
was a beehive of human activity.
26
00:01:42,000 --> 00:01:45,914
Up to a quarter of a million people
walked through its doors every day -
27
00:01:46,920 --> 00:01:51,970
bond traders, executives,
waiters, dish washers,
28
00:01:52,000 --> 00:01:56,370
tourists, cleaners, IT specialists,
29
00:01:56,400 --> 00:01:59,570
insurance salesmen,
maintenance men...
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00:01:59,600 --> 00:02:01,450
Ladies and gentlemen,
welcome to the greatest bar
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00:02:01,480 --> 00:02:04,810
here, located at Windows on the
World, in the World Trade Center.
32
00:02:04,840 --> 00:02:06,930
My name is Ernie Scott.
33
00:02:06,960 --> 00:02:09,010
Please watch your step as you exit.
34
00:02:09,040 --> 00:02:12,850
It was the towers' height
that never ceased to amaze -
35
00:02:12,880 --> 00:02:16,970
standing an extraordinary
1,500ft above the ground.
36
00:02:17,000 --> 00:02:20,290
"Tuesday, September 11. I'm James Farraday.
37
00:02:20,320 --> 00:02:22,690
And here's what's happening.
Thousands of New Yorkers..."
38
00:02:22,720 --> 00:02:27,490
September 11, 2001
was just another ordinary day.
39
00:02:27,520 --> 00:02:30,690
"Lower humidity than recently -
the high 80 dropping to 60 tonight.
40
00:02:30,720 --> 00:02:33,570
Up to 78 with sunshine tomorrow,
76 Thursday."
41
00:02:33,600 --> 00:02:35,050
This is Steve Tory.
42
00:02:35,080 --> 00:02:36,530
It appears Michael Jordan
43
00:02:36,560 --> 00:02:38,570
will indeed be coming out
of retirement...
44
00:02:40,720 --> 00:02:42,472
8:46am.
45
00:02:44,600 --> 00:02:45,715
Flight 11.
46
00:02:48,320 --> 00:02:49,469
9/11.
47
00:02:52,720 --> 00:02:54,850
Certain phrases have become shorthand
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00:02:54,880 --> 00:02:58,410
for the worst attack
on American soil in history.
49
00:02:58,440 --> 00:03:00,556
Still around, guys. Still around.
50
00:03:02,680 --> 00:03:04,410
When it was all over,
51
00:03:04,440 --> 00:03:08,274
the world preferred to remember
the heroic images of the rescuers...
52
00:03:10,120 --> 00:03:13,556
...and how the American spirit
had prevailed.
53
00:03:20,920 --> 00:03:25,570
The impact cut a swathe
through floors 93 to 99,
54
00:03:25,600 --> 00:03:27,830
instantly killing hundreds.
55
00:03:31,440 --> 00:03:33,210
Almost immediately,
56
00:03:33,240 --> 00:03:36,410
broadcasters began
to transmit images across the world.
57
00:03:36,440 --> 00:03:39,090
Let's get this update
from 101OWINS correspondent...
58
00:03:39,120 --> 00:03:40,810
I'm looking at
the World Trade Center...
59
00:03:40,840 --> 00:03:45,010
Initially, most people could
only react to the breaking news.
60
00:03:45,040 --> 00:03:49,130
One of the world's tallest buildings
wounded by an errant aeroplane.
61
00:03:49,160 --> 00:03:52,050
I've now moved inside
a building. But all the buildings...
62
00:03:52,080 --> 00:03:55,770
But for anyone with a relative
inside or nearby,
63
00:03:55,800 --> 00:03:57,837
the immediate thought
was for their safety.
64
00:03:59,680 --> 00:04:03,250
I turned to my computer
and I typed, �Hey, are you there?�
65
00:04:03,280 --> 00:04:04,730
Meaning �are you at work?�
66
00:04:04,760 --> 00:04:06,410
He worked for Bloomberg LP, so...
67
00:04:06,440 --> 00:04:08,850
And I was gonna give him
a heads-up not to go downtown
68
00:04:08,880 --> 00:04:10,330
because of what had happened.
69
00:04:10,360 --> 00:04:14,410
So I get a response back that says,
70
00:04:14,440 --> 00:04:20,090
�Yes, I'm here.
I'm on the 106th floor.�
71
00:04:20,120 --> 00:04:22,111
�There's a lot of smoke.
I'm scared.�
72
00:04:23,680 --> 00:04:26,090
I just... I couldn't process
that information.
73
00:04:26,120 --> 00:04:28,330
I was like, �106th floor
of what building?�
74
00:04:28,360 --> 00:04:30,890
And that's what I turned around
and typed back to him.
75
00:04:30,920 --> 00:04:34,356
And he wrote back, �Windows on
the World, World Trade Center.�
76
00:04:38,720 --> 00:04:41,930
Peter Alderman was one of 170 people
77
00:04:41,960 --> 00:04:44,270
at Windows on the World restaurant
that morning.
78
00:04:46,680 --> 00:04:50,913
There were diners, chefs,
waiters, and kitchen staff.
79
00:04:53,720 --> 00:04:56,730
Michael Lomonaco -
the executive chef -
80
00:04:56,760 --> 00:04:58,370
would have been there too,
81
00:04:58,400 --> 00:05:02,598
but he was running late because
he had stopped at an optician's.
82
00:05:03,680 --> 00:05:05,130
How could that happen?
83
00:05:05,160 --> 00:05:10,410
How could a plane on this beautiful
crystal-clear blue-sky day,
84
00:05:10,440 --> 00:05:12,490
you know, run into the building?
85
00:05:12,520 --> 00:05:14,033
How could that happen?
86
00:05:17,520 --> 00:05:20,690
I started to take stock
of, you know, who's up there?
87
00:05:20,720 --> 00:05:22,518
What's happening at Windows?
88
00:05:26,360 --> 00:05:28,170
I tried to take a mental roll-call,
89
00:05:28,200 --> 00:05:31,750
to try to recall
who was there at that moment.
90
00:05:37,080 --> 00:05:42,530
I knew there was nothing that
I could do, but I couldn't leave.
91
00:05:42,560 --> 00:05:44,490
And all I could think about
92
00:05:44,520 --> 00:05:46,830
were my friends,
my colleagues, my co-workers.
93
00:05:48,480 --> 00:05:51,890
And trying... just desperately
94
00:05:51,920 --> 00:05:56,570
to pray that they could get out,
95
00:05:56,600 --> 00:06:00,610
that they could get to the fire exits,
get down those fire stairs.
96
00:06:04,800 --> 00:06:07,570
But for nearly 1,000 people
on the upper floors,
97
00:06:07,600 --> 00:06:09,450
there was no exit.
98
00:06:09,480 --> 00:06:11,770
They were trapped.
99
00:06:11,800 --> 00:06:15,050
The plane had sliced through
the elevator shafts.
100
00:06:15,080 --> 00:06:18,516
The emergency staircases
were impassable.
101
00:06:20,440 --> 00:06:24,330
The plane hit the north tower
in a very central way,
102
00:06:24,360 --> 00:06:30,130
resulting in the fuel from the wings
pouring into the building itself.
103
00:06:30,160 --> 00:06:33,850
The fuel and the fire that was
created in the instant that it hit
104
00:06:33,880 --> 00:06:37,690
spread so far that people
standing in the lobby were burned
105
00:06:37,720 --> 00:06:41,810
from the fireball that came out
of the elevator shaft.
106
00:06:41,840 --> 00:06:44,170
And you could see
the smoke coming out
107
00:06:44,200 --> 00:06:46,690
from all the way up
above Windows on the World
108
00:06:46,720 --> 00:06:48,677
within minutes of the impact.
109
00:06:51,560 --> 00:06:54,010
Those that could get out did.
110
00:06:54,040 --> 00:06:56,370
But for the others
above the crash site,
111
00:06:56,400 --> 00:06:59,810
the heat and thick smoke was already
making it difficult to breathe -
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00:06:59,840 --> 00:07:02,434
in some places impossible.
113
00:07:05,240 --> 00:07:07,010
But the watching world
114
00:07:07,040 --> 00:07:09,090
could only guess at
the terrible conditions inside.
115
00:07:09,120 --> 00:07:11,090
Only those in direct communication
116
00:07:11,120 --> 00:07:15,490
realised that the danger had spread
far beyond the crash site
117
00:07:15,520 --> 00:07:19,290
and that casualties might number
not into the tens,
118
00:07:19,320 --> 00:07:22,472
but into the hundreds,
even thousands.
119
00:07:26,160 --> 00:07:27,730
I was freaking out.
120
00:07:27,760 --> 00:07:32,250
I was crying and my boss came into
my office and he's like, you know,
121
00:07:32,280 --> 00:07:34,850
�It's OK. It's just a fire.
122
00:07:34,880 --> 00:07:36,930
They're gonna put it out
and you know he's OK."
123
00:07:36,960 --> 00:07:41,210
So I wrote back again to him
saying, �Can you get out?"
124
00:07:41,240 --> 00:07:43,690
And he wrote back,
�No. We are stuck."
125
00:07:51,080 --> 00:07:53,170
The people trapped
on the upper floors
126
00:07:53,200 --> 00:07:56,955
inundated the emergency services
with calls pleading for help.
127
00:08:01,080 --> 00:08:02,690
At the point of impact,
128
00:08:02,720 --> 00:08:06,610
temperatures were reaching
over 1,000 degrees centigrade.
129
00:08:06,640 --> 00:08:09,010
As the flames consumed
everything in sight,
130
00:08:09,040 --> 00:08:11,730
the smoke was becoming
increasingly toxic.
131
00:08:11,760 --> 00:08:16,850
In desperation, windows were broken
to let in fresh air.
132
00:08:16,880 --> 00:08:18,951
This only made things worse.
133
00:08:20,320 --> 00:08:24,951
For some people,
there was only one option left.
134
00:08:25,960 --> 00:08:27,598
Oh my God.
135
00:08:35,160 --> 00:08:38,630
Among the bystanders
was photographer Richard Drew.
136
00:08:40,280 --> 00:08:45,330
I was standing between a police
officer and a woman EMS worker.
137
00:08:45,360 --> 00:08:48,370
And all of a sudden,
the woman says, �Oh, look�,
138
00:08:48,400 --> 00:08:50,490
and she pointed up
and we both looked up...
139
00:08:50,520 --> 00:08:51,970
...all three of us looked up
140
00:08:52,000 --> 00:08:54,730
and the people started coming down
from the World Trade Center.
141
00:08:54,760 --> 00:08:56,530
Bodies were falling,
142
00:08:56,560 --> 00:08:59,770
so I instinctively picked up my
camera and started taking pictures.
143
00:08:59,800 --> 00:09:02,410
That's what I do.
It's like a carpenter, you know?
144
00:09:02,440 --> 00:09:05,490
He has a hammer, he builds a house.
I have a camera, I take pictures.
145
00:09:05,520 --> 00:09:07,650
Numerous people are jumping.
146
00:09:07,680 --> 00:09:10,130
Numerous people are jumping.
147
00:09:10,160 --> 00:09:12,650
You could hear the sound.
148
00:09:12,680 --> 00:09:16,010
They would fall to a certain point
and then I couldn't see them anymore
149
00:09:16,040 --> 00:09:18,290
'cause my view was obstructed
from where I was.
150
00:09:18,320 --> 00:09:20,410
But you could always hear them
hitting the ground
151
00:09:20,440 --> 00:09:22,317
like a sack of cement,
a big thud.
152
00:09:24,440 --> 00:09:26,750
Oh my God!
153
00:09:27,760 --> 00:09:29,730
Broadcasters were pulling back.
154
00:09:29,760 --> 00:09:32,570
They weren't showing
the people falling.
155
00:09:32,600 --> 00:09:34,210
They were reporting them.
156
00:09:34,240 --> 00:09:35,690
What did you see happen?
157
00:09:35,720 --> 00:09:38,010
People are jumping
out the windows over there.
158
00:09:38,040 --> 00:09:39,490
They're jumping out the windows -
159
00:09:39,520 --> 00:09:41,730
I guess because
they're trying to save themselves.
160
00:09:41,760 --> 00:09:43,353
I don't know.
161
00:09:44,560 --> 00:09:47,370
But pulling back didn't spare people
from the horror,
162
00:09:47,400 --> 00:09:50,210
because then
the unbelievable happened,
163
00:09:50,240 --> 00:09:53,471
something that made it clear that
the first plane wasn't an accident.
164
00:09:58,440 --> 00:10:02,290
When United Airlines flight 175
crashed into the south tower,
165
00:10:02,320 --> 00:10:04,490
millions saw it live.
166
00:10:04,520 --> 00:10:06,730
Oh my God!
167
00:10:06,760 --> 00:10:08,970
A second plane
crashed into number 2.
168
00:10:09,000 --> 00:10:11,330
And my brother's a photoj...
169
00:10:11,360 --> 00:10:12,930
You can't even see
down Broadway
170
00:10:12,960 --> 00:10:14,530
from the vantage point of City Hall.
171
00:10:14,560 --> 00:10:17,290
I've now moved inside a building,
but all the buildings along Broadway
172
00:10:17,320 --> 00:10:19,250
here at City Hall
are being evacuated.
173
00:10:19,280 --> 00:10:22,610
Now the thousand people
trapped in the north tower
174
00:10:22,640 --> 00:10:25,314
were joined by 600 in the south.
175
00:10:26,320 --> 00:10:29,610
One man, arriving at his office
across the river in New Jersey,
176
00:10:29,640 --> 00:10:32,130
however, was unaware
of the attacks
177
00:10:32,160 --> 00:10:35,232
and the awful predicament
his wife now found herself in.
178
00:10:36,840 --> 00:10:39,290
The phone rang
and it was my friend Bill.
179
00:10:39,320 --> 00:10:44,330
And he said, �Do you know what's
going on at the World Trade Center?"
180
00:10:44,360 --> 00:10:46,850
And I said, �No."
He knew Alayne worked there.
181
00:10:46,880 --> 00:10:48,490
We had been friends for many years.
182
00:10:48,520 --> 00:10:53,090
And he said, �Well, a plane
hit the north tower�,
183
00:10:53,120 --> 00:10:55,930
and I knew Alayne
worked in the south tower,
184
00:10:55,960 --> 00:10:59,690
so I said, �Well,
you know, that's horrible,
185
00:10:59,720 --> 00:11:02,280
but let me see
what I can find out.�
186
00:11:03,800 --> 00:11:07,810
My secretary came in and told me
that Alayne was on the phone.
187
00:11:07,840 --> 00:11:11,810
The first thing I said was,
�Well, thank God you're OK."
188
00:11:11,840 --> 00:11:14,690
And she said, �Well, not really."
189
00:11:14,720 --> 00:11:18,090
She told me that smoke
was coming into the room,
190
00:11:18,120 --> 00:11:20,210
was coming through the vents
191
00:11:20,240 --> 00:11:24,450
and that there had been
an explosion beneath them.
192
00:11:24,480 --> 00:11:26,676
She didn't know a plane hit.
193
00:11:29,320 --> 00:11:32,130
Alayne Gentul had seen
the north tower hit
194
00:11:32,160 --> 00:11:35,250
and had immediately began
helping her colleagues to evacuate.
195
00:11:38,080 --> 00:11:41,250
She was on the 97th floor
when the second plane struck
196
00:11:41,280 --> 00:11:43,999
and was now among those trapped.
197
00:11:47,520 --> 00:11:50,610
As she was speaking to me,
I could hear her voice,
198
00:11:50,640 --> 00:11:53,970
her breath was laboured.
199
00:11:54,000 --> 00:11:58,930
And, um... I remember saying,
200
00:11:58,960 --> 00:12:04,717
�Don't breathe so hard,
you know? Try to relax.�
201
00:12:07,520 --> 00:12:10,610
When I asked why
they didn't try to go down,
202
00:12:10,640 --> 00:12:13,130
she said it was
really hot out there.
203
00:12:13,160 --> 00:12:16,570
And she meant the area
204
00:12:16,600 --> 00:12:19,114
near where the elevators
and the stairwells were.
205
00:12:20,120 --> 00:12:22,130
I didn't understand that.
206
00:12:22,160 --> 00:12:25,410
But it was evident to me
just from her breathing
207
00:12:25,440 --> 00:12:28,956
that it was becoming
impossible to be there anymore.
208
00:12:33,760 --> 00:12:37,250
She said to me, �I'm scared.�
209
00:12:37,280 --> 00:12:40,570
She wasn't a person who got scared.
210
00:12:40,600 --> 00:12:44,010
And I said, �Honey, it'll
be alright, it'll be alright.
211
00:12:44,040 --> 00:12:46,236
You'll get down, you'll get down.�
212
00:12:48,280 --> 00:12:50,490
Alayne said
that she and her colleagues
213
00:12:50,520 --> 00:12:52,370
felt they only had one choice,
214
00:12:52,400 --> 00:12:56,010
to put wet clothes over their head
and to try to get out.
215
00:12:56,040 --> 00:13:00,450
She said to me
that she loved me
216
00:13:00,480 --> 00:13:02,770
and she said to tell the boys
that I love them.
217
00:13:02,800 --> 00:13:06,770
And I was... I was shocked
that she was saying this to me.
218
00:13:06,800 --> 00:13:09,570
I said, �Of course I will,
of course I will,
219
00:13:09,600 --> 00:13:11,250
but it's going to be alright.�
220
00:13:11,280 --> 00:13:13,850
And she said, �I love you",
and I said, �I love you,"
221
00:13:13,880 --> 00:13:16,290
and she said, �I love you",
and I said, �I love you",
222
00:13:16,320 --> 00:13:19,210
and then I said,
�Call me when you get down.�
223
00:13:19,240 --> 00:13:23,130
And when I hung up
the phone, I was...
224
00:13:26,000 --> 00:13:27,752
...I was horrified.
225
00:13:29,520 --> 00:13:31,970
Jack Gentul doesn't know
what happened next,
226
00:13:32,000 --> 00:13:34,389
but he knows where it all ended.
227
00:13:36,760 --> 00:13:40,151
I know that Alayne
was found on the street...
228
00:13:41,680 --> 00:13:45,116
...in front of the building
across from hers.
229
00:13:47,080 --> 00:13:51,690
So whether she jumped or fell,
230
00:13:51,720 --> 00:13:53,610
I don't know.
231
00:13:53,640 --> 00:13:58,490
I believe she was alive when it happened
because of that phone call.
232
00:13:58,520 --> 00:14:02,490
I hoped that she
had succumbed to the smoke,
233
00:14:02,520 --> 00:14:06,690
but... it doesn't seem likely.
234
00:14:06,720 --> 00:14:09,234
It's something I can't know.
235
00:14:17,680 --> 00:14:19,690
In some ways, it might just be
236
00:14:19,720 --> 00:14:22,210
the last element of control
that you have.
237
00:14:22,240 --> 00:14:26,330
Everything around you is happening
and you can't stop it,
238
00:14:26,360 --> 00:14:29,034
but this is something
that you can do.
239
00:14:30,600 --> 00:14:35,390
And to be out of the smoke and
the heat and to be out in the air...
240
00:14:39,240 --> 00:14:41,311
...it must've felt like flying.
241
00:14:53,840 --> 00:14:55,410
It's gonna fall.
242
00:14:55,440 --> 00:14:57,370
What's going on?
It's gonna explode!
243
00:14:57,400 --> 00:15:01,210
At 9:58, the south tower fell,
244
00:15:01,240 --> 00:15:05,330
extinguishing in an instant
the hopes of hundreds inside.
245
00:15:07,720 --> 00:15:10,394
The photographer Richard Drew
caught the moment.
246
00:15:13,160 --> 00:15:15,570
Oh, shit!
The World Trade just...
247
00:15:15,600 --> 00:15:17,318
0h, my God!
248
00:15:19,080 --> 00:15:21,071
The whole building collapsed!
249
00:15:25,120 --> 00:15:28,490
I think the camera
is sort of a filter for me
250
00:15:28,520 --> 00:15:32,450
between me
and what I'm photographing.
251
00:15:32,480 --> 00:15:35,090
And I'm only seeing
what's coming through my lens
252
00:15:35,120 --> 00:15:39,450
and that helps me sort of separate it,
I guess, psychologically.
253
00:15:39,480 --> 00:15:41,690
What Drew didn't realise
254
00:15:41,720 --> 00:15:45,210
was that he'd already captured
an image so shocking,
255
00:15:45,240 --> 00:15:48,170
so representative
of the horror of the day,
256
00:15:48,200 --> 00:15:54,037
that it would ignite controversy
and anger across the world.
257
00:16:00,240 --> 00:16:02,730
Nothing's taking off.
All the airports are closed down.
258
00:16:02,760 --> 00:16:04,370
The roads are closed down.
259
00:16:04,400 --> 00:16:06,290
The twin disaster
at the World Trade Center
260
00:16:06,320 --> 00:16:09,570
happening shortly before 9:00am,
then right around 9:00am
261
00:16:09,600 --> 00:16:11,610
and then, just a little while ago,
a third explosion
262
00:16:11,640 --> 00:16:14,130
which actually brought down
the south tower.
263
00:16:14,160 --> 00:16:17,810
1010WINS reporter Juliet Papa
is down around...
264
00:16:17,840 --> 00:16:21,250
More than an hour had passed
since the north tower had been hit.
265
00:16:21,280 --> 00:16:25,353
On the ground, people were
traumatised by what they were seeing.
266
00:16:27,160 --> 00:16:30,970
Not just the burning buildings,
but bodies falling.
267
00:16:31,000 --> 00:16:32,479
Oh my God!
268
00:16:33,560 --> 00:16:36,450
Some people had been blown out
by the initial explosions,
269
00:16:36,480 --> 00:16:38,730
some may have slipped,
270
00:16:38,760 --> 00:16:44,090
but it was clear that some were being
forced into an impossible decision.
271
00:16:49,080 --> 00:16:50,930
The fire continued to spread,
272
00:16:50,960 --> 00:16:54,210
burning up the furniture
and office papers
273
00:16:54,240 --> 00:16:57,050
and the combustible materials
throughout the buildings.
274
00:16:57,080 --> 00:17:01,130
And the tower itself
became like a chimney,
275
00:17:01,160 --> 00:17:03,810
sending the smoke up
towards the top of the tower.
276
00:17:03,840 --> 00:17:07,959
And as time passed,
the situation became desperate.
277
00:17:09,520 --> 00:17:11,010
There was a long period of time
278
00:17:11,040 --> 00:17:15,210
where people were just hanging out
by the windows waving things.
279
00:17:15,240 --> 00:17:20,530
You saw one man just waving
a long white... is it a tablecloth?
280
00:17:20,560 --> 00:17:22,039
It's not clear.
281
00:17:28,000 --> 00:17:30,116
They were people that I knew.
282
00:17:31,120 --> 00:17:36,410
There were people waving jackets
or tablecloths or napkins.
283
00:17:36,440 --> 00:17:40,832
There were people waving,
crying out for help...
284
00:17:41,880 --> 00:17:44,530
...and they were people
that I knew so well
285
00:17:44,560 --> 00:17:47,552
and that only made it worse.
286
00:17:48,560 --> 00:17:52,570
Firefighters were climbing the stairs
trying to reach the upper floors.
287
00:17:52,600 --> 00:17:54,970
They could get nowhere near.
288
00:17:55,000 --> 00:17:57,810
Some people had tried to escape
to the roof,
289
00:17:57,840 --> 00:18:02,570
but found the access door locked,
but it wouldn't have helped anyway.
290
00:18:02,600 --> 00:18:07,071
The thick smoke made it impossible
for helicopters to land.
291
00:18:09,680 --> 00:18:12,370
Peter Alderman was one of 7O people
292
00:18:12,400 --> 00:18:14,710
stuck in an office
on the 106th floor.
293
00:18:15,920 --> 00:18:21,313
He sent seven text messages between
9:07 and 9:25 to friends and family.
294
00:18:22,400 --> 00:18:24,516
His growing desperation was clear.
295
00:18:26,000 --> 00:18:29,370
Someone had asked him
if they could evacuate the building
296
00:18:29,400 --> 00:18:31,570
and he said, �We can't even move.�
297
00:18:31,600 --> 00:18:33,610
When I spoke to him, he said,
�No, we're stuck�,
298
00:18:33,640 --> 00:18:37,610
and I took stuck to be, you know,
maybe in a room or something,
299
00:18:37,640 --> 00:18:40,650
but �can't move",
to me, that sounds much worse.
300
00:18:40,680 --> 00:18:42,930
He said the room
was filling with smoke,
301
00:18:42,960 --> 00:18:46,370
so I mean, the situation
was definitely deteriorating
302
00:18:46,400 --> 00:18:48,914
as the minutes were going by.
303
00:18:52,040 --> 00:18:54,010
You were able to see
more and more people
304
00:18:54,040 --> 00:18:55,490
assembling at the windows.
305
00:18:55,520 --> 00:18:58,250
As time is passing, not only
are they assembled at the windows,
306
00:18:58,280 --> 00:19:01,079
but they are stacked upon each other
at the windows.
307
00:19:03,560 --> 00:19:07,713
Acting, I'm sure, with an irrational
search to somehow breathe.
308
00:19:09,600 --> 00:19:14,117
Pushing up against the windows
and bodies lying upon each other.
309
00:19:18,880 --> 00:19:22,970
Some people, in fact, were actually
hanging out of the windows
310
00:19:23,000 --> 00:19:28,290
and holding on across the steel
that divided the windows.
311
00:19:28,320 --> 00:19:30,709
They were just so desperate
to get air.
312
00:19:34,520 --> 00:19:39,330
Imagine leaning out of the 109th
floor of the World Trade Center.
313
00:19:39,360 --> 00:19:42,450
No rational person
would ever do that.
314
00:19:42,480 --> 00:19:47,210
Holy shit! Oh my God!
315
00:19:47,240 --> 00:19:48,913
They're jumping!
316
00:19:50,720 --> 00:19:52,690
Numerous people are jumping.
317
00:19:52,720 --> 00:19:55,109
Numerous people are jumping.
318
00:19:56,280 --> 00:19:58,999
There were things that were so big
that were falling.
319
00:20:00,000 --> 00:20:01,638
And, um...
320
00:20:03,400 --> 00:20:08,170
...it was terrifying and horrifying
321
00:20:08,200 --> 00:20:13,274
to think I didn't recognise
the objects I was seeing as people.
322
00:20:16,000 --> 00:20:18,610
Maybe that thought was just too...
323
00:20:18,640 --> 00:20:21,314
...too horrendous,
too horrifying to me.
324
00:20:22,560 --> 00:20:25,130
Others did see what was happening.
325
00:20:25,160 --> 00:20:30,314
Lonely 10-second journeys.
A very public way of dying.
326
00:20:49,400 --> 00:20:53,490
The only visible fatalities
in a day that claimed thousands.
327
00:20:53,520 --> 00:20:55,330
Surely we're in the middle
328
00:20:55,360 --> 00:20:58,410
of the worst ever act of terrorism
directed at the United States
329
00:20:58,440 --> 00:20:59,890
on domestic soil.
330
00:20:59,920 --> 00:21:02,210
And it may not be over.
331
00:21:02,240 --> 00:21:03,810
Sources ascertain
at the Fox News channel...
332
00:21:03,840 --> 00:21:07,050
Thomas McGinnis was trapped
just below the crash zone.
333
00:21:07,080 --> 00:21:10,250
His wife, Iliana, had been
desperately trying to reach him
334
00:21:10,280 --> 00:21:11,873
for over an hour.
335
00:21:13,000 --> 00:21:15,570
The receptionist said,
�Thomas is on the phone�,
336
00:21:15,600 --> 00:21:17,050
and right away I took it.
337
00:21:17,080 --> 00:21:19,210
He says, �This doesn't look good.
This doesn't look good.�
338
00:21:19,240 --> 00:21:22,410
And I said, �You're right.
Oh my God. This is like World War III.�
339
00:21:22,440 --> 00:21:24,650
And I'm not thinking
something's wrong
340
00:21:24,680 --> 00:21:27,370
because he's on the phone,
he's calling me, so he must be OK.
341
00:21:27,400 --> 00:21:29,050
He's at the bar or on the street
342
00:21:29,080 --> 00:21:31,530
or he's using somebody else's
cellphone or he's on a payphone.
343
00:21:31,560 --> 00:21:34,730
And he says it again. He just
says it three times in a row.
344
00:21:34,760 --> 00:21:37,730
And something in the way he says it,
he was calm about it,
345
00:21:37,760 --> 00:21:39,970
but something said to me,
�Something's not right�.
346
00:21:40,000 --> 00:21:42,850
And I started to get nervous
and I got upset too.
347
00:21:42,880 --> 00:21:45,810
I was upset, like mad at him.
Like, �Are you OK?"
348
00:21:45,840 --> 00:21:48,530
And he said it again. �This doesn't
look good. This doesn't look good.�
349
00:21:48,560 --> 00:21:50,970
And I said, �Just answer me
yes or no - are you OK?�
350
00:21:51,000 --> 00:21:56,313
And that's when he said, �We're in
a conference room on the 92nd floor.�
351
00:21:58,080 --> 00:22:01,789
The fire was working its way down
to the 92nd floor.
352
00:22:03,000 --> 00:22:06,436
As Thomas McGinnis talked
to his wife, it was nearly upon him.
353
00:22:08,120 --> 00:22:10,970
That's when he said to me, he goes,
�Iliana, you don't understand.
354
00:22:11,000 --> 00:22:14,595
There are people jumping from the...�
355
00:22:15,600 --> 00:22:17,410
I'm sorry.
356
00:22:17,440 --> 00:22:20,530
He said, �There are people jumping
from the floors above us.�
357
00:22:20,560 --> 00:22:23,530
And that's when I just was like,
�Oh my God, this is bad.
358
00:22:23,560 --> 00:22:26,010
This is very bad�,
'cause I'm thinking...
359
00:22:26,040 --> 00:22:30,330
I mean, one thing is when you're on
the 3rd floor or the 4th floor
360
00:22:30,360 --> 00:22:32,130
and there's a fire and you jump
361
00:22:32,160 --> 00:22:34,730
because you think,
�OK, I've gotta escape this fire.�
362
00:22:34,760 --> 00:22:36,370
And you think,
�Well, I might survive.
363
00:22:36,400 --> 00:22:38,650
I might get broken legs
or a broken back or...�
364
00:22:38,680 --> 00:22:41,650
But these people are
jumping to their deaths.
365
00:22:41,680 --> 00:22:45,170
That's how desperate they are,
that they're jumping to their deaths.
366
00:22:45,200 --> 00:22:48,810
And I'm just thinking about
these poor guys in this room,
367
00:22:48,840 --> 00:22:53,170
not for five minutes,
but for an hour dealing with that
368
00:22:53,200 --> 00:22:56,010
and knowing that something terrible
is going on up there
369
00:22:56,040 --> 00:22:59,290
and that it's coming down to us too,
because we can't get out of here.
370
00:22:59,320 --> 00:23:02,438
And so I know that for him...
371
00:23:03,480 --> 00:23:04,970
...it was a goodbye call.
372
00:23:05,000 --> 00:23:08,090
But I just wasn't ready
to accept that.
373
00:23:08,120 --> 00:23:10,770
But I know that it was for him
'cause he said,
374
00:23:10,800 --> 00:23:13,440
�I love you. Take care of Caitlin�,
who's our little girl.
375
00:23:19,760 --> 00:23:22,330
I just kept saying,
�You're coming home tonight.�
376
00:23:22,360 --> 00:23:25,290
And he says, �If we get out of here,
it's gonna be a miracle.�
377
00:23:25,320 --> 00:23:28,730
And the last thing he said was,
�I've gotta get down on the floor.�
378
00:23:28,760 --> 00:23:30,530
And that's when
I lost the connection.
379
00:23:30,560 --> 00:23:32,770
And I tried again, but I just...
I couldn't get through.
380
00:23:32,800 --> 00:23:34,871
There was no dial tone.
There was nothing.
381
00:23:38,640 --> 00:23:40,090
Thomas McGinnis's call
382
00:23:40,120 --> 00:23:43,238
was the last voice ever heard
from the north tower.
383
00:23:44,240 --> 00:23:46,834
Three minutes later,
the tower collapsed.
384
00:23:49,960 --> 00:23:54,431
By then, as many as 200 people
had fallen from the sky.
385
00:24:03,880 --> 00:24:05,370
Let's go!
386
00:24:23,960 --> 00:24:25,951
Shit.
387
00:24:47,120 --> 00:24:50,370
A couple of hours later,
the photographer, Richard Drew,
388
00:24:50,400 --> 00:24:53,730
was back at the Associated Press
newsroom at Rockefeller Center.
389
00:24:53,760 --> 00:24:57,390
He was now methodically working
his way through the images he'd shot.
390
00:25:00,920 --> 00:25:04,010
You photograph
what's there in front of you.
391
00:25:04,040 --> 00:25:06,850
You just instinctively
take pictures of what's there.
392
00:25:06,880 --> 00:25:09,770
So I started looking at
the pictures of the falling people.
393
00:25:09,800 --> 00:25:13,130
I called one of our senior editors,
who was there at the time, over
394
00:25:13,160 --> 00:25:14,770
to start looking
at the images with me
395
00:25:14,800 --> 00:25:17,970
and I said, �I really like
this one. It really hits you.
396
00:25:18,000 --> 00:25:23,120
It's just something... that certain
something that you recognise.�
397
00:25:24,360 --> 00:25:26,730
I see this not as
this person's death,
398
00:25:26,760 --> 00:25:29,170
but as part of his life.
399
00:25:29,200 --> 00:25:32,875
There's no blood, there's no guts.
It's just a person falling.
400
00:25:39,160 --> 00:25:41,650
Within minutes,
Drew's falling man
401
00:25:41,680 --> 00:25:44,877
joined thousands of images arriving
in newsrooms across the world.
402
00:25:45,880 --> 00:25:48,450
Among them was the 'Morning Call',
403
00:25:48,480 --> 00:25:52,553
a typical midsized American newspaper
based in Allentown, Pennsylvania.
404
00:25:54,240 --> 00:25:56,730
My first reaction to it was horror.
405
00:25:56,760 --> 00:26:01,130
We knew it was happening,
there were reports of it on television,
406
00:26:01,160 --> 00:26:05,490
but TV stations weren't showing
bodies falling from the tower.
407
00:26:05,520 --> 00:26:08,090
My mind right away went to,
�Are we gonna print this?�
408
00:26:08,120 --> 00:26:10,730
And I felt we wanted to print it,
409
00:26:10,760 --> 00:26:13,130
but could the person
be identified, you know'?
410
00:26:13,160 --> 00:26:16,610
First thing I tried to do
is look very closely to see,
411
00:26:16,640 --> 00:26:18,790
and I couldn't.
412
00:26:20,760 --> 00:26:23,090
The editors wanted to choose images
413
00:26:23,120 --> 00:26:24,793
that best captured the story.
414
00:26:26,080 --> 00:26:29,050
To gauge opinion,
they pinned many on the wall.
415
00:26:32,720 --> 00:26:34,996
Among them was the falling man.
416
00:26:36,800 --> 00:26:39,370
It felt like I was punched
in the stomach, you know'?
417
00:26:39,400 --> 00:26:43,690
It was such a strong image.
418
00:26:43,720 --> 00:26:45,757
It was hard to look at.
419
00:26:47,360 --> 00:26:49,810
You feel like it's a private moment.
420
00:26:49,840 --> 00:26:53,090
It feels almost obscene
looking at this.
421
00:26:53,120 --> 00:26:56,490
You feel like you're taking away
the person's humanity a little bit.
422
00:26:56,520 --> 00:27:01,330
I said I had the same reaction
to the Eddie Adams photo
423
00:27:01,360 --> 00:27:04,010
where the South Vietnamese
police chief
424
00:27:04,040 --> 00:27:05,810
stepped up to
the Vietcong prisoner,
425
00:27:05,840 --> 00:27:09,410
put the pistol to his head
and shot him in the temple.
426
00:27:09,440 --> 00:27:12,876
It's just the last moment
of a person's life.
427
00:27:14,440 --> 00:27:19,290
Naomi's reaction was, �Exactly,
it is just like that Eddie Adams photo,
428
00:27:19,320 --> 00:27:21,210
and that's a Pulitzer Prize-winning photo,
429
00:27:21,240 --> 00:27:23,311
and that's exactly
why we should run it.�
430
00:27:27,720 --> 00:27:29,650
At the afternoon
news meeting,
431
00:27:29,680 --> 00:27:31,770
as the staff tried to absorb
the day's events,
432
00:27:31,800 --> 00:27:34,810
the editor canvassed opinion.
433
00:27:34,840 --> 00:27:37,410
By the time we got to the news meeting,
434
00:27:37,440 --> 00:27:40,970
I recall... there were probably
a few voices were concerned.
435
00:27:41,000 --> 00:27:42,798
We'd still discuss the concern.
436
00:27:45,080 --> 00:27:47,850
Naomi was very passionate
about the photo.
437
00:27:47,880 --> 00:27:52,130
She believed there are photos
in history that are flashpoints,
438
00:27:52,160 --> 00:27:54,879
that really kind of
get at the truth.
439
00:27:56,440 --> 00:27:58,130
I mean, they're hard to look at,
440
00:27:58,160 --> 00:28:02,370
but there are certain photos
that just tell the story.
441
00:28:02,400 --> 00:28:04,810
And in this case
it got to the humanity
442
00:28:04,840 --> 00:28:07,730
in a way that other photos,
443
00:28:07,760 --> 00:28:09,956
even that might be more graphic,
would not.
444
00:28:12,840 --> 00:28:15,050
This particular photo -
445
00:28:15,080 --> 00:28:18,650
that separated it
from all the other photos
446
00:28:18,680 --> 00:28:22,435
was the quietness
and the body position.
447
00:28:25,280 --> 00:28:30,210
I saw grace, I saw a stillness,
448
00:28:30,240 --> 00:28:34,050
even though I know
that he was falling.
449
00:28:34,080 --> 00:28:38,210
I saw a quietness in that,
450
00:28:38,240 --> 00:28:44,236
as opposed to a loud, horrible,
burning death.
451
00:28:47,520 --> 00:28:50,530
The 'Morning Call'
decided to publish the Drew image,
452
00:28:50,560 --> 00:28:53,290
putting it on the back page
of the first section.
453
00:28:53,320 --> 00:28:56,676
It carried the photo larger
than any newspaper in the country.
454
00:28:57,720 --> 00:29:00,890
You know, you have to know,
going into this,
455
00:29:00,920 --> 00:29:03,530
that you're going to get
reader response,
456
00:29:03,560 --> 00:29:07,970
and it's going to be heavy,
and it's going to be angry.
457
00:29:08,000 --> 00:29:13,120
And a lot of it can be
misdirected anger, but we get it.
458
00:29:19,440 --> 00:29:21,330
On the morning
of September 12,
459
00:29:21,360 --> 00:29:26,410
170,000 copies of the paper
carrying the image of the falling man
460
00:29:26,440 --> 00:29:29,000
were distributed throughout
the Morning Call's region.
461
00:29:31,360 --> 00:29:33,850
Allentown is so typically American
462
00:29:33,880 --> 00:29:37,635
that it's regularly used by pollsters
to canvass American opinion.
463
00:29:39,240 --> 00:29:41,754
Its response was unequivocal.
464
00:29:45,160 --> 00:29:48,210
�To the editor,
It was with utter disgust that,
465
00:29:48,240 --> 00:29:50,690
as I read the September 12 edition,
466
00:29:50,720 --> 00:29:55,050
I turned a page, only to see
a large photo of some poor soul
467
00:29:55,080 --> 00:29:58,290
plummeting 1,000 feet headfirst
to certain death.�
468
00:29:58,320 --> 00:30:00,970
�Do not let your children
read the 'Morning Call'.
469
00:30:01,000 --> 00:30:04,570
The half-page colour picture
of a man falling out of the window
470
00:30:04,600 --> 00:30:06,690
was used in such poorjudgment.�
471
00:30:06,720 --> 00:30:08,570
I'm not an angry guy.
472
00:30:08,600 --> 00:30:12,170
I'm pretty much
a very passive person.
473
00:30:12,200 --> 00:30:16,010
Nothing fazes me.
I'm very light-hearted.
474
00:30:16,040 --> 00:30:21,570
But that day, that picture,
it just made me angry.
475
00:30:21,600 --> 00:30:24,210
We had more response on this photo
476
00:30:24,240 --> 00:30:28,330
than I believe we've ever seen
on any photo published -
477
00:30:28,360 --> 00:30:31,490
and a passionate response -
and that's saying a lot.
478
00:30:31,520 --> 00:30:34,210
I'd never really seen
something like that.
479
00:30:34,240 --> 00:30:37,835
Many people just didn't want
to look at it and they were angry.
480
00:30:41,320 --> 00:30:43,250
You knew that,
a few seconds earlier,
481
00:30:43,280 --> 00:30:45,610
that person had to make a decision.
482
00:30:45,640 --> 00:30:48,010
They were executed,
but they had the choice
483
00:30:48,040 --> 00:30:50,570
in the manner
of how they were going to die.
484
00:30:50,600 --> 00:30:53,050
They were either going to fall
to their death
485
00:30:53,080 --> 00:30:55,290
or they were going to be
burned alive in the building.
486
00:30:55,320 --> 00:30:56,770
There was no third choice.
487
00:30:56,800 --> 00:30:58,970
And when you saw that photograph,
488
00:30:59,000 --> 00:31:03,130
you immediately knew that this
person had thought those thoughts,
489
00:31:03,160 --> 00:31:06,312
had made his decision
and acted on it.
490
00:31:08,920 --> 00:31:12,210
We had to capture
the enormity of this event.
491
00:31:12,240 --> 00:31:15,130
There had never been
anything like it prior.
492
00:31:15,160 --> 00:31:18,949
And the images were
absolutely critical.
493
00:31:19,960 --> 00:31:24,050
I really think it did cause
anybody who looked at that photo
494
00:31:24,080 --> 00:31:26,170
to think about that -
�What would I do?�
495
00:31:26,200 --> 00:31:27,930
I thought about that myself.
496
00:31:27,960 --> 00:31:30,530
You know,
�What choice would I make?�
497
00:31:30,560 --> 00:31:33,120
And the absolute horror
of making that choice.
498
00:31:36,840 --> 00:31:40,730
And I think maybe
that's the personal space
499
00:31:40,760 --> 00:31:42,450
that we went to with some people,
500
00:31:42,480 --> 00:31:45,130
where they thought about
what would their personal choice be?
501
00:31:45,160 --> 00:31:51,050
We've not run it since that day,
since September 12.
502
00:31:51,080 --> 00:31:56,314
We just couldn't, you know, scratch
at that scab again, open that wound.
503
00:31:58,120 --> 00:32:01,210
But the photo
had already been published
504
00:32:01,240 --> 00:32:04,471
and the reaction in Allentown
was mirrored around the world.
505
00:32:06,000 --> 00:32:09,470
But some who saw it
couldn't get it out of their mind.
506
00:32:11,240 --> 00:32:15,570
I remember seeing that picture.
It stopped me.
507
00:32:15,600 --> 00:32:18,530
There was something
that was everyday
508
00:32:18,560 --> 00:32:20,170
about the person who was in it -
509
00:32:20,200 --> 00:32:22,890
you know, he looked like any guy
who you see in the city.
510
00:32:22,920 --> 00:32:28,330
And yet there was something,
you know, forever remote about him.
511
00:32:28,360 --> 00:32:32,399
I mean, how could you ever possibly
get to that experience?
512
00:32:35,040 --> 00:32:39,690
He seems almost perfectly composed.
This is impossible.
513
00:32:39,720 --> 00:32:44,890
This picture, it should be,
and it will go, everywhere.
514
00:32:44,920 --> 00:32:46,672
I never saw that picture again.
515
00:32:48,240 --> 00:32:50,570
The photo had disappeared
from public view
516
00:32:50,600 --> 00:32:53,877
in a remarkable,
spontaneous act of self-censorship.
517
00:32:54,920 --> 00:32:58,151
Newspapers and magazines
decided not to run it again.
518
00:32:59,360 --> 00:33:03,399
No-one wanted to confront
the existence of the jumpers.
519
00:33:18,040 --> 00:33:20,210
In the days
following September 11,
520
00:33:20,240 --> 00:33:22,650
there was a desperate search
for survivors.
521
00:33:22,680 --> 00:33:26,071
10,000 were feared dead or missing
under the rubble.
522
00:33:29,080 --> 00:33:31,570
Firefighters worked tirelessly
around the clock,
523
00:33:31,600 --> 00:33:33,432
hunting for any sign of life.
524
00:33:41,440 --> 00:33:44,650
Americans had recoiled
from the falling man.
525
00:33:44,680 --> 00:33:46,770
But now, pictures of the rescuers
526
00:33:46,800 --> 00:33:50,316
were something the nation
could celebrate and rally around.
527
00:33:57,720 --> 00:34:02,490
The images that lasted are,
in the most case, heroic pictures.
528
00:34:02,520 --> 00:34:06,970
There was a spin
that came out of our feeling
529
00:34:07,000 --> 00:34:09,730
of being so deeply wounded
on that day
530
00:34:09,760 --> 00:34:11,730
which was that, you know,
�We're Americans,
531
00:34:11,760 --> 00:34:15,130
and you may have knocked
our buildings down,
532
00:34:15,160 --> 00:34:18,090
you may have killed
nearly 3,000 people,
533
00:34:18,120 --> 00:34:22,034
but the American spirit
shall prevail.�
534
00:34:23,360 --> 00:34:26,530
Whereas Richard Drew's picture,
the 'falling man' picture,
535
00:34:26,560 --> 00:34:28,370
became, for whatever reason,
536
00:34:28,400 --> 00:34:31,472
the picture that nobody
wanted to look at.
537
00:34:33,400 --> 00:34:35,050
But Tom Junod,
538
00:34:35,080 --> 00:34:37,090
a prize-winning writer
on American culture,
539
00:34:37,120 --> 00:34:39,570
could not stop looking.
540
00:34:39,600 --> 00:34:43,690
He felt the falling man was
the defining image of September 11
541
00:34:43,720 --> 00:34:46,770
and decided to investigate why
the jumpers had been airbrushed
542
00:34:46,800 --> 00:34:48,393
from the day.
543
00:34:51,080 --> 00:34:53,770
I talked to the coroner's office
in New York.
544
00:34:53,800 --> 00:35:00,450
I asked them for a count of
how many people jumped that day.
545
00:35:00,480 --> 00:35:03,890
And what the woman from
the coroner's office said was,
546
00:35:03,920 --> 00:35:05,810
�Nobody jumped that day.
547
00:35:05,840 --> 00:35:10,850
They were blown out.
They were forced out.
548
00:35:10,880 --> 00:35:15,238
We don't say that they jumped.
Nobody jumped.�
549
00:35:19,080 --> 00:35:22,850
That just made me feel that there
was just something going on
550
00:35:22,880 --> 00:35:27,850
that was not familiar
American territory
551
00:35:27,880 --> 00:35:29,359
about dealing with tragedy.
552
00:35:31,000 --> 00:35:33,570
There were just things
about that day
553
00:35:33,600 --> 00:35:37,250
that you weren't supposed to say,
you weren't supposed to see,
554
00:35:37,280 --> 00:35:39,330
you weren't supposed
to talk about.
555
00:35:39,360 --> 00:35:45,570
And for me, that resistance wound up
centring on and attaching itself
556
00:35:45,600 --> 00:35:47,955
to Richard Drew's picture.
557
00:35:51,680 --> 00:35:54,274
Junod was not alone
in his curiosity.
558
00:35:57,400 --> 00:35:59,690
A few days after
the image was published,
559
00:35:59,720 --> 00:36:03,554
a Canadian journalist was asked
to identify the falling man.
560
00:36:04,600 --> 00:36:08,650
An editor called me with what
I thought was a ludicrous request.
561
00:36:08,680 --> 00:36:12,130
He wanted me to find out who
the man was and tell his life story.
562
00:36:12,160 --> 00:36:15,930
And my first thought was,
�Good luck�, you know.
563
00:36:15,960 --> 00:36:18,690
�I don't think it's possible to get
564
00:36:18,720 --> 00:36:21,250
the identity of one person
in an image like that.�
565
00:36:21,280 --> 00:36:24,090
But I decided to try.
566
00:36:24,120 --> 00:36:26,370
The worst ever
act of terrorism
567
00:36:26,400 --> 00:36:28,850
directed at the United States
on domestic soil,
568
00:36:28,880 --> 00:36:30,530
and it may not be over.
569
00:36:30,560 --> 00:36:32,250
In the days
after September 11,
570
00:36:32,280 --> 00:36:35,690
America was in shock and in mourning.
571
00:36:35,720 --> 00:36:37,970
The country closed in on itself.
572
00:36:38,000 --> 00:36:40,210
I've ordered that the full resources
573
00:36:40,240 --> 00:36:41,690
of the Federal Government
574
00:36:41,720 --> 00:36:43,711
go to help the victims
and their families...
575
00:36:44,880 --> 00:36:47,850
...and to conduct
a full-scale investigation
576
00:36:47,880 --> 00:36:54,530
to hunt down and to find those
who committed this act.
577
00:36:54,560 --> 00:36:56,930
Peter Cheney began
his hunt for the falling man
578
00:36:56,960 --> 00:36:58,519
by having the image enhanced.
579
00:37:00,560 --> 00:37:05,810
I saw that he was black
or Spanish, he had a goatee
580
00:37:05,840 --> 00:37:09,250
and the jacket was more like
a waiter's jacket
581
00:37:09,280 --> 00:37:12,989
and he had black pants
and a particular type of shoe.
582
00:37:15,600 --> 00:37:20,330
And he was wearing what looked like
a restaurant worker's outfit.
583
00:37:20,360 --> 00:37:21,810
Based on the odds,
584
00:37:21,840 --> 00:37:23,850
I thought that this guy
had most likely come from
585
00:37:23,880 --> 00:37:25,598
the Windows on the World restaurant.
586
00:37:33,360 --> 00:37:36,690
We have checked, like,
four or five hospital lists.
587
00:37:36,720 --> 00:37:39,410
We couldn't find anything...
588
00:37:39,440 --> 00:37:42,050
There were thousands
of people desperate for information
589
00:37:42,080 --> 00:37:44,450
about their missing loved ones.
590
00:37:44,480 --> 00:37:47,490
They were trapped, you know...
591
00:37:47,520 --> 00:37:49,330
She was on the 79th floor,
592
00:37:49,360 --> 00:37:51,770
so everything around them
had collapsed already.
593
00:37:51,800 --> 00:37:55,156
If I don't find him,
I have to start all over again.
594
00:37:56,880 --> 00:37:59,530
It's taken me my entire life
to find him
595
00:37:59,560 --> 00:38:02,712
and I don't know
what I will do without him.
596
00:38:03,840 --> 00:38:07,276
But no-one wanted
to lay claim to the falling man.
597
00:38:08,400 --> 00:38:12,010
For two or three days,
I worked nonstop
598
00:38:12,040 --> 00:38:15,170
to try and track down
who this person might be,
599
00:38:15,200 --> 00:38:17,490
but I seemed to be getting nowhere.
600
00:38:17,520 --> 00:38:19,250
I had called Windows on the World,
601
00:38:19,280 --> 00:38:22,770
I had gone all over the city,
looking at the 'missing' posters,
602
00:38:22,800 --> 00:38:26,010
trying to find somebody
who matched this particular image.
603
00:38:26,040 --> 00:38:27,770
I'd had it.
604
00:38:27,800 --> 00:38:31,395
I'd done everything I could think of
doing and it wasn't working.
605
00:38:32,400 --> 00:38:35,810
Then, late one night
wandering around Times Square,
606
00:38:35,840 --> 00:38:40,290
Cheney came across a poster
of a missing man in a white jacket.
607
00:38:40,320 --> 00:38:42,810
I had this instant
sort of recognition.
608
00:38:42,840 --> 00:38:47,890
I thought it looked like the man
in Richard Drew's picture.
609
00:38:47,920 --> 00:38:50,010
He looked an awful lot like him.
610
00:38:50,040 --> 00:38:52,850
And I almost doubted myself.
611
00:38:52,880 --> 00:38:55,250
I said, �How is it possible
I would do all this work
612
00:38:55,280 --> 00:38:57,590
and then chance upon
a poster in Times Square?�
613
00:38:59,280 --> 00:39:01,930
The number led
to Milagros Hernandez.
614
00:39:01,960 --> 00:39:05,050
She and her family had pinned
hundreds of posters across New York,
615
00:39:05,080 --> 00:39:08,450
desperate for any news
about her brother, Norberto.
616
00:39:08,480 --> 00:39:11,250
He worked at Windows on the World.
617
00:39:11,280 --> 00:39:13,250
I asked her
if she and her family
618
00:39:13,280 --> 00:39:15,010
had seen the picture
in the newspaper.
619
00:39:15,040 --> 00:39:16,490
She said, �Yes.�
620
00:39:16,520 --> 00:39:21,570
And I said, �Did you think it was
your brother?�, and she said, �Yes.�
621
00:39:21,600 --> 00:39:23,955
I said, �Well, I'd like
to tell his story."
622
00:39:27,520 --> 00:39:29,770
Milagros was eager
that Cheney come with her
623
00:39:29,800 --> 00:39:31,250
to her brother's funeral
624
00:39:31,280 --> 00:39:33,170
and meet Norberto's family.
625
00:39:33,200 --> 00:39:35,090
But they were incensed
when they discovered
626
00:39:35,120 --> 00:39:36,599
that a journalist was there.
627
00:39:39,040 --> 00:39:42,290
I was standing there,
crying, praying.
628
00:39:42,320 --> 00:39:45,690
I believe I turned back,
629
00:39:45,720 --> 00:39:47,438
I see a man with a photo.
630
00:39:48,440 --> 00:39:54,197
My aunt... I believe
she called me over...
631
00:39:57,320 --> 00:40:00,392
And I cursed him.
I told him to get out.
632
00:40:01,800 --> 00:40:03,711
�That's not my father. Get out.�
633
00:40:06,320 --> 00:40:08,530
Excuse me for saying this,
but if I had his address,
634
00:40:08,560 --> 00:40:12,599
I would go his house and...
it wouldn't be so nice.
635
00:40:16,040 --> 00:40:18,090
But some members
of the extended family
636
00:40:18,120 --> 00:40:21,192
did identify Norberto
as the falling man.
637
00:40:24,720 --> 00:40:27,394
Cheney went ahead
and published his article.
638
00:40:29,920 --> 00:40:32,810
The story quickly spread
around the world.
639
00:40:32,840 --> 00:40:35,090
When one of Norberto's daughters
heard about it,
640
00:40:35,120 --> 00:40:38,610
she got on the internet
to investigate.
641
00:40:38,640 --> 00:40:41,530
When I typed up
my dad's name on the search engine,
642
00:40:41,560 --> 00:40:44,810
there were 9,384 articles.
643
00:40:44,840 --> 00:40:46,890
I'm, like, �Wow.
Let me open a couple.�
644
00:40:46,920 --> 00:40:48,450
�The jumper�, �The jumper�.
645
00:40:48,480 --> 00:40:52,170
It was in Czechoslovakian,
Yugoslavian,
646
00:40:52,200 --> 00:40:53,730
there was an Italian, French.
647
00:40:53,760 --> 00:40:56,410
And I can't read
any of those languages,
648
00:40:56,440 --> 00:41:01,490
but I was able to pretty much...
read out,
649
00:41:01,520 --> 00:41:04,690
�Norberto Hernandez�, �jumper�,
�World Trade Center�,
650
00:41:04,720 --> 00:41:06,518
and you see the picture.
651
00:41:09,240 --> 00:41:11,250
Norberto's wife
and three daughters
652
00:41:11,280 --> 00:41:14,650
refused to accept
that the image was Norberto.
653
00:41:14,680 --> 00:41:18,450
It flew in the face of their
family motto - 'together forever',
654
00:41:18,480 --> 00:41:20,039
and their faith.
655
00:41:23,240 --> 00:41:25,570
My father,
he was a gentle giant.
656
00:41:25,600 --> 00:41:31,570
He was 6'2", very quiet, humble,
barely heard him speak.
657
00:41:31,600 --> 00:41:33,690
My father liked salsa,
658
00:41:33,720 --> 00:41:36,970
especially Salsa Kids
and El Gran Combo.
659
00:41:37,000 --> 00:41:39,690
And Tito Rojas.
660
00:41:39,720 --> 00:41:41,791
He always was listening
to that music.
661
00:41:44,160 --> 00:41:46,720
He would never
put us aside for anybody.
662
00:41:47,800 --> 00:41:52,670
I mean, he was the main guy,
you know. He was my father.
663
00:41:55,520 --> 00:41:57,370
The thought
that her father could've jumped
664
00:41:57,400 --> 00:41:59,290
had a profound psychological effect
665
00:41:59,320 --> 00:42:02,690
on Norberto's youngest daughter,
Tatiana,
666
00:42:02,720 --> 00:42:04,597
13 years old at the time.
667
00:42:07,000 --> 00:42:10,010
I couldn't sleep.
I thought it was the truth.
668
00:42:10,040 --> 00:42:13,490
I believed that. I was, like,
�Oh, it probably was him�, you know.
669
00:42:13,520 --> 00:42:16,610
And I started seeing him
in the house.
670
00:42:16,640 --> 00:42:21,330
One time I saw him, like,
creep over, and then he was smiling.
671
00:42:21,360 --> 00:42:24,010
And I was so scared, 'cause
I thought everyone else saw it.
672
00:42:24,040 --> 00:42:26,450
I was, like, �Oh my God.
Did you see that?�
673
00:42:26,480 --> 00:42:27,970
They're, like, �What? What?�
674
00:42:28,000 --> 00:42:29,832
I'm, like, �Didn't you see Papi?�
675
00:42:36,400 --> 00:42:38,130
Because of her daughter's trauma,
676
00:42:38,160 --> 00:42:42,393
Norberto's wife decided to leave
the family home of 25 years.
677
00:42:43,840 --> 00:42:46,719
The family moved,
hoping for some peace.
678
00:42:51,280 --> 00:42:54,410
We were together
for nearly 30 years.
679
00:42:54,440 --> 00:42:57,690
And I can put myself
in his situation.
680
00:42:57,720 --> 00:43:01,839
�There's a fire,
I'm on the 107th floor.
681
00:43:03,040 --> 00:43:05,850
I'm not gonna jump
through the window,
682
00:43:05,880 --> 00:43:07,530
�because I'm thinking...�
683
00:43:07,560 --> 00:43:09,970
And I know what he was thinking -
684
00:43:10,000 --> 00:43:14,170
he was thinking of me,
his daughters, his grandchildren
685
00:43:14,200 --> 00:43:15,690
and his mother.
686
00:43:15,720 --> 00:43:17,690
�I'm not gonna jump.
687
00:43:17,720 --> 00:43:21,010
I'm going to try to escape
any way possible,
688
00:43:21,040 --> 00:43:23,770
down the staircase, any way,
689
00:43:23,800 --> 00:43:26,713
but the last thing I would do
is jump out of the window.�
690
00:43:41,840 --> 00:43:43,530
But it was more than grief
691
00:43:43,560 --> 00:43:46,410
that fuelled
the Hernandezes' angry denial.
692
00:43:46,440 --> 00:43:48,351
It was something more fundamental.
693
00:43:52,760 --> 00:43:54,210
I'll say it as this -
694
00:43:54,240 --> 00:43:55,730
once a person commits suicide,
695
00:43:55,760 --> 00:44:00,516
their soul automatically
goes to hell, with no questioning.
696
00:44:01,920 --> 00:44:04,250
We weren't
the most religious family,
697
00:44:04,280 --> 00:44:07,730
but we had our beliefs
and we went to church,
698
00:44:07,760 --> 00:44:10,810
so by you calling him 'the jumper',
699
00:44:10,840 --> 00:44:13,810
you're kind of saying
that his soul is damned.
700
00:44:13,840 --> 00:44:16,400
You're telling me he's in hell.
701
00:44:18,400 --> 00:44:20,869
I think that's mostly
what got to my mom.
702
00:44:22,040 --> 00:44:23,838
That's what got to me too.
703
00:44:26,280 --> 00:44:29,330
To the Hernandezes,
the thought of their Norberto jumping
704
00:44:29,360 --> 00:44:31,130
was impossible.
705
00:44:31,160 --> 00:44:34,118
To them, it was a betrayal
of love and faith.
706
00:44:35,160 --> 00:44:38,210
To others, the idea
of identifying the falling man
707
00:44:38,240 --> 00:44:39,770
smacked of voyeurism.
708
00:44:39,800 --> 00:44:41,290
The chef, Michael Lomonaco,
709
00:44:41,320 --> 00:44:43,755
had worked with Norberto
for nearly 14 years.
710
00:44:45,080 --> 00:44:49,930
What do we stand to gain
by identifying this person?
711
00:44:49,960 --> 00:44:52,210
What's the purpose of this?
712
00:44:52,240 --> 00:44:57,010
Why this exercise
in trying to look at this photo
713
00:44:57,040 --> 00:44:58,810
and understand who's in it?
714
00:44:58,840 --> 00:45:02,170
What will we ever know
about this photograph
715
00:45:02,200 --> 00:45:04,794
that it doesn't
already say on its own?
716
00:45:11,880 --> 00:45:15,090
But Tom Junod was sure
that the only way to remove the stigma
717
00:45:15,120 --> 00:45:17,930
surrounding the falling man
and the rest of the jumpers
718
00:45:17,960 --> 00:45:19,997
was to discover more about them.
719
00:45:26,800 --> 00:45:29,410
I felt that the idea
of people jumping,
720
00:45:29,440 --> 00:45:31,770
I felt that the jumpers,
I felt that the falling man
721
00:45:31,800 --> 00:45:34,130
had been sort of pushed to the side.
722
00:45:34,160 --> 00:45:39,490
There was an element of exclusion,
that he died improperly,
723
00:45:39,520 --> 00:45:46,130
that we want to remember this day
for its heroism.
724
00:45:46,160 --> 00:45:51,410
And whether we think of the jumpers
as heroic or not,
725
00:45:51,440 --> 00:45:56,730
they should not be excluded from the
consecrated ground of American soil
726
00:45:56,760 --> 00:45:59,410
because they died in a way
that makes us uncomfortable.
727
00:46:04,480 --> 00:46:05,930
Junod was convinced
728
00:46:05,960 --> 00:46:08,650
that America needed to confront
the falling man -
729
00:46:08,680 --> 00:46:10,810
a harrowing symbol of 9/11 -
730
00:46:10,840 --> 00:46:12,890
instead of pretending
he didn't exist.
731
00:46:12,920 --> 00:46:17,610
He then found someone who provided
justification for his mission,
732
00:46:17,640 --> 00:46:19,650
someone who'd found comfort and peace
733
00:46:19,680 --> 00:46:22,752
by accepting
that his loved one may have jumped.
734
00:46:24,320 --> 00:46:29,315
It had to be so intense up there
and there was no other way out...
735
00:46:30,720 --> 00:46:34,730
...that it was either burn alive
or go quickly.
736
00:46:34,760 --> 00:46:38,250
I envisioned that it had to be
'The Towering Inferno'.
737
00:46:38,280 --> 00:46:42,850
And from the photos I saw,
it obviously was.
738
00:46:42,880 --> 00:46:45,290
Who knows how much smoke
was in there?
739
00:46:45,320 --> 00:46:48,730
You know, do you suffocate to death
or do you jump?
740
00:46:48,760 --> 00:46:51,320
I think it was brave to do that.
741
00:46:53,560 --> 00:46:55,810
When the media started
posting photographs,
742
00:46:55,840 --> 00:46:59,231
then I started searching to see
if Karen was one of those jumpers.
743
00:47:01,480 --> 00:47:04,050
After a while, it just became
an obsession with me.
744
00:47:04,080 --> 00:47:07,730
I was so intense on
just finding something.
745
00:47:07,760 --> 00:47:12,470
I found some photos in my search
that I think was Karen jumping.
746
00:47:14,120 --> 00:47:17,850
I know it's her because
the clothes and the shape.
747
00:47:17,880 --> 00:47:19,370
I would know her from a shadow.
748
00:47:19,400 --> 00:47:21,570
She had a blue sweater top on,
sleeveless,
749
00:47:21,600 --> 00:47:23,930
and cream-coloured pants.
750
00:47:23,960 --> 00:47:26,610
If you look at the pictures
that I have,
751
00:47:26,640 --> 00:47:28,233
I mean, that's what I see.
752
00:47:30,320 --> 00:47:33,631
It wasn't painful, for some reason.
It really wasn't.
753
00:47:35,040 --> 00:47:37,730
I finally, you know, have something
I can hold on to.
754
00:47:37,760 --> 00:47:42,010
This is where she was and this
is how she died - she jumped.
755
00:47:42,040 --> 00:47:44,634
She didn't burn up,
she didn't become dust.
756
00:47:48,200 --> 00:47:51,050
Nothing is more painful
than losing her,
757
00:47:51,080 --> 00:47:54,650
but not knowing how I lost her
was even more painful.
758
00:47:54,680 --> 00:47:57,970
So now that I believe
that that's what took place,
759
00:47:58,000 --> 00:48:00,514
it's not painful
for me to talk about it.
760
00:48:02,040 --> 00:48:03,838
And if she jumped, she jumped.
761
00:48:16,600 --> 00:48:19,730
If Tom Junod wanted to create
an acceptance of the image,
762
00:48:19,760 --> 00:48:22,593
he would first need to create
an understanding of it.
763
00:48:26,000 --> 00:48:28,650
He then discovered from
the photographer Richard Drew
764
00:48:28,680 --> 00:48:32,071
that the picture was just one
of a sequence of 12.
765
00:48:35,240 --> 00:48:39,210
When I looked at that series -
the outtakes -
766
00:48:39,240 --> 00:48:42,650
the story became
a different story for me.
767
00:48:42,680 --> 00:48:45,730
I thought it was probably
a light-skin black man.
768
00:48:45,760 --> 00:48:48,650
Someone who had his hair cut
so short
769
00:48:48,680 --> 00:48:50,890
that you could see his scalp.
770
00:48:50,920 --> 00:48:54,010
Somebody who was tall,
kind of lanky.
771
00:48:54,040 --> 00:48:58,090
So that was also the beginning
of me thinking that,
772
00:48:58,120 --> 00:49:02,650
�Well, this might not be
Norberto Hernandez after all.
773
00:49:02,680 --> 00:49:04,730
This might be someone else.�
774
00:49:04,760 --> 00:49:07,370
For Tom Junod,
775
00:49:07,400 --> 00:49:11,234
the search for the falling man
had just begun.
776
00:49:25,200 --> 00:49:26,650
As the months passed,
777
00:49:26,680 --> 00:49:30,450
the search for bodies
was replaced by a clean-up operation.
778
00:49:30,480 --> 00:49:32,410
The goal now
779
00:49:32,440 --> 00:49:35,250
was to remove any reminder
of the country's day of horror
780
00:49:35,280 --> 00:49:37,191
and begin the healing process.
781
00:49:40,360 --> 00:49:43,170
One memory had been wiped
from the record long ago -
782
00:49:43,200 --> 00:49:46,450
the photograph of a man
falling from the sky,
783
00:49:46,480 --> 00:49:49,199
and with it,
the story of the jumpers.
784
00:49:52,040 --> 00:49:56,650
Writer Tom Junod wanted to make sure
that healing didn't mean forgetting.
785
00:49:56,680 --> 00:49:59,930
If America accepted the image
of the falling man,
786
00:49:59,960 --> 00:50:01,758
that would never happen.
787
00:50:08,040 --> 00:50:12,490
When I looked at that series -
the outtakes -
788
00:50:12,520 --> 00:50:16,010
the story became
a different story for me.
789
00:50:16,040 --> 00:50:18,290
He's clearly falling.
790
00:50:18,320 --> 00:50:22,410
It's not this almost Zen-like
acceptance of his fate.
791
00:50:22,440 --> 00:50:25,490
He is panicking,
he is rolling through the air.
792
00:50:25,520 --> 00:50:27,490
As he does that,
793
00:50:27,520 --> 00:50:29,810
the turbulence pulls his shirt off
794
00:50:29,840 --> 00:50:32,850
and the white shirt
that he is wearing comes off enough
795
00:50:32,880 --> 00:50:35,930
to reveal that he is wearing
underneath that white shirt
796
00:50:35,960 --> 00:50:38,570
an orange T-shirt.
797
00:50:38,600 --> 00:50:42,230
Well, that was new information.
798
00:50:45,520 --> 00:50:48,930
Junod reluctantly decided
to contact the Hernandez family.
799
00:50:48,960 --> 00:50:51,250
He knew they were grief-stricken
800
00:50:51,280 --> 00:50:53,749
and angry at the media
for naming Norberto.
801
00:50:57,600 --> 00:51:00,250
But if he could convince them
to look at the new photos,
802
00:51:00,280 --> 00:51:03,290
he would be able to rule out,
or confirm,
803
00:51:03,320 --> 00:51:05,391
Norberto as the falling man.
804
00:51:07,840 --> 00:51:10,798
Surprisingly,
the family agreed to see him.
805
00:51:14,040 --> 00:51:18,850
You go to the house and it's
essentially a shrine to Norberto
806
00:51:18,880 --> 00:51:20,890
and the life that they had
with Norberto.
807
00:51:20,920 --> 00:51:24,470
And there's pictures of him,
you know, everywhere.
808
00:51:26,680 --> 00:51:31,930
In the beginning, Catherine did
all the talking for her mother.
809
00:51:31,960 --> 00:51:36,570
But as time went on,
Eulogia became more and more eager
810
00:51:36,600 --> 00:51:38,490
to tell, you know, the story.
811
00:51:38,520 --> 00:51:43,090
And her eagerness was expressed
most positively
812
00:51:43,120 --> 00:51:51,120
when I asked her if she knew
what Norberto had worn that morning.
813
00:51:51,880 --> 00:51:54,810
�Was he wearing an orange T-shirt?�
814
00:51:54,840 --> 00:51:58,890
- No.
- No.
815
00:51:58,920 --> 00:52:01,690
No. No. Never.
816
00:52:01,720 --> 00:52:04,490
That day he was wearing
black trainers,
817
00:52:04,520 --> 00:52:06,530
white socks,
818
00:52:06,560 --> 00:52:09,010
stonewash blue jeans
819
00:52:09,040 --> 00:52:12,078
and a blue-coloured shirt
with patterns.
820
00:52:18,200 --> 00:52:19,810
While speaking to the family,
821
00:52:19,840 --> 00:52:21,690
Junod was shocked to realise
822
00:52:21,720 --> 00:52:24,690
that none of them had ever looked
at the original photo.
823
00:52:24,720 --> 00:52:26,890
The thought had been too painful.
824
00:52:26,920 --> 00:52:31,130
Here was an opportunity to confirm
beyond a shadow of a doubt
825
00:52:31,160 --> 00:52:33,879
that Norberto was not
the falling man.
826
00:52:35,120 --> 00:52:38,450
He tentatively asked Catherine
whether she wanted to look.
827
00:52:38,480 --> 00:52:40,039
She leapt at the chance.
828
00:52:41,440 --> 00:52:44,970
As soon as I saw the picture,
I think, �This isn't my dad.�
829
00:52:45,000 --> 00:52:48,170
The facial... and the colour...
It wasn't him.
830
00:52:48,200 --> 00:52:51,090
And you could immediately tell
it wasn't him.
831
00:52:51,120 --> 00:52:53,490
Suddenly,
Eulogia was over our shoulder.
832
00:52:53,520 --> 00:52:56,638
She had come out and she said,
�Let me see those.�
833
00:52:58,960 --> 00:53:03,610
I was curious. I had to see it.
I had to see it.
834
00:53:03,640 --> 00:53:06,758
It was obvious it wasn't him.
835
00:53:07,800 --> 00:53:09,890
From that day,
everything changed at home.
836
00:53:09,920 --> 00:53:11,570
Everything changed.
837
00:53:11,600 --> 00:53:16,250
I changed. I was no longer
in such a bad way.
838
00:53:16,280 --> 00:53:19,210
Before that, I was in a bad way.
839
00:53:19,240 --> 00:53:21,880
In a very bad way.
840
00:53:23,080 --> 00:53:25,850
Catherine said, �I don't know what
I would've done if that was my father.
841
00:53:25,880 --> 00:53:29,170
I think I would've had
a nervous breakdown.�
842
00:53:29,200 --> 00:53:32,570
Everything that they thought
that their family represented
843
00:53:32,600 --> 00:53:34,637
was contradicted by this picture.
844
00:53:35,640 --> 00:53:40,530
The last thing that Eulogia left me with
as I got in my car and left,
845
00:53:40,560 --> 00:53:44,474
she looked at me and she said,
�Please clear my husband's name.�
846
00:53:47,640 --> 00:53:50,570
But Junod wanted to do more
than clear Norberto's name.
847
00:53:50,600 --> 00:53:53,330
He wanted to clear the name
of all the jumpers.
848
00:53:53,360 --> 00:53:57,250
He believed that by finding out more
about the life and death of one man,
849
00:53:57,280 --> 00:53:58,730
he could do this.
850
00:53:58,760 --> 00:54:01,559
He looked again
at the reporter Cheney's article.
851
00:54:02,800 --> 00:54:05,170
When Peter Cheney did his story
'The Falling Man',
852
00:54:05,200 --> 00:54:07,530
he thought he could see the face
of the man
853
00:54:07,560 --> 00:54:10,757
and that he could see details
that were enough.
854
00:54:12,960 --> 00:54:15,450
Cheney looked at that picture,
saw the black pants
855
00:54:15,480 --> 00:54:17,090
and said that he was
a kitchen worker.
856
00:54:17,120 --> 00:54:20,450
But, in fact, most kitchen workers,
in New York at least,
857
00:54:20,480 --> 00:54:22,010
don't wear black pants,
858
00:54:22,040 --> 00:54:24,450
they wear these
black-and-white check pants.
859
00:54:24,480 --> 00:54:27,730
But, in fact, Norberto was a chef
860
00:54:27,760 --> 00:54:30,130
and would not have been wearing
black pants.
861
00:54:30,160 --> 00:54:32,610
So, I don't know who it is.
862
00:54:32,640 --> 00:54:35,234
But I do know
it's not Norberto Hernandez.
863
00:54:36,400 --> 00:54:39,330
But Junod did agree with one thing
in Cheney's article -
864
00:54:39,360 --> 00:54:42,730
the falling man had come from
Windows on the World.
865
00:54:42,760 --> 00:54:44,530
Good evening,
ladies and gentlemen.
866
00:54:44,560 --> 00:54:47,770
Welcome to the greatest bar,
here located at Windows on the World
867
00:54:47,800 --> 00:54:49,250
in the World Trade Center.
868
00:54:49,280 --> 00:54:50,730
My name is Ernie Scott.
869
00:54:50,760 --> 00:54:55,231
Since opening in 1976, Windows
had become a New York institution.
870
00:54:56,240 --> 00:54:58,050
Customers loved the location,
871
00:54:58,080 --> 00:54:59,570
and so did the staff.
872
00:54:59,600 --> 00:55:01,770
Many of them had worked there
for years,
873
00:55:01,800 --> 00:55:04,838
which had created
an unusual camaraderie among them.
874
00:55:06,400 --> 00:55:08,850
It was just a good feeling.
It was a good place.
875
00:55:08,880 --> 00:55:12,090
You know, certain nights
there'd be an incredible sunset.
876
00:55:12,120 --> 00:55:14,570
You know, we'd all stand there
and go, �Wow! Isn't that cool?�
877
00:55:14,600 --> 00:55:18,050
You know, just tiny things
like that. Dumb things.
878
00:55:18,080 --> 00:55:20,050
You know, people that you met,
things that you did,
879
00:55:20,080 --> 00:55:21,770
birthdays that you celebrated
with each other.
880
00:55:21,800 --> 00:55:24,090
People that, you know,
881
00:55:24,120 --> 00:55:27,670
just became really part
of your extended family every day.
882
00:55:30,000 --> 00:55:33,450
That family had been devastated
by September 11
883
00:55:33,480 --> 00:55:35,915
when 79 of its members had perished.
884
00:55:41,040 --> 00:55:43,530
But could one of them have been
the falling man?
885
00:55:43,560 --> 00:55:46,712
Junod now hired a researcher
to help him.
886
00:55:52,800 --> 00:55:55,730
They compiled a list
of 22 possible names
887
00:55:55,760 --> 00:55:58,730
based on age, race and body type.
888
00:55:58,760 --> 00:56:00,930
They then asked surviving staff
889
00:56:00,960 --> 00:56:03,250
whether they would consider
looking at the photos.
890
00:56:03,280 --> 00:56:05,770
You're asking these people
891
00:56:05,800 --> 00:56:11,010
to look at something that could
possibly be a colleague of theirs,
892
00:56:11,040 --> 00:56:13,170
could possibly be
a good friend of theirs.
893
00:56:13,200 --> 00:56:15,130
This is not something that you...
894
00:56:15,160 --> 00:56:17,690
You're not looking through
a high school yearbook with them.
895
00:56:17,720 --> 00:56:23,159
This is something that you've really
got to approach respectfully.
896
00:56:24,320 --> 00:56:26,850
For anyone who had lost
a friend or colleague,
897
00:56:26,880 --> 00:56:28,678
this was a painful request.
898
00:56:30,280 --> 00:56:33,272
Most took some time
to consider the idea.
899
00:56:34,280 --> 00:56:38,650
I felt like it was my duty
and my responsibility
900
00:56:38,680 --> 00:56:42,410
to help identify this person
if I could.
901
00:56:42,440 --> 00:56:43,970
There might be somebody out there
902
00:56:44,000 --> 00:56:48,090
who would want to know that
their father was in this picture,
903
00:56:48,120 --> 00:56:50,430
or their brother... or their son.
904
00:56:58,080 --> 00:57:01,290
I was very nervous
before I looked at the pictures.
905
00:57:01,320 --> 00:57:05,410
I was... hopeful and terrified
at the same time
906
00:57:05,440 --> 00:57:07,113
that I would know who it was.
907
00:57:08,560 --> 00:57:10,930
I didn't... I...
908
00:57:10,960 --> 00:57:12,930
I guess in some ways
I did want to know
909
00:57:12,960 --> 00:57:14,410
if it was one of our people,
910
00:57:14,440 --> 00:57:17,512
but I really didn't want it
to be one of my people.
911
00:57:18,520 --> 00:57:20,890
Not everyone felt they could help.
912
00:57:20,920 --> 00:57:24,410
Michael Lomonaco
had stood and watched helplessly
913
00:57:24,440 --> 00:57:28,718
as smoke, then flames, then people,
poured out of his restaurant.
914
00:57:29,720 --> 00:57:32,090
My reaction to the photographs
was I didn't want to see them,
915
00:57:32,120 --> 00:57:34,090
I didn't want to be
in the room with them,
916
00:57:34,120 --> 00:57:36,873
I didn't want to handle them,
I didn't want to participate in this.
917
00:57:39,440 --> 00:57:42,370
Other Windows staff
agreed to meet with the researcher,
918
00:57:42,400 --> 00:57:45,518
who brought with him
the falling man series of photos.
919
00:57:47,640 --> 00:57:49,090
It was actually very easy
920
00:57:49,120 --> 00:57:51,970
to eliminate a lot of people
right off the bat
921
00:57:52,000 --> 00:57:54,490
and literally just went one by one,
922
00:57:54,520 --> 00:57:57,250
thinking about,
�Was it this person?
923
00:57:57,280 --> 00:57:58,850
Was it this person?�
924
00:57:58,880 --> 00:58:02,410
And reaching a conclusion at the end
925
00:58:02,440 --> 00:58:05,910
that it wasn't anyone
that I could positively identify.
926
00:58:07,760 --> 00:58:09,330
As time passed,
927
00:58:09,360 --> 00:58:11,890
more and more names on the list
were ruled out.
928
00:58:11,920 --> 00:58:13,970
Not the right body type,
929
00:58:14,000 --> 00:58:15,650
not the right shoes,
930
00:58:15,680 --> 00:58:17,398
not the right hair.
931
00:58:19,760 --> 00:58:22,170
Finally, there were
just a few names left
932
00:58:22,200 --> 00:58:24,999
and one last staff member to look.
933
00:58:27,840 --> 00:58:31,410
We went through those
pictures with a fine tooth comb.
934
00:58:31,440 --> 00:58:35,330
It just...
it didn't resonate in my mind
935
00:58:35,360 --> 00:58:39,274
that it was anybody from our staff.
936
00:58:41,520 --> 00:58:43,570
And in a way
I felt really bad about that
937
00:58:43,600 --> 00:58:45,770
because you want to give somebody
an answer.
938
00:58:45,800 --> 00:58:48,599
But in a way
I was so glad it wasn't.
939
00:58:50,360 --> 00:58:51,873
So glad it wasn't.
940
00:58:55,240 --> 00:58:57,754
The investigation
had reached a dead end.
941
00:58:58,760 --> 00:59:01,250
America was moving on
from September 11.
942
00:59:01,280 --> 00:59:05,797
The falling man was in danger
of remaining in obscurity.
943
00:59:32,960 --> 00:59:34,890
Then a breakthrough.
944
00:59:34,920 --> 00:59:39,391
The chef, Michael Lomonaco,
agreed to look at the photos.
945
00:59:42,000 --> 00:59:44,410
A few days later, over lunch,
946
00:59:44,440 --> 00:59:46,970
he met with the researcher
who had with him the pictures
947
00:59:47,000 --> 00:59:49,594
and the names
that refused to go away.
948
00:59:50,840 --> 00:59:52,490
�No, it can't be Charlie Moore.
949
00:59:52,520 --> 00:59:53,970
It can't be Wielder.
950
00:59:54,000 --> 00:59:56,450
What about Junior?
It can't be Junior.
951
00:59:56,480 --> 00:59:58,610
Um, what about Jonathan?�
952
00:59:58,640 --> 01:00:01,109
And he stopped.
953
01:00:03,320 --> 01:00:05,610
Michael took a real close look.
954
01:00:05,640 --> 01:00:09,395
And it took a while for him to be
ready to speak to me about that.
955
01:00:11,320 --> 01:00:13,610
'Jonathan' was Jonathan Briley.
956
01:00:13,640 --> 01:00:15,610
He was a sound engineer
957
01:00:15,640 --> 01:00:18,837
who looked after conferences
and functions at the restaurant.
958
01:00:21,360 --> 01:00:25,530
Jonathan fit the body type,
959
01:00:25,560 --> 01:00:32,050
the size, colouration
of the person in that photograph,
960
01:00:32,080 --> 01:00:36,250
and it left the door open for me
961
01:00:36,280 --> 01:00:41,036
that there was a possibility
that it was really Jonathan.
962
01:00:42,760 --> 01:00:45,890
Which having known Jonathan
and really admired him and liked him,
963
01:00:45,920 --> 01:00:47,810
and I thought
he was just a terrific person.
964
01:00:47,840 --> 01:00:50,090
A good... a good guy.
965
01:00:50,120 --> 01:00:55,570
A hardworking, dedicated, good guy
with a great sense of humour
966
01:00:55,600 --> 01:00:59,770
and a person
who embodied an individual
967
01:00:59,800 --> 01:01:04,650
that I could call friend
and respect.
968
01:01:04,680 --> 01:01:08,514
It offered me no comfort to think,
�Oh, that's Jonathan.�
969
01:01:17,040 --> 01:01:18,850
If it is Jonathan,
970
01:01:18,880 --> 01:01:21,090
I can only feel so bad
971
01:01:21,120 --> 01:01:24,810
for him having to have suffered
the way he did.
972
01:01:24,840 --> 01:01:26,717
And, um...
973
01:01:28,640 --> 01:01:30,199
You know, I...
974
01:01:31,200 --> 01:01:32,679
...I miss him.
975
01:01:34,080 --> 01:01:38,677
He was somebody that I would've
liked to have known forever.
976
01:01:41,360 --> 01:01:44,159
Was Jonathan Briley the falling man?
977
01:01:56,600 --> 01:01:58,450
Every September 11,
978
01:01:58,480 --> 01:02:03,077
two giant shafts of light commemorate
where the Twin Towers once stood.
979
01:02:06,640 --> 01:02:08,090
A dramatic image,
980
01:02:08,120 --> 01:02:11,829
but it gives no clue to the thousands
who died that day.
981
01:02:14,600 --> 01:02:18,290
One man believed
that a simple photo did.
982
01:02:18,320 --> 01:02:22,050
He now believed
he knew who the man might be -
983
01:02:22,080 --> 01:02:24,690
someone called Jonathan Briley.
984
01:02:24,720 --> 01:02:27,712
Now he needed confirmation
from the family.
985
01:02:30,760 --> 01:02:35,410
Of all the interviews,
it was the most heartbreaking
986
01:02:35,440 --> 01:02:39,718
because Jonathan Briley's father
was a preacher.
987
01:02:40,840 --> 01:02:46,490
He said, �I'd like to talk to you,
but I can't.
988
01:02:46,520 --> 01:02:47,970
For my life's work,
989
01:02:48,000 --> 01:02:55,370
I tell people that they
have to go on after tragedy.�
990
01:02:55,400 --> 01:02:59,610
And then he said
in that same impossible voice,
991
01:02:59,640 --> 01:03:03,873
�But I can't do this.
I can't do it for myself.�
992
01:03:05,680 --> 01:03:07,330
The Reverend Briley suggested
993
01:03:07,360 --> 01:03:10,170
that Junod talk to Jonathan's
older sister Gwendolyn.
994
01:03:10,200 --> 01:03:12,760
She'd been especially close
to Jonathan.
995
01:03:16,120 --> 01:03:17,810
Jonathan.
996
01:03:17,840 --> 01:03:22,490
Jonathan Eric Briley was this person
that just loved life
997
01:03:22,520 --> 01:03:25,050
and that it was contagious.
998
01:03:25,080 --> 01:03:26,850
So when you were around him,
999
01:03:26,880 --> 01:03:30,157
you couldn't help
but smiling and laughing.
1000
01:03:31,600 --> 01:03:34,130
Every time Jonathan comes to mind,
1001
01:03:34,160 --> 01:03:37,690
he's walking and he's talking
and he's smiling,
1002
01:03:37,720 --> 01:03:40,519
and he had this bounce in his step.
1003
01:03:41,520 --> 01:03:44,610
He was one of these special people
1004
01:03:44,640 --> 01:03:49,570
that could spread himself
around the whole family.
1005
01:03:49,600 --> 01:03:54,390
And we all got, um... our piece
of Jonathan.
1006
01:03:58,520 --> 01:04:02,570
In the days after the attack,
the Brileys waited for his return.
1007
01:04:02,600 --> 01:04:05,290
A phone call, anything.
1008
01:04:05,320 --> 01:04:09,450
As the days passed, their hopes
of finding him alive faded.
1009
01:04:09,480 --> 01:04:12,757
Reverend Briley
gathered the family in prayer.
1010
01:04:14,840 --> 01:04:17,490
He talked to God
1011
01:04:17,520 --> 01:04:23,755
like someone who absolutely knew
that he existed.
1012
01:04:24,760 --> 01:04:28,690
He says, �I believe
you can create a miracle.
1013
01:04:28,720 --> 01:04:30,438
I want my miracle.�
1014
01:04:32,040 --> 01:04:34,890
He said, �I have loved you,
I do love you,
1015
01:04:34,920 --> 01:04:37,250
I believe you, I have sewed you.
1016
01:04:37,280 --> 01:04:40,796
I want to know where my son is.�
1017
01:04:42,960 --> 01:04:47,450
The next day, we had a phone call
from the coroner,
1018
01:04:47,480 --> 01:04:49,450
said to come down.
1019
01:04:49,480 --> 01:04:51,471
They found Jonathan.
1020
01:04:53,240 --> 01:04:55,197
We knew where he was.
1021
01:04:57,080 --> 01:05:00,357
That was a gift.
That was a gift from God.
1022
01:05:05,360 --> 01:05:08,570
The coroner's office
identified Jonathan through DNA
1023
01:05:08,600 --> 01:05:10,113
and dental analysis.
1024
01:05:12,760 --> 01:05:14,610
Jonathan's younger brother, Timothy,
1025
01:05:14,640 --> 01:05:17,917
had the painful experience
of confirming the identification.
1026
01:05:19,760 --> 01:05:23,530
Timothy recognised his shoes
and his hands.
1027
01:05:23,560 --> 01:05:28,930
He said, �I would know my brother's
hands and his feet.�
1028
01:05:28,960 --> 01:05:32,510
He took one of his shoes
and he kept it.
1029
01:05:34,280 --> 01:05:36,530
They were black tennis shoes.
1030
01:05:36,560 --> 01:05:41,970
Lace-up and then had
the velcro thing around the ankle.
1031
01:05:42,000 --> 01:05:46,690
I didn't remember anything
about an orange T-shirt,
1032
01:05:46,720 --> 01:05:49,170
but when I talked with Timothy,
he did.
1033
01:05:49,200 --> 01:05:53,850
He talked about how Jonathan
had this orange T-shirt
1034
01:05:53,880 --> 01:05:57,635
and they would tease him
because he wore it all the time.
1035
01:06:01,200 --> 01:06:03,714
Could Jonathan be the falling man?
1036
01:06:05,640 --> 01:06:07,690
When I first looked at it,
1037
01:06:07,720 --> 01:06:11,410
it was almost like
touching a hot stove.
1038
01:06:11,440 --> 01:06:14,831
You just... Your mind just...
1039
01:06:15,880 --> 01:06:17,930
I looked at the figure
1040
01:06:17,960 --> 01:06:21,650
and I saw it was a man -
1041
01:06:21,680 --> 01:06:24,250
tall, slim.
1042
01:06:24,280 --> 01:06:26,410
Wow.
1043
01:06:26,440 --> 01:06:28,010
I looked at it and I said,
1044
01:06:28,040 --> 01:06:32,477
�If I didn't know any better,
that could be Jonathan.�
1045
01:06:34,600 --> 01:06:36,210
But for Gwendolyn,
1046
01:06:36,240 --> 01:06:38,800
the identity of the falling man
didn't matter.
1047
01:06:39,800 --> 01:06:43,170
She understood that it symbolised
something far more significant
1048
01:06:43,200 --> 01:06:44,838
than a single individual.
1049
01:06:47,720 --> 01:06:51,530
I never thought of the falling man
as Jonathan.
1050
01:06:51,560 --> 01:06:56,680
I thought of him as a man
that just...
1051
01:07:00,480 --> 01:07:04,917
...took his life in his hand
for just that second.
1052
01:07:16,640 --> 01:07:20,090
Did that person have so much faith
1053
01:07:20,120 --> 01:07:24,330
that he knew
that God would catch him?
1054
01:07:24,360 --> 01:07:32,360
Or was he so afraid
to experience the end up there?
1055
01:07:36,200 --> 01:07:38,450
That's something I'll never know
1056
01:07:38,480 --> 01:07:41,950
because that happened to him.
1057
01:08:04,440 --> 01:08:07,490
I hope we're not trying
to figure out who he is,
1058
01:08:07,520 --> 01:08:10,210
and more figure out who we are...
1059
01:08:10,240 --> 01:08:12,709
...through watching that.
1060
01:08:30,200 --> 01:08:32,530
Tom Junod could never be
absolutely certain
1061
01:08:32,560 --> 01:08:34,995
that Jonathan Briley
was the falling man.
1062
01:08:36,320 --> 01:08:39,631
But he'd learned something
far more important from Gwendolyn.
1063
01:08:40,880 --> 01:08:43,349
The man's identity didn't matter.
1064
01:08:44,360 --> 01:08:46,290
The power of the image came
1065
01:08:46,320 --> 01:08:49,330
not because the falling man
could be identified,
1066
01:08:49,360 --> 01:08:51,954
but because he couldn't.
1067
01:09:04,920 --> 01:09:08,610
What that day needed
more than anything else
1068
01:09:08,640 --> 01:09:11,850
was essentially
what a lot of other wars had,
1069
01:09:11,880 --> 01:09:13,871
which was a tomb for the unknown.
1070
01:09:14,880 --> 01:09:19,770
What makes the tomb
of the unknown soldier so poignant
1071
01:09:19,800 --> 01:09:21,359
is the fact that he is unknown.
1072
01:09:22,360 --> 01:09:24,930
It's not the fact
that he is identified,
1073
01:09:24,960 --> 01:09:28,715
it's the fact that
one has been made to stand for many.
1074
01:09:33,200 --> 01:09:35,210
When Richard took that picture,
1075
01:09:35,240 --> 01:09:36,770
I believe that he took a picture
1076
01:09:36,800 --> 01:09:40,794
that really stood as the tomb
of the unknown soldier for that day.
1077
01:09:52,400 --> 01:09:57,520
Tom Junod's quest had revealed
just how important the falling man was.
1078
01:09:58,640 --> 01:10:01,050
The image didn't insult
those who died.
1079
01:10:01,080 --> 01:10:05,850
Rather, it was a fitting
and just memorial to them,
1080
01:10:05,880 --> 01:10:08,290
because it forced the world
to acknowledge
1081
01:10:08,320 --> 01:10:13,130
and remember
the terrible events of that day.
1082
01:10:13,160 --> 01:10:17,130
One of the reasons why
I became so determined
1083
01:10:17,160 --> 01:10:19,490
to plumb the meaning
of the falling man
1084
01:10:19,520 --> 01:10:25,410
was that we can't hope to understand
these incredible times
1085
01:10:25,440 --> 01:10:28,330
unless we look at these images
1086
01:10:28,360 --> 01:10:31,830
and accept the witness
of these images.
1087
01:10:33,120 --> 01:10:37,770
I mean, I think that looking at
the falling man and to discuss it
1088
01:10:37,800 --> 01:10:42,010
is the only option that we have,
1089
01:10:42,040 --> 01:10:43,872
given that there IS a falling man.
91334
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